You can claim psychological injury damages as part of your compensation

86 questions have been answered below, why not ask your own?

When most people think of a personal injury compensation claim, they usually consider injuries such as a broken arm or whiplash. They will certainly be thinking of a physical injury that is visible. However, as well as physical injuries, a claimant should be aware that psychological trauma is also something for which they can claim.

At Direct2Compensation, we realise that making a claim for personal injury compensation is not just about the money. Indeed, we regularly see many different motivating factors that lead to people contacting us for help, and we know that there are many benefits to making a claim other than a financial settlement.

One of these benefits is being able to access psychological rehabilitation therapies to speed your recovery, at the expense of the third-party you are claiming against.

Psychological injuries shouldn’t be ignored

By ignoring the psychological effects of their accident, a claimant of personal injury compensation could well be undervaluing their compensation settlement. When working out the value of a claim and what settlement a claimant is likely to receive, a solicitor will take in to account medical evidence and special damages. If a claimant has not properly reported their accident and injury details, including psychological injuries, it is harder to claim compensation for them.

As with all injuries, getting professional diagnosis and treatment of a psychological injury is vital when it comes to pursuing a claim for personal injury compensation.

Examples of psychological injuries that can lead to a compensation claim

  • One example of psychological injuries could be a claimant who was injured in a serious car accident. Let’s say they drove for a living and as a result of their accident suffered physical injuries, but were also left feeling unable to get back behind the wheel due to the psychological trauma. They may lose their job or have to change career. If they reported the injuries to their doctor and had treatment or a referral for psychological therapy, this would form a large element of their claim when the various criteria that make up the settlement value are evaluated.
  • Psychological trauma after a motorcycle accident.  These accidents are notorious for serious physical injuries, with often permanent disabilities resulting from a serious crash.  Psychological trauma often links with such incidents with people no longer confident to ride their motorcycle or being left suffering flashbacks or nightmares.  This can also apply to witnesses.
  • Post traumatic stress disorder after being involved in a serious accident at work.  Workplace accidents can cause nasty injuries, often with permanent repercussions for the victim.  A serious accident at work could lead to an employee losing the confidence to return to the workplace.
  • Some high pressure jobs may give rise to claims for stress at work.
  • People surviving after being involved in fatal accidents, or anyone who has witnessed something in which someone has been very badly injured or killed in an accident.
  • Panic attacks.  Sometimes what can initially seem an innocuous accident like an elderly lady falling on a damaged section of pavement can result in more than just a fractured wrist. We’ve come across people who have lost all confidence after a tripping accident and are no longer able to go out in to their local town alone. The fear of a repeat of an accident and the subsequent injuries is a real problem and although most people realise that they are unlikely to suffer the same kind of injury twice, they sometimes suffer a psychological barrier to getting out of the house.
  • One very common accident type that leads to ongoing psychological injuries involves people who have suffered brain or head trauma. In many cases, those who suffer such injuries are often left with severe post accident psychological trauma, behavioural changes or memory loss. Whilst such injuries are hard to see, they do exist and claimants often don’t know where to go for help.

Why claim psychological injuries compensation?

An obvious outcome of any successful personal injury claim is that the claimant will receive a compensation settlement. Whilst this is always welcome and can help the claimant move on after a nasty accident, there is no financial settlement amount that means that injuries or trauma can be forgotten and put away.

With Direct2Compensation, your psychological injuries compensation claim will be made on a No Win No Fee basis, so you will never be charged any fees at all if your claim does not succeed. A successful claim can lead to a compensation settlement being made to you, with the value of the claim including all lost income and incurred costs along with the potential access to rehabilitation therapies.

Remember, any person injured in an accident that was not their fault – whether physically injured, psychologically traumatised (or both) can make a claim for compensation, and Direct2Compensation can help.

  • Making a claim for psychological injuries compensation is a legal right for any person diagnosed with such a condition as a result of an accident that was not their fault
  • A successful claim will lead to the claimant receiving a financial settlement covering the extent of their psychological injury and how it has affected their life.
  • A successful claim settlement will include a special damages claim covering any loss of income caused by the psychological trauma.
  • The claimant could well access specialist rehabilitation therapies such as counselling, CBT treatments and other suitable therapy.

Access mental health therapies

Fortunately, most psychological injuries can be treated with therapies, where a psychologist will help an injured person to learn to re-programme the brain to reduce the symptoms of conditions such as post traumatic stress disorder (PTSD).

One of the potential outcomes of making a claim for psychological injury compensation, other than a financial settlement, could be accessing excellent medical treatments such as cognitive behavioural therapy (CBT), psychotherapy, counselling and other treatments. These can help people overcome the severe effects that psychological injuries can have on those who have been involved in nasty or distressing accidents.

Compensation amounts

Severity of injuryCompensation amount
Severe psychiatric damage£41,675 - £96,800
Moderately severe psychiatric damage£14,500 - £45,840
Moderate psychiatric damage£4,450 - £15,950
Less severe psychiatric damage£1,170 - £4,900
Severe PTSD£45,500 - £84,150
Moderately severe PTSD£17,600 - £50,050
Moderate PTSD£6,225 - £19,360
Less severe PTSD£3,000 - £6,850

Find out if you can claim

Clearly, most victims of personal injuries sustain what can be described as fairly minor injuries from which they can expect to make a full recovery, and therefore, no psychological trauma is likely to exist. However, in accidents that involve serious trauma it is likely that the injured party will have suffered shock and psychological injuries, and these can form part of the claim.

If you want help and advice on the issue of psychological trauma after an accident and wish to discuss a possible claim for personal injury compensation, please give us a call.  Your GP or health professional will also be able to assist you.

At Direct2Compensation we know how to help you pursue a psychological injury claim successfully. We’ll ensure that your rights are protected and help you begin to move on with your life with our supporting claims process and expert solicitors.

If you have suffered psychological injures as a result of an accident that was not your fault, you are entitled to claim. We can also advise you on how to report your injuries to the right people if you haven’t already done so. Contact us on 01225 430285, or if you prefer, we can call you back.

86 questions have been answered below, why not ask your own?

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Questions & Answers


  1. Jack Bradbury

    Hi there,

    I was involved in a huge car accident in Nov 2018. I was travelling on a dual carriageway and had been travelling at 70mph, the road is a 50mph, however a van had pulled across the carriageway to enter a garage, this van pulled out around 4-5 car lengths away. I had to take evasive action to avoid the van driver and lost control of my car, my car then proceeded to strick the central reservation that enters the ground and propelled my car up in the air striking another car on the other side until coming to a stop. The car i had collided with due to this van pulling out, the driver had passed away a week later, this driver was same age as my dad and have since been struggling mentally and havent drove or bothered to renew my licence since it expired in 2019 as i am far too nervous as a passenger let alone a driver. I get sweaty hands and any car coming up to a junction brings on incredible panicking. I have been to my doctor and have been given anti-depressants and sleeping tablets to help with my anxiety and dark thoughts i have been having. I used to be such a bubbly character but it was my family and friends who noticed such a huge difference in my mood and how i am as a person. I have since been awaiting for a trial date as the police have charged me with dealth by dangerous driving, my lawyers are confused with this as the reports from the independent road traffic expert had mentioned should the driver of the van not pull out infront of my car the accident would not of happened. I have been struggling more and more as time has passed. Recently i have had to resort to public transport instead of taxis or lifts from family members due to high level of anxiety and the fact i have been charged with something that myself and lawyers believe is not my fault. What is your view on this? My parents say i may have Post Traumatic Stress as i had only recently began to really struggling moreso than before and have had to resort to being put on anti-depressants and sleeping tablets. I also have been seeing a Councillor.

    Reply
    • Ian Morris

      The actions of the police/criminal justice system and any personal injury claim must be seen separately. Whilst the 3rd party van that pulled out and caused you to have the huge and tragic crash was at fault, the Police are duty bound to investigate the actions of each motorist and in your case, it is likely that your speed of travel has been highlighted as a contributory factor in this matter.

      You mention that you already have a legal team in place and you should therefore ensure that they are fully aware of the psychological impact that this accident is having on you and you should seek specialist medical help regarding this matter.

      Reply
  2. Kevin Grindle

    Is it possible to sue a previous company for mental; health problems in later year. Because of this stressful working environment I have now been diagnosed with Executive Function Disorder. The company name is Orchard End Care based in Gloucester. Since leaving this company I had serve mental health issues and anxiety.

    Reply
    • Ian Morris

      Yes, it is possible to claim against a former employer even if you have since left the company. However, you must commence any claim within 3 years of the onset of any symptoms.

      Reply
  3. Jake

    I was in a taxi heading back home and has we was turning into another road the taxi driver drove us into a open manhole without no cover on it, due to the impact of the stop it caused me to have whiplash and has made my anxiety go straight through the roof as I already suffer with this. I can’t sleep at night as it’s giving me panic attacks due to my anxiety what would you say I’m able to claim due to this

    Reply
    • Ian Morris

      Yes, you are able to make a claim and we can help you with this. Ideally, you’ll have the details of the taxi and the name of the road – it is likely that the taxi driver would also wish to claim for the damage to their vehicle.

      Please call us on 01225430285 or if you prefer, ask us to call you and we’ll be in touch to offer help and start the claims process for you.

      Reply
  4. simon baker

    hi i was heading to work when i witnessed a serious car accident it happened right in front of my car i had slam on my brakes and caught the entire accident on dash cam which Ive gave footage to police Im still suffering flash backs of the accident and the police are coming back and four to take witness statements off me so its making me re live it all over again which dose not help plus when i slammed my brakes on the seatbelt hurt my shoulder and my neck whilst i was julted forward and back in seat when i slammed brakes on have i got grounds for a claim many thanks

    Reply
    • Ian Morris

      It is possible to claim for psychological injuries if you are a direct witness or directly involved in an accident in which you are not directly injured.

      Reply
  5. Lynn

    I was mugged last year can i claim physiological trauma?

    Reply
    • Ian Morris

      Psychological trauma is a common injury sustained in a criminal assault or whilst being subjected to a criminal act like a mugging. If your psychological injuries have been discussed with your GP and are on record, you can pursue a claim for criminal injuries compensation.

      Please call us on 01225430285 to start your claim or find out more about your rights in this matter.

      Reply
  6. Paife

    I was sexually assaulted in 2014 and reported it in 2015. It wasn’t taken to court because I was too unwell to go through with it. Since then I’ve spent my life in and out of psychiatric hospitals and have self harmed and attempted suicide a lot. I have depression anxiety and bpd and have tried trauma therapy.

    Reply
    • Ian Morris

      Claims under the Criminal Injuries Compensation Authority (CICA) scheme must be made within 2 years of the date of the incident in which the injury – whether that be physical, emotional or both – was sustained.

      In the majority of cases, the CICA limitation period is strictly observed. However, they will look at each case on a case by case basis and where there are clear mitigating circumstances surrounding a delayed submission of a claim, they may allow a claim to be made even if more than 2 years has passed. As you appear to have suffered considerable mental and psychological trauma and received treatment due to the incident, it may be worth asking the CICA to consider your claim even though 6 years has passed since the incident.

      Reply
  7. Aylissa

    An old friend of mine went missing and I found him at 2.30am and he smashed my windscreen with me in the car and then my wing mirror. I have full dashcam footage, police crime number. I am physically disabled and i have a number of mental health diagnosis anyway. This incident has made things 100% worse. Can I claim as the police can’t due to him being sectioned?

    Reply
    • Ian Morris

      The only route to pursue a claim for personal injury compensation would be via the Criminal Injuries Compensation Authority (CICA) scheme for the victims of criminal assaults. To make a claim, you need to have reported the incident to the police within 24 hours, cooperated fully with the police and have sufficiently serious injuries.

      In your case, whether or not you can establish that your injuries are sufficiently serious will depend on what you have reported to your GP and whether they have referred you on to a specialist in psychiatric injury.

      Reply
    • ....

      My child was attacked at school by a girl 2 years ago. The police were involved and the girl in question was found guilty at trial and sentenced to pay a £250 fine (which still hasn’t been received).

      Since the attack, my daughter (who is 13) has been depressed. She started harming herself, has been referred to CAMS which is still ongoing and she has had some counselling at her school. However, nothing is working and she is no longer the girl she used to be. She spends her time locked away in her room and doesn’t like to leave the house.

      Reply
      • Ian Morris

        As the Police were involved in this incident, your Daughter (with the help of a Parent or legal guardian) can pursue a claim for personal injury compensation via the Criminal Injuries Compensation Authority (CICA) scheme for the victims of criminal assault.

        This is something our Solicitors can help with on a No Win No Fee basis. You don’t have to have a Solicitor as you can simply apply to the CICA online and handle the claim yourself.

        However, you may prefer to have a Solicitor acting on this matter given the nature of the injuries being ongoing psychological trauma and a specialist Solicitor would be able to ensure that appropriate medical evidence is obtained to demonstrate the impact that this incident continues to have on your daughter.

        If you would like our help in pursuing your daughters claim, please call us on 01225430285 or ask us to call you.

        Reply
  8. Shauna

    Barclays has caused me so much stress. I have 3 children under 5 and suffer with borderline personality disorder. I struggle to manage daily as it is. They kept me on the phone for 3 hours transferring me from department to department when I was already told I had the right department, I was provided the fraud team number via webchat. They put restrictions on my bank card so I couldn’t order the nessecary items online I tried to order so I went to webchat they gave me the fraud team number and I was held on the phone for 3 hours while my lself and children were getting distressed. Do I have a claim for emotional distress?
    Thanks

    Reply
    • Ian Morris

      This is not something we could assist with in terms of personal injury compensation. However, this is a matter you should complain directly to the bank about and you could also refer the bank in question to the Financial Ombudsman Service or the Financial Conduct Authority.

      Reply
  9. Julie Dickinson

    My Husband was involved in an accident on the motorway where a girl jumped off a bridge and he ran over her. This was 17 months ago and he struggles terribly at times trying to come to terms with this. He was exonerated of any blame but no one even told him the inquest had taken place. He suffered further anxiety as he thought he would be called. He had some counselling at the time but tries to manage since. He just works 3 days a week now because its less time at work as an HGV driver that he has to deal with.
    Can a claim be made?

    Reply
    • Ian Morris

      Given the nature of this incident, it is totally understandable that your Husband has been badly affected by the events that he witnessed. We would certainly like to help him further and seek some specialist guidance from our expert Solicitors for him. My initial view is that he is likely to be able to take some action via various schemes in place for incidents such as this.

      If you would like to email me directly – ian@direct2compensation.co.uk – in confidence, we can obtain a little further information to enable us to seek some specialist advice for him without the need (at this early stage) to make him go through the traumatic incident in full. If our specialist Solicitors concur with my initial view, we can then advise further and seek more detailed information so that a formal claim can be commenced.

      I hope this helps and I look forward to hearing from you.

      Reply
  10. Daniel

    I was doing a night shift on the 13/04/2020, an explosion happened in my place of work shortly before 9pm, we where all evacuated, no injuries, I have been prescribed medication as I am suffering from physiological effects of what happened and what I witnessed, i am not sleeping or eating and I have been vomiting as a result of this incident and fear going back to work, could I claim for physiological damages and loss of earnings?

    Reply
    • Ian Morris

      Our Solicitors can pursue a claim for personal injury for injuries of a psychological nature. The fact that you have discussed your situation with your Doctor and been prescribed medication will provide base evidence to support such a claim.

      Please call us on 01225430285 so that we can obtain some further details and present your claim for detailed consideration by our specialist No Win No Fee Solicitor panel. If successful with a claim, you would be entitled to compensation for the symptoms caused to you, able to recover out of pocket expenses caused by the symptoms and access specialist rehabilitation therapies – which in the case of post traumatic stress related symptoms, can massively speed up the recovery process. Alternatively, if you would prefer us to call you, just give us your number and preferred calling time and we’ll be in touch.

      Reply
  11. Lesley

    I would love to claim as I’m physcicolgically damaged HCA in the NHS.

    Reply
    • Ian Morris

      Please call us on 01225430285 to discuss your situation and we’ll explain your rights and help you start your No Win No Fee claim for compensation.

      Reply
  12. Julie edwards

    I want to know if I can make a claim I have been suffering with stress since my mam was diagnosed with terminal cancer last July and our work place as we worked together me as a cleaner my mam as supervisor are being very nasty they haven’t paid my mams final wage yet and my team manager keeps stating that they are looking to get rid of me but I ain’t sleeping I have constant headache not eatting but put weight on I now feel scared when I am in open space and have only started feeling like this since this stress started .

    Reply
  13. Valerija

    I work in a store and it’s located 3 min away (walking distance) from my home. We have increased shoplifter activity and recently one of the customers got intentionally hit by hammer by someone who was waiting outside the shop. I work there nearly for 2 years and we don’t have any provided security guard at shifts. We keep pressing “shoplifting” buttons but shoplifting never stops. I’m highly afraid to go to work and scared that something someday bad may happen to me. These people are unpredictable and dangerous and can do anything and I have little son, and my fear is not to return home from work one day. Can I claim in this case? Please help. Thank you, Valerija

    Reply
    • Ian Morris

      At this time, you don’t have a claim as ‘nothing’ has happened yet. However, your concerns are understandable and it would be very sensible to write to your employer outlining your concerns and request that the employer provides in-store security. If the employer ignores your concerns and then something were to happen, you may then have a claim.

      Reply
  14. Bethany

    Is it negligence if your doctor has your medical records mixed up with another patient and tells you had a miscarriage, and you were emotionally and mentally not okay because of it for 6 weeks for them to say it weren’t you?

    Reply
    • Ian Morris

      Medical records are subjected to extremely strict data protection requirements. As you will appreciate, the contents of medical records are amongst the most personal data records that could be held and for a GP or Doctor to mix up patients records is not acceptable and such a situation should be reported to the General Medical Council (GMC).

      Reply
  15. Martyn

    Myself and 5 others were 2 seconds from being hit by a 70mph train yesterday due to an error by the person in charge of safety. An investigation has been launched. I work for network rail. I’m nervous to go back on track and keep thinking about how close and the what ifs, and don’t feel my employer has shown enough compassion. I don’t feel enough is being done and wondered if I can make claim.

    Reply
    • Ian Morris

      At this stage, it is too early to consider whether or not you can make a claim. Fortunately, you have escaped unthinkable injury or even worse, but it is understandable that psychological stress would be caused in such an incident. To be able to make a claim for personal injury for post traumatic stress, you’ll need to attend your GP and be referred to a specialist – if your symptoms persist. If they do persist and treatment is provided, you could then seek to make a claim and we would be happy to assist.

      In the meantime, you should make a formal written report to your employer regarding your feelings and your anxieties that they have not taken this matter sufficiently seriously.

      Reply
  16. Mark

    Hello Ian,

    My question is this: I was sexually and physically abused. My abuser has now gone to prison for the offences. As a direct result of the abuse I have been recently diagnosed with both PTSD and severe psychiatric damage (including recurring depression and anger issues among other things) if I claim successfully will I be eligible for compensation for 1 overarching psychological damage payment or will I be awarded separate amounts for say, PTSD and then another amount for the severe psychiatric damage?
    Thank you kindly
    Mark J.

    Reply
    • Ian Morris

      Given the nature of the cause of your injuries being those of a criminal act, you would have a right to make a claim for criminal injuries compensation. Within the UK, there is a tax payer funded scheme that is in place to compensate the victims of criminal injuries – both physical and psychological. The organisation is the Criminal Injuries Compensation Authority (CICA). To make a claim, you can claim directly to them and complete an online application or you can choose to instruct a Solicitor or claims specialist to act for you. If you would like our help with a claim, our Solicitors are able to act on a No Win No Fee basis and would charge you nothing if your claim were to fail. However, if your claim were to succeed the Solicitors would deduct 25% of any compensation as their cost as the CICA do not pay legal costs.

      With regards to the specifics of your query, both your PTSD and psychiatric injuries would be eligible for compensation. The CICA scheme operates a tariff system that applies a value range for specific injury types. The scheme affords a claimant the right to recover 100% of the value of the ‘worst’ injury, 75% of the value of the 2nd worst and so on.

      To qualify for the CICA scheme, a claimant must make a claim within 2 years – although mitigating circumstance in serious cases such as yours will be considered when considering whether that 2 year period can be waived. You must also have cooperated with the Police investigation and assisted (where requested by the Police and CPS) in obtaining criminal convictions against those responsible for your injuries.

      Reply
      • Mark

        Thank you kindly for your prompt and thorough reply!

        Reply
        • Ian Morris

          You are welcome. If you need any further help making a claim or understanding the claims process, please call our team on 01225430285.

          Reply
  17. Simonne

    The company I worked for caused me to be off sick with extreme anxiety and stress. Needless lying and accusations made against me, caused me to be suicidal, social phobic, anxiety disorder. I was working in shops full of black mould, no health and safety, no equality act. I was then discriminated against and accused of further allegations. I have been mentally abused by the company and my work colleagues.

    Reply
    • Ian Morris

      You may have grounds for a claim for work related stress compensation. To find out whether or not you can make a claim, please complete and return our work related stress questionnaire. You can find this on our website article regarding work related stress, or you can email us at justice@direct2compensation.co.uk to request the questionnaire.

      Once we have received your questionnaire, we will present it to our specialist in such claims and they will review the information and contact you directly to advise as to whether or not a claim can proceed.

      Reply
  18. Louise

    Hi me and my child unfortunately witnessed my partner, his daddy, being attacked with machetes. It’s really took it’s toll on me and my son, can I make a claim?

    Reply
    • Ian Morris

      It is possible to make a claim for psychological trauma as a witness to an incident. We would be happy to look further in to this matter for you if you wish.

      Reply
  19. Donna

    Hi I’m suffering from post traumatic stress after giving cpr to a family member and they never pulled though and died in my arms. I’ve gone though hell since not sleeping or eating, flashbacks, I was even seeing and hearing them it got to the point that I never left the house for over 18 months, would I be able to claim?

    Reply
    • Ian Morris

      We’re really sorry to hear of the terribly distressing event that you mention. We sympathise with you and can understand how devastating it would have been to be involved in such an incident.

      Unfortunately, you can’t make a claim for compensation as there is nobody against which to make a claim or apportion blame/negligence.

      Reply
  20. Lynn

    I was mugged in April and have been quite affected by it as it happened walking home from work I get panicky and anxious walking by people.

    Reply
    • Ian Morris

      In cases where injuries, whether they be physical or emotional/psychological that were caused by an act of criminal violence or assault, the injured person may seek to make a claim via the Criminal Injuries Compensation Authority or CICA. The CICA is a tax payer funded compensation provider that runs a scheme that people in your situation have a right to make a claim with.

      To succeed with a claim, a claimant must make a claim within 2 years of the date of the incident and they MUST have reported the incident to the police within 24 hours of it happening, be able to provide a crime reference number and they must have cooperated fully with the Police during their investigations of the incident. They must also have sought medical attention and be able to demonstrate that their injury is sufficiently serious.

      Claimants should be aware that they are able to make a claim via the CICA scheme without legal representation. However, if they prefer and would like to have the benefit of having a qualified specialist Solicitor representing them on a No Win No Fee basis, they may wish to do so. Having a specialist Solicitor onboard is likely to ensure that a claimants rights are fully upheld and that their prospects of succeeding with a claim are maximised.

      Reply
  21. Christine

    I have worked at my present employment for 10 years. Recent redundancies have increased my workload by 300%. (3 members of staff redundant/changed roles). This caused me stress and anxiety and as a result I have been on antidepressants for 14 months and off work for 7 months. I am in the process of going to appeal after my grievance was rejected.
    Do I have grounds to claim against my employer?

    Reply
    • Ian Morris

      We can help you to find out whether or not you can make a claim against your employer for work related stress & anxiety. If you would like to do that, please complete our initial questionnaire on our stress at work compensation page which will allow us to have our specialist review your situation and they will then contact you directly to advise you on your potential claim options.

      Reply
    • Amy Shaw

      I witnessed a horrific car crash a few weeks ago. My best friend was the driver of one of the cars and sadly passed away at the scene.
      I went to the hospital a few days after what happened as I couldn’t sleep, and when I did sleep I’d have terrible nightmares. I’ve not been myself and I’ve been diagnosed with moderate – severe PTSD.
      Could a claim help me? Would it get me anywhere? What do you recommend?
      Many thanks.

      Reply
      • Ian Morris

        It is possible to make a claim for psychological injuries in the scenario you describe, although as you may imagine, it is not necessarily the most straightforward of matters and it is not certain that you could succeed. Whether or not you can make a claim in your situation is something that our Solicitors would only be able to confirm once some further information is obtained.

        With our service however, you can at least make a claim enquiry and find out from one of our qualified Solicitors as to whether or not you can claim without it causing you any undue distress or incurring cost. I would recommend that you make a more detailed enquiry with us via our ‘start a claim‘ page or by emailing us at justice@direct2compensation.co.uk so that we can then speak with you, find out some more information and then submit your enquiry to our Solicitors and get you the advice you need.

        Reply
  22. Sarah Brooke

    My family was involved in a RTC and my husband and myself are going through with a claim I am concerned my 6 and 5 year old voice aren’t been heard by the insurance company. They were not physically hurt but mentally..

    Reply
    • Ian Morris

      If your children have been affected by the trauma of the road traffic collision you were involved in, you should ensure that they are taken to the Doctor to formally discuss the issues you have noticed and seek referral to specialist medical care for them. This will provide the relevant medical evidence needed to support them in a claim for damages as a result of their emotional trauma. If you have a Solicitor acting for you, they should be able to add the claims for your children to the action and hold the insurers to account for them.

      Reply
  23. Sintija

    Can I claim my employer for psychological trauma?
    I got my contract with employer on 1st February 2019. I was pregnant and made request for maternity leave and pay. On 4th March I get back a positive letter.
    Went on Maternity on 1st July. Baby due date was 6th July 2019.
    Wage date every month is 28, if it’s on weekend date change.
    On July I should get my first maternity pay (90%), but instead of my expected money day before I got letter from work that unfortunately they can’t pay me nothing.
    I was in big shock. Cause on 1st dates we need to pay all the bills.
    My partner doesn’t earn so much so we could pay all the bills, so we asked our friends to help.
    Our baby born on 8th July and he also have his needs.
    Now we still wait response about Maternity Allowance.
    We both with my partner live On stress about where We could get money for all our expenses till we get back something about that Maternity Allowance.
    Please tell if claim could help us?

    Reply
    • Ian Morris

      If you would like the view of our specialist regarding work related stress or anxiety, you’ll need to complete our questionnaire and return it to us. We’ll then have our specialist review the details of your situation and they would contact you directly to advise you further about your rights in this matter.

      You can request a questionnaire from us by emailing: justice@direct2compensation.co.uk

      Reply
  24. Lee

    Hi, I have recently started a new job around 3 months ago been doing really long shifts, 5 hours in travel to some place’s doing 12 hour shifts then 5 hours home. I have recently had a crash on the motorway as I fell asleep at the wheel after doing 18 hours up to the point of the collision I had gone from the slow lane to the fast lane and onto the barrier in the middle of the motorway. I wasn’t physically injured but since the incident I have showed symptoms for ptsd and been signed off work by my doctor as I don’t have the confidence to get behind the wheel again. I was wondering if I have grounds to make a claim against my employer as it looks like i am going to have to make a career change and this seems to be affecting me really badly mentally. I feel nothing but guilt that I could of hurt someone else really badly and no longer trust myself to go out on the road. I would just like to know if I do have anyway of being able to make a claim please? Thank you

    Reply
    • Ian Morris

      We have previously looked in to claims arising from the same circumstance as the one you describe in your comment and unfortunately, it has not been possible to pursue the claim as there is simply no way to attach liability or negligence to an employer.

      Whilst you may have been working long hours with a long commute to the workplace, the employer would not be held liable for the fact that you later fell asleep when driving and collided with the central reservation.

      Reply
  25. Stewart

    I am not sure which way to turn here anyone help I know it’s a little long winded. I need someone to point me in the right direction.

    Suffer badly from PTSD, and I just hits me at different times of the day but always work.. my job is pretty stressful. I am a supervisor with Local Council
    Both my Brother (Jim) , and I. Although we were in different areas.
    I have listed below the stuff that has happened to me since joining the council 14 years ago
    1) lost my Sister to cancer
    2) l lost my brother, best mate and work colleague ( Jim) to a heart attack, 3) took this really bad and had a complete breakdown, this is when the PTSD kicked in (flashbacks, trying to find my weapons, wandering about aimlessly.
    3) just over two years ago I found my Young Sister dead In her house, heart attack
    4) just two weeks later my Mother passed away, heart attack and Stroke.
    5) then the inevitable happened, I took a heart attack, lucky the forces training kicked in.
    6) then six weeks after that my Father took a heart attack whilst I was with him in the dentists surgery
    7) 4 weeks ago my niece was found dead 26years of age, my God Daughter.
    All this has happened to me over the last 5-6 years. I was always lead to believe that we all have a duty of care for our staff and men. Not the Council, they don’t give a flying F..k about staff..

    Now I will list what they have done to me.
    1) Not long after Brother died I was moved to his old depot and yes his old office.. (very caring).
    2) I took a breakdown with severe depression and anxiety.
    during this during this whole period not one of the managers came to visit me.
    3) All the men came up virtually everyone of them.
    4) I then got called in for a absence review with a total young boy (manager) who replaced one of the old ones. (He didn’t know me from Adam), however he placed me on capability 1 (apparently not answering the phone whilst I was driving) . (No Bluetooth in vans) last year
    I took another breakdown 4 weeks ago in my office and was sent home. Obviously due to my Niece. And I started back at a fortnight ago.
    5) I was back at in managers for absence review meeting where I was informed I will be placed on capability 2 due to sickness level and the council can’t sustain the absence.
    During this whole period I have been offered about 4 Counciling sessions I went anyway. Some young girl just out of college no life experience hasn’t been subjected to some of the horrors I have seen in my lifetime
    (it’s specialists I need, with having PTSD)
    I was under a investigation for almost two years. And found nothing to prove his allegations, where and are False. (nothing happened to him) where if I did do something I would have been sacked on the spot.

    I was threatened by a attendant from the opposite shift from me as he wanted overtime. But I had everything covered and explained this to him.
    I reported this as I am not taking that from any member of staff.
    (What has been done about it nothing).

    I asked for a risk assessment to be done in my workplace, and a job description over a year ago.
    I walked into work recently and I was asked by a manager if I would like to be considered for redundancy
    As I have only been with local council 14 yrs it wouldn’t be worth my while.
    No no he said they will sort out a package for you, and sort out my pension.
    I then had the area manager ask me about redundancy. I said yes my manager said to me about it.
    His reply was there is no package, but we will try and get you on grounds of ILL health, he then said to me if you go long term sick I should be able to get you that. ? Obviously I am on medication I was thinking straight. I got a letter from Pension which I didn’t sign. It was just after a manager said I was being placed on capability 2.
    Brain started to function woo, I am being set up here

    What I have done for the council and my country

    Ex Forces (NI & Gulf,) 14year Service
    Started with Council as a driver
    My car was painted Brits out. (Handled)
    Bombs under my car (handled)
    Wrote up a complete training program for the As there was nothing in place.
    Ran a two year government training program for them
    Nominated for employee of the year
    Promoted supervisor
    Got pulled out my own job and asked would I run the landfill
    As due to sickness the didn’t have anyone with COTC in waste
    Okay ended up there 2 Years until I closed it
    Then I was put into brothers old office on a totally different job

    Reply
    • Ian Morris

      You have clearly had an extremely traumatic few years and it is clear that the strains of your personal/family life and the losses you have had would cause you to struggle with everyday life. Employers do have a duty of care towards their employed staff with regards to health and safety at work and this can include issues related to mental health – stress, anxiety and depression etc.

      Whether or not you have a valid claim will only be known once the full details regarding your employers actions and your efforts to get them to consider your requests for help has been considered by a specialist Solicitor working in work related stress compensation matters. To this end, we have sent you a work related stress questionnaire to complete and return. When we receive that from you, we’ll have a specialist Solicitor review it for you and contact you to further discuss your situation with you.

      Reply
  26. Taib

    Hi I witnessed Grenfell tower fire since the start where I lost my sister in law her husband and two of their kids, i am out of work and going through therapy, can I make a claim for psychiatric injury?

    Reply
    • Ian Morris

      There is the potential to pursue a claim for post traumatic stress disorder if an event caused through negligence is witnessed and medical evidence is in place to corroborate the injury.

      In order to take this matter further, the initial information you would have to provide to our Solicitors would be the names of your family members who sadly lost their lives in this awful incident and your relationship with them. You would also have to be able to provide some evidence of your familial link with the deceased. Whilst this may seem a harsh request given the grief you have suffered, it is important for the Solicitors to have evidence to prove that you are sufficiently closely linked to the deceased to enable you to claim for the trauma caused to you by their loss.

      If you believe that you can provide this initial information and would like to discuss your possible right to make a claim for psychological injury compensation with one of our specialist Solicitor firms, please email the information along with your contact number to us at justice@direct2compensation.co.uk

      Reply
  27. John

    Hi, I’ve just quit my job after 10 years as a funeral director from Britains largest funeral company. I have just been diagnosed with PTSD and I am having EDMR therapy at my own expense. The correlation between the sights I have witnessed and PTSD are linked. There was no counselling in place which is unheard of in such a large firm. Do I have a case against them?

    Reply
    • Ian Morris

      The potential claim scenario you describe is very similar to that for a work related stress claim in that you would need to be able to provide evidence (emails or letters etc) where you have requested counselling and disclosed regularly to your employer that you were struggling and that nothing was being done to assist you or explain things on the part of your employer.

      Unfortunately, it is unlikely that you would be automatically entitled to counselling just because of the nature of the job. Did you ever make written complaints or have you ever been seen by occupational health etc?

      Reply
  28. Charlotte

    Myself and my two 8 year olds were rammed and crashed into. Our car has been written off. I can’t sleep, I’m nervous in the car, so are my girls who have been having nightmares. Would like some support for us, is a claim the way to go and possible?

    Reply
    • Ian Morris

      Yes, we can make a claim for both you and your two children. We have specialist Solicitors able to assist with such matters on a No Win No Fee basis and we can explain your rights and how we can help.

      You can all claim for physical and emotional injury caused by the negligence of the 3rd party driver. It is important that all symptoms and issues are raised with your Doctor and noted on your medical records.

      If you would like to take this further, please use the ‘start a claim’ page of our website and we’ll then call you back and offer you the help you need.

      Reply
  29. Bonny

    Hi. Just over three years ago I went through a medical negligence incident. I went to a BPAS clinic in London, to have a termination of my pregnancy (due to certain reasons I wish not to discuss). The process was two days long. The first day consisted of an injection in the featus. However, they injected me thinking it was an aneasthetic but instead it was the toxic injection. I felt burning and was in excruciating pain. After telling them that deffinitely wasn’t the anaesthetic injection they then realised they had injected me with the wrong injection. I got rushed to hospital, was told I was very lucky as it would’ve given me a heart attack if the liquid from the needle had gotten into my blood stream. I never claimed simply because I was scared, ashamed and didn’t want the doctor to lose his job etc. Now after years of growing up, I now understand that what that clinic had done was wrong and I don’t want this happening to another poor girl. Since then, I have been suffering with anxiety, of going to the doctors or dentist due to having needles. The second day I had my procedure, I woke up from anaesthetic crying because I was worried it had gone wrong again. Most nights around 2/3 a week, I can see his face and it gives me nightmares or this day. I was wondering if anything could come of it, but most importantly to make sure this definitely doesn’t happen to anyone again.

    Reply
    • Ian Morris

      There are a couple of obvious obstacles in the way of us assisting you with a claim for compensation. It would appear that you were the victim of an incident of clinical negligence and the fact that you sustained physical and emotional trauma and pain as a result is clear.

      However, you mention that this incident was just over 3 years ago. If you are over the age of 21 years, you will not be able to make a claim as you will be statute barred under the strict UK personal injury law limitation period, which requires you to make a claim within 3 years of the date of the negligence, or date you became aware of the negligence. Further, we do not handle clinical negligence claims given the specific expertise needed to act on such matters.

      Reply
  30. Bartosz Brzeski

    Hi Today at work (I’M TRUCK DRIVER HGV) I have been driving on M62 with my delivery to Manchester. About 3am some lady took a nap behind wheel and hit me from back. Car was really strong damaged all front 2airbags, windscreen and in my trailer tail lift was smashed. Do you think you can help me to get any claim for physical injury? I’m professional driver so I will remember this day long time.

    Reply
    • Ian Morris

      At Direct2Compensation we are expertly placed to assist you with a claim for personal injury compensation as a result of the incident you have described.

      To start your claim, please use the ‘start your claim’ page of our website so that we can call you to discuss this matter and help you start your claim.

      We look forward to helping you claim the compensation you are entitled to.

      Reply
  31. Sigita

    I am suffering from health anxiety. I was in a car accident that was not my fault. My anxiety has now become more difficult to manage plus I have aheadache and neck pain. I am awaiting a GP appointment as I am not happy about my health now.

    Reply
    • Ian Morris

      The specialist road traffic accident Solicitors we work with on car accident claims are experts in both recovering compensation for physical injuries, but also in ensuring that any psychological impacts that a car accident may cause are also considered and claimed for. In your case, if you already had some issues with anxiety, you would be able to claim for the worsening of your condition and the impact that the heightened anxiety is having on your day-to-day life. You would also be able to recover compensation for the neck pain (which is likely to be soft tissue trauma such as whiplash) and the headaches.

      Reply
  32. Elizabeth

    Three years ago I was armed robbed in my house when my three daughters was with me, still struggling and feel unsafe after all this time.

    Reply
    • Ian Morris

      Did you ever make a claim via the Criminal Injuries Compensation Authority (CICA)?

      Reply
  33. Mark

    I feel that my company is a part of my ill health, I have been in and out of hospital for nearly 5 years, 2 heart attacks at work, hard major surgery, bypass, stents, and suffer with PTSD, I know that some off this is life style, but my works environment has had a factor, I all so suffer with COPD and hearing loss

    Reply
    • Ian Morris

      Whilst you may feel that your employer is part responsible for your ill health, to succeed with a claim for compensation against your employer for the damage done to you, you will need to provide evidence to support such a claim. Therefore, how can you demonstrate that your employer is responsible for your ill health? Can you identify any breaches of health and safety that could provide such evidence?

      Reply
  34. Marta

    Hi, I’ve burgled few years ago. I was at home when that happened. The person who broke into my house at night, stayed few hours and I could hear him coming in and searching for things to take from the house. The person has been arrested and jailed for a year. Since that time, I’ve got fear that he will come back. I can’t sleep at night and every time when I go to bed, I make sure that all windows and doors are locked. I even check the house during the day via camera. I don’t feel safe anymore and got panic attacks.
    I have never been to a doctor about it, as I always think that I should be strong and ignore those fears and panic attacks. That’s the first time I’m writing to anyone about it.
    Please advise me if there is any chance if you could help me. I would like to make a claim, so I could improve my house and garden security. Thank you.

    Reply
    • Ian Morris

      You would have had the potential to claim via the Criminal Injuries Compensation Authority (CICA) scheme for psychological trauma in this matter. Your injuries whilst psychological, are injuries and can be attributed to a criminal act.

      However, given that you have never discussed these issues with a medical professional it will undermine any claim you could have made. Further, you have a maximum claim limitation period of only 2-years instead of the usual 3-years when it comes to CICA matters.

      Reply
  35. Nicola Bowler

    I was recently involved in a road traffic accident, which was not our fault. I am in the process of claiming now, should I proceed with the settlement now or wait until the end of my prognosis period? The doctor I seen has referred me to a psychologist on my medical report, due to panic attacks etc whilst on the motorway as a passenger. I have been on the motorway once since the accident and made my partner pull off at the next junction.

    Reply
    • Ian Morris

      Are you being represented by a specialist Solicitor with regards to your claim for car accident compensation? If so, we would recommend that you take their advice with regards to accepting any settlement. If you are not being represented by a Solicitor, perhaps you should contact us and let us show you why it is important to be represented by a specialist Solicitor when claiming compensation.

      If you accept an award, it is a full and final settlement – no going back. Therefore, we would recommend that you wait to see how you are after the prognosis period has passed. If you are not ‘better’ at that stage, you could perhaps seek a greater compensation settlement.

      Reply
  36. Stacey Morris

    I’ve been getting bullied at work. I work for NHS. I made 5 complaints about the bully to management and it was always dealt with informally. I got signed of with anxiety and depression after the last incident of bullying. I’ve lodged a bullying complaint and the investigation is underway. I’ve also temporarily been moved location until the outcome.
    My manager had a recommendation from occupational health to do a stress questionnaire with myself. After 8 months the questionnaire was placed on my desk to complete by myself. When I asked for the outcome of the questionnaire there was no outcome. I feel failed by my employer.

    Reply
    • Ian Morris

      Claiming psychological trauma compensation is something that can be done if it can be demonstrated that the trauma was the fault of another party. In your case, your issue is not so much a personal injury matter, but an employment law issue. The actions (or inactions) of your employer that have lead you to feel anxious, bullied and pressurised is something that an employment law specialist could discuss with you with regards to a possible claim against the employer for constructive dismissal or similar.

      This is not an area that we specialise in and as such, we would recommend that you seek out the services of an employment law Solicitor.

      Reply
  37. Amreen

    Hi, There was a fire at my work place it all burnt down everyone got out. Since then its been two weeks i feel stressed and never feel like returning to a working environment also anxiety and just feeling shocked.

    Reply
    • Ian Morris

      It sounds like symptoms that are best described as Post Traumatic Stress Disorder. When anyone is involved in or witness to a shocking or distressing incident – such as a huge fire in the workplace, it is understandable that psychological injuries can be sustained.

      In your case, you should definitely seek medical help from your GP and discuss your anxiety and concerns with them. Seeking medical attention is important on two fronts. Most importantly, you need to get the right help to make sure that your psychological situation is improved and that you can recover and move on. Secondly, if you do look to pursue a claim for compensation as a result of this workplace incident, you will need medical evidence to support your claim. You can find really useful information on our site on how claimants medical records are used to support their claim for compensation.

      You may be able to succeed with a claim for compensation for your psychological trauma if it can be shown that the cause of the fire at your workplace was as a result of employer negligence.

      Reply
  38. Tom Thackery

    Hi, I wonder if you could advise. My partner gave birth to our son on the tenth of October this year. Basically, my partner was not given the care and attention she needed and pleas were left unanswered. Even I was told by a lead midwife she would not examine her for another hour at least. From 13:00hrs, I asked the question at 14:00hrs told them things had changed, still the same answer. Left in a room, no one checked her or placed her on a monitor. Eventually at 15:05hrs an examination carried out and she was put on a monitor, within 15 minutes the crash team was called and 14 members of staff rushed my partner to theatre for an emergency c section which did not happen as she had gone too far and our sons head was stuck on her cervix sending his heartache plummeting to 72bpm (should be between 110and 140bpm) he was delivered at 15:40 by suction. They then turned the stitching up of my partner as she had torn into a training session for a new registrar without asking her. This traumatised her so much that she wouldn’t hold our son when offered. Upon leaving the hospital my partner had a post natal chat where she was told that without the crash team both her and our son could have died. 3 months later we are a happy family but even now we don’t speak a out the Labour as my partner breaks down in tears, quietly sobbing but saying she feels angry. Today we had a meeting with a lead midwife and a lead governess midwife who both wholeheartyapologised and admitted her treatment and care by them was a true failing, they have a six point mission statement which they say they didn’t even meet one point. We will receive an audio disc with all this on and a letter of apology from the trust. My partner again broke down while reliving this and they asked her if she had thought of councillors which she has now agreed to look into. All she ever wanted to be was a mother and even now she still says it’s like someone else gave birth to him. She’s a great mum, loving and caring but feels as though she was let down, ignored and neglected by the hospital and robbed of the becoming a mum, they also admitted that if a monitor had been in place things would have been a lot better and managed easier. Oh yeah, all this and no pain relief on top! Thanks

    Reply
    • Ian Morris

      Tom

      Thank you for taking the time to share your story regarding the birth of your Son. I am pleased to read that you are now well and living happily.

      The issue you raise is clearly one of great distress and given that the recent meeting you had with the Midwife and Management of the Midwifery team appears to have produced an admission of negligence, then you may well be able to claim compensation for the injuries and psychological trauma sustained.

      I would be of the view that any such claim would be a ‘clinical negligence’ matter and this is something we can help with. However, claims for compensation arising from clinical negligence are notoriously complex and difficult to run successfully, so we do need to manage expectations from the outset.

      May I suggest that you forward contact details to me by email so that we can speak on the phone and take some further information?

      Reply
  39. elaine jason

    I’m really struggling with my solicitor. It’s been 3 years now and it appears she has failed to pass on vital info to the other side. They have admitted full liability but now i’ve to see a barrister. Do I point out all the faults of the solicitor?
    In terms of special damages….my husband and I split up although it wasn’t all to blame on the accident but it was definitely the last straw especially when he got rid of my dog because I couldn’t walk her? But can I mention this? Also I had just finished my degree with a view to go into management and a higher paid job. Can I mention this? Although I can if I gained more confidence in myself go for that job, I would have been in the job had I not fallen.

    Reply
    • Ian Morris

      I am sorry to hear about your situation with your Solicitor. Obviously, without knowing the full details of your claim and the way that the defendants are handling your claim, it would be wrong of me to be critical of your Solicitor.

      However, if you feel that your Solicitor has not handled your claim correctly, you should certainly raise this issue with them. By doing so, you may find that they are able to give you a thorough explanation of the status of your claim that puts your mind at rest. Alternatively, it may allow them to address any errors made or give you evidence that they have made errors in the handling of your claim. In the end, if you are not satisfied with your Solicitors response to a complaint or grievance, you can then refer them to the Law Society/Solicitors Regulatory Authority and ask them to investigate your complaint and the handling of your claim.

      Regarding your special damages, you should certainly present every possible loss to your Solicitor and this could include the damage to your Marriage and earning capabilities. Whether or not you will be able to successfully claim for the damage to your relationship and career is uncertain, but you must make sure that you attempt to claim for those issues alongside the claim for your injuries and other losses.

      I hope that this information is of use to you and I wish you the best of luck with the remainder of your claim and your future.

      Best wishes

      Ian Morris

      Reply
  40. miss jamie leigh briggs

    Hello, I don’t know if I am on the right path here or if you will be able to help me. It will be 3 years in September my partner was attacked in our home after answering the door, he was stabbed numerous times in the arm which left him having to under go 4 hour surgery. This has made me terrified of answering the door and under no circumstances will I open the door if I am home alone. I don’t like been in the house alone either. This has had a great impact of my day to day living. Thank you and look forward to hearing from you.

    Reply
    • Ian Morris

      Dear Jamie

      I am really sorry to hear about your situation and I can understand why you feel the way you do. There is a government funded scheme to compensate the victims of criminal assaults – it’s called the Criminal Injuries Compensation Authority (CICA). They have very strict guidelines regarding who they will and will not compensate, so I cannot at this stage say whether or not you will have any chance of claiming from them. You would certainly have had to report the details of your anxiety and distress to your GP and sought medical treatment.

      At Direct2Compensation we do not run CICA claims – because of the changes made to the legal system and claims process as a result of the Governments LASPO Act 2012.

      I will email you directly with a link for the CICA so that you can contact them directly to pursue this further. You do not need a Solicitor to pursue a CICA claim – you simply fill in an application and submit it to them.

      Best wishes

      Ian Morris

      Reply
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