Injured in a fall at work? See if you can claim compensation and how much

By Ian Morris | Updated June 22nd, 2023

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You are entitled to claim compensation if you have been injured by a slip, trip or fall at work as a result of employer negligence in providing a safe working environment. Here we look at what’s involved in making such a claim.

Can I make a claim if I fall at work and injure myself?
Employer responsibilities to prevent slips, trips and falls at work
Claims for slipping on a wet floor
Claims for tripping over
Claims for falls from height
Common work injury claims after a fall
Is it worth claiming compensation?
How much compensation can I claim for a fall?
What should I do after being injured at work?
What evidence do I need to win a claim?
How do I make a claim?
Comments – your questions answered

Can I make a claim if I fall at work and injure myself?

Simply being injured in a fall at work doesn’t mean you are eligible to claim compensation, the key to making a successful fall at work claim is being able to hold your employer responsible for your injuries, usually as a result of breaking health and safety rules.

You can make a personal injury claim if you fall at work because of your employer’s negligence rather than it being your own fault. This applies whether you are a full time, part time or temporary member of staff.

Employers have a legal responsibility to ensure a safe and secure working environment for staff and prevent foreseeable injuries. If your employer has failed to follow health and safety guidance to protect staff they can be held liable to pay compensation to anyone injured as a result.

The comments at the bottom of this article will further help you to understand the wide range of scenarios involved.

Employer responsibilities to prevent slips, trips and falls at work

Employers and contractors are responsible for their worker’s safety and injury claims will succeed if it can be proven they have been negligent and failed to comply with their statutory duties.

To reduce the risk of injury, employers must ensure:

That staff are given a safety induction relating to the workplace, made aware of accident risks and how to minimise them.
That staff are made aware as to how to deal with accidents and seek first aid.
That health and safety signage is properly and prominently displayed.
That all staff are provided with the correct PPE.
That staff are adequately qualified on any tools or machinery they use.
That faulty equipment is fixed asap and machinery regularly serviced.
That cleaners display hazard warning signs when making floors wet.
That any slip or trip hazards are identified and repaired or made safe.
That they follow working from height regulations

Claims for slipping on a wet floor

Slips at work are usually caused by wet floors and stairs. Employees can also slip if they are not provided with the correct footwear, or if a floor surface is not fit for purpose, such as no non-slip covering in potentially wet environments. Commonly we see slips caused by these workplace hazards:

Spillages of liquid or food
Recently cleaned floors
Rain, ice or snow
Leaking machinery, roofs and pipes

Employers should be prepared to do all that they can to minimise the chance of staff slipping and sustaining an injury. They must ensure that any wet floors are cleaned up and dry as soon as possible. If there is a spillage, water or other slipping risk present a wet floor sign should be erected to warn of the hazard. These should always be displayed when floors are being cleaned.

If your employer failed to display a hazard sign warning of a wet floor, you are likely to have a strong claim for slip and fall compensation if you’re injured as a result. Such an error confirms employer negligence and as such, it’s a valid claim. However, even if a hazard sign was erected, you could still be able to claim if it can be demonstrated that the sign was inadequately displayed – hidden or obscured from view, or located in the wrong place.

Claims for tripping over

Tripping accidents at work usually involve uneven floors and potholes in work areas and car parks. They can also arise as a result of a messy workplace, if wires or cables are not stored properly or if items are left in walkways or beside desks etc. We’ve dealt with claims arising from:

Rubbish and packaging on the floor
Broken steps and railings
Uneven floor surfaces
Loose wires and discarded items

Again, tripping hazards should be identified by your employer and action taken to warn staff and remove the risk in a reasonable time.

Claims for falls from height

Claims for falling from height at work often arise from ladder accidents, missing barriers, broken steps, guardrails or unmarked holes in the floor. We also see accidents involving falls from scaffolding, vehicle steps and tail lifts, forklift trucks and other plant machinery. Some claimants are injured because of insufficient training on equipment they’re tasked to use or because they were provided with the wrong equipment for the job.

Any activity performed above floor level carries the risk of a fall. This would include using foot or kick stools within shops or factories, through to the use of ladders, scaffolding and even rope climbing. Obviously some jobs are more dangerous in this respect than others, but the same basic health and safety laws apply to all.

Usually, falls from height involve a fall from one level to a lower level, they don’t include a slip or a trip on the same level or falling down a staircase.

According to the Health and Safety Executive: Work at height means work in any place where, if precautions were not taken, a person could fall a distance liable to cause personal injury. You are working at height if you:

Work above ground/floor level
Could fall from an edge, through an opening or fragile surface
Could fall from ground level into an opening in a floor or a hole in the ground

Working at height regulations

The Work at Height Regulations 2005 were specifically created to protect those working at height, whether half a mile above the ground or simply standing on a chair. Regardless of the kind of workplace, If employers are tasking staff members to work at height, they must by law ensure:

That staff are adequately trained in how to access anything at a height above arms reach.
That staff understand what equipment they should use to safely access the height needed.
To provide the right equipment to access anything at height.
That equipment used to work at height is regularly maintained and repaired.
That such equipment found to be faulty or dangerous is removed from use.

Common work injury claims after a fall

Slips, trips and falls at work, accounted for 29% of all non-fatal work injuries in a 2019/20 survey by the HSE. While they may seem innocuous, the injuries suffered can have big implications for the injured persons’ future.

Common injury claims include slipped discs, fractures to the ankles, legs, arms and wrists, or to the coccyx area of the lower back. They can also cause people to suffer nasty soft tissue injuries with damage to the knees, hips and shoulders.

In most cases, people are left with mobility and independence impairments, whether temporary or permanent. In cases of severe injuries, such as an open fracture, we have also helped people who have suffered psychological trauma.

Is it worth claiming compensation?

If you’re injured after a slip, trip or fall at work, claiming accident at work compensation can help ease some of the problems you’ll experience in a number of ways:

Claiming injury compensation is a legal right, and if successful it fairly compensates you for injuries that were not your fault.
A successful claim can help to pay for private medical treatment and rehabilitation therapies to speed your recovery.
Claiming can recoup your expenses and make up for lost income now and in the future if you are prevented from working again.

As well as the pain and discomfort of an injury, it’s the stress of losing income that often forces workers to claim compensation. All employees are entitled to Statutory Sick Pay (SSP) if they do not get full sickness pay, but this is often not enough to live on.

It’s worth noting that it’s absolutely possible to maintain a good relationship with your employer while making a claim, and you can’t be sacked for doing so. Furthermore, your employer’s liability insurance deals with the claim and pays the compensation, rather than the business itself, so you can be assured you’re not placing colleague’s jobs at risk.

Finally, as all claims are made on a No Win No Fee basis, you will never be charged if your claim does not succeed.

How much compensation can I claim for a fall?

A successful personal injury claim will ultimately see a claimant recover a settlement for their injuries, ongoing treatment and also for their special damages, which covers lost earnings.

How much you can claim for a fall at work is calculated from the severity of the injury, your financial losses and the impact on your quality of life. This would include:

The pain and distress caused to you by the injuries sustained
Psychological effects from the accident and/or injury
Associated costs and losses
Lost earnings if you have been away from work as a result of the accident
Medical treatments, rehabilitation therapies and post accident care
Restrictions on your ability to fulfil your usual activities and social life
Miscellaneous expenses (bus fares, painkillers etc)

Compensation amounts for injuries after a fall

There are guidelines issued by the courts for solicitors, but it’s impossible to say exactly how much you can expect as all cases vary. Some example values are listed in the table below for common fall injury claims, these are excluding special damages:

Type of injury	Compensation amount
Neck injury	£2,000 - £140,000
Minor brain or head injury	£2,070 - £11,980
Finger injury	£4,000 - £85,000
Wrist injury	£3,310 - £44,690
Hip or pelvis injury	£3,710 - £24,950
Fractured forearm	£6,190 - £18,020
Permanent back injury	£11,730 - £26,050
Serious shoulder injury	£11,980 - £18,020
Ankle injury	£12,900 - £46,980

What should I do after being injured at work?

After being injured at work it is important to understand your rights so that you can confidently manage your recovery and working future. Your employer has a duty of care to you if you’re injured, and there’s a lot you can do to help yourself after a work accident.

When a slip, trip or fall leads to injury you should record the details within your employer’s accident book. If they don’t have an accident book, or won’t let you have access to it, there are things you can do.

If you are receiving ongoing treatment for your injuries your employer MUST release you to attend appointments..

If your usual work involves aspects of hard physical labour such as heavy lifting, carrying, climbing or standing for long periods, your employer is duty bound to accommodate you (where possible) in returning to work on lighter duties whilst you complete your recovery.

What evidence do I need to win a claim?

A successful claim for a fall at work will need evidence to back up what happened and prove the accident was not your fault.

First and foremost, the incident should be recorded with the company in its accident book.

Witness statements are also admissible as evidence, so try to collect the names and contact details of anyone who saw your accident and is willing to back up your claim.

If you can take photos of what caused your accident it can be really useful in forcing your employer to admit liability. Try to show the size of any tripping hazards by using something like a coin for scale.

Medical evidence will be used to evaluate how much your injury claim is worth, so it’s important to seek professional medical treatment for your injuries at the earliest opportunity. Also, ensure that your GP is made aware of any ongoing problems with an injury to ensure a fair compensation amount. If your injuries don’t settle and you notice discomfort a few weeks or months later, or if you’re not sleeping or feeling depressed because of your injuries, make sure it’s on your medical records.

Keep a record of any lost wages and expenses you incur as a result of your injuries as you may be able to claim those costs back.

If all this seems a bit complicated, or you haven’t done any of the above, don’t worry – if you contact us we can talk you through it and help you to complete the necessary steps.

How do I make a claim?

You can start your claim online or , and one of our expert team will be in touch. Alternatively, call us on 01225 430285. We’ll only need a few minutes of your time to let you know if you can make a claim.

With over 20 years’ experience, you can use our knowledge and expertise to get your claim off to the best start. There is no charge for assessing your case, so you have nothing to lose and much to gain if you can make a successful claim.

332 questions have been answered on this subject - ask us your question

Comments & Questions

Read on for questions and advice about claiming, plus fall at work claim examples...

Fell on a extremely slippery floor at work not long before my shift ended. Got right up and tried stretching it off finished my shift and went home. Mentioned the fall to a couple of employees on floor but that was it. Having a 45 mins ride home when I arrive I could barely get out of car seat. Next two days I stayed home due to excruciating pain in lower back, left hip, left hand and forearm, which were swollen and bruised and have pictures to follow up. Third day I went back in and I had contacted manager and told him what happened during the two days I was out. When I went back I was asked if I’m ok and that was it. I could barely finish 12 hr shift and for the next 3 days I could barely get out of bed. Stayed in and trying to use my own time vacation so I don’t loose income. Is it wrong that no one followed up with an incident report? Did I have to go out of my way requesting one? I’m still in a lot of back pain and have no feel in my left hand.

We understand your frustration in having to repeatedly chase the employer to complete an accident or incident report form. In the scenario you describe in which you sustained soft tissue injuries as a result of a fall, it is not uncommon for the severity of any injury symptoms to not be immediately apparent. Therefore, for you to have not completed an accident report at the time of your fall is understandable.

If your employer has now completed an accident report form, that is good to hear. However, if they have not you should make your own record in writing listing what happened and when what caused you to fall, what if any warning signs you saw (or note if there were non) and you should also state to whom you verbally reported the incident at the time. You should then send a copy of this report to your line manager and retain a copy for your own records.

If you have not already done so, you should seek medical attention in order to get your injuries noted on your medical records and then contact us so that we can discuss your accident at work. Our staff will help you identify whether or not you are able to pursue your claim for soft tissue personal injury compensation.

I slipped at work due to a leaking roof at work that had been verbally reported for years on and off to our boss and ignored until the accident. I have video and photo evidence of this taken before the date of the incident and also a work colleague that witnessed the accident happen and he also verbally reported it, as have numerous colleagues.

The cause of your accident should have been avoided given that the leak to the roof had previously been reported to the employer on numerous occasions. The reports of the leaking roof should have been acted upon prior to your accident. As such, liability is likely to attach to the employer should you pursue a claim for compensation.

Providing your injuries were of a sufficient severity you have a valid right to make a claim for compensation and we would be very happy to assist you in making your claim.

hi, i work in a school kitchen as a dinner lady, last thursday i caught my foot in an electrical cable which was plugged into one of the hotplates, the cables have rubber strips over them to make them flatter to floor but aren’t much good really always moving about, and because the plug point are half way up the wall there is always a loop at the end where cable goes to plug. I was walking into the kitchen and didn’t notice my foot had gone inside the loop of cable, i went flying straight on my right knee banged my arms the pain was agony, it was written in accident book, i haven’t been back to work yet, but i know they don’t pay sick pay and i am single paying rent on a flat with my daughter.

The cause of your fall would indicate to us that you have a valid claim for compensation against your employer. If you do not receive your usual pay whilst off work through injury (which is likely to be the case), you could recover that by making a claim for compensation and along with the settlement you would get for the injury, if successful you would recover all lost income and incurred costs caused by the injury.

Hi, I work in a Care home and had a fall at work two days before Xmas last year. The fall was caused by one of the residents leaving a cable on the floor of his room which I trip over landing heavily on my shoulder. I am still in pain and receiving physio for the injury, my employer says he will have nothing to do with it as I received training and should have anticipated any hazards in the room when I entered it. Am I entitled to any compensation? I have had no time off work due to the injury.

You certainly have the right to make a claim. It could be the case that you may have to accept some contributory negligence in that there may be an argument that you should perhaps of checked for the tripping hazard. However, that should not prevent you from attempting to make a claim.

Partner slipped whilst at work and sprained his back, has had two weeks off already, awaiting physio referral. He works in a hotel as night porter, had gone into the kitchen to put away crockery, did not see that the grease trap was leaking onto the floor as the kitchen has automatic lights that come on when you have already stepped into the kitchen. he slipped and fell straight onto his back. He took photo’s of the leaking grease trap. His GP has told him he could potentially be off work for months and have reoccurring issues in the future.

Our initial view is that your partner has a valid claim for compensation to be made against his employers employer liability insurance cover. Given that he has slipped on grease/oil on the floor of the workplace caused by a leaking grease trap and sustained painful injuries that are limiting his mobility, impairing his independence and preventing him from working, he has every right to make a claim for personal injury compensation.

We can assist him in starting his claim and ensuring that he is linked with a specialist personal injury Solicitor and that his claim is pursued on a No Win No Fee basis.

I injured my lower back at work in may. I tripped on damaged flooring which caused soft tissue damage, which caused swelling and sciatic problems. I received physio from occupational health and was given strong pain killers. After 6 weeks I returned to work but my back hasn’t been quite right since. I’ve continued to do the stretches given to me by the physio. Monday night I was operating a heavy lifting assistor and as I lifted I felt a pop and severe pain in the lower part of my back again. Would this be considered as a flare up of my original injury?

It would appear that the ‘new’ injury is indeed a worsening of or exacerbation of the previously sustained injury. However, we would need to speak with you further to ask some questions about the use of the heavy lift assist equipment and training of use of the same to be able to advise you further on that issue.

You mention that you initially injured your back when tripping on damaged flooring in May. If you have not already pursued a claim for that, you should certainly consider doing so now as it would appear that you have a every chance of succeeding with such a claim if you were to do so. We would certainly like to help you with this.

I have fallen in work last Thursday down two steps, landed on the floor damaging my ankle and shoulder. Both just heavily bruised and sore/swollen. I don’t believe there is a fault on the stairs, just a bad design. There has been two other reported falls on these steps. Would I be able to claim?

You do have a right to make a claim, but without an obvious hazard or defect being in situ, the prospects of succeeding with a claim on the basis of ‘poor design’ are limited. However, you should not simply rule out your prospects on the basis of this response as we have not seen any photographs or plan of the area.

We would be happy to review any photographs you have taken of the accident site and seek expert opinion for you from our specialist Solicitors.

I was on a roof busy working, my plan was to put building line on the trusses, as i walk i step on a rotten sheet and i didn’t know it was rotten. The one moment i was on the roof, seconds later i fell through – both my feet broken, one month in hospital. Suddenly i got a call from my employer saying i don’t have to come back to work, is that right? I just want to know my rights?

How long had you worked for the employer? If you were working as an employee and acting on the instructions of a supervisor or hadn’t been trained properly, you could potentially pursue a claim for compensation in this matter.

I drive a lorry with a Hiab crane which means I have to be able to access the bed of the lorry to hook up bags I am delivering. The lorry does not have any steps or ladders meaning I have to climb up the back of the lorry on the bumper and light fittings to access the bed, I mentioned this about a year ago when they first bought the vehicle but nothing has been done to rectify this. Subsequently this last week I fell from the lorry and landed on the chassis on my ribs causing quite severe pain and I am currently in a minor injury unit getting checked out. What are my rights regarding compensation as my employer has now decided that they are not paying sick pay even though they have not changed my contract?

You have a valid claim for accident at work compensation and should seriously consider making a claim for compensation. You have previously pointed out a risk to your health and safety at work to your employer. As the employer has ignored this report and taken no action, it indicates that they will have questions to answer regarding the injuries you sustained.

I have slipped off a step on the side of a machine and broken my elbow, they secured the step once it had happened, am now on light duties and haven’t had time off work. What are your thoughts on this?

You mention that the step has since been secured? We assume then, that the step was not secured before you fell and was therefore hazardous?

If our assumption is correct it would seem that you have a valid claim for compensation and we would like to discuss this with you further. You could well have a grounds for a successful claim in this scenario.

Hi, I had a fall at work where I twisted my ankle and ripped my ligaments. I was signed off for two weeks and for one of the weeks I couldn’t use my ankle at all, I needed to go back to work for money the doctors signed me back to work on light duties but as a ground worker I got to work and they sent me to a site where the ground was really uneven and the ankle kept wanting to twist so I had to go home, now I’ve been left at home as they said they have no light duties but they are refusing to pay me any sick pay what so ever, now I’ve been off work for 3 weeks (this is now week number 4) without pay.

Unfortunately, the issue you raise about coping with a loss of wages as a result of an accident that causes an injury and forces you to take time away from work is a commonly aired problem. UK law does not oblige an employer to pay full wages to any person off worth through sickness or injury (even if it were a work place injury) and there is also no obligation to provide light duties if non are available.

In your case, the only route you have to recover your lost income is to pursue a claim for compensation against your employers insurance for the injury you sustained. With that in mind, we would like to know more about the cause of the initial ankle injury and how you came to fall. It could well be the case that you have a valid claim for accident at work compensation that would see you able to recover compensation for the injury you have sustained as well as enable you to recover any lost income or incurred expenses.

We would like to help you explore your rights and find out whether or not you can make a claim.

A couple of months ago I had a fall at work, went to use the lady’s toilets as I went in I slipped with my walking stick on the toilet floor because the cleaner had been in and cleaned it, but never put a wet floor sign out to notify us of a slip risk.

After my fall, I went straight to the hospital as my foot had started to swell. I had to stop using my walking stick and start using crutches. I still went to work a day or 2 later. I feel that due to my disability the work place wants me out. They made me talk to their health management team. Work said they would terminate my contract if I did not speak to them, because I have had more than 3 sick days.

I went to talk to the Manager and told him that I was sorry for not getting to work after my fall and tried to explain that my younger daughter had come forward about something bad and I was trying to deal with that too, but the boss just said; ‘I thought you were grateful for this job’ – which hurt because I am grateful. I feel I need to find another place of work because they still haven’t followed the advice of their own heath management team. Don’t know what to do any more!

You have a valid claim for slipping accident compensation against your employer for the injury to your foot/ankle caused when you slipped on a wet floor that was not marked with a hazard warning sign. You mention that you went straight to Hospital regarding the injury which is good as there will be medical evidence available to support any claim if you were to make one. May I ask if the details of your slipping accident were recorded in an accident book at work?

If you would like to discuss the possibility of making a No Win No Fee claim for compensation, please call us on 01225430285 as we can explain your rights, explain what No Win No Fee means and ask you the right questions to find out whether or not you can pursue a claim. Alternatively, if you would prefer to liaise with us via our website and email, please use the ‘start a claim’ page of the site and we’ll provide assistance that way.

I had an accident in work. The carpet slipped from under my feet in the stairs and caused me to injure my right arm. The carpet had been reported to senior and we had carpet fitters out to give a quote a few weeks ago. I have been told that I will only be entitled to SSP for the 2 weeks that the doctor has signed me if for so far. I have took photos if the stairs/carpet in question. Am I entitled to make a claim?

You are certainly entitled to make a claim in this scenario and you have no choice other than to make a claim if you wish to recover the loss of income you will incur whilst off work due to the injury.

The claim would be made against your employers insurance cover, so it wouldn’t impact directly on the employer or business and does not affect your rights to continue with your work when you are recovered.

I was working for royal mail and felt pressured by my bosses to take on two duties that day as my team member was on holiday and we were understaffed. I was delivering mail trying to fit all the work in and fell off a step dislocating and breaking ankle having to have metal plates put in, this was due to me rushing so I could do my team members work as well, can I claim?

Although you were under pressure to work hard and were probably doing more work than you should, that in and of itself would not see you succeed with a claim for falling off a step. In this matter, you will need to demonstrate a fault or hazard with the step to succeed with a claim.

Hi I am currently in plaster with two broken arms – I slipped on the step of my van and fell forwards onto concrete. The plastic cover was not secured to the metal step and all the fixings were missing, this had been reported several times by myself and other drivers but no action was taken to repair it. I had concussion, injured knees and whiplash and was 130 miles away from the depot, I called the office to report I needed to get to hospital and i was struggling to steer and change gears they said ok bring the van back then go to hospital, I managed to do 100 motorway miles but had to pull over on an emergency lay-by on the motorway where I fell unconscious for 50 minutes until the police found me and called an ambulance. The van was on tracker so was visible at all times to the office but no contact was made by them – do the company have a duty of care to track an injured driver and would I be able to make a claim? My partner asked to see the van but the company had off-hired it, but not before my partner had managed to get a picture of the faulty step.

On the basis of your description of the cause of your accident at work, my initial assessment is that you certainly have a valid claim for compensation and we would be very happy to assist you with such a claim.

The fact that the plastic cover on the step of the vehicle was loose and had been reported several times, yet was not repaired or action not taken by the employer would make it likely that liability can be attached to the employer in this matter on the grounds of employer negligence. Health and Safety regulations place an obligation on employers to provide a safe working environment and when a possible hazard to health is reported, the employer cannot ignore such a report and must ensure that any hazards are removed.

We would very much like to help you and given the nature of your work and the injuries sustained, you could recover a substantial sum of compensation for the injuries and also the loss of income.

Hi. I had accident in warehouse I slipped on something that had not been cleaned up. Resulting in a broken wrist.

If you have not already done so, you should pursue a claim for compensation for the injuries you have sustained and the losses you have incurred as a result of your broken wrist.

We would be very happy to pursue your claim for you.

Was in work and slipped on lino which is quite worn. I have had two visits to the doctor and have had to go physio. Been in constant pain for over three weeks and haven’t had good night’s sleep since the fall. Had to take time off work and don’t receive sick pay only ssp. Where do I stand on making claim?

To succeed with a claim for slipping accident compensation, you’ll need to be able to identify a viable cause of your fall. In this case, you mention worn lino on the floor. Do you know if anyone had ever made written note of the worn floor as a hazard or was there a spillage or substance upon it that caused you to fall? Perhaps our article on valid slipping claims will be of further help.

I was badly injured at work suffering a fractured tibia and fibula I have had 2 operations and wore an external fixator for three months.
I was given the job of changing light bulbs in the house (large home) some were very high up.
I received no training to use a ladder and subsequently fell when attempting to change a hard to reach bulb.
My employer says it is my fault as I decided how I was going to change the bulb.
Are they at all liable?

Your employer cannot simply pass judgement on negligence or liability and it would appear that they have failed in their obligations towards your health and safety whilst at work. Effectively, your employer is admitting that they failed to ensure that you could work as safely as possible as they have simply left you to do the work without guidance or training.

Given the severity of your injury as a result of your fall from a ladder at work, you really should consider pursuing a claim against the employer on the basis of their negligence. Whilst there can be no guarantee of success with the claim, there is certainly every reason to pursue this matter and it would appear that you have a valid claim with every prospect of succeeding. Our article on ladder accident claims may provide further info for you.

Hi, I am on a zero hours contract. I fell at work last week due to a missing piece of flooring. I have severe bruising to my wrist and ligament damage but no break. Would I be able to claim as no break? I get the feeling being on zero hours I would just not be employed anymore…

Whether you have a zero hours contract, work via an agency, are part time or full time, you have the same rights to claim compensation as anyone else.

You mention a missing piece of flooring at the workplace. This would appear to be clear employer negligence in their failure to provide a safe and secure working environment and i’d imagine that you would have a valid claim for compensation.

If I have slipped on a greasy floor in work and suffered back pain to the point I can’t pick my own child up is a claim possible? I have been off work for 2 days now on a zero hours contact due to pain awaiting a doctor’s appointment.

My initial view is that you certainly have a valid claim for compensation to me made against your employers insurance cover. We can pursue a claim for you and it does not impact on your rights to continue with your work. Just make sure that the details of your slipping accident and back injury is recorded in the accident book. We deal with quite a lot of slips at work and look forward to helping you.