Burn At Work Compensation – Can You Make An Injury Claim?

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You are entitled to claim compensation if you suffer a burn at work in an accident that wasn’t your fault. We work on a no win no fee basis, meaning there’s no financial cost to you if you don’t win your claim.

Table of contents

Key Takeaways:

  • You can claim for burns caused by employer negligence
  • Claims cover various types of burns, including thermal, chemical, and electrical
  • Compensation amounts vary based on burn severity and long-term impact
  • You generally have three years from the date of the accident to make a claim
  • No win no fee agreements mean no financial risk to you

Eligibility for Workplace Burn Injury Claims

Generally, you can make a burn injury claim against your employer if they were negligent in following health and safety rules, resulting in your injury. However, several factors need to be considered to determine your eligibility:

  1. The accident must have occurred due to employer negligence:
    This means that your employer failed to take reasonable steps to prevent the accident. For instance, if you suffered a chemical burn because your employer didn’t provide appropriate protective equipment or failed to properly store hazardous substances, this could be considered negligence. It’s important to note that not all workplace accidents are due to employer negligence – sometimes accidents happen despite all reasonable precautions being taken.
  2. Your employer must have failed in their duty of care:
    Employers have a legal obligation to ensure the health, safety, and welfare of their employees while at work. This duty of care extends to providing a safe working environment, adequate training, and appropriate equipment that isn’t faulty. If your employer has breached this duty, resulting in your burn injury, you may have grounds for a claim. For example, if you weren’t provided with proper training on handling hot equipment or substances, this could be seen as a failure in the employer’s duty of care.
  3. The accident was not primarily your fault:
    While you may still be able to claim if you were partially at fault (known as contributory negligence), your claim is likely to be stronger if the accident was primarily due to factors outside your control. However, if you deliberately ignored safety protocols or were under the influence of drugs or alcohol, this could significantly impact your ability to claim.
  4. The incident occurred within the last three years (with some exceptions):
    In most cases, you have three years from the date of the accident to start legal proceedings. This time limit is known as the limitation period. There are some exceptions to this rule, such as for claimants under 18 or those who lack mental capacity. Additionally, in some cases where the effects of the injury weren’t immediately apparent, the three-year period might start from the ‘date of knowledge’ – when you first became aware of the injury.

Employer Responsibilities

It’s important to understand that employers have a comprehensive set of legal obligations to ensure a safe working environment. These include:

  • Providing a safe working environment: This encompasses everything from ensuring non-slip floors to prevent falls while carrying hot liquids, to maintaining proper ventilation in areas where chemical fumes might be present.
  • Ensuring staff are adequately trained: Proper training is key in preventing burn injuries. This includes training on how to use tools and machinery safely, how to handle hot substances, and what to do in case of an emergency.
  • Maintaining and repairing equipment regularly: Faulty equipment can lead to serious burn injuries. Regular maintenance checks and prompt repairs are essential.
  • Removing faulty equipment from use until repaired: If a piece of equipment is known to be faulty, it should be taken out of service immediately to prevent accidents.
  • Handling hazardous chemicals according to COSHH guidelines: The Control of Substances Hazardous to Health Regulations (COSHH) provide specific guidelines on how to handle dangerous substances safely.
  • Providing appropriate Personal Protective Equipment (PPE): This might include heat-resistant gloves, face shields, or protective clothing, depending on the nature of the work.

If your employer has failed in any of these areas, leading to your burn injury, you may be eligible to make a claim. However, each case is unique, and it’s always best to consult with a specialised personal injury solicitor who can assess the specific details of your situation and advise you on the best course of action.

Why Claim Compensation?

Claiming compensation for a burn injury at work is not just about seeking financial recompense; it’s about ensuring you have the resources to deal with the impact of your injury and holding employers accountable for maintaining safe working environments. Here’s why claiming compensation can be crucial:

  • Provide financial support during your recovery: Burn injuries often require extensive recovery time. Compensation can help cover your living expenses while you’re unable to work, reducing financial stress during your recovery.
  • Cover medical expenses and rehabilitation costs: Burn treatments can be expensive if you go private, especially for severe burns requiring skin grafts or long-term care. Compensation can help cover these costs, including any necessary follow-up treatments or therapies.
  • Compensate for lost earnings if you’re unable to work: If your burn injury prevents you from working, either temporarily or permanently, compensation can help replace your lost income. This can include both immediate lost wages and potential future earnings if your injury affects your long-term career prospects.
  • Pay for any necessary adaptations to your home or lifestyle: Severe burns may require you to make changes to your home or daily routine. Compensation can help cover the costs of these adaptations, such as specialised equipment or home modifications.
  • Provide justice and acknowledgment of your suffering: Beyond the financial aspects, claiming compensation can provide a sense of justice. It acknowledges that you’ve suffered due to someone else’s negligence and can help prevent similar incidents from happening to others in the future.
  • Support ongoing care needs: Some burn injuries may require long-term or even lifelong care. Compensation can help ensure you have the resources to access the care you need over time.
  • Cover additional expenses: Burn injuries can lead to various unforeseen expenses, such as travel costs for medical appointments, special clothing, or skincare products. Compensation can help cover these additional costs.

Remember, claiming compensation is your legal right if you’ve been injured due to someone else’s negligence. It’s not about taking advantage of the system, but about ensuring you have the support and resources you need to recover and move forward after a serious injury.

Types of Burn Injuries You Can Claim For

Burn injuries in the workplace can occur in various ways, and understanding the different types can help you better assess your claim. Claims can be made for a range of workplace burn injuries, each with its own set of challenges and potential long-term effects:

  • Scalding by hot liquid: These burns are common in industries like food service and manufacturing. They can occur from spills of hot water, coffee, or other liquids. Even seemingly minor scalds can cause significant pain and potential scarring.
  • Hot oil burns: Particularly common in the food industry, hot oil burns can be extremely severe due to the high temperatures involved. These burns often result in deep tissue damage and can lead to significant scarring.
  • Chemical burns: These occur when the skin comes into contact with corrosive substances. Chemical burns can be particularly dangerous as the damage may continue even after initial contact if the chemical is not properly neutralised.
  • Steam burns: Often occurring in industrial settings, steam burns can be deceptively severe. The high temperature of steam can cause deep tissue damage quickly, even through clothing.
  • Heat and fire burns: Direct contact with flames or extremely hot surfaces can cause these burns. They’re common in industries involving welding, metalwork, or any processes involving high temperatures.
  • Electrical burns: These can occur from contact with live electrical sources. Electrical burns are particularly dangerous as they can cause internal damage that may not be immediately visible on the skin.
  • Radiation burns: While less common, these can occur in settings where radiation is present, such as in certain medical or research facilities.

Understanding the medical classification of burns is also important when considering a claim:

  • First-degree burns: These affect only the top layer of skin (epidermis). While painful, they usually heal within a week without scarring.
  • Second-degree burns: These damage both the first and second layers of skin (epidermis and dermis). They can be extremely painful and may result in blistering and scarring.
  • Third-degree burns: These are the most severe, damaging all layers of skin and potentially affecting underlying tissues. They often require skin grafts and can result in permanent scarring and disability.

The severity and type of burn will significantly impact the value of your claim and the long-term effects you may experience.

See the comments below this article for the many different types of accident at work that have resulted in burn injuries to claimants.

How Much Can You Claim For a Burn Injury at Work?

The value of a burn injury claim can vary significantly based on several factors. Understanding these can help set realistic expectations:

Compensation for burn injuries typically includes two types of damages, general and special:

General Damages

General damages compensate for pain, suffering, and loss of amenity. The amount depends on the severity of the burn, its location, and its impact on your life. The total amount varies from case to case, but there are guidelines issued to solicitors by the courts. A first degree facial burn could have a value of up to £6,000, for example. Whereas a more severe, third degree facial burn could be more than ten times as much.

The table below shows amounts for facial disfigurement, obviously burns and scarring to other, less visible parts of the body can attract lesser amounts.

Severity of injuryCompensation amount
Very severe scarring, with permanent disfigurement and psychological effects£22,625 – £81,400
Less severe scarring, where disfigurement is still substantial with a significant psychological reaction£13,650 – £40,480
Significant scarring which remains visible at conversational distances£6,925 – £25,160
Less significant scarring which remains visible on close inspection£3,000 – £11,500
Trivial scarring where the effect is minor£1,300 – £2,940

Special Damages

Special damages cover financial losses directly resulting from your injury, including:

  • Lost earnings (both current and future)
  • Medical expenses
  • Travel costs for treatment
  • Care costs
  • Any necessary adaptations to your home or lifestyle

The total value of your claim will be the sum of these general and special damages. It’s important to note that every case is unique, and these figures are just guidelines. Your solicitor will be able to give you a more accurate estimate based on the specific details of your case.

How to Successfully Claim for a Burn Injury at Work

If you’ve suffered a burn injury at work, knowing the right steps to take can significantly improve your chances of a successful compensation claim. Here’s how to proceed:

1. Seek Immediate Medical Attention

Your health is the priority. Even if the burn seems minor, get it properly assessed and treated. This not only ensures proper care but also creates an official medical record of your injury, which is key to your claim.

2. Report the Incident

Report the accident to your employer as soon as possible. Ensure it’s recorded in the company’s accident book. If there isn’t one, or your employer won’t record the incident, send a written account of it to your employer and keep a copy for yourself. Include:

  • Date, time, and location of the accident
  • How the accident occurred
  • Any witnesses present
  • Details of your injury

3. Gather Evidence

Collect as much evidence as you can:

  • Photographs of your injuries and the accident scene
  • Names and contact details of witnesses
  • Any faulty equipment or hazardous materials involved
  • Copies of medical reports and treatments received

4. Keep a Record of Expenses

Document all expenses related to your injury, including:

  • Medical bills and prescription costs
  • Travel expenses for medical appointments
  • Lost wages due to time off work

5. Consult a Specialist Solicitor

Contact us – we have solicitors who specialises in workplace burn injury claims. We offer a free initial consultation where we can:

  • Assess the viability of your claim
  • Explain the claims process
  • Discuss No Win No Fee options

6. Notify Your Union (If Applicable)

If you’re a union member, inform your representative. They may be able to provide additional support or advice.

7. Undergo a Medical Assessment

Your solicitor will arrange an independent medical examination to assess your injuries fully. This report will be crucial evidence in your claim.

8. Let Your Solicitor Handle Communications

Once you’ve instructed a solicitor, they will:

  • Notify your employer and their insurers of your claim
  • Handle all communications and negotiations
  • Gather additional evidence if needed
  • Keep you informed of the claim’s progress

9. Consider Rehabilitation Needs

Discuss any ongoing treatment or rehabilitation needs with your solicitor. These can be included in your claim to ensure you receive the care you need.

10. Be Patient but Proactive

The claims process can take time, especially for more severe burns. Stay in regular contact with your solicitor and provide any additional information promptly when requested.

11. Decide on Settlement Offers

Your solicitor will advise you on the fairness of any settlement offers received. The final decision to accept or reject an offer is always yours.

The Claims Process For Workplace Burn Injuries

At Direct2Compensation, we’re here to guide you through every step of the claims process, ensuring you have the support and expertise needed to secure the compensation you deserve for your burn injury at work. Understanding the process can help you navigate your claim more effectively. Here’s a detailed look at each step:

  1. Initial Consultation:
    The process begins with a free consultation with a specialised solicitor. During this meeting, you’ll discuss the details of your accident, the nature of your burns, and how they’ve affected your life. The solicitor will assess the viability of your claim, explain the legal process, and discuss the no win no fee agreement. This is your opportunity to ask questions and decide if you want to proceed.
  2. Gathering Evidence:
    This step involves collecting all relevant documentation to support your claim. Such evidence forms the foundation of your claim, demonstrating both liability and the extent of your injuries. Your solicitor will help you gather:
    • Medical records detailing your burn injuries and treatments
    • Accident reports from your workplace
    • Witness statements from colleagues who saw the incident
    • Photographs of the accident scene and your injuries
    • Employment records showing lost wages
    • Any correspondence with your employer about the incident
  3. Medical Assessment:
    You’ll undergo an independent medical examination with a burn specialist. This doctor will assess your injuries, review your treatment, and provide a prognosis for your recovery. Their report will be a key piece of evidence, detailing the severity of your burns, any long-term effects, and recommendations for future treatment.
  4. Claim Submission:
    Your solicitor will prepare and submit a formal claim to your employer’s insurance company. This document outlines the circumstances of the accident, the extent of your injuries, and the compensation you’re seeking. The insurer then has a set period to respond, either accepting liability or contesting the claim.
  5. Negotiation:
    Once liability is established, your solicitor will negotiate with the insurer to reach a fair settlement. This process involves presenting evidence of your injuries and losses, and may include several rounds of offers and counter-offers. Your solicitor will advise you on the fairness of any offers, but the final decision to accept or reject a settlement is always yours.
  6. Settlement or Court:
    Most burn injury claims are settled out of court through negotiation. However, if an agreement can’t be reached, your case may proceed to court. Even if court proceedings are initiated, negotiations often continue, and many cases settle before the trial date. If your case does go to court, your solicitor will represent you and present your case to a judge.

No Win No Fee Burn Claims: Understanding Your Options

When considering a compensation claim for a burn injury at work, one of the primary concerns for many people is the potential cost of legal representation. This is where No Win No Fee agreements, also known as Conditional Fee Agreements (CFAs), come into play. These agreements can make legal representation accessible to everyone, regardless of their financial situation.

What is a No Win No Fee Agreement?

A No Win No Fee agreement means that you won’t have to pay any upfront legal costs to pursue your burn injury claim. Here’s how it works:

  1. If your claim is successful: You’ll pay a success fee to your solicitor. This is typically 25% of your compensation award, and deducted from your compensation at the end of the case.
  2. If your claim is unsuccessful: You won’t have to pay any legal fees to your solicitor. This protects you from financial risk when pursuing your claim.

Benefits of No Win No Fee for Burn Claims

Access to Justice: No Win No Fee agreements make it possible for anyone to seek compensation, regardless of their financial situation. This is particularly important for burn victims who may be facing financial hardship due to their injuries.

No Upfront Costs: You don’t need to pay anything to start your claim, removing financial barriers to seeking justice.

Reduced Financial Risk: If your claim is unsuccessful, you won’t be left with a large legal bill to pay.

Motivation for Your Solicitor: Since the solicitor only gets paid if you win, they are motivated to work hard on your case and secure the best possible outcome.

Peace of Mind: You can focus on your recovery without worrying about ongoing legal costs.

After the Event (ATE) Insurance

As part of a No Win No Fee agreement, your solicitor may recommend taking out an After the Event (ATE) insurance policy. This protects you from having to pay the other side’s costs if your claim is unsuccessful. The premium for this insurance is typically only payable if you win your case.

However, it’s important to note that at Direct2Compensation, we feel ATE to be an unnecessary burden on claimants and where possible we will not recommend taking it out.

Making a Decision

Before agreeing to a No Win No Fee arrangement, make sure you:

  1. Understand the terms of the agreement, including the success fee percentage
  2. Are clear about any potential additional costs
  3. Know what happens if you want to switch solicitors or withdraw from the claim

At Direct2Compensation, we believe that No Win No Fee agreements provide an essential route to justice for burn injury victims. We’re committed to explaining these agreements clearly and ensuring you’re comfortable with the terms before proceeding with your claim.

Remember, a burn injury can have significant physical, emotional, and financial impacts. A No Win No Fee agreement allows you to seek the compensation you deserve without adding financial stress during your recovery period.

How We Can Help You Make a Successful Claim

At Direct2Compensation, we specialise in workplace injury claims, including burn injuries. Our expertise and dedication can significantly improve your chances of a successful claim:

  • Assess the viability of your claim: We offer a free initial consultation to evaluate your case and advise you on the best course of action.
  • Help you understand your legal rights: We’ll explain the claims process in clear, jargon-free language, ensuring you understand your rights and options at every stage.
  • Ensure your accident is properly recorded: We’ll guide you on how to report your accident correctly and gather the necessary evidence to support your claim.
  • Arrange a free medical assessment: We’ll organise an independent medical examination to provide a comprehensive report on your injuries.
  • Connect you with experienced burn injury solicitors: We work with a network of specialised solicitors who have extensive experience in burn injury claims.
  • Guide you through the claims process: From initial consultation to final settlement, we’ll be with you every step of the way, providing support and guidance.

Our no win no fee approach means you can pursue your claim without financial risk. If your claim is unsuccessful, you won’t have to pay any legal fees. Remember, you have a legal right to claim compensation for workplace injuries that weren’t your fault. Don’t let concerns about cost or complexity deter you from seeking the compensation you deserve.

If you have suffered a burn injury at work and want to know if you can make a claim for compensation, contact us today. You can start your claim online or , and one of our expert team will be in touch to offer help. Alternatively, call us on 01225 430285.

Frequently Asked Questions

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Comments & Questions

Read on for questions and advice about claiming, plus burn injury claim examples...

I sustained a first degree to my arm at work from a hot electrical source. I followed the company accident policy,reporting this in the paper accident book and on the online company hub. I self administered appropriate first aid, cooling the area with water and applying a burns gel dressing. The incident was witnessed. Four days later the area remains acutely visible and I am very concerned, upset this will leave a visible scar. I reported concerns with the temperature of this equipment two weeks ago to my manager and maintenance dept. My colleague also sustained a mi or burn two weeks ago as a result of this equipment. Can you please advise?

Ian Morris

In this case, you had reported concerns to your employer about the heat of the equipment and worries that the temperature was too high or potentially dangerous. As such, the employer had a duty of care to review the equipment, have it checked and to consider whether they should remove the equipment or provide enhanced PPE. As the employer failed to take any action and you then sustained injury, you have a valid basis upon which to pursue a claim against the employers insurance cover for compensation.

Personal injury claims will succeed where a foreseeable risk of injury has been ignored or allowed to remain in situ. The prospects of succeeding in a claim will be enhanced when that risk of injury or potential hazard has previously been flagged up and reported – as in your case. Essentially, your employer was negligent in failing to take any action to ensure that you could remain safe at work.

Please call us on 01225430285 or use our website to request further contact from us so that we can discuss your situation, answer any questions you may have and and explain your rights after an accident at work.

Reply

Hi I work at an injection moulding company (plastic company) .I burn myself while I was busy operating.The hot plastic just pop out of nowhere out of the mould while I was busy operating the machine . I burn my right hand and it left me with 2degree burns I just wanna know if you can help me. Thank u in advance

Ian Morris

Our initial view is that you’re likely to have valid grounds to pursue a claim against your employers insurance cover. Our Solicitors can assist you with this on a No Win No Fee basis, ensuring that you are compensated for the painful burn injuries that you sustained and also recover any lost income or other costs you have incurred as a result of this accident at work.

We need to discuss this with you to find out more about the training you have (or have not had) from the employer, the Personal Protective Equipment you have been issued with and the nature of the incident and injury. Please call us on 01225430285 or use our website to start your claim with us.

Reply

I accidentally burned myself at work using a hot water geyser – pouring hot water for tea, leaving myself with 2nd degree burn. I work as a Nurse within the NHS. Would I be entitled to compensation?

Ian Morris

To be able to make a claim for compensation for a workplace injury, the claimant needs to be able to apportion the cause of their injury to someone else or to employer negligence. In your accident, we need to consider whether the employer could have or should have prevented your injury or whether it was simple misfortune and an unavoidable accident for which you were responsible.

Was there a fault with the hot water tap in question? For example, if boiling water spurts out of it in an uncontrolled way, making it hazardous to use or if the location of the hot water means you have to reach dangerously to access it or some other sort of issue that can be attributed to employer negligence, you would have valid grounds to pursue a claim.

It would be helpful to speak with you about this – please call us on 01225430285 so that we can discuss the specifics around your accident in order to ascertain whether or not you can make a claim against your employer. Clearly, your injury is nasty and sufficiently serious, but it is less clear as to whether there is a valid claim.

Reply

Monday service was ending clearing up I’m a kitchen porter and i pick up big pan boiling hot water and slip hot water went over my half of arm on the joint arm I am burnt and the chef blaming me for it

Ian Morris

Although you are working in a busy kitchen environment where items will be expected to be hot, it is unreasonable to expect you to carry pots of boiling water any distance. We advise that you ignore the view of the Head Chef and ensure that an accident book entry is made, appropriate medical attention is obtained and then contact us to start a claim for personal injury compensation.

Reply

Hi,

I was filling up my hot water bottle at work and the hot water tap they have is very hot, and water comes out very fast, whilst filling it up water had gone on my hand and burnt it – it’s left scaring on my hand, can I claim for this incident?

Ian Morris

Is there any warning sign or notice indicating that the water is of such a temperature that it could scald or burn? If not, you may well have grounds to pursue a claim. In any event, we think you should contact us so that we can further investigate this matter for you.

It is important that you ensure that an accident book entry has been made to ensure that there is a record of the incident.

Reply

My daughter (who was under 18 at the time of her accident which happened around a year and a half ago) was injured at work. She was working at a farm shop in a horse box converted to be able to make drinks. She was making coffee using a coffee machine and used the boiling water outlet to wet a cloth to clean the milk frother and scalded her hand with the boiling water going through the cloth onto her hand. There was no running cold water in the converted horse box that she was working in at the time.

She told them on the radio that the incident had happened but they did not seem to offer any immediate help. Eventually she was able to go over to the main building to seek first aid. Her palm did not look significantly affected and so we did not seek medical attention at the time. However her hand is still scarred and she has to constantly apply eczema cream. Is this a claim that she could pursue?

Ian Morris

It is certainly possible that there is a valid claim to pursue in this matter. We can call certain possible breaches of duty in to question – such as sufficient training and adequate equipment to enable her to work safely and we would very much like to investigate this matter further.

The lack of any medical attention at the time could be an issue, but if she has since seen a Doctor to discuss the ongoing issue, that would be helpful. However, the lack of immediate medical attention shouldn’t prevent further pursuit of the claim. It would be really helpful if there were any photographs taking at the time and if the incident was recorded in an accident book by the employer.

For further help and to allow us to investigate the potential claim, either call us on 01225430285 or provide further details on our website to see if you can make a claim for compensation.

Reply

Hi I was at work in the school kitchen where I’ve worked for 15 years as a dinner lady. I left the kitchen to deliver meals elsewhere in school, when I left the kitchen area there were 2 pans of gravy on top of the gas hob, one pan had a large industrial whisk in it. On my return one of my colleagues had taken one of the pans off the hob, also removing the whisk which she had then placed on to a small tray on top of the still lit gas hob. The handle was lying across the lit ring, I then proceeded to pick up the whisk which was extremely hot suffering burns to my thumb and fore finger where I gripped it – is she at fault or am I to blame? Can I claim for this incident?

Ian Morris

Although your colleague would not have meant for you to sustain injury, they have been negligent and as such, your employer is responsible for the injury you sustained at work and you can make a claim for personal injury compensation.

In order to ensure that your claim has the best possible chances of success, make sure that an accident book entry (or similarly written record) is made with the employer and that you obtain medical attention if needed, or photograph the injury to provide evidence to support your claim.

If you would like to make a claim, we’ll explain how we can help.

Reply

My question is this. If you burn yourself at work, but it is your fault, do they have to pay you?

Ian Morris

Whether or not your employer will pay you whilst you are away from work will depend upon the contractual agreement that you have with the employer. UK law does not require employers to pay full salaries to members of staff who are absent from work due to illness or injury. Instead, you will either receive statutory sick pay or if you are not entitled to that, no salary.

Reply

I was making a poached egg in the microwave at work for my lunch. I had only had it in approx 30 seconds and when I took it out it exploded and I suffered 2nd degree burns to my face and severe damage to my left eye which I was hospitalised for 1 week for intense treatment. I was off work for 3 months because of the injuries and needed a new prescription as it worsened my sight in my left eye. Since this about 9 months later I have been on holiday and my face has struggled in the sun and becomes patchy and sore my doctor did warn me about the sun as a result of the Injury because of the burns to my face. Not long after the injury I suffered mentally with panic attacks and returning to my place of my work where it happened this has resulted in me now having to change my workplace and get a new job.
Apparently the incident was investigated and reported to RIDDOR. I was given reduced pay for my time off. Will I have a claim for this?

Ian Morris

Given the lack of information on the microwave at your workplace, there may be grounds to pursue a claim. We would certainly be happy to further investigate this for you on a No Win No Fee basis.

Reply

I scalded my foot and leg at work when lifting mop bucked full of boiling water to the floor. Bucket split underneath and water cascaded down my leg and directly onto my foot which was main injury. Don’t know what pay I will receive yet though I have asked the question. Currently self certifying but will need more time off for burn to heal. Can I make a claim?

Ian Morris

There is certainly a right to make a claim for personal injury compensation. If your employer does not pay your usual salary (it is quite likely that you will only receive SSP during any absence from work), our Solicitors can recover the lost income alongside compensation for the pain and discomfort caused by your injury.

Reply

At work we have a self help tap for cold and hot water.

As I was cleaning the area, the hot water (which was 98 centigrade) suddenly started flowing. It poured right on to the top of my hand. The water then stopped and started again several times. The top of my hand blistered and popped immediately. I kept my hand under the cold tap for ten minutes with my hand red and inflamed. I have photos of my hand and videos of the tap. I followed all safety advice and reported the injury at work.

I went to a walk in centre and have had to go for new dressings and advice. However I have not been off work due to the injury. This is a second degree burn through no fault of my own. I don’t think that there will be any lasting damage and although very painful, I am unsure as to whether I should take this any further. I have reported the tap 3 days ago and it is still in operation. A member of staff told me that I was the second person that day to scald themselves, but I don’t think that they put it in the accident book.

Ian Morris

Although you don’t think that the injury will cause any permanent damage, it is sufficiently severe to warrant a claim for personal injury compensation. The incident was clearly painful and the wound will clearly be visible for a while with scarring and soreness. You certainly have a right to make a claim against your employers insurance as the tap in question appears to be faulty and is clearly hazardous.

Whether or not you opt to make a claim is clearly a decision for you to make, but you should be aware that you have a legal right to make a claim and you can do so without jeopardising your employment rights. You cannot be dismissed for making a claim and any claim would be against your employers mandatory insurance cover and none of your colleagues would even know that you had made a claim for compensation unless you decided to tell them.

Reply

I had an accident at work yesterday. 96 degree water splashed on the back of my head from the cooker (machine was faulty) and I was burned (redness not blisters) to the head and the skin behind my left year. This has been recorded in the accident book at work. I didn’t see a doctor yet (no appointment available), but I went to a Pharmacy and got some cream for burns. My head still is burning. Do you think I can claim for this?

Ian Morris

Because the machine was faulty, the cause of your burn injury can be attributed to employer negligence. The machine should not have been in use if it was known to be faulty and as such, your right to claim is clear.

Although you have been to a pharmacy, you should still attempt to see a GP or Health Professional about the injury in order to get appropriate treatment and so that you have medical evidence to support your claim.

Please call us on 01225430285 and we’ll be happy to have our No Win No Fee Solicitors advise you and pursue your claim if viable to do so.

Marcel

Hi Ian,

Thanks for responding. Machine broke down (spraying water ) shift before mine. Engineers were working on it and said that it is fixed. So we start cooking on our shift. Machine was OK during first two cooks, however same issue happened after second cook where that splash hit my head, so I believe was not fixed properly. I am going to contact doctor on Monday.
I am a team Leader, just think if I claim I will have problems at work. I am going back to work on Sunday.
What do you think?

Ian Morris

You have a right to make a claim and doing so should not have a negative impact on your right to continue with your job. Your employer cannot legally discriminate against you, reduce your hours or terminate your employment for making a legitimate claim against their mandatory insurance cover.

Reply

I had had an accident at work two weeks ago. I tipped hot soup all over my chest. This resulted in quite a significant scald in my chest and breast. I had no first aid and still don’t know if it’s been recorded. The microwave that I was taking the soup out of is so high I have to stand on my tip toes to get the jug out and I can only reach if the jug is at the front. I’ve been off work for two weeks now and the wound still has not healed. I’m really not sure whether I should make a claim, I’m also worried about going back.

Ian Morris

You have a right to make a claim and we’d like to get you in touch with our Solicitors so that you can further discuss your accident and injury with them. When it comes to whether or not someone can make a claim for personal injury compensation, a phrase that is often used is ‘was the accident or cause of injury foreseeable’. This is to say that someone could have reduced the risk of an injury happening in the way it has happened to you, foreseeable. In this case, I feel that this was foreseeable and that you have a claim.

Our Solicitors would argue that the position of the microwave in this case was dangerous. It was located above chest height (in your case above head height) and it was therefore foreseeable that removing hot contents from the microwave was potentially dangerous as someone would have to stretch or reach above themselves without clear sight of a handle or safe way of removing the hot contents. As such, I feel employer negligence attaches. Our Solicitors would say that your employer should have realised that the microwave was located in an unsafe position and that it was foreseeable that someone could suffer burn or scalding injuries stretch and reach to access the hot contents. The employer’s failure to place the microwave on a counter top at a safe height placed you at undue risk of injury in an incident that could have been avoided.

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Hi, I recently had an accident at work where I was poaching an egg in works microwave and after taking it out it exploded in my face. This resulted in me in A&E and then an ambulance transfer to a hospital with burns facilities. I spent 6 days on an ophthalmology and plastics ward as an inpatient for severe cornea damage to my left eye, which still isn’t healed. I sustained first degree burns on my whole face which are healing nicely.

I’ve been signed off work for a month so far, however there is nothing to say whether my eye will be okay by then as I may yet need an operation if the treatment doesn’t work. The last resort is an operation which is next on the cards.

I know health and safety at work are looking into this, but I know our microwaves don’t show wattage on them to say how hot they go. The doctors at the hospital I was admitted to explained that the eggs only explode based on getting to a certain heat and I really hadn’t had it in the microwave that long to get these injuries.

I had assumed it was my own fault but now I’m starting to worry about the microwave being too hot especially since there aren’t any caution signs to say it gets very hot. I just would like some advice on this because of how bad my injuries are.

Ian Morris

When you are fit to return to work (or if you have a good relationship with a colleague who can do this for you whilst you are away from work), obtain some photographs of the microwave in question showing whether or not there are any signs indicating wattage or warnings of correct use etc. You should then enter in to some informal correspondence with the employer regarding the microwaves to ask their thoughts. Once this has been done, come back too us with their initial response and your images and we can investigate whether or not the employer may have been negligent and if you can therefore pursue a claim for the injuries you have sustained.

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I’ve recently scarred my chest with hot boiling water. It is a quite noticeable size on my chest. I was on a breakfast shift at work, I was on my own and it was quite busy, I had to try and put the urn on the side of the bar because it is quite awkward to carry. It hit the bar and the hot water poured on to my chest. I went to my manager, he said it was my own fault and walked off, it wasn’t even put in the accident book. An Employee friend who works in the kitchen came and helped put burn things on me. I had to work the whole rest off my shift wet through, I did inform my manager I was in pain he still said it was my fault, I finished my shift but now I have a scar I have to live with.

Ian Morris

Please use the ‘start your claim‘ page of our website to provide further information and your contact details. We can then further investigate your enquiry with a view to pursuing a claim on a No Win No Fee basis for you.

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I scalded my shoulder when a colleague bumped into me with a cup full of boiling water for making coffee (I work in a bar). The water comes from an instant boiling water tap. I’ve been left with pain and quite a large blister which I’ve photographed, and I’m about to record it as an accident with my managers. Only question is would my colleague get into trouble because of this? Do I even have a claim?

Ian Morris

Your colleague would not get in to trouble as they have not caused your injury through misbehaviour or on purpose. You may have a valid claim if we can show that the working environment is such that there is perhaps insufficient room to work safely or that the location of the instant boiling water tap is unsafe and likely to increase the risk of a burn or scalding injury. If we can show this, or any other issue of employer negligence, you are likely to be able to succeed with a claim.

There is no obligation to pursue any action, but you may wish to consider your options after allowing us to consider this matter further.

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Burnt my hand at work without any training or induction on the machine, it was the day after a trial shift as they were short staffed. Do I have the right to claim compensation?

Ian Morris

We can help you to claim compensation for the burn injury you have sustained. Our Solicitors have previously been successful with identical claims where a new staff member was not afforded training before being injured at work whilst operating potentially dangerous machinery. This is seen as employer negligence and you are likely to have a valid claim that should succeed.

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I work in a coffee shop and yesterday I was using a boiling water tap, which I believe is about 100 degrees. This tap always spits out hot water, and the handle to turn it on and off is right above the faucet, so the steam also rises up and burns you. Yesterday, however, while I was making an order I had to move midway through making a drink, which caused me to accidentally bump the cup, and boiling water spilled over my hand. I was allowed to run my hand under a cold tap for about a minute, then sent back to work without allowing for any other form of treatment. My employer also refused to write it in the accident book.
I had to finish the last four hours of my shift in a lot of pain – it felt like someone was literally and violently tearing my skin up with their fingernails. It’s now the next morning and it is still hurting whenever I bend my fingers.
I contacted my employer to let her know that due to the burn I would not be able to make it into work today, and received a message back letting me know that calling sick for the day is not an option and that I need to go into work anyway.

Could you please advise me on whether or not I would be able to make a claim? This is not my first injury at this workplace, and none of them have been recorded in the accident book or allowed to be properly treated.
Thanks.

Ian Morris

You need to make sure that you make a written report of the injury to your employer – an email will suffice. Make sure that the details of the injury are recorded and that the boiling water tap appears to be dangerous. You should also seek medical attention for the burn injury or at the very least document it with photographs.

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What happens if my employer doesn’t have the adequate insurance for me to claim? I burnt my legs in work due to a boiling water from a kettle that was situated at about 6 feet and I am only 5 ft 2 so could not see if it was back on its base.

Ian Morris

Employers are obliged to have insurance to cover situations such as this. If the employer has taken the risk of not having insurance, you can pursue a claim directly against the business owners or business itself.

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I am an International student studying in UClan University. I am legally working on NI in one restaurant which is near to my University, at my workplace my hand got burnt so badly. It was terrible, I was traumatised and could’t find any help from my employer, at last I asked him for sick leave and he couldn’t even approve it. I am very much distressed and suffering with pain and burning. 
I would like to request your help in getting me compensation for the incident that happened to me.
Thank you.

I look forward to hearing from you.

Ian Morris

Our Solicitors are happy to consider your accident at work and will advise you on your options to pursue a claim for personal injury compensation.

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