Making A Work Soft Tissue Injury Compensation Claim

You are entitled to claim compensation if you have suffered a soft tissue injury at work and it can be proven that your accident was a result of employer negligence in providing a safe working environment.

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soft-tissue injury - sprained foot


Although a soft tissue injury may not sound particularly serious, the truth is that they can have big implications for the injured person’s future, affecting their ability to work or live normally. It’s in these cases where claiming compensation can be of great help financially and to ensure the best recovery possible.

Usually, soft tissue injuries refer to a muscle, ligament, tendon or the flesh. They are commonly caused through slipping on wet floors at work, where joints and ligaments are sprained and damaged, or a lack of manual handling training, where injuries to the muscles of the back occur through over work and incorrect lifting techniques, or as a result of a laceration.

Claimants often have soft tissue injuries that cause problems with mobility and independence, whether temporary or permanent. In severe cases, such as a serious injury to a ligament, muscles or discs of the spine, claimants may well require surgery.

Soft tissue injuries at work often happen as a result of employer negligence and could be avoided with relative ease.

Employer liability

Injury compensation claims for soft tissue injuries at work fall under the umbrella of an accident at work compensation claim. Such claims will succeed, and see the claimant obtain a compensation settlement, if it can be proven that the employers responsible for health and safety in the workplace have been negligent and failed to comply with their statutory duties.

Employers and contractors are legally obliged to provide a safe and secure environment for workers. When employers fail to do so, there will be an increased risk of hazards that could cause a soft tissue injury. An unsafe working environment will see employees working with a lack of training, guidance and support that could help to ensure risks are avoided or minimised.

Employers must be aware of the risks to their staff. Whether soft tissue injuries at work are caused through defective machinery, an unmarked hazard, a lack of the provision of the correct protective equipment or safety guards, insufficient training and guidance of staff, a failure to identify items, job roles or workplace hazards that could cause soft tissue injuries, employers will be liable should someone sustain injuries severe enough to warrant a compensation claim.

Why claim compensation for a soft tissue injury?

An employee who suffers a soft tissue injury at work may well be left unable to work for a period of time and therefore have to cope with the stress and anxiety of losing their income, as well as suffering with the pain and discomfort of their injuries.

Claiming personal injury compensation can help ease some of the problems you’ll experience, and in a number of ways other than just a cash settlement:

  • Claiming injury compensation is a legal right, and fairly compensates you for injuries that were not your fault.
  • A successful claim can help to pay for private medical treatment and rehabilitation therapies to speed your recovery.
  • Claiming injury compensation can make up for lost income now and in the future if you are prevented from working again. This is by way of a special damages claim that relates to losses above and beyond any compensation settlement awarded to cover the injuries and distress caused.

With Direct2Compensation, all claims are made on a No Win No Fee basis, so you will never be charged if your claim does not succeed. A successful claim will lead to a compensation settlement being made to you, with the value of the claim including any lost income and incurred costs as well as a settlement for the injuries and medical treatment that you have sustained.

Additional medical help for your recovery

Once your claim is active and your specialist injury compensation solicitor has obtained an admission of liability, your claim will succeed. At this point, your solicitor will look to help you to recover more quickly by obtaining rehabilitation therapy such as physiotherapy, or private specialist treatments, at the expense of the 3rd party.

It may be that you will be able to obtain further treatments unavailable in usual circumstances to help you recover more quickly and return to work and normality. Further information on this will be available from your solicitor once your claim has been started.

When can you claim compensation?

In the majority of cases, work injury compensation claims will succeed if it can be shown that the employer or contractors were negligent. Employers, contractors and site management providers must ensure:

  • That staff are given a safety induction relating to the workplace. That staff and contractors are made aware of the likely risks of a soft tissue injury at work and know how to minimise those risks through hazard signage on slippery surfaces, adequate manual handling training and provision of the correct working equipment.
  • Employers must ensure that staff know how to deal with accidents and seek first aid.
  • That health and safety signage is properly and prominently displayed and they must ensure that all workers are made aware of their obligations to work safely.
  • That all staff are provided with, or obliged to wear the correct personal protective equipment.
  • That staff are adequately qualified to use any tools or machinery.
  • That cleaning contractors erect hazard warning signs when making floors wet during and after cleaning.
  • That any hazards found that may cause the risk of slipping or tripping accidents are identified and fully repaired.

Anyone who suffers a soft tissue injury whilst at work as a result of employer negligence is entitled to make a claim for personal injury compensation. As with all accidents at work, it is important to make sure that the details have been recorded properly within an employer’s or site accident book, and that medical attention is sought for any injuries that you have sustained. If you haven’t done this already, we can help you to do so.

If you believe that your employer (or a contractor) exposed you to the risk of injury due to a lack of training or inadequate health and safety management in the workplace, you should contact Direct2Compensation today to start your claim.

How Direct2Compensation can help with your claim

Direct2Compensation are experts in managing claims for injuries caused at work, including soft tissue injury claims. We know your rights and can help you to understand whether the specifics of your accident are such that you are likely to win compensation.

We can advise you on important issues, such as helping you to make sure that the details of your accident and injuries have been properly reported and recorded with your employer, and can also give you a good understanding about how the no win no fee claims process works.

Direct2Compensation work with some of the best expert accident at work solicitors in the UK. With our easy to understand claims process and ability to handle your claim quickly, simply and transparently, there are many reasons that make us the right choice when it comes to starting your claim for injury compensation.

To start your claim today, or even to find out a little bit more about the claims process and how we can help, fill out our claims form and we’ll call you back, or if you prefer, you can call us on 01225 430285.

Direct2Compensation are regulated by the Claims Management Regulator in respect of regulated claims management activities. Our authorisation number is: CRM33541.

2 questions   ASK YOUR OWN

  1. Hiya I was getting a pallet from a stack and it fell and I tried to save my self from it falling on me and I put my hand out to save it and it bent my wrist back , I went to a walk in centre and they x rayed it but there was no doctors there so they strapped it up and told me to rest it for 72 hours and ring back on the Monday morning for the results ( this was a Thursday) . Which I did but the doctor told me they were looking into it but I had to ring back on the Wednesday . So I got a sick note for work for the week. I rang back on Wednesday and they told me it wasn’t broke but I probably either pulled a tendon or sprained it . I stayed home and rested it but on Thursday I went to visit my son in Manchester as I was going anyway on the Friday as arranged months ago . By going by train there I was still resting my hand. . But now my employers are saying they will pay for the Friday ( the day after) but will not pay the week after only ssp. Is this right? Should I get paid for the week to?

    1. Alison

      Whether or not sick pay is due really depends on your contract of employment and your employers discretion on this issue.

      You may well be able to reclaim any lost income if you pursue a claim for compensation for the injury caused at work. It may well be that we could succeed with a claim for the ligament injury to your wrist on the basis of employer negligence. If you would like to discuss this with us, please either call us on 01225430285 or visit our ‘start your claim’ page of our website at:

      We’ll gladly discuss your situation and offer advice and support.

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