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Slipping accidents are a common cause of injuries, some of which can be very serious. They often happen on smooth, highly polished floor surfaces such as those found in shops and supermarkets, which are even more slippery when they are wet.
We are often contacted by people asking whether they can pursue a slip or trip compensation claim against the shop in which they had their accident. Usually the slip is due to a wet floor, one that’s been subjected to a spillage (eg a broken item in a supermarket aisle) or a leak. Sometimes the floor has been subjected to intense polishing, rendering it dangerous.
In such cases, if the shop, supermarket or other public venue has failed to erect a hazard warning sign, you are likely to have a strong claim for personal injury compensation as a result of your slipping accident. However, even if a hazard sign was erected, you could still be able to claim slipping accident compensation if it can be demonstrated that the sign was inadequately displayed – hidden or obscured from view, or located in the wrong place.
Other potential hazards on a shop floor can cause trips and falls, whether you can claim will depend on if the management has been negligent in its duties to protect customers from injury. In any shopping environment, the risk of slipping on a wet floor is present and supermarkets and shops should be prepared to do all that they can to minimise the risk of one of their customers slipping on a wet floor and sustaining an injury.
At the entrance to stores, there should be a mat to enable people to wipe excess rain water from their feet and if there is a spillage, wet floor or other slipping risk a hazard warning sign should be erected.
Slipping accidents can seem innocuous, but often the injuries can be serious. If you have slipped on a wet floor within a supermarket or shop, you may well have a valid claim for slipping accident injury compensation.
There are of course other risks of accidental injury that shoppers may face, such as badly stacked displays collapsing on them, getting packaging or other debris left on the shop floor wrapped around their feet leading to a tripping accident or shelving units with sharp edges causing lacerations. We have assisted with a number of claims against supermarkets and other stores where claimants have been injured by staff members moving large items of stock around stores without ensuring that there are no shoppers in their way.
What to do after an accident in a shop
If you are injured in a supermarket or shop you may well be able to make a claim against that store and their insurers for injury compensation. Claims can be made on a no win no fee basis and as with all claims for injury compensation, it is important to ensure that there is sufficient evidence to enable a specialist no win no fee solicitor to present a strong claim that will lead to a settlement being awarded to the claimant. To ensure that the correct evidence is available to support your claim, it is vitally important to report the details of an accident to the right people. In most cases, anyone injured should insist on the details of their injury and the cause of the accident to be recorded within an accident book. Details held within an accident book can be obtained by a no win no fee solicitor at a later stage and can help a claimant to prove that the supermarket or shop in question is liable for their injuries.
Another vital element of evidence that will be needed to support a claim for compensation after an accident in a shop is medical evidence. Anyone claiming personal injury compensation will need to be able to prove that an injury has been sustained. Therefore, if you are injured in a shop or supermarket it is vital that you seek medical attention, either from your GP or by visiting the A&E department of a local hospital. When you present for treatment, it is important that you advise your GP or the triage nurse as to what caused your injury and where it happened. The details of this, plus any medical diagnosis, treatments provided or referrals for other treatments will be recorded within your medical records. Your solicitor will then be able to obtain this with your authority and can use this medical evidence to support your slipping compensation claim and form an estimation of the value of settlement that you could receive.
If you have an accident within a shop that does not have an accident book, or where you are refused permission to report it in such a way, there are steps that you can take. To find out more about what you should do after an accident and how to make your claim for compensation, contact us today.
All injury compensation claims managed by Direct2Compensation are run on a fully compliant no win no fee basis, so it will never cost you any money should your claim for injury compensation fail to succeed.