Direct2Compensation is based in Bath and operates a nationwide UK claims service
We’re a respected, transparent and friendly personal injury claims management company that takes pride in ensuring our clients understand the process of making a claim and what will be required of them. We take every step to ensure that your compensation claim is hassle free. Testimonials from previous clients, and the fantastic reputation we have with members of our solicitor panel, give you the peace of mind you need to trust us with your claim.
We are regulated by the Claims Management Regulator in respect of regulated claims management activities. Our authorisation number is CRM33541.
The team at Direct 2 Compensation have been involved in no win no fee compensation claims management since it first came to the UK in the 1990’s. We have have helped thousands of injured people to successfully claim compensation for their injuries and losses and linked them with specialist personal injury lawyers. We believe in honesty and transparency and pride ourselves on our excellent customer care skills. In assisting people through what can be a scary legal minefield, we try to explain things in simple terms that make sense. Whilst we can never guarantee that any claimant will win their claim, we can guarantee that for no win no fee claims Direct 2 Compensation’ compensation service is just that – you will never be asked to pay any costs whatsoever, should you fail to win your claim.
Our directors were involved with the formation of the Claims Standard Council and contributed to proposals and working parties that lead to the Claims Management Regulator after the Compensation Act 2006 came in to force, early in 2007. We want to ensure that the best possible standards are adhered to within the industry as a whole, and to guarantee that the consumer gets a better deal in the long run. We have been pushing to raise the standards in the accident compensation claims industry ever since our days as a founding member of the Claims Standards Council.
How we work
At Direct 2 Compensation our clients bring accident compensation claims direct to our expert network of solicitors. From that point our job is to be honest, fair and sympathetic in our explanation of the claims process and paperwork required for signature (such as a Conditional Fee Agreement). Our specialist personal injury solicitors are registered with the Association of Personal Injury Lawyers (APIL) and after making initial contact with our clients, their role is to review the prospects of a claim and then decide which claims can be taken forward for litigation.
In the interests of expediency, we handle claims immediately upon receiving an enquiry and do so over the telephone or via our online compensation claim form. This enables us to pass the claims direct to our personal injury lawyers within minutes of our finishing a call with a client or receiving an online enquiry and allows the injured client to concentrate on their recovery. In the rare event that a client requires a home visit, we can also arrange this when required. In any event, we ensure that the stress and worry of completing the paperwork for your claim is taken care of for you.
Direct 2 Compensation’ staff are knowledgeable, friendly and caring. Call us on 01225 430285 to discuss your situation, or use the form on our contact page, and let us help you seek justice. Our dedicated UK claims team are available during normal office hours and we also have a 24/7 voicemail service, ensuring that any calls received out of hours are responded to at the earliest opportunity.
Other solicitor services
Clearly, Direct 2 Compensation specialise in the no win no fee compensation sector. However, we are also able to assist with other matters and can refer enquiries on to expert lawyers. For example, we can help with conveyancing matters, will writing, employment dispute resolution, contractual issues and many more subjects.
“Excellent Service! I would just like to comment on the excellent service I have received from direct2compensation. My call was answered promptly and I was put in touch with the solicitors to deal with my case who have done so efficiently and without complication.
This is a really good service to use when you require advice, help and compensation after an accident.”
M. Cluett – Dorset
“You are a STAR!!!!
Thank you so much, I really appreciate your help and assistance. It was very difficult knowing what to search for online but you have been amazing.”
Miss. R. W
“If I were ever in this situation again, which hopefully I won’t be, I would definitely contact you again for advice & help. In the meantime, continue being the kind, honest and considerate company that you are. It’s a been a pleasure dealing with you.”
Mrs. L. C – Southport
“My husband has received a call today from your solicitor. They are happy to take on my husband’s claim. May I take this opportunity to thank you kindly for your research and help in this matter.”
Mrs. H – Staffordshire
“I would like to thank everyone for their kindness and professionalism, and for the time given to my claim. It is very much appreciated.”
Many thanks – Mrs. R
“Hi, thanks for the update.
I have no further requirements, I am very happy with the service that was provided.”
Thanks again, Chris
“Using direct2compensation felt right from the beginning, right from the first contact, I received quick informative and helpful advice and was directed to an excellent solicitor best suited for my claim. Although my claim is yet to be settled the process has been easier than I initially thought, my direct contact Ian has kept me informed, and followed up contact to make sure if I have any questions or queries he will happily help if he can. Overall a pleasant experience would highly recommend this service.”
“I would just like to say how pleased I am with the level of response I get from the solicitor, she is always more than helpful and always quick to respond.”
“Thank you for sorting my accident claim out for me. I’m super pleased with the outcome and the settlement has come at a handy time and will help me and my family this year.
The process was so easy, I expected some hassle, but both Direct 2 Compensation and the firm that you placed my claim with handled things really well. I was surprised at how quickly the claim settled. Thanks again, much appreciated.”
“I’m not one who would look to claiming for anything as I believe that you should earn anything you receive, but for this matter I felt different.
Although the compensation settlement can’t take the memory of the nasty accident away, it gives me more freedom to grow my own business, which gives me time with my baby boys.
Thank you Ian and your team, I highly recommend them.”
Melany K Dunn
“I just got a call from the lawyers today who you put me in touch with and they had some great news for me, that the third party insurer has admitted liability. I thought you would like to know,
I am so pleased and wanted to thank you for everything (and your website that gave me the info and courage to pursue this claim for compensation!). They said the next step would be to see an impartial orthopaedic specialist to do the medical assessment, and they will let me know when that is. I have been keeping all receipts for expenses and paperwork, but they haven’t asked me for these yet, so I will hold onto these for now.
Glad this will all be a distant memory very soon!”
Mrs. K. G – Herts
Client Stories & Case Examples
- Machine operators work accident compensation – Mr. C. W’s story
- Cleaner’s work accident compensation – Mrs. L. A’s story
- Claiming slipping accident compensation from a shopping centre
- Does delaying your claim affect the outcome? A case study
- Going the extra mile, another satisfied client
- Road Traffic Insurers face test case
- Holidaymakers win compensation claims after suffering chemical burns
- Construction worker from Liverpool receives compensation after an accident at work
- Limitation – make your claim in time!
- Rugby Player Claims Compensation For Eye Injury
- A work accident compensation story
- A day in the life of a Personal Injury Claims Management Company
Our thoughts on the claims industry
- Living normally and claiming personal injury compensation
- It’s not unethical to claim compensation for personal injuries
- What motivates someone to make a claim for personal injury compensation
- Personal injury compensation myths debunked
- Going the extra mile, another satisfied client
- Personal Injury Compensation – it’s about more than money
- The Compensation Culture blame game… Again!
- The Compensation Culture Question