Injured in a slip, trip or fall at work? See if you can claim compensation


You are entitled to claim compensation if you have been injured by a slip or trip at work as a result of employer negligence in providing a safe working environment. Here we look at what’s involved in making such a claim.

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Slips, trips and falls are among the most common causes of injury in accident at work compensation claims. While they may seem innocuous, the injuries suffered can have big implications for the injured persons’ future. Common injuries include fractures to the ankles, lower legs, wrists and forearms, or to the coccyx area of the lower back. They can also cause people to suffer nasty soft tissue injuries with damage to the knees, hips and shoulders.

In most cases, people are left with mobility and independence impairments, whether temporary or permanent. In cases of severe injuries, such as an open fracture, we have also helped people who have suffered psychological trauma.

Slips and trips at work

Slipping accidents at work are more common than trips and usually caused by wet floors. Employees can also slip if they are not provided with the correct footwear, or if a floor surface is not fit for purpose, such as no non-slip covering in potentially wet environments.

Tripping accident at work claims usually relate to potholes or footpaths around the workplace, or in car parks. They can also arise as a result of a messy workplace, if wires or cables are not stored properly or if items are left in walkways or beside desks etc.

Falls at work

When we’re talking about falls at work, this usually applies to falls from height. According to the Health and Safety Executive: Work at height means work in any place where, if precautions were not taken, a person could fall a distance liable to cause personal injury. You are working at height if you:

  • work above ground/floor level
  • could fall from an edge, through an opening or fragile surface or
  • could fall from ground level into an opening in a floor or a hole in the ground

Work at height does not include a slip or a trip on the level, as a fall from height has to involve a fall from one level to a lower level, nor does it include walking up and down a permanent staircase in a building. Claims arise from many preventable mistakes – employers failing to provide the correct length of ladder, or refusing to pay for height access platforms, for example. Scaffolding and exposed edges are also common causes of falls at work. A lack of training, guidance and an inadequate safe working at height policy can all leave the employer liable should accidents happen.

The benefits of claiming compensation

Injured employees may well be left unable to work for a period of time and therefore have to cope with the stress and anxiety of losing their income, as well as suffering with the pain and discomfort of their injuries. Claiming personal injury compensation can help ease some of the problems you’ll experience and help in a number of ways other than just a cash settlement:

  • Claiming injury compensation is a legal right, and if successful it fairly compensates you for injuries that were not your fault.
  • A successful claim can help to pay for private medical treatment and rehabilitation therapies to speed your recovery.
  • Claiming injury compensation after a slip or trip at work can make up for lost income now and in the future if you are prevented from working again. This is by way of a special damages claim that relates to losses above and beyond any compensation settlement awarded to cover the injuries and distress caused.

As all claims are made on a No Win No Fee basis, you will never be charged if your claim does not succeed. A successful claim will lead to a compensation settlement being made to you, with the value of the claim including any lost income and incurred costs as well as a settlement for the injuries and medical treatment that you have sustained.

When can you claim for a slip, trip or fall at work?

Employers and contractors are legally obliged to provide a safe and secure environment for workers. Injury claims will succeed if it can be proven they have been negligent and failed to comply with their statutory duties.

When employers fail to provide a safe working environment there will be an increased risk of hazards. Employers must be aware of the risks of injury to their staff. Whether through defective machinery, an unmarked hazard, a lack of protective equipment or safety guards, insufficient training and guidance of staff, a failure to identify slipping hazards and erect warning signs, employers will be liable should someone slip or trip and sustain injuries severe enough to warrant a compensation claim.

Employers, contractors and site management providers must ensure:

  • That staff are given a safety induction relating to the workplace. That staff and contractors are made aware of the likely risks of an accident and know how to minimise those risks through hazard signage etc, and that staff are made aware as to how to deal with accidents and seek first aid.
  • That health and safety signage is properly and prominently displayed and they must ensure that all workers are made aware of their obligations to work safely.
  • That all staff are provided with, or obliged to wear the correct personal protective equipment.
  • That staff are adequately qualified to use any tools or machinery that they are asked to use.
  • That cleaning contractors erect hazard warning signs when making floors wet during and after cleaning.
  • That any hazards found that may cause the risk of slipping or tripping accidents are identified and fully repaired.

Working at height regulations

The Work at Height Regulations 2005 were specifically created to protect those working at height, whether half a mile above the ground or simply standing on a chair. Any activity performed above floor level carries the risk of a fall. This would include using foot or kick stools within shops or factories, through to the use of ladders, scaffolding and even rope climbing. Obviously some jobs are more dangerous in this respect than others, but the same basic health and safety laws apply to all.

If employers are tasking staff members to work at height, they must ensure that the employee understands what equipment they should use to safely access the height needed. Furthermore, the employer is responsible for the maintenance and safety of any items used, including stools, step ladders, full ladders, scaffold towers or any other height access equipment.

Regardless of the kind of workplace, employers must by law ensure:

  • That staff are adequately trained in how to access anything at a height above arms reach, and also provided with the right equipment to access anything located at height.
  • That any items provided to staff to enable them to work safely at height are regularly maintained and repaired, and that any items that are reported to be or are found to be faulty or dangerous are removed from use and only returned to active service once repaired fully.

How Direct2Compensation can help with your claim

As with all accidents at work, it is important to make sure that the details of your accident have been recorded properly within an accident book and that medical attention is sought for any injuries that you have sustained. If you haven’t done this already, we can help you to do so.

We know your rights and can help you to understand whether the specifics of your accident are such that you are likely to win compensation. With our easy to understand claims process and ability to handle your claim quickly, simply and transparently, there are many reasons that make us the right choice when it comes to starting your claim for injury compensation.

To find out more about your compensation rights or to start your injury claim today, call us on 01225 430285 or if you prefer, we can call you back.

79 questions have been answered below, why not ask your own?

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  1. I was working for royal mail and we were under staffed I felt pressured by my bosses to take on two duties that day as my team member was on holiday and we were understaffed I was delivering mail trying to fit all the work in and fell of a step dislocating and breaking ankle having to have metal plates put in this was due to me rushing so I could do my team members work as well can I claim

    • Although you were under pressure to work hard and were probably doing more work than you should, that in and of itself would not see you succeed with a claim for falling off a step. In this matter, you will need to demonstrate a fault or hazard with the step to succeed with a claim.

  2. I was abroad on a business trip and had a nasty fall walking to the office (on a path not owned by the company or that the company is responsible for). 2.5 years later I am on my 3rd major surgery and I will be left with some permanent damage. To date I have been paid for time off but this may change. What legal rights do I have and could I make a claim?

    • As you were injured whilst outside of the UK, you will need to seek legal advice from a specialist Solicitor working within the legal system of whichever country you were in when you tripped and fell.

      Within the UK, any person who has a fall on a public footpath or on public ground due to a defect or hazard has a legal right to make a claim for compensation against the landowner responsible for the area. The claim will succeed or fail depending on the nature of the hazard that caused the fall and whether or not the defendant has been negligent in their maintenance and inspections of their property to identify and remove any tripping hazards. Whether those rules apply in the country in which you fell is something you will have to investigate within that countries legal system.

  3. I walked through a fire door that led to the yard and because the sun was extremely bright I tripped over a very low barrier and hurt my hand . The barrier wasn’t even bolted to the ground.

    • When you say you tripped over a barrier, what kind of barrier was it and what was it a barrier for? The fact that the barrier wasn’t secured to the ground indicates that it may not be an official barrier and could therefore be a tripping hazard? If so, you may have a valid claim.

      We would need to see some photographic evidence of the barrier in question and the proximity of it to the doorway before we could advise you further.

  4. Inhave injured my knee at work has fall on wet floor it was 15years ago got an operation on my knee can i still claim ? The cleaner was buzy cleaning the floor and there was no wet floor board.

    • Unfortunately, you are unable to make a claim for compensation after you were injured 15 years ago. UK law applies a strict claim limitation period of 3 years from the date of an accident. This period states that any person who has suffered a non-fault injury can make a claim, but must do so within 3-years of the date of the injury.

  5. I was hurt 4 years ago a job I no longer work I fell and hit the side of a concrete slab in the building causing me to break my jaw bone even have a x-ray to prove at the hospital I got workers comp for a short time which was about 1/2 weeks pay and for my gas and having to go to the hospital. But they never compensated me for my personal injury pain and suffering am I entitled to anything after all these years I live in Louisiana because someone I know have a accident and got a lump some settlement

    • UK law would not allow you to take action given that 4 years have now passed since your accident. The UK law on personal injury claim limitation is strict in that any person injured in an accident who is over 18 years of age, must take action within 3 years of the date of the incident.

  6. Hi my name is John I was making beer Delivery at a bar in Albany New York their Basement floor was broken and the Ladder for the building I fell into the crack in the floor and broke my ankel and I have been out of work for two months and still In a lot of pain what do i do

    • If your accident had happened in the UK, we would have immediately taking a claim forward for you for the injuries to your ankle, also recovering any lost income and incurred costs/expenses. UK law would support a claim for the scenario you describe in that it would appear that the floor of the premises was damaged and dangerous.

    • You should report the incident and any injury to the employer and make an accident book record of your fall. Whether or not you can claim compensation will depend on who is responsible for the area of land upon which you slipped. If the employer owns that land, it could be argued that they should have a gritting/salting and clearing policy in place. If they have breached this policy, you could pursue a claim against them for the injuries you sustained when you slipped.

  7. Do I have a claim!

    I slipped at a service users house on urine covered eco sheets which had been hidden under a nonslip rug. Causing it to be slippery. I came down the stairs and slipped onto my back and wrist.

    • Whether or not you can pursue a claim in this incident will depend on who hid the sheets under the rug. If it was the service user who hid the sheets, the employer is not likely to be liable as they would not have had any knowledge of the hazard. If however, the service user had done this previously and the employer was aware but hadn’t warned you to be aware of the possible risk, you may have a valid claim against the employer.

  8. Hi I recently broke my foot (5th metatarsal) at work going down a platform step in our new office building which caught me off guard and whilst I managed to catch myself, I twisted and broke my foot that was on the edge of the platform step still. There is no handrail for this platform step and it appears to catch other people out as well with many people commenting it’s an accident waiting to happen and seeing others still trip up it etc. Whilst I am able to work from home due to my line of work and therefore have not suffered loss of income. I am a runner who takes part in races nearly every weekend and I have not been able to take part in pre booked races so have lost over £100 in race fees, gym membership as well as missing out on some social Xmas activities with friends. I am unsure whether I can claim or not.

    • You may have a valid claim in this matter, but it is hard to say for certain either way without getting some further information. Ideally, a photograph of the step would be really helpful, although you may not be able to obtain one whilst you are away from work due to injury (although you could possibly ask a colleague to obtain one for you?). You mention others have either been caught out by the step or that they have mentioned that it is hazardous in the way it is situated etc. With that in mind, there could be some useful evidence available to support a claim and it would be a good idea to make sure a report of your injury has been made with the employer listing the lack of handrail, signage and mention of others being caught out by the step and commenting that it is dangerous.

      Given your description of the incident and the impact the injury is having on your day-to-day life and usual activities, it is more than reasonable to pursue a claim for compensation. I would suggest that we take some further details and present the claim to one of our specialist Solicitors who could then contact you for a more detailed discussion regarding the strength or otherwise of your claim. If you would like to take this further, please use the ‘start a claim’ page of our website and we can then call you to get the ball rolling.

  9. Hi so last year in October sometime I was in an accident. I had accepted a job putting a roof on my grandma’s house and during the job it had just started raining and I slipped & fell off the roof and broke both my arms messed up my neck and back. As I said, this was last year & being that it was a family member, I didn’t think it necessary at the time to pursue any legal action & assumed that my grandma would do right by me. Now here we are a year later, I have medical bills that are still piling up that I cannot pay I spent a total of four and a half months with no form of income after the accident. I mean there’s a lot of hardships that I suffered because of what happened to me I would like to know if I have any form of a case in which to be compensated, because I cannot pay my medical bills and I’m about to have to claim bankruptcy.

    • Sadly, it doesn’t matter whether you are working for a family member or whether you are working for anyone else, under UK law, as the worker you have responsibility to manage the Health and Safety on the site that you are working on. If you have failed to erect safety scaffolding around the building to prevent such accidents, the liability for any injuries would rest with you rather than the homeowner or client.

      I’m afraid I can’t see how you can hope to hold someone liable in this matter.

  10. Recently at my job I came into work and the platform that I walk on to do my job a section was taken out, meaning I had a hole in the floor in the middle of this platform that I do my job on, I informed my union rep and the safety manager which the safety team had wrote up a paper to have it fixed immediately I came in everyday for almost two weeks and it was never fixed I asked about it once twice three times a night and they kept telling me there was no Manpower to take care of it right now but they would get it fixed, I ended up falling and hurting my arm and shoulder and right now I’m on restrictions I can’t lift my arm past my shoulder and not sure if I will be able to, after the fall I came in the next day and I found out that they had never planned on fixing that hole in the floor, the reason was to compensate someone that might need to fill in one night, that might be too tall to do this job that would be a place for them to stand, but since I have fallen they would discuss it with the day shift supervisor and employee to see if maybe they could consider other options, my question is safety wrote up an order and it was supposed to be fixed but they did not do it and had no intentions , do I have a claim because this is an accident that never should have happened I was on them from day one and every day about fixing this, because it was painful just on my body to have to keep stepping over it or stepping inside this to do my job, and kept telling them this until I fell

    • The scenario you describe would appear to indicate that you do indeed have a valid claim against your employer on the grounds of employer negligence. Your fall was clearly avoidable if the reports you repeatedly made were acted upon and the potential hazard to your health removed.

      We recommend that you use our ‘start a claim’ website page to commence your claim for accident at work compensation. We’d be very happy to help you on a No Win No Fee basis with your claim.

  11. Is it right for an employer to give you your P45 right after you have had a serious accident at work – without an offer of future employment once you have recovered (which I haven’t)?

    Ever since the accident, my health has gone down hill. I was the only cleaner on a building site, so I was alone and not properly protected.

    • It is not right for an employer to immediately hand you your P45 and effectively dismiss you if you have been injured at work. Of course, an employer can dismiss an employee if they are guilty of gross misconduct – but the correct procedures would have to be followed.

      In your case, you may have a valid claim for compensation after you were injured in an accident at work. We would be happy to discuss your accident and injuries with you to see if you could pursue a claim. If you would like to find out whether or not you can claim, please use our ‘start a claim’ page to submit some further information to us and we’ll call you to discuss this further.

  12. Im a HGV driver, and after finishing a 10 hour night shift, i attempted to climb onto the rear catwalk of the truck to disconnect airlines from the trailer ( standard practice). There is a fold down metal step that is used to climb up to the catwalk ( approx 3-4 feet from ground).
    It was very dark, and i was obviously tired but as I stepped up onto the catwalk but my foot slipped off the fold down step resulting in me flling to the ground and breaking my foot and being off work for 4 weeks without pay.
    I do not know exactly why my foot slipped off the step, the catwalks are often covered in grease from the trailer couplings, but as it was so dark i could not see if there was grease on the step or not.
    I remember a company rep came to my home to take details to put in the accident book – and i felt he was really trying to influence how my statement was worded ( i assume to imply i was at fault for slipping)
    i never had any training or familiarisation on the type of vehicle – although i had been driving that type for a year so employer could probably argue that i knew how to use it through experience?? also I cant remember when i started working for them if i signed something to say that i wouldnt claim in case of accident? – hard to find out as i dont have copy of my contract ( zero hours) and employer wont give me copy – i have since left the company so they are not interested in even talking to me anymore – your advice would be greatly appreciate.

    • If the step you slipped on was covered in oil or grease and therefore slippery, you would undoubtedly have a valid claim. Of course, if you simply slipped or are unable to say why you slipped it will be far harder for you to succeed with a claim. Any claimant must demonstrate negligence or a breach of health and safety to succeed with a claim against an employer and there is one area that you may be able to place such a liability – the failure of the employer to provide any training or induction in to the use of the vehicle.

      We can’t say for certain as to whether or not you have a claim that will succeed, but we are of the view that it would be prudent to at least start the process and take some further details from you so that you can have a more detailed discussion with one of our specialist Solicitor partners. To that end, please go to our ‘start a claim’ page and make a further enquiry with your contact details etc. We’ll then contact you to take some information and then pass this to the right Solicitor who can advise you accurately and honestly.

  13. I had a fall through a factory roof last week at work. I was erecting scaffolding so that a company to work up there safely with an edge protection handrail. Unfortunately, I fell approximately 6 meters through a skylight, through the suspended ceiling and through a table landing on my back with force. I spent a couple of days in Hospital and had MRI scans due to my injuries. The result of the scans showed that I now have a disc protruding and hitting my spinal column for which I am now awaiting the advice of a spinal surgeon.

    Who is liable for this as there was no safety netting under the roof. I hadn’t had a site induction nor have I signed any RAMS for this job. Any advice would be appreciated. many thanks

    • The lack of induction and full attention to health and safety requirements could indicate that your employer is liable in this matter. Given that you were working at height, the risk of injury was clearly foreseeable and one would expect the highest possible attention to health and safety.

      I would suggest that we speak further with you regarding your fall from height at work as my initial view is that you should pursue a claim for compensation in this matter. If you would like us to call you, please visit our website and use the ‘start a claim’ page to provide us with some basic information. Alternatively, you can call us on 01225430285.

  14. Hi
    I fell in work 5 days ago, and broke my foot. I am currently in a fracture shoe returning to The fracture clinic tomorrow. The chef had placed a 10 pk of 1pts of milk on the floor outside of a chiller door while inside taking stock which i went flying over. I am not entitled to any company sick pay as I have only been there for 6 months. I don’t want to get this person in trouble by claiming though! Are the company responsible ? Do you think I would be entitled to anything as I have no other income.
    Many thanks

    • It is not acceptable to block a walk-way with items that could create a tripping hazard so in this case, you may have a valid claim against the employers insurance for the injuries and loss of income you have sustained. You do not need to worry about claiming and impacting on the person who placed the milk in the way as they will not be in trouble. You can read more about not needing to worry about how a claim will affect an employer or employees in this article.

      I recommend that you use our ‘start a claim’ option on our website to make further contact so that we can present the details of your claim to our specialist Solicitors.

    • You would be unlikely to succeed with such a claim if it was clearly just an unfortunate accident and the customer had accidentally bumped in to you. If however, the employer had contributed to this incident by obstructing the customers area with stock or cages of products and forcing you to work in a small space that is shared with customers in a busy environment, you could possibly succeed with such a claim.

  15. I have a co-worker that tripped at work and slammed his hand against solid steel. Our employer told him just to take ibuprofen and ice it. It stayed swollen and was getting a little worse on the third day. They told him he was icing it wrong but he firmly suggested that he goes and get it x-rayed. Our supervisor took him and when he got the results of the x-ray his supervisor and the nurse looked at it without his consent and then wouldn’t show it to him. Is that legal for them to do? We work in Texas.

    • In the UK, the employer would not be viewing an x-ray without an employees permitted consent. Unfortunately, we cannot advise on US law or Texas State law as we are a UK based personal injury specialist with expertise in UK laws relating to this subject.

  16. My partner slipped on oil in the factory he worked out and now he has a herniated disk and extremely movement restricting Sciatica. His employer did a risk assessment and accepted fault for the injury. They have sent him on physio therapy and so far has had most of the year off work as he has a very physically demanding job which he is now unable to do.
    He is considering sueing his employer but we are scared incase they sack him. With a back injury, he may struggle to find other employment. What should we do?

    • Your partner can claim compensation for this accident. Your partner would entitled to a settlement for the pain and discomfort caused to then by the injury sustained and also to recover costs for private rehabilitation therapies or even surgery if needed and they would be able to recover any loss of income.

      Regarding your partners employment, your partner should not fear making a claim against the employer. Any claim would be made against the employers ’employer liability insurance’ cover and as such would not impact directly on the business or their colleagues. Further, and more importantly, your partner has a legal right to pursue a claim for compensation if he believes that someone else’s negligence lead to him sustaining a notable injury and left him out of pocket – as in this case.

      Please use our start a claim form to get the ball rolling.

  17. I work as an apprentice truck mechanic, and we had the floor painted; but they didn’t put enough grit substance into the flooring to provide grip. We emailed health and safety about this but didn’t get a response, and today I slipped and fell flat on my back. My back is in pain and the doctor has said I need to take two weeks off to rest. It’s also caused my PTSD to spike due to this event. I don’t know if I’m able to make a claim or if the amount of the claim would be worth the stress of the claim. Any advice?

    • As the employer was put on notice by you and colleagues of a possible hazard (slippery floor) and failed to rectify the problem, you would have a valid claim against the employer with reasonable prospects of succeeding.

      You should ensure that your physical and emotional symptoms – particularly with regards to a flare up of PTSD are noted by your GP to ensure that they could form part of any claim.

      Our claims process is designed to be stress free and as such, you would not need to be concerned about that causing you further worry. If you would like to take this further, please email your phone number to me and I will call you.

  18. Hi. The reception area of the building I work in is having a refurb. New tiles have been laid on the floor but the large fixed mat at the entrance is pending replacement. The new tiles are slightly thicker than the old meaning they are slightly higher than the mat (the tiles & mat where previously flush). There is nothing to highlight this.
    Walking into reception 3 days ago I tripped on the lisp and landed on the tiles with my knees & elbows taking the main impact.
    Accident logged at the time. For the past 3 days I have been off work (paid) bruised, stiff & sore (knees, elbows, upper arms & shoulders).
    I have not seeked medical help & feel I’m now on the mend.
    Am I entitled to compo for pain & suffering?

    • Given the lack of signage to warn about the temporary tripping hazard created by the refurbishment of your working area, I think you have grounds to pursue a claim against the employer for your injuries. However, it does appear (thankfully) as if you have escaped serious injury in this incident. Given the lack of medical treatment and no loss of income, if you are recovered and will not require medical attention you may not have the severity of injury needed to enable you to pursue a claim.

  19. Good morning my name is derek i had a slip at work,resulting in me having a knee replacement operations..IHave been off work for 6 im on the recovery now able to take steps …work wants me back to work asp even thou my fit note runs out 18th August…based on the clinical case workers advice .many thanks derek

    • You should follow the advice of your medical professional rather than the desires of your employer. Of course, if the employer is able to offer you work in a way that is manageable to you without impacting on your injury and you are able to get to and from work then there is no harm in returning earlier.

      Given the severity of your injury and the impact that it had upon you (having to have knee replacement surgery is a serious consequence), you should look in to making a claim for compensation if you have not already done so. Why not use our start a claim page or call us on 01225430285 to find out more about your situation and discuss your rights with us?

  20. I work as a barmaid. 2 weeks ago we had our staff get together, a team bonding day out. At the end of the day we all went back to the bar for food and drinks, which was subsidised for the staff at £2 a drink. I’m not really a big drinker so I was asked if I would do the bar and serve my work mates and the bosses there drinks.

    3 hrs into the party, lots of shots and plenty of drink had been had by my work mates and the bosses and they were pretty intoxicated. By then I had ran out of some of the drinks, so I went into the cold container fridge to get a box of beer. As I did so, I tripped over another box of beer which was just set down in the middle of the fridge. In trying to save myself and the beer, I put my hand out so I wouldn’t fall flat on my face, but I hurt my hand and wrist. At the time but thought nothing of it and got on with my job, even though it was sore I only thought I had just sprained it.

    2 weeks later it was still sore, so I went to A&E to get an X-ray done which showed I had broken my wrist from the fall. Now my wrist is in a cast for 6 to 8 weeks and I can’t do my job now to the cast is off and the break is healed. Can I make a claim against my employer for loss of earnings and personal injury compensation?

    • You can make a claim for compensation for your broken wrist and as such, i’d recommend that you use our ‘start a claim’ page to get things moving. Whilst it would have been better if the details of the accident had been reported immediately and medical attention sought straight away, there is still a reasonable prospect of succeeding with a claim for accident at work compensation here.

      The box of beer should not simply be left as a tripping hazard in the middle of a working area and as such, your employer could be found liable for your fall here.

      If you haven’t already done so, you should make a written report of the accident to your employer – ideally within an accident book, but if that is not possible, simply email your employer to explain what has happened – as you have done in your comment on our site.

      We look forward to receiving your claim form and will then call you to take your claim further.

  21. Hi,
    I tripped at work causing a fractured wrist. It has all been reported and HSE came out to analyse what I tripped over. They have advised my boss to screed over the grate on which I tripped.
    My recovery off work is my own holiday time as I work at a Secondary College.
    My boss is a bit snarky with me about me falling. I’m wondering now whether to make a claim. I haven’t lost any wages just holiday time with a cast on my arm.

    • Given the HSE’s recommendation to your employer to screed the grate that caused you to trip indicates that you do have a valid claim for tripping accident compensation against your employer. Whilst there is no guarantee of success, there has clearly been a tripping hazard identified and because we work on a fully No Win No Fee basis, you can pursue the claim without risking anything personally.

      Work for a secondary college, you need have no worries about any implications to your work should you pursue a claim for compensation and even though you have not lost income, losing your annual leave and having your freedom and independence impaired with a cast on your arm is certainly worthy of making a claim for compensation.

      • Thanks for your reply,

        I read your description on tripping accidents and apparently the dip in the grate is only about 1cm deep. According to your stats it must be below 1 inch, so I don’t think I would have a valid claim.
        It does currently have cones around the area though and the trip I had is recorded on our CCTV.

  22. I had a fall on 3rd July no fault of my own causing dislocated left shoulder and fractured patella I had to stay in hospital 7 days now home and daughter having to do everything for me do u think I have a claim

    • Whether or not you have a valid claim for compensation will depend on the cause of your fall. Whilst it was no fault of your own, is it possible to attribute your fall and subsequent injuries to the negligence of a 3rd party or person?

      Our expert staff will be able to identify whether or not you have a valid claim by having a quick telephone conversation with you.

  23. I work as a carer and was coming out of a call and slipped on some mud and twisted my leg which is now painful. The place we have to walk has a slope and is dark. It also has a rusty old rail at the side of the door which is unsafe if you leant on it there is a 8 ft drop. Theres no sign warning you either. Ive put it in the accident book. I am now experiencing pain in my lower back but havnt attended hospital. Whats your thoughts please?

    • We think that the scenario you describe and the details of your accident and injuries should be brought to the attention of one of our specialist Solicitors as you could well have a claim for compensation.

      Employers have a strict obligation to adequately risk assess the workplace and make any hazards as safe as possible. In this case, there is an argument that your employer has been negligent and this could mean that you could successfully claim compensation. Of course, we can’t guarantee anything at this stage but we could like to speak with you further.

      Contact us so that we can take some further details and get your claim considered by our specialist Solicitors.

  24. hi i’m a hgv class 2 food delivery driver,
    after i completed a delivery,closed the tail lift ,walking towards the cab ,on a wet surface i stepped wrong and broke my ankle.At the moment i have a plaster cast for at least 6 i entitled to claim?

    • Whether or not you are entitled to claim will depend on what caused you to sustain your injury. If you simply misplaced your footing and suffered an injury, there will be no negligent party and therefore no claim. If however, you were injured because of a hazard on the ground – such as a broken step or a hole in the surface of the ground, or if the ground was wet (only applicable if was is inside), then you have a right to at least pursue a claim with the hope of a successful outcome.

      I would strongly suggest that you make an online enquiry with us so that we can then call you to discuss your situation further as we will be able to identify whether or not you have a viable claim for compensation. Alternatively, you can call us on 01225430285.

      • I broke my finger at work escorting a patient back to the ward i was holding the door open for the porter and it came back and cought my finger do i have a claim

        • The cause of your injury at work could lead to a successful claim against your employer. However, before we can say whether or not you have a valid claim for work accident compensation, we need to speak with you to find out a little more about the door in question with regard to whether or not it had a slow-close mechanism fitted or if one that was fitted was faulty. Also, are there any warning signs on display regarding the door and risk of injury?

          We would like to speak with you about this accident and therefore, we recommend that you submit some contact details via our claim enquiry form. One of our expert team will then contact you to have a brief chat and obtain some further information in order that we can then get one of our specialist Solicitors to look at your claim in detail.

  25. In February my husband had a fall in work and broke five bones in his. Back two in his back and his sternum he also suffered a 8 cm cut to the back of his head he fell twenty foot down an embankment which had no safety fence around it since the accident my husband has been suffering with ptsd and has had to wear a frame

    • Is your Husband now making a claim for accident at work compensation? If not, he should contact us immediately. His claim is something we would very much like to assist with. The lack of a safety fence or barrier by the embankment could well indicate that he has a valid claim on the grounds of employer negligence.

      Clearly, your Husband has suffered serious physical and psychological injuries and if successful with his claim for compensation, there is no doubt that he would receive a substantial compensation settlement.

      At Direct2Compensation we work on a fully No Win No Fee basis and this means that we can guarantee that your Husband can pursue his claim safe in the knowledge that he will never have to pay any costs to any party should the claim fail. Your Husband should call us on 01225430285 or email his contact details to me at: so that I can call him. We would only need a few minutes on the phone initially in order to get the basic information needed to enable us to instruct one of our specialist accident at work compensation Solicitors to pursue this for him.

  26. Hi. My partner works as a security guard for a shopping centre that has smaller outbuildings, which are restaurants, pubs, etc, which he must include in his security duties as part of his job. Part of his role is to patrol the outside of the building and its outbuildings at night (when it’s dark) using a route that is predetermined for him by management. One night he was doing his usual night patrol around part of the building which contains a restaurant, he slipped in a spillage outside this restaurant where their bins are (all part of the route he is instructed to use by management). He did damage to his knee, was signed off work by the doctors (with a medical note) and the hospital confirmed that the slip had caused cartilage damage. The day he returned to work after his medical note expired and his knee was better enough to work on, he was fired as the boss said “his level of absence was unacceptable”. He had worked there about 3 months (still in probation period of 3 months) and prior to his knee injury he had only had very minimal time off work, maybe about 3 days off sick before his knee injury (due to another accident at work, and his bosses were the ones who sent him home that time), so it was only the knee injury that caused the longer period of absence and it was covered by a doctor’s note that declared him unfit to work. To make matters worse, they agreed to renew his security badge at their expense, as he was their employee, but as he was fired he is now without a valid badge and therefore no means of getting another job in security as we cannot afford the cost to renew the badge. There was no warning given, so we were caught completely off guard and, since I left my job recently to have our daughter, we will be in financial difficulty as a result of this seemingly unfair loss of his job. Do we have any claim? Thank you for your information.

    • Freya

      Thank you for visiting our website and sharing your partners situation.

      There could well be a claim to be made here against the employer and restaurant that left the spillage/waste outside their premises. This claim would be for the knee injury and loss of income caused by the same. Unfortunately, given that your husband was only employed for a few months, he has very little rights against his employer for the termination of his contract.

      We would be delighted to try and assist with the personal injury claim and I invite you to send me his contact number – by email to: so that I can call him and offer some advice and assistance.

      Yours sincerely


  27. Hi, this was a bit of time ago but I just want to know if I can get any money out of it now. Basically when I was working at a restaurant I was a kitchen assistant and we was running the Christmas booking and a bit of carpet was loose and they was saying it was for a while but never bothered fixing it, I tripped over it and fell over it wasn’t mad injuries but I was in a&e all night due to a broken finger and was in bad pain, well they believed that anyway. Would I be able to claim for this?

    • Caitlin

      Yes, you could most certainly pursue a claim for this accident, even if it did happen a while ago.

      Claimants have a maximum period of 3-years from the date of their accident in which they can pursue a claim for compensation, so as long as you are within that 3-year period, you’ll be fine.

      We look forward to speaking with you.

      Yours sincerely


      • Ok thank you, it was only a sprained finger, but anyone could of fell over it they did write it in the accident book at the time.

        • Caitlin

          A sprain injury can be equally as serious as a fracture and is something you can definitely pursue a claim for compensation for.

  28. dear sir I tripped over a pallet at work but did not fall over it a college saw me fall forward then help me back to my feet said thanks ect ect carried on for a few min and my leg just gave up on me put it in accident book thought its just a muscle saw doc she said just rest paracitamol the next day after sleeping pain all over got to see my doc had examination he told me it was whiplash and to rest a couple days iwas carrying boxes when I went forward will I get paid for this accident thurs and fri told to complete accident report when I return Monday thankyou in advance

    • The fact that you didn’t actually fall to the floor would not effect the outcome of any claim you opted to pursue. Whether or not you can succeed with a claim will depend on why you tripped over the pallet. Had it been left in a dangerous position? Was it obscured from view and as such a hazard? If so, you may well succeed with a claim. However, if the pallet was left in a safe location where it is not a walkway and you simply tripped over it because you were not looking where you were going, of course, you would have no claim.

      We would like to look in to this further for you as we have succeeded with many identical claims over the years. Please call us on 01225430285 or email your number to me.

      Yours sincerely


  29. I sprained my ankle at work, I was wearing flip flops but I sprained it stepping of of a concrete lip. Flip flops are not part of our school dress code. I am a first grade teacher. My work sent me to the dr. and had me file a claim. but after I missed 3 days they told me my time off would not be covered because I was didnt have any PTO time left and because i wasnt wearing the right shoes. I have only been here since January and most of the staff wear flip-flops all the time. Is it legal to pay for my ongoing medical under workmans comp but not my missed days wages?

    • Francesca

      The issue of the flip flops should not prevent you from pursuing a claim for compensation. It could be that you will have to accept some contributory negligence due to wearing the ‘wrong’ footwear, but the key thing from where we stand is what caused you to trip and fall.

  30. I fell behind the building at work on ice and broke my wrist. They shouldn’t have had me out there knowing it was slippery. They have paid for doctors bills and I only missed one day of work. Would they be liable to give me anymore?

    • Jimmy

      Hi, there is a potential for you to make a claim for further compensation in this case. The fact that the employer has already paid Doctors costs for you indicates that they feel a sense of responsibility here. Much will depend on the nature of the workplace, the role you were tasked with performing and what policy the employer has in place for inclement weather conditions in the workplace.

      Please call us on 01225430285 so that we can discuss this with you in detail with a view to helping you claim further compensation.

      Yours sincerely


  31. Twisted my ankle when I stood in a hole in the concrete floor in my place of work and I have not been paid my full wages

    • Allan

      Thank you for letting us know about your accident at work. I am sorry to hear that you have sustained an injury to the ankle as a result of stepping in the hole on the floor.

      In the UK, employers are not obliged to pay staff full wages if they are off due to illness or injury. Indeed, the only requirement is to fund statutory sick pay (SSP). Certain employers will pay full wages – but this usually depends on contracts of employment and specific arrangements.

      In your case, as your employer has not paid you in full, the only option you have to try and reclaim your lost income is to pursue a claim for compensation against the employer. The hole in the concrete should have been covered or clearly sign posted with barriers to prevent accidents such as yours. So on the basis of your description of the incident, it would appear that you have a viable claim for compensation. When a claim for compensation is made, a claimant is able to claim a settlement for their injury – the value of which is based on medical evidence, the severity of the injury and length of time the injury lasted (or the long term prognosis if no full recovery has been made). Alongside this, a claimant is also able to claim special damages – this is recovering any lost income and other costs incurred as a result of the accident.

      Claiming compensation against an employer will not affect your job and you cannot be disciplined or face sanctions from an employer for doing so. Indeed, pursuing a claim for compensation after an accident at work that was not your fault is your legal right and one that we can help you action.

      We would be very happy to help you with this matter and pursue a claim for you with one of our specialist accident at work solicitors. We would need to take some basic information over the phone and then arrange for the right solicitor to take over the running of the claim for you. Please email your number to me so that we can speak with you and help you get this claim started.

      I look forward to hearing from you.

      Yours sincerely


  32. I fell off my ladder decorating at a restaurant
    I was hire to do a decorating job i fell 4 ft off the ladder broke my shin bone and broke my elbo
    Lose my job no money what to do need help do i have a case

    • Karen

      Whether or not you are able to make a claim for compensation after falling from your ladder at work will depend on what caused you to fall from the ladder and what level of training/health and safety guidance you were given by your employer.

      We would need to know more about your accident before we can properly advise you, so please do respond to me with further details.

      Yours sincerely


  33. I was working in retail, and fell off a ‘top stocker’ (ladder) and have damaged my back. The day I fell my workplace completed an a injury form, and took photos of my back – where it had gone red and swollen. They asked me to go to the hospital so I did and I was told that I had injured my sciatic nerve. I gave it a couple of weeks and ended up going back to the Doctors because of the pain and they told me that all my muscles were contracting around the damaged area. I was given tablets and have taken naproxen, codomol, ibuprofen and Diazepam, but none of these have worked.

    Not long after this, I was in my home and picked up a bucket of water (not even half full) and ended up getting rushed into hospital in an ambulance. This was due to back pain and I was told that they thought it was a slipped disc – after checking an x-ray and saying that no bones had broken. However, I have not had an MRI scan. I have been back to the Doctors several times because of the pain and problems the injury has caused me. I am on anti-depressants because of how the pain is making me feel. The pain has stopped me from doing day to day things and I’m in agony even putting the hoover over in my home. I had felt suicidal and have a mental block that is making me feel that my life isn’t worth living with the pain I experience when my back starts playing up. Could you please give me some advice?

    • Kait

      Hi, thank you for the email. I am sorry to hear about your situation and can sympathise with how this has affected your day-to-day life.

      We may well be able to assist you with a claim, but we’d need to speak with you so that we know more. Please email your number to me via or call us on 01225430285. A quick phone call will enable us to find out what we need to know in order that we can advise you properly.

      We look forward to hearing from you.

      Yours sincerely


  34. Hi, my name is Alma. I had an accident at work in May, 2015. I fell of a leather, the leather broke while I was trying to put up bunners in our Showroom. I broke my wrist. I already had 4 operations in one year, 2015. I need to go for another operation in February 2017. My wrist will never be the same again. I cannot carry or pick up heavy things with my hand. I am walking with screws in my arm at this moment. They need to take out the plate and screws and do another operation on my wrist and they also need to put screws in. My wrist and arm will never be the same again. I am in pain the whole time. We are hoping with this operation that my hand will be better. I just want to know if I can claim?

    • Alma

      Whether or not you can pursue a claim for compensation would depend on whether or not you can hold the employer liable on the grounds of negligence. This is likely to be decided upon whether or not you were adequately trained to work on a ladder, whether the ladder was fit for purpose (the right ladder) and whether or not you had been tasked with putting the banners up by a supervisor/manager.

    • Thank you for your enquiry. We have helped many claimants who have suffered injuries after falling from height – mainly as a result of an accident at work.

      I would suggest that you give us a call on 01225430285 so that we can discuss the claims process with you and talk to you about some of the people we have helped who have suffered injuries after falling from height.

      Most commonly, accidents at work that involve someone falling from height see injuries that include fractures, head injuries and sometimes even psychological trauma that can affect a return to work or bring on a fear of heights.

Direct2Compensation Personal Injury Claims

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