Injured in a fall at work? See if you can claim compensation and how much

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You are entitled to claim compensation if you have been injured by a slip, trip or fall at work as a result of employer negligence in providing a safe working environment. Here we look at what’s involved in making such a claim.

Table of contents

Can I make a claim if I fall at work and injure myself?

Simply being injured in a fall at work doesn’t mean you are eligible to claim compensation, the key to making a successful fall at work claim is being able to hold your employer responsible for your injuries, usually as a result of breaking health and safety rules.

You can make a personal injury claim if you fall at work because of your employer’s negligence rather than it being your own fault. This applies whether you are a full time, part time or temporary member of staff.

Employers have a legal responsibility to ensure a safe and secure working environment for staff and prevent foreseeable injuries. If your employer has failed to follow health and safety guidance to protect staff they can be held liable to pay compensation to anyone injured as a result.

The comments at the bottom of this article will further help you to understand the wide range of scenarios involved.

Employer responsibilities to prevent slips, trips and falls at work

Employers and contractors are responsible for their worker’s safety and injury claims will succeed if it can be proven they have been negligent and failed to comply with their statutory duties.

To reduce the risk of injury, employers must ensure:

  • That staff are given a safety induction relating to the workplace, made aware of accident risks and how to minimise them.
  • That staff are made aware as to how to deal with accidents and seek first aid.
  • That health and safety signage is properly and prominently displayed.
  • That all staff are provided with the correct PPE.
  • That staff are adequately qualified on any tools or machinery they use.
  • That faulty equipment is fixed asap and machinery regularly serviced.
  • That cleaners display hazard warning signs when making floors wet.
  • That any slip or trip hazards are identified and repaired or made safe.
  • That they follow working from height regulations

Claims for slipping on a wet floor

Slips at work are usually caused by wet floors and stairs. Employees can also slip if they are not provided with the correct footwear, or if a floor surface is not fit for purpose, such as no non-slip covering in potentially wet environments. Commonly we see slips caused by these workplace hazards:

  • Spillages of liquid or food
  • Recently cleaned floors
  • Rain, ice or snow
  • Leaking machinery, roofs and pipes

Employers should be prepared to do all that they can to minimise the chance of staff slipping and sustaining an injury. They must ensure that any wet floors are cleaned up and dry as soon as possible. If there is a spillage, water or other slipping risk present a wet floor sign should be erected to warn of the hazard. These should always be displayed when floors are being cleaned.

If your employer failed to display a hazard sign warning of a wet floor, you are likely to have a strong claim for slip and fall compensation if you’re injured as a result. Such an error confirms employer negligence and as such, it’s a valid claim. However, even if a hazard sign was erected, you could still be able to claim if it can be demonstrated that the sign was inadequately displayed – hidden or obscured from view, or located in the wrong place.

Claims for tripping over

Tripping accidents at work usually involve uneven floors and potholes in work areas and car parks. They can also arise as a result of a messy workplace, if wires or cables are not stored properly or if items are left in walkways or beside desks etc. We’ve dealt with claims arising from:

  • Rubbish and packaging on the floor
  • Broken steps and railings
  • Uneven floor surfaces
  • Loose wires and discarded items

Again, tripping hazards should be identified by your employer and action taken to warn staff and remove the risk in a reasonable time.

Claims for falls from height

Claims for falling from height at work often arise from ladder accidents, missing barriers, broken steps, guardrails or unmarked holes in the floor. We also see accidents involving falls from scaffolding, vehicle steps and tail lifts, forklift trucks and other plant machinery. Some claimants are injured because of insufficient training on equipment they’re tasked to use or because they were provided with the wrong equipment for the job.

Any activity performed above floor level carries the risk of a fall. This would include using foot or kick stools within shops or factories, through to the use of ladders, scaffolding and even rope climbing. Obviously some jobs are more dangerous in this respect than others, but the same basic health and safety laws apply to all.

Usually, falls from height involve a fall from one level to a lower level, they don’t include a slip or a trip on the same level or falling down a staircase.

According to the Health and Safety Executive: Work at height means work in any place where, if precautions were not taken, a person could fall a distance liable to cause personal injury. You are working at height if you:

  • Work above ground/floor level
  • Could fall from an edge, through an opening or fragile surface
  • Could fall from ground level into an opening in a floor or a hole in the ground

Working at height regulations

The Work at Height Regulations 2005 were specifically created to protect those working at height, whether half a mile above the ground or simply standing on a chair. Regardless of the kind of workplace, If employers are tasking staff members to work at height, they must by law ensure:

  • That staff are adequately trained in how to access anything at a height above arms reach.
  • That staff understand what equipment they should use to safely access the height needed.
  • To provide the right equipment to access anything at height.
  • That equipment used to work at height is regularly maintained and repaired.
  • That such equipment found to be faulty or dangerous is removed from use.

Common work injury claims after a fall

Slips, trips and falls at work, accounted for 29% of all non-fatal work injuries in a 2019/20 survey by the HSE. While they may seem innocuous, the injuries suffered can have big implications for the injured persons’ future.

Common injury claims include slipped discs, fractures to the ankles, legs, arms and wrists, or to the coccyx area of the lower back. They can also cause people to suffer nasty soft tissue injuries with damage to the knees, hips and shoulders.

In most cases, people are left with mobility and independence impairments, whether temporary or permanent. In cases of severe injuries, such as an open fracture, we have also helped people who have suffered psychological trauma.

Is it worth claiming compensation?

If you’re injured after a slip, trip or fall at work, claiming accident at work compensation can help ease some of the problems you’ll experience in a number of ways:

  • Claiming injury compensation is a legal right, and if successful it fairly compensates you for injuries that were not your fault.
  • A successful claim can help to pay for private medical treatment and rehabilitation therapies to speed your recovery.
  • Claiming can recoup your expenses and make up for lost income now and in the future if you are prevented from working again.

As well as the pain and discomfort of an injury, it’s the stress of losing income that often forces workers to claim compensation. All employees are entitled to Statutory Sick Pay (SSP) if they do not get full sickness pay, but this is often not enough to live on.

It’s worth noting that it’s absolutely possible to maintain a good relationship with your employer while making a claim, and you can’t be sacked for doing so. Furthermore, your employer’s liability insurance deals with the claim and pays the compensation, rather than the business itself, so you can be assured you’re not placing colleague’s jobs at risk.

Finally, as all claims are made on a No Win No Fee basis, you will never be charged if your claim does not succeed.

How much compensation can I claim for a fall?

A successful personal injury claim will ultimately see a claimant recover a settlement for their injuries, ongoing treatment and also for their special damages, which covers lost earnings.

How much you can claim for a fall at work is calculated from the severity of the injury, your financial losses and the impact on your quality of life. This would include:

  • The pain and distress caused to you by the injuries sustained
  • Psychological effects from the accident and/or injury
  • Associated costs and losses
  • Lost earnings if you have been away from work as a result of the accident
  • Medical treatments, rehabilitation therapies and post accident care
  • Restrictions on your ability to fulfil your usual activities and social life
  • Miscellaneous expenses (bus fares, painkillers etc)

Compensation amounts for injuries after a fall

There are guidelines issued by the courts for solicitors, but it’s impossible to say exactly how much you can expect as all cases vary. Some example values are listed in the table below for common fall injury claims, these are excluding special damages:

Type of injuryCompensation amount
Neck injury£2,000 - £140,000
Minor brain or head injury£2,070 - £11,980
Finger injury£4,000 - £85,000
Wrist injury£3,310 - £44,690
Hip or pelvis injury£3,710 - £24,950
Fractured forearm£6,190 - £18,020
Permanent back injury£11,730 - £26,050
Serious shoulder injury£11,980 - £18,020
Ankle injury£12,900 - £46,980

What should I do after being injured at work?

After being injured at work it is important to understand your rights so that you can confidently manage your recovery and working future. Your employer has a duty of care to you if you’re injured, and there’s a lot you can do to help yourself after a work accident.

When a slip, trip or fall leads to injury you should record the details within your employer’s accident book. If they don’t have an accident book, or won’t let you have access to it, there are things you can do.

If you are receiving ongoing treatment for your injuries your employer MUST release you to attend appointments..

If your usual work involves aspects of hard physical labour such as heavy lifting, carrying, climbing or standing for long periods, your employer is duty bound to accommodate you (where possible) in returning to work on lighter duties whilst you complete your recovery.

What evidence do I need to win a claim?

A successful claim for a fall at work will need evidence to back up what happened and prove the accident was not your fault.

First and foremost, the incident should be recorded with the company in its accident book.

Witness statements are also admissible as evidence, so try to collect the names and contact details of anyone who saw your accident and is willing to back up your claim.

If you can take photos of what caused your accident it can be really useful in forcing your employer to admit liability. Try to show the size of any tripping hazards by using something like a coin for scale.

Medical evidence will be used to evaluate how much your injury claim is worth, so it’s important to seek professional medical treatment for your injuries at the earliest opportunity. Also, ensure that your GP is made aware of any ongoing problems with an injury to ensure a fair compensation amount. If your injuries don’t settle and you notice discomfort a few weeks or months later, or if you’re not sleeping or feeling depressed because of your injuries, make sure it’s on your medical records.

Keep a record of any lost wages and expenses you incur as a result of your injuries as you may be able to claim those costs back.

If all this seems a bit complicated, or you haven’t done any of the above, don’t worry – if you contact us we can talk you through it and help you to complete the necessary steps.

How do I make a claim?

You can start your claim online or , and one of our expert team will be in touch. Alternatively, call us on 01225 430285. We’ll only need a few minutes of your time to let you know if you can make a claim.

With over 20 years’ experience, you can use our knowledge and expertise to get your claim off to the best start. There is no charge for assessing your case, so you have nothing to lose and much to gain if you can make a successful claim.

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Comments & Questions

Read on for questions and advice about claiming, plus fall at work claim examples...

My friend slipped and fell at work the door was wet, hitting her little finger as she fell. She has to have an operation to have a pin put in her little finger as it was out of line and fractured and will need her arm/ hand in plaster for six weeks.
Can she make a claim for this?

romeo

I have slipped and broken my ankle at work. I work in a fast food restaurant and the floor was very greasy. My work have requested a photo of the soles of my work shoes? What does this mean? If I send such an image to them, does that become evidence against me?

Ian Morris

If you have not yet had any advice from a Solicitor and have not instructed anyone to act for them, you should not provide any such images to the employer. As the floor was greasy, it was hazardous and the employer is likely to be held liable for any injuries that you then sustained as a result of your fall.

The shoe issue is likely to be a bit of a red herring and should not impact on any claim – unless you have chosen to wear footwear that is prohibited by the employer.

We can have our Solicitors advise you and seek to represent you in any claim for personal injury on a No Win No Fee basis, ensuring your rights under employment law can be upheld.

Ian Morris

The injury you mention appears to be serious and given the obvious impact that such an injury will have on them with all sorts of day-to-day tasks and even her ability to work, the potential value of any finger injury claim will reflect the severity of it.

Reply

Hi, I was getting off of a wet wooden boarded trailer at work and slipped off tearing ligaments in my ankle, mean time off work and loss of earning and having to undergo physio therapy, is this something your team could help with?

Ian Morris

We would absolutely like to help you further with this potential claim. Please visit the start your claim page of our website to provide further information and we’ll be in touch to discuss a potential claim for compensation – both for the injury and to recover any lost income or incurred expenses caused by the accident at work.

Reply

I fell off a lorry at work about 2 months ago and been off for 1 month 1/2 of it. I’ve been there for 2 1/2 years but only contract I have is when I was in 6 months apprenticeship, but they say I’m still an apprentice. I was walking backwards on a hgv curtain side lorry and hadn’t realised the rear doors was open and fell off onto my back. I was with two other people so was under their guidance and there was nothing in place to prevent a fall or injury. I’m still in bad pain in my neck and back and my normal life is affected, let alone my work life, I just want to know my rights and if I’m liable?

Ian Morris

You should not worry about your contractual situation – that is irrelevant to any potential liability or claim for personal injury compensation. In the accident scenario you describe, there is certainly a potential to succeed with a claim for compensation to recover damages for your injuries and recover any lost income. The fact that there was no barrier to prevent a fall and no warning etc does strengthen your position. You may have understandable concerns about making a claim against your employer, but you need not worry. Any claim would be against the employers mandatory insurance cover and would not directly affect the business or any colleagues.

Our advice at this stage would be for you to have a no obligation conversation with one of our specialist Solicitors to find out more about your rights, you can then decide what further action – if any, you would like to take.

Reply

I fell down stairs at work causing my foot to fracture and twisted ankle, I am in a cast, my boss has offered 80% of my wage and has suggested I use some holidays to make up a short fall in income.

The stair carpet had been removed and the stairs were then painted with a gloss pain. The residents walk up and down the stairs and spillages have become a problem and this is the reason for my fall.

Ian Morris

Whilst on the one hand, the fact that you are receiving 80% pay is a good thing, the fact that you are losing out on 20% of salary or losing your holiday allowance (not to mention the nasty injury to your ankle) is clearly not good.

Whether or not you receive some or all of your pay, it would appear that you have a valid and justified claim to be made against the employers insurance cover as the cause of your accident could have been avoided if different choices were made by the employer. Not only have they allowed a smooth surface to be present on the stairs where spillages occur, there appears to be no warning sign in situ to give you prior notice of the risk of slipping.

We would be very happy to help you further.

Reply

Hi, could I claim? I work for a company that subcontract for a big company and we use their machines and equipment. I slipped and fell 6-8 ft from a machine at work and the part I fell from has no fall protection whereas the rest of the machine does. I end up with a fractured heel, nerve and soft tissue damage in my foot. I have been off for 13 weeks now and having to see a physiotherapist for my injury.

Ian Morris

You have sustained a nasty injury that would appear to have been avoidable if the appropriate safety measures had been taken. As such, this is likely to be seen as negligence and could well enable success in your claim for compensation.

Reply

I tripped on an extension wire and hit my knee on a steel bench with force. The Hospital Doctor was of the view that I had probably snapped the ligaments in my knee. What action can I take? I am now waiting to see a physiotherapist.

Ian Morris

We can help you to make a claim for personal injury compensation for the injury to your knee and also to recover any loss of pay caused by the injury or costs that you incur as a result.

In terms of the potential value of your claim, it is impossible to say at this stage due to the fact that we don’t know the extent of the injury or whether you will make a speedy recovery or suffer ongoing longer term problems.

Reply

I fell from a ladder landing on large stones breaking a bone in my foot, bruised ribs and back. Stones have been reported as risk many times. Unsuitable ladder to access the job correctly, manager insisted we only use ladders fitted to that machine. 25 days lost time at work. Am i entitled to a copy of any minutes relating to my accident at work investigation?

Ian Morris

Do you have a Solicitor acting for you? If not, please call us on 01225430285 (or use the start your claim for compensation form on our website) so that we can get our specialist Solicitor to act for you, recover compensation for the injury and any lost income. A specialist Solicitor could also obtain a copy of any accident report or investigation conducted by the employer.

As an employee, you don’t have a prescribed right to obtain the accident book report, but also, the employer does not have to refuse you access to it.

Reply

I slipped and fell on a spillage of detergent at my work. There was no wet floor sign and no first aider in building to attend me. My left arm took the impact on the slip which stopped the back of my head hitting the floor. I’ve been off for couple of weeks with my injury.

Ian Morris

You can make a claim for personal injury compensation against your employers insurance. As you have slipped on a hazardous substance on the floor at work that was not marked with a hazard warning sign, you have a right to seek compensation for the pain and distress caused by your injuries and to recover any loss of income or incurred costs relating to the accident at work.

Reply

Someone painted yellow arrows on the footpath in my work. I was walking along and slipped and have hurt my back. There was no hazard warnings. Do I have a claim?

Ian Morris

What did you slip on? Wet paint? If so, you certainly have a claim.

Make sure that your accident has been recorded in the employers accident book. If you can’t access the accident book, you can email your Line Manager to report the incident stating what happened, when and where and list any injury symptoms you have. Make sure you note the lack of signage in any report.

Reply

I slipped at work breaking my wrist. When one of the bosses came over they asked what I slipped on, I didn’t know and he asked if it was wet. There was no witnesses but a camera above the cash office that was not on apparently. I made a claim but got nowhere as they said I had no evidence.

Ian Morris

Have you tried claiming but it has failed due to a lack of evidence? Sadly, if you can’t be certain why you slipped, you would not succeed with a claim. Should the matter end in a court hearing, a judge would refuse to find against the employers insurance as there is simply no evidence to confirm that they were liable (such as a leak, spillage with no hazard sign or other item on the floor).

Reply

Broken tile on floor has been broken for over a year, after repeated advise to have it fixed. Tripped on it and sprained lower back. Have video of fall and HR manager witnessed it.
Will they have to pay for being negligent for the broken tile and me being injured.

Ian Morris

As the hazard has been in situ for such a long time and repeatedly reported, there is certainly a potentially successful claim for personal injury compensation to be made.

Reply

i was working on site they let me the site with no cscs card or insurance i fell off scaffolding from roof height and dislocated my shoulder, i’ve been to hospital, i was just wondering if theres anything i could do?

Ian Morris

You are likely to be able to pursue a claim against the site management company on the basis of their negligence in not ensuring that the required health and safety protocols were followed on the site and you subsequently sustained injury on the site.

Reply

Hello, I fell leaving my work, I slipped on the step outside the building as it had been raining all day and have broken my leg in three places (currently waiting for surgery). When the ambulance staff came to pick me up, 1 member also slipped, thankfully no fall. One of the employees of the office said that the walk way is cleaned every March from the dirt and moss that builds up, however this did not happen this year. Do I have the basis for a claim?

Ian Morris

It would seem to be a possibility that a claim can be made. As the employer/building owner appears to be aware that the area does become slippery and has previously carried out an annual cleaning of the area, the employer/building owner cannot claim to be unaware of the potential risks posed by the site. Although the cleaning did not happen for understandable reasons, there has been ample opportunity of late for such cleaning to have been conducted. The fact that nothing has been done to provide any warning or mitigation of the risk of slipping, there is a case to be made that negligence has led to you slipping and sustaining a painful and nasty injury that may have been avoided if the area had been cleaned or if adequate hazard warning signage had been in situ.

Reply

I slipped and fell very badly at work. Although there was a yellow wet sign, it was near the sink and dish washer. A colleague was washing trays and spilled water and soap all over the floor. I am now in a lot of pain.

Ian Morris

As a hazard sign was visible, it could be hard to succeed with a claim for slipping accident compensation. However, provision of a sign is not in and of itself something that would thwart any claim or remove the prospect of liability attaching to the employer. A hazard sign must be clearly visible at the site of the slip risk. If the hazard sign was not in the area where you fell, you could seek to make a claim.

If you would like to discuss this further with us, please call us on 01225430285.

Reply

Hi, I was at work and slipped on a step, I banged my head and hurt my arm on the way down. I was in a lot of pain but had just started the job and didn’t want to make a big fuss. The next day my foot was swollen and sore, but I somehow managed to get to work. I was not offered the time off to get it checked and 3 months later I’m still having problems. Do I have a claim?

Ian Morris

In this case, whether or not you have a claim will depend on why you slipped on the step. To succeed with a claim after a slipping accident, a claimant must either demonstrate that the step was damaged/disrepaired in some way – perhaps the surface of the step should have been non-slip, but the surface was worn, cracked or broken or if the step was an internal one inside a building, it was wet or had some other slip hazard on it and no hazard warning sign was present.

We would like to speak with you to find out more about your accident so that we can advise you as to whether or not you can make a claim for compensation. Please call us on 01225430285 so that our team can help you.

Reply

I work as a cleaner. I have gone to empty all the bins and what I didn’t realise is there was a step leading into a different room level with the floor on the one side but a slight step on the other side which I didn’t see due to holding big bin bags full of rubbish. I have tripped over it and badly damaged my knee and back in the process. I have a doctors appointment tomorrow and I can hardly walk or bend my back now. There was no signs to let you no there was a step either.

Ian Morris

If the flooring makes a step hard to see, there is an onus on the building owners/managers to make sure the step is marked – either with a sign or with some sort of hazard tape on the edge of the step. If you feel that this matches the nature of the floor and step where you fell, you may well succeed with a claim.

If you would like our help with a claim, please call us on 01225430285. It would be helpful to get photographs of the step – if possible – showing the similarity in floor colour on each side and the lack of hazard tape edging or signage.

Reply

I’m a window and door installer and I was unloading old doors of my van when I slipped off the back of the van and damaged my knee, I’m still working but I’ve been told it’s permanent damage and it’s going to effect my career. Am I able to claim?

Ian Morris

If the cause of your slip can be attributed to employer negligence, you can make a claim against the employer for the injury and the impact it will have on your career and life – something we can help you with.

It would be a good idea to speak with our team on 01225430285 to discuss the accident. Our staff will be able to identify whether the employer can be held liable and offer further assistance with a view to starting a No Win No Fee claim for personal injury compensation.

Reply

Working in a cafe and went to clear a table I slipped and went to hospital. When I fell twisted my arm and broke it. They had to numb arm to put back in place. Now in plaster for 8 weeks. Been told a customer had spilt a little bit of coffee on floor in which I didn’t see.

Ian Morris

Did your employer ever provide training on the issue of floor inspections and checking for slip risks? If the employer had no policy in place that required you to make regular floor checks and remove any such slip risks, you could succeed with a claim.

Reply

I fell off the back of a lorry at work that had pulled in to the yard at the end of my shift. My supervisor and another colleague told me to get on the back of lorry and had me pull the pallets off of the truck. However, in doing this I fell off and broke my wrist. I received no first aid and don’t think that they properly recorded the details in the accident book.

It has been 11 months now and I still haven’t got proper movement or full use of the wrist. Do I have a claim?

Ian Morris

We need to speak with you to find out more about your accident at work. Our initial view is that you may well have valid grounds to pursue a claim for compensation against your employer and we’re happy to investigate this for you. The injury to your wrist appears to be serious and making a claim for personal injury compensation is a completely reasonable course of action for you to take.

Reply

Hiya, I work as a store assistant, would I be able to claim if I fell off my chair at work (some dodgy ones) and ended up with Rotator cuff tear on my shoulder 10 months ago? Still having ongoing problems, and seeing physio. Can’t really do my job anymore.

Ian Morris

If your injury was caused because a faulty or disrepaired chair caused you to fall, you have every right to make a claim.

Please contact us so that we can help you make your claim for compensation. Rotator cuff injuries are known to be painful and long term injuries that cause considerable discomfort and impact on every day tasks. Our specialist Solicitors can assist you with such a claim.

Reply
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