Should I talk about my compensation claim with my employer?

12 questions have been answered below, why not ask your own?

If you are considering whether to make a claim for personal injury compensation after an accident at work, you may wonder if you need to discuss the claim with your employer. The decision as to whether or not you should inform your employer that you have made a claim is for you to make. There is no requirement for you to discuss it with your employer, or anyone else for that matter.

On the other hand, there is no legal reason not to either. A good, supportive employer would have no reason to quibble with a decision to pursue a claim for personal injury compensation. If an accident book entry has been made at the time of the accident, the employer will already be aware of it and a claim for compensation is unlikely to come as a big surprise.

After an injury caused in an accident at work that was not your fault, one of your rights is to pursue a claim for compensation. Many people are concerned that it could lead to the loss of their job. We are able to offer some peace of mind to people with such worries, as there is no legal way for an employer to terminate your employment simply for pursuing a claim for compensation.

Who at your workplace will know about your claim?

One of the things people claiming accident at work compensation ask us is who will know about their claim. There is no need for your line manager or colleagues to be made aware of it. Usually there are only a small number of parties who are likely to be involved:

  • You – the claimant – and your solicitor
  • Your employer and their insurers
  • Health & Safety Executive (HSE) via RIDDOR in more serious accident at work cases
  • Department of Work & Pensions (DWP) – in case any benefits you may receive as a result of the accident are to be recovered from the 3rd party insurer

In most claims, the employer would have already been informed by your solicitor, or when their employer liability insurers advise them of the receipt of claim. Usually the employer’s insurance company will deal with the claim – liaising with the employer to investigate the claim and consider relevant paperwork such as the accident book entry, maintenance sheets, training records and statements so that they can reach a decision about accepting or denying liability.

The vast majority of employers do not discuss any claim made against them with the worker at the heart of the claim. As you can imagine, when an insurer is handling it at their end and a specialist solicitor is representing you, it is left to those two parties to communicate with one another.

Your relationship with your employer

If you opt to make a claim for accident at work compensation, there is no reason that your relationship with your employer should deteriorate. If they have made a mistake and their negligence lead to your injuries, they ought to concentrate their efforts on making sure that the accident does not happen again. The vast majority of employers accept when they are responsible and say nothing to their employee about any claim for compensation.

An employer cannot legally dismiss you or terminate your employment on the grounds that you have made, or are considering making a claim. Any employer that decides to harass or pressure an employee into dropping a claim, or tried to terminate employment due to a claim, is skating on thin ice. If this happens, you would then have a possible claim for unfair dismissal against them.

If the attitude of your employer was negative and their handling of any claim was such that you felt that you could no longer work for them, you may wish to hand in your resignation. If this were to happen, you could then look to make a claim for constructive dismissal.

The vast majority of companies and employers handle things in the correct manner and it is extremely unlikely that you will face any negative issues as a result of making a claim for accident at work compensation. That said, we advocate discussing any legal matter with as few people or parties as possible. You are not obliged to discuss a claim with with an employer, or place the employer on notice of a claim. In the end, if you do pursue a claim, the two parties dealing with it will be your solicitor and the insurers of your employer.

12 questions have been answered below, why not ask your own?

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Questions & Answers

  1. David

    I work as a Marketing Assistant and drive a works van for my job. This week a driver smashed into the back of my van causing damage to van and neck and back pain to myself. If I instruct you to claim on my behalf from the driver, will my employer need to be informed?

    • Ian Morris

      Any claim would be made against the defendant insurers – in this case, not your employer but the 3rd party. Any claim would be private and the only possible area of contact with your employer that I could see at this stage would be a possible need for them to confirm that you were driving that vehicle at the time.

  2. Terry

    I was working on a repetitive line in the factory I work for and, although they knew I had wrist osteoarthritis, the arthritis flared up and I asked to put it in the accident book. Went to sick bay with first aider but HR , health and safety manager, and production manager appeared and I was told to go home, which I did. Apparently nothing was put in the accident book. Were they right in their decision to send me home without putting it in the accident book? I also have depression and and anxiety and was unable to be assertive about anything.

    • Ian Morris

      They are unlikely to have committed any malpractice in sending you home to recover from the symptoms you had complained of, but they should have made a report or noted the details within an accident book or incident reporting system. You should enquire with them as to whether this was done and if not, why not. I would also recommend that you make your own written report to HR and copy your Manager and H&S Manager in advising of what happened.

      Whether or not you would have a valid claim for the exacerbation of your osteoarthritis is not clear. Much will depend on what training you are provided with, how the employer manages repetitive workload (breaks and rotations) and whether the employer has provided the right equipment to enable you to work safely.

      If you would like to find out more about whether or not you can pursue a claim, please call us on 01225430285.

  3. D. Woodman

    If you’re making a claim are you allowed to talk to anyone about it, workmates etc.?

    • Ian Morris

      Whether or not you choose to discuss your claim for compensation with anyone is of course, up to you. If you have had an accident at work and you’re making a claim for compensation, it is always wise to be careful as to who you choose to discuss your claim with. As with any personal information, there will be some information that you would not wish to be discussed amongst the workplace in general that could be passed on and discussed without your permission.

      It is wise to remember that you don’t want your employer to know certain details about your claim. For example, your Solicitor may have discussed specific information about the claim with you that could be used to strengthen your claim. If your employer found out about this it could give their insurers help in defending the claim and have a negative impact on the outcome of your claim.

  4. Fred

    I was unfairly treated and discriminated by a store manager when I asked for a refund!since then I’m. Suffring depression and anxiety,what kind of compensation in can claim?

    • Ian Morris


      If you are saying that you were treated badly and spoken to rudely by a store manager when shopping, I am not sure that you will be able to prove sufficient harm was caused to warrant making a claim for compensation.

      If you were subjected to bullying and mistreatment in the workplace, you may be able to make a claim. You would have had to raise a grievance with the employer and make sure that they are aware that your anxiety/depression has been linked to this treatment by your GP. As to how much you could claim, it is impossible for me to say at this stage as we would need to see medical evidence of the psychological damage caused to you in order to evaluate the claim.

      I may have misunderstood your comment, in which case please do call us on 01225430285.

      Yours sincerely

      Ian Morris

  5. Anonymous

    Hi,I had an accident in my work 1 month ago and my boss doesn’t let me go to see medical attention because he doesn’t have a workers compensation and He just get one and he ask me to change the day of the accident so He can claim to the new insurance what can I do I have a lot of pain in my shoulder and I can’t put my arm up and He is sending me text message making a different history

    • Ian Morris

      Given that your employer is acting dishonestly, I would suggest that you report the accident to the relevant Health & Safety authorities. Employers have a duty of care to ensure that accidents are reported honestly and correctly, they have a further duty of care to allow injured workers to seek medical attention for their injuries.

      I hope that this information helps you.

  6. Julie Hayden

    Hello. I feel daunted at the thought of clai ming compensation. Saying that, I feel I should.In August 2016, I tripped on a cracked concrete step at work and land at the bottom of a flight of 5 steps. I sustained two badly broken wrists for which I am still having intense pysiotherapy. Both my wrists are weak and the right one is stiff and inflexible with a lot of pain. I have been told that I probably wont improve much more and almost certainly suffer from osteoarthritis in the future. I can only do light duties at work. I can only do light duties at work and I ‘m very worried abouth this. Is a claim worth persuing please.

    • Ian Morris


      Hi, you have come to the right place! We fully understand why the thought of entering in to what can seem a complex legal situation with regards to making a claim for compensation after an accident at work. Don’t worry – we can help you understand your rights and would do all we (and our Solicitors) can do to ensure that your claim succeeds.

      Your situation is clearly a serious and distressing one. Suffering breaks to both wrists is distressing enough, but to then be left with ongoing problems and what seems to be a permanent loss of dexterity and range of movement clearly compounds the upset.

      Given the severity of your injuries, you do not need to have any concerns or feelings of guilt about making a claim for compensation. Indeed, I would say that the situation in which you find yourself is exactly why No Win No Fee claims exist.

      Clearly, we need to find out a little more about your accident to offer a more comprehensive view of whether or not your claim can proceed. That said, at this stage I would be confident that we would be able to help you get things moving and start the claims process with you.

      Please call us on 01225430285 or fill in a claims form at: and submit your details to us and we’ll be in touch.

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