About us

The team at Direct2Compensation have been involved in no win no fee compensation claims since it first came to the UK in the 1990’s. We have have helped thousands of injured people to successfully claim compensation for their injuries and losses. We believe in honesty and transparency, and pride ourselves on our excellent customer care skills. In assisting people through what can be a scary legal minefield, we try to explain things in simple terms that make sense. We offer complete customer service, both over the telephone from our dedicated claims team and from our regional claims investigators, who are happy to visit you in person to help you win your personal injury compensation. Our directors worked on the formation of the Claims Standard Council and actively contributed to proposals and working parties ahead of government reforms that moved the claims sector to a regulated industry. Since the passing of the Compensation Act 2006, and as a result of the work we and others undertook, all claims management companies are now regulated by the claims management regulator in respect of regulated claims management activities. Direct2Compensation believe that regulation of our industry matches with our own ethos and goals. We want to ensure that the best possible standards are adhered to within the industry as a whole, and to guarantee that the consumer gets a better deal in the long run.

Direct2Compensation connects you, the claimant, directly to our expert network of solicitors. From that point our job is to be honest, fair and sympathetic in our explanation of the claims process and paperwork. We’ll obtain the necessary details for the first stage of your claim, and then pass your case to the right solicitor. The solicitor will then contact you to discuss matters in greater depth and offer you advice about your claim and what needs to be done. They will keep you updated throughout. Our specialist personal injury solicitors are registered with the Association of Personal Injury Lawyers (APIL). After making initial contact with our clients, their role is to review the prospects of a claim and then decide which claims can be taken forward for litigation. In the interests of expediency, we handle claims immediately upon receiving an enquiry and do so over the telephone or via our online compensation claim form. This enables us to pass the claims direct to our personal injury lawyers within minutes and allows the injured client to concentrate on their recovery. In the rare event that a client requires a home visit, we can also arrange this when required. We ensure that the stress and worry of completing the paperwork for your claim is taken care of for you. Whilst we can never guarantee that any claimant will win their claim, we can guarantee that for no win no fee claims our service is just that – you will never be asked to pay any costs whatsoever, should you fail to win your claim. Our staff are legally trained, knowledgeable, friendly and caring. Call us on 01225 430285 to discuss your situation, or use the form on our contact page, and let us help you seek justice. Our dedicated UK claims team are available during normal office hours and we also have a 24/7 voicemail service, ensuring that any calls received out of hours are responded to at the earliest opportunity.

Other solicitor services

Clearly, Direct2Compensation specialise in the no win no fee compensation sector. However, we are also able to assist with other matters and can refer enquiries on to expert lawyers. For example, we can help with conveyancing matters, will writing, employment dispute resolution, contractual issues and many more subjects.