Can you claim injury compensation after tripping on a broken pavement?

198 questions have been answered on this subject - ask us your question

If you have been injured after tripping on a broken, raised, or uneven pavement, you may be entitled to claim compensation. Local councils have a legal duty to maintain public paths to ensure they are safe. If they fail in this duty, and you can prove their negligence caused your injury, your claim is likely to succeed. The amount of compensation depends on the severity of your injuries and any financial losses incurred.

Key Takeaways:

  • Local councils are responsible for maintaining most public pavements and footpaths.
  • The pavement defect usually needs to be at least one inch (25mm) high or deep to be considered a legal hazard.
  • Photographic evidence, with a clear measurement, is crucial for your claim.
  • Compensation covers your pain and suffering, as well as financial losses like lost earnings.
  • Proving the council was at fault is essential for a successful claim.

Free Claim Check – Get Advice Today

Not sure if you’re eligible to make a claim? Our claims expert Ian Morris can review your situation and give you confidential, no-obligation advice.

Our advice is free, and we’re here to support you every step of the way. Drop us a line on 01225 234387 or get in touch via our contact form to learn how we can help you.

Who is Responsible for Pavement Maintenance?

In the UK, the responsibility for inspecting and maintaining the safety of public pavements, footpaths, and kerbs almost always falls to the local authority or council.

They have a statutory duty to ensure that these public rights of way are kept in a reasonable state of repair and are safe for pedestrians to use. This means they must have a regular system of inspection in place to identify and repair potential hazards like raised paving slabs, potholes, or broken kerbstones. If they fail to do this and an accident happens as a result, they can be held legally responsible.

How Much Compensation For a Pavement Trip Injury?

Compensation payouts depend on injury severity, your financial losses and the impact on your quality of lifThe amount of compensation you can receive for tripping on a pavement is calculated based on the severity of your injury, your financial losses, and the impact on your quality of life. Our solicitors will claim for:

While every case is different, the table below provides a guide to compensation amounts for the injury itself, based on Judicial College Guidelines.

Type of injuryCompensation amount
Neck injury£2,000 – £140,000
Minor brain or head injury£2,070 – £11,980
Finger injury£4,000 – £85,000
Wrist injury£3,310 – £44,690
Hip or pelvis injury£3,710 – £24,950
Fractured forearm£6,190 – £18,020
Permanent back injury£11,730 – £26,050
Serious shoulder injury£11,980 – £18,020
Ankle injury£12,900 – £46,980

How to Prove the Council was Liable for Your Pavement Trip

Winning a claim against a local authority requires you to prove they were negligent. This isn’t always easy, as they have specific legal defences they can use.

Understanding the Council’s “Section 58 Defence”

When a claim is made, councils will often rely on a legal defence known as the ‘Section 58 defence’ (from the Highways Act 1980). This allows them to argue they are not liable if they can provide documentation showing they had a reasonable system of maintenance and inspection in place.

To overcome this, your solicitor must demonstrate that either their inspection system was inadequate, or that they knew about the specific defect that caused your fall but failed to repair it within a reasonable timeframe (often meaning it had been there for over 6 months).

The Council’s Inspection Duties

Councils have a legal duty to:

  • Have a system to regularly inspect roads and footpaths for accident risks.
  • Check busier routes more frequently than less used ones.
  • Repair any defects within a reasonable time.
  • Act on any public reports of dangerous surfaces within a reasonable time.
  • Signpost any hazards or dangers to the public.

Local authority highways departments should typically inspect every section of their roads and footpaths at least once every 6 months. If they can prove they did this and no defect was found, a claim will not succeed. However, in some cases, courts have found that an inspection was inadequate (e.g., a drive-by inspection instead of on-foot) and have held the council liable.

Gathering Evidence to Support Your Claim

Strong evidence is the key to a successful slip and trip personal injury compensation claim.

Photographic Evidence & Measurements

Photographic Evidence 

This is the single most important piece of evidence. Take clear, well-lit photos of the pavement defect from several angles before it is repaired.

Paving stone, raised by more than 1 inch

Measurements 

Crucially, your photos must include a measurement to prove the defect is a legal hazard. A vertical tripping edge must be in excess of 25mm (1 inch). Use a ruler or a familiar object like a 50p coin to clearly show the height or depth.

Raised paving flagstone protruding by in excess of 25mm

Witnesses

If anyone saw you fall, ask for their name and contact details. You can also obtain witness evidence from local shopkeepers or residents who can confirm how long the pavement has been in a dangerous state. An independent person stating the hazard has been there for over 6 months is extremely helpful.

Medical Evidence

If you haven’t had medical treatment, it is unlikely your injuries will be seen as serious enough for a claim. It is vital to see a doctor, as medical evidence is needed to prove your injuries are consistent with a trip and fall.

The height of the defect should be shown against a clear measurement. A 50p coin against the vertical edge of a pothole or raised paving stone makes for a good alternative as it provides something to indicate the size. The defect usually needs to be at least 1 inch (25mm).

Reporting the Accident to the Council

You should report the accident and the hazardous pavement to the relevant department of the local council as soon as possible. The UK Government website has a page where you can find the relevant department of the local council. When you report it, describe the exact location of the defect, what happened, and the injuries you sustained. They should provide you with an incident report number.

No Win No Fee Pavement Trip Claims

We handle all pavement trip claims on a No Win, No Fee basis. This means there is no financial risk to you. You will only pay a fee if your claim is successful, and this is a pre-agreed percentage (around 25%) of the compensation you receive. If your claim is unsuccessful, you pay nothing.

Our solicitors can claim for your injuries and any associated costs and losses (special damages).

By choosing our services, you’ll benefit from:

  • A free consultation to discuss your case and understand your legal options.
  • Expert guidance on gathering the necessary evidence and building a strong case.
  • A no win no fee agreement, ensuring you don’t face any financial risk.

If you believe that you have a claim, you can call us on 01225 430285 or request a call back and one of our expert team will be in touch.

Frequently Asked Questions

How long has a pavement defect got to be there for a claim to be valid?

Generally, you need to demonstrate that the hazard has been present for a reasonable period, often at least 6 to 12 months. This helps to prove that the local authority should have identified and repaired it during their routine inspections.

What if I tripped but the defect is less than an inch?

While the “one-inch rule” is a common benchmark, you can sometimes still claim for smaller defects if you can show the location was particularly hazardous (e.g., outside a school or home for the elderly). However, these cases are more difficult to win.

I fell on a broken paving slab on a path to a shop, not a public pavement. Can I still claim?

Yes, but the claim would be against the owner of the private land (e.g., the supermarket or shop owner) rather than the council. The principles of proving negligence are the same.

The council repaired the pavement right after my accident. Does this affect my claim?

No, this does not harm your claim. In fact, it can be seen as an admission that the pavement was in a dangerous condition. This is why taking clear photographic evidence immediately after your accident is so important.

198 questions have been answered on this subject - ask us your question

Leave a comment or question

Please note we can only deal with claims within the UK legal system. Your question will appear once approved and we'll reply as soon as we can. Your email address will not be published, your name will, so feel free just to use a first name.

Comments & Questions

Read on for questions and advice about claiming, plus pavement claim examples...

Tripped on uneven paving. I have taken photos showing the 1″ lip. Two police officers were passing and helped me up and waited for my daughter to arrive. My daughter took me to A&E and my shoulder had been shattered. I had to have a new shoulder. The consultant told me that he would replace my shoulder as my general health was good. Otherwise they would either leave it or pin. I contacted the council sending all information and photographs. Their solicitor has now written to say the claim has been denied . They have said the repair was completed 4 days after my initial contact. This was untrue as I have photographic evidence with date showing it actually took them from September 20th (first contact with council) to end of January to repair. And an appalling job they have done. I have never claimed and feel the letter they have sent has made me feel that I have no value as a person. Do you think I have a case to answer?

Ian Morris

It would be sensible to allow our specialist tripping accident Solicitors to investigate this matter for you. As such, please email your photographs, response from the defendant and a description of the incident and whats happened since to ‘justice@direct2compensation.co.uk’ so that we can help you further.

Reply

Dec 1st 2018 walking to shops approx time 6.45pm on this part of path lighting was not good, standard light out, near by suddenly tripped my ankle gave way and I fell over. I’m over 70 so didn’t fall too well. I got up and hobbled to my daughter who lived near by, she told me to report it. I’ve took pictures of it night and day, council’s reply was that the path was safe, have written to me on several occasions. I would like some advice.

Ian Morris

Do you have any photographs of the pavement that you could forward to us to consider? If so, please email them to justice@direct2compensation.co.uk

We will then be able to give a view as to whether or not there is any merit in attempting to pursue your local authority for negligence by way of a tripping accident claim.

Reply

There was a round drain with tiles around it, very uneven, my foot rolled down into the dip of the drain, and I broke my little toe.
I reported it to the council, and received a generic letter back, saying the person dealing with the matter cannot receive any more emails, because his Email box is full!!!

Ian Morris

You may have grounds to pursue a claim for compensation against the local authority highways department responsible for the maintenance of the area where you fell. For us to be able to advise you on whether or not you have a valid claim for tripping accident compensation, we’ll need to review some photographic evidence of the area. To succeed with a claim for tripping accident compensation there are certain criteria that a claimant must meet to prove that the landowner in question has been negligent. To that end, please email some photographs of the accident site to us at: justice@direct2compensation.co.uk and include your contact details. We can then contact you to discuss the merits of your claim in more detail.

Reply

Does the pavement have to be broken ? Does it count if you have tripped and had an accident because the pavement was not stright but slopped into a gradual 2 inch slope ?

Ian Morris

Claiming compensation for tripping accident compensation where there is no obvious disrepair is not impossible, but it is far from easy. With regards to the area in question in your fall, we would need to review detailed photographs of the site showing close ups of the slope with measurements of the drop as well as photographs showing the area in context with the surrounding surface areas.

If you can provide such to us via email to: justice@direct2compensation.co.uk we will review them and give you a better idea as to whether or not you can pursue a claim for tripping accident compensation.

Reply

I was walking in my local town and stepped on a loose paving slab, it caused me to twist my ankle and I fell forward heavily. I managed to protect myself from hitting my head as I put my hands out. I went to the hospital with ankle pain, had an X-ray but need to go back after swelling subsides. Few days after my neck and shoulders were painful along with mild knee discomfort. I didn’t log the neck and shoulder and knee pain when in hospital due to my ankle being very painful. My son has photos and video of the loose slab and I’ve now got cctv footage from 2 shops of my fall. With regards to my neck shoulder knee pain do these need to be logged to make a claim? Can I only claim for the ankle? Or will I be able to claim for every pain I’ve sustained even though only ankle was logged in hospital? Thanks

Ian Morris

It is not uncommon for some symptoms to develop 48-72 hours post accident, especially soft tissue injuries such as those you describe to your neck and shoulders. Clearly, when you fell your ankle injury was immediately apparent and obvious and it is understandable that you would have been completely focused on that when discussing the incident with Hospital staff. With regards to the upper body injuries that have since developed, it is likely to be ‘whiplash’ related given the mechanics of your fall. You should of course make a GP appointment to discuss these symptoms and ensure that you advise your GP that they developed as a result of your fall.

It is good that you have photographs and video of the loose paving slab as that could provide important evidence to support any claim that may follow. We would certainly like to view these images and video footage and assist you to pursue a claim for tripping accident compensation.

Reply

Hi have had a trip last night, it it was on a public footpath. I have suffered some facial injuries and also hurt my knee. I am concerned someone might get hurt like I have. Please can you get back to me? thank you

Ian Morris

What caused you to trip on the footpath? If you were tripped by a damaged or disrepair pavement surface you may have a right to make a claim for compensation against the relevant land owner – in most cases, tripping accident claims will be made against a local authorities highways department.

For us to be able to advise as to whether or not you have a valid claim for tripping accident compensation, we need to know more about the cause of your fall (a description of the hazard on the footpath) and view some photographs of it. Therefore, please email me directly with some photographs of the accident site to: ian@direct2compensation.co.uk I can then view the same and make an initial assessment as to whether or not you have a valid claim for tripping accident compensation.

Reply

On behalf of my sister. She trip on an ill fitting paving slab and sustained cuts to her elbow, knees (no pictures) and her wrist which was assessed in A&E. No break. But swelling and bruising. Wrist support provided due to pain and swelling as well as lack of movement. Is she able to make a claim?

Ian Morris

We would need to see photographs of the paving slab that caused the accident and also know the height of the tripping hazard created by the edge of the paving slab.

If you could forward the same to me by email (ian@direct2compensation.co.uk) I will be able to review this further and advise you as to whether or not a claim can follow.

Reply

Hi I had a bad fall outside my flat. There was an inspection hatch with a large hole in it and metal wires sticking out of it on the pavement. I tripped over it breaking my hand. I was admitted to the hospital for an operation and had a wire fitted into my hand to join my bones back together. The problem is I was so embarrassed about how it happened I told the hospital I done it by dropping a plate rack on to my hand. When I came out of the hospital I seen a council worker outside looking at it. I told him what happened to me, the following day they came cordoned it off and put bollards around, a couple of days later they came out took the inspection hatch up and put a new one down. I have lots of photos of my injuries and of me being in hospital, but I never managed to get photos of the damaged inspection hatch. This happened to me one year ago. I now wish I done something about it then, do you think I have a case for compensation? My brother said I shouldn’t have been embarrassed about the fall and told the hospital how it really happened.

Ian Morris

Unfortunately, your failure to report to the Hospital the real cause of your injuries and the lack of photographic evidence of the broken access cover will make your prospects of succeeding with a claim low and this would make it very hard to be able to run your claim on a No Win No Fee basis.

Reply

After a really bad fall on a raised electric cover on the pavement I have been told I’ve no case because the council had no knowledge of the defect before my accident, that they can’t be found negligent, would this be true – solicitor is closing my file?

Ian Morris

When there is any tripping accident claim, a defendant will only be held liable if it can be shown that the hazard or defect that caused the accident has been present for a period of time that was sufficient for a defendant to be aware of it and have the site repaired or cordoned off.

In cases such as yours, the local highways department of the local authority will inspect their footpaths and roads bi-annually to locate any defects or hazards that require replacement or repair. If they are able to provide an inspection report from the previous 6-12 months that show that the raised electric cover was not in a dangerous condition when inspected, they would have a strong defence in this claim.

Reply

Hi my wife tripped on a pavement opposite our house, it’s only a small area but the kerb is dropped, the edging stones are uneven, the tarmac is breaking up. She has broken her metatarsal on her left foot, this was in the middle of the day, we have cctv that shows her falling and I have some photos of area where it happened.

Ian Morris

Please can you email the photographs of the accident site to me at ian@direct2compensation.co.uk so that I can review them and give you a more qualified opinion as to the prospects of a claim?

If there is a particular raised or sunken edge that caused the trip and fall, please attempt to measure it and include a photograph showing the depth/height.

Reply

Hi i need your advice. On 21st May I fell down while coming out of a park due to uneven slabs in the pavement. I fell down and resulted in my right elbow getting fully dislocated. We called ambulance and came after 1 and half hours. After the ambulance came they checked and took me to the hospital. After reaching I had X-ray and was confirmed elbow dislocation. After that the doctor put the bone back in place and the next day i had a plaster cast. I received a call next day to further X-ray appointment because my wrist and shoulder had possible crack. I am due to go to hospital for further check on Monday.
I need advice from you of what can be done.
Thank you.

Ian Morris

If it can be shown that the cause of the tripping accident was a faulty pavement surface that should have been safer, it is possible that you would have a valid claim for tripping accident compensation.

It would be a good idea to make sure that you have obtained photographs of the offending pavement surface and email them to us (justice@direct2compensation.co.uk) along with your name and contact details. We can then call you to obtain some further information and then assign your claim to the right specialist Solicitor. We’ll also need to know the location of the accident site – park name/road name and town etc.

Reply

hi i fell while running for bus – but the pavement was sticking out about 3 inches. i have broken my jaw in 3 places and had to have an operation. the only witness i have is my son- there was a woman around who helped me but i was not thinking clearly enough to ask for her details. I did leave my phone number however I cannot talk as have had my jaw wired together.

Ian Morris

You should definitely speak to local residents to see if you can obtain hazard witness information. Hazard witnesses are not people who have seen an accident but can instead vouch for the condition of a pavement surface and confirm that a defect or hazard was present. If you can get such information, it is likely that our Solicitors will be able to pursue a claim for you.

Reply

I was walking to the st Patrick day parade with my grandson on Saturday when I went over on my ankle on some loose wobbly paving stones. I proceeded to fall flat on my face, my daughter and two bypassers helped me up I was badly shaken and my lip was bleeding, I was helped to a nearby café to sit. Today I have a black eye swollen painful nose , bruised knee and staffed my hand. I did not report this but the pavement is outside a busy bar so its the council’s fault. I am sure there are cameras in the area. I don’t know if this even warrants a claim.

Ian Morris

If your injury is serious enough – it sounds as if it is, and if the nature of the paving stones is sufficiently ‘bad’ (disrepaired and requiring maintenance) then you could well have a claim.

We would need to see photographic evidence of the loose stones in order to make an informed judgement on the strengths or otherwise of any claim you could proceed with.

You should also report the details of your accident to the relevant parties – the local authority who hold responsibility for the maintenance and inspections of the accident site and also to the bar adjacent to the accident site.

Reply

I was running for a train yesterday morning and tripped on a raised piece of concrete, and fell over seriously cutting my hand open. My car keys fell out my pocket and got lodged under train, and my phone was also smashed . Am i able to claim for the damage to my phone and a replacement key?

Ian Morris

If it is just the phone and car key that you wish to be compensated for, you will need to pursue the defendant yourself. You cannot instruct a Solicitor to act on a No Win No Fee basis if the damages are below £1000 in value.

You may well be able to pursue a personal injury claim for the hand injury and then also look to seek damages for the loss/repair of your phone and car key by way of the special damages element of your claim.

Reply

On Thursday last week I was on my way out walking to my car about 100 yards from my door I tripped on the pavement which had a loose brick, this resulted in me have a cut and bruised knee and a sore hand from trying to stop my self, I have pictures of my injuries as I didn’t feel it was necessary to seek medical attention, I reported the accident to the local authorities do you think I have a valid reason to claim?

Ian Morris

Ryan

Hi, thank you for bringing this matter to my attention. Whether or not you have a viable claim for compensation will really depend on the ‘hazard’/’defect’ that caused you to trip and fall. When it comes to assessing the viability of a tripping accident compensation claim, the accident site is very important. We need to know more about the site and therefore, seeing your photographs will enable us to give you a better view as to whether or not you have a realistic prospect of succeeding with a claim. Therefore, please email me your photographs to: ian@direct2compensation.co.uk so that I can view them and give you my thoughts.

To succeed with a claim for tripping accident compensation, we need to demonstrate that the tripping ‘hazard’ meets the required criteria regarding size and that it has been in situ long enough for the local authority to have had ample time to inspect the area and carry out remedial repair work.

I look forward to hearing from you.

Yours sincerely

Ian

Reply
Chat with us for friendly, expert advice 01225 430285