What Are Employer Responsibilities To Injured Staff After A Work Accident?

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Every employer has responsibilities to follow after an injury or accident at work. Whether this in the workplace or out on site, your employer should take the necessary steps to ensure that you are working in a safe environment. Health and safety laws are there to be followed to avoid accidents or injuries. If an employer does not have proper procedures in place or otherwise fails in their duty of care, they can be sued by injured employees.

Whilst some accidents can not be foreseen or prevented, the majority tend to involve scenarios that could and should have been avoided. Accidents at work happen when corners are cut, adequate risk assessments are not made, when staff members are not suitably trained and equipped. This can sometimes be the fault of the employee but it can also be the fault of the employer. The government has a number of health and safety guidelines that must be followed and it is an employer’s legal obligation to ensure that these guidelines are implemented. If they haven’t been, then your employer is breaching their responsibilities.

If this is the case, an injured employee has the right to make a work injury claim. This would be paid by the employer’s liability insurance.

Employer responsibilities after an accident at work

Employers have responsibilities when one of their staff members is injured in an accident at work. Regardless of the accident specifics or severity of injury, all employers should have a pre-planned policy that is published, known of by key staff members and put in to place whenever the worst happens. It doesn’t matter if the accident seems innocuous – like a slip on a wet floor or if there is a very serious accident when staff members suffer critical injuries, the way a company handles accidents should always be the same.

Good employers will deal with accidents in a professional and effective manner. They will record details of an accident in their accident book, report it to the HSE if required, and not stand in their employees way should they need to make a claim for compensation. Bad employers will be less helpful, they may try to prevent access to the accident book and be obstructive towards staff who are injured, perhaps even threatening them with the sack.

Accident reporting

Employers must ensure the details of any incident, no matter how minor, are recorded within an accident book or accident recording system. In cases of serious injury or even death, there are additional responsibilities on an employer where the ‘Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013′ requirements become mandatory. This process is known as RIDDOR and ALL employers must adhere to the requirements to avoid serious breaches of health and safety law. Indeed, it may be a criminal matter if company managers and senior staff to fail to comply with the requirements of RIDDOR. All accidents at work must be reported to RIDDOR where the injured employee is caused to be away from work, or left unable to work as normal, for seven consecutive days or more because of the injuries that they have sustained. The report must be made within 15 days of the accident to the Incident Contact Centre of the Health and Safety Executive.

Paying sick pay

It is important for employers to take an accident seriously, giving an employee all the support needed to get back on their feet. Employees may need to take time off to recuperate from their injuries so adequate relief measures should be discussed. Not all employees will receive full pay if on sick leave from work, however, all employees are entitled to Statutory Sick Pay (SSP) if they do not get full sickness pay. If a successful compensation claim is made, the employee should be able to recover their lost wages.

Offering light duties

If the employee’s usual work involves aspects of hard physical labour such as heavy lifting, carrying, climbing or standing for long periods, the employer is duty bound to accommodate returning to work on lighter duties (if they exist) whilst recovering. For example, it could be that a back injury will prevent heavy lifting. Therefore, placing the employee in an office for a few weeks on lighter duties means they can return to work and continue to earn their usual salary. This change in duty can apply to psychological injuries, such as stress, as well as physical injuries – removing the situation causing the problem can often help.

What you should do if you are injured at work

All employees have rights if they’re injured at work, even agency staff or temps. If you have suffered an injury because of employer negligence you will be entitled to claim compensation. To do this successfully you need to prove the employer is liable, and this takes evidence. Which is why, along with medical reports, a true report of the accident is so important.

If your employer is taking no responsibility for the injuries you sustained, they may not even let you see or use the accident book to make a report. If this is the case you should speak to a solicitor sooner rather than later.

Claiming compensation after an accident at work is not a great outcome for either the injured employee or the employer. Although a successful claim can see an employee recover their losses and receive compensation for their injuries, all claimants would rather that they had never had their accident in the first place. Most will have concerns about making a claim and whether it will affect their employer or job if they do. This fear can be played upon, and we understand that you may be placed under pressure by your employer NOT to pursue a claim for personal injury compensation. However, it is illegal to imply redundancy or the sack will follow if a claim is made, whether by threats or other pressure, and any employer doing so could face additional legal action on that as well.

Clearly, the decision as to whether or not to pursue a claim rests with the injured employee. If the injuries are minor, will cause no long-term problems, and the employee can still work and therefore not lose wages after an accident at work, they may well decide that they do not wish to pursue a claim for compensation. However, where the injuries are more serious and an inability to work follows, making a claim for compensation really is the only option, and a right, for most people.

It’s usually really quick for us to find out if you have a valid claim, just leave a question below or call us on 01225 430285, or we can call you back.

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Comments & Questions

Read on for questions and advice about claiming...

My friend used to deliver granite & marble for a small company (6 people). Earlier this year a piece of marble slid off his lorry whilst helping a business customer unload it at the customer’s premises. He was hospitalised immediately for 2 days, and off work for 10 weeks. His boss said he had cctv so there was no point in pursuing any kind of claim. He has since been dismissed from the company, and I said to him he should have seen a solicitor at the time. He has attempted to get the RIDDOR and any subsequent investigation report from his ex employer, but he’s getting told by his ex MD that was done by the customer, and he will try to get it from them for him. It’s now been 20 days but despite additional requests no information provided.
How does he get the information to see if he was at fault as his ex MD inferred? Does his ex employer have a legal obligation to provide the information?
Thanks

Ian Morris

The employer is not obliged to pass on such information, but there is no reason not to do so. In terms of whether or not there is a claim and who was at fault, it is not for your friends employer to be judge and jury as they are not independent and do not have a qualified legal view of the situation.

This is a matter that needs to be considered in detail by a specialist personal injury Solicitor – such as those with whom we work. The best course of action would be for your friend to make contact with us directly so that we can obtain specialist advice for him and pursue a claim against his former employer should it be deemed appropriate to do so.

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I slipped at work on a wet floor due to a fridge leaking and a tin fell on my head causing an inch cut to the top of my head. My employer only seemed to be worried about me getting back to work after 40mins my head was still bleeding a lot so I left to go to a&e.

Ian Morris

Please call us on 01225430285 – you have a valid claim that would appear to be strong and our initial view is that our Solicitors would be likely to succeed and obtain you compensation for the injuries sustained. In your case, if there is any permanent visible scarring, the value of the claim settlement would reflect that along with consideration of other injuries and loss of income or other incurred costs.

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I had an accident at work that needed an operation to correct the problem but this operation has failed and I require another operation.
Due to a mixture of sick leave and the Furlough system I haven’t worked for 10 months but due to lack of funds i need to return to work but will not be able to do my original job till after the next operation. The company has accepted full responsibility for the accident, can my employer refuse to find me another job and make me unemployed? Also since the accident was the company’s fault can I ask them to pay privately for the operation as it may take a long time before the NHS can do the operation?

Ian Morris

The only way that you can ensure that payment of any medical/rehabilitation costs is made by the employer is to make a claim against them for the injuries sustained in an accident at work. By making a successful claim, you would recover compensation for the injuries sustained and the pain/discomfort caused by them, recover any loss of income and also medical costs.

If you have not already made a claim, please call us on 01225430285 to start your claim and get the ball rolling.

In terms of your employer and whether they can dismiss you for being unfit to perform the duties you were employed to perform, they do have a right – after due process – to terminate your employment. However, the employer would only wish to do so if there was no realistic prospect of your return to work in the relatively near future. Given your situation, your employer will likely either find alternative ‘light duties’ for you to do until your next surgery, or keep you on sick leave until you have had surgery and are able to return to your pre-accident duties.

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I have been off of work for one year after undergoing an operation due to a work place injury. My surgeon says I can go back on very restricted duties, but my employer says I am employed to do a certain job so there’s no work for me. They have said they will see if there’s anything else I can do but doesn’t look likely. Where do I stand?

Ian Morris

Whether or not the employer is entitled to refuse your return to work unless you can perform the duties you were initially employed to do is an employment law matter and should be addressed to a relevant specialist.

In terms of your injury being caused at work, we can assist with a claim for compensation for the injury sustained including pain, discomfort and rehabilitation costs along with recovery of any loss of income caused by the absence from work.

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My employer has regularly had my colleagues and I at work understaffed and fails to make much communication with us.
Just under two years ago i had two operations on my right knee and due to the understaffing I’ve been struggling to keep up with the overflow of work and would not receive sick pay if I were to take time off (other than SSP).
I’m very concerned that I may cause serious injury if I continue working under these conditions which my employer doesnt seem to be willing to rectify.

What do you suggest I should do?

Ian Morris

You should make a written report to your employer – so that they are on notice and cannot deny being on notice – of your concerns and of the risks you believe you face. The employer is then compelled to review practices and if applicable, make reasonable adjustments to the working environment.

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My finger was caught under a clamp for the guillotine at work. I had to go to hospital for treatment but was told to return to work. I enquired about using a days holiday to enable me to go home for the rest of my shift that day but policy is we aren’t allowed time off throughout September and they had light duties I could do.
On 30th Sept I was sent home from work due to my injured finger as I kept knocking it. I have now been to see my GP with the pain who has given me an unfit for work note for 30 days. My problem is I’m not totally certain my employers have dealt with the incident correctly and accordingly. Or if they have even treated me fairly in the first place when the accident happened. Any advice would be greatly appreciated.

Ian Morris

Our specialist Solicitors can help in deciding whether your injury was caused through your error or because of a failing on the part of the employer. The Solicitors will want to know about the training you have had to use the machine in question and how the injury happened. It is no surprise that the employer is placing blame on your shoulders at this stage as you have had no representation or input in to their investigation.

We would like the opportunity to speak with you to find out more about your work, what training you have had and how you were injured so that we can have this matter considered by our specialist Solicitors with a view to pursuing a claim for compensation. Our Solicitors can also consider whether your employment rights have been upheld or undermined and advise you on that.

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Hello, I’ve recently hurt my back at work and had to take time off when I returned back to work one of the store managers said I was not to stack shelves, but other manager in the store made me do so which has resulted in my back being sore again. I’m wondering if that should be allowed due to having back problems?

Ian Morris

Whether or not you can or should lift is not a matter for any of the Management team at your workplace, but a matter for your GP. If your GP feels that you should avoid heavy lifting for a while, you should be provided with a conditional fit to work notice that indicates that you can work, but only on restricted duties.

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I have a knee injury which doing certain duties at work worsens, I have attended the works physio and he has sugested i avoid the duty that causes my knees to hurt but my employer keeps putting me on these duties even after getting the report back. I have also had chats with them about my knees and the take me off the work for a week then roster me back on it the following week this does not help, what are my rights?

Ian Morris

You need to speak with your GP regarding your knee issue and see if they can provide a Doctors note for you to pass to the employer.

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My son is an HGV delivery driver. Whilst using an electric pallet truck, it slipped on the wet tail board of his truck, resulting in his large toe (left foot) being dislocated. He went to A&E where they put it back in place. His employer has told him that he has to take at least 4 days off work and he has been told he will not get paid in this period and that he must claim SSP. Is this right?

Ian Morris

Although your Son was injured in an accident at work, the employer is not obliged to pay his usual salary – unless their contract offers such a benefit. The legal position is that an injured employee who is not afforded sick pay within their contract of employment must claim SSP for any qualifying period away from work.

Your Son’s only option to recover the lost pay is to pursue and succeed with a claim for personal injury compensation arising from the injuries sustained in the accident at work.

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I broke my leg at work due to a wet floor sign not being put up after the floor was mopped . Who is responsible the company that employs me or the cleaner who didn’t put sign up ?

Ian Morris

It would be most likely that the cleaning company contracted to undertake the cleaning at the workplace would be the liable party. You certainly have a valid right to pursue a claim for compensation due to the cleaning contractors failure to erect a hazard warning sign after making the floor wet.

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If I had an accident on site and then the employer decides to say I’m not meant to be there to cover their backs am I entitled to claim?

Ian Morris

As long as the accident can be attributed to negligence, the details of any injuries have been reported and medical treatment received, you can pursue a claim.

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Does an employer have an obligation to take you to the hospital if needed?

Ian Morris

An employer has an obligation to ensure that an injured employee is not denied the opportunity to seek medical treatment. In normal circumstances, sensibility should prevail – for a serious injury, an ambulance should be called or where the injury remains serious, but it is safe to do so, an injured employee could be transported to Hospital by taxi or in a company employees vehicle. Of course, in some circumstances, an employee may take themselves to Hospital.

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Hi, what would happen if an employee is injured at work and broken their ankle but they are wearing the wrong footwear. The manager has already told the employee to wear appropriate footwear, and a short while later they are injured. How would situation be dealt with from an HR point of view? Thanks

Ian Morris

In this scenario, the injured person can still make a claim but is likely to have to accept an element of ‘contributory negligence’ (probably 50% or so).

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Hi there.
I suffered an eye injury whilst working on a bailer with no eye protection only thing is It was off the books (a trial period he called it) and was denied access to the accident book. No P60 no P45.
They also had us working in unsafe conditions and put my life in danger more than once (demanding that I be lifted up to a height on the forks of the fork lift, to hang a wire over the rafters of the warehouse) no ropes or harnesses I have video evidence of this.
I lost my job after persistently asking for the safer conditions and want to make sure no one else is out at risk.

Ian Morris

Was your injury sustained within the past 3 years and if you have had medical treatment for the injury you describe, we may be able to pursue a claim for you. Of course, having evidence to support the fact that the injury was sustained at the workplace could prove to be the difference in such a claim failing or succeeding.

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I hurt my arm couldn’t work, told me could go home I walked in pain home on my own… Should company have giving me transport home?

Ian Morris

There is no legal requirement for an employer to provide transport for an employee. However, there is always the moral side of things that should have seen your employer ensure you could get home without undue distress.

In terms of your arm injury, how did that happen and what was the injury? You may have a right to make a claim for the injury you sustained at work.

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i injured my eye on Friday it started bleeding straight away, went to opticians after work i was asked to pay a fee for an ocular scan, should the company reimburse me?

Ian Morris

Your employer is not obliged to pay your medical costs under UK law. If you are injured in an accident at work and incur costs as a result, you could recover your losses and expenses by pursuing a successful claim for personal injury compensation. In your case, the cost of the scan would be recoverable under your special damages should you succeed with a claim.

In order to advise you as to whether or not you have a valid claim against your employer for the injury to your eye, we need to know more about the work you were doing and how the accident happened. It would be good for us to have the chance to speak with you for a few minutes so that our team can help you to understand whether or not you can claim. Please call us on 01225430285 or make an online enquiry to get further help.

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Hiya Ian
I’ve dislocated my shoulder at work and it is now back in the joint and work want me to go back and basically do nothing. I don’t get paid for being off work and this would give me full pay but would this invalidate or make any claim weaker?

Ian Morris

It would not make any claim weaker or invalidate your claim. If you can do ‘light duties’ and therefore earn your usual salary whilst you recover from the injury to your shoulder, that is a good thing and will prevent you from having to stress unduly about lost income.

Whether or not you can make a claim and whether or not a claim is weak or strong will depend on the nature of the incident in which you were injured. In your case, if negligence can be attached to the injury – whether that be the employer failing to provide you with adequate training, the correct equipment or some other form of negligence in the workplace, it is the cause of the injury that is key here. If you did have lost income and other costs to claim as well as injury compensation, that would not impact on whether or not your claim could succeed.

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I was injured at work, I had to take time off on SSP. I have been given a return to work, sick note with amended duties. My employer has told me their are no light duties. I must go home and am back on SSP. Is this normal ?

Ian Morris

The employer does not have to provide light duties – if no light duties are available, they are with their rights to send you away on SSP until you are fit to work.

You can recover your lost income by making a claim for work related injury compensation. Please call us on 01225430285 to discuss your accident at work and we can help you find out whether or not you can make a claim for compensation.

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Hello, I was injured at work, after the injury they had stated I am to have a second man to assist me while I recover and they looked into getting me a back harness to support my back while at work. The back harness was denied, and the second man is only “as and when” one is available. I work as an alarm Engineer so when they cant get me a second man, I am forced to do the job by myself, which then causes me to have to have a half day as the pain is too much to do by myself and if I can only manage a half day this goes unpaid. Is there anything I can do? As they are not helping me recover after the injury.

Ian Morris

You can make a claim for the injury sustained at work – if the injury was not caused through your own fault. Please call us on 01225430285 or use our ‘start a claim’ page so that we can find out more and look in to the possibility of our Solicitors pursuing a claim for you on a No Win No Fee basis.

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I slipped on a puddle of oil at work and injured my wrist and ankle. I got it put in the accident report form but my manager filled the form in incorrectly. The manager then told me to sign it the way she had filled it in. I pointed out that it was incorrect but she told me to sign it anyway. I refused and took the form from the table to photocopy it, and the manager snatched it from my hands which hurt my wrist even further and she refused to let me take a photocopy of it!

I demanded a copy of the incorrectly filled in form and took the form back from her. She is now claiming I assaulted her, and I am now on suspension facing a disciplinary and a probable dismissal.

Ian Morris

We would like to hope that the suspension will end with you returning to work, once the employers realise that your Manager was in the wrong. It is important that you make written representations to them outlining what had happened and comment on being pressurised to sign an accident book report that was inaccurate. That in itself should result in an investigation in to your Managers conduct.

It is vitally important that an accident book report is accurate, especially from the perspective of the person injured in the accident at work. Therefore you did the right thing in refusing to sign the report when it was not accurate.

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