Carpal Tunnel Syndrome Claims & Compensation Amounts

By Ian Morris | Updated September 7th, 2023

115 questions have been answered on this subject, why not ask your own?

Carpal tunnel syndrome is one of many repetitive strain injuries that affect workers today. It can be very painful and most commonly affects the hands and wrists. Employers have a responsibility to reduce the risk of workers suffering from the condition, and if they have been negligent in this duty of care, you are entitled to make a carpal tunnel compensation claim.

Is your job causing carpal tunnel syndrome?
Claiming against your employer for carpal tunnel syndrome
Compensation amounts for carpal tunnel claims
How to start your carpal tunnel claim
Useful resources
Comments – your questions answered

Is your job causing carpal tunnel syndrome?

The NHS website describes Carpal tunnel syndrome (CTS) as a pressure on a nerve in your wrist. It causes tingling, numbness and pain in your hand and fingers. The symptoms include:

An ache or pain in your fingers, hand or arm
Numb hands
Tingling or pins and needles
A weak thumb or difficulty gripping

You’re most at risk of developing carpal tunnel syndrome if your job involves repeated pressure or bending of the wrist. Usually it is associated with office workers, typists and people who spend their working life sat at a computer keyboard. Whilst such activities can and do lead to carpal tunnel syndrome, many people who pursue such claims are from other workplaces. Construction workers using vibratory equipment, tools or machinery, for example, are at risk of CTS.

Some job roles are more likely to present a risk and the employer has extra responsibilities to reduce it. They should provide extra training, safe and regularly serviced equipment, the correct tools for the job and regular breaks from use of certain equipment.

CTS is commonly linked to certain types of working activity, including:

Repeated and regular use of vibratory equipment or tools
Constant and repeated lifting of heavy items
Heavy and repeated pressure over the carpal tunnel (at base of palm)
Repeated use of and bending of the wrist
Repeated forceful pinch grips
Regular heavy lifting

The condition is known to cause pain and weakness, restricted dexterity and reduced grip strength. All of which which can lead to lost independence, difficulty working as normal and maintaining your day-to-day lifestyle.

Claiming compensation for carpal tunnel syndrome can help ease some of the problems caused by the condition.

Claiming against your employer for carpal tunnel syndrome

Anyone diagnosed with carpal tunnel syndrome caused by their working life is entitled to seek compensation for their pain and suffering. Employers that fail to ensure proper training, guidance and risk assessments to avoid CTS may be liable should you suffer a carpal tunnel injury. You’re entitled to make an industrial injury claim as your employer has failed in their duty of care.

Compensation will be awarded if it can be shown that the employer has been negligent and failed in their responsibilities. With carpal tunnel, negligence is commonly found in at least one of these areas:

Bad working conditions.
Lack of protective equipment.
Insufficient breaks from vibrating tools
Lack of training.
Lack of, or inappropriate, risk assessments.

Understandably, it can be a sensitive issue but there are many good reasons to make a carpal tunnel claim:

Claiming is one of your rights after an injury at work, and will fairly compensate you for a health condition that was not your fault.
It can pay for private medical treatment and rehabilitation therapies to speed your recovery.
You can reclaim lost income if you have been off work.
You pay nothing if your claim fails because they are made on a No Win No Fee basis.

You can’t be sacked for claiming for a work injury that wasn’t your fault. You can also make a claim in the knowledge that you are not jeopardising any colleagues’ employment. If you’re unable to do your usual job, your employer should do their best to get you back to work on lighter duties if possible. It’s up to you who you tell or don’t tell about your claim, or if you want to discuss the claim with your employer.

Compensation amounts for carpal tunnel

A successful claim will lead to a compensation settlement being made to you. The value of the claim would cover the injuries you have suffered and medical treatment that you have required. Additionally, it may include any lost income and incurred costs, now and in the future.

The amount of compensation you can expect will depend on the severity and term of your injury, also your age and the treatment required to correct the condition. Some injuries are long-term and result in loss of employment, others are fairly mild and can be corrected relatively quickly. It’s impossible to know exactly how much you could receive but there are guidelines for solicitors to follow, and previously awarded amounts are also taken into consideration.

One case made the headlines in 2015, where a council-employed gardener successfully claimed £15,000 compensation after sustaining CTS through the use of vibrating equipment. This would be in the upper scale of what amount to expect, with more minor and recoverable cases of CTS commonly awarded between £5,000 and £10,000.

The table below is a guide to compensation amounts for carpal tunnel based on its severity. These amounts are for the injury itself, but you can also claim for special damages, which can include your lost earnings, expenses and rehabilitation therapies, for example. Once your specialist solicitor has obtained your medical report they will be able to give you an idea of how much compensation to expect.

Severity of injury	Compensation amount
Most serious - continuing bilateral disability with surgery and loss of employment	£21k - £23k
Continuing, but fluctuating and unilateral symptoms	£14k - £15k
Symptoms resolving within three years	£8k - £10k
Complete recovery within a few months	£2k - £3k

How to start your carpal tunnel claim

We can help you to understand your rights after a work-related injury and can tell you whether you are likely to succeed with your claim.

As with all injuries or health problems caused through work, it is important to make sure that your carpal tunnel syndrome has been recorded properly with your employer. It may be that details are recorded in an employer’s accident book, but more likely that your line manager and HR department should be made aware of the diagnosis you have received from your doctor. If this hasn’t been done, don’t worry, we can help you to do so.

Direct2Compensation are experts in managing work-related health claims. Some of the best accident at work solicitors in the UK handle our cases. With our easy to understand claims process and ability to complete your claim quickly, simply and transparently, there are many reasons that make us a great choice.

To find out if you can claim, call us on 01225 430285 or if you prefer, . In just a few minutes on the telephone with you, we’ll obtain the initial information needed for our solicitors to commence a claim.

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Questions

Read on for questions and advice about claiming, plus carpal tunnel claim examples...

The company my husband worked for has closed down. He now suffers from Carpal Tunnel Syndrome, has poor dexterity and grip as a result of the work he did.

The company still has an active Pension scheme as we receive funds from this. But as the actual company no longer exists (albeit was sold on, and on etc.)

Would this mean he could not make a claim against them? Back then there was no health and safety.

The fact that the former employer was sold and absorbed in to another company will not be an issue. What we need to consider at this stage is whether the matter is within the statute of limitation period for claims of personal injury such as carpal tunnel syndrome. Claimants have a period of 3 years from the onset of any symptoms (this is not when they were diagnosed, but when their symptoms were present and they knew or should have known that they may be work related) in which they can pursue a claim.

When did your Husband start to suffer serious symptoms?

Hi, I work as a paramedic. Part of our role includes a lot of heavy lifting and carrying patients down stairs and heavy equipment. For the last 6 months I have developed CTS symptoms that required surgery which I believe is due to working for an NHS ambulance service for nearly 15 years. I’m only 34 and had to have surgery due to this. My employer did arrange physio first. Is this enough to make a claim?

There is certainly the potential for a claim for carpal tunnel syndrome (CTS) compensation to be made here. From what you have said, this matter warrants further investigation and formal consideration by one of our specialist personal injury Solicitors.

Conditions like CTS are usually developed after a prolonged period of repetitive heavy lifting, gripping, pulling and performing repetitive tasks and commonly associated with employment. In this case, the nature of your work and the period of time that you have carried out such duties indicates that there is a strong possibility that your CTS condition is linked to your employment.

As you’re probably aware, claimants have a period of 3 years to pursue a claim for personal injury compensation. In cases such as CTS or other repetitive strain related injuries, there won’t be a specific date that the condition started as it is not caused by a one off incident. As such, the 3 year period in such claims will start from the date of knowledge – that is the date when you knew, or should have known that your symptoms were persistent and likely linked to your work. This date could well be sometime before you sought medical attention, so it is important to act as soon as possible to seek to pursue this claim.

We would like to speak with you to obtain some further information so that we can have one of our specialist Solicitors formally consider your potential claim and advise you accordingly. Please call us on 01225430285 or request a call from us via our website so that we can get you the advice that you need.

I had a carpal tunnel surgery in 2007 but my carpal tunnel has come back. I’m having a severe pain, so I have been assessed by my consultant.
I work for the NHS on an acute ward where I do lots of moving and handling. I have no idea how long I can work like this with severe pain.

It is possible to claim some benefit support and work part time.

If your GP signs you off work, or suggests that you need to move to alternative or lighter duties for a while or even work part time, you should be able to subsidise your income by contacting the Universal Credit service for a temporary benefits claim.

If your carpal tunnel condition has returned as a result of your employment, you could seek to pursue a claim for compensation.

Hi, I have literally been to my drs today who has diagnosed me with carpal tunnel. I am a cleaner at a university cleaning student accommodation and it’s really hard work especially like now when the students leave for the summer and we have to muck out 500 rooms within a few weeks some being within a week ready for guests arrival. The constant movements with my hands and wrists is what has caused this. Can I make a claim?

Please call us (01225430285) or request a call from us via our website so that we can help you further. Our specialist Solicitors undertake a considerable amount of work for people suffering with industrial and repetitive strain injuries such as carpal tunnel syndrome and we’ll be able to ensure that you get the right specialist advice.

Hi I’ve been diagnosed with bilateral carpal tunnel syndrome and waiting for decompression surgery plus they’re going to check my nerves to see if they are damaged as well. I worked in a machine shop lifting heavy castings repetitively. The castings weighed from 15kg to 28kg and I would pick 1 casting up to 6 times before it was a finished part. I had to do this anything from 18 an hour up to 35 times an hour depending what jobs I was on. I would say this was a heavy repetitive job causing me to have carpal tunnel. I worked there for 20 years.

It would seem highly likely that your bilateral Carpal Tunnel Syndrome (CTS) was caused by the repetitive nature of your job and the heavy lifting you had to undertake. With this in mind, we now need to consider the claim limitation period to ensure that you are within the timeframe to be able to pursue a claim.

In cases like yours, your 3 year period will start from the date at which you became aware that the symptoms were likely to be linked to your work and not the date that you were diagnosed. This is commonly known as the ‘date of knowledge’. Do you know when your symptoms started and when you first went to the GP regarding the discomfort and pain caused by the condition?

Please reply to let me know your thoughts on the timeline of your symptoms and we can then look further in to assisting you with a No Win No Fee claim for compensation.

I have just been diagnosed with carpel tunnel syndrome but I believe it was caused during my 32 years with a government department. As I left 3 years ago can I still put in a claim as it is now affecting my current self employed work?

The fact that you have left the employer is not really an issue, what is important is whether you remain within the claim limitation period of 3 years. In cases of a repetitive strain injury claim such as Carpal Tunnel Syndrome (CTS), the 3 year claim limitation period will start at what is commonly known as the ‘date of knowledge’. As there will not have been one specific incident that caused the condition, the 3 years starts at the date at which the claimant knew, or should have known that the symptoms that they were experiencing may be related to their employment history.

With this in mind, when did you first notice that your symptoms were more than just an ache or a bit of fatigue and were more serious and likely to be linked to your working life? This may have been at a very similar time to that of your first GP attendance regarding the symptoms and if you can’t remember the date, your GP receptionists should be able to let you know when you first attended regarding this issue.

I went for nerve conduction tests October 2022 and was diagnosed with Carpel & cubicle tunnel, I have since had surgery to help with this ,I worked in a warehouse where my job was very heavy involving lifting things such as bollards, rails, racking, posts & boxes of fixings all to palletised. I have been off work since 10th of March 2023 wich I only received SSP £430 a month.

As your Carpal Tunnel Syndrome (CTS) appears to have been caused as a result of the work you do, you may well have grounds to pursue a personal injury claim against your employer. We have specialist Solicitors with expertise in claims for repetitive strain injuries such as CTS & HAVS and we can advise you further regarding a potential No Win No Fee claim.

You have a period of 3 years from the date at which you knew, or should have known that your symptoms were related to your employment. It is important to note that the 3 year limitation period will not start the date at which you were formally diagnosed, but the date when your symptoms began to be obvious and continuous.

If successful with your claim, you can obtain compensation for the pain and discomfort caused to you during the period of the symptoms and how your life was impacted with regards to lack of sleep, reduced grip strength and how any pastimes or hobbies were affected. Importantly, you would also be able to recover any lost income caused by the condition or for time off following surgery.

I have carpal tunnel really bad in my right arm am I able to get a claim?

UK law affords people diagnosed with Carpal Tunnel Syndrome (CTS) the right to pursue their employers insurance for compensation for the pain, discomfort and financial loss caused by CTS. Claimants must act within 3 years of the onset of any symptoms.

I was medically retired from work with degenerate disc disease of my back. I have undergone 2 operations and next time I will have to have a rod fitted. This condition was not caused through work.
What I want to know is I was employed as a typist for 13 years and after retirement I was found to have serious carpel tunnel in both wrists and had to have an operation on both of them. Do you think I might have a claim and also does it affect any benefits.

You may have grounds to pursue a claim for carpal tunnel syndrome compensation. Any claim would need to be made within 3 years of the date that you became aware (or should have been aware) that the symptoms could be work related. If you are inside this 3 year period, please contact us so that our specialist Solicitors can advise you further. If your symptoms developed over 3 years ago, you will be statute barred and unable to take action.

To answer your 2nd point about benefits and settlement having an impact on the same, it will depend on what benefits you receive and whether they are means tested. Means tested benefits could be impacted by a settlement if the value exceeds certain thresholds. However, our Solicitors are aware of this and can assist with legal and legitimate ways to ensure that any settlement will not impact any benefits entitlement that you currently have.

In May 2021 I started employment in a well known warehouse packing. In Nov that year I was working compulsory overtime doing 6 days a week and started to get carpal tunnel syndrome symptoms. I was left unable to sleep & constantly in pain. I mentioned every day to my manager about occupational health and nothing was done even though I went to my own doctor and physio and told him they diagnosed me with carpal tunnel from the job I was doing. After Christmas was forced to take time off sick. I returned after 2 weeks off and on the day I returned my managers referred me to see occupational health. Occupational health recommended that I rotate jobs and have micro breaks.

We are set targets of how much we must pack each hour. 8 months later, after a number of physio appointments I was referred to rheumatology at my hospital due to swelling etc. They diagnosed again carpal tunnel. I had already dropped my hours down to 3 days a week rather than 5 by this point. I couldn’t manage a couple of hours without being in agony, so I went off sick again in Sept 2022.

I have been on continuous sick leave ever since and have had tests conducted and I am awaiting another appointment next month to hopefully be given dates for carpal tunnel surgery. I have had numerous meetings with work who have given me letters of concern even though its been a continuous sickness. They wanted me to go back to work and have had occupational health contact me again. Occupational health have said no return until treatment has been carried out.

My original manager who was negligent in the handling of this was forced to resign and as far as I am aware this hasn’t been noted that I received these injuries from the job. Where do stand in terms of a claim?

It would appear that your employer was negligent – both in the managers initial failure to refer you to occupational health when you first reported pain and also in failing to follow occupational health advice regarding micro breaks and job rotations after you had been absent for a period of sick leave. As such, we think our specialist Solicitors will be keen to further discuss your potential claim with you.

If you are going to make a claim for carpal tunnel syndrome compensation, you do need to get moving on this urgently. Claimants have a period of 3 years in which they can seek to make a claim, but in this case, your 3 year period will start when you knew (or should have known) that your symptoms were work related. As you started with the company in May 2021, your 3 year period will commence at some point between that date and the November of that year. Meaning that your claim limitation is likely to expire sometime between May & November 2024. Although there seems to be plenty of time left, it would be sensible to make further enquiries on this potential claim as soon as possible to ensure that a robust case can be made on your behalf.

If you would like our specialist Solicitors to advise you and potentially pursue your No Win No Fee carpal tunnel syndrome compensation claim, please provide further details via our website to start your claim and we’ll then be able to get our specialist Solicitors on to this for you.

Hello, this is just to see if I could claim compensation, i have worked in the motor trade for over 20 years, use handheld air tools and just had surgery for carpel tunnel syndrome.

Please call us on 01225430285 or use our website to request a call from us, as it would appear that you may well be able to make a No Win No Fee claim for carpal tunnel syndrome compensation. Our team will run through a few quick questions with you to find out about your work and when your symptoms started. We’ll then submit your claim enquiry to our specialist Solicitors for detailed consideration.

I went for nerve conduction tests August 2022 and was diagnosed with Carpel tunnel, I have since had surgery to help with this ,I worked in a supermarket where my job was very heavy involving lifting things such as Dinner sets, pots pans ,boxes of candles ,microwaves TV,s ,working on the news and magazines, fresh departments, every day involved pulling heavy role cages ,while off recovering I made the decision to leave this type of employment so as not to damage the work that had been done to repair my hand ,do you think I have a claim ,my employers knew I was going off for surgery for Carpel tunnel.

It would appear that there is every possibility that a causal link between the work you were doing and the onset of the carpal tunnel syndrome issues that you have since had surgery for. As such, you have a right to pursue a claim for compensation for the pain, distress and disadvantage caused to you by the carpal tunnel syndrome.

Please contact us on 01225430285 or use our website form to make further enquiries. Our Solicitors can then consider the specific details of your situation and pursue a claim for you on a No Win No Fee basis.

Good morning, I am an employee of a company that manufactures laminate yachts. In the company I am employed as a laminator, the job is to lift heavy elements and so on laminating by hand. I suffered carpal tunnel and had surgery on 16/01/2023. I am of Polish descent and my English is not very good. One company refused me just dealing with this. I am wondering if there is any chance to do this.

Do you know why or for what reason the other company did not wish to pursue the claim? We would be happy to look in to this for you.

Please visit: Let’s see if you can claim compensation and provide some additional information to us and we’ll then investigate this matter for you.

I have been working in lab for 2 years 2017 to 2019. I developed CTS from excessive use of my hand in pipetting in 2018 which I have been suffering from it and affected my quality of life. I will have surgery next week as all treatment has not worked. Can I claim compensation?

In this case, your 3 year claim limitation period will start at what is commonly knows as ‘the date of knowledge’. This is the date when you knew, or should have known that the symptoms you were suffering with were related to your work. Therefore, if your symptoms developed within the last 3 years or you became aware that any symptoms you were suffering with were likely related to your work within the last 3 years you can seek to make a claim.

Hi I work in a laundry and have done for the last 15 years with the private care sector. I recently had bilateral carpol tunnel operation and was off work for 8 weeks post op recovery. I was first diagnosed around 3 years ago but the operation was postponed. My op was feb 2022. I have not recorded anything in the work handbook …

Unfortunately, as your diagnosis was 3 years ago, your symptoms would have been present prior to that date and that puts you outside of the 3-year claim limitation period and you are therefore now unable to make a claim.

Ok thank you

Hi, I have been working from home for the last 2.5 years. At the start of lockdown they asked us to do a work environment assessment, they haven’t asked us to do one since. In the past half a year I have developed CTS. I haven’t logged it with employer as I wasn’t aware that that was a thing you had to do.

I’m going to be leaving my job next week for another position elsewhere. Do I have grounds for a claim? or will leaving my current employer affect that?

It is certainly vital that you inform your current employer (in writing) of the CTS problems you have developed and link that to the workstation set up (or lack of). Leaving the workplace to seek new employment elsewhere will not prevent any claim.

If you would like to get further help from our specialist Solicitors regarding this matter, we’ll have this looked into for you.

Hello I have been diagnosed with CTS and have to wear a splint I also might have to have an operation. I have also had problems with my elbow on the same arm. I am currently off work suffering from depression since September last year. I don’t feel I can return to my current employer and will be sending them my notice this week. Can I still make a claim if no longer working for them?

Leaving the employer will have no bearing on whether or not you can make a claim. The key issue will be whether the claim is made within 3 years of the date at which you started to notice that the symptoms could be work related and how the employer managed your workload and safety at work.

I have been in my job now for about 2 years. I make wooden staircases and use a lot of hand tools, the main one being orbital sanders – sometimes long periods of time. I have not been diagnosed yet, but I have been to the Doctor and have been referred for tests to be done at the hospital.

I feel it in both hands. My fingers/hands feel as if they are swollen a lot of the times but visually look fine. Thumbs feel tight and tingly pretty much 24/7 Sometimes causes trouble sleeping and making a tight fist. Would this be something you could work with?

It would appear that you are suffering with some form of repetitive strain injury. Whether that be carpal tunnel syndrome or some other form of RSI, you may well have grounds to pursue a claim against your employer for personal injury compensation. Our specialist Solicitors can certainly assist with such matters on a No Win No Fee basis. It is worth noting that we have some real expert Solicitors working within this area of industrial or work related injury compensation claims.

Our Solicitors will look at the nature of the work you perform, the kind of equipment you use, what training you have received, what PPE you are provided with and whether you are given adequate job rotation and rest periods from vibratory equipment in order to identify where your employer may have failed in their duty of care towards your health and safety at work.

If you would like to further discuss a potential claim or seek further advice from our specialist Solicitors, please call us on 01225430285.

Hi I have been diagnosed with carpal tunnel , tennis elbow. I’m waiting for more test on my body as I’m in extreme pain. I work in retail on the tills . I blame the conditions I had to work in and short staffed . I was put under a lot of pressure now I’m suffering I’m unable to work I’m off sick

Employers are obliged to ensure that job roles and working environments are risk assessed and that those roles that present a risk of repetitive strain injuries such as carpal tunnel syndrome are managed in such a way that the risk of a worker developing carpal tunnel syndrome are minimised.

In your case it would appear that there are questions to be asked of the employer and that claim may well be viable as a result.

I am a full time scaffolder. I have had to take time off on the sick as have CTS and awaiting an operation date. I have been in contact with my employer to see if they can help or accommodate me as I have been advised to not go back on the tools. Do I have a right to a claim?

We would like to speak with you regarding your carpal tunnel syndrome in order to find out a little more about the symptoms you’ve had, when they started and what your working environment was like prior to you needing to be signed off. There is certainly a likelihood that you can pursue a claim and we have specialist Solicitors who are experts within the field of repetitive strain injuries/industrial injuries such as carpal tunnel syndrome.

If successful, you can recover compensation for any lost income and incurred costs as well as a compensation settlement that accounts for the pain & discomfort of the carpal tunnel syndrome symptoms and the impact that such a condition will have had on you.

I’m self employed and a tattoo artist. I’ve got carpal tunel and cubital tunel damage. I’m having operations in the next few days, but can I claim anything, if so from where?

As you are self-employed, you would only be able to claim if you could attribute negligence to another party or for a company that had contracted your services. However, it is unlikely to be possible to succeed with a claim in the scenario you describe.

I am an employee of my own company and have calpul tunnel in both hands one has been operated on and I am waiting for the second to be done would I be able to claim against my employer which is my limited company?

If you are a director of the company for which you work, you would have a responsibility to have ensure appropriate training and risk assessment of the work that you and the company undertakes. As such, a conflict of interest is likely to prevent you from being able to make a claim.

I have recently been diagnosed with bilateral carpol tunnel syndrome, It’s never been recorded on an accident book, but has been going on for years undiagnosed since around 2012, not sure exactly, can I still do anything.

Claimants must make their claim within the 3 year limitation period. In most cases, it is quite straightforward to work out when the 3 year period starts and ends. However, in situations involving an industrial injury such as carpal tunnel syndrome or an injury that isn’t caused in a ‘one off’ accident but due to repetitive strain or a negligent approach to safety at work, evaluating whether a claimant is acting within limitation or not is less simple.

In your case, your 3 year period will start at the date at which you were aware, or should have been aware that the symptoms you were suffering with were related to your employment. You mention that symptoms have been present since 2012 and clearly the time that has lapsed since then is way more than 3 years. However, if your symptoms were mild or if you had initially been advised that the situation was something other than carpal tunnel syndrome, your limitation period would not have started at that point. Essentially, if you were suffering symptoms prior to 2019, you are likely to now be out of limitation.

Good morning,

I have recently been diagnosed with CTS. I have veen struggling with the shift to home working. My employer has yearly DSE refresher training and yearly DSE assessments and has always been willing to to provide relevant equipment where necessary. Everything seemed to be comfortable up until the issues started (4 months ago) and in my assessments I did not raise concerns.

Do i still have reason to claim?

Your employer appears to have acted correctly in respect of the refresher training and assessments. However, there could still be a viable route to succeeding with a claim for personal injury compensation. Our specialist industrial injury/repetitive strain Solicitors can advise you in detail so that you know your rights. If you would like us to get a considered opinion for you, please provide some further information (as much as possible about the work you do, the workload you face and when you developed symptoms) via the start your claim page of our website. We’ll then have one of our specialist Solicitors advise you.

I have just found out that I have got Carpal Tunnel syndrome as a Doctor has just told me. I was working as a sewing machine operator. Can I claim? I am 69 now.

You can make a claim if you do so within 3 years of the onset of your symptoms.

I spent 30 years working for local government in IT. I left 3 years ago. Since leaving I have been diagnosed with bilateral CTS and bilateral Cubital Tunnel Syndrome. Is there anything I can do?

When it comes to industrial injury claims, we need to look at the limitation issue closely. This is the legal time limit that a claimant has to pursue a claim. Adults over the age of 18 have a claim limitation period of 3 years from the date of an accident or the date at which they became aware of (or should have been aware of) symptoms being work related. So we need to look at when your symptoms first presented and when you first sought medical attention from your GP. If symptoms developed within the past 2 years or so and not before, you could be able to make a claim so make further contact with us and we’ll have our specialist carpal tunnel syndrome Solicitors advise you about a potential No Win No Fee claim.

I have been diagnosed with Carpal Tunnel syndrome in both hands & now on the waiting list for the op, ive had the steroid injection & it’s now worn off. I’m a self employed Hairdresser so wasn’t sure if I can claim as I have no employer?

Unfortunately, as you don’t have an employer, there is no party against whom you can attribute negligence and as such, no party against whom you can pursue a claim.

I work in a bakery, was diagnosed with carpal tunnel syndrome February 2020 and have since gone on to have surgery. I believe it was caused by constant repetitive actions packing in bakery. Had symptoms before the date diagnosed but did not know it was carpal tunnel, can I make a claim against my employer?

As long as you make your claim within 3 years of the date at which you became aware that the injury symptoms were linked to your employment, you can pursue action for compensation for the condition you have developed and needed treatment for.

We have expert Solicitors with a proven track record in pursuit of claims for industrial injuries and repetitive strain conditions such as carpal tunnel syndrome and we can help you to do the same.

Can i still claim for carpal tunnel if the company has shut down?

As long as it is less than 3 years since you became aware of the symptoms of carpal tunnel, you can still pursue a claim against a company that has shut down.

Hi I fell got tangled in a plastic tie from around a box, it took me to the ground, fractured my thumb. I am a nurse and haven’t been in work since February 2021. I had to have surgery on friday 16 july for carpal tunnel syndrome caused by the fall. I spoke to a personal injury solicitor, he said the problem is they don’t know whose shop the cable tie came from.

Where did the accident happen? Were there any witnesses? Please provide further details to explain the incident and we can advise you further.

Good day. I have had Carpal tunnel for many years now and it’s getting to the point we’re I’m finding it hard to stay in my current job as a driver. I believe I got these symptoms due to driving buses for around 13 years. I don’t know if there are any other bus drivers making claims, but I believe that the constant gripping of the stearing wheel upto 10 hours a day has had an effect on me.

The main obstacle that could prevent you from pursuing a claim will be the 3 year limitation period within which any person must pursue a claim. In your case, your 3 years would have start at the date at which you were aware of symptoms of carpal tunnel.

I started suffering from CTS in 2008 and was repetitively sewing Heart Valves using needle holders to make the stitch. Numerous symptoms which finally got diagnosed in 2017 which led to an operation on my Medial Nerve, am I too late to claim?

Unfortunately, you are out of limitation as more than 3 years has passed since your diagnosis.

I have carpal tunnel for which I first had steriod injections 4 years ago. Recently I have had more. I relate this to my employment 30 years ago when we used to use needle guns offshore (oil and gas) for two weeks at a time during 12 hour shifts.

I used to work for Sedco-Forex/Transocean and I relate my condition to this. I can still use my hands but after using my own power tools it doesn’t take long for me to suffer with pins and needles and sore fingers. I just wondered if I could claim for my injury with it being caused so long ago?

The fact that the injury was caused so long ago is not an issue, but the fact that you have been aware of having carpal tunnel syndrome for more than 3 years does prevent you from being able to make a claim for compensation.

In cases such as yours, the date of diagnosis or the date at which you ought to have been aware that the condition was linked to your working history would be seen as the start of your 3 year claim limitation period and you would have had to commence your claim within that 3 year period.

I have just been diagnosed with carpel tunnel in my right hand. I used to work for a bank which meant long periods typing numbers on a key board I believe I got it through this. Would I be able to claim even though I left the company around ten years ago?

You can make a claim so long as you are doing so within 3 years of the date at which you became aware that the symptoms you were suffering were work related or may have been related to the work you were doing.

I obtained carpal tunnel repetitive strain injury due to wrong work from home equipment and increased workload due to a shift of shopping to online during lockdown.

The injury has affected my entire right arm from the fingers to the top of my spine affecting normal functionality. I work for Amazon Transport Services, as a Transport specialist, and been working from home since lockdown.

I was out of work for over two months on medication and physiotherapy, but now back to work with limited duties, while I wait for more specialised treatment, since the injury is still ongoing.

I would like to make a claim against my employer for the injury. Please let me know if you’re able to pursue this on my behalf?

We have Solicitors who are experts and in pursuit of repetitive strain injury compensation, including industrial related injuries such as Carpal Tunnel Syndrome.

If you would like our Solicitors to help you, we can do so via a No Win No Fee service.

I am still working for my employer. Can I still make a claim? I have seen my Doctor and had the test for carpal tunnel synrome.

Can I still work for them if I make a claim and how do I make a claim?

Whether you continue to work for the employer, or if you have left, you can still pursue a claim for carpal tunnel syndrome and we can help you to do this.

The fact that you are still employed is not a problem and you can continue to work for the employer even if you do make a claim, so you don’t need to worry about losing your job if you do make a claim.

Please call us on 01225430285 to make your claim for carpal tunnel syndrome compensation. We can help you with this on a No Win No Fee basis, so you don’t need to worry about legal costs either.

I’ve worked in shipbuilding industry for last 50 years and I’m suffering from carpal syndrome, also have arthritis in my left hand as I can not grip without pain.

Carpal Tunnel Syndrome can cause severe pain and will impact greatly on dexterity and grip strength and you are likely to have a right to make a claim for compensation.

Please contact us so that we can have your claim considered and pursued by our specialist carpal tunnel syndrome Solicitors.

I had carpal tunnel surgery in May 2016 for work related injury, is it too late to claim compensation, my work is still trying to make me do the same job which is repeatedly hurting my hand

As more than 3 years has passed since your surgery, you are out of the claim limitation period and cannot therefore make a claim.

However, if your employer causes further injury you may be able to make a claim against them.

I am self employed as shuttering carpenter and was diagnosed with carpal tunnel on both hands. My surgery takes place next week.
I was wondering if I could claim against the company I am working for? I told the company about the pain a long time ago, but they never did anything and I am still having to do heavy lifting and use vibration tools on a daily basis.

I would like to make a claim because it looks like I will never be able to do my job again.

You can still claim if you’re self-employed and we have specialist Solicitors who are experts in pursuit of claims for industrial or repetitive strain injury compensation for conditions such as carpal tunnel syndrome.

My carpal tunnel is from 1986 to 1989 working in a garage, i’ve had both hands operated on also tendon release left hand. I am still in daily pain. The garage I worked for is no longer there. Can & who do I claim from? I am limited to basic work because of this and have a family to provide for, with a very small pension to look forward to.

Given the dates you mention, the concern is that you are likely to be out of limitation and unable to make a claim. UK law applies a strict claim limitation period, meaning that anyone over the age of 18 must make their claim within 3 years of the date of their injury, or the date at which they became aware of their injury. Therefore in your case, you will need to consider when you first were aware of the symptoms and when you first attended a GP regarding the situation. If those dates fall within the past 3 years, please contact us for further help.

I’ve had an ongoing problem now for just short of a year which is a work related injury. I was diagnosed March 2020 with Carpal tunnel syndrome and tendonitis. Before, my employer was unwilling to move me to another department telling me it was beneficial to them even though there are other job opportunities for me. Now the UK is in lockdown. They have furloughed me since the end of March 2020. I received an email 11th May 2020 to tell me that they are operating at 50% staff capacity but I have reason to believe this is false as I had to make a trip to my work place to collect some tools for DIY at home when I noticed I was the only one still furloughed. It was confirmed from my supervisor who informed me that everyone is back to work but me. I have also received an email saying that I may be made redundant and that they could not confirm whether or not I would return to my position. I feel like I’m being discriminated against for my work related injuries. Please can you advise the best option for me?

Please call us on 01225430285 so that we can help you further with your enquiry. Our team would like to take some additional information relating to your injury, when your symptoms developed, your work and some personal details etc, so that we can present your enquiry in detail to our specialist Solicitors and get you the advice you need.

Hi. My name is Alex and I work on a sport car factory with vibration tools for over 4 years now. Because of that I have carpal tunnel syndrome. All the symptoms starts over 2 and a half years ago. The company bring a private doctor who confirmed my carpal tunnel syndrome. They’ve been advised to move me on different sections where I don’t have to use vibration tool. Instead they still keeping me on paintshop area where I am using daily vibration tools.
Because of that my hand problem became so worse and I am booked for a carpal tunnel surgery.
In this time since I have carpal tunnel syndrome because of exposure at vibration tools. I bring them from my GP few times letters where they’ve been advertised to stop putting me to use vibration tools and I always updated them on what’s happening with my hand problems. I give them all my letters from hospital all my appointments everything.
My question is :
Any chance to make a claim for this now ? And if it is any chance I would like to know more about that.

As your symptoms developed more than 2 & 1/2 years ago, you could soon find yourself outside of the legal claim limitation period. In claims for Carpal Tunnel Syndrome (CTS) compensation, a claimant MUST make a claim within 3 years of the onset of symptoms or the date that they should have been aware that their symptoms were work related.

If you are within the 3 years, you have a legal right to pursue a claim against your employers insurance if a specialist Solicitor considers the actions of the employer in terms of their obligations to minimise the risk of repetitive strain injuries in the workplace to be negligent. Our specialist Solicitors can advise you as to whether or not you are in a position to make a claim. If they felt a claim was viable, the matter could be pursued on a No Win No Fee basis, meaning that you would pay NOTHING if your claim failed and only a maximum of 25% of any compensation settlement would be deducted towards your costs should you succeed.

Call us on 01225430285 to further discuss this so that we can get you the advice you need.

Hello there, I’ve just been diognosed with carpal tunnel on both hands, I’m unable to do my job without being in pain with my hands I’m currently on self certication ssp for 7days until I see the Dr again. Now are my employers could be well within their rights to dismiss me has they have no other jobs elsewhere for me. If they can I just think its unfair that they’re allowed to do so, as its their fault that I’ve got carpal tunnel in the first place.

Essentially an employer can terminate an employees position if the employee is no longer fit to do the work that they were employed to do. However, they must follow due process under employment law before they can dismiss you. With that particular issue, you should seek independent specialist employment law advice.

On the carpal tunnel syndrome (CTS) issue, you have a right to make a claim for compensation having been given the diagnosis. We have specialist Solicitors with experience of success in pursuit of compensation for claimants suffering with the symptoms of CTS and could help you make a No Win No Fee claim to recover compensation for the pain and discomfort caused by the condition along with recovery of any loss of income or out of pocket expenses caused by the condition.

Please call us on 01225430285 to discuss your situation with our team and get the help you need.

I believe i have Carpal Tunnel Syndrome, but never had it checked by anyone medical, I do get numbness and pin and needles on my wrists and fingers, I have been working in the tunneling and construction industry for 32 years, I did a lot of hand mining using vibrating tools etc. I have worked for a lot of different contractors over this time. Do you carry out a medical to diagnosis? What are your charges?

If you are noticing symptoms such as numbness and pins and needles, you could be suffering from carpal tunnel syndrome or another sort of repetitive strain injury and you could possibly make a claim for compensation.

You need to discuss your symptoms with your Doctor at the earliest opportunity and seek referral from them for specialist tests in order to get a diagnosis of your condition. If that returns with a diagnosis of CTS or a similar repetitive strain injury, you could then look at making a claim. We do not have involvement in diagnosis provision, so you would need to discuss this issue with your GP.

Once diagnosed, if you then wish to make a claim, please contact us for help. Any work done by us would be on the basis that you pay no costs whatsoever should your claim fail. If however, you succeed in your claim you would contribute up to 25% of any settlement awarded to you along with having to cover the cost of any ATE insurance premium (usually £150 – £250) – but that is only payable if you win as per our No Win No Fee service.

Hello, I’ve been diagnosed with carpel tunnel in both wrists and will have both operated on, my contract says repetitive job but does that mean my employer is in the clear for a compensation claim?

The contents of your contract will have no bearing on whether or not you can pursue a claim for carpal tunnel syndrome against the employer. If the employer is aware that the work is repetitive, it would indicate that they should be taking steps to minimise the risks of a repetitive strain injury – such as carpal tunnel – by having adequate job rotation, regular breaks and provision of the correct training and safety equipment.

I have worked as an HGV driver and I have suffered with pain in my hands and arms, had surgery on right elbow and suffer carpal tunnel in both hands. Would I have grounds for a claim?

Before we can confirm whether or not you have a valid claim for carpal tunnel syndrome compensation, we will need to find out more about your work, what training your employer provided and what health and safety measures they had put in place to minimise the risks of such a condition.

I have worked for Plymouth council for nearly 20 years, 4.5 years as season /agency and 14 yrs full time as a grass cutter using strimmers, mowers, hedge cutters and leaf blowers. In the past 2 years I have developed carpal tunnel syndrome and I am now awaiting surgery in my right hand in about a month and after I’ll have surgery in my left hand.

Currently the council are being hauled in through HSE from Bristol and have breached health and safety in many ways and received fines and still haven’t met the criteria for safe working practices. The council didn’t reveal to RIDDOR about how many carpal tunnel cases had actually occurred as there is a lot more than the two that they have told RIDDOR about.

I have been to see the Occupational Health through work and been assessed. The assessment states that I cannot use vibration machinery. The council has been issued with pending further penalties by the HSE with them saying machinery not sufficient and vibration exposure is still too high. Therefore, I am inquiring as what to do. I feel daunted by the council on my compensation rights and daunted how I will be treated if I go ahead with a claim. My worry is that the council normally finds a way to push employees who claim out and what will become of my gardening career? Do I wait until after the operation is done or is that too late? I have GP and surgeons and works GP Doctors assessments that all confirm carpal tunnel.

You should waste no further time and pursue your legal rights and make a claim for carpal tunnel syndrome against the employer before the possibility of you being out of time to make a claim is an issue.

From your description of the situation at work, it would appear on first reading, that your employer has been negligent towards your health and safety. As such, I would have confidence of you succeeding with a claim for compensation. The main issue that you face is making sure you claim before you are out of time to do so. Although you are only just about to have surgery, your limitation period would have started some time ago – when symptoms were present and you began liaising with your GP.

With regards to your rights to retain your position at work, you are in a very strong position. Everyone has a legal right to make a claim against their employer without losing their job for doing so. As you have worked for the employer for 14 years, you are well protected by employment rights and could not face redundancy for simply making a claim. Indeed, the only way your employer could terminate your position would be because you were left unfit to work and could no longer perform the duties to which you had been employed. The employer would have to follow due process to do so and it is likely that you’ll make a good recovery as long as you follow doctor’s orders and do the appropriate rehab and rest.

We look forward to helping you.

My husband has developed carpal tunnel syndrome in both hands he uses power tools due to have op. For the first 3 years no health and safety checks took place in work some my husband first told his employer about his hands he brought in nurse to check everyone then health and safety he hid all original power tools that had been used up till that date and health and safety have no figures for the first three years of using power tools his employer is saying it’s not because of his job how can we prove we think it was.

The best thing to do in this situation would be to instruct a specialist personal injury Solicitor with sufficient experience and expertise in pursuing claims for Carpal Tunnel Syndrome (CTS) compensation.

At Direct2Compensation, we work with some experts within CTS compensation claims who are used to helping claimants in the situation in which your Husband finds himself. We would therefore recommend that your Husband visits our ‘start a claim’ page to provide us with a basic synopsis of the situation along with his contact details. We can then call him to discuss the matter in more detail before passing this to a specialist Solicitor.

Since working I’ve been diagnosed with numerous conditions including carpal tunnel syndrome, pinched nerves in both feet and I am now off with suspected spondylitis.

All of these happened only since working do I have reason to claim?

You can seek to make a claim for a repetitive strain injury like Carpal Tunnel Syndrome if you believe that the conditions of your work have directly caused you to sustain these conditions.

Hi. I have been diagnosed as having carpal tunnel in both the hands. Was diagnosed in February this year although I first went to doctors with similar symptoms ten years ago so it is on medical record. I am going for the operation on one hand soon and physio has agreed it is down to using Vibration tools at work which has caused this. So has doctor and hospital. Is it OK to make a claim against my work and what is the chance of being successful?

I would like to put your claim to our carpal tunnel syndrome specialists. My only concern is whether the fact that you had treatment some 10 years ago could affect your claim limitation period. However, as you were diagnosed in February of this year, you should be ok.

Hello I am making an enquiry on behalf of my husband who has carpal tunnel. He recently had an operation to fix problem and spent 6 weeks off work. He feels the operation was not a success as he still has the numbness in his fingers and wrist pain. He is a gardener with the local council and has worked there for 29 years. During that time he operated a lot of grass cutting machinery. He also worked for British Shipbuilders prior to this for 8 years employed as a Plater Shipwright. Do you think he has a claim?

Your Husband may well have a valid claim and really should investigate as to whether or not he can take this further. We pursue carpal tunnel syndrome claims on a No Win No Fee basis so that gives your Husband the perfect opportunity to investigate this.

I was diagnosed last year with carpal tunnel syndrome. Further to the diagnosis, I had surgery to ease the symptoms recently. I have worked on pot banks, as a cleaner and carer. The pot bank employers are now closed down. Will I still be able to claim?

Claiming carpal tunnel syndrome compensation is definitely something we can help you with. As you have worked for a few different employers, the claim will be made against all relevant employers. With regards to the pot bank employer, if they have ceased trading the claim could still proceed against them if their insurance was paid prior to their cease of business.

We would recommend that you contact us so that we can find out a little more about your employment and diagnosis and then pass your claim enquiry to the right specialist Solicitor.

Hi I’m currently a courier but am self employed. I work as a subcontractor for a small courier agency but they get the work from a huge online retailer. I’ve recently been diagnosed with CTS and no longer able to work. They sent us out with so much work to do that eventually my wrists started hurting resulting in CTS. Can I claim? Would the claim go to the small agency or the online retailer as it’s them that demand the work to be done.

You can still claim if you’re self-employed and we think you should pursue this further and let us get one of our specialist CTS Solicitors to look in to this for you. Please provide some details to us with contact information. We’ll then call you and take some further details and get one of our specialist carpal tunnel syndrome Solicitors to look in to this for you.

You can seek to pursue a claim for carpal tunnel syndrome compensation from your employer if it can be demonstrated that the cause of the condition rests with the way that they have managed you and your workload. You have a claim limitation period of 3 years in which you can seek to pursue a claim and it sounds as if you are still inside that.

If you were to succeed with a claim for carpal tunnel syndrome compensation, your settlement would include an award for the injury itself (the ongoing pain and discomfort etc) along with a special damages claim in which you could recover any lost income and expenses that you have incurred.

I work for a well known courier company as a multi-drop driver delivering very heavy boxes which are crammed into 7.5t truck every day.
As a result of poor loading practices and inability to carry out proper manual handling practices (due to lack of space in the rear of the vehicle) i have damaged my back and developed carpal tunnel in both hands.
I am 100 percent sure that my job is the cause of this because i had no problems with my hands before.
I have written my issues down several times and presented them to my employer who has basically ignored my concerns about the health and safety of what they expect me to do at work daily.
I have never recorded an incident in the accident book because there has been no single accident. This has just been a progressive thing that has gotten worse. I have photos to prove what i believe is a dangerously overloaded vehicle what i have to deal with daily. I know this may strengthen my claim.
I have not yet had a formal diagnosis of carpal tunnel but i’m due to get that in a few weeks at which time i may take sick leave. Any advice please on this?

Thank you for bringing your situation to our attention. We have had many enquiries from delivery drivers, multi-drop drivers and couriers in the very same situation as you.

On the basis of what you have said, I would be confident that one of our specialist solicitors would be able to pursue a claim on your behalf on a No Win No Fee basis. You mention that you have written down and listed some of the issues causing you concern and addressed them with your employer and that this has been ignored. It is good that you have done this, but unhelpful that they have ignored this. I would therefore suggest that you need to protect your interests by formally raising these concerns with the employer and ensure that they are on record. This would be helpful in the future should any claim arise.

If you have had previous back problems addressed by your Doctor, they will be on record within your medical records. However, you can still claim for an exacerbation of a pre-existing health problem. Your medical records will show the periods when you have sought medical treatment. If there is a correlation between a period of no treatment requirements and then working in this role causing you to seek further medical treatment, you can successfully argue that the job has caused your situation to deteriorate or worsen.

Employers must provide manual handling training to all staff – especially in roles where lost of lifting will be happening. However, providing training in and of itself does not absolve an employer of responsibility for injuries. In your case, you state that the cramped nature of the vans and the bad loading practices make it impossible to lift in accordance with the manual handling training you’ve had. As such, your employer would have breached their obligations towards your health and safety at work.

You should definitely seek diagnosis of the carpal tunnel problems and again discuss your back problems and the link to your work with your GP so that the medical records can demonstrate the same.

We would be very happy to help you with these claims and I invite you to send me your contact details so that we can make contact and help you get these claims started.

I work in the medical field, and we do our charting at a computer with a mouse. This year I started feeling tingling in my wrist. I have not gone to the dr. but I believe I have carpal tunnel syndrome. My right hand goes numb, pain, and tingles, especially in the morning. I only chart approx. an hour 1/2 in an 8 hour shift, although its all done with a mouse. This has been repetitive for 2 years with this employer, and the pain is getting worse. Subsequently, when I use the mouse the pain is worse. (this is the only tool we have for charting, no keyboard, mouse only). I am going to make the dr.’s appointment to get a proper diagnosis, my question is, can my employer be held liable? If I need surgery, and am out of work will they have to cover those damages? How is this proven?

Under UK law, if your GP diagnosis you with Carpal Tunnel Syndrome (CTS) and links this directly to your working history/job role, you have a right to pursue your employer for compensation for the repetitive strain injury – CTS.

To succeed with a CTS claim, you would need to demonstrate that your employer has not adequately risk assessed the nature of your role, provided you with the correct equipment, guidance, job rotation and rest periods needed. If you are able to succeed, under UK law, you would be entitled to claim compensation for the injury itself – for the pain, distress and discomfort of the injury and also reclaim any lost income and other expenses by way of a special damages claim.

I work as a butcher in a busy factory environment. The work is very strenuous on my hands and wrists with lots of twisting and pulling on the arm joints. I did inform my supervisor on many occasions that particular tasks were very painful to carry out yet I was told to ” crack on”! I did get signed of work by my gp for 2 weeks for cts a few months ago and since then I have been for nerve conduction tests which show I need surgery on both carpal tunnels. i’m waiting for surgery now and work are fine about me taking time off for recovery but say they won’t pay me. Where do I stand please?

You can pursue a claim for this – carpal tunnel syndrome is a ‘repetitive strain injury’ and if your employer has not handled your working situation correctly, you may well be able to claim compensation – both for the pain, discomfort and distress of the injury and subsequent surgery/recovery period, but also any lost income whilst you either cannot work due to the pain or recovering from surgery.

We would be happy to discuss the claims process with you and assist you with a claim for compensation.

Hi I’m enquiring for my husband, he worked for kier for approx 2 yrs and got sacked that was 20 yrs ago, he started having numbness and tingling sensations in both hands and went onto incapacity benefit, he Never had a diagnosis but had regular medicals to assess his hands and to keep on claiming his benefit, yesterday he went to see a specialist who said he had severe carpal tunnel damage and both hands need operating on. He asked what kind of work he did all them yrs ago and he told him he worked on a belt feeder that vibrated heavily and he knows the pain and condition started then, he’s not been able to work since. The specialist informed my husband that he a right to claim for this condition, this is our first query into this matter so any advice would be most helpful.

In most cases, the period of limitation expires when 3 years has passed since an injury was sustained (the date of an accident or injury). However, with Industrial Injuries and Repetitive Strain injuries, the limitation period remains 3 years, BUT from the date of diagnosis of the injury/condition and not from the date that the injury/condition was sustained. Therefore, although your Husband sustained his injury 20 years ago, he could well still be able to claim – as it sounds as if his diagnosis was recently made as carpal tunnel and that this was certainly within the last 3 years. In your Husband’s case, we would be very happy to help him with a claim for carpal tunnel syndrome compensation.

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