Making An Inadequate Training Compensation Claim

If you have been injured as a result of inadequate training, you are entitled to claim compensation. In this article we look at how to know if you have a valid claim, and what’s involved in making one.

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Employers and event organisers are legally obliged to assess the risks that their workplace or activity present. They must ensure that workers or participants are advised of the risks present and given sufficient and adequate training.

While most often associated with an accident at work, these claims can also arise from leisure activities or other events. Basically, anywhere that a group leader or organisation has failed to adequately train and prepare someone to be able to identify hazards and risks to health, and minimise the risk of being injured.

Inadequate training claims commonly relate to manual handling injuries, such as soft tissue and back injuries, lacerations or crushing injuries from using dangerous machinery or tools. In the more severe claims we see permanent consequences such as restricted mobility, scarring and psychological trauma.

Claims will succeed, and see the claimant obtain a compensation settlement, if it can be proven that an employer or other organisation has been negligent and failed to comply with their statutory duties in providing necessary training to staff.

Why claim compensation for your injuries?

Claiming personal injury compensation can help ease some of the problems you’ll experience and help in a number of ways:

  • It’s your legal right, and if successful will fairly compensate you for injuries that were not your fault
  • A successful claim could fund private medical treatment and rehabilitation therapies to speed your recovery
  • It can help you recover lost income now and in the future if you are prevented from working again
  • If an inadequate training accident has led to a fatality, loved ones can claim compensation for their loss

As all claims are made on a No Win No Fee basis, you will never be charged if your claim does not succeed. A successful claim will lead to a compensation settlement being made to you, with the value of the claim including any lost income and incurred costs as well as a settlement for the injuries and medical treatment that you have sustained.

How to know if you have been inadequately trained

In the majority of cases, inadequate training claims are made as a result of an injury suffered at work. In such cases, a claim will succeed if employer negligence can be proved. This includes instances where the employer has not provide sufficient training to use machinery or tools safely, or enabled staff to identify risks to health, for example. Therefore, they are deemed to have exposed someone to an injury that could have been avoided.

Employers must ensure:

  • That staff are provided with an adequate induction to the workplace. In safer workplaces such as an office, this should include fire safety training and basic manual handling. In more dangerous workplaces, such as a construction site, factory or engineering plant, training and guidance should be far more in-depth and specific to the risks of that particular workplace.
  • That staff are made aware of any protective personal equipment requirements.
  • That equipment is of sound working order and fit for purpose, by way of regular servicing and repair of the same.
  • That tools or machinery are only used by workers who have been trained or qualified to operate them.

Inadequate training claims relate to injuries that should have been avoided. It may seem obvious to many, but if an employee is tasked with a physical job such as lifting repeatedly, it is important that they are trained to lift safely and have manual handling training. If not, soft tissue injuries to the lower back are likely. If an employer fails to train someone to use machinery safely, the extent of an injury can be much more serious.

Any person who suffers an injury because of inadequate training is entitled to make a claim for personal injury compensation. This applies to agency and temporary workers as well as full time staff.

If you believe that your injuries were caused because of an inadequate training accident, you are likely to be able to hold your employer or activity organisers liable for your injuries and may well succeed with your claim for compensation. If this sounds like your situation, you should contact Direct2Compensation today to start your claim.

How Direct2Compensation can help

As with all claims for injury compensation, it is important to make sure that the details of your accident have been recorded properly within an accident book and that medical attention is sought for any injuries that you have sustained. If you haven’t done this already, we can help you to do so.

At Direct2Compensation we have the know-how to evaluate whether you were injured because of inadequate training and can tell you whether or not your claim is likely to succeed. Over the years we have successfully assisted many claimants and helped them to find the right specialist injury compensation solicitor to manage their claim.

We work with some of the best expert injury compensation solicitors in the UK.  With our easy to understand claims process and ability to handle your claim quickly, simply and transparently, there are many reasons that make us the right choice.

To start your claim today, or even to find out a little bit more about the claims process and how we can help, fill out our claims form and we’ll call you back, or if you prefer, you can call us on 01225 430285.

Direct2Compensation are regulated by the Claims Management Regulator in respect of regulated claims management activities. Our authorisation number is: CRM33541.

4 questions   ASK YOUR OWN

  1. I’ve twisted my knee at work, whilst handling stock and was rushed into hospital. It is swollen and currently in pain. The manager was there and did not say anything about filling in an
    accident form or anything. Doctor said i need to rest it a couple days and let the swollen calm down before an MRI can be done on the Knee.

    Am i entitled to sick pay and well as claiming them?

    1. You should contact your employer at the earliest opportunity to ask that they make an accident book record of your injury. I would suggest that the best bet would be to email your employer and outline the nature of your injury and also any issues that you think caused the injury – such as a lack of training or manual handling guidance.

      Your employer is not obliged to pay you your full salary/usual income if you are signed off as unwell or injured – even if that injury was caused in an accident at work. Sadly, most employers do not pay full sick pay and only provide Statutory Sick Pay (SSP). However, you may well have grounds for claiming compensation against your employer that would, if you were to succeed, see you obtain a settlement for the knee injury and also enable you to recover all lost income and costs.

      Please call us on 01225430285 as we would be happy to offer further assistance to you and help you pursue your claim for compensation. Alternatively, you can email us via [email protected] to provide your contact details and we’ll call you to get your claim for manual handling injury compensation up and running.

  2. Hi I recently recovered from an injury at work where I was asked to do a job I had not been fully trianed on and as a result I rolled my foot after slipping and broke my 5th metatarsal. Was on sick pay for 2 months and now due to the injury I got I developed a blood clot in my leg! Have been on medication for this and am finished being under care by doctors/hospital but my leg is still very swollen and sore from the DVT and have been told I could be like this for rest of my life! Will I be able to claim for the break and the blood clot as without braking a bone at work I would never be in this position…..

    1. Stuart

      If your employer has tasked you with duties and not provided you with sufficient training, then they are guilty of employer negligence and are in breach of the health and safety requirements faced by all employers. On the basis of the information you have provided, it sounds like you have every chance of succeeding with a claim for compensation for the injuries you have suffered as a result of your work situation.

      The initial injury would most certainly form the basis of the accident at work claim, but with the right medical evidence our specialist injury compensation solicitors would look to include the full impact of the ongoing troubles caused by the DVT you mention. To obtain this evidence, we use specialist medical experts to assess our clients, review medical records and then write a report. This is all done for you as part of the No Win No Fee process we work to. To find out more read our article about medical reports and assessments here:

      You should most certainly bring a claim against your employer as you have not only suffered a nasty initial injury – a bone fracture to the foot could have some permanent implications in itself, but also the ongoing DVT issue and swelling to the leg which sounds like it could be a long-term problem for you.

      We would be very happy to help you with this and I suggest that you provide us with your contact details so that one of our team can call you to take some further information. We can then put you in touch with the right specialist employer negligence solicitor who will then pursue your claim on a no win no fee basis. You can either re-visit our website and go to the start your claim page: call our office on 01225430285 or reply to my email to you to provide your contact details.

      We look forward to helping you.

      Yours sincerely


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