Claims FAQ

How to find out if you are entitled to compensation

In simple terms, any person who has been injured and believes that someone else is responsible for their injuries, can make a claim for compensation. The law is the same for adults and children, with the only difference being the length of time you get to make your claim. Children are allowed up until their 21st birthday to pursue a claim, whilst […]

What exactly does “No Win No Fee” mean?

No win no fee is a fair means of providing everyone with access to justice, especially those who can’t afford to pay solicitors’ costs. It means just what it says – if a compensation claim fails, the claimant doesn’t pay anything even though their solicitor will have run up considerable fees during the claims process. No Win No Fee services are officially known […]

What is a compensation settlement made up of?

One of the most common questions put to us asks what decides a fair settlement value for a claim. There are two basic factors that your solicitor will use to evaluate your claim and reach a value on your settlement: injury severity, and special damages. The severity of the injury The amount of compensation for the injury itself will be decided […]

What are ‘Special Damages’?

Most people know they can look to win a financial settlement if they are injured in an accident that wasn’t their fault, but a lot of claimants don’t seem to know about claiming for their special damages. Special damages cover financial loss Special damages form part of the final value of a claimant’s settlement. It is the term used to describe […]

How much is my claim worth?

There’s no definitive answer to the question of how much compensation you could receive, especially during the early stages of a personal injury compensation claim. In the early stage of the claims process, we won’t yet have enough information for it to be helpful for us to quote settlement value estimates, as it would be all too easy to be incorrect. […]

How long does a compensation claim take?

Every claimant wants to settle their claim as quickly as possible and move on from their injury. But to get to the point where a compensation claim can be settled involves evidence, expert opinions and investigations from insurers. It also requires clear communication between insurers, specialist solicitors, claimants and occasionally the courts. All of this can take time. Some claim types are known […]

Is it worth making a compensation claim?

Most of us wouldn’t be able to cope financially if we were hurt in an accident that left us unable to earn a living. We would struggle to support our families and as a result, we may go behind on paying the mortgage or bills. Life would be extremely difficult. Claiming compensation can help in many ways. Accident victims have […]

What should I do after an accident at work?

Many companies have proper regulations and procedures in place and should you have an accident at work they will ensure that you receive proper treatment for your injury. It is inevitable in some jobs that accidents will occur, but when they do, your employer should deal with every aspect of the incident professionally. Should your employer not handle your case […]

Compensation claims jargon – understanding commonly used words, terms and phrases

There are many commonly used terms, words, phrases and descriptions during the processing of personal injury compensation claims.  At Direct2Compensation, we try to make the injury compensation claims process as simple as possible and want to make sure that our claimants fully understand how no win no fee works. To further help you understand personal injury compensation and no win […]

Who can make a personal injury compensation claim?

In simple terms, any person who has been injured, reported their accident to the right people or place, received medical treatment and believes that someone else is responsible for their injuries, can make a claim.  The law is the same for adults and children and yes, you can make a claim for your child, with the only difference being the […]

How long does an insurer have to reply to a compensation claim?

Settling a claim as quickly as possible is hugely important to all our claimants, especially those suffering the stress of losing income whilst they can’t work. It’s less important to the defendant insurers who have to pay the settlement, and who are trying to minimise the amount paid. Insurer response times – ‘pre-action protocols’ It will not surprise you to learn that insurers are not always great […]

What is a conditional fee agreement (CFA)?

The worry that legal representation will be expensive sometimes puts people off seeking the services of a solicitor to pursue their claim for personal injury compensation.  But worry not, the reason that ‘no win no fee’ services are in place for matters like Personal Injury compensation claims is to ensure that people who cannot afford the cost of solicitor fees still have the […]

Who are Direct2Compensation?

Direct2Compensation is a personal injury claims management company regulated by the Financial Conduct Authority, our authorisation number is 830395. Details can be found on the Financial Conduct Authority financial services register. We’re authorised to provide our services to clients wishing to pursue claims on a No Win No Fee basis for personal injury compensation. Should you wish to locate details […]

How long does it take to claim road traffic accident compensation?

Road traffic accident compensation claims are amongst the fastest to process and settle.  This is even more likely since the claims process was changed as a result of the Jackson Reforms (LASPO Act 2012) came in to effect in April 2013.  As a result of these changes, claims for more minor injuries, as whiplash often is, are submitted via the […]

Is making a claim a hassle?

Of the legitimate claimants who don’t actually make a claim, some don’t know how to or who to go to, some are too vulnerable and are not given the correct assistance by carers or family, and many are put off by the often complex and scary legalese jargon used by many law firms. At Direct2Compensation, we believe in simplifying the […]

How much will claiming cost me?

Perhaps the most important thing any personal injury compensation claimant needs to know is that, with Direct2Compensation, they will pay NO COSTS whatsoever should their claim fail.  Although your Solicitor will receive no fee for their work should the claim fail, the costs of the defendant in cases that have failed will be covered by insurance polices.  The only caveat to […]

How long do I have to make a compensation claim?

The rules for making a claim for personal injury compensation state that there is a period of 3 years from the date of an accident in which an injured party must register their claim. This time limit is called ‘limitation’. Should an injured party fail to register their claim within a 3 year time period, the claim will be statute barred […]

What severity of injury warrants a claim?

In nearly every claim, there has to be a recognised injury and medical treatment has to have been sought and received by the claimant. Most injured clients get medical treatment in A&E or from their GP. This provides medical evidence to quantify their injury. If it’s noted on your medical records, it can be proven what injury you had. Some […]

Is any personal injury claimable?

At Direct 2 Compensation towers, we get numerous personal injury accident claim enquiries. We’ve heard it all, the fall from a ladder, the whiplash from a rear end shunt, the slip on the wet floor, the lack of hazard warning signs, the blatant breaches of health and safety in workplaces. All claimable accidents in most cases in the world of […]

Direct2Compensation Personal Injury Claims

Speak with a claims expert

We're happy to answer any questions you might have, or let you know if you are eligible to claim. Just fill out the form below. You can also call us on 01225 430285.