Claiming NHS accident at work compensation

289 questions have been answered below, why not ask your own?

If you work in the NHS and have had an accident at work, you may be able to pursue a No Win No Fee personal injury claim for compensation. There is no difference between working in the NHS to that of any other employer. In the UK, all face the same duty of care regarding employer negligence and their responsibilities towards the health and safety of all staff. A lack of training, inadequate health and safety risk assessment, or any other area of negligence can lead to claims against the NHS.

NHS Injury Allowance

Separate to compensation claims, the NHS Injury Allowance provides support to staff who sustain an injury, disease or other health condition which is attributable to their employment. However, many NHS staff are not eligible for the scheme – including GP and dental practice staff, and agency staff. Plus, not all injuries are covered and the allowance only tops up sick pay, or earnings when on a phased return up to 85% of pay.

As such, the NHS Injury Allowance may not provide enough assistance to you, and claiming compensation becomes the only option in many cases.

Any NHS employee can claim

The right to make a claim exists for all employees, including those who are temporary staff or working through an agency.

When we consider those working within the NHS, we immediately think of nursing staff, doctors and other medical professionals. However, there are many different roles in such a huge organisation, with people employed in offices, facilities departments, maintenance, engineering and more.

Common NHS work acccidents

There is no single typical accident type that affects workers within the NHS, but common ones include:

Given the size and nature of such a huge employer, it is understandable that sometimes errors can occur. Staff can easily be exposed to the risk of injury through a lack of adequate training, faulty machines or inadequate protective equipment. The NHS can also be a very stressful environment, leading to claims for psychological as well as physical injuries.

At Direct2Compensation we have successfully assisted a number of NHS employees and other care workers with claims for compensations after accidents at work. You can call our friendly and helpful staff on 01225 430285 or get your claim started online today. We take pride in making sure that you feel understood and look forward to helping you make your claim.

289 questions have been answered below, why not ask your own?

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Questions & Answers


  1. Andrew

    Hi
    I was working with operating equipment in the underground deliveries department of a hospital. Due to covid I was reallocated to work right next to the deliveries door, that is supposed to be transparent but hasn’t been maintained so can’t see through anymore. Someone came bursting through the doors and crashed into me and the over excessive amounts of crates he was pushing fell on top of me. I hurt my shoulder and back in the incident and wasn’t my fault, causing me to have time off that is still ongoing. Is this eligible for compensation?

    Reply
    • Ian Morris

      There may well be a valid claim for personal injury compensation in this matter if we can establish that the employer should have ensured that the doors remained transparent and that their failure to do so, directly lead to your sustaining injuries at work.

      This is certainly a matter we should be presenting to our specialist Solicitors. To take this further, please provide further information via our start your claim service. We can then contact you and start the process of recovering compensation for your shoulder injury including any associated costs and loss of income.

      Reply
  2. marie

    I work as clinical support worker. I reported a work related injury to my charge nurse which was caused by me working along side a dementia patient and during their care, I asked to be referred to occupational health on a few occasions. Eventually I said that I’m worried the injury may cause me to have to go on sick leave and the charge nurse just kept on making excuses and never referred. She me kept putting me on long shifts (and night shifts) and now three months later, I’m of work with shoulder pain and I have been told by the hospital that the injury is ‘wear and tear’ due to my work.

    This has cause me mental anxiety and physical pain, for which a Doctor now has referred me on my sick line. I need physio for the injury and also counselling for anxiety issues. On phoning I reminded the employer that I had asked 4 months ago for help and they admitted that they know the situation is work related.

    I’m so disheartened that there was no duty of care to me. Also I haven’t been provided with training on manual handling and I have never seen the charge nurse document this in any accident book or ask me to sign for the incident. There was other nurses who were present at the time it was reported and on occasions I have asked for a referral to occupational health for the pain. It is now getting worse due to working on long shifts.

    Reply
    • Ian Morris

      You may have grounds to pursue a claim against your employer for their failure to address your concerns and provide reasonable adjustments and occupational health involvement despite your warning them of the issue.

      If you would like to speak with our Solicitors about this and seek their advice regarding a potential claim for compensation, please call us on 01225430285.

      Reply
  3. Alexandra Chapman

    I am a student paramedic going into my 3rd year
    Whilst on placement in my 1st year (June 2019)
    I fell into the ambulance and a laceration was caused to my right shin. The nurses gave me the big plasters with healing properties
    I later found my leg to be infected and in which case the ECP on station prescribed me antibiotics for.
    Ambulances are not the cleanest of places but anyway my leg struggled to heal and was infected for weeks

    Eventually it healed but remaining is a massive scar. It has caused me to not want to wear a dress or anything like that as it is visible causing much anxiety and stress.
    I was wondering how I would go about claiming for later treatment and whether I could claim. I know I will have a permanent scar and a year later the scar still has not faded due to the deep ness of the wound itself at the time.
    I was advised to leave it and the infection would come out naturally with the antibiotics.

    At the time this happened I put a datix in regarding the incident at work.

    Reply
    • Ian Morris

      You have a right to make a claim for compensation for the injury sustained, the pain and distress caused by it, the emotional impact that the scar has on you and potentially future medical/rehabilitation costs if appropriate. Any such claim would be against the employers insurance and making a legitimate and honest claim has no impact on your employment rights or future career prospects.

      In your situation, we need to discuss the accident and the cause of your fall and what caused the laceration. We can then ascertain where the liability or negligence may rest and this will enable us to pass this matter to our specialist Solicitors to take further.

      Please call us on 01225430285 or if you’d prefer, you can either ask us to call you or you can make further contact with us by email (justice@direct2compensation.co.uk). We can then offer support and advice and help you with this matter.

      Reply
  4. Joanne

    I have significant wear and tear to my knee joint and need a full knee replacement, this is caused by working as a district nurse for ten years and doing a lot of work on my knees such as leg bandaging bloods etc. Am I eligible

    Reply
    • Ian Morris

      In attempting to hold your employer liable for your injuries you will face difficulties in establishing that the employer was negligent and that there is a causal link between the work you were doing and the employer being negligent. Therefore being able to make a claim successfully would appear to be unlikely.

      Reply
  5. Donna

    I work has housekeeper on ward at hospital I was collecting dinner trays In from patients bedsides tables .There was 1 tray I collected from patient (lady) and she had on the tray nebulisa plastic empty little bottles I told the patient they weren’t suppose to be on the tray., I Then grabbed a few tissues to remove them before taking the tray away and unbeknown to me I felt a sharpe prick to my thumb! I said ouch what was that she replied oh that’s my insulin needle. It was so very small I hadn’t noticed it amongst the little nebulisa bottles. I then quickly bleed my thumb and washed it,I then informed nurse in charge She asked another nurse to help me fill a daytex form in on computer. I then had to have bloods taken and I’ve been to see Occuputional health and had to have some vaccines done and got to have more vaccines done!

    Reply
    • Ian Morris

      We would like to further investigate this for you and find out if we can recover compensation for you for the stress and anxiety caused by the incident and blood tests etc that you would have gone through as a result of the needle stick injury to your thumb.

      Please provide more details for us here and we can then look in to this for you.

      Reply
  6. emma

    Good afternoon,
    I had a fall last may at work, and i have already spoken to some solicitors and they said as there was no witness to my fall that i would have a less than 50% chance to win, the accident is causing me problems at work and i am close to being fired due to my sickness levels because of my injury, is this something i should pursue?
    Thank you

    Reply
    • Ian Morris

      What caused you to fall? How did the accident happen? Please contact us on 01225430285 so that we can further discuss your accident at work and we can then ascertain whether or not we can help you pursue a claim for personal injury compensation. Alternatively, email a description of the accident to us at justice@direct2compensation.co.uk and we can look in to this for you.

      Reply
  7. Hannah

    I work as a health care assistant for the NHS, during coronavirus my ward got closed and me and all of our other staff members have been moved around continuously to other wards and other specialties. Whilst working one day I was putting mittens on a patient who had a dolls in place because she kept taking off the oxygen mask. She became very agitated and aggressive with me. She pinched all of my arm drawing blood whilst I got one mitten on. (These pinches have now left me with scares on my arm).The patient then proceeded to punch me in my stomach which caused me to loose my balance and made me become side ways on to her where she then kicked my knee side ways on. This resulted in my knee becoming dislocated. I reported it to the nurse in charge but was unaware I had dislocated my knee at the time. At no point did the nurse in charge tell me to go to a&e to have it checked out and so I remained and continued to work for the remainder of my shift (8 hours). I finally went to a&e after 3 days as I thought I’d just badly bruised my knee but they believe that my knee was dislocated. I have been off work now for a month and am not expected to be back in work for another month. I currently have to use crutches and a hinged leg brace to support my knee and move around. Because of this incident I had to cancel my driving test and it has put many plans on hold. Do you think it is worth me making a claim for compensation as I have missed out on a lot of pay and driving test.

    Reply
    • Ian Morris

      If the employer had failed to make you aware of the risks posed by caring for the patient who assaulted you, you could pursue a claim against them for the injuries sustained. Also, if you were not trained specifically in the handling of patients with aggressive or violent tendencies, a claim can proceed.

      Please call us on 01225430285 so that we can further discuss this matter and get a formal consideration of your potential claim from our specialist Solicitors. Alternatively, you can ask us to call you if you prefer.

      Reply
  8. Janice

    Hello
    I worked as a nurse in the NHS for many years.
    I now have arthritis in my hip and knee. I think this was caused by lifting people.
    Would i be able to claim any compensation?
    Thank you
    Janice.

    Reply
    • Ian Morris

      You would have to pursue a claim within 3 years from the date at which any symptoms first presented as that would be the ‘date of knowledge’ which is the start of your 3 year limitation period.

      Reply
    • Lindsey

      I work as an HCA but I haven’t been provided with any moving and handling training by my employer. I moved a patient at work and hurt my back. I was off work since April and returned but I still haven’t been given training! Can I do anything and make a claim?

      Reply
      • Ian Morris

        Yes, you can make a claim and we can help you do this. Please call us on 01225430285 so that we can further discuss this matter and explain the process to you. Alternatively, if you would rather contact us by email, please do so to: justice@direct2compensation.co.uk

        Employers have a duty of care to ensure that the risk of injury in the workplace is minimised. In roles such as the one you perform, moving and lifting is an essential part of the job and for an employer to fail to provide you with the required training to help you lift and move safely is negligent.

        Our specialist Solicitors can seek to recover compensation for the injury to your back and also recover any loss of income or other incurred costs relating to your injury.

        Reply
  9. Karen

    I work in the community as a healthcare assistant for NHS visiting patients at home. This week I visited a patient and I was attacked by her dog it bit my left calf It had bleeding, broken the skin and it is painful. I suffered a terrible attack and I needed to leave the patients house and go straight to the a&e I was very upset and waited their for up to 2hours. I needed tetanus vaccine and I am on antibiotics for one week. I will need to take at least 1 week off from work and I am in pain and suffering from medication side effects. I had done a datex and reported it to the police. Is there a claim , as the nhs should provide a safe environment?

    Reply
    • Ian Morris

      This is certainly a matter that we can ask our Solicitors to discuss with you as there is the potential to pursue a claim.

      If you would like to make contact with me directly via email (ian@direct2compensation.co.uk) we can have this looked in to for you.

      Reply
  10. James

    I work in a private mental health hospital, recently I have had a cup of boiling hot water thrown into my face by a patient which has resulted in 2nd degree burns to my face, head and ear all on my left side, i spend 5 hours in the hospital and transferred to another hospital as the doctor thought I may need a skkn graft, thankfully I didn’t but all the left side of my face has been left peeling, blistering and I am in alot of pain, i keep getting flash backs of the incident and now afraid of hot water, im scared to go into work incase this happens again. With it being a mental health hospital am i to expect this or is there a claim? I have logged it with the police, I have medical records on file to prove I was there, I have pictures of my wounds and all paper work has been completed regarding the assault. Is it worth me chasing this up

    Reply
    • Ian Morris

      The fact that you were working in a mental health hospital does not mean that your rights and the obligations of the employer to minimise the risk of injury are waived, indeed you have a right to make a claim.

      Our Solicitors would want to know what information you were given about the potential risks of the patient who assaulted you and whether the employer had failed to provide the right guidance, updated care plan or risk assessment or whether you had received the correct training.

      Please call us on 01225430285 so that we can take some further details and have this matter formally considered for you by our Solicitors. We work on a No Win No Fee basis, so you can further investigate your potential claim without having to pay any costs should the claim either not be pursued or if it were to fail.

      Reply
  11. diane

    Hi i had a accident at work where my ward manager has left a piece of wood on the floor and I have slipped on it hurting my back and fracturing my wrist.

    Reply
    • Ian Morris

      If you have not already started a claim for personal injury compensation as a result of the injuries you sustained in your accident at work, please call us on 01225430285. The scenario you describe indicates that you have a strong likelihood of succeeding with a claim for compensation and our specialist Solicitors would be happy to pursue this for you.

      If you would rather that we call you, please use our ‘call me back‘ form and we’ll be in touch to answer any questions you may have and help you get your claim started.

      Reply
  12. Irina

    I sustained a small wound, a bruise, lump and swelling on my forehead after a newly installed donation box was affixed on the wall near the mains. I was unplugging the computer from the mains and upon standing up, I hit the sharp corner of the acrylic donation box by accident.

    Reply
    • Ian Morris

      When an item is affixed to the wall of a working environment (or anywhere else for that matter), consideration must be taken in to account as to whether that item is located in an area that may be hazardous to health or possibly cause injury.

      In the scenario you describe, it may well be the case that the donation box was located in a dangerous position that would pose a risk of injury – such as the one you have sustained and a claim for injury compensation may follow.

      If you have not already done so, you should make sure that your injury has been recorded within an accident book or reported to the relevant person. If you would like to get more advice from us regarding a possible claim or ask questions about the claims process or how we can help you, please call us on 01225430285 or ask us to call you.

      Reply
  13. Nefer

    I work in NHS as staff nurse. I contracted the coronavirus at work from a collegue (she became hill the day after and I became unwell immediately after). At that early stages, my Unit had masks enough to cover the staff and, working in a transplant unit, we can easily limit the access to visitors. I suggested to use PPE since Italy started the lockdown but my Matron and Head of nursing said it was not necessary. I became ill and the corona reactevated my EBV, and I ended up with nearly 2 months of sickness, paid just as basic pay. I now feel scared to go anywhere without a mask on, and for that I can’t even access to the hospital canteen as PPE are there forbidden.

    Reply
    • Ian Morris

      The usual obligations for an employer to ensure that the risk of injury or illness within the workplace will clearly have been impossible for the NHS to uphold given the rapid spread of and unique pressures caused by the Coronavirus pandemic. As such, it is as yet unclear whether health workers – such as you, who contract Covid-19 during their working duties will be able to bring claims against the employer for the pain and discomfort caused to them by the virus.

      We are currently monitoring this fast moving situation in order to ascertain whether or not it will be possible for any claimant to succeed in such an action. Of course, each case will need to be considered individually and it will come down to when the health care professional contracted the virus and what planning and provision their employers had put in place to try and reduce the risk of infection.

      In your case, you were most likely making the correct call in suggesting that the employer utilise PPE on the ward earlier than the employer actually did. However, at the time, your employer was acting in accordance with government guidelines, so it is questionable as to whether you would be able to establish negligence on their part.

      However, we would like to find out a little more about your situation and the nature of your employers planning etc, so that we can advise you further.

      If you could respond to the below points, we can then look in to this for you.

      1, The full details of what PPE was provided to you: face mask, gown, visor, goggles, gloves, shoe covers etc
      2, How often were these changed on a shift: one set per patient/ one set per shift
      3, Were you working with COVID patients/specific Covid ward or another type of patient i.e a surgery ward, paediatric, gastric ward (as different PPE requirements apply to different wards, but these patients can subsequently become COVID but no one would have known initially)
      4, What was the advice being given to staff about their hygiene at work ie hand washing, hand sanitiser, other advice and how was it given (signage, emails, verbal etc).

      Reply
  14. June

    I work on the NHS Staff Bank as a Nurse. I contracted Coronavirus (test confirmation) at the start of April working in what I believe was an exposed position. I did not have PPE when working on the ward. I was working with colleagues who had come to work with high temperatures (this was confirmed later in the shift). I was also working in a bay in the ward with a Covid-19 positive patient and felt I had inadequate protection. I am still suffering from the effects of having Coronavirus (continuous cough and breathlessness, fatigue) and have had no statutory sick pay processed by my employers.

    Reply
    • Ian Morris

      At this time, it is unclear as to whether you (and people in your position) will be able to bring a claim against the employer (NHS) if they contract Covid-19 whilst not having access to the appropriate PPE equipment.

      Of course, in usual circumstances, any employee who is not given the correct PPE provisions by an employer and then sustains injury or illness as a result would have a right to bring a claim against their employer for negligence towards their health and safety. Whilst there is clearly a valid argument to be made in your favour in that you were left at a disadvantage due to employer negligence, the counter argument would be that the rapid rise of Coronavirus around the world meant that it was impossible for employers to procure sufficient PPE as the global demand far outstripped supply. As such, the the current view within the Personal Injury sector in the UK is that courts are likely to act favourably towards employers such as the NHS should a claim be made in that this was an unexpectedly serious issue and that it was beyond reasonable expectation for employers to be fully prepared with the correct PPE provision.

      However, we have assigned your comment a reference number on our system and will ensure that you have the details of this as we do intend to monitor this situation and continue to investigate whether or not there is likely to be an opportunity for claimants such as you to take action.

      We will be in touch!

      Reply
  15. Alan

    I work in security inside a hospital 2 months ago l slipped on an up turned carpet and badly bruished my leg knee and upper arm what are my chances of making a claim

    Reply
    • Ian Morris

      Our initial view is that you have a valid claim. The furled carpet that caused you to trip and fall is something you would have a good prospect of succeeding with in a claim for personal injury compensation.

      We would like to speak with you and help you with a claim via our No Win No Fee service. Please call us on 01225430285 or if you prefer, you can ask us to call you so that we can further discuss your accident and help you make your claim for personal injury compensation.

      Reply
  16. Rhea

    Hi,
    I had tripped by one of the isolation tape on the floor whilst doing terminal clean. This was situated the corner of the floor which cause me to trip and hurt my right leg as I was walking toward my right side whilst cleaning the wall.
    I’m now in crutches and a and e staff said I can be off for atleast 2weeks. And if still hurts I will require image to check my ligaments around my knee.
    I have another job which caused me to be played off work both jobs
    Can I claim?

    Reply
    • Ian Morris

      Our initial view is that you do have a valid claim for personal injury compensation. We would like to help you pursue this. Our Solicitors would look to ensure that you are appropriately compensated for the pain and discomfort caused to you by the injury and also ensure that any loss of income, both in this role and any other role you may have is also recovered.

      Please call us on 01225430285 or if you prefer, you can ask us to call you. If you would rather liaise with me further by email, please feel free to contact me at: ian@direct2compensation.co.uk

      Reply
  17. Janet

    In March 2020 I went into our store room to get a visor before commencing the needling of our dialysis patients. In order to get the visors in needed to stand on the stool as the visors were on the top shelf. Turning around to come of the foot stool I tripped and fell on my left side breaking my left wrist and hurting or spraining my foot ( the foot was not xrayed) I had 6 weeks off. Both my foot and arm still hurting should I make a claim?

    Reply
    • Ian Morris

      There is certainly the potential for you to make a claim against the employer for the injury sustained and the impact it would have had on you. We need to find out a little more about the incident and how it happened, but we do feel that you have a claim that should be further investigated. It is likely that the employer should have provided a safer piece of equipment for you to obtain required items that were stored at height and that may well be seen as negligence on the part of the employer and enable you to recover compensation for your injuries, the pain caused and any loss of income or incurred costs.

      Please call us on 01225430285 so that we can speak with you further. Alternatively, if you prefer, you can ask us to call you so that we can help you further with this matter.

      Reply
  18. Kelly

    I began working for the Swindon hospital NHS July 2019 in biochemistry. A certain piece of equipment was broken when I joined however all staff were still using it and therefore so did I. This machine was a centrifuge- (heavy metal box to spin bloods) the lid is unstable and whilst cleaning it fell on my hand and I may have a possible fractured scaphoid, I have to go to fracture clinic in a few days and I’m currently in a splint. Everyone knows the manager knew but naturally he’s playing dumb and blaming the servicing company as the label says services on 12/03/20 – which staff members over heard him saying to the company leave that and concentrate on the rest- If you have time come back to that one.
    I don’t really know who’s at fault, however I would like an answer.
    I also never had competency training when I started. I’m not sure if that makes a difference as I knew what I was doing in terms of using equipment

    Reply
    • Ian Morris

      My initial view is that you have a valid claim. I certainly feel that your situation warrants further detailed consideration and should be investigated further. Please call us on 01225430285 or if you would prefer us to call you, please do provide your contact number and we’ll be in touch.

      Employers have an obligation to ensure that the workplace is as safe as it can be. This requires them to ensure adequate training, regular maintenance of equipment or tools and the removal from use of any machine/tool that is broken or unsafe. As this has not happened in your case, there is certainly a prospect of succeeding with a claim.

      Our No Win No Fee service affords you the opportunity to have your situation reviewed in detail by specialist qualified expert Solicitors, without you having to worry about the potential cost should your claim fail. Making a claim would not impact on your right to continue with your work and would not give the employer an opportunity to dismiss you or weaken your working rights in anyway.

      If you would prefer to liaise further with me about a possible claim for compensation via email, please feel free to do so – I am available at ian@direct2compensation.co.uk and look forward to hearing from you.

      Reply
  19. Jan

    Hi I’m Staff nurse working in Interventional Radiology. I have been on a 12 month contract started in August 2019. Since January I have been asking for a reduction in my hours from 37.5 to 24 hours per week, as I have to wear lead protection, which has caused me lower back and abdominal pain. On 23rd March I had to go off sick as I was having shoulder pain, pins and needles radiating down my arm into my right hand, stabbing pains were extremely painful. I am still off sick and have received an assessment from Occupational Health who have referred me to Physio. I have been off seven weeks and have only just been referred. My manager refuses to reduce my hours. So I resigned as clearly I am unable to continue wearing the lead protection. I am still in pain and the pins and needles are still present.

    Reply
    • Ian Morris

      Please contact us on 01225430285. We feel our Solicitors would like to speak with you regarding your situation and the back/shoulder/arm pain that you have developed as there could be a potential to pursue a claim against your employer on that basis. There may also be the possibility of a separate claim under employment law for the fact that you resigned feeling that you had no other option. This is also something that another of our specialist Solicitors may be able to help you with.

      If you would prefer to make initial contact with us by email or via our website, please do so. You can email our team at justice@direct2compensation.co.uk to get the ball rolling and find out more about your options.

      Reply
  20. Stephanie

    I am a student paramedic and was hit by a patient which broke my nose. I had it re-broken and set straight in hospital but because the referral took so long the cartridge had already set so my nose is not straight. The NHS have refused to operate as I don’t have a medical issue and I’ve been quoted over £6,000 to fix it privately. Can I get compensation for this?

    Reply
    • Ian Morris

      You may be able to pursue a claim against your employers insurance cover or via the criminal injuries compensation authority scheme. Our Solicitors can assist with this via our No Win No Fee service. Please call us on 01225430285 or if you prefer, just ask us to call you and our team will be in touch to help you get further advice regarding your situation.

      Reply
  21. Tracy

    I was dealing with an intoxicated female who myself and my crew mate had to call for assistance re her verbal abuse.
    She had a head injury we calmed her down but when wheeling her out to ambulance she unclipped Chair belt and threw herself on top of me.
    I got told because I did not charge her with in 24 hours I have no claim against criminal injuries or ambulance service.
    To let you understand I did not get my MRI scan until 3 months later yes severe back pain, now multiple fractures on my spine.

    Reply
    • Ian Morris

      To pursue a claim for criminal injuries compensation via the Criminal Injuries Compensation Authority (CICA) scheme, the ‘victim’ must report the matter to the police within 24 hours. Reading your description leads me to assume that you are a Police officer? Did you ever report the incident as an assault?

      Reply
  22. Louise

    I am a domestic for the NHS. From October, I was put on deep cleans doing buffing and carpet cleans. I complained that I was in pain with both my arms, wrists and that my right hand was worse. Then on 16th of December 2019 my manager referred me to physiotherapy, where they thought it was tendonitis and I was recommended not to do as many deep cleans – which was told to my employer. However, this didn’t happen & I was asked to go on the wards where I was having to carry hoovers up 2 flights of stairs, before deep cleaning. My right arm was that sore that I made an appointment with my GP who said I had carpal tunnel syndrome and gave me a sick note for 8 weeks of leave. I have been informed today that I wont be receiving any pay this month at all.

    Reply
    • Ian Morris

      You have a right to make a claim against the employers insurance for carpal tunnel syndrome compensation, which if successful would see you recover compensation for the pain and discomfort caused by the injury and importantly, enable you to recover any lost income or other incurred expenses. We can help you make your claim on a No Win No Fee basis with our specialist Solicitors ready to investigate your case and work to recover your losses.

      Your employer may be liable in your case if they have not correctly risk assessed the nature of the work that they are expecting you to perform, or provided you with adequate equipment and training to enable you to work safely. Given the weight of the vacuum that you had to carry up flights of stairs, it could be that the employer has been negligent. Employers that task staff with physical work of a repetitive nature and use heavy or vibratory equipment must also ensure that appropriate job rotation and breaks are provided to minimise the risk of an industrial injury such as carpal tunnel syndrome.

      Please call us on 01225430285 to find out how we can help you and get some further advice. Alternatively, if you would prefer that we call you, just let us know when and we’ll call you to help you start your claim.

      Reply
  23. Jacqueline

    I am a staff nurse in the NHS. I was putting a bag into the large sin bucket in our sluice and unbeknownst to me the domestics had put two bags of paper on top of the lid. The bags were hidden behind empty boxes. As I lifted the lid the weight of the paper bags caused the lid to jerk down causing me to jerk my arm. This has resulted in me having a rotator cuff tear which has been diagnosed following an ultrasound.

    Reply
    • Ian Morris

      Injuries to the rotator cuff are known to be extremely uncomfortable and cause numerous difficulties with independence. Simple tasks such as putting
      a jumper on or reaching up to a kitchen cupboard become very painful and dexterity may be impacted. As such, successful claimants in cases for rotator cuff injury compensation can seek damages for the pain and discomfort caused by the initial injury, the impact on their day-to-day life and for any loss of income or other associated losses caused by the injury.

      In your case, we feel that you have a valid claim with good prospects of success. We would like to help you with your claim so please call us on 01225430285 so that our team can discuss this with you and help you start your claim. Alternatively, if you would prefer that we called you, just let us know and we’ll call you when it suits you .

      Reply
  24. Jonathan

    I was moved from my usual ward to a covid-19 ward without being told it was a covid-19 ward.
    I walked into the ward without any PPE to find out where to get changed into my uniform and only found out then that it was a covid ward.
    So I wasn’t informed I was going to a covid ward and I wasn’t supplied any PPE before entering the ward.
    It has caused me a lot of stress and fear of coming to work but I have to come to work to provide for my wife and 1 year old child.
    Would I be entitled to compensation because of stress caused?

    Reply
    • Ian Morris

      Whilst we fully appreciate that the situation you describe would cause you anxiety and some stress, it is not the case (as things stand) that you would be entitled to any compensation. It would appear that you are a medical professional of some sort and as such, you face the risk of infection on a daily basis. Whilst the Covid-19 situation is obviously stressful, the worry of possibly becoming infected is not something that you could pursue a claim for.

      Reply
  25. HeM

    Hi in this pandemic is a doctor able to sue the NHS trust or public health England if they get infected with covid because of their inadequate recommendations for personal protective equipment.

    Reply
    • Ian Morris

      The reality is that the courts would likely be extremely reluctant to find against the NHS in this matter due to the vast and unprecedented scale of the onset of the virus. Certainly at this time, it is unlikely that a claim could proceed. However, when the current situation has eased and the way in which the National Health Service was or wasn’t adequately funded, prepared and equipped has been established, it may then be possible to take action for the lack of adequate PPE.

      Reply
  26. Penny

    When assisting a patient (using correct equipement/procedure) the patient collapsed and as I was already holding him to assist to stand, I took all his weight and then had to lower him to the floor (amongst equipment) in order to be able to call emergency bell for help. I now have chronic back pain and have been off work for 4 months now with no end in sight. No diagnosis yet as awaiting imaging. Had a meeting with HR and now feel pressured into returning quickly as my pay will be halved and they want monthly meetings.

    Reply
    • Ian Morris

      Your employer cannot force you to return to work if that goes against the advice of your Doctor and their view on your fitness to work. However, the employer is correct to want to discuss the situation with you regularly and indeed, may well be acting in your best interests in working out how they can help you to return to work safely.

      If you would like to discuss your back injury with our specialist Solicitors with a view to seeing if there is any possibility of making a claim for your injury and the ongoing pain you are suffering, please call us on 01225430285. We’re still available to help and support you during the current situation. We’re all working remotely and still able to advise and help claimants make their claim for personal injury compensation.

      Reply
  27. Paul

    Whilst transporting patients I got out of the ambulance at Bexhill hospital, I stepped in a puddle which turned out to be a pot hole, I twisted my left knee, it was so painful I could not weight bear and have missed 3 weeks at work. My knee is still not fully recovered

    Reply
  28. Caroline Luxton

    A week ago whilst trying to roll a large bariatric patient in bed , the patient became very aggressive and slung herself back on her back and then grabbed my shoulder launching me forward. I’ve had extreme pain in my neck, shoulder and arm since with nerve type pain shooting down my arm. My doctor has given me strong pain meds and I’ve had two xrays done. No bone injury however my doctor has said theres severe soft tissue damage to my shoulder and neck muscles and wants me to be referred to Occupational health through my employer to receive physiotherapy. The xray on my neck shows osteoarthritis to my thoracic area and I believe this injury may have made issues worse. The pain is currently intense and I’m not managing it very well. I’ve been off work for a week so far and although keen to return I’m struggling to use my Right arm. My work is very physical.
    Am I eligible to make a claim as a patient inflicted this injury on to me?

    Reply
    • Ian Morris

      Although your work is physical and the injury was inflicted by the patient, there may still be the potential to pursue a claim for soft tissue injury compensation. Our specialist Solicitors will need to consider whether the employer could have or should have taken any further steps to reduce the prospect of this happening to you. If they feel that the employer has missed something, they will pursue a claim for you.

      We work on a No Win No Fee basis, so making a further enquiry is a no brainer. You have already sustained the painful injury and there is no risk to you letting us find out from our Solicitors as to whether or not you can make a claim. Please call us on 01225430285 or if you would prefer, as us to contact you at a time that suits you so that we can take some further details and get you the advice you need.

      Reply
  29. Jason

    I’m a hospital porter, whilst collecting clinical waste. a bag was not sealed, as I lifted it high into the bin a catheter bag emptied over my head. Going into my eyes and mouth. I had to drive home and clean up, come in during leave for blood tests and am waiting for further tests. Where do I stand?

    Reply
    • Ian Morris

      There is a potential claim for personal injury compensation in this matter. Not withstanding the distressing nature of the incident, the stress and anxiety of having to await the outcome of tests for contamination would be something that you would be entitled to make a claim for.

      The failure of the bag to have NOT been secured and tied is likely to be seen as negligence and we feel a claim is worthy in this scenario.

      Start your claim with us here, or by calling our team on 01225430285.

      Reply
  30. Gemma

    I’m a health care support worker within the nhs, the trust is having some building work done, there was a cable in the road and on the footpath. I tripped over this cable and I hurt my knee. I haven’t sought medical advice as yet as I could still walk, but have a little pain. Am I able to make a claim?

    Reply
    • Ian Morris

      If the cable you mention was across the pavement due to the building work being undertaken, the cable should have been secured under a rubber ramp and marked with hazard warning markers. You could pursue a claim if the cable was not secured or marked, but the accident would need to be on record with the accident site – in this case your employer within their accident book.

      The other issue to consider is whether or not your injury is sufficiently severe to warrant making a claim. You mention a lack of medical attention – which is fine. However, if the injury is something that you recover from within a few weeks and there is no medical evidence available, you won’t be able to demonstrate that your injury is sufficiently serious. If you are limping and have leg pain or a back injury, you really should get the incident noted on your medical records and ideally take some photographs of the cable.

      Reply
  31. Rosie

    I am an ambulance technician and have suffered a back injury due to a student paramedic who I was working with being unable to hold the weight of the carry chair and dropped it forcing my lower back to pop and the sciatic nerve is now trapped causing severe pain. The student had said she was trained in manual handling but was just too weak to lift. I now have severe lower back pain, sciatica and reduced sensation in my left shin and foot. I have been put on strong pain relief and am hoping to get back to work on a phased return, but it would be office duties which I can’t stan, rather than responding in an emergency ambulance. I have been given the time frame of approx 12 weeks to recover. It’s affecting my mental health too. I was wondering if it is worth claiming for compensation due to lack of overtime earnings and reduced pay if I’m off too long. I have also been told the sciatica could be lifelong. What compensation is usual for these kind of claims, what evidence do I need and will it get me in trouble with my employers. Many thanks

    Reply
    • Ian Morris

      It is not possible to state at this stage as to what value your claim would have. The value of compensation would only be known at a later date when time has passed and treatments have been provided so that the extent of your recovery can be properly understood. Obviously, the less you recover and the longer you suffer symptoms for, the higher the value of the injury element of your claim.

      If you were to claim successfully, you could recover any lost income – including usual overtime payments – along with any other out of pocket expenditure to ensure that your losses are recovered.

      Finally, you would not face disciplinary procedures or risk losing your work through exercising a legal right to make a claim for compensation.

      Reply
  32. Joanna

    I tripped over a cable 2 days ago and fractured my head of radium (elbow) at work as a nurse for NHS. Now on sick until it heals. What are my rights?

    Reply
    • Ian Morris

      If the cable was at work and was lying in a working area or walkway, you have every right to pursue a claim against the employers insurance cover for the pain and discomfort of the injury and the impact it may have on your working and social life. Employers have a duty of care to ensure that the working area is free of tripping hazards and as such, all cables and similarly potential hazards should be secured to prevent them from causing tripping accidents.

      Please call us on 01225430285 to get some help and start your claim.

      Reply
  33. Nigel

    How much of the compensation would I receive if my claim is successful?

    Reply
    • Ian Morris

      With our No Win No Fee claims service, if your claim is felt worthy of pursuit you will be given the opportunity to formally instruct that Solicitor to act for you on a No Win No Fee basis.

      All claimants will pay nothing if their claim fails – so long as they have not given false, dishonest or fraudulent instructions.

      Should any claim succeed, the claimant will contribute up to 25% of any settlement awarded to them along with the cost of ATE insurance cover (should your Solicitor need to provide the same to you) towards the costs of the claim.

      Reply
  34. wendy

    I work on a psychiatric intensive care unit, I fell whilst in pursuit of a patient last February. I injured my arm and subsequently frozen shoulder, i have been off work since as i am unable to engage breakaway techniques, am I able to claim anything ?

    Reply
    • Ian Morris

      You would be able to make a claim if you can apportion the blame of or cause for your fall on negligence. In this scenario, if you tripped over something that was blocking a walkway or floor space, or if you slipped on an unmarked hazard (such as a spillage), you may be able to succeed with a claim.

      If you simply slipped or fell due to misfortune and their was nothing your employer could have done to prevent the accident happening, you will not be able to claim.

      Please contact our team if you would like to discuss the incident in more depth and get a better understanding as to whether or not you can make a claim.

      Reply
  35. Stuart

    Hi, I am a diabetic and have already had a toe amputated, my employers made no attempt to adapt my work on return, a few months ago my foot started hurting at work and I told my boss that walking so far was causing me problems he said I had to get on with it as the checks needed doing. I have since developed another toe wound and am at risk of losing it, my consultant agrees it has been caused by pressure during walking at work. Do I have a right to claim?

    Reply
    • Ian Morris

      Your employer is not obliged to make alterations to your working role if the changes that you would need would make it impossible to do the job for which you were employed to do. However, if you have informed the employer in writing of your desire to alter your working role, they are obliged to look in to whether or not it is practical to do so and if not, to provide you with a detailed report as to why.

      Reply
  36. Alexandra

    Hi. I’m a nurse. One of my patients fell, I helped him back in his feet, before I gave him any instructions he turned and dropped in his chair. My foot stayed where it was and the rest of me went with him. I twisted my ankle and now I have to wear a plastic boot and crutches. I’m currently off work loosing out on my overtime which I heavily rely on. Is there any support I can get with this?
    Thank you

    Reply
    • Ian Morris

      Notwithstanding the painful injury you have suffered and the impact it is having on your life and ability to work, I can’t see how you could make a claim against your employer on this occasion. Sadly, it would appear that the patient has simply collapsed and there was nothing that your employer could have reasonably been expected to do to avoid this incident happening.

      Reply
  37. Molly

    I had a wound on my ankle which required being glued by a doctor after a patient had thrown glass. Police were already called as the patient was mentally unwell and very aggressive, they took all details down including photographic evidence.
    Would I be eligible for a claim?
    Kind regards
    Molly

    Reply
    • Ian Morris

      There is the potential to make a claim in this scenario. Why not use our ‘start a claim‘ form to submit further details so that our team can help us. If you could provide as much information as possible, we’ll then follow that up with a brief phone call to discuss matters with you and ensure that you understand the process before we then submit your claim to our Solicitors.

      Reply
  38. Max

    I have been diagnosed with severe osteoarthritis in my hip and knees and have to have a hip replacement and then a knee replacement. I’m in severe pain . Could I sue the Nhs my employer for causing me to have osteoarthritis?

    Reply
    • Ian Morris

      To succeed with such a claim is likely to be very hard. The issue you would have is proving causation – that is to prove that your employment and the negligence of your employer has caused the condition you are suffering with.

      Reply
  39. Zoe

    Hi, My mother in law was a nurse in the NHS for over 40 years and had to move patients daily. She has a very small frame (less than 5ft tall) and this work was a struggle but considered part of the job. She is now 71 and her quality of life is low due to arthritis, which her doctors put down to the nursing work. Would she have a good case for a claim?

    Reply
    • Ian Morris

      Unfortunately, it is highly unlikely that your Mother-in-Law would be able to pursue a claim. There are two huge hurdles she would have to face to make a claim, with the main issue being one of limitation. Her symptoms would undoubtedly have been present for some years – even if they are worse now – and a claim MUST be made within 3 years of the date of an injury or the development of symptoms. Therefore, it is most likely the case that she is outside of the 3 year period. Secondly, there is the issue of causation – that is to prove a causal link between the work done and the health condition being suffered with. Whilst logic could well indicate that her work was hard and may have caused injury, arthritis can occur as a result of age. As such, an employers insurance will not admit to any liability in such a claim.

      Reply
  40. Karen

    I got bitten by a un-diagnosed mental health patient last year. I have been left with 2 scars on my arm & anxiety.
    I have a good working environment & the workplace did offer me counselling but i have been waiting since.

    Reply
    • Ian Morris

      Have you chased the employer up for the counselling therapy? If you have and nothing is happening, you could consider making a claim for compensation against the employer that would (if successful) open the possibility of accessing therapy at their expense.

      Reply
  41. carol

    I work as a housekeeper on a patient ward I had a fall due to no signage saying the floor was wet. I did a datex report to my Manager to ensure that the accident was reported properly. I fell heavily on my knee and the doctor has signed me off work for 4 weeks in total. I still get discomfort and can’t kneel on my knee back. At work I have had good support from managers and I am worried about making a claim as I have a good relationship within my trust and love my job.

    Reply
    • Ian Morris

      Firstly, we feel you have every right to make a claim for compensation as your injury was caused by negligence. Our initial view is that you have good prospects of succeeding with a claim against the insurers of the employer should you pursue such action. The failure of staff to erect a hazard warning sign has exposed you to the risk of injury that may well have been avoided if you had seen a sign and known it was slippery in the area where you fell.

      Your concerns about pursuing a claim are commonly aired with us by people who enjoy their job and get on well with their colleagues and senior managers. It is important that you consider your own situation and your well-being ahead of any other party when it comes to making a claim. Making a claim against an employer is not directly a claim against the employer or individuals within the workplace, but against insurance cover that the employer is obliged to have to cover for such situations. Any claim would be made in confidence and would not be a matter that your wider colleagues or fellow employees would be aware of.

      We feel it would be a good move for you to call our team on 01225430285 for an informal chat about the claims process and perhaps obtain the opinion of one of our specialist Solicitors as to what percentage chance of succeeding your claim would represent. This would help you then decide whether or not you did wish to make a claim.

      You can rest assured that there will never be any pressure from our staff or our Solicitors for you to pursue a claim or instruct us to act. Whilst we would be more than happy to help, our main aim is to support the claimant in making the choice that suits their situation. No claim would start until signed paperwork was returned to the Solicitor by the claimant. Therefore you can safely ‘investigate’ your options before you start a claim or rule out taking action. You can call our team for a friendly and informal chat on 01225430285.

      Reply
  42. Darren

    If I have been sent home with a drip left in my arm can I put a claim in? I rang them up and they told me to come back to the hospital, the problem is the hospital is over 20 mile away and I have no money to get there, or i had to go to the doctors but problem was no doctors open on a Saturday.

    Reply
    • Ian Morris

      We do not handle claims for clinical negligence compensation. You may wish to make enquiries with a Solicitor specialising in such matters.

      Reply
  43. Duncan

    Hi I had an accident at work with the London Ambulance Service June 2017. I pursued a claim against Newham council with Thompsons Solicitors and I was unsuccessful in my claim, I have since then lost my job as I was unable to return to my job. I’m now doing a less paid job as I’ve lost my career. Help.

    Reply
    • Ian Morris

      As your attempt to make a claim has already failed, it is unlikely that a different outcome could be reached. However, we could ask a specialist Solicitor to obtain your file of papers from your previous Solicitor and review the same to see if there is any possibility of taking your claim forward.

      Do you know why the claim has failed?

      Reply
      • Jan

        Hi on 17th of August 2018 I was working. I am a health care assistant on a elderly care ward. I had just filled a basin and as I turned round my right knee just went . I was doing personal care. After a lot of physio and six months later a mri I had to have surgery to remove bits from the back of knee. My consultant said it was wear and tear. I am back at work on reduced hours but struggling and find the work to heavy. Could I claim??

        Reply
        • Ian Morris

          You can only claim if you can demonstrate that negligence caused your injury. You state that your knee ‘just went’ but have not identified a hazard or an area of employer negligence that would enable you to make a claim.

          Reply
  44. Hussein

    I was told to move pallets with a broken pump truck. I struggled pulling and pumping and have hurt my back and pain across my lower abdomen.
    The pump truck was reported 2 weeks ago but still left for me to use, when I said it’s not working properly they said it’s been reported but no one can come out to it until we get an asset code. I work for nhs hospital.

    Reply
    • Ian Morris

      You have a valid claim for personal injury compensation. Please call us on 01225430285 so that our team can help you.

      The employer should have immediately removed the faulty pump truck the moment it was reported to them and their failure to do so renders them liable for your injuries in our view.

      Reply
  45. Veronica

    Today I while on duty with a palliative patient in their home I was bitten by their jack Russell. I was informed about a dog being present but also told it was harmless. After the incident the patient’s wife informed me that the dog has done this previous to other carer staff. The hospice I work for did not have this safe guarding issue on file.
    Am I allowed to make a claim on my employer? I doubt that the patient or his family have insurance and it would be very traumatic especially as husband is on end-stage life. I was bitten on my right hand and the skin is broken and a tear, which will leave scar?

    Reply
    • Ian Morris

      You should certainly seek medical attention and ensure that an accident report is made with your employer. We would be happy to take some further information from you and present your claim to our specialist Solicitors so that they could consider whether or not you can claim against the employer.

      Reply
  46. Paige

    Hello, I work in the NHS as a healthcare support worker and on 25/11/2019 a patient had a cardiac arrest whilst I was walking him to the toilet. We needed to get him straight to the floor and whilst doing this I have done damage to my back. I’ve had bad back in the past but this is something else what action should I take? I’m struggling with picking my 2 year old up and it’s hurting me even by mobilising. What action can I take?

    Reply
    • Ian Morris

      Has your employer provided you with the required manual handling training for lifting and moving of patients? If not, you could pursue a claim against them for your injured back.

      Reply
  47. Sarah

    I work as a ward clerk in a children’s mental health unit. I was opening some curtains in a waiting room. The curtains are hung up on magnets as its anti ligature. As I opened curtains they fell down on my left wrist. We have no first aider on site and no accident book. One of the nurses said they would do an incident report. I had no first aid my wrist is very painful, no manager asked if I needed it checking out.

    Reply
    • Ian Morris

      You need to check that the Nurse did complete an incident report. If not, you should request that one is made at the earliest opportunity.

      If the curtains fell on you due to disrepair or a fault with them, you may have a valid claim for the wrist injury but you’ll need to ensure that the incident is reported and that medical attention has been obtained.

      Reply
  48. Lesley

    I work as a ward housekeeper and was injured by a supervisor trapping my index finger in a metal bed frame whilst doing an assessment of source bed cleaning. I didn’t report it in the incident book as don’t like making a fuss and thought it would wear off but the pain is still there over a year later and my fingers still bent, and if knocked causes tremendous pain. I did show colleagues straight away what had happened.

    Reply
    • Ian Morris

      It is still possible to make a claim, but as you may imagine, given the lack of a report being made at the time it will be very hard to prove that any injury was caused at work – even though you did verbally discuss it with colleagues.

      Reply
    • Ian Morris

      Did you seek medical attention for the injury immediately (or very soon) after the incident? If not, the prospects of succeeding with a claim are extremely slim as it will be very easy for the employers insurance to defend the claim as there is no evidence to support any allegation against the employer.

      An accident book report is an important element of evidence in a claim for personal injury compensation. An entry in an accident book after an accident at work confirmed that an injury was sustained at work and will explain how and when it happened. As you don’t have that evidence, unless you attended a Doctor pretty much immediately and they have noted on your medical records that you were injured at work, you are unfortunately going to struggle to take any action.

      Reply
  49. Ana

    I was injured at work. I work in a hospital on a dementia ward. One of my patients attacked me and left me with a severely swollen wrist. I could not work for a few days and because I was not getting paid I had to go back to work even though the pain is still there. The patient that attacked me was know to be aggressive and had a dols in place. He was meant to have 1 to 1 at all times. It is my understanding that only experience mental health nurses carry that job. However I was send to do it instead and I have no training in dealing with aggressive patients. I got injured in the process and nothing was done. I might be wrong and maybe looking after aggressive patients without training is part of my duties and if that is the case then I apologise for wasting your time.

    Reply
    • Ian Morris

      The lack of training for the specific work and risks that you were tasked with facing by your employer is relevant and you may have a valid claim.

      If you would like to discuss this matter with one of our specialist Solicitors and seek some qualified advice as to whether or not the scenario you describe would enable you to make a claim against the employer, we would be happy to call you to discuss it further.

      Reply
  50. Alicia

    Hi – do you deal with NHS claims for fully employed workers who have been injured on a ward by a patient kicking them and causing severe neck damage?

    What are you fees based upon the no win no fee options?
    What is your experience in dealing with similar claims?

    Thanks, Alicia.

    Reply
    • Ian Morris

      We can assist permanent NHS staff members in pursuing claims for compensation. In your case, our specialist Solicitors would be able to examine whether your employer has fulfilled their obligations towards your safety at work by ensuring appropriate risk assessments and adequate training and support were provided.

      Our No Win No Fee service means that you would pay no costs whatsoever to your Solicitor or the defendant should your claim fail. This is provided you cooperate with your Solicitor throughout the claims process and provide honest information in your instructions to them as any claimant found to have acted fraudulently or dishonestly may face charges accordingly. Also, if a claimant were to withdraw from the claim at a later date, they may have to pay their Solicitors costs.

      If a claim were to be successful, on settlement a deduction of up to 25% of the agreed settlement would be taken and would contribute to the costs of the claim. The only other cost on success would be the claimant having to cover the cost of any ATE insurance cover provided by their Solicitor if it has been provided.

      Reply
  51. Janet corn I

    I fell at work getting up from my desk . My leg was entwined in a telephone cable . I was catapulted forward and I landed on my face and knees. Black eyes and laceration to my nose; the latter is still healing one month latter and may be fractured. my knees had preexisting pain awaiting Ortho referral. I am a specialist nurse.

    Reply
    • Ian Morris

      If the risk of injury was foreseeable, the person who then sustains injury may well be in a strong position to make a claim for compensation. Wires & cables are obvious tripping hazards and as such, if they are allowed to be an entangled mess or if they are not secured it is foreseeable that someone could be caused to fall if they caught their foot in them.

      In your case, it would seem that you have every right to pursue a claim for compensation given your injuries. Please make sure that an accident report is completed at work.

      Reply
  52. Rebecca

    I am a community nurse and have fallen down a step in a patients house in September, as a result I have fractured my left scaphiod and have some tendon damage, as well as a bump to the head. I’m still undergoing treatment and not due to see my consultant until mid Dec. This resulting in at least 12 weeks + off work, I am not able to drive or to do my job currently as my left arm is immobilised in a thumb spica splint. Could I claim?

    Reply
    • Ian Morris

      If the step in question was damaged or hazardous and the employer knew this (if a colleague had previously reported it), but failed to warn you of the risk, you could make a claim against the employer.

      If the employer was not aware (nobody had ever reported the faulty step), you could possibly make a claim directly against the homeowner. Such a claim would require the home owner to have sufficient personal assets to cover the costs of defending a claim or adequate insurance (home insurance) cover.

      Reply
  53. Samantha

    Hi, i’ve been assaulted at work by a patient and have shoulder injury. They have been arrested at the scene and are in court shortly, can I claim?

    Reply
    • Ian Morris

      As your injuries were caused in a criminal assault, the most likely route for making a claim for compensation would be by way of the Criminal Injuries Compensation Authority (CICA) scheme. The CICA scheme is a tax payer funded compensation scheme available to victims of criminal assaults. To pursue a claim, a claimant must have sought medical attention for their injuries and must have cooperated fully with the Police during their investigations (giving statements, pressing charges if requested and attending court if applicable).

      To make a claim via the CICA, a claimant has 2 choices. The claimant does not need to use or instruct a Solicitor to act for them and may make a claim directly via the CICA website by applying online. Claiming directly without representation will mean that you must liaise with the CICA handler and respond within the required deadline periods. The benefit of claiming directly is that you would retain 100% of your compensation if successful without having to contribute any element of it towards your legal costs. Alternatively, a claimant may choose to instruct a Solicitor to represent them in their claim. Having specialist legal representation provides clear benefits to a claimant and will remove any element of stress or worry from the claims process as a claimant would be sure that their best interests were being represented and that any settlement awarded was made at the fair and appropriate level. Of course, a claimant making a claim via the CICA with the help of a specialist Solicitor will have to make a contribution from any settlement towards their legal fees. This would be made on a No Win No Fee basis. The claimant would pay nothing if unsuccessful with their claim but would face a deduction of up to 25% of their awarded compensation to cover their Solicitors costs (Solicitors cannot claim any legal fees from the CICA).

      When pursuing a CICA claim on a No Win No Fee basis, a claimant must remember that they pay nothing if unsuccessful. As there is no need for ATE cover for CICA claims, a successful claimant will pay nothing more than 25% of their awarded compensation as a fee to their Solicitor. Claimants must remember that if they opt to withdraw from a No Win No Fee claim after having instructed a Solicitor and their cooling off period has passed, they may be liable to cover the costs of the Solicitor to the date that they opted to withdraw.

      Reply
  54. Jagdeep

    I am NHS bank staff in bcpft mental health and learning disabilities. Lot of times at work patients hit staff, sometimes very serious injuries, but permanent staff they are entitled for 6 months full pay even if minor injuries, but bank staff got no choice even if they got major injuries. They are not entitled for any single penny.

    Reply
    • Ian Morris

      Whilst the bank staff may not qualify for some of the benefits afforded to permanent contracted staff, as a bank staff member, you are afforded the exact same rights as permanent staff when it comes to health and safety at work, access to training and support, therefore if you sustain injury that can be in anyway attributed to employer negligence whilst performing your working duties, you have a right to make a claim for personal injury compensation.

      Reply
  55. Cherry

    Morning I work for the NHS and have done for 40 years now. When I first started there was no lifting aid. Working with other person we were standing and lifting patients and at one point whilst trying to stand a patient, my back went. I couldn’t move. An Ambulance was called and took me to Frenchay Hosiptal where I had x-rays and was told of the damage to my back.

    Ever since then I’ve had lots of problems – more in the winter than other times, but I am really worried that I may not able to work for long and I dion’t know what to do. I have had 3 attacks where the pain has been so bad that I have had to go to Hospital and have morphine tablets. Can you help?

    Reply
    • Ian Morris

      Having read your description of the situation in which you find yourself, we are not sure that we can assist you. It would appear that your injury was caused more than 3 years ago. If so, despite your ongoing issue and long term concerns about your back, you are statute barred as you needed to have made your claim within 3 years of the date of the injury.

      If we are wrong and less than 3 years has passed since your back was injured at work, please call our team for further help.

      Reply
  56. Denise

    I am a ‘CSW’ in a dementia and orthopaedic ward. After surgery the phisyo always came to assist and see how the patient is and let us know how the patient should be making their movements and what help or aids they should be using so that we can proceed with their care.

    My colleague & I were working together. This was on 30/08/2019. We were going to take a patient to the toilet. On the wall there was info about how she should be moving, indicating that she needed to use a walking frame. We therefore used what was advised and managed to get her standing with a frame. She then started wobbling, so I got a wheelchair so that she could sit her down and we took her to the toilet with my colleague. We were both concerned that she was not stable to stand and that she could well wobble and fall if we allowed her to walk.

    However, we did try the frame and she did stand with our help. I had my hand on her back and my colleague was holding her shoulders and head. She sat on the toilet but after few minutes she started falling over, so we tried to hold her up. In trying to keep her up, my hand end up under her bottom and I twisted my thumb and my shoulders. My colleague held her head.

    We had both done a manual handling course and we don’t think we’ve done anything wrong in terms of procedure. We safely lowered her down to the floor so that she would not get hurt, as per our training. But as my hand was already under her bottom it was difficult position. As a result, I was injured.

    After that a Doctor and Nurses come over just to check if she was alright and left me and my colleague to hoist her from the floor back to her bed. It was a lot stress as well that day. Due to the pain, I did and up in A&E and had X-Rays of the thumb and was told I had suffered a sprain injury to my thumb. The Doctor gave me 3 days off and I had also injured my back and shoulders, with my arm and hand still swollen and painful.

    I am a new staff member, so I do not qualify for much sick pay – just 1 month full pay. I would like to know if I can make a claim? I will be going to see the physio for the first time on 07/11/2019. Currently, I am in pain every day and off work due to the injury.

    Reply
    • Ian Morris

      You can certainly make a claim in this matter. That is not to say that you would definitely win your claim, but given the injury and cause there is sufficient in this matter to warrant having this claim considered by our specialist Solicitor partners. They would then be able to advise you as to the appropriate course of action, including pursuing a claim for compensation.

      Reply
  57. Silvia

    So my situation is that I have been employed with an NHS Trust since November 2016. I was injured in the thumb of my right hand by a patient, who was hospitalised for a long time, with mental problems in Community Hospital, the one he wanted to set fire to the lighter curtain.
    So, we called the Police, fire, my manager, our colleges, so take his light quickly and he twisting my thumb and broke my ligaments. I did the X/ray, I had statement of fitness for work, and after that I had some problems with my health ( I did open the surgery for something else….)
    At the moment I resigned in July 18,2019.

    Reply
    • Ian Morris

      When did you suffer the injury to your thumb? If the injury was caused in November 2016 you are probably too late to now make a claim as you must pursue your claim for compensation within 3 years of the date of the injury.

      Please let us know when you were injured and we can advise you further.

      Reply
  58. Tauseef

    So my situation is that I have been employed with an NHS Trust since February 2019. This isn’t my first employment in the NHS. On 20th June 2019, I was heating agarose gel in the microwave and the flask slipped and the solution was boiling and it fell on my right hand, however I was wearing an nitrile glove so the solution didn’t get any direct contact onto my skin. I’ve had pins and needles, burning sensation and tingling/ numbness since the accident and have not been able to go back to work. The rubber mitt to handle the flask had holes however I have no photos and my employers have removed it and have declined my temporary injury allowance application. Do I have an claim against my employer and would I be likely to win?

    Reply
    • Ian Morris

      Whether or not you would be likely to succeed with a claim in this matter is impossible to state at this stage, but it could well be that there is a valid claim to be pursued. Did you report the details of the incident within the employers accident book or incident reporting system?

      We would need to know how the flask tipped over and whether the employer could have or should have provided alternative equipment to prevent such an incident and injury.

      Reply
  59. Dan

    Hi,
    My wife, an ODP of 30 years experience, has suffered a partial disc prolapse whilst moving a very heavy dead patient. As she works nights there were not enough staff to move the patient, nor had the right equipment been used when setting the patient up to make lifting easier. She has had manual handling training. She is on a surgical referral list for a potential discectomy. I’m assuming she needs to make an injury claim to top up her pay whilst she is sick, but we are concerned she may never be able to do this job again. Any suggestions?!.

    Reply
    • Ian Morris

      It depends on who your wife is employed by as to whether or not she receives full pay whilst she is off work. UK law does not oblige employers to pay usual salaries to those off work through illness or injury – even if the injury was caused at work. Most people therefore receive only Statutory Sick Pay (SSP) and are left heavily out of pocket. If so, the only way to recover lost income is in pursuing a claim for personal injury compensation, which if successful will enable the claimant to also recover any loss of pay and incurred costs.

      As your wife works for the NHS (we assume), she is likely to be in a position where she will be entitled to a lengthy period of sick pay. Of course, she should refer to her contract or speak with her employer to discuss her exact entitlement.

      The cause of her injury is something that could form the basis of a claim for personal injury compensation – regardless of whether or not she receives pay whilst off work. The lack of sufficient staff members on duty and the failure of the employer to provide the correct equipment is certainly something that a specialist Solicitor would be interested in discussing further with her should she wish to look in to making a claim.

      Reply
  60. vanisha

    I’m a theatre nurse and work in theatres at the hospital. I have been assaulted by a patient in recovery who was under anaesthetic who grabbed my right wrist fingers and arm twisted it and manipulated it all the way back twice. I have been off from work for a year my managers have only now been in touch in regards to having a meeting with HR. I have not received any support in regards to my injury 2 weeks after the injury i had gone back to work anf my arm started to swell and become extremely painful i jad gone to see the matron and she had no idea about the incident. No support or advice given about what I need to do, they have put me on sick pay and now I don’t get pay from this month. I had been to a occupational review and the person highlighted that I should not be on sick pay but I have been injured at work.

    Reply
    • Ian Morris

      Given the severity of your injury and the length of time that you have been away from work, your employer would be within their rights to stop paying you and place you on to ‘statutory sick pay’ (SSP) if you qualify for it.

      Regardless of whether or not you are off work through an injury at work or for any other reason, UK law does not oblige an employer to pay you your usual salary whilst you are off. In this respect, the fact that you work for the NHS is a good thing as they do offer staff a lengthy period of sick pay, whereas many people receive zero pay from the date that they are unable to work.

      In your situation, have you considered making a claim for compensation? We are not yet certain as to which way a claim would go if you were to make one, but we do feel that you are within your rights to pursue such action and we would be happy to help you. Please do contact us for more help.

      Reply
  61. Ben

    I am a health care support working for learning disabilities and mental health, while on shift a patient became unsettled and began to target me, while trying to increase personal space (a technique provided by the nhs) I sprained my ankle as the patient was hitting out at me. I am now off work due to this and in a support boot and crutches for the foreseeable future, unable to drive or participate in activities such as the gym due to my ankle being injured. The patient is known to target myself and has done throughout the admission. After the injury to my ankle I had to carry on with techniques provided until the area was safe also finishing my shift while unable to walk properly. As a staffing team we have requested different techniques to work with the individual as their behaviours are increasing. Is there a case to pursue?

    Reply
    • Ian Morris

      The information you have given certainly indicates that there is a matter to investigate and look in to with regards to whether or not your employer has been negligent in failing to provide updated instructions and techniques to you and colleagues to ensure that you are as safe as possible when working.

      Of course, at this stage we do not know whether or not a claim would be successful as this would only be known by taking this further and allowing our specialist Solicitors to firstly consider your claim and discuss the situation with you and then, if appropriate by commencing a claim against your employer. As we work on a fully No Win No Fee basis – which means that you pay no costs whatsoever if your claim is not successful and only contribute a maximum of 25% of any compensation awarded towards the costs of the claim (remember that if you were to win, you would also have to cover the cost of any ATE insurance if you do not have existing LEI cover in place) – you are free to pursue this without any risk to your own financial situation.

      You have clearly suffered a painful injury at work and as you say, this is preventing you from taking part in your usual activities, both at work and privately and is also impairing your independence. As such, you do have a right to make a claim and we would like to help you in this process. Please do call us on 01225430285 or ask us to call you at a time that suits.

      Reply
  62. Jennie Fowler

    I have just had a hip arthroscopy from an injury at the start of 2018. On transferring a patient Using a rotunda the patient was not capable and fell back into the chair. Assisting the patient the break loosened and extended my leg resulting in a labral tear. My concerns are I had adequate manual handling training and completed an incident form. The equipment was removed and checked and reported no fault. I am training as a nursing associate and do not want a claim to cause animosity with my employer. I am not with a union.

    Reply
    • Ian Morris

      Given the severity of the injury you suffered whilst at work and the impact it is having on you over 18 months later, taking a look in to your rights in terms of a possible claim for personal injury compensation is completely reasonable and totally fair.

      You mention not wishing to cause animosity with your employer by making a claim for compensation. This concern of yours is commonly shared amongst people considering making a claim after an accident at work and you should remember that your employer in terms of making a claim for compensation should be seen as the organisation and not as the colleagues and management team with whom you work on a day-to-day basis. Making a claim for personal injury compensation after an accident at work is something any person is legally entitled to do. No person making a genuine claim can face any negative consequences in terms of their employment rights or their treatment from an employer. So on that issue alone, you should not consider the impact on your employer by making a claim, but should give higher regard to your own injury, any losses you have incurred as a result, how the injury has impacted on your personal life and how it may have impacted on your professional training.

      You are right to look at what action the employer has taken to minimise the risk of injury to you at work. The provision of manual handling by your employer is important, as is the fact that the equipment was checked and found to be faultless. However, these two points may not absolve your employer from being held liable in terms of the injury that you sustained. Alongside the requirements to provide adequate training and working equipment that is in good order and safe to use, an employer must also ensure that appropriate risk assessments are carried out and that no employee is unduly placed at risk of injury.

      In your case, it could be that you were injured due to an unavoidable and unpredictable incident and your employer may not be liable. However, on the flip side, it could be that the employer had not correctly appreciated the needs of the patient you were moving and what level of help you should have received in order to move them safely. As the patient was not capable of being moved safely with the equipment that you were given, could it be the case that the recommendation and request made to move this patient was made negligently?

      Of course, the decision as to whether or not to make a claim rests with you alone. However, you may wish to make enquiries and speak with a specialist Solicitor in detail regarding your hip injury at work in order to get their view as to whether or not there is any realistic prospect of holding an employer liable in your claim. We can help you with this process so that you can at least make your decision off the back of receiving qualified advice.

      Reply
  63. Mark Tait

    I injured my back when i was 19, i am now 46 and still suffering from lower back pain most days. At the time i worked for the NHS and was told by my ward sister to lift a patient by myself, even though he was a two person lift and i pointed this out to her. I was ordered to get on with it as we were short of staff.
    Whilst changing the patient he let himself fall on top of me. This resulted in me receiving a slipped vertebrae in the lower of my back and at the top of my back as well as ripping the muscles and ligaments in my shoulders. I was off work for over a year and received occupational therapy weekly. After returning to work over a year later i only managed to stay for 2 month, but could not manage to do the job and ended up leaving, that was my nursing career over. I never claimed anything as i was unaware at the time of my rights.

    Now that i am 46, i am still suffering from lower back pain almost daily, some days are worse than others but its always there. Can i claim compensation for this or any type of benefits?

    Reply
    • Ian Morris

      Unfortunately, you cannot claim compensation for the injury as some 27 years have passed since your injury. UK law required you to have made a claim within 3 years of the injury.

      You may be entitled to certain benefits if you can no longer work or require care etc. You should pursue your rights in terms of benefits entitlement with the appropriate authority – the Department of Work & Pensions (DWP).

      Reply
  64. Zeena

    I work as a community nurse and was attacked and bitten by a patient’s dog . This had happened before to another colleague at the same address and my managers
    are aware I attended Urgent care and did a datix .
    Do I have a claim and who do I claim against?

    Reply
    • Ian Morris

      It is possible to pursue a claim for compensation as a result of injuries sustained in a dog bite. In this case, it is most likely that the claim would be made against the dog owner and against their insurance (home insurance public liability cover). There is a small possibility that the employer could be claimed against – but in the circumstances you describe, our initial view is that this would not be the first point of action in such a claim.

      If you would like to take this further and look in to making your claim, please call us or as us to call you.

      Reply
      • gurbaksh

        I had a fall down the stairs after my shift at work ended up with a fractured foot and a bone chip I didn’t see anything my foot just slipped and went from under me and I remember falling was in agony had to wait for help then ended up in A&E.

        Reply
        • Ian Morris

          You can only claim personal injury compensation if you can identify negligence (in this case a slip hazard) that caused you to sustain injury. You mention that you didn’t see anything and your foot just slipped. Unfortunately, this would mean that you cannot hold any organisation responsible and have no party against whom you can make a claim.

          Reply
  65. rebecca

    My Mother worked for the NHS for 30 years and has got a shoulder problem where she can not lift it now due to lifting patients. Could she be eligible for compensation?

    Reply
    • Ian Morris

      There is a possibility that your Mother could make a claim against her former employer for her shoulder injury.

      However, the claim would not be able to proceed if more than 3 years have passed since the onset of any symptoms. If less than 3 years has passes since she began to notice the discomfort she could then look at making a claim. If the employer failed to adequately train her to perform her duties safely and didn’t properly manage her workload, she could succeed with a claim.

      Reply
  66. Wendy

    I had an accident at work on Friday 2 August. I work in a hospital and fell over a box of patient notes left on the floor. I have broken my left shoulder (I am left handed). I cannot drive or barely do anything for myself. Can I make a claim?

    Reply
    • Ian Morris

      You can certainly make a claim. Walkways and areas where staff are expected to be moving or busy should be kept free of tripping hazards and the employer is responsible for ensuring that this is the case. As the box of notes has been left on the floor, you could pursue a claim for compensation for the serious injury you have sustained and the implications caused to both your professional and personal life.

      Please call us on 01225430285 or ask us to call you at a time that suits as we would be very happy to assist you with making your claim.

      Reply
  67. Zilla

    I work in a nhs team as a mental health social worker. I was badly assaulted at work a few days ago. By a patient I believe I have a potential claim. I have sustained concussion and bruising as well as potential psychological injury

    Reply
    • Ian Morris

      There are two potential route to making a claim in this scenario. Firstly, the actions of the individual who attacked you would be criminal. If the matter was reported to the Police and you have provided statements and cooperated with the Police, you can make a claim via the Criminal Injuries Compensation Authority.

      The 2nd option would be a claim against your employer – if the employer has failed to adequately warn you of the risks posed by the individual concerned and if the employer had not correctly risk assessed the individual.

      Reply
  68. David

    A Bank Health Care Worker in the employment of the NHS was, while at work on a ward, kicked in the head by a demented patient and knocked flying. She was not warned about the patient and neither was she taken to A/E after the attack for a check up nor were the police informed of the attack.
    Taken to the A/E next morning suffering from being sick, unsteady on her feet, suffering from double vision ringing in her ears she was diagnosed as suffering from PTSD. She has been off “sick” now for 18months and has been told that she might not be able to continue working with patients. Being a “Bank” employee of the hospital she is not entitled to SSPay. Despite her Staff Hand Book saying that as a NHS employee she is automatically covered by the Injury Benifits Regulation she has not been paid a penny.
    Worse still her surgery was not aware of her being diagnosed as suffering from PTSD until 5 months after the attack. She had to supply medical letters copied to the surgey that they did not have on her records!!
    As a consequence DWP, PIP, Industrial Injuries and others were sent faulse information regarding her medical condition which has added to her mental anguish.
    Is the hospital at fault not paying her a benefit?

    Reply
    • Ian Morris

      The hospital/employer is likely within their rights to no longer be paying her salary. If she has been off work for 18 months and has received pay during most or part of that period, she may well have exhausted whatever sick pay entitlement the employers contract affords her.

      She may have a valid claim for compensation for employer negligence as she was not warned about the risks presented by the patient in question. Has she made a claim yet or not?

      Reply
  69. Janet

    I am a housekeeper working on a busy medical ward.
    Early one morning a patient was taking a shower. As had happened before, water started seeping under the door into the corridor quite quickly, as I was free I went to assist the nurse who was dealing with the incident, we were quickly trying to stem the flow of water down the corridor, we had a wet floor sign out to alert any other members of staff or the public, unfortunately during the incident I slipped and fell injurying my left wrist.
    Following a visit to A&E the X Ray showed a bad fracture with wrist displacement, I had to have the wrist manipulated in A&E and am currently in plaster.
    The accident was reported through the correct trust policy procedures.

    Reply
    • Ian Morris

      As you were aware of the slip risk and were attempting to deal with it, it could be that you may struggle to hold your employer fully liable for the injuries you sustained. However, as it would seem that the design of the showers makes it possible for water to leak out and as this has happened on previous occasions, there is a valid reason to make a claim for compensation against the employer. Clearly your injury is serious, so it would be sensible to make a claim with us. Please complete our start a claim form so that we can help you further with your claim.

      Reply
  70. Alan Haywood

    Good Morning,

    I was injured in a restraint that 2 service users were fighting and me and a other member of staff responded, we used holds on the patient and the patient fell to the floor being myself and the other member of staff to fall to, I put my hand out and bent my thumb back, since then ive found out that I’ve fractured my thumb,

    Can you advise me if I can claim

    Many Thanks
    Alan

    Reply
    • Ian Morris

      There is a potential to make a claim for thumb injury compensation in this scenario. Whether or not your claim will succeed will depend on what training the employer has provided to you and whether that training was sufficient. The employer would also need to have conducted a risk assessment of the work you were tasked with too.

      Reply
  71. Jade

    I was restraining a patient with a 2nd member of staff. On moving through a standard size doorway with the 3 of us in a row and the patient being physically resistive, she spread her feet out in front of me & I tripped over her foot, landing on & fracturing my right knee cap. The patient & the 2nd member of the team also fell and landed on top of me. Can I claim? It happened 2 weeks ago & I am currently in a full leg plaster cast with the view of it being in situ for 6-8 weeks.

    Reply
    • Ian Morris

      Given the severity of your injury, it is only reasonable and fair that you are making enquiries as to whether or not you can make a claim for compensation for the injury you have sustained in this workplace incident.

      Whether or not you can succeed with a claim will depend on whether or not the employer has taken the appropriate course of action in terms of staff training, equipment provision and risk assessments of the work you are asked to undertake. If the employer has failed in any of these areas, your claim for compensation could succeed. However, it will only be possible to find out by discussing your possible claim with our specialist Solicitors. Therefore, please make further contact with us so that we can call you to discuss this in more detail.

      Reply
  72. Julie

    I am an agency nurse working on contract with a local NHS trust.
    Yesterday, on walking from the car park into work to start my shift. It had been raining quite heavily the previous night.
    I was walking on the pavement in trust grounds, and suddenly I slipped and both my legs went from underneath me. I subsequently fell straight down on my back. I was picked up off the floor by a colleague I worked the previous says shift with, and a young man who worked for the estates department. I managed after some time to walk to the department I was working in, on my arrival I told the nurse in charge what had happened. I was advised to take myself to a&e department within the hospital to be checked out.
    I was examined by a doctor, who didn’t think it was necessary for me to have any xrays, as I could move my legs, arms etc.
    My concern is the pain I’m feeling in my left lower back. When I put on weight on that side, I’m finding it difficult to walk correctly. If I have to take anymore time off work, due to my inability to stand on my feet for 10 hours during my shifts, would I be able to claim compensation for loss of earnings?

    Reply
    • Ian Morris

      You will be able to claim compensation for your injuries if we can show that a slipping hazard was present and that the employer either knew it was present, or ought to have known it was present and had failed to do anything about it.

      In your case, we don’t know why you slipped or what caused you to slip so it is hard to advise you at this time.

      Reply
  73. Sally

    Hello, I’m an MRI radiographer for the NHS. Whilst on call on the evening of April 9 i was unable to obtain sufficient staff to assist with a pat slide, causing my already troublesone elbow to pop & give way. Following this i was in extreme pain. The pat slide was done with 2 people. I did not want to do it but felt i had no option i had exhausted all the avenues to try and get help with this pat slide. I reported it to my manager who did nothing and i remained at work for a further 13.5 hours in pain. The same day i referred myself to physio and completed datix form. The following day i lost feeling in my hand and went to see my Gp resulting in 4 weeks off work and a diagnosis of golfers elbow. Prior to the incident i believe i was suffering from repetitive strain injury as was to work on 2 very heavy scanners for the majority of my time. There are 6 scanners in the trust and all the other four do not involve moving and handling of inpatients, however i was not roted to these scanners very ofter and i feel this is an unfair distribution of labour occurring over several years. I have returned on light duties with a doctors fit note. I have been to occupational health but my manager seems to he ignoring the advice. I have been placed back on call duties even though i believe it to be unsafe working practice. It has not been properly risk assessed even though occupational health has asked for it to be done and i believe it to be unsafe regards staffing levels. 3 months on i am still in pain and still receiving physio. There is improvement in my arm now but it has not fully recovered. I still experience alot of pain and trouble with everyday activities.

    Reply
    • Ian Morris

      You cite a scenario that would indicate that the employer has questions to answer on risk assessments and adequate provision of support in the work you were doing. Given the injuries you have sustained it would be fair and reasonable for you to pursue a claim for compensation. Whilst there can be no guarantee of succeeding in such a claim (as we do not yet know what, if any defence your employers insurers will mount), we can guarantee that it would cost you nothing if your claim were to fail.

      To start your claim or find out a little more about your rights in this matter, please call our offices on 01225430285 or if you would prefer we can call you at a time that suits.

      Reply
  74. Gillian

    I had an injury when a patient in excess of 160kg, needed support to lie back on the bed following a procedure. The midwives had left leaving only the anaesthetist and myself to help her. She allowed her upper body to lie back on my arm causing me to feel a pop in my neck. I experienced mobility issues in my neck and left arm, and numbness and tingling.
    I paid privately to see consultants and have an MRI scan which confirmed I have a C5/C6 protruding disk impinging on the nerve. I had to wait to get a cervical root nerve block, which didn’t work as hoped, and I have now been listed for surgery. I have been off work for 7 months as a result of this, and this week returned to work on adjusted duties and a phased return, to see how I manage, while I’m awaiting surgery.
    My salary was being paid in full up until May when it was reduced to 50%. Human Resources told me that I was entitled to 85% of my salary, I questioned why it has been reduced on June 20, and I’m still waiting for answers. The trust appointed Occupational Health Doctor has twice stated that this injury is directly related to my injury at work. I’m now wondering if I would be entitled to put in a claim against the trust for this injury?

    Reply
    • Ian Morris

      As long as your injury happened within the past 3 years, you certainly are entitled to make a claim. It would appear that there is a case to answer in that the patient was left alone with you and the Anaesthetist when it was obvious that additional support was required.

      Reply
      • Gill

        Yes it was within 3 years, is was sept. 2018. But would it need to be proven that the midwives that we’re supposed to be in the room had left?
        Kind regards

        Reply
        • Ian Morris

          As you are within the 3 year claim limitation period, you should pursue a claim. As you can make your claim on a no win no fee basis, you don’t need to worry about the process of the claim as the onus will be on the defendant to mount a robust defence to your claim.

          Reply
  75. Julia

    I went in to a clinical room that is very small it had a trolley and 2 chairs in it, normally and realistically it should have only had one chair in order to be able to move around. When I turn around to leave i caught my foot in the second chair cause me to fall hurting my shoulder. Can I claim for money i lost not being able to work for a week?

    Reply
    • Ian Morris

      If you have had an accident at work because a working area has been left in a hazardous state with too many items in it and potential tripping hazards, you have a right to claim compensation for your injuries and loss of income.

      Reply
  76. T

    I work as a theatre nurse doing anaesthetics. On this occasion, I went to wash my hands, turned around, and someone had put a drip stand on wheels behind me, which resulted in me falling on my cocyx and suffering severe pain.
    Consequently I had to be off work for several weeks and am now looking at retirement as a result of this fall.

    Reply
    • Ian Morris

      Clearly the injuries you have sustained in the accident you had at work were not caused through your own fault. Whether or not there is a strong defence that can be made by your employers insurers should you pursue a claim, will only be known once a claim is made. Given the severity of the injury you sustained and the impact it is having on your life, it would be reasonable and fair to further investigate this claim for you.

      Reply
  77. Julie Gibson

    I had a accident, when i was in a room with a patient and the curtain rail fell off and landed on my head

    Reply
    • Ian Morris

      You have a valid claim for compensation against your employer in this incident. Employers in the UK must have employee liability insurance cover and any claim you make will be made against that and will compensate you for your injuries and any other costs or lost income you have incurred.

      Reply
  78. Amy

    Hi, I’ve been on the sick for 15weeks and under secondary care with mental health team. I raised a concern with my employer a year ago and had a meeting with senior staff. I was asked to work alone on a night shift. At the meeting they stated they couldn’t promise it wouldn’t happen again. I asked not to do nights anymore but they put me back on them. I was put in the same situation but it was worse this time, I should of had extra staff for complex care patients. I had some sort of break down. After two weeks of being on the sick I took a staggered overdose, I started self harming, I have around 14 slashed/scars to my thighs.

    Reply
    • Ian Morris

      If you would like to find out whether or not you can make a claim for work related stress and anxiety, we can assist with that process. We work with a specialist firm who handle such matters and as you can imagine, it is important to get specialist advice on such claims.

      If you would like us to help you with this, we can send you an initial questionnaire to complete and return. On receipt, we can hand that to our specialist partner firm for you and they will contact you directly to further discuss this possible claim with you.

      You can request a questionnaire from us by email to: justice@direct2compensation.co.uk

      Reply
  79. David

    I work in hospital Kitchen. I had to go out to dispose of waste in the back yard waste area. It is surrounded by a big tall iron fence. To get to the disposal bins you have to get through the iron gates. I attempted to open iron gate and part of iron gate dropped onto my finger. Blood gushed everywhere and my finger went kind of black. I was told to go to accident and emergency, which I did. I had x rays but nothing is broken. So my finger though is bandaged up and I’m unable to use it. Also told not to get bandage wet. I was at work today in the hospital kitchen and told I can not work in the kitchen until my injury has healed. This is because you need to wear gloves in kitchen. Basically, can I claim anything?

    Reply
    • Ian Morris

      There is a possible claim for accident at work injury compensation that you could pursue. To succeed, we’d need to demonstrate that the iron gate was hazardous to use given the work required and that it was negligent to expect you to open the gate whilst carrying kitchen waste.

      We would be happy to look further in to this claim for you. It is important that you make sure an accident report is completed in your department and if possible, take a photograph of the gate in question. If you cannot work in the kitchen whilst you recover and have to wear the dressing, could you perhaps see if there are alternative duties you can perform elsewhere within the workplace?

      Reply
  80. Christine

    I work as a housekeeper at HRI. My job takes me around site. I was walking towards a public footpath towards women & children’s the sun was very strong so shielded my eyes with my left hand. I have a very busy work load so was walking at a fast pace and walked straight into a corner of a pay and display board. This doubled me up in pain. Following day I was suffering whiplash, confirmed by the physio’s I work with. Monday a.m. I noticed my left temple was severely bruised so decided to go to A&E whof stated I was suffering mild concussion. They sent me home but I am on 2nd stage of the policy,that is why I didn’t seek medical help sooner I am now stressed about time off on sick. Is this a possible claim? The pay and display board is actually bent now!

    Reply
    • Ian Morris

      If the pay and display board protrudes in to the area of the walkway/footpath, it would make sense to pursue a claim for compensation as walkways should be clear and unobstructed.

      However, if you simply lost sight of where you were walking due to the sun and because you were in a rush and the display board was NOT in the walkway, you would struggle to demonstrate negligence on the part of the landowner.

      I would be happy to review some photographs of the area and give you a view on the basis of that if you would like? If so, please send photographs to me by email: justice@direct2compensation.co.uk

      Reply
  81. Mandie

    Can I claim compensation for my son after a wrongly assessed mental capacity, wrong documentation and discharge without any follow up appointments, and changing his care plan from another neuro team and hospital after transfer for a bleed on the brain?

    Reply
    • Ian Morris

      You can possibly make such a claim, but it is likely that it would fall under a clinical negligence umbrella and would require consideration by such an expert. We do not pursue clinical negligence enquiries, so we would strongly advise that you discuss this situation with a clinical negligence Solicitor at the earliest opportunity.

      Reply
      • mandie miller

        Hi thank you for your reply and shall seek out such a solicter? Any idea for a possible law firm who you may think could help me ?
        Many thanks again

        Reply
        • Ian Morris

          As with any legal matter it is always best to seek out a specialist that deals with the area of expertise that your matter falls under. In this case, as it could be a clinical negligence issue, I would suggest seeking out (via an online search) a specialist law firm that deals with clinical negligence.

          Reply
  82. Marie Mackenzie

    While supporting a patient with personal care I injured my shoulder and was sent to A&E. I took my 3 days off work plus an extra 2 and returned to work still struggling but couldn’t afford to be off work. A month later I was supporting a confused patient and they pulled me on the same shoulder. This time I was off for 3 weeks with a doctors note. I have now had to reduce my hours to part time as I’m scared that I will damage it more. I try and pick up bank shifts on lighter wards to make up my wages, but have now decided that I am going to have to leave this ward and go on bank in the hope that I will be able to find full time employment in a lighter position within the hospital.

    I have been put on a stage 2 because I was off twice and i’m afraid that if I hurt myself again it will be a stage 3 which could mean deployment. I was told by someone that I should put in a claim, but I’m not sure.

    Reply
    • Ian Morris

      We would certainly be happy to investigate your situation for you with a view to pursuing a claim for compensation for your shoulder injury and lost income on a No Win No Fee basis.

      Please use the ‘start a claim’ page of our website so that we can discuss this further with you.

      Reply
  83. Marie

    Hi, I’m 27 and have been working for the NHS for nearly 10 years in admin (always full time and usually spend the majority of my day seated at a desk). I have been diagnosed with early degenerative disk disease (possibly due to continued seated positions etc.) I was off work sick for several months last year and returned to work Jan 2019 after going for an MRI, having MSK physio and seeing occupational health who advised on an ergonomic chair and possible sit-stand desk to relieve pressure on my back. However, several months later this STILL hasn’t been sorted and I am now off work sick AGAIN (practically bed bound and on more strong medication AGAIN i.e. tramadol etc. as I can only stand and lie down atm and cannot sit in a seated position for more then a few minutes without my back muscles tightening etc.) so am now in chronic pain and am now (from this month May) going into half sick pay. However, I don’t believe this is my fault as surely if the recommended measures were in place when I returned to work back in January, I may not have been off sick now so would not be going into half sick pay…?? Where do you think I stand with this and do you think its worth pursuing as thinking about it now my back problem may even have been the result of my job in admin and not having the right measures in place i.e. doing constant overtime, not having regular breaks, not having the right equipment such as chairs etc. Thanks in advance for your help and advice and I look forward to hearing from you soon.

    Reply
    • Ian Morris

      You describe an interesting and ‘unusual’ possible claim. In the interests of being fully honest, I do not know whether or not you would be able to succeed with such a claim in that you may not be able to prove that the back condition you are suffering with was fully caused by your employer. However, it seems that qualified people (Occ Health) have made recommendations that have not been acted upon by your employer. As such, it is perfectly reasonable for you to look further in to this and we would gladly assist with such investigations.

      Please use the ‘start a claim’ page of our website to make further contact so that we can present further details of your situation to some of our expert specialist Solicitors and allow them to advise you further on this matter.

      Reply
  84. Dee

    I had an accident at work involving a patient trolley running over my right foot yesterday. I informed my supervisor and was told to do an xray as I work in the imaging dept. Xray did not show any fracture and the radiologist told me that it was not necessary to go to the A+E doctor. I had some pain at the time over the foot , however the pain seemed to have moved to my ankle and hind foot instead. I did not goto work the next day as my foot was still sore. However there was no swelling or bruising but my shoe was broken due to to the accident. Kindly advise if I should take this up with my management. I have also booked an appointment to see my GP in the next week.

    Reply
    • Ian Morris

      Having now spoken with you, our initial view is that your enquiry should be taken further as the space within the workplace and the equipment being used would appear to be an accident waiting to happen.

      Reply
  85. Lauren

    November 2017 I was assaulted by a restrained mental health patient whilst at work. The investigation involved found I had adhered to all policies and that this was a freak accident. I was punched in the face and consequently my nose was broken. I had one week off work due to sustaining a black eye. It has taken 18 months (1st April 2019) to receive a septoplasty for my deviated septum and reconstruction of the cartilage in my left nostril as my air way was obstructed.

    Reply
  86. Gabrielle

    I have worked for the NHS for over 35 years and am now suffering long-term, severe back pain. I am awaiting my second orthopaedic back operation, to relieve the pain. I am on strong pain killers to enable me to function and I am convinced that it is due to years of lifting heavy patients etc, without the correct equipment being available!
    How do I prove this and can I make a successful claim, as, financially, I cannot afford to stop working?

    Reply
    • Ian Morris

      The issue you will face in any claim is proving the causal link between your work and your injury and then establishing that your employer has been negligent and caused the damage to your back through a lack of training or incorrect working practices/equipment.

      The first thing to do is to speak with your Doctors to ask them whether they are of the view that your injury is work related and not age related wear and tear.

      Reply
  87. Jennifer

    I work in housekeeping at NHS. Last year December I slipped and fell, there was splatter of water on the floor unknown to me. I was taken to A&E and had 2 x-rays done. My foot was not broken but swollen, as they think I might have injured a tendon. I was given a boot to wear as support. I returned to work letting them know my foot was still hurting when long periods of time on it and been seen by an occupational health nurse who monitors me every 3 months. Unfortunately this Tuesday evening gone 16/04/19 I slipped and fell again on a wet floor while trying to assist a patient who needed help. The patient witnessed the fall and gave me his details if I need a witness. I was taken to A&E and had a scan done on the same foot and also my knee this time as my knee went down hard into the floor. No cracks or broken foot or knee but my knee is swollen and burning and I’m in lots of pain. I’ve been booked off but before I left my supervisor made it sound as if it was my fault because she said I should have anti-slip shoes. A bit upset to that statement as not even the patient could see the water on the floor. Do I have a valid claim?

    Reply
    • Ian Morris

      Please use the ‘start a claim’ page of our website or call our team on 01225430285 as you do have valid claims in both matters you describe. We would be very happy to help you on a No Win No Fee basis to claim compensation for both the injuries you have suffered. Claiming compensation against your employers insurance will not affect your job or your right to continue to work at the same location.

      Reply
  88. Dawn

    I currently work for the nhs as a domestic. I was scalded on my hand through a broken tap that had been reported several times. Although it was not a serious scald, it still hurt a lot and has left a red mark on my hand and the skin to my hand feels different. I was seen in a&e where it was dressed and had to have a week off work, do i have a case?

    Reply
    • Ian Morris

      You definitely have a valid claim against your employer. When a hazardous or item that poses a risk of injury is reported, an employer has an obligation under the Health and Safety at Work Act to take immediate steps to protect their staff and reduce the risk of injury. In this case, the tap should have been repaired or removed from use until repaired when first reported. The fact that it had been reported several times without any action being taken by the employer indicates employer negligence and I would expect you to succeed with a claim.

      We would be very happy to assist you with a claim for this injury.

      Reply
  89. Rosie

    As a bank worker I picked up a night shift, it was me and another bank worker as the only health cares there, should have been at least 4. I was warned about an aggressive man on the ward that I would need to 1-1, previously this man had got out and was hard to control, I requested if there was a man available to look after him as there was another comment made that he is calmer with men. A charge nurse made a comment of “why should a man be hit instead of a woman” I had to 1:1 him regardless. He repeatedly hit me until he calmed down for a little while, he then strangled me out the blue. I was told to have 10 minutes, at this time i was told he had actually strangled another woman before me. Security was called and the charge nurse came up to the ward I went down to a+e where I was told the patient hyper extended my neck giving me whiplash. I had to take a month off from work due to stress anxiety and pain. Do I have a claim?

    Reply
    • Ian Morris

      There is certainly reasonable grounds to pursue a claim against your employer and they will have to show that they have taken every possible precaution to protect you and minimise the risk of such an incident.

      Reply
  90. Nicola

    I’ve worked for the NHS for over 3 years. 7 weeks ago I was carrying something into a room I noticed the door was open but because my arms were full I didn’t notice the box on the floor propping the door open. I walked straight in and fell with some force over the box. My knees took the impact of the fall and are still suffering 7 weeks on. With pockets of fluid on them I am unable to kneel on them. And have lower back pain since the fall. Could I have a claim ?

    Reply
    • Ian Morris

      My initial view is that you do have a valid claim to be made for the injuries you have sustained in your accident at work. The placement of a box within the doorway is a hazard and an obstruction of a walkway, therefore employer liability ought to attach.

      Make sure that the details of your accident and injury are recorded with your employer in the accident book – which probably has already been done.

      We would be very happy to help you with a claim and invite you to call us on 01225430285 to speak with our staff. Alternatively, if you prefer you can use our online ‘start a claim’ option and we’ll call you.

      Reply
  91. Gillian walsh

    Can I claim for an injury that happened in 1984 ? If I am continuing to suffer ?

    Reply
    • Ian Morris

      Sadly, you cannot claim for something that happened in 1984 – even if you are still suffering. 1984 is some 35 years ago now and would be well outside of the strict UK personal injury compensation claim limitation period of 3 years from the date of the accident.

      Reply
  92. Maureen

    I’ve worked for the NHS since 2014, I’ve never had a handling and lifting course. In 2015 I had to have surgery for Carpal tunnel on both hands. I’m currently waiting on a nerve test to decide if I have carpal tunnel syndrome again. I’m currently off work with the same symptom.

    Reply
  93. Marie Finnerty

    Patient fell against me when he lost his footing and I hit another bed. Have had surgery to my hip for damage from fall. Can I sue the trust for cost of surgery?

    Reply
    • Ian Morris

      Sadly this would appear to be a simple accident that was unavoidable and could not have been prevented. As such, I can’t see how the trust could be held liable and therefore forced to make a compensation settlement in this case.

      Reply
  94. Juren Calsena

    Had a shoulder injury, a supraspinatus tendon tear, was out of work since september 2018, had an offer from the hospital but i moved to sunderland. The hospital where i work is university hospitals of bristol nhs trust down in southwest. They initially given me a compensation but have not taken it as i feel is not enough. I been with the trust for the last ten years. It was career ending injury. And i never had any compensation from it.

    Reply
    • Ian Morris

      Have you instructed a specialist Solicitor to pursue your claim? If not, perhaps you could make further contact with us in order that we can investigate whether or not this is something our specialist Solicitors could take further for you.

      Reply
  95. Emma

    I work for a large nhs trust as a nursing auxiliary on a trauma and orthopaedic ward. One night we were short of staff and a patient who had previously needed 1:1 care due to confusion and aggression needed personal care. Due to his size myself and the RN waited for help to change him, but help never came as other areas were also busy and short staffed. The RN decided we should change him by ourselves as we couldn’t leave him any longer and he was quite calm. During the change he became aggressive and started to hit out and whilst the bed bar was up for him to pull himself over on the bed he grabbed my wrist and used it to pull himself over, he would not let go and the RN had to pull his hands from around my wrist. This resulted in shoulder damage which at first was muscular however after xrays, ultrasounds and an MRI I have been diagnosed with having a ganglion cyst which has occurred through the muscle not repairing properly due to fluid trapping in between the muscle tear. I had used all my paid sick leave and had to return to work still in pain and still suffering 20 months on. Recently the pain has been causing numbness through to my wrist suggesting nerve damage and I am currently waiting to see the orthopaedic doctor. I have discussed this with another claim company and have been told it is simply an accident and there is no blame, could this be possible? A member of staff in my trust received 3k for a bruise for walking into equipment, yet in theory I was assaulted by a confused patient and there is nothing that can be done.

    Reply
    • Ian Morris

      It is possible that you may not be able to succeed with a claim here. However, whilst this may be the case there remains the possibility that you could succeed with a claim too! Whether or not you would succeed with a claim is likely to depend on what defence the employer can provide. If it can be shown that they have met their statutory requirements and that the correct risk assessments and procedures were in place then it could be seen as a very unfortunate accident. That said, if the employer has failed in any area, you would succeed.

      We have successfully assisted NHS professionals in claims for injuries caused in this exact same manner and as such, it would be sensible for us to further investigate a claim for you. To take this further, we would need a few minutes on the phone with you in order that we can obtain additional details and then present the matter to our specialist Solicitors for detailed consideration.

      If you would like further help with this, please use the ‘start a claim’ page of our website and we’ll do our best to help you claim compensation for the injury you sustained whilst at work.

      Reply
      • Emma

        Thank you for your reply, I will complete the form.

        Reply
  96. Tammy

    Hello,

    I was wondering if I had any right to a claim. I was working bank staff for NHS and injured my arm while on duty. I was out of work for 6 months, had medical treatment for a few months and now I have had to find employment in another field as I cannot fully manage any heavy lifting or manual handling of patients.
    My husband has insisted that I try to file a claim for compensation.

    Reply
    • Ian Morris

      You have a right to claim whether you are bank staff or full time staff. Whether or not you have a valid claim will depend on the cause of your arm injury. We need to know how it happened, what you were doing and whether the employer could have foreseen this and taken action to reduce the risk of it occurring.

      Our team will make contact with you to discuss your situation in more detail and help you identify whether or not you can pursue a claim in this matter.

      Reply
  97. Stephen

    Had a back injury at work in theatres just went in to help theatres to transfer patient. Very large patient unconscious. 2 people on my side and three on the other and to put slide sheet under the patient. I was rolling with my anaesthetist. I normally work in recovery as a Nurse. I am not sure not able to let go the patient after rolled towards me. I Hurt my back. Been off work for nearly five weeks now till get back better.

    Reply
    • Ian Morris

      In the scenario you describe, you may have a valid claim for compensation against your employer for the injury to your back – if it can be demonstrated that you had not had the correct training or guidance in performing the work that caused you to sustain injury.

      Given your description of the incident, my initial view is that we should further investigate this matter for you as you may well have a valid claim for accident at work compensation. Please call us on 01225430285 or use the ‘start a claim’ page of our website to make further contact regarding your accident at work.

      Reply
  98. Mary Shalom

    Can I make a claim for some form of compensation? I fell at work 6 years ago and become disabled, a solicitor kept my case for 3 years and didn’t help me. I have work on the NHS Nurse Bank for 9 years. I have lost everything, I am sick and suffering, can my case still be looked into please?

    Reply
    • Ian Morris

      Sadly, we cannot help you as the law of limitation in personal injury is strictly enforced at 3-years from the date of your accident. If you believe that your previous Solicitor has negligently impacted your chances of obtaining compensation, you may be able to pursue a claim against them for professional negligence.

      Reply
  99. Lori

    I am a sonographer in the NHS, in Jan 2018 we had a staff member go out on maternity leave, which left us short staffed (small team), as it appeared our replacement sonographer was being held up with a lengthy notice period, we were picking up the additional patient load. I then started to suffer with right thumb pain, our musculoskeletal doctor did an ultrasound and the tendon was clearly thickened and inflamed. with tenosynovitis. Despite my situation and asking for locum support, it was not given.
    I then developed trigger finger from the inflammation and tried two different cortisone injections to ease the swelling, neither worked.
    Unfortunately the next course of action for recovery was surgery. Long story short, surgery was problematic as calcifications and debris were surrounding the tendon, which then became infected. Finally in July the infection was gone and I was finally pain free.
    In September again we found ourselves severely short staffed for long periods of time and despite asking for locum help which was denied.
    I started having pain again in my right thumb, more acute than last time.
    Now with the loss of my tendon sheath there is nothing else I can do but to stop scanning, with a rough estimate by occupational health of 3 months. The only long term fix now is to decrease my hours or find a new career. I have been a sonographer for 25 years so not an easy feat to quickly find and train for another career.
    What are my options when all of this damage has arisen out of being over worked and under staffed in the NHS and hiring a locum wasn’t an option until I became injured.

    Reply
    • Ian Morris

      Your situation may well indicate an industrial injury or repetitive strain injury. If certain criteria are met, someone who sustains injury through the negligence of an employer – such as insufficient protective equipment, a lack of adequate training or insufficient work breaks and job rotation may seek to pursue a claim for compensation against their employer.

      The scenario you have described should most certainly be discussed in detail with a specialist Solicitor able to advise you with expertise as to whether or not the specifics of your work situation would enable you to succeed with a claim for compensation. You can also have a read of our article on finger injury claims which gives you an idea of compensation amounts.

      Reply
  100. Annette

    I work for the NHS, while answering a call bell I knocked my knee on the luggage that the patient had on the floor. I torn a ligament in my knee. It’s left me with arthritis in my knee. Could I put a claim in?

    Reply
    • Ian Morris

      You may have a right to make a claim in this matter. The employer has a responsibility to ensure that a safe working environment is provided. Whilst it may have been the patient who placed the luggage in situ and not the employer, the employer has allowed it to remain in that place and then cause you injury.

      Reply
  101. Rachel

    I work as support staff for the nhs. On the ward I was working there were several confused patients to two staff members one attacked me and now my shoulder is damaged, can I claim?

    Reply
    • Ian Morris

      You have a legal right to make a claim for compensation against your employer if you feel that your injury could have been avoided if the employer had taken appropriate action. In this case, there could be a failure on the employers part to provide the correct ratio of staff to patients and given the nature of the kind of issues the patients you are working with have, it may be that the employer has not acted correctly and placed you at a heightened risk of injury.

      Of course, we need to know more before we can say either way for certain, but this scenario is something we have experienced and succeeded with previously. Why not use our ‘start a claim form’ or call us on 01225430285 so that we can look further in to this for you.

      Reply
  102. Sharon

    Hi I received a shoulder injury at work assisting a confused and aggressive patient. 15 months later I am still waiting for surgery. And now my trust wants to take me to tribunal to dismiss me as I have been off sick so long. Can they do this?

    Reply
    • Ian Morris

      If an employee is unfit to work through illness or injury, an employer must afford them a reasonable time to recover and return to work. If the employee is unable to recover to a condition that enables them to work, the employer has the right to seek to terminate the employment – although they must adhere to the correct statutory due process, hence the tribunal.

      Whilst this is upsetting for you, the law would deem it unreasonable for an employer to be forced to retain an employee who is unable to work due to ill health or injury.

      With regards to the shoulder injury, have you attempted to make a claim for compensation against the employer for the injury and losses caused to you by the same? Of course, we do not know about the incident, your training, the employers actions etc so it is hard to advise you at this stage, but in theory, if you could succeed with a claim for compensation against the employer, you would be able to recover compensation for your injuries, lost income to date and importantly, recover future lost income if your injury is sufficiently serious that you are left unable to work.

      Reply
  103. Shel

    Hi i am a nurse at a hospital and i went to support the ward next door to my own during a cardiac arrest but ended up taking charge and carrying out chest compressions with another member of staff from my ward. The patients named staff were not involved in any resus at any point.
    I ended up with a back injury from chest compressions and from leaning over the patient to put on a bp cuff. Do you think i would be entitled to claim for injury as i feel this injury has had a negative impact on my subsequent pregnancy?

    Reply
    • Ian Morris

      It would be wise to put the scenario you describe before a specialist personal injury Solicitor – such as those with whom we work – as they would be able to advise as to whether or not you could pursue a claim against your employer in this matter.

      Reply
  104. Michelle Bartley

    I am an NHS employee, I have been in my post for two and a half years. For the last year I have suffered from pins and needles and a loss of use of my right arm. I noticed this when I was using my laptop and the laptop was broken to I had to sit at a strange angle to use it. I did report this and my two managers where aware of the pain I was experiencing. I eventually lost the use of my right arm completely and was sent for an MRI scan, the scan showed I have a bulging disc in my neck, C6, I am having regular physiotherapy and acupuncture to maintain the use of my arm and help with the pain. I am sure that this injury is a result of faulty equipment allocated to me and I wondered if I would be in a position to claim some compensation. I may end up having to have surgery on my neck to try and alleviate the pain.

    Reply
    • Ian Morris

      It is important that you make sure that any suggestion of the injury being caused by faulty equipment that had previously been reported is noted with your employers. To that end, I would strongly recommend that you make contact with your HR department to make a formal report of this issue with them.

      If an employer has failed to remove a risk of injury – including a faulty item such as a laptop – from use, they could be held liable should that item go on to cause an injury. In your case, you have clearly suffered a very nasty injury and if medical experts can agree that the cause is likely to rest with the faulty work equipment, you would have a very strong prospect of succeeding with a claim against your employer.

      We are of the view that we should present a claim enquiry on your behalf to our specialist Solicitors in order that they can make a detailed evaluation as to whether or not you can further pursue a claim for compensation. Remember, we work on a fully No Win No Fee basis so it will not cost you a penny to further investigate your rights in this matter and given the extent of the injury you have sustained, making a claim would be a sensible and reasonable course of action.

      Reply
  105. Brooke

    Hi Ian,
    Is it possible to claim for an injury caused by repetitive strain? I am a Mammographer and struggled for months positioning the ladies and felt my shoulders/ arms and hands getting weaker. I thought it would get better but it just got worse.
    Then i was off work – for 11 months now as i have severe M.E and had a relapse. Most of that time i was bed ridden.
    I had a lot of symptoms with my M.E but i did tell my GP about the the pain in my shoulders too , and how it was a work injury and suspected it was a torn rotator cuff in both shoulders.
    The GP gave me a steroid injection in my shoulder but it didn’t help.
    They referred me for ultrasound and X-rays. Ive just had them done. The Sonographer said i was right about the repetitive strain injury but it was bursitis in both shoulders. I explained that i was a Mammographer and had done it positioning but had been off work nearly a year so had been resting it, but it was still really painful. She said my shoulders were really bad to say i’ve been resting them and i must have been in a lot of pain when working. She also said i shouldn’t go back to that job with those injuries.
    I will need X ray guided steroid/ cortisone injections done in theatre.
    I also explained about these injuries and the treatment plan to my supervisor in the monthly meetings i’ve had since i’ve been off work.
    I’ve read online that you should report injuries at work with 30 days but tbh as it was an ongoing problem with the positioning of ladies when doing my job i knew there was nothing i could do about it so didn’t report it. I thought it would get better. But it hasn’t it’s just got worse.
    I’m now in my second stage and due to have my final hearing where i will be losing my job on ill health because of my M.E and pain.
    I have already set the balls in motion by applying for my pension due to ill health.
    I’ve been on half pay since May. My last wage will be in November.

    Is there anything i can do? Can i claim any compensation in this situation? Or any advice please?

    Kind Regards,

    B

    Reply
    • Ian Morris

      Given the extent of your symptoms and the consequences of the situation (you losing your job), I think your situation would be of interest to our specialist Solicitors.

      Your employer does have a duty of care to ensure that you are adequately trained and supported to reduce and minimise the risk of injury at work. It is hard to say at this stage as to whether or not you would succeed with a claim, but I do think we should put this to our Solicitors for you.

      Reply
  106. Mary lait

    I am a community nurse, when on a planned visit I parked my car in the drive area, when I stepped out of the car and headed to the house I slipped and twisted and felt something give in my back. I looked on the ground and noticed I slipped on mud or chicken faeces as the house was located on a chicken farm.
    I carried on with the Home visit, and returned to the hospital, I completed an incident form as I was experiencing pain in my right buttock.
    A couple of days later the pain had increased in severity, radiating from my right buttock down to my foot. I went to the gp, who felt it was probably muscular damage caused by the slip and twist, and gave me three weeks off.
    I returned to work and usual duties as a community nurse, then suddenly approximately two months later the pain returned to the right buttock, radiating down my right leg, causing difficulty in mobilising, I went to the gp, who felt this was not muscular, and MRI has revealed a large slipped disc, which is compressing the nerve. I have been seen by the neuro consultant who has advised to try steroid injection into the spine area causing the problem, but he thinks this may not be successful, and I may need spinal surgery.
    I have not been able to return to work, due to severe pain, and poor mobility.
    I am concerned I may not be able to return to my job as a community nurse, specialist practitioner.
    Can you please advise me regarding making a claim if I am no longer able to work?

    Reply
    • Ian Morris

      You have done the right things so far in ensuring that an incident report was completed with the employer and also seeking medical attention. Therefore, important evidence will be in place to verify the injuries and that they were caused in an accident whilst you were at work.

      Whilst your claim is unusual in that the accident happened at a 3rd party site that you were sent to by your employer, we feel that it is worthy of further investigation and we would like to speak with you in order to take a little more information and then get our specialist Solicitors to speak with you and offer expert advice about going forward with your claim for compensation.

      Clearly, the injury you have sustained is a serious matter that leaves you facing a long rehabilitation period, possible surgery and even the awful possibility of being unable to return to your profession.

      If you would like us to investigate this matter further for you, please call our office on 01225430285. We would initially take some basic information before passing the matter to the right specialist Solicitor with adequate expertise and experience.

      Reply
  107. Bettie Wagley

    I worked as a radiographic technologist on the night shift at a local hospital. Every morning shortly after midnight, my partner, who was also my night supervisor, Ali g with one other rad tech and I would bring a portable XRAY machine into the ICU unit to Xray patients in their bed. On one particular morning, my partner/supervisor was not happy about crating the ICU patients and was extremely agitated. He was holding the Xray board waiting for me to lift the patient away from the bed so he could slip the board behind the patients back so the 3rd tech could depress the button that captures the picture on the Xray computer screen. While I was pulling a sheet up over the patient’s back to relieve the coldness from the Xray board, I told My supervisor I wasn’t ready yet. My supervisor/partner got even more agitated and cursing and tried to cram the board behind the patient’s back, but hit me on the top of my head with the corner of the Xray board extremely hard. The blow to my head from the corner of the cassette was so severe that it caused my teeth to crack and break. My partner kept saying he was so sorry and also said “I just hate this place and this job so much, I could just kill everyone here.” I then held my hand up to my mouth and spit blood and teeth into my hand. I told him I felt like I was going to pass out from the pain in my head and my jaws. He told me to go rinse my mouth out and go sit down in the ER Xray room from which we had come. I contacted the hospital night supervisor to file an injury report, but he told me my immediate supervisor who was the one who injured me would have to do it. When my partner/supervisor finished ICU and got back to ER XRAY, I told him he needed to file an accident/injury report so I could get a CT scan of my head and my teeth fixed. I even contacted the Radiology Manager of the whole department who told me I couldn’t file the report, that my immediate supervisor had to do it, but still had not done it. I then went to HR (Human Resources) and began filling out paperwork, but when the HR nurse heard what I had to say, he took the paperwork that I was filling out and tore it up, and told me my immediate supervisor had to fill it out. I went to the dentist and got one tooth capped, but Workman Comp denied it because they had no report of the accident. I kept contacting all the same people and even my partner who had caused the injury, but no one would help me. My partner just kept saying he would come in during day shift and file the accident report, but he never did. I had to pay out of my own pocket to have the tooth fixed since my dental insurance denied it also because it was work related. I have had several estimates of around $10,000 for my teeth to be fixed. I have been trying to get them fixed as I can save extra money, but am in constant pain and my teeth have broken and cracked so far back in my gums, that some have had to be pulled. I was in a daze for months and my thought process was extremely slow because of my head injury, but could not afford a CT scan out of my own finances as my health insurance wouldn’t pay because it wS work related. Shortly afterwards, maybe 4 to 5 months, my right shoulder was injured while trying to lift a patient. My evening shift supervisor filed a report and I was told to go to the company doctor the next morning when I got off work. The company doctor put me in a shoulder sling and told me to get my supervisor to put me on day shift instead of my regular night shift. Day shift has over 20 rad techs along with 6 transporters who lift patients for us. Night shift has only 3 rad techs and no transporters, and we lift our own patients from their bed onto our Xray and CT tables which is extremely hard and dangerous. My daytime supervisor told me I had to still work the night shift because no one from day shift wanted to switch shifts with me and there were no extra workers to take my place. I went to work with my right shoulder in a sling and with horrible pain. I brought an ER patient back to my ER Xray room. The patient wS able to get out of bed and stand upright to take X-rays. And she could get onto my Xray table on her own and lie down for X-rays. Upon completion of the X-rays, I told the patient to lie still as I was lowering the table with my foot on the depressor. As the table wS Lowe’s g, the patient grabbed my left arm that was not in a sling to help herself up. As she grabbed my arm and pulled me, I began to falling towards her. I still had my right arm in a sling and could not catch myself from falling. So, to keep from falling on top of the patient, I turned my body and fell to the floor while she still had hold of my left arm that was now twisted behind me and over my head. I have since had right shoulder surgery, 3 tier cervical fusion and 3 tier lumbar fusion surgery. My teeth have had to be put on hold but the pain is excruciating in my mouth and gums and the top of my head still hurts at the slightest touch. Although workers Comp is paying for my injuries I sustained on those two consecutive nights, they act as tho my heD and teeth injury never occurred. Not one person had ever called to inquire about my health, but I was sent a letter by mail several months after my arm, neck and back injury saying my job had been terminated. What, if anything, can be done about getting my teeth fixed? Thank you.

    Reply
    • Ian Morris

      We think you should speak with a specialist personal injury lawyer regarding your situation and injuries with a view to making a claim for compensation.

      Reply
  108. Emma

    I am a nurse and suffered on and off with my back. During a shift 4 weeks ago I was assisting a patient to stand and he collapsed, I instinctively caught him to prevent him banging his head on the sink that was in front on him. I took his whole weight and was immediately in pain. Three days later I was in theatre having my disc removed.

    Reply
    • Ian Morris

      In order to be able to advise you as to whether or not you can make a claim for compensation, we would need to speak with you about your work, what training you have had and find out a little more about your previous back complaint.

      We have certainly succeeded with similar claims in the past and would like to see what we can do for you.

      Reply
  109. Chez

    I am a nurse that sustained a back injury. I have ongoing problems with this but I am frightened to claim as I can not afford to lose my job. What protection will I have?

    Reply
    • Ian Morris

      Under UK law, any person who believes that their injury was caused due to the negligence of an employer is free to seek to pursue a claim for compensation from their employer without if having any impact on their right to retain their employed position. Simply put, you cannot be dismissed simply for making a claim for compensation as long as you are not acting fraudulently.

      In the UK, if an employer were to dismiss an employee for making a claim for compensation the employee would have the right to take further legal action against their employer for unfair dismissal.

      If you would like to discuss your back injury and the possibilities of making a claim for compensation with us, please call us on 01225430285.

      Reply
  110. Carina Thompson

    Hi I work at the NHS and nearly 2 years ago they had contractors in building a new unit . There was a rush it seems to get the job finished and a very large wall unit was put on a stud wall with 4 wall plugs and it fell off the wall and landed on my face.
    I have been talking through a claim with the RCN so I have lots of documents but they are saying the contractors will not pay my sick leave as they know I get sick leave from my work. So I have been offered 1600.
    It’s not the money that’s so annoying, it’s the fact that if that had landed any where else on my head I could of been killed instantly. And I’ve never had a sorry from anyone. And I’ve worked there 17 years with an excellent record of service.
    I am annoyed, I rushed back to work. But then again I am a nurse, that’s what we do.
    I have reports to say they had made the mistake with putting a large cabinet on a stud wall and no cage was in place, but I feel annoyed my face was smashed up. I have the photos. And no one ever said sorry .

    Reply
    • Ian Morris

      It sounds as if you have not had a specialist independent personal injury Solicitor – such as those with whom we work at Direct2Compensation – managing your claim for you.

      We would strongly suggest that you speak with one of our experts regarding your claim and the current situation, as it may well be that having the right Solicitor acting for you would see you receive a better outcome.

      Reply
  111. Frank

    I’m a paramedic and whilst moving a patient with a broken leg down a flight of stairs using a tracked carry chair I placed my weight on my right knee and caused a torn medial meniscus. I had an arthroscopy which I paid for privately to repair the damage as the waiting list is in excess of 12 months. I have been off work for 6 months and I am on reduced pay and undertaking physio. I hope to return to work shortly.

    Reply
    • Ian Morris

      If there is any element of employer negligence that can be attached to how you sustained your injury at work, you will be able to recover your loss of income by way of making a claim for accident at work compensation. If your claim were to succeed, you would be able to recover compensation for the injuries sustained and also a special damages settlement to include any lost income and costs incurred.

      We would very much like to get some more information from you so that we can get our specialist Solicitors to contact you to discuss your situation in greater depth.

      Reply
  112. Lynn Luby

    Hello.
    I am a district nurse and two years ago broke my ankle outside a patients house on a raised flag. I had the RCN represent me and was passed from solicitor to solicitor. They eventually got nowhere and have now closed the case i have been told.
    I was off work for 12 weeks and now have a permanent limp due to my ankle not recovering properly. It also hinders me a lot at work now.
    Can you help?

    Reply
    • Ian Morris

      We would gladly review what has happened in your case with a view to seeing if we can pursue this claim further and succeed for you.

      Whether or not you will succeed will depend on the nature of the raised flagstone that caused you to trip and whether or not it is of an actionable size. You can read more about valid tripping accident claims on this page of our website.

      It would be a good start if you were to email us whatever information you have in support of your claim to date – correspondence from your previous Solicitors, photographs of the accident site and a description of the accident and injuries.

      Reply
  113. Danielle

    Hi, I work for the NHS, slipped on wet floor, no sign there, and torn muscle in my knee, they have put me straight on sick, is that correct I went into work fit and healthy now I can’t walk?

    Reply
    • Ian Morris

      If you are not fit to work because of an injury in an accident at work and you are unsafe to be at work or your injury would be worsened by your work then your employer is correct in giving you absence from work. There is also no obligation on the employer to pay you your usual income whilst you are away from work due to injury – even if the injury was sustained at work as is the case for you.

      However, as your injuries were sustained through slipping on a wet floor at your place of work where there was no hazard warning sign erected, it would appear that you have a good claim to be made for compensation against your employer. If successful with a claim for slipping accident compensation you would be able to claim compensation for the muscle injury and pain to your knee as well as recover any lost income or costs that you incur because of this injury.

      We would be very happy to assist you with a claim for slipping accident compensation and I invite you to contact us on 01225430285 or email your number to us via justice@direct2compensation.co.uk as I think that we could very well help you succeed with a claim for compensation here.

      Reply
      • danni

        On 14/6/20 I went into a patients room to do personal care (patient bed bound but could roll) i didn’t see the wet patch between the floor and table and went over on my ankle laterally, I heard a crack. Pressed the patients call bell for someone to come help me and no one came, so I pulled myself up using the bed rail and turned the buzzer off. Cleaned the wet patch up and tried to walk it off due to sheer embarrassment that I’d slipped and continued with personal care to the patient as it was unfair on the patient to be left. A few moments later a RN came to get me for break, I tried to walk it off..but couldn’t.. went to a&e. They said I had soft tissue damage.. i explained about the pins and needles I had. They told me it was just from the injury..told my gp they signed me off sick for 8 weeks.
        I know it wasnt the cleaners fault because she had mopped the floors earlier and used wet floor signs. My guess is the patient has spilled his drink and not realised due to being bed bound.

        Can I claim.

        Reply
        • Ian Morris

          There is certainly value in further investigating this matter and making a claim for compensation for the injury to your ankle.

          Our no win no fee service guarantees that you’ll pay no costs if you’re not successful with your claim and our specialist Solicitors are experts in such claim types.

          Please call us on 01225430285 or ask us to call you to get further help with your claim.

          Reply
  114. Jacqui lisk

    Hi, I work for the NHS and injured my back when a patient we took on a home visit fell against me and I had no option but to take his weight as no room to assist him to the floor. This happened in April 2017 and I am still on a graded return to work due to the pain. I have had a MRI and awaiting results.

    Reply
    • Ian Morris

      If your employer has not properly risk assessed the nature of the work required to take this patient on a home visit, or failed to provide the adequate level of assistance or equipment, you are likely to have good prospects of succeeding with a claim for personal injury compensation.

      Any such claim would, if successful, enable you to claim compensation for the severity of the back injury sustained, but also enable you to recover any lost income or costs incurred as a result of your accident at work.

      We are here to help and would like to discuss your accident with you further as you may well have a viable claim.

      Reply
  115. Maria Gallagher

    I recently had a fall at work, I fell down down a couple of concrete steps that were poorly lit and was knocked unconscious for between 5 and 10 minutes leaving me concussed for about an hour before I could start recalling memories after the incident. The incident has left me in pain and discomfort for a few days with the need to take pain killers. I was moved to hospital for treatment, scans and x-Ray’s and administered pain relief. I do not work for the NHS but am based from NHS property. The area where my accident occurred is not maintained or very well lit, and from what people have said the condition of the area where I fell has been an ongoing issue for some time.

    Reply
    • Ian Morris

      You mention that people have told you that the area where you fell has been a known issue for some time and also that it is not well maintained. This makes us think that there is worth in pursuing this matter further.

      At the moment you have anecdotal evidence from colleagues that could offer your claim strong support if that evidence could become more ‘substantiated’ by way of getting witness statements about any previous reporting of a hazard or lack of maintenance etc.

      We would like to talk with you to find out more and offer assistance – we’ve had success with very similar sounding enquiries before and I think we should pursue this further.

      Reply
  116. Linda margaret Knight

    I have injured my back lifting a heavy bag which contained dental plaster I have been off work since Nov 2016 I have disc bulges and nerve root compression.

    Reply
    • Ian Morris

      You may well have a viable claim for compensation against your employer here. When asking employees to lift items an employer has a number of responsibilities towards their employees health and safety. In the case of lifting, an employer should ensure that all employees have been shown how to lift and move items safely. This is commonly known as manual handling training. The employer must also ensure that any item of weight is marked clearly on any item that is to be lifted in order to provide warning to anyone lifting the item as to how heavy it may be. The employer must also ensure that the working practices allow an employee to lift safely and work in accordance with manual handling guidance protocol.

      I would very much like to speak with you in greater detail, so that I can find out a little more about your experience with your employer and what training and policies they have in place to minimise the risk of injury.

      Reply
  117. gill Hobbs

    Hi just wonder sitting here in pain if there is a time limit to when you can claim. I worked for the NHS and I’m on an ill health pension I hoped to be able one day to go back to work but I now know I cant.

    Its a few years since my accident around 17 years ago. I walked a patient with a walking belt. my hand had to slip through the belt to assist him to walk, he fell he was quite heavy. my instinct was to support him. he fell to the floor my shoulder has never been right since I’ve had surgery on my shoulder and also had to have surgery on my neck. I was a TI with the Physiotherapy team.

    Reply
    • Ian Morris

      You are right to ask about time limits within the Personal Injury Claims process. Anyone injured in an accident that was not their fault has a legal right to pursue compensation for their injuries and losses. However, such claims are limited by statutes of limitation.

      Under UK law, a person over the age of 18 years at the time of their accident, has a maximum claim limitation period of 3 years in which they can take action to pursue damages. Failure to pursue a claim within 3 years from the date of an accident will leave the claimant statute barred and unable to take action.

      There is no way around this rule and if your accident was 17 years ago, I am afraid there will be nothing you can do to seek compensation for your injuries.

      Reply
  118. Jenny lee Parker

    I had an accident at work due to a box being left in a dangerous hazardous place. I fell over the box onto my wrist. I was in a cast for three weeks, after an MRI found out that there was no break but a bad tendon injury. The problem has almost resolved but I still get pain which effects my work. I was off work for a total of 26 days but did receive pay. I have all evidence – incident report , occupational health reports, a and e ,orthopaedic consultant reports and physiotherapist reports. I am planning on leaving my place of employment, will this be a problem when claiming? I don’t want to have to go back there again! I have all the relevant paperwork. Is it possible to ask the average pay out for this type of injury?

    Reply
    • Ian Morris

      What I can say is that if you were to pursue a claim for compensation as a result of the injury you sustained when tripping over the box at work, I believe that you would have a good prospect of succeeding. If an item is to be left, it is not ok for an employer or colleague to leave it blocking a walk way or in an area that is a thoroughfare. If this does happen and a worker then trips as a result of the box/item, they have viable grounds to pursue a claim for compensation.

      What I am not able to say is what kind of settlement figure you would be looking at getting as the way a claim is valued depends greatly on the severity of an injury, the length of time that the injury is present and whether or not there is a full or limited recovery. However, given the fact that you were forced to take 26 days away from work, wearing a cast for much of that and no doubt very limited with dexterity and use of the arm, you should expect a minimum settlement figure of £2,000 – probably much higher. You would also be entitled to claim back any lost income and other costs.

      The fact that you are leaving this work is irrelevant to the claim, all you need to do is ensure that the details of the accident and cause of your fall (a box being left in a dangerous and hazardous place) is recorded within the employers accident book.

      This is a claim we would love to pursue for you.

      Reply
  119. Mrs L Ly ch

    Hi i work as a support worker HCA on a very busy ward in a hospital, in December last year a patient came out of a toilet with a walking frame, the patient’s leg gave way and the patient pulled my arm to save her and i fell to the floor pulling my back. I was in a lot of pain and went to A/E they informed me I damaged the soft tissue in the bottom of my back. I was only off 2 Days but I am suffering daily in my job, I am on shorts shifts now instead of 13 hour shifts, could I make a claim?
    Thank you

    Reply
    • Ian Morris

      I am very sorry to hear about your injury.

      Given the extent of the damage done to you and your earning capabilities, I suggest that we get one of our specialist solicitors to pursue this matter for you. If you would like us to take this further, call us on 01225430285. I hope this response helps you and we look forward to speaking with you.

      Yours sincerely

      Ian

      Reply
  120. Melanie harmer

    Hi, I fell down the stairs at work due to a loose carpet gripper & jolted my back, been off work 3 days since then, manager has got maintenance to check & sort out all stair ways. I work in a care home where my residents are up & down the same stairs I slipped on.

    Reply
    • Ian Morris

      Melanie

      On the basis of your comment, I would say that you have a VERY STRONG claim for compensation. Stairs are a known hazard and as such, it is imperative that building owners, employers and occupiers of premises with stairs ensure that there are no hazards located on them.

      A loose carpet on stairs is a definite danger and I would have every confidence that we would be able to successfully place your claim with one of our specialist solicitor partners.

      Please call us on 01225430285 as we’d like to speak with you and help you get your claim up and running.

      We look forward to hearing from you.

      Yours sincerely

      Ian Morris

      Reply
  121. Mrs HAINES

    Hi I was wondering if you could help me. I work for the NHS i I’m a support worker I work nights. I was working a night shift a very busy one we was running out of rooms for ladies I was being told to start moving ladies, ie start moving them after giving birth. Got a lady up and took to shower and she passed out so her husband and myself helped her up. I hurt my shoulder not having time to think about myself. With a lot of doctors appointments and pain relief and steroid injections still pain and being able to move my arm or sleep. Being told I need surgery so all losing a good year to pain and time off work, which I had 5/6 months off, returning to full shifts still having pain and know having to go through it all again, see doctor and appointments to see that it’s still going on, can I make a claim?

    Reply
    • Ian Morris

      Thank you for contacting us. I suggest that you email your phone number to me: ian@direct2compensation.co.uk or call us on 01225430285 so that we can have a quick chat and get you in touch with one of our specialist solicitors.

      There is certainly a possibility of a successful claim for compensation to be made here.

      I look forward to hearing from you.

      Yours sincerely

      Ian

      Reply
      • Amita

        I had a work related injury whilst being oncall at a NHS trust. I was called into sort out some clinical work and somebody had locked the corridor doors, which used to be open. There was no warning that the doors were locked. I pulled at the door handle to open the door but it was closed (which I was not expecting). Soon after, I had a sudden sharp pain on my koee back, moving down to legs (sciatic pain); it was extremely excruciating. This happens between February 2017 and August 2018 (I am unable to remember exact date). I datixed the incident straightaway but as my symptoms had resolved after a few days, no action was taken.
        I became pregnant in 2019 and started having bad backaches (tingling, severe pain on examining back and referred pain to my legs)
        I had a scan recently (July 2020) as I could not have one because of pregnancy and my symptoms were persisting although they were of lesser intensity. The results show disc dessication and bulge. I struggle to sit for long hours as it casual bad backaches and leg pains. I have a desk job mostly as I am a a junior doctor.
        Kindly advise if if I eligible for compensation etc

        Reply
        • Ian Morris

          It is unclear and possibly unlikely that you could establish that the locking of the doors was a negligent act – or that the failure to provide any warning that the doors were locked was a negligent act. Furthermore, you mention that the injury started in Feb 2017 – which is now more than 3 years ago. As such, you are likely to be time-barred due to the statute of limitations, which in matters pertaining to personal injury compensation, require a claimant to pursue their claim within 3 years of the date of the injury.

          Reply
  122. Diane Eldridge

    Hi I work for the NHS and have had an injury at work, an employee didn’t see me and walked a large bin trolley into me injuring my arm, bruised and left with swollen arm my GP has signed me off work for the week, my manager has day text this also, can I make a claim?

    Reply
    • Ian Morris

      Diane

      Hi, thank you for taking the time to contact us. I am sorry to read that you have been injured in an accident at work and it sounds like a painful situation.

      We have succeeded with claims of an almost identical nature in the past, including matters relating to NHS workers and whilst that does not guarantee that we could succeed with your claim, it would give me confidence and we would certainly want to pursue this for you.

      May I suggest that you email me your phone number to: justice@direct2compensation.co.uk so that I can call you to discuss this further?

      I look forward to hearing from you.

      Yours sincerely

      Ian Morris

      Reply
  123. gail cunningham

    HI last DECEMBER I was kicked by a patient who was on his bed that was high up and he was climbing out of it, I was going pass the bay and the patient would have fallen so I yelled for help and rushed in and told him to stop he would get hurt, I didn’t have time to to get the bed controls I helped him to get into the bed put he kicked out and hit me in the chest and ribs, I was send to a and e and did incident report, I was off work for while and I am scared of the patients now I am back. It’s been a year and many more abusive behaviour has been put on me by patients . I have asked to move wards told of my concerns and I have hurt my knee now helping a patient to go from bed to chair and need knee replacement. I still get chest pains and worry about patients and feel the trust doesn’t care about me and I am not doing my job properly as I feel scared of the patients and back away alot now if someone kicks off. I work in care of elderly ward. I have been off alot with sickness from patient abusive behaviour and I believe they will give me my final warning next week. I wonder if there is anything I can do as feel they let me down and didn’t support me. Can I ask to see my file? I have all my incident reports.

    Reply
    • Ian Morris

      Gail

      What a distressing situation, I can appreciate how this incident has caused you so much upset.

      You can certainly ask to see your file and I can’t see why the employer would refuse you access to it. Perhaps the best course of action at this stage would be to contact your HR department and see if you can utilise their help to arrange a meeting where you can view the file and air your grievances?

      Were you adequately trained to perform your job? Did the employer ensure that you were properly staffed and given all the tools necessary to reduce the risk of the incident in which you were injured from happening as much as possible? If you are concerned at all about any aspects of the way you came to be injured in this way, you may be able to make a claim for compensation. I would suggest that you contact us on 01225430285 so that we can chat with you.

      Yours sincerely

      Ian

      Reply
  124. Karen Douglas

    Hi, I work in the NHS, I went to a next section to get something for one of the patient I’m looking after, on the way back i went through a different exit where i slipped on the the floor only to realise that the floor was had been wiped by the domestic person but there was no yellow hazard sign to indicate the floor was wet, I injured my back, groin and the back of my leg, it’s all been recorded. Can I make a claim? I told one of my colleague what had happened and she told me I won’t get any compensation because I wasn’t wearing the correct shoe, is that true? Because those are the only shoe I feel comfortable in due to bunions on my feet and i do really long hours.
    I went to the Accident and Emergency the same day and I couldn’t finish my shift for the day, I also went to my GP the following morning because I’m in so much pain, I got 2 weeks off from work.
    Please let me know what my chances are if i put a claim in.
    Thank you.

    Reply
    • Ian Morris

      Karen

      Hi, as you know we have spoken and I am pleased to confirm that our Solicitors wish to run your claim for you. Therefore, it is fair to say that you have very realistic prospects of succeeding with your claim after this accident.

      Yours sincerely

      Ian

      Reply
  125. Melissa Goulding

    Hi I had an accident in work a patient fell straight into me causing us both to hit the floor the patient was unhurt but I have hurt my back and had an X-ray which should a tiny bruise to my kidney and was just wondering if I could claim from this?

    Reply
    • Ian Morris

      Melissa

      We have successfully assisted claimants with a number of identical accident scenarios to the one you describe. If you would like to pursue a claim for your injuries, we’d be very happy to offer you a no win no fee claim solution.

      Reply
  126. aaron

    I work in a forensic nhs unit and was assaulted. I got a cut above my eye and suffered headaches for a while after. INcident reports were done and police informed but nothing came off it.

    Reply
    • Ian Morris

      Aaron

      Being assaulted is one of the most distressing ways in which you can sustain injuries. The fact that this happened to you whilst you were at work can only make this more upsetting and traumatic for you.

      You mention that incident report forms were completed and that the police were involved. It doesn’t matter if the police have been unable to press charges against the person(s) responsibile for the assault, all that matters is that you reported it and gave statements and that you received medical treatment for any injuries sustained. With this in mind, we may well be able to assist you with a claim via the criminal injuries compensation authority. We have solicitors in place who can assist you through this claims process and we’d be more than happy to help you pursue a claim against this scheme on a no win no fee basis. I should point out that you don’t need a solicitor to pursue a claim against the cica scheme, but having a specialist solicitor acting in your best interests will give you the very best outcome to any claim you make.

      If you would like our help, please do get in touch so that we can ascertain whether or not your claim situation gives you grounds to proceed with a claim via the cica route, we’ll also be able to discuss your options and explain things in clear detail.

      We look forward to hearing from you.

      Regards

      Ian

      Reply
  127. Viviana

    Hello. I work for nhs in London, staff nurse with permanent contract, I started the 9 of May. On wednsday 7 september I had a fall while I was working. The floor was wet, I don’t know why or how, I slept on it, ended with a kneecap fracture. Now I’m at the hospital, the same one where I use to work. I had surgery yesterday. Is there a case for a claim and if yes, how should I proceede. Thanks.

    Reply
    • Ian Morris

      Viviana

      Hi, I am pleased that you commented on this article as well as making a contact enquiry on our website. This has enabled us to speak with you to get your claim started and to arrange for one of our specialist solicitors to contact you.

      We believe that you certainly have grounds for a claim to be investigated and we wish you the speediest of recoveries and the best of luck with your claim going forward.

      Yours sincerely

      Ian Morris

      Reply
  128. Gina

    I work for nhs, I recently slipped on a wet floor which lead me to A&E, there was a wet sign caution but was quite far from where I slipped. initially been suffering from back pain which has been improving buh since that incident. I couldn’t go to work and been refered to hospital for a scan after have explained my worries to my GP. Does this claim sounds progressive at all?

    Reply
    • Ian Morris

      Gina

      Thank you for sharing your situation. Although there was a hazard warning sign erected when you slipped on a wet floor, this does not mean that you cannot pursue a claim for compensation.
      You state that the sign was far from where you slipped and with this in mind, it could be argued that the sign was not relevant or not clearly visible. We would be more than happy to investigate your claim for you and pass this to one of our specialist solicitors with a view to claiming compensation to cover the injury you have sustained and any losses you have incurred.
      Please contact us and we’ll have a quick chat with you, get a bit more information and then make sure that the right specialist compensation solicitor is asked to call you to discuss this matter in greater detail.
      We look forward to hearing from you.

      Regards

      Ian Morris

      Reply
  129. susan weiser

    I worked for nhs as cleaner until I became a supervisor, when I worked has a cleaner I had a accident on the ward I was a signed to. I was ask to clean some spill up in a very small cupboard where they kept dialysis equipment, one of them had been leaking very badly, i ask the nurses 3 times what it was has. I had liquid in my water, they told me it was just water so I start to clean it up I then realised it wasn’t just water. I couldn’t breathe, my eyes was running with water. I was coughing and couldn’t stop plus sneezing. I went to hospital and my stats was well below what it should of been. It went in the accident book on the ward and also in the riddor book. I had a week off work, now I have breathing problems which I did not have before then. We were not given mask or googles for this kind of thing, we did not have them for any liquids at all. I do know about c.o.s.h, this happen a few years ago, please could you tell me if I’m entitled to anything?

    Reply
    • Ian Morris

      Dear Susan

      On the basis of your description of the events that caused you to suffer ill health, we would be very interested in speaking with you further about this matter. I believe that you have a very viable claim for personal injury compensation as it would seem clear that your employer (the NHS) has been negligent towards your health and safety by failing to advise you of a substance that would be hazardous to health. I would be of the view that your employer has breached the COSHH responsibilities and exposed you to a dangerous/toxic substance.

      The most important issue that we need to confirm for now is that the incident happened within the last 3 years. If so, we would gladly pursue an accident at work compensation claim for you. If the incident was more than 3 years ago and you are over the age of 21 years, you will not be able to pursue a claim as the law allows a limitation period of 3 years from the date of an accident in which you can register a claim. Anything outside of this for someone over 21 years of age is statute barred and out of limitation.

      We would also need to know more about the impact of the health problems that you have suffered as a result of this incident and whether your ongoing breathing problems are now being treated by a Doctor.

      We look forward to hearing from you.

      Regards

      Ian

      Reply
  130. Dawn tuite

    I work for the nhs as a housekeeper, I was sent by my manager off site to another location to collect some money, on the way back I tripped in the street and broke my hip, I have had an operation and currently at home to recover.

    I completed on line an incidence form to our clinical governance dept which has been recorded,

    My question is am I entitled to compensation ? Even though the accident happened off site and not on my ward , it was still during my working day and I was doing a task for my manager , which is not in my working contract.

    I welcome your comments

    Reply
    • Ian Morris

      Dawn

      I am very sorry to hear that you suffered a broken hip as a result of an accident whilst you were at work.

      If I understand you correctly, you were injured in a tripping accident rather than a straight forward accident at work. In either event, it may well be possible to successfully pursue a claim for personal injury compensation for the injuries that you have sustained.

      Although you were technically at work at the time of your accident, it could be that your employer is not liable for the injuries you sustained. Who the defendant is will depend on where you suffered your fall. If you were outside of the Hospital grounds and on public property (such as a pavement beside a road), the liable party would be the local authority that has responsibility for the maintenance of the area in which you fell. If you were injured whilst on NHS property (walking from one area of the Hospital to another) then your employer – the NHS – would be the defendant in any claim you opted to pursue.

      In either case, you (with the help of one of our expert personal injury compensation solicitors) will need to demonstrate that what caused you to trip and fall was hazardous and should not have been in situ.

      We would be more than happy to speak with you in greater detail to find out more about your accident so that we can give you proper advice as to whether or not you can pursue a claim for personal injury compensation and if so, whether it would be an accident at work compensation matter or a public liability tripping accident claim.

      We need to know what caused you to trip over, what the hazard was, whether it was sticking up in the street or a hole in the pavement surface etc. I would advise that you return to the site of your fall and obtain some photographic evidence of the hazard as this will be really useful during the processing of any claim that may follow.

      To speak with you and discuss this matter properly, we’ll need your contact details. Once we have your details, we can call you to discuss matters and help you get your no win no fee claim for compensation started.

      We look forward to hearing from you.

      Reply
  131. Ester

    I am a young nurse and injured myself at work.
    I was already complaining of back issues to my manager who referred me to occupational health as a result.
    Meanwhile one day at work I was assisting an elderly patient on my own to the toilet. I immediately felt something was wrong. I struggled to walk home that day and after a few visits to occupational health and the physiotherapist. I was referred to have an MRI where it was discovered I had a rupture on my disc, the specialist consultant stated it was probably exacerbated due to work. I was unable to attend work for about 3 months due to pain, discomfort and struggling to walk. I was paid my normally salary for those 2 months however I was then told that they overpaid me and the HR department decided to take all the accrued annual leave I have for those 3 months to help to reduce the overpayment. I had a quick conversation with the HR department and my manager about the issue prior to the deduction, where I suggested not minding taking some of my annual leave to settle the debt but not all of it. This was a casual conversation, no paperwork or proper documentation was given to me in written at all. I am due to return to work and I have already been advised by mine physio that I may have to reduce my hours altogether. I was wondering if I have a strong claim on the grounds above, due to reduced hours of work and everything else mentioned above?

    Reply
    • Ian Morris

      Given what you have said, it is certainly worth us making further investigations in to your situation and how your employer handled your back problem as there may well be a viable claim for accident at work and loss of income compensation. We certainly need further details and would be happy to help you with this claim.

      I look forward to hearing from you.

      Reply
  132. Julie

    I work in a dementia home and in April last year i was punched in the head which resulted in concussion. I have since lost my hearing through it and have had to have counselling as suffered bad dreams and anxiety so didn’t go out and felt a different person. I have never had a contract and didn’t receive sick pay only sat pay so have been struggling to live, i now have to wear hearing aids because of it, i have since left, do you think i have a case?

    Reply
    • Ian Morris

      Julie

      What an awful situation you find yourself in. Given the extent of the injury that you have suffered, we would like to try and help. Your claim is by no means straightforward as we would have to demonstrate that your employer exposed you to a risk of injury without adequately risk assessing and reducing the prospects of you suffering injuries in the way you did. Sadly, many people working in care homes with people suffering Dementia or Alzheimer related health problems do suffer unprovoked assaults from the residents. One of the things that is known about Dementia patients is that there can be sudden acts of violence or incidents in which they lash out due to their confused and disorientated state. Therefore, working in such environments is known to have certain risks.

      Therefore, it is important for employers to ensure that all staff are correctly trained and qualified and that all patients are adequately risk assessed so that all people know the risks presented by each patient/resident for whom they provide care services. Further, employers must ensure that staff are working in the correct manner with sufficient colleague support where needed. Perhaps your employer failed to adequately protect your health and safety in the workplace?

      We would definitely like to speak to you further about your specific situation to see if there is any way that we can pursue a claim for you. Your lack of contract may present some difficulty, but this could be overcome by referring to an accident book/incident report if one were made at the time of the incident and whether any former colleagues would be willing or able to act as witnesses.

      Reply
  133. Felicia Hyde-Morehead

    My situation is a little tricky. I injured my left ACL & tore my lateral meniscus turning at a scrub sink while working in the operating room. They had mats in place to prevent water slippage but my foot got hung on the mat as I turned. Although my body mechanics did not accommodate the turn, I ended up with needing surgery and long time recovery for the staged procedure that I need, they were not negligent and failed to sign the workmans comp on the job injury form. I didn’t turn in paperwork because I thought it was a minor injury. Now they refuse to sign because it was not filled immediately, but no managers were there because we were working extended hours they had left for home. I’ve been release to come back to work on full duty, but my knee is really painful and now its causing my 9 thoracic back injury and left foot to cause issues as well. I can hardly make it through the day. HOWEVER they did offer to pay for my MRI which supports the stated injury. But ha sent at this point.

    Reply
    • Ian Morris

      Felicia

      Thank you for taking the time to share your situation. The injury itself sounds painful and as it happened at work, I can imagine that it would have made the problem worse than it otherwise may have been.

      I would suggest that you seek specialist personal injury lawyer assistance to ensure that you do not lose out. Feel free to re-visit our site and complete a call back form so that we can get in touch to discuss this with you in greater detail.

      Kindest regards

      Ian

      Reply
  134. emran ali

    I’m a mental health support worker. I was beat up by a patient who was being specialised on the general side of the hospital, with no extra staff or alarms.

    The psychiatric doctor explained that it wasn’t a mental health issue and it was behavioural. I’ve been off work for a month now. I’m going for an x-ray for my finger which he stamped on.

    He was known to be violent through risk assessment but was still only managed by one person. When really it should of been at least 2 with alarms.

    What can I do. I would only go back into work with the same conditions. Making it quite difficult to enjoy my job with the anxiety and fear that nothing will change.

    Reply
    • Ian Morris

      Emran

      Thank you for discussing your situation with us. I am really sorry to hear about your problem, not only have you been injured at work, but you’ve been injured in a very traumatic way and this can only make things seem even worse.

      You ask what can you do and I hope that I can offer a couple of solutions. Firstly, you should discuss your anxiety concerns with your GP and ask that he sign you off work for a while longer in order that you can process what happened. No doubt in time, you will be able to put it to one side. You should also ensure that your employers are aware of your worries and you could request that they provide you with some counselling therapy. I realise that this may sound drastic, but evidence shows that by having qualified counselling, people can move on from trauma much more easily and you can learn techniques to cope with stress and worry.

      Finally, I would suggest that you pursue a claim for personal injury compensation. If what you say is right, in that your employers knew that this patient was known violent risk, then it seems that your employers have failed in their duty to ensure that your working environment is as safe as possible. I note that you have sent in a contact form via our website, so we’ll be in touch with you and get you in touch with a specialist solicitor so that you can get some further advice and better understand your rights.

      Yours sincerely

      Ian Morris

      Reply
  135. Clare

    I work for nhs as a domestic and suffered a burn to my arm ,it was their fault. I just wanted to know if I could put a claim in?

    Reply
    • Ian Morris

      Clearly, we would need more information to be able to properly advise on the strength of your claim. However, we would certainly want to investigate this matter and assist you with a claim. If you have been burned because of the fault of your employer or the negligence of a colleague, you will be entitled to make a claim.

      Reply
    • beth

      i had accident at work causing me to fracture my wrist.
      i had it in plaster for 9 weeks earlier this year now months on it keeps swelling and causing awful pain up my arm.
      i have seen the consultant just recently again, he tells me this may occur every so often due to the injury.
      can you help?

      Reply
      • Ian Morris

        Thank you for contacting us to share your situation after an accident at work. We’re sorry to hear about the fracture to your wrist. Injuries to the wrist in an accident at work often lead to the kind of ongoing symptoms that you have mentioned.

        We would very much like to speak to you in greater detail as we would then be able to find out more about the accident and how you came to sustain such a nasty injury. From this, we’d be able to advise you as to whether or not we would be able to pursue a no win no fee claim for compensation for you.

        We look forward to speaking with you.

        Yours sincerely

        Ian

        Reply
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