How to report your accident to the right people

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In many cases after being injured in an accident, people find themselves unable to discuss or report it to the relevant authorities before they are rushed off for medical treatment. At this stage, someone who has been injured in an accident is rightly focused on getting their injuries seen to rather than thinking about making sure the details of an accident have been properly reported or recorded, let alone a possible injury compensation claim. But once they are in a position to do so, details of the accident and injuries sustained should be reported to the right people at the earliest opportunity to give any claim for injury compensation the best chance of success.

Many people don’t know where or how to report the details of their accident, and occasionally find 3rd parties who are less than willing to help them report their accident to the right people. If you’re having such problems, contact us and we’ll help you to understand your rights and who should be notified of the accident.

Ways to report and record the details of your accident

As a general rule, once you’ve had medical treatment – or before if you are able – report your accident to the people responsible for the place where it happened. There are many ways to prove your accident happened where you’ve said it did and in the manner you claim. Below is a list of things you can do to make your claim for personal injury compensation as watertight as possible.

Reporting work accidents

If you have been injured in an accident in the workplace, see your supervisor or manager and request that the details of your accident and any known injuries are recorded in the accident book. Make sure that your words are used to describe the accident and the cause. List your injuries and what medical treatment or 1st aid you’ve had at that time.  An accident book entry can be pivotal to the outcome of any work accident compensation claim, so it’s vital to make sure that things are done properly and accurate recordings of the details of an accident at work are entered in to the accident book.

If your employer refuses to record your injury or won’t let you use or see the accident book, this is not good practise and potentially illegal.

Reporting road traffic accidents

For road traffic accidents you should always report the details of your accident to your own vehicle insurers. Make sure that you obtain the 3rd party vehicle registration number. You can also contact the police and although they’ll only attend the scene if the highway is obstructed or there are serious injuries, they will still make a log record of your accident. Your specialist road traffic accident compensation solicitor can refer to this record whilst claiming personal injury compensation for you should they need to. If the 3rd party driver didn’t stop, such as in a hit and run incident, it is really important to contact the police.

Reporting accidents in public places

With accidents in public areas (commonly slips and trips), such as trips on footpaths, or slips in shops, restaurants and other areas, you should report details of your accident and injuries to the council or owner of the premises. Council offices will have departments who can take a record of an accident in a public place. They’ll often record your name and a brief outline and then send you a more in-depth report form to complete and return. It’s always wise to keep a copy of anything you do fill in and send off. If you suffer an injury in a shop, restaurant or other public venue ask to speak to a manager and request an accident book so that you can make a record of your accident.

How to strengthen your case

  • Take photographs. Evidence is always helpful and even if it’s a photograph showing a hazard, it helps. Remember to try and take a range of photographs – not just close-up images – as it’s always good to show the location of a hazard in relation to a landmark. Whether that is a phone box beside a pothole or a shop sign adjacent to your accident site, it will all help your solicitor when it comes to claiming compensation for your personal injury.
  • Seek witnesses. If someone has seen you fall, witnessed your car accident or was at work with you when you were injured, ask them if they would be willing to act as a witness for you. Of course, it is up to them and they may not want to get involved, but most people are only too willing to help someone and provide their details to support a claim for personal injury compensation. Again, it’s evidence in your favour and will always help your claim.

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Questions & Answers

  1. Emma

    Hi. I am a district nurse and was attacked by a patients dog on duty. It ran at me barking and snatched my diary out of my hand pulling my shoulder and arm aggravating an old injury from a car accident. Can I claim?

    • Ian Morris

      There is the potential to pursue a claim against the owner of the dog. It is unlikely that you could pursue a claim against the employer – unless they had been previously made aware of the dog being a threat and failed to provide any warning.

      If you have reported the injury to your employer and if you can provide the name and address of the dog owner, you should contact us so that our specialist Solicitors can look further in to this matter for you. You can call us on 01225430285 or submit this form to start your claim for compensation.

  2. colin burroughs

    I have recently suffered a bad injury at work. I opened a five bar gate and my leg got trapped at the bottom of the gate, due to my boot getting caught caught in some wire fencing that had been attached to the bottom of the gate by another employee. I have multiple fractures to my leg and ankle and have had surgery to install plates and screws.
    I am now five weeks into my recovery, I am more or less immobile and will be for an estimated period of six months at least due to the injury. I contacted my employer five days after the incident to ask about pay entitlement and whether I should be filling in an accident report. They say they have completed a RIDDOR but I have not heard anything else.
    Should I be able to claim compensation due to the fact that my leg was trapped because the gate had been ‘modified’ and therefore there was barely a gap and the wire caught my foot ?
    Also, should I be insisting further that I have a copy of the RIDDOR report and filling in my own version of events in their accident book?

    • Ian Morris

      Given the severity of your injury and the long term implications of such an injury, the most important thing to do is to get your claim for compensation started. The wire at the base of the gate appears to be hazardous and responsible for your injuries and it is likely that this would give rise to a valid claim for workplace accident compensation.

      You have done all you can with regards to making sure that the accident has been reported and the fact that RIDDOR have been made aware is a good thing.

      We would very much like to help you pursue your claim for compensation and our expert Solicitors would seek to recover compensation for your injuries as well as recovering all loss of income both recently and in the future that has been caused by this accident at work. If you would like to take this further, call us on 01225430285.

  3. Noeleen

    I have made a claim for compensation after a fall. I went for an MRI and the resulting diagnosis was that osteoarthritis is starting. I have been in pain since my fall, but my Solicitor stated that I already had this condition and would not be admissible in court.

    On reading up about osteoarthritis, I note that it is or can be brought on by trauma – such as an accidental fall. This is first called trauma arthritis and becomes osteoarthritis. Is there evidence that this is the case? Just get standard quantum settlement for fall as I could loose if fought further?

    • Ian Morris

      When any claim for personal injury compensation is settled, the amount of compensation that can be claimed will vary depending on the contents of the medical evidence and medical assessment report prepared for the claim.

      As such, the medical evidence can only be deemed to be relevant or applicable if it relates to injuries caused in the accident and NOT for any pre-existing or non-related medical condition. As such, if the experts are saying that you already had osteoarthritis, you won’t be able to claim that your accident has caused the condition as you won’t have the evidence to support that allegation.

  4. margaret holliday

    i tripped over a chair that had been kicked out by children fighting in school and ended up going to hospital because i had an injury to my back and was admitted for 4 days . employer has not put it in accident book and i have been on long term sick over a year and a now on benefits for disability. my employer wants a meeting but i am not able to attend because of ongoing medical condition associated with this which is embarrising but she wants it anyway despite gp writing a covering letter saying I’m not well enough to attend . This is stressing me out
    please could you advise how to take a grievance out with regards to this .
    many thanks.

    • Ian Morris

      The situation you describe would lead us to recommend you seeking the advice of an employment law specialist.

  5. Colin Baker

    I suffered a work injury a year or two ago and missed a few days at work with a Dr’s note. I was disciplined for going over the allowed amount of sick days in the absenteeism policy.
    I now have an injury to my back but I am weary of reporting it as any days absence could result in my losing my job.
    Could you advise me on what I should do and if I should make a claim for the previous injury?
    I have a letter from my employer that clearly states work related injuries are not exempt from the absenteeism policy, is that legal?
    Any help or advice you could give me would be so much appreciated.

    • Ian Morris

      You have two separate issues here, one is a possible personal injury matter – and that is where we are experts and can offer advice and support regarding any possible claim for compensation. The second issue relates to employment law – the policy the employer has regarding absenteeism. This is something you should discuss separately with an employment law specialist.

      Regarding your work injury, you could seek to make a claim for compensation against the employer if you believe that the cause of your injury was due to employer negligence. As such, if the injury could have been avoided if you had been properly trained, provided with protective equipment or due to the negligence of a colleague, you could succeed with a claim for compensation. Your accident would have had to have happened within the past 3 years and the details should be recorded within an accident book.

      Regarding your back injury at work, you should report that to the employer within their accident book system and you should seek medical attention from your GP. You could advise your GP that you are unable to take leave from work due to their absenteeism policy and ask them to note that on your records.

      Claiming compensation from your employers insurers should not affect your right to continue with your work. If you would like to pursue this further, we can take some instructions as to your injury and evaluate whether an issue such as a lack of manual handling training from your employer or something else is sufficient to allow our specialist Solicitors to consider the prospects that your potential claim for accident at work compensation present.

      • Colin Baker

        Thank you very much for your speedy reply and advice. I shall go to my GP as soon as possible and find out what the GP thinks, also using your advice and telling them I cannot afford to miss work. I will also get it recorded in the Accident Book.
        Thank you very much.

  6. Sharon Murphy

    I had an accident in a restaurant in Liverpool but live in Ireland, am I wasting my time trying to claim? I was treated badly at the time and injured myself.

    • Ian Morris

      Not at all. The fact that you do not reside near to the accident location or even in the same country should not prevent you from exercising a legal right to make a claim for compensation.

      We could certainly help you with a claim for compensation and would be more than happy to present the details of your accident to our specialist Solicitors so that they could advise you as to whether or not your claim should be pursued further. All work done by us and our Solicitor partners is done on a No Win No Fee basis.

      With regards to your location in Ireland, we can arrange for legal documents that would need to be signed to allow the Solicitor to act to be sent to you electronically or via the postal system and it would also be fairly straightforward to arrange for a medical and to obtain your medical records.

      Clearly, you have suffered an injury and feel aggrieved by what happened, so why not take advantage of our simple to understand No Win No Fee claims process and let us see what our Solicitors can do for you?

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