At Direct2Compensation, we are really proud about the way we deliver an ethical and honest approach to personal injury claims management practices. We want to be sure (& we are!) that the service we offer to claimants represents a fair and equitable deal for all parties concerned. Yes, we are paid for the work we do – but never by you the claimant and only ever by the Solicitors with whom we work closely. We are not paid on the basis of success on an individual claim but by ensuring that we act honestly and fairly. We review and qualify new claim enquiries that come to our attention and do our best to ensure that they are genuine and legitimate claims. The specialist independent personal injury Solicitors with whom we work pay us a retainer fee to be on our panel. Their fee is not subject to certain claim volumes and we do not receive a fee per claim. Our role is simple, to be a resource for people wishing to seek expert legal advice and support in cases of personal injury compensation claims. If you contact us with what would appear to be valid personal injury claim enquiry, we’ll ensure that you are put in contact with an expert personal injury Solicitor to discuss your situation. It is the Solicitors who will advise you from a position of experience and qualified expertise as to whether or not you have a valid claim and if you then choose to instruct them, it will be on a No Win No Fee basis that guarantees all claimants that act genuinely, provide honest information and cooperate with their Solicitor during the claims process, will pay no fees whatsoever should their claim fail. If a claim is successful, a claimant will contribute up to 25% of any compensation settlement towards the costs of the claim and will also have to pay the cost of any provided ATE insurance cover. These ‘costs’ would be taken as a deduction BEFORE a settlement is made to the claimant, meaning that claimants never have to make a payment to receive their settlement and once they have their settlement it is theirs to do with as they so choose.
The victims of the non-fault accidents that instruct us to help them claim personal injury compensation need two things. Compensation to cover their loss of income and physical trauma, and the knowledge that the company that they have chosen to manage their no win no fee personal injury claim will do so in a transparent manner, with no hidden nasties and certainly in a fair and equitable way.
Our modus operandi
We offer clients a simple and transparent solution and lead the market in providing a clear and understandable explanation of the no win no fee service that we offer. We link clients with independent expert specialist personal injury solicitors and our clients really can see the benefits of instructing Direct2Compensation and our specialist solicitor partners to pursue their claim for personal injury compensation.
Indeed, Direct2Compensation’ clients sign just 1 item of paperwork when they instruct one of our specialist solicitors – a standard ‘Conditional Fee Agreement’ known as a CFA. This simply instructs the solicitor to pursue their claim on a no win no fee basis in a manner compliant with the LAPSO Act 2012. This signed document states that the client confirms that the information that they have provided is an honest and accurate report of the events that lead to their injury & that they will cooperate with their solicitor throughout the claim. If the claimant adheres to the terms of the CFA, it means that cost wise, they will never have to pay a penny to any party, should their claim fail. The claimant has no direct contract with us and will never have to pay Direct2Compensation a penny should they win or lose their claim.
The No Win No Fee agreement
When any of our solicitors ‘accept’ instructions from a claimant, they agree to pursue the litigation on behalf of the client. The solicitor will require the client to formally ‘instruct’ them and sign up to a Conditional Fee Agreement (CFA). This legal document ensures that the client will never have to pay should their claim fail and that they will only contribute a maximum of 25% of any compensation award received along with payment for any ATE insurance cover that has been put in place should they win, as per the requirements of the compliant claims process of the LAPSO Act 2012. Remember, should you choose to cancel a claim after the 14 day cooling off period of signing your CFA, your Solicitor may pursue you for the costs of the work they have undertaken.
No costs & no hassle
We can’t guarantee winning any claim. Even those that seem certainties to win can fail. However, whilst neither we or our Solicitors can guarantee that you will win, we can and do guarantee that you will never pay for our Solicitors services or your legal fees if your claim fails (as long as you are acting honestly & cooperate throughout the claims process!). This is fair and honest and as there are no hidden or murky agreements that enable anything different, you can instruct our panel solicitors and then concentrate on getting better or getting on with life. Indeed, our clients report that they like this approach and believe that it is better to know how companies make their living and profits rather than knowing nothing about them.
We often get asked: “What if my claim is only worth a few hundred pounds?” Well, this is not an issue for more than one reason. Direct2Compensation take a different approach to this and evaluate a rough likely settlement value for any claim at the outset of the client contacting us. If a claim is estimated to be worth less than £1,000.00 we know that our Solicitors can not take it on. It is as simple as that. If the claim is estimated to be below £1000, it should be pursued via the small claims court. You can do this yourself, on-line and with ease. We’ll even give you the basic information to do this if you need it! If you want to find out more about whether or not your claim exceeds the £1000 minimum needed to instruct a solicitor, contact us and we’ll give you our opinion.
Honest, fair and understandable
We have nothing to hide. We are proud of the service we offer and proud that we have helped many clients achieve compensation for their injuries and losses. Clients come to us at a time when stress levels are high, money is tight and lives are hectic. The last thing they need are complicated agreements, hidden charges and bizarre unknown loans and credit agreements to ruin their claims. Thankfully, it appears that the personal injury compensation claiming public seem to agree with us and report that they like our transparent and understandable agreement.
If you are in need of a reliable and approved claims management company to manage your accident compensation claim, look no further. Start your claim today using the claim form page of our website & one of our team will contact you to show you just how great our service is!