Real-World Example: A Successful Work Accident Claim
The majority of people who come to us after an accident at work are anxious and worried about making a claim. We’re more than happy to explain your rights and give peace of mind that doing so does not impact your ongoing employment, nor your colleagues or the business directly.
One such claimant contacted us last year. He had suffered a serious back injury at work after being asked to lift heavy glass panels weighing over 100kg – without proper training, equipment, or a risk assessment. Despite raising concerns and requesting a hoist, the employer refused, saying the job would be too expensive. The worker was given an ultimatum: do the job or find a new one. With a young family and mortgage to pay, he felt he had no choice.
While lifting one of the panels, he experienced a sharp pain and was later diagnosed with a herniated disc pressing on nerves. He suffered temporary loss of bladder and bowel control and was unable to walk or work.
The claimant was forced to take a prolonged period of leave from work, during which time his employer placed him on Statutory Sick Pay (SSP) rather than continuing his usual pay. This left him facing severe financial hardship and distress at the same time as suffering serious physical pain and limited mobility.
After contacting us, we explained his rights, guided him through the no win no fee process, and referred him to a specialist solicitor. The claim proved successful with the employer’s insurers admitting liability at an early stage given the details provided. The claimant’s solicitor was able to secure an interim payment to help with income loss, as well as private treatment and rehab.
The claimant has now returned to work and his and the employer has reviewed its safety procedures to prevent future incidents. The client was extremely pleased with the outcome and the support he received throughout the process.
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