You can claim psychological injury damages as part of your compensation

84 questions have been answered below, why not ask your own?

When most people think of a personal injury compensation claim, they usually consider injuries such as a broken arm or whiplash. They will certainly be thinking of a physical injury that is visible. However, as well as physical injuries, a claimant should be aware that psychological trauma is also something for which they can claim.

At Direct2Compensation, we realise that making a claim for personal injury compensation is not just about the money. Indeed, we regularly see many different motivating factors that lead to people contacting us for help, and we know that there are many benefits to making a claim other than a financial settlement.

One of these benefits is being able to access psychological rehabilitation therapies to speed your recovery, at the expense of the third-party you are claiming against.

Psychological injuries shouldn’t be ignored

By ignoring the psychological effects of their accident, a claimant of personal injury compensation could well be undervaluing their compensation settlement. When working out the value of a claim and what settlement a claimant is likely to receive, a solicitor will take in to account medical evidence and special damages. If a claimant has not properly reported their accident and injury details, including psychological injuries, it is harder to claim compensation for them.

As with all injuries, getting professional diagnosis and treatment of a psychological injury is vital when it comes to pursuing a claim for personal injury compensation.

Examples of psychological injuries that can lead to a compensation claim

  • One example of psychological injuries could be a claimant who was injured in a serious car accident. Let’s say they drove for a living and as a result of their accident suffered physical injuries, but were also left feeling unable to get back behind the wheel due to the psychological trauma. They may lose their job or have to change career. If they reported the injuries to their doctor and had treatment or a referral for psychological therapy, this would form a large element of their claim when the various criteria that make up the settlement value are evaluated.
  • Psychological trauma after a motorcycle accident.  These accidents are notorious for serious physical injuries, with often permanent disabilities resulting from a serious crash.  Psychological trauma often links with such incidents with people no longer confident to ride their motorcycle or being left suffering flashbacks or nightmares.  This can also apply to witnesses.
  • Post traumatic stress disorder after being involved in a serious accident at work.  Workplace accidents can cause nasty injuries, often with permanent repercussions for the victim.  A serious accident at work could lead to an employee losing the confidence to return to the workplace.
  • Some high pressure jobs may give rise to claims for stress at work.
  • People surviving after being involved in fatal accidents, or anyone who has witnessed something in which someone has been very badly injured or killed in an accident.
  • Panic attacks.  Sometimes what can initially seem an innocuous accident like an elderly lady falling on a damaged section of pavement can result in more than just a fractured wrist. We’ve come across people who have lost all confidence after a tripping accident and are no longer able to go out in to their local town alone. The fear of a repeat of an accident and the subsequent injuries is a real problem and although most people realise that they are unlikely to suffer the same kind of injury twice, they sometimes suffer a psychological barrier to getting out of the house.
  • One very common accident type that leads to ongoing psychological injuries involves people who have suffered brain or head trauma. In many cases, those who suffer such injuries are often left with severe post accident psychological trauma, behavioural changes or memory loss. Whilst such injuries are hard to see, they do exist and claimants often don’t know where to go for help.

Why claim psychological injuries compensation?

An obvious outcome of any successful personal injury claim is that the claimant will receive a compensation settlement. Whilst this is always welcome and can help the claimant move on after a nasty accident, there is no financial settlement amount that means that injuries or trauma can be forgotten and put away.

With Direct2Compensation, your psychological injuries compensation claim will be made on a No Win No Fee basis, so you will never be charged any fees at all if your claim does not succeed. A successful claim can lead to a compensation settlement being made to you, with the value of the claim including all lost income and incurred costs along with the potential access to rehabilitation therapies.

Remember, any person injured in an accident that was not their fault – whether physically injured, psychologically traumatised (or both) can make a claim for compensation, and Direct2Compensation can help.

  • Making a claim for psychological injuries compensation is a legal right for any person diagnosed with such a condition as a result of an accident that was not their fault
  • A successful claim will lead to the claimant receiving a financial settlement covering the extent of their psychological injury and how it has affected their life.
  • A successful claim settlement will include a special damages claim covering any loss of income caused by the psychological trauma.
  • The claimant could well access specialist rehabilitation therapies such as counselling, CBT treatments and other suitable therapy.

Access mental health therapies

Fortunately, most psychological injuries can be treated with therapies, where a psychologist will help an injured person to learn to re-programme the brain to reduce the symptoms of conditions such as post traumatic stress disorder (PTSD).

One of the potential outcomes of making a claim for psychological injury compensation, other than a financial settlement, could be accessing excellent medical treatments such as cognitive behavioural therapy (CBT), psychotherapy, counselling and other treatments. These can help people overcome the severe effects that psychological injuries can have on those who have been involved in nasty or distressing accidents.

Compensation amounts

Severity of injuryCompensation amount
Severe psychiatric damage£41,675 - £96,800
Moderately severe psychiatric damage£14,500 - £45,840
Moderate psychiatric damage£4,450 - £15,950
Less severe psychiatric damage£1,170 - £4,900
Severe PTSD£45,500 - £84,150
Moderately severe PTSD£17,600 - £50,050
Moderate PTSD£6,225 - £19,360
Less severe PTSD£3,000 - £6,850

Find out if you can claim

Clearly, most victims of personal injuries sustain what can be described as fairly minor injuries from which they can expect to make a full recovery, and therefore, no psychological trauma is likely to exist. However, in accidents that involve serious trauma it is likely that the injured party will have suffered shock and psychological injuries, and these can form part of the claim.

If you want help and advice on the issue of psychological trauma after an accident and wish to discuss a possible claim for personal injury compensation, please give us a call.  Your GP or health professional will also be able to assist you.

At Direct2Compensation we know how to help you pursue a psychological injury claim successfully. We’ll ensure that your rights are protected and help you begin to move on with your life with our supporting claims process and expert solicitors.

If you have suffered psychological injures as a result of an accident that was not your fault, you are entitled to claim. We can also advise you on how to report your injuries to the right people if you haven’t already done so. Contact us on 01225 430285, or if you prefer, we can call you back.

84 questions have been answered below, why not ask your own?

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Questions & Answers


  1. Andy

    Hi, I was at work and my job was to go in these trenches, cut the cables then clean the trenches from asbestos debit. I ended up cutting through a 11,000 volt cable, I was in complete shock and it’s effected me psychologically big time. I found out afterwards that the site manager had a isolation cert to say the cable was still live but never passed it on to my supervisor. I’m just curious how much I would get in a claim like this please?

    Reply
    • Ian Morris

      Assuming you reported the psychological trauma (flashbacks, anxiety etc) to your Doctor and there was an incident report completed at work, you should be able to pursue a claim for the impact that this incident has had upon you.

      At this stage it is impossible to say what value your claim would have, but our specialist Solicitors would ensure that an appropriate medical expert assessed your situation in order that the maximum possible claim value could be recovered for you.

      Reply
  2. Iona

    A client of mine went to an IPL clinic and was severely burned from the laser hair removal treatment she received. Moreover she was given extremely poor advice and told it was merely a skin reaction, which delayed treatment, causing permanent scarring (which had to be treatment in a hospital!)
    She has put in a compensation claim, but it turns out the therapist had no insurance. Can anything more be done now?

    Reply
    • Ian Morris

      It can be possible to pursue a claim directly against the individual practitioner. However, this is not straightforward and would only be viable if the practitioner had sufficient financial strength to be able to accommodate the costs of a claim and fund both legal costs and settlement.

      Reply
  3. Kel

    My question below it was on the 1st June 2021

    Reply
    • Ian Morris

      As your road traffic accident was after 31st May 2021, pursuit of compensation via a specialist Solicitor is only possible if your injuries are valued in excess of £5000. This is due to recent Government changes regarding road traffic accident compensation and how claimants must pursue claims for cases with a lower valuation. At this stage, it is clearly too early to know the extent of your psychological trauma and whether it will cause a long term problem or be soon resolved. With this in mind, the best course of action is to follow through with the GP appointments and seek a referral for specialist psychological treatment if the symptoms merit the same. Once this is done, a better understanding of the damage done to you will be available and you can then come back to us so that we can assess whether or not your injuries are sufficiently serious to enable us to have our Solicitors act for you.

      Reply
  4. Kel

    I was involved in an roar traffic accident and have been suffering anxiety since, I am nervous driving and have been suffering nightmares. I have booked an appointment with the GP

    Reply
    • Ian Morris

      When was your road traffic accident? If it was on or before 31st May 2021, pursuing a claim should be a straightforward matter.

      If you would like our specialist Solicitors to pursue your claim for psychological injury, please call us on 01225430285 or provide further information via our website so that we can start your claim for compensation.

      Reply
  5. Tony

    I’ve recently had someone drive their vehicle at me as i was riding to work, using it as a weapon, purely for riding a bike legally on the road. Although there wasn’t any physical contact, the incident was terrifying.

    This caused a breakdown at the scene, and a second one while reporting at the local police station 15 minutes later when i went to report it; I don’t believe i can continue riding because of the behaviour of this driver, meaning that i have to find a different way to get to to work. with the associated costs involved.

    The incident and breakdowns were captured on camera, and will be passed to the police for prosecution for assault and dangerous driving, which will in itself, mean I’ve got to “relive it” while making a written report tonight, so i’ll relive the event and emotional impact to trying to capture it for the witness statement.

    Is there any why that I can reclaim for emotional distress caused by the driver’s behaviour – the driver’s behaviour is going to have a long term impact.

    Reply
    • Ian Morris

      There is certainly potential to pursue a claim for compensation in this matter. As you have reported the incident to the Police and have video footage of the incident, there is evidence to support you in any claim should you pursue the same.

      We recommend that you make a GP appointment to discuss the incident and seek referral to a psychological specialist in order that there will also be medical evidence available in due course.

      Should you wish to seek further advice from our specialist Solicitors, please provide further information via the ‘start your claim‘ form on our website and we’ll be in touch to help you.

      Reply
  6. Rita

    I worked for the NHS as a nurse for 7 years at the beginning of the pandemic 70% of the staff in my unit was off sick with Covid. The shifts were poorly managed and we ended up with shortness of staff and using a lot of bank staff. The shifts were so chaotic and putting patients at risk that led me to stop sleeping properly, increasing my levels of anxiety and led me to be inpatient for three weeks in a psychiatric ward with Non-organic psychosis and ongoing medication and psychological support. Do you think I can sue my previous employer for damaging my mental health?

    Reply
    • Ian Morris

      Unfortunately, it is very unlikely that you would be able to establish that your employer had been negligent in this situation. Although the cause of your health issue is clear and people would have every sympathy with you, the courts will be unlikely to find the employer has acted improperly. The pandemic hit suddenly and caused much unavoidable upset and problems in various workplaces.

      Reply
  7. James

    I was a passenger in a works vehicle when it reversed over a woman and killed her. I have given statements to the police and Hertsmere Borough Council since the accident. I was unable to return to work for 2 weeks & I’ve been in touch with a counsellor.

    Reply
    • Ian Morris

      You can seek to pursue a claim for psychological injuries and given what you have witnessed, it would seem reasonable and just for you to do so. We have specialist Solicitors able to assist with such action on a No Win No Fee basis. If successful with a claim for psychological injuries, you could obtain a financial settlement, recover any lost income and also obtain costs for medical treatments such as counselling or cognitive behavioural therapies.

      It is good that you have seen a counsellor, but it is important that your GP is made aware of the issues you are having in terms of what you saw and how it is impacting you and that you seek an appropriate referral for further treatment.

      Reply
  8. k

    The owner/employer of the shop I work in tried to take his own life in the shop just over a year ago. As I was a key holder, I was the first person to arrive at the scene to find him. This has caused me severe mental health problems. I have seen my GP many times and been referred to other services to try and get help but with out luck.

    My health is now getting worse as time has passed and I now feel that my mental health is really bad and I am now off sick because of this. One Doctor has said that I clearly have PTSD for which I will need counselling. However, it seems that due to underfunding in the NHS, I will need to go the private route. However, I can’t afford the costs. Would this be classed as negligence on the part of the employer? (for the mental health problems caused as a result of his action). Of course, this is a very sensitive subject as to what legal action I could take and the problems that this could cause too, but I feel really lost about to what I can do as I cant afford to pay for therapy.

    Reply
    • Ian Morris

      The impact on you from the scenes you witnessed is most likely to be PTSD and you should be able to obtain treatment via the NHS for such problems. However, as you point out, there will be a lengthy waiting list and therefore, if you can access private treatments, it will be quicker and more beneficial.

      Sadly, the actions of your employer are unlikely to be classed as negligence against the employer and although the incident has clearly caused you damage, it is unlikely that you could pursue a claim against the employer or via the Criminal Injuries Compensation Authority.

      Reply
  9. Len

    Can you claim for both PTSD and post concussion syndrome together?

    Reply
    • Ian Morris

      Yes, our medical experts would be able to provide detailed reports on both the PTSD and Concussion separately in order that the impact of both conditions were understood, along with a prognosis and details for suitable therapies/treatments to reduce and remove the symptoms. This would then allow our specialist Solicitors to gain an understanding of the correct valuation for your claim and settle the matter as one claim with the defendants.

      Reply
  10. Karolina

    My Solicitor told me that claiming for mental health problems only without any bodily injury is not possible within the personal injury sector in Scotland. Only bodily injuries can be claimed for compensation? This is true?

    Reply
    • Ian Morris

      Claiming for psychological injury is possible, but only in the more serious of cases where a full diagnosis has been made and a referral by a GP to a suitably qualified psychological health Doctor has been made.

      Reply
  11. Matt

    Hi regarding my claim for the accident, the insurance company admitted liability but wanted proof of causation. Now seen an independent medical expert, and psychology report, all saying it’s linked to the accident. Is that enough evidence for the insurance to admit causation as well?

    Reply
    • Ian Morris

      The views and reports of specialist experts – such as medical experts – should be sufficient for the defendant insurers to proceed. Of course, they may wish to seek further reports etc, but as you now have supportive evidence from the medical expert and psychology report, any further experts are likely to simply further support the same view.

      Reply
      • Matt

        Hopefully can get it sorted now, been 2 years. I’ve seen an independent gp, a orthopaedic specialist and a psychiatrist. And all their reports agree the accident was the cause of my injuries

        Reply
        • Ian Morris

          Good luck!

          Reply
  12. Emma

    Daughter’s car went over a man who they saw jump off a bridge. The man landed on one car then was on the road and daughter couldn’t avoid going over him. They were uninjured. They are both in shock
    If anyone,who would they seek compensation from?

    Reply
    • Ian Morris

      Sadly, the routes to making a claim for compensation in such circumstance are very limited and it is unlikely that they will be able to obtain compensation for the psychological trauma caused to them in this incident.

      The deceased has caused this incident but is no longer here to be claimed against and it is unlikely that they have left an estate with sufficient finances to compensate the individuals.

      Reply
  13. Gemma

    Can I claim psychological compensation for 8 years of harassment from a neighbour including indirect sexual harassment, stalking and fear of violence? I am still suffering in fear, day to day affected, health issues, even after moving away from him. It took 8 years for the council to take it seriously and move me. I had to fight to get restraining order breaches charged in this last year. Mistakes have been made by the council and police. Other breaches weren’t investigated.

    Reply
    • Ian Morris

      The route to compensation in such circumstances would be via the Criminal Injuries Compensation Authority (CICA). However, given the time frames you mention, it is likely that you are now out of limitation.

      You can contact the CICA directly via the .gov website.

      Reply
  14. Maria

    What’s the criteria for psychotherapy clients who have been caused trauma and permanent damage to their lives by the actions of psychotherapists? I have some evidence in the form of admissions by the practitioner from a formal complaint, and recordings of sessions (which were not admissible to his member organisation which show his perverse treatment of me). It also seemed clear to me he had a mental health problem. His member organisation are incompetent at dealing with complaints and treat complainants with disdain and are rude, ignore the evidence and signs of other problems, so I am still left with a serious problem affecting me.

    Reply
    • Ian Morris

      If the Psychotherapist who you believe caused you harm was medically qualified (i.d a Doctor working within the NHS), you may have grounds to pursue a claim for clinical negligence compensation. We would recommend that you make enquiries with a dedicated clinical negligence specialist at the earliest opportunity to discuss this matter.

      Reply
  15. Jack Bradbury

    Hi there,

    I was involved in a huge car accident in Nov 2018. The car i had collided with due to this van pulling out, the driver had passed away a week later, this driver was same age as my dad and have since been struggling mentally and haven’t drove or bothered to renew my licence since it expired in 2019 as i am far too nervous as a passenger let alone a driver. I have since been awaiting for a trial date as the police have charged me with death by dangerous driving, my lawyers are confused with this as the reports from the independent road traffic expert had mentioned should the driver of the van not pull out in front of my car the accident would not of happened. I have been struggling more and more as time has passed. Recently i have had to resort to public transport instead of taxis or lifts from family members due to high level of anxiety and the fact i have been charged with something that myself and lawyers believe is not my fault. What is your view on this? My parents say i may have Post Traumatic Stress as i had only recently began to really struggling moreso than before and have had to resort to being put on anti-depressants and sleeping tablets. I also have been seeing a Councillor.

    Reply
    • Ian Morris

      The actions of the police/criminal justice system and any personal injury claim must be seen separately. Whilst the 3rd party van that pulled out and caused you to have the huge and tragic crash was at fault, the Police are duty bound to investigate the actions of each motorist and in your case, it is likely that your speed of travel has been highlighted as a contributory factor in this matter.

      You mention that you already have a legal team in place and you should therefore ensure that they are fully aware of the psychological impact that this accident is having on you and you should seek specialist medical help regarding this matter.

      Reply
  16. Jake

    I was in a taxi heading back home and has we was turning into another road the taxi driver drove us into a open manhole without no cover on it, due to the impact of the stop it caused me to have whiplash and has made my anxiety go straight through the roof as I already suffer with this. I can’t sleep at night as it’s giving me panic attacks due to my anxiety what would you say I’m able to claim due to this?

    Reply
    • Ian Morris

      Yes, you are able to make a claim and we can help you with this. Ideally, you’ll have the details of the taxi and the name of the road – it is likely that the taxi driver would also wish to claim for the damage to their vehicle.

      Please call us on 01225430285 or if you prefer, ask us to call you and we’ll be in touch to offer help and start the claims process for you.

      Reply
  17. simon baker

    hi i was heading to work when i witnessed a serious car accident, it happened right in front of my car, i had to slam on my brakes and caught the entire accident on dash cam which gave to police. I’m still suffering flashbacks of the accident and the police are coming back to take witness statements off me, so its making me re live it all over again. Have i got grounds for a claim?

    Reply
    • Ian Morris

      It is possible to claim for psychological injuries if you are a direct witness or directly involved in an accident in which you are not directly injured.

      Reply
  18. Lynn

    I was mugged last year can i claim physiological trauma?

    Reply
    • Ian Morris

      Psychological trauma is a common injury sustained in a criminal assault or whilst being subjected to a criminal act like a mugging. If your psychological injuries have been discussed with your GP and are on record, you can pursue a claim for criminal injuries compensation.

      Please call us on 01225430285 to start your claim or find out more about your rights in this matter.

      Reply
  19. Greg

    I was a witness to a domestic violence case in which I had to kick my next-door neighbours door down to rescue their children as my neighbour was stabbing his partner. This incident has seriously messed me up. My neighbour survived and is in hospital still while the perpetrator awaits trial.

    I never really thought about claiming as it didn’t seem right, but this matter is now going through court procedures at the moment.

    I can’t eat sleep properly and may need to see councillors. Do I have a case in which I can claim for anything?

    Reply
    • Ian Morris

      You may be able to pursue a claim for psychological injury/PTSD via the Criminal Injuries Compensation Authority (CICA) scheme. The CICA is a scheme set up to compensate the victims of criminal assault injuries and this may include psychological trauma or PTSD. To pursue a claim, you must act within 2 years of the date of the incident and you must have both reported the incident to the Police and cooperated with them during any investigations (providing statements if requested etc). You must also have sought medical attention for your injuries and discussed the emotional issues and lack of sleep etc with your GP and ideally been referred to a specialist.

      Reply
  20. Aylissa

    An old friend of mine went missing and I found him at 2.30am and he smashed my windscreen with me in the car and then my wing mirror. I have full dashcam footage, police crime number. I am physically disabled and i have a number of mental health diagnosis anyway. This incident has made things 100% worse. Can I claim as the police can’t due to him being sectioned?

    Reply
    • Ian Morris

      The only route to pursue a claim for personal injury compensation would be via the Criminal Injuries Compensation Authority (CICA) scheme for the victims of criminal assaults. To make a claim, you need to have reported the incident to the police within 24 hours, cooperated fully with the police and have sufficiently serious injuries.

      In your case, whether or not you can establish that your injuries are sufficiently serious will depend on what you have reported to your GP and whether they have referred you on to a specialist in psychiatric injury.

      Reply
    • ....

      My child was attacked at school by a girl 2 years ago. The police were involved and the girl in question was found guilty at trial and sentenced to pay a £250 fine (which still hasn’t been received).

      Since the attack, my daughter (who is 13) has been depressed. She started harming herself, has been referred to CAMS which is still ongoing and she has had some counselling at her school. However, nothing is working and she is no longer the girl she used to be. She spends her time locked away in her room and doesn’t like to leave the house.

      Reply
      • Ian Morris

        As the Police were involved in this incident, your Daughter (with the help of a Parent or legal guardian) can pursue a claim for personal injury compensation via the Criminal Injuries Compensation Authority (CICA) scheme for the victims of criminal assault.

        This is something our Solicitors can help with on a No Win No Fee basis. You don’t have to have a Solicitor as you can simply apply to the CICA online and handle the claim yourself.

        However, you may prefer to have a Solicitor acting on this matter given the nature of the injuries being ongoing psychological trauma and a specialist Solicitor would be able to ensure that appropriate medical evidence is obtained to demonstrate the impact that this incident continues to have on your daughter.

        If you would like our help in pursuing your daughters claim, please call us on 01225430285 or ask us to call you.

        Reply
  21. Julie Dickinson

    My Husband was involved in an accident on the motorway where a girl jumped off a bridge and he ran over her. This was 17 months ago and he struggles terribly at times trying to come to terms with this. He was exonerated of any blame but no one even told him the inquest had taken place. He suffered further anxiety as he thought he would be called. He had some counselling at the time but tries to manage since. He just works 3 days a week now because its less time at work as an HGV driver that he has to deal with.
    Can a claim be made?

    Reply
    • Ian Morris

      Given the nature of this incident, it is totally understandable that your Husband has been badly affected by the events that he witnessed. We would certainly like to help him further and seek some specialist guidance from our expert Solicitors for him. My initial view is that he is likely to be able to take some action via various schemes in place for incidents such as this.

      If you would like to email me directly – ian@direct2compensation.co.uk – in confidence, we can obtain a little further information to enable us to seek some specialist advice for him without the need (at this early stage) to make him go through the traumatic incident in full. If our specialist Solicitors concur with my initial view, we can then advise further and seek more detailed information so that a formal claim can be commenced.

      I hope this helps and I look forward to hearing from you.

      Reply
  22. Daniel

    I was doing a night shift on the 13/04/2020, an explosion happened in my place of work shortly before 9pm, we where all evacuated, no injuries, I have been prescribed medication as I am suffering from physiological effects of what happened and what I witnessed, i am not sleeping or eating and I have been vomiting as a result of this incident and fear going back to work, could I claim for physiological damages and loss of earnings?

    Reply
    • Ian Morris

      Our Solicitors can pursue a claim for personal injury for injuries of a psychological nature. The fact that you have discussed your situation with your Doctor and been prescribed medication will provide base evidence to support such a claim.

      Please call us on 01225430285 so that we can obtain some further details and present your claim for detailed consideration by our specialist No Win No Fee Solicitor panel. If successful with a claim, you would be entitled to compensation for the symptoms caused to you, able to recover out of pocket expenses caused by the symptoms and access specialist rehabilitation therapies – which in the case of post traumatic stress related symptoms, can massively speed up the recovery process.

      Reply
  23. Bethany

    Is it negligence if your doctor has your medical records mixed up with another patient and tells you had a miscarriage, and you were emotionally and mentally not okay because of it for 6 weeks for them to say it weren’t you?

    Reply
    • Ian Morris

      Medical records are subjected to extremely strict data protection requirements. As you will appreciate, the contents of medical records are amongst the most personal data records that could be held and for a GP or Doctor to mix up patients records is not acceptable and such a situation should be reported to the General Medical Council (GMC).

      Reply
  24. Martyn

    Myself and 5 others were 2 seconds from being hit by a 70mph train yesterday due to an error by the person in charge of safety. An investigation has been launched. I work for network rail. I’m nervous to go back on track and keep thinking about how close and the what ifs, and don’t feel my employer has shown enough compassion. I don’t feel enough is being done and wondered if I can make claim.

    Reply
    • Ian Morris

      At this stage, it is too early to consider whether or not you can make a claim. Fortunately, you have escaped unthinkable injury or even worse, but it is understandable that psychological stress would be caused in such an incident. To be able to make a claim for personal injury for post traumatic stress, you’ll need to attend your GP and be referred to a specialist – if your symptoms persist. If they do persist and treatment is provided, you could then seek to make a claim and we would be happy to assist.

      In the meantime, you should make a formal written report to your employer regarding your feelings and your anxieties that they have not taken this matter sufficiently seriously.

      Reply
  25. Mark

    Hello Ian,

    My question is this: I was sexually and physically abused. My abuser has now gone to prison for the offences. As a direct result of the abuse I have been recently diagnosed with both PTSD and severe psychiatric damage (including recurring depression and anger issues among other things) if I claim successfully will I be eligible for compensation for 1 overarching psychological damage payment or will I be awarded separate amounts for say, PTSD and then another amount for the severe psychiatric damage?
    Thank you kindly.

    Reply
    • Ian Morris

      Given the nature of the cause of your injuries being those of a criminal act, you would have a right to make a claim for criminal injuries compensation. Within the UK, there is a tax payer funded scheme that is in place to compensate the victims of criminal injuries – both physical and psychological. The organisation is the Criminal Injuries Compensation Authority (CICA). To make a claim, you can claim directly to them and complete an online application or you can choose to instruct a Solicitor or claims specialist to act for you. If you would like our help with a claim, our Solicitors are able to act on a No Win No Fee basis and would charge you nothing if your claim were to fail. However, if your claim were to succeed the Solicitors would deduct 25% of any compensation as their cost as the CICA do not pay legal costs.

      With regards to the specifics of your query, both your PTSD and psychiatric injuries would be eligible for compensation. The CICA scheme operates a tariff system that applies a value range for specific injury types. The scheme affords a claimant the right to recover 100% of the value of the ‘worst’ injury, 75% of the value of the 2nd worst and so on.

      To qualify for the CICA scheme, a claimant must make a claim within 2 years – although mitigating circumstance in serious cases such as yours will be considered when considering whether that 2 year period can be waived. You must also have cooperated with the Police investigation and assisted (where requested by the Police and CPS) in obtaining criminal convictions against those responsible for your injuries.

      Reply
      • Mark

        Thank you kindly for your prompt and thorough reply!

        Reply
        • Ian Morris

          You are welcome. If you need any further help making a claim or understanding the claims process, please call our team on 01225430285.

          Reply
  26. Simonne

    The company I worked for caused me to be off sick with extreme anxiety and stress. Needless lying and accusations made against me, caused me to be suicidal, social phobic, anxiety disorder. I was working in shops full of black mould, no health and safety, no equality act. I was then discriminated against and accused of further allegations. I have been mentally abused by the company and my work colleagues.

    Reply
    • Ian Morris

      You may have grounds for a claim for work related stress compensation. To find out whether or not you can make a claim, please complete and return our work related stress questionnaire. You can find this on our website article regarding work related stress, or you can email us at justice@direct2compensation.co.uk to request the questionnaire.

      Once we have received your questionnaire, we will present it to our specialist in such claims and they will review the information and contact you directly to advise as to whether or not a claim can proceed.

      Reply
  27. Louise

    Hi me and my child unfortunately witnessed my partner, his daddy, being attacked with machetes. It’s really took it’s toll on me and my son, can I make a claim?

    Reply
    • Ian Morris

      It is possible to make a claim for psychological trauma as a witness to an incident. We would be happy to look further in to this matter for you if you wish.

      Reply
  28. Christine

    I have worked at my present employment for 10 years. Recent redundancies have increased my workload by 300%. (3 members of staff redundant/changed roles). This caused me stress and anxiety and as a result I have been on antidepressants for 14 months and off work for 7 months. I am in the process of going to appeal after my grievance was rejected.
    Do I have grounds to claim against my employer?

    Reply
    • Ian Morris

      We can help you to find out whether or not you can make a claim against your employer for work related stress & anxiety. If you would like to do that, please complete our initial questionnaire on our stress at work compensation page which will allow us to have our specialist review your situation and they will then contact you directly to advise you on your potential claim options.

      Reply
    • Amy Shaw

      I witnessed a horrific car crash a few weeks ago. My best friend was the driver of one of the cars and sadly passed away at the scene.
      I went to the hospital a few days after what happened as I couldn’t sleep, and when I did sleep I’d have terrible nightmares. I’ve not been myself and I’ve been diagnosed with moderate – severe PTSD.
      Could a claim help me? Would it get me anywhere? What do you recommend?
      Many thanks.

      Reply
      • Ian Morris

        It is possible to make a claim for psychological injuries in the scenario you describe, although as you may imagine, it is not necessarily the most straightforward of matters and it is not certain that you could succeed. Whether or not you can make a claim in your situation is something that our Solicitors would only be able to confirm once some further information is obtained.

        With our service however, you can at least make a claim enquiry and find out from one of our qualified Solicitors as to whether or not you can claim without it causing you any undue distress or incurring cost. I would recommend that you make a more detailed enquiry with us via our ‘start a claim‘ page or by emailing us at justice@direct2compensation.co.uk so that we can then speak with you, find out some more information and then submit your enquiry to our Solicitors and get you the advice you need.

        Reply
  29. Sarah Brooke

    My family was involved in a RTC and my husband and myself are going through with a claim I am concerned my 6 and 5 year old voice aren’t been heard by the insurance company. They were not physically hurt but mentally..

    Reply
    • Ian Morris

      If your children have been affected by the trauma of the road traffic collision you were involved in, you should ensure that they are taken to the Doctor to formally discuss the issues you have noticed and seek referral to specialist medical care for them. This will provide the relevant medical evidence needed to support them in a claim for damages as a result of their emotional trauma. If you have a Solicitor acting for you, they should be able to add the claims for your children to the action and hold the insurers to account for them.

      Reply
  30. Lee

    Hi, I have recently started a new job around 3 months ago been doing really long shifts, 5 hours in travel to some place’s doing 12 hour shifts then 5 hours home. I have recently had a crash on the motorway as I fell asleep at the wheel after doing 18 hours up to the point of the collision I had gone from the slow lane to the fast lane and onto the barrier in the middle of the motorway. I wasn’t physically injured but since the incident I have showed symptoms for ptsd and been signed off work by my doctor as I don’t have the confidence to get behind the wheel again. I was wondering if I have grounds to make a claim against my employer as it looks like i am going to have to make a career change and this seems to be affecting me really badly mentally. I feel nothing but guilt that I could of hurt someone else really badly and no longer trust myself to go out on the road. I would just like to know if I do have anyway of being able to make a claim please? Thank you

    Reply
    • Ian Morris

      We have previously looked in to claims arising from the same circumstance as the one you describe in your comment and unfortunately, it has not been possible to pursue the claim as there is simply no way to attach liability or negligence to an employer.

      Whilst you may have been working long hours with a long commute to the workplace, the employer would not be held liable for the fact that you later fell asleep when driving and collided with the central reservation.

      Reply
  31. Taib

    Hi I witnessed Grenfell tower fire since the start where I lost my sister in law her husband and two of their kids, i am out of work and going through therapy, can I make a claim for psychiatric injury?

    Reply
    • Ian Morris

      There is the potential to pursue a claim for post traumatic stress disorder if an event caused through negligence is witnessed and medical evidence is in place to corroborate the injury.

      In order to take this matter further, the initial information you would have to provide to our Solicitors would be the names of your family members who sadly lost their lives in this awful incident and your relationship with them. You would also have to be able to provide some evidence of your familial link with the deceased. Whilst this may seem a harsh request given the grief you have suffered, it is important for the Solicitors to have evidence to prove that you are sufficiently closely linked to the deceased to enable you to claim for the trauma caused to you by their loss.

      If you believe that you can provide this initial information and would like to discuss your possible right to make a claim for psychological injury compensation with one of our specialist Solicitor firms, please email the information along with your contact number to us at justice@direct2compensation.co.uk

      Reply
  32. John

    Hi, I’ve just quit my job after 10 years as a funeral director from Britains largest funeral company. I have just been diagnosed with PTSD and I am having EDMR therapy at my own expense. The correlation between the sights I have witnessed and PTSD are linked. There was no counselling in place which is unheard of in such a large firm. Do I have a case against them?

    Reply
    • Ian Morris

      The potential claim scenario you describe is very similar to that for a work related stress claim in that you would need to be able to provide evidence (emails or letters etc) where you have requested counselling and disclosed regularly to your employer that you were struggling and that nothing was being done to assist you or explain things on the part of your employer.

      Unfortunately, it is unlikely that you would be automatically entitled to counselling just because of the nature of the job. Did you ever make written complaints or have you ever been seen by occupational health etc?

      Reply
  33. Charlotte

    Myself and my two 8 year olds were rammed and crashed into. Our car has been written off. I can’t sleep, I’m nervous in the car, so are my girls who have been having nightmares. Would like some support for us, is a claim the way to go and possible?

    Reply
    • Ian Morris

      Yes, we can make a claim for both you and your two children. We have specialist Solicitors able to assist with such matters on a No Win No Fee basis and we can explain your rights and how we can help.

      You can all claim for physical and emotional injury caused by the negligence of the 3rd party driver. It is important that all symptoms and issues are raised with your Doctor and noted on your medical records.

      If you would like to take this further, please use the ‘start a claim’ page of our website and we’ll then call you back and offer you the help you need.

      Reply
  34. Bonny

    Hi. Just over three years ago I went through a medical negligence incident. I went to a BPAS clinic in London, to have a termination of my pregnancy (due to certain reasons I wish not to discuss). The process was two days long. The first day consisted of an injection in the featus. However, they injected me thinking it was an aneasthetic but instead it was the toxic injection. I felt burning and was in excruciating pain. After telling them that deffinitely wasn’t the anaesthetic injection they then realised they had injected me with the wrong injection. I got rushed to hospital, was told I was very lucky as it would’ve given me a heart attack if the liquid from the needle had gotten into my blood stream. I never claimed simply because I was scared, ashamed and didn’t want the doctor to lose his job etc. Now after years of growing up, I now understand that what that clinic had done was wrong and I don’t want this happening to another poor girl. Since then, I have been suffering with anxiety, of going to the doctors or dentist due to having needles. The second day I had my procedure, I woke up from anaesthetic crying because I was worried it had gone wrong again. Most nights around 2/3 a week, I can see his face and it gives me nightmares or this day. I was wondering if anything could come of it, but most importantly to make sure this definitely doesn’t happen to anyone again.

    Reply
    • Ian Morris

      There are a couple of obvious obstacles in the way of us assisting you with a claim for compensation. It would appear that you were the victim of an incident of clinical negligence and the fact that you sustained physical and emotional trauma and pain as a result is clear.

      However, you mention that this incident was just over 3 years ago. If you are over the age of 21 years, you will not be able to make a claim as you will be statute barred under the strict UK personal injury law limitation period, which requires you to make a claim within 3 years of the date of the negligence, or date you became aware of the negligence. Further, we do not handle clinical negligence claims given the specific expertise needed to act on such matters.

      Reply
  35. Bartosz Brzeski

    Hi Today at work (I’M TRUCK DRIVER HGV) I have been driving on M62 with my delivery to Manchester. About 3am some lady took a nap behind wheel and hit me from back. Car was really strong damaged all front 2airbags, windscreen and in my trailer tail lift was smashed. Do you think you can help me to get any claim for physical injury? I’m professional driver so I will remember this day long time.

    Reply
    • Ian Morris

      At Direct2Compensation we are expertly placed to assist you with a claim for personal injury compensation as a result of the incident you have described.

      To start your claim, please use the ‘start your claim’ page of our website so that we can call you to discuss this matter and help you start your claim.

      We look forward to helping you claim the compensation you are entitled to.

      Reply
  36. Sigita

    I am suffering from health anxiety. I was in a car accident that was not my fault. My anxiety has now become more difficult to manage plus I have aheadache and neck pain. I am awaiting a GP appointment as I am not happy about my health now.

    Reply
    • Ian Morris

      The specialist road traffic accident Solicitors we work with on car accident claims are experts in both recovering compensation for physical injuries, but also in ensuring that any psychological impacts that a car accident may cause are also considered and claimed for. In your case, if you already had some issues with anxiety, you would be able to claim for the worsening of your condition and the impact that the heightened anxiety is having on your day-to-day life. You would also be able to recover compensation for the neck pain (which is likely to be soft tissue trauma such as whiplash) and the headaches.

      Reply
  37. Nicola Bowler

    I was recently involved in a road traffic accident, which was not our fault. I am in the process of claiming now, should I proceed with the settlement now or wait until the end of my prognosis period? The doctor I seen has referred me to a psychologist on my medical report, due to panic attacks etc whilst on the motorway as a passenger. I have been on the motorway once since the accident and made my partner pull off at the next junction.

    Reply
    • Ian Morris

      If you accept an award, it is a full and final settlement – no going back. Therefore, we would recommend that you wait to see how you are after the prognosis period has passed. If you are not ‘better’ at that stage, you could perhaps seek a greater compensation settlement.

      Reply
  38. Amreen

    Hi, There was a fire at my work place it all burnt down everyone got out. Since then its been two weeks i feel stressed and never feel like returning to a working environment also anxiety and just feeling shocked.

    Reply
    • Ian Morris

      It sounds like symptoms that are best described as Post Traumatic Stress Disorder. When anyone is involved in or witness to a shocking or distressing incident – such as a huge fire in the workplace, it is understandable that psychological injuries can be sustained.

      In your case, you should definitely seek medical help from your GP and discuss your anxiety and concerns with them. Seeking medical attention is important on two fronts. Most importantly, you need to get the right help to make sure that your psychological situation is improved and that you can recover and move on. Secondly, if you do look to pursue a claim for compensation as a result of this workplace incident, you will need medical evidence to support your claim. You can find really useful information on our site on how claimants medical records are used to support their claim for compensation.

      You may be able to succeed with a claim for compensation for your psychological trauma if it can be shown that the cause of the fire at your workplace was as a result of employer negligence.

      Reply
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