Are you entitled to claim personal injury compensation?

98 questions have been answered below, why not ask your own?

These are the main criteria you need to check to see if you can claim:

  • Was the accident someone else’s fault?
  • Do you know the identity of the liable party?
  • If not, did you report the incident to the police or local authority?
  • Have you sought medical treatment from your GP or hospital?
  • If not, are your injuries still presenting symptoms that your GP can diagnose?

Don’t worry if you’re unsure about all this – we can help.

Tell us about your accident

The quickest way to see if you are eligible to claim is to tell us about your accident and we’ll get back to you asap. We won’t share your information with anyone without your permission.

    Who can make a claim for injury compensation?

    In simple terms, any person who has been injured in an accident that wasn’t their fault can make a claim for compensation. The law is the same for adults and children, with the only difference being the length of time you get to make your claim. Children are allowed up until their 21st birthday to pursue a claim, whilst adults have 3 years.

    The first question to ask is whether the accident which lead to the injuries was caused by negligence? Could the accident have been avoided by using better practices and did the 3rd party have every reasonable chance to foresee such an accident?

    Valid work accident claims

    Just having an accident at work is not enough to guarantee compensation. To make a valid claim, the injured employee must be able to demonstrate that the employer was liable and exposed the staff to risk of injury, rather than it being their own fault. For example:

    1. Did your employer give you the correct training?
    2. Were you given an induction to the workplace?
    3. Were you provided with personal safety and protective equipment (PPE) to complete your job safely?
    4. Did your employer adequately maintain equipment and service machines?
    5. Were you advised how to report accidents and how to access the accident book?
    6. Did your employer ensure correct staffing levels and an adequate amount of first aid trained staff?
    7. Did your employer act upon reports of potential risks of danger to employees?

    The above is just a guide and there could be many more ways in which an employer would be liable. If you are self-employed you could potentially claim against those responsible for your health and safety where you’re working.

    Valid road traffic accident claims

    RTA claims can be made for a range of physical and psychological injuries, not just whiplash. And the cause of the accident need not be another vehicle, it could equally be a faulty traffic light or road surface. If the person who caused the accident is insured you can make a claim against the insurers, for hit and run or uninsured drivers the claim will be made against the Motor Insurance Bureau. If the accident was caused by the road surface itself, it may be possible to make a claim against the Highways Agency.

    Valid slip, trip or fall claims

    Slips, trips or falls can obviously take place anywhere, but to claim compensation you need to prove that responsibility for the accident lies with a third party rather than yourself. Shops, restaurants, libraries and business establishments, for example, all have a responsibility to ensure people’s safety. If they fail to do so and accidents occur as a result, they can be found to have been negligent and liable to compensate the injured party.

    Clearly, if you slip and fall after mucking about, any injuries you have are going to be seen as being your own fault. You can’t claim personal injury compensation if an accident was caused by your own actions!

    For more detailed information read How do I know if I have a valid slipping accident claim?

    Reporting the accident

    Another important factor in making a successful claim is reporting the details of your accident to the right people. If you’ve slipped on a wet floor in a private establishment (a business premises, a supermarket, a cinema, a restaurant etc) you must make every effort to ensure that the party responsible for running the premises is informed. Any employer or location open to the public should have an accident book and a way of recording incidents. By recording the incident, you are providing proof that you fell in their premises and that your injuries were caused on their patch.

    Unless you are severely injured and incapacitated, you should report your accident and injuries immediately and ensure that they are noted in an accident book. If the third party tell you they don’t have an accident book, or won’t let you have access to it, there are things you can do.

    Are your injuries serious enough?

    It’s not enough to just be injured, the injury has to be severe enough to provide a sufficient level of quantum to enable the claim to be placed. Quantum is the posh Latin term for value of the claim used in the legal world. To ensure that the injury value is sufficient, it is usually the case that an injured client will need to have suffered from their injury for a period of at least a few weeks. Therefore, if you sprained your ankle mildly and recovered within a fortnight, you would struggle to bring a claim. But if you sprained your ankle badly, tearing the ligaments and spent 6 weeks on crutches and then had 5 physio sessions, your claim would easily pass the quantum test.

    If you haven’t had medical treatment, it is likely that your injuries will not be seen as sufficiently serious to warrant a claim as medical evidence is needed to support your claim. If you have been suffering in silence and haven’t seen the GP, you still can. If the GP is happy to note that your injuries are consistent with those suffered in a slipping on a wet or dangerous floor surface, you can then prove your injuries and pursue a claim.

    If all this seems a bit complicated, or you haven’t done any of the above, don’t worry – if you contact us we can talk you through it and help you to complete the necessary steps.

    Being involved in an accident which isn’t your fault can be rather traumatic, not just for you but also for your family. Most people don’t know how to react after being thrust into such a scenario and it can rock a family to their core when they least expect it.

    You might not think it is worth going through the hassle of putting in a claim for compensation, but it doesn’t take much time at all and provided you hire a good solicitor who has experience in dealing with such matters, you will find the process of claiming for compensation rather easy.

    98 questions have been answered below, why not ask your own?

    Leave a question

    Please note we can only deal with claims within the UK legal system. Your question will appear once approved and we'll reply as soon as we can. Your email address will not be published, your name will, so feel free just to use a first name.

    Questions & Advice On Claiming

    • Gari

      Can I claim compensation for deep cut on my finger? This happened at work and I went to A and E where the cut was cleaned and glued.

      Reply
      • Ian Morris

        Whether or not you can pursue a claim for personal injury compensation will depend on how you came to sustain the laceration injury at work. If employer negligence played any part in your injury, you can pursue a claim against the employers insurance cover for the pain and distress caused by your injury and recover any lost income or costs caused by the injury you have sustained. In this case, employer negligence would be a failure to provide adequate training to an employee or where an employer has not provided the correct equipment, a failure to provide ppe, risk assessments or asked an employee to work in a dangerous manner.

        Our specialist team can assess the specific cause of your injury and advise you as to whether or not you can pursue a claim. To get further help, please call us on 01225430285 or use our website to provide more details and we’ll call you to discuss this with you.

        Reply
    • Sharon

      Hospital diagnosis me with epilepsy and put me on sodium valproate but gave no follow up – since 2017. They have now said that I should never have been on this medication because I never had epilepsy?

      Reply
      • Ian Morris

        We do have specialist clinical negligence Solicitors who can advise you on your situation. If you would like them to advise you, please email us at justice@direct2compensation.co.uk with your contact details and a brief summary of which Hospital you attended and when you were advised that you should not have been on the medication and someone will contact you.

        Reply
    • Bianka

      Is it possible to receive compensation after being attacked in a train station and have a permanent injury as a result of the assault?

      Reply
      • Ian Morris

        Injuries caused by an attack or assault can lead to successful claims for personal injury compensation via the Criminal Injuries Compensation Authority scheme. This is a tax payer funded scheme open to the victims of criminal assaults. To qualify for the scheme the claimant MUST have reported the incident to the Police at the earliest opportunity and cooperated with the Police during any investigation. The claimant must also pursue their claim within 2 years of the date of the assault (however there can be scope to have the time limit waived in certain cases).

        We can certainly advise you regarding your potential claim and have our specialist Solicitors act for you on a No Win No Fee basis. Please call us on 01225430285 or use the ‘start your claim for compensation‘ page of our website to get further help.

        Reply
    • Helen

      I broke a back tooth on a free burger at work! As I heard the crack, I swallowed some of the food and spat the rest out into a tissue. To my horror I had swallowed the broken piece of my tooth and the object that broke it! I’ve tried to claim for the extraction money and further dental treatment due to this injury, but they’ve said that as there is no evidence (because I swallowed it!), there is nothing I can do. Do I have a claim or not? Many thanks

      Reply
      • Ian Morris

        This is very unfortunate as without evidence to support you, a defendant will simply not admit liability and the courts would not find against them. Did you immediately record the incident at work in an accident book or similar?

        Reply
    • Tony

      Hi. I had a stroke at work, can I claim compensation?

      Reply
      • Ian Morris

        It is unlikely that you would be able to attribute the fact that you had a stroke to negligence of your employer and therefore proving a causal link between your employer and your health incident is likely to be a hurdle that would be very hard to clear.

        Reply
    • Chris

      Hi, I have been terminated from my job. I was currently stood down at the time of termination due to accusations that my former employer never provided evidence of me doing. I’m the sole provider for my family and this has caused me so much stress. The job was stressful before I was terminated to the point where I had to participate in a sleep study because I wasn’t getting enough sleep. The regional manager from my former employer was constantly coming for me and it started to feel like work place bullying. He was meant to be my support person but before I was stood down I hadn’t heard from him in weeks. I don’t want my job back as I know if I continue to work there the way in which I’ve been treated won’t end. I’m just enquiring to see if I have a case in regards to stress and emotional damage on myself?

      Reply
      • Ian Morris

        You need specialist advice given the situation in which you find yourself. Fortunately, we work with specialist Solicitors who are experts within this niche area and can advise you from a position of expertise, experience and know-how.

        Please make further contact with us via email to justice@direct2compensation.co.uk providing your name, contact details and a summary of the situation and we’ll have our specialist Solicitors contact you to discuss your situation and advise you with regards to a potential claim for compensation and recovery of lost income.

        Reply
    • Louise

      Can you recommend a personal injury solicitor in Northern Ireland?
      Thanks

      Reply
      • Ian Morris

        We are able to provide a link to a Personal Injury Solicitor in Northern Ireland as one of our specialist Solicitors has a link with a firm in that region. Please email us at justice@direct2compensation.co.uk to outline the situation – include your contact details, accident date, location and a description of the incident and injuries sustained and we’ll have someone contact you to advise further.

        Reply
    • bea

      A kitchen cupboard door fell on my foot at work just now, there’s a mark on my foot and I’m struggling to weight bear just want to know if I have grounds for a claim?

      Reply
      • Ian Morris

        Our Solicitors have successfully pursued identical claims in the past and we would be more than happy to assist you in pursing a claim against the employers insurance for the injury sustained and any scaring or mark to your foot.

        The most important thing to do at this early stage is to make sure that the details of the incident are reported in an employers accident book, or at least in writing with the employer. This provides our Solicitors with a very helpful paper trail when they have to evidence a claim. You should also make contact with your GP or an NHS walk-in clinic/A&E setting to ensure that your symptoms are assessed and the details of your injury recorded on your medical records.

        Reply
    • Paul lund

      Hi, I had an accident at work back in December slipped on floor screed in a care home I was working with. There was a sign at the top but not at the bottom where I was I filled out accident forms and my company have. Just recently I’ve been having problems with my back and now currently on sick as can’t do the job I do. Do you think there’s a claim there?

      Reply
      • Ian Morris

        We would like to investigate your claim further as we do feel that you may have just grounds to take this matter further. Please email some further information to us at justice@direct2compensation.co.uk, including your name, contact details, accident date, location and the injuries sustained and we can then look in to this for you.

        Reply
    • steve schofield

      i had an accident at work. I lifted a piece of steel up and tore my bicep tendon in half which came off the bone. Can i claim if i haven’t received refresher training for manual handing and overhead crane?

      Reply
      • Ian Morris

        So long as your injury happened less than 3 years ago, we feel that you have a valid and just claim for compensation. Your employer has failed to uphold their duties in terms of providing the appropriate manual handling refresher training and this is something our Solicitors will be keen to address with the employer.

        For further help, please use the form on the ‘start your claim‘ page of our website to make further contact. Alternatively, you can call us on 01225430285 if you prefer.

        Reply
    • Vishnu

      Hi, Myself, wife and daughter travelled on public bus on 17th Apr in Bournemouth and as the bus stopped at bus stop we got up from our seats and walking down the stairs of double decker bus. I reached bottom of stairs, my wife was standing 2 stairs behind me and my daughter was at top stair. The driver suddenly moved the bus and my daughter fell upside down to where i was standing (to the bottom of stairs) and wife also fell. My wife complained of some pain in her forearm and daughter complained for knee pain for couple of days and her favourite mobile screen got damaged badly. Apart from this now she faces psychological fear of stepping into the bus and every time i have to convince her saying nothing is going to happen. I did raise this to customer support and they came back asking how we they can assist further in this matter.

      I wanted to understand does my case qualify for claim and how to proceed further?

      Reply
      • Ian Morris

        If the bus had stopped at the bus stop, you were within your rights to stand to begin making your way to get off the bus. As such, it may be possible to pursue a claim against the bus company. However, we don’t yet know why the bus moved again and whether it was because the bus hadn’t quite reached the bus stop when you first stood up. Clearly, the bus company will have to explain their drivers actions should any claim be presented.

        As the accident details have been reported to the bus company further to your contact with the bus company, it is certainly viable to further investigate a potential claim for compensation. If you have not already done so, we would advise that your Daughter’s physical and emotional injuries are noted by a Doctor in order that appropriate medical evidence will be available later on should a claim be pursued.

        If you would like to further discuss a potential No Win No Fee claim on behalf of your daughter, please use the ‘start your claim‘ page of our website to make further contact and we’ll gladly advise you as to your options and explain how our specialist Solicitors may be able to assist you.

        Reply
    • Nia

      My manager created a toxic work environment, me and a team of 3 have flagged to HR before. It cause me to depression and anxiety, loss of weight and I have now been signed off by my GP for stress. HR has put senior management in place to supervise the offending manager but this has not solved the problem.
      I am also being forced out with a obviously biased performance review by the same manager, but cannot claim constructive dismissal because I’ve been with the company for 16 months only. Senior management has taken their side, and even though HR privately admits it’s been an unfair treatment, they are taking a neutral stance.
      It’s unlikely that they will move the manager anytime soon, I just want to negotiate a dignified way out. What are my options?

      Reply
      • Ian Morris

        We have specialist Solicitors that can consider this for you and advise you. It maybe that you can pursue a personal injury claim for stress at work compensation.

        Reply
    • Sue

      I worked as bank staff on an NHS Ward. One night (about 6 months ago) I was moved wards and a patient who was agitated with possible dementia hit me in the chest with a chair causing a sternum injury. I had to go home and 12 hours later ended up in A&E with severe pain/breathing problems. As far as I’m aware, no one put anything in the accident book. No measures were in place to risk assess this gentleman, even though I requested several times to call security. I was told it wasn’t necessary as everything was under control. Unfortunately I haven’t been able to return to work as I’ve now been diagnosed with cardiac problems (not necessarily as a result of this injury) but my question is – would I be eligible to apply for compensation under these circumstances? Thank you

      Reply
      • Ian Morris

        We feel that you have a valid right to pursue a potential claim against the NHS for the injuries sustained. It would seem that you had provided warnings to the employer as to the risks posed by the individual in question and their failure to act upon those warnings or indeed undertake a risk assessment is of interest and may well be seen as employer negligence.

        Our No Win No Fee service affords you the opportunity to at least investigate your rights without having to worry about facing any cost liability should you not succeed and given the initial description of the incident, there is certainly a potential to succeed with a claim.

        Reply
    • Al

      I work in an educational establishment. I had to break up a physical fight to stop injury to both students. In the process, my ring finger has been broken and I require surgery to reattach a tendon. Although I will be paid my full salary, do I have a case for claiming personal injury compensation?

      Reply
      • Ian Morris

        Has your employer ever provided any guidance or training to staff members in terms of how to deal with fights and physical altercations?

        Reply
    • Emma

      Hi, I recently had a fall at work due to a mopped floor without wet floor signs visible, have injured my knee which has caused me a short time off work with an old injury reoccurring due to this, had filled in a datix at the time also, would this have a claim?

      Reply
    • Cassie

      I work as a support worker, my employer had moved a new resident in to a flat but had not undertaken their own risk assessment before allowing her to move in and the Care Plan said that she could get into bed on her own. It turned out that her legs were fused and she had to have her legs lifted from the floor and turned onto a bed that was too low so you had to bend, lift and twist, she could not assist in anyway. This was made known to my employer on day 1 but still on day 9 no OT assessment had been done (just requested), on day 9 I hurt my back (pulled muscle due to no lifting equipment or hospital bed) and had to take time off work with just SSP as I’m a Bank worker.

      Reply
      • Ian Morris

        Our view is that you have a valid claim against your employer on the grounds of employer negligence. It would seem that you had raised concerns immediately and given the employer ample opportunity to avoid the risk of injury. As the employer failed to act on your concerns and you then sustained injury, you may well succeed with a claim for personal injury compensation. See our support worker claims article for more info.

        Reply
    • Mark

      I fell over a damaged pavement whilst walking to catch a train at 05:30 am. The fall has caused abrasion of my right knee and damage to the tendons in my left ankle. I have had to attend A&E and have been left with a support splint and a minimum of 4 weeks of recovery. Am I able to claim for this injury?

      Reply
      • Ian Morris

        Please forward photographs of the accident site to us – ideally with measurements of the disrepair and tripping hazard – so that we can further consider this for you. Essentially, if we can establish that the pavement should have been subjected to repair work and is unsafe, we can recover compensation for your pain and discomfort and any associated losses.

        Please go to our page regarding photographs for tripping accident claims for examples of what we’re after and email them to us with your name and contact number to: justice@direct2compensation.co.uk so that we can further advise you.

        Reply
    • Ryan

      I suffered an accident in the workplace a year ago, I did not realise that the equipment I was using was faulty because to look at it, it seemed as if there was nothing wrong, the equipment in question was a defective extending steel rail which had no safety button in the middle to connect both bars and when I extended this rail, it collapsed in on itself and hit me on the back of the head causing my head to split open and I had to receive medical treatment to have it glued back together. This was recorded in the accident book and logged on the system but I’m unsure if I would qualify to make a claim for compensation as there is no CCTV footage of this accident, however, I do have photographic evidence. Any help is appreciated. Thanks.

      Reply
      • Ian Morris

        Given your description of your accident at work and your head injury, the lack of CCTV footage is irrelevant! You can certainly make a claim and we would be very happy to help you to start your claim for compensation. There would appear to be plenty of evidence available for our specialist Solicitors to use to support your claim – both an accident book report and medical records.

        You can either provide more details via our website or you can call us on 01225430285 to discuss your situation and get further advice.

        Reply
    • Mariana

      I had an accident at work, there was no first aider so there was no record but I told my manager about it, I went to A&E also and been off work for a long time taking painkillers. In a mean time I left the company because I was under lot off stress. Can I claim anything if I still suffer from lot of pain, it affects quality of my life also I have long waiting time for scan due to Covid 19?

      Reply
      • Ian Morris

        As long as your accident at work happened within the past 3 years, you can absolutely start your claim for compensation with us. Please call us on 01225430285, or use our online form to make further contact with us.

        Reply
    • Adam

      I read some bits on slips in ice and wondering if I may have a case? I slipped on black ice in the local public park, i was in the car park/main path where it was not gritted, I fell and have broken my ankle in 4 places which has left me unable to ever play football again, which as a football coach, is a devastating blow for me.

      Do I have legs for a claim? Or is it a lost cause as I’m unsure what the regulations are, but it will effect my work and my future now with permanent metal frame work in my ankle, loss of earnings due to work loss , permanent damage. I am currently in hospital awaiting surgery now.

      Reply
      • Ian Morris

        Claiming compensation for injuries sustained whilst slipping on untreated (no grit or salt) icy surfaces is far from straightforward and there is no definitive legal requirement for areas such as car parks to be treated in freezing weather.

        Essentially, if the car park owners usually treat the surfaces but failed to do so on this occasion, or if the surface was known to be icy and dangerous for a while yet no action was taken to either reduce the risk of slipping (grit/salt) or attempt made to warn of the risks of slipping (displaying hazard signage), a claim may succeed.

        Given the severity of your injury and the long term consequences of such a trauma, it is worthwhile looking further in to this and letting our specialist Solicitors consider your situation. Our No Win No Fee service guarantees that you’ll pay no costs if we either can’t pursue the claim, or if we do pursue the claim but fail to succeed, so you have nothing to lose by taking this further.

        Reply
    • Dan

      I was in work stacking fridges on a hgv trailer high on top of each other with a colleague 3 high, as we lifted a fridge over head height to stack on top of a fridge my finger got crushed and I broke it. Gloves not fit for the role and ive never once had manual handling training. Have been on sick so far for 3 weeks with physio. Do I have a case?

      Reply
      • Ian Morris

        You definitely have a valid claim for accident at work compensation. The employer appears to have been negligent with regards to their failure to provide adequate manual handling training and there are also questions to ask about their PPE provision in terms of the gloves you were given.

        We would be more than happy to help you with your claim. Please call us on 01225430285 for further help.

        Reply
    • Agnes

      I slipped in a indoors market with a non slip surface, it was a wet raining day. I was not carrying anything in my hands. I snapped my femur and waited 2 hours for the ambulance to arrive to take me to hospital for an operation. There was no mats at the entrance or wet floor signs and no member of staff from the council there to assist. The ambulance could not get to me because there was no member of staff anywhere to be found. I am now 70 years old and unable to walk anywhere properly. I’m on tramadol 4 times a day. I have 2 rods and screws in my left thigh. Am i eligible to claim?

      Reply
      • Ian Morris

        As the accident was 2 years ago, you have a further 12 months available in which you can pursue a claim for compensation – if you have not already done so. As there were no mats provided and no hazard warning signs on display, it would appear that you have a valid claim for compensation and you should act quickly in this regard.

        We would be more than happy to offer you some help in making a claim for compensation for the serious and permanent injury you have sustained. If you haven’t already claimed, please call us on 01225430285 or email us directly at justice@direct2compensation.co.uk with your name and contact number and we’ll call you to provide the help you need.

        Reply
    • Stephen

      Can I make a claim if one of my workers erected a sign on a fence and never properly secured it, resulting in the high winds blowing it off last Sunday, and nearly severing my thumb off which needed an immediate operation?

      Reply
      • Ian Morris

        Are you the owner of the company or just a member of management? Who instructed the worker to erect the sign in the way that the did? There is the potential to pursue a claim for thumb injury compensation but we need to know a little more to advise you further.

        Reply
    • Albert

      Can you claim from two institutions for one injury?

      Reply
      • Ian Morris

        In almost all claim scenarios, the liable party will be a single entity who will have acted negligently and therefore be liable in any claim for compensation. However, there is a possibility that two bodies could be held jointly or partially liable for an accident and therefore claimed against for personal injury compensation.

        Reply
    • Mike

      I worked for a city council for 6 years and never received any manual handling training until a change of management in my last year with them. I worked as a caretaker for a school so the job required lots of lifting and carrying, I have since leaving developed lower back issues.
      Do i have a a case to claim for my now bad back?

      Reply
      • Ian Morris

        Their failure to train you was negligent and as a result it could be possible to pursue a claim. However, you must make the claim within 3 years of the onset of any symptoms – therefore the important first question is when did the symptoms begin and when did you leave the workplace?

        Reply
    • Gemma

      Hi while exiting a shop yesterday I broke my finger after it became trapped in the door handle. Am I eligible to claim?

      Reply
      • Ian Morris

        How did your finger become trapped in the door handle? Was the handle faulty? To find out whether or not you can make a finger injury claim against the shop in question, we need to understand how the accident happened so that we can identify whether or not there has been any negligence. Also, was an accident book entry made in the store? Did they note your details and the details of the injury to your finger?

        Reply
    • john hughes

      Am I entitled to compensation against my firm for my truck blowing over in Scotland last Friday night and getting minor injury?

      Reply
      • Ian Morris

        In the event that a high sided vehicle is blown over by excessive wind, the only way that a claim would have any prospect of success would be if a driver reported concerns that it was not safe to drive in such conditions and an employer ignored those concerns and ‘forced’ the employee to drive regardless of the risks.

        If this did not happen in your case, it is unfortunately just an incident that would be attributed to an ‘act of god’ and no claim could follow.

        Reply
    • DeLynn

      I was in a beauty salon and afterwards my hair was done I got out of the chair. When I stepped on the rubber mat it tripped me. Not sure if it was from being too soft and or the the traction it has. But, never the less, I fell and broke my hip. I was wearing flat shoes (tennis shoes).

      Reply
      • Ian Morris

        If the mat created a tripping hazard, you may have a right to make a claim.

        Reply
    • Ian Morris

      To start with your end point, the injury to your foot. We would be very happy to look at helping you claim compensation for the injury sustained. The employers failure to provide you with steel-toe capped shoes could be seen as negligence and a claim would be justified on that basis.

      On the other issue of the employment issues and anxiety/stress, we’ll need you to complete and return our initial work related stress questionnaire so that we can have our specialist review the situation and advise you further on that. The two claims are separate and could be pursued side by side.

      Reply
    • Brian

      I may of had COPD as an existing health problem but never had any problems or knowledge i may of had it. I was moved to a position within my work place that involves painting metal parts. I was given the wrong PPE which has resulted in aggravating this condition, which has resulted in diagnosis of this condition, and now I have to use inhalers. Can i claim for injuries sustained at work?

      Reply
      • Ian Morris

        This is certainly a matter we can look in to for you given the error on the part of your employer with regards to the provision of incorrect PPE.

        Please use our ‘start a claim‘ service to make further contact with us and our team will be able to help you understand your options and discuss how our Solicitors may be able to help you.

        Reply
    • Wendy

      Can I claim compensation? I was shopping in a supermarket and a whole stack of vegetable cases fell and hit me all down my left leg. I have a huge bruise on the back of my lower leg and another at the back of the top of my leg. I reported it and took photos but the bruises are getting bigger.

      Reply
      • Ian Morris

        At face value, it would appear that you have a valid claim. Please call our team on 01225430285 or use our ‘start a claim‘ service to make your claim.

        Reply
    • Tony

      I have a epididymas blockage which has been linked to my work, can I make a claim for it it? Cause a lot of discomfort and pain but I’m too young for the surgery.

      Reply
      • Ian Morris

        You mention that the blockage has been linked to your work. Was it your Doctor or Consultant that made the link? We would like to speak with you further about your work and the nature of the ‘injury’ you have sustained and when you developed the symptoms. If our team is able to tick the relevant criteria boxes, we would be happy to link you with a specialist Solicitor to pursue a claim for compensation.

        Reply
    • Georgia

      I have sustained injuries following a cycling incident last night. A car driver got dangerously close to my bike and I have to swerve to avoid being hit by the vehicle. In doing so I lost control of my bike and came off. I fell straight on to my head causing severe pain and swelling. I also have a laceration to my left arm with cuts and bruising to my left shoulder and knee. Although the driver did not hit me due to my preventative actions, do I have a claim based on the nature of his driving?

      Reply
      • Ian Morris

        You may be able to pursue a claim via the Motor Insurers Bureau (MIB) scheme for uninsured or untraced drivers. Given the nature of this incident, if you have the vehicle registration it could allow you to pursue a claim directly against the vehicle insurers. However, they would likely want evidence, such as helmet cam footage, to prove their insured was driving dangerously. If, as is likely, the driver fled the scene without even stopping, you could seek to make a claim via the MIB untraced driver scheme, but you can only make such a claim if you have reported the incident to the Police and obtained a Police Reference number.

        As stated in other posts and pages by ourselves, you do not have to have a Solicitor pursue an MIB claim for you as you can pursue the matter without representation directly with them. However, you also have the option of instructing a Solicitor to pursue the claim on a No Win No Fee basis. If so, you would pay nothing if the claim were to fail, but you would contribute up to 25% of any awarded compensation towards the costs of the claim. There are obvious clear benefits to having a specialist Solicitor acting for you, but the choice is yours as to the way you would like to proceed.

        We would be very happy to assist you in this matter and invite you to call us on 01225430285 for further help and to start your claim. Our cycling accident claims article might also be of interest.

        Reply
    • Adam

      On Friday I was at work on going to my lunch I got ran over by a folk lift (I was wearing steel toe caps with a hi vis vest) the folks went straight over my foot by cutting through my boot and slicing my foot open, I’m currently in the early stages (still off work) and just sitting here with my foot in stitches and wrapped up. Am I eligible for a claim here considering I’ll be better in a week or two? The reporting of the accident was all complete and got to go in for a statement.

      Reply
      • Ian Morris

        The injury you have suffered at work is certainly sufficiently severe to warrant making a claim for foot injury compensation. We would be very happy to investigate your situation and seek specialist advise from our Solicitors for you with a view to pursuing a claim on a No Win No Fee basis.

        If you would like to take this further, we’ll need a few minutes with you on the phone to take some initial basic details before we pass that to the Solicitor who would then call you directly to discuss your accident and confirm that a claim can proceed. You can start the process by calling us on 01225430285 or by asking us to call you when you are available.

        Reply
    • David

      My daughter hurt her foot in Morrison’s supermarket, a metal bar fell on her foot due to work being done in the shop. She didn’t seek medical advice just ice pack and calpol and help from first aid in the shop.

      Reply
      • Ian Morris

        As long as the injury to your Daughters foot was recorded in the accident book of the shop, you can make a foot injury claim on her behalf.

        Reply
    • Jenna

      I’ve fell through my floor at home. All the timber has rotten completely hence me falling into an open void under the house (council property). I’ve hurt myself quite bad in my lower back. My question is, is the council liable and do I qualify for a claim?

      Reply
      • Ian Morris

        The landlord/council could be liable in this matter. However, they may be able to avoid liability as they could rely on not having been aware of the issue – no reports of faults etc.

        We would be happy to investigate this matter for you if you would like to make a claim.

        Reply
    • Mark

      I suffered an injury at work by someone else messing and playing about. Should i be entitled to anything?

      Reply
      • Ian Morris

        There is a potential claim for compensation as a result of your workplace injury. If staff are not working correctly and the employer is not enforcing a safe and secure working environment, there is the possibility of holding the employer liable for injuries sustained at work.

        Reply
    • Annamária

      My manager dropped a beer keg on my foot as he was trying to lift it on the top of another keg and this has fractured my foot. I’ve not been given an accident report, I’ve not received any payment apart from the £94.25/week sick pay. My question is how much could I claim for my broken foot and how much should I settle for?

      Reply
      • Ian Morris

        When making an injury claim, calculating how much compensation you can expect to receive for your injuries is something that can only be done later on in the claims process after having a specialist medical assessment of the injury and a detailed report provided to your Solicitor. Including such a report, issues that affect the amount of money awarded in a successful claim settlement will include:

        • The extent of the pain and suffering experienced by the claimant
        • Recovery time
        • Rehabilitation and treatment costs
        • Special damages to include incurred financial costs and loss of income.

        It is not possible to assign a valuation to your claim at this stage without taking a wild guess – which would be unhelpful to you. However, we do have an article on foot injury claims which may be of further assistance.

        You describe an accident scenario that would indicate to us that you have a valid claim with good prospects of succeeding. If you have not already done so, please call us on 01225430285 or we can call you at a time that suits.

        Reply
    • Daniel

      Do I have a chance to claim?
      Had an accident at work Nov 2018, which led to time in hospital and time off work and current injuries. I had been asking to record this in the accident book from the date of the accident. I attended an interview with my employer about my accident and obtained a document where I have written proof of my employer acknowledging how the accident happened and agreeing to record it in the accident book, signed by both parties.
      No protective measures have been put in place since and the problem remains.
      Do I have a case that I could allow me to claim?
      Thanks

      Reply
      • Ian Morris

        Yes, you do have a valid claim to pursue against your employer and we would be happy to assist with this.

        Our specialist Solicitors have a proven track record of representing claimants successfully in claims against their employers for injuries and losses caused in accidents at work.

        Reply
    • Zak skidmore

      Hi, I have been at work today doing repairs in tenant’s property when their dog came in and bit me twice on my arm causing damage to it severe enough for me to have to visit hospital. Who do I claim off and do I have a valid claim?

      Reply
      • Ian Morris

        You can make a claim for compensation and the most likely defendant will be the owners of the dog. Whether or not they have insurance in place to fund any claim that you make make or personal finance to cover the cost of any claim is another issue. Your employer could also bear some responsibility if they knew that there were dogs in the property and hadn’t warned you about this.

        Reply
    • Mary Westwood

      If you need help or advice regarding a claim, then this is by far the best, most reliable website to use, with real, genuine people ready to help and advise. I feel so much happier, knowing that they will try their best to put me in touch with the right people. Sometimes you feel like they are just call centers, but this definitely isn’t. Believe me, you have come to the right place when you hit on this website. Ian is a really genuine person who has plenty of expertise to hand.

      Reply
    • Tonya

      I stopped in at this company I thought was open for business and I offered help mounting a tire, I was injured during the process can I sue?

      Reply
      • Ian Morris

        If you have willfully assisted in a voluntary basis to perform a procedure that you are not experienced in and have no training in and then sustain injury, it is unlikely that you could then pursue them for compensation.

        Reply
    • Karen

      I was severely injured at work in 2008, and since then have been awarded Industrial Injuries Benefit for life, but I’m not entitled to any other benefits, even though I cannot work.
      I have regular treatment for my injury, and am continually prescribed Fentanyl for pain relief.
      It’s now in the 11th year since I was injured, and I would like to know if I would be eligible to make a claim against my ex employer? Thank you in advance, Karen.

      Reply
      • Ian Morris

        UK law would not allow you to make a claim against your former employer due to the amount of years that have passed since you were injured at work. UK law only allows you a period of 3 years to make your claim for compensation.

        Reply
    • Blanca

      I have a friend who fell a couple months ago in Mexico. For the past 6 months, everything was ok until last Thursday, he was carrying cement blocks at work and he fell after he lost control of his legs. Now he’s in a lot of pain. The Doctor has said that his problem is that a disc in his spine is out of place. He doesn’t have insurance and his Doctors bills are expensive. My boss’ secretary told me he can apply for work compensation because this happened at work. However, as he has had this problem before he started working with this new boss, is it the case that he can claim on the insurance?

      Reply
      • Ian Morris

        UK personal injury law would not allow him to claim compensation for the damaged disc in his back, unless it can be shown that he slipped a disc at work.

        In this case, whilst he collapsed at work it would appear that the injury may have been caused when he fell in Mexico. Has his employer provided manual handling training and ensure that he is lifting items safely and correctly?

        Reply
    • Mike Hardy

      Hi, I was wondering if I have a compensation claim at work. I have recently had to take time off work due to constant back pain caused by incorrect manual handling procedures used by my company. I have self medicated to ease the pain but I know that if I go back to work I will be back to square one again. Other than reporting this on my self certification there is no record of this in the accident book.

      Reply
      • Ian Morris

        You should make a written representation to your employer regarding your condition and their incorrect manual handling procedures. This will put the matter on record with the employer and provide important evidence in any future claim. Of course, it would also be wise to see your GP to have the details of your symptoms recorded within your medical records.

        We would like to speak with you to find out more about your work and discuss the alleged manual handling issues in order to ascertain whether or not you have a valid claim for compensation against your employer.

        Reply
    • Mark Jacobs

      I was working on an aircraft under pressure to get the flight out – so working quickly. Through the flight I got into some equipment to move it off the stand. As I got in the equipment I hit my head hard causing a lot of bleeding. The airport responders attended where I was assessed. My BP dropped and I felt very ill for a while. I was then taken to the hospital where I then received stitches. The equipment in question doesn’t seem to have any rubber protective equipment across the board. Would I have a claim against my company or the manufacturer at all?

      Reply
      • Ian Morris

        It is more likely that you would have a claim against your employer, rather than the manufacturer as the employer has tasked you with using that equipment and possibly placed you at risk of injury. I assume that you are not required to wear a hard hat or similar PPE equipment?

        You could well have a claim and we would be happy to further investigate this for you.

        Reply
    • steve

      I crushed my hand at work on a piece of machinery and although my hand is not broken, I have burst a few blood vessels in hand in which i received a couple of stitches and wrapped up. I have a 2 week medical line but my work still wants me to go back on light duties and ignore the medical line, who is in the right myself or my employer?

      Reply
      • Ian Morris

        No employer can question the opinion or advice of a qualified medical expert and as such, if you have been advised not to work for a period of 2 weeks by your GP or Hospital Doctor, then you should follow that advice. However, it may be that your Doctor has simply said that you cannot do the job you usually do as it would worsen your injury. As such, if the employer is able to offer you a different role that does not affect your hand injury in anyway, there is no harm in getting in to work and continuing to earn your income.

        Returning to work or otherwise would not impact on the outcome of any claim for accident at work compensation that you may choose to make. Given that your hand was crushed, something has clearly gone wrong and as such, we would like to investigate that further for you to see if you have a valid claim for work accident compensation. If you would like to take this further, please call our team on 01225430285, email me or use our ‘start a claim’ page and we’ll call you to find out more about the work, what happened to you and how you were injured and offer advice to get your No Win No Fee claim started.

        Reply
    • Annette

      I was picked up by my friend from eye casualty where I was told to be extremely careful and not to traumatise my eye at all. My friend took me for a quiet pub lunch. We sat at a large heavy wooden table with four benches round it. Suddenly the table upended and all I could see was the large table and parasol coming towards me. I was soaked from the drinks, glass all around me and badly shaken. We discovered there were no bolts on the hinges holding the table down on at least two sides. Photos taken. Aches and pains everywhere which I reported to GP but nothing much visible. I will be seeing eye specialist next week to check my eye but again nothing visible. Tee shirt ruined.

      However, now when I go out I am anxious about sitting at pub tables and find I am nervous about even sitting in chairs in public places. The brewery took a week to get back to me and have offered new clothes and a lunch in another of theirs pubs. That’s fine but it doesn’t cut it for me. I feel a cheque for a couple of hundred pounds would help me to get over the distress rather than another lunch I don’t feel up to. What do you think?

      Reply
      • Ian Morris

        The lack of bolts on the hinges holding the table down is likely to be seen as an act of negligence should you pursue a claim for compensation. Thankfully, it seems that you escaped serious injury in this accident but the aches and pains, plus the associated anxiety caused to you in this incident is likely to be seen as sufficiently serious injuries to warrant making a claim against the brewery. To add to this, you have not yet seen your eye specialist and must be concerned about any possible impact that this incident has had on your recovery to your eye problem. You should definitely report your anxiety on both counts to your GP.

        We would be very happy to further investigate your claim against the brewery. You may prefer to liaise directly with the brewery to see if you can reach a satisfactory outcome, but our advice would always be to speak with a specialist personal injury Solicitor before agreeing any settlement as it is unlikely that you would be adequately compensated by dealing with the insurers directly.

        Reply
        • Annette robbins

          Thank you so much for your reply I really appreciate you taking the time to get in touch.
          Would I be able to have a phone call free of charge from a solicitor? I would like to have a modest settlement with the brewery but would love the advice from a solicitor before negotiating with them.

          Reply
          • Ian Morris

            Please call us on 01225430285 so that we can arrange for you to have a brief chat with one of our partner Solicitors.

            Reply
      • Shah

        Hi my brother had a accident 10 years ago. A police car hit him on the road. We went solicitor but they said we need to do a case. But I was young and my mum wasn’t very knowledgeable about these. From then he had a mental health. Do I have a claim?

        Reply
        • Ian Morris

          If you are now over the age of 21 years, you would not be entitled to take any action in this matter. The law is strict when it comes to how long you have to make a claim for compensation and that is a maximum of 3-years from the date of an accident for any person ages 18 or older. For those under the age of 18 at the time of an accident, the law allows them until their 21st Birthday to make a claim.

          Reply
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