Back Injury Compensation Claims & Settlement Amounts

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If you have suffered an injury to your back, whether it’s a muscular injury caused through heavy lifting at work, working in dangerous conditions, or you have suffered an injury to your spine or neck (commonly known as a whiplash injury), you have a legal right to make a claim for injury compensation on a no win no fee basis. Injuries to the back, whether muscular or skeletal can be extremely painful, mobility restricting and change many aspects of your day-to-day life. When people make a claim for injury compensation after suffering a back injury, the value of their claim can be substantial.

Common back injury claims

Bone fractures and ligament sprains (often known as soft tissue injuries) often form the basis of an injury compensation claim for a slipping or tripping accident. On the other hand, whiplash injuries, which are commonly caused in road traffic accidents, tend to affect the upper spine, through the neck and in to the shoulders and arms. Severe cases of whiplash can lead to permanent problems and the value of a whiplash settlement can range from a minimum of £1000 in minor cases where recovery is made within 4 weeks and go substantially higher in the most serious of cases.

Injury compensation claims for back injuries often follow an accident at work. Back injuries are commonly caused through putting too much stress on the muscles of the back through heavy lifting, or lifting incorrectly. Employers are responsible for ensuring that their staff are given the correct training to lift items properly, that employees are aware of the maximum weight of any single item that they should lift, are provided with trolleys and lifts to move items that exceed the maximum carrying weight and are given a working environment that enables them to follow this training and work safely. Read our article covering whether you can claim injury compensation if you have suffered a back injury through lifting at work, so that you can see where you stand.

If you suffer a back injury in a non-fault accident it is wise to avoid delaying any claim for injury compensation. You should always seek medical attention and make sure that the details of any accident and your is reported to the right people – usually an accident book entry should be made or a vehicle insurer should be advised.

Medical records and health history

Your solicitor will access your medical records and organise a medical examination so that a report can be written to support your claim and help to form a valuation of settlement. As with all claims made through Direct2Compensation, claiming will not cost you a penny should your claim for injury compensation fail. The cost of the medical assessment is not something you need to worry about and you will not have to pay for it.

If you have a previous history of back problems reported on your medical records, they will be taken in to account as they could be relevant to the extent of the back injury you are making a compensation claim for. Having a pre-existing condition does not prevent you from claiming injury compensation, indeed, if someone has caused you to aggravate an old back injury, that is something you can claim for.

Recovery and rehabilitation therapy

Making a claim for injury compensation after a back injury or whiplash will enable a successful claimant to recover a financial settlement. This is made up of a payment that covers the extent of the injury, and a payment that covers any additional costs, such as a loss of income or other expenses, known as a special damages claim. But making a claim for injury compensation can be about more than money. Indeed, claiming injury compensation if someone else is responsible for your injuries could help your recovery, as with Direct2Compensation, our specialist back injury compensation solicitors will look to obtain a course of rehabilitation therapy for you. This can be done as soon as the defendants have admitted liability. As a claimant, you can help your injury compensation solicitor settle your claim more quickly by doing the right things to make sure that your solicitor can present a strong claim.

Compensation amounts

Severity of back injuryCompensation amount
Recovering within a few monthsup to £1,860
Recovering within a few years£1,860 – £6,000
Recovering within 2-5 years£6,000 – £9,500
Permanent symptoms£9,500 – £21,100
Serious permanent symptoms£21,100 – £29,475
Chronic permanent symptoms£29,475 – £53,000
Significant permanent impact£53,000 – £67,200

If you are suffering from a back injury and are considering putting in a claim for compensation, contact us today. At Direct2Compensation we know your rights and can explain the steps of the claims process in simple terms. Let us help you get the justice you deserve.

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Questions & Answers

  • spencer

    I currently work for a milk collection firm and had a trip/stumble after getting out of truck on some uneven ground on a farm we collect milk from at night.
    I managed to finish my shift with the pain and inform my shift leader of what had happened and went home to rest. I’m still off work in pain and under the advice of doctors and on strong medication to control the pain and spasms.
    Do you think I’ve good ground for an injury claim?

    • Ian Morris

      Without seeing photographs of the accident site and uneven ground you fell upon, it is of course hard to be certain as to whether or not you can make a claim. Essentially, if it can be shown that the area you fell on was unduly uneven and hazardous, a claim is certainly possible. Of course, as the accident happened on a working farm, one would not expect the surfaces to be perfectly smooth and clean, but there is still a duty of care to provide a safe working environment to anyone on site.

      If you can obtain some images of the accident site, please email them to us at so that we can further advise you and pursue a claim if possible to do so. I would also recommend that you make sure that your employers have a written record of the injury including location, date and time.

  • Saijda Shaheen

    Personal injury claim enquiry.

    I am a disabled person who was not provided with the appropriate adjustments or furniture for my working from home environment from April 2020.

    Consequently, I developed severe back pain and exacerbation of my stress and anxiety.

    My request for reasonable adjustments were disregarded by my employer and this impacted my mental health and resulted in me needing to go on sick leave due to severe back pain and depression in October 2020.

    My medication for my mental health disability had to be increased and I was referred for cognitive behavioural therapy and an MRI. I have subsequently been referred for physiotherapy.

    I am still experiencing chronic back pain despite the desk being provided recently.

    I am still awaiting my physical therapy to commence.

    • Ian Morris

      Our Solicitors have agreed with our initial view in that you have a valid claim and that your employer has been negligent in their failure to handle your work station set up requests properly.

  • Michael

    Back in 2016 I started getting lower back pain and also sciatica,  I’ve been to the medical centre, physio, back classes, osteopath sessions and none have been able to help me.

    I was off on the sick at the end of Nov 20 which I then went through private healthcare, which ended up in me having an MRI scan and the results were 3 broken discs amongst other things.
    The surgeon said i’m too young for an operation and it can take up to 5 years to recover, if I ever fully recover. I’m currently back at work but on light duties for the next 3 months until the surgeon wants to see me again.

    I believe this is work related with the lack of rotation in the zone also with nothing being put into place in the past. I have mentioned shift rotation multiple times to supervisors and in staff surveys but nothing has been done. I’ve complained about my back problems to supervisors on numerous occasions which I’ve had lack of support with, and I have even been accused of lying about it as an excuse to “get off line”.

    I have a full hospital report from the surgeon outlining all the issues with my back, he refers to my back as being like an “70-80 year old”, I am only 30 years old. I have had no problems with my back before I started working at the workplace and I am worried about my future health and if I will ever make a full recovery or be able to have a normal life again. It’s had serious effects on my mental health due to being unable to do the things I enjoy, such as playing golf and exercising.

    I’m really looking for some advice as to where to go with this?

    • Ian Morris

      Given the situation you find yourself in and the potentially long term implications of such problems with your back, the best course of action would be for you to provide more information. We can then have one of our specialist Solicitors contact you to discuss your options and consider the potential to pursue a claim for compensation.

  • Benjamin

    I am wondering if I will be able to claim for Acute Thoracic spine pain? This happened during work stepping out of the side of the van.

    • Ian Morris

      We need to know a little more about the injury and how you came to sustain such an injury from stepping out of the works van before we can advise you further. Please tell us how you were injured and we can then further consider this for you.

  • George

    I have recently hurt my back at work. Management have been informed that I have an underlying condition although I am still being pushed hard in my working environment instead of a care of duty.

    I injured my back in 2016 lifting apparatus required to be used within my job role with no training or risk assessment for safe use at work.
    I feel I have permanent damage from using this apparatus as it’s way too heavy for a two man lift. I have mentioned this to HR in an absence review meeting held recently and they are now looking at halving the item in order to reduce its weight and I would like to think in order to not injure anyone else in the future.

    Could you please advise me if I am in a position to make a claim against my employer for damages on the basis that there was risk if they have decided to make changes to the apparatus? I appreciate your time and look forward to a response.

    • Ian Morris

      It would appear that you may have a valid claim for the recent exacerbation of your pre-existing condition and the renewed and worsened back pain you now have. It is important to ensure that your new symptoms/recent injury are recorded with your employer and that you seek medical attention from your GP regarding the situation.

      If you would like to further discuss your potential claim, please call us on 01225430285 or you can ask us to call you if you prefer.

  • Simon

    I injured my back at work very recently. I don’t think it was recorded in the accident book so am just writing to the company Health and Safety team to ensure there is a record of it made. Should i put that i felt under pressure to complete the work given which led to the injury?

    • Ian Morris

      The more information that can be entered in to an accident book report or incident log, the better. The most important element of any accident book entry should be the cause of an injury and the nature of an injury. If you were not given adequate training in the safe lifting and moving of items, make sure that is recorded in the record.

  • Karen

    I work in a call centre and been employed by same employer for quite some years. They are aware that I have degenerative discs and after years of asking was finally given a raised desk. However the damage is done and being sat down for 35 hours a week took its toll. I’ve had nerve blocks which worked at first but not anymore and have had quite a few instances off work due to chronic back pain and now sciatica daily. My back consultant says the only thing left is to have surgery, decompression and a wallis implant. I wouldn’t have got to this state if I had been given a desk where I could stand up at on first asking years ago!
    Where do I stand as they aren’t happy I will have to take more time off after operation 6-8 weeks and only in SSP?

    • Ian Morris

      There is the potential to make a claim, but it is not without difficulty given the nature of the injury and issues you’d face in the claim. The defendant is likely to argue that you have a degenerative condition and not one that they caused. They will argue with you on issues of causation. Also, you could face a problem with claim limitation. You have 3 years to make a claim under UK personal injury law and it could be that your 3 years is already up – depending on when you began to suffer symptoms and when you first attended your GP regarding this problem.

  • Linda

    Hi there, I work full time for a local authority. There was a faulty handle on a door in the building I work which was reported to my bosses several times. I was closing the door one day and had to pull it with some force when the handle came off and I staggered backwards and fell down with some force onto my back. I ended up in severe pain and unable to walk properly so had to be off for two weeks. My back flared up again just over two months later, again, to the same severe extent as before. I was off for 6 weeks that time. I do a very manual job which I love but there are tasks I’ve been asked to do now, due to changes in circumstances in work, that are causing me slight back pain. I’m terrified now that if my back goes again and I have to be off, that they will sack me. I love my job but feel I’m being treated very unfairly as when I raised this issue they did hint if I couldn’t carry out these new tasks, they’d have to redeploy me or ultimately, pay me off. I’m a park ranger so I wouldn’t be able to do that type of job anymore, it would have to be perhaps office based which I don’t have the skill set for nor do I want to do this. The other option would be to have me work evenings in a football facility which is unsuitable for me.
    I can still carry out every other aspect of my job. The task they are asking that I’m finding too much is emptying over 50 bins over the whole park, 200 odd acres using a wheelbarrow. The bags of refuse weigh up to 12 to 14 kilos. We usually use a petrol driven buggy but it keeps breaking down and they won’t replace it. I’m so worried about this and would welcome any advice. Thank you.

    • Ian Morris

      The initial cause of your injury (the faulty door handle that had been reported to the employer), is likely to see you succeed with a claim for back injury compensation. If you have not already pursued such action, we would be very happy to speak with you about your rights and explain how we can help you make a No Win No Fee claim with our specialist Solicitors. If this would be of interest, please do call us on 01225430285.

      You are clearly concerned about your long term fitness to perform your duties. Perhaps one benefit of making a claim that you may not have considered is that you could potentially access expert specialist medical treatments at the cost of the defendant insurers if you were to succeed. Of course, there is no guarantee, but it is common for such therapies to really benefit personal injury claimants and help them to recover fully.


    I was moving a heavy load on a trolley. the heavy fire doors which wouldn’t remain open and had to be propped open by myself to pass the load through. There wasn’t anyone else around to help. There were a lot of awkward twists and positions in order to complete the task. I now have severe lower back pain which has caused absence in my second employment as well, subsequently loss of earning in both jobs. I informed my employer straight away.
    What is the likelihood I can make a claim?

    • Ian Morris

      If the nature of the working environment makes it impossible to work safely or in accordance with manual handling guidance, you may well have a valid claim. It is good that the employers have provided you with a trolley, yet the nature of the fire doors and having to negotiate a path through them alone could be seen as a hazard and therefore enable a claim.

      Please use the ‘start a claim’ page of our website to make further contact and find out more about your rights to claim compensation for your work related back injury.

  • Mitch

    10 month’s ago at work in a warehouse, a crate tipped over and I caught the weight of it on my back unknowingly. It was probably shimmed to prevent it from tipping as it was a tall and thin crate.

    I now have been dealing with two herniated discs and a lot of pain every day. I’ve been to doctors and filed a worker’s incident report with my job at the time of injury. Do I have any options?

    • Ian Morris

      You can pursue a claim against your employers liability insurance via the services of a specialist personal injury claims Solicitor – such as those working for Direct2Compensation claimants. We offer a No Win No Fee service to anyone injured in the UK through no fault of their own and would love to help you too.

  • lorna hannon

    Hi I’m currently on the sick from work I have been since August with a bad back. I started having back ache about 4 yrs ago not bad but just a bit sore then I got my current job 3 yrs ago my back was fine up until August this year when it just totally went. I’ve had mri scan and I’ve got a ruptured disc which is compressing my nerve now being referred to spinal surgeon could possibly need surgery. I know 100% that my job has caused this the amount of work I did sometimes was too much.

    • Ian Morris

      There is a strict 3-year claim limitation in place that governs how long someone has got to make a claim for personal injury compensation. Whilst you state that some of your symptoms started 4 years ago, they appear to have been mild. However, your more recent work would appear to have caused you to suffer a more serious back injury and it could well be that you could make a claim.

      We need to speak with you on the phone to find out more about what, if any manual handling training your employer provided you with, what work you were doing and when you first attended your GP or Hospital regarding these more serious symptoms.

      There may be an element of exacerbating a pre-existing injury, but even so, you could still look to pursue a claim for compensation here.

  • Mohen Al-Anwer

    I was given training when I first started work, but a new owner took over about 7 months ago and has forced us to work without trolleys and lift items that exceed 25kilos. A colleague and I complained but were basically told we could find another job if we didn’t do what we were told, so had to continue working. Last week I really hurt my lower back (Doctor has said that I have sprained a disc). I have put this in the accident book, but I don’t trust my employer to keep that record so I took a photo of what I had written in the book. Can I still claim? My worry is that he will say that I did have training?

    • Mohen, I am really sorry to hear about your injury. You most certainly should make a claim and it seems that you have done all you can to protect your rights. I will send an email to the address you provided when you made your comment and will give you a link to start your claim with us.

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