Back Injury Claims & Compensation Amounts

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If you have suffered an injury to your back that wasn’t your fault, whether it happened at work, in a road traffic accident, or after a slip or fall, you have a legal right to make a claim for injury compensation on a no win no fee basis. Back injuries can have long-lasting implications, and as such, compensation amounts can be fairly substantial. Here we look at how to make a back injury claim and what level of compensation you can expect.

Common back injury claims

Back injuries happen in many different scenarios and have a wide range of severity. The most serious spinal injuries are life-changing for both the injured person and their family. Even minor sprains and soft-tissue injuries can have an impact on your life and affect your ability to earn income.

Back injury compensation claims often follow an accident at work. Others are made after a slip, trip or fall in a public place, and commonly after a road traffic accident. They can also be caused by clinical negligence.

However it occurred, if you have an accident that damages your back, or develop back pain, you can make a claim if it can be shown someone else is at fault for your injury.

What if I have a pre-existing back injury that’s made worse?

Having a pre-existing back injury does not prevent you from claiming compensation. If it is made worse, you can claim for this aggravation. If you have a previous history of back problems reported on your medical records, they will be taken into account when determining what you can claim for.

Back injury at work claims

Most claims for work-related back injuries arise after lifting or moving heavy items or falling over at work. Claims can also be made following an injury due to repetitive tasks, a prolonged time in one position, or poor seating that doesn’t support the spine, neck or shoulders properly.

Whatever your job, your employer has a duty to keep you safe, and this includes preventing you from injuring your back by providing the right training, equipment and a safe working environment. The HSE provides specific advice for employers on how to protect workers from back pain.

Making a claim against your employer can be a worrying prospect. You may be concerned how it will affect the business and your job security, or that of your colleagues. Rest assured, these worries are typically unfounded.

Firstly, it’s your employer’s liability insurance that will pay any compensation, rather than the business itself.

Secondly, employers are not allowed to dismiss you or threaten you with the sack for making an accident at work claim. Indeed, anyone injured at work has certain rights to help them recover, which includes claiming compensation.

Back injury claims after a road traffic accident

Road traffic accidents often involve back injuries to both drivers and passengers, and commonly these are to the spine and neck.

Whiplash is probably the most well-known injury to suffer in a car accident, where damage occurs to soft tissues in the upper spine, through the neck and in to the shoulders and arms.

More serious spinal cord injuries can have life-changing consequences, resulting in paralysis and the need for ongoing, specialist care. Road users such as cyclists, motorcyclists and pedestrians, who don’t have the same protection as those in a vehicle, are especially at risk of severe spinal injuries.

Back injury compensation amounts

How much you can claim for a back injury depends on the severity of the injury and how it impacts your life.

When you make a claim, your solicitor will access your medical records and organise a medical examination to help to form a valuation of how much compensation you should be due. The cost of the medical assessment is not something you need to worry about and you will not have to pay for it.

Settlement values are comprised of what are known as general and special damages. General damages cover the injury itself and the effect it has on your life. For instance, whether the injury affects your ability to earn money, do your job, perform your usual activities outside work and how long you are likely to experience such problems. Special damages cover the financial costs you incur because of the injury – lost income, medical treatments, travel expenses, property damage, for example.

The table below provides a guide to average compensation amounts for back injuries suffered at work or elsewhere, not including the special damages element of a claim:

Severity of back injuryCompensation amount
Severe£36k - £151k
Moderate£12k - £36k
Minor£2k - £12k

Accessing private therapy as part of your claim

Making a claim for injury compensation can be about more than money and actually help your recovery. Depending on your situation, our specialist solicitors can look to obtain a course of private or NHS therapy for you as soon as the defendants have admitted liability.

Third-party insurers are keen to help claimants recover from their injuries as quickly as possible to minimise the total settlement value. Paying for the costs of therapy early on avoids the potential for injuries to become ongoing and add to their costs for treatment and loss of wages.

There are two routes that a claimant can use to pursue rehabilitation therapies – seeking NHS or private therapy on their own, or by requesting that the party against whom they are claiming provides the therapy.

What do I need to make a back injury claim?

To make a claim, you will at least need to ensure that your injury is properly reported and recorded and medical treatment is received.

You should also see your GP or attend an A&E department to ensure that the details of your injury are noted on your medical records as this will provide evidence to support your claim at a later stage.

Don’t worry if this all seems a bit complicated – if you are in any doubt about what to do and need some clear, honest advice, tell us about your situation and we’ll be glad to help.

At Direct2Compensation making a no win no fee claim for back injury compensation is easy. With over 25 years’ experience, you can use our knowledge and expertise to get your claim off to the best start. There is no charge for assessing your case, so you have nothing to lose and much to gain if you can make a successful claim. It’s usually really quick for us to find out if you have a valid claim, just leave a question below, call us on 01225 430285, or we can call you back.

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Questions & Advice On Claiming

  • Andrew

    I have worked in a small call centre part time 3 times a week since July .
    I work two 9 hour shifts a week Monday and Tuesday and a 4 hour shift on Sunday.
    I requested a DSE assessment in September as the company failed to provide the dse assessment form during training.
    I requested the assesment for my workstation and requested a different chair and a raisable desk as I suffer from lower back pain from an injury sustained 15 years ago which is why I usualy spend a lot of my time standing at work as the chair i have is not suitable for me and due to the old injury I cant sit for long periods of time. As well i can not stand and type as i need a raised desk. Which is why i requested the dse assessment.
    I have been off sick due to my back on two seperate occations both while on shift. After the first occation of sickness the company provided me with a backrest until the workplace assessment is done.This was back in September.
    The latest occation of sickness started at work on 22.11.21 im returning reluctantly tomorrow 5.12.21 as the company does not pay any sick and ssp in not enough to live on .
    My back started hurting a lot while on a call on both occasions of sickness and i left and went home.
    I have asked my team leader on multiple occations on what is going on with assessment and the response is they are still waiting on the 3rd party company which does the workplace assessments.
    While i have been off sick i have found another job and am planning on giving my 4 week notice.
    Do i have reasons for a claim ?

    • Ian Morris

      You may well have grounds for a claim. Your employer has been on notice that you are struggling and you have requested (and been promised) an assessment that has not materialised. As such, your employer could be liable on the grounds of employer negligence.

  • Katie

    Company car supplied no choice in this car. Drive long distances and ended up with l3 bulge requiring emergency admission to hospital with catheterisation. Back pain still ongoing almost a year later with a marked weakness in left leg with altered sensation. Will need surgery. Constant pain. Car now changed.

    • Ian Morris

      It is likely to be extremely difficult to succeed with a claim against your employer in this case as it is very unlikely that the courts would accept that the employer was negligent in the way that they provided a company vehicle to you. Furthermore, establishing a causal link between the car seat and your back injury is likely to be seen as far too risky to enable a Solicitor to act on a No Win No Fee basis.

  • spencer

    I currently work for a milk collection firm and had a trip/stumble after getting out of truck on some uneven ground on a farm we collect milk from at night.
    I managed to finish my shift with the pain and inform my shift leader of what had happened and went home to rest. I’m still off work in pain and under the advice of doctors and on strong medication to control the pain and spasms.
    Do you think I’ve good ground for an injury claim?

    • Ian Morris

      Without seeing photographs of the accident site and uneven ground you fell upon, it is of course hard to be certain as to whether or not you can make a claim. Essentially, if it can be shown that the area you fell on was unduly uneven and hazardous, a claim is certainly possible. Of course, as the accident happened on a working farm, one would not expect the surfaces to be perfectly smooth and clean, but there is still a duty of care to provide a safe working environment to anyone on site.

      If you can obtain some images of the accident site, please email them to us at so that we can further advise you and pursue a claim if possible to do so. I would also recommend that you make sure that your employers have a written record of the injury including location, date and time.

  • Saijda Shaheen

    Personal injury claim enquiry.

    I am a disabled person who was not provided with the appropriate adjustments or furniture for my working from home environment from April 2020.

    Consequently, I developed severe back pain and exacerbation of my stress and anxiety.

    My request for reasonable adjustments were disregarded by my employer and this impacted my mental health and resulted in me needing to go on sick leave due to severe back pain and depression in October 2020.

    My medication for my mental health disability had to be increased and I was referred for cognitive behavioural therapy and an MRI. I have subsequently been referred for physiotherapy.

    I am still experiencing chronic back pain despite the desk being provided recently.

    I am still awaiting my physical therapy to commence.

    • Ian Morris

      Our Solicitors have agreed with our initial view in that you have a valid claim and that your employer has been negligent in their failure to handle your work station set up requests properly.

  • Michael

    Back in 2016 I started getting lower back pain and also sciatica,  I’ve been to the medical centre, physio, back classes, osteopath sessions and none have been able to help me.

    I was off on the sick at the end of Nov 20 which I then went through private healthcare, which ended up in me having an MRI scan and the results were 3 broken discs amongst other things.
    The surgeon said i’m too young for an operation and it can take up to 5 years to recover, if I ever fully recover. I’m currently back at work but on light duties for the next 3 months until the surgeon wants to see me again.

    I believe this is work related with the lack of rotation in the zone also with nothing being put into place in the past. I have mentioned shift rotation multiple times to supervisors and in staff surveys but nothing has been done. I’ve complained about my back problems to supervisors on numerous occasions which I’ve had lack of support with, and I have even been accused of lying about it as an excuse to “get off line”.

    I have a full hospital report from the surgeon outlining all the issues with my back, he refers to my back as being like an “70-80 year old”, I am only 30 years old. I have had no problems with my back before I started working at the workplace and I am worried about my future health and if I will ever make a full recovery or be able to have a normal life again. It’s had serious effects on my mental health due to being unable to do the things I enjoy, such as playing golf and exercising.

    I’m really looking for some advice as to where to go with this?

    • Ian Morris

      Given the situation you find yourself in and the potentially long term implications of such problems with your back, the best course of action would be for you to provide more information. We can then have one of our specialist Solicitors contact you to discuss your options and consider the potential to pursue a claim for compensation.

  • Benjamin

    I am wondering if I will be able to claim for Acute Thoracic spine pain? This happened during work stepping out of the side of the van.

    • Ian Morris

      We need to know a little more about the injury and how you came to sustain such an injury from stepping out of the works van before we can advise you further. Please tell us how you were injured and we can then further consider this for you.

  • George

    I have recently hurt my back at work. Management have been informed that I have an underlying condition although I am still being pushed hard in my working environment instead of a care of duty.

    I injured my back in 2016 lifting apparatus required to be used within my job role with no training or risk assessment for safe use at work.
    I feel I have permanent damage from using this apparatus as it’s way too heavy for a two man lift. I have mentioned this to HR in an absence review meeting held recently and they are now looking at halving the item in order to reduce its weight and I would like to think in order to not injure anyone else in the future.

    Could you please advise me if I am in a position to make a claim against my employer for damages on the basis that there was risk if they have decided to make changes to the apparatus? I appreciate your time and look forward to a response.

    • Ian Morris

      It would appear that you may have a valid claim for the recent exacerbation of your pre-existing condition and the renewed and worsened back pain you now have. It is important to ensure that your new symptoms/recent injury are recorded with your employer and that you seek medical attention from your GP regarding the situation.

      If you would like to further discuss your potential claim, please call us on 01225430285 or you can ask us to call you if you prefer.

  • Simon

    I injured my back at work very recently. I don’t think it was recorded in the accident book so am just writing to the company Health and Safety team to ensure there is a record of it made. Should i put that i felt under pressure to complete the work given which led to the injury?

    • Ian Morris

      The more information that can be entered in to an accident book report or incident log, the better. The most important element of any accident book entry should be the cause of an injury and the nature of an injury. If you were not given adequate training in the safe lifting and moving of items, make sure that is recorded in the record.

  • Karen

    I work in a call centre and been employed by same employer for quite some years. They are aware that I have degenerative discs and after years of asking was finally given a raised desk. However the damage is done and being sat down for 35 hours a week took its toll. I’ve had nerve blocks which worked at first but not anymore and have had quite a few instances off work due to chronic back pain and now sciatica daily. My back consultant says the only thing left is to have surgery, decompression and a wallis implant. I wouldn’t have got to this state if I had been given a desk where I could stand up at on first asking years ago!
    Where do I stand as they aren’t happy I will have to take more time off after operation 6-8 weeks and only in SSP?

    • Ian Morris

      There is the potential to make a claim, but it is not without difficulty given the nature of the injury and issues you’d face in the claim. The defendant is likely to argue that you have a degenerative condition and not one that they caused. They will argue with you on issues of causation. Also, you could face a problem with claim limitation. You have 3 years to make a claim under UK personal injury law and it could be that your 3 years is already up – depending on when you began to suffer symptoms and when you first attended your GP regarding this problem.

  • Linda

    Hi there, I work full time for a local authority. There was a faulty handle on a door in the building I work which was reported to my bosses several times. I was closing the door one day and had to pull it with some force when the handle came off and I staggered backwards and fell down with some force onto my back. I ended up in severe pain and unable to walk properly so had to be off for two weeks. My back flared up again just over two months later, again, to the same severe extent as before. I was off for 6 weeks that time. I do a very manual job which I love but there are tasks I’ve been asked to do now, due to changes in circumstances in work, that are causing me slight back pain. I’m terrified now that if my back goes again and I have to be off, that they will sack me. I love my job but feel I’m being treated very unfairly as when I raised this issue they did hint if I couldn’t carry out these new tasks, they’d have to redeploy me or ultimately, pay me off. I’m a park ranger so I wouldn’t be able to do that type of job anymore, it would have to be perhaps office based which I don’t have the skill set for nor do I want to do this. The other option would be to have me work evenings in a football facility which is unsuitable for me.
    I can still carry out every other aspect of my job. The task they are asking that I’m finding too much is emptying over 50 bins over the whole park, 200 odd acres using a wheelbarrow. The bags of refuse weigh up to 12 to 14 kilos. We usually use a petrol driven buggy but it keeps breaking down and they won’t replace it. I’m so worried about this and would welcome any advice. Thank you.

    • Ian Morris

      The initial cause of your injury (the faulty door handle that had been reported to the employer), is likely to see you succeed with a claim for back injury compensation. If you have not already pursued such action, we would be very happy to speak with you about your rights and explain how we can help you make a No Win No Fee claim with our specialist Solicitors. If this would be of interest, please do call us on 01225430285.

      You are clearly concerned about your long term fitness to perform your duties. Perhaps one benefit of making a claim that you may not have considered is that you could potentially access expert specialist medical treatments at the cost of the defendant insurers if you were to succeed. Of course, there is no guarantee, but it is common for such therapies to really benefit personal injury claimants and help them to recover fully.


    I was moving a heavy load on a trolley. the heavy fire doors which wouldn’t remain open and had to be propped open by myself to pass the load through. There wasn’t anyone else around to help. There were a lot of awkward twists and positions in order to complete the task. I now have severe lower back pain which has caused absence in my second employment as well, subsequently loss of earning in both jobs. I informed my employer straight away.
    What is the likelihood I can make a claim?

    • Ian Morris

      If the nature of the working environment makes it impossible to work safely or in accordance with manual handling guidance, you may well have a valid claim. It is good that the employers have provided you with a trolley, yet the nature of the fire doors and having to negotiate a path through them alone could be seen as a hazard and therefore enable a claim.

      Please use the ‘start a claim’ page of our website to make further contact and find out more about your rights to claim compensation for your work related back injury.

  • Mitch

    10 month’s ago at work in a warehouse, a crate tipped over and I caught the weight of it on my back unknowingly. It was probably shimmed to prevent it from tipping as it was a tall and thin crate.

    I now have been dealing with two herniated discs and a lot of pain every day. I’ve been to doctors and filed a worker’s incident report with my job at the time of injury. Do I have any options?

    • Ian Morris

      You can pursue a claim against your employers liability insurance via the services of a specialist personal injury claims Solicitor – such as those working for Direct2Compensation claimants. We offer a No Win No Fee service to anyone injured in the UK through no fault of their own and would love to help you too.

  • lorna hannon

    Hi I’m currently on the sick from work I have been since August with a bad back. I started having back ache about 4 yrs ago not bad but just a bit sore then I got my current job 3 yrs ago my back was fine up until August this year when it just totally went. I’ve had mri scan and I’ve got a ruptured disc which is compressing my nerve now being referred to spinal surgeon could possibly need surgery. I know 100% that my job has caused this the amount of work I did sometimes was too much.

    • Ian Morris

      There is a strict 3-year claim limitation in place that governs how long someone has got to make a claim for personal injury compensation. Whilst you state that some of your symptoms started 4 years ago, they appear to have been mild. However, your more recent work would appear to have caused you to suffer a more serious back injury and it could well be that you could make a claim.

      We need to speak with you on the phone to find out more about what, if any manual handling training your employer provided you with, what work you were doing and when you first attended your GP or Hospital regarding these more serious symptoms.

      There may be an element of exacerbating a pre-existing injury, but even so, you could still look to pursue a claim for compensation here.

  • Mohen Al-Anwer

    I was given training when I first started work, but a new owner took over about 7 months ago and has forced us to work without trolleys and lift items that exceed 25kilos. A colleague and I complained but were basically told we could find another job if we didn’t do what we were told, so had to continue working. Last week I really hurt my lower back (Doctor has said that I have sprained a disc). I have put this in the accident book, but I don’t trust my employer to keep that record so I took a photo of what I had written in the book. Can I still claim? My worry is that he will say that I did have training?

    • Mohen, I am really sorry to hear about your injury. You most certainly should make a claim and it seems that you have done all you can to protect your rights. I will send an email to the address you provided when you made your comment and will give you a link to start your claim with us.

Chat with us for friendly, expert advice 01225 430285