Supermarket Accident Claims – How To Get Injury Compensation

Can you claim against a supermarket if there have left a broken jar on the shelf and I’ve gone to pick it up not knowing it was broken and it’s sliced my thumb open ..staff was rude to myself while I was bleeding all over the floor but the first aiders was lovely.. there was no cctv on that lane but ive got photos

My daughter fell in toilets in a supermarket and was wet. She bit her lip and caused a nasty open lip with her bleeding lots and her two front teeth bleeding around her teeth an gums. Is this enough to sue them or not?

Whilst visiting Sainsbury’s on Sunday 12th February, I had a nasty fall in the car park as a result of tripping over a damaged rainwater grille which had been left sticking up. I grazed both my palms trying to break my fall and then fell onto my left side, grazing and bruising my left elbow. The force of the fall has also resulted in a sore left wrist and left knee (think it may have twisted as I fell) and a very tender top of my left arm which is painful when I lift my arm above shoulder height (no bruising so not sure if a result of the impact of hitting the floor or a pulled muscle from how I fell). My shopping was thrown out of my bag with a couple of items burst open. I collected up my shopping and returned to the store and went to customer services to report the accident. They just took a not of my name and my phone number on a piece of paper. I took photo’s of the trip hazard and my hands.

Whilst explaining what happened I did get very upset and was visibly shaken, I think the shock of what had just happened hit me quite hard. The young man at customer services offered me a tissue and called for a manager. My damaged items were replaced and he came out to the car park to see what I had tripped over and placed a traffic cone over what was obviously a safety hazard. He apologised for what had happened. Still upset I got into my car and left. 3 days on I’ve had no follow-up call and whilst I’m still a little stiff with a few marks on my palms I don’t think any long term injuries, only the embarrassment of such a public fall. Is there any case for a claim?

I parked my car in a morrisons carpark on Tuesday, it was 5pm so it was dark and wet. I got out of my car a walked to the end of the carparking space when I turned my right ankle over having stepped down a drainage hole which had the large metal grill that allows water to pass through completely missing. I managed to avoid falling over completely but in doing this i have pulled my shoulder and my lower back has been aching not to mention my right ankle which has caused me pain since Tuesday. I went into the store and mentioned straight away to the security guard on the door that i had just nearly fallen having gone over on my ankle stepping down and uncovered hole, on my inspection of the parking space there were a further 2 other uncovered drainage holes on either side of my space. The security guard asked if i was okay and that the complaint about the same holes had already been made to head office but they still had not got them fixed. I really feel these 2 spaces should have had some cones and tape to close them for public use as i fear someone will snap their ankle or leg soon if this matter is not dealt with soon. I have never put a claim in about anything, however i really feel this is dangerous and irresponsible of the company to have not sectioned off the spaces.
If you could advise in this matter i would be most grateful. Kind Regards Kate

I was in aldi and was at the milk carton shelf as I pulled the carton of milk out of the shelf the milk fell down some on the floor and one on me. I moved pretty fast and hurt the top of my shoulder and neck because of this the assistant manager was alerted and wrote my information down on the system.

I’m seeing a gp about this as I’m in abit of pain. This obviously wasn’t my fault and was due to the milk carton area being stacked the way it was. Is this something I can put a claim in for?

Hi on Saturday I was shopping in Asda. As I walking past the freezers, I slipped on something wet on the floor. 2 members of staff saw and I told them what happened and showed them my knee which had skin off it. I then left as I felt rather silly, but as I was walking out I told the security guy who monitors the cctv footage and he said he would look into it.

My knee was a bit sore at the time, but today as I was walking around the town my knee was hurting and is very sore to touch.

Hello, I fell In Tesco’s today on some sort of liquid that was on the floor no signs were showing to be careful, until I fell then Tesco put a notice up. I landed on my bum/back. As this happened as member of staff was right behind me and saw the whole thing. I reported this incident with Tesco’s. My back is still hurting now and this happened today at about 18:10 today. Do you think I have a claim ?

I was pushing my 1 year old daughter at Aldi in a trolly, my other daughter 5yrs of age stood on the side of the and the trolly tipped over and my daughter has smashed her lip, there was no handle on the trolly! I didn’t realise there was no handle on it. It was a faulty trolly and I have reported it to Aldi and they have said it’s a serious matter and they will be taking it further, it was all on camera and they didn’t do an accident form. My daughter was pouring out of blood from the mouth and they took the faulty trolly away. Is this a claim on there half as there shouldn’t of been a faulty trolly on display ?

My lace got caught on a travelator at an Asda (my laces were fully tied) and I face planted on the floor and cut my right elbow. I had pain and discomfort for a few days after and swelling, so I went to hospital to be told I had an infection which was caused by a foreign body entering the wound when my arm was cut connecting with the floor.

Asda are denying liability, because no one asked me to do a claims form? However I did email their customer care about the incident a few days after. Asda have showed no compassion and just told me I had to do a 100mile trip to complete an accident report form, but offered no travel expenses to do so. Do I have a case?

I had a fall in a supermarket after I tripped on a flat cardboard box. I suffered from concussion and an injured knee. this happened at the beginning of april and I am still suffering with the symptoms

My son choked on hard bit of plastic about the size of pen lid in his chicken nugget from Asda tonight we’ve kept the food and nuggets and contacted Asda and got a reference number how do we take this forward?

Hi there,

Was in Asda yesterday with my 3 year old. They have installed vertical LCD screens at the end of the aisle (at toddler height) son sustained a head injury as they are just on the corner as we turned, he had bleeding, swelling and a visible wound. Customer service Weren’t interested, have photos of the screens and my poor sons swollen head!

Was in mark’s and spencers 18th April blackpool branch church street. Was on escalator got electric shock. Bit surprised. But woke up this morning a bit dizzy???..

I fell over a mat in Tesco. It was reported in their accident book and a first aider attended me. I suffered injuries requiring Doctors advice. When I asked to get a copy of the CCTV footage from the Duty Manager at time, he told me only that I couldn’t have a copy and that only the Police could view the incident. I called the Head Office of Tesco and they wrongly told me there was no CCTV. I challenged them as to how they got this information and they said that their accident report said that there was no CCTV. I saw cameras within the store at the time, so I challenged this again. Tesco finally said that there was footage and that human error was to blame for the Duty Manager and Head Office saying that there wasn’t. As the Duty Manager knew there was cameras but lied to us that there weren’t, has he committed a criminal offence by misleading me?

Hi i have just been in my local coop, where a lady (customer) smashed a jar of sauce, the sauce splashed up me and i was hit in the eye which is quite painful, im not sure if its sauce and glass or just sauce. Can i make a claim at all. It will all be on cctv there.

My husband had an accident at home with a bottle of vinegar we bought at Waitrose which was already scratched on one side. When he tried to open it the bottle exploded. He had to go to the RUH in Bath where the surgeon had to remove all the glasses he had close to the bone and he had to out some stitches. He has bandage and he lost a lot of work since he could not work properly with the computer.

It was Christmas Eve early morning, I was in M&S and a member of staff was pushing a trolley stacked really high with stock and they couldn’t see. He ran straight into me causing injury. I have been to the hospital who believe I have ruptured my achilles and I am now awaiting an ultrasound. Is this something I can claim compensation for and what would your fees be?

When I was in supermarket and there was a drain with holes but i slipped causing my finger to get stuck. Thankfully someone saw me and picked me up and freed it. I had a bruised finger.

Afternoon

My mother had a fall in her local M and S.

A mat that was used around a flower display had turned over and my mother tripped over it. She has sustained bruising and has visited her GP who sent her away for x rays. She has pain walking as a result of her fall. I’ve requested CCTV but they have said the cameras do not cover that part of the store.

I revisited the store to see what my mother fell on and the mat in question was again turned up – showing there is an issue with these mats. They should be secured to the floor so further accidents do not happen

Does this sound like something you can assit with? Can you provide how your pricing works?

Thanks

Adam

My 2.5yr old son fell in a Co-op store and landed head first into a heavy duty roll top cage that was filled with shelves of wine/beer. Only the manager was in store and he had customers. No one came to help my son who was screaming and holding his eye. The cage was unattended and left in the aisle way. I told the manager to remove the cage, which he did. He would not let me take any pictures of the cage. My son had a lump/bruising to his forehead, eye, cheek. Cut to his upper/lower lip and inside lip still is swollen. I have been told that stores are not responsible if the customer falls into a trolley and it’s not a health hazard because I should have been holding my sons hand. Therefore, I am responsible. Is this true?

My son crushed his finger in the shop with a door. My daughter has held the door for him and she hasn’t noticed that he was still present she let go of the door and it slammed his fingers crushed. He broke his finger bone and damaged his nail bed, now he’s waiting for surgery to reconstruct his nail bed. Is he entitled for a claim?

Hi,
My 6year old slipped today on chicken grease at asda and has hurt his hand. I logged it in the accident book with the manager and will take him to the gp in the morning.
Do you think i should make a claim for injury or will i be wasting my time?
Thanks

I few weeks ago I had a nasty fall in my local Morrison’s store, and injured both my knees, I am in quite severe pain, and unable to kneel or touch them. I have been in contact with Morrison’s and they state they do not have CCTV footage in the area that I fell in. Is it still worth making a claim? I have taken advice from my Doctor, and taken photos etc. This has never happened to me before, so did not know what to do. I did not fill in an accident report, nor did any staff member stay with me or take any details. They offered to take me to the cafe area, but due to the severe pain I could barely walk, so they brought me a chair and that was it.

I just left Iceland after paying, and noticed an error on my receipt. It was a few minutes to closing and the entrance was being locked. I asked if I could go in but he would not open the door and told me to go in through the exit door. As I did this, the electric door which was very heavy shut on my arm which has lymphoedema. It was instantly painful and started bruising as I showed it to two different staff who were clearly not interested, and gave no apology. They appeared only to want to get locked up as there was a football final on that evening. I was never asked to fill in an incident book, and to be honest I was too flustered and worried about my painful arm to think about it. I have contacted Iceland with details, and they have come back with more questions for me, including did I fill out accident form. The event took place 11/7, should I be returning to fill out the book at this stage, or is it too late? I am now off sick due to this incident. My arm is very swollen and sore, and still has some bruising. Doctors advice is to rest and elevate the arm with anti inflammatory pills.

Hello my son is five and he fell over on a broken bottle of gin there was a sign but no one guarding it and gin was a clear liquid so you couldn’t see it really and he went flying cutting his wrist and his face.
The first aider said he reported it twice and no one came.

My Nanna was in a local shopping center yesterday, she came back and told me she had slipped in the center itself as the roof was leaking and there was buckets all around the floor (no wet floor signs).
She mentioned she had hurt her finger and upon checking it today her finger is incredibly swollen and we think it may be injured, since she’s struggling to move it.
It was a shopping center and my nanna said there was no staff for her to report it to as part of the center staff but there should be CCTV of the incident. Would this warrant a claim for my Nanna?

Hi,
I fell over in a supermarket car park as a result of loose block paving. I had severe bruising, impacting upon an existing problem. I was helped by a passer by but unfortunately do not have his contact details. I contacted Lidl and told them about it. They apologised and filled in an accident form but I am dissatisfied with their response.
I would like to know what your thoughts are on this please?

I was a customer in the Pitkerro Road Iceland store on Friday 7th May at around 4.50pm. Whilst standing at the checkout a stacking of 12 pack fruitshoots (at least 9-10 crates high) fell over from the opposite checkout and landed on my leg and foot.  I only have bruising, but if this fell onto a small child it would have caused serious injury.

I was videoing Tesco worker outside their store who was trying to apprehend a suspected shoplifter. The Tesco employee then struck me and knocked my phone to the ground. Obviously, I have footage.

Do I have a claim you can help me with?

I slipped on the floor in Aldi yesterday, there was no wet floor sign present. I landed on my hip and it feels bruised but no bruise visible. I didn’t make a report at the time as I was shaken up having just found out I’m pregnant and was worried I had done some damage. When i got home i called the customer services team and they made a log of the accident, the rep also said he would call the store request cctv and ensure it was logged with the individual store. i still feel bruised and hoping everything ok with the baby, am i able to make a claim?

I was in Tesco with my two little boys and was pushing a trolley. When I went to place some things in the trolley, an upturned rusty spike jutting out from the metal cage of it, tore under the nail of my little finger. I went to customer services and she gave me a blue plaster to put on it. I asked her what to do do next and shouldn’t I report it. She was very dismissive and said sorry she didn’t know, it was up to me what I did when I left the store. I had my kids so just got out of there, it’s still very painful and seems a bit dislocated. What can I do?

My daughter fell in an Asda supermarket which resulted in her braking her shin bone which meant 13 weeks in plaster and in a wheelchair. Asda are refusing to accept liability – what do we do?

Hi, I do contract work (cleaner) for Asda and I recently had a fall in the warehouse due to metal flooring sticking up! So I put a claim in against Asda and now my boss has told me that it has put a black mark against my name now and my contract with them might not be renewed.

I was in my local Tesco express and on leaving the store I fell on the wet floor tiles. I did not see a warning sign. I hurt my knee and hand the duty manager came over and asked if i was ok but I just said yes as I was really embarrassed as I slipped and fell out of the shop whilst a lot of school kids were hanging around outside. That night I started experiencing pain in my shoulder neck and down my arm. I contacted customer services who advised I go back to store and report it to them to record as this wasn’t done at the time so I did. I also messaged askmygp who contacted me back and advised I had whiplash. I have been in agony, since having spoken to Tesco customer services they have apologised and I have requested cctv footage of my fall as the duty manager said she picked me up from outside the shop but I fell due to the wet floor tiles and I landed out side the door. Also it was a rainy day so do I have a claim for compensation? The following day there was 2 wet floor signs on either side of the doors but they definitely wasn’t there when I fell.

Four days ago I was shopping in Morrisons for a few things. Whilst packing them into a bag at the checkout I felt a sharp scratch on my hand. My palm was bleeding. There were small shards of glass on the bottles. It took me 24 hours to get the glass out. I took photos of the injuries and the other bottles when I got home. I didn’t report it at the time as I was on my break from work. I did go in and report it 3 days later which was my earliest opportunity due to not being able to travel out of my local area. I’m not happy because it could have been a lot worse or could have happened to a child helping their parents.

Hi, me and my 3 year old daughter where in co -op earlier and after paying for my shopping we went to leave, there is a metal structure in the walkway that looks like it may be for some type of shuttering with no warning signs apparent, the shop has had a recent refurbishment, my daughter was talking to Me about her chocolate she had just bought and walked face first in to the shutter rail knocking her over and put a laceration on her lip and a heamotoma on her forehead, very unsafe. We are at hospital now. Are they liable for the damage to my little girls face?

I slipped on a supermarket floor on a tub of spilt cream. No hazard signs were on display in the area. I slipped onto my knee but remained balanced. Although my knee was sore and slightly bruised. A member of the public asked if I was ok, but I didn’t take her name. I did notify a member of staff but they didn’t record it in the accident book. I did warn other customers of the hazard whilst staff got cleaning equipment.

On the 13th of December I slipped on the floor of ‘Farah Supermarket’ on Oxford Street. That day it was a rainy day and the foolish people had put a cotton sheet on the entrance of the supermarket. Just as I entered the market, I slipped and fell down and I felt that my left-hand shoulder was fractured. I couldn’t stand up because of the pain after the fall and I was alone at that time.

The workers there helped me to stand up after they saw me crying. I now face surgery on my left shoulder. I want to claim personal injury compensation. What should I do?

Hello,
Whilst my sons aged 2 years old was out shopping with his nana in Tesco, he touched the “hot counter” that serves hot chicken etc, he immediately pulled his hand away and burst into tears. He had burnt his hand on the hot counter and his hand was red raw which we had taken a photograph of. There was no caution sign on this counter and when asked the staff they said it had just been fixed which is why it’s red hot.
The incident was reported and a cold compress was held onto my sons hand in the shop, which caused him more distress.

Today in a store I was at the self checkout the screen was damaged in the corner. having put some items in the bagging area I cut my hand on the damaged corner and it drew blood. I notified the assistant and she said she would call a manager. I waited 10 minutes a manager did not show up. I was not offered any first aid and it did not go in the accident book, I had blood coming out of my hand and was not offered anything to wipe the blood away. I am concerned about catching an infection from the broken screen or even worse. I have complained to head office, waiting to hear back.

Hi i tripped over a pile of cans that was on the floor in my local shop and has left a really massive bruise on my.leg. i reported it to shop owner who laughed and shrugged it off. The bruise is really massive and was swollen, theyhave cctv in store but not interested

I was in the coop earlier today and paid for my shopping. A Man in a wheelchair went past me and as I turned to leave, the screen dividing the tills fell onto me and landed on my back. It was a large heavy screen and the metal part hit my back. The Staff said sorry but I left the shop as I felt sick. I called them as soon as I got home for them to log the incident and I have also emailed their office. My back is now painful and I have bruising.

I slipped yesterday in M&S on what I think was spilt yoghurt. My right leg went straight forward as it was under my right foot and I came down heavy on my left knee and right hand. I bruised my knee and my right hand and wrist feels stiff and sprained. My daughter and husband were with me so witnessed my fall. They took a photo of the spill which had no sign around it. My doctor is very difficult to see at this time and I only have bruising so do I still have to call her to claim?

I’ve just had a fall in Asda. I turned the corner at the top of an aisle and fell over two flat loading food loaders. There were no warning signs. I’ve hurt both hands and my leg. I did report it to the manager, who took a statement from me.

On Saturday 31st October my wife slipped on a wet travelator at Sainsburys. She fell backwards banging her head and she has hurt her back and neck i took her to A&E and she has a concussion. From the symptoms she is presenting now i also believe she has whiplash. An accident form was completed at the time however we didnt take any photos of the travelator to show the condition of it at that time. She slipped when she walked forward on the moving travelator. It has a automated announcement as you are on it to say please hold the handrails whilst travelling. Do you feel she would have the opportunity to make a claim or are the measures Sainsburys have in place enough? Thanks

I was walking down the bread aisle in Asda and an assistant was replenishing stock. He had his back to me lifted a bread crate swung round and hit me in the head with it. I received first aid in store and was advised to use frozen peas for any swelling or pain. I attended A&E the next day as I began vomiting and my head was really tender & hurt. I was left with a concussion and have had to take time off work. I’ve suffered from headache which is not eased by painkillers. Asda have also not contacted me to ask if I’m ok.

Hi, I have contacted a store recently myself due to swelling on my knee following an injury in store a few months back.
I didn’t formally report the problem as I just wanted to get out. I did say to a male member of staff that I have just had a piece of wood stuck in my leg due to a sharp piece of wood sticking out of some trellis in the garden area, and to see to it incase an elderly person walks near it. So they tell me there’s no cctv footage due to only having 30days. I haven’t been to see my GP or any other medical attention. I just have picture with the date on, they say this is not enough evidence and therefore nothing more to answer and wish me a speedy recovery.
Can I still claim or not?

On August 26th I fell in a pothole in an Asda carpark. I had to fill in a form about my fall and I had to go hospital afterwards. I have still not heard from Asda about what is happening.

I slipped and fell straight onto my back in Morrisons supermarket yesterday morning. I was getting some milk and the next thing I knew, I was on the floor. To say I was embarrassed is an understatement! When I got up, I realised there was a puddle on the floor right next to the milk. A woman who works there come running over with a wet floor sign and was more than apologetic asking if I was OK, but I was so embarrassed that I was just saying ‘yes, i’m fine!’.

She stated that they have had a problem with the fridges containing the milk for a while now and that they were waiting for an engineer and she had forgot to put the sign down as she was dealing with a query from another customer! I said it was fine just wanted to continue my shopping and get out.

It wasn’t until I got to the checkout that I noticed that my left elbow was hurting and the lower part of my back also, along with shooting pains down the left side of my body mostly radiating in my left hip but I honestly didn’t want to make a fuss.

I guess what i’m asking is what should I do in regards of making a claim, not that I want to but I just find their ignorance shockingly rude! And it is the case of faulty fridges, so I don’t want this happening again to me or anyone else. What if this happened to someone of age or impairment?! If they knew there was a leak surely a wet floor sign or something should have already been in place from the moment the store opened.

My Nan had a terrible fall today in a large well known superstore – my Nan and baby went up the escalator my baby was in the pram. The pram started to slip backwards knocking my Nan on her back, my baby and his pram fell down along with my Nan causing my child to flip onto his face causing a bump and bruise to my babies head and nose. When Asda colleagues rushed over they said “you’re not allowed prams on this escalator” to which I responded ‘well where is the sign stating that!?”. When we checked, the sign was nowhere to be seen. Indeed, the only sign that there was, was a sticker stuck to the escalator – which was NOT visible due to it being blocked by shelving containing food products.

My Nan is absolutely traumatised as am I and my little girl. This accident could have been prevented if adequate signage was used! I want something put in place so this does not happen in future. If it wasn’t for my quick reactions this could of ended as a fatality and my Nan was lucky to escape with severe bruising. Likewise with my child. How do I make a claim?

Hi my 76 yr old mother tripped over pallets which were only stacked one box high so was out of sight at the end of an isle. l took photographs and the store has admitted liability. My mother has been contacted by the store and was asked did she have any injuries which she replied that she had pain in her hip for a month as it had aggravated her arthritis. They then asked if she went to hospital to which she replied that she wouldn’t, so they then asked did she see her GP she said no as they were only taking emergencies. They have offered her £800.

I had a slip in a supermarket a few months ago in which i banged my knee on the floor resulting in a small bruise. I was ok although my knee was sore for a couple of hours afterwards but i was still able to walk and drive without any difficulty. I slipped on a broken tub of cream that was on the floor and there was no warning sign to signify to customers to watch out for. I made a shop assistant aware so that he was able to clean it up and i stood next to the spillage to make other customers aware that this was a hazardous area. I didn’t think anything of it at the time i was ok and carried out the rest of my day. Had i’d been an elderly customer the outcome could have been very different. I didn’t feel out an accident book as i didn’t want to make a scene nor did i see a doctor as i thought my injury wasn’t serious. Can i still make a claim and if so roughly how much could this be?

I degloved my finger on supermarket shelving and later that day had the rest of the finger amputated down to my palm. No accident was put in a book as I was rushed to the hospital. Over 3 weeks as passed and no one as asked me for details of what happened even now. Is that right?

Approx 8 weeks ago I slipped on wet floor caused by leaking fridge in Tescos . There was a yellow cone there but it was not actually in the water. It was during lockdown and the store had been redesigned for one way shopping so unless everyone stopped you had to pass through it . I had a nasty fall and hurt my thigh and arm and shoulder . I visited a&e 2 days later as the pain in my arm was severe. Advised no fracture but soft tissue damage . It is stil very painful and I have now been referred for physio. Would I be able to claim even though cone was there? Incidentally the store duty manager told me “it’s been like that for weeks and no one else has fallen over“!

Hi I went to B&Q on Saturday where they had a table set up for customers to sanitise their hands.

Unbeknownst to me sanitiser had leaked or been spilled on the floor and I then slipped on it and fell. I was helped and B&Q staff recorded the details in the accident book and the first aide saw to me.

I went home, but had to go up the hospital due to pain in my hand. I have been told that I have torn the muscles in my hand. I have phoned B&Q and they said they would inform the Manager about this and that they would get back to me.

Hi my 14 old daughter slipped at Asda today on a wet floor. A staff member saw the accident and helped me pick my daughter up. Her leg was bent behind her during the floor and I Believe she has twisted her knee and her ankle. I reported the accident and we filled out an accident form however due to the pandemic she is reluctant to go to A&E and we can’t get a appointment with our GP. There was a clear yellow hazard sign by a spill down one of the aisle but we were walking on the main center aisle where the spillage had ran to and there was no sign there at all. Can I please have some advice on this? thank you.

An Asda employee ploughed a huge black trolley at the back of my right heel today around 0930 hours. I sustained a cut just above my right heel. Asda’s first aider applied a plaster bandage to stop the bleeding and then completed an accident form which i signed. I continued with the shopping in pain and limping.

I was in B&M looking at the large mirrors one was broken on the front so moved out of the way the one behind I went to pick up and a 1.5 cm shard of glass in bedded itself in my finger, I’ve got pictures of it and I went to the managers office and received first aid, a large plaster on my finger, but the next day it was still hurting a lot so visited the hospital and had an X-ray and at that point I noticed that I had a 1.5cm shard of glass in my finger what can I do do?

I just slipped over in a cosmetics shop. A customer had spilled washing up liquid on the floor. The staff put a yellow sign out but didnt bother to clean the spill up. I didn’t see the yellow sign as I turned the corner. Slid straight over, I signed the accident book. I’m in absolute agony. I cant drive because of the injury caused. I’m waiting for someone to take me to A&E because the pain is excruciating in my lower back, buttocks and thigh. Are you able to help me?

It was raining. I walked into the lidl store from the car park, there was matting initially but when my foot went on the tiled floor I slipped over and hit my head on the door support. I have post concussion headaches for over a month. There was a slippery danger sign by the door I was walking carefully but still slipped? You have no choice if you want to enter store you cannot walk around.
What’s your take on incident?

I was in tesco in eastbourne today 24/12/19 i had gone through tesco checkout and slipped and fell over on what looked like the remains of a piece of fruit, i fell resulting in me hurting my knee my hip and elbow. Luckily i didnt fall flat on my back as 2 years ago i had a spinal fusion which hasnt fused.

I tripped over a mat in the lobby of a supermarket. It had been placed apparently to make the floor safer as it was raining outside. I fell, headfirst, causing a bad cut on my head. The staff were very helpful and even called an ambulance (this was cancelled by me due to high demand and my fall bring low priority) I did seek medical attention at Urgent Care. I have suffered headaches and have facial bruising. I have been advised to seek compensation. Can you advise what is the best way?

I picked a bottle up in Lidl, I felt pain in my finger, I looked and there was a shard of glass sticking out, it bled a lot, 2 chaps that worked there saw the bottle was damaged one got the glass out, put my finger under water had nothing to clean it with wrapped 2 plasters so tight, I went to a walk in centre had it cleaned and bandaged it was only a tiny wound. I found out they have no first aiders, they were just workers, is it true they don’t need first aider?

I have slipped outside Tesco on their paving slabs which have no grip and have a coat of algae/moss on them and are very unsafe when wet. I was seen by there 1st aider whilst waiting for the ambulance and the accident was reported with store and is on cctv. I am now having surgery for a dislocated shattered knee cap and will be off work a minimum of 12 weeks and extensive physio. Are they liable?

I slipped on the floor in an Asda store, someone had split some coke and I went flying, can I get compensated?

I fell in a supermarket at the end of January this year and I damaged my shoulder and I still under the physio.

I instructed a local firm to deal with the claim and the supermarket sent back a signed job sheet that the floor was cleaned 10 minutes before I fell, so now my solicitor isn’t prepared to go further with my claim. My thoughts are that anyone can sign a job sheet, but that doesn’t mean that they actioned it.

I am self employed and was off work 6 weeks, which has hit me financially as I am also a carer. My work has been affected hugely.

Please advise as I feel that my solicitor acted too slowly to get the cctv footage. The Solicitor is simply going on the supermarkets word that the accident was not covered by cctv, which I find hard to believe since I fell at the tills – where you’d think cameras would be aimed.

A staff member on the check outs saw the accident, but no staff came over to help me so no accident book was filled out until I emailed the head office a couple days later.

I feel extremely deflated because this was a genuine fall and my medical records and scans show that I damaged my shoulder. Is there anything further I can do?

I was shopping in Morrison’s tonight with my 10 year old daughter. At the end of the freezer aisle, I slipped and landed in a large puddle of water. Two members of staff came, and told me the freezer was leaking, and that there had been some basket stands around the puddle, but that someone must have moved them. One of the members of staff came back with a manager and the accident book.

I slipped on some water at the supermarket which has caused a fracture in my second toe and severe back pain. The company has accepted liability for this accident but should I inform them first I am seeking legal advice before my appointment?

I slipped on a wet floor in the entrance to a local supermarket whilst on crutches due to a recent below knee amputation. The floor in the entrance was wet due to recent rainfall outside the supermarket and there was no warning sign of a wet floor or entrance mat. I dislocated my right shoulder and spent the night in A&E. My recovery time is approximately 12 weeks and has now delayed my amputation rehab.
Would I have a valid claim as my crutches slipped on the wet floor and I impacted heavily on the shop floor and the first aid response was inadequate.

Hi. I fell in a large supermarket yesterday morning over a flower mat that was crumpled up. I’ve been in minor injuries this morning as recommended by my gp for X-rays as I’m really hurting. Luckily nothing is broken but I’m now on codeine for the pain in my knees hips and back. They said I’ve basically given myself a good rattle. They’ve taken my details and have given me 20,000 more points. Value £20. How do I stand please?

I popped into Sainsbury’s to do some shopping & slipped on some oil that had been left on the shop floor & fell to the floor landing on both my knees! I am 26 weeks pregnant so was seriously worried about the baby. I had my other two children with me & we were all a bit shocked and concerned. One of the workers saw me fall & immediately rushed over to help me to stand up & get me to a seat as I could barely walk & was extremely shook up. I left the store and after filling out a incident report form I made my way home to put some ice on my knees. Unfortunately since the accident I have suffered with terrible back pain & abdominal pain as well as knee pain that seems to be getting worse! I had to go to the hospital the next day just to get checked over & luckily everything is okay with the baby thank goodness but I’m still worried about the pain everywhere else. Could I make a injury claim?

Hello, I’ve had a slip in Tesco’s last night on 3 boxes in the store. I am in horrendous pain. Since last night when it happened, I can hardly move my neck which is really stiff & my shoulders and my arms I hurt. I have been to the Doctors today for treatment and have some painkillers as I can’t even sleep.

I was with my daughter in Tesco and slipped on some sauce on the floor which I didn’t see. Tesco filled out an accident form but we didn’t see it. Do we have to fill one out in case anything happens in the future?

My two year old was intrigued by a hanging point of sale poster in Morrisons, and grabbed it. I told him off and to let go, when he did it came off and in the process a 2l bottle of coke fell on his head.
I was embarrassed but obvs it caused concern as I was asked if ok.
The checkout lady got a first aider who got us an ice pack for my little boys now swollen cheek.
The bottle was on its own so obvs not meant to be there – but is it the supermarkets fault or my toddlers?

I was injured by a faulty shopping basket in my local supermarket. I informed the customer service staff and filled in an incident report form. The next day I had a temperature and the bruise was making my leg uncomfortable and I had to make a visit to my Doctor.

I just want to know whether I have a claim for the pain and suffering that I received due to this?

I’ve just slipped in tesco on a orange peel that was on the floor and knocked myself out cold. An Ambulance was called and I was taken away on a stretcher. Really sore head and back. Can I claim? Thanks

My wife slipped on a wet supermarket floor with no signage indicating it was wet. She is 7 months pregnant and is already suffering from sciatica due to this. The fall made the pain worse although there is no further injury as far as we can tell (GP was happy). Can we pursue this further?

My wife was unloading her trolley at a well known high street food retailer. The carpark is built on a slight slope meaning any trolleys full of shopping naturally start to roll unless holding the trolley permanently! On this occasion as my wife unloaded the trolley on top of the sloping carpark it started to roll, my wife tried to retrieve it but slipped on the wet, uncleaned and uneven surface (the carpark surface is made with house bricks which have slightly sunk, but only slightly). My wife broke her ankle and had to have 9 pins inserted but to this day walks with a limp. Both my wife and I were denied the opportunity to fill in the accident report book but I did take photos. When I rang the Supermarket head office about the accident they said they had no knowledge of the incident at that time, but have since acknowledged the incident and reported it the hse (although this would not include any statements from my wife). I have been advised the store has a risk assessment for the supermarket but go quiet about a risk assessment for the carpark. I have been advised the car park cctv footage shows the trolley rolling and her slipping. I have also been advised that as this is the first incident to happen like this in the supermarket car park, the chances of winning this case is slim and when I mention there is no car park risk assessment or recent clean downs I have been advised this does not matter (which I find hard to believe). Please let me know your views if there are grounds for a case, as this has been a life changing experience for my wife. Thank you.

I was shopping in my local supermarket this evening and I happened to slip on a piece of chocolate that was stuck on the floor, whilst holding a shopping basket. I never reported it to the staff there as I was to embarrassed. Once I told my partner at home he made a phone call to the supermarket to explain the situation to be told there was nothing I could do as I never reported it as soon as it had happened. I have photos and a video evidence of the item I slipped on.

Hi
I fell in Iceland and my trolley went flying. I fell into some metal heavy steps the supermarket they had left out at an angel. I banged my head…..mostly my left eye on it and hurt my right arm badly. If the steps were not there I would have sustained lesser injuries I think.

My partner slipped in a supermarket due to a spillage there was a wet floor sign but not placed where the spillage was (this was 4 ft ). He can give you more info, it was put into accident book as soon as he fell they put 2 more signs up and offered to pay for his shopping, can you let us know if it’s worth putting a claim in? His team shirt and jeans are marked with chemical spillage, his injuries are badly bruised elbow bruised back banged head etc.