How do I know if I have a valid slipping accident claim?

454 questions have been answered below, why not ask your own?

Being injured after a slip or trip doesn’t necessarily mean you have a valid claim for personal injury compensation. Here we will help you to understand whether or not the circumstances surrounding your accident mean that you are likely to succeed in your claim against the responsible establishment, and that you should make a claim for slip and trip compensation.

Table of contents

Responsibility for the accident

Slipping accidents can obviously take place anywhere, but to claim compensation you need to prove that responsibility for the accident lies with a third party rather than yourself. Shops, restaurants, libraries and business establishments, for example, all have a responsibility to ensure people’s safety. If they fail to do so and accidents occur as a result, they can be found to have been negligent and liable to compensate the injured party.

Some of the most common claims are made by those who have slipped on a shop floor made wet by a spillage, a leaking pipe or freezer unit, or by cleaners mopping. Many other claimants are injured after having slipped on a wet floor at work or tripping on uneven and broken pavements. But slips can be caused by a number of hazards, and just because they exist does not mean they are at fault.

Clearly, if you slip and fall after running around mucking about or jumping from a high step onto the ground, any injuries you have are going to be seen as being your own fault. You can’t claim personal injury compensation if an accident was caused by your own actions! Therefore, the first question to ask yourself is: Was someone else responsible for the accident?

Sometimes during a claim, responsibility for the accident can be shared between the two parties – this is known as split liability. For instance, if you slip or fall in a nightclub while drunk or a bit tipsy, but the cause of your accident can be attributed to the negligence of the nightclub in ensuring your safety, both factors could be taken into account and the solicitors will agree how much each client is liable for the injury. Here you might find you are 25% at fault and so you only get 75% of the compensation.

Hazard warning signs

It’s common knowledge these days that when making a floor wet on purpose, a business or premises will erect a yellow Hazard Warning Sign. This sign gives you the knowledge of a potential hazard and puts you on notice that you need to take extra care. If you have slipped on a wet floor in a shop, restaurant or business and there was no hazard sign erected, you are likely to have a valid claim for compensation. The 3rd party could be seen as liable for your injuries by failing to provide a warning of a foreseeable risk to your safety.

However, in some circumstances, the erection of the yellow hazard sign is insufficient. We often see this in claims after supermarket accidents. For example, the supermarket has a leaking freezer unit in their store. The floor gets wet and they call out an engineer. If they erect the yellow sign, they’ve covered themselves. But if they just erected a sign and didn’t bother calling the engineer and left the unit leaking for weeks and weeks, the sign would become redundant and they would still be liable for not removing a known hazard in a reasonable time frame.

Reporting the accident

So you’ve slipped or tripped and injured yourself through no fault of your own, but what next? The 2nd question you should ask yourself is: Did I report the accident and ensure that it was properly recorded?  Was it noted in an accident book?

As with all accidents that lead to someone wishing to make a claim for personal injury compensation, it’s all about reporting the details of your accident to the right people. If you’ve slipped on a wet floor in a private establishment (a business premises, a supermarket, a cinema, a restaurant etc) you must make every effort to ensure that the party responsible for running the premises is informed. Any location open to the public should have an accident book and a way of recording incidents. By recording the incident, you are providing proof that you fell in their premises and that your injuries were caused on their patch.

Unless you are severely injured and incapacitated, you should report your accident and injuries immediately and ensure that they are noted in an accident book. If the 3rd party tell you they don’t have an accident book, or won’t let you have access to it, there are things you can do. If this is the case, look for a witness and get their details.  If you can’t do that, take photos or send a letter by recorded delivery (keeping a copy for yourself with proof of postage) reporting the incident to the business or establishment.

If all this seems a bit complicated, or you haven’t done any of the above, don’t worry – if you contact us we can talk you through it and help you to complete the necessary steps.

Are your injuries serious enough?

The 3rd question to consider is: Were you sufficiently injured to seek medical treatment from a hospital or your GP?

But alas, it’s not enough to just be injured, the injury has to be severe enough to provide a sufficient level of quantum to enable the claim to be placed. Quantum is the posh Latin term for value of the claim used in the legal world. To ensure that the injury value is sufficient, it is usually the case that an injured client will need to have suffered from their injury for a period of at least a few weeks. To take ankle injuries as an example, if you sprained your ankle mildly and recovered within a fortnight, you would struggle to bring a claim. But if you sprained it badly, tearing the ligaments and spent 6 weeks on crutches and then had 5 physio sessions, your claim would easily pass the quantum test.

For the sake of a claim, its always best to ensure that your GP is made aware of any ongoing problems with an injury. To put it bluntly, if you suffer in silence and don’t return to your GP, you won’t be able to claim compensation for the ongoing injury. You could miss out on a substantial sum of what you are actually entitled to receive.

If your injuries don’t settle and you notice discomfort a few weeks or months later, or if you’re not sleeping or feeling depressed because of your injuries, make sure it’s on your medical records.

If you haven’t had medical treatment, it is likely that your injuries will not be seen as sufficiently serious to warrant a claim as medical evidence is needed to support your claim. If you have been suffering in silence and haven’t seen the GP, you still can. If the GP is happy to note that your injuries are consistent with those suffered in a slipping on a wet or dangerous floor surface, you can then prove your injuries and pursue a claim.

Making a successful slipping accident claim

These are the main criteria you need to check to see if you can claim:

  • Was the accident someone else’s fault?
  • Do you know the identity of the liable party (business name and address etc)?
  • If not, did you report the incident to the police or local authority?
  • Have you sought medical treatment from your GP or hospital?
  • If not, are your injuries still presenting symptoms that your GP can diagnose?

If you can answer the above positively, you may well be entitled to pursue a claim for personal injury compensation on a No Win No Fee basis. Our solicitors will claim for the following on your behalf:

  • The pain and distress caused to you by the injuries sustained (the value of the injury element of the claim will be determined by medical evidence and a review of your medical records.)
  • Associated costs and losses (special damages) – such as lost income if you are unable to work as a result of the injury or damage to personal items – such as your spectacles or mobile phone and property.
  • Restrictions on your ability to fulfil your usual activities and social life.
  • Whether or not you have required any post accident care.

The five tips below will help you to succeed with your claim and receive the maximum amount of compensation available:

  1. Reporting. Make sure that you report your accident at the earliest opportunity. Ideally, you should report your accident, any injuries and definitely the cause of your slip immediately. The details should be recorded properly within an accident book or other similar incident reporting system. Make sure you note the cause of your slip and the lack of hazard warning signs etc.
  2. Witness details. If you slip in a public place, it is embarrassing. However, people are caring and will want to help you. If anyone helps you because you have been injured in a slipping accident, please get their name and contact number if you can. This will greatly help your claim and provide additional evidence to support your claim.
  3. Photographic evidence. We realise that this might not be possible. If you are in serious immediate pain and discomfort, you’re unlikely to be thinking about taking a photograph of a wet floor, a spillage or a loose item on the floor. However, if you can take a photo or two, it may be really useful in forcing the 3rd party to admit liability.
  4. Doctors & Hospitals. Make sure that you see your GP, or attend A&E at the earliest opportunity. As soon as you are aware of any injury that is not simply a minor bruise, you should seek medical attention. To have the best chance of succeeding with a slipping accident claim, it is important to be able to provide the medical evidence needed to support your claim. A lack of medical evidence may undermine your claim for injury compensation.
  5. Expenses. Keep a record of any expenses you incur as a result of injuries caused in a slipping accident. When claiming slipping accident compensation, you will be able to make a claim for lost income and other expenses which is known as a special damages claim. If you have receipts for costs such as prescriptions, taxi fares, parking costs, care or any other cost you have incurred, you may be able to claim those costs back. If you are unable to work because of your injuries and do not receive sickness pay, you may well be able to reclaim any lost income alongside a settlement to cover the pain and discomfort caused by your injuries.

How Direct2Compensation can help you claim

Whether you need information about solicitors, the claims process, or advice as to how to go about making a claim, we’re ready to help.

Not only will you find our website a great resource for information about claiming personal injury compensation, but you’ll also find that our team of staff are personally knowledgeable, friendly and supportive.

We work with some of the very best personal injury compensation solicitors around and will find the right one for your particular situation. We offer a caring approach and are able to answer your questions in simple layman’s terms. And because we’ve worked so hard to take the stress out of claiming compensation, you can forget about worrying and concentrate on recovering.

If you have any questions about whether or not your accident scenario warrants a claim, please call our team on 01225 430285, or if you prefer, we can call you back. We know your rights and can help you to understand them. We’ve successfully helped many clients claim compensation for slip and trip injuries and we’d love to help you, too.

454 questions have been answered below, why not ask your own?

Leave a question

Please note we can only deal with claims within the UK legal system. Your question will appear once approved and we'll answer it as soon as we can. Your email address will not be published, your name will, so feel free just to use a first name.

Questions & Answers


  1. Sapphire

    I was at a shop on Monday 16/09/19 and when leaving the shop, I tripped over a metal basket holder that had been left in the doorway.

    I’ve now got 2 big bruises on my leg and I have hurt my foot. I’ve not yet been to the Doctor. I didn’t tell staff in the shop but went in today and told the manager. Do I have a reason to claim?

    Reply
    • Ian Morris

      You certainly have reason to make a claim for compensation. The basket holder should clearly not have been left in the doorway as a tripping hazard.

      At this stage, you should make a GP appointment to have your injuries noted and assessed. Once you have done that, ask us to call you and we’ll be able to assist you further with a possible claim for compensation.

      Reply
  2. Kathleen

    I slipped over on something – I think it was a piece of pasty on the floor in the shopping centre. I fell backwards heavily and hurt my elbow and back. I’m now aching and stiff. I refused an ambulance, but filed a report at the time.

    I am attending a GP tomorrow because I slipped Monday and today I feel worse. The centre employees wrote what had happened and took pictures but I didn’t as I was in shock and upset. I would think they have cctv.

    Reply
    • Ian Morris

      You should not worry about the fact that you didn’t personally take photographs of the area as you have ensured that the incident was properly reported and recorded in an accident book. Therefore, evidence to support a future claim against the shopping centre is in place by way of their accident book record.

      You certainly have a right to pursue a claim for compensation and we would be happy to assist you with the same on a No Win No Fee basis. Your claim will succeed if the shopping centre are unable to demonstrate that they have an adequate regime of checking for hazards and cleaning such hazards. To start your claim, please call us on 01225430285. If you would prefer, you can request a call back when you are ready.

      Reply
  3. D

    August 2018, I was leaving my volunteering post, and had to use the back door – the main door, with no steps, is shut at 4pm. Someone held the door open for me as I turned to say thank you I fell from the step and into the barrier, which holds the safety shutter. I couldn’t feel my arm, an ambulance was called and a colleague completed an accident form. I was taken to A&E. My arm was put in plaster, after being told I had had a bad break. I went to see the Consultant every month – trying different braces and slings, as the bone would not heal. I finally had an operation – bone graft and ORIF in May this year, which has left a long scar. I also had to attend Physio. I have been discharged now from both but told it could take up to a year before my arm will be any were near back to normal.

    Reply
    • Ian Morris

      Although you have clearly suffered a very serious injury, to be able to then pursue a claim for compensation for that injury, you will need to be able to identify negligence (in this case against the people for whom you were volunteering or the owners of the building) as being the cause of your injury.

      As things stand, it would appear that you have simply misplaced your footing when turning round to thank the person who had held the door open. If this is the case, it would appear that you cannot pursue a claim as there is not – so far as we can tell at this stage – any negligence against which to take action.

      Reply
  4. Vic

    Partner slipped whilst at work and sprained his back, has had two weeks off already, awaiting physio referral. He works in a hotel as night porter, had gone into the kitchen to put away crockery, did not see that the grease trap was leaking onto the floor as the kitchen has automatic lights that come on when you have already stepped into the kitchen. he slipped and fell straight onto his back. He took photo’s of the leaking grease trap. His GP has told him he could potentially be off work for months and have reoccurring issues in the future.

    Reply
    • Ian Morris

      Our initial view is that your partner has a valid claim for compensation to be made against his employers employer liability insurance cover. Given that he has slipped on grease/oil on the floor of the workplace caused by a leaking grease trap and sustained painful injuries that are limiting his mobility, impairing his independence and preventing him from working, he has every right to make a claim for personal injury compensation.

      We can assist him in starting his claim and ensuring that he is linked with a specialist personal injury Solicitor and that his claim is pursued on a No Win No Fee basis. Your partner can call us on 01225430285 or ask us to call him to start the process.

      Reply
  5. Ben

    I have recently injured myself in a slip/fall on a wet floor at work. There were no signs warning of a wet floor as it is wet 90% of the time. The floor is a non-slip flooring but where water sits for a long time it get slimy.

    I fell on to my left side injuring my chest and arm and I reported it straight away and it was put into the accident book. I was in a lot of pain on my left side of my chest and needed to go to A&E for an x-ray (I had three x-rays over a couple of weeks due to a lung infection) when I returned to work three weeks later, I spoke to the manager and he admitted the floor was slimy and that it had been chemically cleaned and reassured me that the flooring would be monitored.

    I work in a factory with freezers and conveyor belts and on this particular day a belt had stopped working and there was a pile up of frozen products. This happened quite often as the rollers get iced up and the belt slips causing the product to spill onto the floor. It’s a fast moving environment and it’s a hard to keep up especially when faults on the line happen.

    When I filled in the accident report three weeks earlier my shift supervisor had filled it in and I sign it but the wording he used was that I had rushed to restart the belt and slipped and the company now says the accident was my fault.

    This is true and every aspect of my job was limited to time and as I have stated it’s a fast environment the job could not be done at a snails pace.
    As I essentially admitted to rushing to restart the belt is it my fault or do I have a claim for my injuries?

    Also two weeks after the fall on my left side I complained to my doctor that my left elbow was painful and I was diagnosed with tennis elbow which the doctor said it wouldn’t have happen in the fall but I have read on various sites that its possible for this to happen. Do you have any understand of what can cause tennis elbow.

    I would like to add that I was wearing the correct PPE.

    Reply
    • Ian Morris

      Our initial view of your accident at work is that you have a valid right to make a claim for the injuries you have sustained. Whilst your employer has taken steps to reduce a risk of the kind of accident in which you were injured (providing non-slip surface and ppe), there is an argument that their failure to chemically clean the floor regularly has allowed it to become unduly slimy and that they have therefore effectively made the non-slip surface redundant and could potentially have been negligent and therefore liable in this matter.

      This is of course an initial view and is not a guarantee that you would succeed with a claim. However, we would like to help you on a No Win No Fee basis and invite you to call us on 01225430285 or we’ll call you at a time that suits you so that we can take some further details and have one of our specialist Solicitors discuss this with you in detail.

      Reply
  6. Charlotte

    Myself and my daughter stayed in a hotel in Woodbridge suffolk. I had a shower and slipped hurting my knee which resulted in a very large bruise on my knee (it was so bad that I had to buy a trousers suit in place of my initial outfit for my older daughters wedding 10 days later.) I warned my daughter to be very careful in view of what had just happened to me which she did. However to my horror she too fell cutting her chin. I took her to a and e who put strips on. She still has a scar and I have a very faded remnant if a bruise.

    Reply
    • Ian Morris

      Did you report both your injury and that of your Daughter to the Hotel? If you had reported your injury before your daughter fell, the Hotel would have had ample time to provide a bath mat and really should have done so.

      Reply
      • Charlotte

        I reported my daughters injury on accident form and made reference to myself also slipping to emphasis the point that I had advised her to take extra great care. The hotel did provide a bath mat and there was a laminated card on a chair reminding visitors to securely place said bathmat securely in the Bath by wetting it.

        Reply
        • Ian Morris

          The provision of the bath mat and the laminated instructions indicate that the hotel has experienced these incidents previously. Was the provision of the laminated instructions something you were made aware of or had seen prior to your or your Daughter’s fall?

          Reply
          • Charlotte

            I saw the laminated sign as it was on a small chair that was in the bathroom.

          • Ian Morris

            The provision of the laminated sign and bath mat could be seen as the Hotel having recognised the risk of injury and having done something to reduce the chances of injury. However, it would appear that the flooring within the bathroom is extremely dangerous so pursuing this further would be appropriate.

            We would suggest that it would be sensible to get an opinion from one of our specialist Solicitors as to whether or not your claims should proceed. To that end, please email us at justice@direct2compensation.co.uk to provide an explanation of the incidents in which you both sustained injury, a description of the floor surface and bathrooms and what (if anything) the reception staff said when you checked in to the hotel in terms of the risk. Obviously, you have seen the laminated sign, but it would be of interest to know if the warnings on the same were clear and obvious? If you could also provide any supporting photographs to us along with your contact details, we’ll get this matter presented to our specialists and then revert to you to offer further advice.

          • Ian Morris

            We look forward to reviewing your photographs and getting a specialist view on this matter for you.

          • Charlotte

            I must point out I have spent many nights at hotels over the years. In fact I am in the middle of a 5 week stay in Heathrow right now, so has my daughter who has traveled the Far East. Neither of us have had incidents like this. I have pictures of our injuries.

          • Ian Morris

            It certainly would appear that the floor of the bathroom of the hotel in question was extremely slippery.

  7. Chris

    My friend came out of the shower and I heard a thud sound – like someone had dropped something. I had just came back in from outside and then I heard her yell, so I went in to see what happened. As I came in, I saw blood on the floor of the bathroom and all down her back. She said that when she had stepped out of the shower, she had slipped and fallen to her side towards the doorway, into the wall and that the door knob part (where the front piece latches into the other side) had sliced her shoulder and it cut her pretty bad.

    It was a huge gash in her shoulder, almost 3 inches long and definitely an inch wide. I looked to see that the door latch looked like it had been sharpened and it was clear how it had sliced her shoulder right open. I didn’t know what to do and neither did she, so I wrapped her shoulder up but I kept telling her that she had to get it looked at and that it definitely 100% needed stitches.

    There were no bath mats, no shower mats in the tub and no railing to hold on to. In fact, there was nothing slip resistant. I didn’t realise it at the time because who really looks at that when you rent a room for one night. I keep asking her to go get it looked at. What should I do? I am going to take pictures of everything right now the blood and everything’s cleaned up but you can see the slice in her shoulder clear as day and the door lock when you turn the handle in the head piece goes into the other side of the door. It’s like someone took a file to it and sharpened it up. What can I do about this? I will take all the pictures right now and send them if you like so you can see because it’s really really bad situation right now and we don’t know what to do.

    Reply
    • Ian Morris

      From whom did you rent this accommodation? Is it a hotel or apartment? You definitely should make a report of the injury and the other appropriate issues (no non-slip surface, no mats, floor towel, warning signs or handrails) to the accommodation owner or reception team.

      Reply
  8. L Jenkins

    Hi,
    My four year old son slipped and fell in an hotel shower cubicle in the changing rooms after a swimming lesson there. The shower cubicle lights were not working ( they haven’t been repaired for the last two weeks).
    He hurt is thumb and wrist, I took him to hospital who has advised painkillers – calpol and to keep a close eye on it, as they don’t like doing X-ray on small children however she said he may of fractured it.
    I reported to the hotel and completed the accident form.

    Reply
    • Ian Morris

      Our initial view is that this is a matter that should be further discussed in more detail with our specialist Solicitors. As the hotel would appear to have had ample time to carry out repairs to the lighting in the shower/changing area and failed to do so, we feel our Solicitors may well wish to take this further on a No Win No Fee basis.

      The fact that you have completed an accident book report and also sought medical attention for your Son is important and will only help should any further action be taken.

      If you would like to further discuss a No Win No Fee claim for your Son with us, please call us on 01225430285 so that our team can take some further basic information or just let us know when you would like a call and we’ll be in touch. We’ll then submit the details to our specialist Solicitors so that they can contact you and have a more in-depth discussion about the incident with a view to starting a claim.

      Reply
  9. Kelly

    I have slipped outside Tesco on their paving slabs which have no grip and have a coat of algae/moss on them and are very unsafe when wet. I was seen by there 1st aider whilst waiting for the ambulance and the accident was reported with store and is on cctv. I am now having surgery for a dislocated shattered knee cap and will be off work a minimum of 12 weeks and extensive physio. Are they liable?

    Reply
    • Ian Morris

      In previous claims after slipping on paving surfaces that have been allowed to develop potentially hazardous coverings of algae and moss, many have succeeded and in your case we would be very happy to pursue a claim for you.

      Whether a claim for personal injury compensation will succeed or fail relates to whether or not the risk of injury was foreseeable. In this case, paving slabs left covered in algae or moss would be a foreseeable risk of being a slipping hazard and the store management should have taken that in to account and either had the surface cleaned or cordoned off. Your rights have been protected somewhat by the details of the incident being recorded in the store accident book and that it is recorded on CCTV. Whilst your mobility is impaired at this time, it would be prudent – if you can arrange it – for someone to attend the accident site and obtain photographs of the algae and moss covered slabs that caused you to slip.

      Given the extent of your injury, the lengthy recovery period and possible long term consequences of such an injury, if you were to succeed, your compensation settlement would reflect the same and you would also be able to recover any lost income and medical costs.

      To start your claim with us on a No Win No Fee basis, you can ask us to call you or you can call our team on 01225430285.

      Reply
  10. Kira

    Hi. I slipped over on wet floor at a spa and injured my wrist. I’m unsure if there were signs but the floor was excessively wet and lighting low. There was also a stack of dry towels on the floor, as I slipped I saw something, not realising it was towels I stick my hand or awkwardly trying to miss the stack. I tore the ligaments and cartilage in my wrist requiring 8 weeks in cast, 3 months in splint and now I’m having surgery to repair damage. This has greatly hindered my ability to look after my disabled daughter, I’ve been unable to drive also. The fall was witnessed by a member of staff but I’m not sure if it was logged. I emailed the spa to inform them the following week. I went to A+E the following morning.

    Reply
    • Ian Morris

      Given the injury you have sustained and the possible negligence by the Spa company, it would be sensible to make a claim for compensation for the injury you sustained as a result of slipping on the wet floor.

      Reply
  11. Jayne

    I fell down 12 concrete steps at my home address which I rent off the council, and there is no handrail on the steps. I hurt my ribs and I’m still in pain 4 weeks later.

    Reply
    • Ian Morris

      There is no duty of care requirement for a hand rail to be erected on steps. Therefore, in your situation you cannot simply claim due to not having had a handrail to prevent you from falling. If however, a handrail had been in situ but was broken and never repaired or if you had requested a handrail due to mobility issues and one was never fitted or even discussed, a claim could be looked at further.

      Reply
  12. Fiona

    Hello I slipped down some external steps in a country park. There are no defects with the steps apparently. Something must have been wrong on the day because I slipped and went down 5 steps. The top step was slippery I noticed earlier. I was walking down with a service user. When I asked the worker at the park why were they slippery he said it was probably condensation.

    Reply
    • Ian Morris

      To make a claim for compensation, the claimant needs to be able to identify a hazard that caused their fall or injury. In this case, you do not appear to be able to fully describe a hazard or defect and without such confirmation or evidence to support this view, it will be a struggle to claim compensation.

      Reply
  13. Donna

    On Monday of this week (it was raining) I slipped on the public footpath leading from the carpark to our row of houses, this pathway is concrete embedded with stones, over the years the stones have become more prominent causing it to be very slippery when wet, it is on a decline from the carpark. I always try to take extra care when its raining but my foot slipped, i pulled the the back of my calf, I now have a large painful swelling in the back of my right ankle and pain in my right lower back. I have a GP appointment today. Would I be able to pursue a claim with my local borough council?

    Reply
    • Ian Morris

      You could pursue a claim, but unless the stoney pathway has been reported to the council as being a hazard when wet, it is unlikely that the claim would succeed.

      Reply
  14. Jen

    I attended a dog show, while showing my dog i slipped on the wet grass. I did the splits and landed on my ankle which resulted being taken to A&E by ambulance, x-rayed and told I had broke my ankle. The grass in the rings had grass cuttings which hadn’t been picked up.

    Reply
    • Ian Morris

      Where was the dog show? Was it a privately organised event? Who owned the land upon which it was held? These answers, along with other further information would be needed for us to be able to advise as to whether or not you could make a claim and if so, against whom. Do you have any photographs of the area and cut grass upon which you fell?

      Reply
  15. clare

    I was having a shower in a hotel in England – and when getting out of the cubicle I slipped and fell (inside shower cubicle) – I ended up in hospital and after x rays was diagnosed with concussion and muscle strain in multiple sites and given medication. The base of the shower was plastic with no grips and no shower matt provided – and now it’s clear that when you add water and shower gel (which they provided) you get a total slippy surface – which i had not even considered before having the shower. I am unsure whether or not I have a claim – but feel that the base of the shower is a health hazard made worse by actually having a shower and using toiletries.

    Reply
    • Ian Morris

      Did you make a report of the incident to the Hotel reception? Was an accident book completed?

      Reply
      • clare

        Yes I did report the incident and requested that they provide a shower mat, and yes an accident report was completed.

        Reply
        • Ian Morris

          The reporting of and recording the details of your accident with the hotel is important as it protects your interests and helps you should you decide to pursue a claim as there is evidence in place to confirm that the accident happened at the hotel.

          We would be happy to present your claim to our specialist Solicitors for detailed consideration as we believe you have a claim that merits the same. Please call us on 01225430285 or you can ask us to call you at a time that suits your needs.

          Reply
  16. Ajay

    Legal opinion… should I slip and fall down a flight of stairs that are not fitted with anti-slip strips, do I have a legal claim against the owner of the building should I be hurt by the fall?

    I live in an apartment block where the tile steps are not fitted with anti-slip strips. The staircase is quite steep, there are 21 steps to the landings and the steps are rather narrow.

    Reply
    • Ian Morris

      If you have not already reported the possible hazard to the building owner or management company, you should do so immediately.

      If you were to slip on the stairs due to a slipping hazard and it was then shown that the stairs were defective, you could possibly make a claim.

      Reply
  17. Johnny

    My aunt is her 60’s and while walking into the dentist office the mat a the front door slipped and she fell and hit her head on the concrete car maker she fell on her back there was a handicap sign on the door but there was no special door, it took them about 30 mins to even see if she need any help she is in pain, plus she takes Dialysis

    Reply
    • Ian Morris

      If the mat slipped it would indicate that there was no provision of any grip or slip preventer. With that in mind, she may have a valid claim against the Dentists in question. It is important that she ensures that the details of the incident and fall are recorded in the Dentists accident book and that she seeks medical attention for the head injury and possible symptoms of concussion.

      If she would like to pursue a claim, please ask her to call us on 01225430285 so that we can explain how we can help, help her to understand the No Win No Fee claims process and what rights she has after a non fault accident.

      Reply
  18. Christine

    Fell or slipped off a stool in my hairdressers. I broke my leg badly. I find out from a former staff member that the stool was faulty and shouldn’t be out. The staff have lied 3 times and the lawyer I asked said I didn’t have enough evidence. Surely the fact that I fell in their shop goes for something ? I’ve not worked for a year and doubt if I’ll get back. Thanks C

    Reply
    • Ian Morris

      Unfortunately, personal injury compensation claims are the same as any legal dispute – they are won or lost on the basis of evidence. Severity of injury is not proof of liability and it would seem that there is no evidence to support your claim. That is not to say that you are not the truthful party in this matter as a defendant can risk dishonesty and receipt to avoid liability in a claim.
      It is for reasons such as this that the importance of ensuring that all accidents are properly reported, that photographs are taken if possible and that witnesses are located. We realise however, that this is not always possible. That said, all claimants must be aware that evidence is the key to succeeding with a claim.

      Reply
      • Christine

        Thank you. So this means that I cannot proceed with a claim? They lied three times and their word was taken against mine. I’m so angry.

        Reply
        • Ian Morris

          To proceed with a claim, you’ll need evidence to show that the defendants have been dishonest. Clearly, providing such evidence is far from easy and I can fully understand your unhappiness.

          Reply
  19. Mohzareen rashid

    I was out with my family at a trampoline park, as we were leaving the building there was a step I did not see and I tripped over it and broke my leg whilst 8 months pregnant. I’ve been in hospital for 3 weeks now, is there a claim in this?

    Reply
    • Ian Morris

      It can be possible to claim compensation if you have fallen due to a change in floor height or a step that is hard to see and should be indicated with some sort of warning sign or hazard marking tape. In the case you describe, before we could advise you as to whether or not you could make a claim, we’d need to see some photographs of the area around the step and of the step in order to advise as to whether or not there is a prospect of pursuing this matter further.

      Reply
  20. Lisa

    Hi, I was walking along a flat road in a caravan park just over a week ago and I tripped and fell injuring my knees and breaking my arm. At the time we couldn’t see anything on the road that could have caused the trip. However, I was wearing a pair of Clarks shoes for the first time and I noticed that the sole was hanging off slightly at the toe and very likely to have been the cause. Do I have a case against the supplier of faulty shoes??

    Reply
    • Ian Morris

      The issue you will have is proving a causative link between the shoe being broken and the tripping accident. In this case, we would anticipate that the shoe manufacturer would defend the case on the basis that the damage to the shoe was done in the tripping accident rather than it causing the tripping accident. As you have no evidence to disprove that argument, you would not succeed with a claim.

      Reply
  21. Cody

    Drunk friend lost balance and fell on me at his house when I was trying to help him to bed, it broke my knee and I had to have surgery. Plates and 6 screws. Off work 1 + months, crutches for 3months. Pyshical therapy 4 times so far and much more to go.

    Reply
    • Ian Morris

      Notwithstanding the nasty injuries you have sustained in this incident, you can sadly do nothing in terms of making a claim for compensation. There is no negligence against which to address a claim.

      Reply
  22. caroline

    I has a fall a week ago having come out the door down a slope adter paying for petrol i dont no what happened just suddenly fell and landed hard on my right side hurting my breast ribs knee ankle and hand. Im in real pain with the breast/rib injury which seems to be getting worse. I visited the walk in at the hospital where a nurse diagnosed soft tussue damage to ny right side. Do i have a claim

    Reply
    • Ian Morris

      To pursue a claim after slipping and falling, you as a claimant will need to be able to describe some sort of hazard or substance that caused you to fall. This is required in order to give us a chance of proving that the business venue you had attended had been negligent towards your health and safety.

      You mention not knowing what happened, other than you fell. Are you able to describe if you slipped on a substance on the floor?

      Reply
  23. Mary

    While heading to checkout in a supervisor, I fell did not slip but somehow skidded which propelled me. I landed on the floor, no employee approached me, a stranger called my husband. I was taken out by ambulance diagnosed with a pelvic fracture. I have had physical therapy . This occurred 7 months ago. I have had physical therapy, I still experience pain am unable to walk without a cane. I was recently diagnosed with. nerve damage had Zane MRI, will see the doctor in two weeks for results. Two lawyers dismissed me because of lack of proof the store was responsible. I was alone, in pain and did not think to ask witnesses. The supermarket will sent me a good will check for $750. after I sign a release. I am not willing to sign anything. What is your opinion?

    Reply
    • Ian Morris

      You appear to be based outside of the UK. If so, we can’t advise you. We specialise in matters of personal injury compensation for any incidents that happen in the UK.

      Reply
  24. Alice

    I was out delivering whilst at work so was wearing standard issued Saftey shoes.
    I had to go down some steep council steps set on a grass hill. The grass had recently been cut and there was piles of grass cuttings on the steps I slipped on these and severely broke my ankle and leg, I will now be permanently disabled. There was also no handrail on the steps.

    Are the council liable?

    Reply
    • Ian Morris

      This is a difficult accident scenario in which to be able to attach liability or negligence against either the employer or the local authority.

      The safety shoes you were issued would be deemed to be appropriate and there is not a realistic chance of holding your employer liable in anyway for this accident or for your injuries.

      With regards to the steps and your slipping accident, there is no legal requirement for steps to be fitted with a handrail so that particular issue is a red herring. You mention that you slipped on the grass on the steps and that this had been left in situ after recent grass cutting. Whilst that could no doubt present a slipping hazard, our initial view is that the local authority would be unlikely to be held liable by a court should you attempt to make a claim.

      Reply
  25. Angela

    My husband tripped whilst on his break in the car park, as the car park is covered by stones and place he tripped there was a hole. He reported the accident and was treated on site by first aid before he then went to A&E as he was in a lot pain. His ankle is swollen and he was off from work for a few days. He is now back to work, but the employer is saying that he won’t get paid for those days he was away from work. Is that right?

    Reply
    • Ian Morris

      Sadly, your Husband’s employer does not have to pay his usual salary whilst he was off work – even though he was injured on their premises and whilst at work. The only route he has to look at for recovering his lost income is to make a claim for compensation against the employer for the injuries he sustained when he fell due to the pothole in the car park.

      We can assist with such a claim and it would be a No Win No Fee matter. We’ll need to see some photographs of the hole that he tripped in so that we could advise further on this matter. Please email such photographs to us at: justice@direct2compensation.co.uk so that we can take a look and offer further specialist advice.

      Reply
  26. Magdalena

    Hi, I was on the way to work, very early in the morning. I cut the pathways passing the Chinese restaurant and I slipped on some oil spillage and landed on my knees and right hand, spillage was in front of the restaurant. There was no one there, restaurant looked like it is closed but there was few metal bins next to the main doors , no yellow sign has been displayed, I think I might have my finger fractured. At first I got up and left but then turn back and took photo of the spillage. Should I claim a compensation from the restaurant if my finger is fractured?

    Reply
    • Ian Morris

      As you have slipped on oil that the restaurant appear to have spilled or allowed to leak on the public footpath, you would have a right to seek compensation from them as they would be the liable party in this slipping accident scenario.

      You did the right thing taking a photograph of the oil as that gives useful evidence to support your allegation of their negligence. You should also report the accident to them and complain.

      If you would like to make a claim for compensation in this matter, please call our offices on 01225430285.

      Reply
  27. Jan

    I slipped at work (in a kids soft play) while cleaning a childrens hard plastic slide. I broke a rib when I lost my footing and slipped and landed on my left breast. I will have to be off for six weeks. Should I have rights to make a claim although I am still employed by the company?

    Reply
    • Ian Morris

      Yes, you do have a right to make a claim whilst still working for the employer. Any claim would be against the employers statutory insurance cover and would not have any impact on your right to keep your job.

      If you would like to make a claim, please call us.

      Reply
  28. Nicola

    Earlier tonight I slipped and fell on a wet substance on the floor of a supermarket. Another shopper stopped to help me up. I was embarrassed and thought I felt alright to get up although I did feel some discomfort and soreness when I started walking. I did not report this due to thinking I was alright but now 4 hours later my whole body is in agony especially my back. Can I claim if I didnt report it? I believe there should be CCTV

    Reply
    • Ian Morris

      The lack of a report would not prevent you from claiming but it does make defending any claim easier for the insurers of the supermarket in question. We would strongly recommend that you return to the store at the earliest opportunity or telephone them to discuss what happened and ask them to record it. They should have CCTV in place and that could be checked – but you’ll need to report the accident to ensure that any CCTV footage is retained.

      Once you have made a report to the store, please call us or use this link for us to call you at a time that suits.

      Reply
  29. Emma

    I slipped and fell on my back on a wet porch floor leaving my daughters creche. The main door is left open and wet was caused due to rainfall. There is a towel laying there that they have tried drying the floor with but no sign, I hurt bottom my back and elbow, possibly causing bruising. Should I make an appointment with my doctor? I reported it as soon as happened my telephone to creche, I don’t know if they recorded it or not.

    Reply
    • Ian Morris

      There is a valid claim to be pursued here for the injuries you have sustained as a result of your slip and fall. Given that the creche knew that the floor was wet and had tried to dry it with a towel, they have no excuse for not placing a hazard warning sign out to warn you of the risks present on the wet floor.

      You should definitely make a Doctors appointment to discuss your injuries and make sure your Doctor understands that you slipped at the creche and you should follow up your phone call report of the incident to ask if they have made a proper accident book record of the incident.

      We feel that you have every right to make a claim for compensation and would like to help you. To speak with us and start your claim you can call our office on 01225430285 or if you prefer, you can ask us to make contact with you at a time that suits.

      Reply
  30. Martin

    Hi, I had a fall at work where I twisted my ankle and ripped my ligaments. I was signed off for two weeks and for one of the weeks I couldn’t use my ankle at all, I needed to go back to work for money the doctors signed me back to work on light duties but as a ground worker I got to work and they sent me to a site where the ground was really uneven and the ankle kept wanting to twist so I had to go home, now I’ve been left at home as they said they have no light duties but they are refusing to pay me any sick pay what so ever, now I’ve been off work for 3 weeks (this is now week number 4) without pay.

    Reply
    • Ian Morris

      Unfortunately, the issue you raise about coping with a loss of wages as a result of an accident that causes an injury and forces you to take time away from work is a commonly aired problem. UK law does not oblige an employer to pay full wages to any person off worth through sickness or injury (even if it were a work place injury) and there is also no obligation to provide light duties if non are available.

      In your case, the only route you have to recover your lost income is to pursue a claim for compensation against your employers insurance for the injury you sustained. With that in mind, we would like to know more about the cause of the initial ankle injury and how you came to fall. It could well be the case that you have a valid claim for accident at work compensation that would see you able to recover compensation for the injury you have sustained as well as enable you to recover any lost income or incurred expenses.

      We would like to help you explore your rights and find out whether or not you can make a claim.

      Reply
  31. Jodie

    I slipped on some water at the supermarket which has caused a fracture in my second toe and severe back pain. The company has accepted liability for this accident but should I inform them first I am seeking legal advice before my appointment?

    Reply
    • Ian Morris

      Have you instructed a specialist Solicitor to represent you on a No Win No Fee basis and claim compensation for your injuries? If not, please call us on 01225430285 and we’ll help you further in this process.

      You do not need to inform any party that you are making a claim for compensation or seeking legal advice.

      Reply
  32. Richard

    I tripped in a local theatre when my shoe caught in a gap underneath a step as I was taking my seat. I fell and injured my dominant right hand especially my right index finger. I was assisted to my feet by another member of the audience. I left at the interval because of the pain in my right hand. The following morning with the pain no better I attended A&E. An x-ray showed a severe strain of the right index finger. I have to return to a trauma clinic in two weeks time. I was unable to drive tend my garden and allotment or play golf so as a retired person the quality of my life has been greatly diminished.
    I emailed the organisers reporting my accident the day after it occurred but it is now a week later and they have not responded.
    Is this set of circumstances too trivial for any sort of claim?
    I would welcome your opinion.

    Reply
    • Ian Morris

      The circumstances and injuries are certainly not too trivial to warrant making a claim for compensation. You have suffered a painful and serious injury that is having an impact on your day-to-day living and usual activities.

      Reply
  33. Phil

    Hi. I was sitting on a bar stool inn my bowls club when the floor gave way (unknown to me the floor where the bar stool was has been treated for wood worm twice over time.) I moved backwards on the bar stool, I managed to up right myself and the stool, then because of the momentum myself and the bar stool, I moved in a forward motion on the stool. Then hit the floor on to my knees and wrists, both legs got caught inside of bar stool, cuts and bruises on my right leg, bruised knees and bruised wrists.

    Reply
    • Ian Morris

      You have a valid claim for compensation in this incident. Whilst the Bowling club clearly hadn’t intended for you to be injured, the accident was not your fault and could have been avoided if the floor was properly repaired and made good.

      If you would like to make a claim in this matter, please make further contact to discuss this matter in more detail.

      Reply
  34. patricia

    I was on holiday in Lanzarote, on the 24th of june i was walking back after playing a game of crazy golf. It had been raining as i entered the pool area i slipped i suffered a fracture pelvis, soft tissue damage to left leg. Spent 3 days in hospital. Since returning to uk i’ve attended gp and accident and emergency. I now have to see a doctor at soft tissue clinic as injuries are severe. I am in constant pain, cannot drive, my husband who is self-employed has to be with me because i cannot do anything. Can i make a claim against the hotel or the flight company? Thank you.

    Reply
    • Ian Morris

      Any action you may be able to take, would have to be pursued under Spanish Law as the accident happened on Spanish soil. Therefore, we cannot advise you on this occasion.

      Reply
  35. Lauren

    I had a slip and trip claim denied as my solicitor said that the club had evidence of a cleaning procedure in place – despite the floor still being wet with no signs out. Their accident report was incorrect and they produced a cleaning report of that area an hour and a half after my fall, but half an hour before they recorded it on the accident report.
    I have a witness statement that they never reported the accident straight away

    Reply
  36. Linda

    I was walking on a grass verge which slopes down, outside my home. It is uneven with small holes. I stepped in one of the holes and lost my balance. The hole was not visible. As a result I fell straight on the road. I’ve hurt my ribs, arm and pulled my groin. Can I claim with it being grass?

    Reply
    • Ian Morris

      Unfortunately, my initial view of your query is that you would not be able to make a claim. There is no legal requirement on the landowner to ensure that a grassed area is maintained or that any holes are filled.

      Reply
      • Linda

        Thank you for your reply. Regards Linda

        Reply
  37. Caroline

    i was shopping in my small local shop/petrol garage and on my way out i tripped over broken tiles on the entrance/Exit door onto the forecourt. i’ve grazed my knees and they’re swollen and very painful, and my arms and wrists are painful from trying to catch myself. i was carrying a few small groceries as well. i reported it to the shop with staff who witnessed it. but there was no accident book available so just wrote my details on paper.

    Reply
    • Ian Morris

      You describe an accident scenario that would appear to give you strong grounds to pursue a claim for compensation. Given the lack of an official accident book, you should follow their recording of your details on paper up with their head office and perhaps email the company to outline what happened and why. Ideally (although possibly not feasible), you should get some photographs of the broken tiles as that would be really good supportive evidence to your claim.

      It seems that you have a valid claim and we would like to help you with this.

      Reply
  38. Martina

    I was at a nightclub out dancing and got pushed over by a man also out dancing, and ended up with a dislocated elbow. The ambulance was called and I was rushed to hospital. The nightclub will not accept liability.

    Reply
    • Ian Morris

      Your injury sounds painful and distressing. It is understandable that the nightclub will not accept liability as they do not appear to be responsible for your injury as the cause of your elbow dislocation was a result of the gentleman you mention knocking you over whilst dancing.

      To succeed with a claim for personal injury compensation in a slipping accident, the claimant is obliged to identify an area of negligence by the alleged defendant. In this case, you would have to demonstrate that the nightclub had been negligent and that they had caused your injury.

      Reply
  39. Janis

    Went to go into indoor pool in hotel and slipped on the stair, broke wrist and attended hospital, and have cast put on for 4 to 6 wks.

    Reply
    • Ian Morris

      Were the steps you slipped on situated within the swimming pool area or somewhere else within the hotel? If you slipped within the hotel pool area, it would be expected that the steps and surface could be slippery. Therefore, unless the tiling or floor surface was not the correct type and had no texture to provide some sort of grip, it is unlikely that you could make a claim for compensation.

      However, if you slipped on stairs that were not part of the swimming area and they were wet or had some other form of slipping hazard on them with no warning signs, you could potentially make a claim.

      In this situation as we need to know more about your accident and the cause of your slip, the best bet would be for you to call us to discuss the incident.

      Reply
  40. Sue

    I had an accident in work. The carpet slipped from under my feet in the stairs and caused me to injure my right arm. The carpet had been reported to senior and we had carpet fitters out to give a quote a few weeks ago. I have been told that I will only be entitled to SSP for the 2 weeks that the doctor has signed me if for so far. I have took photos if the stairs/carpet in question. Am I entitled to make a claim?

    Reply
    • Ian Morris

      You are certainly entitled to make a claim in this scenario and you have no choice other than to make a claim if you wish to recover the loss of income you will incur whilst off work due to the injury.

      The claim would be made against your employers insurance cover, so it wouldn’t impact directly on the employer or business and does not affect your rights to continue with your work when you are recovered.

      Reply
  41. Julius

    Around 10/6/2018 I slip and fell at work hitting my head on a concrete wall next to the break room. A new hire had mopped the area and did not have a wet sign on the floor. I signed an incident report but didn’t go to the hospital. Now it’s 2019 and I’m having cramps and headaches. The hit to the wall was so loud my fellow employees heard it. Do I have a claim?

    Reply
    • Ian Morris

      Not receiving qualified medical treatment after a personal injury does not prevent the injured person from pursuing a claim, but having a lack of medical evidence does make it harder to prove the extent of an injury. In your case, you have an incident report completed so there is evidence of the accident and that you have had an accident at work. The lack of hazard signage displayed to warn of a slip risk is important and hopefully that was also noted in the incident report?

      Our article on slips, trips and falls at work might provide you with some useful info.

      Reply
  42. Nigel

    I moved into a property 8 weeks ago which has been converted into three separate flats. There is one main front doorway to ground level. Once the front door from the outside there is an unusual slope downwards for approx 10ft before stairway up to my flat. I slipped on this down slope (laminate) fell forward put my hands out to prevent my head impacting with the bottom step and fractured my wrist in two places. I am now in a cast. There is a mat in place but this doesn’t cover the the area from the door to the first step. The mat is approx 6ft.

    This is a period building that has been converted and the slope is approx 10% fall. To complicate matters the flat is rented to my employer who has allowed me to stay in it (at cost) as I am relocating to the area.

    Do I have a claim and if so who would be responsible?

    Reply
    • Ian Morris

      There is a potential claim to be pursued here, but without knowing a little more about the slope and why you slipped (was it wet, highly polished etc) and whether there is any warning sign erected regarding the slope, it is hard to be certain as to whether or not a claim could proceed.

      Any claim would be made against the owner of the building and the insurance cover that they have on the same. Therefore, if your employer owns the building, the claim would be against their insurance cover.

      If you would like us to look further at this for you, please forward some photographs of the surface showing the slope and advise us as to whether the floor was wet, highly polished and if there are any warning signs present. Our article on wrist injury claims might give you some useful further information.

      Reply
  43. Michelle

    I was shopping at a department store and purchased several pairs of shoes. The sales clerk handed me the boxes to go stand in line and purchase. My vision was obstructed because of the size of the boxes. In the meantime, there was a toddler playing on the floor and I tripped over him and fell. His mother grabbed him and took him away immediately.
    I am now experiencing knee pain and have gashes on my knees. Is the store in any way liable?

    Reply
    • Ian Morris

      It is hard to see how you would succeed with a claim on the basis of your description of the incident. Whilst the staff member provided you with the boxes of shoes you wished to purchase to walk to the payment desk, the store were not the cause of your fall – it was the child who you tripped over and the store would argue (likely successfully) that they were not liable for your trip as they had no responsibility to prevent the toddler from playing on the floor.

      Reply
  44. Emmanuel

    I slipped on the flight of stairs on my way to the ramp to board my flight on transit and broke my wrist in four place and have since then undergone several operations and more are still scheduled. can I sue and who do I use?

    Reply
    • Ian Morris

      To pursue a claim with us, the accident would have had to have happened in a UK airport (but not if it was in Northern Ireland) and the cause of your slip will need to be due to a slipping hazard such as water or damaged flooring.

      If you feel that we can assist, please do call us on 01225430285

      Reply
  45. Maria

    I slipped on a floor that looked dry today and fractured my shoulder this happened at work. Do i have a claim?

    Reply
    • Ian Morris

      To pursue a claim for personal injury compensation, the injured claimant needs to be able to identify the cause of their injury and in the case of a slipping accident, a slipping hazard that caused it. You mention that the floor where you slipped looked dry. Was the floor dry or was it wet, but the water could not be seen?

      We would like to speak with you to find out more about your accident in order that we can advise you as to whether or not you meet the criteria needed to pursue a claim for slipping accident compensation.

      Reply
  46. Jacqueline Webb

    Hi Ian
    I was walking on a path beside a river (which was a public right of way) beside a private property. I walked along the path to about halfway and walked back to the point I had started my walk. I felt quite tired and wanted to sit down, however, there were no seats to sit on so I sat on the grass, beside the path. As I lowered myself to the floor to sit I felt my right leg slipping on the grass and jarred both my hip and knee as I sat down. I had not realised the grass was a slope and the height of the path to the river below was a good 4-5 feet, which I did not realise until I got up. when I did get up I was in considerable pain due to jarring both my hip and knee. I do have arthritis in both, so was very careful as to how I sat down. I then had to return to the high street and walk back to my car, which was a considerable distance and I was in a lot of pain. I had to stop several times before reaching my car, even to the point of asking a lady in a shop if I could sit on a chair as I had just slipped on the grass near the river and warned her of the danger of the path.
    I had also told at least 4 other people to be careful at the side of the river after I had jarred my hip and knee and said that it someone had run down the joining path they literally could have slipped off the end as there were no safety signs alerting any member of the public of the danger which could ensue if they slipped at the end, they would just go straight into the river as there were no barriers nor warning signs!
    Surely, even on a path that is a public right of way next to a river presents a hazard, not only to me but anyone else using said path.
    I rang Stockton Borough Council the next day and asked who was responsible for the path as although it said that it was privately owned by the Minerva management group then maybe the council had some responsibility too! Employee said that the council did and she would get a member of the the environment dept. to ring be back that was 2 days ago and I am still waiting!
    I have not been in contact with the management group as of yet as when I rang their contact number, no one answered.
    My question is why wasn’t there any warning signs as to one the depth of the drop from the path as surely it was there responsibility to have known this surely, and why wasn’t there any kind of barriers to prevent anyone going over the top into the river, as if one had it would have been almost impossible to get out again at the same point.

    Reply
    • Ian Morris

      I would imagine that there is no duty of care requiring mandatory signage or fencing in this area. It would appear from what you said that there was no fault with the path itself and that you slipped due to the grass slope rather than any defect or hazard that the courts would deem to be an act of negligence on whoever has responsibility for the path maintenance. As such, at this stage it is unlikely that you have a valid claim to pursue.

      Reply
  47. Ken

    I had left my local nightclub at 3am and had consumed alcohol (small amount) I was waiting outside for my friends to come outside and I twisted my ankle in a drain that wasn’t covered right outside the nightclubs door my ankle is severely painful and can’t put weight on it whatsoever it’s swollen and I’m currently seeking medical advice I’m wondering is there any claim that I can take against that drain not being covered and my ankle twisting and being damaged by that hole.

    Reply
    • Ian Morris

      You can pursue a claim in this instance and we would be happy to look further at it. To take this further, we’ll need some evidence to support the claim which would include photographs of the drain cover and ideally, details of to whom you have reported this accident (the nightclub) or witnesses that saw the accident.

      Reply
  48. Lyn

    We have builders on our property to build an extension. A jcb driver removed topsoil and pushed it into an adjoining piece of land. No warnings were posted. I had to retrieve one of my dogs that had scaled the bank of soil and got into the adjoining land. The soil bank slipped and I fell crashing into a concrete slab they left out. My shoulder was shattered requiring hospitalisation. It had to rebuilt and now has a large plate and nine pins. I am in constant pain 5 weeks on. Physiotherapy is expected to be necessary for up to a year. Do I have a case for compensation please?

    Reply
    • Ian Morris

      Contractors have health and safety obligations whether they are working on large commercial sites or on a small plot building an extension. It would appear that there may have been a health and safety breach here and if this can be established, it is possible that a claim for compensation could follow. We have more info on shoulder injury claims and compensation amounts if it is of interest.

      Reply
  49. Jane hillier

    I slipped on a gravel area in a shopping complex holding my grandson he is ok but I have sustained a broken leg. Am I eligible to claim.

    Reply
    • Ian Morris

      You may have a valid claim, but it is impossible to say without seeing some photographic evidence of the area in question. If you have photographs of the area where you fell, please email them to us via justice@direct2compensation.co.uk and we will then review them and respond to you with a more detailed opinion as to whether or not you can pursue a claim for compensation.

      Reply
  50. Louise

    My daughter recently was at a roller disco. at the end she came into the café where we were waiting. There was a disabled ramp but no signs for it on the way back down it she slipped and fell and ended up breaking her wrist. This is recorded in the accident book, however the flooring was very slipping laminate flooring and the ramp was not signed (which I believe it is now). Would we have a claim for this?

    Reply
    • Ian Morris

      Did your daughter fall whilst wearing the roller skates or in shoes? In either event, this is a matter that is worthy of further investigation given the previous lack of signage to warn of the ramp and the accident book record.

      Reply
  51. Sandra

    I am a housing management worker and I was cleaning the window and frames. I stood on the window sill to clean the top of the frame but then I slipped and fell on my left side. My co worker then rang me as soon as I fell and I told him to ring the ambulance and they came and took me to hospital where they told me I had a hip fracture and gave me crutches. I had to ring my doctor for painkillers and a sick note and had 2 months off work.

    There isn’t any ladder in the office and I did make my old manager aware but one wasn’t bought. There is one here that belongs to another contractor who forgot to take it but will be taking back soon but it’s a really big one not easy to take up to the 3rd floor hence I didn’t take it.

    My manager wants me as a housing management worker to clean up void rooms to re-let. The stress of it not being cleaned and what she might say plays on my mind heavily, hence I wanted the room to look spotless so I don’t get any come back from my manager.

    It was written in the accident book I did speak to the person first point of contact in Absence of the manager as the manager was off on holiday at the time. The accident happened 1.5.19 I was taken by ambulance around 10am or 11am ish I spoke to my manager today and told her. Now my question is – can I claim ? Or was it stupid of me to stand on the sill without ladder and I can’t claim. Hence my fault?

    Reply
    • Ian Morris

      Of course, in hindsight, standing on the window sill was not the best idea, but your employer should have ensured that you didn’t have to make such a decision and they should have acted on your prior report of the need for a step ladder and provided one.

      In this case, the employers failure to act on a report by you of a possible risk to safety by a lack of a ladder, the employer is likely to have been negligent and therefore bear a responsibility for your injuries and loss of income. Given that you have previously reported the need for equipment (ladder) to enable safe working, recorded the details of your accident at work in the accident book and had medical attention, you have every right to pursue a claim for compensation in this matter.

      We’ve an article on hip injury claims and associated compensation amounts if you’d like more information.

      Reply
  52. Sonya

    My dad fell at KFC after being forced to walk over an iron bar as disabled space was blocked. He broke his wrist and banged his head and lost vision in his eye. They will not take responsibility.

    Reply
    • Ian Morris

      Has your father been represented by a specialist in personal injury compensation in this case? At this stage, I am not sure whether or not he has a valid claim but we would like to speak with him in order to find out a little more about his accident and offer advice.

      Reply
  53. Mrs Carole Uong

    Hi, may be a long shot!! However i recently visited Lanzarote, on arrival i walked up to the local supermarket to buy some food items, as i came out i walked down the public slope outside the supermarket, not sure if this is owned by the local council though, as i walked down the slope, i slipped and fell and smashed the side of my face on the adjoining flowerbed/pavement area, and hit my face on a sharp rock, the slope was like an ice rink, intended for public use!!! My face swelled straight away, i returned to the hotel, a 100 yards up the road and informed them, they called their on call health provider, who applied ice packs to my swollen face (cheekbone area) this was three weeks ago, i returned to work almost straight away after returning home, so have not had time to see a doctor!! It was recorded with the Thomas cook rep in resort…However three weeks later my face is still throbbing, i wonder if i has fractured my cheekbone, it is obviously very dangerous.

    Reply
    • Ian Morris

      The site of your accident certainly sounds as if it needs some attention to reduce the risk of injury. Unfortunately though, as the accident happened on public land in Lanzarote, any pursuit of compensation would be subject to Spanish law. There are many English speaking Spanish Law firms due to the large number of ex-pat British Citizens living in the country, so it may well be worth taking this matter up with such a firm to see whether you can pursue a claim for personal injury compensation under spanish law.

      Reply
  54. Ryan

    Hi, I was in a restaurant recently and I was going to the toilet and I slipped on a greasy floor and hit my back on the corner of a half height wall on the way down. I have sprained my wrist and have huge bruises on my arm and on my back. There was no hazard sign but I got up and went to the toilet as I was embarrassed when I came out the sign was there. But there were lots of witnesses and the girls that worked there were all really nice and asking me if I was ok. They said it was a really bad fall and demanded to their bosses that me and my wife do not pay for our meal or drinks.
    They also filled in the accident book and took my details. I have also had three back operations due to a motor bike accident that happened 15 years ago. My last surgery was less than a year ago and I still suffer really bad every day but it’s manageable. But it’s now two days since the fall and I am in so much pain it’s becoming unbearable. Today has been the worst back pain that I have had in a long time with. So I thought I would message you guys as I have never done a claim before. I have taken pictures of the bruises and my hand. I don’t think my wrist is broken because I can move my fingers just have difficulty moving my hand. If you could email my back please and let me know if it’s worth while perusing thank you.
    Kind regards Ryan

    Reply
    • Ian Morris

      Although a sign was erected after your fall, as it was not there when you fell, it should be possible to hold the restaurant liable due to the unmarked greasy floor. It is good to note that an accident book report has been completed in this matter and I would strongly recommend that you make a GP appointment at the earliest opportunity to discuss your injuries and pain.

      Whilst you clearly have an ongoing serious back issue, you can still pursue a claim for the exacerbation of your pre-existing injury and the new soft tissue injuries you have sustained.

      Reply
  55. Lyn

    I slipped at the side of a swimming pool as the tiles were slippery in places. I twisted my back and I have now started having treatment from an osteopath as the pain did not subside. I spoke to the manager to see if he would fund my treatment but he refused. I filled in their accident book at the time, should I claim?

    Reply
    • Ian Morris

      It would be very difficult to succeed with a claim after injuries sustained when slipping on a wet swimming pool side – unless you can demonstrate that the tiles that are in place are not fit for purpose and are materially wrong.

      Reply
  56. Toni

    I slipped and fell down wet stairs in a bar and broke my ankle in three places, I had to have surgery I now have metal plate and screws on one side and a wire on the other side of me ankle due to the fall. Would I have a claim?

    Reply
    • Ian Morris

      I assume that there were no hazard warning signs in place on the stairs to warn of the risk of slipping? If so, you have a valid claim and could pursue this with us. We’ve an article on ankle injuries and potential compensation amounts you might like to read.

      Reply
  57. Teresa

    I was in Dunne’s stores yesterday I was at the counter just after paying for my groceries I turned to walk away and fell over a basket that was left there. It should not have been there in the first place. The girl behind the counter just said are you ok, two nice ladies had to help me up no one took a impact statement. I was outside the shop when someone told me to go back and and speak to the manager, he just took my name and phone number he just said he would look at the cctv. Today I am bruised and cut my finger and my knee is swollen, should someone from Dunne’s stores have phoned me to see if I was ok? I would like your opinion, thank you.

    Reply
    • Ian Morris

      There is no legal requirement in UK personal injury law (or any other law for that matter) for a company or business to make contact with someone following an injury on their premises, although it would be polite and morally right for them to do so to see how you are.

      When an accident is recorded within an accident book – which is essentially what happened yesterday with the manager of the store when they took your contact details, there is proof and evidence in place to demonstrate that an accident has happened at a certain location. Given that you have sustained an injury, you should seek medical attention in order to have your injuries assessed and noted on your medical records.

      Whether or not you can hold the store liable for your injuries is unclear. One would imagine that the basket had been left in situ by a previous customer and it could have been that the basket was only placed there moments before you fell. If that was the case, UK law would probably be on the side of the store as it would be unreasonable to expect them to notice and remove the basket so quickly. If however, the basket was left in the walkway for a considerable time before you fell (say 30 minutes or more), UK personal injury law may afford you the option to pursue a claim successfully as one could argue that the store had been negligent and failed in their obligations under the Occupiers Liability act to remove hazards and ensure (so far as possible) that their premises is as safe as possible for customers.

      Reply
  58. Selena

    I was visiting a chemist to buy some cream. After being directed to the area they are in, I turned to walk and tripped over a stall, tearing my toenail off. I’m in a lot of pain and have lost my toenail as a result. Do I have a valid claim?

    Reply
    • Ian Morris

      In your case, whether you can attach negligence to you walking into a stall within the store is questionable. The stall would be a necessary part of the equipment used by the staff to refresh the stocks on the shop floor, and in and of itself is not a hazard that would be seen to be negligence. The argument from the defendant is predictable and would lay the blame for your misfortune on your failure to see the stall in situ.

      Reply
  59. Mathew

    My daughter slipped and cut her head open in Manchester Airport due to the flooring changing from carpet to hard flooring, would we be able to claim for damages to her eye as I believe it will scar.

    Reply
    • Ian Morris

      To succeed with a claim you will need to identify a hazard or issue that caused them to slip, and be something to which a solicitor can attach negligence and then pursue a defendant and hold them liable for any injuries sustained.

      In this case, the change in floor surface covering is not in itself an obvious defect or a hazard, so unless you can identify a particular issue of negligence on the part of the airport management, I can’t see how you will be able to pursue a claim. However, if the hard floor was wet or had some substance on it that had made it slippery, it may be possible to pursue a claim if no hazard sign or barrier were in place.

      Reply
  60. Lauren

    If I have slipped on a greasy floor in work and suffered back pain to the point I can’t pick my own child up is a claim possible? I have been off work for 2 days now on a zero hours contact due to pain awaiting a doctor’s appointment.

    Reply
    • Ian Morris

      My initial view is that you certainly have a valid claim for compensation to me made against your employers insurance cover. We can pursue a claim for you and it does not impact on your rights to continue with your work. Just make sure that the details of your slipping accident and back injury is recorded in the accident book. We deal with quite a lot of slips at work and look forward to helping you.

      Reply
  61. Linda Evans

    I was walking down the railway steps on a bridge when I slipped because it was wet. I was slightly intoxicated! would I be able to claim? My left ankle was broken and I am still in pain. The railway company has removed the bridge away to revamp it.

    Reply
    • Ian Morris

      If the bridge was outside and was wet through rain, you are unlikely to have a valid claim – unless the surface of the steps were damaged and in need of repair. If however, the steps were indoors or undercover and were wet with no hazard sign on display, you may well have a valid claim.

      You mention being a little intoxicated. Whilst this would not prevent you from having a right to make a claim, it could be taken in to account in whether you would have to accept an element of liability or contributory negligence.

      Reply
  62. John

    My wife has just taken a serious fall over faulty carpet in a village hall. The result is a broken hip and weeks of recouperation. My initial view was that the carpet which was a temporary cover was not properly fixed. Annoyingly no one called an ambulance until I arrived about an hour and a half later. No accident form was produced and she was moved from the floor to a seat even though she was in agony. I have reported the incident to the local parish Council. My wife is 69 and in great health. She was operated on yesterday.

    Reply
    • Ian Morris

      It would appear that the carpet was a tripping hazard and an accident waiting to happen. Rolled or raised carpet edges are a serious tripping hazard and the injuries caused in such accidents can have very serious consequences such as those faced by you and your wife.

      We would be very happy to assist your wife with a claim for compensation. Whilst she would obtain a financial settlement if she were to succeed, she would also be able to recover the costs of rehabilitation therapies and any costs for home care or any assistance you may have to provide to her during her recovery period.

      Our article on hip injury claims may provide you with more information.

      Reply
  63. Molly

    Hello,

    I was out on a night out about 4 weeks ago (I’m a student) and I was drinking so I’m unsure if I’m able to make a claim because of this factor? But in the club they have metal stairs that get very slippy from spilt drinks etc. I slipped and fell trying to pick a girl up who had also fallen ( I don’t know this girl or who it was) I injured my left foot and went to a walk in centre a couple of days later unable to walk, they took an x-ray and it turned out I fractured my foot. I wonder if you could tell me if I have grounds to claim. I didn’t contact the medical team within the club or report it in the incident book when I did it does this make a difference?

    Thanks.

    Reply
    • Ian Morris

      You should contact the club staff – even at this late stage, to report what happened and to ask them if they have any CCTV footage of your fall.

      Whilst being drunk may have contributed to your fall, it would not prevent you from having the right to claim compensation.

      Reply
  64. Carol

    I was at Washington bowling alley where we were informed that we did not have to wear their shoes. I was wearing ankle boots with a two inch heel. While I was bowling my heel slipped and I went down doing the splits with my left leg, I couldn’t get up it was agony I had to be carried to a seat I was driven home as I couldn’t walk. The following day I saw my GP who said I had ruptured muscles in the back of my leg. The next day I saw a physiotherapist who after examination said I had a grade 3 tear in my main hamstring and a bad pull in the outside leg muscle of my hamstring. This is going to take up to 12 weeks to heal, is very swollen bruised and extremely painful. I am struggling to get around and cannot drive. Surely it should be law that you have to wear their shoes.

    Reply
    • Ian Morris

      Whether or not you could pursue a claim against the bowling alley is unclear. There is no legal requirement for them to enforce or require that you wear their footwear and as you were wearing a boot with a 2″ heel, you could be seen to have caused your own fall as it is known that the bowling alleys may be slippery.

      However, if you were not issued with any warning and could not see any warning advising that some shoe types were unsuitable and that the alleys were slippery, it would be sensible to seek a specialist view from an expert solicitor.

      Reply
  65. Chantelle

    My son tripped in his school playground and couldn’t move. I was called to the school then waited for an ambulance he fractured his knee cap (patella) which the next day he had surgery and is still recovering 6 weeks later and has to have regular physio to get him walking as normal as possible which will take quite some time, can you give me some advice I have photos off the playground where he fell.

    Reply
    • Ian Morris

      If your son was caused to trip due to a hazard within the playground, such as a disrepaired section of surface or some other similar hazard, he would have a right to make a claim for compensation for the knee injury he sustained.

      The key issues to cover at this stage would be to make a formal record of the incident with the school in their accident book. The school may already have made a report, but this could be ambiguous and not specify any particular cause or defect. As such, if you have identified a possible tripping hazard, you should make your own report (in writing) and send it to the Head Teacher of the school, outlining what hazard you believe caused the accident.

      You mention that you already have photographs of the playground. With this in mind, please forward them to us by email so that we can review them and advise you as to whether or not the surface of the playground is something that would provide a good prospect of succeeding with a claim for compensation.

      You can also refer to our article on knee injuries for more information and compensation amounts.

      Reply
  66. John

    I was going into my sisters restaurant, got out of my car walked around the back and to the door. I have a bad back and am very careful when walking, i have slipped disc …so i’m very careful, and had open heart 2 yrs ago. Well I slipped on ice and went down on my elbow and fractured a rib. Had x-rays, went back a week later with bursitis on my elbow. It is killing me now. Can I sue the owner of the parking lot?

    Reply
    • Ian Morris

      UK law does afford someone who has slipped on ice and sustained injury the right to make a claim for compensation. However, as ice is a weather issue and known to be slippery, simply slipping on ice does not mean that a claim will definitely succeed. As you have slipped on public property on ice, you may be able to claim.

      Reply
  67. Valerie

    Hi, I was out in a local bar two weeks ago and slipped on a wet floor, straight down onto my knee. Didn’t report it but know the exact timeframe and place, if that would be any use for cameras etc.
    I attended A&E the next morning as my knee swelled over night and I couldn’t bend it, I’ve been off work for two weeks due to pain. I’ve had a follow up after 10 days with hospital and nothing is broke and they don’t think their is ligament damage but I need to attend physiotherapy.

    Reply
    • Ian Morris

      You should immediately contact the bar in question and make a report of your accident and the injury. If you state the date and time and explain that the floor was wet and there were no signs, that would be a good move.

      You do have a right to make a claim for compensation against the bar as it would appear that they have failed to minimise the risk of injury by allowing the floor to become excessively wet with no hazard warning signs. Start your claim via our website and we’ll call you to explain the process and answer any questions you may have.

      Reply
  68. Neil

    I slipped on a wet floor in the entrance to a local supermarket whilst on crutches due to a recent below knee amputation. The floor in the entrance was wet due to recent rainfall outside the supermarket and there was no warning sign of a wet floor or entrance mat. I dislocated my right shoulder and spent the night in A&E. My recovery time is approximately 12 weeks and has now delayed my amputation rehab.
    Would I have a valid claim as my crutches slipped on the wet floor and I impacted heavily on the shop floor and the first aid response was inadequate.

    Reply
    • Ian Morris

      You describe a slipping accident scenario that I feel would warrant a claim for compensation. The fact that you were on crutches is irrelevant and the real issue is that the Supermarket has failed to provide a slip warning (no signs) and failed to attempt to minimise the risk of slipping by not placing a mat in the entrance of the store.

      We would be very happy to help you claim compensation. Clearly in this incident, not only have you suffered a nasty shoulder injury but given that you now rely on crutches, the damage to your shoulder will be having a bigger impact on you than it would have in any event.

      Have a read of our article on shoulder injuries for more info and what amount of compensation you might expect.

      Reply
  69. Carmon Palmer

    my apartment complex did not place De-icer on our common paths that were to and from our cars, they started to after my injury was reported to them, I slipped on black ice, hitting my head, injuring my neck, my husband witnessed, I have medical expenses and time loss for work, do I have any recourse?

    Reply
  70. Tim

    I fell down a single step in a hotel room a year ago and landed on my knees. I have been suffering with lower back pain and meniscus tears to both knees since taking forever to heal.

    I didn’t get a copy of the accident report I completed at the time but I have found reviews for the hotel where it is stated that the steps in the rooms are dangerous. Are the hotel liable as there were no warnings of the step, just a strip of wood which was the same colour as the furniture in the room.

    Reply
    • Ian Morris

      Claiming compensation in the scenario you describe is possible, but as you may appreciate, not always easy.

      A step in and of itself is not a hazard and the fact that you had not seen the step does not necessarily mean that you have a valid claim. However, if we can show that the steps were hard to see and that a warning sign or clear marker should be in place, you may have a valid claim. Do you have any photographs of the step?

      Reply
  71. Cass

    I slipped on concrete internal staircase in the local multi storey car park. there was a lot of rain water on the stairs and a leak dripping through the ceiling. It rained a lot overnight. No yellow hazard signs out. I lost my footing and fell down on my bottom hard and slid down about 3 stairs before I could stop myself. My colleague was with me I was shaken. She took some pics of the stairs and there is CCTV in the stairwell. My coccyx area lower back is stiff and painful. I reported this in my employers accident book. And sent a ‘Contact Us’ message via the car parks website. I’m going to my GP tomorrow if poss. Should I write a letter to the car park company too? No idea if I will need to claim or not?

    Reply
    • Ian Morris

      It would certainly be a good idea to make sure that the car park company are aware, so duplicating your reporting of your slipping accident to them in writing as well as via the car park company website would be wise.

      With regards to the injuries you have sustained in this slipping accident, my initial view is that you could well have a valid claim for compensation. It would seem that the water issue is not a new one and that the leaking roof would surely have been known to the management of the car park. As such, for them to erect hazard warning signage on the stairs is the least you should expect.

      If you’d like to make a claim for slipping accident compensation, we would be very happy to assist you.

      Reply
  72. Emilia

    Hi,

    I was wondering if I would have a slip claim.
    I live in a housing association small block of flats in Warwick and we have a communal area of stairs up to our main front doors – 4 flats in one block. We pay grounds fees which include cleaners to clean the communal area including moping the stairs. I am 2 flights of stairs up on the 1st floor.

    I had advised my housing officer that the stairs had been cleaned and left covered in far too much product which made the floor and stairs ridiculously slippery and dangerous and thought it best to advise her before someone got help as at this point there would be no wet floor signs down and it would stay this slippery for a long period of time (sometimes over a day).

    This problem seemed to be corrected by a lack of cleaning g services for a couple of weeks until it began again. There was no more excessive use of product, however, on the 20st Feb at 11:03 I left my flat and Began down the stairs before slipping on the second to last step and straining my leg and hurting ankle. I turned to see the floors were saturated and there were no wet floor signs anywhere in sight to advise me to be more careful. I immediately took photos of the wet floor with no signs and my slip marks which are dated and stored on my phone. I called my housing officer and advised her of the situation and called my GP to examine my leg.

    Usually I would not require GP attention for something like a strain however I am currently high-risk 8 and a half months pregnant (which I have told housing both times I have called them about these matters) after suffering previous miscarriages and a stillborn.

    I was left advised my housing officer would contact me regarding the matter but was yet to hear anything back.

    Today however, I entered through the communal area to my front door and on my way up the stairs managed to slip quite badly and land on my knees. I have twisted something in my back and injured it making it very hard to even stand. Immediately I noticed there were no wet floor signs again and the floor was saturated. I have further photographic evidence of this which is time stamped. I then proceeded to contact my GP as my back is in agony and it has begun painful contractions which I require medical attention for. I am seeing my GP tomorrow morning for further examination and to be provided with strong pain medication.

    I usually would not try to make a claim for something like this and have never attempted to in the past but as I’ve said I am 8 and a half months pregnant and have a 4 year old living with me currently and find this situation to be incredibly dangerous for myself and children.

    Reply
    • Ian Morris

      The scenario you describe indicates that you have a valid claim for compensation to be made against the housing association and their contract cleaners.

      Reply
  73. Andrea

    My 82 year old mum tripped over equipment (left on the floor) after getting up from the dentists chair. The result was a broken wrist! She went straight to hospital where she was treated. She will be incapacitated for at least 6 weeks, not a good situation. She phoned the dentists the following day, they said they were not responsible. She seems to have just accepted this and wants to concentrate on healing. I, on the other hand am quite angered by the whole situation.
    Does she have a case in your opinion?
    Thank you for your time.

    Reply
    • Ian Morris

      Your Mother does have a potential claim for wrist injury compensation. Of course, the key will be proving that the fall was caused by the negligence of the Dentist and their staff. With this in mind, it would be a wise move to make a written report to the Dentists regarding the accident, describing what happened and what she tripped on. Without knowing the full details of the items she tripped over, it would seem fair to expect that no loose cables or items that could cause a tripping hazard would be left on the floor of the treatment room.

      Reply
      • Tina

        Hi went to Tesco for early morning shopping and I fell on the floor due to it being a slippery floor next to the freezer. I was helped by one of the staff members to get up.

        I went to customer service to report the incident and the first aider was called to check me and the manager took statement and we both did the incident report on the phone. I was in lot pain after I’ve left the store and ended up in A&E where I checked but nothing is broken yet but all my left side is painful and sometimes it has got tingling and numbness.
        What advice can you give me please?

        Reply
        • Ian Morris

          If the floor was wet because the freezer was leaking or slippery due to an unmarked hazard (no hazard sign) you have a valid claim and every right to take action on No Win No Fee basis and make a claim for compensation.

          We would be happy to help you make your claim via our specialist expert Solicitors. Please contact us to take this further.

          Reply
  74. Colin

    My daughter is a Deliveroo rider in Edinburgh. She was delivering food to someone’s front door last night in the dark. She believes it was a privately owned house. She fell down a hole near their front door. She thinks the hole was there because something had been excavated there – maybe building works of some kind. She felt that the hole was not properly cordoned off and that is why she missed it in the dark. Although she only scraped her knee, the consequences could have been worse. She advised the people she delivered the food to, but they were not too concerned.
    She is not off work because of this minor injury, so there are no loss of earnings to speak of. But she is disgruntled! What are her options?

    Reply
    • Ian Morris

      It would appear that your daughter was extremely fortunate to not suffer more serious injuries. At this stage, it would appear that she is not sufficiently injured to enable her to make a claim for compensation. However, it is important to note that in many cases the severity of injury is not known for some days – especially with soft tissue muscular injuries such as those sustained in a fall. With this in mind it would be prudent to ensure that two actions are taken to protect her interests going forward.

      Firstly, report the incident and accident location to the employer. Ask for evidence to confirm that she was instructed to attend that address.
      Secondly, it would be sensible to obtain photographic evidence of the hole – in daylight. I appreciate that this may not be so easy, but should she develop more serious symptoms, making a claim would become an option and having supporting evidence to back up any claim would be vital.

      Reply
  75. Nikki

    I was at a hotel party and my heel got caught in a ill fitted dance floor edging and i fell. Told the manager and he just laughed. I have a photo i of the poorly fitted gappy dance floor edge.

    Reply
    • Ian Morris

      Having viewed your photographs, it would appear that the dance floor was poorly constructed and the gap is clearly visible. As such, liability may well attach in a claim for compensation. To succeed with the claim, you need to make sure that the incident has been reported – I appreciate that you verbally informed the Manager who didn’t take the matter seriously. As such, you should put a report to them in writing (email), listing what happened and what injuries you have.

      We look forward to speaking with you further to help you make a claim for compensation.

      Reply
  76. Kathleen stanley

    I recently had a fall at my rental property due to a company leaving a blocked drain. They left after just one attempt to clear it and had run out of water. They left grease and slime in the rear yard. I am the owner and badly hurt my wrist, right knee and was badly shaken up. I also ruined all my clothes and boots. I have complained to the companies involved as I was concerned for my tenants safety. Can you help?
    Thanks

    Reply
    • Ian Morris

      You have a potential claim. To succeed, you’ll need to provide supporting evidence that the contractors left the mess (photographs, witness statements etc) as such evidence would be needed to support any claim for personal injury compensation and allow our specialist Solicitors to prove negligence against them.

      Reply
  77. susan

    I was walking outside to the store at work in heavy rain and icy conditions where I slipped stepping up onto concrete step which has an anti-slip bar in place but the area has build up of water with no proper drainage in bad weather conditions. I broke my right shoulder and still unable to work now 3 weeks.

    Reply
    • Ian Morris

      Has the incident and cause been reported in your employers accident book? If so, you could pursue a claim for compensation.

      Reply
  78. Jo

    I live in a rented house though Thornley groves. I reported a loose carpet in the hallway in October 2018. Ive repeatedly tried to get them to fix it.

    Last week I fell on to the radiator as my foot got caught. My arm was very badly bruised. Pictures taken.

    Reply
    • Ian Morris

      If a hazard to health – such as a loose carpet – is reported to a business or responsible party, they are on notice and have a duty of care to repair the problem or remove the hazard. If they then fail to act on this notice, they will be liable if someone then goes on to suffer injury as it is negligent to not act on a report of a possible hazard.

      Please email the photographs and your contact details to us via justice@direct2compensation.co.uk and we can then help you make a claim for compensation against the landlord.

      Reply
  79. Sylvia

    Hiya I was leaving a public house to get in my taxi in pub carpark, & I slipped on ice & broke my humerus, I did have a drink but I wasn’t intoxicated, do I have a claim?

    Reply
    • Ian Morris

      Have you reported the accident to the pub? Has a written record been made?

      Reply
  80. Kate

    My husband and I were away in the Poconos, and I slipped and fell into a sunk in huge tub and spilt my head open, passed out and I have concussion and start therapy for balance and neck issues! There’s a threshold going into tub with some tile and this is what I slipped on! I’ve been to several doctors and haven’t left my room! I also told the cleaning people that tile is very slippery whether it’s wet or dry.

    Reply
    • Ian Morris

      It would appear that your accident was avoidable and that a better quality tile surface (non-slip) ought to be fitted to the area. At the very least, you should expect hazard warning signs.

      If you were injured in the UK, you could certainly seek to make a claim for such an accident and the injuries sustained.

      Reply
  81. Joanna

    I got the DLR train back to my house and it was raining. The floor was wet and I slipped down the last set of steps breaking my hand which I have had to have surgery on and a week off work. I have also been advised that I cannot drive for at least the next 6 weeks so when I go back to work I will have to pay for transport, either the train or taxi. Am I able to claim compensation for this? The steps are awful and steep. There is a lift but this is often out of order and seems very unsafe.

    Reply
    • Ian Morris

      Were the steps that you slipped on undercover? If they were undercover, but wet and had no warning signs or non-slip surface, you may well have a valid claim for compensation. Claims for slipping accident compensation will succeed if it can be shown that a business or organisation has failed to mitigate against the risk of a foreseeable accident. Therefore, if the steps are undercover, but wet from people treading rain water on to them, it would be foreseeable that the steps could become slippery and therefore hazardous. As such, it would be expected that the people responsible for the management of the area should erect hazard warning signs to indicate that the area may be slippery and dangerous.

      If the steps were situated outside without any cover, claiming compensation for injuries sustained in a slipping accident would only succeed if it can be shown that the steps have no non-slip surface.

      Did you report your accident and the injury to the relevant people? What was their response? If you can elaborate further, I can advise you as to whether or not you can pursue a claim for slipping accident compensation. If you’d like some info on hand injury claims and possible compensation amounts we’ve an article here.

      Reply
  82. Kimy

    Our local shop is mopping the whole floor surface of shop (39 minutes before closing). They put up a yellow hazard warning sign to be careful if wet floor.) I stated surely they can be sued if someone slips but advised not as warning sign). Surely this is not true advise they can mop half the floor leaving a dry other half then in last few minutes). Not happy if risk as have herniated disc and already had surgery? If I was to slip?

    Reply
    • Ian Morris

      There is no prescribed ruling that would indicate that the local shop opting to mop the entire floor surface in one go is unsafe or overtly dangerous. However, by making the entire floor wet and potentially slippery, the store would have an obligation to ensure that all lawful visitors to the store are given adequate warning that the floor may be slippery. As such, as long as the store are working sensibly and erecting hazard warning signs in clear visible locations (clearly visible upon entering the store and on each wet floor area), they are likely to have met any requirements they would have a responsibility to meet and would not be liable if a customer were to then slip and fall.

      Reply
  83. trish

    I was a tenant at a small mall where someone claimed that they had tripped on our ‘A’ frame sign and broke their wrist.

    The ‘A’ frame sign was in the mall way outside of our shop where it was always kept as we were on the top floor. It was not required that the ‘A’ frame should be put away as this was basically a craft barn.

    We were closed at the time and didn’t have insurance but the building did. They are now trying to sue us for the incident- can you tell me how to proceed?

    Reply
    • Ian Morris

      We cannot tell you how to defend a claim. At Direct2Compensation we work for claimants injured in accidents that were avoidable.

      In the situation you describe, we would recommend that you seek legal advice from a specialist Solicitor.

      Reply
  84. beverley

    i was taking a spider out of my flat with the intention of putting him on the window sill of the communal stairs outside but as i did i slipped on the stairs…the stairs are old victorian style with a sweeping bend that is very narrow at one side and fans out…..they have recently been resurfaced due to a fire and safety health issue as we previously had a nice thick shagpile carpet which was lovely but has been replaced with flat grey carpet tiles with a rubber and metal nose on each stair….the carpet tiles are loose and come up in various parts of the staircase…there is only one stair rail, and no signs alerting of any dangers….as a result of my slip i sustained a severe brake of my ankle..both tibula and fibula bones were broken…and my foot was dislocated..i have had 4hr surgery as it was a very serious injury and have had pins and plates put in my leg…i am now in soft cast with strict no weight bearing for 6 weeks , then at least 6 months in a boot then on to physiotherapy…with no guarantee that i will not end up with a permanent limp and/or artheritis….i do feel that the housing association that i am housed with should take responisiblity for this….but my fear is ..will they evict me if i make a claim against them?

    Reply
    • Ian Morris

      You cannot be evicted for acting on your legal right to make a claim for compensation against the Housing Association. You mention that the newly laid carpet tiles are loose and may come up and shift when stood upon. If so, you may well have a valid claim for compensation.

      We would recommend that you use the ‘start a claim’ option on our website to take this further and begin the claims process and that you should make sure that your Housing Association are informed of your accident and that any report made to them should mention the lack of signage and the moving, loose carpet tiles.

      Reply
  85. Shaun

    Hi, a couple of days ago I was at work and slipped on a wet floor and fell heavily on my elbow, 2 of my work colleagues had seen the incident and had to give a statement which was reported in the accident book as well as mine. I suffer from RA and it effects all my joints and having a impact like that has left me suffering still and it’s still swollen, my joints do tend to swell up on rare occasions because of my condition but I feel the fall has really affected my elbow more so then usual. It’s a struggle still to do certain things even at home. I did leave work to go to a minor injuries clinic to seek medical attention, but it was very busy and I ended up just heading home and taking painkillers for it. I know I should of just waited but I had a few things at home I use for my RA incase of any swelling in my joints, I’m still going to work as I can’t afford to be off sick as my full sick pay has ran out a while ago when I was poorly and afterwards got diagnosed with my condition.

    My group leader had take a statement off me but was trying to be funny as at the time I was carrying 2 small buckets either side of me with small work tools in ( chest height) and he says did this block my view as I was walking past the wet patch, which it didn’t as I could clearly see were I was going, but didn’t see the wet patch and I just feel he was trying to stop me from actually trying to claim at all. The wet patch was caused by a leaking pipe up on the ceiling so it wasn’t a substantial amount of water but enough that I slipped on it and fell heavily, I just don’t know what to do and need advice if I have a potential claim but fear I would lose my job of I did, your help would be greatly appreciated thank you.

    Reply
  86. Rebecca

    Hi, I slipped off a kerb and into the road at the end of a night out. I had glass stuck in the bottom of my shoe which caused me to slip, I don’t know where the glass came from, whether it was from the club I just left or the street.
    I had been drinking quite a lot. I broke my elbow and knee in two places. I’ve had both of my knee breaks repaired surgically (bone graft, metal plate and screws on one side, screws and wires on the other). I have now been off work for six weeks, and I’m not sure when I’ll be able to return as I have a wheelchair and zimmer frame to get around, and I can’t get out of my house by myself. My husband has had to take four weeks off work unpaid as we have three young children that I am unable to look after. He is now going back to work but on significantly reduced hours so that he can still look after me and the children.
    I’m having weekly physio but I may not be able to walk unaided for another six months. I have been told that I will lose some movement in my arm and that I will most probably develop arthritis in my knee as a result of the injury.
    Would I be able to claim? I realise I would have to accept some liability due to my alcohol consumption.

    Reply
    • Ian Morris

      Whilst you have clearly suffered very serious and painful injuries, it is very hard to see how you would succeed with a claim for compensation. Firstly, you would have to prove that the cause of your accident was negligence and then identify the negligent party. Whilst you had glass in your shoe, you realistically have no way of proving where it came from. Any defendant is likely to succeed with a defence and as such, I don’t see how you can make a claim here.

      Reply
      • Rebecca

        Thank you so much for your reply. I didn’t think it would be possible to claim. I’m 99% sure the glass was from the club but I was drunk so I can’t be sure.
        I’ll concentrate on healing!
        X

        Reply
  87. Tracey

    My daughter slipped on a wet floor on her school bus and hurt her back. She had to have the next day off school and went to gp. The bus company said they asked 40 of the children if the floor was wet and they didn’t think so. I told them I had a witness and gave them the name. I told them their own driver slipped just after my daughter. I then asked couldn’t they ask their own driver and check their cameras- they have not replied as yet. My daughter suffers with pain in her back, particularly when lying down at night. She has had to miss trampolining and swimming and although it is just extremely sore in the day she struggles to sleep due to the pain at night- even with paracetamol and ibuprofen prescribed by the doctor. She is not allowed to do sports for at least 2 weeks. I am upset that there had been no apology and no response with regards to cctv. Do I have a case?

    Reply
    • Ian Morris

      The details you describe regarding your daughters slipping accident certainly warrant detailed consideration. We would be happy to speak with you and obtain some further details regarding the incident and feedback you have received from the school bus operator, so that we can present a claim to our solicitors and get some feedback for you.

      Reply
  88. Bill

    Was leaving my mates flats and as I was coming down the stairs I have slipped and think sprained or bruised my wrist and have shooting pains in my foot, from the looks of things it looks like the care taker has just finished mopping and there was no sign out out to warn anyone. I also got my friend to record it after on my phone to show that here was no sign. Do I have a claim?

    Reply
    • Ian Morris

      Yes, it would appear that you do have a valid claim for slipping accident compensation for the injuries you sustained. The failure to erect a hazard sign is something that could well force the management company who have responsibility for the cleaning of the stairwell to admit liability.

      Reply
  89. Cath

    I slipped in a golf club toilet after a few to many gins, I broke my ankle and went to hospital next day I had an operation and got a metal pin fitted do I have a claim?

    Reply
    • Ian Morris

      Whether or not you have a valid claim for compensation will depend on what caused you to slip and whether that can be attributed to the negligence of the golf club.

      You mention having had a few too many gins. Whilst being drunk would not necessarily prevent you from being able to attach liability to the defendant in a claim, if it is shown that you were intoxicated, you are likely to have to accept contributory negligence.

      Therefore, in your case if you simply fell because you were drunk, you have no claim. However, if you slipped because of a leaking toilet or a wet floor (or because of some other kind of hazard), you are likely to have a valid claim.

      It would be sensible for our staff to talk with you regarding your accident in order that we can help you to identify whether or not you can make a claim for compensation.

      Reply
  90. JO

    The bath mat slipped away under my foot as i stepped out of the bath. I fell back heavily on my hand and fractured it in 3 places. I’m self-employed and in a cast so unable to work/drive for at least 6 weeks. Would i have a claim – ie item unsuitable for use?

    Reply
    • Ian Morris

      Where did your accident happen? If you were injured at home, it is likely to be very hard to prove negligence against the defendant as they are likely to counter claim that the mat had not been placed correctly and state that you have no evidence to support a claim against them.

      Reply
  91. Toni

    Outside my workplace there is a company a couple of doors down having works done and there was a long yellow hose trailing past my workplace. Most of the hose was in the groove in the road and there was 1 small cone (about half the size of a regular traffic cone) placed on the groove above the hose. I left work on my bicycle and rode past the hose which went all the way down the road. I went to ride across the hose but the part I rode across had come out of the groove and was loose on the rode. I didn’t realise until I went to ride over it that it was going to move and it threw me off my bike.

    My manager came out and took photos of the area and my injuries. There is also cctv footage. Xrays done at the hospital confirmed both a dislocated elbow and multiple fractures for which I have had surgery to repair the ligaments and for a replacement radial head. I will be in a cast for 6 weeks, may never get full movement back, will have to have the joint replaced every 10 years and have two 3 inch long scars down my arm. The surgeon has said my elbow will always feel different to the other one, I am likely to get arthritis in that arm and I am no longer going to be able to do heavy lifting. 5lbs will be the maximum I can lift.

    This injury will affect me for the rest of my life and I will never feel confident to ever ride a bicycle again. It was how I get to work though as buses are expensive and unreliable. My manager doesn’t think I would be entitled to compensation as there was a small cone nearby that I rode past. There were no signs though. He thinks it’s my fault for riding over it and should have walked my bike to the end of the road. The pipe was only the size of a regular hose pipe though so u wouldn’t expect a small bump like that would have thrown me off. There are bigger bumps in the cycle path on the way home so didn’t think riding over that would have been a problem. I feel the reason it moved though as I rode over it was because it wasn’t in the groove like the rest of the pipe was though. But have they covered themselves with the small cone.

    Reply
    • Ian Morris

      We are of the view that you do have a valid claim and look forward to pursing this matter for you. In the meantime our article on broken bone claims might give you some useful info.

      Reply
  92. Nikki

    I was at a restaurant on Saturday evening, they have a dance floor so after we ate we had a little dance as we did I broke my foot?
    Do I have a claim?

    Reply
    • Ian Morris

      Whether or not you have a valid claim for personal injury compensation after breaking your foot, will depend on what caused you to suffer such an injury? In UK law, to succeed with a claim for personal injury compensation, an injured person must be able to demonstrate that their injury was caused by negligence and that the business or person with responsibility for the accident site failed to carry out their statutory duties in minimising the risk of injury.

      Given your description of the incident in which you sustained a broken foot, I am assuming that you have slipped on something on the dance floor and been injured as a result. If that is the way in which you were injured you may well have a valid claim. For example, if a drink had been spilled on the dance floor and the venue management were failing to prevent people from taking drinks on to the dance floor, check the dance floor for slipping hazards and perhaps had not erected any hazard warning signs, you could well succeed with a claim. As with all accidents, you should make sure that the details of your accident and injury are on record with the business or person responsible for the accident site.

      Reply
  93. Erica

    Does drinking alcohol for example at a wedding affect any claim for compensation? The fall was at the end of the evening the establishment was badly lit and had uneven steps which i was unaware of. I required an ambulance and hospital stay after suffering a fracture and dislocation of my left arm. I am still under the doctor and hospital and may require an operation. Because it was a wedding obviously I had drunk champagne and some wine – will this make it more difficult to claim? I was not drunk.

    Reply
    • Ian Morris

      It is not illegal to consume alcohol and as such, having consumed alcohol does not prevent someone who is then injured in an accident from making a claim for compensation. However, if it is shown that the amount of alcohol consumed has contributed to the accident, a claimant will be forced to accept an element of ‘contributory negligence’.

      In your case, whether or not you can succeed with a claim for compensation will depend on whether or not it can be shown that the premises that you attended for the wedding had been negligent.

      Reply
  94. Tina

    I lived-in with my boyfriend at his workplace (with owners full permission) and fell downstairs because the carpet underlay was worn out and fell off of the stairs. I was hurt a little but my phone was badly damaged because I fell on it. The carpet had been flagged-up to the owners years before but they didn’t replace it (until I fell).
    I want to claim from his employers because they knew that the stairs were not safe and we had no other stairs to use.
    I want to claim for my watch (new strap and diamante ‘jewels’) and phone (apple iphone – glass broken and does not work) Total cost is likely to be close to £1000.

    What law do I use and how do I do this please?

    Reply
    • Ian Morris

      You are likely to have to use the small claims court to recover the costs you believe that you have incurred because of this incident.

      Reply
  95. Liz

    I fell on my face outside my office and broke my right wrist. The area was poorly lit and I walked into a low decorative wall that I wasn’t aware off although it’s always been there. I had my phone in my hand ready to make a text. Will I be the negligent party as a result?

    Reply
    • Ian Morris

      The scenario you describe is one that we hear of regularly – someone tripping and falling over something they couldn’t see due to poor lighting. Unfortunately, poor lighting is unlikely to enable you to succeed with a claim for tripping over something that is not disrepaired or a ‘hazard’. A low lying decorative wall is unlikely to be seen as a hazard and unless it was disrepaired, you probably can’t make a claim for compensation.

      Poor lighting is not something that is likely to equal liability in a claim for personal injury compensation. However, broken or faulty lighting is. For example, if a light is in situ and working, but the given light is not particularly bright, it is unlikely that someone who then trips could make a claim (unless they’ve tripped on a hazard or disrepaired surface). On the other hand though, if there is lighting but it is not working or a bulb needs replacing and this has not been actioned, someone who trips and falls may well succeed with a claim.

      Reply
  96. Emma

    I slipped in a very busy local bar on ice from somebody’s jug of cocktail, there wasn’t any wet floor signs as it was a busy pub. I’ve been in and out of hospital for two weeks had two operations currently in a cast and might have to have a third operation in three months time when one side of my ankle has healed. I’ve snapped my ankle and fractured it in three places resulting in an external fixation then internal fixation plates and pins. Just wondering if the pub would accept liability? The security and management helped me downstairs secured my ankle with an ice pack and put me into a taxi to hospital.

    Reply
    • Ian Morris

      There is no way of knowing whether or not the pub or brewery would accept liability without going through the claims process and having a specialist solicitor pursue a claim for you.

      We currently have clients injured in the exact same manner as you, with the same severity of ankle injury. A large number of such claims are succeeding with liability being admitted. The pub in question certainly has questions to answer with regards to a lack of hazard warning signs, cleaning regimes and what steps they take to minimise the risk of such injuries.

      Our article on ankle injury compensation might be of interest, and we’d happily discuss things further with you if you give us a call.

      Reply
  97. Jemma

    Hi, I have recently fallen at work up some steps with a bucket of instant boiling water which resulted in me suffering 1st degree burns on my left and right hands and left wrist. I’ve been to hospital 3 times to have it dressed and had to have a course of antibiotics and a tetanus injection. I returned to work 4 days later for my night shift as I could not afford time off work, but after doing a shift my hand became worse and more sore and so I have decided to stay off work. Obviously this is going to have an effect on me financially and I’ve been told I can not claim due to my own fault of carrying a shallow bucket with hot water up some steps rather than using a mob bucket which is deeper, I’m not sure what to believe and I could do with some advice.

    Reply
    • Ian Morris

      Did your employer provide you with training and guidance with regards to the handling of hot water? Were you instructed or required by a supervisor to move the hot water?

      You could have a claim here and although there maybe some contributory negligence with regards to the handling of the water in the shallow bucket, you could still succeed. What was it that caused you to fall on the steps?

      If you can respond with further details, I will be better placed to advise you further. In the meantime, feel free to have a read about claiming for burn injuries suffered at work.

      Reply
      • Jemma

        There is a metal beeding that overhangs across each step, whilst it doesn’t have any bits that are loose it does go over the egde of each step and I think as I’ve been walking up then I’ve got the end of my shoe caught on it and tripped. I was not instructed to use a shallow bucket and the rest of the time I normally use a full mop bucket rather than a shallow one. It was just that the shallow bucket was there at the time, I do take full responsibility for been daft by using a shallow bucket but in my defence to the work place if I had used a mop bucket I would have filled it with more water and possibly spilt even more on myself. I have not had any training regarding my cleaning duties other than for infection control such as was colour mop heads and buckets to use for each area, the injury I have sustained could possibly scar and is quite severe, I can provide pictures of my injuries and the steps I fell up.

        Thank you for your help.

        Reply
  98. Deb

    I slipped on a curb, it’s a new road and there is tarmac not properly down – smashed my face and hand and hurt my leg, can I claim as I will be off work?

    Reply
    • Ian Morris

      Do you have any photographs of the accident site? If you could email some to us we can review them and then call you to discuss your situation and possible claim in greater detail.

      Reply
  99. Jeannie

    I was walking outside my apartment building to do laundry. I stepped up from the street onto the curb and slipped. Sort of did the splits and landed on my face. The curb had fresh wet paint on it. No wet paint sign anywhere. An apartment worker saw me and called the manager. She drove over in a golf cart and drove me back to the office to fill out an incident report. I already had problems with my hip and now I’m hurting so bad. I can’t see the doctor until tomorrow as I have no car. But since no bleeding or bones breaking, do I have a claim?

    Reply
    • Ian Morris

      Do you know who painted the curb? Have you reported this accident to the relevant organisation?

      Reply
      • Jeannie

        Someone the apartment complex hired. A worker driving by in a golf cart saw me fall and called the office Manager. She came to me and drove me back to the office to fill out an incident report. While I was in the office the worker made wet paint signs and put them on the sidewalk.

        Reply
  100. Michael

    I slipped off the step on a gritter lorry due to snow nearly a year ago, I hurt my back and hip I’ve had x-rays to rule out a broken back, had physio and been to hospital, now I am waiting to get an MRI scan next week as I still have no feeling on the left side of my foot and sore hip, do you think I can claim?

    Reply
    • Ian Morris

      As you were injured in an accident at work, to be able to make a claim for compensation, you will need to be able to demonstrate that your employer has been negligent towards the management of your safety and in their obligations towards health and safety. Clearly, the work you were doing meant that you would be working in cold, icy and snowy conditions. As such, it was foreseeable that you would be at risk of slipping, especially when accessing your vehicle. This means the employer is duty bound to attempt to minimise the risks of slipping. As such, your employer should have provided or required appropriate footwear to be worn, ensured that the steps to the vehicle were safe and fit for purpose (grip surface?) and that you were adequately trained to access the vehicle as safely as possible in such conditions.

      It would be sensible for our expert staff to talk with you about your accident at work as there may well be a claim you could pursue.

      Reply
  101. Derrick Bass

    If I fell on a wet floor while working without slip resistance shoes, am I’m eligible for a claim? The workplace was closing and had the lights out and if there was a wet floor sign I wasn’t able to see it, but pretty sure there wasn’t a sign in place. I suffered headaches and now my back is tightening up by the day which is making my work a lot harder as I suffer discomfort. I am still working for the fact I can not afford medical treatment or the time off, but worry that I will be unable to with stand further work without pain!

    Reply
    • Ian Morris

      Erecting a hazard warning sign is an important factor in helping to avoid accidents from slippery floors or other hazards. However, one must be able to clearly see the hazard warning sign for it to be of any use. In your case, the lights being off, it would be impossible to see that there was a wet floor present along with any hazard warning sign.

      My initial view is that you do have a valid claim to pursue and we would like to take this further for you.

      Reply
  102. sarah

    i rent an annexe which is newly constructed. building control specified non slip decking. i slipped and am currently in hospital with a very badly broken ankle. do i have a claim against anyone?

    Reply
    • Ian Morris

      There is a possible claim for compensation against either the builder or most likely, the owner who instructed the builder of the annexe here. The scenario you describe is unusual, but if it can be shown that they have failed to build/construct the decking correctly and in accordance with building regulations requirements, then a claim could possibly succeed.

      We would be happy to take some further information and present your enquiry to our specialist slipping accident solicitors in order that they can consider the merits of your claim in more detail. My initial view is that they would wish to proceed.

      In the meantime, I would advise that you get someone to take some photographs of the decking as it is and then formally complain to the building owner regarding your accident – making mention of the failure to adhere to regulation instructions and also make a report of the matter to your local Building Regulations officer at the relevant planning authority.

      Reply
  103. Stephen

    My partner had an accident at work a year ago when someone left a bread basket on the floor near a door and she fell and hurt her knee.

    She did not put it in the accident book but has had a knee operation on it she had five weeks off work with no pay. She went back to work and the second day she was carrying a box in the work kitchen when she fell over a bread basket left in the middle of the kitchen floor, hurting both knees. She is now waiting to see the consultant who did the operation before as she is in pain . This time it has gone in accident book.

    She is now doing different work at work for which she has reduced weekly hours as this is light duties.

    Reply
    • Ian Morris

      The scenario you report is a reminder to anyone reading as to just how important it is to ensure that the details of any accident are reported and recorded within an accident report or similar system.

      However, I think your wife should pursue a claim for compensation against the employers insurance for both incidents and we would be happy to help with this. Whilst the 1st accident maybe easier for the employer to defend – as there is no accident book entry, the 2nd one is likely to be easier to pursue.

      Our article on knee injury claims might be helpful to you.

      Reply
  104. Mohamed

    My daughter slipped at a play arena called jump inc due to a small amount of water on the floor in the sitting area. Because it was only a small amount of water is she still able to claim? She is only 3 years old and has sprained her ankle quite badly.

    Reply
    • Ian Morris

      It doesn’t matter if it is a small amount of water or not, if water is allowed to remain on a hard floor surface for a while, it presents a slipping hazard and will cause the risk of injury.

      In your daughter’s case, we can pursue a claim for slipping accident compensation. If you haven’t already done so, we would strongly recommend that you make sure that an accident report/accident book has been filled in with the play centre. As your daughter is a minor, she cannot instruct a solicitor and would need a parent or legal guardian to act on her behalf in any claim. This is called a litigation friend.

      Reply
  105. Jamie

    Just outside after I had finished work, I left the premises and walking across car park, I got 5 feet across and slipped on ice as it had snowed a week before, I broke me tibia, fib and ankle and was out of work for 9 months I still need another operation after a year and it causes issues still now with walking and working and general activities. No accident report was filled either and I was rushed back to work. I got diagnosed with depression after crippling debt for being out of work for so long too.

    Reply
    • Ian Morris

      Whether or not you can claim compensation after slipping on ice and snow will depend on the nature of the accident site, where it is located and what if any action the employers (in this case) could or should have done to minimise the risk of such an injury.

      In your case, the lack of an accident book record could make claiming problematic but it doesn’t make it impossible.

      Reply
  106. Amy

    Hi there, my friend had her washing machine removed today by AO. They had removed it from the 2nd floor flat leaving puddles of water down the stairs, not attempting to clean any up. TI walked through it to visit a friend upstairs and slipped and fell onto my knee causing it more pain. I am already going to the hospital, is there anything I can do?

    Reply
    • Ian Morris

      Potentially, there is a claim for slipping accident compensation to be made. It would be sensible to make sure that you report your accident, exact location and time of accident to the delivery company and make sure your additional symptoms and any new injuries are reported to your GP or at the Hospital.

      We would be very happy to look further in to your potential claim.

      Reply
  107. Kerry

    I have recently fell down some stairs at work and have broke my arm. Im not sure if it was my fault or their fault. Can I still claim?

    Reply
    • Ian Morris

      You can only make a claim if you can identify the cause of your accident being due to someone else negligence or error. You state that you are not sure if it was your fault or their fault. With this in mind, you would struggle to succeed with a claim as it is clear that an insurer will deny liability as you have not identified their client (your employer) as being responsible in any way.

      You should consider the accident again and see if you can identify any defect with the stairs or hazard that caused you to fall and injure your arm. Were the stairs wet? Was there a tripping hazard (something sticking up for example) or any item partially blocking the stairs?

      Reply
  108. Julie

    Hi I broke my hip and wrist when I slipped in a nightclub on new year’s eve 2016 could I make a claim ?

    Reply
    • Ian Morris

      You can pursue a claim if you believe that the cause of your slip rests with the negligence of the nightclub. For example, if you slipped on a wet floor surface you may have a right to make a claim. You are within the 3 year claim limitation period, so it is certainly worthwhile making further contact with us so that we can discuss this matter in more detail.

      Reply
  109. Emma

    I slipped down some stairs on a wet floor in a restaurant. There was no wet floor sign or any staff that were concerned enough to check on myself or note the fall down. I have sent an email to the company to inform them on the fall and have witnesses. Is there other steps I should take?

    Reply
    • Ian Morris

      You have done the right thing in emailing the restaurant. You should also ensure that your injuries are noted by a medical professional (your GP or Hospital).

      We would be very happy to assist you further and think it would help for us to speak with you about this incident. Our initial view is that you have a valid claim for compensation and invite you to call us on 01225430285 or use the start a claim page on our website to get the ball rolling.

      Reply
  110. Lyndsey

    Hi, 9 days ago I fell down some varnished wooden stairs in a restaurant. There was no handrail just a bannister. CCTV has been captured and injury recorded in an accident book.

    I was the 3rd person that evening to fall, I went to A&E and had x-rays. When I fell, I landed on the edge of bottom step inuring both shins. In my left leg I have bruising and sensory loss with soft tissue damage and in my right is soft tissue damage.

    Reply
    • Ian Morris

      The CCTV and accident book record will provide excellent evidence to support your claim.

      Our view is that you have a strong claim for compensation here.

      Reply
  111. Claire

    Hi I was walking home from school yesterday with my friend carrying my daughter and on the footpath there’s a crack and gap. I went over on my ankle and had to twist myself to try and save my daughter. I have been to hospital and have tissue damage in my neck and knee and swelling on my elbow, can you give me some advice?

    Reply
    • Ian Morris

      Please forward some supporting photographs of the cause of your injuries (the crack/gap in the footpath) to us and we can then advise you as to whether or not you can pursue a claim for compensation against the relevant landowner for the injuries that you have sustained.

      Reply
  112. Laura

    I was taking my daughter into McDonald’s as she needed to go to the toilet, as soon as we walk in we both slipped on the very wet floor, I have sustained injuries to my back which I went to a + e for and my daughter immediately came up in a big bruise on her face which she received first aid from staff. There was a sign up but it was far away from the wet floor and we had no chance to see this as the door was closed and my first step inside the door was when we fell. When we came out I saw that on the men’s toilet door they had a sign up saying warning cleaning wet floors however this was not on the women’s toilets so there was no way for us to see this until it was too late and we had already fallen. The manager apologised and said that there is normally a sign on the door and this shouldn’t have happened.

    Reply
    • Ian Morris

      Whilst there was a hazard sign, you are right to identify that it was not situated correctly and was therefore irrelevant in this matter. You should certainly make a claim for compensation with us as we believe you would have a good prospect of succeeding.

      Reply
  113. caz

    I slipped on one of those new pavement tiles in woolwich because it was raining and was wet. I walked in the same spot loads of times wearing the same plimsoles, but its never been wet. I got up ok but a day later my arm and shoulder hurt, my friend was only person to witness it happen. I have an appointment with a rheumatologist next week – if I’ve done something bad can I make a claim?

    Reply
    • Ian Morris

      To be able to advise as to whether or not you have a valid claim, we would need to see photographs of the pavement tiles in question.

      Reply
  114. james

    My wife whilst sweeping down interior stone steps became unbalanced due to an uneven surface(part of the stone step was missing)she side stepped down three steps but due to the gloss paint and dust on the step she overbalanced and fell down the remainder of the steps.Her injuries were, a broken left ankle and a shattered heel bone. The heel bone had to be re-constructed using titanium screws. Being an ex safety professional I recognise that this is a failure on behalf of her employers to maintain a safe work place and to have in place safe work practices.

    Reply
    • Ian Morris

      The fact that a part of the step construction was missing and therefore creating a hazard to health, is likely to indicate that negligence will attach to the accident scenario you describe against whoever is responsible for the maintenance of the area where she fell. As this was an accident at work, the first point of call is to pursue a claim against the employer on the grounds of employer negligence. The injuries to your wife and their cause would certainly warrant pursuit of a claim for personal injury compensation in this matter and we invite her to make further contact with us should she wish to take this matter further.

      Reply
  115. Charlotte

    I work in a kitchen and slipped because a fairly new staff member hadn’t cleaned up beans properly leaving the juice on the floor. I hit my head on a bin and sustained soft tissue and muscle injury’s down my right side of my back and shoulder and injury to my neck and hip as I hit the floor. I am waiting physio. I currently can’t work as I can’t barely stand let alone anything else. And I am in constant agony. Is my employer at fault here?

    Reply
    • Ian Morris

      Given the accident scenario you describe, our initial view is positive with regards to your right to pursue a claim. Of course, there can be no guarantee of success with a claim, but given your description of the incident in which you were injured at work and the injuries you have sustained, we feel that you should have a good chance.

      Reply
  116. Jane Dickinson

    I was walking through Wigan North western train station and I slipped on some food on the floor.
    I landed on my knees and my right hand. I got up and an employee of the train station just came over and cleaned the food away, no apology or to see how I was.
    I have hurt my knees, my wrist and my back is hurting and my right side.
    I spoke to another member of staff who put everything in their accident book online and told me they would retrieve the cctv. Virgin will confirm everything in writing to me.

    Reply
    • Ian Morris

      You can certainly pursue a claim for compensation for the injuries sustained here. Whether or not your claim would succeed will depend on whether or not the defendant can demonstrate that they have an adequate cleaning regime in place. Given that you slipped on spilled food would provide a good starting point to argue that their cleaning regime is not adequate.

      Reply
  117. Sue

    I was walking up some wooden stairs in a Cafe Rouge and as I turned to go up the third flight I slipped and hit my face on the bottom step of the next flight. I went down very heavily and cracked my tooth and one of my teeth went through my gum under my lip which led to it bleeding for a few hours and there is still a cut where it went through. I was very distressed and concerned about my cracked tooth as it was quite severe and very noticeable. I immediately rang my dentist which is over an hour away and they got me an appointment for as soon as I could get back (2.30pm) I didn’t stop to get the accident put in the accident book because I just needed to get to the dentist, I was very shaken and upset. The man behind the bar asked, as I was walking out, if I wanted ice but I just wanted to get out of there as I looked a mess. I have complained to them but all I got was an apology and a predictable “our floors weren’t wet” I had to have an x ray and they had to fix my tooth. I now have a lump in my gum and have to go back in a few weeks for more x rays to see if the tooth has moved, it is my top front tooth that broke so is obviously very important to me. Do I have any rights to any compensation as I fear I will have ongoing treatment on this tooth? My dentist did say the bottom tooth has been damaged too but it is not so noticeable.

    Reply
    • Ian Morris

      If you slipped because the stair surface was wet, had spilled food on it or some other ‘loose’ surface issue, you would have grounds to claim compensation in this case.

      The occupier of the premises you were visiting have an obligation to minimise the risk of injury and make the premises as safe as possible. Therefore, if the surface was wet, the minimum you should expect is a hazard warning sign to be in situ. In this case, it would appear that they have failed in this and as such, that opens up your right to make a claim.

      For an idea of the amount of compensation you might expect, our facial injury claims article covers teeth.

      Reply
  118. Rebecca

    Hi I was walking in my high street yesterday when I slipped and fell backwards on cooking oil that had thickened it had been poured down a drain and was overflowing and was all over the edge of the road, I have been to the hospital and have got tissue dammage In my back how do I take this further?

    Reply
    • Ian Morris

      To take this further you need to be able to identify which business or person had poured the oil down the drain. You need to report your accident to the business in question and I would recommend that you contact the local authority to report the incident as well, as the business that did pour the oil down the drain is in breach of the correct manner for handling such items.

      Reply
  119. Anne

    I had an accident at the end of January. It was about 9 o’clock and I was walking in the dark on a caravan park. I was walking to my caravan. I decided to walk across the grass where there was an empty plot, not knowing that there was a step there. I tripped up the step and fell, landing on my right knee with force and this has ended up with me being in pain since. The Doctors have said they think it’s a Bursa.

    Is it my fault for taking a short cut? Thanks

    Reply
    • Ian Morris

      It is hard to see how you could succeed with a claim on the basis of the scenario you describe. Given that you opted against following the prescribed footpath and opted to take a short cut it is likely that a defendant insurer would deny any liability.

      Reply
      • Anne

        Thank you for the reply, that’s what I did think.

        Reply
  120. Candice

    I am staying at a hotel. I was walking down the stairs and I hardly could see the last set of stairs due to there being no lights on at the time and it was dark. I slipped on the last set of stairs near the bottom and fell right on my left ankle. I am propping my foot up at the moment and possibly going to the hospital tomorrow if it isn’t any better. All the other lights were on and those weren’t at the time. Do I have a claim against them?

    Reply
    • Ian Morris

      Unfortunately, we will not be able to assist you given that Direct2Compensation is a British Company working within the legal system of the United Kingdom. You will need to seek the advice of a personal injury specialist able to work within your state.

      Reply
  121. Sylvia

    Yesterday I slipped and almost fell walking out of a Chinese buffet restaurant. I told the person at front desk and all they did was put a marker. Today my left side of my back is sore. What should I do?

    Reply
    • Ian Morris

      To protect your rights going forwards, we would recommend that you do two things.

      Firstly, you should either return in person to the Chinese Restaurant or email them to make a formal report of your accident. In any report, you should indicate where the incident happened, the date and time and outline what happened and list any injuries you are suffering with.

      Secondly, you should make an appointment with your GP or attend a walk-in clinic in order to have your injuries listed and an appropriate course of treatment started.

      The cause of your injuries was due to slipping on a wet floor or a substance upon the floor of the restaurant. Given the lack of hazard warning sign, it does give you the right to make a claim for slipping accident compensation.

      Reply
  122. Justin bedwell

    I just recently went on holiday to Devon cliffs. I went rock pooling but when I tried to get off the rock I slipped and landed on my back but sustained a very heavy fracture to my finger. Stupid question but would this be classed as an act of god or if there’s no valid warning signs would I have a case for a claim?

    Reply
    • Ian Morris

      The rocks around the cost and in rock pools would be expected to be slippery at times and as such, rock pooling is an inherently dangerous activity. I cannot see how you could pursue a claim for compensation here as there is no liability to attach to any party.

      Reply
  123. Ryan

    Hi, I was travelling home from a European airport on Wednesday morning and as we left the gate to head towards the bus to transfer to the plane, my girlfriend slipped on the wet stairs. There were no hazard/wet floor signs. The stairs were outside the building however it hadn’t been raining so the only explanation is they had been cleaned that morning. As she fell, she slipped down 4/5 steps on her back causing herself to be winded. She grazed her hand and has a lot of bruising. The airport staff came quickly and offered help onto the bus. The incident was reported to the airline staff who took details and reported it in the accident book onboard. Since returning home on Wednesday, my girlfriend has been suffering from back pain and has made an appointment with her GP to have it looked at on Monday. Do you think she has a valid claim?

    Reply
    • Ian Morris

      If the accident happened outside of the UK, there is nothing that we as a UK company working within the legal system of the United Kingdom would be able to do to assist you. You would need to seek the services of a legal professional working in whichever country your girlfriend was injured.

      If the accident happened in the UK, we would be happy to take this further.

      Reply
  124. Maxine Dyer

    I had a slip on holiday, due to a fridge leaking water, the water was on a marble floor and very hard to see, it was the same for another three days after I reported the accident, there was a sign but a good four foot or more away, it was not seen until after I fell, I’ve damaged my rotate cuff and got tissue damage. Can I go forward with a claim?

    Reply
    • Ian Morris

      Much will depend on where your accident happened and whether it was within the UK? If you were overseas, you may be able to pursue a claim if you had booked the accommodation through a registered UK tour operator.

      The cause of your fall and injury would certainly merit a claim.

      Reply
  125. David Everton

    My father was having a weekend break at a UK hotel recently and slipped on some egg on the floor while at the breakfast buffet. He did not get any names of witnesses but it was reported to the duty manager and put in the accident book. On returning home, he visited A&E as his back was still in pain and it emerged he had fractured his spine. I’m concerned how this will affect him in future as he in now 64. Would he be successful in claiming?

    Reply
    • Ian Morris

      We would be very happy to assist your Father with a claim against the Hotel for his. Your Father took the correct action in reporting the accident to the Duty Manager and the Hotel acted properly in recording the details in an accident book.

      Whether or not your Father would succeed with a claim would depend on what kind of defence the Hotel could mount. Therefore, it is not possible to guarantee that he would succeed with claim for compensation although my initial view is that he has a reasonable chance of succeeding. Due to their nature, spinal injuries can attract fairly substantial compensation amounts.

      Reply
  126. Renee Shadley

    I tripped over an unsafe hazard on a cafe restaurant walkway, no signs or warnings. I had a very bad and hard trip, almost fell but my husband caught my arm to keep me from falling. I got injured, tried to contact owners twice no return calls, went to urgent care, now I don’t know what to do.

    Reply
    • Ian Morris

      You should write to the cafe in question to outline what happened to you and where you had your accident along with the lack of signage or warnings. This will put them on record as being made aware of an accident.

      Regarding your rights now, you could seek to make a claim for compensation against them for failing to provide a safe and secure environment for the customers. With this in mind, did you take any photographs of the accident site showing the unsafe hazard? If so, we would like to see them so that we can advise further as to whether or not you would have a valid claim against the cafe.

      Reply
  127. Alexander Jonathan

    I rented a two bedroom house for 6 months now and my Wife has fallen on the stairs as a result of its steepness and the carpet is slippery. This was just after having our baby through a CS. A visitor’s son fell three times now and one of his falls was in the presence of a health worker who came to visit my wife. My mother in law fell once and I have fallen twice and the second time I broke my toe. Please Advise

    Reply
    • Ian Morris

      Have you complained to your landlord about the issue? If you have put them on notice of a possible fault (hazardous carpet and stairs) and they have taken no action, it would lend strength to any claim.

      Reply
  128. Brenda Kerr

    Hi, in Sept 2016 I stepped off a pavement which unbeknown to me was quite steep resulting in me damaging my foot. I took a picture to explain to my doctor what I had done and was sent for x rays which were classed as urgent when taken. I then was given an appointment to see an orthopaedic consultant who said I had “an unusual fracture of the navicular” and would cause arthritis in my foot and further down the line I would need cortisone injections. I went to see the consultant again in April this year, had more x rays and I have just had my 1st lot of injections. He said that it would result in my needing an operation further down the line.
    The road I stepped onto has since been re surfaced and is no longer as steep, I have taken another photo of the road now it has been resurfaced. Do i have a claim against the council as there was no notice saying it was steep and if it was not “faulty” why have they re surfaced that part of the road?

    Reply
    • Ian Morris

      The fact that the road has since been re-surfaced may be irrelevant as it is unlikely to have been resurfaced to simply make the height change between the pavement (kerb) and highway lower.

      It is hard to say whether or not you have a valid claim to be made against the highways department of your local authority as there is no prescribed height for kerbs. However, this is definitely something that we would be happy to investigate further for you.

      Reply
  129. Michael

    Hello Ian,
    I work in a corporate restaurant chain. While in the kitchen I slipped and fell because they had fryer oil all over the floor. They gave no warning about this and actually at the time asked me to bring something over to where the oil was, and I slipped and fell on my back very hard. I had my non-slip shoes on as confirmed by my manager on duty. An accident report was filed. I have yet to go to seek medical attention because I thought at the time I just knocked my wind out, but a week later my back has issues. It is still difficult for me to take a deep breath or sneeze or cough.. I want to know if I have a legitimate case here??

    Reply
    • Ian Morris

      My initial view is that you do have a valid claim against your employer here. The oil on the floor is clearly a dangerous slipping hazard and should have been marked with a hazard sign or been cordoned off.

      The lack of medical treatment is not relevant as it is reasonable to self-medicate for a few days/weeks in the hope that the symptoms would ease. However, given your ongoing problems, you should now make an appointment with your GP to discuss the injuries to ensure that they are listed on your medical records. Make sure that your GP is made aware that you suffered the injuries by slipping on oil at work. You can find some helpful info in our article on slips, trips and falls at work.

      Reply
  130. Natasha Hedditch

    I am currently on crutches as I have ruptured my Achilles’ tendon. I went to Starbucks at the weekend and used the toilet before I left. I slipped on the floor while on my crutches and had to slam my already injured leg on the floor to stop me from falling completely and caused even more pain in my leg than I already have. There were no wet sign or hazard signs displayed. Due to the pain I left immediately to get home and assess the damage. I’m going to hospital on Wednesday for my next appointment. Do I have a right to claim if I’m already injured?

    Reply
    • Ian Morris

      If the floor was wet/slippery and not marked with a hazard warning sign, it would appear that you have a valid claim for slipping accident compensation. Although you have a pre-existing injury, you would still be entitled to pursue a claim for compensation to recover damages for any new injuries and also for the exacerbation of the pre-existing injury to your Achilles tendon if it has indeed been worsened.

      You should make sure that the details of your accident are properly recorded with Starbucks. If you did not make a report at the time – for totally understandable reasons, you should contact them now to do so.

      If you would like to take your claim further, please contact us to discuss your claim in greater detail and get the ball rolling for you.

      Reply
  131. Katie

    Hi we are on holiday at the moment in the uk. I don’t know if we have a Case but On the second night of our stay my husband was getting our daughter into the bath when he leant down to help her in, he gently opened the bath door out to help her in and it fell off and hit him on the side of the temple (he was low down so it fell a long way onto his head so it hit him with a lot of momentum behind it), this door was extremely heavy (so much so I couldn’t lift it and it needed two men to come to remove it) he has still got a large lump on the side of his head from his temple to the middle of his skull and he has suffered with very bad headaches, pressure in his ear and dizziness for the past few days since. Had this of fallen onto our 4 year old we fear that it would have been a very bad outcome and she would have been seriously hurt! Again we reported this within minutes and we were told that a medic would check my husband over and someone would be round to fix it as it was 7pm and reception didn’t close until 8pm. No one came round at all and we waited in all evening. We reported it the next day again and again it was not fixed. When they finally logged an incident form the member of staff actually could feel and see the lump on my husbands head two days later. The door was removed from the lodge but not replaced and so we could not use our ensuite shower the rest of our break.

    The next evening I was opening my the Wardrobe door in kids room to get their clothes out and the one next to it just fell off it’s hinges and just missed my sons head as he was sitting on the bed but it then went on to landing on my foot causing tenderness and bruising. Again this was only fixed the next day.

    Do we have a case to put forward for negligence of the equipment and repairs during our stay?

    Reply
    • Ian Morris

      Your Husband would appear to have a valid claim here. The holiday company/home owner will have difficulty in defending such a claim unless they can provide substantiated records for maintenance that demonstrate that they have an adequate regime in place.

      You should also report your own accident and foot injury as you could probably succeed with a claim for that also.

      We would be very happy to help you further with these enquiries.

      Reply
  132. sarah

    One day I went to a shop and was trying on shoes with heels. I was walking around in the store in a pair of heeled shoes when I suddenly hit a jagged part of a shelf. It was quite painful and I got a mild laceration where my tendons meet. I now feel a sharp numbing pain where my toes and the tendon meet that I haven’t felt until the incident. Do you think that I will be able to make a valid claim?

    Reply
    • Ian Morris

      We have succeeded with claims where people have been injured by sharp unprotected shelving edges. In your case, your prospects of succeeding with a claim will increase if the accident was reported and recorded within an accident book.

      Reply
  133. Lucky Mabasa

    Where do i report that a child fell in a water drain?

    Reply
    • Ian Morris

      You should report this to the local authority highways department. It maybe that they then make a counter report to the relevant utility company responsible for the drain.

      Reply
  134. Leslie Johnson

    I fell down a flight of public stairs where the nosings are worn away the nosing that my foot slipped on is worn and broken and obviously has been for many years, I have stair expert who states the stairs are unfit for purpose. I suffered a Subdural bleed and haematomma and other multiple injuries. The stairs were wet and made of metal and concrete the nosings are worn and very shiny, the council says they are slippery when wet but no signs said that, I thought they were safe but they nearly cost me my life. they were over 1″ square but are worn down to 3 eights of an inch at the front edge, several of the nosings are broken. I was walking carefully and holding on to the handrail. I am also suffering from psychological trauma Post concussion syndrome, do I have claim.

    Reply
    • Ian Morris

      On face value, our initial view would be that you do have a valid claim for compensation. Of course, we need to check with you as to whether your accident happened within the last 3-years but we would like to speak with you further. Psychological trauma is also something which can be taken into account with any claim.

      Reply
  135. Mylu Brosman

    I slipped on water on the floor at work & my supervisor helped me to get up. My left knee hurt badly but I kept going and made a complaint to report the incident. I kept working and didn’t go to the hospital or doctor.

    I kept having pain I thought/hoped it would go away and some days it did but would always come back. I went to the Doctor had an x-ray. The Doctor now wants to wait for 1 week before doing a CT scan.

    Would my job take care of all this even when I didn’t go to a Doctor until many months later? Do I have a claim?

    Reply
    • Ian Morris

      As in any sustained injury, the answer to whether or not you have a viable claim for personal injury compensation will rest on whether or not the cause of the injury can be attributed to the negligence of a 3rd party.

      In your case, you slipped on water whilst at work. As your accident has been reported to the employer we believe that you should pursue a compensation claim for slipping on a wet floor at work and this is something we would be happy to help you with.

      Reply
  136. Jackie

    Hi,
    I was in a store when a large advertising board fell from above and caught me on the top of the head my glasses were broken as it must have caught them. Even though this was caught on t.v and I asked for it to be put in a accident book gave all my details was told head office would get in touch within 3 working days. I had a headache for 4 days and even two weeks later my head is tender when I brush my hair. I never heard from anyone so a week later I went back to the store and was told by the manager she would e-mail them to get in touch. But still nothing. Is this neglect by the store?

    Reply
    • Ian Morris

      The store in question are clearly not great at communication and should have responded to you before now. However, the fact that you reported the accident immediately and requested that it was listed in the accident book indicates that you have done all that could reasonably be asked of you to ensure that the accident has been properly reported and recorded. That you have subsequently returned to the store and been told by the Manager that someone would be in touch further strengthens your position.

      On face value, I believe that the information you have provided would indicate that you would be likely to succeed with a claim in this case.

      Reply
  137. celine

    Hi,

    I slipped and fell in a private hospital bathroom while taking a shower, my 2 front tooth hit into the wall and broken, and some minor injuries on my shoulder and elbow and my knees, the shower area was clear and no damage floor, i have to admit that the shower area comply with the hospital bathroom specification complete with handicapped handrail and SOS bell, but i was able to help myself up after the fall, i walked out of the bathroom without any difficulties, just with my 2 front tooth broken and it was without pain, just feeling shocked and scared.
    Would i be able to claim for occupiers liability for pain and suffering?

    Reply
    • Ian Morris

      To succeed with a claim against the Hospital, you as a claimant would have to be able to demonstrate an area of negligence that caused you to suffer injury. Therefore, if you believe that the shower room was fully compliant with requirements then you would struggle to pursue a claim. However, if the Hospital haven’t ensure that the risk of injury is minimised then you could pursue a claim against them.

      Perhaps the Hospital hadn’t put adequate signage to warn of a slipping risk, maybe they should have had a non-slip mat within the bathroom or a textured grip surface on the floor?

      Reply
  138. Julian

    I was recently involved in a incident where I was having lunch with a friend and it was busy outdoor seating and our waiter was busy so I walked over to give him the check with cash and while I was approaching him I went to step on this outdoor patio ledge and the brick came out of the ledge and I took a fall smacked my head and now am having horrible neck and mid back pains can’t sleep barely move my neck, I was taken in ambulance to the hospital may I add. Idk if I have a elegiable case to file ?

    Reply
    • Ian Morris

      Given the description of your accident, we would be of the view that you the cause of your accident (the loose brick) warrant further consideration of a possible claim against the restaurant in question and this is something we would be happy to do.

      The fact that an ambulance attended the scene and took you to Hospital will provide useful evidence to confirm the location of your accident regardless of what any accident book entry may or may not say.

      The injuries you describe to your neck and mid back are typical for such accident scenarios and could perhaps be aided by rehabilitation therapies that can be accessed as a part of the personal injury claims process.

      If you would like us to help you further with this claim, please call us on 01225430285.

      Reply
  139. Amanda

    I visited a pet store that allows dogs in the store. I was walking down one of the aisles when my foot went, as if on ice,and I landed on the floor with an almighty thud. I landed with my leg bent up behind me on on my back. This accident happened due to a pool of dog urine that had been left on the floor. So not only did I fall I was subsequently sitting in dog urine. I was in extreme pain to the extent that I could not immediately get up. The staff only came over when another shopper, who had heard the noise (from the opposite end of the store) called them. One assistant was just standing at the end of the aisle watching. At no time was a first aider called. It was logged in the accident book and the manager took a photo of the dog urine. Since this fall I have had to visit A&E due to the amount of pain I have been in. I have badly bruised my knee and have severly sprained/torn a muscle in my back, which will take approximately 6 weeks to heal. This is causing me many problems due to the pain and restrictive movement. I am also getting minimal sleep. It is also affecting the simple things like housework etc.The manager gave me a £20 gift voucher, I was shocked/dazed and just wanted to leave due to being in pain and covered in dog urine, so I took it and left. Can you please advise. Thank you

    Reply
    • Ian Morris

      The £20 gift voucher is simply an act of goodwill and will have no bearing on any future claim for personal injury compensation that you may attempt to pursue further to the slipping accident within the store.

      We would like to assist you with a claim in this case as our initial view is that you are likely to have reasonable prospects of succeeding. Whether or not the claim will succeed would depend on whether the store in question can provide evidence to show that they have an adequate cleaning and inspection regime in place within the store. Given that you slipped and fell on what transpired to be dog urine, you would have expected that the substance would have been cleared away immediately. The fact that it was not could be an indicator that the store does not adequately monitor and inspect the aisles.

      Reply
  140. Mai Thompson

    I was recently running to catch the train and I ended up falling down the stairs and sustained multiple injuries as well as ending up unconscious. The stairs I was going down were extremely steep and very narrow meaning that I had to have my feet at an angle just to be able to go down them properly, I believed that if the steps hadn’t been as steep and had been wider I would’ve been able to regain my balance and therefore avoided the incident. There’s also no sign anywhere stating that the steps are in anyway steep or a hazard. I have multiple witnesses as I was with 3 people and also a train worker and various passengers watched the scene. I was wondering if you believe I have a valid claim and if so what could I do about it? Thank you for your time.

    Reply
    • Ian Morris

      At this stage, it is difficult to say whether or not the scenario you describe would lead to a successful claim for compensation. However, we would be happy to further investigate this matter.

      The steepness and narrowness of the steps could be something for which you could claim compensation given the lack of signage, but there is no certainty. It would be very useful to be able to see photographic evidence of the steps as this would help with forming a view as to their suitability.

      Reply
  141. Guy Coombes

    My neighbours autistic son was watering their garden and hanging baskets this evening. Some water landed on our garden steps. I slipped and injured myself. Could I sue them for this?

    Reply
    • Ian Morris

      In theory you could attempt to pursue your neighbours in this matter, but the reality is that the claim would be hard to succeed with and not without risk. We would be willing to link you with one of our specialist Solicitors to discuss this matter further if you so wish as they would be able to give an evaluated view as to whether or not you could succeed with any such claim.

      Of course, if pursuing a neighbour in a claim for compensation you would have to consider the implications of your relationship with them and given that their Son is autistic, whether or not taking action against them is reasonable or appropriate.

      Reply
  142. L Smith

    Dear Sir,

    I am seeking advice with regard to an injury sustained whilst on ‘company’ business (I work for the facilities management service of a university) and it transpired on the second day of a two-day training course, necessary to be completed during my probationary period.

    The incident took place in the car park of the accommodation where I was staying and was adjacent to the training venue I was using for the course.

    I understand that this car park is managed by another company on the behalf of the accommodation. As I was leaving the premise, I slipped on a wet utility cover and suffered a total rupture of my left quadriceps tendon, later resulting in my needing to have surgery at Hospital.

    Consequently, I have been signed off work for a period of just over six months to date to recover from my operation and regain my normal mobility level prior to the accident. Since I am still in my probationary period I have received SSP, only, which is about to come to an end.

    My employers have previously referred me to Occupational Health where the Doctor assessed that I still needed time to recover and I am about to be sent for another consultation with the same provider.

    QUESTIONS –

    Do I have a case to claim against the accommodation/car park manager for my injury sustained?

    Am I able to claim for loss of earnings? If so from whom?

    Can I claim for travel and car park costs for my appointments at the hospital?

    Are my employers able to dismiss me on the grounds of current capability when I would not have been in that location to have an accident had I not been attending a course for them?

    Any insight or advice with regards to these matters that you can provide from your knowledge and experience would be gratefully received.

    Thank you in advance for taking the time to review my case and questions.

    Reply
    • Ian Morris

      If the wet utility cover was in the car park and outside, it is unlikely that you would succeed with any claim – unless the cover was defective in anyway.

      Do you have photographs of the offending utility cover? Was the accident reported to the hotel and car park management company?

      Reply
  143. Sarah Fitzgerald

    Hi, I slipped in my local shop and hurt my lower back and elbow, it was straight as I walked in the door a slip sign was up but not actually on the area I slipped, and as I was getting helped up I noticed one of the members of staff turned the sign to make it more visible after I had fallen, is there any point making a claim if a sign was up even if not on the actual area I slipped?

    Reply
  144. Maranda haug

    My family and I were eating at a Burger King last night and the kids were playing on the outside play ground and I was sitting at the concrete tables they have out there, and my 2 year old son was coming to me and he fell over the concrete that wasn’t paved right and was uneven and he hit his forehead on the concrete table, he has a huge knot on his forehead and I had to take to him to the hospital. They said it was a head injury and he has a hematoma that should go away on its own. I reported the incident to Burger King and we both took pictures. Do I have a claim against them?

    Reply
    • Ian Morris

      There could well be a valid tripping accident claim here, but it will depend on the nature of the tripping hazard and condition of the paving slabs that your son tripped on.

      You have done the right things in reporting the accident to Burger King staff and in taking pictures. We would very much like to view the pictures of the defective paving area as this will allow us to advise you as to whether or not a claim can proceed.

      Please email your photos to us via ‘justice@direct2compensation.co.uk’ so that we can further advise you on this matter.

      Reply
  145. Claudia stirling

    I was having dinner at a popular pizza chain. I took my daughter to the toilets and noticed a large amount of water on the floor where a drink must have been spilt in front of the door I needed to get through. I point this out to staff that it needed clearing up. I lifted my daughter over it then tried to step over it and open the door. I had put my daughter down and she then headed for some steep steps I told her it was the wrong way as she turned she must of had water on her feet, she slipped down the steps (marble) and has now broken her collar bone.
    She is 3 years old and has to stay off nursery for 4 weeks. As a single mother who works full time I am not sure what to do about work, paying for her nursery etc …
    Do I have a claim here?

    Reply
    • Ian Morris

      The fact that you had to point the water out to the staff and advise them that it needed to be cleaned indicates that the pizza restaurant may have been negligent.

      The restaurant has a duty of care to ensure (so far as is practically possible) that they provide a safe and secure environment for customers and this would include a regular inspection and cleaning regime within the restaurant. If their staff have failed to adequately ensure that the area is safe, they could be liable and your daughter’s claim (an occupier liability claim) would have a good chance of succeeding.

      If we were to succeed with this claim, we would obtain a settlement for the injury and also be able to recover any lost income and losses incurred by you (including nursery fees) by way of the special damages settlement element of her claim. Please see our article on collarbone injury claims for more details.

      Reply
  146. Carly Wendt

    Hi
    I slipped on a wet shop floor when I was 8 months pregnant with twins it was a year and a half ago now.
    I don’t recall if there was a sign but spent the night in hospital on pain meds. Had to check babies etc and was on crutches for 3 weeks.

    Reply
    • Ian Morris

      Although your fall was 18 months ago, that should not stop you from trying to pursue your legal right to make a claim. Under UK law, any person injured in an accident that they do not believe was their own fault is allowed a period of 3-years from the date of their accident and you are clearly well within that. As you don’t recall seeing any hazard signs on the shop floor to warn of any liquid or water on the floor and risk of slipping, you have justifiable grounds for seeking compensation.

      Reply
  147. Twyla

    I was walking down the stairs outside the post office. The steps are longer than normal and not a standard depth. The edge of the steps had old yellow paint and there are no handrails to hold on to when walking down. I thought my heel was off the first step but it wasn’t. So I started to fall because my hee caught on the step. As I was falling I was trying to stop myself but couldn’t. I went down the second step still trying to catch myself but didn’t and smashed my face on the side of our car that was parked next to the curb. The curb was painted red but if I didn’t hit the car I would have had a more traumatic injuries. I was seen in the emergency room and have multiple fractures in my left eye orbit, fractured nose, my bite is misaligned and eye swollen closed and terrible bruises. There was no handrails to use on the stairs which I might have been able to grasp to stop my falls. There was a repot taken by a post office employee. Do I have a claim I can file as their liability for not having the stairs painted better and not having a handrails for the stairs?
    Thank you!

    Reply
    • Ian Morris

      Surprisingly, there is not necessarily a prescribed or standard size that steps should be – either depth or riser, so the fact that the steps were of different sized or depth is somewhat of a red herring.

      You may have a claim if the condition of the steps are shown to be in disrepair. Perhaps they are worn or chipped on the edges and you mention ‘old yellow paint’ on the edges. If the paint is no longer visible or very worn, you may have a claim against the relevant landowner. We would need to see photographs of the steps before being able to offer any further advice. We do have further information on facial injury claims and associated compensation amounts if it is of interest.

      Reply
  148. sylvia pennington

    I was coming out of a shop which had a dropped curb, I thought the curb met the concrete and was flat but it was a very small step which I didn’t notice. I went over on my ankle tried to steady myself but I couldn’t and I fell. An ambulance had to be called as I was in too much pain to be lifted up. I broke my humerus at the top of my arm, 5 breaks and 4 fractures, awful lot of pain the bruising to my body was really bad. I am still having physio for my arm, this was done on 12th of Nov 2017. I tried to get in touch with the shop to see if it had been put in accident book but no reply don’t know if I have a claim or not

    Reply
    • Ian Morris

      We have succeeded in similar cases in the past where hidden steps, albeit small ones, were not marked with any warning sign such as ‘mind the step’ or painted with any ‘hazard’ markers such as yellow edgings.

      We think that we should see what we can do in your case too, given the severity of your injury it is definitely worthwhile allowing our specialist Solicitors to investigate your prospects of succeeding with a claim for compensation.

      We would need some sort of photographic evidence of the step in question and we would suggest that you discreetly visit the store and take a couple of photographs of the step. Regarding the recording of your accident within an accident book, you could write to the store in question – by email or recorded delivery, outlining what happened to you and why (the unmarked step) and asking them to make sure it is recorded. You are supported by the fact that an Ambulance came to the scene to assist you and in that respect, there will be evidence to demonstrate that you were injured where you claim to have been injured.

      We would happily investigate your claim for you.

      Reply
      • Sylvia Pennington

        I have been today to see if my fall had been put in the injury book but Poundland say its Asda who own the land. I went to Asda they said was Poundland who owned land, but incident has been now been put in injuries book at Poundland – I don’t know about Asda.

        Reply
        • Ian Morris

          It sounds as if you have done all you can to ensure that the accident has been recorded in the correct location. Have you instructed a specialist personal injury Solicitor as yet to investigate your claim? If they believe that the initial cause of your fall is something to which liability could be attached, they will pursue your claim and can identify the correct landowner for you.

          Reply
  149. Julie King

    I slipped over in a garden centre restaurant on a wet patch. After being helped up by other people sat down, my husband came to my recuse after being told. I have broke my ankle and torn ligaments in my foot. I have had my leg in plaster since the 14th Feb taken off on the 19th for a boot. Which l need to wear for 6 weeks and my ligaments will take up to 4 months.
    It was put in the accident book and they said it’s also on their camera.
    No one asked if l was ok from the staff. Until a member of the public told them how bad of a fall l had but then it wasnt even passed on. I said to the staff member it was wet she said it doesn’t look wet but my jeans were wet. Then they put a cleaning in progress sign but didn’t ask if l was ok.
    We asked to see a manager but he was not there so a supervisor came and took the report.
    Should we approach the owner of the Garden centre first or go with a solicitor.

    Reply
    • Ian Morris

      It sounds as if you have a valid slipping accident claim and we would like to help you. The fact that a cleaning in progress hazard sign was erected after your fall indicates that there was a spillage or pool of water on the floor at the time. The lack of signage prior to your fall would give strength to the prospects of succeeding with your claim.

      You do not need to visit the garden centre or discuss this with them as the matter has been recorded in their accident book and medical treatment has been received. This provides all the evidence needed at this stage and there is nothing to be gained by you contacting the garden centre.

      I would be very happy to explain things to you in detail over the phone.

      Reply
  150. sharon

    I was walking my dog when he got distracted to another dog in a window which made him run in front of me on his leash taking me with him resulting in my falling dislocating my elbow and having two operations and still got at least 3 more to come,I’m in severe pain can I get compensation

    Reply
    • Ian Morris

      If we have understood your description of the cause of your elbow injury correctly, we cannot see how you have any viable way to seek compensation.

      Reply
  151. Adrian

    I slipped on some stairs outside the building where I live, there was ice and the stairs did not have a handrail despite being a newly built estate, the stairs are the only direct access for pedestrians to the building(which is on raised grounds) other than going a very long way round the back of the estate. My landlord insists it’s the council’s fault for not maintaining the footpath although he did mention to me in an email that the company providing the property management to our building also manages the external areas as well. I’ve had surgery and can’t work until I recover and I feel very upset that everyone seems to blame the other.

    Reply
    • Ian Morris

      Claims for compensation after injuries sustained when slipping on ice are never easy to pursue, but given your explanation of the incident and description of the site and the way it is managed, would provide sufficient merit for us to investigate the prospects of a claim for you.

      Reply
  152. D Collins

    My partner tripped over a cable running across a make shift uneven footpath while at work this morning. There was no lights on and it was dark, she has cuts and bruises and is saying her shoulder hurts. I have advised her to get a check over with her GP, and will take pictures of pathway tomorrow morning. Does she have a case for a claim?

    Reply
  153. Joe f

    I’ve just slipped in tesco on a orange peel that was on the floor and knocked myself out cold. An Ambulance was called and I was taken away on a stretcher. Really sore head and back. Can I claim? Thanks

    Reply
    • Ian Morris

      You can certainly make a claim for slipping accident compensation and this is something our specialist Solicitors would be able to assist you with. Whether or not the claim will succeed would depend on what, if any defence Tesco can mount.

      Reply
  154. nazir

    My 5 year old daughter fell in a canteen at the jump arena. She slipped on a puddle of water on the floor and there was no caution sign to provide any warning that there was a wet floor. After her fall, she cried for a while and complained about hurting her back. Due to her distress and pain, I took her to A&E to be checked. I was told her spine was fine in that there was no bone damage, but that she had muscular bruising to the spinal area. I have been asked to have her re-checked by her GP in a few days time. She couldn’t sleep last night and felt a little sick due to the pain and discomfort, but there is no visible injury, it is internal.

    Can we pursue a claim against them for this accident on basis of their failure to have a hazard warning sign on display which could have prevented her from falling? I did report the incident to the manager. They were not too helpful though and wouldn’t take any responsibility for what had happened. They argued with me saying my daughter should have used common sense and not ran across the floor towards me. I did get a witness to give me a statement to say that there was a puddle of water and if that wasn’t there this all would have been avoidable.

    Reply
    • Ian Morris

      We are sorry to hear of your daughters slipping accident and think that she does have a viable claim.

      The failure of the canteen staff to erect a hazard warning sign to provide a warning that the floor was wet and therefore be dangerous could well give your Daughter a strong prospect of succeeding with a claim against them for the injury to her back.

      Although you cannot see a visible injury, that will not prevent a claim. Her injuries appear to be of a soft tissue nature and as such are often not visible as the bruising in this case will be internal and the muscles will be in spasm and sore for a while. You have done the right thing in getting her checked out at A&E and by taking her for a further check up with her GP in due course, the injuries will be noted on her medical records, giving important medical evidence in support of any claim. Further, the fact that you have managed to get a witness to provide a statement provides further evidence to support your daughters claim.

      We would be very happy to pursue a claim for your daughter.

      Reply
  155. Lauren Byrne

    I fell down the stairs in Work on Saturday 29th December 2017 and injured my neck, back and ribs. I just fell forward and I’m not sure how it happened. I reported it to the manager in charge that day but It was not recorded in an incident book and I went and saw my GP. I have soft tissue and ligament damage and I’m on strong painkillers and anti-inflammatories. Do I have a claim ?

    Reply
    • Ian Morris

      You will only be able to make a claim for slipping accident compensation if you are able to identify a hazard on the stairs that caused it. You mention that you are not sure how the accident happened. If this is the case, you will not be able to pursue a claim as the defendant will deny liability as there is no evidence that they are at fault.

      It would be worth speaking to colleagues and others on duty that day to see if any of them noticed any spillages on the stairs or anything sticking up that could have caused your fall.

      Reply
  156. Becky Rose

    Fell on snow and ice in an industrial estate, I’m aware area was not gritted. I have broken ankle and had to have surgery to pin the ankle, I am still in hospital this is Day 3, came in via ambulance.

    Reply
    • Ian Morris

      It is not always possible to succeed with a claim for compensation when injuries are sustained after a slip on snow or ice. However, it is possible in some circumstances to attach liability against the landowners who have failed to grit or salt the areas that they own or manage.

      In your case, as you have slipped on an industrial estate there is a possibility that it will be possible to attach liability to an individual business or the management company responsible for the site in question and we are certainly keen to investigate your claim further.

      It is important to ensure that the details of your accident are on record with the relevant people. In your case, you should contact the individual business where you fell – if relevant – or the organisation responsible for the management of the site and make a full record of your fall, where it happened, the lack of signs, salt or grit and of course, your injuries.

      We look forward to helping you.

      Reply
  157. Lisa Harrison

    I slipped in a shop 2 weeks ago but didn’t officially report it. After lots of pain I attended hospital to be diagnosed with a broken ankle. Can I still put a claim in?

    Reply
    • Ian Morris

      Given that the accident happened 2 weeks ago, it is not too late to attempt to get the shop to enter the details of your fall in their accident book. If they refuse, you should write to their head office (or direct to the shop if it is an independent trader) to outline the details of the incident, retaining a copy for your records. You should make sure that you highlight the cause of your slip – such as a spillage on a floor or a wet floor from mopping, the lack of hazard warning signs and the names of anyone who was working – if you know the details.

      If you were with anybody at the time of the fall, they may be able to act as a witness, but they would not be independent. Do you have any receipts for items purchased on the visit when you slipped? If so, that would provide evidence that you were in their store. If you paid by card and don’t have a receipt, you will be able to provide a bank statement showing a card payment on the date and time in question and this could help your claim.

      Reply
  158. william smith

    Had a trip at work and tripped up stairs, my fault, do I have any claim against my work to pay for private physio or ultrasound scan as physio thinks my rotator cuff might be damaged? 20 week waiting list here for NHS physio so went private and damage could be worse than first thought. It happened 7 wks ago and still can’t rotate arm.

    Reply
    • Ian Morris

      You can only make a claim against your employer (or any other party for that matter) if you can demonstrate that they have caused your injury and loss by way of negligence.

      In this case, you mention that you tripped on the stairs and that it was your fault. If this is the case – i.e, you simply misplaced your footing and fell, there is no employer negligence and you will not be able to seek damages or costs from them. If however, you can identify a hazard or item of disrepair on the stairs that caused you to trip and fall, you could then seek to pursue a claim against your employer.

      Reply
  159. Michelle Laing

    Hi. I slipped and fell on the dance floor of a pub and broke my wrist. I didn’t report it to the pub, as felt embarrassed. The dance floor itself just looked like ordinary kitchen tiles. Would I still be able to make a claim. Thank you

    Reply
    • Ian Morris

      You can still attempt to make a claim for slipping accident compensation, but the lack of an immediate accident book report of the incident could undermine the strength of your claim against the pub in question.
      If the incident has only happened in the past few days or weeks, you should immediately contact the pub in question to make a report of the incident and what caused you to slip and fall as well as your injuries. It will help you greatly if you can provide the names of any witnesses who were with you and can corroborate your version of events.
      Whether or not you could succeed with your claim will depend on whether or not you can identify a hazard that caused you to slip and fall – such as a wet floor with no hazard warning signs. In pubs and clubs, there is a risk of slipping if drinks are spilled on a hard floor and as such, most venues that take a serious approach to health and safety prohibit drinks from being taken on to the dance floor area. In your case, if you can draw any attention to a wet floor, a lack of hazard signs and a failure to prohibit drinks from being taken onto the dance floor, you may well be able to succeed with a claim.

      Reply
  160. Unknown

    If you work in a restaurant as a child minder then slip and fall whilst playing with the kids, am I right in thinking that this is an accident at work (I injured my left ankle – soft tissue) and that I could make a claim for accident at work compensation? Also, can you say how much compensation I could receive?

    Reply
    • Ian Morris

      Slipping at work could well give you rise to pursuing a claim for accident at work compensation, but it will depend on what caused you to slip and whether or not the employer put you at an undue risk of injury. If so, we could succeed with a claim for you.

      We can’t at this stage offer any real guidance on what level of compensation settlement you would receive as we would need to see medical evidence and have an understanding of the length of time it takes you to recover. We can however offer more info on ankle injury claims and possible compensation amounts.

      Reply
  161. Withheld

    I recently won a raffle prize for a Treatment, the Therapist worked from home. After the treatment she advised me to go careful on the stairs , with that I slipped only fell down one step but banged my foot which is now in plaster and I’ve had to cancel my holiday !

    Reply
    • Ian Morris

      Whether working from home or having official business premises, you are afforded the same rights when it comes to making a claim. The therapist should carry public liability and professional indemnity insurance cover and any such claim that were to be made would be made against the insurers.

      The key to whether or not you have a valid slipping accident claim will rest on what caused you to slip and whether the therapist can be held liable.

      It would be wise for us to speak with you to find out a little more about the accident so that we could advise you further as to whether or not you have a valid claim.

      Reply
  162. Oliver wentworth

    I was recently out with some friends in a bar. Our wifes had just popped to the toilet. So me and my friend decided to go down stairs to the bar. In doing so i was walking down the stairs and i slipped on one of the steps which was wet. And smashed my back against the corner of the step. This caused me to be in pain for a couple of weeks i had to have a few days off work as i couldnt even get out of bed. I went to the hospital a few days after and they said i had done nothing serious just bruising and swelling and this will be painful for a week or so. I did not report it to the bar manager at the time as it was the last thing on my mind. Would i still have a claim?

    Reply
    • Ian Morris

      It is understandable that you did not think to make a report of your injuries after slipping on the wet step. We commonly hear from claimants making claims for slipping accident compensation that they didn’t think to report their accident immediately through a mixture of embarrassment and not realising that they had suffered a nasty injury until a few hours later.

      You can still seek to pursue a claim and I would strongly advise you to contact the bar in question, even at this late stage, to make a report of the accident. You should advise them of the day and time of the accident and if you have a witness (such as your friend), you should also advise them of the witnesses details. I assume that when you presented to the Hospital that you advised them as to how the injuries were sustained and this will be noted on your medical records.

      We would be very happy to present your claim enquiry to one of our specialist Solicitors in order that they can consider the full merits of your claim and advise you appropriately.

      Reply
  163. Chris barker

    I have had back issue for a few years nothing to serious, a year ago i tripped and fell to the ground due to some discarded cables. The company has already admitted liability.

    However, the medical report indicated it has been made worse by the accident but only by 6 weeks. I have been off work for 4 months i returned for 5 weeks but the pain continues to worsen i am now off work until i am seen by a specialist.

    i have been told i will receive £900-1500 in compensation, as they will only consider the 6 weeks period and nothing after that – surely this is wrong?

    Reply
    • Ian Morris

      Are you using a specialist personal injury solicitor to pursue your claim for tripping accident compensation? If so, you should seek detailed explanations from them as to why they cannot seek a better settlement for you. Our article on claiming for pre-existing injuries may also be of help.

      If your medical records contain a history of regular attendance with your GP for back related problems or even a few visits due to back pain, it will make it harder to justify the fact that this one incident has caused all of your problems. However, if your medical records show that you are usually well and are not caused to take months of work, your Solicitor could use that to ensure that your settlement is fair.

      When a settlement value is estimated, your Solicitor would send your medical evidence, medical report and evidence to a Barrister who would then give guideline settlement values. You need to make sure that your Solicitor is aware of your concerns and if you are not happy with the contents of the medical report that stated that the accident had only caused 6 weeks of trouble, then you must make it known that you disagree with the same.

      Reply
  164. Angela

    I was in Tesco and slipped on some food in the veg aisle resulting me falling on the floor. Pulled the muscle in the back my leg from skidding. Reported it to the manager who phoned the health and safety who filled all my details in. They said they will watch the cctv and get back to me. Which 3 weeks later I’ve heard nothing. My partner phoned them today and they said if I wanted to claim I have to see a solicitor. They never phoned me like they said and have just left the fact I fell in the store. I didn’t get medical attention I just rested up a few days, the day after the fall I felt like I had whip lash. Can I do anything about it

    Reply
    • Ian Morris

      We can certainly pursue a claim for slipping accident compensation here and I invite you to read about supermarket accidents if you’d like more understanding on this.

      Tesco and their insurers will need to demonstrate that they carry out regular and adequate inspections and cleaning of the area in question if they are to defend this claim. From your perspective, the fact that you have self-medicated does not prevent you from pursuing this slipping accident claim further either.

      We look forward to hearing from you.

      Reply
  165. R Lee

    I was in a pub & I went to the gents toilets. I didn’t notice the floor was soaking & no warning signs were present. I fell over resulting in me badly hurt my back. Causing me restless nights and frequent terrible pain.

    Reply
    • Ian Morris

      Did you report your slipping accident to the staff working in the pub? If you didn’t and it only happened recently, you should contact the pub in question immediately to report the details to them.

      Given the lack of hazard warning signs on display you should certainly contact us to allow us to investigate your slipping accident compensation claim further.

      Reply
  166. Deborah jones

    I’ve had a fall at work over a wire which went across the floor. I work in a kitchen in a pub as cook but I didn’t have my work safety shoes on . The wire has now been moved. So I hurt my left knee.and my right shin which I have a large lump. My right wrist. I have work here for the last 11years off and on but have been on the books for the last three years. I know my boss doesn’t want to pay compensation because I wasn’t wearing my safety shoes

    Reply
    • Ian Morris

      The fact that you were not wearing safety shoes here is somewhat of a red herring in this case. The key cause of your accident was a tripping hazard – a wire running across the floor. In a busy working kitchen such a hazard is extremely dangerous and should never have been present.

      You may find that your failure to wear safety shoes could cause you to have to accept a small amount of responsibility. As an example, it may be that the defendant insurers argue that you should have had safety shoes on and that if you had you may not have tripped on this wire (although that will very hard argument for them to get to stick), and that you therefore must take some ‘blame’ – perhaps 20% of the responsibility. If this were the case you would still have a claim and obtain a settlement but would lose 20% of the total value.

      However, I would say that there is a good chance that you would not have to accept any responsibility and I do think this claim should proceed.

      Reply
  167. Sharon

    I was in aresturunt with my family a month ago having a meal. I had finished my meal and then I went to use the bathroom.

    As I was walking back in through the door to the dining area of the restaurant, I slipped. It happened so quickly – there was a big plant in the corner as you come back in from the bathroom and I caught on to it when I slipped. I felt my left wrist crack when I fell.

    When I slipped the floor was not wet but a few people that I met that have been in there said the timber floor is really slippery. I went to the hospital that night and found out that my wrist was broken. I’m out of work a month now.

    I have put in a claim to the restaurant only recently, but I’m not sure if I will have a case. An Engineer has to go in to examine the floor first. Do you think there is grounds for a case here?

    Reply
    • Ian Morris

      There is certainly grounds for a claim for slipping accident compensation here, but whether or not you will succeed will clearly depend on the contents of the report from the engineer in relation to the floor surface.

      If the engineer finds that the floor is dangerously slippery you are likely to succeed. Do you recall seeing any hazard warning signs anywhere near the area where you fell?

      It would also be wise to see if any of the people who mentioned to you that they found the floor to be slippery are willing to provide witness statements confirming their opinion/experience of the restaurant floor. In any claim for compensation, the claimant’s prospects of success with the claim will increase greatly if they can provide their solicitor with strong ammunition to use in the claims process. Here you can read more about having the right evidence to support your claim.

      Reply
      • Sharon

        Thank u for your advice no there was no warning signs where I slipped they did not have a first aid kit in the restaurant which I think they should have

        Reply
        • Ian Morris

          The lack of any hazard warning sign may provide further strength to your claim, but a supportive engineers report would in my view be of far greater importance in achieving an admission of liability.

          Good luck with your claim for slipping accident compensation.

          Reply
          • Sharon

            Thank you

  168. Alison Weatherhead

    Hi I slipped outside the kitchen door of a brewers fayre restaurant. Right in front of two members of staff and a manager, he asked what happened even though he saw it and when I said I’d slid on the floor he was adamant there was nothing there! I went down hard and hit my head on the furniture on the other side as I couldn’t save myself – my feet literally went from under me. My leg is badly bruised bit came up straight away with a big lump in it (have saved images) I also have a very tender lump on my head, my son witnessed it as he was following me to the bar area, I had low boots came from work was half 4 and I’d had about half a pint of lager. I’m not infirm, unsteady Eddie or fall over nothing. There was actually a black mark on the floor about 6″ long where my boot had left a skid mark. So something’s to blame. I reported it on the website as I was disgusted they didn’t come over to see how I was and I was shaking with shock for a good 15 mins. Nor did they put up a floor sign to inform other people just insistent it was nothing to do with them so much they acted like it didn’t happen. Two days in my bruise is black and sore and I feel like I’ve been kicked by a horse and I’m struggling to get in and out of the car.

    Reply
    • Ian Morris

      The Manager of the establishment has not handled your slipping accident properly and they have certainly not acted in a kind and caring manner.

      You have done the right thing in reporting the accident to the business via their website and taking the photographs you mention could be of help in any future claim. Did you take a photograph of the ‘skid’ mark left by your shoe sole?

      Given your description of your accident, my initial view is that we should pursue this further for you as you may well have a valid claim for slipping accident compensation.

      Reply
  169. Shyam Suchak

    My wife slipped on a wet supermarket floor with no signage indicating it was wet. She is 7 months pregnant and is already suffering from sciatica due to this. The fall made the pain worse although there is no further injury as far as we can tell (GP was happy). Can we pursue this further?

    Reply
    • Ian Morris

      Yes, this is definitely something we can pursue further for your wife. Whether or not the claim would succeed will depend on what defence the supermarket can provide, but there is certainly a case to be made here – a wet floor, no signs and clear injuries.

      If you’d like more info you can read our article on supermarket claims.

      Reply
  170. Nick

    Hi
    I was walking through my local hospital when I slipped on food (yoghurt style) on the floor, banging my knee and causing damage to my wrist. This happened outside a store within the hospital. A member of the public shouted to the till ooerative thatva man had slipped on something that had just fallen off her colleagues trolley. I completed an accident form in the store, but the employee denied it was from her trolley. It happened outside the walkin store in the hospital corridor.

    Reply
    • Ian Morris

      You have done the right thing in terms of completing an accident book report. The fact that the worker has verbally denied that it was from her trolley is irrelevant as the Hospital will need to demonstrate that they have an adequate cleaning and inspection regime in place in the communal areas if they are to successfully defend any claim you make.

      Reply
      • Kathleen mulligan

        I slipped on a wet tile going into a hotel for dinner. An incident report was made in which it stated the cause of fall was due to a wrong mat down. There was no warning sign of wet tiles. I suffered damage to both knees and to my left side of chest bruising and cuts and shock has left me afraid of walking into places, am i entitled to a claim?

        Reply
        • Ian Morris

          Your description of the accident and comments regarding the contents of the accident book report would indicate that you have a good chance of succeeding with a claim.

          Under UK law, to succeed with any claim the claimant must demonstrate that the defendant was negligent and that it was their negligence that lead to the accident and subsequent injuries. In this case, the provision of the incorrect mat on the floor and a lack of hazard warning signs to mark the wet area is likely to be seen as negligence.

          Reply
  171. Mr Mahmood

    Hi

    I went into a newsagent shop to buy some groceries, on the floor there was cardboard box covering the floor, as I walked across that my leg went through the floor. It took a three or four minutes for my leg to come out. My leg was bruised and gashed. The person working there said boss was not there. My leg is paining and I am going to doctors to check out bruise. I took video and photos of shop etc. Do I have a claim on this?

    Reply
    • Ian Morris

      On the basis of your description, my immediate view is that you have a very strong claim for personal injury compensation here. The newsagents have completely failed in their duty of care by leaving a hole in the floor covered only with cardboard. This area should have been completely cordoned off and signs erected to warn of the hole in the floor.

      If you would like to pursue this claim further, we would be very happy to link you with one of our expert personal injury compensation solicitors.

      Reply
  172. Mark

    I was rushing to catch a train when I stepped onto it I slipped on excess rain water and no foot grips or nothing I fell in a splits motion and torn ligaments in my ankle and now suffer with sciatica due to accident in same leg.

    Reply
    • Ian Morris

      The fact that you were rushing to get the train wouldn’t prevent you from succeeding with a claim for compensation, but it could be seen that the act of rushing has contributed to the fact that you slipped. In some claims for personal injury compensation, the claimant has to accept some level of responsibility for their accident and in rushing for the train, the defendant will likely argue that running or rushing is inherently less safe than walking. I am not saying that this will happen in your case, but you may have to accept a certain level of liability yourself – perhaps 25% or so. Here’s more information about claiming compensation when liability is in dispute. Much will depend on what evidence is available to support your claim and what was recorded in any accident book or incident report that was made following your injury.

      Claims that arise after slips on the wet floors of trains, buses and other public transport are harder to succeed with compared to when someone slips on a ‘fixed’ floor, such as in a shop, as it is far harder for wet floors to be avoided and cleaned. However, it may well succeed if it can be demonstrated that the floor of the train had been wet for sometime and that as such, a hazard sign at least should have been erected.

      Reply
  173. Lorraine kelliher

    I slipped over in a shopping centre because the floor was wet. The centre had their roof windows opened and it had been raining. There was quite a lot of windows open and a lot of water had been pooling on the floor. After I fell, staff were busy putting hazard signs out, but there were none erected where I fell. The details were put in the accident book. As a result of the fall, I have hurt the top of my leg, shoulder and neck.

    Have i got a claim?

    Reply
    • Ian Morris

      On the basis of your description of the accident my initial view is that you have a strong claim for slipping accident compensation. The lack of hazard signs being erected prior to your fall would indicate that you have good prospects of succeeding with a claim here.

      Reply
  174. Ms Lee

    I slipped when l entered a Bank. A small signage was placed -caution slippery floor as the weather was wet outside. The tile flooring is very shiny. I only put one foot off from the secondary mat when l slipped and fell on my knee. Accident book was filled in. I had to go to A&E as knee started to swell. No permanent damage. I have photos of my leg, Hospitals record, photo of my shoe that I was wearing. I also draw out the plan where I fell. No contact was made to me or when asked to be contacted via website complaints dept. no one has called. Do you think that a claim is justified?

    Reply
    • Ian Morris

      The Bank have clearly attempted to provide a warning that there is a slipping hazard by erecting a hazard warning sign. However, simply erecting a hazard sign does not in and of itself absolve an establishment from responsibility if someone then goes on to slip and sustain an injury. This article gives a little more advice on hazard signs and how they don’t always prevent success in a slipping accident compensation claim. The hazard sign in this instance does indicate what defence the Bank and their insurers will use should any claim arise.

      However, there may well be grounds to pursue a claim here and we would be very happy to discuss the possibility of compensation with you.

      Reply
  175. Christina Beadle

    I had dinner with work friends at a local restaurant – as I was leaving I slipped on water that had gathered under a mat by the rear exit. I have deep internal bruising on my right shoulder and slight swelling on my right elbow. An accident form was filled out. I went to hospital next day as I also have a prolapsed disc which has been aggravated by the fall. I was also unable to work for 2 days and have my arm in a sling whilst at work. I am also right handed. Is there a case?

    Reply
    • Ian Morris

      The details you describe would lead me to think that there is definitely a case here and that you have a decent claim for slipping accident compensation.

      We’d be very happy to investigate your claim and get one of our specialist solicitors to work on this for you.

      Reply
  176. Amaani Baragaba

    Hi,

    I basically had 2 injuries back in the middle of Feb in the gym – the air con wasn’t on which caused the entire corner to become humid and damp which resulted in me slipping (even after I had wiped the area on the floor with tissue) while I was on the smith machine with weights on my back. I had major discomfort and tear to the groin area and part of the hamstring (which grew worse as the days went on) and felt extreme pressure on my left lower back and hip. I contacted my GP making an emergency appointment a few days or so later because I had symptoms of sciatica & I couldn’t sleep, & when I did eventually sleep I would wake up with a completely numb back and stiff painful groin area. I became depressed over the following months as I was someone who was training 5-6x a week to 1-2x a week (not able to do anything other than upper body and even then I had to be very careful). I tried to explain to personal trainers at the gym what had happened but no one really helped or reported it or anything. I was still in pain even after I was prescribed naproxen and cocodamol to help with the sciatica, so went back to see my GP who sent me for an emergency MRI where the results shown I had minor bulging disks and tear to the muscles across the lower back/lumbar spine. I went back again the following few weeks to see what the doctor could do for me as I was still experiencing back pain & still am today. He told me there wasn’t much he could offer & suggested I stretch & continue to take naproxen and medication as necessary & get physio.
    However as I have been a student over the past year I don’t have the finances to pay for physio. Months later the groin and hamstring area healed with consistent cold/heat therapy at home & careful stretching however my left lower back and hip has never fully healed and is still a problem for me till today. I still feel depressed from losing a lot of size/muscle & want to know if it is possible to put a claim through or not at this stage?

    Reply
    • Ian Morris

      Did you report the slipping accident in the gym to the staff working there? Do you have any witnesses?

      You could attempt to pursue a claim against the gym for any injury if it can be demonstrated that the area was wet and that no sign was displayed, you would have decent prospects of succeeding.

      It would be a good idea for us to speak with you to find out a little more so that we could properly advise you as how any future claim may go.

      Reply
  177. elaine renwick

    last week my 7 year old granddaughter was walking into the school hall after lunchtime with the teacher and the other children when she slipped on the wet floor cutting her chin. There was no wet floor sign out. She had to go to hospital where she had to see a facial surgeon as the cut was so deep it was down to the bone she required stitches inside and also six outside and will have a scar. They said she was very lucky she did not fracture her jawbone or receive dental injuries. School are doing a full investigation with health and safety and county council involved and have admitted no sign was up. Can my daughter make a claim on behalf of my granddaughter?

    Reply
  178. Mrs Steele

    I slipped on a supermarket floor that had custard spilt there was no yellow sign. Accident book was filled out by staff. I have recently recovered from major shoulder surgery (torn muscle repaired using metal anchors) and am having treatment on my other shoulder at present. I felt vulnerable when I fell. I have bruising to arm and hip and attended a&e where I had an x-ray which showed I have low bone density. As my injuries directly linked to my fall are bruises could I claim?

    Reply
    • Ian Morris

      Dear Mrs. Steele

      Thank you for sharing your situation with us. I am very sorry to read of your injuries and can appreciate why you felt vulnerable. I do hope that you make a full recovery.

      You do have the right to pursue a claim for compensation for your injuries – even if they are of a soft tissue nature. You mention that x-rays showed no fractures and that you are instead suffering from numerous deep bruises. Such injuries can form the basis of a claim for compensation.

      In the incident you describe, it is good to know that an accident book entry has been completed as this provides evidence of the injuries being sustained in the way you state. You also mention a spillage of custard with no hazard warning sign. Such circumstances can give rise to a claim for compensation and whether or not your claim will succeed will come down to what defence the supermarket in question can mount.

      We are keen to help you further with this claim and would like to try and pursue this with our specialist solicitors for you.

      Reply
  179. Jordan Morphey

    I walked into KFC today and slipped over on there wet floor there was no wet floor sign I went to the toilet to cry as I hurt my knee! I ordered my food and told the cashier there wasn’t much response as I was given my food I asked to speak to the manager and told her to put a sign there I started cryin and left KFC I then rang them to report the incident and was offered a free meal have I got ground for a claim?

    Reply
    • Ian Morris

      You can certainly pursue a claim for this accident and injury. You have done the right thing in reporting this to KFC by phone and indicating to the Manager of the premises that they should have a warning sign on display.

      Reply
  180. Maureen watson

    My daughter 11 yrs..was in outside play area of resturant when it began to rain…no saftey notice was erected and whilst jumping arounf she slipped and broke her ankle needing an operation and pins..do i have a claim

    Reply
    • Ian Morris

      Maureen

      I am very sorry to hear about your Daughters injury. It sounds nasty and very distressing.

      There could well be a claim here, much will depend on the materials used in the play equipment, whether they were in good working order and whether or not they should have had non-slip surfaces on them and whether or not such a sign is needed.

      Did you take any photographs of the play area? I assume given the severity of the injury, that the restaurant completed an accident report at the time of the incident?

      Reply
  181. Fuzz aziz

    Hello,

    A man fell on me in A door way of A well known superstore, he was partially blind with no white stick. Can I take said superstore to court? I now have two metal srews in my hip and attending phsio pherapy

    Reply
    • Ian Morris

      Unfortunately, on the basis of what you describe, I cannot see how you would be able to successfully hold the store liable if you attempted to pursue court action.

      Whilst you have undoubtedly sustained a serious injury with long term consequences, it is very hard to see how the store would be responsible for this gentleman falling on you. They are not responsible for his actions or for his failure to use a white stick.

      The only way that you may have a claim would be if this man was caused to fall because of a hazard on the floor or a tripping hazard located in the doorway of the store.

      Reply
  182. Jennifer Hartman

    My family went to Steak n Shake resturant to eat , and my daughter got up to use the restroom and slipped and fell. There was a wet floor sign present, but the floor was very wet and she got hurt. The manager never even came over to see if she was ok. She was embarrassed so we left. I called back in to the restaurant to talk to the manager to see why she never came over and she stated she was making a milkshake and are you taking her to the hospital, still never asked if she was ok .

    Reply
    • Ian Morris

      The provision and display of a hazard warning/wet floor sign is good practice when a floor is slippery and a potential hazard to people in the area. However, placing a hazard warning sign out does not in and of itself absolve a business or premises owner from liability if someone then slips and falls as a result of the wet or slippery floor.

      The hazard warning sign is simply a visual indicator that the area may be slippery. However, rather than just placing a hazard sign out and leaving it, a business or property owner should also be working to remove the slip hazard and make sure that the area is as safe as possible. For instance, in a supermarket, if an item is spilled on the floor creating a slipping hazard, it is right that the store would place out a hazard warning sign. They should also then call the cleaning staff to come and remove the spillage and clean the floor. In this instance, the floor would remain wet for 10-15 minutes post mopping and should then return to a safe standard. However, if the floor of a supermarket was constantly wet and slippery because one of the refrigerators was leaking, it would not be sufficient to simply place out a hazard sign as the amount of water pooling on the floor would increase and a hazard sign would be insufficient warning. In this instance, the broken fridge would need to be removed from use in order to remove the hazard.

      In the case of your daughter, she may well have a claim for compensation. You should ensure that a proper record of the accident has been made with the Steak n Shake restaurant and that medical treatment has been sought if appropriate for any injuries sustained.

      Reply
  183. Maryann

    what are the procedure on how to attend to a water and oil spill. accident victims in the kitchen

    Reply
    • Ian Morris

      Maryann

      When there has been a spillage of water and oil in the kitchen of a workplace, the employer will need to follow a pre-planned policy to temporarily cordon off the affected area before they then ensure that the area is fully cleaned and any slip hazard removed.

      Of course, if people are injured, the priority would be to remove them from the scene safely and for medical treatment to be provided. It is then that he employer must ensure that the site is properly cleaned with all surfaces and floors thoroughly cleaned with suitable detergents so as to ensure they are not left slippery or dangerous. Further, the employer must ensure that adequate signage is displayed during and after cleaning to warn of the risk of slipping.

      Reply
  184. Ricardo C

    It was my third day at work, I was told that at the end of the day we clean up shop. I was assigned to break down boxes and dispose of them. A colleague mentioned that the back door was closest to the garbage bin. As I was carrying the boxes to the door I made sure I was able to keep my eye level clear to walk through the shop to the door, as I opened the door and stepped out, I felt to platform beyond the door and fell about 5ft to the floor. I laid on the floor for 5 min as the front desk person was advised and came to check if I was OK. I was able to stand up, but felt a sharp pain on my hip and knee. He advised if he should call an ambulance but I managed to make it home as there was only 5 min left of work time. When I arrived home my knee was swollen and throbbing in pain, I immediately rushed to the ER. Workers comp was filed and all paper work was set. When I went back to work I noticed the door had no warning sign around it and the outside of the building had no adjustable platform to be set there. I still have pictures mind this happened almost two years come September. Now they don’t want to finish paying of the hospital as I properly left the company to pursue my education.

    Reply
    • Ian Morris

      Ricardo

      Have you sought the assistance of a specialist injury compensation lawyer? On the basis of what you describe, it would appear that you have a good claim. If you did instruct a lawyer, they should be able to enforce the employer to pay your legal costs and compensate you for the injuries you sustained.

      Reply
  185. Paul Lacey

    We were entering the restaurant when my wife turned her ankle on the flooring between the front entrance door and the second door in to the restaurant The matting/floor covering contains an indentation of a heart and it was whilst walking here she turned her ankle. We have met someone else in A and E this evening who had also experienced a similar issue but with the fracture

    Reply
    • Ian Morris

      Paul

      I am sorry to hear about your wife’s accident. I would like to find out more about the accident so that we can properly advise you as to possible courses of action. Please contact us to discuss the accident in detail.

      We look forward to hearing from you.

      Yours sincerely

      Ian

      Reply
  186. Kim

    Hi my son has fallen at a hunger horse pub while running into the playground he has suffered a laceration about 9 in to his cheek he is only 6 and needed surgery

    Reply
    • Ian Morris

      How distressing for you as a parent and for your Son. He may well be able to pursue a claim for compensation against the Hungry Horse pub, but it will depend on what caused him to fall and what caused the laceration.

      There is definitely a good possibility of making a claim and we’d like to speak with you on this and help you further.

      Reply
  187. shug

    Hi I fell outside entering into a building, there was a crack on the pavement and my 1 inch heel got caught on the crack. I hurt myself, chin cut, left arm hurt and left breast scratched bruised. I went to the doctor that day. Talking to the insurance adjuster they now want a picture of my shoes? Why and is this appropriate?

    Reply
    • Ian Morris

      In cases of compensation relating to tripping accidents, it is commonplace for a defendant insurer to request photographic evidence of a tripping hazard – in your case, the crack on the pavement that caused your heel to catch within it.

      In the UK, the general rule regarding to tripping accident compensation claims is that the defect/hazard that caused the tripping accident must be a minimum of 25mm or 1″ in height, depth, width or length. If the size of the defect is less than this, the claim is likely to fail.

      To request a photograph of your shoes is unusual and not particularly necessary. However, I can see no harm in providing photographic evidence of your shoes. A 1″ heel is not excessive or unusual and as such, I would not expect you have anything to worry about as it cannot be stated that you were wearing inappropriate footwear at the time of your fall.

      For more info you can read our article on proving liability in tripping accidents.

      Reply
    • Shug

      Thank you

      Reply
  188. Theresa

    I was wondering if I have a claim or can get help to pay my hospital bills.I was at a nightclub in Vegas and had 2 drinks and was dancing. I left the dance floor to go to the restroom everyone was dancing and spilling there beer all over the ground and i fell and slipped and hit my head fractured my nose and had some abrasion to my nose.I had to go to the ER and suffered so much loss of blood.The club says they have cameras .I was wondering what to do

    Reply
    • Ian Morris

      Unfortunately, I don’t think we can help you. We are a UK based claims company working within the legal system covering the United Kingdom. As you were injured in Vegas you will need to seek the services of an attorney who is able to operate within that jurisdiction.

      Reply
  189. sarah simpson

    I wondered if you could give some advice on whether I have a valid claim. On the 3rd March I went into a local store and on the way out I slipped on a very wet surface, it had been raining quiet heavily night before and morning. A member of staff asked if I was OK, I quickly got up and left to go home as was shaken and extremely embarrassed. Once I returned home the pain in my leg and wrist was getting bad and bruising to both started to come out I went into store asked if accident book can be filled in. No manager available so they took my details and promised manager would call – never happened I showed them where I slipped and they replied yes that slippery I’ll put cones out I went home. 3 days later no contact from store so I sent a complaints letter to head office. Today 21st received a letter back saying that accident report and cctv been sent to health and safety team and that the store has since seen me and gave me a bunch of flowers as gesture of good will.

    Reply
    • Ian Morris

      Sarah

      I think you may well have a viable claim for compensation here. Of course, we would need to find out more specific information (such as where in the store you fell) during a phone conversation to be able to confirm things, but given what you have said about your slipping accident, we are of the view that we think you should be making a claim for compensation.

      Reply
  190. George

    Recently I arrived to work and parked on the top floor of a car park. On walking towards the stairwell across the parking bays I slipped and bruised my back and arm. I noticed that the car park were displaying the ‘caution slippery floor’ and ‘warning ice’ signs. Do I have a claim against the company for not ensuring the car park surface was not free from ice?

    Reply
    • Ian Morris

      George

      Displaying a hazard warning sign does not in and of itself absolve the car park company of a responsibility, but there is no definitive ‘rule’ regarding ice on pathways etc.

      However, we would be willing to bring the details of your accident to the attention of one of our specialist Solicitors as we may well be able to assist. Given that your accident was within a paid for car park, it would give me far greater hope that you could succeed with a claim than if it were simply on a public footpath.

      Please call us on 01225 430285 and we can then give you a better view of things.

      Reply
  191. Rebecca Herrin

    I am a 62 year old woman and I had my mother at the hospital in surgery for a broken hip. After she came out of recovery, I was told I could go back up to her room. As I was walking back to her room, my rubber sole on my shoe clung to the floor and I fell flat on my stomach. I was shaken up a bit and embarrassed. No one was on the same hall as I, but an attached hallway I just came from, there was a young woman saw me trying to get up and she ran to me to help. There are cameras on every hallway. As I reached the second level of the hospital where my mother was, I first stopped at the nurses station and told my mother’s nurse what happened and she didn’t care to ask me if I was hurt in anyway. One of my fingers was bleeding around the nail and I showed it to her and she gave me 2 bandaids. I said no more about it to any staff until today because now I am hurting where I wasn’t before in several places on my body. I do have a concern about my right kneecap because it hurts like a bad bruise and is indented more than my other knee. I’m just worried if I have any permanent damage to my knee that may need to be cared for. I was walking like I always have. It was an accident, but I don’t know if I have a legitimate claim. The floor was not wet. It was a waxed floor. This happened yesterday. I did mention my fall to two hospital workers. I am hurting all over my body as I right this and still somewhat feel shaken inside like my nerves are on end.

    Reply
    • Ian Morris

      The first things you need to do are to ensure that the details of your accident – how it happened, where it happened and what the injuries/consequences are – are properly recorded within the Hospital where it happened. You should contact them via telephone/email or best, in person and ask them to make sure that there is a record. If they refuse to do this, make sure you put a report to them in writing – sent via the mail or email.
      Secondly, you need to make sure that you have received medical treatment for the injuries you mention – it sounds that the finger injury is fairly minor, but the other injuries are likely to me more serious and longer lasting. You should see your Doctor and get these checked out and diagnosed.

      If the injuries then transpire to be sufficiently serious, you could contact a specialist injury compensation lawyer/solicitor such as ourselves to assist you.

      Reply
  192. debbie ashton

    Hi I had an accident in the swimming baths while collecting my daughter from her swimming lesson there were no blue disposal shoes in the dispenser so I carried on in with my normal trainers on and slipped on the wet floor dislocating my right knee, when I fell it went back into place (however I have done his before a few times but never in a public place) when the passers by went to get help the manager and a swim instructor came to help however the manager didn’t offer me any ice pack for my knee and said if its a reoccurring thing is not going to help anyway, they sat me on a chair and asked if I needed an ambulance, and waited till my husband came to pick me up as I couldn’t drive, I have been off work for a week and half so far on sick leave and have now got a hospital appointment to see how much ligament damage there is and may need a knee operation which means 6-8 weeks off work which I cant afford , if I did put a claim in what would I have to do.
    thanks

    Reply
    • Ian Morris

      Debbie

      Hi, I am sorry to hear about your recent fall at the swimming pool. We could certainly investigate this matter for you with a view to pursuing a claim for compensation. Whether or not the claim would succeed will depend on a few factors, but we’d gladly get our specialist solicitor partners on to this for you.

      It would be wise (if it hasn’t been done already) to make sure that the swimming baths in question have recorded your details and the nature of your accident within their accident book. If they didn’t take your details at the time, you should email them, write to them (recorded delivery) or go to see them in person.

      Given the nature of your injury, it is definitely worth pursuing this to see if we can take this to a successful conclusion – our article on knee injury claims may be of interest and give you an idea of compensation amounts.

      Reply
  193. Danny

    Hello,

    Two days ago I was entering a nightclub toilet and fell on a really really wet floor. And unfortunately I doubt much of it was water! After landing on my hand and going for an X-ray I have broke my ring finger around the knuckle on my dominant hand. There was no wet floor sign and the floor was abnormally wet. But I probably did have slippy shoes on and surely they would argue I’d been drinking. Do I have a case? Thanks

    Reply
    • Ian Morris

      Danny

      Hi, thank you for discussing your situation with us.

      We would gladly try to pursue this claim for you – indeed, we have just settled a very similar claim for a client who sustained a dislocated knee in very similar circumstances within a night club.

      The fact that the floor was extremely wet and slippery with no hazard warning sign on display is very important here. Although you are right to indicate that drink may play a part in this matter, the fact that you’d either had a drink or were even a little drunk would not preclude you from being able to make a claim for compensation.

      Going to a nightclub for a few drinks is a legal activity and as such, it is foreseeable that club goers maybe a little drunk. As such, the onus on the club to make sure that the facilities are safe, that signs are erected and floors are not left wet should be even greater than normal. If the 3rd party tries to argue that your injury was caused because you were drunk, they may be able to force you to have to admit some responsibility, but you would still have a claim.

      Reply
  194. Linda

    Hi, I tripped and fell in a well known retail store in December, cutting my face and fracturing my femur. I needed surgery the next day and now have rods, plates and screws in my thigh. I’m still not mobile now. Unfortunately, the store are accepting no responsibility whatsoever and all the hazards and obstacles that were on the shop floor on the day of my accident were subsequently removed when my husband visited the store two days later! I know it wasn’t my fault how I tripped but I can’t prove it was their fault either. The CCTV wasn’t working properly and we were told by the manager that it was 18 years old and ‘not fit for purpose’. They also emailed me a copy of the Accident Report whereby they had my age and medical conditions wrong. Where do you think I stand in making a claim?
    Kind regards
    Linda.

    Reply
    • Ian Morris

      Linda

      Hi, fractures to the femur are definitely a serious matter and the fact that you’ve required surgery and been left with metal work in your leg is indicative of this.

      The 3rd party are clearly not minded to help you and it seems that they are being actively unhelpful. The concerns you have about the items being removed from the floor and the lack of CCTV should not stop you from attempting to pursue a claim for compensation for the injuries and losses this has clearly caused you.

      I would imagine that you required an Ambulance and paramedic treatment after your fall and as such, the Ambulance service will have a record of where you were injured and how, as well as what injuries you had.

      Please call us so that we can discuss this and help you get a claim up and running. You have clearly been badly hurt and really ought to try and hold the store in question accountable.

      I look forward to hearing from you.

      Ian

      Reply
  195. Dean Fayal

    Hello and thank you for you input. Today I was paying a bill at my storage unit where I live. Here in central Oregon we have had a lot of snow and ice. It was around 10 pm and as I was walking out of their office the manager was following me due to another customer being upset he had not thrown ice melt down and his car was sliding up the hill to enter the facility. As I walked cautiously down the hill I slipped landed on my tailbone and left shoulder. The manager asked if I was ok and after getting my bearings and rolling to my stomach I slowly stood and said I think so. I then walked to my truck and sat for a second. My lower back felt a bit numb and my shoulder hurt a bit. I finished putting away boxes and drove home. When I got home my shoulder was hurting pretty badly and my back was starting to ache. I have a previous back injury and knew it was messed up again but I went inside and layer down took some advIL and fell asleep for a few hours. Now my shoulder really hurts as if it is dislocated and my back is in pain again. I haven’t been to the doc yet but feel I need to go now. I didn’t take pictures or take a video of the area because as soon as I drove away he started to throw out the melt. They open at 8am and I was there 2 hours after they opened. They also have cctv all over that place and I’m sure it was recorded. And the man that got in his car said I almost did the same thing after saying why don’t you have the melt down. Are they liable?

    Reply
    • Ian Morris

      Dean

      Hi, thanks for sharing your accident story. I am sorry to hear of your situation and I can fully understand why you are hurting as you describe.

      Sadly, I can’t offer any specific advice as you are based in the US and we operate under the jurisdiction of the legal system of the United Kingdom. What I can say is that if the accident scenario you have described had of happened here in the UK, you may well have a good chance of holding them liable.

      Reply
  196. Jo

    Hi

    I have slipped in the car park where I work on slate like uneven tiles !! They where wet due to the rain, no wet signs are ever used, I ended up going to hospital for a X-ray! I am now in a splint and have to attend a fracture clinic in two weeks time. These slate tiles have been on the risk register for the past few months as they are very slippery! I did slip a few months ago, but actually fell yesterday. Due to this being so close to Christmas I do not want to take anytime off work but as I work in a district nursing team i am unable to do my job. The X-ray could not see any broken bones at the moment but they have still put me in a splint due to my wrist being swollen and for review. Is this worth following up as this hazard has been hilight as a risk for many months and Notting has been done ? An incident has been recorded regarding my fall .

    Thank you
    Jo

    Reply
    • Ian Morris

      Jo

      Thank you for letting us know about your accident at work. On the basis of your comment, there would certainly seem to be a case to be made against the employer/land owner regarding the materials used to surface the walkways/car park. Further, if the ‘slate like uneven tiles’ have previously been reported and are on a risk register, it would only serve to strengthen your claim.

      We can’t of course, state anything with certainty at this stage as we would need to see photographs of the tiles in question but we would certainly be happy to investigate this matter further for you and put you in touch with one of our specialist injury compensation solicitors to discuss this with you.

      I hope that this response is of help to you and we look forward to hearing from you.

      Yours sincerely

      Ian Morris

      Reply
  197. Toni Duroux

    Hi my name is Toni , Only tonight I went to Coles supermarket and I slipped on water that was leaking from one of their big freezers (No sighs were out). I slipped down into a splits kind of position then landed on my knee. Hurt my toe ,hip and arm in the fall. But the other pains have eased up but my arm is still sore. My arm is sore from graving onto the trolley to try and stop myself from falling right down to the ground. I told a worker straight away and I also had a witness, who asked if I was okay. I went straight to the ER and dr saw me and gave me something for the swelling up n my elbow area. Please get back to me. Thanks

    Reply
    • Ian Morris

      Toni

      On the basis of your comment, it would seem that under UK law, that you have a very valid claim for slipping accident compensation.

      If a freezer within a supermarket is leaking and the supermarket has failed to either remove the leaking freezer or at the very least provide warning signs to indicate a slipping hazard, the supermarket would face a very difficult task to defend any claim made against them as they have clearly failed to provide a safe environment for their customers.

      Reply
      • Toni duroux

        Thank you

        Reply
        • Ian Morris

          No problem Toni, I hope that you make a speedy recovery.

          Ian

          Reply
  198. Ashton

    I was shopping in my local supermarket this evening and I happened to slip on a piece of chocolate that was stuck on the floor, whilst holding a shopping basket. I never reported it to the staff there as I was to embarrassed. Once I told my partner at home he made a phone call to the supermarket to explain the situation to be told there was nothing I could do as I never reported it as soon as it had happened. I have photos and a video evidence of the item I slipped on.

    Reply
    • Ian Morris

      Please ignore the view that the store worker gave you that ‘there is nothing you can do’ because you didn’t report it immediately. Whilst it would have been ideal to report it, we understand that being embarrassed after a slip in a very public place and being in shock and pain would lead you to just going home. Indeed, it is common when speaking to people who have slipped that they are embarrassed and do just go home and it is only later when their pain worsens and they can reflect on matters that they return and report the details of their slip.

      In your case, we are more than willing to investigate your accident and look at pursuing a claim against the supermarket for your injuries. The key thing is that you have now reported the matter to the supermarket and they do have the details on record. I would also advise that you seek medical attention from your GP for the injuries that you have sustained.

      We look forward to speaking with you.

      Reply
  199. Edna

    I slid on some food substance on the floor while walking I almost fell and the person I was walking beside caught me. By trying to catch my balance I hurt my hurt my knee and couldn’t put pressure on it right away. I filled an accident report with the supervisor but my knee is still sore. I haven’t gone to the doctor yet. Do I make a claim?

    Reply
    • Ian Morris

      Whether or not the claim can succeed will depend on the defence raised by the 3rd party facing the claim. In the United Kingdom, the courts have previously ruled in favour of claimants when a 3rd party has been unable to demonstrate that they employ an adequate and sufficiently thorough cleaning regime in their premises. For example, when a person slips on a spillage on the floor of a supermarket, a slipping accident claim can succeed if it can be shown that the supermarket has not checked their floors for leaks, spillages or dropped items on a regular basis. Also, if spillages/dropped food is cleaned up and the floor washed, a hazard warning sign should be erected to provide notice to those using the area that the floor could be dangerous. As a rule of thumb, the courts have found that unless a business inspects and clears its floors once every 30 minutes that it will be liable if a person is to slip and fall due to an item on their floors. When it comes to claiming slipping accident compensation, the defendant must prove that they employ such a cleaning/monitoring regime.

      I hope that this information helps and I wish you every success with your claim for slipping accident compensation.

      Reply
  200. Mrs wilkes

    Hi, I was celebrating my friends 30th birthday on the 30th September . We had dinner out and decided to go to a few bars for drinks before we headed home.
    The last place we went I got a drink and noticed they was having a foam party as their was a foam machine but no foam as of yet ( this was now early hours of October 1st) I’m not sure if they was intermittently throwing out foam . Drink drank I said to my friend lets go on the dance floor as the foam was starting up ,we approached the dance floor and as it was rather packed I made my way to the back where there was less people and not much foam , as I got to this area it was very wet under foot and my feet went from under neath me causing me to completely fall to the floor and bang my shoulder, upon getting up quick through utter embarrassment of a full establishment I regained footing and thought that my shoulder felt sore but hoping it was because it was initially just banged and was hoping the pain would subside. After a short time my friend suggested we get a taxi home as the night was drawing to an end for us .
    After getting into the taxi I was aware of the pain more in my shoulder but was like previously said hoping it would subside. On arrival of home I undressed and had a shower before getting to bed it was during the shower that the pain increased to the point I felt very sick and shaky.
    My husband helped me to bed as I was struggling at this point to get any bedclothes on as the pain was immense.
    After a few hours of on and off sleep due to the pain I woke to be in more pain and knew something wasn’t right .
    My husband who was on early shift at work had to leave work early and take me to hospital as I was and still am unable to drive.
    Upon arrival at A&E I was given an X-ray and told that I had fractured my shoulder , given a sling and an appointment for fracture clinic and told I would need time off work as it stands I’m unable to go back to work till at least November .

    That evening I messaged the place and mentioned my concerns… Especially that no one was told they couldn’t have drinks on the dance floor which is very much a hazard and that I was fortunate to have finished my drink and not be holding a glass when I fell or to have fallen on any glass.

    I believe where I was standing for how little time that foam had started their was no way that area of flooring could have been from that session of foam and that flooring must have already been very wet to start with.

    My message was ignored by the place , so I made another attempt at a message highlighting the fact that I’d previously sent a message , this was also ignored. I resorted in writing a message underneath their few daily promotional post on Facebook and yes still was ignored.

    As it stands I’ve not worked since this happened on the 1st October and it won’t be till at least November I’ll be able to at the very earliest.i have four children to care for . I’m unable to drive so having to walk to any appointments..school runs and anything that I would have done in my car and feel quite isolated as to what I can and can’t do, my husband and family have had to take on duties to help me as this is my writing/stronger arm . And plans that I’ve had arranged have had to be put on hold as I’m unable to do these things with a fractured shoulder this includes my husbands and i’s 5th wedding anniversary on the 15th of this month .

    I would very much like to know where I may stand regarding this case.
    Many thanks

    Reply
    • Ian Morris

      Thank you for describing the slipping accident in which you fractured your shoulder. I am very sorry to hear about your injury and I wish you a speedy recovery. Having handled many shoulder injury claims, I appreciate what a nasty injury it is and how difficult it is making life for you.

      Claiming compensation for injuries sustained after slipping on a wet floor in a nightclub is something that we have assisted with on a number of occasions, both successfully and in failure. The key is proving that the establishment is not managing the risk of injury to those using the dance areas and as you say, having no enforcement of a ‘no drinks on the dance floor’ policy is something that we have used to succeed with claims that are similar to yours.

      There is no guarantee that we could succeed with a claim for you, but we would most certainly be willing link you with one of our specialist injury compensation solicitors so that you could have a full discussion with them. This would then enable an educated view to be given as to the prospects of success that your claim would present and from this, you would be able to decide whether to pursue a no win no fee claim.

      Reply
  201. Vivienne Lavery

    I badly broke my elbow on Tuesday 9th August 2016 at Alicante airport , I slipped on a piece of tomato on the floor of the checking in lounge .

    Reply
    • Ian Morris

      Vivienne

      Thank you for commenting on this article. I know that we have already spoken with you and I hope that we have been able to assist you. As you will appreciate, the difficulty in your case is that the accident happened outside of the UK and to this end, I am not certain as to whether or not you will be able to proceed with a claim.

      Reply
  202. Mark McCuistion

    My wife and I were leaving a restaurant. The main thoroughfare for this restaurant passes the one and only kitchen door that all kitchen and wait staff use. As we approached the kitchen door, two waiters hurried out in our direction causing my wife to have to make an athletic move to avoid them as one was carrying a sizzling hot platter of fajitas. The encounter was such that if she had not quickly acted she could have had a chest full of sizzling fajitas and been burned by the platter.

    As a result, she has sprained her foot and is in a walking boot for 3 weeks. She will also have surgery in a few months to repair a previously existing but exacerbated condition in her sesamoid bone in the same foot.

    The manager witnessed the event and stated that this sort of near collision happens all the time.

    Is there some sort of claim here?

    Reply
    • Ian Morris

      Dear Mark

      Thank you for telling us about your situation. If your wife was injured this way in a restaurant in the UK, we would certainly be keen to pursue this claim for compensation.

      It sounds as if the methods used by the restaurant and the lay out of the dining area is a recipe for disaster and that accidents are foreseeable. Pre-existing injuries which are worsened by an accident can also be claimed for.

      Reply
  203. Panhina Kue

    Hi Ian,
    I was at a restaurant called Wild Wings on April 23, 2016.
    While I was walking down the aisle to get some service, I slipped and fell on a wet floor.
    By doing so, my knee cap dislocated. I spoke to the manager and told him that I was in pain.
    He claim that there was a wet floor sign present but not in plain sight where the wet floor was located. He said that it was pushed back against the stairs so customers can “walk freely”. I had him fill out an incident report and went to the emergency room. The doctor on duty took x-rays and told me that there was no broken bones and that my knee was probably just bruise (because of the swelling).
    It has been a month now and I’ve tried to let it heal with time.
    I used to be able to do Cardio and run but lately my knee will bruise up and hurt all over again. I’m not able to go to the gym anymore.
    I’m thinking about going back to get a MRI and consult with an actual Orthopedic but I’m not sure if the restaurant will pay for my visits.
    I assume their corporate office will cover for it, right?
    I’m frustrated and I’m not sure what to do at this point.
    Thank you in advance!

    Reply
    • Ian Morris

      Panhina

      What a painful and distressing accident you have had. In the UK, personal injury compensation case law dictates that simply placing a hazard warning sign out is not enough to remove liability should someone slip on a wet or slippery floor surface.

      A hazard warning sign should be in clear view from all angles and should only be a temporary measure whilst any spillages or slipping hazards are tended to. In your situation, it appears that you would have a viable claim for personal injury compensation – if your accident happened within the United Kingdom. I believe however, that you may be outside the UK. Therefore, I would highly recommend that you seek the services of a specialist legal company acting in personal injury compensation within the jurisdiction of the country in which you are living.

      I hope that this helps.

      Regards

      Ian

      Reply
  204. Kirstie macleod

    Hi there, i was out at a nightclub in heels and had been drinking and the group i was with were asked to leave the premises after an altercation (non-violent) as i was ushered out of the door by the doorman i went from smooth concrete onto a stoned car park area and fell. It resulted in a spiral fracture of my humerus. I had to take myself to A&E as the doorman left me. I contacted police but there is no cctv angle in that area.
    I am to remain in a brace for 8 weeks and cannot work until then. Cannot shower without help, cannot prepare food, do dishes, out my socks on etc.
    Is there anything at all that can be done to help me replace my lost wages at least?

    Reply
    • Ian Morris

      Kirstie

      Hi, thank you for contacting us about your accident. The injury sounds really nasty. Spiral fractures are amongst the more serious of bone damage injuries. I hope that you are able to make a speedy and full recovery, but I would imagine that you have a long road ahead of you in order to get back to full health.

      Your situation is certainly something we can investigate a little further and we may well be able to assist you with pursuing a claim for compensation. However, as you may appreciate, the specifics of your accident scenario are not straight-forward and this could mean that pursuing a claim for personal injury compensation isn’t as easy as it can sometimes be.

      You have described the events that lead to you sustaining the injury and whilst this explains how things happened, in the matter of any potential claim for compensation, they may well be irrelevant.

      With any claim for slipping or tripping accident compensation, the number one issue to resolve is the cause of the fall and identifying the hazard that caused your fall. In this case, you state that you went from a smooth concrete surface to a stone car park surface and then fell sustaining your injury. The surface of the car park here will be the key element. If it can be shown that the surface is hazardous, specifically where you fell, you may well be able to bring a claim for compensation against the owners of the car park. To enable us to investigate this further, we would need to look at some photographs of the car park surface where you fell, ideally showing the transition from the smooth concrete surface to the stone car park. We need to see if the surface is dangerous (in the eyes of a claim assessor or even a court Judge) and if so, we could take this further.

      The fact that you were drinking and wearing heels may play a part in the claim later down the line. However, it is not illegal to drink or even be a little tipsy and there is no disqualification from making a claim for compensation if you have fallen whilst wearing heels. However, these two facts could play a part in assessing the level of personal liability in this accident. At this time, I do not know the full facts, but it may be that even if you are able to demonstrate that the car park surface was dangerous and caused your fall, the defendant will be able to place an element of responsibility on you because of your condition and choice of footwear. If this were to happen, this is known as a split or shared liability settlement. For example, if the 3rd party car park owner was proven to be liable for a dangerous car park surface and therefore responsible for your fall and you were shown to be drunk (Paramedic or Hospital records may well list this if you were) and your shoes inappropriate for the surface, it could be that the car park owner is liable for 75% of the accident (& compensation) and you are liable for the other 25%. In this case, you would receive 75% of the value agreed for your claim and loss of income. Of course, these percentages could be very different – I list this as an example.

      We would like to speak with you further and I suggest that you get some photos of the accident location as we’ll need to see them in order to give a view as to whether or not your claim should proceed.

      We look forward to hearing from you.

      Regards

      Ian

      Reply
  205. Geri

    My family and I went out to dinner and my mother was getting buffet. and at the buffet table she slipped and fell on her wrist. There was wet floor signs up. But, her wrist is broke and she needs to get surgery. She has to be out of work for three months. Is there anyway she would have a claim that she can file or no because there was a wet floor sign up?

    Reply
    • Ian Morris

      Hi Geri

      When a hazard warning ‘slippery surface’ sign has been erected at the site of a slippery floor, it can often mean that it is unlikely that any claim for slipping accident injury compensation will be successful. However, simple placing a hazard warning sign in a known slippery area in and of itself does not necessarily absolve a business or organisation from responsibility if someone then falls and is injured. If an area is known to be subjected to a leak – so the floor will remain wet, simply placing a sign out is insufficient as a business would need to do more to ensure that people were protected from the risk of injury as much as possible.

      In the case of your Mother, there are various things that could be in her favour – like the location of the sign, was it clearly visible before she had fallen? Was it obscured from view? What was the nature of the cause of the slippery floor? Here’s some useful information on whether or not you can claim injury compensation after slipping on a wet floor when a hazard sign was in position. You might also want to read our article on wrist injury claims.

      Reply
  206. Abjemlm@aol.com

    I fell while bowling at Brunswick zone. I had just gone to the bathroom right before I bowled. I was wearing shoes I rented from the establishment. As I approached the lane and began to release the ball my shoes stuck to the floor and my body continued to move forward. I fell injuring both knees and my right elbow and right foot. I have had an MRI on my left knee which showed a tear in the miniscus and swelling around the joint. I have received a cortisone shot thus far and we are waiting to see if it repairs itself.

    I am getting an MRI on my right knee next week as the pain has continued and increased over these past three weeks. I am mostly looking for coverage of my medical bills. Restitution would be ideal but at least the bills should not be on me. Do I have a legitimate claim?

    Reply
    • Ian Morris

      We understand your frustration with this issue. Being left with potentially expensive medical costs after simply going out for a social event like bowling is not what you would expect. The difficulty you have in terms of succeeding with a claim for injury compensation will be proving that the cause of the accident was negligence on the part of the establishment and not just an unfortunate ‘risk’ that can happen when taking part in a sporting event. With this in mind, it is important to know whether or not you recorded the details of your accident (your version) and injuries with the bowling venue at the time and whether or not you have any independent witnesses who saw what happened and would be willing to support you?

      Reply
  207. Molly

    Hello I was at a nightclub and I slipped on the wet dance floor, fracturing my right hand and damaging a ligament. Due to this I have not been able to work over the Christmas period in my job, also it will affect my studies as a teacher at university as I am unable to participate in pe lessons and struggle to write. I was not drunk, even the hospital said so, however the nightclub simply took my name and a bouncer drove me to the hospital that night. Am I eligible for a claim? It’s stressed me out a lot obviously due to it being my dominant hand and not being able to work.

    Reply
    • Molly

      Also there was no wet floor signs or any warnings.

      Reply
    • Ian Morris

      Dear Molly,

      Many people wrongly assume that it will be almost impossible to make a claim for compensation if they have an injury whilst at a nightclub or pub. This is because people think that there will simply be an assumption from the defendants that you would have been drunk and therefore responsible for your own mishaps. As you have said, you were not drunk – but even if you were, being drunk is not against the law and therefore, if you are injured because of someone else’s negligence when you are drunk, you can still pursue a claim for personal injury compensation.

      Your claim, as with all others will depend on whether or not it is possible to hold the nightclub liable for your injuries. The owners and management must take in to account all foreseeable risks of injury to their customers and do their utmost to minimise those risks and provide adequate warnings of the risks of injury. In a nightclub, it is foreseeable that drinks will get spilt and that if this happens on a dance floor, the area will become slippery and dangerous. With this in mind, many well managed venues now prohibit drinks from being taken on to the dance floor. In your case, the nightclub would have to prove that they have carried out adequate inspections of the area during the night and done their best to ensure safety for customers like you. You mention that they did not erect any signage and that there was no way of you knowing that there was a risk of slipping and being injured so badly.

      We would be very happy to help you make a claim for personal injury compensation. It is good that the nightclub staff took your details and that they took you to Hospital as this will help to provide a paper trail that your solicitor can use to prove that you were injured where you have alleged and how you have alleged.

      I very much look forward to hearing from you so that we can help you get your claim for personal injury compensation up and running. In the meantime our article on hand injury claims may be helpful and give you an idea of compensation amounts.

      Reply
  208. Joanna

    Hi,
    In May I slipped on a wet floor in a shoe shop on a rainy day. There was no sign up and I wasn’t offered an accident incident book, so have no record of it other than the 3 people I was with.
    I twisted my ankle and had immediate pain. 6 months on I am still suffering with the pain and stiffness. I haven’t been to my GP yet as I have a lot of other health problems and don’t want to seem like a hypochondriac, but I feel I should go to get X-rays in case it has hairline fractures.
    Could I claim for this accident even though there is no record of it in the incident book? Might they still have the CCTV footage of the accident?
    Thanks for your help…

    Reply
    • Ian Morris

      Dear Joanna,

      Obviously, the fact that there is no accident book record regarding this incident may make things more difficult and it will make it easier for the 3rd party to deny that you were injured in their store and in the way you have claimed. However, you do have 3 witnesses and that is a great help.

      You should DEFINITELY seek medical attention for your injuries at the earliest opportunity. Make sure you tell the Doctor how the injury was sustained and where it happened. If they can note that on your medical records, it may help when it comes to pursuing your claim for personal injury compensation.

      It is now too late to ask the store to record the details in their accident book, but you I would advise that you either email or write to them outlining what happened and how you were injured, where it happened and when. You could state that you didn’t record it immediately because of the pain and because you were in shock or even that you didn’t realise the severity of the situation etc. If you send an email, you’ll have a copy in your ‘sent’ folder and if you decide to post a letter, do it by recorded delivery, retaining a copy of the letter and your receipt of postage. This all helps to get the ‘paper trail’ in place that will help with the prospects of succeeding with your claim.

      I look forward to hearing from you and helping you.

      Reply
  209. Sophia Peyroux

    I was at work carrying a large pile of washing to the laundry room which requires me to walk through the kitchen and utility area.
    As I walked through I passed multiple people who failed to tell me that the floor out the back had just been mopped and therefore was very slippy and to take caution.
    They could clearly see that my vision was restricted by what I was carrying.
    I walked down two of the three steps and once I got to the bottom step I slipped and fell resulting in my hitting my head off the step and also badly damaging my ankle.
    I proceeded to go to A&E to find that I have a severe sprain and ligament damage to my ankle and foot.
    After the fall I called for my colleagues who came in, one of which asked if I had seen the wet floor sign, to which I responded no as I had restricted view. This was in the middle of the day at a time
    When that particular floor isn’t washed due to it being the access to various other things. My employer themself said that the floor was like an ice rink and that it wouldn’t usually be washed at that time but because we weren’t busy that they had.

    I’m wondering where to go with this? As there was a wet floor sign, is there any point in trying?

    Reply
    • Ian Morris

      Hello, thank you for your comment and enquiry. Ligament sprains (and similar soft tissue injuries) can be really nasty, often worse than fractures and in many cases cause a great deal of pain, discomfort and restrict mobility. With this in mind, it is understandable that you feel aggrieved, I would too and I believe that there are a couple of possible issues that give your claim decent prospects of success.

      Firstly, the fact that a hazard warning sign had been erected does not in itself absolve your employer of all liability for your accident and the injuries you sustained. You mention having to carry a large bundle of laundry that prevented you from having a clear view of the route you needed to negotiate. If your employer has tasked you with working in such a way that makes it impossible to see where you are going, to see warning signs or hazards, then they are exposing you to the risk of an accident and injury. Whilst your employers insurers are likely to attempt to defend any claim you make by asserting that hazard warning signs were in situ, a specialist injury compensation solicitor would counter that argument on the basis that you were left unable to see any hazard warning signs due to the working practices of your employer – making you carry items that blocked your vision and not providing you with an alternative. I would argue that your employer should have provided you with a trolley or other similar item that would enable you to move heavy or bulky items such as laundry whilst still being able to clearly see where you are going and identify and avoid any hazards in your way.

      The second element of possible liability against your employer could be that your colleagues failed to help you to avoid the risk of injury in the workplace. Whilst the Health & Safety of a workplace is the responsibility of an employer, employees and colleagues have a responsibility to minimise the risk of injury and prevent accidents wherever possible. Given that your colleagues provided no warning to you, it could be argued that you were failed by both your employer and fellow employees.

      I believe that you have a good chance of succeeding with a claim for compensation against your employer. Any claim would be made against the employers liability insurance cover that your employer would have in place and would not affect your job or those of colleagues. Direct2Compensation would be very happy to help you commence a claim for compensation and can link you with a specialist solicitor.

      Reply
  210. Shania mcmeekin

    Hi,I was in a restaurant and pouring some hot soup. I turned around to walk to the table and slipped over onto the floor and burnt my fingers on soup and tore the muscle in my shoulder (told by the a&e)
    There was no hazard sign whatsoever and a member of staff said that the floor is greasy of the tray collectors coming in and out I filled an accident form out and wanted to know if i have a case here?

    Reply
    • Ian Morris

      Whether or not you would definitely win compensation is something I cannot say, but I am of the view that you have a strong claim. If the floor is known to be slippery, the very least that you should expect is to be warned of the risk. To this end, it could be argued that the restaurant has been negligent by failing to erect a hazard warning sign and it is likely that such an argument would succeed. Further, the restaurant may well have an incorrect floor surface in place and could therefore be further negligent.

      After any accident at work it is important that you should make sure that the details of your injury and your accident are recorded within the accident book. This is especially important when it comes to making a claim for compensation. Read more about what an accident book record is here. I note that you have already received medical treatment, meaning that medical evidence will be available to support your claim.

      Reply
  211. Jim Lewis

    My mother works as a cleaner in leisure centre, after going to the office to collect a key she fell over on a wet floor, the floor was wet from it raining outside and people bring the water on there shoes, not from it being cleaned.
    As a result my mum slipped and landed face first into the floor, resulting in 7 stitches to her lip, a bruised hand and maybe a chipped tooth ( unsure until the swelling has gone done)
    A witness ( Member of staff) has said there was no wet floor sign in sight and once the incident happened a wet floor sign Was brought closer to the entrance.
    My mum does not want to cause a fuss but I have said if you didn’t fall the someone else would have sooner rather than later.
    The floor is a vynel material, do you think there is reason to make a claim?

    Reply
    • Ian Morris

      Dear Jim

      I believe that your Mother has every right to pursue a claim for compensation given the lack of hazard signage in clear view to give her any warning. Your Mother’s initial reaction not to cause any fuss by making a claim is a common one with claims for accident at work compensation. People often worry (needlessly) about making a claim against an employer. However, being left with 7 stitches in a facial injury is definitely the kind of thing that should be claimed for. After all, this is why employers take out employer liability insurance.

      We would be more than happy to explain the claims process to you or your Mother and to help with a claim for compensation. We’ve got some top notch specialist accident at work solicitors who would be very happy to pursue this claim on a no win no fee basis.

      Reply
  212. Michelle jones

    My partner slipped in a supermarket due to a spillage there was a wet floor sign but not placed where the spillage was (this was 4 ft ) He can give you more info it was put into accident book as soon as he fell they put 2 more signs up and offered to pay for his shopping can you let us know if it’s worth putting a claim in his team shirt and jeans are marked with chemical spillage his injuries are badly bruised elbow bruised back banged head etc

    Reply
    • Ian Morris

      Even though there was a hazard warning sign on display, this doesn’t mean that there is no claim. Indeed, if we can demonstrate that the hazard warning sign had been placed in the wrong area and the slipping hazard ignored, the claim would remain strong.

      To summarise, I would definitely advise making a claim for compensation. You could claim compensation for the pain and discomfort caused by the injuries as well as any other losses – which would include your clothing damage etc. You can have a read of our article on supermarket claims if you’d like further info.

      Reply
  213. claire stuart

    Hi
    I was in a uk restaurant recently. I was holding my 9 month old baby in my arms as I was about to be seated at our table, I slipped. I did everything in my power to stop my baby from coming in to contact with the hard tiled floor. I hit the wall behind me with my hip as I was jerking in mid fall and loss of balance. My baby hit his head on the high chair during the process. As I came to a balance, thankfully not having fell I saw the floor beneath us was wet through with a big puddle. I have a picture of this and the mark on my babies head. There was no hazard sign highlighting the floor was wet through. The whole thing was caught on CCTV and the restaurant was very apologetic and acknowledge the zero sign or that anyone came to see if we we ok until we had to highlight what had just happened.
    The whole thing makes me feel sick to think of what could have happened had I fell at such force and the babys head hit the floor. I would hate for anyone to suffer as a result of such negligence. Due to the potential risk this posed do I have a valid claim based on this scenario?

    Reply
    • Ian Morris

      Hi Claire

      Thank you for the comment, i’m sorry to hear of your incident. As a father myself, I can appreciate how distressing it must have been for you when this accident happened.

      Regarding whether or not you have a valid claim, it is certainly something that we can investigate for you and from what you say, the fact that the restaurant staff have taken you to a table where there is a wet floor, with no hazard warning sign erected would indicate that liability may well be against them. It would seem reasonable to expect that staff in a restaurant would clean the table before they take you to it and have a check around to make sure that the table and floor is clear. They should have noticed a spillage and at the very least erected a hazard warning sign and then informed you of the risk. In reality, they should have delayed taking you to your table for a few minutes whilst making sure that the area was safe and clean.

      I will email you with further thoughts on your comment and incident and ask a few relevant questions of you so that you can provide greater information to us.

      Remember, that it would cost you nothing to enquire further, to have a solicitor discuss the matter with you and if they then pursued the claim and it didn’t succeed, you would not have to pay any costs at all. I would certainly say that it is worth pursuing the claim.

      Kindest regards and best wishes

      Reply
Direct2Compensation Personal Injury Claims

Speak with a claims expert

We're happy to answer any questions you might have, or let you know if you are eligible to claim. Just fill out the form below. You can also call us on 01225 430285.