Claim Compensation For Workplace Soft Tissue Injuries

4 questions have been answered below, why not ask your own?

You are entitled to claim compensation if you have suffered a soft tissue injury at work and it can be proven that your accident was a result of employer negligence in providing a safe working environment.

Table of contents


Although a soft tissue injury may not sound particularly serious, the truth is that they can have big implications for the injured person’s future, affecting their ability to work or live normally. It’s in these cases where claiming compensation can be of great help financially and to ensure the best recovery possible.

Usually, soft tissue injuries refer to a muscle, ligament, tendon or the flesh. They are commonly caused through slipping on wet floors at work, where joints and ligaments are sprained and damaged, or a lack of manual handling training, where injuries to the muscles of the back occur through over work and incorrect lifting techniques, or as a result of a laceration.

Claimants often have soft tissue injuries that cause problems with mobility and independence, whether temporary or permanent. In severe cases, such as a serious injury to a ligament, muscles or discs of the spine, claimants may well require surgery.

Soft tissue injuries at work often happen as a result of employer negligence and could be avoided with relative ease.

Employer liability

Injury compensation claims for soft tissue injuries at work fall under the umbrella of an accident at work compensation claim. Such claims will succeed, and see the claimant obtain a compensation settlement, if it can be proven that the employers responsible for health and safety in the workplace have been negligent and failed to comply with their statutory duties.

Employers and contractors are legally obliged to provide a safe and secure environment for workers. When employers fail to do so, there will be an increased risk of hazards that could cause a soft tissue injury. An unsafe working environment will see employees working with a lack of training, guidance and support that could help to ensure risks are avoided or minimised.

Employers must be aware of the risks to their staff. Whether soft tissue injuries at work are caused through defective machinery, an unmarked hazard, a lack of the provision of the correct protective equipment or safety guards, insufficient training and guidance of staff, a failure to identify items, job roles or workplace hazards that could cause soft tissue injuries, employers will be liable should someone sustain injuries severe enough to warrant a compensation claim.

Why claim compensation for a soft tissue injury?

An employee who suffers a soft tissue injury at work may well be left unable to work for a period of time and therefore have to cope with the stress and anxiety of losing their income, as well as suffering with the pain and discomfort of their injuries.

Claiming personal injury compensation can help ease some of the problems you’ll experience, and in a number of ways other than just a cash settlement:

  • Claiming injury compensation is a legal right, and fairly compensates you for injuries that were not your fault.
  • A successful claim can help to pay for private medical treatment and rehabilitation therapies to speed your recovery.
  • Claiming injury compensation can make up for lost income now and in the future if you are prevented from working again. This is by way of a special damages claim that relates to losses above and beyond any compensation settlement awarded to cover the injuries and distress caused.

With Direct2Compensation, all claims are made on a No Win No Fee basis, so you will never be charged if your claim does not succeed. A successful claim will lead to a compensation settlement being made to you, with the value of the claim including any lost income and incurred costs as well as a settlement for the injuries and medical treatment that you have sustained.

Additional medical help for your recovery

Once your claim is active and your specialist injury compensation solicitor has obtained an admission of liability, your claim will succeed. At this point, your solicitor will look to help you to recover more quickly by obtaining rehabilitation therapy such as physiotherapy, or private specialist treatments, at the expense of the 3rd party.

It may be that you will be able to obtain further treatments unavailable in usual circumstances to help you recover more quickly and return to work and normality. Further information on this will be available from your solicitor once your claim has been started.

When can you claim compensation?

In the majority of cases, work injury compensation claims will succeed if it can be shown that the employer or contractors were negligent. Employers, contractors and site management providers must ensure:

  • That staff are given a safety induction relating to the workplace. That staff and contractors are made aware of the likely risks of a soft tissue injury at work and know how to minimise those risks through hazard signage on slippery surfaces, adequate manual handling training and provision of the correct working equipment.
  • Employers must ensure that staff know how to deal with accidents and seek first aid.
  • That health and safety signage is properly and prominently displayed and they must ensure that all workers are made aware of their obligations to work safely.
  • That all staff are provided with, or obliged to wear the correct personal protective equipment.
  • That staff are adequately qualified to use any tools or machinery.
  • That cleaning contractors erect hazard warning signs when making floors wet during and after cleaning.
  • That any hazards found that may cause the risk of slipping or tripping accidents are identified and fully repaired.

Anyone who suffers a soft tissue injury whilst at work as a result of employer negligence is entitled to make a claim for personal injury compensation. As with all accidents at work, it is important to make sure that the details have been recorded properly within an employer’s or site accident book, and that medical attention is sought for any injuries that you have sustained. If you haven’t done this already, we can help you to do so.

How Direct2Compensation can help with your claim

Direct2Compensation are experts in managing claims for injuries caused at work, including soft tissue injury claims. We know your rights and can help you to understand whether the specifics of your accident are such that you are likely to win compensation.

We can advise you on important issues, such as helping you to make sure that the details of your accident and injuries have been properly reported and recorded with your employer, and can also give you a good understanding about how the no win no fee claims process works.

Direct2Compensation work with some of the best expert accident at work solicitors in the UK. With our easy to understand claims process and ability to handle your claim quickly, simply and transparently, there are many reasons that make us the right choice when it comes to starting your claim for injury compensation.

If you have suffered an injury and want to know if you can make a claim for compensation, contact us today. You can start your claim online or request a call back, and one of our expert team will be in touch to offer help. Alternatively, call us on 01225 430285.

4 questions have been answered below, why not ask your own?

Leave a question

Please note we can only deal with claims within the UK legal system. Your question will appear once approved and we'll answer it as soon as we can. Your email address will not be published, your name will, so feel free just to use a first name.

Questions & Answers

  1. Fran

    I was involved in a physical incident at work. Whilst protecting one resident from being attacked by one, the gentlemen grabbed me by the hair and was pulling it so hard I suffered tissue damage to my neck and shoulder. and grabbed me by the throat which have brushing and marks also punched me in the face. Do I have a claim? As it was a resident in a emi home.

    • Ian Morris

      What a shocking incident and a distressing way to suffer such a nasty injury. There could be a claim here and it is certainly something worth looking further in to given your injury and distress.

      It is most certainly worth us taking some further details and then getting one of our specialist accident at work/Employer Liability specialist Solicitors to look in to this for you.

      With regards to the prospects of your claim, much will depend on whether your employer has adequately risk assessed the residents in question and the risks they pose to each other and the staff, whether the employer has ensured that all staff members are properly prepared for the risks they face, that adequate staff members are on duty and that the appropriate training and equipment is provided to staff.

      I hope this helps and we look forward to hearing from you.

  2. Alison noel

    Hiya I was getting a pallet from a stack and it fell and I tried to save my self from it falling on me and I put my hand out to save it and it bent my wrist back , I went to a walk in centre and they x rayed it but there was no doctors there so they strapped it up and told me to rest it for 72 hours and ring back on the Monday morning for the results ( this was a Thursday) . Which I did but the doctor told me they were looking into it but I had to ring back on the Wednesday . So I got a sick note for work for the week. I rang back on Wednesday and they told me it wasn’t broke but I probably either pulled a tendon or sprained it . I stayed home and rested it but on Thursday I went to visit my son in Manchester as I was going anyway on the Friday as arranged months ago . By going by train there I was still resting my hand. . But now my employers are saying they will pay for the Friday ( the day after) but will not pay the week after only ssp. Is this right? Should I get paid for the week to?

    • Ian Morris


      Whether or not sick pay is due really depends on your contract of employment and your employers discretion on this issue.

      You may well be able to reclaim any lost income if you pursue a claim for compensation for the injury caused at work. It may well be that we could succeed with a claim for the ligament injury to your wrist on the basis of employer negligence. If you would like to discuss this with us, please call us on 01225430285.

      We’ll gladly discuss your situation and offer advice and support.

Direct2Compensation Personal Injury Claims

Speak with a claims expert

We're happy to answer any questions you might have, or let you know if you are eligible to claim. Just fill out the form below. You can also call us on 01225 430285.