What Are Employer Responsibilities To Injured Staff After A Work Accident?

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Every employer has responsibilities to follow after an injury or accident at work. Whether this in the workplace or out on site, your employer should take the necessary steps to ensure that you are working in a safe environment. Health and safety laws are there to be followed to avoid accidents or injuries. If an employer does not have proper procedures in place or otherwise fails in their duty of care, they can be sued by injured employees.

Whilst some accidents can not be foreseen or prevented, the majority tend to involve scenarios that could and should have been avoided. Accidents at work happen when corners are cut, adequate risk assessments are not made, when staff members are not suitably trained and equipped. This can sometimes be the fault of the employee but it can also be the fault of the employer. The government has a number of health and safety guidelines that must be followed and it is an employer’s legal obligation to ensure that these guidelines are implemented. If they haven’t been, then your employer is breaching their responsibilities.

If this is the case, an injured employee has the right to make a work injury claim. This would be paid by the employer’s liability insurance.

Employer responsibilities after an accident at work

Employers have responsibilities when one of their staff members is injured in an accident at work. Regardless of the accident specifics or severity of injury, all employers should have a pre-planned policy that is published, known of by key staff members and put in to place whenever the worst happens. It doesn’t matter if the accident seems innocuous – like a slip on a wet floor or if there is a very serious accident when staff members suffer critical injuries, the way a company handles accidents should always be the same.

Good employers will deal with accidents in a professional and effective manner. They will record details of an accident in their accident book, report it to the HSE if required, and not stand in their employees way should they need to make a claim for compensation. Bad employers will be less helpful, they may try to prevent access to the accident book and be obstructive towards staff who are injured, perhaps even threatening them with the sack.

Accident reporting

Employers must ensure the details of any incident, no matter how minor, are recorded within an accident book or accident recording system. In cases of serious injury or even death, there are additional responsibilities on an employer where the ‘Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013′ requirements become mandatory. This process is known as RIDDOR and ALL employers must adhere to the requirements to avoid serious breaches of health and safety law. Indeed, it may be a criminal matter if company managers and senior staff to fail to comply with the requirements of RIDDOR. All accidents at work must be reported to RIDDOR where the injured employee is caused to be away from work, or left unable to work as normal, for seven consecutive days or more because of the injuries that they have sustained. The report must be made within 15 days of the accident to the Incident Contact Centre of the Health and Safety Executive.

Paying sick pay

It is important for employers to take an accident seriously, giving an employee all the support needed to get back on their feet. Employees may need to take time off to recuperate from their injuries so adequate relief measures should be discussed. Not all employees will receive full pay if on sick leave from work, however, all employees are entitled to Statutory Sick Pay (SSP) if they do not get full sickness pay. If a successful compensation claim is made, the employee should be able to recover their lost wages.

Offering light duties

If the employee’s usual work involves aspects of hard physical labour such as heavy lifting, carrying, climbing or standing for long periods, the employer is duty bound to accommodate returning to work on lighter duties (if they exist) whilst recovering. For example, it could be that a back injury will prevent heavy lifting. Therefore, placing the employee in an office for a few weeks on lighter duties means they can return to work and continue to earn their usual salary. This change in duty can apply to psychological injuries, such as stress, as well as physical injuries – removing the situation causing the problem can often help.

What you should do if you are injured at work

All employees have rights if they’re injured at work, even agency staff or temps. If you have suffered an injury because of employer negligence you will be entitled to claim compensation. To do this successfully you need to prove the employer is liable, and this takes evidence. Which is why, along with medical reports, a true report of the accident is so important.

If your employer is taking no responsibility for the injuries you sustained, they may not even let you see or use the accident book to make a report. If this is the case you should speak to a solicitor sooner rather than later.

Claiming compensation after an accident at work is not a great outcome for either the injured employee or the employer. Although a successful claim can see an employee recover their losses and receive compensation for their injuries, all claimants would rather that they had never had their accident in the first place. Most will have concerns about making a claim and whether it will affect their employer or job if they do. This fear can be played upon, and we understand that you may be placed under pressure by your employer NOT to pursue a claim for personal injury compensation. However, it is illegal to imply redundancy or the sack will follow if a claim is made, whether by threats or other pressure, and any employer doing so could face additional legal action on that as well.

Clearly, the decision as to whether or not to pursue a claim rests with the injured employee. If the injuries are minor, will cause no long-term problems, and the employee can still work and therefore not lose wages after an accident at work, they may well decide that they do not wish to pursue a claim for compensation. However, where the injuries are more serious and an inability to work follows, making a claim for compensation really is the only option, and a right, for most people.

It’s usually really quick for us to find out if you have a valid claim, just leave a question below or call us on 01225 430285, or we can call you back.

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Comments & Questions

Read on for questions and advice about claiming...

If injured at work and still have doctors appointments should you return to work?

Ian Morris

You should follow your Doctors advice and if they believe that you should rest, then do not attend work.

Reply

My son was very badly injured at work were he was squashed between a slurry and fork lift. The fork lift was driven by his employer and my son was standing at the back of the slurry. His boss didn’t see him and he was injured.

My son has 4 large hematomas in his abdomen. His boss showed no duty of care whatsoever and no ambulance was called for him. He received no first aid. My son is terrified of putting in a claim due to him being told during his time there working that someone made a threat to the family of his boss, and the boss with his family went to this persons door with guns and threatened them. My son is afraid that this would happen to him. He now suffers flashbacks regarding the incident and he has no muscle control over his bowels or kidneys due to the accident. Can I, his mother, claim against the employer?

Ian Morris

If your Son is over the age of 18, he and only he can make a claim. You cannot act for him or make the claim on his behalf.

Your Son has sustained serious injuries that could have very long term and potentially permanent consequences, so he should not be considering his employer or whether a claim could affect them. If the rumour that your Son has heard about the employer is true, then the Police would surely take a keen interest in such intimidating behaviour.

Your Son has a valid claim due to employer negligence and really should pursue his legal right to seek compensation before he loses the opportunity due to time lapse.

Reply

If your employee was injured at clients place of work by one of the clients subcontractors who’s insurance is liable?

Ian Morris

In the scenario you have described, the negligent party would be the 3rd party contractor and their insurers as they appear to have caused the injury. If you as an employer have ensured that your staff are appropriately trained and given the correct PPE and that jobs are risk assessed, you are unlikely to face any liability should anything then happen on a site.

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I have recently broken two bones in my arm, outside of work.

As per my contract, I am entitled to 3 months full pay and 3 months half pay. My manager has sent me an email today saying that she has light duties for me, although I do not feel ready as I only broke my arm 3 days ago. Where do I stand in refusing/declining these light duties? I am still in the 7 days of my self cert period and I am planning to get a doctors note after this. I would prefer not to work at all during the time covered by the sick note.

Ian Morris

It is probably the case that your employer is trying to be proactive and helpful in getting you back in to work at the earliest possible opportunity. However, if you do not feel well enough to even undertake light duties for a few weeks, that should not be a problem. Providing you have been with the employer for more than your probationary period and you do qualify for sick pay, if your GP signs you off for a while you can avoid work until you are fit to do so.

How did you come to break your arm? If you feel that you could potentially make a claim for personal injury compensation as a result of your injury, please let us know and we’ll be more than happy to advise you on your rights and options.

Josh

Hi Ian, thanks for the quick reply.
I doubt I’m eligible for compensation as I broke it playing a Sunday league football match, due to a bad tackle. Please let me know if this is possible to claim?

Ian Morris

Unfortunately that cause of injury will not be something you would allow you to make any claim for personal injury compensation unless the incident was seen as an assault and reported to the Police accordingly. If that were the case, you could pursue a criminal injuries compensation claim, but otherwise there is no course of action available for you.

Reply

In case you get an accident with company motor while in the line of duty, should the company compensate you?

Ian Morris

UK law would see such an incident as separate to employer liability and any claim would be made against the insurers of the vehicle that caused the accident, any injuries and financial losses.

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I passed out in work due to not being allowed a break whilst on an 8 hour shift and working in a busy shop myself, when I collapsed I hit my head. I was made to finish my shift as there was no one to come and cover for me, then I was taken to hospital with a concussion, is my employer in the right?

Ian Morris

Although you can’t prove (in terms of a personal injury claim) that your employer caused you to collapse, their failure to allow you to seek immediate medical help is scandalous and dangerous. You should formally complain to the company Directors (in writing) regarding their negligence.

Reply

After a machine door slammed shut on my hand my manager wouldn’t allow me to go to hospital, is he in the right?

Ian Morris

No employer should prevent an injured worker from seeking qualified medical attention if the staff member is reporting injury.

Reply

I had a fall on a staircase at work and I have been off work for 2 months. I have completed the incident report, but my manager is emailing to attend with a supervisor whilst I am on sick leave? Is it right for my manager to ask me to attend whilst I am on sick leave?

Ian Morris

Your Manager is within their rights to ask you to to attend a meeting about your accident as they may simply wish to ensure that an accurate investigation of the accident has been made. However, if you are too unfit or not physically able to attend, you should inform the employer that you are not able to do so until you have recovered further.

Reply

I had an injury at work last year, were a pedestal hit my head whilst offloading a furniture truck, they gave me a few pills at work which helped to ease the pain. I had a severe headache a few days after the incident. The company took me to the Doctor the day I reported that I didn’t feel well and I went for physiotherapy for 3 weeks only for them to stop the treatment because they say they want a DELAY REPORT with the company’s letter head explaining why I took time to see the Doctor (because I didn’t go the day of the incident). I wrote my reasons for this in a report but they did not send the report to the physiotherapist to continue my treatment and I got a call from the physio telling me that if I don’t send the delay report, they’ll cancel the treatment and I’ll be liable for the medical bill. What do I do in this situation?

Ian Morris

Have you tried speaking with your direct Manager at work to get some help with this? The kind of injury that you sustained is known to not always be an immediately obvious injury, so the fact that you didn’t go to a Doctor or Hospital immediately shouldn’t really be an issue. The key thing is likely to be whether the accident was properly recorded at the time. If you can demonstrate that the incident in which the pedestal hit your head was recorded in an accident book and that the injuries you were receiving physiotherapy for are consistent with such an incident, you are unlikely to have any further problems with regards to the rehabilitation costs.

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I was stabbed with a dirty syringe in work. I signed no risk assessment. I went to hospital and received a hepatitis b jab and require 2 more. There were needles everywhere and we weren’t informed of this.

Ian Morris

This is a matter that we need to discuss further with you as you are likely to be able to make a claim for personal injury compensation in this matter. In your case, you can claim compensation for the emotional anxiety caused to you (due to the worry about potentially serious infection) and also for the disruption to your life and lost income etc for time needed at Hospital.

Our Solicitors have previously succeeded with claims of this nature and can help you to make your No Win No Fee claim for personal injury compensation.

Reply

My wife injured her back, after tripping over loose wires at work. This was a known issue and the floor manager at the time had failed to rectify and make safe – he has since been let go due to this. She badly hurt her lower back and coccyx and had a month off work – she still suffers now but could not afford to be off work any longer. The GP said she could return to work on lighter duties and said to discuss this with her employer

She has not yet claimed any compensation as she is concerned that they will find a way to fire her if she does claim

she discussed with the Ops manager before her return what the limitations would be and they agreed should could come back to work. However there is one task she said she would not be able to do as it requires heavy lifting, but they keep giving her that task and insisting she does this for up to four hours a day

As a bit of background, she was new into the job when the accident happened and was still in her probationary period. Once she returned to work they said that they would be restarting her probationary period as she had taken sick leave in the probationary period and that if she had any other absence in the next three months, she would be sacked – even though this accident was their fault.

The heavy lifting task is causing her so much pain but she is not given rest and cannot take any time off to recover. She has tried talking to her manager again but is ignored.

Is there anything she can do?

Ian Morris

Your wife has a legal right to pursue a claim against the employers mandatory insurance cover for the injury she sustained at work and the ongoing impact it is having on her. It is important that your wife knows that she cannot be dismissed or discriminated against by her employer for making a legitimate and honest claim for compensation.

The situation you describe that led to the accident and injury indicates to us that your wife has a valid claim for personal injury compensation against her employer. The employer appears to have been made aware of the risk of someone tripping on the loose cables and therefore had an opportunity to make them safe, have the area cordoned off or at the very least erect some adequate warning signs. Their failure to do so is employer negligence and leaves the employers insurers open to having to admit liability should a claim follow.

Should your wife wish to make a claim or discuss her situation with no obligation to take it further, please ask her to contact us on 01225430285.

In terms of the ongoing problem of being asked to perform duties that she had agreed that she could avoid due to her injury, your wife needs to put her concerns about this to the employer in writing. Having a written record of any report of an issue or complaint is vitally important in order to protect her interests should she need to take further action later down the line.

Reply

I have been injured at work where the fire extinguisher was down on the floor, so I tried to put it back up where it should be. When I put it back, it was not okay and it fell on to my left leg and hurt my toes. I was rushed to hospital and had to go through a toe amputation with another toe operated on. Will the employer blame me for the incident?

Ian Morris

You should not worry about whether the insurers of the employer may attempt to place the liability for this injury with you as our specialist Solicitors would seek to demonstrate that the fire extinguisher mount was faulty and argue that the extinguisher should not have been left on the floor in the first place. It would seem that you were simply trying to do the right thing in putting the extinguisher where it should be.

You have suffered a very serious and permanent injury and have a right to pursue a claim for personal injury compensation as a result of your accident at work. Please call us on 01225430285 to make further contact so that we can have our Solicitors advise you further and help you to make your claim for compensation.

Reply

Hi I work in a nursing home and one if the residents threw a dining chair at me and fractured the knuckle on my finger on my left hand.. I reported it at work and the nurse strapped it up but I was not able to leave and got to the hospital that day. We don’t finish until 8pm so I was tired and went straight home to bed.. I went to work the next day in pain and left a 7pm to go to the hospital where they xrayed my finger and confirmed it was fractured. The hospital strapped it up. My employer asked me if I had a sick note but I said no I would go into work as normal which I did and struggled with work and also writing because I am left handed. The manager said we will look after you at work but after a few days I was put upstairs to work where there is more risk off the residents for getting the finger bent or squeezed by the residents. I asked if I could work downstairs and I was told no you will be OK bt the deputy manager. My knuckle still hurts now and is really painful at times. What steps could I take if any with the workplace. Thankyou Tina

Ian Morris

Were you aware that the resident in question could be violent or aggressive? Were you appropriately trained and equipped to work safely? If the employer failed to ensure that the risk of injury by resident assault was minimised, you could pursue a claim against the employers insurance for the injury to your finger.

Our specialist Solicitors would be more than happy to discuss your enquiry in detail and advise you on the potential to pursue a claim. If you would like further advice, please provide additional information via the form on the start your claim page of our website. We can then call you and discuss this in more detail with you.

Reply

I have ruptured my ACL torn my meniscus and MCL doing my job. I work in a SEN school and we were short staffed that day. We also had an agency worker in with us. The agency worker didn’t know how to deal with the child so called me over. I moved the child across the room and while manual handling the child stopped abruptly so I did too so I didn’t hurt the child. As I stopped my knee gave out. I went to hospital the next day and have had MRI and since found out about the injuries mentioned above.
Us being short staffed I feel is the reason behind this happening. Can you help?

Ian Morris

Being short staffed – if it is a one off and unavoidable situation due to sickness or similar – is unlikely to be something for which you can hold your employer liable. However, if a lack of staff has been a repeat problem that has been reported by staff members, is causing people to be at an increased risk of injury yet nothing has been done, then there is a potential for you to pursue action against your employer for the injuries you have sustained whilst at work.

Lisa

Thanks so much for your reply. We were always short staffed and had alot of different agency staff in with us but alot of the time we were always a team member down.

Ian Morris

Our Solicitors will now consider your injury and the circumstances surrounding the same.

Reply

I pulled my rib/shoulder area last year at work as my boss expecting too much from me when lifting a box. Now after a year (but not without pain) I am better but under a physiotherapist. But I am now concerned as my work seems to be putting more pressure on me and the stress won’t help either as I am scared it will happen again. Can you give me any advice?

Ian Morris

Is your employer aware of your injury from last year? Was an accident book record filled in at all? If an employer is expecting you to lift and move items within the workplace, it is imperative that the employer provides you with the appropriate manual handling training to ensure that you are working safely. If they have failed to do this, you can seek to pursue a claim against them for the injuries and losses caused to you.

In terms of your future concerns, you should inform your employer in writing as to what worries you have and what help or assistance you need from them.

Reply

Please use the ‘start your claim‘ form on our website to make further contact and we will gladly investigate your situation with a view to pursuing a No Win No Fee claim for compensation for you.

Reply

I injured my knee at work. The injury was a direct result of the lights failing in the courtyard. I thought it wasn’t serious and worked the next few shifts, i did not fill in an accident form as believed it just a minor twist. On my days off the injury became worse and i attend AE. I was diagnosed with a serious tendon tear in my left knee. I have just returned to work after nearly 4 months off sick having physiotherapy.
The work occupational health report requested management to complete an incident report so i assumed it was treated as an industrial injury. I was told yesterday it wasn’t because i returned to work after the accident.

Ian Morris

The fact that you didn’t report the injury immediately should not prevent you from pursuing a claim for compensation. Whilst an accident book entry at the time of your injury would have been useful evidence to support your claim, there are understandable mitigations as to why you did not – with particular reference to not initially realising the severity of your injury. It is not uncommon for injuries of a soft tissue nature, such as the one you have sustained, to not be immediately obvious in there severity and our Solicitors will be able to demonstrate this should you pursue a claim.

As your injury was caused because the lights in the courtyard at work had failed, it may enable you to succeed with a claim for compensation.

Reply

Hi I had an electrical shock at work, I was instructed a light fitting was dead & safe to work on but I got switched on causing my shock/injuries, my foreman got the sack for telling us it was safe, but my employer has blamed us for not checking if it was live ourselves? It was proved dead on the Saturday but got switched on Sunday at the time of the accident… Even though the foreman told us it was safe,
Is it worth starting a claim?

Ian Morris

Given the circumstances of the electric shock injury you sustained I am of the view that you should pursue a claim and I confirm that we would be more than happy to help you to pursue your claim for compensation. As you were advised by your foreman that the area was safe to work on, you have followed the instructions of a senior colleague and are not at fault for the incident in which you were injured.

Reply

Hi, my employer brought in a document he had typed up which was entitled a no trip policy. Basically disclaimer really saying that if an employee falls at work they can’t sue him. Is this even legal.

I had a fall yesterday on an outside paving stone along a path which I have to walk along to get to the outside store room. The paving stone itself is all cracked and uneven. I wasn’t seriously injured just bruising to my ankle leg and hip. Surely the owner of the business is responsible for maintenance and safety of the building and grounds so employees don’t fall on neglected areas.

Ian Morris

Of course the business owner(s) cannot absolve themselves from liability should an injury or loss occur through their own negligence. In this case, it would seem that their disclaimer is absolute balderdash!

As employees, you should make sure that ANY and ALL hazards within the workplace, both inside and outside, machinery, tools, equipment and premises are reported to the employer in writing. The employer is then on notice to ensure that items are repaired, made safe, that correct training is provided and risks of injury are removed.

With regards to your accident yesterday, it is important to make sure that an accident book record has been made with the employer in order to ensure that there is evidence to confirm that you were injured at work. Ideally, you should document the cause of your fall too – some photographs of the damaged paving surface would be really helpful. If your injuries are sufficiently severe, make sure that you get medical attention to ensure that appropriate medical evidence is available to support you should you pursue a claim for compensation.

If you would like our help to make a No Win No Fee claim, please call us on 01225430285. Alternatively, you can use our website to start your claim and get help that way.

Reply

I work as a caretaker while changing the bins around one bin jammed up and I ended up with a torn cartilage in my knee.
I have reported the bins are dangerous but nothing gets done.
Can I clam damages from my housing association?

Ian Morris

As you have reported an item that could cause injury and nothing has been done, we can help you to start a claim for the injury that the item has caused you.

Reply
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