Your rights after an injury at work and how to claim compensation

Workers researching their rights after being injured at work

Even though the vast majority of employers take issues of health and safety management seriously, and do all they can to provide a safe and secure environment for their staff, accidents at work will always happen. For anyone injured at work, not only are they faced with the pain and discomfort of their injuries, they’ll also be torn between their responsibilities to their employer and to themselves.

It’s hard to know where to turn and how to approach things in the right way so that all parties are happy to get a claim resolved. Therefore, to query what rights you have after an accident at work is a sensible thing to do. Knowing where you and your employer stand legally will help you and them to see everything more clearly and avoid misunderstandings.

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Employer pressure – threats are against the law

A very common worry for people is how making a claim will affect their job. This fear can be played upon, and we understand that you may be placed under pressure by your employer NOT to pursue a claim for personal injury compensation.

Employers that are liable on grounds of negligence for accidents at work and injuries sustained in the workplace have no right whatsoever to prevent an employee from pursuing a claim for personal injury compensation. Indeed, threats, whether they are blatant or coercive that imply redundancy or the sack will follow if a claim is made are illegal, and any employer making such threats could face legal action on that as well as a claim.

Know your legal rights and responsibilities

If you have been injured in an accident at work, it is important for you to understand your rights so that you can confidently manage your recovery and working future. We can help you to understand your legal position and what to do after an accident at work.  We can help you to understand the claims process, how things like the costs of making a claim on a no win no fee basis are met and answer common questions about issues like whether claiming compensation after an accident at work can impact on your employer or colleagues.  Below is a basic plan of action you should try to follow if you have been injured at work:

  • You should record the details of your accident within your employer’s accident book. Make sure you state the details and that you do not sign any record that does not match your version of the events. If you haven’t done this already, don’t worry, we can help you to do so.
  • Seek medical treatment. Most workplaces will have a designated first aid officer. You should see this person but also make sure that you either visit your GP or local A&E department. If an employer attempts to prevent you from seeking medical attention, they are in breach of the law and acting completely improperly.
  • Take time to recover. As any doctor will inform you, most injuries require some rest. Therefore, taking time away from the workplace to aid your recovery will not only benefit you by reducing the length of time that you are injured, but also benefit your employer by enabling you to return to full duties at the earliest opportunity. If your employer is pressuring you to return to work, with threats of redundancy if you do not, you should seek legal advice regarding this issue. An unfit employee is a dangerous employee and not only will you be risking your own health by rushing back to work, but you could also be risking the health of your colleagues.
  • Seek light duties.  If your usual work involves aspects of hard physical labour such as heavy lifting, carrying, climbing or standing for long periods, your employer is duty bound to accommodate you (where possible) in returning to work on lighter duties whilst you complete your recovery. It could be that you usually work in a heavy lifting capacity but that your injuries will prevent you from doing that for sometime. Therefore, if your employer can accommodate you within an office for a few weeks on lighter duties, you can return to work and continue to earn your usual salary.
  • Sickness payments. Not all employees will receive full pay if on sickness leave from work. This depends on the contract you have with your employer. However, all employees are entitled to Statutory Sick Pay (SSP) if they do not get full sickness pay. Although SSP is far from a living wage, it could be enough to help you get by. Make sure that your employer has registered you for SSP. If you are unsure, you should contact your local benefits office.
  • Attend ongoing medical appointments.  If you are back at work but still receiving outpatient treatments for your injuries, such as physiotherapy or check-ups with a consultant, your employer MUST release you to attend the same.
  • Pursue a claim for personal injury compensation – we can tell you pretty quickly if you have a case or not, just fill out the claims enquiry form on this page. It is your right to receive compensation for the pain and discomfort caused to you by the injuries you have sustained and also to recover the losses (such as lost income) should you be out of pocket. Your employer cannot sack you for doing so or even make your working life ‘hell’ upon your return. If you find that an employer makes your life difficult after you pursue a claim, you could have grounds for legal action against them, possibly even constructive dismissal. In such circumstances, you should seek advice from a solicitor or your local citizens advice bureau.

How to make a successful claim for compensation

Just because you have been injured whilst at work, it doesn’t necessarily mean that you will be entitled to make a claim for personal injury compensation. In most cases, it is relatively easy for us to evaluate the likely outcome of a claim so we advise you to contact us to discuss the details of your accident. Most importantly, we know what questions to ask to work out whether it is likely that you would be able to prove that your employer was liable for your accident and therefore responsible for compensating you for your injuries and any other losses that you may incur.

The most important thing to do after an accident at work, once you’ve received medical attention, is to find out where you stand legally.  We can help to make sure that the details of your accident have been recorded properly and by the right people.  The sooner you start your claim, the sooner we can help you make sure that there will be no chance for your employer to evade responsibility for the situation in which you find yourself.

All accidents and causes of injury should be reviewed on an individual basis.  No two accidents are the same and with this in mind, it is vital that you seek proper advice so that you know whether or not you have a viable claim for accident at work compensation.  However, there are some basic pointers that can help you identify where you stand regarding the strength of a claim or otherwise.

Employer responsibilities

  1. Did your employer ever give you any training? (this could relate to manual handling training, specific training to use certain machinery or other job relevant training).  If the answer is no, your employer has breached health and safety guidance already.
  2. Were you given an induction to the workplace? This would include guidance on accident management protocols, safety exits, hazard avoidance etc.
  3. Were you provided with, or advised what personal safety and protective equipment you should have to complete your job safely?  If the answer is no, your employer could be liable for your injury.
  4. Did your employer adequately maintain equipment and service machines?  Did they ensure that safety guards and mechanisms worked?
  5. Were you advised how to report accidents and how to access the accident book?
  6. Did the employer ensure correct staffing levels and an adequate amount of first aid trained staff?
  7. Did your employer act upon reports of potential risks of danger to employees?

The above is just a guide and there could be many more ways in which an employer would be liable.

It’s your decision

Clearly, the decision as to whether or not an employee should pursue a claim rests with the injured employee. If the injuries are minor, will cause no long-term problems, and the employee can still work and therefore not lose wages after an accident at work, they may well decide that they do not wish to pursue a claim for compensation.

However, where the injuries are more serious and an inability to work follows, making a claim for compensation really is the only option, and a right, for most people. Whilst there is no quick fix to covering the issue of lost income, a successful personal injury claim will see a claimant recover a settlement for their injuries, ongoing treatment and also for their special damages which covers losses such as missed salaries.

Every claimant needs to be sure that they wish to pursue the claim. It is pointless from the aspect of the claimant, solicitor and ourselves for anyone to start a claim if they are not certain that they will see it through.

Find out more

Contact us for confidential, friendly advice and we can give you an idea of where you stand, and whether or not you have a case for claiming compensation from your employer. There’s also plenty of other advice on our website with regards to making a claim if you’ve had an accident at work. You can also leave a question below which we’ll answer as quickly as possible.

Filed under Work Accidents

264 questions   ASK YOUR OWN

  1. on 22 May 2017 I had an injury at work. and it was identified that I had a torn legaments and due to this injury am now attending physiotherapy on Tuesday and Friday’s from that date. so my question is should the company provide me with the transportation to the physio or should I be the one who transport myself? if the company should provide me the physio and the staff support is not willing to do that what should I do? cause in my case some ppl where being catered transport by staff support and am not. what is exactly the right procedure regarding transport

    1. Thank you for commenting on our article about your rights after an injury at work. I am sorry to read that you tore ligaments as such injuries are extremely painful and can take a lengthy period of recovery.

      I’m afraid that there is no hard and fast answer to your question regarding your employers responsibilities and whether or not they have an obligation to provide you with transport to and from physiotherapy appointments. In the UK, there is no obligation for employers to provide transport to or from medical appointments. In most cases, employers will not provide such a service as they would deem it to not be their responsibility to do so. Indeed, in cases where employers do provide such transport, it is a rarity and will depend on the contract of employment held by the injured employee.

      It may be that you have a viable claim for compensation against your employer for the injuries that you sustained. In the UK if you succeed with a claim for compensation, you can claim compensation for the injuries you have sustained as well as recovering any lost income and costs incurred as a result of the accident and injury. This element of a personal injury compensation settlement is known as a ‘special damages’ claim. In your case, if you succeeded with your claim, you would be able to claim the costs for any tranport and parking fees that you incurred whilst attending physiotherapy.

  2. Hi my sons just had an accident at work, a building site, whilst building his wall his leg fell through a hole, with some type of metal poking out, that should have been covered previously! Causing him to go by ambulance to a&e being admitted for surgery due to to the large gash going through his calf. It’s causing him some discomfort only happened fri, he’s due to go back to hospital for follow up next fri, we don’t know how many stitches weather he needs to have any pyshio ok to use it walk drive etc. Yet him firm are asking him to go back on light duties before the weeks out! Obviously not to cause them any more grief, my son feels torn! What advice can you give please? It feels like their pressurising him, & he’s not allowed to even get over an incident that was the fault of the firm.

    1. Thank you for visiting our website. Your Son’s injury at work sounds extremely painful and most distressing.

      Firstly, on the basis of what you have described, there is clearly a case of negligence here as the opening/hole that your Son’s foot/leg went through should not have been opened or the cover that was over it should have been strong enough to withstand pressure. I think that your Son should pursue a claim for compensation for this injury as it is likely that he will have suffered long standing injuries in this incident. Of course, there is a very nasty laceration injury that will leave a permanent scar, but the long standing problems that can be caused by such a serious laceration will include nerve damage and muscle strength. In the future, such injuries may affect his ability to work properly and it is therefore vital that he takes every step he can to protect his rights going forward. Whilst he has a period of up to 3 years to pursue a claim for compensation, evidence shows that the sooner the claims process is commenced, the better the outcome for the claimant.

      With regards to his employer asking him to return on light duties, I would see that as a positive offer from them. If your Son is not be ready to return to work and his Doctor feels that he requires a period of rest, then he can simply inform the employer that he is unfit to work and provide a Doctors note to confirm the same. Whilst he may not receive pay if he is away from work on sickness (only SSP), he would be able to reclaim any lost income through a claim for accident at work compensation if he were to succeed. The offer of light duties will enable your Son to earn his usual salary and therefore avoid the stress of money worries or ability to pay ones bills and expenses. He should not feel torn or pressurised because the decision to return to work can only be taken by the employee on the advice of their Doctor.

      We would be very keen to pursue this claim for your Son. To this end, please forward contact details to me via email to [email protected] and I can then call to discuss things with him in detail.

  3. I am a postman. Whilst delivering a parcel to an address, I was attacked by the owners dog as he answered the door. The dog ran from behind him and bit me on the lower left leg. The gash in my leg was aproximately 3cm long and 1cm deep, plus other cuts which I have photographic evidence of.

    Can I claim anything. ?

  4. I slipped whilst at work in staff toilets as floor was wet from water from the sinks. I have lost 3 weeks of work including regular overtime .felt i had to get back asap but am struggling with my knee from the slip. I work as a shop assistant which is on your feet for whole shift. Have been told this loss of time will stain my record for 12months where do i stand?

    1. Make sure that an accident book record has been made and in that, you should point out the cause of the slip and nature of your injuries. I think you have a viable claim here and this is something we’d like to help with.

      Please email your contact number to me at: [email protected] and I’ll call you to take some further details and help you get your claim started.

  5. Probably something or nothing here but while at work today tidying the shop floor I banged my head on a glass shelf used for propping that’s hidden between arms of clothing. My head started to swell and suddenly became nauscious and dizzy. I have been sent home from work after completing an accident form. Just wondering if I could go further with any action or if it’s best left?
    Thanks

    1. Kieran

      It sounds like this shelf was invisible and therefore a hazard that should have not been there. In this case, I’d be hopeful that you have a valid claim for compensation.

      Clearly, we need to know more to properly advise you and as such, please send me your contact number by email to ([email protected]) and i’ll call you to take further information and help you get this started.

  6. Hi odd question here i work alone in a busy fish shop I was serving putting gravy into the container turned to answer customer while I push the lid on put to much pressure on one side of the lid and exploded into my face, as was on my own i rushed into the back splash water all over me went back to serve customer and straight away went for help do i have a claim no official break and working alone thanks
    Karen

    1. Karen

      Hi, the situation you describe is an unusual one. The fact that you were working alone would not necessarily lead to you having a successful claim as some jobs are done on a solo basis. In your case, the fact you were working alone did not in and of itself cause you to sustain injury. The cause of the injury was the pressure applied to the container lid and the hot fluid within the same.

      Your prospects of success will come down to training from the employer and whether they have adequately staffed the workplace and risk assessed the role. Perhaps the containers used for the hot gravy are not adequate?

      We would be very happy to investigate this further for you and it could be that our specialist Solicitors are able to locate an avenue of liability that would enable the claim to proceed.

      Please send me your phone number to: [email protected] and I’ll give you a quick call to take a little more information and then get the right specialist solicitors to discuss this with you further.

      I look forward to hearing from you.

  7. Hi, I had an accident at work driving a FLT, I hit a pot hole which jarred my back and caused quite a lot of pain, I have asked my Employers for a copy of the Accident report, and they are refusing to give me a copy, can they do this, Thanks Steve.

    1. Steve

      Thanks for coming to us after your accident at work. I am pleased that you found our compensation claims website to be of use.

      There is no obligation for an employer to allow workers to view the contents of an accident book or an accident report form. Most employers are happy to allow workers access to a copy of accident books and allow them to view what has been noted following an accident at work.

      In your situation, I can imagine that you are feeling frustrated by the attitude of the employer and given that they are refusing you access to the report, it is understandable that you may be questioning whether or not they are being honest in terms of what they have recorded. With this in mind, it may be wise to protect your interests and ensure that an honest report of the event and your injuries is on record. To this end, I would advise two things.

      Firstly, I would take a photograph of the pothole that you hit whilst driving the forklift. This will protect your interests going forward if the area is repaired and the hazard removed.
      Second, I would email or write to your employer outlining that due to their refusal to allow you to see what has been recorded that you wish to put on record your version of events. You should state what happened and where and how you were injured. If the pothole was unmarked with no warning or sign, you should draw attention to that issue and also state how your injury is affecting you. You could also provide a photograph of the pothole in question to corroborate your report.

      We have a number of identical claims in process at the moment and have succeeded with claims of the same cause many time previously. Indeed, we have recently succeeded with a claim for a client who was an FLT operator at a large haulage site and within the site there were two sections of yard that were at slightly different heights. The FLT operator had complained that to drop the couple of inches from one pad of concrete to the next was causing pain and also presented a health and safety risk, yet the employer ignored his concerns. He later sustained a slipped disc as a result of driving across the change in height of the two concrete pads and was left unable to work for a lengthy period.

      We would be very happy to assist you further with regards to a claim for compensation for the injury you have sustained at work. Of course, you may not be minded to pursue a claim and that is fine. However, if you would like further advice or wish to discuss your situation further so that you better understand your rights and options with regards to a possible claim, please contact me. You can either forward your phone number to me by email to: [email protected] or call us on 01225430285.

      Yours sincerely

      Ian Morris

  8. Hi lan few weeks ago I got a injury to my knee due to pushing benches and and over worked I spent 3 days on the same job walking a distance of a round 7 miles a day on the 2nd day I told a so called supervisor that my knee was hurting and he’s response was at least your not doing it on your own I was dragging my left leg by the end of the day it didn’t really get any better over night and the following day I was put on the same job by the 3rd say I could barely walk went to the doctor s that day and got signeous of work for a month and my doctor advised me to find new work there was nothing broken but badly strained I haven’t been back to work since I just feel let down by the company just wondering if u thought I had a case thanks

    1. Jamey

      Thank you for the information about your knee injury sustained at work. You may well have grounds for a claim, but we would need to speak with you to find out a little more about the work and the injury in order to advise you properly.

      If your employer has failed to provide adequate training regarding lifting and moving, failed to provide the right equipment to move the benches or even failed to properly risk assess the work, you are likely to have grounds to succeed with a claim.

      Please forward your contact number to us at: [email protected] and we’ll call you to provide the help you need.

      Yours sincerely

      Direct2Compensation

  9. Hi I worked in the care sector a few months ago, I was not earning minimum wage due to my employer not paying correct travel time. I also injured both shoulders due to working 6am till 6pm. When i was signed off sick I was sacked via text message.

    Where do I stand with this please
    Christina

    1. Christina

      Hi, I cannot advise on the payment issue – that is an employment law matter and not something I have sufficient knowledge of to assist you.

      However, with regards to your shoulder injuries you may be able to pursue a claim against the employer for these problems if they have been diagnosed by a Doctor and noted as a work related/repetitive strain injury. A claim against your former employers for the shoulder injuries would only succeed if you can demonstrate that you were not provided with adequate training and guidance on lifting or that the employer overworked you and failed to provide adequate support and equipment to minimise the risk of injury.

      If you would like to discuss this further, please forward your contact number to me via: [email protected] and I will gladly call you to offer advice.

      Yours sincerely

      Ian Morris

  10. Hi Ian,
    I had an accident while driving back from a company meeting, no fault of my own the other driver and Insurance company admitted liability.
    The problem is I had several months of work and then resigned from the company recentley to take up a new position, since then I have still got trouble with my injury and it looks like under medical advise I will have to retire from work for good.
    Can I go back to the company where the original accident happened while on company business and make a claim because I cant carry on working due to Chronic problems sustained under there employ. Kind Regards Stephen

    1. Stephen

      Thank you for taking the time to share your situation. I am sorry to read of the severity of the injuries you have sustained and how they seem to be causing you to be forced to retire.

      The only party against whom you can pursue a claim is the party responsible for the accident in which you were injured – in your case, the driver responsible for the incident and their insurers. Have you already pursued a claim for the injuries you sustained?

      Unfortunately, your previous employer is in no way responsible for the situation in which you find yourself and will therefore not be required or liable to make any payments of compensation to you for the injuries you sustained. Although you were employed by them at the time and returning from company business, the accident was not an accident at work, but a road traffic accident.

      I hope that this helps you.

  11. Hi. My partner works as a security guard for a shopping centre that has smaller outbuildings, which are restaurants, pubs, etc, which he must include in his security duties as part of his job. Part of his role is to patrol the outside of the building and its outbuildings at night (when it’s dark) using a route that is predetermined for him by management. One night he was doing his usual night patrol around part of the building which contains a restaurant, he slipped in a spillage outside this restaurant where their bins are (all part of the route he is instructed to use by management). He did damage to his knee, was signed off work by the doctors (with a medical note) and the hospital confirmed that the slip had caused cartilage damage. The day he returned to work after his medical note expired and his knee was better enough to work on, he was fired as the boss said “his level of absence was unacceptable”. He had worked there about 3 months (still in probation period of 3 months) and prior to his knee injury he had only had very minimal time off work, maybe about 3 days off sick before his knee injury (due to another accident at work, and his bosses were the ones who sent him home that time), so it was only the knee injury that caused the longer period of absence and it was covered by a doctor’s note that declared him unfit to work. To make matters worse, they agreed to renew his security badge at their expense, as he was their employee, but as he was fired he is now without a valid badge and therefore no means of getting another job in security as we cannot afford the cost to renew the badge. There was no warning given, so we were caught completely off guard and, since I left my job recently to have our daughter, we will be in financial difficulty as a result of this seemingly unfair loss of his job. Do we have any claim? Thank you for your information.

    1. Freya

      Thank you for visiting our website and sharing your partners situation.

      There could well be a claim to be made here against the employer and restaurant that left the spillage/waste outside their premises. This claim would be for the knee injury and loss of income caused by the same. Unfortunately, given that your husband was only employed for a few months, he has very little rights against his employer for the termination of his contract.

      We would be delighted to try and assist with the personal injury claim and I invite you to send me his contact number – by email to: [email protected] so that I can call him and offer some advice and assistance.

      Yours sincerely

      Ian

  12. Hi I recently had an accident at work where I was opening a curtain on a trailer when the strap snapped causing me to fall to the floor I would like to know if the company are liable to pay me while I’m off work

    1. Andrew

      Thank you for contacting us. I am sorry to hear about your accident at work and the injury you sustained. I hope you make a full and speedy recovery.

      Unfortunately, in the UK there is no legal requirement for an employer to pay an employees usual salary if they are away from work due to ill health or injury – even if they were injured at work. Whether or not your usual salary is paid will depend on the employer and your contract with them. Most commonly in the UK, employers opt to pay staff Statutory Sick Pay (SSP) rather than their usual salary. This is currently just under £90 per week and clearly insufficient income for a working person.

      If your employer will only provide SSP whilst you are away from work, the only way you can claim your lost income is by succeeding with a claim for compensation against the employer – both for the injuries you sustained and also for your special damages (loss of income and costs incurred). Given the nature of your accident, I would suggest that you have a viable claim against the employer for compensation here. Whilst the strap snapping may have been an unfortunate accident, it could be that the employer has not carried out adequate maintenance and inspection of the wagons/curtains etc and as such, they may be liable should you pursue a claim.

      I would be happy to discuss this with you further and get one of our specialist accident at work Solicitors to review your prospects for you. If you would like to find out a little more about your options, please email your contact number to me at: [email protected] and I’ll call you to take a little more information.

      I look forward to hearing from you.

      Yours sincerely

  13. My wife had a box fall on her head at Chick-Fil-A. She asked to go home to check it out, and the employer advised her to finish her shift.

    Is this considered negligence?

    1. In the UK, an employer cannot prevent an employee from seeking medical attention for an injury. Refusing to grant someone access to medical attention is an act of negligence as it is only a qualified Medical Practitioner (such as a Doctor or a Nurse Practitioner) who can diagnose and confirm an injury.

      An employer may well doubt that a worker has been sufficiently injured to warrant medical treatment, but that is only a doubt and could well prove to be a misjudgment. As such, best practice would be that an employer ensures that a medical expert assesses the injury at the earliest opportunity.

  14. Hi,I was currently injured at work which involved me falling out of the back end of a truck due to the driver driving to fast (after being told to slow down by a Co worker who was in the back end of the truck with me) well I went to the hospital and had a CT scan done then later went again and had a MRI done and the MRI shows I have 4 vertibre’s with contusions..my employer is paying for all the medical bills (which is happening) but they said they were gonna pay me as if I’m still working but haven’t done so yet..I’m just wondering what my rights are and how to go by this..

    1. Colby

      Thank you for contacting us. I am not sure where in the world you are but if this has happened in the UK, I would say you have a valid and viable claim to be made against your employer.

      The way that you are being asked to work would appear to present an inherent danger to your safety and is a practice that I would question the use of.

      If you are in the UK, please email your contact number to us and we’ll call you to help get things started for you.

      1. No I mean they let me off work to do therapy but would still pay me biweekly as if I was still working but haven’t paid me yet

        1. If they have said that they will be paying your usual salary, then you should hold them to this. Speak to your employer regarding this matter and ask when you should expect payment.

          In the UK, employers are not obliged to pay full sick pay as a standard benefit and it depends from employer to employer and what kind of contract of employment an employee has as to whether or not they will receive their usual pay if they are off work due to injury or illness.

  15. Hi on the 4th of this month I’ve got. Hu rt @work my fingers one finger is short now and the other one have a hole I’m still book off by doc so I want to know if why they take 75% on my wages and can I claim anything doctor didn’t give me any form

    1. Nash

      Your Doctor doesn’t need to give you a form to claim compensation. Please call us on 01225430285 so that we can find out more about your accident and the injury. We can then advise you properly as to whether or not you have a viable claim for compensation against your employer.

      Yours sincerely

  16. Hi, I was injured at work in January following an assault. Following xrays it turned out I had two fractures, a severed ligament and soft tissue damage. It was explained to me that the ligament was bleeding internally and that the blood calcifies overctime. I am still off work as per doctors advice.
    I have been called to a meeting at work and I am worriedvthey will sack me. I only started this role in January and had no induction, training etc. Have I a claim do youbthink

    1. Lou

      If you were injured as a result of an assault – an attack, then you may well be able to pursue a claim via the Criminal Injuries Compensation Authority (CICA) – with which our Solicitors can assist.

      It is hard to see how your employer would be responsible for this – unless you work in a role where you deal with people with psychological issues or physical disabilities that make them high risk in terms of violence and were not given adequate training, support, assistance and risk assessments.

      Clearly we need to know more to be able to properly advise you. Please email your number to me at: [email protected] and we can then speak in greater detail.

      Regarding your employment rights, that is not an area in which I have expertise, so I cannot advise you. However, if you have only worked for the employer since January, they may well be within their rights to terminate your employment if you are unable to work through ill health. I would suggest that you seek professional advice on that issue from an employment solicitor.

  17. Hello.
    I was involved in a physical incident at work. Whilst protecting one resident from being attacked by one, the gentlemen grabbed me by the hair and was pulling it so hard I suffered tissue damage to my neck and shoulder. and grabbed me by the throat which have brushing and marks also punched me in the face. Do I have a claim? As it was a resident in a emi home.

    1. Fran

      What a shocking incident and a distressing way to suffer such a nasty injury. There could be a claim here and it is certainly something worth looking further in to given your injury and distress. I suggest that you send me your contact number by email ([email protected]) so that we can call you to find out more and offer proper advice and support.

      It is most certainly worth us taking some further details and then getting one of our specialist accident at work/Employer Liability specialist Solicitors to look in to this for you.

      With regards to the prospects of your claim, much will depend on whether your employer has adequately risk assessed the residents in question and the risks they pose to each other and the staff, whether the employer has ensured that all staff members are properly prepared for the risks they face, that adequate staff members are on duty and that the appropriate training and equipment is provided to staff.

      I hope this helps and we look forward to hearing from you.

  18. I sew at work, I got moved to a different area where work was harder on my hands. I complained about pain so they gave me a glove, complained again so I got two gloves. 3 weeks ago I had to put in an accident report cause i had pain in my hand and wrist that hurt to put more pressure on it. This is all after complaining several times to management, leads, and supervisor that I was in pain and having problems with this new work. Today hurt my same hand and decided to go to the doctor. The manager filling out my paperwork gave me grief, let me know my hour pay would be cut down if I got light duty and acted as if I faked the whole thing. Doctor gave me 3 days of light duty, prescription and said I needed to wear a brace and especially wear for sleeping. I’m doing so much suffering from this when I have tried informing so many times of pain and problems, now will lose salary and have pain in my hand, anything I can a do

    1. Samantha

      Hi, I am sorry to hear that your work is causing you pain, discomfort and an injury that has lead you to needing to see your GP. It is good that you have reported these problems to your employer and helpful that an accident report has been made as this could help in any future claim should one proceed.

      Whether or not you can claim compensation will depend on varying factors, such as the nature of the job and the training (or lack of) provided by your employer. I would very much like to speak with you to discuss this as a few minutes on the phone with you will enable us to properly assess your claim prospects. Please email your contact number to us at: [email protected]

  19. Hi, this was a bit of time ago but I just want to know if I can get any money out of it now. Basically when I was working at a restaurant I was a kitchen assistant and we was running the Christmas booking and a bit of carpet was loose and they was saying it was for a while but never bothered fixing it, I tripped over it and fell over it wasn’t mad injuries but I was in a&e all night due to a broken finger and was in bad pain, well they believed that anyway. Would I be able to claim for this?

    1. Caitlin

      Yes, you could most certainly pursue a claim for this accident, even if it did happen a while ago.

      Claimants have a maximum period of 3-years from the date of their accident in which they can pursue a claim for compensation, so as long as you are within that 3-year period, you’ll be fine.

      We look forward to speaking with you.

      Yours sincerely

      Direct2Compensation

      1. Ok thank you, it was only a sprained finger, but anyone could of fell over it they did write it in the accident book at the time.

        1. Caitlin

          A sprain injury can be equally as serious as a fracture and is something you can definitely pursue a claim for compensation for.

  20. Good day Ian,

    I am working for a company that manages a number of restaurants and bars.

    Because of the late working hours, we transport the employees back to their homes after their shifts.

    One of the trucks we transport the employees with was involved in an accident over the weekend.

    Can we open claims for the injured employees with the WCA, even if they have signed out from their shifts?

    I have read that a claim can be submitted if the injury was incurred because of an employees employment at the company…am I understanding this correctly?

    Your guidance with this will be greatly appreciated.

    Kind regards,

    Corlé

    1. Corle

      Thank you for visiting our website.

      On the basis of what you have said, I believe that you may be making enquires from outside of the UK? If this is the case, I cannot really offer advice that is of any use.

      We work solely within the UK legal system and act on accidents that have happened in the UK or due to the negligence of a UK based organisation. As such, in your case I don’t think we could help. I may be wrong of course, in which case please call me on 01225430285 so that I can offer further assistance.

      Yours sincerely

      Ian

  21. Hi Ian,

    I have had an accident at work where I badly broke my leg. However because I’m a director of the company concerned I have been told I cannot make a claim, because I would be suing myself!!

    Do you think it is worth pursuing this?

    Thank

    John

    1. John

      Thank you for visiting our website. Being a Director of the business does not mean that you have no legal rights to seek compensation, indeed, we currently have a couple of claims being pursued for Directors of businesses that were injured whilst at work.

      Clearly, you have sustained a nasty serious injury and with this in mind I can appreciate why you are investigating your options. Whether or not you can claim will depend on the nature of the accident and how it happened.

      Can I suggest that you email your contact number to me so that I can call you and we can have a quick chat about your accident? We could then advise as to whether or not we think you have a viable claim?

  22. I was attacked by a resident at work. I was bitten, had scrapes to my arms, bruises to back of leg from being kicked. I was elbowed in my breast and was very traumatised and needed two weeks off to recover. I work in a general nursing home and the resident clearly had mental health needs. I am not trained in restraint practices as we are not an emi unit.
    I have been informed that I will only get statutory sickness pay.

    1. Lauretta

      Hi, what a nasty incident you describe. It would sound as if your employer has failed to ensure your safety at work and that there could be a claim for compensation in this. Sadly, there is no obligation on your employer to pay your usual salary whilst you are off ‘sick’ – even if the injuries were caused in an incident at work. You are entitled to SSP, but this is currently only £89.35 per week – and only available for up to 28 weeks. This situation regularly leaves people massively out of pocket.

      Please send me your contact number so that we can call you to take some further details. If you were to succeed with a claim for compensation, you would be able to claim compensation for the injuries you sustained and also to reclaim any lost income or other costs.

  23. I was at work and I stepped off some wood in the yard. My ankle just buckled on me resulting in a grade 3 sprain with a torn ligament but I had trainers on and not my steel toe cap boots. Out of work for 5 week. I would just like to know where I stand really *no pun intenteded*

    1. Callum

      We can certainly look at making a claim for you – but we would need to know more about the workplace, why the wood was in the yard and the nature of the job before we can advise you fully.

      Please call us on 01225430285 or email your number to us. A very brief chat over the phone will enable us to properly advise you as to your rights, what options you have and how we can help.

      We look forward to hearing from you.

      Yours sincerely

      Ian

  24. I was put on job untrained and unsupervised which resulted in a muscle strain injury. I have been off work since. I work for an agency on an ad hoc basis which suits me because of long term mental issues caused by my mother’s suicide and finding my father dead after he had been dead for a week. This incident has seemed to have made my mental health worse. I was not provided with pep and had no information on health and safety issues. I have noticed vision in one eye is blurred magnified and wavey which makes me feel nausius. I have found out lasers are used which shone into my eye which explains moments of double vision during this shift. I have lost confidence with the company I am hired out to and do not want to return. Any information would be appreciated as my financial future looks bleak.
    Thankyou

    1. Kevin

      It would seem that you have a couple of claims for compensation here. Firstly, the muscle injury. If your employer failed to provide you with manual handling training and supervision, you may well be able to claim compensation against the employer on the grounds of employer negligence for this injury and any loss of income associated with it.

      Secondly, the eye problem. You should certainly get this diagnosed by Doctors and confirmed. If the employer is using lasers and not providing eye protection, they are clearly breaching your Health & Safety rights.

      I suggest that you either email your number to me or call us on 01225430285 so that we can take a little more information and then link you with the right specialist Solicitor to pursue your claims.

  25. I had a bad accident on my thumb ..I didnt claim because i was told i would be sacked instantly ..its been over 3 years .I work with this injury all the time, because its manual work and use my hands all the time on machinery and with hand tools …it can be very uncomfortable ..Can I claim any sort of benefit for working with this injury .cheers Daz

    1. Darren

      Unfortunately, there is nothing you can do regarding your injury in terms of any claim for compensation. If the injury gets to the point where you are disabled by it, you may be entitled to disability benefits, but that would not be compensation.

      The law only allows a maximum period of 3 years to take action. Your employer has behaved terribly in pressurising you not to claim with the threat of dismissal. They have undermined your legal rights and left you in the situation in which you find yourself.

  26. Hi, I have recently had a accident at work. I was cleaning up some glass that someone had left in the stock cupboard, on the cupboard someone had put a 6ft banquet table (legs folded down) to get all the glass up I had to move the table (the table shouldn’t of been left in the cupboard) as I moved the table the table collapsed on me causing me to be trapped. I was trapped down the left side of my body. I was trapped under the table for 20 minutes before one of my colleagues found me. I was taken by ambulance to my nearest hospital and spent 3 days in hospital having X-rays, scans and ct scans thinking I had internal bleeding. Luckily I didn’t and I have severe bruising to my muscles and tissue under my rib cage and in my stomach. Doctor has given me 2 weeks off work. The problem is I am only part time so because I don’t work more than 16 hours I’m not entitled to sick pay. Do I have a claim?

    1. Sam

      On the basis of what you describe you most certainly have a claim worthy of further pursuit. The fact that you only work 16 hours per week is irrelevant to your rights to claiming compensation.

      We would be very happy to assist you with a claim and as such, we invite you to either email your contact number to me or call us on 01225430285 so that we can take the further information we need to make sure we link you with the right specialist No Win No Fee Solicitor.

      We look forward to hearing from you.

      Yours sincerely

      Ian

  27. dear sir I tripped over a pallet at work but did not fall over it a college saw me fall forward then help me back to my feet said thanks ect ect carried on for a few min and my leg just gave up on me put it in accident book thought its just a muscle saw doc she said just rest paracitamol the next day after sleeping pain all over got to see my doc had examination he told me it was whiplash and to rest a couple days iwas carrying boxes when I went forward will I get paid for this accident thurs and fri told to complete accident report when I return Monday thankyou in advance

    1. The fact that you didn’t actually fall to the floor would not effect the outcome of any claim you opted to pursue. Whether or not you can succeed with a claim will depend on why you tripped over the pallet. Had it been left in a dangerous position? Was it obscured from view and as such a hazard? If so, you may well succeed with a claim. However, if the pallet was left in a safe location where it is not a walkway and you simply tripped over it because you were not looking where you were going, of course, you would have no claim.

      We would like to look in to this further for you as we have succeeded with many identical claims over the years. Please call us on 01225430285 or email your number to me.

      Yours sincerely

      Ian

    1. You can not be dismissed (legally anyway) simply for being involved in a road traffic accident – whether you are at fault or the innocent party.

      You can only be dismissed legally for acts of gross misconduct, continued breaches of company discipline (that have been noted and dealt with by an employer) or through a genuine redundancy process.

  28. I sprained my ankle at work, I was wearing flip flops but I sprained it stepping of of a concrete lip. Flip flops are not part of our school dress code. I am a first grade teacher. My work sent me to the dr. and had me file a claim. but after I missed 3 days they told me my time off would not be covered because I was didnt have any PTO time left and because i wasnt wearing the right shoes. I have only been here since January and most of the staff wear flip-flops all the time. Is it legal to pay for my ongoing medical under workmans comp but not my missed days wages?

    1. Francesca

      The issue of the flip flops should not prevent you from pursuing a claim for compensation. It could be that you will have to accept some contributory negligence due to wearing the ‘wrong’ footwear, but the key thing from where we stand is what caused you to trip and fall.

    1. Whether or not you choose to discuss your claim for compensation with anyone is of course, up to you. If you have had an accident at work and you’re making a claim for compensation, it is always wise to be careful as to who you choose to discuss your claim with. As with any personal information, there will be some information that you would not wish to be discussed amongst the workplace in general that could be passed on and discussed without your permission.

      It is wise to remember that you don’t want your employer to know certain details about your claim. For example, your Solicitor may have discussed specific information about the claim with you that could be used to strengthen your claim. If your employer found out about this it could give their insurers help in defending the claim and have a negative impact on the outcome of your claim.

  29. i started noticing a heavy smell of paint in my work station. asked my team leader for a mask to reduce the fumes i was inhaling he gave me a look as if i was crazy and said ok and rushed off then 20 minutes gose by no mask yet here he is talking with someone down the line laughing with this person both staring at me i then 15 more minutes went by i titlted my head up to look at a scan in light and blacked out came to and my knees were cut open i stood up and headed for the door for fresh air i get screamed at what are you doing then i responded with i quit am i screwed for getting my previous unemployment insurance claim still waiting on a answer do i have a case or this is all my fault?

    1. Dave

      Thank you for taking the time to visit our compensation website and raising your situation with us.

      If I understand your comment correctly, you quit your job and walked away as a result of this incident and the employers lack of assistance to you. If this is the case, it will not have any relevance to the outcome of a claim for personal injury compensation if you chose to pursue one. Indeed, the only small issue would be that you would not be able to claim any loss of income relating to this accident/incident as you terminated your employment rather than being unable to work due to ill health.

      On the basis of your comment, I would be of the view that you have a claim worthy of further pursuit as there is definitely an argument to be made relating to employer negligence here. When working with substances hazardous to health, employers must ensure that all workers are provided with the correct personal protective equipment (PPE). In such cases, it is important that the employer follow (and makes sure all staff are aware of and understand) regulations in terms of control of substances hazardous to health (COSHH). In your case, this would relate to the possible effects of inhaling noxious chemical fumes from the paint that you were working with. I assume that you work in a paint shop environment, perhaps as a sprayer? Or in a workplace with such a function being performed. In such a working environment, there should be industrial strength extractor fans and all staff should be wearing protective masks that filter out hazardous chemicals. If your employer fails to provide such a requirement, they are likely to be in breach of health and safety at work regulations. If this is the case, they are therefore likely to be forced to admit liability if any claim for compensation is made as a result of an injury caused in the workplace due to such breaches.

      I hope that this information is of help to you. Please feel free to contact me by email should you have any further queries or if you wish us to help you pursue a claim for compensation against your employer. Alternatively, you can call us on 01225430285.

      Yours sincerely

      Ian

    2. yes they perform paiting duties inside the factory every so often. they dont have a single air vent to vent out any fumes so when they paint the fumes build up with no possible way for the fumes to escape. if they have cameras you will see my self trying my hardest to keep my shirt over my face and call out to the team leader for a mask and injure my self. i couldn’t handle how strong the paint fumes were becoming. i forgot to mention in some of stations were the part moves its way down the line their is a excessive number of qulity marks made to the part with a highly toxic paint marker that doesn’t fully dry before reaching my work station. I do believe they were painting that day and the mixture of the paint fumes that blow around the building and fumes that lingerer off the part were really affecting me. i asked for a protective mask and he ingored my well-being after i stated can you get me a mask these paint fumes are starting to get to me. he never asked about my welfare shouldn’t have he asked me if i feel ok to continue working? do you need to step outside for a fresh air break? nothing just a dirty look and responded with ok and rushed off. i witnessed about 20 minutes after i made the request he was laughing and staring over at me with another employee. he saw that i witnessed him and immediately pulled out his cell phone and shouted im calling down to paint for your mask.. all of the sudden he decides nows the time to call after i asked 20 minutes ago….. i shook my head at him.. about another 15 minutes went by he’s no were to be seen. i tilted my head up black out for a few seconds i noticed my hand hand went forward my knees buckled slamming against the bottom of the jig i tried to save my part from stopping the line over 70 jobs shut down if i make a mistake but of course that was enough for me and i let everything shut down. i felt really unsafe and wanted out side for air i don’t believe i was in a full state of mind when i said i quit because i have bin inhaling paint fumes for 40 minutes but it was my response. i know i shouldn’t have but i wasn’t fully coherent and made a bad decision not being in the state of mind i was in. i. reported everything to unemployment insurance about the reason why i quit told them i have pictures of my injuries apparently their investigation but i know nothing will be done and ill be denied. im about to be homeless cause of some ass hole that now has two in plant sexualharasment complains made towards him after my incident and thinks its a joke when someone asks for ppe but yet he still has a job. i never received a call from the company the following day to discuss this matter like any other company would of done. this person gets to eat every single day well im left to starve i just dont think this was fair and feel hopeless iv applied everywhere no calls back… i feel im doomed when unemployment declines my previous claim from my other employer that laid me off due to shortage of work.. i know their not going to investigate anything or help me

      1. Dave

        Thanks for replying. Can I suggest that you call us on 01225430285 or email your number to me, so that we can speak and take this further.

        Thanks

        Direct2Compensation

  30. I fell behind the building at work on ice and broke my wrist. They shouldn’t have had me out there knowing it was slippery. They have paid for doctors bills and I only missed one day of work. Would they be liable to give me anymore?

    1. Jimmy

      Hi, there is a potential for you to make a claim for further compensation in this case. The fact that the employer has already paid Doctors costs for you indicates that they feel a sense of responsibility here. Much will depend on the nature of the workplace, the role you were tasked with performing and what policy the employer has in place for inclement weather conditions in the workplace.

      Please call us on 01225430285 so that we can discuss this with you in detail with a view to helping you claim further compensation.

      Yours sincerely

      Ian

  31. Twisted my ankle when I stood in a hole in the concrete floor in my place of work and I have not been paid my full wages

    1. Allan

      Thank you for letting us know about your accident at work. I am sorry to hear that you have sustained an injury to the ankle as a result of stepping in the hole on the floor.

      In the UK, employers are not obliged to pay staff full wages if they are off due to illness or injury. Indeed, the only requirement is to fund statutory sick pay (SSP). Certain employers will pay full wages – but this usually depends on contracts of employment and specific arrangements.

      In your case, as your employer has not paid you in full, the only option you have to try and reclaim your lost income is to pursue a claim for compensation against the employer. The hole in the concrete should have been covered or clearly sign posted with barriers to prevent accidents such as yours. So on the basis of your description of the incident, it would appear that you have a viable claim for compensation. When a claim for compensation is made, a claimant is able to claim a settlement for their injury – the value of which is based on medical evidence, the severity of the injury and length of time the injury lasted (or the long term prognosis if no full recovery has been made). Alongside this, a claimant is also able to claim special damages – this is recovering any lost income and other costs incurred as a result of the accident.

      Claiming compensation against an employer will not affect your job and you cannot be disciplined or face sanctions from an employer for doing so. Indeed, pursuing a claim for compensation after an accident at work that was not your fault is your legal right and one that we can help you action.

      We would be very happy to help you with this matter and pursue a claim for you with one of our specialist accident at work solicitors. We would need to take some basic information over the phone and then arrange for the right solicitor to take over the running of the claim for you. Please email your number to me so that we can speak with you and help you get this claim started.

      I look forward to hearing from you.

      Yours sincerely

      Ian

  32. Kenny
    March 28, 2017 7:52 am

    I tore my labrum at work on August 10, 2016 and thus was considered a workman’s comp case. I finally had surgery on March 7, 2017. I was required to return to light duty on March 14th. I’m a salaried supervisor and I get paid monthly. I didn’t receive any pay from workman’s comp because they have a seven day elimination period in the state of Virginia. I asked our companies HR department if I could use five days sick pay to cover the five days that I missed. They denied that request because I was out on workman’s comp. So basically, in my mind, I was punished for getting hurt on the job. Should I have been compensated by my employer for the five days I was off having surgery? Thank you.

    1. Kenny

      The issue you raise is extremely common amongst the claimants who come to us after being injured in an accident at work. Whilst many people can accept injuries are part and parcel of life and can happen at any time in certain jobs/workplaces, it is very hard to accept losing salary whilst you are unable to work due to suffering an injury that happened in an accident at work.

      In the UK, there is no legal obligation for an employer to pay someone their usual salary if they are off work due to illness or injury – even if the injury was caused through an accident at work and even if the accident happened because of employer negligence.

      Morally, your employer should most definitely pay you for the five days you missed due to surgery. To think you managed to keep the time off down to 5 days is impressive and your employer should be grateful for that, but to not pay you would lead you to feel undervalued and as if you are being punished for suffering an injury whilst working for the employer.

      In most cases, people suffering an injury as a result of an accident at work are only able to reclaim their lost income by way of making a claim for accident at work compensation. This allows them to claim compensation for their injuries and also a special damages claim to recover any lost income and other costs.

  33. I got injured on duty last year at the mine twisted my ankle ddnt report my injury to the as we wer a contracting company my boss said I shouldn’t tell the doctor that i got injured on the mine he will pay all the medical bills of which he did also got my full salary for three months my question is am not intitled to some sort of compensation since I have a steel plate on my foot

    1. Whether or not you are entitled to compensation for the injury will depend on the cause of the accident. When claiming compensation after an accident at work, a claimant will only succeed if it can be demonstrated that the employer (or another 3rd party organisation) has been negligent towards health and safety. This can be anything from a lack of training, failure to provide the correct equipment, the failure to remove hazards from the work area or a failure to provide a safe and secure working environment.

      In your case, the lack of a proper report of the accident happening at the mine could pose a problem to any possible claim. However, the lack of an accident book record or full report of an accident is not an insurmountable problem in terms of claiming compensation after an accident at work. If your boss or colleagues were willing to provide a statement confirming what happened it would help your case. Further, if you reported the cause of your injuries as the accident at work when you sought medical treatment, that would be further evidence in support of any claim.

  34. I fell off my ladder decorating at a restaurant
    I was hire to do a decorating job i fell 4 ft off the ladder broke my shin bone and broke my elbo
    Lose my job no money what to do need help do i have a case

    1. Karen

      Whether or not you are able to make a claim for compensation after falling from your ladder at work will depend on what caused you to fall from the ladder and what level of training/health and safety guidance you were given by your employer.

      We would need to know more about your accident before we can properly advise you, so please do respond to me with further details.

      Yours sincerely

      Ian

  35. My husband newly joined a factory in greater noida on 03/11/2017 as a machine operator. On 12/12/2017 he cut his all four fingers (left hand) in machine. He hospitalized in Delhi.his boss was loyal for the week but after he used not to even phone my husband. My husband again joined his job after 19days of injury because of scare of the loss of job. He was doing his best but his boss behavior is changing now. And a few days before he asked to leave the job to my husband. He pressuring my husband to leave job. I also work there, me and my husband asked to the boss to permanent the job of my husband, but he denied. My husband salary is 50000.so what can we do to get the claim.,and how much money my husband can get in claim. Plz give the answer soon.

    1. Thank you for your comment. Was your Husband injured whilst working in India? If so, was he working for an Indian registered employer?

      Unfortunately, if he was working in India for an Indian registered company, we will not be able to help or advise as we work within the legal system covering the United Kingdom.

  36. My 4 year old daughter attends our local village hall for breakfast/ after school club and often attends birthday parties at the village hall – we’ve booked the village hall for her 5th birthday party. When my daughter initially began attending the breakfast/after school club in the village hall the internal fire door leading to the stairwell was propped open- to help smaller children as they moved within the village hall. At some point between October and December the door was no longer propped open, in the mornings I would help my daughter with the internal door so she could go upstairs as she struggled to push the door open independently, I was concerned about the door being difficult for my daughter to open on her own and asked staff to help my daughter where possible as she is little. On some of the doors throughout the village hall there are door hinge guards, apart from the internal fire door previously described. I don’t often make such observations of the building but recent events have meant it is necessary for us to have a great deal of interest and concern. As we’re now moving into warmer days the fire exit door is being propped open so children can use the outdoor play area at the back of the building the fire exit door is adjacent to the internal fire door leading to the stairwell and tonwards the front of the village hall reception/ foyer area are the main entrance doors often switched on to be automatic opening doors which are opposite the internal fire door, this week as my daughter was making her way through the internal fire door it crushed her finger in the door hinge area resulting in a horrific injury to my daughter’s finger. I’m very displeased with the events that have taken place and I’m very upset with the lack of help from the village hall site management team and the breakfast/after school club in regards to trying to obtain the risk assessments and health and safety inspection/reports as clearly there has been a failing. A member of staff said she had raised concerns about the doors in December 2016 and has had no action but she is now refusing to show us her reports. The building is owned by the local authority whom myself and my husband work for so we’re worried about the aftermath of pursuing a claim for our daughter’s injury. Equally my daughter should not have had to experience such an ordeal had the right actions been taken by either the club or building management and because there are two opportunities for risk assessments to have been carried out by both parties I’m deeply disappointed that my daughter has been injured. I’m also upset with the handling of the situation by the staff for instance the site manager felt it necessary to explain to me why they were unable to wedge open the internal fire door as the hall could incur a £7K fine however they had the fire exit door propped open, the club manager stated she wasn’t aware that the internal fire door was in need of door hinge guard and she’d put it on her list of things to do, the site management when later questioned about the recent risk assessment and health and safety inspection refused to be forthcoming and instead questioned our need for the reports despite the fact he was informed we are paying customers hiring the village hall in the next few months and would like to confidently invite friends and family to the village hall safely as well as the fact that we are customers through the use of the breakfast/after school club. We feel as though there has been negligence for the safety of others and no one is willing to be honest and helpful. I’d like to know can I make a formal complaint and claim as litigation friend for my daughter as ultimately I’d like to see the necessary precautions put into place as soon as possible as my daughter will no doubt continue her attendance to the village hall as her friends are established and she enjoys attending, I’d hate this to happen to anyone else nor do I want there to be a risk for it to happen to my daughter ever again.

    Thanks in advance

    1. As a parent, I am really sorry to learn about this very distressing injury to your daughter and I hope that she is able to make a speedy recovery. Given your description of the incident itself and the lack of safety provision on this door, I believe you have a very viable claim for your daughter. Indeed, our specialist solicitors have succeeded with a number of claims of a very similar nature over the years.

      Yes, as a parent of a child under the age of 18, you can act as a litigation friend and pursue a claim on behalf of your daughter. Acting as a litigation friend simply means that you agree to act in your daughters best interests and provide the instructions to the solicitor in place of the young child.

      Any claim we act on would be through a No Win No Fee process and your daughters rights would be protected. I strongly suggest that we embark on a claim for your daughter and I therefore invite you to forward your contact number to me by email. Once we have those, we can take some further information and then assign this matter to the right specialist solicitor to act for your daughter. Alternatively, you can call us on 01225430285 Mon – Fri between 9am and 5pm.

      Yours sincerely

      Ian Morris

    2. Yes, we can certainly make a claim for this – the people responsible for the management/running of this hall were on notice of a problem and failed to act and as such have exposed your daughter to the risk of serious injury. In doing this, they have exposed themselves to liability for any claim that may arise.

      Please send me your contact number so that we speak with you to get the details we need to take this forwards.

      Yours sincerely

      Ian

  37. please advise if a person was injured on duty and claims from wca procedure that takes pace .The company offered to pay 2mths salary. Person was treated by specialist .Taken reports to wca. Doctor skips a month to do follow up on patient, does not tell person to go back to work as he cannot walk or drive. Does he qualify for salary for the month he did not visit the doctor as report states he is not fit for duty and the report stamped by police.

    1. Under UK law, there is no requirement for an employer to pay employees salaries if they are away from work due to health/injury problems. It will depend on the contract of employment between the employer and employee and what is stated within that regarding sickness pay.

  38. I was on my way to park my car at work Into my company’s allocated parking area. I noticed a van was parked on double yellow lines in front right side of my way to go. The van was stationary and presumably waiting for someone. My way to go was clear with no obstruction whatsoever.
    As I drove past the van all of a sudden a forklift appeared behind the van and drove straight into my car smashing into my both windows from one side to another. It was a miraculous escape as I was caught between both the forklift blades.
    Apparently the forklift was loading behind the van in which I had no visibility and in an area not designated for loading as it’s double yellow lines. I did not expect forklift to operate freely in this busy vehicular roads. The CCTV footage easily demonstrates About the incident

    My employer reported this incident tried the company of the forklift liable to compensate me but I’ve been told that they not ready to compensate, this has caused a lot of distress although I didn’t have any injuries apart from being traumatised by this as a result I cannot focus I don’t want to talk to anyone, I did see the gp and was off work for a week, I tried my best to go to work but I realised I can’t the incident keep flashing , I just think that the other easily got away with it
    I need some advice

    1. Darryl

      What a shocking incident you have endured. I can fully appreciate why you feel traumatised by this and yes, it sounds as if you were very lucky to not sustain serious physical injury.

      On the basis of your description of events, I think you have a viable claim for compensation and that with the assistance of one of our specialist solicitors, you have a viable chance of succeeding with.

      May I suggest that you email your number to me or call us on 01225430285 so that we can take some further information and then get the right specialist solicitor to discuss this matter with you.

      I hope that this helps and I look forward to hearing from you.

      Yours sincerely

      Ian

    1. Tracy

      Hi, I am a little unsure as to what you mean with your question – do you mean how long does a claim take or are there time limits in the claims process regarding how defendant insurers investigate claims and how long do they have to reply to a claim?

      Regards

      Ian

  39. Hi, I have a question about 4-5wks ago I tore my ligaments in my shoulder opening a delivery gate. I put in a claim this is all going through. I was put on light duties but was asked by a manager to move a cage into the lockup, and left me unattended, I then request injured my shoulder and this was then investigated and now going through to a disciplinery on the grounds I didn’t decline even tho I said to him are you sure I should do that with my shoulder. He had plenty of opportunity to choose a different colleague? This feels like a retaliation as there was no investigation for the 1st incident?

    1. Cliff

      You should put your concerns to your employer – in writing. It sounds as if you have a very strong case to defend any disciplinary action your employer is looking in to.

      The employer has no legal grounds to ‘retaliate’ for any claim you are making. Every person has a legal right to pursue a claim for compensation against an employer (or anyone else for that matter) when they have been injured as a result of negligence.

      I wish you all the best.

      Ian

  40. I was working in retail, and fell off a ‘top stocker’ (ladder) and have damaged my back. The day I fell my workplace completed an a injury form, and took photos of my back – where it had gone red and swollen. They asked me to go to the hospital so I did and I was told that I had injured my sciatic nerve. I gave it a couple of weeks and ended up going back to the Doctors because of the pain and they told me that all my muscles were contracting around the damaged area. I was given tablets and have taken naproxen, codomol, ibuprofen and Diazepam, but none of these have worked.

    Not long after this, I was in my home and picked up a bucket of water (not even half full) and ended up getting rushed into hospital in an ambulance. This was due to back pain and I was told that they thought it was a slipped disc – after checking an x-ray and saying that no bones had broken. However, I have not had an MRI scan. I have been back to the Doctors several times because of the pain and problems the injury has caused me. I am on anti-depressants because of how the pain is making me feel. The pain has stopped me from doing day to day things and I’m in agony even putting the hoover over in my home. I had felt suicidal and have a mental block that is making me feel that my life isn’t worth living with the pain I experience when my back starts playing up. Could you please give me some advice?

    1. Kait

      Hi, thank you for the email. I am sorry to hear about your situation and can sympathise with how this has affected your day-to-day life.

      We may well be able to assist you with a claim, but we’d need to speak with you so that we know more. Please email your number to me via [email protected] or call us on 01225430285. A quick phone call will enable us to find out what we need to know in order that we can advise you properly.

      We look forward to hearing from you.

      Yours sincerely

      Ian

  41. I had an accident at work last year. I work on a construction site as an apprentice and I tripped over some rubber gasket and injured my knee (I have photographs of the area at work). I filed an accident report and went to A&E. I was working away from home and the A&E I attended wasn’t local to me. They said I had bruising and sent me home with orders ‘to rest it’. I was off work for a few days in excruciating pain with bruising to the area. At the weekend my knee buckled, due to the injury, as I was walking down the stairs so I attended an A&E locally, they informed me that I should of been given at a scan the first time I visited A&E (on the day of the accident) and given crutches which I wasn’t, so they gave me some. I attended hospital appointments on multiple occasions where I was told I had a meniscus tear and may need surgery. I went back for a more thorough scan and was told that they can’t be certain if it had been torn without doing surgery but ideally want to avoid surgery due my age (24) as it could cause further long term problems and my job as a joiner means I work on my knees a lot. Using the crutches started giving me severe pain in my shoulder and back. I had tingling in my hand and fingers. I had reconstructive surgery on my shoulder for an AC Joint Discolation in 2012 following a car accident so my right shoulder is considerably weaker than my left and using the crutch was painful and difficult, causing strain on my shoulder and meaning I had to resort to using my old shoulder support strap. The Health and Safety Officer came out to visit me regarding my knee injury and informed me that I am entitled to make a claim if I wish. I had a total of 17 weeks off work and was sent to numerous physiotherapy sessions in this time, I also received SSP weekly. My employer didn’t make much effort to communicate with me during these weeks and I felt it was me constantly updating them on my injury, I felt they were really dismissive towards me. I’d like to make a claim but I am concerned it will affect my working relationships. I have been told I am the first person who has had a serious injury of this nature at work, resulting in a long period of being off sick. The site I was working on is ‘owned’ by a contractor (MS) where my company are employed by this contractor (MS) to carry out the work on the site. This contractor (MS) provides the company I work for with a massive amount of work and I’m worried that if I make a claim against the contractor (MS) then the relationship between them and my company will become unpleasant and they could refuse work contracts to the company who employs me, which could lead to my company loosing a lot of ‘custom’ and therefore jeopardise my job if they can’t afford to keep me on (once my apprenticeship has ended). The contractor (MS) has tried to deny responsibility blaming the fact I wasn’t wearing my own personal work boots on the day of the accident (I had left my own boots in a work colleagues vehicle the previous week and he forgot to return them to me so I used a spare pair of work boots from the locker room which were in good working condition, adhered to the health and safety PPE regulations and were my correct size). I have suffered greatly whilst being off sick, both physically and mentally. I was off work over Christmas, meaning I was unable to purchase Christmas presents for my little boy due to a lack of income and I had to rely on my sons mother (who I wasn’t in a relationship with at the time), to add my name to the Christmas presents she had bought for him; she also had to lend me money so I could get by. I paid for her Broadband package on a monthly basis as she could not afford it and it was a way for her and my son to communicate with me but due to my financial situation being off work I got into arrears with the company which caused added stress. I could not interact with my little boy as I normally would, he is only two years old and I was unable to be with him alone for days out to the park, soft play area etc as I was unable to run after him, so I always needed someone to accompany me. I have been back at work on light duties since the new year. I spoke to someone in my works office today to enquire about how I go about making a claim and she told me she doesn’t want to discus it over the phone and said she’d send the big bosses to see me on site, this is making me feel really uneasy, intimidated and anxious. Can you advise me on what to do,my rights and if I am entitled to make a claim without my career being put in jeopardy. I am supposed to finish my apprenticeship in a few weeks (I’m having to catch up on the work I missed when I was off work due to the knee injury so it could take more than a few weeks caused by the injury being a set back) but my employer has told me they’d like me to complete my Level 3 after I finish my Level 2; this was before they were aware I want to make a claim but I can’t afford to jeopardise my job when I have responsibilities. Thank you in advance.

    1. Matthew

      You have a legal right to pursue a claim for compensation if you feel that the injuries were caused by the negligent acts of someone else (an employer or business). In your case, this is exactly what happened and I would argue that you have a viable and valid claim.

      Your employer cannot terminate your employment because you opt to make a claim – this would be against the law. Most employers are extremely fair with people when they are injured through no fault of their own and when there is negligence, hold their hands up and accept a claim. In your case, it may not be your employer that faces the claim – it could be the site management company or main contractor responsible for the overall management of the site in question and if this is the case, your employers would have nothing at all to be concerned about if you were to claim. However, I cannot say for certain that your employer would not be ‘awkward’ with you if you were to claim – they shouldn’t, but we do hear the odd story of harassment of people who do need to make claims.

      In your case, your entire career could be jeopardised by your injury rather than any claim and you need to think of this rather than how a claim may damage your employer.

      I think it would make sense for us to chat on the phone as it would be far easier to get to the bottom of what happened and to explain your rights. Please call us on 01225430285 or email me via [email protected] with your number and we’ll get in touch.

      Yours sincerely

      Ian Morris

  42. Hi, Im just after a little bit of advice. I work as a contractor in the mines, i recently squashed my finger on site. It immediately swelled to almost twice the size and turned purple straight away. I attended fisrt aid where i was given an ice pack and went through the process of reporting the incident. Was back on the job an hour later. The next day when i returned to site and informed them that i intended to see a doctor for a second opinion i was made to feel guilty about hurting myself and on at least 4 different occasions indirectly pursuaded not to attend the doctor. I returned home the next day and sure enough my finger was broken.
    My question is, Should they have taken me to hospital themselves straight away? Is it their duty of care?
    Thank for your help.

    1. Jon

      I am sorry to hear about your accident at work. Under UK health and safety law, an employer must not prevent an injured person from seeking professional qualified medical help when it is needed. In your case, it would seem odd that the employer wouldn’t advise you to seek immediate medical treatment. Indeed, their desire to have you working whilst injured may well have placed you at risk of further injury as well as also creating a risk to your colleagues. As you are probably aware, working in a manual job such as yours where heavy tools are used, to use them you need to be fit and well and if you are injured, you may not be able to work safely. In your case, your finger injury would have undoubtedly affected your grip strength and dexterity, so allowing you to work in that condition was a risk to you and your colleagues.

  43. My brother in law works in a car spray booth and uses an upside down lemonade crate his boss provides to stand on to spray the tops of cars. He fell off this and broke his wrist and broke a bone in his foot. No accident form was completed and he has been off work for 19 weeks. He returned 2 weeks ago on a phased return to work and has discovered that his accident hasn’t been reported. His boss is being difficult and only letting my brother in law work 2 days a week although he wants to work more. His boss has employed someone else in his absence and that person is still there. My brother in law is only getting 2 days pay but is still receiving statutory sick pay. He did receive full pay for the first 6 weeks of his absence then went onto SSP. The lemonade crate is still in use. Do you think he has a claim.

    1. Jackie

      The situation you describe regarding your Brother-in-Law’s accident at work and the attitude towards health and safety of his employer is something we hear quite regularly.

      Your Brother-in-Law should take a photograph of the milk crate in question – ideally when someone is stood upon it. I would imagine that his medical records show that the injury was caused at work and this would help. Your Brother-in-Law should still ask the employer to record the accident and what he could do is write to them/email the employer asking the question as to why the accident was not recorded?

      It would sound as if your Brother-in-Law has a viable claim for compensation and this is something we would be keen to discuss further with him. Please ask him to call us on 01225430285 or do email his number to us via: [email protected]

      Yours sincerely

  44. I was working using a lorry mounted crane(hiab) and whilst lifting a pallet that was loaded with heavy blocks the pallet tilted and the blocks slipped off .this is because the blocks should OFF been badded together in a certain way then banded to the pallet this would have stopped them slipping off.as I was clearing them from the bed of the lorry lifting them I suffered a slipped disc in my back Which I needed surgery for and was off work for 7 months on ssp.when I started the job I wasn’t given no manual handling training or any sort of training in use of equipment or products.on returning to work on the second day I was subjected to aggressive and verbal abuse from the foreman and when I complained he made up a story I was.i was immediately suspended and told by my manager I’m a “bad apple”.I think this is because I started a claim.now 7 month on my solicitor says I ain’t got a case because my gp didn’t make a note of how I sustained my injury .surly that is trivial compared to how I’ve been treated.can you advise me please .thank you

    1. Noel

      What a distressing situation in which you find yourself. Sadly, it is often the case that the ‘bad apple’ is the bad employer who doesn’t provide basic training and shows a disregard to health and safety. To make matters worse, they then try and turn it round on to you as the injured employee and call you the bad apple.

      Obviously, your Solicitor would not wish to close the case if they felt they could succeed as they will be acting on a Conditional Fee Agreement (No Win No Fee) basis and will only get paid for their work if they succeed for you. With this in mind, the fact that they seem to be closing the case is a bit of a worry.

      However, all may not be lost. Have you tried speaking to your GP to discuss this situation? Asking if they would be willing to link the injury for which you have had treatment? Also, was an accident book entry completed at work at the time of the injury? Was it witnessed etc?

      If your current Solicitor has not yet closed it, you should discuss these possibilities with them. If they have closed it, we could get one of our partner Solicitors to obtain your file from the previous firm and review it for you. Whether or not we were then able to take it further, I cannot say but you would have nothing to lose by allowing us to review this for you.

      Yours sincerely

      Ian

  45. My son works for an agency he had a bad accident at work which he said was his fault he was driving a crane missed a log steel which landed on his legs he has had an operation and is still in hospital where does he stand claiming benifets

    1. Susan

      For claiming benefits, he really needs to speak to the Benefits Agency as they will be able to advise him as to what he is or is not entitled to – of course, he could seek advice and support from the Citizens Advice Bureau too.

      We could certainly look at whether or not he could claim compensation against the employer on the grounds of negligence. Your Son should not be so quick to say it was his fault as whilst he may feel responsible, we may well be able to identify ways in which the employer could have ensure that the accident could not happen.

      We would be very happy to chat with you/him on the phone regarding this so that we could give him a better view as to his situation and possible options going forward.

      You can call us on 01225430285

  46. Hi I had a accident at work 3 weeks
    Ago and I’m signed off for atwo least another week.I was hit on the head by the bin man .went to hospital had to have a ct scan on my head as they thought I had a bleed.no bleed but I have concussion still suffering with headaches after 3 weeks have been told may last 6 weeks my last longer.

    1. Carolyn

      Thank you for coming to our website. From what you say, I believe you have a viable and valid claim for compensation. You have clearly suffered a serious concussion and as such, claiming compensation for this is something we would like to assist you with.

      Please call us on 01225430285 or email me your number to ([email protected]) and we’ll call you.

      I look forward to hearing from you.

      Kindest regards

      Ian

  47. Hi. My Son is almost 17yrs old and he recently had an accident at work, falling down the concrete stairs! He had my arms full with boxes of meat, and the cleaner had just washed the steps, she told him to be careful, but the steps were so wet that he fell from the top to the bottom!
    We took him to Hospital immediately (10pm at night), and got home at 3am, and then we were called again the next day to take him back again. They confirmed that He had fractured his thigh bone completely from one side to the other – apparently it’s the hardest bone in the body to break – and tore his ligaments in his knee! We gave work his sick note at the end of the first week, and have been waiting to hear if he is entitled to sick pay. The only thing they did was get him to email them a photo of the bottom of his shoes – priorities!
    He has now been off work for a month and has been calling the Boss at least 2/3 times per week about any sick pay, but they haven’t been bothered with him at all; Infact they said that He needed to wait until payday to see if he gets any money in his bank (2 weeks later!). He called again today and has just been told that he is NOT entitled to sick pay, but that he should look into Incapacity Benefit!
    Unfortunately, we believe that because He is only 16 and had his hours drastically reduced towards the end of last year, he is not entitled to sick pay because he hasn’t had to pay any tax or National Insurance, so we very much doubt that he will be entitled to any benefits; so we wondered if there is anything that we can do?

    1. I cannot answer as to whether or not your Son is entitled to any benefits, but on the basis of your description of his accident and injuries, I am of the view that he has a viable and valid claim for compensation.

      As the steps were wet through cleaning and no hazard warning sign had been erected, his employers will have some work to do to defend a claim against them. Your Son was carrying items as per his job role and is therefore at a risk of slipping if the floor is wet. Although the cleaner provided a verbal warning, this does not absolve the employer of responsibility for the situation.

      I suggest that you contact us – either on the phone (01225430285) or email me your number ([email protected]) so that we can discuss this matter and get the ball rolling. If he is successful with a claim, not only will he receive compensation for the injury sustained (and a fractured thigh/femur is a serious injury) and be able to claim any lost income, he will also have the prospect of accessing specialist rehabilitation therapies that could speed his recovery.

      I hope this response is of help to you and I hope that you will make contact with us.

      Yours sincerely

      Ian

  48. I am Sonja my boss told me to clean the toilet with pool acid after one day start getting sick. I was admitted at hospital . I went back to my work place for me pay for the days that I was sick. They say they won’t pay me because pool acid won’t affect my health. I was also using my money for hospital. I’m still having pain, dazziness,shortage of breathing, headache. But they say if I’m going to do the some job is best for me to look other job.I want to make a claim . I have case or not because it seems they know that I’m going have long term problem like lung problem.

    1. Sonja

      Hi, I am not sure as to what your prospects are, but I am interested to find out more about your situation so that we can give you a better view. If you are working in the UK and an employer expects you to work with chemicals and substances hazardous to health, you should be given the correct training. This is known as ‘COSHH’ training and it is the law requiring all employers to control substances that are hazardous to the health of those using them – if they are not handled correctly.

      With this in mind, it seems that your employer has not adhered to this rule and this gives me some hope that you do have a claim.

      If you would like to discuss this with us, either fill in one of our contact forms on the ‘start your claim’ page of our website or call our office on 01225430285.

      Yours sincerely

      Ian

  49. I recently fell from a ladder at work and fractured my elbow I had filled out accident report that had been posted to me with all that I could recall at the time but then after a few days i remembered that the ladder slipped before I fell and handed in another accident report my work are now wanting me to retract my second report which reports the ladder slipping which I refused can I still make a claim

    1. John

      Ouch! Injuries sustained after falling from height can often be very serious and form a large part of our accident at work claim portfolio.

      On the basis of your comment, I believe you have a viable claim and should pursue the same forthwith. I would continue to refuse to withdraw the ‘2nd’ statement and in doing so, I would put my reasons in writing to them (retaining a copy for your records). You have mitigating circumstances that support the fact that you didn’t accurately describe the accident initially – you had just sustained a fracture to the elbow and were likely to be in a state of shock and pain – let alone a little fuzzy on pain relief.

      We would gladly pursue this matter for you via one of our specialist solicitors and I invite you to call us to us on 01225430285 or email your phone number to me at [email protected] so that we can call you and discuss the situation.

      I look forward to hearing from you.

      Yours sincerely

      Ian

  50. I fall down today at work but I thought was just normal so I didn’t report but when I came home I felt the pains at my knees can I report it tomorrow?

    1. Matilda

      Yes, you should speak to the employer tomorrow and inform them that your fall has in fact caused injury. You can inform them that you didn’t feel any injury initially, but that overnight you’ve noticed discomfort, pain and bruising etc.

      Ian

  51. I recently had an accident at work. I am a police officer and was chasing a burglar when I slipped on mud. As I am a dog handler, I was trying to control the dog with one hand and holding a torch in the other. The dog pulled me as I tried to correct the fall and caused me to rupture my quad resulting in an operation and 6 months off work. I had to cancel two ski holidays and have had my pay docked as I was not able to look after the dogs during my sick leave. After the accident my employer has issued head torches as this was thought to be a contributing factor. Do I have a claim?

    1. Hello Julie

      Thank you for sharing your situation with us. I can imagine that your job is hard enough at the best of times, let alone having to try and control a strong animal whilst in pursuit of a burglar!

      In all honesty, I am not sure as to whether or not you will be able to succeed with a claim, but I feel that the actions of your employer in terms of providing head torches to try and prevent a repeat of this incident gives you some grounds to warrant pursuit of compensation. It is clear that the employer has realised that asking you to hold a torch in one hand whilst controlling your Police Dog in the other presents a greater risk to your safety than having a head mounted torch and a free hand for balance and grip. This could give you grounds for success.

      I think the best course of action would be to contact us so that we can take some further details and then get one of our specialist solicitors to discuss this with you and take advice from learned professionals!

      You can either call us – 01225430285 – or email me your contact number via [email protected] and we can then try to get this sorted for you.

      I look forward to hearing from you.

      Yours sincerely

      Ian

    1. There is no obligation on your employer to provide transport to and from medical appointments – certainly under UK law. All your employer must do is act in accordance with their contractual obligations to you and provide a safe and secure working environment, including acting on any reports made by workers regarding possible hazards or dangers to workers.

  52. I got injured at work leading to 2 operations on my foot and 12 months off work,I contacted my job last week to say I will be able to return,they ask me to meet them only to say I have been made redundant,can they do this.

    1. Patricia

      I have answered your redundancy question as best I can under your other comment. I should point out that I am not an employment Solicitor so you really should seek advice on that issue from a specialist or your union.

      Have you tried to make a claim for compensation as a result of injuring your foot at work? If not, this maybe something we could help you with. If you would like help with a claim for compensation for the injury at work, please call us on 01225430285 or email your number to me at: [email protected]

      I hope this info helps

    1. Patricia

      Any employee can face redundancy, whether they are signed off during sickness leave or not. What is important though is that ALL employees facing redundancy MUST be handled in the same way, with the statutory redundancy consultation period and support being provided by the employer.

      If you think that your employer has not handled your redundancy correctly, you should seek the services of an employment solicitor or discuss this with your union if you are a member of one.

  53. I have injury at work which has cost me so much the no win no fee company dealing working on my behalf has
    pulled out at dame minute when the case is about to go to court on the 16/03/2017, please what shall l do l need your advise. Thank you

    1. Gladys

      Without knowing why the previous Personal Injury Solicitor has withdrawn from your claim at such a late stage, it is very difficult to give you advice. Clearly, the current representative that you have had working for you has now decided that they cannot pursue this further for you.
      You do have the right to seek a 2nd opinion from a specialist Solicitor, but as you may appreciate, there is very little time between now and when your claim is due to go to court. With this in mind, you need to speak directly with a specialist personal injury solicitor urgently, so that they can obtain your previous Solicitors file of papers and review the contents for you.

      Yours sincerely

      Ian Morris

  54. I have been told at work to use a certain equipment to carry heavy objects through a long route. This trolley has had no stability, safety straps or simply wasn’t meant to be used in this case the metal had rust, dirt and sharp edges; as a result I injured my ankle causing a deep cut which luckily did not cut through my muscle but required a 3hour A & E visit and 5 stitches. This was extremely painful. Such injuries require long period to heal. I am unable to walk or wear shoes on top of everything I am 7 weeks pregnant and this excludes me from taking strong painkillers to ease my pain. It has caused me stress and I fear to ask for a claim at work due to the fact that I feel that the company might cause trouble for me at work. What can I do?

    1. Klaudia

      Thanks for commenting her and for making an online enquiry with your contact details. As you know, we have now spoken and we believe that you have a viable claim for compensation against your employer.

      Yours sincerely

      Ian

  55. My boyfriend is a boilermaker and got injured at work with a fractured rib. Workman’s compensation paid out and the company took him to see a doctor, but this particular doctor told him that they are unable to book him off due to a “new health law that has been instated” and “the Commissioner doesn’t allow them to book patients off for such things anymore.” He then got told that he has to return to work the next day and continue with his usual heavy duty labour, and if he doesn’t feel better then he must return to the hospital so they can book him onto light duty. This all seems very odd to me because to my knowledge, and the knowledge of everyone around me, he should be booked off because if he moves in a wrong way, he could crack his rib completely and puncture his lung. Could someone please assist me in finding out more about this so-called “newly instated health law”, as it doesn’t make sense to me?

    1. Natasha

      Hi, I am not sure which country you live in but what you’ve explained is definitely not the case within the UK – which is the area that we have the expertise in.

      Let me know and I’ll do my best to offer some guidance.

  56. Hi,
    I just had an accident at work yesterday. I am suffering from minor head injury now resting for 48 hours. It happaned when me and a collegue try to take a part one of our metal fictures at work. She accidentaly hit me with the metal pole near my eyebrow. What you’ll suggest to do? Do I have a case? WhEn I think about it could have been much worse only if it was an inch down.

  57. hello,

    I work as a cna and i injured my back at work. I had been complaining of back pain for a while at work but was never told the proper course of action to take. it was only when I chose to go to the doctor that the intake nurse had me fill out a workers comp form. I’ve been out of work for about 8 days now with a lower back sprain. the doctor i’m seeing seems to be taking things on a week by week basis as far as when i can return to work. I still feel a great deal of discomfort. I’ve never filed for workers comp and i’m afraid my job knows that and may be taking advantage of my lack of knowledge. Like I mentioned before it’s only been 8 days but that’s also 8 days that I have not been getting paid. at this time I don’t have any other source of income. the doctor has me on light duty but because i work in an elderly home where i have to lift people my job seems to not be able to accommodate me. what should i do?

    1. Kristy

      Your situation is a common one – care workers often suffer injuries as a result of the manual work they have to undertake in order to complete their work properly.

      Of course, the most important thing is to get back to full health as quickly as possible – whilst you need to earn money to pay your bills, if you returned to work too quickly you may end up being force to be away from work for longer.

      I don’t know much about ‘workers comp’ matters relating to the United States and the system you have over there. In the UK, you would be able to pursue a claim against your employers liability insurance in the hope that it would compensate you for the pain and distress of your injury and any associated losses.

      I would strongly suggest that you seek the advice of a specialist injury lawyer based in your area.

      Ian

  58. Hi,
    I was injured on the 29th October 2015, I was in and out of the hospital for the rest of that year. In January 4th 2017, i was admitted in hospital and had a spinal decompression done with a donor bone was taken from my hip. Ever since then, i was not at work until the 15th August 2017. I had to return to work as the company i am working was no longer paying me my salary, but due to my injury, i had to see my doctor again and advised him that i cannot continue to work due to the pain that i am having. i have had two of my cervical vertebrates removed and fused with screws. Please advise how can i go about claiming? I have returned to work on the 28/12/16 and had a doctors appointment on the 09/01/17, upon producing my progress report to my manager, he said that i will not be be getting paid for that day and that i must claim from WCA… Can the company say that to me?

    1. Afzal

      Thank you for coming to Direct2Compensation. Whether or not you can claim compensation for the serious damage to your spine, will depend on whether or not you were injured because of employer negligence.

      In most cases, if there has been an accident at work, an employee can pursue the employer for compensation. The vast majority of such claims would be made against an employer liability insurance policy.

      In terms of whether or not your employer should pay you or ask that you claim from another body (in your case you cite the WCA – an organisation I am not aware of here in the UK) depends on the circumstances of your contract of employment.

  59. I am a general worker for zesco limited company, and on november 17 last year, i got injured at work, a truck side gate fell on my head and hit me, when opening it. While we were offloading electrical wooden poles, i had a cut and i received 5 stitches to my head, up now the pain still comes back. I have not been compensated, help me please yours Gabriel K M

    1. Gabriel

      Hi, your accident at work sounds painful and certainly avoidable – I wonder if you can hold the employer liable on the grounds of insufficient training or for providing a truck that was not fit for purpose?

      Unfortunately, I don’t think we can help you – as I believe that you are based (and work) outside of the United Kingdom. As such, we can’t help – Direct2Compensation are based in the UK and operate within the legal system covering the countries making up the United Kingdom. If you are outside of the UK, I would suggest that you seek the services of a specialist injury compensation solicitor based in which ever country you are enquiring from.

      I hope that this is of help to you.

      Yours sincerely

      Ian

  60. Hi, my name is Alma. I had an accident at work in May, 2015. I fell of a leather, the leather broke while I was trying to put up bunners in our Showroom. I broke my wrist. I already had 4 operations in one year, 2015. I need to go for another operation in February 2017. My wrist will never be the same again. I cannot carry or pick up heavy things with my hand. I am walking with screws in my arm at this moment. They need to take out the plate and screws and do another operation on my wrist and they also need to put screws in. My wrist and arm will never be the same again. I am in pain the whole time. We are hoping with this operation that my hand will be better. I just want to know if I can claim?

    1. Alma

      Whether or not you can pursue a claim for compensation would depend on whether or not you can hold the employer liable on the grounds of negligence. This is likely to be decided upon whether or not you were adequately trained to work on a ladder, whether the ladder was fit for purpose (the right ladder) and whether or not you had been tasked with putting the banners up by a supervisor/manager.

  61. I developed a repetitive strain injury in the hip region from heavy manual handling at work, there was a crane present at our premises and the crane was purchased for the purpose of lifting the heavy assembled units (which is outline on the risk assessment from HSE). The crane was never in the correct position, nor did I/anyone receive proper training on its use. After my injury I was advised to refrain from lifting by my GP and Physiotherapist which I followed and my duties at work were strictly to assemble w/out manual handling.

    I was later dismissed on medical grounds as the company was displeased that I was not able to carry out my full duties, meaning the manual handling (other people had to lift for me).

    Do I have a claim? Will the company have to cover my loss of earnings to date? I feel I was unfairly dismissed and the company should/could have done a better job to find me a different position within the company. This has affected my job prospects since my reason for leaving was on medical grounds and I am struggling to find employment within other industries.

    Let me know if you require more information!

    1. Christopher

      On the basis of your comments, my view is that you definitely meet the criteria to make us want to take this further.

      You have listed some clear employer negligence here – the fact that there was a lifting crane, but that nobody was trained to use it and therefore you had to manually lift would give me confidence that your employer would massively struggle to defend a claim brought against them for your repetitive strain injury (RSI).

      Direct2Compensation work with some brilliant rsi compensation solicitors who could pursue this for you on a No Win No Fee basis and we’d love to help you get this claim up and running.

      Please call me on 01225430285 or email me ([email protected]) so that we can discuss your situation and get the ball rolling.

      Yours sincerely

      Ian

  62. I recently dislocated my shoulder at work and have had to take the last month off. I previously dislocated my shoulder about 6 yrs ago. Is it still possible to claim compensation even though it was a previous injury?

    1. Wayne

      The fact that you had previously injured that shoulder would not stop you from being able to pursue a claim for compensation. The pre-existing injury is relevant in terms of the total damage done in the accident at work, but you should still pursue a claim for compensation if you feel that the employer is responsible in anyway.

      Please call us on 01225430285 so that we can discuss this with you and help you get a claim started.

      Yours sincerely

      Ian

  63. I got injured at work slipped out off the step of my truck and hurt my knee, employer is refusing to sign a injury report and said not to tell the doctor when I go that it happened at work cause It will screw up their triff score? What are my legal rights here what can I do ?

    1. Jill

      In the UK, you have the right to require your employer to complete an accident report and also to inform your Doctor as to how the injury occurred. Your employers concerns are irrelevant in respect of your rights and best interests.

      Whether or not you could hold the employer liable would depend on the training provided by your employer, whether there were any faults with the step or if the employer had failed to provide you with the correct equipment and clothing etc.

      I hope this helps.

      Regards

      Ian

  64. I had an accident at work where a member of my team tipped over a cage off a ramp which struck me on my back. There area wasn’t well lit and the ramp was slippery with no safety edges to stop the cage going off the sides. I’ve been off for 5weeks in pain. I had a MRI scan which revealed a slight chip in my neck bone and lost fluid from my lower spine but both things are not believed to be in connection with the accident, but I’m still in pain. Do I have a case? And if so could I get an approximate reward figure please.

    1. Laurence

      We have had success with identical claims in the past and this would give me every confidence that our specialist solicitor partners would be able to succeed with a claim for you too.

      The lack of safety guards on the ramp in question combined with the poor lighting is something that the employers insurers will have difficulty in denying responsibility for.

      Please call us on 01225430285 or email us: [email protected] so that we can take this further for you.

      We look forward to hearing from you.

      Regards

      Ian

      1. I have accident at work – on the 1st of April 2017 -my office have a massive black iron -gate/ as I am trying to open the gate, the wind blows and accidentally closed on me -to prevent me from falling and hit my face – I stop it with my right hand / on the process of my right thumb being caught in the middle of the two iron gate/ that smash the ligament of the thumb and serous injury and I have to go to A&E, they have x/ray and send me to a day surgery to have stitches and take off the nails. But this happened I have complained that I have difficulty in opening this gate/as a result one morning I was late opening my store. I also reported this to our auditors- when he had audit our store/ now this accident happened/ when I asked if this incident are all captured by camera – no one get back to me – from the HR. Now I am back to work after being sign off for two weeks. As I am filling all our papers work – I notices maintenance report about the faulty camera- my questions why was the faulty camera being detected soon. Another question – I feel the company failed me in their health and safety for not making sure – if accident occur that cctv is my only probe that this really happened on that day – I couldn’t not filled up the accident form as I could not able to hold the pen – and only reported the incident the following morning/ aftermath of the accident when I feel really the pain hit me – please advice can a claim company liability insurance? Do o have a case .
        I live in UK

        Kind regards
        Zorina

        1. Zorina

          Hi, what a painful injury, I do hope that you are recovering well.

          We would be happy to put your claim in the hands of our specialist Solicitors and let them proceed with this for you. Please email your number to me so that we can call you to take some further information and get your claim started.

          Yours sincerely

          Ian

  65. Hi, i was involved in an accident at work on monday, i was on my ppt truck heading down the wearhouse when i stoped to drop my load and the guy behind me on his forklift truck slammed in to me and his fork squashed over my foot pinning me to my truck 1 more inch to the right and id of probably lost my leg due to the forks going through my ankle!! All procedures were followed, accident book was filled in and i attended A+E were they said i have sever soft tissue damage to my left foot today is thursday im still in severe pain and no signs of my swelling going down and still unable to walk my foot is ballooned and bruising so bad. (Been taking day to day pictures) Do i have the right to a claim?? And if i claim can i loose my job?? Im in two minds off what to do as i cant loose my job, then at the same time i feel like im entitled to try and claim. I also feel i may try to be talked out of claiming when i get back to work by my bosses……. help!!

    1. Leevan

      Thank you for telling us about your accident at work. It sounds very painful and I can appreciate how uncomfortable it must be.

      On the basis of your comment, I am of the view that you have a very strong claim for compensation and you really ought to pursue such a claim. We would be very happy to help you with this and I suggest you call us on 01225430285 or email me: [email protected]

      I appreciate your concerns about claiming against your employer, but you have nothing to fear if you were to pursue a legitimate claim for compensation against them and given the nature of this injury and how it happened, it is clearly a legitimate claim. Your employer cannot dismiss you for simply claiming compensation after an accident at work.

      An employer can only dismiss an employee for acts of gross misconduct, via redundancies (which have to include the job role rather than the individual) or if you are unfit for a long while and unable to work, an employer can terminate your employment – but you don’t need to have any concerns about that as I am sure you will be fit to work well before the employer would feel the need to take any action.

      Please get in contact with me, I am confident that we can help you.

      I look forward to hearing from you.

      Regards

      Ian

  66. hi ian morris can you please advise me.
    i am currently pursuing a claim against my employer through my union, unites legal service thompsons, for an accident i had in in july 2015, but the solicitor advised me if my employer denies liability, there is no guarantee they will issue court proceedings against my employer, even although i have demonstrated employer negligence.
    i do not know why they are saying this even though everything is in order, the accident book, my medical reports etc.
    now i am thinking i should have gone through a private legal firm operating on a no win no fee basis.
    i am asking is this action legal for them to not pursue my case in court and recover my lost income and compensation for my personal injury.
    i have lost my job on grounds of capability because i am no longer fit enough to carry out my contracted duties.

    1. Elli

      Thank you for contacting us. We may be able to take over the running of your claim if you wish – whilst the Union Solicitors should (and normally do) act in your best interests, we do hear anecdotal evidence that when people use a Union law firm, the outcome of their claim is often not satisfactory. Indeed, many people who have come to us in your situation have cited an apparent conflict of interest with the Union Solicitor and report their unhappiness with how things have been handled.

      If you would like us to get one of our Solicitors to speak with you and review the work done by your current Solicitors, please call us on 01225430285.

      I hope this helps.

      Ian

  67. Hi, I work in the NHS, I went to a next section to get something for one of the patient I’m looking after, on the way back i went through a different exit where islipped on the the floor only to realise that the floor was had been wiped by the domestic person but there was no yellow hazard sign to indicate the floor was wet, I injured my back, groin and the back of my leg, it’s all been recorded. Can I make a claim? I told one of my colleague what had happened and she told me I won’t get any compensation because I wasn’t wearing the correct shoe, is that true? Because those are the only shoe I feel comfortable in due to bunions on my feet and i do really long hours.
    I went to the Accident and Emergency the same day and I couldn’t finish my shift for the day, I also went to my GP the following morning because I’m in so much pain, I got 2 weeks off from work.
    Please let me know what my chances are if i put a claim in.
    Thank you.

    1. Karen

      Hi, as you know we have spoken and I am pleased to confirm that our Solicitors wish to run your claim for you. Therefore, it is fair to say that you have very realistic prospects of succeeding with your claim after this accident.

      Yours sincerely

      Ian

  68. hi please help my father died in 2004 at work while working he was a crane operator we didn’t get an injury. on duty we just receive monthly pension need help or any advise

    1. David

      I am very sorry to hear of your loss in such tragic circumstances. This must have been very hard for you and your family to cope with.

      Unfortunately, I don’t think we would be able to help as the accident happened over 10 years ago. In the UK, you are allowed 3 years from the date of an accident to pursue any claim. Failure to do so within that period will leave you statute barred and unable to take any action.

      Yours sincerely

      Ian

  69. I am a housekeeping manager in a nursing facility. A resident (who requires assistance with walking) was left alone in the area in which I was working and she was falling down from a standing position. I rushed to break her fall to the floor and was able to stable her enough to help her back into her chair. The resident sustained a bruised knee and I strained the muscle in my shoulder. I have been receiving compensation of my income, therapy and doctor care from the company insurance. I returned to work at the request of my employer, and have not been released by the doctor nor the therapist and was written up for carelessness(this incident only, and I have no other write up in my employee file), I am not a licensed care giver and should not have touched the resident as the administrator has said in our meeting today. I was sited for carelessness and a violation of a resident transfer and re positioning. My actions was reflex and was not intended to harm the resident nor myself, and strongly feel that if her CENA was present I would not have been put in such a position. I would like to disagree with my administrator and have this record deleted from my employee file, or at least this be an oral warning and not a final written warning since I have not receiver any orientation for my job position, (but have learned as I go) nor have a handbook related to my position. I do not know the law as it relates to nursing care facilities and I feel this write-up did not reflect what happened in the incident. I have read your questions above and found that my employer did not give me any training, (this could relate to manual handling training, specific training to use certain machinery or other job relevant training). Has my employer breached health and safety guidance already? As this my third day back to work along with the write-up my employer has placed me on a 90 day probation period as they have somehow come up with while I have been away from work (11/20/16-12/19/16) eleven points that I need to improve on, one being that I “focus on own department instead of becoming involved in other department assignments and duties”. My involvement with this resident would not have happened if she was attended to by the staff. I believe this stems from my being responsible to report any neglect or abuse to or toward any resident. I did report an abuse case and it was found true and the CENA terminated. I would appreciate and, thank you for your response to this matter.

    1. Thank you for sharing your situation with us. Clearly, your query is a little outside our specific expertise in injury compensation claims, but what I can say is that it would appear that your employer placed you in a bad situation by way of their negligence towards your training and support whilst in the workplace.

      Given what you have said about the incident in which the resident fell, I think any caring human being would have tried to prevent her from falling to the floor and that you were simply trying to prevent her from sustaining a serious injury. It is hard to see how your employer could discipline you for taking such action.

      I would strongly suggest that you seek the advice of a specialist employment law Solicitor or Lawyer local to you with knowledge of the laws covering the area in which you live and the industry in which you work. Certainly under UK law, you would have a very good chance of having this write up removed from your file.

      Yours sincerely

      Ian

  70. I work as a Housekeeper at a hotel and on the 19/11/2016 I slipped in a wet shower at work and I dislocated and broke my little finger on my right hand, I have limited movement in my finger as a result. I was wearing trainers at the time and have since been looking into health and safety for my job and have found out that we should be provided with non-slip shoes or shoe slips to prevent slipping on wet surfaces. I am currently receiving ongoing hand therapy because there is also ligament damage. I’m not sure where I stand.

    1. Caissey

      On the basis of your comments, I believe that you should pursue a claim for compensation against your employer on the grounds of employer negligence. If your employer is tasking you with working in a potentially slippery environment, the risk that you could slip and sustain injuries as a result is a foreseeable risk and as such, the employer is obliged to do all they can to minimise the risk of injury as far as possible. In this case, provision of non-slip shoes or a requirement that you must wear the same would be something you would expect of the employer.

      Please go to our ‘start a claim’ page at: https://direct2compensation.co.uk/make-a-claim-for-compensation and complete a contact request form. We’d love to hear from you and would then be able to call you to discuss this in greater detail with a view to helping you pursue a No Win No Fee claim for compensation.

      Yours sincerely

      Ian

  71. I burnt myself spilling soup at work on my arm and was allowed to put it under cold water but was not allowed to go to hospital I had to keep working and then when I asked at the end of the night I was told you have to polish cutlery before I leave that’s 5 hours working with my injury and I then at 12.30pm went with 2nd degree burn

    1. Taylor

      Thank you for letting us know about your accident at work and the nasty burn injury you sustained. It was helpful that you also filled in a contact form on our website as this enabled us to speak with you in person and find out more.

      On the basis of what you have stated, we feel that you have a viable claim for compensation and to this end, we have now passed this to one of our specialist accident at work injury compensation solicitors and asked them to call you directly.

      I wish you a speedy recovery from the burn and the best of luck with your claim for compensation.

      Yours sincerely

      Ian Morris

  72. Good day.my name is Glorina. I had an exidant driving a truck at work and I’m on learnaship at 12/08/2016.I had an injary on left arm,right angle feet, injury on my heat and lost memory with a treatment for headache and my employer send me the e-mail for heering while I’m on seek leave and stop paying me what must I do?? From Johannesburg

    1. Glorina

      Hello, I am very sorry to hear about your accident.

      Unfortunately, we are not able to offer you any advice on this issue as you are based outside of the UK in Johannesburg. Direct2Compensation is a UK based business operating within the legal system covering the United Kingdom. To this end, I would not be able to offer you sensible advice.

      I suggest that you make contact with a Solicitor/Lawyer based in Johannesburg and discuss this matter with them.

      Yours sincerely

      Ian Morris

  73. I was injured at work, I work on a farm and was made to wear wellies with no tread which resulted in me rupturing my acl ligament and damaged cartilage….. it was reported into the accident book but that as now been removed from the work premises no were to be seen, I’m going for surgery soon and may need more in the furture, im only guaranteed 70% use in my knee, can I claim

    1. Fiona

      Hi, thanks for commenting. As you had also filled in a contact form on our site, we have now spoken and you’re awaiting a call from one of our specialist injury compensation solicitors.

      We think you have a very strong claim. If your employer is providing footwear with no grip in an area that is known to be slippery, then they have failed to ensure your health and safety at work.

      We wish you success with your claim.

      Best regards

      Ian

  74. Ive had an accident four years ago that wasnt my fault would I be entitled to anything? Ive scars on my head and lips and was I had to get medical attention

    1. Shiree

      Thank you for taking the time to visit our claims website and ask your question.

      Unfortunately, I believe that you have sadly left it too long to pursue any action. The law in the UK allows those wishing to pursue claims for personal injury compensation a statutory period of limitation in which they can register their claim. If they fail to do so within that time frame, they are barred by law from taking action.

      The limitation period for people aged over the age of 18 years at the date of their accident, date of diagnosis (for industrial illness matters) or date that they became aware of negligence in clinical negligence matters is 3 years. As you have now had a period of 4 years from the injuries you sustained, I believe that you are sadly statute barred.

      I am sorry that we cannot assist you.

      Yours sincerely

      Ian Morris

  75. I have just spoke to my employee he says he knows nothing about the injury cos it’s not in the accident book but like I said I told my team leader I had hurt my back so I took half day holiday cos I thought it was minor but it’s just got worse everyday since and pain relief doesn’t work so I’m stuck in bed in agony with no job now I’m gutted

    1. Shaun

      Thanks for coming back to us. If your employer is refusing to acknowledge your accident and is denying that you have reported the matter (that it isn’t in the accident book) I would suggest that you either write to the employer or email them to report your injuries and how they happened at work. You should outline what happened to your back, what you were doing and the pain. You can then advise them that you left for the day and subsequently had to see your GP. You should simply state that you want the details of your injury recorded and you DON’T need to mention anything about making a claim.

      If you would like us to help you pursue a claim for the back injury as a workplace injury claim against the employer, we’d be happy to do this for you. If so, please send me your phone number – or call us on 01225430285

      Yours sincerely

      Ian

  76. Hi I have been of work for 2 weeks with a strained muscles in my back which I did in work but on the day I took half day holiday to go home and rest it but since then it’s got worse I have took a sick note in off the doctor but today I got a letter saying they are terminating my contract I have been there just under a year can they do that?

    1. Shaun

      If you have worked for an employer for less than 2 years, your employment can be terminated by the employer fairly easily – all they need to do is give you notice and pay you for the work you have done (and holiday entitlement) up to the date of termination. The laws regarding employee rights were changed by the Government fairly recently and it has to be said that the changes made the system far less fair for workers like yourself.

      I am interested in your back injury though. If the back pain/injury was caused by your work, you may have grounds to pursue a claim for workplace injury compensation against the employer. I would be very keen to speak to you about this to see if there is someway that we can help you at least claim compensation for the injuries and any lost income/costs you have incurred.

      Please either call us on 01225430285 or fill in this form: https://direct2compensation.co.uk/make-a-claim-for-compensation so that we can call you and discuss your situation. We’ll then be able to advise you as to whether or not you can pursue a claim for compensation and help you better understand your rights.

      I look forward to hearing from you.

      Regards

      Ian

  77. Good evening. I have a question, hope someone can help me. I was working for a Company as Warehouse Operative/ Customer Services/ Delivery Driver with full time contract. I said “was working” because on 17-08-2016 i had an back injury at our warehouse, we was making Warehouse cleaning when i lift up and i hit with my back a metal who caused me a very pain full back pain and after one day all my back was black. I was to GP who gave me some creme for muscles and pains. I ask him about the time i will stay home if will affect my job and he give me the Statutory Sick Pay which was covering me for my first 7 days and i was advised by the doctor to go back to work only if i fill i am fit to work. I used all the cremes prescribed by my Doctor and on 26-08-2016 i was back to work. I didn`t feel any pain until i start lifting again so my work day ends only after two hours. Even if i was to work that day and based on the contract if i am working one minute i have to put it in our time sheet that didn`t happened. The manager didn`t accept my certificate and told me that i have to provide a SSP from my GP..another one. I was at my GP again but he told me that he can give me only from that day forward and nothing for the days passed. My pain its persisted each day more and my pains as well. After almost two months i didn`t receive any payments from my Company for the days that i was injured staying at home, not even for the days that i have certificates, one for the first 7 days which i filled by myself which is perfectly legal and the second one from my GP. The problem is nobody fill up the injury log book that day even if the injury i had was in front of my manager as we worked together that moment and he assist at all the scene. I am able to work but i can`t lift anymore heavy things as i have terrible pains lifting. I don`t need money from the Company, i don`t want someone may belive i am looking to do easy money, is not like this, the only thing i want is the Company pays me the days on my certificates. I will appreciate if someone can give me an advice on what i have to do.

    1. Dumitru

      The situation you describe after being injured in an accident at work is one that many of our claimants also discuss. Sadly, for many people pursuing a claim for compensation after an accident at work, the motivation to claim is not necessarily for the money they will get for the injury that they have, but because they are left out of pocket through lost wages and need to make a claim for compensation in order to recover their lost wages in the special damages element of their claim settlement value.

      It is clear that you are reluctant to pursue a claim for compensation against your employer and like many people who have been injured through no fault of their own, you feel that making a claim will be seen by some as a cheap attempt to make some money. It is sad that so many people are made to feel uncomfortable about pursuing a claim for compensation and in your situation, you really should not be put off from claiming compensation to cover your lost income and for the injuries that you have sustained.

      To answer your query in a head on fashion, the only real way that you will be able to get your employer to pay your wages will be by pursuing a claim against them for your injuries and the lost income. This is something that we would be very happy to help you with. Any claim for an accident at work compensation settlement would be made against your employers liability insurance policy. This does not affect the employer directly as they have already paid their insurance premium to cover this exact scenario. A claim would be made on the grounds of employer negligence towards your health and safety and the argument would be that the metal that hit your back was dangerous and should not have been in the position it was. If we can succeed with the claim for compensation, we can then recover all of your lost wages and also claim ANY costs that you have incurred because of your injury.

      Please complete a claim enquiry form at: https://direct2compensation.co.uk/make-a-claim-for-compensation so that we can get your contact details. We’ll then call you to discuss the claims process and help you better understand your rights.

      We look forward to hearing from you.

      Yours sincerely

      Ian Morris

  78. I fell on the stairs in work and sustained an ankle injury. I was advised to rest it by the hospital, as I was in a lot of pain. i was off work for two weeks, and upon my return my manager voiced her anger at me “letting her down”, I was then ignored for the rest of the day resulting in me giving my notice to leave the company. I was paid sick pay initially through the bacs system into my bank account but later that same day my pay was taken out. I had to wait for three days before my pay minus my sick pay. Can I make a claim.

    1. Susan

      I am really sorry to hear that one of the consequences of your accident at work was that you were made to feel that you had to leave the workplace. Employers should handle matters like this far more carefully and be more supportive.

      Regarding your question about making a claim for compensation, it is certainly something you can consider. The only way you would be able to reclaim lost income and other costs would be by pursuing a claim for accident at work compensation on the grounds of employer negligence. In this case, you have fallen on the stairs at work, so the only way you would be able to succeed with a claim against the employer would be by being able to demonstrate that the stairs were dangerous – perhaps they were disrepaired? Was there something sticking up on a stair that caught your foot or a broken section? Or if the stairs were wet from cleaning or a leak and no hazard signs were erected? Sadly, if you simply misplaced your footing and fell you would have no prospect of succeeding with a claim against the employer.

      If you would like to discuss your accident with me, i’d be more than happy to talk things through to help you find out whether or not you have grounds to make a successful claim for compensation. You can call me on 01225430285 or email me via [email protected] Alternatively, you can fill in a contact form at: https://direct2compensation.co.uk/make-a-claim-for-compensation and I will call you to chat things through.

      I hope that this information is helpful and I look forward to hearing from you.

      Yours sincerely

      Ian Morris

  79. Last March, while pushing a faulty trolley, full of ice, I felt a back strain which was later diagnosed as a bulging disc.
    After a couple of months working with this back pain, in a stressful work environment, I was advised by the doctor to take a rest.
    While off sick, I asked the person in charge for health and safety in the store, to record the injury in the accident book, and she told me that it would not be possible as I did not fall on the floor, or nothing, no equipment fell on me, and things like this.
    At the time I underestimated the issue, and last July I left the job on medical ground.
    I have spent a lot of money to recover from this injury which was caused by a faulty equipment, and I have a witness who can confirm that the trolley was faulty.
    Now my question is simple: Can I still ask for compensation, without my injury recorded in the company accident book?
    Thanks a lot and regards
    Lorenzo

    1. Lorenzo

      Hi, you can certainly still try to make a claim for workplace injury compensation. Whilst it would be good if there were an accident book entry, the fact that you have a witness is a great help.

      We would be happy to help you with this claim – simply get in touch with us by calling 01225430285 or email: [email protected] so that we can get in contact and discuss this with you.

      Yours sincerely

      Ian Morris

  80. Hi my name is darren I work as a labourer for local firm and we do lot of work for local council I drive tipper truck for the company which belongs to the company the last 6 months the tipper broke down so when we unloaded the tipper I had to unload it by hand so I told the boss i need help to unload the wagon as it was all heavy materials to unload or can he get the tipper fix then I was told by the boss dad that if I won’t drive truck then there won’t be any work for me so I carried on working as I need the job for my family over the last 6 months the truck got worse as rust was eating the metal away leaving big holes on the tipper were i had to stand on to unload the company had another wagon which was new and in good working order so everyday I went to the council 2 or 3 times a day i had unload heavy materials on my own the other wagon the company own was being used the tipper works they always had 2 people on that wagon on Wednesday last week at 8 in the morning I had accident when tipping of waste on me own and doing it by hand ambulance was called then I was in hospital I’ve had one phone call from my boss which I couldn’t answer because I was in hospital so in 5 days I haven’t heard from my boss no one let my family know that I was in hospital through the accident at work my partner found out at 15:00 the day it happen when I rang her from hospital asking for help to get home as when the paramedics took me to hospital they’d cut my tops off & I didn’t have any money with me for transport home. I’m in lot of pain with back now I don’t understand why is my company being like this. Also since I had the accident no one from the company has been in touch to ask how I’m feeling or if I’m in need of anything. I do hope this makes sense.
    Many thanks
    Darren Baker

    1. Darren

      Your story is certainly one of employer negligence and sadly a typical story of an avoidable workplace injury. Given what you say, I would be very certain that you have a strong claim for compensation on the basis of liability. You have previously (and it seems repeatedly) put your employer on notice that there is a risk to your health and their failure to repair the broken tipper or replace it with one that works is definitely negligent towards your health and safety at work.

      When it comes to claiming compensation for workplace injuries, the key element that a claimant must prove to succeed with their claim is employer negligence. All employers have a responsibility to ensure that employees are provided with a safe and secure working environment and that machinery, equipment and vehicles are maintained safely and that all tools work properly. As I have already said, I believe that you have a very strong claim for compensation. My only concern is whether or not the details of your injury are on record with your employer – by way of an accident book report. Of course, there will be Ambulance Paramedic records relating to what they found and what treatment you needed, but it would be wise to ensure that what happened to you is properly recorded by your employer. I would therefore write to them or email them describing the broken truck and that you had reported that before and what happened last week.

      The only concern you may have with making a claim for compensation is that it sounds as if your employer will not be too happy with you for taking such action. I say this because they have clearly given you a choice of driving the broken truck as it is or lose your job when you have raised the issue of the faulty tipper mechanism. If you have worked for your employer for more than 2 years, it is very difficult for them to simply terminate your employment and they cannot (by law) in any event for simply pursuing a claim for compensation.

      We would very much like to help you with a claim for compensation to cover the injuries you have sustained and any lost income whilst you are unable to work. Please do get in touch with us to provide your contact details and we’ll then call you. Simply visit our start your claim page at: https://direct2compensation.co.uk/make-a-claim-for-compensation and fill the form in. We’ll then get in touch with you to offer some advice, explain your rights and help you with a claim for compensation if that is what you choose to do.

      I very much hope that this information is of use to you and I hope to hear from you soon.

      Yours sincerely

      Ian Morris

  81. In March 2016 i injured my shoulder. A few days later i told my forman about it. I kept working thinking it would get better. Accually it was getting worse. So I made an appointment with my doctor not to be seen until September 2nd. I was fired in August. I filled for unemployment but no luck. After x rays and mri I need surgery and therapy. I can’t work and have no income. What do I do

    1. Doug

      Your situation sounds frustrating to say the least. You may be able to pursue a claim for compensation – but only if your injury was caused by employer negligence or someone elses negligence. I think you maybe outside of the UK, in which case we can’t help you as we can only operate within the legal system covering the UK.

      My best advice to you would be to contact a local personal injury lawyer and discuss your situation with them. It could be that they are able to get you compensation for the injury, recover your lost income and pay all of your medical bills. You have nothing to lose by doing this, so you should get on with that now.

      Best of luck!

      Ian

  82. I hurt my back at work lifting a box from the truck to a pallet. I had a numbing sensation down both legs. I went to the ER was told to take 2 or 3 days of . However its 3 weeks later and I just had the same thing happen at home lifting a basket of laundry. Now I am in the same pain as before. Does it still qualify as work comp since its related to the first injury?

    1. Nikki

      As you had your initial injury symptoms assessed and treated in the ER, the injury will be recorded on your hospital records. Therefore, your ‘2nd’ injury will be attributable to the 1st injury – an exacerbation of the problem caused by your accident at work.

      I would advise that you pursue a claim for compensation for this injury.

      Yours sincerely

      Ian Morris

  83. Hi, I had a fall at work about 5years ago I know it’s a long time I was off work for 6 months before I was bullied into leaving work since then I still have pain down my right side my old boss stopped paying my doctors bills so I had to stop going as they were trying to charge me. Would I still have any entitlements or is it too late??

    1. Emma

      Thank you for taking the time to share your situation.

      Sadly, I would think that you will be statute barred due to the time lapsed between your accident date and now to enable you to pursue any claim. As stated in this article, at the current time, UK law allows a person aged over the age of 18 years a period of 3 years from the date of their accident in which they can bring a claim for compensation. Failure to register a claim before the end of the 3-year period leaves you unable to take action.

      The only exception to this is for children/young people under the age of 18 years at the date of their accident. In this case, a person has until their 21st birthday before their limitation period expires.

      I hope that this information is of use to you.

      Best wishes

      Ian

  84. Hi I recently recovered from an injury at work where I was asked to do a job I had not been fully trianed on and as a result I rolled my foot after slipping and broke my 5th metatarsal. Was on sick pay for 2 months and now due to the injury I got I developed a blood clot in my leg! Have been on medication for this and am finished being under care by doctors/hospital but my leg is still very swollen and sore from the DVT and have been told I could be like this for rest of my life! Will I be able to claim for the break and the blood clot as without braking a bone at work I would never be in this position…..

    1. Stuart

      If your employer has tasked you with duties and not provided you with sufficient training, then they are guilty of employer negligence and are in breach of the health and safety requirements faced by all employers. On the basis of the information you have provided, it sounds like you have every chance of succeeding with a claim for compensation for the injuries you have suffered as a result of your work situation.

      The initial injury would most certainly form the basis of the accident at work claim, but with the right medical evidence our specialist injury compensation solicitors would look to include the full impact of the ongoing troubles caused by the DVT you mention. To obtain this evidence, we use specialist medical experts to assess our clients, review medical records and then write a report. This is all done for you as part of the No Win No Fee process we work to. To find out more read our article about medical reports and assessments here: https://direct2compensation.co.uk/articles/personal-injury-compensation/why-claimants-undergo-medical-assessments-who-pays-the-cost-of-it

      You should most certainly bring a claim against your employer as you have not only suffered a nasty initial injury – a bone fracture to the foot could have some permanent implications in itself, but also the ongoing DVT issue and swelling to the leg which sounds like it could be a long-term problem for you.

      We would be very happy to help you with this and I suggest that you provide us with your contact details so that one of our team can call you to take some further information. We can then put you in touch with the right specialist employer negligence solicitor who will then pursue your claim on a no win no fee basis. You can either re-visit our website and go to the start your claim page: https://direct2compensation.co.uk/make-a-claim-for-compensation call our office on 01225430285 or reply to my email to you to provide your contact details.

      We look forward to helping you.

      Yours sincerely

      Ian

  85. I work in a special needs school and have been bitten(more than once), smacked, punched, my nose nearly broken.

    I have only been working there as a Teaching assistant for 2 weeks.

    I’m not sure where I stand in regards to my rights.

      1. Thank you for letting us know about your situation at work. Clearly, you are not having a great time of it as yet and it certainly sounds as if your employer has been negligent in respect of your health and safety at work. The role of working within a special school is known to present problematic situations to the staff. There is always going to be the risk of violence from angry or confused students or the need to restrain students if they become anxious, stressed or angry. With this in mind, an employer knows that there is a foreseeable risk to their staff and as such, MUST ensure that all staff are provided with the requisite training, tools and guidance to enable them to work as safely as possible and reduce the risk of injuries such as those you cite as far as can be done. It goes without saying that even if an employer were to provide all of this training and support, this job would still present a risk to ones health. It simply is not possible to remove ALL risks of injury from any job, the key is to minimise the risks and provide the tools and know-how to enable staff to do so.

        As a new worker, you should not be placed directly in to the ‘firing line’ without having the required training and knowledge to work safely. As you state that you have not yet received the training, I would say that your employer has been negligent and that you have every right to pursue a claim against them for compensation.

        To protect your rights after an injury at work, I would recommend that you ensure that you place on record (either within an accident book or by emailing your HR department or line manager) the full details of the injuries that you have sustained, the incidents in which you have been injured and that you are still awaiting the basic training you were promised before you started this role. You should also seek medical treatment for the injuries – both physical and psychological.

        We would be more than happy to link you with the right specialist no win no fee employer liability injury compensation solicitor. To this end, we do need to speak with you to obtain some further understanding of your situation. Therefore, please let us have your contact details so that we can discuss this with you. You have 3 options, complete a ‘start your claim’ enquiry form on our website (please re-visit our website and go to this page: https://direct2compensation.co.uk/make-a-claim-for-compensation ), call our office on 01225430285 or respond to the email I have sent you with a copy of this reply.

        We’re here to help you and our no win no fee claims process is easy to understand and guarantees that you do not have to pay any costs to any party should your claim fail.

        We look forward to hearing from you.

        Regards

        Ian

  86. Hi my niece was using a meat slicer and cut the top off her thumb.
    She was given some brief verbal training but has never signed any documents relating to health and safety etc. The guide wasn’t on the machine when she started to use it the colleague whose job it was to set it up couldn’t get it on. She said she couldn’t do it either but no-one offered to help so she started to use it. Can she claim.?

    1. The accident at work that your niece has been injured in is most definitely a strong claim and one we would be very confident of succeeding with.

      On the basis of your comment, we would argue that the employer has been completely negligent towards her health and safety whilst at work and rather than reducing the risk of accident in the workplace so far as possible, they have done the opposite. To not have a guard fitted to a dangerous bladed machine is a gross breach of health and safety and if proven, would guarantee that your niece would win her claim.

      It is important that your niece ensures that the details of her accident are recorded within an accident book or incident reporting scheme with her employer and that she attends all medical appointments.

      We would be very keen to get this accident at work claim up and running for your niece. I confirm that any claim would be made on a no win no fee basis and whilst we can’t guarantee that we would win, we can guarantee that it will cost you nothing if the claim were to fail. We would welcome your niece contacting us via a claim enquiry form at: https://direct2compensation.co.uk/make-a-claim-for-compensation so that we can obtain the relevant details and pass the matter to one of our specialist accident at work injury compensation solicitors. Alternatively, she can call us on 01225430285 or respond to by email. You’ll find my email as I’ll send you a copy of this response to your comment.

  87. Hi.There I had an accident at work I have broken wrist I wanted to ask a question if I put the claim would and if I return back to work would it effect the compensation?Thanks

    1. Hi,

      This is a really good accident at work or workplace accident injury compensation question.

      We generally find that most people who are injured in an accident at work and left unable to work, want to get back to work as quickly as possible. This is for two reasons. Firstly, most people need to work to ensure that they earn sufficient money to cover their monthly housing costs and other expenses. In many cases, people who are injured in an accident at work find that they do not receive their usual salary whilst they cannot work and therefore, they are heavily out of pocket as a result. In this circumstance, a large portion of any accident at work compensation settlement that they will receive if they win a claim for compensation will include full recovery of their lost income as our specialist solicitors will claim the difference between their usual income and the statutory sick pay that they have received whilst unable to work.
      Secondly, most people just want to get back to normality after a nasty accident. It might seem nice to take some time away from work, but it is not nice to be away from work if you are not at work because of a nasty injury suffered in an accident at work. Returning to work is a good thing, as long as it doesn’t affect any recovery from the injury.

      To answer your question directly, should you return to work, it would not affect you, should you decide to pursue a claim for compensation. The only thing returning to work does is that it enables you to earn your usual salary and reduces the stress and worry that you would otherwise suffer whilst worrying about paying your rent, buying food or running your car. If your job is a physical one and your injury means that you cannot work in your usual role, you should speak to your employer to see if they have any alternative lighter duties that you can do whilst you recover. That way you can continue to work and earn money whilst you recover from your injuries.

      If you would like us to help you claim compensation for you after your accident at work left you with a broken wrist, please revisit our website and go to this page: https://direct2compensation.co.uk/make-a-claim-for-compensation so that you can provide us with your contact details. One of our claims team will then be able to give you a call to discuss the cause of your accident and help you to get a claim started with the right specialist solicitor to suit your needs. Alternatively, you can reply to the email I have sent you and pass me your contact details that way.

      We look forward to hearing from you.

      Yours sincerely

      Ian Morris

  88. I was injured on the job 3 years as of April 19th. Broke my ankle in 2 places and also damaged some cartilage in which they had to remove during my 2nd surgery. I did not seek an attorney because I had a lot of respect for the management of my workplace. However after PT and an evaluation I received $19,000 settlement and that was based on the impairment in my ankle which is required by the state of Nebraska, or so I was told.

    3 years later, I still work there. I have some restrictions from the doctor 1 of which says I can no longer work on rooftops. They have not tried to make me do so. My job is very physical even when Im not on a roof. As a supplier we roofload roofing supplies on the rooftops for the contractor. Even though im not on a roof, throwing the shingles which weigh between 75-90 lbs still agitates my ankle to this day. Depending on weather, and grade of the area of which the truck sits on, and how far I have to walk the truck to get them from the pallet to the boom… can turn into a very painful process. My ankle does not have the flexibility and strength it use to have.

    I have discussed my concern with work countless times, especially in the last year or so and Im still doing the same job. I think they believe Im just trying to get out of work, and not really looking into my situation as being painful to do my job. Do you have some suggestions of how I can handle this? I have been looking for another job for about a year as well, but again I even have to be very selective of what job to pursue because my injuries has created permanent limitations.

    1. Phil

      Thank you for taking the time to read through our compensation claims website and sharing your situation.

      The injury you sustained in your accident at work was truly awful and your ongoing pain, discomfort and weakness symptoms match those we hear repeated by of many of our fracture injury compensation claimants. Have your medical team reached the limit of remedial work that they can do to help your recovery?

      Sadly, as your accident and current situation is based within the USA, there is not much advice that I can offer. Direct2Compensation is a UK Based business and operates within the jurisdiction of legal system covering England & Wales. As you will appreciate, the laws and judicial systems of our two countries are very different. As our knowledge is specific to the legal system relating to personal injury compensation within England & Wales, we are not suitably qualified to advise you how to handle a matter within the USA and we certainly wouldn’t want to give you any unrealistic or misguided advice to you.

      However, it sounds like you would benefit from having legal advice and support with your situation as it could be that you could force the employer to help you to remain at work – perhaps in a different capacity. I would suggest that you seek a specialist lawyer based in the city or state in which you are based.

      I am sorry we can’t help further.

        1. Michael

          Hi, we can certainly help you with your claim and I understand that you have spoken with my colleague, Justin to discuss your accident.

          Your claim enquiry has now been sent to one of our specialist solicitor partner firms and you will receive a call from one of their specialist personal injury compensation solicitors within the next 24 working hours.

          Best regards

          Ian

  89. Hi

    Not sure if this counts but I was at work yesterday and I bent down to get items out of my draws and as I stood up I wacked the back of my head on a metal cabinate (that holds wires in) I instantly felt sick and dizzy, went and saw my boss who took me to see the on site nurse who advised we call 111. 111 advised we go to A&E which we did. I was advised to be under home supervision and not to drive for 48 hours. Do I have a claim? My boss wrote on the incident form as an action that I should be more careful next time.
    Thanks
    H.

    1. Hannah

      Hi, I am sorry to hear about your accident at work. It sounds like you have suffered a painful knock to the head with concussion. Having dealt with a number of such accident scenarios over the years, I can say that most of the claimants who have been injured as you have, have also reported some neck and shoulder pain, so it could be that you also notice such symptoms.

      Whilst your boss may have written on the accident report form that you should take more care next time, one could argue that the location of the metal cabinet next to your work station means that your employer simply advising you that you should be ‘taking more care’ is not a sufficient response. If the cabinet is so close to your work station, it would seem very likely that you will suffer a repeat of this incident (and such injuries) even if you do try hard to avoid it as it is not always practical to avoid the cabinet when trying to work where you have been stationed by your employer.

      To this end, your accident is certainly something we would be happy to investigate further with a view to helping you pursue a claim for compensation against your employer. Of course, we would need to speak with you first to obtain some further information and gain a better understanding of your job, the workstation layout and how you are feeling now. So that we can speak with you, please either respond to the email that I have sent you and provide your phone number, call us on 01225430285 or re-visit our website and go to: https://direct2compensation.co.uk/make-a-claim-for-compensation where you can make a contact request and provide your contact information. Once we have this, we’ll call you and can then offer advice, support and help you to better understand your rights.

      We look forward to hearing from you and helping you further.

      Kind regards

      Ian Morris

  90. In 2015 I fell 14 feet backwards from a house on a construction site and broke my neck resulting in a factors of c5 c6 c7 and a fusion of c5 and c6 . My employer refused to call for medical help made me sit In a truck for three hours before I was taken to the hospital an hour away in another employees truck

    1. David

      What a horrendous injury to suffer. Accidents at work often cause some of the most serious injuries that form the basis of a claim for personal injury compensation and the injury you have suffered is clearly extremely serious.

      Whether or not the cause of your accident and subsequent injury would make a strong claim for compensation is something I can’t comment on at the moment. We would need to know if it was as a result of employer negligence (i.e a lack of training, safety equipment or site management) as the injury itself is secondary when it comes to establishing who is the liable party (the cause of the accident). However, the actions of your employer in refusing to call for medical assistance or offer immediate 1st aid is clearly indefensible. It may well be that you could successfully sue your employer if you could establish that their negligence in handling the injury immediately (refusing to call emergency service assistance) had worsened the injury, caused your recovery period to be longer or prevented you from making a complete recovery.

      To establish this, you would need to speak to your medical team and get their view. If they felt that this was the case, you would have a good chance of succeeding if you were to pursue them for workplace accident compensation.

  91. Hi, i work in construction i was on a site on 17th of march we where packing up to go home i was told to put the shutters on the telescopic forklift while i was putting one of the shutters on i lost my balance and fell and broke my hand and damaged ligaments in my fingers. I was on the site as a labouer not a forklift driver, im wondering if i can claim as it was partly my own fault i think. Ive been off work for 5 weeks and will most likely be 7-8 weeks before im back. Thanks hope to get a reply soon.

    1. Dear Sam

      Thank you for your enquiry and explaining your situation. Your gut instinct here could well be right, in that it might be a split liability matter. Split liability claims can still succeed with you receiving a compensation payment for your injuries, but with you having to accept some responsibility for the accident and your employer accepting the rest. In this situation, you would receive a compensation settlement that matched the amount of liability placed on the employer. For example, if you were found to be 25% responsible for the incident as you slipped/lost balance and your employer was 75% responsible as they hadn’t provided you with the right training or asked you to perform a task that should only be done by someone qualified to operate a fork lift, you would receive 75% of the full settlement value of any claim.

      We would certainly be willing to help you make a claim for accident at work compensation and would like to speak with you further so that we could link you with a specialist no win no fee solicitor. Please go to our start a claim page at: https://direct2compensation.co.uk/make-a-claim-for-compensation and make an enquiry with your contact details or reply to the email I have sent you with your details and we’ll then call you to help you get your claim for accident at work compensation started.

      We look forward to helping you.

      Yours sincerely

      Ian Morris

  92. Hi,my boss asked me to help him move a heavy pool table, whilst lifting the pool table my back went and I was in pain later that day at home the pain become unbearable so I went to a&e,since then the pain is back,I’ve been on strong painkillers all the time but 2days ago while seeing the doctor she thinks I have got sciatica and wants me to go for a scan, I still work for the same company but can’t afford to loss my job but the pain is getting worse, they don’t even offer to pay for my prescription, don’t know what to do

    1. Jason

      Your predicament is a common one for people who work in a small business and have a personal relationship with the business owner. For people working in very small workplaces, there is a very commonly held concern about making a claim for accident at work compensation when they are injured in an accident at work. This concern, like yours is the worry about whether or not making a claim for compensation against your employer will cost you your job.

      In the eyes of the law, an employee cannot be dismissed for making a claim for compensation and with this in mind, the vast majority of people who are injured in workplace accidents and opt to make a claim for compensation against their employer continue to work at the same workplace without a problem. However, in a small workplace where the owner is the boss, they will know if you make a claim for compensation as their insurers will want to speak to them about the situation. In such circumstances, we have had claimants advise us that they have felt pressurised by their employer to drop their claim and been made to feel awkward about their decision to seek compensation for their injuries and losses. As a result, you will need to evaluate the extent of your injuries, the pain caused by them and whether or not you are making a decent recovery and then place that against how your employer will react to you making a claim for compensation.

      All employers regardless of their size and number of employees should hold employer liability insurance and any claim you opted to make would be made against the insurance policy. This is what they pay their premium for, so it is very reasonable to pursue a claim for compensation if you have been injured at work in an incident that was not your fault.

      If your boss has not provided manual handling training and asked you to work in a dangerous manner – as is the case here, by getting you to assist in the moving of a very heavy item like a pool table, it would be easy to apply employer negligence to the employer and you’d have every chance of succeeding with a claim for compensation.

      We would be more than happy to assist you with a claim, or offer further advice. I would suggest that you re-visit our website and provide us your contact details via the start a claim page at: https://direct2compensation.co.uk/make-a-claim-for-compensation so that we can speak with you about this.

      In any event, you should most certainly ask your employer to record the details of your injury and the cause within an accident book. If your employer does not have an accident book, you should email them outlining what happened and how you were injured.

      We look forward to hearing from you.

      Regards

      Ian

  93. I was busy working helping employee to clear work section as head office was coming so I took the box of sugar and serviettes to put in cupboard, a customer call me for attention while I was busy lifting box customer scream and me want to come up n give customer attention my right shoulder dislocated n shoulder bone came out was rush to hospital and is still under medical help as I had to go for operation as tissue and bone split

    1. Dear Na-eema

      You have suffered a very painful injury whilst at work. Dislocated joints can be very problematic and painful injuries and from the experience we have gained in helping many victims of dislocation injuries, we know that the injuries can cause life long discomfort, pain or weakness.

      In your situation, I am not sure where the liability would attach to your employer unless the box you were lifting was excessively heavy or if your employer did not provide you with any training as to how you should lift and move items safely. This is known as Manual Handling training and if an employer fails to provide such training, the courts within England & Wales would deem them to be guilty of employer negligence and therefore responsible for any injuries sustained through lifting and therefore liable in terms of any claim for workplace injury compensation should one be made.

  94. In May I twisted my knee during work. Basicly I turned my body while my feet was locked. I torn my ligaments and meninscus. I had a surgery in December.
    Nobody done any accident report at work. I had an investigation about it, and for me the answer, that it wasn’t work related accident not really a proper answer and I think they should report my accident, especially almost a year now And I am still not well.

    1. Amanda

      Hello, your story is fairly typical with regards to many of the accident at work injury compensation claimants who come to Direct2Compensation for help.

      You’ve had an accident at work that has lead to a painful injury needing surgery to repair and along with the undoubted pain and discomfort the injury has caused you, I would imagine that you have suffered a loss of income and certainly been unable to take part in your usual day-to-day activities. This in itself is a difficult and upsetting situation. However, when an employer is unsympathetic to the predicament in which you find yourself and refuse to comply with their obligations to record the details of the accident within an accident report, it can make the situation even worse.

      You mention that your employer carried out an investigation in to the incident and that their response was that it was not a work related matter. Clearly, without knowing more about the actual cause of the injury (why you twisted your knee, where it happened and how etc), it is difficult for me to state whether or not you have a viable claim for accident at work compensation. Regardless of any claim, your employer should still have made a record of the accident and if they have conducted an investigation, they must have a record of an incident – otherwise they would have nothing to base an investigation upon.

      I would suggest that you provide us with your contact details so that we can discuss this matter with you in more depth. It could be that we feel that you have a viable accident at work compensation claim. If after speaking with you, we felt that the details of your accident at work merited a claim, we would be happy to take some details and then link you with a specialist accident at work compensation solicitor. So that we can speak to you, please visit our start a claim page at: https://direct2compensation.co.uk/make-a-claim-for-compensation and submit a claim enquiry form. We’ll then call you to discuss this situation with you. Alternatively, you can reply to the email I have sent to you and provide your contact details that way.

      Whether or not you have a viable claim against your employer for accident at work compensation will come down to the cause of why you twisted your knee. If your employer has provided an environment that was unsafe – perhaps a lack of training, a slippery surface on the floor, or given you an inadequate work space or an item of equipment that is not fit for purpose or broken for example, then you are likely to have a viable claim.

      We look forward to speaking with you to find out more.

      Kindest regards

      Ian

  95. Hi
    Mine is a difficult one to explain, im a care worker and my job involves dealing with autistic young adults and challenge behaviours. Now on thursday of last week 10th March i took one of our young people out in the community for his daily activity. Now this young man is 2 to 1 support in the community as he can be very challenging so i also had another memeber of staff with me. So we went to airhop for his activity which is a trampoline park in guildford. When we go out in the community for his activity we are to take part and support him duiring this time. Now while i was bouncing i was paying attention to our support user as he was walking around the end of the trampoline i lost focus and landed badly and damaged my leg. First aiders came to asist and helped me to relax and gave me an ice pack. After thinking i was fine i left the building thinking i was fine but once i was outside my leg collapesed and i fell over. After returning to work my college told me to put my foot up but my manager told me to fill out the forms but wouldnt let me leave untill my shift was finished. Now once i got home i went to A&E with my fiancee and i found out i actually tore a disc in my knee called (torn meniscus) now on monday the 14th i went to the doctors who signed me off for 2 weeks now as im unfit to work. My question is because i was injured technically during work time doing an activity we have to take part in can i claim?

    Many thanks for reading this

    Martin tester

    1. Martin

      Thank you for taking the time to explain your situation and discuss your injury and how this was caused.

      You are right in that your situation isn’t necessarily straight forward as to make a successful claim for the injuries you have sustained whilst performing your working duties, we will have to demonstrate employer negligence and that they are responsible for your injuries and losses.

      As you state, you are expected to join in with the activities that your young adults are involved in. This is part of the job and as such, you may have to take part in activities that have known risks. In this instance, your employer has expected you to partake in trampolining as part of your working day. Trampolining is something that can be expected to present a risk of injury, so your employer must take in to account how such activities may affect your health and safety whilst at work.

      We would be happy to investigate your situation further as there could well be prospects of succeeding with a claim for work accident compensation against them if we can show that they have not adequately risk assessed the activities that they charge you to partake in. If a claim for compensation were to be made against your employer, they would need to show that they had fully and adequately risk assessed the trampoline activity. It could also be argued that it is not sufficient to send staff such as yourself, who may be experienced and trained with the handling of the young adults you work with, but with no relevant trampoline expertise to do such activities and that your employer should use specially trained staff for certain risky activities.

      As I have said, we would like to investigate this further and would certainly like to get one of our specialist injury compensation solicitors to discuss this with you. Therefore, we need to speak with you to get a little more information. Please visit our make a claim page at: https://direct2compensation.co.uk/make-a-claim-for-compensation or respond to the email that I have sent to you with your contact details and we’ll then call you to discuss taking your claim for work accident injury compensation further.

      We look forward to hearing from you.

      Regards

      Ian

  96. I stopped a falling object weighing 100kg falling on someone’s head whilst unloading a vehicle,injuring myself in the process but I’m not entitled to claim as it was my fault! How can this be?
    Are you meant to let it fall on someone’s head?!?

  97. Recently been off work for two weeks and am currently starting my third week off. I was backing a container on to the premises ready to be unloaded, I stopped the container at designated area and as the container stopped it jolted and as I was walking away a box fell on the back of my head n neck, suffering with neck cramps and muscle cramps between the shoulders unable to do much can’t even hold new born daughter for long before muscles start aching and hurting, jus wondering if there any possible claim thanks

    1. Stephen

      Hi, thank you for using our website. I’m sorry to hear about your accident at work and the injury you’ve sustained to the muscles and soft tissues around your upper back/neck area. From personal experience, I know just how sore that kind of injury can be. I hope that you make a speedy recovery and that you can soon get back to work and more importantly, enjoy holding your new daughter.

      We would gladly investigate this matter for you and on face value of the information you have provided so far, I don’t think we’d have any difficulty in placing your claim for accident at work compensation with one of our specialist no win no fee personal injury Solicitors. Of course, we can never guarantee that we can succeed with any claim, but we can guarantee that you will not have to pay any costs whatsoever if the claim fails.

      You should make sure that your employers have a record of your accident and injuries within their accident book/accident reporting system. I assume that they are aware of the issue given your absence from work.

      We are happy to help you with this claim and need to speak with you in order to get the further details we need to enable us to link you with the right expert accident at work solicitor. To give us your contact details, either reply to the email I have sent you or visit our make a claim page at: https://direct2compensation.co.uk/make-a-claim-for-compensation and provide your contact details. One of our team can then contact you and help you to get this up and running.

      We look forward to hearing from you.

      Kind regards and best wishes

      Ian

      1. Stephen

        It seems that your email isn’t working or the address you’ve provided is incorrect? The email I have sent has bounced. Hopefully, you’ll see this response and get back to us.

        Best wishes

        Ian

          1. Stephen

            Thanks for getting back in touch with us. I have now re-sent my email to the other address you’ve provided.

            Thanks

            Ian

  98. Hello

    I am a young nurse and injured myself at work.
    I was already complaining of back issues to my manager who reffered me to occupational health as a result.
    Meanwhile one day at work I was assisting an elderly patient on my own to the toilet. I imediatly felt something was wrong. I struggled to walk home that day and after a few visits to occupational health and the physiotherapist. I was referred to have an MRI where it was discovered I had a rupture on my disc the specialist consultant stated it was proparly exacerbated due to work . I was unable to attend work for about 3 months due to pain, discomfort and struggling to walk. I was paid my normally salary for those 2 months however I was then told that they overpaid me and the HR department decided to take all the accrued annual leave I have for those 3 months to help to reduce the overpayment, I had a quick conversation with the HR department and my manager about the issue prior to the deduction, where I suggested not minding taking some of my anual leave ro settle the debt but not all of it. This was a casual conversation, no paperwork or proper documentation was given to me in written at all. I am due to return to work and I have already been advised by mine physio that I may have to reduce my hours altogether. I was wondering if I have a strong claim on the grounds above, due to reduced hours of work and everything else mentioned above.

    1. Dear Ester

      Thank you for taking the time to contact us and discuss your situation.

      Given what you have said, it is certainly worth us making further investigations in to your situation and how your employer handled your back problem as there may well be a viable claim for accident at work and loss of income compensation. We certainly need further details and would be happy to help you with this claim. So that we can speak with you and get more information, please visit https://direct2compensation.co.uk/make-a-claim-for-compensation and submit a claim enquiry. We’ll then be able to call you to discuss your injury at work with a view to helping you get your claim up and running.

      I look forward to hearing from you.

      Regards

      Ian

  99. Hello, am I eligible for compensation?

    Here us the incident,

    My name is Mr. Abdulrahman Khan I am 36 years old married with 4 kids.
    I was checking online for someone professional and reputable who can help and guide me through this process with
    The DVLA licence revocation, This incident happened on the 28th December 2015 and the licence was revoked on the 21st January 2016.
    I must write a background before this incident happened, A week before this incident I had little sleep due to family
    Members turning up and long shift on work because of the festive period.
    I am driving buses since 2005 with the company called London United as a day driver on the shift work bases.
    The day this incident happened I was doing night shift on night bus N222 as an overtime on the 27th December 2015 @2030.
    I suppose to finish my duty at around 0530hrs.
    I completed my three rounds without any problem at the last and 4th round I was due to depart from the garage @0400hrs past
    After crossing Harlington Corner on the Bath road at the next stop I stopped and served after pulling out something happened
    I felt strange movement of my mouth and this is what I last remembered.
    I have no idea what happened how the bus got stopped I got unconscious, collapsed or I had a fit no idea whatsoever.
    I remembered another driver taking me out from the driver cab and handing over to the Ambulance staff after getting into the
    Ambulance I asked the paramedic what happened she replied “ your blood pressure was low” after reaching the hospital
    I had all the blood test CT scan ECG all came back normal, doctor at the duty said you had a seizure ( Generalise tonic clonic seizure )
    They discharged my I think within 2 hours’ time without any medicine given or prescription just with a letter for my GP to see him with.
    After seeing the GP next day I was referred to a specialist, I saw the specialist in the end of January 2016 and he explained me
    That you had a “ focal seizure” and he recommended me to have test done “ Head MRI and EET “
    Head MRI has been done on the 1st February 2016 and EET appointment is due in the end of February 2016 and the follow up
    Appointment with the same specialist is also has been made in the last week of March 2016.
    After reporting to the DVLA on around about 18th January 2016 I received the letter after few days asking me to return the licence
    Back and your licence has been revoked from the 21st January 2016 and you must not drive buses lorries for 5 years and car for the
    Next 6 months.
    Sir, I need your help in this regard if possible, because the day since this happened I have not felt any single day is different than

    Before this incident happened. I feel absolutely normal and healthy I go to gym , I go out do my daily routines homework going out
    With friends almost everything without any issues, And I have also spoke to number senior peoples and friends they pushed me to go out and find help in this regard because sir
    It’s my future and I rely on my licence my living and all my dependents rely on the licence if I lose my licence I lose almost everything.
    And I have also been advised to check with the doctors and professional that this unconsciousness or whatever you name it can that Happened due to the stress, tiredness, lake of sleep or due to the low blood pressure.
    Sir, I need your help I find you online the only professional and reliable individual who can I believe on please if there is anything you
    Believe is achievable then please guide me I will do anything you say or can forward to you any documents you may require for this case
    Any consent for the medical history or report you need from my GP I will be happy to that.

    1. Dear Mr. Khan

      Thank you for commenting on our website. I am sorry to hear about your situation and I can fully understand just how distressed you must feel in that you have lost your ability to work in your chosen profession.

      Unfortunately, our business would not be able to assist you with your legal needs. We are a Personal Injury compensation claims specialist and only operate within this sector. As your legal need does not include a personal injury, we would not be suitably qualified or experienced to assist you.

      I know that the DVLA operates very stringent rules regarding revoking driving licenses due to health issues such as cardiac/heart health, seizures, epilepsy, black outs and other similar issues. These rules are in place in the interests of safety and despite the fact that your previous health was good and you now feel good, the DVLA would be concerned that you could suffer a repeat of the same seizure and pass out at the wheel. This could of course lead to a catastrophic serious accident and it must be said that you were lucky in your incident that you were not injured and that nobody else was injured.

      I am not sure that you will be able to overturn the DVLA decision, even with legal assistance, but I wish you the best of luck and I’m sorry that we cannot help you.

  100. Iv already started a claim for an accident I had at work. I tripped and sprained and badly bruised my left arm. They have accepted liability and iv been offered an ammonia but the solicitors are asking me for £330 to pay for liability insurance. Surely my old employer should pay this as it happened at work. Is this correct? My amount will be almost halved between myself and solicitors due to me paying this. Advice please.

    1. Dear Tanya

      Thank you for your comment. Without knowing what agreement you have entered in to with your Solicitor, it is hard to determine whether you are being badly advised and incorrectly charged.

      As with any legal matter being handled by a Solicitor, if you are unhappy with any aspect of their work you should make an immediate complaint to them and ask to see their complaints policy. If you then feel that they do not handle your complaint adequately or you are not happy with their decision on your complaint, you should then contact the Law Society and make a complaint to them as they can then investigate this in the way that an ombudsman can.

  101. I work in a kitchen. I reported a broken fire door which had come off its bottom hinge
    a week ago. Nothing was done. Yesterday I went to open the door and it didn’t move I carried on walking as I thought the door was going to open and banged my head on the corner of the door. The impact made me fall to the ground and I saw stars, thought I was going to pass out and I bit the inside of my mouth. I was helped outside by a colleague to get some fresh air. Later on that evening I started to get bad headaches and dizziness. I went to my GP today who diagnosed mild concussion and advised me to stay off work for a couple of days and then to return and take it easy. I told my boss of my symptoms but he just said that he doubted that they were caused by me banging my head. He was the one who should have got the door fixed last week but didn’t.. Am I entitled to anything?

    1. Steve

      We would definitely be willing to help you with a claim for compensation after your accident at work.

      From what you have said, the liability against your employer is strong. You have reported a potential safety hazard, yet your employer has failed to do anything to ensure that the hazard is repaired and the workplace made safe again. Please make sure that the details of your accident are recorded within your employers accident book and don’t worry about what your boss has said of your symptoms, he is not a Doctor. If you have been to see a GP and the GP has made a diagnosis of concussion, then you have concussion. If your employer does not have an accident book, or you are unable to get to work to make an entry, simply send them an email describing what happened – and the fact that you had reported the hazard over a week ago – and ask them to place your email within their accident reporting system.

      As I said, we would be very happy to take this claim forward and can link you up with one of our specialist accident at work compensation solicitor partners. In order for us to do this, we’ll need to speak with you to obtain a few more details. To provide your contact details, please re-visit our website and go to: https://direct2compensation.co.uk/make-a-claim-for-compensation or reply to the email I have sent you and we’ll make contact with you to offer you advice and let you know more about the claims process and your rights regarding an accident at work compensation claim.

      We look forward to hearing from you and assisting with your claim.

      Yours sincerely

      Ian Morris

  102. I work in a dementia home and in April last year i was punched in the head which resulted in concussion i have since lost my hearing through it and have had to have counsilin as suffered bad dreams and anxiety so didnt go out and felt a different person i have never had a contract and didnt recieve sick pay only sat pay so have been struggling to live i now have to wear hearing aids because of it i have since left do you think i have a case? Regards julie

    1. Julie

      What an awful situation you find yourself in. Given the extent of the injury that you have suffered, we would like to try and help. Your claim is by no means straightforward as we would have to demonstrate that your employer exposed you to a risk of injury without adequately risk assessing and reducing the prospects of you suffering injuries in the way you did. Sadly, many people working in care homes with people suffering Dementia or Alzheimer related health problems do suffer unprovoked assaults from the residents. One of the things that is known about Dementia patients is that there can be sudden acts of violence or incidents in which they lash out due to their confused and disorientated state. Therefore, working in such environments is known to have certain risks.

      Therefore, it is important for employers to ensure that all staff are correctly trained and qualified and that all patients are adequately risk assessed so that all people know the risks presented by each patient/resident for whom they provide care services. Further, employers must ensure that staff are working in the correct manner with sufficient colleague support where needed. Perhaps your employer failed to adequately protect your health and safety in the workplace?

      We would definitely like to speak to you further about your specific situation to see if there is any way that we can pursue a claim for you. Your lack of contract may present some difficulty, but this could be overcome by referring to an accident book/incident report if one were made at the time of the incident and whether any former colleagues would be willing or able to act as witnesses.

      Please visit the start a claim page on our website at: https://direct2compensation.co.uk/make-a-claim-for-compensation and upload some further contact information for us so that we can call you in confidence to discuss the incident at work in which you were injured and a possible claim for personal injury compensation. As with all website comments, you will also receive an email from us and if you prefer, you can reply to that with contact details and one of us will call you to see if we can help you.

      We look forward to hearing from you.

      Regards and best wishes

      Ian

  103. I was sweeping up at work turned round did not see the huck on the spray track and one ov the huck went up my eye lid I pulled it out it bread for five minutes can I make a claim,I went to work on the Monday told them what happened I said I need the week of because I need it that said that will pay me to days can I claim I’m still in pain

    1. David

      What a nasty sounding incident, must have been very distressing. Eye injuries are often quite distressing, so I can understand why you’ve needed a bit of time away from work.

      We would be very happy to help you with a No Win No Fee injury compensation claim for this incident. Of course, we don’t know a great deal at this stage as to how this happened and what mistakes your employer or colleagues made that caused this to happen, so we need to speak with you to find out a little more information. However, this is something we would certainly be willing to get our Solicitors involved with, in order to make a claim for compensation for you.

      For us to speak with you, we need some further contact details so that one of our team can call you. Therefore, please visit the ‘start your claim’ section of our website at: https://direct2compensation.co.uk/make-a-claim-for-compensation and upload your details for us so that we can call you. Alternatively, please reply to the email that I have sent to you in relation to your accident.

      I look forward to hearing from you.

      Regards

      Ian

  104. My situation is a little tricky. I injured my left ACL & tore my lateral meniscus turning at a scrub sink while working in the operating room. They had mats in place to prevent water slippage but my foot got hung on the mat as I turned. Although my body mechanics did not accommodate the turn, I ended up with needing surgery and long time recovery for the staged procedure that I need, they were not negligent and failed to sign the workmans comp on the job injury form. I didn’t turn in paperwork because I thought it was a minor injury. Now they refuse to sign because it was not filled immediately, but no managers were there because we were working extended hours they had left for home. I’ve been release to come back to work on full duty, but my knee is really painful and now its causing my 9 thoracic
    Bach injury and left foot to cause issues as well. I can hardly make it through the day. HOWERVER they did offer to pay for my MRI which supports the stated injury. But ha sent at this point.

    1. Felicia

      Thank you for taking the time to share your situation. The injury itself sounds painful and as it happened at work, I can imagine that it would have made the problem worse than it otherwise may have been.

      I would suggest that you seek specialist personal injury lawyer assistance to ensure that you do not lose out. Feel free to re-visit our site and complete a call back form so that we can get in touch to discuss this with you in greater detail.

      Kindest regards

      Ian

  105. my first incident happened three years ago i was pregnant and fell at work because of wet floor with no sign down the stairs i worked at shoprite then,they took me for i.o.d and later baby was born but i had complications in my pregnancy,in anycase i was never compensated and now wish to claim.is my claim valid,incident happend in 2012.
    Second incident i recently tripped and fell over a trolley at work and hurt my arm that i broke when i was 6 am now 27,doctor said its just a muscle that got sprained can i make a claim for my injury i now work at spar

    1. Dear Charlotte

      Thank you for your enquiry and the details of your two accidents. I can imagine that the first incident must have been additionally stressful given that you were pregnant.

      I’ll start with the 2nd accident first because this is more straightforward. We would certainly be willing to investigate this claim for you and I feel that you have a good chance of succeeding with this claim. If you have not already done so, you should ensure that your employers have recorded the details of your accident and injuries in an accident book or other official incident recording system. We would be happy to advise you as to how best to do this so I suggest that you go to our make a claim and upload your contact information so that we can call you to offer assistance.

      The first incident you mention in 2012, could be out of limitation. The law states that anyone over the age of 18 years can make a claim for compensation if they do so within a period of 3 years from the date of your accident. Therefore, if your accident happened on or before the 19th October 2012, you will be out of time and unable to pursue a claim for that accident. Again, if you are unsure, please contact us on 01225430285 for help and advice.

      We look forward to hearing from you.

      Kind regards

      Ian

  106. hi, on sturday 12th september i had my hand slammed in a door causing considrable pain, the incident was logged with the police as a possiable assult . however when i followed company policy and called senior on call to inform of the injury i was told there was no staff to cover me so i could seek medical attention ,so then had to continue another 12 hours of working with a very swollen painful hand . i did go to A+E as soon as i had finished work the next day.Thankfully nothing broken but crush injury put in a sling still very swollen painful and now bruising coming out. Went to GP on the wednesday and have been signed off sick for three weeks. I realise injury is not to bad but feel very angry that i was made to continue working for another 12 hours in total agony

    1. Thank you for taking the time to comment on our website and raise your issue. I’m sorry to hear about your injury and the incident in which it happened. It can’t have helped that you feel that your employers have not handled the issue well and perhaps made matters worse.

      I would suggest that we get you in touch with one of our specialist solicitors to discuss how you can make a claim and what they think the outcome to any claim may be.

      If the injury was caused by an assault (criminal) then you could be forced to go down the Criminal Injuries Compensation Scheme Authority route and our solicitors could certainly help with that. Alternatively, if the injury can be attributed to employer negligence (if your employer in anyway exposed you to the risk of injury through a failure to adequately train you, protect you or reduce as far as possible, the risk of such an injury) then an accident at work claim for compensation could be made.

      My advice to you at this stage would be for you to re-visit our website at: https://direct2compensation.co.uk/make-a-claim-for-compensation and provide us with some further contact details. One of our team can then make contact and get you in touch with a suitably experienced and expert specialist personal injury solicitor and help you get things started.

      I hope that this response helps you and I look forward to hearing from you.

      Kind regards

      Ian Morris
      Direct2Compensation

  107. I have feel and hurt my knee in work today as I work on a bar the floor was wet and I slipped if it wasn’t for my manager being there I would of also fell into a tray of wine glasses ( which my hand went into but luckily none smashed) they sent me home early from work which they are not paying me for my full hours what I was ment to work. There was no wet floor sign and the fridges leak water! Should they pay me due to accident at work? And do I stand a chance on claiming compensation??

    1. Leanne

      I’m sorry to hear about your knee injury and hope that you’re not in too much pain and discomfort.

      You ask whether or not you should receive pay and if you have a good chance of claiming accident at work compensation. The answer to the first question on pay, depends on the contract you have with your employer. Some employers pay staff whilst they are off on sickness/injury leave, others do not. The answer to the 2nd question on whether you could claim is easier – yes!

      Liability wise, it sounds like your employer would have difficulty defending your claim as you say that the fridges leak water and there are no hazard warning signs in situ. Your employers would know that the fridges leak and that this would make the floor around them slippery. Therefore, not erecting a hazard sign and failing to fix the problem indicates a strong level of employer negligence and makes them therefore liable for your injuries.

      I would very much recommend that you do pursue a claim for compensation against your employer and invite you to send us some more details via: https://direct2compensation.co.uk/make-a-claim-for-compensation so that we can get one of our specialist solicitors to make contact with you.

      Remember, if you do pursue a claim for compensation successfully, you can also recover any lost income if you find that your employer doesn’t pay you whilst you are unable to work.

      I think you have a very good chance of succeeding with your claim and look forward to hearing from you to help with your claim.

      Best wishes

      Ian

  108. Hi i work as a housekeeper today i was putting a tv back in its cabinet with a button (tv at the end of bed) i was on the floor and the button clicked as if the telly had come fully into the cabinets i looked up i seen that it was still in the same position and hadnt moved which i thought unusual as normally if its not aligned correctly or if somwthing is sticking out it would make a strange noise. Anyway as i went to stand up i used my right hand to pull myself up at the bottom corner of the unit and bang all of a sudden it came crashing down on my hand and crushed my thumb taking the end of the bone and my thumb off. I have been to hospital they could not save the end as it was too crushed, now have to go to durham tomorrow to see if they can stitch me up in some way. As im a housekeeper im not sure if i am entitled to anything for my injuries and feel awkward asking as i get on with the family very well, i am classed as an employee and am on the books etc, pleasw can you advise me if its better to see if they have home insurance that covers third party injuries or is it best to see a solicitor risking bad feeling at work. Thank you in advanxe for any advixe.

    1. Dear Lorraine

      I am really sorry to hear about your accident and the very nasty injury that has happened to you.

      I understand your worries about claiming from the employers with whom you work. It is not uncommon for people to worry about making a claim for injury compensation against an employer that they get on well with. However, the injury you describe is very serious and will have life-long consequences for you.

      Whether you claim from their home insurance (which is highly unlikely to cover you as you are an employee) or from an employers liability insurance policy, one thing is certain – you need specialist expert representation to ensure that you get a fair and just outcome. To this end, I would highly recommend that you contact us at the earliest opportunity so that we can help you get the right solicitor on board. Remember, claiming against your employer will not affect them directly, it will simply be a claim against an insurance policy.

      Please visit our make a claim page: https://direct2compensation.co.uk/make-a-claim-for-compensation and provide us with a little more information. One of us will then contact you in confidence to discuss how we can help.

      From the sounds of it, your employers are nice people and with this in mind, I am sure that they would want you to be adequately compensated for such a nasty injury.

      I will email you also and look forward to hearing from you soon.

      Best wishes

      Ian

  109. I sustained a back injury at work and informed my boss, who was not on-site at the time. We do not have an accident book to record it in. I told her and she is insisting on me coming in tomorrow when I can barely walk. I am going to seek medical attention ASAP. Also, I don’t have a formal written contract. Can I still make a claim?

    1. Lucy

      You can most definitely still make a claim for injury compensation and given that it seems that your employer isn’t really too caring about your situation and your health, I would expect that you have every intention of doing just that.

      We would be more than happy to help you get this claim up and running and therefore I invite you to visit our make a claim page at: https://direct2compensation.co.uk/make-a-claim-for-compensation and submit some further details to us so that one of our team can contact you in confidence and help you get things started.

      I will email you directly also and look forward to hearing from you and helping with your claim.

      Best wishes

      Ian

  110. Fell at work due to faulty ladders sprained mywrist and mild head injuries still getting head pains after 6 weeks an strong medicine had a ct scan an head itscome out fine and still getting wrist pains

    1. Dear Akbar

      I am sorry to hear about this incident and your injuries. If those ladders are faulty as you say, then you have a strong chance of winning a claim for accident at work injury compensation as your employer has clearly been negligent towards your safety whilst at work.

      Please visit our make a claim page at: https://direct2compensation.co.uk/make-a-claim-for-compensation and contact us with a little more information. One of our team will then contact you in confidence to discuss your situation in greater detail and help you get a specialist injury compensation solicitor to represent you and claim the compensation you deserve.

      I will email you directly also and look forward to hearing from you so that we can help you get your claim started.

      Best wishes

      Ian

  111. Hello,
    I am a carer and work with elderly people, 5 weeks ago an elderly gentleman started to fall so I Reached out and took his weight to stop him falling to the floor as the is very frail and would have seriously hurt himself. In consequence I damaged the muscles in my lower back and have been bed bound since doing so. I itially I was rushed to hospital and assessed and have been going to regular chech ups with my GP. I am also about to start physiotherapy to try and ease the strain on my back. im 21 years old and this has devistated me, physically and psychologically. Is there anything I can do? Or any claim I can make?

    1. Hello

      Thank you for your contribution to the comments on this article. I’m really sorry to hear about your accident and the injury you’ve sustained to your lower back whilst at work.

      Without doubt, you did the right thing in trying to help the elderly gentleman and prevent him from suffering a bad injury. After all, you are employed to care for and look after vulnerable people.

      It is really unfortunate that you have suffered such a debilitating injury and I can sympathise with the feelings of distress and upset that you describe.

      We would be more than happy to investigate your situation with a view to making a claim for accident at work compensation. Any claim would be made against your employers liability insurance cover, so it wouldn’t directly affect your employer or your relationship with them.

      The most important thing you can do at this stage is to make sure that your accident and the injuries that you have suffered whilst at work have been recorded within your employers accident reporting system. This could be within an accident book or other similar record. Obviously, your medical records will reflect the extent of your injury and ongoing treatment. I would also add that you should make sure that your GP is aware that you are feeling depressed and low as well as physically being injured and in pain.

      The prospects of succeeding with your claim will come down to the actions of your employer in minimising the risks you face in your role and doing all they can to prevent you from suffering injuries such as the one you have sustained. It will come down to the amount of training you have received, what support and equipment you are provided with and what risk assessments the employer has carried out in relation to the care needs of the elderly gentleman that fell and caused your injuries. Whilst we can never guarantee that we will win your claim, we can guarantee that it will cost you nothing if the claim fails.

      Please visit this link: https://direct2compensation.co.uk/make-a-claim-for-compensation and provide us with some further information and contact info, so that one of our team can contact you to get the ball rolling and get your claim started. An injury such as the one you describe may have long lasting consequences and one of the best things about claiming compensation after an injury is that it may open up access to specialist rehabilitation therapy that the NHS cannot provide or that you cannot afford. This may help you recover more quickly and get you back to normal life sooner. For more information on this, read our article about claiming compensation for back pain

      I will email these details to you separately and look forward to hearing from you. We may well be able to help you!

      Best wishes

      Ian

  112. I work in the charity retail sector and am currently signed off work by my doctor with an injured back. It seems the injury is due to overwork in my main role of delivering and collecting furniture and unless I take things easier I risk ongoing problems. I have no previous history of back problems so the injury cannot be due to anything else. Any thoughts ?

    1. Nick

      Thank you for your comment, working for a charity, weather on a voluntary or full time basis is legally equivalent to working for any other employer or in any other sector. All employers have the same responsibilities to safeguard your health and safety. With this in mind, the charity that you work for should have provided you with adequate training to ensure that you know how to lift and move items safely, identify hazards and avoid risks of back injury etc.

      It sounds like your injury is one caused by a continual working regime, rather than a one off injury. To this end, you should still record the details of your injury and the reason for your absence with your employer in their accident book.

      We would be delighted to help you make a claim for compensation for the injury to your back. Whilst we can’t guarantee that we can win your claim, we can guarantee that it will cost you nothing if your claim fails. Please visit our make a claim page at https://direct2compensation.co.uk/make-a-claim-for-compensation and pop in your contact details and a brief description of your situation so that one of us can call you to help you get things moving.

      I will also email you regarding this under separate cover.

      We look forward to hearing from you and to helping you with your claim.

      Best wishes

      Ian

  113. I fell at work due to using a kickstool. I recieved 8 stitches to my head. I went back to work for 1 night. But been of Work since due to becoming light headed in my duties. I want to return to work but don’t feel well enough. What do you suggest.

    1. Hi Donna

      Thank you for your comment. We’ve also received your online enquiry and have tried to contact you this morning.

      Our advice would be that we should pursue a claim for injury compensation. You should make sure that you contact your GP and discuss the ongoing symptoms that you are suffering with – light headedness etc. It could well be that alongside the nasty laceration you sustained, that you are also suffering with concussion. Therefore, it may well be unwise to return to work until you are fully recovered.

      We hope to speak with you later today (you can return our call on 01225430285) and starting a claim for you.

      Yours sincerely

      Ian

  114. I had an accident at work on Friday 11/6/2015. I entered a Cellar to get a bottle of champagne for a client as I turned around to leave a gas bottle fell on my leg causing pain and bruising.

    1. We’re really sorry to hear about your recent accident at work. Unfortunately, poorly stacked or loosely stored stock or items falling on people is an all-too-common cause of accidents in the workplace.

      If you are minded to make a claim for injury compensation, or would like to find out more about doing so – your rights, how no win no fee compensation works etc, we would be more than happy to help you with this. Please visit https://direct2compensation.co.uk/make-a-claim-for-compensation and enter your details so that one of our specialists can contact you to give you some help and get things started for you.
      I appreciate that you may be undecided as to whether or not you should make a claim for accident at work compensation and this is fine. When it comes to making a claim for personal injury compensation, you have plenty of time to decide whether or not to make a claim as there is a 3-year period in which you can commence your claim. However our experience suggests that it is best to avoid delaying a claim as doing so can lead to a lower prospect of success and a longer claims process. However, for now, it is important that you protect your interests should you later decide to pursue a claim. To this end, please make sure that your employer has recorded the details of your accident within an accident book or incident log and also see your GP to have your injury assessed and noted.

      We hope that this information is useful to you and we look forward to hearing from you to help you with your claim.

      Best wishes

      Ian Morris
      Direct2Compensation

  115. A employee is pursuing a claim against a accident at work over 18 months ago this lady fell from a wet floor but the floor signs were all out and she was wearing trainers with flat slippy soles and was her own fault she cut her hand I cleaned it up and asked her to sign the accident book and she did I advices her to go to seek medical advice and she did she came back to work straight away doing light duties and never had a problem and now the business has closed to financial hardship she is trying to make a claim can she do this

    1. Thank you for your comment. I can understand why as a person facing a claim, you may be unhappy about it. However, you should not concern yourself unduly as you can simply leave your insurers to deal with this for you. They should be taking a full account of things from you and if the incident happened as you have described, it sounds like the claim is not particularly strong.

      Everyone has the right to make a claim for personal injury compensation, as long as they are not acting fraudulently. The fact that you believe that her claim has no grounds for success, is no reason for her not to make the claim. She can only succeed with her claim for compensation as a result of a slip on a wet floor if she (with the assistance of a solicitor) is able to demonstrate that her employer is liable and at fault.

      It is good that you had displayed hazard warning signs, which will help your insurers in terms of defending the claim against you. However, simply erecting a hazard sign does not mean that you cannot be held liable. It goes without saying that I do not know the specifics relating to the claim you mention, neither should I as they are private and the claim is ongoing. If you have acted responsibly and ensured that any hazard warning signs were located in the correct place, properly visible and that any slipping hazard was removed at the earliest opportunity, you have every chance of successfully defending any claim against you. I would suggest that you contact your insurer and the person defending the claim against you to discuss this with them and make sure that they have a fully accurate account of the accident, the circumstances of the slippery floor, where the hazard warning signs were erected and what you did after the accident. You can read a little more about why a hazard sign on display doesn’t mean no claim by following this link: https://direct2compensation.co.uk/articles/slip-and-trip-accidents/displaying-a-hazard-warning-sign-doesnt-always-prevent-success-in-slipping-accident-compensation-claims

      I hope that my response to your comment helps you.

    1. Amir

      Thank you for posting your comment, I’m really sorry to hear that you’ve had this accident. Having broken ribs myself in the past, I really sympathise. It’s a painful injury! Have you considered making a claim for injury compensation? We have specialist injury compensation solicitors who are experts in accident at work compensation and we’d be delighted to help you with a claim. There is no financial risk as claiming will cost you nothing if your claim fails and making a claim against your employer will not affect your job. I will email you separately inviting you to make contact so that we can help you with a claim should you so wish.

      Best wishes

      Ian Morris
      Direct2Compensation

      1. On decembar 12 last year I got injured at work a TV stand fell on my head while I was sitting down I broke my three ribs .I would like to know whether I will be compensated

        1. Victoria

          Ouch! Your accident at work sounds nasty and painful. I am sorry to hear about this incident. If your accident happened within England or Wales, we would be really pleased to help you make a No Win No Fee claim for personal injury compensation. Your employer will be liable for this incident as they have a duty of care to make sure that all items are safe and fit for purpose. To this end, the employer needs to have an adequate maintenance regime in place whereby they regularly inspect and check all wall mounted fittings to ensure that they are sound and not likely to fall off and cause injuries such as yours.

          If you would like our help to pursue this matter further, please contact us via our ‘make a claim’ page and we’ll call you to help you get your claim for accident at work compensation started.

      2. I had an accident at work in 2015 and suffered a broken hip as a result. This caused me to have to have an operation, with a pin inserted in to the hip. I am still seeing my Consultant and having treatment. I am in pain and struggling to walk. Do I have a claim? Thank you. Yvonne

        1. Dear Yvonne

          Thank you for taking the time to share your situation. Your accident and the subsequent injury sounds very painful and distressing.

          To answer your question; ‘Do I have a claim?’, we would need more information about the cause of your accident. To succeed with a claim for accident at work compensation, we would need to be able to identify and highlight negligence on the part of your employer or another body who would be responsible for the situation in which you find yourself. In most cases, a successful accident at work compensation claim will show employer negligence such as a lack of training, insufficient support, incorrect enquipment or a dangerous working environment, such as from a spillage or known hazard.

          We would certainly like to help you with this and need to speak to you further. Please re-visit our website and submit a claim enquiry so that we can get your contact info and then speak with you. To provide your contact details visit: https://direct2compensation.co.uk/make-a-claim-for-compensation or reply to the email that I have sent to you. We’ll then call you and offer support and advice with a view to linking you with a specialist accident at work compensation solicitor and making a no win no fee claim for compensation.

          We look forward to hearing from you.

          Yours sincerely

          Ian Morris

    2. Hi I was wondering weather anybody can answer my current situation. I recivied an injury at work resulting in that I now have intestinal failure, I have nurses twice a day 7 days a week, I’m fed via a pump that goes to my heart, I’ve been diagnosed with ptsd sever anxiety and depression. I have gastro-oesophageal reflux disease , autonomic neuropathy disorder. I’m constantly nauseous so going out socialising with friends are a no no. I’ve lost 80%of my teeth I’m loosing my hair and constantly tired. I’ve been told thatI’m also not going to be old when I die, I’m 39 now and life expectancy is early 50s. Can they just sack me have I got good grounds for unfair dismissal they refused to pay any redundancy. I’m a support worker for autistic adults. I recivied a blow to my stomach from one of the guys I looked after

      1. Dear Philip

        I am really sorry to hear about your terrible health situation that seems to be related to an injury you sustained at work.

        At Direct2Compensation we specialise in pursuing claims for personal injury compensation. In your case we can certaiinly offer advice & assistance with regards to making a claim for workplace injury compensation but cannot offer much advice about any unfair dismissal claim or employment law issues. However, if we were to pursue a claim for you against your employer for compensation on the grounds of employer negligence being responsible for your injuries, our specialist solicitor partners would be able to also seek the expert advice of a specialist within their employment law departments.

        To succeed with a claim for workplace injury compensation, you would need to demonstrate that your employer was negligent with regards to your health & safety at work and exposed you to the risk of injury without sufficient efforts to minimise the risk as far as possible. Employer negligence will lead to a successful personal injury claim when it can be proven that an employer has placed an employee at the risk of injury by providing none or insufficient training & staff guidance, failed to ensure provision of adequate or required equipment and maintained sufficient staffing levels. If any of these issues were responsible or partly responsible for the incident in which you were injured, you may well be able to pursue a successful claim for compensation.

        At this stage, it is difficult for me to offer much further advice as I do not know enough about the incident in which you were injured. Therefore, it would be useful for us to speak with you to find out more as there could well be a substantial claim for compensation to be made against your employer if sufficient areas of employer negligence can be identified.

        To make contact with us, please revisit our website ‘make a claim page’ at: https://direct2compensation.co.uk/make-a-claim-for-compensation and submit a claim enquiry. We’ll then be able to call you to discuss your situation in depth. Alternatively, you can respond to the email copy of this reply that I have sent to you and provide your contact details to me that way.

        I hope that my response is useful to you and helps you to further understand how we can help you.

        I look forward to hearing from you.

        Yours sincerely

        Ian

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