The process of claiming no win no fee, personal injury compensation starts with you making an enquiry with us so that we can begin to discuss the details of your accident and evaluate the best way to help you claim compensation for your injuries and losses. This gives us the chance to evaluate your claim and to see if the circumstances of your accident and injury will enable you to claim. The initial assessment is completed over the phone. To discuss your claim, contact us via email or you can call us if you wish on 01225762045. You could also fill out a short form to make a compensation claim online and we can then call you to discuss your case. At Direct 2 Compensation, we start as we mean to go on, offering a fully compliant No Win No Fee personal injury claims service. You’ll face no charges whatsoever if you lose your claim.
Having initially assessed your claim, we will then pass your enquiry to one of our specialist personal injury solicitors. The solicitor will then contact you to take further details and ask specific questions to enable a full evaluation of your claim. Once this is complete, they will prepare claim paperwork and send copies to you along with a Conditional Fee Agreement so that you can officially instruct them and allow them to commence work on your behalf with the 3rd party insurers. However, don’t worry about a complex procedure as at Direct 2 Compensation, we offer the complete service, ensuring that your relationship with the solicitor is simple to understand and that any complicated paperwork that may be sent to you is explained in a simple and clear fashion should you so need.
Our job is to be honest, fair and sympathetic and to investigate all personal injury claims brought to us by our clients. The role of our personal injury solicitors is to review the claims that we pass to them, instruct us to complete certain tasks relevant to your claim and then take them forward in pursuit of compensation for you. Any claim that the solicitors wish to pursue is listed as ‘accepted’. Any claim that the first solicitor to view the file passes on, can be resubmitted to further members of our panel.
It is important to instruct a solicitor to pursue your claim as they will fight for justice for you, working towards prompt settlement of your claim to get you an appropriate compensation settlement for your injuries and losses. Your solicitor will also seek effective treatment for your injuries to return you to your pre-accident medical condition.
The solicitor will keep you updated throughout the process of the claim. It is not possible to put an exact time-frame on how long your claim for personal injury compensation will take. In some cases, such as road traffic accident claims, it is now a much quicker process than before with claims for minor injuries settling in 3-6 months. However, it can often take quite a while longer in matters where injuries and losses are more serious, or the full extent of the problems caused by injuries are yet to be known. Every claim is managed on an individual basis, and your solicitor will be best placed to give advice specific to your claim as and when you instruct them to pursue it for you.
Remember that Direct 2 Compensation remain involved throughout the entire process of the claim. We’re here to help you should you need it. We take the hassle out of claiming and enjoy assisting clients.