Burn Injury Compensation Claims


Whether burn injuries have been caused by a flame, hot liquid, chemicals or any as a result of any other incident, they can be very painful and distressing and very often leave a permanent scar.  When people make a no win no fee claim for injury compensation as a result of a burn injury, the value of their claim can be high, especially if visible permanent scarring occurs.

The most common type of claim here arises after being burned in an accident at work.  In this setting, people are often working with hot materials in a factory or in an industrial kitchen and accidents can occur as a result of someone having insufficient training, incorrect safety equipment, faulty machines/utensils or a disorganised and chaotic working environment.

If someone does suffer the injury at work, they should follow the usual ‘what to do after an accident at work‘ steps and make sure that the details of their injury and the cause are properly recorded within an employer’s accident book.  Medical attention should always be sought in the case of a burn injury and when someone is claiming injury compensation their specialist solicitor will access medical records to provide evidence as to the severity of the burn, so they can estimate the amount of compensation that the burn victim is entitled to claim.

The nature of the burn and the area of the body that has been injured will be assessed to help form the valuation of the injury compensation that is claimed.  If hands are burned and the use of the hands and fingers limited, either permanently or for a while, the value of a claim can become substantially higher. With this in mind it is important that the injured person should attend their GP or other medical professional to discuss their situation and have the details of their injuries and ongoing problems recorded on their medical records. Suffering in silence doesn’t help a claimant as it becomes very difficult to prove the extent of an injury if the details have not been recorded with a medical expert.

It is important for any claimant to ensure that they maximise the amount of compensation to which they are entitled as any claim settlement will be made in a full and final way.  As a settlement can be obtained only once, we advise that anyone wishing to claim injury compensation after suffering burn injuries should contact us so that we can give you useful tips to ensure that you claim fully for everything that you are entitled to claim.

Burn injury advice

If you have suffered from a burn injury, whether at work or elsewhere, you may well be entitled to make a claim for injury compensation on a no win no fee basis.  You may be wondering what to do after an accident and at Direct2Compensation, we can help you to understand the stages of the injury compensation claims process and find the right solicitor.

At Direct2Compensation we know your rights and can help you to understand how to go about making a claim for injury compensation after suffering a burn injury.  As with all claims, we recommend that you don’t delay in making your claim as it could make the outcome of the claim less certain if you do.

Burn injuries are painful and distressing and it is important that the correct steps are taken in the immediate aftermath to ensure that the right medical treatment is received to minimise the extent of any injury, and also to help ensure that the right evidence will be available to support any claim for injury compensation that may arise as a result.

For minor burn injuries, the steps that people should follow are:

  • Take the injured person away from the heat source.  If possible, remove any burned clothing but DO NOT remove any clothing which is stuck or imbedded in the burn or on the persons skin.
  • Run cool (but not cold) water over the burn or apply a clean, cold compress to the burn.  This should be done until the pain subsides. DO NOT use ice. DO NOT use butter or other types of grease as this could worsen the problem.
  • Once the pain has eased and cool water applied to the burn, a clean dressing should be fitted to the burn. You could also apply antibiotic cream.

For serious burn injuries, the steps that people should follow are:

    • Do not attempt to remove clothing & dial 999 for the emergency services
    • Remove the heat source if safe to do so
    • Reassure the injured person
    • Irrigate the burn with cool water if at all possible

For chemical or electrical burns, the steps people should follow are:

  • Any dry chemicals that remain on the injured persons skin should be brushed off carefully by someone wearing protective gloves and face mask.
  • Remove the person’s clothing and jewelry and rinse chemicals off the skin by placing the person in a shower for 15 to 20 minutes. (Be careful to protect your eyes and the eyes of the injured person.)
  • Wet chemicals should be washed away from affected areas with cool running water for 20 minutes or longer (or until emergency help arrives).
  • If you or someone else has swallowed a chemical substance or an object that could be harmful (e.g., watch battery) call the emergency services immediately. It is helpful to know what chemical product has been swallowed and this should be reported to medical experts so that the right course of treatment can be applied (if possible, this should be taken with you to the hospital).
  • Minor electrical burns can be treated with cool (not cold or ice) compresses. After cleansing, a mild antibiotic ointment and bandage may be applied. A tetanus shot is also recommended, especially if the person has not had one in more than 10 years.
  • As with all accidents, prevention is the best course of action to make sure that serious injuries are not sustained.  To help prevent burn injuries, employers and people should take basic precautions to reduce the risk of injury.  Smoke detectors should be fitted, chemicals should be correctly labelled and stored and only correctly trained staff should handle hot items or use dangerous machinery that could lead to burn injuries.

To claim burn injury compensation, start your claim online and let us help you get the compensation you deserve.


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  1. Hi I bought a all natural pain free skin care product from eBay for removal skin tags and I used it last week and has left me with a burn on my neck . I have a drs appointment this week ( first one could get ) is there anything that can be done for this or no?
    Thanks Claire

    • It is hard to advise on the specific prospects of succeeding with your claim, but it is certainly a matter we would investigate and put to our specialist Solicitors. The company selling the product would need to be UK based for you to be able to pursue action in the UK.

  2. I burnt my hand washing them in the bathroom when I was at restaurant- I did tell them but they said there was a caution hot water sign. My hand has since blistered

    • Do you remember seeing the ‘caution’ sign warning of the hot water? Did the restaurant staff take your details? If they didn’t you should email them regarding your injuries to ensure that the matter has been recorded.

      Given that your hand is blistered, it would appear that the hot water in the restaurant was excessively hot and very dangerous. With this in mind, it is hard to see how a warning sign could help. I’m not sure whether or not you could make a claim here but we would certainly be happy to help you find out. As such, why not visit the ‘start a claim’ page of our website so that one of our new claims team can call you to discuss this matter then seek an opinion from our specialist Solicitors for you.

  3. Hi I moved into a property 4weeks ago, my 14month old had the stove fall on him whilst hot noodles were on the stove 2weeks ago and has 11% burns to his face and body. Can I clam for compensation regarding this

    • There is certainly a possibility of making a claim against the landlord and given the severity of the injury to your child, it would be wise to further investigate the prospects of a claim. Please call us on 01225430285 so that we can get some further information about the accident and then advise you further.

      In this case, the landlord will have a responsibility to ensure that the items provided within the property are safe and fit for purpose. In the case of the stove, if it is shown to be defective – perhaps the feet upon which it stands were broken and it caused it to rock and tip, or it tips whenever the oven door is opened and it should have been secured to the wall and was not – it is likely that we could attach negligence to the landlord and pursue your claim.

      Of course, if your child was climbing on the stove and caused it to tip over, it is less likely that the claim would succeed.

  4. hi there, recently I was burned at work with 200 degree thermoplastic paint that has left me with a full depth burn to my face.

    It happened when I was putting a jug of paint back on the the burner where it caught the rail on the burner and the paint splashed back in my face (the rail sits at 5ft height on the bed of the truck). My employer had failed to issue me with burn information, so not knowing what to do at Russells Hall hospital, I picked the paint off of my skin and later found out that this is the wrong thing to do. I was sent to Queen Elizabeth Hospital in Birmingham where the injury was treated correctly.

    A few days after the incident, I met with the employers HR people and I suggested that we should have had burns card information. She assured me this info was in our lorry, but when checking this I couldn’t find the info so I asked her to point this out and she couldn’t as this information wasn’t there. Thanks

    • On the basis of the burn injury scenario you have described, our initial view is that you may have a valid claim for compensation against your employer. As you have been left with a permanent scar to the face, the potential value of any claim you were to make for burn injury at work compensation could be substantial. When compensation settlements are decided, the amount of compensation due to a claimant will be agreed on the basis of the injury, whether permanent damage was done (such as scarring) and if so, whether the scarring is in a very visible place. With regards to facial scarring, the value that can be assigned to such an injury is at the upper end of the scale.

      It is clear that the work you were doing is not without risk to health and safety and as such, your employer had an obligation under the Health and Safety at Work Act to ensure that the risks to your health are minimised as far as possible in order that your workplace is as safe as it can be. Therefore, your employer was obliged to ensure that you were properly trained and that you were given the necessary training and knowledge to work safely and to ensure that you know what to do in the event of an accident. Clearly, there is a question to be answered by your employer here with regards to whether or not they have fulfilled their statutory duties.

      We would like to spend 5 minutes on the phone with you in order that we can find out a little more about your accident. We would then allow one of our specialist burn injury at work Solicitors to look at your claim enquiry for you and for them to then pursue your claim on a No Win No Fee basis. If you would like to take this further, please call us on 01225430285.

  5. Hi I worked in a chemical plant for 7 years in the first year me and 3 colleagues had severe burns to our hand that required hospital treatment.
    Also we used to charge tanks with acyrlic acid and still 17 years after leaving there after I get out of a shower in the morning my face is bright red except a out line of safety glasses and a fine mask.
    The company was taken over by basf.
    Thanks Jay

    • Jay

      I am not sure if you have any chance of claiming compensation here. My worry is that you are now outside of the limitation period.


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