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The process of making a claim for work accident compensation can take some months, although it should now be quicker since the introduction of the Jackson Reforms (LASPO Act 2012) and it’s mandatory use of the claims portal by Solicitors and claimants.
Being kept in the know
As a claimant, you will be busy getting on with your life whilst your claim is being managed by your Solicitor, recovering from your injuries or trying to return to work. But how easy is it to keep up to date with us, your Solicitor and the status of your claim? With us it is simple, you have two choices… you can contact us quoting the reference number we assign to you from the outset, or go directly to the Solicitor we’ve chosen as the best expert to pursue your claim. You’ll have their contact details and an individual reference number to quote. If you prefer, you can email us or the Solicitor – or even both!
Advising of any contact detail changes
Your details could change, if the claim takes months or in rare cases even years, you could move, change your phone number or address. If this is the case, please let us know! Sometimes claims get to the point where liability is admitted and a compensation settlement will follow only for a claimant to be ‘lost’ due to having changed address and telephone number and failed to advise us and their Solicitors of the same. Your Solicitor will need to contact you occasionally for updates on your recovery, related expenses as this information will help to provide the value of your settlement. By nature, this kind of information is not known at the outset of a claim so it is vital for claimant and Solicitor to remain in contact throughout the personal injury claim.
The Direct2Compensation system makes this easy and helps to maximise the outcome of your claim for No Win No Fee compensation.