Step 1: Get in touch
The process of claiming no win no fee, personal injury compensation starts with you telling us the details of your accident so we can find the best way to help you claim compensation for your injuries and losses. This enables us to evaluate your claim and to see if the circumstances of your accident and injury will allow you to claim successfully.
To discuss your claim, contact us via email or you can call us if you wish on 01225 762045. Alternatively, you can fill out a short form to make a compensation claim online and we can then call you to discuss your case. At Direct 2 Compensation, we start as we mean to go on, offering a fully compliant No Win No Fee personal injury claims service. You’ll face no charges whatsoever if you lose your claim.
Step 2: Solicitor consultation
Our job is to be honest, fair and sympathetic and to investigate all personal injury claims brought to us by our clients. The role of our personal injury solicitors is to review the claims that we pass to them. Any claim that the solicitors wish to pursue is listed as ‘accepted’. Any claim that the first solicitor to view the file passes on can be resubmitted to other members of our panel.
The solicitor will contact you to take further details and ask specific questions to enable a full evaluation of your claim. Once this is complete, they will prepare claim paperwork and send copies to you along with a Conditional Fee Agreement so that you can officially instruct them to commence work on your behalf.
Don’t worry if this sounds complicated, as at Direct 2 Compensation we offer the complete service, ensuring that your relationship with the solicitor is simple to understand and that any paperwork is explained in a simple and clear fashion should you so need.
Step 3: Claim starts
Your solicitor will ask us, or you the client, to complete certain tasks relevant to your claim and then take them forward in pursuit of compensation. The solicitor will keep you updated throughout the process of the claim.
It is important to instruct a solicitor to pursue your claim as they will fight for justice for you, working towards a prompt settlement to get you appropriate compensation for your injuries and losses. Your solicitor will also seek effective treatment for your injuries to return you to your pre-accident medical condition.
Step 4: Settlement
It is not possible to put an exact time-frame on how long your claim will take or how much compensation you’ll receive, although your solicitor should be able to give you an idea as the claim progresses.
In some cases, such as road traffic accident claims, it is now a much quicker process than before with claims for minor injuries settling in 3-6 months. It can often take longer in matters where injuries and losses are more serious, or the full extent of the problems caused by injuries are yet to be known.
Every claim is managed on an individual basis, and your solicitor will be best placed to give advice specific to your claim as and when you instruct them to pursue it for you.
Remember that Direct 2 Compensation remain involved throughout the entire process of the claim. We’re here to help you should you need it. We take the hassle out of claiming and enjoy assisting our clients.