Shoulder Injury Compensation Claims & Settlement Amounts

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Many people in the UK suffer with chronic shoulder pain that can have a severe impact on independence and ability to work, often leading to a loss of income. Such injuries can make it hard to perform simple tasks such as dressing and washing, and may require post accident care. Claiming compensation can help in many ways.

Table of contents:

Types of shoulder injury

The shoulder is a vital component in human movement and free movement of the shoulder is vital for usual dexterity and personal independence. Often, injuries such as frozen shoulder and rotator cuff damage may also lead to associated pain and injuries to the neck and back, and can cause nerve damage. Typical shoulder injuries include:

Can I claim shoulder injury compensation?

If you have suffered an injury to your shoulder in an accident that was not your fault you have a right to make a claim for compensation. As with any claim in the United Kingdom, it must be made within 3 years of the date of the injury. It is important to note that it is wise to avoid delaying a claim and ensure that as much of the 3 years is available as possible.

The most common shoulder injuries at the heart of a claim for compensation are caused by falls, slips and trips, in accidents at work or on the road.

If you have slipped or tripped due to a hazard on the floor, a disrepaired pavement or other surface and injured your shoulder, you can make a claim against the business or landowner in question. Work-related injury claims are made against the employer. In either case, you must prove they were negligent in their duty to maintain a safe environment. As with any claim, it is important to ensure that the details of your accident are reported in an accident book.

If you are uncertain as to whether or not you can claim shoulder injury compensation, speak with our expert staff for friendly, helpful advice. We know your rights and can help you understand what options are available to you.

How can claiming help me?

If you are suffering with a debilitating shoulder injury, such as a rotator cuff issue, frozen shoulder, or ligament damage after a dislocation, it is likely that your working life and personal life have been heavily impacted.

At Direct2Compensation we will ensure any claim for shoulder injury compensation you make is given the maximum prospect of succeeding. We know that you will be struggling with a loss of income if you’ve been forced to take time off work, or that you may have had to employ the services of a gardener or cleaner to help you around the home. You may also need help to get dressed or cook meals.

By succeeding with a claim for shoulder injury compensation, not only will our specialist solicitors ensure that you receive an appropriate financial settlement for the pain and discomfort, but we’ll also ensure that any lost income or incurred costs are recovered.

In cases where your long term ability to work is affected, or you need to employ help long term, we’ll ensure that any settlement awarded to you takes your future losses and costs into account.

A further benefit of making a claim for shoulder injury compensation is that you may be able to access specialist rehabilitation treatments at the cost of the defendant insurer. In cases where liability is admitted, our solicitors will act on medical evidence to ensure that any possible routes to recovery are considered, and if appropriate, provided as part of your claim.

Compensation amounts for shoulder injuries

The following is a guide to settlements for the injury only, excluding lost income and expenses, so your final compensation amount could be much higher.

Severity of injuryCompensation amount
Severe, resulting in significant disability. Often associated with neck injuries.£14,600 - £40,150
Serious, with persisting symptoms after surgery. Eg. dislocation, rotator cuff injury.£9,700 - £16,060
Moderate, with symptoms persisting a few years but not permanent. Eg. frozen shoulder, soft tissue injuries.£6,000 - £10,670
Minor, with considerable pain but almost complete recovery within a few years.£200 - £6,600
Fractured clavicle£3,900 - £10,230

How long will my claim take?

It is not possible to assign a definitive time frame to any claim as much depends on issues like the severity of a shoulder injury, the recovery process and handling of the claim by the defendant insurers.

Our solicitors will work hard to ensure that the claim is handled in your best interest and as fast as possible. The claims process does afford defendants a prescribed timescale to respond to various elements of the claim and our solicitors will hold them to such timescales and if need be, use the courts to enforce such demands.

How do I start my shoulder injury compensation claim?

Starting your claim for shoulder injury compensation is easy. We realise that any kind of legal action is daunting and that you may have questions and concerns. Our team are well trained experts with 20 years’ experience in claims and know your rights. We are here to help you understand your options, the claims process and how we can help you. You can call our friendly and helpful staff on 01225 430285 or get your claim started online today. We look forward to helping you make your claim.

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Questions & Answers


  1. mike

    hi , I work in a large furniture store and about 5 weeks ago a delivery of new display beds was made to the store , there was no else available to unload the very heavy beds so myself and a college who are both in our 60s helped unload off a lorry and take them upstairs and and unpack and assemble the.
    While I was dragging a very headboard I felt a sharp pain in my shoulder but thought nothing of it.
    A couple of days later it was still quite painfully and whilst I was gardening I slipped and fell on my aching shoulder again did not think much of it.
    The next morning when I woke up I could not move and my shoulder was extremely painful.
    I phoned in sick but the next day when I woke up I was in such pain I went to a&e by taxi and was told I had torn a ligament and was given strong pain killers and my arm was put in a sling and told it would take months to heal I stayed off work for 8 days.
    Five weeks later I am still in lots of pain and if try to lift ,my shoulder becomes very painful.
    Do I have any claim against my employer?

    Reply
    • Ian Morris

      You may well have a claim against your employer. Has your employer ever provided you with manual handling training and advised you how to lift and move safely? Whilst the item you were lifting may not have exceeded the safe lifting weight, due to the size and shape of the item it could well be the case that it should have been a 2 person lift.

      We would be happy to help you look further in to making a claim against your employer. You can call our team on 01225430285 or ask us to contact you at a time that suits you to get your claim started.

      Reply
  2. Nima

    I used to work for a car rental company where we did a lot of driving collecting cars etc. about 10 years ago and I had a serious car accident which was not my fault and the car was written off. Many years later I started developing problems with my knees and shoulders and I have not had any joint issues at all before that or other illnesses etc. I have seen a few different doctors over the years for the issues and only recently was it suggested to me by a doctor that a serious impact could have damaged the joints and it might only show up many years later. During the accident both my knees hit the dash and I was holding the wheel with both arms so I had a sudden jolt in my shoulders too but at the time I didn’t have any pain to just went back to work. A report was written etc in the system. The joint issues I now deal with on a daily basis have changed my life as I can’t do many things I used to such as sports or exercise also my work is mainly computer based and my shoulders give me a lot of pain when using a computer now and had to take over a year off work to help with the recovery and stayed with family to support me.

    I am not sure what my options are if this is something I can claim through my employer at the time etc as it has really affected my quality of life.

    Reply
    • Ian Morris

      Unfortunately, you are out of limitation under UK law and cannot pursue a claim. The law relating to personal injury claims in the UK requires any claim to be made within 3 years of the date of the accident. Any attempt to claim beyond the 3rd anniversary of the accident date will not be accepted.

      Reply
  3. DENISE

    I work in a nursing home, 27 months ago one of my duties were to clean the store cupboard, as i was stacking boxes a memory foam mattress which was stacked on its end slipped down and brushed against my leg causing me to fall forward. I put my arms out to protect myself and hurt my shoulder. I informed the nurse on shift who thought i should seek medical attention at a&e, my husband was working away and my daughter had 5 children to look after. I carried on my shift after taking pain relief, during my shift the pain was getting more intense and by morning the pain was off the scale. I managed to drive home which was probably against the law. I phoned my daughter and she phoned for an ambulance.
    She also phoned my work place and complained to them that they should of had a duty of care towards me as an employee, and told them that she had phoned for an ambulance as she thought i had broken my collar bone. Which was the case. After my treatment and returned home i informed my employer told them what had happened and for the nurse on shift to do a report. Am i entitled to make a claim? The bone is still broke and causing pain and discomfort still.

    Reply
    • Ian Morris

      As long as your injury happened within the past 3 years (and you have said it was 27 months ago, so you are still inside that period), you have every right to make a claim.

      We would gladly help you make your claim for compensation. Please call our team on 01225430285 or if you prefer, you can ask us to call you.

      Reply
  4. ROB

    I TRIPPED ON A STRAP IN WORK AND INJURED MY SHOULDER, I HAVE BEEN OUT FROM WORK FOR 4 WEEKS SICK AND NOT ABLE TO RETURN FOR A WHILE, I HAVE GIVEN MY EMPLOYER A WEEKS NOTICE, CAN I STILL CLAIM COMPENSATION?

    Reply
    • Ian Morris

      The right to pursue a claim for compensation after an accident at work does not cease when the employee leaves the business, so you do retain your right to make your claim. Before you leave the employer, ensure that the details of the incident have been recorded in the work accident book if you can.

      You have 3 years to pursue your claim for compensation and given your description of the cause of your shoulder injury, our initial view is that you have a good claim with a likelihood that our Solicitors would be able to pursue the matter successfully for you. If you were to succeed with a claim, you would be able to recover compensation for the shoulder injury, the value of which would only be known later in the process once a medical expert can give a recovery prognosis and also you would be able to recover any lost income. costs incurred or losses that are due to the injury.

      Please call us on 01225430285 to find out how we can help you. Alternatively, to start your claim you can ask us to call you at a time that suits you. Our team are ready and available to answer your questions, explain how No Win No Fee works and help you with the process of making a claim for compensation.

      Reply
  5. Carolyn

    I tripped over a carpet at work badly dislocating my shoulder there are bits of carpet everywhere and they are not taped down to make customers aware that they could be a hazard.

    Reply
    • Ian Morris

      You should report the accident to the employer and record the details in their accident book. If possible (and it may well not be possible), it would be good to obtain some photographic evidence of the carpet and the dangerous condition of it.

      We would be very happy to assist you in pursuing a claim for the injury to your shoulder and any associated losses as it would appear that you may well have a very strong claim for compensation. To speak further with us and find out how we can help you, please call us or ask us to call you and we’ll be only too happy to help you.

      Reply
  6. Molly

    My son is a roofer. The guard rail gave way when he lent on it. He fell from the roof to the ground. Now has bruising in the shoulder and a bubble of fluid and a tear. His employer is not happy. Asking for advice.

    Reply
    • Ian Morris

      In this case, it would be reasonable and just to make a claim for the injuries he sustained at work. Whether the claim is against his employer or due to another party (whoever erected or has responsibility for the safety and maintenance of the site most likely), he would appear to have a valid claim for compensation.

      Reply
  7. Kate

    I fell down stairs on my way from the work car park to the office. I fell forwards and ended up dislocating a shoulder, injuring my elbow, knee and ankle on one side and the knee on the other side. I went to hospital in an ambulance for the shoulder to be put back in. It was very cold and icy on the day I fell as well as a lot of dead compacted leaves on the stairs. After my fall, someone from the company arranged for the stairs to be cleared. Do I have grounds to pursue a claim?

    Reply
    • Ian Morris

      There certainly is grounds to pursue a claim for compensation. Whether or not you would succeed with the claim is yet to be established, but given the apparent long term problem of the compacted leaves on the stairs, it would appear that the employer had ample opportunity to have the hazard removed before you fell. It is helpful to your claim that the employer did arrange for the hazard to be removed after your accident, but that is not an admission of liability.

      We would be very happy to assist you further with a claim for compensation.

      Reply
  8. terry

    I sustained injury to my shoulder through carrying steps at least 6km a day for ten months at work. A decision was made by the management to collect all steps from buildings and keep them in one place which meant we had to carry them with us all day long.

    I repeatedly asked time and again at work to have this sorted out and brought the subject up at meetings and was told we should not be carrying steps up the road. I have now been off work for a year and my pay stopped in November.

    My ultrasound report says that I have a torn rotator cuff in the shoulder. I have since had operation to repair the rotator cuff muscles and damaged tendon. Where do I stand?

    Reply
    • Ian Morris

      Whether or not you are expected to carry the steps during the day may not be the issue here. However, whether or not the employer has provided you with training to carry the item safely, equipment to enable you to carry the item safely or indeed properly risk assess asking you to carry the item all day is the issue.

      Given the severity of your injury and the loss of income, it would seem wise to bring this matter to the attention of one of our specialist workplace injury expert Solicitors. We note that you’ve also used the ‘start a claim’ page of our website and provided your contact details. One of our team will call you to discuss this in more detail with you.

      Reply
  9. Ahmed

    Hi, can i make claim? I get my neck pain and my shoulder because I had a hard job. I have been working for 6 year in the same place I have asked to changed my job but they refused. I have a lot of pain and I get medication 4 times a day and waiting for surgery for my neck.

    Reply
    • Ian Morris

      You can’t simply make a claim because you develop an injury – even if it is serious – or because your job is physically hard. However, you can make a claim if the injury has been caused as a result of a lack of employer training, their failure to provide you with the correct equipment and tools to work safely and been negligent in their approach to your health and safety at work.

      Reply
  10. Ang

    Hi, I was injured at work. I was helping put the delivery away and we have a truck with a long arm on it for carpets. The guy was reversing it into the yard and because it was at foot level i didn’t see it. So I fell and hurt my shoulder and have a minor break to radial head, the doctor said around 6 weeks recovery. I went to A&E and back to work following day. Just wondering is this worth perusing? The pain is rather bad and I’m single mother so hard to get dressed etc, all healthy and safety completed in work and the incident was put in the accident book.

    Reply
    • Ian Morris

      Given the injury you have suffered and the trouble that it will cause you whilst you recover, it is certainly worthwhile further investigating this matter for you. It is good to see that you have made an accident book entry with your employer as this helps to provide important evidence to support any claim that may follow for the injuries that you sustained.

      Reply
  11. Deborah kent

    I am a lunchtime supervisor and after school leader at my local school. In 2016 I was in the playground near the basket ball court and I had a special needs child stood next to me. A year six kicked a basket ball and it headed straight for the special needs child, so I put my arm out to stop it hitting him. The force of the ball pushed my arm/shoulder back so hard that I grabbed it and pulled it forward. I had to go in and I documented it in a book we have on us all the time. The pain became worse and ended up on strong pain killers from my doctors, three cortisone injections as it turned to frozen shoulder, and physio. In the end I had to have an operation, five months off and extended physiotherapy in the hydro pool. Is there help I can get?

    Reply
    • Ian Morris

      We could help you find out whether or not you can pursue a claim for compensation if you give us a call so that we can find out a little more information and help you get some advice.

      Reply
  12. Liz

    I was injured in a car accident at work in 2011 and received compensation for a shoulder injury. Six years on I now need surgery on it. Can I make an additional claim? Thank you for your assistance.

    Reply
    • Ian Morris

      Sadly you cannot return to an old claim that has been settled and seek further damages. Any settlement that was made for this accident would have been full and final and should have included any value apportioned to future medical costs or surgical interventions.

      Reply
  13. Kate

    During a house viewing with an agent I fell down the stairs and was taken to hospital by ambulance. After an X-ray it showed I had dislocated my shoulder. I don’t know how it happened (cause) just that I was injured. I’m worried about long term complications, which could be a possibility and loss of earnings (statutory sick pay only) whilst I recover. So I’m not sure what to do or where I stand?

    Reply
    • Ian Morris

      You can only pursue a claim for compensation if you believe that someone else is/was responsible for your accident by way of negligence. To succeed with a claim you will have to identify a hazard or cause that lead you to fall down the stairs. If you are unable to identify a defect or hazard or apportion any blame to the 3rd party no Solicitor will be able to pursue a claim for you.

      Clearly, you have sustained a nasty injury to your shoulder and as such, if you could identify a defect or hazard at the top of the stairs that lead to you falling you could look to pursue a claim for what may well be sizeable damages.

      Reply
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