How to know if you have a valid claim for work accident compensation


Just because you have been injured whilst at work, it doesn’t necessarily mean that you will be entitled to make a claim for personal injury compensation. It’s not always easy to know where you stand and most people have no real understanding of the personal injury claims process or how no win no fee works.

In most cases, it is relatively easy for us to evaluate the likely outcome of a claim for workplace accident compensation, so we advise you to contact us and discuss the details of your accident and injury with us. Most importantly, we know what questions to ask to work out whether it is likely that you would be able to prove that your employer was liable for your accident and therefore responsible for compensating you for your injuries and any other losses that you may incur.

A strong work accident compensation claim

All accidents and causes of injury should be reviewed on an individual basis. However, there are some basic pointers that can help you identify where you stand regarding the strength of a claim or otherwise.

  1. Did your employer ever give you any training? (this could relate to manual handling training, specific training to use certain machinery or other job relevant training). If the answer is no, your employer has breached health and safety guidance already.
  2. Were you given an induction to the workplace? This would include guidance on accident management protocols, safety exits, hazard avoidance etc.
  3. Were you provided with, or advised what personal safety and protective equipment you should have to complete your job safely? If the answer is no, your employer could be liable for your injury.
  4. Did your employer adequately maintain equipment and service machines?  Did they ensure that safety guards and mechanisms worked?
  5. Were you advised how to report accidents and how to access the accident book?
  6. Did the employer ensure correct staffing levels and an adequate amount of first aid trained staff?
  7. Did your employer act upon reports of potential risks of danger to employees?

The above is just a guide and there could be many more ways in which an employer would be liable.  The most important thing to do after an accident at work, once you’ve received medical attention, is to find out where you stand.  We know your rights after an accident at work and what responsibilities your employer has regarding injuries at work. We can help to make sure that the details of your accident have been recorded properly and by the right people. We can help you to understand the claims process, how things like the costs of making a claim on a no win no fee basis are met and answer common questions about issues like whether claiming compensation after an accident at work can impact on your employer or colleagues.

The sooner you start your claim, the sooner we can help you make sure that there will be no chance for your employer to evade responsibility for the situation in which you find yourself. We understand that making a claim for injury compensation after an accident at work can be a daunting prospect and with this in mind, it will be helpful for you to understand the stages of the Direct2Compensation claims process. Indeed, if you have any questions, you can contact us with no obligation. At Direct2Compensation we guarantee two things. Firstly, that we will never pressure you in to making a claim and secondly, that should your claim fail, you won’t pay a penny to any person whatsoever.

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    • The Health and Safety at Work Act and employer responsibilities regarding health and safety at work and provision of safe working environments applies to ALL workers – regardless of them being permanent, temporary, agency, part time or full time.

    • Your enquiry is somewhat unusual as in most cases, slipping on wet grass would not provide any basis to pursue a claim for compensation. However, if you are performing duties for your employer, there could be a claim here. We would need to know more about your work, who tasked you with performing the duties and what risk assessments (if any) the employer had carried out prior to instructing you to install the CCTV before we could advise you further. I would strongly suggest that you call us on 01225430285 or use our ‘start a claim’ page so that we can discuss this with you and help you better understand your rights.

  1. A beer keg fell on my foot from 12ft as it wasn’t properly placed on the lift going down to the cellar properly breaking my big toe, currently off work self certified. Is this my employers fault or the delivery drivers from the suppliers fault

    • You certainly have a valid claim for compensation in this matter. You should make sure that the incident and a full description of what happened are recorded within your employers accident book.

      The claim would most likely be pursued against the employers liability insurance in the first instance, but they may counter claim against the supplier for the negligent placement of the keg.

      From your perspective, you shouldn’t worry about that issue as any claim will eventually fall to an insurer to handle and won’t directly affect the employer.

      Please call us on 01225430285 or use our ‘start a claim’ page to get the ball rolling for your claim.

  2. I have recently been injured at my work and was wondering if i am entitled to make a claim.
    I work as an operations manager for my current employer. Last Wednesday i went to work as usual, however that morning as I drove up to the branch I could see the shutter door to the Goods-in area was open.
    As I parked, I was greeted by the overnight delivery driver who informed me that the shutter door would not close.
    I initially looked at the shutter and around it from the ground floor and noticed that the cables were very slack either side.
    I was concerned by this because as I wasn’t aware as to what had caused this norr was I certain as to whether the shutter door would potentially fall down all of a sudden. So I decided to move the stock away from the shutter.
    After a short while a colleague of mine arrived and I asked him to stay in the Goods-in area to make sure nobody went near it because I was concerned of the risk.
    As it is my responsibility for the branches safety and security – both buildings and people, I decided to go upstairs to see if i could spot any defect. I was hoping to see an obstruction or obvious damage, so that when I was to report it – to gwt an engineer out I could give sufficient information.
    I couldn’t see anything due to the shutter door being partially up and so I asked my colleague to stand as clear of the shutter as possible and to press the down button. He did so, but this only caused more slack in the cables. I then asked him to press the up button, this then took the slack and the shutter door moved up fully. I then asked him to try to close it, whilst still standing clear and he did so. The shutter closed completely.
    I was happy because I thought that at least there was no risk of the shutter falling on anyone now.
    My colleague then opened the shutter, as our deliveries go through the Goods-in area. At this time, I then turned to walk away. However, I suddenly felt excruciating pain in my left hand so I naturally pulled it towards me. My ring finger and my middle finger were severely disfigured and blood was flooding from them. I swiftly ran downstairs and I told my colleague to call an ambulance.
    I have so far undergone surgery on my left hand, where they have tried to repair my fingers, however I have been back to a follow up appointment today and the operation has not been successful, so i am waiting for a call from the consultant to see what my options are.
    I have attempted to contact my employer a number of times but they have ignored me. I have spoken with my HR department who have said I need to claim SSP but will not help any other way and are not willing to discuss the incident.
    I did not attempt to fix it or touch anything that I shouldn’t have, but I’m not sure where on the shutter I caught my hand. All i was trying to do was assess the risk of danger for the other members of staff.
    Where do I stand? Can I make a claim?

    • You should seek to make a claim in this matter. We would very much like to assist you and feel that you have valid claim for compensation. You can call us on 01225430285 or use our ‘start a claim’ page to make further contact.

  3. I slipped and fell very badly at work on a rug that had no grip and was On a polished floor I hit the base of my spine and I am in agony I can’t walk properly and have shooting pains in my back and arms

    Who is at fault ?

    • When it comes to assessing whether or not you have a valid claim for compensation, a question you can ask is whether it was foreseeable that the cause of your injuries/accident could happen. In this case, my initial view is that you do have a valid claim for compensation and that the accident was foreseeable. The employer has allowed a loose rug to be placed on a surface with no grip. It is foreseeable that the rug could slip on the surface and that as a result, someone could be injured.

      You should make sure that the details of your accident are properly recorded within the employers accident book and of course, seek medical attention from a GP or A&E regarding the injuries.

      We are here to help whether you wish to make a claim for compensation – something we would recommend in the circumstances described – or answer any queries you may have regarding your rights and how the claims process works. You can call us on 01225430285 or use our website to start the claims process.

  4. i was recently in an accident at work where a heavy metal gate slammed shut on my finger. It was a windy day which led to the gate closing faster in the wind. I fractured my finger and have had an infected wound. Would i be able to claim against the owner of the building? The other gate doesnt close as quick as this gate – it has alot more resistance. Thanks

    • There is certainly grounds to further investigate whether or not you can make a claim in this matter. The building owner would have a duty of care to make the building, fencing and gates as safe as possible and as such, there may be a breach on their part of the door can be shown to be excessively dangerous.

  5. Hi, I worked for a scaffolding company and had been working for them for just over 4 yrs. Around 2-3 yrs ago the boss drop a scaffolding tube on my face and I had to have stitches. At the time my employer told to me go to the Hospital, but pressured me to not tell the Hospital that I worked for him and told me to tell the Doctors that the laceration injury had happened in my own back garden – otherwise he said he would sack me. Due to his pressure, I lied to the Hospital because I really couldn’t afford to lose my job as I had my 1st baby on the way (but noted on the hospital computer system)
    So I hadn’t had no training or anything at this point, and they didn’t pay my wages for the time I had off.
    Due to these injuries I now have trouble eating because of the location of the laceration and where the tube hit my jaw bone, and the location where it’s stitched. It’s never been right since and I now get awful headaches regularly.

    Is their a case?

    I also have another possible claim due to an accident working at the same company. Whilst at work my my teeth pretty much smashed out by a scaffold board, due to unsafe loading by the boss. I’m in total agony everyday and my teeth are on the verge of dropping out any minute. My boss has now decided to get rid of me due to his unsafe company. Is their a work compensation claim at all?

    • With the first incident, you may well have a valid claim for accident at work compensation, but it really will depend on when the accident happened. You need to contact your GP and ask them to advise you when you had the facial laceration injury because if it happened more than 3-years ago there is nothing you can do. However, if it happened less than 3 years ago we may be able to help.

      On the second injury at work, this sounds more recent and if I am right in assuming that it happened within the last 3-years, I think we should definitely try to pursue a claim for accident at work compensation for you. We cannot of course guarantee that we would succeed with your claim but we do guarantee that it will cost you nothing should your claim fail.

      The situation that your former employer put you in with regards to pressurising you not to pursue a claim or tell the truth to the Hospital authorities is disgusting and is something you should consider reporting to the Health and Safety executive as it sounds as if that employer needs to be audited and forced to change their ways.

      In order to start your claim, simply email your contact number to us or call us on 01225430285. We’d be delighted to assist you with your claims for accident at work compensation.

  6. my husband has hurt his back lifting at work he did not report it but he is now on sick due to it.he is agency,he phoned the emplorer to say he hurt his back last Friday the 18th.hes been in terable pain since and is now not earning.

    • Whether or not you work via an agency or directly for an employer, all workers are afforded the same rights to health and safety and also to any possible claim for compensation when an employer has failed in their duty of care towards health and safety at work. In this case, did the employer provide training with regards to lifting and moving items (manual handling training)? Did they provide assistance or equipment to lift heavy items? Was the working environment and practices such that it made safe lifting impossible?

      I think it best that we speak with your Husband directly to find out more about the work and what happened as he may well have a valid claim for compensation that would – if he was successful with the claim – enable him to recover any lost income as well as compensation for the injury.

      Please provide a contact number for us and we’ll call your Husband to offer advice and support. You can do so via email to or call us on 01225430285

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