Can I claim injury compensation for a slip, trip or fall in a shop?

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We are often contacted by people asking whether they can pursue a compensation claim after being injured in a shop, usually as a result of a slip, trip or fall. Such accidents are common on the smooth, highly polished floor surfaces found in shops and supermarkets, which become even more slippery after cleaning, spillages and wet weather.

Slipping accidents can seem innocuous, but the injuries can be serious. They can also cause the flare up of an old injury, so it’s worth noting that you can claim for the worsening of a pre-existing injury as well as any new ones.

Claiming compensation can help you to recover your health and financial losses, including lost earnings.

Whether you can claim will largely depend on if the shop could and should have prevented your accident. With over 20 years’ experience, you can use our knowledge and expertise to prove this is the case. Importantly, claims are made on a No Win No Fee basis, so you pay nothing if your claim fails and have much to gain if you succeed.

Rest assured that making an injury claim won’t put the shop out of business – they will hold public liability insurance, and it is the shop’s insurance provider that will pay any compensation rather than the shop itself.

Causes of slips, trips and falls in shops

Shops and other public venues have a duty to follow health and safety guidance to protect customers. You can seek to make a claim if they fail to address hazards properly and you’re injured as a result. Common causes of slips, trips and falls on shop floors include:

  • Spillages of liquid or food
  • Recently cleaned floors
  • Rain or snow walked into the shop
  • Leaking roofs, fridges and pipes
  • Cardboard, bags or rubbish on the floor
  • Broken steps and railings
  • Loose wires and discarded items

Other shopping accidents

There are of course other risks of accidental injury that shoppers may face, such as badly stacked displays falling onto people, packaging and other debris left on the shop floor to trip over, or shelving units with sharp edges causing lacerations.

We have also assisted with a number of claims against stores where either shoppers or staff members have been injured while moving large items of stock.

Can I claim for a slipping on a wet floor in a shop?

Most shopping accident claims arise after a slip on a wet floor. In any shopping environment, the risk of slipping on a wet floor is present and shops should be prepared to do all that they can to minimise the chance of one of their customers slipping and sustaining an injury.

Shops must ensure that any rain water or other spillages are cleaned up as soon as possible. During wet weather, shop entrances should have a mat to enable people to wipe excess rain water from their feet.

Where there’s a risk of injury due to slipping on ice at the entrance to a shop the management has a responsibility to clear the ice in a reasonable time, warn customers of a possible danger and ensure that the area is treated to prevent ice developing.

If there is a spillage, water or other slipping risk present a wet floor sign should be erected to warn of the hazard. These should always be displayed when floors are being cleaned.

If the shop has failed to display a hazard sign warning the floor is wet, you are likely to have a strong claim if you’re injured after slipping over on it. However, even if a wet floor sign was present, you could still be able to claim if it can be demonstrated that the sign was inadequately displayed – hidden or obscured from view, or located in the wrong place.

How much can I claim for a fall in a shop?

How much compensation you can claim after a fall in a shop is calculated from the severity of the injury, your financial losses and the impact on your quality of life. For example, a wrist injury that has resulted in permanent pain and stiffness could amount to between £10,000 and £20,000. That’s just for the injury itself, not including ‘special damages‘, which relate to incurred expenses and other effects on the injured person’s life, such as lost income.

Usually we will claim for the following on your behalf:

  • The pain and distress caused to you by the injuries sustained
  • Associated costs and losses
  • Lost earnings if you have been away from work as a result of the accident
  • Medical treatments, rehabilitation therapies and post accident care
  • Restrictions on your ability to fulfil your usual activities and social life
  • Miscellaneous expenses (bus fares, painkillers etc)

Compensation amounts for common fall injuries

There are guidelines issued by the courts for solicitors, but it’s impossible to say exactly how much you can expect as all cases vary. Some example values are listed in the table below for common fall injury claims:

Type of injuryCompensation amount
Neck injury£2,000 - £140,000
Minor brain or head injury£2,070 - £11,980
Finger injury£4,000 - £85,000
Wrist injury£3,310 - £44,690
Hip or pelvis injury£3,710 - £24,950
Fractured forearm£6,190 - £18,020
Permanent back injury£11,730 - £26,050
Serious shoulder injury£11,980 - £18,020
Ankle injury£12,900 - £46,980

How to prove the shop is at fault for your injury

To enable a no win no fee solicitor to present a strong claim the correct evidence must be available to prove the shop has been negligent in its duties to protect customers from injury.

All shops have a responsibility to ensure people’s safety under the Occupier’s Liability Act 1957. For example, the shop must ensure that floors aren’t slippery and free from tripping hazards; that items are secured properly to prevent them falling onto customers; and that care is taken not to risk injuring shoppers when moving stock.

Staff members should be trained properly and know how and when to use the correct equipment. If they, or shop customers, are injured due to a failure in the shop’s duty of care, it’s likely a successful claim can be made – but only if this can be proved with the right evidence.

Report your accident

First off, it is vitally important to report the details of your accident to the right people. In most cases, anyone injured should insist on the details of their injury and the cause of the accident to be recorded within an accident book. Details held within an accident book can help a claimant prove that the shop in question is liable for their injuries.

If you have an accident within a shop that does not have an accident book, or where you are refused permission to report it in such a way, there are steps that you can take.

Photos, CCTV and witnesses

If you can get them, take photos of the cause of your accident. CCTV footage and witness statements from other shoppers or staff will also provide extra evidence to prove your case.

Medical evidence

Medical evidence will also be needed to support a claim – anyone claiming personal injury compensation will need to be able to prove that an injury has been sustained. Therefore, it is vital that you seek medical attention, either from your GP or by visiting the A&E department of a local hospital.

When you present for treatment, advise your GP or nurse as to what caused your injury and where it happened. The details of this, plus any medical diagnosis, treatments provided or referrals for other treatments will be recorded within your medical records. Your solicitor will use this medical evidence to form an estimation of the settlement that you could receive.

What if your child is injured in a shop?

If the injury happened to your child you can pursue a claim on their behalf, by acting as a ‘litigation friend’ for them. This could also apply to an elderly parent or any vulnerable person that is unable to cope with such matters alone.

The only difference from children’s claims to those of adults is the amount of time available to make a claim. Adults usually have 3 years from the date of the accident, after which you can’t start a claim. However, in the case of a minor under the age of 18, the claimant has until their 21st birthday – or 3 years from their 18th birthday – to do so.

How do I make a claim?

To find out more about what you should do after being injured in a shop and how to make your claim for compensation, contact us. Our specialist slip and trip accident claim solicitors will help you to maximise your settlement and claim without hassle.

You can start your claim online or , and one of our expert team will be in touch. Alternatively, call us on 01225 430285. We’ll only need a few minutes of your time to let you know if you can make a claim.

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Comments & Questions

Read on for questions and advice about claiming...

My mom walked around jd and there was boxes all on floor my was negotiating boxes all over walk way and crates in doing so a staff member had left a long metal rod hanging Off a metal shelf it caught my mom right in the corner of her eye. It brought blood to surface and bruise. I made them log it in accident book.manaer brought a cold compress down it was that heavy the metal pole it’s mis aligned my moms glasses and caused her glasses to indent her skin where glasses got pushed in.

Ian Morris

Please call us on 01225430285 so that we can help your Mother to pursue a claim for personal injury compensation. Our No Win No Fee process guarantees that no costs will be payable if the claim doesn’t succeed and it would seem that your Mother has a strong case for compensation.

Alternatively, you can email us at justice@direct2compensation.co.uk to provide a contact number and request a call, or use our website claim form to request further assistance from us.

Reply

Good morning.

I tripped on a tiny step going into a nail salon. I received a very nasty bruise on my upper arm and my middle finger on my left hand was broken. It resulted in months of physio.
I don’t think it was logged, if they have an accident book. There was only a tiny sign to the side of the step that said Mind the Step. Also I was told the owner did nothing about making the step more visible as she didn’t want the aesthetics of the floor changing.
This happened about a year ago and I’m still unable to fully close my finger. The physio said it is unlikely it will fully close now.
Do you think I have a case?
Thank you

Ian Morris

If there is a potential tripping hazard or a change in floor height that is not visually obvious, there is a duty of care on a venue or business to provide a clear indication and warning of the need to be aware of the issue. As such, you’ll often see clear differentiation in colour of the step so that it is obvious or a clear visual warning sign. It would appear that the shop owner has breached their duty in this case.

However, as it would appear that there is no record of the incident and your immediate injury symptoms being on record with the shop in question that may well weaken the potential of any claim you may go on to pursue.

It would be prudent at this time to contact the company in question, pointing to your appointment on that day to ask what record they have of the accident. If they have not made a record, you could respond and list the injuries you sustained (pointing out the lack of signage and invisibility of the step).

If there wasn’t an accident book entry, if you had medical treatment fairly soon after the incident and your medical records point to a trip on a step you hadn’t seen, a claim may then be viable. (Photographs of the step and lack of signage would be needed).

Reply

My Auntie caught her foot on a store display cabinet near the tills. As a result, she fell and broke her hip requiring a full hip replacement. The store have actioned their loss adjusters who are investigating. They are saying that no one else has ever hurt themselves on the display units, but we are wondering if they are negligent? Also, they lied on the accident form! They logged that the fall was due to an illness and not an accident! And that she felt ‘dizzy’ before the accident, which is completely untrue.

Ian Morris

Have you contested the discrepancies/inaccuracies on the accident report form with the store and their insurers? If not, you should do so (in writing) at the earliest opportunity to ensure that potentially misleading evidence that could be in favour of the defendants cannot jeopardise any future claim for compensation.

With the cause of the incident being a trip on an in-store display stand, it is unclear at this stage as to whether or not a claim is viable. Display stands are a normal and regularly seen fixture within a supermarket or large store. However, if the feet or base of the display stand protrudes in to an area that customers would expect to walk without obstacle, it can be possible to succeed with a claim. With this in mind, do you have (or can you obtain any?) any photographs of the display stand in question?

Reply

My Mum fell when going into a supermarket as the mat was rucked up and she caught her foot in it. She uses two sticks and fell straight on to her face. An Ambulance was called as she lost consciousness. Mum has fractured her nose and suffered a very bruised face and knees. She has had to attend hospital again since the initial treatment for check up on nose. My Mum is 88 and has been in a lot of pain since the accident and now she doesn’t want to go out at all. I have requested a copy of cctv which I am waiting for. Could I make claim on her behalf?

Ian Morris

We can certainly help you to make a claim for your Mother. If you have a power of attorney in place for your Mother’s legal affairs, you can make this claim for her, but if not, your Mum would need to be the actual claimant – but you can certainly assist with this and our Solicitors can work with you to settle this matter in favour of your Mum.

Our Solicitors work on a No Win No Fee basis and you can pursue a claim without any anxiety about the costs should the matter not succeed. For further help, please call us on 01225430285 or use our website form to provide more information and we’ll have our specialist Solicitors on to this for your Mother.

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I was walking down the stairs in an estate agents shop today and the last step gave way causing me to twist my ankle. I thought it was okay after a few minutes, but since resting I am having issues standing flat on my foot. Can you advise me if I have a claim? I have not sought medical advice yet and was not given any book or medical treatment on site, just a verbal apology.

Ian Morris

You have valid grounds to pursue a claim and our Solicitors can make your claim for you on a No Win No Fee basis. For further help, please call us on 01225430285 or use our website to start your claim for compensation.

In terms of recording the details of the accident, you should email the estate agents to report the accident, stating what happened, where and when and what symptoms you have developed. You can mention that the incident was not recorded in writing at the time and that you hadn’t initially realised that you had sustained injury and that you simply want to ensure that there is a record of the incident.

That you didn’t appreciate the severity of injury immediately is not uncommon. Indeed, many people who suffer a soft tissue injury initially feel that they have avoided any serious damage, only for symptoms & increasing pain to develop in the hours and days after the incident. However, whilst not seeking immediate medical attention will not damage your prospects in your claim, it is important that you do seek medical attention by making a GP appointment or attending a minor injuries unit to ensure that the injury can be assessed and treated, along with ensuring medical evidence will be in place to support any claim you may make.

Reply

Good morning

I hope that you are well.

I have been hurt by a wine bottle in the shop – the shop assistant was showing me the bottle and it fell on my ankle. I am in a lot of pain today. Can you advise me whether I have any claim?

Kind regards

Jeannette

Ian Morris

You may well have grounds for a claim given the cause of your injury. Although the incident was an ‘accident’, it is likely that it will be possible to establish that the fault rests with the shop and their insurers in this matter.

If an accident book entry was not completed at the time, please ensure that you put something in writing with the shop in question (whether that be by returning to their store, or by emailing them to report your injury) as this will provide vital evidence to support any claim you may pursue.

We also need to consider the severity of your injury to ensure that it meets the required level. With this in mind, when did you suffer the injury and have you had medical treatment? You may prefer to provide further details via the form on our website to see if you can make a claim, or you can email us directly at justice@direct2compensation.co.uk

Reply

Yesterday I was in a shopping centre and slipped on a spilled milkshake outside one of the shops in the mall. I now have pain in my hip. There was no wet floor sign and no staff around as I wasn’t in an actual shop. I was embarrassed and jumped up quickly, some people asked if I was ok but I left the scene quickly out of shock and embarrassment wanting to get out of the crowd gathering. Could I make a claim here?

Ian Morris

You could pursue a claim given the circumstances of your fall and injury. In order to ensure that your claim has the best possible chances of succeeding, it is important to get the details of the accident recorded with the shopping mall in question. To this end, you should call them or email them at the earliest opportunity to report the incident. You should provide as much detail as possible – the location of the accident, the time of the accident and details of any injuries sustained along with your name, date of birth and contact information.

Reply

I just slipped on a marketing poster in a store. I’ve hurt my knee. The store staff were quite humiliating and took a long time to acknowledge I fell. I had meetings so had to leave the store and now I’m home, am in terrible pain. Can I still call the store to ensure it was logged?

Ian Morris

The store staff should have taken your name and any details of injuries sustained immediately and the fact that they did not do do, will reflect poorly on them. You can absolutely still contact the store – indeed you should do so to protect your interests. You can either go in person or call their store or head office (although you may want to put a report of the incident and injuries to them via email in order to ensure that there is a written record available) to ensure that details of the incident have been properly recorded.

You absolutely have a right to make a claim if your injuries warrant the same as the cause of your fall can be attributed to negligence in that the marketing posted should not have been on the floor at the time.

Our specialist personal injury Solicitors can assist you on a No Win No Fee basis in pursuit of compensation.

Reply

I tripped over a crate in a shop doorway on 25/3/21. Thought all was ok but not- rotator cuff injury. Been to physio and osteopath and had steroid injection. To date spent £1461 on treatment fees let alone travel costs to osteo which is 20 miles from hone – live in rural village. I’ve not been back to shop since or checked whether incident was recorded in shop. Is there anything I can do now or have I left it too long?

Gillian

A bottle of Prosecco fell from my basket while in Asda straight onto my big toe . When I went to the till I saw that the basket had split on both sides and that’s where the bottle dropped from. I told the till assistant and asked another member of staff to remove the basket as it was broken. I also completed an incident report with a manager and she took a photo and said there was already a bruise. It has been bruised for over a week and two toes sore with my nail still sore too touch. I think I should be entitled to some compensation but thought that Asda would have contacted me?

Ian Morris

The fact that the store have failed to contact you is irrelevant in terms of a claim for personal injury compensation. The key thing here is that you have reported the incident and the details of the broken basket and your injuries have been recorded by staff members.

Have you sought any medical attention? If not, we would recommend that you do so and we do feel that you are in a position to make a claim for personal injury compensation. Our Solicitors can advise you further in this matter and if viable, they would make your claim on a No Win No Fee basis.

Ian Morris

You are within the 3 year claim limitation period so you are in position to make a claim. It would be sensible to check whether the shop in question have a record of your injury happening as if there is no record of this and no witness, it may be difficult to succeed with a claim.

Reply

While shopping in a department store on the 23rd December, I slipped within 5 mins of entering the store on the floor and fell heavily. Since this fall I have been suffering from extreme pain in my lower back and my right arm. I spoke with manager today and filled in an accident form and that was it. What’s my situation here? Can I make a claim? I am looking for advice.

Ian Morris

What caused you to slip and fall? If the floor was wet with no hazard sign on display, or if there was another slipping hazard on the floor (such as a discarded plastic tag or display stand etc), you could well pursue a claim on a No Win No Fee basis for personal injury compensation.

Reply

I fell in M and S in Belfast on 2nd Nov and broke my hip and dislocated my shoulder I spent 23 days in hospital now having physio at home.
My leg got stuck behind the leg of a display stand as I tried to move sides.
Ways along the display and momentum just carried me on to the floor with nothing to break my fall. The leg of the stand was out at a small angle to the shelves.
Do I have a claim?
I received a letter from the store wishing to reach out to me and wishing me a quick recovery.

Ian Morris

You have a right to make a claim for personal injury compensation. The system for pursuing claims in Northern Ireland differs from that of England, Wales and Scotland, but don’t worry – we can still help! One of our specialist Solicitors has a link with a firm in Northern Ireland who are able to pursue matters for claimants in that jurisdiction.

Reply

I went into a charity shop in my High Street. It was raining outside. I was walking on crutches the entrance of the shop had a mat. Almost as soon as passing the mat i walked on the shiny tiled floor. i have an amputated foot and cannot weight bear on my left foot. i have to put my two crutches first and hop forward. i had managed to do this once and when i tried the second step both crutches slipped forward on the tiled floor.

Ian Morris

If there were no hazard warning signs on display within the store, you are likely to have valid grounds to pursue a claim for personal injury against their insurance cover. It is likely that the floor was wet and therefore slippery due to rain water having been trodden in to the store by customers and the matting was inadequate in terms of being able to prevent excess water making its way on to the tiled floor surface. As such, the lack of a hazard sign is likely to be seen as negligent.

Reply

Claims for compensation after tripping over an item left in a shop aisle are matters that our Solicitors pursue on a daily basis. In your case, much will depend on how long the basket was present and whether the shop staff had failed to identify the risk to customers and remove the basket in a reasonable time. You have done the right thing in contacting the shops Head Office once home as the details of the incident should have been recorded immediately in store. However, at least a record has since been made. The way the staff have handled the matter in store is far from ideal and indicates that their approach to customer service and health and safety management is at best, questionable. With this in mind, you have valid grounds to seek to pursue a claim against the company in question for the injuries you have sustained and the impact the injuries will have on you, your independence and also your partner.

We would be very happy to pursue this matter and have our specialist Solicitors consider a detailed enquiry for you.

Reply

You have a right to make a claim and the fact that the injury was 2 years ago, means that you are within the 3 year claim limitation period.

However, the problem you will face is one you have already identified – the fact that you did not report the injury correctly at the time of the incident. As the defendant has no record of the incident, they will simply refute any claim and put the onus on you to provide evidence that the injury was caused when you state it was caused and because of the reason you describe (damage to the ground surface at the shop in question).

Reply

My 6 year old has just slipped on a wet floor in our local spar shop. There seemed to be a puddle on the floor at the back of the store but there was no warning sign for a wet floor. He’s bumped his head and hurt his hand. After the incident they mopped the floor and put a sign up but no apology. A customer in the shop gave him some sweets and we left. I called the shop after and asked them to log it into the accident book and they agreed that they would. I am not happy at the safety due to no sign and my son has taken a fall because of this.

Ian Morris

There is certainly potential to pursue a claim against the store in question as they have been negligent in failing to provide adequate warning of the risk of slipping or ensured that the leak/spillage was dealt with. We now need to see whether the injuries sustained by your Son are sufficiently serious to warrant a claim for personal injury compensation.

As you have ensured that the incident has been logged properly in the accident book, you have ensured that there will be evidence in place to support a claim should one be pursued in due course. We would recommend that your Son’s injuries be reported to his GP in order that medical evidence is also in place.

Reply

I have just been injured in a shop. I tripped over a shoe box on the floor and I saw the man from shop moving it after I fell. I fell right over hitting the hard floor. I put my hand out to stop myself and I have sprained that wrist. My leg is very bruised and painful and my veins are stuck out. It hurts to walk. The staff crowded round but I immediately tried to get up as I was so embarrassed. I even made a purchase even though I felt incredibly sick when I left the shop. There was no accident book entry as I didn’t even think about this because I was just so embarrassed, but I now I am on severe pain. I don’t think it’s broken but my leg looks bad swollen with severe bruising. I didn’t even think about asking for an accident book entry as I just felt ashamed.

Ian Morris

Don’t worry about the accident book issue – the fact that you didn’t think to report the incident properly immediately is understandable as you would have been in pain, shocked and as you say, embarrassed.

We strongly recommend that you contact the shop in question today to request that the accident book entry be made. Make sure that you list the cause of your fall as the shoe box that was then moved and list any injuries sustained.

Once this is done and medical attention has been sought, please call us on 01225430285 as you appear to have strong grounds to pursue a claim for the injuries you have sustained.

Reply

My wife slipped and fell backwards on a mall entrance floor, she knew straight away she had been injured as she couldn’t walk. I couldn’t lift her up, security staff helped to pick her up, a wheelchair was provided for her. I was mad because it was raining outside and the polished floor was awash with trodden in water, no hazard signs. I took photos of the floor and of my wife in the wheelchair I demanded it was put in their accident book. 10 weeks on my wife still has back pain, physio said it would last 6 to 10 weeks.

Ian Morris

The scenario you describe regarding your wife’s injuries appears to confirm that this matter should proceed immediately as a valid claim for slipping accident compensation given the lack of hazard signs on display and the fact that the venue allowed a foreseeable risk to remain in situ without action.

Our Solicitors can seek compensation for the injuries sustained, the pain and discomfort caused and the longer term consequences of the fall, potentially including physiotherapy costs.

Reply

Hi my husband fell a couple of days ago opening a door in the local Chinese shop for a gent but the floor was wet and my husband slipped, fell down and this with the ring has took off his finger, my son of 10 was there! Do i need to see if there was cctv footage? My son said there definitely was no wet floor sign.

Ian Morris

The most important issue at this stage is to protect your Husband’s interests by ensuring that the details of the incident have been reported to the right people. With this in mind, if an accident book was not completed at the time, make sure you make a written report of the incident and email or send it to the business in question outlining what happened, the wet floor and the lack of warning signage. If an Ambulance attended the scene that will help to provide evidence to support any claim. Asking the business for CCTV footage would be a sensible move as if they do have this, it could be vitally important.

Your Husband has a right to pursue a finger injury compensation claim for his serious injury and our Solicitors will ensure that any settlement obtained appropriately compensates him for the long term consequences of such an injury, from grip strength, dexterity and of course the visual after effects, not to mention the potential impact on his ability to work and earn as he previously had.

Reply

Hi,
My husband and daughter were walking into the range, there was an empty pallete on the floor which was slightly in the walkway. Long story short, my hubby tripped on this and as the pallete went up his shin causing alot of pain, embarrassment along with grazing and bruising. My daughter was holding his hand and came flying in to the store with him. They are very lucky they didn’t end up on the floor or with more serious injuries.

We have reported it to the store manager who put baskets ontop of the pallets to make it more obvious and recorded the incident. Do we have a case to make claim?

Ian Morris

Please use the ‘start your claim‘ page of our website to get further help. We feel that there is a valid claim as the walkway within the store should not have been obstructed without adequate signage to warn of the potential hazard.

Theresa

Today I went out shopping and on walking down the main aisle towards the lift I have tripped on the corner of a pallet situated on the corner of the aisle with 3 rugs on it, approx a foot off the floor. I have not seen this pallet due to height and the rug being on top similar colour to the floor.
I landed face down and suffer from arthritis, being in a lot of pain since, what are my entitlements?

Ian Morris

It would seem that your fall can be attributed to negligence on the part of the shop in question. As they have allowed a display to be in a location where shoppers may not see it or expect it to be present, the display has become a tripping hazard and you have sadly sustained injury as a result. We would be very happy to help you to pursue a claim against the shop for personal injury compensation and associated costs or losses. This is a No Win No Fee service and our Solicitors would ensure that your rights are upheld and that you are compensated adequately.

If you haven’t already done so, please ensure that there is a written record of your accident with the shop in question – they should have completed an accident book entry with you at the time, but if they did not do so, either return to the store or make contact with them in writing to advise what happened to you, what injuries you have sustained and include the date, time and location of your fall.

Reply

I suffered a fall on Wednesday 9.6.21 in my local Morrison’s store – I slipped on produce debris by the salad items. I fell heavily on to the floor and against the metal shelving. I have significant swelling and bruising to my left arm and have been totally overwhelmed / distressed by the whole event. I have been seen in my local Emergency Department and had x-rays taken. An accident form was completed by a member of staff at the time however they were unable to locate their first aider to check me over. I was told I would be contacted the following day to see how I was doing / feeling. No contact from the store since then. Have been left feeling very disappointed by the lack of concern on their part. I have photo evidence of what I slipped on, a willing witness to this unfortunate incident and a member of staff commented to my husband at the time “to not having enough staff to go round to keeping cleaning up”.
Would be keen to understand if worth pursuing a claim against the store/company. Thank you

Ian Morris

We feel that you have a very valid and justified claim for slipping accident compensation to be pursued against the store in question – particularly with regards to the anecdotal comments of the staff member to your Husband.

Our Solicitors would be able to act for you on a No Win No Fee basis, meaning that you would pay no costs to any party should your claim fail.

Reply
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