Whiplash Compensation Claims Guide


Claims for whiplash compensation are usually an easy matter to resolve and can often be settled within 3-6 months. By seeking compensation, claimants can win a settlement to cover the pain and distress of their whiplash injuries, recover any costs and lost wages and access rehabilitation therapies.

Table of contents

What is Whiplash?

Whiplash is commonly sustained when an occupant of a motor vehicle is involved in a collision. Usually, claimants of whiplash injuries have been in a vehicle that was hit from behind by another vehicle. In such circumstances, the injury is caused when your head is thrown backwards and forwards as a result of the collision, and the small muscles and ligaments of the upper lumbar and neck suffer a strain. The pain can last anywhere between a few days and a few years or more. Most people make a full recovery but cases of chronic whiplash last more than 6 months. To avoid the risk of a long term whiplash injury it’s best to get professional medical help as soon as possible.

Woman with neck pain after whiplash injuryMany people are unsure whether they have whiplash, or whether compensation is an option. For detailed guidance on this, we’d suggest you check out our article on how to know if you have a valid claim for whiplash compensation.

If you are suffering from whiplash, there are tips and other useful resources available via our articles to help you recover more quickly.

How much whiplash compensation will I receive?

Whiplash compensation is a settlement the injured party will receive for their injuries from the other driver’s insurance company.  Claiming can also allow you to access specialist rehabilitation therapies to help speed your recovery, all at the expense of the liable party.

Every whiplash claim is different as a result of the injuries sustained, so it’s impossible to tell exactly how much compensation you could be entitled to without a medical assessment. Our road traffic accident solicitors will obtain medical evidence from an expert in whiplash compensation (normally an orthopaedic surgeon) who will carry out a full and thorough medical examination to assess the extent of your whiplash injury.  They will review the medical records of any treatment received and use them and their examination to form an expert opinion that can be used by the solicitor in order to assess a fair value of the claim.

In negotiating a settlement awarding whiplash compensation for your injuries, the following factors are taken into consideration.

  • How severe the whiplash injury is
  • Whether the injury prevents you from working
  • How much of an impact the injury has on your day to day activities
  • Whether ongoing treatment is necessary

These are the most important elements in assessing the value of your whiplash compensation claim, although there are many other factors to consider too. When the initial evidence has been collected your solicitor will be able to let you know the likely level of compensation you can expect for your injuries. Your settlement will not only cover your injuries, but expenses such as lost earnings, and car hire and repairs.

Direct2Compensation will gather all of the evidence necessary to obtain the maximum amount of whiplash compensation for you. We are experts in this area, let us take care of you and get you back on the road to recovery. Below are some examples of recent awards we have recovered for our clients.

Example awards of whiplash compensation

  • An man sat at a traffic light junction in his stationary vehicle. He was hit from behind by a small car and suffered neck pain and shoulder pain for a period of 2 months. He received £2,500 in compensation.
  • A woman travelling as a passenger in her husband’s car. Unfortunately, he lost control on a patch of ice and left the road, rolling the vehicle twice.  She suffered a painful back and neck injury lasting for just over 12 months. She received £5,500 in compensation.
  • A van driver on his way to a job for his employer was involved in a very serious head-on collision. A 3rd party driver had caused the accident in attempting to overtake a slower vehicle. Both vehicles were written off and our client was taken to hospital by ambulance. His injuries are ongoing and he is unlikely to recover to his pre-accident health. After 6 months off work, he returned on light duties and can no longer play rugby and is caused pain and discomfort when attempting to play golf. It is now 20 months post accident and the expert medical opinion is that whilst his injuries will settle somewhat, he will always have discomfort and pain in the neck and shoulder. He has received in excess of £22,000 compensation for his injuries.

Making a successful whiplash claim

In order to give your compensation claim the best chance of success it is helpful to get witness testimonies from people that saw your accident and can vouch for you. Witness testimonies can play a vital role and guarantee the authenticity of your claim.

Doctor bills and certificates are also important since they will be the main evidence of any physical injuries you might have incurred during the accident. Also, doctors’ reports which state how your injuries have been sustained and how they are affecting your life.

To better your case, record the contact details of eye-witnesses and if possible, take photographs of the crash site. If you wish to claim prescription costs and travelling expenditure too, you must also keep receipts as proof.

To find out more about your compensation rights or to start your whiplash injury claim today, call us on 01225 430285 or if you prefer, we can call you back.

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  1. david

    i suffered whiplash injury whiles in a company van in company hours ( van was stationary an hit head on my a car all caught dash cam not my fault ) have been unable to work now for nearly a year this part is being delt with by insurance company an solicitor
    I had no income apart from ssp company have no help from my employer.
    should they be helping me get back to work also I,m struggling to pay bills an mortgage.
    Under duty of care should they be helping an in wat way

    • Ian Morris

      The employer has no obligation to resolve your financial situation, but they should be helping with a return to work – if it is possible for you to do so. This would mean that the employer should work with you to provide a gradual return to work – initially on low hours and probably on light duties in order that you can return to work eventually.

      The other issue you can look in to is getting your Solicitor to obtain an interim payment from the defendant insurers ahead of any final settlement.

  2. Teresa page

    I am currently doing agency driving for an a company, I had an accident in the company vehicle which wasn’t my fault and it was the other vehicles fault, I have been to the doctors and have wip lash, how do I pursue a claim and who from?

    • Ian Morris

      You have come to the right place, we are ready and waiting to help you pursue a claim for whiplash compensation. The claim would go against the insurers of the liable 3rd party and will not affect your employer or their insurers. Please contact us so that we can help you get your claim started. You can complete an online form or call us on 01225430285 or email your contact number to us via justice@direct2compensation.co.uk

      We’ll need to take some initial basic details regarding the accident and will then be able to assign your claim to one of our specialist car accident compensation Solicitors who will act for you on a No Win No Fee basis.

      We look forward to hearing from you.

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We're happy to answer any questions you might have, or let you know if you are eligible to claim. Just fill out the form below. You can also call us on 01225 430285.