Injured in a ladder accident at work? See if you can claim compensation

60 questions have been answered below, why not ask your own?

One of the most common accident at work claims are for falls from ladders. When any employer requires a member of staff to work at height using a ladder, it is vitally important they provide the correct equipment and adequate training to ensure that the risks of injury are minimised.

Table of contents:

Causes of ladder accidents

Placing a ladder in a dangerous position without adequate support. Employers must ensure that any staff members working at height have been given the correct training to fully understand how to minimise the risk of a ladder tipping or slipping, and how to identify a safe location for a ladder to be erected.

Using a ladder that is not fit for purpose. Many employers do not provide a ladder of an adequate length, and this leads to a worker having to overreach beyond a safe distance and risk the ladder tipping over. Employers have a duty to ensure that all staff using ladders at work are made aware of the ‘3 points of contact’ ladder rule. This reminds workers that they must always have 2 hands and 1 foot or 1 hand and 2 feet on the ladder at any one time.

How to tell if you have a valid claim

If your employer failed to provide you with any training in safe ladder use, or you can demonstrate that the accident was the result of employer negligence or that of another party, you can seek to make a claim for ladder accident compensation.

The claim needs to be made within three years of the accident. It is also important that the details of your accident have been recorded with your employer in an accident book and that you have sought medical attention for the injuries you have sustained.

If you haven’t recorded the accident yet, don’t worry, we can help. If you’re not sure that you’re eligible to claim, please contact our expert team and we’ll be able to let you know.

How much can you claim for?

Compensation settlement amounts will vary depending on the injury. The final settlement value will be reached after medical evidence is reviewed and a medical report completed for your solicitor. Clearly, the more pain and discomfort suffered, the higher the value of your compensation. It’s typically affected by:

  • The type and extent of an injury sustained
  • Whether or not you have made a full recovery from the injuries
    Amount of lost income and costs incurred
  • Care required by family and friends – such as transport, help around the house or with shopping etc.
  • Any pension loss
    The cost of paying someone to carry out tasks which you could do before your accident but cannot do now, such as decorating or gardening
  • Treatment and rehabilitation costs such as physiotherapy or massage
  • The cost of any surgery after your accident (you are not forced to have this on the NHS and are entitled to claim for the cost of surgery privately, particularly if this speeds up your recovery)

Whilst some injuries after a fall from a ladder can be immediately obvious – such as a broken leg or arm – some possibly more serious ones may not. Some of the symptoms or damage caused may not be known for months or years. As such, it is important that medical attention be sought early to provide the vital evidence needed to support any claim for compensation.

Support and advice

At Direct2Compensation our staff understand that anyone injured in an accident work will have many questions about making a claim for compensation. Typically, our clients are worried about how making a claim will affect their relationship with their employer and how the claims process works.

We are here to offer the support and advice which will give you the confidence to be able to pursue your claim. From your first contact through to the end of the process, we take the hassle out of claiming. Our expert staff will quickly obtain the information needed to get your claim started and can answer your questions in simple, straightforward terms.

60 questions have been answered below, why not ask your own?

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Please note we can only deal with claims within the UK legal system. Your question will appear once approved and we'll answer it as soon as we can. Your email address will not be published, your name will, so feel free just to use a first name.

Questions & Answers

  1. David

    Hi I fell 4-5m from a ladder in the wet,looking back at pictures of the ladder i fell from there’s a couple of the runs that have damage and are bent like a “v” shape i would just like to know whether that ladder should have been Condemned and not used at all in the first place?Thanks David

    • Ian Morris

      If the ladder you were being tasked with using was defective, damaged or unfit for safe use – as would appear to be the case, the employer should have removed it from use and provided a safe replacement. The fact that the employer didn’t remove the ladder indicates that they do not employ a routine inspection of the equipment that they are asking staff to use. These failings by the employer is likely to be seen as employer negligence and would enable you to hold the employer liable for your injuries and losses caused by the accident.

      Along with providing safe equipment, your employer should also have provided the appropriate training to ensure that you could use a ladder safely, both to work at height safely and also how to identify whether a ladder was fit for purpose for the job in question.

      If you have not already pursued a claim for compensation, we feel that you have every right to do so and would like to help you. You can either use our website to start your claim for compensation, or you can call us for help on 01225430285.

  2. Paul harvey

    I’m self employed laboure working with bricklayers I’ve fallen off ladder second lift up I was carrying a water bottle at the time I had my 3 points off contact on ladders at no point was I told not to carry stuff up or down ladder by site manager , I didn’t have tool box talk regarding this they have footage off me landing on ground , the ladder has since been altered and now they are putting stairways in !! I’ve got compound fracture of my left elbow just wanted some advice

    • Ian Morris

      The lack of training provision from your employer is clearly responsible for your accident and you would appear to have a valid claim. You have up to 3 years from the date of the accident in which you can pursue a claim. It is important to ensure that an accident book entry has been made so that there is evidence to show the injury happened at work. Did an Ambulance attend the scene?

      If and when you are ready to make a claim, please call us on 01225430285 so that we can help you. Alternatively, you can use the ‘start your claim for compensation‘ form on our website to make further contact with us.

  3. Derek

    I’m 59 and have problems with my hip for about 6 years I recently have had a hip operation but as I was only 53ish when this started I feel there must have been some reason for the hip to fail I’m not over weight but my job is a painter and decorator and for years I worked off ladders all day was wondering if this could be the cause and if there has been any claims for this condition
    I’m asking also as a friend who worked for the same company also has just had a hip replacement at the age of 52
    Kind regards

    • Ian Morris

      Notwithstanding the issues of proving causation (that the injury/damage to the hip is related to your job), you must make a claim within 3 years of the date at which you developed symptoms or ought to have been aware that you have developed symptoms.

  4. David

    I fell from a step ladder at work, breaking my arm in the process. I reported this immediately and sought medical attention. I was working on the ladder for a short time and hadn’t realised that I was as stood on the top rung of the ladder, as I tried to step down, the ladder fell out from under me.

    Whilst I am aware I should not have been on the top step of the ladder and accept responsibility for that, I wouldn’t have been using the ladder had there been appropriate clear space for me to use the correct equipment. I have complained multiple times about the state of the site and in particular the area that I was working.

    I have been on SSP since then. I have my own income protection insurance, but the insurance company have access to my employers written report which effectively apportions all of the blame on me and I fear they may not pay out because of that.

    • Ian Morris

      If this hasn’t already been looked at by a Solicitor, it would be a good idea for one of our specialist Personal Injury Solicitors to speak with you. Although you may well have to accept some contributory negligence to your situation, as you have raised concerns about the site, the risks to your health due to the working environment and the employer has done nothing, you have a right to make a claim for personal injury compensation.

      You can get further help by calling us on 01225430285 or if you prefer, start your claim for compensation on our website.

  5. Andrew Mulligan

    I got a divorce came back to Glasgow my job was with social services but in the mean time, I got a job cleaning windows. I was doing this for 3 weeks and never had training. It was raining one day and the ladder I had was too small. A bigger ladder came but the house was on an arch. The ladder was wobbly n taped n I was told from another colleague it was a 2 man job as I didn’t have experience and another person should have been holding the bottom of ladder. Well that didn’t happen and I fell 20 feet and had 10 minutes to live. I couldn’t walk for 7 months with 16 rods in a cage on my right leg and my bones sticking out my left with artery damaged. I dont know if I have any right to compensation as the employer is saying no.

    Can you give me advice please as I cant walk right for another year and a half and was just left to it.

    Kind regards

    • Ian Morris

      We are able to get some specialist advice for you with a potential to pursue a claim against the employer. The employer has no right to decide whether or not you should be entitled to compensation for your injuries as this is a matter that needs to be considered by a specialist personal injury Solicitor.

  6. Steve

    Hello… fell from a ladder on 27/01/20 after it slipped…. have had no training at working at height and employer is being prosecuted by health and safety due to inadequate equipment…. I suffered a fractured eye socket in 3 places… a fractured femur which I had surgery next day with a dynamic hip screw and anti rotation screw put in… I also suffered a destroyed wrist( dominant hand ) which had surgery with a volar locking plate put into my wrist…. have not been working for 14 weeks now which for only last 2 weeks have been able to weight bear on leg and wrist( long road ahead) the question I am asking is am I entitled to anything?

    • Ian Morris

      Please call us on 01225430285 so that we can help you make your claim. The scenario you describe regarding the lack of training regarding safe working at height and the fact that your employer appears to be facing action from the HSE indicates that you have a strong and valid claim for personal injury compensation after your accident at work.

      Our Solicitors would be very happy to pursue your claim on our No Win No Fee terms and would seek to recover the appropriate compensation settlement for the injuries you have sustained – including the initial pain, the subsequent impact on your day-to-day life and the impact that those injuries will have on you for the long term as well as ensuring that any loss of income (both up to know and going forward) are recovered. Given the injuries you have sustained it could be the case that your compensation settlement would be a substantial sum.

      You can contact us on the phone or ask us to call you at a time that suits you. Alternatively, you can email your contact details to us and we’ll be in touch to help you.

  7. M. Rizwan

    Hi, just wanted to know if i have a valid claim?

    A friend of a friend wanted some cctv fitted to he’s property, which i agreed to install. Using my own tools to get the job done, as i was cabling at height using a ladder, which was held by below by the property owner, the ladders slipped which hence made me fall from height causing a severe injury. Which had taken me out of work for 5 to 6 months before going back to light duties again. just wanted to know if there is a claim present for either falling at property etc


    • Ian Morris

      Notwithstanding the severity of your injuries, it is hard to see how you could pursue a claim for compensation in this scenario. You have agreed to perform the work and have used your equipment to do so. The homeowner has assisted in holding the ladder, but to establish that they had been negligent and that this caused you to fall is likely to be impossible.

  8. Gwen

    My friend fell off a ladder that broke and he crushed his ribs. What should he do? He’s a trucker on duty.

    • Ian Morris

      Anyone injured in an accident at work should ensure that a full report of the injury is made in writing with the employer. Commonly, this would be in an accident book, but some employers will have a different system of recording accidents in the workplace. However, the key thing is to ensure that it is reported in order that supporting evidence is available should an employee later feel the need to pursue a claim for compensation.

  9. Gerry

    I was using a ladder to get into the loft, the ladder slipped and I fell from ceiling height. I’d said several times that a 2nd person was needed to foot the ladder but there wasn’t one. Does this make it my responsibility?

    • Ian Morris

      If you fell from the ladder whilst at work, your employer is likely to have some responsibility to ensure that you are able to use a ladder safely. UK safe working practices would require an employer to provide training and guidance for those expected to work at height, including safe ladder usage. An employer would also have an obligation to look in to your report of a risk of injury when you suggested that a colleague should be assisting with safety.

      The apparent failure of your employer to fulfill their obligations in this accident at work, could indicate employer negligence and that may enable you to pursue a claim against them.

      If your accident was recent, make sure that an accident book entry or incident report has been completed at work. The report should indicate that you had mentioned that a colleague should assist or if you have not had any training etc. You should also ensure that appropriate medical attention is sought to ensure that medical evidence is available to support any future claim.

      If you would like our help in looking further in to making a claim and getting some more advice about your situation, please call us on 01225430285 or ask us to call you and our team will be able to help you.

  10. Sharon

    I fell off ladder dec 2016 at a department store. I was a vendor and not a store employee.

    The company I was working for settled about 3 months ago but I wanted to let the department store know that they were at fault also for the unsteady ladder and the injuries I have from the fall on to concrete. I fell approximately 20 feet, sustaining concussion and other injuries.

    • Ian Morris

      It would appear that you have already settled your claim and whilst you are justified in wanting to hold the department store liable also, the reality is that you cannot now pursue a second claim for the same incident.

  11. Daniel

    Towards the end of my shift at work I was working from a step ladder. I felt the ladder become unstable, so I tried to jump away from ladder and landed awkwardly on my heels. I had safety boots on, a hard hat & a hi vis vest. I honestly thought I had broken my back because of the instant pain that I felt. Moments later, I managed to get to my feet and I walked outside with increasing pain in my knees and ankles and reported the incident to the general foreman where we put an entry into the accident book.

    I drove home (about 1 mile away) and around 3 hours later I attended A&E, where an x-ray was performed. I was told that I had suffered soft tissue injuries and given anti-inflammatory medication along with paracetamol and discharged. I had an appointment with my GP the following day where I got stronger pain relief. A few days later I called my GP to tell them that the pain relief wasn’t working, so they gave me another drug which worked a bit better and I was able to return to work after 8 days off (And I needed the cash).

    I did 4 weeks of light duties and then the contract finished. I claimed JSA for 6 weeks until I got another job. However, I found that I couldn’t do the job because of the painful issues with my ankles and knees. I had many follow up appointments with my GP because of these issues and tried many drugs to combat my pain. These drugs caused more issues in the end.

    I had an MRI scan with the NHS of my knee, which revealed a meniscus tear. It wasn’t until 6 months later that I was told that my issues were because I had osteoarthritis. I was told by a GP who randomly called me to say I was addicted to pain killers. I had been taking pain relief often over the years for painful back issues that I had, but not to the point of needing them. I took them for pain and pain only.
    At times I could not walk without severe pain. This has forced me to stop working. This has brought my back problems to the fore.

    I tried to claim from the DWP, from ESA, IIDB, & also PIP. I was refused all benefits, I’ve had a real struggle the past 2 years since my fall. I can only claim universal credit.

    I’m almost housebound without my car which is off the road until next week. Some 21 months later my solicitor arranged a MRI of my ankle and found that I’d actually fractured the talus bone in my heel. My solicitor had arranged an appointment with a private hospital which is tomorrow. I don’t even have my bus fare to get there. All I can say is there is zero help anywhere if you have injury at work. I’ve felt so helpless at times.
    Oh and when I fell from the ladder my work colleague examined the step ladder. The foot on the steps had snapped. I have pictures.

    • Ian Morris

      The scenario you describe of struggles after being injured in a way that prevents you from being able to earn as you did before your injury and therefore not be in a position to live a normal and full life is one we hear all too often from claimants – especially those injured in an accident at work.

      It would appear that you have a claim for personal injury compensation ongoing and that your Solicitor is pursuing that issue correctly. The medical appointment is important as it will help your Solicitor to assign an appropriate value to the injuries that you have sustained in your accident at work. If you are struggling to afford to attend, you should liaise with your Solicitor to see if they can assist. You may also be able to seek an interim payment from the defendants in your claim – if they have admitted liability. Again, you should speak with your Solicitor on this issue.

  12. Richard

    If you’re told to lean an old 8 foot a frame ladder against the building, climb up and chip hammer brick out of a wall using the hammer 13 feet high above your head, is that negligence by my employer and third party gg2 there for safety and production? I broke 7 ribs, collapsed lung, 3 herniated discs and severe nerve damage.

    • Ian Morris

      The accident at work scenario you describe does raise questions about the employers approach to health and safety and whether or not they have acted correctly.

      Please call us on 01225430285 so that we can further discuss your accident and then seek some advice for you from our specialist Solicitors. Alternatively, you can ask us to call you if you prefer.

  13. Darren

    I fell from a ladder after it slipped. A workmate was supposed to be footing the ladder but walked away. The ladder was too short for the task and I was on the second to last step. I came down from around 3 meters and landed on my right side. I had bruising to my hip and ankle and suffered a broken shoulder which seems to have left me with nerve damage. I am waiting to see a specialist. If I was to make a claim would it be against my workmate or my employer? I don’t want to get him in trouble!

    I told my boss that I fell because I was over reaching because my workmate said a few days after the accident that that is what happened but my hospital records state that the ladder slipped. I was confused and in a lot of pain when I went to a&e but I genuinely thought that the ladder slipped.

    • Ian Morris

      If you were to claim, it would be against your employer and their employer liability insurance cover. Whilst your colleague shouldn’t have walked away, you would not be claiming against them.

      • Darren

        Is this something that you could help me with

        • Ian Morris

          We can certainly assist in the process of further evaluating whether or not you can proceed with a claim for compensation after your accident at work.

          The first point of action is for you to speak with our team so that we can take some initial basic information from you so that we can then present your claim enquiry to our specialist Solicitors so that they can review the details and contact you directly to discuss this matter with you and advise you further regarding pursuing a No Win No Fee claim for compensation.

  14. Tonya Tucker

    I fell from a ladder at work & fractured my shoulder, got 3 stitches in my eye. The following week I was told by multiple coworkers the ladder wasn’t safe & should have been removed from line. The ladder was replaced after my accident, it was unstable & didn’t lock down like it was intended! My company has paid my medical bills, therapy, & mileage for appointments! I have a scar on my right eye & still healing from shoulder fracture! I am now working with a restitution until Dr releases me. My question is can I sue the company for the fall because of unsafe equipment? Would it be worth suing money wise? What kind of lawyer would be best to represent my case if I have one?

    • Ian Morris

      Under UK law, any employer who tasks a staff member with using a ladder that is unsafe or without having provide training for use of ladders and working at height can be claimed against should an employee have an injury due to the employers negligence.

      Given the severity of your injury, you should instruct a specialist personal injury lawyer to represent you and recover compensation for your injuries and associated costs.

  15. Tim Frey

    So I was using a telescopic ladder, I have adequate training and take all necessary steps to ensure safety. The ladder snapped in half when I was 8 ft up attempting to gain access to attic crawl space. I was at work and didn’t suffer serious injuries but back and leg pain.

    • Ian Morris

      If the ladder belonged to an employer, they would have a responsibility to ensure that the item was safe for use and that it was appropriately maintained and inspected and you could possibly make a claim for the back and leg pain you have sustained as a result of this incident.

      If the ladder is yours and is relatively new, you could possibly make a claim against the manufacturer on the grounds of a manufacturing defect. However, such a claim would be very hard to get off the ground and it could be that a supporting engineers report would be needed to confirm that there was a fault with the ladder.

      • Timothy

        Ladder indeed did belong to company and this isn’t the first accident on this type of ladder. My first but not within the company. But in my training it states that it is my responsibility to inspect ladder before each use. I deemed it to be safe but it clearly wasn’t.

        • Ian Morris

          This is a difficult one to take further as it appears that the employer has provided clear guidance and training regarding ladder use and safety. If they have instructed you to inspect the ladder before use and you have done that and reported no problems, the employer is unlikely to be held liable.

          Do you know if any other complaints have been made about these ladders?

  16. Matthew martin

    Recently I was working down my employers house cleaning out a loft for her I had to use a ladder to gain access to said loft just above head height. As I was exiting the loft I lowered myself down onto the ladder at which point it rocked at fell away from me resulting in me falling to the floor and landing on my elbow and breaking the radius in my arm (at the elbow joint) nobody had been holding the ladder. My employer asked me to go and sit down and have a drink and then continued her conversation with the builder on site coming back 2 check on me twice in 20 minutes to ask if I was ok to which I replied I heard a crack in my elbow. After a further 10 minutes I was driven to the a&e on the insistence of another employee, can I claim for injury and negligence against my employer?

    • Ian Morris

      Yes, you can make a claim. If your employer is requiring you to work at height and use ladders, they have a responsibility for ensuring that you are working safely and that you have been given the adequate training to work safely.

      If you would like to make a claim, please call us on 01225430285.

  17. Johnny

    Hi I fell off another builders set of ladders that I was sub contracting to about 18 months ago. These ladders after checking them weren’t the best ladders. The fall resulted in me breaking my arm in several places and needing surgery to put metal plates and screws in my arm. I also wasn’t insured at the time so lost out on 3 months pay due to time off. My arm is getting worse and worse every week now and with been a self employed plasterer with 3 kids it is quite worrying. Basically I was just wanting to know if you think I had some sort of claim as the way things are going I think I may need to find another profession as plastering is just making my arm worse as it is in constant pain. Thanks very much.

    • Ian Morris

      Simply falling from ladders due to slipping or misplaced footing would not see a claim succeed. However, if ladders are defective, broken or if the worker has not been given specific training for safe ladder use a claim may well succeed.

      However, in this case the issue could be proving what happened and having evidence to support a claim. What has been put in writing regarding your accident and have the ladders been retained?

  18. Steve

    About 6-8 weeks ago I was clearing out a joiners shop and I pulled an old door away from the side of the room like I have a million times before, but someone had put a three part metal ladder on the false roof, so the ladder’s swung round and smashed me right in the middle of the head. I went into the shop next door but they just laughed.
    I had to go home, slept for nearly two days had diarrhea for 30 hour straight. Problem is I split up with my ex last year so can not afford a single day off work. I have only been driving not lifting anything, but it started with my hips and the pain was keeping me awake all night but now I’m waking up screaming 2,3,4 times a night.
    I already suffer with fibromyalgia. I’m going to put of hours tomorrow night but it’s ruined my business. Is there anything I can do?

    • Ian Morris

      There could be a claim for compensation to be made here. The positioning of the ladders was clearly hazardous with regards to the work you were doing. To have any chance of succeeding with a claim, there will need to be some evidence to demonstrate that the accident happened in the way you state. That could be witness statements or an accident book entry.

  19. Deborah Brown

    I fell off a ladder while decorating for a wedding. My employer and I were the only people working at the time. She has been told by other employees to hold the ladder while someone is up the ladder. During the time of the fall she was standing beside the ladder looking at me draping. Not realising she wasn’t holding the ladder, I reached to drape the pole when the ladder folded underneath me. I broke 3 ribs and had a lung contusion. 3 days later, 2 litres of blood filled my lungs putting back in the hospital for a period of 7 days. My employer didn’t come to see me until I was ready to be released for a period of 10 minutes when visiting hours were near over and I haven’t heard from her since.

    • Ian Morris

      UK Health and Safety at Work requirements are very strict when it comes to working at height and the use of ladders should only be done in instances where staff have been appropriately trained and know how to use ladders safely and where the limitation of ladder use should be identified.

      In the circumstances you describe, you would appear to have a valid claim under UK law and we advise you to make further enquiries with us via the website ‘start a claim’ function so that we can assist you.

  20. William

    I was injured October 6th whilst on the job site falling off a ladder – breaking both wrist and fracturing my skull. As a result I had metal plates put in each. There was a problem with my surgery on my left arm which I have cpd type 2 now. Shaw Installations Llc insurance company had me take an independent evaluation almost a year and a half ago and my lawyer had to put in a motion I believe to obtain that about 3 months ago. The only compensation I have received was for travel to the evaluation and that’s it. I’ve sent them my mileage they only paid for that in 2 years nothing else. My employer also let me drive myself to the hospital with broken wrist and a head fracture. Is it illegal to not receive anything that could improve my situation and by making my health and families health deteriorate more every day? This is causing many problems in my life and need to be in counselling now due to my issues I’m facing. If you could assist me I would appreciate it. I would like to know if I’m entitled to any funds immediately or if it’s even legal for my employers insurance company to drag this on know my situation is getting worse by the day?

    • Ian Morris

      In UK law in a claim such as the one you cite, if liability had been admitted, you would expect that further funds would have been released by now – even if the full settlement had yet to be agreed. In cases where injuries are serious or serious hardship is being caused by the injuries, when a defendant admits liability it is not uncommon for an interim payment to be released to the claimant. Often the interim payment will be for an agreed period of lost income as there will be no argument over that element of the claim – the special damages part. That interim payment will be included in the total settlement paid so in the end, no extra settlement is paid. The interim payment will allow the claimant to pay their usual costs whilst their specialist Solicitor continues to work with the defendant to ensure an appropriate value is attributed to the injuries and future troubles that they will cause.

      With this in mind, I would suggest that you speak to your Solicitor to ask them about the possibility of an interim payment award.

  21. Warren peel

    Unfortunately I fell off a ladder at work due to wet conditions and mud on the rungs. The site was very muddy due to machines running up and down over walk ways. I have been in touch with a firm and they made enquiries but said they’re unwilling to take the claim on as reports from the sub contractor I was working with from his son stated I was leaning to far back on ladder.
    This was definitely not the case I’m a 52 year old man with years of experience on ladders I broke several ribs had a Haemothorax and spent 6 days in Harrogate hospital and was off work for more than 6 months due to injury.
    The same witness was later dismissed from site for smoking cannabis. I appreciate this is not part of case but just to put you in the picture of caricature of witnesses.

    • Ian Morris

      The circumstances you describe would indicate that there is a claim worthy of investigation and clearly, the defendants have so far produced a witness statement that appears to apportion blame on you for the incident. The fact that the witness was the Sub-Contractors Son would indicate that the witness isn’t truly independent so that is of interest.

      Did you sign paperwork with the previous firm? If you instructed them on a No Win No Fee basis we could take a look at their file of papers.

  22. Richard

    Fell off ladder at work and broke my ankle, am i entitled to any compensation?

    • Ian Morris

      It is likely that you would succeed with a claim against your employer – as long as you were not responsible for your own fall as a result of your own negligence. If you fell from the ladder because of a lack of training in safe working at height, due to a faulty ladder or any other form of employer negligence, you can make a claim for compensation against your employer for the injuries you have sustained and any associated losses you have incurred.

      Call us on 01225430285 – our expert staff will be able to explain your rights and we’ll help you pursue a claim for compensation.

  23. Rachel

    My partner 3 years back was employed and fell off a ladder which left him with 2 broken arms and a broken Wrist, he has had 4 operations and a long time out of work. He returned back to work a short while back not doing anything strenuous just scanning as he can’t lift. He put in for a claim which recently he had won the case and the settlement has been paid, but his solicitor has said they needed to see evidence of any savings which he hasn’t got so sent off bank statements which shows obviously his weekly wage. His solicitor has sent back a very abrupt letter asking my partner to contact him immediately concerning him returning back to work. My partner called his solicitor which has told him he’s very annoyed that he’s returned back to work, he didn’t realise he wasn’t allowed to not work and couldn’t not work for the rest of his life and had really life changing injuries and the fact that the defendant had admitted liability. What could possibly happen now? Could they try and take the money back even though they had settled? Many thanks.

    • Ian Morris

      If the claim is settled, it is settled and there is nothing that could be done to recover any settlement from your partner – unless it was found that he had been fradulent – which is not the case here.

      There is no reason that I can see that your partner should not return to some form of work. Given that the work he is doing is not physical it cannot be argued that any loss of income claim should be repaid as it is likely that the work he is doing now is lower paid and clearly not the same as prior to his accident.

  24. Jo

    My husband fell from a ladder last week. The ladder folded inwards on itself whilst he was up it. As a result he has a broken bone in his foot , he has a walker boot and on crutches for 5 weeks. Employer does not pay sick pay only ssp. They have ‘offered’ him to return to work doing sit down work. However he is advised to elevate his foot as much as possible and obviously unable to drive to and from workplace. He is also in considerable pain. Could you offer any advice please?

    • Ian Morris

      It is good that his employer has offered light duties to your Husband but unfortunate that he cannot take advantage of that due to his injuries. Unfortunately, his employer is not obliged to pay his usual salary whilst he recovers and as you are probably aware, SSP is not sufficient income to survive.

      To this end, your Husband should consider making a claim for compensation against the employer for the accident. If he succeeds with such a claim, he could recover all lost income and receive compensation for his injuries.

      We would be very happy to pursue this claim for your Husband so I would suggest that he call us on 01225430285 to discuss this matter further and find out more about his rights.

  25. bella

    My husband fell from the ladder at work. He was on top of the roof painting and the ladder slipped from under him. he had another employee holding the ladder but the roof was steep and the ladder and my husband fell, the other guy managed to dodge the fall. my husband was taken to the hospital by his employer and X-rays of the right foot were done and showed a broken heel bone. a CT scan confirmed that it is broken in multiple places. there is bruising on the hip, scrapes on elbows and shoulder pain now. we have an apt with orthopaedic to see what treatment plan the broken heel with require (cast/surgery). the employer filed a case with workers comp and they have been in touch and are coming by friday for a statement by my husband. we have a 21 month old and I am unemployed because I recently graduated and am looking for a job, my husband was our only source of income. his employer told us workers comp will pay 80% of his income tax free but that wont cover all of our expenses that his normal income would. I don’t know what to do or what I am entitled to. my husband has been in bed and is on pain meds until we can be seen by orthopaedic.

    • Ian Morris

      In the UK, such circumstances as described should lead to a successful claim. The damage caused to your Husband’s heel is clearly serious and a long term recovery, most likely with some permanent implication from the injury lay ahead of him.

      In such a claim in the UK, the acting Solicitor would recover a large sum of compensation to cover the injuries sustained but also seek to recover ALL lost income and costs incurred because of the injury.

  26. Rhonda lasseter

    I fell off a ladder at work while performing my duties. However I found out after I fell the ladder was not a company approved ladder and the manager had brought it in from home. I have had a headache and unable to turn my head fully without pain and getting sick. I asked for an mri after the first two weeks of a headache but was told they would do therapy first. It took them 2 months to get me in to a physical therapist. And I haven’t gotten better. It also took nearly 2 months for them to compensate me. Now I can’t get caught up on my bills because of the late fees. Do I have a case against my employer and the workman’s comp insurance?

    • Ian Morris

      Under UK law, your rights would leave you able to pursue a claim against your employer here on the grounds of employer negligence. For the manager of the workplace to simply use a ladder from home that has not been correctly risk assessed and unlikely to be fit for purpose is a clear breach of statutory duty and would indicate that you would have a strong prospect of succeeding with a claim. It would also further increase your prospects of succeeding if the employer has failed to ensure that you have been adequately trained to work at height.

  27. john

    I recently fell from a ladder at work and fractured my elbow I had filled out accident report that had been posted to me with all that I could recall at the time but then after a few days i remembered that the ladder slipped before I fell and handed in another accident report my work are now wanting me to retract my second report which reports the ladder slipping which I refused, can I still make a claim?

    • Ian Morris

      Injuries sustained after falling from height can often be very serious and form a large part of our accident at work claim portfolio.

      On the basis of your comment, I believe you have a viable claim and should pursue the same forthwith. I would continue to refuse to withdraw the ‘2nd’ statement and in doing so, I would put my reasons in writing to them (retaining a copy for your records). You have mitigating circumstances that support the fact that you didn’t accurately describe the accident initially – you had just sustained a fracture to the elbow and were likely to be in a state of shock and pain – let alone a little fuzzy on pain relief.

      We would gladly pursue this matter for you via one of our specialist solicitors and I invite you to call us to us on 01225430285 so that we can discuss the situation.

  28. akbar

    Fell at work due to faulty ladders, sprained my wrist and mild head injuries, still getting head pains after 6 weeks an strong medicine. Had a ct scan an head, it’s come out fine and still getting wrist pains.

    • Ian Morris

      Dear Akbar

      I am sorry to hear about this incident and your injuries. If those ladders are faulty as you say, then you have a strong chance of winning a claim as your employer has clearly been negligent towards your safety whilst at work.

      I will email you directly also and look forward to hearing from you so that we can help you get your claim started.

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