Can you claim injury compensation after tripping on a broken pavement?

By Ian Morris | Updated December 15th, 2023

198 questions have been answered on this subject - ask us your question

In the UK, your local council has a duty to maintain roads, paths and pavements to make sure that walkers and road users are safe from injury. If a surface hasn’t been maintained properly and you’ve tripped or fallen on an uneven pavement or pothole, you may be entitled to claim compensation for any injuries.

Here we look at the circumstances in which you’d have a valid pavement accident claim, and how to go about it.

What the law says about pavement accident claims

There are some common misconceptions out there as to what merits a valid claim for slip and trip personal injury compensation after a fall on a damaged path or pavement. Many people wrongly believe that any fall in public that leads to injuries (commonly wrist, ankle, foot, knee, hip or ligament injuries) means they can sue the council. The truth however is very different, and to succeed with a claim there are certain criteria that must be met.

Firstly, to make a claim against a local authority or other land owner after a slip, trip or fall, the claimant must demonstrate that the defect (a raised edge, or hole, for example) which lead to their accident met specific size requirements, usually more than 1 inch.

Secondly, anyone looking to succeed with a claim will need to prove that the defendant failed to adequately inspect and maintain the pavements and road within their responsibility, and therefore left a dangerous hazard in situ.

Thirdly, a claimant will need to demonstrate that the hazard that caused them to sustain injury was present for a period of at least 6 months before their accident date.

Local council legal duties to prevent pavement accidents

While councils have a duty of care to prevent pavement accidents, they are understandably given some leeway in terms of how fast they can be expected to fix defects. The courts have stated that landowners and local authorities require ample time to inspect the footpaths and roads in their area, identify and then repair any hazards or faults to reduce the risk of injury to the public.

Any defects found that have a vertical tripping edge of 1″ or more should be listed for repair and removed from the footpath as quickly as possible. If a hazard has been in situ for 6 months or MORE, it should have been highlighted for repair IF the local authority correctly inspected the pavement in question.

In general, councils have the following responsibilities when it comes to roads and pavements:

To have a system to regularly inspect roads and footpaths for accident risks
To check busier routes more regularly than less used ones
To repair any defects within a reasonable time
To act on any public reports of dangerous surfaces within a reasonable time
To signpost any hazards or dangers to the public

Failing to uphold these responsibilities could leave a council open to having to pay compensation to anyone injured as a result of their negligence.

Trip hazard height – use photographic evidence to make a claim

To succeed with a claim for compensation for injuries sustained in a pavement accident, it is important to provide clear photographic evidence of the trip hazard height. This will help your solicitor to prove that an alleged 3rd party are liable, that an ‘actionable defect’ was in situ and should have been repaired.

Claimants should ensure that they have taken or obtained photographs of a hazard that caused them to fall BEFORE it is repaired. With most people now having a camera built in to their mobile phones, obtaining evidential photographs is easy and should always be done. To take a good photograph, the height of the defect should be shown against a clear measurement. Most people don’t carry a ruler or measure with them, but a 50p or other coin against the vertical edge of a pothole or raised paving stone makes for a good alternative as it provides something to indicate the size of the hole or raised edge at the centre of the claim.

The hazard shown in the above example is on the acceptable edge of being deemed ‘actionable’ (a hazard likely to succeed in a claim for compensation) although it is borderline. The photographs show clear measurements with the defect just exceeding 25mm/1″ from the surrounding surface level. The location of the defect (in terms of background landmarks) and enabling the direction of travel to be seen further strengthens a claim for tripping accident compensation.

As well as photographs, a strong claim will provide further evidence in the form of:

Witness contact details
An accident report noting the location and date
A medical report on the injuries sustained and treatment required
Receipts for any expenses incurred

How much compensation do you get for tripping on a pavement?

Compensation payouts depend on injury severity, your financial losses and the impact on your quality of life. Usually we will claim for the following on your behalf:

The pain and distress caused to you by the injuries sustained
Associated costs and losses
Lost earnings if you have been away from work as a result of the accident
Medical treatments, rehabilitation therapies and post accident care
Restrictions on your ability to fulfil your usual activities and social life
The psychological impact of your injury
Miscellaneous expenses (bus fares, painkillers etc)

There are guidelines issued by the courts for solicitors, but it’s impossible to say exactly how much you can expect as all cases vary. As a guide, some settlement values are listed in the table below for common fall injury claims, this is for the injury only, not including lost wages or expenses, for example:

Type of injury	Compensation amount
Neck injury	£2,000 - £140,000
Minor brain or head injury	£2,070 - £11,980
Finger injury	£4,000 - £85,000
Wrist injury	£3,310 - £44,690
Hip or pelvis injury	£3,710 - £24,950
Fractured forearm	£6,190 - £18,020
Permanent back injury	£11,730 - £26,050
Serious shoulder injury	£11,980 - £18,020
Ankle injury	£12,900 - £46,980

How to report your pavement accident to the council

The UK Government website has a handy page where you can find the relevant department of the local council responsible for the area in which you fell. You should report your accident to them, describing the hazard and its location, what injuries you’ve sustained and what medical treatment you have received.

Try to take photographs of the accident site showing the depth or height of the hazard with clear measurements. You could also get the names and contact details of any witnesses, as this will provide further evidence.

Before sending all this in, our best advice is to hire a specialist personal injury solicitor to run your claim, as this will give you the best chance of succeeding.

The evidence you’ll need

In order to win injury compensation, claimants must gather as much evidence as possible to help their solicitor force the council to admit liability.

Medical evidence

If you haven’t had medical treatment, it is likely that your injuries will not be seen as sufficiently serious to warrant a claim for compensation. This is because medical evidence is needed to support your claim. If you have been suffering in silence and haven’t seen the GP, you still can. If the GP is happy to note that your injuries are consistent with those suffered as a result of a trip, for example, you can then prove your injuries and pursue a claim.

Hazard evidence

Even if your injuries are severe, the pavement must still have a vertical tripping edge in excess of 25mm for you to have a valid claim. That’s a fairly easy thing for a claimant to identify when they look at what’s caused their fall, and photographs of the hazard can be taken for proof.

The more complex issue is proving how long the raised flagstone or uneven pavement surface has been there. The claimant needs to demonstrate that the hazard that caused their accident has been in situ for a minimum of 6 months, and sometimes 12 months. So how do you do this?

Witnesses

To greatly increase the strength of your claim, you can obtain witness evidence from local shop keepers, residents or other regular users of a pavement regarding its condition. These people may not have witnessed the claimant’s accident, but instead can be a witness to a hazard being present. They can state where the hazard is, what it is, the rough dimensions of the hazard and how long it has been in situ. If an independent person can state that they have seen the hazard in situ for a minimum of 6 months and sign a statement to that effect, it helps to show that the local authority have either failed to inspect the area or carry out adequate repairs.

For example, if the hazardous pavement is in a residential area, it is likely that the local residents will know how long it has been there for. Furthermore, one of them may have reported it to the council already. As an injured claimant, you should approach these residents and ask if they know about the damaged pavement and how long it has been there. If one of them does, you could ask them if they would be willing to act as a hazard witness.

Most people are more than willing to act as a witness to support a claimant, as this can help to make sure that the local authority speed up their inspection and repair regime.

How to start a no win no fee pavement accident claim

If you can prove council liability and your injuries are severe enough, you will be eligible to claim compensation for them. Our no win, no fee solicitors can claim for the following on your behalf:

The pain and distress caused to you by your injuries
Associated costs and losses (special damages)
Restrictions on your ability to fulfil your usual activities and social life

No win no fee enables you to make a claim without it costing you anything if the claim fails to succeed. If you win, your solicitor gets around 25% of the value of your claim.

Instructing the services of a specialist claims expert is always a good idea to give your claim the best possible chances of success.

At Direct2Compensation we know your rights and how to ensure that any claim for tripping accident compensation is presented in the best possible light. We know how to identify whether a hazard presents a valid claim, and how to ensure that the right evidence is in place to give you the best prospects of succeeding.

If you believe that you have a claim for compensation after a pavement accident, or want to ask about whether or not your injuries will entitle you to claim, you can call us on 01225 430285 or and one of our expert team will be in touch. We’ll only need a few minutes of your time to let you know if you can make a claim and there is no charge for assessing your case.

198 questions have been answered on this subject - ask us your question

Comments & Questions

Read on for questions and advice about claiming, plus pavement claim examples...

I fell at 7 months pregnant due to an uneven footpath, on the fall I fractured my elbow, a very stressful time and having an 18 month old at home was hard to mind so needed help, but I was also wearing heels, do I have a case?

The heels you were wearing are irrelevant in terms of whether or not you have a valid claim. The key in answering that question will depend on the ‘hazard’ or ‘defect’ on the footpath that caused you to trip and fall. We can help you to understand whether or not you have a valid claim, but we’ll need to review some photographic evidence of the accident site (ideally with some sort of measurement shown against the tripping hazard) to be able to do so. If you have such photographs (even without measurement), please email them to us along with a brief description of the incident, your injury and your contact details and we’ll review them and then contact you to further discuss your potential claim. Please email your photographs to: justice@direct2compensation.co.uk

I tripped on a broken council flag stone and now I am having major issues with my knee.

I have been in touch with the council in question who just didn’t really seem interested. They did say that there had been a few reports of uneven services on the street in question they also said that they will send someone round.

Would I be able to claim compensation? I have taken pictures of the flagstone.

You have done the right thing in taking photographs of the flagstone that caused your injury and also by reporting the matter to your local authority. Before any repairs are undertaken (if indeed the council do take action), you should speak to other local residents to see if anyone can state how long the area in question had been in the state of disrepair as it was when you fell. Such a ‘witness’ to the condition of the accident site, could well be useful down the line in terms of making a claim for compensation.

We would like to review your photographs of the accident site so that we can advise you as to whether or not a claim can proceed. Please email your photographs along with a brief description of your accident to our team at justice@direct2compensation.co.uk so that we can advise you further.

I tripped on the pavement on the 5/01/2017. I never bothered to claim until about twelve months after the event.
I was in the area where I had my accident, twelve months after I had tripped, and decided to look to see if the pavement had been repaired, the defect was exactly as it was, so I decided to make a claim for compensation.
I approached a solicitor who said they would handle my claim.
I took photographs of the defect and sent them into the solicitor who then informed the council.
The council left the defect as it was for over six months after they had been informed by the solicitor.
I have photographs to prove this, the defect actually has vegetation growing inside which is well established.

The council finally repaired the defect six months after they had been notified, the repair was totally incompetent and broke into pieces just one week after it was repaired, the mortar crumbled and the broken flag was so loose it could be lifted out. I have a video and photographs of the pathetic repair, which the solicitors have seen.
The defect was situated within a decorative Yorkshire stone circle which was 46 feet in diameter. I have taken pictures which show that there were nineteen major defects within this circle and that the defects were left for a period of nine months.
The Liverpool City Council are now claiming that they made monthly inspection of the area prior to my accident.
I contacted my solicitors and requested to see the pre-accident report that was performed by the council, this request was made in April, since then, the solicitor has sent me e-mail after e-mail claiming that he is still waiting for a reply. I have received three of these e-mails since the seventh of August, can you please advise me in relation to this matter?
I went straight to the hospital after my operation and have undergone surgery on my knee, I have been to physio but it is now looking as though I will require a further operation.

It would appear that your Solicitor is not getting the cooperation of the defendant in providing the requested information. Your Solicitor is doing the right thing in repeatedly chasing the defendant and should now consider issuing court proceedings to force the defendant to provide the report requested. It would appear that you have some strong evidence to dispute the councils assertion that they have carried out adequate inspections and repairs, so your Solicitor is likely to wish to pursue this matter further for you.

Hi, 5 weeks ago I fell on a curb which is broken away in one quarter, clearly has been like this for a while as the stone is smoothed out with weathering. I ended up in a&e the next day and off work for 4 weeks with an avulsion fracture in my foot. It wasn’t a large break in the curb (4 inches I’d say) but my foot rolled into it making me fall. Would I be able to claim?

You may well be able to make a claim for the injury you sustained. Certainly, on the basis of your description of the broken curb, it would appear that there is a claim to investigate.

The most sensible course of action at this stage would be for you to email some photographs of the broken curb to me so that we can make an assessment as to whether or not the curb is something that could lead to a successful claim for compensation.

If solicitor asks a local council to see the pre-accident inspection audit, then how long do the council have to produce this evidence?

There would not necessarily be a prescribed time frame for the release of such information, but one would expect it to be disclosed within 4-6 weeks of the request.

I tripped over a broken pavement 2 years ago. I have serious damage to my wrist and I have had 2 operations. I was recommended a solicitor and they took my case. They told me to take photos which I did. I also had proof the same fault had been broken for a few years. The solicitor never asked me to measure the size of the fault, I didn’t do this as I didn’t know I should of. The council are lying, and the solicitor has dropped my case. Now no one will help because they say I should of measured it, where do I go now, as they told me I only had 3 years to claim.

If the Council have mounted a robust defence of the claim causing your Solicitor to close the claim, the only route you would have to re-open the claim would be to provide new evidence to support the claim.

You mention that the council are lying – what do you mean and how can you demonstrate that to be the case?

Hi Ian thanks for your reply.
I found on Bing maps a street map showing the defect 5th May 2012.
The residents had complained to the council numerous times and also went to the local MP. Nothing was done and the council refused to put bollards up to stop cars parking on the curbs, as this is what is causing many flag stones to be broken. When I fell and started a claim the council said they had already been the previous month and they came and inspected the road every month and a fix order had been put in. When my solicitor is contacted me, in two different emails I was given two different dates when the inspection had taken place. This was not fixed until October. I’m sure if this was inspected every month it would of been fixed any time over the last five years. I know my solicitor let me down by not telling me to measure the defect. I just don’t believe that suddenly this was down for repair after I fell. No inspector has ever been seen and no spray markings were ever sprayed around it, which I often see where repairs are needed.
I hope you understand what I have said but I am so angry that they can do this and get away with it.

Given the apparent supporting evidence that you have cited here (the streetmap showing the defect in 2012, the residents reporting the defect and the involvement of the local MP etc), I am at a loss as to why the claim has failed and I can fully understand your frustration.

Yes I have followed all the procedures and it is pending with the ombudsman.

We hope that the Ombusdman is able to give you some positive news in due course.

I just got don’t know what to do now.

Have you complained to your Solicitor via their published complaints procedure?

Broke my pelvis on broken pavement in March 2019 (have video and photos). The council have said they are not liable as they inspected the pavement in December 2018 and made a repair (evidently not repaired properly by the contractor). The council are not able to provide photos of the defect or completion as they have ‘lost’ the photos from December. After my accident in March the paving stone was repaired a week later and in July of this year it is cracked again!

The courts have previously found that a local authority will NOT be liable for a claim for tripping accident compensation if they can demonstrate that they have an adequate system of inspection and repair in place. Effectively, the courts have said that should a landowner or local authority have an inspection regime in place that sees an annual or bi-annual inspection undertaken and that any reports of defects or hazards from members of the public are acted upon, they have taken every reasonable step to ensure that areas under their control are as safe as possible.

To that end, if the local authority in this case can demonstrate that they had inspected the area where the defect was located in the December 2018, 3 months before you fell and found no actionable defect in need of repair, the courts would be unlikely to hold them liable as the local authority would be seen to have done all that could be expected by inspecting the area annually or by acting on any previously made reports by the public of any hazard. Of course, if you can provide evidence to show that the authority either had not inspected the area or they had missed the defect or hazard (which would indicate that their inspection was inadequate), your Solicitor would be able to continue to fight the claim for you.

Do you know of any people who can provide hazard witness statements? Local residents or local employees who are able to confirm that the hazard was in situ for a considerable time before you fell or had previously reported the defect to the local authority?

We work with specialist public liability tripping Solicitors who would be able to review your claim and give you a qualified opinion as to whether or not anything further could be done in your case. If you would like to make contact with us so that we can link you to a specialist Solicitor, please do so.

I tripped on a paving stone protruding about 17mm above rest, breaking my shoulder in 3 places and needing surgery for metal plates and screws.
I went to my union UNISON who put me in touch with Thompson solicitors.
I sent them pictures from before the fall, after fall with measurements and pictures of a total relaid pavement as it is now.
Thompson have just wrote back saying because slab was only about 17mm they say I don’t have a case against council, but as the slab edge was raised leaving behind it a sort of hole which was full of water so the hazard could not be seen.
I would be grateful for your advice and can send all pictures for you to view, I was off work for 4 months and even after physiotherapy i am still struggling with pain.

Sadly, we would agree with the feedback you have had from your previous Solicitors. In cases for tripping accident compensation, it is the case that a tripping hazard should protrude or sink below the surrounding surface level by 25mm or more. As the defect upon which you tripped was 17mm, the courts would not find the land owner liable as they would not have been expected to identify such an issue as a danger or a need for repair.

I fell over when running and tripped over a raised bit of tarmac on a pathway which had been lowered for a dropped kerb. I have broken both of my elbows and had 3 stitches in my chin.
Am I able to claim for this – not sure if the tarmac is more than 1 inch in height?

Please take some photographs of the accident site and the tripping hazard that caused to you fall, showing a clear measurement (take a ruler or tape measure to hold against the hazard whilst the photographs are taken) and send them to us so that we can advise you further in this matter.

I tripped on a broken curb and as a result of that fall my middle finger tip on my right hand was traumatically amputated, can I claim compensation for this please?

You can certainly make a claim for compensation for the loss of your finger tip as a result of your tripping accident. To pursue a claim for you, we’ll need some photographs of the offending broken curb in order to make an initial judgement on the strength of your claim. Ideally, we need a couple of close up images of the broken curb, with something used as a size guide (a measuring tape or even a 50p coin) to show the size of the damaged area and also a couple of photographs from further back showing the defect in terms of the general area and proving the location (ideally showing a landmark such as a house number, street sign or shop front etc).

If you could please email these photographs to us via: justice@direct2compensation.co.uk along with your contact number, we’ll review them and then call you to further discuss your claim and explain how we can help you.

Usually I travel in my car but tonight I took a taxi home from a friend’s house. The taxi driver dropped me off at the corner, which is three houses from my house. However, as I was crossing the street approaching the corner, my foot went in to a 3 inch deep pothole in the pavement. I fell and busted both knee caps up, and my right knee has a chunk missing, my ankle is twisted and my chin is scraped up. My left knee is popped out of place and my elbow is scraped. There were no streetlights. There’s no excuse for that spot to be such a hazard.

Under UK law, a pothole measuring 3″ in depth would meet the criteria to look further in to making a tripping accident claim. UK law requires local authorities highways departments to inspect and maintain the pavements and highways under their control. If it can be shown that they have failed in their statutory obligations, a claim for tripping accident compensation may succeed. We have more info on knee injury claims and compensation amounts if it is of interest.

My partner has had a fall after turning her ankle in a dip in a path after a streetlight had been replaced, the center of the dip was 2 inches deep, and has torn ligaments in her ankle.

There is a potential claim for compensation to be made in this matter. Before we can advise with certainty, we’ll need to review photographs of the accident site and hazard that caused the injury to your partner. If you have the same, please email them to us at: justice@direct2compensation.co.uk with a brief description of the accident and contact details and we can then go from there.

Hi, my partner has tripped stepping off a kerb to cross the road and fractured her foot. The kerb was high and directly in front was another kerb just an inch or so above the road level, so it could be viewed as a step rather than the usual kerb then road level, this was kerb level then another very low kerb/step level then road level.
It’s not easy to step onto the road without your heel catching the lower step yet it doesn’t seem designed to be stepped on due to being almost buried and very narrow.
I think it’s there because without it the kerb would be too high.
The foot was fractured, misdiagnosed at the walk in centre and should have been referred to a hospital, consequently it has become a more serious fracture needing a plaster cast and possible surgery.

It is hard to advise specifically on this matter without having seen photographic evidence of the accident site in order to consider whether it would be seen to be negligently constructed.

My mum had a nasty fall over a paving slab. We have pictures showing a 50p against the vertical rise. The colour of the slab with moss etc shows the slab has to have been raised at least a year if not more. Lancashire county council have refused on first application. I’m writing again. I would say the slab was raised at least 30mm so well over an inch. She smashed her glasses. £400 and hurt her wrist and arm leaving her unable to drive or be self sufficient for a month. They took at least 4 months to make good the trip hazard.

Are you using a specialist Solicitor to represent your Mother in this claim? If not, it would make sense to instruct such an expert to act for you.

My mum has recently fallen over on the way home from choir practice the other night. There was a raised part of the footpath caused by the water main that couldn’t been seen especially at night. She has broken her hand and has some minor cuts and bruises. She has been told that she now can’t drive for 4-6 weeks. This is a problem because my father doesn’t drive. Is there some way we could claim for the injures caused, also she had to have her wedding ring and engagement ring cut off. Also the Inconvience this has caused my mother and father for the next month or so.

Your Mother has a right to make a claim for compensation if she believes that her injuries were caused by the negligence of the landowner or local authority responsible for the footpath where she fell. To succeed with a claim for tripping accident compensation, your Mother will need to demonstrate that the area was dangerous and the tripping hazard was raised by more than 25mm from the ground level. To this end, please send some photographs to us at: justice@direct2compensation.co.uk quoting your online comment in order that we can review the accident site and provide you with a more qualified opinion as to whether or not a claim can proceed.

If successful with a claim for compensation, your Mother would be entitled to compensation for the injury to her hand, with the value based on medical evidence, recovery and long term prognosis. She would also be able to claim for incurred expense and the loss of independence whilst she cannot drive.

Working on a customers site I stepped out of my vehicle and broke my ankle on uneven ground (where 4 large concrete slabs intersected but the corners had all broken away leaving a muddy hole. I’ve been off work 3 weeks so far with a return to hospital for another xray in a weeks time to see how the fracture is healing. The incident was well documented with the companies first aider and a drug / alcohol test was carried out (which I had to wait on their site for almost 2 hours before being taken to hospital) after the incident I had to go to the doctors as it seems I’d hurt my neck in the fall also.

Our initial view of your accident at work, indicates that the injuries you sustained as a result of the broken and damaged ground surface gives you a right to make a claim for ankle injury compensation.

It is good to read that the details of your recent accident have been properly reported and recorded with your employer, as their records could well help you with the important supporting evidence our specialist Solicitors will need to succeed with your claim.

Should you wish to pursue a claim for compensation, please call us on 01225430285 or get things moving using our online ‘start a claim’ page. If successful with your claim our specialist Solicitors will recover a compensation settlement to cover the pain, discomfort and long term recovery of the ankle injury and also ensure that any lost income, lost overtime or performance bonuses and costs incurred as a result of your accident at work will be recovered for you.

I split my forehead having tripped over a broken pavement. Also injuring my knee and a torn ligament in my finger. The local authority repaired the pavement very quickly and have offered me £500. Is that a reasonable settlement given I now have a large permanent scar in the middle of my forehead? Thank you.

Whilst it would be misleading to guarantee that you would receive a much higher settlement if you instructed a specialist personal injury Solicitor to act for you, my initial view is that the offer of £500 is derisory and should be rejected out of hand. You mention a permanent scar to the forehead, injuries to your knee and also ligament damage to the finger. With this in mind, my experience within such claims for personal injury compensation would indicate to me that you should receive a considerably higher settlement. Further, does that £500 offer include any loss of income or incurred costs caused by this incident?

As always, we would strongly recommend that you instruct a specialist personal injury Solicitor to act for you as this will give you the best opportunity of obtaining a settlement that appropriately compensates you for the full extent of the injuries you sustained and any losses you incurred.

If you would like us to get a specialist Solicitor to pursue your claim, please use the ‘start a claim’ page of our website to make further contact with us.

Hi
I was coming out of a supermarket and it has 2 steps and I fell on the uneven ground and twisted my ankle and smashed my knee .
The paving stone was uneven and it had a X on it.
Would I be able to claim ?

As the paving stone had an ‘X’ sprayed on to it, it would appear that it has been noted and listed for repair. Whether or not you can make a claim will depend on the nature of the area and how long the hazard has been present. My two questions are as follows:

Did you report this accident to any person – or the store? If so, how and to whom?
Do you have any photographs of the area where you fell? If so, please email them to us at: justice@direct2compensation.co.uk

I look forward to being able to advise you further as to whether or not you can claim personal injury compensation on receipt of the further details needed.

I fell at the weekend fracturing my ankle, the pavement had been lowered for cars but the pavement had sunk with hole in it, the angle of it all that cause the fall. I also landed in the road very lucky no vehicles was coming as I wasn’t able to get out the way.

For us to be able to advise whether or not you have a valid claim for public liability tripping accident compensation, we would need to view photographs of the hazard that caused you to fall and suffer injury. Please email some to us with a brief description of the incident and we can then review them and advise you further. Please send your photographs to: justice@direct2compensation.co.uk

My daughter had a fall on the pavement whilst walking her dog she had to have an operation to replace her cruciate ligament and cartilages in her knee.
she now has a bent leg and still suffers pain and it is causing her trouble in her job.
the footpath has since been replaced with tarmac and the trees causing the pavement to raise had also been removed. We do have pictures taken after the accident but have not yet reported to local authority. This accident was 2 years ago.

The fact that the accident was not reported could be problematic in terms of your daughter making a claim for compensation. That said, we would be happy to look at the photographs of the pavement taken before it was repaired in order to advise further as to whether her claim for tripping accident compensation has any merit going forward.