My employer won’t let me use or see the accident book, what should I do?

143 questions have been answered below, why not ask your own?

When someone is injured in an accident at work, employers have certain responsibilities that they are obliged to follow.  One of these requirements is to ensure that details of any incident, no matter how minor, are recorded within an accident book or accident recording system. In cases of serious injuries, the employer also has a responsibility to report the accident via RIDDOR to the Health and Safety Executive. All accidents at work must be reported to RIDDOR where the injured employee is caused to be away from work, or left unable to work as normal, for seven consecutive days or more because of the injuries that they have sustained. The report must be made within 15 days of the accident.

Good employers

The vast majority of employers care about their staff and site visitors. Good employers take health and safety regulations seriously, don’t try to get in the way of people being treated fairly and provide a safe working environment to their staff. They will carry out regular safety training for their staff, and one of the things that they should do is make sure that all staff understand how to record the details of any accidents within the employers accident book.

Bad employers

Unfortunately, there remains some less impressive employers out there who treat staff as a disposable asset and fail to uphold their duty of care towards health and safety at work. Remember, employers have a legal responsibility to ensure that all workers have a safe and secure working environment where the risks of injury are avoided as much as possible.

Bad employers will avoid safety training, cut corners with regards to providing the right tools, expect workers to use dangerous machinery that is not maintained, and unsurprisingly don’t provide accident books. In the worst cases, really bad employers will even refuse to acknowledge that any accidents have happened in their workplace. If this has happened to you, we suggest that you contact us immediately. In these circumstances you need expert advice and support. You can still succeed with a claim against such an employer, but it will be important to move quickly to ensure that the strength of any claim you may wish to make is not unduly affected.

Direct2Compensation can help you

At Direct2Compensation we can help you to understand your rights after an accident at work and how to make sure you have done everything possible to provide the evidence to support your claim. If your employer won’t let you see or use the accident book, you can take the following actions to help you claim compensation:

  • Get witnesses: You can ask colleagues and co-workers if they would be willing to act as witnesses. Whilst this is obviously a difficult thing for them to do, we’ve found that many people who are sick of the employer neglecting their safety at work are more than willing to help.
  • Take photographs: You can take photographs of hazards at work, such as faulty machinery or inadequate work practices.
  • Send a recorded delivery letter: Another good thing to do is to send a letter to the registered office of the workplace listing what happened to you, the date, the cause and the injuries. Send this letter by recorded, signed for mail and retain a copy of the letter and your receipt and proof of postage.
  • Find a specialist solicitor: You can then provide all this to your solicitor to help them succeed with your claim for personal injury compensation.

It is important that an injured employee is aware of what they should do next after a work-related injury. Some things will be obvious, such as getting medical treatment, but many people don’t know their rights after an accident at work, or what they should do to make sure that the incident is properly recorded and that the right people have been informed.

It is never unethical to pursue a genuine claim for personal injury compensation, especially when you are dealing with bad employers who fail to act ethically and responsibly. Health and safety is vital in the workplace and by making a claim after an accident at work, you could be helping to make sure that the employers change their ways and that colleagues don’t suffer the same fate.

143 questions have been answered below, why not ask your own?

Leave a question

Please note we can only deal with claims within the UK legal system. Your question will appear once approved and we'll answer it as soon as we can. Your email address will not be published, your name will, so feel free just to use a first name.

Questions & Answers


  1. Philip

    Should me and my employer both sign the accident report in book

    Reply
    • Ian Morris

      There is no hard and fast rule to the way an accident book entry is recorded. Best practice would be for the record to be made in conjunction with the injured party to ensure that they are happy that the written accident book entry correctly represents the incident in which they were injured. It would also be sensible for the injured employee to sign the report to confirm that they are happy with the accident report.

      Reply
  2. Robert

    Hi there I recently got my fingers broken and received 14 stitches by a careless machine operator. Can I ask my boss for a copy of my accident from the accident book?

    Reply
    • Ian Morris

      You can ask your employer for a copy of the accident book, but they are not obliged to provide you with the same. The most sensible course of action would be to make a request in writing.

      You mention what would appear to be a serious injury to your hand at work, caused by an act of negligence. As such, we would like to speak with you further and help you make a claim for compensation. Injuries to the fingers are known to have serious implications to the injured person and for such injuries to greatly impair ones independence and ability to live a ‘normal’ life during recovery. As such, successful claims can see settlement values of a substantial nature.

      Ask us to contact you at a time that suits you and we’ll help you pursue your claim.

      Reply
  3. Jayne

    My boss has just got me to sign the riddor accident form but i think the information is wrong on there. Does this matter? I fell off a folding aluminium platform 3 step hop up stool ladder. My boss has put i fell off a step ladder and that i was on the top rung. But i think if its a hop up step i am allowed to stand on the top? I don’t know if i can make a claim or not as i was not looking when i fell. I have broken the radial head of my elbow. But have not took no time off, i am under the hospital. I wonder if you can give me some advise on this please?

    Reply
    • Ian Morris

      You should ensure that the report is amended before you sign it – or amended afterwards if already signed – to reflect the correct information. There is clearly a difference between being stood on the top rung of a step ladder and being stood on the top of a hop up stool and having an incorrect record of this incident benefits no party, especially yourself.

      You may have a right to make a claim for compensation. You are right in that you are able to stand on the top of a hop up stool. However, an employer should ensure that you are not asked to stand on one in a dangerous area – such as if it is on uneven or slippery ground, or if you are having to over-stretch to reach items.

      Reply
  4. Paul

    A pallet truck at work got stuck under a loaded pallet due to some loose strapping underneath getting twisted around its wheels. I reached under to untangled the strapping and told a colleague to let the pallet down slowly so I could make sure it didn’t fall back into place around the wheels. The colleague dropped the pallet immediately to the ground and onto my hand. My employer is being dismissive of the accident & won’t record it in the accident book. I’ve been to hospital and had 2 x-rays this past week & they believe I have a crack along a bone in my hand. Is the accident my own fault for trying to untangle the strapping in the first place?

    Reply
    • Ian Morris

      You have been injured in an accident at work and quite why your employer will not let you record the details in their accident book is beyond us! On this particular issue, you should make a written report of the incident and send a copy to your employer – by email or in writing – and retain a copy of the same for your own records.

      Given the nature of the incident, we feel that you have a valid claim for compensation and would be well within your rights to pursue such action. Further, we would very much like to help you understand your rights after an accident at work and explain how we can help. Of course, we would be happy to help you pursue this claim. We need to speak with you about the incident to get the initial information and personal details so that we can pass this on to our specialist Solicitors. Please either call us on 01225430285 or ask us to call you at a time that suits so that we can help you with this matter.

      Reply
  5. Claire

    I cut my hand cutting a cable tie at work. I was using scissors as the tie was so tightly closed a safety knife would not fit into it.
    My employer has, after over 3 weeks, completed an investigation, however they at no point have asked my version of what happened and an accident was not filled in with my input.
    Have they broken any rules?

    Reply
    • Ian Morris

      The employer hasn’t necessarily broken any rules, but to complete an investigation without taking evidence from the person at the heart of the incident (you) does seem foolish! I would recommend that you make your own written report of the incident outlining what you were doing and why you used the scissors and how you were injured. You could make mention of having never been told not to use scissors etc if relevant.

      You could be entitled to compensation if we can show that the employer was negligent. In this case, if the cable ties need to be removed, but no tool is provided to enable their safe removal, you could succeed.

      Reply
  6. Norma

    I had an accident outside a hotel, they filled in an accident form which signed. Am I entitled to see a copy of it?

    Reply
    • Ian Morris

      You do not have a right to see the accident book. Whilst the Hotel is not obliged to show you a copy, there really is no reason for them not to do so.

      In your case, you could possibly make a claim against the hotel for any injuries you sustained in the accident. Before we could advise you as to whether or not you can make a claim, we need to understand what happened and how you were injured. Please feel free to respond to my response to you and we can then advise you further.

      Reply
  7. Sean

    We continually walk on rubble and rough surfaces to do our security patrols 4 times a day and it’s starting to affect some of us, ie knees, ankles, hips & lower back. For 6 months I’ve also been getting knee pains directly because of this. I’ve asked if I can put my details in the accident book, but our boss has hinted that because it’s a ‘repetitive strain’ it cannot be put in the accident book, and that there’s no proof that our issues are related to the terrain that we walk on daily. Can we put ‘repetitive strain’ in the accident book?

    Reply
    • Ian Morris

      It is hard to put repetitive strain in the accident book as it is not a specific ‘one off’ incident or accident. However, you could make a written report and observation to your employer and complain about the uneven rubble covered surfaces upon which you are expected to work. Your employer is right in that there is not any evidence to demonstrate a causal link between the uneven surfaces and your symptoms at this time. With that in mind, it would be sensible to speak with your GP and discuss this matter to see what their observations are.

      Reply
  8. Erne

    Hi there, I had an accident at work yesterday. I am working in a skip yard and my colleague was throwing an object into a big pile of rubbish and it hit my head. The head is split open and it had to be glued yesterday at A&E. They have not filled accident book, I am asking this now. However, I am afraid that I might loose my job if I start make a claim. I am self employed and majority of people are related to each other at that company so obviously everyone is covering each other backs. Where do I stand here? They have CCTV, however I don’t think incident it self was captured it’s only when I was walking to the office bleeding. Is there something I can do or is it not worth it as I do need my job?

    Thanks

    Reply
    • Ian Morris

      Given the nature of your work, there is a reasonable argument to say that the employer has been negligent in the way that staff are working (throwing objects around) and lack of adequate personal protective equipment being provided.

      You do have a right to make a claim and the employer cannot legally terminate your work or lower your rights as a result of making a claim. However, in the case of a small business with a close knit family unit involved, making a claim can be a difficult matter to negotiate.

      You should make a report of your accident in the accident book and if you would like to make a claim, please call us or you can request that we call you at a time that suits you.

      Reply
  9. Dawn

    Do I need to request a copy of an accident form from my employer in writing?

    Reply
    • Ian Morris

      Your employer is not obliged to provide you with a copy of an accident report. Whether or not they will do so will depend on their own internal policy, but if you are going to request a copy of an accident book report, it is wise to do so in writing.

      You do not need a copy of an accident book entry, but it is sensible to check what is recorded – so if the employer won’t let you have a copy to keep, do ask to see what information has been entered.

      You have clearly had some sort of accident at work and you may have a right to make a claim for compensation as a result. If you would like to find out more about your rights in such a situation, or how to make a claim for compensation, please call us on 01225430285.

      Reply
  10. Gabriela

    My brother had an accident at work which was no reported and recorded by his employer. He was not aware of health and safety procedure such as accident and/or incident at work. The camera is located in the production area where the incident have happened. I believe this was due to language barrier as the english is not his native language and he works trough agency. What we should do in this case? He is in uk for one month and still no signed to gp. His national number was claimed on 01 07 19 which he will get within 6 weeks. It’s a bit complicated. The concern is within the health and safety at work place and understanding of the correct procedure. Can you advice plz and/or provide number who to contact.

    Reply
    • Ian Morris

      Whether or not your Brother has been here for 1 month or 10 years, he will be afforded the same legal protection as any other worker when it comes to health and safety at work and his right to claim compensation if he is injured as a result of the negligence of an employer.

      As your Brother has not yet registered with a GP, he could call NHS 111 (non emergency) to discuss his injuries and they may well request him to attend at a Hospital for a check over. Alternatively, he could attend an NHS walk-in-clinic. If he is an EU citizen, he will be entitled to treatment. Regarding the accident at work and lack of training, there could well be a possible claim for compensation which we will discuss with you in more detail. In order to have the incident reported, he should contact his agency and send them an email outlining what happened at the workplace and how he was injured.

      Reply
  11. Sonu

    My employer tried to fill another accident form that wasn’t true reflection of actual event and injuries i received, and repeatedly insisted me to sign it, i refused to sign and this was taken quite seriously. The original form was filled by store immediately after the accident, and a copy was supplied to my employer where i based as a driver. I further was subjected to detriment by reduced sick pay, declining my rep in meetings. there is a-lot to add but i am dealing with the rest.
    Am i within my legal rights to challenge the conduct of my employer regarding filling another accident form that i was completely unhappy with ?

    Reply
    • Ian Morris

      If anything has been recorded falsely or deliberately inaccurately, then of course you have every right to challenge that and seek a correction. The issue you will face is having the evidence to support your assertion of an incorrect record of an accident.

      Reply
  12. amanda

    Hi just looking for advice, I had an accident at work last year with my previous employer, what happened was my manager asked me to straighten a rug (I was a housekeeper) as I was on my knees doing this task he lifted/tilted an antique wardrobe, when he done this the wardrobe door became detached and fell on my head, I was offered no first aid and had to finish my shift as normal, another housekeeper witnessed this, would I have a claim? It was recorded in the accident book, not by me personally.

    Reply
    • Ian Morris

      The incident you describe would certainly warrant a claim for compensation – but only if the injury sustained was sufficiently serious. You mention having to complete your shift. Did you suffer headaches afterwards? Perhaps neck/head pain for a while? Did you discuss any of these issues with your GP?

      We would like to discuss this with you to find out whether or not you can take this further and make a claim for compensation.

      Reply
      • Amanda

        Yes I did suffer with neck pain and sore heads, I eventually ended up on sick leave with depression, my doctor was fully aware of the accident.

        Reply
        • Malcolm

          Hi, I deal a lot with lifting at work. I’ve told them on numerous occasions box’s are too heavy, they have took photos but still nothing has changed because I lift boxes at top of a cage, I don’t know how heavy they are until I’ve picked it up. I caused injury to my shoulder, the box’s should be 10kg but a lot are way over that and they know about it. They have took photos of them and still nothing done about it and now I have a shoulder injury off work. I said I will put it in accident book, they said because it’s a injury and not a accident I don’t need to do that, which is right or wrong, thanks.

          Reply
          • Ian Morris

            To ensure that your rights are protected, you should make sure that a record of your workplace injury is in place with your employer. If they refuse to allow you to record it in the accident book, you could email your Manager and HR department to report the injury and outline your attempts to have avoided injury by having previously reported the overweight items.

            You would appear to have a valid claim against your employer on the grounds of negligence and we would be happy to help you make a claim. Please call us or we can call you to find out more about making a claim for compensation.

  13. Nathan Oliver

    Can I request a copy of an accident report form which I was involved in, from a previous employer?

    Reply
    • Ian Morris

      You certainly can request a copy of an accident book report. However, there is no obligation for them to provide you with a copy.

      Reply
  14. Michael

    Am I entitled to a copy of the accident I reported in the accident book?

    Reply
    • Ian Morris

      UK law does not oblige an accident book holder to provide copies of entries within the accident book to any person whose details are recorded within it. There is no reason why an employer or any other party should not provide you with a copy of the entry, but they do not have to do so.

      Reply
  15. Ann

    How do I stand legally, if accident reported/recorded and cctv was directly on me yet employer says they do not have, as they were notified straight away, should they not have retained this? Otherwise surely all cowboy employers would not produce this as confirms their liability?

    Reply
    • Ian Morris

      Do you have any witnesses or other evidence to support your assertion that the accident was reported immediately? If it is within the employers accident book, the fact that the employer cannot locate the CCTV footage should not prevent you from pursuing a claim.

      Reply
  16. Tina

    I had an accident in work am I allowed to see all my investigation records?

    Reply
    • Ian Morris

      There is no reason why the employer should not allow you to review any reports or records regarding your conduct.

      Reply
  17. Kana

    My wife works as a casual staff and had an accident at Royal mail sorting office. Last Monday on her night shift she was on conveyor belt and sorting parcel, at almost end of her shift as heavy as 5kg parcel has fallen on her back as she bent down to pick up another that was on the floor, and was not even sure how the parcel has landed on her back and head, has report to the manager, did not provide any first-aid and not even bother to record on accident book, told her it would be fine and come back next shift.
    When she got back home, it was revealed that it was seriously bruised and swollen. she took some pain killer and went to bed. Following morning due to the severe shoulder pain and unable to move her arm, she went A&E, doctor seen her, arm was slung and given anti inflammatory tablets.
    In the mean time we have send an email on Wednesday to the recruiting agent and inform them about the incident. They replied us to claim SSP and it’s paid at £18.41 per day along with doctor medical note.

    She went back Wednesday to Sorting centre (not to work) and request them for to record the incident and investigate, the two of shift managers and H&S officer refused to record on accident book until they investigate the incident, they’ve tried to twist the story and behaved strangely and turned her away without recording any thing, but they promised investigate and record the incident and will send the a copy to herself.
    She’s been to GP on Thursday and prescribed more anti- inflammatory pills given two weeks medical note.
    We wrote an mail again to the agent on Thursday to get in touch with Royal-mail management and H&S and request them to investigate the incident and provide a written report, and request them to provide us a chance to see the CCTV footage which is in operation 24/7.
    We heard nothing from neither of them so far, what would you suggest us to take the next step?

    Reply
    • Ian Morris

      Given the nature of the incident and the efforts undertaken by you to date to get this matter reported and noted correctly by Royal Mail,the most sensible thing to do now would be to put this matter in the hands of us and our specialist Solicitors. We work on a No Win No Fee basis and would be happy to pursue this claim for compensation.

      Please use the ‘start a claim’ page of our website to provide your contact details to us. We can then call you to explain your wife’s rights in terms of a No Win No Fee claim for compensation and help get this matter resolved.

      Reply
  18. Ahmed

    Hi! My name is Ahmed, I’m working in one Indian restaurant from one and half year, since I start I was asking for my payslip to be sure that my taxes are paid but I never had it, all the time they was giving me same excuses and promise me that they will do it, till last week I had a serious discussion with them about my right and my payslip and they sad that they don’t need me anymore. What can I do?

    Reply
    • Ian Morris

      Unfortunately we cannot advise you here as this is not a personal injury issue, but relates to employment and tax law. The best course of action at this stage would likely be for you to discuss this with the Citizens Advice Bureau and bring it to the attention of your MP.

      Reply
  19. Anthony

    Hello I’m concerned about my wife she had an accident at work, her employer told her she would fill in the accident book and get my wife to sign it, that was the my wife heard about the accident book, she hasn’t seen the accident book let alone sign anything as confirmation this happened 3 weeks ago, is this legal

    Reply
    • Ian Morris

      Clearly, there is a concern that the accident has either not been reported or not been reported correctly. There is no reason whatsoever to refuse an injured person the right to see what has been recorded within an accident book in order to confirm it is an accurate reflection of the incident. Given what you describe, the safest thing to do is write your own report of the accident outlining what happened, when it happened and where it happened. You should indicate any possible breaches of health and safety or negligence and send a copy to the employer (and retain a copy for yourself) advising that as you have not been able to confirm that a report has been made, you are making one to protect your interests.

      Reply
  20. Sabina

    Oh and I’m not sure if it was recorded in accident book. Most likely not. I’ve asked the company to carry out an investigation into it. They haven’t concluded as yet.

    Reply
    • Ian Morris

      It is important to make sure that the details of your injury/health problem at work is recorded correctly. To this end, you should ensure that an accident book report is completed and if that is not possible, record the details of your injury in writing and send a copy to your HR department and Line Manager.

      Reply
  21. hc

    i had an accident with my company in warehouse one year ago i slipped on the floor in the chiller on spillage ( water) as a caused of that i had twisted knee. the deputy manager recorded my accident but he did not let me to read the report and as well he was late to call SSE to tell them about my accident so the only thing i did was i took picture for sims incident reference. after one year my G.P sent me to do MRI because i had pain in my knee everyday after finish my work and also when i used the stairs.
    from all of that the MRI result was bad for me because i have meniscal cyst in my left knee and my G.P said to me i have to do the operation for my knee.
    i talked to my manager about it he said to me they don’t have my accident report so they lost it.

    Reply
    • Ian Morris

      Our specialist Solicitors would certainly be keen to speak with you about your accident at work and a possible claim for compensation.

      If you would like to take this further, please use the ‘start a claim’ page of our website to make contact with us.

      Reply
  22. Paul

    Does an accident book get signed by the injured person?

    Reply
    • Ian Morris

      Best practice for the correct reporting and recording of accidents would be for the injured party to provide a statement of fact as to their version of events and for it to be placed in an accident book or incident reporting system. The injured party ought to be allowed the opportunity to sign their statement in order to confirm that they are happy with the contents of the report and it’s accuracy. However, there is no requirement for an accident book to be signed by the injured party.

      Reply
  23. Anna

    Hi,
    I’ve had a fractured foot injury at work as my manager tried to lift a beer keg on top of the other keg and his hand slipped and it rolled straight on my foot.
    Everything happened so fast and I’ve gone to the hospital immediately, so my manager hasn’t refilled the accident book in front of me, and I haven’t seen the report at all. They said they have written a report they are only waiting for my signature. As I’m not able to go anywhere without help, would it be okay to ask them to send it via email to see if the details are right? The accident happened 9 days ago.
    Also, I’m thinking to make a claim as it was my managers fault and they only offered me SSP.

    Reply
    • Ian Morris

      You can make a claim and you should do so. We would be very happy to act on this for you so please use the ‘start a claim’ page of our website or call us on 01225430285 to get things started.

      With regards to the accident book, whether or not they will allow you sight of it by email is uncertain although you should ask for the same. In your email to them, you should indicate that you have not seen the report and are not willing to sign it until you have read it and confirmed that the details recorded are recorded correctly.

      Reply
  24. Charlotte

    My partner has had 2 accidents at work within the last month, the first was a slip caused by oil leaking from a fryer which resulted in him banging his leg on a metal bar that left a huge bruise on his leg. The second was also a slip on oil spilt in the storage room which resulted in a bang to the head and a trip to hospital with potential concussion. Neither of these incidents were recorded in the accident book as the mangers present didn’t bring one to him and he was never shown it when he started there. Where does he stand going forwards as no one in charge has listened when he has reported concerns or incidents.

    Reply
    • Ian Morris

      Your partner has two potential claims that we would be interested in pursuing should he wish to do so. Given the employers apparent lack of good health and safety management and their failure to properly report and record the details of the accident at work, it would be sensible to make a report to them of the two accidents in writing and hand it to the Manager of the business. Any report should state what happened and where and list the cause – in both cases spillages of oil on the floor of the workplace with no hazard signs.

      Reply
  25. Barry

    I’ve had a fractured ankle injury at work where a fork lift has reversed into the back of my heel. My employer has had me sign an accident report but only will provide me a one page copy of the statement but I had signed several pages and secondly they won’t provide me a copy of the RIDDOR report which has been submitted to HSE by my employer. They’ve only provided me a copy of the post accident report which was taken at my home following day after the accident. Coul you please confirm if I’m entitled to the full reports from my employer. Thanks Barry.

    Reply
    • Ian Morris

      Rather oddly, there is no requirement for your employer to provide you with a full copy of the entire report. Whilst there is no reason for them not to, they are not obliged to do so.

      Clearly you have suffered a nasty injury to your ankle and the accident at work scenario you describe would give me an initial opinion that you have a valid claim for compensation. Should you wish to proceed with a claim, we would be very happy to do so and during the claims process, our specialist Solicitors would request a full copy of the accident report as well as details of anything reported to RIDDOR. If you would like to make a claim with us, please use our website ‘start a claim’ page or call us on 01225430285.

      Reply
  26. James

    I’ve signed the accident book after having an accident not payed attention to what was worded and signed the form. I’ve taken a picture after for my benefit and realised then that it was worded wrongly. Am I entitled to see the form and ask for it to be re-worded to accurately report what actually happened?

    Reply
    • Ian Morris

      The employer should be made aware at the earliest opportunity of any inaccuracies within an accident report in order that accurate and factually correct records are retained.

      Clearly, in the immediate aftermath of an accident involving personal injury, the injured person is unlikely to be thinking clearly and able to think through various matters. As such, it is understandable that you may have signed something that didn’t properly record what had happened. Make sure your employers are made aware of this matter. If they are unwilling to amend the initial record of the accident within their accident book, write to them detailing what you see as being inaccurate and in need of amendment.

      Reply
  27. Samuel

    Following two different injuries over a period of seven months, I have now returned to work.
    1) I cut my shin on a damage pallet, while stacking another.
    2) In 2017, my old safety boots started to cut my foot, and following treatment by a podiatrist it was suggested I requested new safety footwear. Which I did several times to five different managers, without success.
    Then a foot ulcer developed and two months of unpaid sickness.

    Since my return, I have requested details from my work accident book, in regards to both both incidents.
    Plus Health and Safety statements, which was taken during first aid treatment.

    Q…. Could my company refuse me access to this data?

    Reply
    • Ian Morris

      Employers don’t have to provide copies of accident book entries or reports to employees, but most good employers will provide such information.

      Reply
  28. Barbara higham

    I had a accident at work, i am making a claim at the time but my solicitor as been in touch saying that they haven’t stated in the Accident book that the floor was wet at the time of my accident. I was shaken up right after the Accident when I had to sign and was told by my employer at the time that he would fill the rest in as I had really hurt my arm and shoulder, now my solicitor is say it could be a fraud claim if possible could you tell me what I can do?

    Reply
    • Ian Morris

      Do you have any colleagues that witnessed your fall? Would anyone be able to confirm that the floor was wet and therefore slippery? I cannot see how you can be accused of making a fraudulent claim as there is clearly an accident book entry stating that you had a fall and were injured whilst at work.

      Reply
  29. Abhy

    Good day. What happens in a situation where one is injured on the way to the gate just after knock off time?

    How do I as an employee get access to the full incident report?

    Reply
    • Ian Morris

      If you are injured on the employers premises, it would not matter whether you were at work or had finished shift and were simply exiting the premises. UK Law would not oblige the employer to provide an accident report, although most good employers would not prevent access to the same.

      Reply
  30. Damian

    Hi I had an accident at work
    Is all in the accident book but my question is do I need copy of this for myself
    Thanks

    Reply
    • Ian Morris

      You do not need a copy of the accident book record. If the employer is willing to allow you to have a copy, it would not be a bad idea to get a copy, but you don’t need to have one.

      If you would like to discuss your accident at work to find out whether or not you can make a claim for compensation, please call us on 01225430285.

      Reply
  31. Yasmine. Tebbutt

    Hi I had a slip trip and fall at work in December. The accident never got reported as manager won’t fill in an accident book. It has since left damage to me hip causing me pain every day. The manager then proceeed to take the mick in the following days after injury. I am off to the doctors as assumed it would be better now, only the bruising has gone. No accidents get reported even after someone got knocked on the head and fell from the force of it. Been to scared to seek advice due to issues with manager along with the rest of the team.

    Reply
    • Ian Morris

      Under UK law, your Manager has no legal basis to refuse to make a record of the accident at work. Whilst you may not want to ‘rock the boat’, you should remember that you are in a very strong position legally with regards to requiring the manager to record the details of your (and any other) accident at work. You should put a report of your accident in writing to your employer. If they then fail to record the details of the accident, you could contact the Health & Safety Executive to report the employer on this issue.

      With regards to your slip and fall at work in December, you could pursue a claim for compensation if the cause of your accident can be attributed to negligence. With that in mind, we would be happy to discuss your accident at work with you in order to help you identify whether or not you have a valid claim for compensation.

      Reply
  32. Cameron

    Hi I slipped at work today as I am still waiting for my safety shoes from my employers, my leg got trapped under a shelf the manager was on but she made me fill out the accident book, is this ok?

    Reply
    • Ian Morris

      If you slipped due to the employer having failed to provide you with the safety shoes, it is likely that employer negligence will attach and you could well pursue a claim for compensation if the injury you have sustained is sufficiently severe. It is good that you have filled in an accident book record as this will provide good evidence of what happened.

      On face value, it would appear that you have a valid claim for compensation further to your accident at work and as such, we suggest that you either call us on 01225430285 or use the ‘start a claim’ page of our website to get further help with your claim.

      Reply
  33. Bruce

    I had an accident at work a few years ago. I am in constant pain, now off work. I have asked repeatedly for the dates from report book but the boss is ignoring my request. What can I do as I don’t know the dates?

    Reply
    • Ian Morris

      If you sought medical attention from a GP or attended a Hospital as a result of your accident, you could speak to your GP to ask them what the date of your attendance and treatment was. If you can then demonstrate that the accident happened within the past 3 years, you could seek to make a claim for compensation.

      Have you made a formal written request for the accident report and copied the same to the HR department and board of Directors?

      Reply
  34. John

    Hi i had an accident at work were a steel bar hit me in the ribs due to my boss not getting something repaired. It was reported at least 3 times. I had to go to hospital ended up with a possible hair line crack on my ribs muscleskeletal damage aswel. This was all put in the accident book but has since been ripped out what should i do.

    Reply
    • Ian Morris

      Your employers should not disrupt the recording of accidents or destroy any accident book records. The scenario you describe regarding your injury at work would indicate employer negligence and on face value, my initial view is that you have a strong claim against the employer given their obvious breach of health and safety in terms of not acting upon repeated reporting of a possible hazard.

      Although the employer appears to have removed the report of your accident from their accident book, it should not stop you from pursuing a claim for compensation. Indeed, we would be very happy to assist with a claim in this matter. To this end, please either call us on 01225430285 or use the ‘start a claim’ page of our website to take this further.

      Reply
  35. Barry

    Hi I worked for a large company for just under 4 years, in that time I suffered a number of injuries including a broken nose, a badly injured shoulder for which I attended A&E. There are a number of other injuries, these were caused in part from lack of training and faulty equipment, I have left the company and requested details of all the injuries but so far they have not provided them, I believe in order to delay a possible claim, can you advise me on my best course of action?

    Reply
    • Ian Morris

      You could speak with your GP regarding any attendances at A&E or with the GP (all Hospital attendances are recorded with the GP on your medical records) and ask for the dates of any relevant attendances and injuries treated. This would give you the dates and you could then seek to pursue a claim for compensation for any injuries sustained within the past 3 years that can be attributed to employer negligence.

      Reply
  36. anthony

    i had an accident at work, reported it and had to fill out a statement, the company then looked at cctv and have told me there are inconsistency with my statement and cctv evidence. I believe at the time that my statement was an honest account of what happened but it all happened so quickly. Can i be disciplined for giving an incorrect statement?

    Reply
    • Ian Morris

      We are not employment law experts and would therefore suggest that you should seek advice from a suitable specialist. However, if someone were to provide misleading and false reports regarding an accident at work it is likely to be seen as a disciplinary matter. However, if any inaccuracies in your report are simply due to shock or slightly incorrect recollection of events, I do not foresee you having any particular concerns.

      Reply
  37. Steve

    Can a member of the public or safety professional ask to see an organisations accident book. I feel it should be a statutory requirement to be transparent in this regard but feel such a request could be benied

    Reply
    • Ian Morris

      An employer or organisation would not have to release an accident book simply to the request of a member of the public. With regards to Data Protection requirements, such records are not suitable for public release.

      Reply
  38. Dean

    I’ve been working a new job as a delivery driver for Sainsburys now for 11 weeks.
    After passing all the training and finally being able to do the job I applied for, within a few days I ended up seriously hurting my foot when getting out of the van. I struggled on with my duties and finished the day by limping everywhere. No mamager was present when I returned to store so I dropped my manager a text message explaining the injury. Consequently this lead to him putting me on sick leave despite my willingness to carry on working. This was unpaid and I returned to work when the pain was far more tolerable 1 week later. I asked if the injury had been documented in the injury book but I was told “did you put it in there”?. No, I don’t even know where it is I replied. Please can you put it in the book. A week or so later I asked again, to which his reply was “it’s too much hassle, we will have to do a full report & investigation etc.” Fine, I’m happy to do that I replied. Nothing more was said and nothing more has been done.
    I am now being put through a constructive dismissal.

    Is there anything I can do to claim back time I lost out on etc? Or is this more a matter of the big guys stomp over the little person, because I’m still essentially on probation and have less rights.

    Many thanks.

    Reply
    • Ian Morris

      You may have rights to make a claim for personal injury compensation against the employer – if you can identify an area of negligence that caused you to injure your foot whilst getting out of the works vehicle.

      Reply
  39. William

    At Asda an employee rammed a box into my hand, not once but twice! I now have intermittent pain in the hand. Can I sue?

    Reply
    • Ian Morris

      Did you report the incident within the Asda store when this incident occurred? If yes you could seek to pursue a claim against them for the injury and pain caused to you. As you can imagine, if this was not reported it will become far harder to make a claim for personal injury compensation as there is no supporting evidence available to demonstrate that your injury was sustained in Asda.

      Of course, if this incident has only happened recently (in the past few weeks), you could still return to Asda and request that they make a report within their accident book regarding your injury.

      If you would like to discuss this situation with us and find out more about making a claim and get the help you need, please call us on 01225430285.

      Reply
  40. William

    I have tinnitus and I work for Ubereats. Whilst at work, a Manager at McDonalds shouted at me which permanently escalated my tinnitus which is now really tormenting me.

    I requested that the Manager record this in accident book, but he said there was no book – he is lying. The McDonalds Manager refused to apologise to me or record this incident. Can I sue him or call the Police?

    Reply
    • Ian Morris

      You have rightly identified a problem that any claim you may wish to make would face – providing evidence that this incident happened as you have stated. Whilst I do not doubt your version of events, you would have to provide proof to the courts should you want to succeed with a claim. Therefore, without supporting evidence of a witness and medical evidence that confirms that the shouting has caused a permanent escalation of the tinnitus condition, I don’t think you would succeed with a claim.

      This would not be a Police matter either.

      Reply
  41. Rob

    Hi Ian, my employer refuses to acknowledge my accident at work or report it in the accident book even with Xrays and doctors notes backing up my claim. They refused to investigate the slip at the time or come to see where the accident happened. What are my rights?

    Reply
    • Ian Morris

      Do you have any witnesses to your accident at work? Or witnesses to you attempting to report the matter? If you have any electronic record (text message, email etc) of your reporting the incident to the employer, that would help you as it would provide important evidence to support any claim for accident at work compensation.

      You could also contact the HSE to discuss the employers attitude towards your accident at work and see if they will investigate the matter.

      With regards to your situation now, have you started a claim for accident at work compensation? Do you have a specialist Solicitor pursuing your claim for you? If you would like any help with this matter, please do not hesitate to make an online enquiry with us.

      Reply
  42. Gary

    My employer have said they don’t have to give me any information regarding my injury at work so I’m unable to know there findings.

    Reply
  43. Stephen

    Had an accident at work told employer one of whom foreman witnessed it and ignored me.

    Reply
    • Ian Morris

      You should put a report of your accident in writing (by email) to the relevant people at work – and make mention of the fact that you had already reported it verbally to the employer and foreman.

      We would be very happy to discuss your accident at work and help you better understand your rights with regards to a claim for accident at work compensation. Please call us on 01225430285 to take this further – or use our website to send us your contact number.

      Reply
  44. James

    Hello. I recently had an accident/near miss at work about 1 week and a half ago. I have reported it to my contracts manager and made a statement with our employer. This was a coshh related incident involving a cleaning agent that got in to my eyes. I have still not received a signed copy of my statement as promised, my employer has objected to this accident claiming I just had water in my eyes. He has also not written his own statement of events. Our whole team walked off site in protest for the day as it has not been taken seriously. They have still not provided me with the accident book to fill out.
    I think I need some advice on how to handle the situation.

    Reply
    • Ian Morris

      You have done the right thing so far in reporting the accident and providing a statement of facts with regards to what happened and how. Your employer does not have to provide a copy of the statement, but if they have promised the same then they should do so. Perhaps you could request one in writing?

      With regards to your concerns about the employers attitude towards you and the incident, you could perhaps contact the Health & Safety Executive (HSE) to seek some specialist advice from them on that particular issue.

      Any employer requiring employees to work with or handle chemicals face strict obligations under the COSHH (control of substances hazardous to health) regulations. COSHH regulations require employers to ensure that all chemicals are handled strictly, stored safely and that those working with them are provided with the correct personal protective equipment and training.

      In your case, a cleaning agent getting in to the eyes can cause serious damage to eye sight and would certainly cause distress and discomfort. On face value, you may well have a valid claim to pursue against the employer for compensation and I would welcome the chance to discuss your rights and options with you directly. Perhaps you would like to email me directly (ian@direct2compensation.co.uk) with your contact details so that I can call you to discuss the incident in more detail and offer you some assistance going forward?

      Reply
  45. Bernice

    Hi i had an accident at work. It was a head injury as i was walking into work the guy in the gatehouse wasnt paying attention and dropped the crash barrier on my head. I was off for 3 weeks and asked if i can get a look at my accident report form but personel said i didnt need to as i already signed this so i must have seen it. Up until today i still have not seen this form or signed this. I have got a lawyer but he has said that because they have admitted liabilty i cannot do nothing about this. I am not happy with this at all because to me this is fraud and no one is entitled to sign this without my permission. Can you please give me advice on this?

    Reply
    • Ian Morris

      It would be wise to find out who signed the form and when the report was made. Perhaps someone filled in a report when you were injured and given the nature of the head injury, perhaps you cannot – for totally understandable reasons – remember it being done.

      If the defendant has admitted liability though, you need not worry too much as you will succeed with your claim.

      Reply
      • Bernice

        Hi i didn’t know anything about an accident report form up until my brother told me to ask for it as i’d never had an accident at work b4. This was when i phoned up asking for it and was told i had already seen it even though i hadn’t. I know i’ve definitely not signed anything coz even though i got hit on the head with the crash barrier it didn’t knock me out which i was surprised at but i hadn’t been at work for 3 weeks due to headaches and dizziness. I know they hadn’t filled out a form straight away coz they asked my partner for my home address which was silly especially when personnel has my details in front of them. I know it was written out about 2 weeks after cause this is when i phoned up about it but the hr department was rude on the phone saying i wasn’t allowed to see it cause i had signed it, but i ended up arguing this case with her as i know i have never had any paperwork to sign from them. I just think this is disgusting that i have been refused to see it plus the fact that no one should be allowed to sign anything like this and as for a claim it’s not much as it was minor head injuries and nothing serious happened apart from my head being red and a bump on it which i still have but i am still fighting this as i have a lot of symptoms that i’ve never had before all of this.

        Reply
        • Ian Morris

          It is important not to underestimate the severe impact that a head injury can have over a long term period. Given that you had 3 weeks off work due to dizziness and headaches, it certainly indicates that the injury was fairly serious. You should definitely make sure that all ongoing symptoms are reported to your GP and properly examined – and that they are included in the claim. Clients we have helped claim compensation after suffering head injuries from a blow to the head have reported upper back and neck pain, loss of balance, mood swings, fatigue, loss of appetite and many other symptoms.

          Reply
  46. JM

    Hi,
    I injured my shoulder at work by lifting a heavy bag. It wasn’t part of my duties however they asked me to help and I was happy to do it. I started feeling pain the next day and I’ve been off sick since then (2 weeks already). We were supposed to use a trolley for carrying those heavy bags however that trolley was broken.

    I don’t think the incident has been recorded on the accident book.

    Since my employer have not shown any sympathy or interest on my health – only wanting the sick notes from doctors, I’m thinking of claiming for compensation. I have spent money in medicines, private physio (still waiting for appointment with nhs physio) and more natural treatments.

    Can you please advise? Thank you

    Reply
    • Ian Morris

      The scenario you describe regarding the shoulder injury you sustained at work gives me an initial view that you have a valid claim for compensation. The employer is likely to be seen as negligent in this incident as the trolley that should be used for moving the heavy items was broken. As such, they should have either had it repaired, arranged for a replacement or postponed the moving of the heavy bags. By asking you to move the heavy items without providing you with the correct equipment to minimise the risk of injury, your employer is likely to have to admit liability should you make a claim.

      We would like to hear from you so that we can help you make your claim for accident at work compensation.

      Reply
  47. Justa

    I had an accident at work and suffered minor injuries (soft tissue) to my arm and wrist. I wasn’t able to work for 3 weeks as I had a splint on my hand, which I could remove only for hygienic purpose. I’ve been issued with a sick note from my GP, which was advised by the Hospital unit, where I’ve been treated at A&E.

    On the day of accident (after I’d had the accident), I wrote what happened – in front of my team leader – a report of the accident on the form provided by my employer, however there wasn’t any column that I should sign.

    I’m still on probation, with this job and was so worried about money, however I received a phone call to say that the company will pay me as a normal, so there is no loss of income. I’ve been asked via the phone by my line manager if I will make an injury compensation claim, which I found offensive. I answered that I wasn’t thinking yet about such a decision and that I just wanted to come back to work and see the accident report. Do I have a right to do so?

    I’m concerned that the accident report isn’t correct as I did see that team leader (on the day of accident) was re-writing the report in the office but I didn’t see what he wrote as I had started to feel unwell and was just on the side with an ice pack resting and waiting for my shift to be over. The accident was not at my fault at all. Please advise what I should do. Thank you

    Reply
    • Ian Morris

      You do have a right under UK law to pursue a claim for compensation against the employers insurance if you believe that the cause of your accident was not your fault. You have described a scenario in which it would appear that you were not responsible and having made a report and then seeking medical attention, you should certainly take this further.

      Making a claim against your employer will not affect your right to continue with your job and your Line Manager has no right to ask you whether or not you are considering making a claim against them.

      Reply
  48. Marcin

    Good day , I’m lorry driver on 5th October 2018 I had accident at work place isn’t related employer fault but happen on employer premises. I’ve badly stepped on my left foot and broke 5th bone in foot. I went do AE where has been diagnosed full fracture of 5th foot bone. Next day I had off in my roster, 7th October 2018 I should work , shift start that day 17:45 a ring to transport reception on 9am and informed i’ve broke bone and will be not able for work next 8 weeks. Because I work for that company via agency next day 8th October 2018 I informed over the phone as well agency about my long term of sickness. Now few days ago I’ve asked company for signed copy of accident report for insurance proposal ( I’ve filed this for on accident day) they refused to sign this report claiming that I do not inform them… but I did, what I can do now ? They even didn’t report this accident to RIDDOR where bone fracture is reportable.

    Reply
    • Ian Morris

      You should write to the employer listing in full the events in which you were injured and how you reported the accident to them. With regards to RIDDOR, you can contact them yourself if you wish.

      How did you break the bone in your foot? If the step was faulty, something was broken or you had not been adequately trained you could seek to make a claim against your employer.

      Reply
  49. Sumaya

    good day, my husband is a driver by occupation and on the 6th of september 2018 he had an accident coming down Van Rhynspass. he still doesnt have the use of his left arm and up to this moment his employers still hasnt reported his accident to COIDA. What should we do?

    Reply
    • Ian Morris

      It would be wise to seek the advice and expertise of a specialist Solicitor working in the legal system of your country.

      Reply
  50. David renton

    I had an accident at work, I asked for a copy of the report only to be told to write to head office. Is this right?

    Reply
    • Ian Morris

      That could well be the policy of your employer regarding accident books. If it is a large company with numerous sites, it is likely that the accident book entries are collated and logged at one central location – such as Head Office. To that end, it is acceptable for the employer to ask you to write to the relevant person within the Head Office to request a copy of the report.

      You mention that you have had an accident at work. With this in mind, you may well be entitled to make a claim for accident at work compensation against your employers liability insurance. If you can identify any negligence on the part of the employer, an external supplier or a colleague that lead to your injuries, you could well succeed with a claim. Why not contact us so that we can discuss the details of your accident with you and advise you as to whether or not you have a valid claim for accident at work compensation?

      Reply
  51. Chris

    Good morning. I recently had and accident at work where I cut my head. I have asked my employer for a copy of my accident report and have been told that this report is the property of the company and although I can read it (I have already signed it) I cannot have a copy to take away with me. Is this correct?

    Reply
    • Ian Morris

      Your employer is within their rights to deny you taking a copy of the accident book entry. However, they would not be able to refuse sight of a copy of the report to a Solicitor should an injured person go on to pursue a claim for compensation and their instructed Solicitor formally requests a copy.

      It is good that you have seen and made a report in to the accident book.

      Reply
  52. Mark thomas

    My husband worked at a company for a long time making gates and rails. They did not have any accident books, risk assessments (when off site lifting and fitting) or provided with any manual handling equipment. He last worked for them 15 years ago, after leaving due to long periods of absence. Since then over the past 9 years he has been under the doctor and hospital for serious pain related illnesses. He has now had three back operations and we are fully aware that at least 4 other ex workers have also had operations on their back (2 of these have made claims against the company). Looking for advise.

    Reply
    • Ian Morris

      Your Husband’s former employers appear to have been grossly negligent towards his and colleagues health and safety given the lack of risk assessments and training and equipment to work safely.

      The issue that I have is the amount of time that has passed since the symptoms presented. As you may be aware, any injured person has a right to make a claim within 3 years of the date of an accident or the date at which they became aware of an injury. You mention that your Husband has been seeing a Doctor for 9 years or so and as such, I am concerned that he has exceeded his statutory claim limitation period of 3 years and may therefore be unable to do anything.

      Reply
  53. Stefan Macovei

    My employer (an agency) refuses to record the details of my accident in the accident book. They deny that I called on Monday to report the accident which was at the earliest convenience as I was in bed injured and couldn’t go within 15 days to the library to scan the Doctors note….

    Can I get compensated? I have a refusal by email to register the accident in the accident book. My witness is my supervisor and all mates. No risk assessment, no safety, no pick up tool and the resulting RSI comes after the muscles cool down and I woke up next day in bed. I am ridiculed for my 4 month injury… I can’t record the accident. Because it’s “late”.

    The agency doesn’t have offices in Leeds. I already have refusal from them after I gave them the fit notes by email, because it’s “late”. When I called they didn’t bother. Under the circumstances it was late anyway. While I was recovering in bed and didn’t need stress on my injury. I needed time to heal. The Health and safety executive was disappointing and the warehouse said they will call police if I call again. I thought it was just a little bit of normal stress on my back. When I left work it seemed alright. It was last day of work.

    Reply
    • Ian Morris

      Given the lack of Health and Safety protocol within your workplace and the lack of risk assessment and correct procedure, you may well have a valid claim against the place where the agency placed you to work for the injuries you have sustained. Clearly, it would have been good if you had been able to record the injury immediately but you have explained clearly as to why that was not possible in this case.

      Reply
  54. vivien

    I have been suffering from an RSI and was absent from work for 8 months as a result. 2 Occupational Health reports supported the diagnosis. My employer is threatening me with a warning when I suffered a work related injury and am injured for life. I have also found out that this matter was never reported under RIDDOR as requested by the Occupational Health. Have they broken the law?

    Reply
    • Ian Morris

      Whether or not your employer has broken the law is somewhat irrelevant here – although if RIDDOR and the HSE are made aware of a failure to report a reportable incident, the employer could find themselves in hot water.

      Given the condition affecting you, have you considered making a claim for RSI compensation? You could well succeed in this matter if it can be shown that your current and former employers have failed to adequately minimise the risk of you suffering with such a condition – such as adequate training, personal protective equipment, job rotations and regular breaks.

      At Direct2Compensation, we have a genuine expertise in all matters relating to workplace injuries and RSI’s so it would be a good idea for you to contact us and we’ll be able to advise you as to whether you have a valid claim against your employer. If so, we would be very happy to assist you on a full No Win No Fee basis.

      Reply
  55. Claudia

    I had an accident at work but the manager was out and the rest of the staff told me they were not aware of there being an accident book. Is it a legal requirement to have one? I work at a pub with at least ten full and part-time staff.

    Reply
    • Ian Morris

      The employer should have a system in place to enable the reporting of accidents. There doesn’t have to be an accident book as such, but a system of recording and reporting accidents should exist – whether that be in a book, by telephoning a certain person or by sending an email to the employer.

      If your employer hasn’t enabled you to report your accident, our advice would be for you to write to or email the employer explaining what happened to you, when and where and what injuries you sustained.

      Reply
  56. Sarah

    Hello,

    My partner is a delivery driver for a furniture company. Towards the end of April 2018 he suffered a head injury at work. Whilst lifting the rear shutters of the work van a large wardrobe door fell and hit him on the right side of his head. The rope ties which held the furniture in place in the rear had snapped/ripped. He was bleeding, vomitting, dizziness and blurred vision, he was confused not realising where he is for 20 to 30 minutes. It was recorded in the Work Accident Incident Report Book on the same day by a Supervisor. Gradually the symptoms have returned and we have been to our GP and Hospital. Since April he has been taking paracetamol 4 to 5 times a day sometimes even more depending on the pain in his head. His performance at work has been affected to the point that for nearly 3 weeks he was not called into work. When he contacted his company they refused to acknowledge him. He went into work on Monday last week to speak with a manager who made it clear he has not been called into work due to his performance being terrible recently when he was working. He is in the top workers within the company and in the last 5 years never had a single complaint. My partner explained to the manager he doesnt know whats happening to him but the head injury has made him feel different. The manager now has started calling him into work. Today my partner asked to see the Accident Incident Report Book and to have a copy of the Incident Report. First they refused to show and give, then they gave the book but my partners incident has been ripped out of the book.

    I dont know what to do, I am noticing so many changes in him and its all out of character and it has really become worrying. We have a doctors appointment booked and he is being referred for CT Head Scan.

    What should we do.

    Thank you

    Reply
    • Ian Morris

      The consequences of a head injury at work can be very serious, with behavioural changes commonly listed as one of the most difficult issues caused in such an incident.

      It sounds as if your Partner needs expert advise and support of a specialist Solicitor in this matter and this is something we would be happy to help with. On face value, it seems that he would have a valid claim against his employer for workplace injury compensation and we would like to take this further for him.

      If your partner wants to discuss his rights with us, he is free to liaise with us with no obligation and he may have concerns about claiming against his employer – something we are used to discussing with people who have been injured at work.

      Reply
  57. Chris

    Hi
    I have in the last 8 months had two accidents at work. The first one I tripped over a pallet fell and hit my head. I attended hospital and had a slight concusion so had to have a week off work.
    The second one I twisted my ankle on a bolt that was left sticking out of the floor… Although I never had any treatment I was still off work for about a week… Both accidents have been put into the accident book.
    Am I in a position to make a claim?
    Many thanks

    Reply
    • Ian Morris

      The details you have provided give us an initial view that you should pursue claims against your employer for both matters and we would like to pursue these for you.

      In both instances, employer negligence is apparent – the pallet in the workplace could well have been blocking a walkway and therefore a breach of health and safety at work and the bolt on which you tripped should not have been sticking out of the floor as it is an obvious tripping hazard.

      Reply
  58. Gina

    I injured my back at work by lifting flat packs ( furniture) and pushing washing machines around. Usuallly should be 2 people lifting if its too heavy but no one at work follows the manual handling/healthsafety regulations . Now i suffer of slip disc , trapped nerve and facet joint disease. On my shift I could feel a little click in my lower back but didn’t not take it serious. But on the next two days it gradually got worse and had to see my Dr. I been off 4 weeks and been send for MRI scan which my symptoms are stated already above. Now my question is i couldn’t come into work to report it but as my sister gone to hand in my skin notes she did report it to the manager but I do not believe that he did report about my injury. What can I do because I am really worried.

    Reply
    • Ian Morris

      If your employer failed to provide you with adequate manual handling training or the correct equipment to lift and move items of weight safely, you would have a valid claim for accident at work compensation and we would be happy to help you start a claim with our specialist injury compensation Solicitors.

      Your employer is clearly aware of your injury and absence from work but you are correct in that they may not have recorded the details of your injury correctly. In order to make sure that your employer is put on notice and has a proper record of the injury, you should put your own report to them in writing – by email or via recorded delivery (retain a copy for your own records) outlining what happened and how.

      Reply
      • Gina

        I asked him if he added it in the accident book. At first he was acting dumn and said if i believe it happened at work then we could do it. Then i emailed him about it if i could have a copy of my report. He said he wants a Dr’s letter because I can not take a report letter off side the company because is personal data protection and also by law I can not take it . So I am really confused by that.

        Reply
  59. David Warren Jarvis

    I am a supervisor at a warehouse job . We have several department heads with the same supervisorial status . One of the supervisors from another department has had several incidents , forklift related , in the last month . There has been no action taken , as they are the supervisor/ operator . Yesterday , the supervisor was involved in an incident , leaving a temp. worker with 2 painfully injured fingers . I have had enough . I am hearing comments of discontent from the workers throughout the entire facility of this supervisor being allowed to carry on with no consequence . Is it my right to demand a copy of the accident report , as I wish to see if the person responsible has indeed taken responsibility . I fear that incidents like this are ‘swept under the carpet ‘ as the supervisor has a favoured status with the operations manager , who oversees us as a whole ?

    Reply
    • Ian Morris

      In the UK, there is no right for employees to demand sight of an accident book record that does not relate to an incident in which they were not injured. In cases like the one you mention, it would be wise to ‘whistle blow’ and bring in an external regulatory authority to investigate the Health and Safety management in the workplace. In the UK, you could seek the services and advice of the Health & Safety Executive (HSE) and remind the employer of their obligations under the Health & Safety at Work Act.

      Reply
  60. Anne Dolan

    I fell in our workscarpark and fractured my wrist, I am currently of work, I have asked management 3 times if they have put it in the accident book and at this time it hasn’t when I ask about it they keep dodging the subject, this happened on the 3rd of June, and 3 days later the carpark was closed off and getting re tarred, and it was a pothole that caused my accident. I am wondering why the management are not willing to tell me why it has not been put in the accident book

    Reply
    • Ian Morris

      Anne

      It is frustrating to read that your employer will not let you view the accident book entry. Unfortunately, there is no obligation for an employer to disclose this to you – although most good employers have no issue with letting people see the accident book.

      I would be happy to discuss your accident in greater detail so that you can better understand what options you may have with regards to taking further action. Please send your phone number to me at: ian@direct2compensation.co.uk and I’ll call you to offer assistance.

      Reply
  61. Steve

    Hi, I had an accident at work driving a FLT, I hit a pot hole which jarred my back and caused quite a lot of pain, I have asked my Employers for a copy of the Accident report, and they are refusing to give me a copy, can they do this, Thanks Steve.

    Reply
    • Ian Morris

      Steve

      Thanks for coming to us after your accident at work. I am pleased that you found our compensation claims website to be of use.

      There is no obligation for an employer to allow workers to view the contents of an accident book or an accident report form. Most employers are happy to allow workers access to a copy of accident books and allow them to view what has been noted following an accident at work.

      In your situation, I can imagine that you are feeling frustrated by the attitude of the employer and given that they are refusing you access to the report, it is understandable that you may be questioning whether or not they are being honest in terms of what they have recorded. With this in mind, it may be wise to protect your interests and ensure that an honest report of the event and your injuries is on record. To this end, I would advise two things.

      Firstly, I would take a photograph of the pothole that you hit whilst driving the forklift. This will protect your interests going forward if the area is repaired and the hazard removed.
      Second, I would email or write to your employer outlining that due to their refusal to allow you to see what has been recorded that you wish to put on record your version of events. You should state what happened and where and how you were injured. If the pothole was unmarked with no warning or sign, you should draw attention to that issue and also state how your injury is affecting you. You could also provide a photograph of the pothole in question to corroborate your report.

      We have a number of identical claims in process at the moment and have succeeded with claims of the same cause many time previously. Indeed, we have recently succeeded with a claim for a client who was an FLT operator at a large haulage site and within the site there were two sections of yard that were at slightly different heights. The FLT operator had complained that to drop the couple of inches from one pad of concrete to the next was causing pain and also presented a health and safety risk, yet the employer ignored his concerns. He later sustained a slipped disc as a result of driving across the change in height of the two concrete pads and was left unable to work for a lengthy period.

      We would be very happy to assist you further with regards to a claim for compensation for the injury you have sustained at work. Of course, you may not be minded to pursue a claim and that is fine. However, if you would like further advice or wish to discuss your situation further so that you better understand your rights and options with regards to a possible claim, please contact me. You can either forward your phone number to me by email to: ian@direct2compensation.co.uk or call us on 01225430285.

      Yours sincerely

      Ian Morris

      Reply
  62. Jean

    Ian Morris

    Jean.

    I am a job coach and while doing my job fell on a bus. The bus took off before I could get a grip or sit down and I went flying. My manager was not in the office on my return and I spoke with my co-workers and explained what happened. One of them said,, I needed to fill in an incident report but had no idea where it was. I went home because I was feeling sick and contacted my Doctor. Even though I told her the accident happened at work she did not record it as worker injury and gave me an ordinary medical certificate. She gave me a few days off work for my injuries to heal. I rang my manager the very next day and told her what happened and the doctors treatment. She asked me to fax my medical certificate and I heard nothing after that until I returned to work the following week. I was told that the injuries were going to heal and it was up to me but did I just want to use my sick leave. I said OK because I did not want to cause any waves but then returned to the managers office and said to her, am I doing the right thing, maybe I should lodge a claim? She said, well its going to heal so there is no need, I am doing the right thing. I felt very uneasy about it. The pain did not go and I started to worry so I returned to my doctor and she said she was unaware that it was a work injury because she looked at my previous occupation which was a chef and when I said bus it didn’t register with her. They used all my sick leave and hours I accumulated in TIL for time off. I asked my manager to fill in an incident report and she said well if you didn’t file a claim then you shouldn’t fill in an incident report. Can you please advise me as I feel very uneasy. I rang HR and she said there is a very short window to file and that it was 2 weeks. It was about 3 weeks when I called her. She also said, that there was a lot of paper work involved. What can I do?

    Reply
    • Ian Morris

      I would strongly recommend that you ensure that the employer has a proper record of your injury, how it happened and what you did immediately after and subsequently, regarding the injuries you have sustained. It would also be wise to point out to them that the injury is worse than initially thought and that your symptoms will last longer than your Doctors/Medical treatment provider had indicated.

      If your employer says that the time elapsed between the injury and now means that they cannot record it in the normal way (via their incident reporting system), you should email your HR department, copying your line manager and make a full report of what happened in the incident and since then.

      Reply
  63. Sharon

    My brother in law had a nasty fall of a roof onto the scaffolding ! He fell on a drill and fractured two ribs. He since has been off work for a week to recover.
    His employer is refusing to log the incident in the accident book…
    He also refuses to provide him with a contract of employment.
    I find this unacceptable as an employer myself.
    Please advise what he should do legally.
    Thanks
    Sharon

    Reply
    • Ian Morris

      Sharon

      Hi, I am very sorry to hear about your Brother-in-Law’s accident. His employer is breaching health and safety guidelines by refusing to record the details of the accident correctly.

      I would suggest that the your Brother-in-Law writes to the employer (email or recorded delivery) to request that they record the details within an accident book or incident log and that in that letter/email, that he outlines what happened, what injuries he has sustained and note any obvious health and safety issues that lead to our could have prevented his accident.

      We would be happy to help him pursue a claim for compensation against his employer. He may wish to have an informal chat with us first, if so, please ask him to call me on 01225430285 or email me: ian@direct2compensation.co.uk so that I can help him better understand his rights and what he can do.

      I hope this helps.

      Yours sincerely

      Ian

      Reply
  64. Jill

    I got injured at work slipped out off the step of my truck and hurt my knee, employer is refusing to sign a injury report and said not to tell the doctor when I go that it happened at work cause It will screw up their triff score? What are my legal rights here what can I do ?

    Reply
    • Ian Morris

      Jill

      In the UK, you have the right to require your employer to complete an accident report and also to inform your Doctor as to how the injury occurred. Your employers concerns are irrelevant in respect of your rights and best interests.

      Whether or not you could hold the employer liable would depend on the training provided by your employer, whether there were any faults with the step or if the employer had failed to provide you with the correct equipment and clothing etc.

      I hope this helps.

      Regards

      Ian

      Reply
  65. maria andrews

    Hi I had a fall 5 weeks should on a wet floor I have requested on many occasions that my accident to be logged in the accident book and that in need a copy I’m not getting anywhere with getting a copy of it I have rang the company sent a recorded letter and left many messages to be contacted I’m getting ignored what can I do ???

    Reply
    • Ian Morris

      Maria

      You don’t need to worry too much about getting a copy of the accident book record, the key thing to do is to make sure that it has been recorded. You have done everything that anyone could reasonably expect you to do in terms of reporting your accident. Indeed, the fact that you have sent the company a letter by recorded delivery to ensure that the details of your accident are on record means that you can prove that the company has been made aware of your accident.

      At Direct2Compensation we have a great track record of pursuing injury compensation claims after accidents involving slipping on a wet floor and we would very much like the chance to discuss your accident and injury circumstances with you as we may well be able to help you pursue a claim for injury compensation. Please call us on 01225430285 so that we can discuss your situation and offer the help and support you need.

      Yours sincerely

      Ian Morris

      Reply
  66. Fiona

    I was injured at work, I work on a farm and was made to wear wellies with no tread which resulted in me rupturing my acl ligament and damaged cartilage….. it was reported into the accident book but that as now been removed from the work premises no were to be seen, I’m going for surgery soon and may need more in the furture, im only guaranteed 70% use in my knee, can I claim

    Reply
    • Ian Morris

      Fiona

      Hi, thanks for commenting. As you had also filled in a contact form on our site, we have now spoken and you’re awaiting a call from one of our specialist injury compensation solicitors.

      We think you have a very strong claim. If your employer is providing footwear with no grip in an area that is known to be slippery, then they have failed to ensure your health and safety at work.

      We wish you success with your claim.

      Best regards

      Ian

      Reply
  67. Debra byworth

    I had an accident at work but could not go into work to fill out the accident report .i rang my manager to tell her the details over the phone which she said would be filled out on daytex ,I keep asking for a copy but have still not got one it has been 6 months now ,how do I get a copy ,because I will need to make a claim sometime soon

    Reply
    • Ian Morris

      Debra

      Hi, I can appreciate that the lack of provision of a copy of the incident report has been frustrating you. However, with regards to making a claim for compensation after an accident at work, it is not vital that you personally have a copy of the accident book/incident record as our specialist solicitors will be able to obtain this during the processing of your claim. The most important thing is that there is an accident record in existence and it sounds as if there is in your case.

      You could contact your HR department and request confirmation that such a record was made by your Manager. If they confirm that there was, you needn’t worry further and we could make arrangements to start your claim for injury compensation as soon as you are ready. If your employers HR department indicate that there was no record made, you should immediately start a grievance process with them outlining what your Manager had said to you and you should request that an accident record is made immediately (during which you should ensure that it is accurate and reflects the cause of the accident, the injuries and witness information).

      You mention needing to make a claim sometime soon. With this in mind, you should be aware that you have a period of 3-years from the date of your accident in which you can pursue a claim for compensation. Failure to pursue your claim before the 3rd anniversary of your accident will leave you statute barred and unable to take any action. Whilst you are probably well within your 3-year period, it is always a good idea to avoid delays in making your claim.

      I hope that this information is of use to you and I hope that we can help you further with a claim for compensation.

      Yours sincerely

      Ian Morris

      Reply
  68. Michael harvard taylor

    Can an employer refuse an employee a copy of a recorded accident book entry ?

    Reply
    • Ian Morris

      Whether or not your employer will allow you/employees access to view copies or make entries in to accident books depends on the policies employed by that company.

      All employers should keep records relating to workplace accidents and the most common way of doing so is via an accident book or incident reporting system. In many cases, the individual involved in an accident will not be the person who records the details as it is commonplace for a member of Management of HR staff who will make an entry based on statements from the person injured and those who witnessed the accident.

      In your case, it sounds like an incident/accident book entry has been made and you are simply requesting a copy of this record or the right to view what information is contained within the report. If your employer is refusing you access to this, you need to find out if this is the company policy or if it is just that your individual Manager is refusing you access to the record. You should contact your HR department and ask to see a copy of the policy relating to accident book records and your access to them.

      If you are not being allowed access to view the record, this could well be a breach of your personal information. Employers are governed Data Protection regulations and it could be that the information they have on record relating to an incident in which you were injured is incorrect. If you are not allowed to view this and have it corrected, they have breached your privacy rights. In this case, you could consider contacting the Information Commissioners Office to request assistance and make a complaint.

      It is not always the case that employers will allow staff members to have a copy of an accident book entry, but they should be allowing you to view the same.

      When it comes to claiming personal injury compensation after an accident at work, you do not need to personally have a copy of an accident book entry. The important thing is that an entry or record has been made. Most of our accident at work compensation claimants do not have a copy of their accident book entry, but when our specialist solicitors contact our claimants employers, they are able to provide the relevant proof of authority to obtain a copy for the claimant.

      Reply
  69. Michael harvard taylor

    My employers are refusing to let me see my recorded entry into the accident book from 2014 after having 2 major operations after the incident and not being allowed back to my contracted duties and after receiving a 100% Bill of health from my specialist and occupational health doctor at work, being put on a redeployment scheme and having till January 2017 to seek another post or I’m dismissed I find this suspicious

    Reply
    • Ian Morris

      Michael

      This does sound a little ‘fishy’ and I would have thought that your employer would disclose a copy of their accident book entry to you. Have you had a Solicitor acting for you? In cases where employers refuse an employee the right to view or see what their accident record says, we often find that when a solicitor takes over the running of the claim and makes a formal request for disclosure of an accident record, that one suddenly materialises.

      If you would like our assistance with this matter, or think that we may be able to help further, please call us on 01225430285 or fill in a contact enquiry form on our make a claim page and we’ll be in touch to see how we can assist.

      Reply
Direct2Compensation Personal Injury Claims

Speak with a claims expert

We're happy to answer any questions you might have, or let you know if you are eligible to claim. Just fill out the form below. You can also call us on 01225 430285.