Burn Injuries At Work – See If You Can Claim Compensation


You are entitled to claim compensation if you have been burnt at work in an accident that wasn’t your fault. We work on a no win no fee basis, meaning there’s no financial cost to you if you don’t win your claim.

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Burns can be very serious injuries, with ongoing and often permanent consequences such as scarring and psychological trauma. The injured party can also lose income if left unable to work for a period of time. Making a compensation claim can go a long way to helping you through a difficult time.

Compensation will be awarded if it can be proven that the employer has been negligent and failed to comply with their statutory duties. Workers are legally entitled to a safe and secure environment. They must be trained properly and made aware of their obligations to work safely.

The different types of burn injury

In medical terminology, burns are classified depending on deep they penetrate the skin:

  • First degree burns damage the top layer of skin only (the epidermis). They will be red and blotchy, but not blistered, and pain should soon subside.
  • Second degree burns also damage the second layer of skin (the dermis). The injury will turn red and blister.
  • Third degree burns are the most serious and reach the third, final layer of skin (the hypodermis). They take a long time to heal and cause permanent scarring, possibly requiring skin grafts.

Levels of compensation vary according to the severity of a burn and its long-term impact on the claimant’s life. Therefore, one of the first steps in making a claim is to get a medical assessment of the injury. We can arrange this for you at no cost.

Why claim compensation?

Claiming personal injury compensation can help ease some of the problems you’ll experience after being burnt, and help in a number of ways:

  • It’s your legal right, and fairly compensates you for injuries that were not your fault.
  • It can pay for private medical treatment and rehabilitation therapies to speed your recovery.
  • If you are prevented from working again it can make up for lost income now and in the future.

There is no financial cost to make a claim – you will never be charged if it does not succeed. A successful claim will lead to a compensation settlement being made to you, with the value of the claim including any lost income and incurred costs as well as a settlement for the injuries and medical treatment that you have sustained.

Your solicitor will also look to help you to recover more quickly by obtaining rehabilitation therapy at the expense of the 3rd party (your employer’s insurers). This could also include private specialist treatments to reduce the appearance of a scar, or help with health issues caused by damage to the skin. Further information on this will be available from your solicitor once your claim has been started, you can also check out our article, “Claiming compensation for burn injuries”.

When you can claim

Usually a claim has to be made within three years of the accident, unless the injured party was under 18. In the majority of cases, claims succeed if employer negligence can be proved and the accident was not your fault. Employers must ensure:

  • That staff are adequately qualified to use any tools or machinery that they are asked to use.
  • The tools and machinery that staff are tasked with using are fit for purpose, by way of regular servicing and repair of the same.
  • That any tools or machinery that are faulty are removed from use and only returned to active service once fully repaired.
  • That any noxious or dangerous chemicals are handled in compliance with the ‘Controls of Substances Hazardous to Health’ (COSSH) guidelines, and that chemicals are stored and controlled accordingly.

Burn injuries may be caused by fire, chemicals, electricity, contact with hot substances or exposure to radiation. Any person is entitled to make a claim for personal injury compensation if they suffer a burn in these or similar circumstances.

How much you can claim for a burn injury

All claims are comprised of general and special damages. General damages apply to the injury itself and the suffering you experience. This will usually depend on the severity, or classification (first, second or third degree), of your burn. Special damages cover the financial costs you incur as a result of the injury. This would include medical fees, ongoing care, travel expenses and loss of income.

The total amount varies from case to case, but there are guidelines issued to solicitors by the courts. A first degree facial burn could have a value of up to £6,000, for example. Whereas a more severe, third degree facial burn could be more than ten times as much.

How Direct2Compensation can help with your claim

Direct2Compensation are experts in managing claims for injuries caused in accidents at work. We know your rights and can help you to understand whether the specifics of your accident mean you can hold your employer liable.

It is important to make sure that the details of your workplace accident have been recorded properly within an employer’s accident book and that medical attention is sought for any burns you sustained. If you haven’t done this already, we can help you to do so.

Direct2Compensation work with some of the best expert accident at work solicitors in the UK. With our easy to understand claims process and ability to handle your claim quickly, simply and transparently, there are many reasons that make us the right choice when it comes to starting your claim for injury compensation.

If you have suffered a burn injury at work and want to know if you can make a claim for compensation, contact us today. You can start your claim online or request a call back, and one of our expert team will be in touch to offer help. Alternatively, call us on 01225 430285.

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  1. Hi there
    I burnt my toe whilst working from home for my employer. The burn is serious and i have been having treatment fir 3 months, but may need a skin graft.

    Whilst working from home the small office space I have was reduced due to building works to repair a leak. It was cold and I had a heater on, and in the cramped conditions i burnt my toe on the heater and being diabetic with Neuropathy to my feet, i didnt realise I was injured until the burn was really bad.

    Would there be any grounds for redress ?

    • Sadly I do not think that your employer would have responsibility for the injury you have sustained. Whilst you were working, it is likely that the courts would say that you did not have to work from home during the period of building works and that it would not be reasonable to apportion ‘blame’ on your employer for you burning your toe on your heater.

  2. I was burnt on my back whilst working as a customer had dropped his money so as I went to pick it up he accidentally dropped a coffee on my back. However there was not trained supervisor with us because we were understaffed and me and the other member of staff are both 17. Do I have grounds to claim? I have been to the A&E department Saturday and Sunday. Should the machine that makes the hot drinks make them hot enough to cause substantial burns on my back?

    • There are two possible issues that could give rise to you pursuing a claim for compensation in this matter. Firstly, the temperature of the liquid from the machine. If it is producing temperatures of liquid that can cause such severe burns, the machine should carry a warning or could be defective.
      Secondly, you mention a lack of trained supervisors on duty.

      Of course, we need to speak with you further to find out a little more about the incident, what has been reported etc, but our initial view is that we should present a claim enquiry for you to our Solicitors in order that they can properly advise you. To that end, why not use our ‘start a claim’ page to make a detailed enquiry to us?

  3. Can i claim if i burned my foot with the boiled water from the steamer at work? I’ve been told by the supervisor to go and drain the excess in the toilet as it was too much water in it and that’s where the incident happend

    • If the incident has been recorded in the employers accident book and medical treatment has been obtained for the burn, then yes, you could make a claim.

      If you would like to discuss this further, please call us on 01225430285.

  4. Hi I was injured at work I burned myself with hot liquid after taking a tray of hot food out of the oven that slipped of a shelf and burnt my arm. I reported it in the accident book and gave myself first aid on the spot. I didn’t take time off work or see a Doctor but I now have scars.

    I should add that we have also reported problems with the work place that haven’t been made right for months so it seems like my employer who is the local council are being negligent towards our health and safety.

    • We would like to speak to you regarding your injury at work as there could well be a claim to pursue here. Although you have not attended the GP, the accident book report will provide useful evidence to support any claim that could be made.

      We need to know more about the accident that lead to your burn injury so that we can ascertain whether or not you have a valid claim, so we would recommend further contact with us. You can use our ‘start a claim’ page to provide us with your contact details, email them directly to us via justice@direct2compensation.co.uk or call us on 01225430285.

  5. I got burnt whilst working as an agency chef, from my chin to my groin 20% of my body. I slipped on grease on the kItchen floor in the clean up area. I was carrying 10 litres of boiling water. I did not have safety shoes on it the manager was aware of this as I was waiting to get paid to get mine. I am off work I am in pain and I am a mess emotionally and physically. Whilst waiting for paramedics they got me to sign the ccident book stating it was my fault as well as there’s I feel I was in shock at this time.

    • Call us on 01225430285. We would like to discuss this further with you and believe that it is worthwhile pursuing a claim against your employer in this matter.

  6. Hi, i recently got a facial burn at work whilst making gravy. I was covering the chef while they were on a break and we were really busy and short staffed.

    We currently have no manager so i have been trying to cover both my own role as well as the manager role.

    I was taken to a & e because we had no burn gel on site. I was treated for 2nd degree burns to my face. I was phoned by my boss to return to work the next day as they were struggling without me. I felt pressured to go in even though medical advise told me not to.

    When i have looked at my training records when filling in the incident form at work i noticed i have not been signed off for anything.

    My boss is coming tomorrow to look at it. What would your advise be?

    I am worried because we have no manager im not sure what i should do.

    • If you have not been given the right training to work in the kitchen, the cause of your injury is a result of employer negligence and as such, you could well have a valid claim for accident at work compensation.

      Regarding returning to work, you really MUST follow medical advice and not allow your concerns about your employer to cloud your judgement as to when to return to work. When speaking with your employer, you needn’t make any mention of any potential action you could take as a result of the injury and should simply talk about the lack of sufficient staff and any lack of training provision.

      We would be happy to further investigate a possible claim for you as a result of this accident at work. If you would like to take this further, please contact us. We’ll then present a claim enquiry to our specialist burn injury at work Solicitors who can then discuss your claim with you in detail.

  7. Hi I’ve got injured at work fare enough I was wearing the correct PEP due to that we didn’t have fire Jacket and the emoyer said they still on order and the face shield got broken while I was busy trying to light a boiler. So as a result of my injury. I’ve got burnt on my face and both arms. Is my fault or employers fault

    • If the employer has provided you with all of the relevant personal protective equipment (PPE) and ensure that you are fully trained and qualified to perform your duties, it will be hard to succeed with a claim against them.

      However, if the employer has in any way been negligent and failed to provide the right training or PPE equipment, then you could succeed with a claim.

      It sounds as though you didn’t have the right fire jacket on and if so, you could well be able to claim for the burns to your arms. However, if you damaged the face shield through your own ‘negligence’ there could be an element of contributory negligence that would have to be accepted for the burn to your face.

      It would be useful for us to speak with you so that we can get a better understanding of the incident and then give you a more ‘qualified’ view of whether or not you can make a claim.

  8. Good evening,
    5 weeks ago I had an accident at work. I work in a kitchen and I was doing the washing up like every afternoon. Next to the sink sits a fryer on top of a counter. Somehow the base of the fryer caught in one of my colleagues back pocket and when he moved the hot oil fell on me. I burned my right arm, side, buttock and thigh down to my knee.
    I got some more superficial burns and some deeper ones, one of which is still healing.
    Nobody really knew what to do as first aid, they only applied some gauzes with soothing gel until the paramedics arrived.
    On my first week off work it sounded like I was going to get full pay no matter how long I was going to stay home, which made me think they were being nice to me and I didn’t want to make a claim even if lots of people thought I should. But the more time went by the more things changed. I’ve been given SSP from week two and I really struggled all these weeks. I was told more than once that I was lucky because they didn’t want to fire me even if they could’ve and somehow I felt like they were pushing me to get back to work even if they weren’t being open about it, saying they would have to hire someone else while I was at home and that they weren’t sure they could still give me SSP even with an extension of my sick note.
    I felt incredibly stressed out, with next to no money, my family doesn’t understand what I’m going through and almost belittle the situation. I have panic attacks, struggle to sleep and I can’t erase from my mind all the physical pain I went through and still feel.

    Can you give me some good advice?
    Thanks a lot

    • Fran

      It is understandable that you didn’t want to have to go down the route of claiming compensation from your employer for the injuries you have sustained. No worker wants to have to take action against an employer.

      However, given what you have said, I think you have both a viable and more importantly a very just claim for compensation. I appreciate that you may have concerns about making a claim and how the whole process works. I think it would be a good idea for us to have a chat on the telephone so that I can give you a proper opinion and then answer any queries or worries you may have. To this end, please email your contact number to me (ian@direct2compensation.co.uk) and I’ll call you to discuss things in detail.

      Yours sincerely

Direct2Compensation Personal Injury Claims

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