Your rights after an injury at work and how to claim compensation

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In any accident at work or job that’s causing an illness, whether physical or psychological, an employee can be torn between a responsibility to their employer and to themselves. If you’re thinking about claiming personal injury compensation, it’s hard to know where to turn and how to approach things in the right way so that all parties are happy to get a claim resolved. Knowing your legal rights, where you and your employer stand, will help you both to see everything more clearly and avoid misunderstandings.

Table of contents

I was injured at work, what are my rights?

You have the same legal rights whether you have been injured in an accident at work, are regularly getting hurt at work (with a repetitive strain injury such as carpal tunnel syndrome, for example), or are suffering from a work-related illness. It is important for you to understand your rights so that you can confidently manage your recovery and working future. It doesn’t matter who you work for or what you do, from offices to factories, temps to care workers in the NHS, below is a basic plan of action you should try to follow:

  1. Medical treatment

    If an employer attempts to prevent you from seeking medical attention, they are in breach of the law and acting completely improperly. Most workplaces will have a designated first aid officer in the event of an injury. You should see this person but also make sure that you either visit your GP or local A&E department. Similarly, for an illness you should first visit your GP.

  2. Record the details

    If you’re suffering from a work-related illness, ensure your employer has written notification of this. In the case of accident in which you’re injured, you should record the details within your employer’s accident book. Make sure you state the details and that you do not sign any record that does not match your version of the events. If you haven’t done this already, don’t worry, we can help you to do so.

  3. Confirm your sick pay

    Not all employees will receive full pay if on sick leave from work. This depends on the contract you have with your employer. However, all employees are entitled to Statutory Sick Pay (SSP) if they do not get full sickness pay. Although SSP is far from a living wage, it could be enough to help you get by. Make sure that your employer has registered you for SSP. If you are unsure, you should contact your local benefits office.

  4. Attend medical appointments

    If you are back at work but still receiving outpatient treatments for your injuries, such as physiotherapy or check-ups with a consultant, your employer MUST release you to attend the same.

  5. Take time to recover

    Taking time away from the workplace to aid your recovery will not only benefit you by reducing the length of time that you are injured, but also benefit your employer by enabling you to return to full duties at the earliest opportunity. If your employer is pressuring you to return to work if you want to keep your job, you should seek legal advice regarding this issue. An unfit employee is a dangerous employee and not only will you be risking your own health by rushing back to work, but you could also be risking the health of your colleagues.

  6. Seek light duties

    Removing you for a time from the situation causing the problem can often help. This would apply to psychological injuries, such as stress, as well as physical injuries. If your usual work involves aspects of hard physical labour such as heavy lifting, carrying, climbing or standing for long periods, your employer is duty bound to accommodate you (where possible) in returning to work on lighter duties whilst you complete your recovery. It could be that you usually work in a heavy lifting capacity but that a back injury will prevent you from doing that for sometime. Therefore, if your employer can accommodate you within an office for a few weeks on lighter duties, you can return to work and continue to earn your usual salary.

  7. Claim compensation

    It is your right to seek compensation for your pain and discomfort, and also to recover losses (such as lost income) should you be out of pocket. Your employer cannot sack you for doing so. If you find that an employer makes your life difficult after you pursue a claim, you could have grounds for legal action against them, possibly even constructive dismissal. In such circumstances, you should seek advice from a solicitor or your local citizens advice bureau.

    You can make a personal injury claim if you suffer an injury or illness at work that is a result of your employer’s negligence. They have a legal responsibility to ensure a safe and secure working environment for staff and prevent foreseeable injuries, both physical and psychological.

    A successful personal injury claim will ultimately see a claimant recover a settlement for their injuries, ongoing treatment and also for their special damages, which covers financial losses such as missed salaries.

Find out if you can claim compensation

Just because you have been injured at work, it doesn’t necessarily mean that you will be entitled to make a claim for personal injury compensation. Your employer must be at fault. In most cases, it is relatively easy for us to evaluate the likely outcome of a claim. We’ll work out if it can be proven your employer was liable for your accident, and therefore responsible for compensating you for your injuries and any other losses that you may incur.

There could be many ways in which an employer would be liable. If you’re wondering about your situation, feel free to leave a question at the bottom of this article or call us on 01225 430285, or if you prefer, we can call you back.

Every accident has its own unique circumstances, and no two are the same. Therefore, it is vital you seek proper advice so that you know whether or not you have a viable claim. However, there are some basic pointers that can help you identify where you stand regarding the strength of a claim or otherwise.

Employer responsibilities

  1. Did your employer ever give you any training? (this could relate to manual handling training, specific training to use certain machinery or other job relevant training). If the answer is no, your employer has breached health and safety guidance already.
  2. Were you given an induction to the workplace? This would include guidance on accident management protocols, safety exits, hazard avoidance etc.
  3. Were you provided with, or advised what personal safety and protective equipment you should have to complete your job safely?  If the answer is no, your employer could be liable for your injury.
  4. Did your employer adequately maintain equipment and service machines? Did they ensure that safety guards and mechanisms worked?
  5. Were you advised how to report accidents and how to access the accident book?
  6. Did the employer ensure correct staffing levels and an adequate amount of first aid trained staff?
  7. Did your employer act upon reports of potential risks of danger to employees?

For more information on what’s involved in making a claim against your employer, read our guide to claiming accident at work compensation.

Employer pressure – threats are against the law

A very common worry for people is how making a claim will affect their job. This fear can be played upon, and we understand that you may be placed under pressure by your employer NOT to pursue a claim for personal injury compensation.

Employers that are liable on grounds of negligence for accidents at work and injuries sustained in the workplace have no right whatsoever to prevent an employee from pursuing a claim. Indeed, it is illegal to imply redundancy or the sack will follow if a claim is made, whether by threats or other pressure, and any employer doing so could face additional legal action on that as well.

Clearly, the decision as to whether or not to pursue a claim rests with the injured employee. If the injuries are minor, will cause no long-term problems, and the employee can still work and therefore not lose wages after an accident at work, they may well decide that they do not wish to pursue a claim for compensation. However, where the injuries are more serious and an inability to work follows, making a claim for compensation really is the only option, and a right, for most people.

994 questions have been answered below, why not ask your own?

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  1. I suffered a slip disc and was off work for 7 weeks I’m a home care worker and was assisting an elderly lady from bed to chair with another worker and using a Zimmer frame on a Saturday the lady was pulling and trying to sit in the chair before we reached it the ladies daughter pushed the chair forward so we could sit her down as her legs started to give way I reported this to my managers Monday morning also the previous week 5 other care worker also reported they was struggling with this lady and they think she needs a hoist I carried on with my duties then the Tuesday morning I could not get out of bed I was in so much pain Wednesday I phoned NHS help line who sent an ambulance and went to hospital they x-rayed me discovered it was a slip disc even though other care workers had been reporting the moving and handling risk nothing was done or put in place until the Tuesday morning when I phoned in sick they told the lady she had to have bed care only until sufficient equipment was in place there was also no care plan or risk assessment in place and are company had this lady on there books for 3 weeks before the accident happened I have gone back to work reducing my hours as I only get statuary sick pay and is not enough am I entitled to any compensation

    • You may well be entitled to compensation and given the severity of the injury you’ve sustained and the pain, discomfort and distress that it will cause (and the loss of income), you have every right to make a claim in this matter. Your employers appear to be on notice that this particular lady required additional equipment to enable you to work safely with her. As they have not provided that equipment and don’t appear to have given a reason as to why it is not needed, then there is a reasonable prospect of holding them liable.

      We would certainly like to assist you further with this. Please use the ‘start a claim’ option on our website to make further contact with us so that we can help you.

  2. My son got injured at work. A 6mm, 113 kg, steel plate fell on him. He was NOT sent to the doctor to see that everything is ok. The following day I had to take him to the hospital with all the IOD forms. The doctor booked him of for the weekend and gave him very mild painkillers. Monday when he went back to work he could hardly move and went to the manager and said that he will go to hospital, due to him not feeling well, he was very pale. When they booked him off till Wednesday next week, the manger said to him that he had to evaluate his position at the company. What rights does my son have. Can they tell him to go?

    • Under UK employment law and personal injury law, an employee cannot be dismissed for taking some time off work to recover from illness or injury. Of course, if an employee is unwell or unfit for an extended period and unable to return to work, there will come a point where an employer can legally terminate the employment on grounds of ill health. In your Sons case though, that should not be relevant. It would appear that the Doctor is simply saying that he requires a period of time to recover from the injuries sustained and he should be able to return to work in due course.

  3. I went into a container to turn the washer on. The lights were not working and I fell over straps that should have been placed in boxes. I hurt my back and shoulder and had to be taken to hospital by ambulance. Been attending doctors for the last 10 weeks and now waiting on physio to help me. I have found out from another employee that he was told that the light in the container was reported 6 times and nothing was done to fix this. It was then fixed 3 days later after my accident

    • You describe a clear example of employer negligence and as such, you have a valid claim for compensation and should pursue this further with us. The fact that your employer was made aware on 6 (or more) occasions of the lights not working indicates that they were on notice of a potential health and safety issue. The employer was obliged to repair that issue and their failure to have the lights fixed has caused you injury. As such, you are entitled to seek compensation for the pain and discomfort caused to you and to recover any incurred costs or loss of income.

      We will happily help you pursue your legal right in this matter and invite you to call us on 01225430285. Alternatively, you can use the ‘start a claim’ option on our website to provide your contact details to us and let us know when you would like us to call you.

  4. Hi I am wondering if i am eligible to make a claim I was at work last week I do sandblasting and when I was in the room a steel panel fell off the roof and hit me on the head bending my neck I had been in some pain and yesterday it became increasingly painful so went to a+e and it is soft tissue damage (whiplash) in my neck I can’t move it very well and I’m under pressure from my employer to get back into work I’m just wondering what to do as I am in a lot of pain and don’t think I can go back yet?

    • You most certainly have a valid right to pursue a claim for compensation against the insurers of your employer. Given that a steel panel has fallen on you from height, it is understandable that you are now in pain and suffering as a result. When a heavy item falls on someones head from height, along with the obvious symptoms such as concussion, headaches etc, it is also common to see injuries such as whiplash and muscle damage.

      You should certainly make sure that an accident report is made in the accident book at work and if your neck is still sore, you should see your GP and ask to be signed off work for a week or so to aid your recovery. Whilst your employer may struggle without you, they cannot argue with a qualified medical opinion stating that you require rest as a result of injury. Of course, you may lose some income if you take a week off, but should you then make a claim any lost income or incurred costs caused by your injury will be recovered during a successful claim by our specialist Solicitors.

      Please call us on 01225430285 or use the ‘start a claim’ page of our website to make contact with us so that we can help you make a No Win No Fee claim for compensation.

  5. Hi, so three weeks ago I cut my fingers at work, ended up calling an ambulance as we were struggling to stop the blood flow. I went straight to and A and E to check if there were any chards of crockery left in my finger (nothing). Had my fingers bandaged up for 5 days. However 3 weeks down the line, I have no feeling in certain parts of my fingers and struggle to hold things with those fingers as well. My injury was from a machine, however when I was getting first aid I did say a numerous amount of times that it was my fault and I was silly trying to fix the issue myself. But now looking back on the accident the machinery was at fault.
    My queries are: because I said it was my fault Will this affect a claim for my injuries.
    Am I entitled to paid time of work to get medical attention if required.

    I’m planning on getting a doctors appointment as soon as possible.

    Hope you can help

    • You should disregard what you may have said verbally at the time of receiving 1st aid as you would have been in a state of distress and shock. If you genuinely feel that the machine was at fault and that the employer ought to have provided better equipment, training or maintenance of the machinery you can pursue a claim for compensation. Injuries to the fingers from serious lacerations can cause permanent or severe ongoing symptoms that impact on dexterity, feeling and grip strength. If you were to succeed with a claim for compensation, the settlement amount will reflect the long term consequences of the injuries you have sustained.

      Your employer is not obliged to pay you sick pay for time away from work – even if the time away from work was caused by a workplace accident. However, you can recover your lost income by way of claiming compensation for the injuries sustained.

      Please use the ‘start a claim’ page of our website to make further contact with us. We would like to investigate your claim for you and explain the No Win No Fee claims process.

  6. I worked for my past employee for 16 years
    The job involved delivering and installing office furniture nationwide sometimes having to carry goods upstairs
    Most of the items were over 25kilo,s yet we were expected to do this work single handily
    I have been told I will need both knee caps replacing at some point and believe this has happened due to constant strain on my knees
    I no longer work there now am I entitled to make a claim against them

    • You do have the right to make a claim, but it must be done within the claim limitation period which is 3 years from the date that you became aware of the symptoms of the knee pain and believed it to be work related. Therefore, you could already be struggling on that issue.

      The other main hurdle to cross would be causation and proving a causal link between your work and your knee trouble. A medical expert may well find that the knee issues you have are age related degeneration rather than simply through lifting and moving at work. If you are within 3 years of your first appointment with a GP regarding the knee pain and your Doctor believes that these problems are work related and not simply ‘wear and tear’ you could seek to make a claim against your employer.

  7. i was elbowed in september 2017 by a service user i was looking after that day , he just out of the blue elbowed me in the mouth. loosening a front tooth which needed removing, also loosened most of my other upper teeth, the other teeth are now going to be extracted.
    i no longer work there i left almost immediately after only 3 weeks service.
    i did not wish to work with challenging clients and i had not had challenging behaviour training anyway so would not expect that behaviour . i found out afterwards that he was violent quite often so therefore ought to have been given the necessary training.

    • Please use the ‘start a claim’ page of our website to make further contact with us. You describe a possible episode of employer negligence in the lack of training you had received and no warning of the risk to your health and safety.

      We would be happy to further investigate this matter for you.

  8. I hurt my knee at work a few weeks ago and since this time have been terminated for other reasons.. can I still claim workcover or not?

    • Under UK personal injury compensation law, if an employee has left the employment of a workplace where they had sustained an injury due to negligence of an employer or a lack of training, they can still pursue a claim for compensation. It does not matter if you have left the employer, but what really matters is what was placed on record within an accident book and what medical treatment has been given in order that sufficient evidence will be in place to support any claim.

  9. i fractured my finger placing grills at my worksite. I had no experience in and nobody had shown me how to do it. it isn’t even in my department because i’m supposed to be with the pour crew. The employer did send me to the doctor and everything i’m going to almost 2 months and my index finger hasnt gotten better – I cant fully close my hand because my index finger is still swollen. Is there anything i can do? I can’t operate well with my job duties because of my finger.

    • UK law obliges all employers to ensure that staff can work safely and that the risk of injury in the workplace is minimised. With this in mind, an employer needs to ensure that staff are adequately trained in order that they can work safely and it would seem that in your case, this has not been the case.

      Injuries to the fingers, particularly the index fingers can be very problematic and hinder day-to-day activities and dexterity, therefore claiming compensation for the pain and discomfort of such an injury along with hopeful access to specialist rehabilitation therapies provided during the claims process is a just and sensible move to make.

      Please use the ‘start a claim’ page of our website. We would be very happy to help you claim compensation for the injuries you have sustained at work.

    • All employers are obliged to ensure that all staff can work safely and that risks to health are adequately assessed and managed. If you believe that your employer has failed to uphold their obligations, you can seek to make a claim for compensation.

  10. My son is a roofer. The guard rail gave way when he lent on it. He fell from the roof to the ground. Now has bruising in the shoulder and a bubble of fluid and a tear.his employer is not happy. Asking for advice

    • In this case, it would be reasonable and just to make a claim for compensation for the injuries he sustained at work. Whether the claim is against his employer or due to another party (whoever erected or has responsibility for the safety and maintenance of the site most likely), he would appear to have a valid claim for compensation.

      If your Son would like to discuss this situation further and find out more about his rights and where he stands, he should either call us on 01225430285 or use the ‘start a claim’ page of our website to make further contact.

  11. I was reaching for a box head level which had packinging inside for my pastries, the box slipped out of my hands and onto my ankle ( steel toe cap boots are worn) but the box hit my ankle, and is now swollen and very bruised, reported to manager who then helped me phone the accident at work line to report It there. Have not been to doctors yet as doesn’t feel broken but Sore to touch. As I dropped the box by accident would this be my fault? the box was slightly creased which caused the box to squeeze slightly in and lost all grip and fell onto my foot

    • Although you dropped the box, it may not necessarily be seen as your fault. Perhaps the box is not fit for purpose and perhaps the place where the box is kept (at head height) is a risk to safety?

      The best bet at this stage would be to make further contact with us so that we can investigate this for you as a possible claim. Make sure that you record the details of your accident within the employers accident book and then use the ‘start a claim’ page of our website.

  12. I work in a care home and I got hit by one of the residents am I right shoulder and I twisted my back and now I’ve got a nerve stuck and I’ve been in so much pain and I can’t do much and I’m on painkillers and I’ve been off now for 6 weeks I went into work the other day and they said I couldn’t do nothing about it if I wanted to claim

    • Your employer is not in a position to advise you as to whether or not you can pursue a claim. If your employer has failed in any of their risk assessment obligations or not adequately assessed the resident and the nature of their risk to staff, you could succeed with a claim. We recommend that you use the ‘start a claim’ page of our website to make further contact so that we can then investigate this for you.

  13. I was hurt at work by moving a8 for round table by myself as I was told out of the room the table legs latch was broke and it no longer stayed in while being moved I was not told about this being broken but they were aware because afterwards my supervisor said oh I forgot to tell you and now they are all putting off signing my incident report the injury tore my ucl in my right armi an right handed

    • This could well be a strong and valid claim for accident at work compensation. We need to speak with you further to find out more about the accident and the work you do/training given by your employer. Please use the ‘start a claim’ page of our website to make further contact so that we can look further in to this for you.

  14. Hi, I cut my leg whilst using a hedge cutter. I was only wearing work supplied thin trousers. I haven’t had a day off in 4 years and they made me use a days holiday for the single day I had off to help the wound heal. Spent about 6 hours in hospital awaiting sterilisation and butterfly stitches. Not happy about the way I have been treated and would like to make a claim.

    • If an employer is expecting you to use potentially dangerous equipment, such as a hedge trimmer, the employer has an obligation to ensure that you are adequately trained to use the machine and that appropriate Personal Protective Equipment (PPE) is provided or required.

      You describe a scenario that would appear to indicate that your employer has failed in this obligation and as such, you should seek to make a claim against them with us. Please use the ‘start a claim’ page of our website to make contact with us. We’ll then call you to discuss this further and explain your rights regarding a possible claim for compensation.

  15. On 13/11/18 I had an epileptic seizure at work. I had been requesting and been supported by two occupational therapists for having my rescue medication to stop seizures on site ( an SEN school) it was 18 months of risk assessments and requesting. The care plan was in place which include rescue medication. However it was still a dismissal if I brought it on site due to rusk assessment.
    I had a seizure grandmal and due to not having medication was unable to use the rescue medication prescribed and on care plan. Paramedics were called and I went into status as they could not stop seizures for over half an hour.
    I have not been back to work as I am having between 4 and 8 absences a day, suffer memory difficulties and need full care due to difficulties left from the status episode. I am entitled to 6 months full pay and 6 months half pay. The recovery is going to be long and slow and most possibly never be able to teach again. I obviously have money loss from this and effectively will lose being able to teach for the next 14 years, a job I love. My family and life has altered to needing care and ongoing tests. My life as an independent, full time teacher with good health, although disability of epilepsy which I advocate as no reason to not work -to a person unable to work, earn money and stay on my own and keep safe ( words written in sick note and specialist) My union are supportive, but I feel I would like to know my legal rights;, as my daily life and that of my family has changed so much. What are my legal options?

    • We sympathise with your situation and can appreciate just how much this recent incident has impacted on your life. Unfortunately, it is likely to be very difficult (under UK personal injury law) to hold your employer liable in this as they clearly had risk assessed your need for medication and had to take the view that it was unsafe to keep it within a school setting.

  16. Hi I’m 18 weeks pregnant and I work in retail I’ve recently got a new manager who has me working in furniture and storage I was in the warehouse trying to do the task he gave me and boxes came down on me I have been suffering with pains in my stomach and feeling bruised from this I went to my doctor who also said it might be bruised on the inside I feel as if the manager is pushing me out of the job as he can’t sack me I explained to him I wasn’t able to work 12 to 9 at night because I don’t drive and live a hour away on the bus and don’t feel comfortable coming more into my pregnancy and a few days later he gave me the whole week 12 to 9 shifts is there anything I could do about this please . I also have hospital apointments and he has me to go to work straight after I am there 7 or 8 months now and I am part time but work full time hours are my intitlted to be payed for my hospital apointments.
    Thank you

    • You have a right to make a claim for compensation for the injuries you sustained at work when those boxes fell upon you. If successful with the claim, you would be entitled to compensation for the injury (the value of which is based on medical evidence and your recovery) and importantly, you will be able to recover any lost income caused by the injuries sustained or time off for medical appointments.

      If you haven’t already done so, please do ensure that the details of your accident at work are recorded within the accident book. You should then call us on 01225430285 or use the ‘start a claim’ page of our website to make further contact with us so that we can help you claim compensation on a No Win No Fee basis.

  17. I had an accident at work last October. It was reported. I was put on the sick. I have keep up with meetings with my manager regularly. I have got a solicitor involved.
    I am comi g to the end of my ssp. But I have a sick note until the 30th June.
    I just need some help. I know that I have not got a job to go back to. So I just need to know with the accident happening at work, do i hand in my notice or do i let them dismiss me.
    Ii seriously have no idea of what to do.

    • The accident at work and your employment rights are two separate matters and should not be seen in the same light. You can seek personal injury claim advice from your specialist Solicitor or of course from us, but for the issue of your employment rights and whether or not you should resign or wait should be addressed to an employment law specialist as soon as possible.

  18. I have worked at the company I am with for 1 year. We have been understaffed for 6 months and change. I am 5.5 months pregnant with only 1 other employee we work a 5 person job with only two of us. I was sent to the hospital Monday and Had been told I have nerve compression on the left side of my leg and a threated miscarriage (my child is okay) I came back to work today they know my situation and had me work alone with no help today I’m supposed to be on light duty because this job is 100% the reason im having these problems

    • You should make a formal written report to your employer outlining your concerns and mention the understaffing issue. With regards to the compressed nerve issue, if you have been injured as a result of the physical nature of your work and your employer has been negligent towards your health and safety at work – perhaps a lack of training, over exposure to heavy, repeated lifting etc, you could seek to make a claim for personal injury compensation.

      If you would like to find out more about your rights and whether or not you can make a claim for personal injury compensation, please use the ‘start a claim’ page of our website. Our team will then call you to help you to understand your options.

  19. Hi I am currently in plaster with two broken arms- I slipped on the step of my van and fell forwards onto concrete. The plastic cover was not secured to the metal step and all the fixings were missing, this had been reported several times by myself and other drivers but no action was taken to repair it. I had concussion, injured knees and whiplash and was 130 miles away from the depot, i called the office to report I needed to get to hospital and i was struggling to steer and change gears they said ok bring the van back then go to hospital, I managed to do 100 motorway miles but had to pull over on an emergency layby on the motorway where I fell unconscious for 50 minutes until the police found me and called an ambulance. The van was on tracker so was visible at all times to the office but no contact was made by them- do the company have a duty of care to track an injured driver and would I be able to make a claim. My partner asked to see the van but the company had off hired it but not before my partner had managed to get a picture of the faulty step.

    • On the basis of your description of the cause of your accident at work, my initial assessment is that you certainly have a valid claim for compensation and we would be very happy to assist you with such a claim.

      The fact that the plastic cover on the step of the vehicle was loose and had been reported several times, yet was not repaired or action not taken by the employer would make it likely that liability can be attached to the employer in this matter on the grounds of employer negligence. Health and Safety regulations place an obligation on employers to provide a safe working environment and when a possible hazard to health is reported, the employer cannot ignore such a report and must ensure that any hazards are removed.

      Please call us on 01225430285 or use the ‘start a claim’ page of our website to make further contact with us. We would very much like to help you and given the nature of your work and the injuries sustained, you could recover a substantial sum of compensation for the injuries and also the loss of income that such injuries will cause to you given the physical work that you perform.

  20. I have primary biliary cirrhosis, which was discovered during a blood test from being off with stress, A over a year ago I had the flu and few days later I came out in a rash which may have been a indicator of PBC , I wanted visit the doctor and check the rash out to see if was infectious a I work with small children, I told to come and see how it develops,I have had rashes since with my PBC which is a life threatening illness and it may have been discovered earlier and have a less of an impact on my life.I have text messages and photos.

  21. I am hospitalized for almost a week due to surgery. My employer imposes monetary penalty for every absences incurred. Is it allowable by law that ill emplyees should pay during absences? Please enlighten ne. Thank you very much

    • Under UK Law, an employer does not have to pay any staff member their usual income if they are away from work due to injury or illness – even if that injury or illness was caused by their work. The law will simply require that eligible staff are paid Statutory Sick Pay. Some employers do pay full incomes to unwell or injured staff but that is down to company policy rather than legal requirement.

      No employer can require an injured or unwell employee to pay them a fee if they are away from work due to ill health or injury.

  22. Hello ,I was injured at work due to a truck flap slamming down on my pinky finger breaking it in two places.I ‘m a loader.I keep telling my employer I think my finger is broken and they pretty much ignored my cry for help .Finally about a month I said I was really in pain,which was fromthem having me load truck with my injury.I ended up having surgery and pins put in.This happened Oct 2018 and still going through.Found out now I developed postramatic arthritis because my employer didn’t handle my situation properly.Was going to oss ,but after my surgery was done majority of the time I was seeing his assistant,which was no help at all.When i developed other problems with my hand that I never before she said they were not from injury .TThey said there was nothing else they could do.So I got a second opinion and i was told I developed postramatic arthritis.Frankly I was humiliated by my job and where my job sent me.Now I can’t do things like I use to are want to do.Has me very stressed and depressed.What can I do?

    • Were the details of your initial injury to the finger recorded in an accident book or incident report system at the time of your accident? Your options could be to pursue a claim for personal injury compensation after your accident at work and the injury to your finger as a result of employer negligence.

  23. Hi I had a accident back in December resulting in me twisting my knee. While I was off I was also diagnosed with a suspected groin hernia.I returned to work 1st March on light duties as I’m waiting to see consultant for their plan of action. My employer is saying that if there is no light duties for me some days then you will be on sick leave without pay. I also had to have a cyst removed from my back which I was advised may have been a result of my accident, I have had cyst for 20 yrs but no problem until after accident. I have worked for this company since 1996.Can you please advise where I stand on this matter.

    • Your employer is within their rights to place you on Statutory Sick Pay (SSP) if your contract of employment does not stipulate an entitlement to usual salary whilst off work due to injury or illness – even if the injury or illness was caused in an accident at work.

      With this in mind, your only route to recovering lost income is by pursuing a claim for compensation and succeeding. If you were to succeed with a claim in this situation, you would be entitled to a compensation settlement for the knee injury and any other associated injuries and also full recovery of lost income or incurred costs.

      To succeed with a personal injury claim after an accident, we’ll need to be establish that that negligence can be attached to another party. The best course of action would be to make further contact with us by way of the ‘start a claim’ page of our website. Our specialist staff can then contact you to discuss your situation, explain your rights and help you to understand how we can help and how our No Win No Fee personal injury compensation service could benefit you.

  24. Hi i deliver for a chinese takeaway. A company has erected scaffolding right outside door and 1 of the bars is very low and has no hazard tape on it. On my way in door i struck my head on it which resulted in an egg shaped lump on my head and headaches. Apparently im the second person to walk into it. Where do i stand ?

    • You have a potential claim for compensation, but you’ll need to make sure that the accident is reported to the property owner and scaffolding company. It would also be very helpful to take photographs showing the lack of hazard tape and ideally, a photograph with a clear measurement as to the height of the bar that you hit. You should also seek medical attention from your GP or Hospital for the symptoms of headaches in order to get the details recorded.

      Please use the ‘start a claim’ page of our website to make further contact so that we can help you on a No Win No Fee basis.

  25. Was injured in mini bus accident while working I was a passenger but went bk to the job after 2 days it was the other vehicle that caused accident I have internal bruising and it could take 4/6 weeks to get better can I claim for this injury

    • You can definitely pursue a claim for the injuries you sustained in the road traffic accident you mention. The fact that you have returned to work will not prevent you from making a claim.

      To make a claim on a No Win No Fee basis, please call us on 01225430285 or use the ‘start a claim’ page of our website.

  26. What if manager train you the wrong way and you get hurt because she told me to pick up the Fried Chicken Basket she said it was hot got third-degree Burns don’t know what to do next workers compensation accepted my claim

    • If you are injured in an accident at work because you have been given training that is incorrect and caused you to suffer injury, you can pursue a claim for compensation against the employer.

  27. Hello, I’ve been diagnosed with carpel tunnel in both wrists and will have both operated on, my contract says repetitive job but does that mean my employer is in the clear for a compensation claim

    • The contents of your contract will have no bearing on whether or not you can pursue a claim for carpal tunnel syndrome against the employer. If the employer is aware that the work is repetitive, it would indicate that they should be taking steps to minimise the risks of a repetitive strain injury – such as carpal tunnel – by having adequate job rotation, regular breaks and provision of the correct training and safety equipment.

  28. I got a spiral fracture in the fourth metacarpal of the right hand. I was on my way home from work and I didn’t think it was anything so serious as it happened Thursday of the Easter weekend, but I only knew on the Saturday after I’d gone to the GP and been sent for an x-ray, so I called my manager on Sunday to tell him about my accident. I want to know do I have to claim or not?

    • Whether or not you have a valid claim for accident at work compensation for the spiral fracture to your hand will not depend on when you reported the severity of the injury to your employer, but on what exactly caused your hand to be injured.

      If you were injured due to faulty equipment, inadequate personal protective equipment, a lack of training or some other element of employer negligence you will have a valid claim.

      It would be sensible for you to call our team on 01225430285. Our staff are specially trained and have expert knowledge regarding your rights after an injury suffered in an accident at work and will be able to help you identify whether or not you can pursue a claim for compensation.

  29. My question is what if i got injured on the job and i had wrote a report and obtain my medical information but the company didnt comply or get back to me until 4months as passed, and now the employer is making a claim I took too long to claim a compensation. I would like to know if there’s a time period

    • You cannot be dismissed for having an accident at work, but if you are badly injured and left unable to work for a long while, your employer could terminate your employment on ill health grounds eventually.

  30. Hi my mother is working as a registered nurse at a hospital and she fell in the work inside the work premises but just after she had knocked off. Could she be able to claim for work compensation to get her monthly wages as normal since she is not fit to go to work for 6 weeks that the doctor gave her to heal

    • Whether or not your mother had finished duty or was still at work is irrelevant in this matter. What does matter is what caused her to fall and whether the cause of the fall can be attributed to negligence. If we can establish that she was tripped due to a hazard or item of disrepair then there is a strong possibility of claiming successfully for compensation for the injuries sustained and any incurred loss of income or costs.

  31. Hi I’m trying to find out if my brother can make a claim, he’s been working (was working for) as a cleaner for a good few years and when he started all he done was clean show houses, but his boss used 2 argue with his clients a lot so I started giving him more and more different jobs witch I’m sure he never had any training for, as in cleaning 5 store building’s window with a 100ft pole and using harmful chemicals to clean Al kinds, he worked 6 to 7 days a week from 6am till late, now he’s suffering with chronic back ache witch he’s had 2 ops on, but he still went 2 work coz he didn’t want to let anyone down, but now he can’t work, o even walk properly an he needs another opp on his back but he’s been told if he has it there a 70% chance he won’t be able to walk after it. His boss won’t pay him his due sick pay an has sacked him leaving him in trouble with his mortgage and feeding his family.

    • Your Brother can make a claim of course, but to succeed he’ll need to be able to provide a specialist Solicitor with good information that will enable them to hold the employer liable.

      In this case, it would be relevant to know if your Brother has ever complained to his employer about the lack of training and heavy workload? What has been put on record with the employer regarding injuries or pain etc.

      Your Brother should use the ‘start a claim’ page of our website to make further contact so that we can speak with him directly.

  32. Was in work and slipped ,lino down a long time and is quite worn,have had two visits to doctor and have had to go physio .Been in constant pain for over three weeks and haven’t had good nights sleep since fall.Had to take time off work and don’t receive sick pay only stsp.Were do I stand on making claim.

    • To succeed with a claim for slipping accident compensation, you’ll need to be able to identify a viable cause of your fall. In this case, you mention worn lino on the floor. Do you know if anyone had ever made written note of the worn floor as a hazard or was there a spillage or substance upon it that caused you to fall?

  33. I have worked as an HGV driver and I have suffered with pain in my hands and arms had surgery on right elbow and suffer carpal tunnel in both hands. Would I have grounds for a claim?

    • Before we can confirm whether or not you have a valid claim for carpal tunnel syndrome compensation, we will need to find out more about your work, what training your employer provided and what health and safety measures they had put in place to minimise the risks of such a condition. Therefore, we need to speak with you. The best bet would be for you to return to our website and go to the ‘start a claim’ page so that one of our expert staff members can call you to discuss this with you in detail.

  34. Hi
    My wife was injured at work in the NHS restraining a mentally ill patient. The restraint is part of the job, however during the restraint the other member of staff restraining the patient let go and refused to help out, meaning i was thrown about struggling to contain them. I was off work with shoulder damage, have returned to work but i am still in pain with the shoulder injury. The other member of staff admitted they had done this and said he would not do it again. No further action was taken against him, yet i have been left with an injury which affects my sleep patten, left me in pain and has stopped me doing my usual sports. Can the emploter be held responsible for the the negligent act of its employee

    • An employer has overall responsibility for the actions of employees and in this case, it would certainly make sense to pursue a claim for compensation against the employer.

  35. I work in an office and while i was at my desk I heard a loud noise and looked up the ceiling right behind were i was sitting fell through and pieces of which landed on me hitting my head back and neck. It did hurt and I still have a head ache, ive filled out the incident reports but alot of people are telling me that i should take action against my workplace because it was a saftey issue and that i should also go the the e.r or my dr to get checked out to make sure theirs no serious lasting affects. I dont know anything about workmans comp or the work places laws or what would be the right thing to do just looking for some advice

    • The important thing to do is to protect your interests in order that you have a choice and options should your injuries or situation lead you to feel that you should pursue a claim.

      Certainly, if you have been injured by falling masonary/plasterwork then you would have a valid claim – as long as you make sure that the incident is properly recorded (which you have done) and seek medical attention for the symptoms caused.

  36. I just moved to a material handler position and was training on a Raymond 8410 powered pallet mover This unit has a motorcycle type throttle in back, with no guard protecting the hand. This resulted in me receiving a crushing hand injury. No fractures, or ligament damage, but severe bruising and swelling, with sixteen stitches required. is this worth pursuing? My medical expenses are being taken care of, and I am on light duty at work.

    • The lack of a guard to protect the hand of users on this machine could well mean that a valid claim for compensation could be made. We would like to investigate this further for you so please do visit our website and use the ‘start a claim’ page of our website to make further contact with us.

  37. I was badly injured at work suffering a fractured tibia and fibula I have had 2 operations and wore an external fixator for three months.
    I was given the job of changing light bulbs in the house (large home) some were very high up.
    I received no training to use a ladder and subsequently fell when attempting to change a hard to reach bulb.
    My employer says it is my fault as I decided how I was going to change the bulb.
    Are they at all liable?

    • Your employer cannot simply pass judgement on negligence or liability and it would appear that they have failed in their obligations towards your health and safety whilst at work. Effectively, your employer is admitting that they failed to ensure that you could work as safely as possible as they have simply left you to do the work without guidance or training.

      Given the severity of your injury as a result of your fall from a ladder at work, you really should consider pursuing a claim against the employer on the basis of their negligence towards your health and safety. Whilst there can be no guarantee of success with the claim, there is certainly every reason to pursue this matter and it would appear that you have a valid claim with every prospect of succeeding.

      Please do call us on 01225430285 or use the ‘start a claim’ page of our website so that we can discuss your situation with you and help you to understand your rights.

  38. Hi I am a carer whilst at a clients house I noticed that I’d made a mess on their carpet eg leaves and grass brought in on my shoes. after all their personal care one of their sons friends came in and said about the mess so I got out the hoover and cleaned it up however I felt my back go and got very hot sweating, shakes and vomiting I phoned my boss who was great at the time offering to take me to A&E now I have been to hospital and been told that I have deep gluteal syndrome and urgent referral to physio she is now saying that its not in the care plan to do the hoovering and that I should of left the mess. Is there anything I can do as I now can’t work

    • If you are not required to perform housekeeping duties by your employer, there would be no reason for them to have expected you to use a vacuum cleaner or provide any training or risk assessment of the use of such equipment. If this were the case, then I don’t think you could possibly hold the employer liable for your injuries.

      If however, the use of domestic cleaning appliances is part of your work and your employer has not trained you in manual handling and the use of such equipment, you may be able to take this further.

    • The employer is entitled to their opinion, but the value of their opinion is minimal unless they can support it with evidence. If you believe that your back injury was caused at work, it is important that you put the evidence in place to support such a view. As such, make sure an accident report is completed and if you have not been issued with the right training or equipment to enable you to work safely, complain to the employer in writing and seek medical attention from your GP.

  39. So I was in a car crash last week delivering a car for work (car dealership) the crash was not my fault there was a few cars involved on the m6 the crash resulted in me being hospitalised I was unconscious I have recently been discharged from hospital I checked my emails and work have sent me a email claiming they can’t offer me any more work I’ve tried to contact them but I’m not having any luck speaking who I need to speak to

    • Regarding your work and your employment rights, that is a matter for an employment law specialist or your Union. As for the car accident and your injuries, we can help you with that. If you would like to make a claim for compensation as a result of the hospitalisation after the car accident, please use the ‘start a claim’ page of our website. We can help you claim compensation for physical and emotional trauma caused in the incident as well as recover lost income or incurred expenses caused by the accident,

  40. Hi, I am on a zero hours contract. I fell at work last week due to a missing piece of flooring. I have severe bruising to my wrist and ligament damage but no break. Would I be able to claim as no break. I get the feeling being on zero hours I would just not be employed anymore…

    • Whether you have a zero hours contract, work via an agency, are part time or full time, you have the same rights to claim compensation as anyone else.

      You mention a missing piece of flooring at the workplace. This would appear to be clear employer negligence in their failure to provide a safe and secure working environment and i’d imagine that you would have a valid claim for compensation.

      Please use the ‘start a claim’ page of our website to make further contact so that we can help you claim compensation.

  41. Retired 4 years ago come October can I claim now for asma after working for 50 years in furniture factory as a wood machinist

    • You do have a right to make a claim for an industrial related illness – such as industrial asthma. However, you must make a claim within 3 years of the date at which your symptoms became apparent.

  42. I am a cleaner an have now had to be off sick as have been doctors an told I have bulging discs in my neck an upper back an am awaiting a mri scan to see what this shows up . Work is asking when I will be back but giving the pain I’m currently in I know it will be a struggle to complete all my job tasks … not sure what to do .

    • If you believe that your injury was caused by your work and that your employer has failed in their obligations to ensure your safety at work – lack of training, failure to provide manual handling training etc, you could pursue a claim against them for the injury that you have sustained.

      If your GP has signed you off work due to the nature of your injury, you simply need to advise your employer that you have been signed off for whatever period your GP has stated and hand them the GP’s document.

  43. I was injured in a road accident while at work (driving from one job to the next) whilst I was stationary and hit head on by a car traveling on the wrong side of the road.

    I’ve been off work with a whiplash injury for about 18 months now. The consultants have said it will take time to heal but the injury is not permanent. My employer is now trying to terminate my employment. I work for a large housing association carrying out repairs in the properties Been employed by them 5 years.

    • There are two elements to the situation you describe – one of personal injury compensation for injuries and financial losses caused by a non-fault accident and your rights under employment law with regards to your work and whether or not your employer can terminate your position of employment due to your current inability to work.

      With regards to the personal injury compensation element of your situation, we can certainly advise and help you with this matter. Given that you were stationary when hit by another vehicle that was travelling on the wrong side of the carriageway, you were clearly the non-fault party and would be entitled to pursue a claim against the insurers of the at fault vehicle. Our specialist Solicitors could well succeed with a claim for you and would obtain you compensation for both the injuries you have sustained – which if causing such a long term problem would likely be a substantial settlement, but importantly recover any lost income or incurred costs caused by this incident.

      You can pursue your claim with us on a No Win No Fee basis by either using our ‘start a claim’ page or by calling us on 01225430285.

  44. Hi
    I am an employer of a small family construction company

    One staff member hurt his back yesterday and has today said he wants to sue for loss of income etc

    He is a family member so makes it tricky

    He was working with all the correct workwear and health and safety equipment needed

    He was given precise instructions of what the task was and had direct communication with his supervisors if any problems occur

    He was working alone at the time but has the adequate training needed for the job he was doing

    We have advised we will cover his sick pay whilst off for 2 weeks

    But he is asking for more money or he will sue for loss of income

    He has not visited a gp

    We want to know where we stand and if he can actually proceed with any kind of claim , we have no idea if he had any injury prior to this but it seems as he is 60+ plus and doing a manual job is not possible for him anymore

    We are able to offer him less manual jobs which we have advised

    Any advice would be appreciated

    • At Direct2Compensation we work for and specialise in advising the claimant, so it is hard to advise you as a possible defendant. However, what I can say is this. For an employee to succeed with a claim for compensation for an injury suffered at work, they will need to demonstrate that their employer has been negligent towards their health and safety at work. In the scenario you describe, it would appear that you have fulfilled the relevant obligations upon you as an employer – full training, correct PPE provision and work equipment. Therefore, as long as your training records are up to date and you have written notes of the work being undertaken and instructions given, it would appear to be a struggle for the employee to succeed with a claim against you.

      Of course, the employee can proceed with a claim as he will likely approach a specialist Solicitor and give a different side of the story to that provided by you. As such, a Solicitor acting in good faith may proceed with a claim. However, with the help of your insurers and the detailed evidence that you appear to have, his Solicitor would likely close the case on receipt of your robust denial.

  45. Hi, I was involved in a accident at work where a hydraulic locker on a truck slammed shut on my ring finger and completely amputated the tip of the ring finger and broke the tip of my little finger, my boss pressed me into a private settlement of £3000 to which I signed a waiver for and he stated I wouldn’t receive anything if I was to claim privately for the accident and of course loss of wages and the business would be closed as i wasn’t trained properly for the job I had only been working there 5 months, been left alone in the business when the accident occurred and it wasn’t reported nor recorded in the accident book, I work in commercial vehicle paint and of course the job can be dangerous but I feel I was pressured into signing the waiver and the fact I’d loose my job as would everyone else working in the business, would I still be able to put a claim in a year on? Thanks

    • If you have signed a settlement agreement as a full and final settlement, it is unlikely that an insurer will accept a further claim.

  46. Hi I wonder if you can help. I work for Heathrow airport as a security officer. On November 7th 2017 at approximately 13:10 I was on a staff bus (which is needed to get to and from the terminal and staff car park) on my way into work when a taxi collided with the right hand side of the bus. I was sitting next to the impact, I came out of my seat and twisted my lower body and upper body in two different directions.
    I have recently had an MRI and received the results in which I’m told I may need to have surgery as my disc is pushing against a nerve causing constant pain every day through both of my legs.
    I saw the work occupational health who is suppose to be a physio therapist but never actually treated me. They wrote on a form that they see no medical reason as to why I can’t return to work but I have a written letter from the NHS with my results of the nerve pain caused by the disc pressing against the nerve caused from the bus accident.
    I’ve made a claim against the taxi driver but my work on the other hand are being a little difficult.

    So I received full pay from November until February the 4th so I was forced to return to work before my GP had advised me to return. I needed my income.
    Heathrow agreed to put me on 4 hour shifts and light duties as I cannot bend to search a passenger.
    Now they have a 12 week “recovery” phase in which you have to have had the adequate amount of physio and help to be back at work on full hours at the end of the 12 weeks. Now I’m not ready to do so just yet but here is the kicker.
    They have put me on a stage 1 warning for being off sick for such a length of time. There reasoning is “it isn’t a work related injury as I wasn’t performing my security officer duties”
    Being on a staff bus which is the way into work provided by the company is apparently not classed as even an industrial work injury. I believe they are putting the pressure on me to be at full hours by the first week of May which is the last of my 12 weeks. I appealed the stage 1 warning on the grounds that it is an industrial work related injury. It seems as if now they are now putting off giving me the outcome results of that meeting until the first week of May. I had my appeal meeting March 27th, it’s almost been a month.
    Can you advise what kind of accident this is?
    Thank you for your time

    Kindest regards

    • You would be entitled to make a claim for compensation against the insurers of whichever vehicle caused the accident and your injury. It would appear that the taxi is the fault party and as such, you could claim against them and recover compensation for your injury, loss of income and incurred medical expenses and losses. We have specialist Solicitors ready and able to assist you on a No Win No Fee basis with such a claim. To proceed, you’ll need to be able to provide the necessary details – ideally the vehicle details (registration numbers etc), but if not, if you could provide your employers details as they will have a record, that would suffice.

      Please use the ‘start a claim’ page of our website or call our office to start your claim and find out how we can help you.

  47. Employer is running a propane forklift in the building where we work and there is no ventilation or air exchanger. I already once ended up in the emergency room with carbon monoxide poisoning …. and he still continues to run the propane fork lift in the building after several attempts of telling him not to do so . I am concerned of the long term affects of continued affects in my health…..

    • Make sure your concerns are addressed to the employer in writing so that you have evidence to prove that you have made such a warning and report. You could also make contact with external agencies such as the Health and Safety Executive too.

  48. saw your website and injuries at work and duty of care if employer does not carry out a risk assessment.

    I am seeking representation. I started the claim with my union Solicitor and I don’t feel they have grasped the case or not pushing enough as its quite simple to me. My understanding is union solicitors don’t push as their on the side of the employer

    I worked at a large company loading the delivery vans. For over three years I never suffered any injury or ever had a day off sick. Until in 2017 they changed their computer system and increased the maximum weight of the trays WITHOUT doing a new risk assessment. In the risk assessment dated 2016 it clearly stated the maximum weight of the trays is 13kg and in trials the average weight of the trays was 9kg. The trays now were 14kg maximum and sometimes weighed more and average weight 12kg or more. They changed the weight without doing a new risk assessment, I can prove this.

    In April 2018 I came across some trays weighing over 14kg and suffered a pelvis injury and had some 7 weeks off work and treatment. I have a witness statement on this. I again suffered a pelvis and back injury in October 2018.

    Surely if the risk assessment states 13kg then they have breached duty of care and this would be a simple case to go straight to Court on then they will settle. Letters back and forward my Solicitor has been doing is not getting anywhere.

    Could you possibly call me to discuss further

  49. I was working casual work, cash in hand. The vehicle tail lift isn’t 100% working correctly and I was sent down to load a van without the correct PPE and as I was fixing one of the flaps on the tail lift, it fell on my foot. I needed hospital treatment and now the owner of company says he doesn’t pay people who have been injured at work. I had 3 weeks of lost earnings at my own work and now I won’t receive a penny.

    Can you tell me the way forward?

    • Whether you were doing casual work or working on a more official basis, the same health and safety laws apply to all employees. In this case, as long as you can prove that you were injured whilst working for this employer (accident book entry or other evidence), you can pursue a claim against them for compensation for the foot injury as well as to recover any lost income.

  50. HiI have been at work today doing repairs in tenents property when their dog came in and bit me twice on my harm causing damage to it sever enough for me to have to visit hospital. Who do I claim off and do I have a valid claim.
    Please help.

    • You can make a claim for compensation and the most likely defendant will be the owners of the dog. Whether or not they have insurance in place to fund any claim that you make make or personal finance to cover the cost of any claim is another issue. Your employer could also bear some responsibility if they knew that there were dogs in the property and hadn’t warned you about this.

  51. I had an incident at work that caused me to get a broken bone – it was not of my own doing. There was no duty of care and we were short staffed. I have had 2 surgeries and my third is coming up. Full hip replacement. I have been off full time hours for 15 months but all up have only not been at work for 3 & 1/2 of those months. I’m seated or light duties . I am being paid still. Am I entitled to go for a claim

    • Whether or not an employer pays you during a period of absence from work after being injured in an accident at work does not impact in anyway on your right to make a claim for compensation. Given that you are of the view that your accident at work was caused by the negligence of your employer, you have every right to make a claim for compensation for the injuries you suffered in your accident at work.

  52. Hi can an employer pay an employee off. Where the employee is handed in a sick line and on statutory sick pick from an accident that happened at work?

    • This matter is really something that should be discussed with an employment law expert. However, if an employee is off work for a lengthy period due to injuries sustained in an accident at work, the employer could eventually reach the view that the injured person is no longer fit enough to perform the duties and could have their position terminated. However, an employer MUST follow due process and abide by employment law before they terminate an injured employees contract.

  53. I had an injury at work some steam water and grease coming out from the oven door for about one month, but I didn’t use my safe shoes, because they are very hard,rigid and hurt my ankles. They don’t want pay me the 2 days that I didn’t go to work. Can I claim,?

    • As you did not wear the specific ‘safe’ shoes that your employer requires you to wear in the workplace, it could be that you may have to accept an element of contributory negligence if you go on to make a claim for compensation. This is because you will be seen to have contributed to your injury in some way. However, it would not stop you from being able to make a claim.

  54. Two days ago on the 2 April 2019 I slipped my hand when I was tightening a drill Chuck and it hit a drill and broke it and cutting my left hand palm. I feel my employer is trying by all means for me to be at least at work and do light duties yet the doctor booked me off. What do I do in this situation?

    • If your employer has light duties available for you that will not cause any risk to your hand injury, there is no harm in attending work and at least you will still receive your usual income.

      Attending work on light duties after an accident at work would not prevent you from being able to make a claim, but it does stop you having the added stress of coping with a loss of income caused by an enforced absence from work whilst you recover from your workplace injury.

  55. 2 years ago I slipped walking out of the office on ice right outside the main door. I went down with a bump and complained to the management. I was in pain and it was put in the accident book. I went home but was back at work the next day only to find that they dismissed me as I didn’t fit in. I couldn’t do anything about it as I was still in my probation period.

    Now, 2 years later I have severe, debilitating back pain which had caused a protruding disc, spinal stenosis and cervical spondylisis which I’ve been told has been caused by a trauma to the spine such as a fall.

    The only fall I know if was this one 2 years ago. Can I do anything about claiming compensation?

    • Given that your accident happened 2 years ago, you still have a period of 12 months of your claim limitation period remaining. In the UK, any person injured in an accident has a 3-year period in which they can make a claim against the person(s) that they hold responsible for their injuries.

      In your case, as you slipped on ice directly outside of the office in which you worked, you may be able to claim against the employer as it could perhaps be argued that they ought to have erected a hazard warning sign or gritted the area in question. If the area where you fell was not the property of the employer and was a public footpath, claiming would be far harder.

      As your accident was recorded in the accident book where you work, there is evidence to prove that you did have a fall. Do you have medical evidence that will link well with the accident book entry, i.e, did you attend your GP or a Hospital at the time of your fall or within a few weeks of it? It would be useful to know when you attended your GP and whether you have any pre-existing back issues?

      Please use the ‘start a claim’ option on our website to make further contact so that our staff can speak with you to discuss your rights and advise you as to whether or not you can pursue a claim for compensation.

  56. Hi
    A friend of mine who has ADH and was actually on the sick at the time, did some work for somebody yesterday and cut his little finger off on a band saw
    No training
    No Supervision
    And the guy who he was working for told him he is not insured so he could not claim
    Any advise ?

    • Given the lack of insurance cover, claiming compensation could be problematic. Further, working on a casual basis for someone makes the process difficult as the evidence needed to support a claim may be harder to secure.

      Your friend may be able to claim directly against the person responsible – if they have sufficient financial wherewithal to face a claim against them.

  57. I have been working for my current employers for just over six years. Three years ago I started suffering with plantar fasciitis, the floor I stand on for 40 hours a week is concrete covered with very thin carpet tiles, I am in constant pain and it has affected my every day life, I have put on a lot of weight due to the fact that I do not want walk anywhere because of he pain, I hav e had cortisoneinjections in my feet an shockwave therapy which have not worked. Are my employers liable.

    • The immediate issues that I can see are proving a causal link between the plantar fasciitis and your employer/work and most importantly the claim limitation period.

      The main issue here is that any claim MUST be made within 3 years of the date where you became or ought to have become aware of the symptoms.

  58. Hi

    If I have reported an accident to my employer ,I think they should give me a copy of the formal report/accident book, but they doesn’t want. I was told they already reported my accident I don’t have to worry about that and they cannot give me a copy of the report or accident book. But if they don’t give me than if something happens in the future I don’t have any proof.What should I do?

    Kind regards

    • The employer is not obliged to provide you with a copy of the accident report. Whilst there is no reason why they should not do so, they do not have to.

      If you are concerned as to the way the employer retains information within their accident book, you could make a formal request for a copy of the accident record in writing (by email) and retain their response, so that should the accident report become unavailable in the future, you can at least provide evidence that it did exist.

      With regards to your accident, if you would like to discuss whether or not you can make a claim for accident at work compensation or find out how our No Win No Fee claims process works, please call us on 01225430285 or use the ‘start your claim’ page of our website to make further contact.

  59. I was hit by a employee driving MHE this happened inside, CCT footage was used proving the employee was at fault, and the investigation ended with them receiving a final written warning. Even though I was not physically injured can I make any claim ?

    • The lack of injury could be an issue. You can only claim compensation if you can demonstrate a loss or injury serious enough to qualify to take action. Were you psychologically injured?

  60. I am a transport assistant for a Barton bus company which I take special needs children to and from school while I was at work I fell over and broke my thigh and hip bones I had a three hour operation and have a metal rod between my thigh and hip I have been told that I will receive s.s.p I now that’s not enough to pay my bills I know they have transport assistant insurers so can you advise me on what I can do?

    • You have clearly suffered a serious and nasty injury at work. You mention that you fell and that this caused the injury. What interests us at this stage is what caused you to fall? If you can identify a hazard, defect or act of negligence (lack of training, incorrect equipment etc) that caused the fall, you could pursue a claim for compensation and if successful, recover compensation for the injury itself but importantly recover all lost income previously and in the future – relating to this accident.

      Please use the ‘start a claim’ page of our website so that our staff can contact you to discuss your accident and help you to identify your options going forward.

  61. Hello my name is James. I am a subcontractor for a construction company that installs metal buildings. I was on a job site the day after it rained and was still drizzling that day, while attempting to secure a sheet of metal to the side of the building my ladder sank in the mud and I subsequently fell and broke my arm and leg. My boss informed me he isn’t liable and offered to pay me for 6 weeks while I was out but have only seen 3. I was wondering if I have any legal recourse at all because he is now going from someone that seemed concerned and wanted to help to now someone that just seems to avoid me. Thanks for your time

    • You do have a right to make a claim for compensation if you are injured in an accident at work. Given that you have fallen from height, the safe working at height regulations and Health and Safety guidelines covering such work would be considered. Whilst it could be seen that you have contributed to your own injury by erecting a ladder on soft ground, the employer is likely to bear responsibility for the health and safety failings that lead to your injury.

      Hopefully an accident book entry or incident report form has been completed with the employer? If not, you should write to them to outline what happened and apportion responsibility to them for instructing you to work in risky conditions on unsafe ground.

      We would be happy to assist you in trying to claim compensation for your injury and also to recover all lost income caused by the accident – this could include future loss of income if the injury prevents you from working for sometime and you succeed with the claim. Please use the ‘start a claim’ page of our website to take this further with us.

  62. Hi,I work in the removals industry,as a driver. I have had manual handling training,and that is not the problem!
    In 2017, I suffered an injury to my lower back,whilst driving. I was wearing a seatbelt,which held me down,but the suspension of the vehicle is very bouncy,together with a suspension seat. I was thrown up,and jarred my back,suffering a bulging disc,and I was off work,on ssp for 5 1/2 months,which was a struggle.
    My employer is,and always has been aware,that the vehicle can cause injury- other drivers have complained about the bumpy ride,and the fact that drivers’ seat is like an ejector seat!
    Last friday,29-3-2019,it happenned again. I had made a claim for a disability benefit,under the advice of the C.A.B.,with yearly reviews,and was notified from the previous injury,I had lost 15% of faculty,to my lower back,and right leg.
    Am I within my right to make a claim against my employer?

    • You do have a right to make a claim against your employer if you believe that your injury was caused as a result of their negligence or their failure to minimise the risk of injury in the workplace.

      The issue you may face is proving that the vehicle is dangerous and that the employer should have taken steps to prevent such an incident causing injury to you.

  63. I tripped over over my feet n heavy carpet at work and broke my arm so I have a claim as it might have been my fault

    • You can only make a claim if you can identify a hazard or act of negligence that caused you to trip and fall. If you simply tripped over your own feet, nobody else is liable and you cannot claim compensation. If you tripped due to a tear in the carpet or an upturned edge of carpet creating a tripping hazard, you could seek to make a claim.

  64. I am a prison officer in the course of my duties I was injured helping to restrain a prisoner who had become violent attacking other members of staff.

    • All employees, regardless of the inherent risk of injury that their particular job may present, are afforded the protection of the Health & Safety at Work act and safe working regulations. A very important element of these laws and regulations covers minimising the risk of injury at work. This obliges employers to ensure that the risks of injury in any job are assessed correctly and that the right training, equipment and management protocols are in place to ensure that the risk of an injury at work occurring is minimised as far as possible.

      Any employee who is injured in an accident at work or during the course of their work has a legal right to make a claim for compensation if they believe that their employer has failed to uphold their obligations to Health & Safety at work and that the employers failings have failed to prevent an accident that would otherwise have been avoidable. Of course, many people injured in an accident at work will not be sure whether or not they have a valid claim for accident at work compensation and won’t know how to identify whether or not their employer has failed them with regards to Health and Safety. At Direct2Compensation our friendly and knowledgable team understand your rights and what responsibilities an employer has. During a short telephone conversation with us, or via chatting with us by email, we can quickly help injured workers identify whether or not they can claim and help them to understand their rights after an accident at work and how we can help.

  65. I fell down stairs on my way from the work car park to the Office. I fell forwards and ended up dislocating a shoulder, injuring my elbow, knee and ankle on one side and the knee on the other side. I went to hospital in an ambulance for the shoulder to be put back in. It was very cold and icy on the day I fell as well as a lot of dead compacted leaves on the stairs. After my fall, someone from the company arranged for the stairs to be cleared. Do I have grounds to pursue a claim?

    • There certainly is grounds to pursue a claim for compensation. Whether or not you would succeed with the claim is yet to be established, but given the apparent long term problem of the compacted leaves on the stairs, it would appear that the employer had ample opportunity to have the hazard removed before you fell. It is helpful to your claim that the employer did arrange for the hazard to be removed after your accident, but that is not an admission of liability.

      We would be very happy to assist you further with a claim for compensation. Please call us on 01225430285 or use the ‘start a claim’ page of our website to speak further with us and find out more about your rights and how we can help.

  66. Hello,
    I fell down the stairs 3 weeks ago in work it all happened so quickly that I don’t know how I fell after I was taken to the hospital I found out that I have a broken leg with an unstable fracture but not only that my work place was reparing the stairs after my fall so I am unsure if the problem was there and have no proof that there was a problem before I fell I have gone back to work as I have a desk job they have put me downstairs to work but only given me paper to elevate my leg which isn’t adequate meaning I most probably will come away from work again till I can manage better they have given me full pay as I did the injury in work but I have not been given anything to sign no accident book or back to work form.
    What would you advise please ?

    • To make a claim for compensation after being injured in an accident, the injured party has to be able to identify the cause of the accident in order that negligence can be identified if present. In your case, as you do not know why you fell it will be hard for you to pursue a claim as the defendants in such a claim would simply state that there is no evidence that they were responsible.

      In your case, you need to find out why the stairs were being repaired and whether there is any witness evidence to confirm what caused you to fall. Perhaps there is CCTV footage showing your fall? If you can identify a hazard responsible for your fall, you could then look to make a claim for compensation.

  67. Hello.
    My partner encountered belitteling, racism and mobbing at her work, by her office supervisor. In the past, many people tried to report this supervisor to HR, but with no effect. It seems like this person is protected by employers, despite being a bully, and raging alcoholic, not attending work, or coming to the office reeking of alcohol. My partner had a mental breakdown last week, and it is bad. It changed her to the point I don’t recognise her. It affects our life. She had to start taking antidepressants, might possibly have to attend therapy, and the company wants to do mediating meeting. She’s in no state to attend, and is scared to come back to work, this one or any other. We are convinced, that on this meeting they will try and convince my partner, that she is overreacting and that this situation is her fault.
    How could this be resolved? She only filed an informal, anonymous complain. Coming back to work to file a formal complain will be very hard and traumatizing for her. She keeps having panic attacks, and cries a lot.

    • To have any prospect of succeeding with a claim for work related stress or anxiety, the ‘injured’ person needs to have made sure that their struggles and concerns are on record, in writing, with the employer.

      If there is nothing on record with the employer before an employee becomes too anxious or distressed to work, it is very easy for the employer to argue that they did not know of any concerns and therefore had no chance to resolve them.

  68. I’m off work at the minute with a frozen shoulder/ tensionitus, I hurt it at work lifting last September and since then it has got worse. I’m waiting for a scan and may have to have surgery. What should I do?

    • If your shoulder injury was caused through physical work for which you have not been properly trained, not been given the correct tools or equipment or due to a working environment that fails to reduce the risk of injury to you, you can make a claim for compensation.

      The best thing to do at this stage would be to speak with us so that we can learn more about your work, what you have done and what your employer hasn’t done. We can then advise you as to whether or not you have a valid claim for compensation. Please use the ‘start a claim’ page of our website to make contact with us and take this further.

  69. Im a housekeeper in a hotel. Last week I tripped carrying linen up a flight of stairs. I could not walk on my ankle. The hotel called an ambulance that took so long to arrive that my husband came and took me to the hospital in his car after members of staff helped me outside. The hospital said it wasnt broken after xray and it was more than likley hurt ligaments. My next shift wasnt for 3 days and they said to rest and take ibuprofen. I returned to work as instructed asking for lighter duties which werent given. I have pain in my ankle and its swollen at the end of the day. Moving the linen is a porters job but the maids end up doing it as the porters are sedom around and the supervisors dont call them when asked. We only have 25minutes to clean each room so have to do this to complete our duties. I have mentioned this to management but the problem is never addressed.

    • Make sure that a record of your accident and injuries is made with the employer, within their accident book. The issue regarding the lack of porters is important and should be noted in your accident report.

      My initial view is that you have a valid claim for compensation that ought to be pursued further. We would be happy to assist you on a No Win No Fee basis and to that end, I suggest that you go to our home page to submit your details to us so that we can call you.

  70. Hi
    I work as a cleaner and I was carrying a bucket of boiling water when the handle gave way and the water went over my foot ..I was off work for 5 weeks and only got sick pay ….then when I returned to work and talked to my boss and told him I was very disappointed that I only got sick pay he then said that he had told the accountant to pay me full pay ..Have I got a claim?

    • My initial view is that you do have a valid claim against the employers insurance cover in this matter. Carrying water of sufficient temperature to cause burn injuries by way of scalding in a bucket is perhaps not the safest way of asking staff members to carry such items. As such, employer negligence may well attach and you could well succeed with a claim for compensation.

      Please use the ‘start a claim’ page of our website or call us on 01225430285 to start your claim for compensation.

  71. I was working on site and was not provided with rams or inducted onto site before the job. I am an apprentice and was told to go out a fire exit by a member of staff in charge of a job to go to another part of the site as this was the only route at the time. I fell down a grate which wasnt put on correctly. I am being told i should except responsibility for going out the fire exit even though was instructed to by by the person in charge of me. I am only an apprentice and i am just just following instruction by someone fully qualified and in charge. Am i at fault and should i except responsibility?

    • I don’t see how or why you should accept responsibility for your accident at work. Firstly, you were acting on the instructions of the senior person for whom you were working. Secondly, the cause of your injury was an incorrectly/badly fitted grate. As such, I believe you have a valid claim.

      Please call us on 01225430285 or use the ‘start a claim’ page of our website to make further contact with us. We know your rights and can help you to understand what options are open to you in terms of claiming compensation after an accident at work.

  72. I have severe contact dermatitis on my left and right hand due to negligence of employer 3 of my fingers have been left with long term damage I have to sleep at night with a hand mould which j got through compensation both my hands are left with scars all over and dermatitis due to leaky diesel gun which I asked to be changed 4 times but never did due to lazyness and negligence I have photos and proof plz contact me

    • Under UK Health and Safety at Work law, any employer that requires workers to use substances that may be hazardous to health must comply with the Control of Substances Hazardous to Health (COSHH) regulations. If an employer fails to comply with these guidelines, which will include ensuring that appropriate personal protective equipment is provided and that any reports of risks to health are acted upon, they are likely to be liable if an employee develops injury, such as chemical burns, industrial dermatitis or respiratory damage.

      In your case, you describe a scenario in which your employer has failed to act on the repeated report of a broken and dangerous piece of work equipment. With this in mind, it would certainly give an initial indication that you do have a valid claim for compensation against your employer.

      You do however mention that you now sleep with a hand mould provided through compensation. As such, if you have already made a claim for compensation, you will not be able to return to the same claim/same injuries for further damages. That said, if the severe contact dermatitis you mention is a ‘new’ injury and has not formed part of a claim previously, we would be very happy to look at that for you.

      Please call us on 01225430285 to discuss your situation with our friendly, knowledgeable staff. We know your rights and can help you to identify whether our not you can make a claim for compensation.

  73. Hello am 26 and had a paper round from the age of 12 till I was 17, I was injured at 13 while delivering, a moped hit me while being chased by police plowing straight into me and sliced my full arm open and trapped a nerve in my back, I haven’t been the same since with sever back pains daily, I don’t know we’re to go or what to do, I haven’t been on disability hopping that one day I could work again

    • It is such a pity that you were not advised to make a claim earlier in your life. UK personal injury law applies a strict claim limitation period. In your case, as you were 13 at the time of your accident, you could have made a claim at any stage between the date of your accident and your 21st birthday. Once this period had passed, you would have become statute barred and unable to pursue any action.

  74. I was at work i lifted a drain cover at a customers site. it was a one person lift
    however the cover was about to drop into the drain so i lifted and twisted quickly to stop it falling. i hurt my back doctor signed me off for two weeks only getting ssp. told my colleague did not mention it to work or report it didn’t think it was to bad at first. untill over the following few days it got worse. i have just left the company now only with them for 5 months. did have Manuel handling training. have i got a claim

    • The fact that your former employer did provide manual handling training could be a red-herring in this incident. Whilst the training is an important issue and the provision of it is mandatory, it is also important that employers then provide a working environment that enables an employee to follow such training and work safely.

      In this case, you mention that the drain cover lift at this site was a one person lift. If that is the case and the employer had properly risk assessed it as such, it is very unlikely that you would have a valid claim as the employer would argue that the cause of the injury was your own mistake in almost dropping the cover (assuming that there was no mechanical/tool fault). However, if the employer should have provided 2 staff members, additional equipment or didn’t risk assess the job, you could have a claim.

  75. Hi I was injured at work. I work in a cardboard packaging firm. We have to load the board manually into the machine and load the board from pallets. When the pallet is empty, the next one is placed on. On this particular day I bent down to pick the bottom board up when the fork lift driver all of sudden drove the next pallet into me causing my right side to get trapped under the loading shelf. I was lucky not to have broken my leg! There wasn’t a sound of his horn to warn me that they were there – as per procedure.

    I finished my shift that day, but took myself the minor injuries unit and they said I had a sprain and severe bruising, but thankfully no break. I was off work for 7 days, with a couple of these days of me using annual leave. I was paid my normal wage as it was an accident at work, but since my accident a new safe system of work has come into place and after investigation the FLT driver was at fault. There was a witnesses to this.

    In the last 12 months I have suffered with restricted movement in my left shoulder for which I have had physio for and a scan. I have been told that this is a calcium build up which could be through injury as this was the side I was struck on. Obviously I haven’t had time off work as I don’t get paid if off and would lose my weekly bonus.

    I was just after advice as to whether I have a leg to stand on (pardon the pun!), but I am worried about how work would be with if I put a claim in? Since this has happened we have been taken over by a different owner.

    • You describe an accident at work scenario that would initially seem to give you a very strong claim for accident at work compensation. The fact that the employer undertook an investigation and found the forklift driver to be at fault would be likely to give you good prospects of succeeding with your claim. We would be very happy to discuss your rights with you and explain how we can help you make a claim for compensation on a No Win No Fee basis.

      You mention your ongoing shoulder pain and restricted movement. Should you opt to pursue a claim, our specialist Solicitors will instruct medical experts to assess your injuries in full and your ongoing symptoms to provide a report as to the damage done in your accident at work. The contents of such a report would enable our specialist Solicitors to ensure that any compensation settlement you were to receive would be made at the maximum value.

      With regards to your concerns about how a claim against your employer would be received, you need to remember that you are legally entitled to pursue a claim for compensation against your employer should you sustain injury and can pursue your legal right to claim compensation without losing any right to keep your employment. Any claim would be made against the insurance that your employer is legally required to have in place and would not directly impact on the business.

      If you would like discuss your rights with us or find out about making a claim for compensation, please call us on 01225430285 or use the ‘start a claim’ page of our website to get in touch.

  76. Hi couple of months ago I was working in a busy yard when a foreign object (possibly wood shards or metal) hit my eye damaging my cornea, I was taken to the hosiptal to be checked over and was given eye drops and anti inflammatorys to calm the pain, now the cut and foreign object has been removed I still find my eye is a little blurry in that particular area do I have grounds to get compensation? Thanks

    • Depending on the nature of your work and the kind of risks you faced, your employer will have certain obligations to ensure that your health and safety is protected as far as possible.

      It would appear that you were working in an area where the risks of injury such as that you have sustained is present. As such, the employer should have ensured that you were provided with or required to wear the correct Personal Protective Equipment (PPE). Any employee working in an area of risk that has not been provided with the correct PPE by their employer and then sustains injury as a result has a right to make a claim for compensation against the employer. The situation you describe could well indicate that you can make a claim for compensation.

      We recommend that you use the ‘start a claim’ page of our website to make further contact with us in order that we can help you make a No Win No Fee claim for compensation. Damage to the eyes in an accident at work can have serious implications and any risk to eyesight can see successful compensation claims settle at a substantial value.

  77. Hi quick question. I recently Split my head open at work on a plate of metal that was half on a machine half off as they were cleaning down. The plate of metal should have been taken off or bolted down. I have been to the Doctors as I keep getting bad headaches now from this I was just wondering if I have a claim or not against my work place? There will be CCTV evidence and there is also medical evidence – plus the details of my accident are recorded in the work accident book.

    Any advice would be of help.

    • My initial view is that you should make a claim against the employer for compensation. It would appear that the metal plate created a hazard by being left half on and half off the machine. As such, it would be feasible to argue that the employer should have risk assessed this and have a prescribed clean down method that ensures that this plate is not left in a dangerous position.

      It would seem that there is plenty of supporting evidence in place to assist a Solicitor in pursuing your claim for accident at work compensation. There is the accident book report which proves that your accident did happen at work and in the way you state it did. There is medical evidence to support the initial injury and the ongoing symptoms that the initial injury is causing. As such, I think you have every prospect of succeeding with a claim for compensation.

      Please use the ‘start a claim’ page of our website or call us on 01225430285 to find out more or start your claim for compensation.

  78. Hello I was working for a courier company last year during the bad snow ,I was told I still had to make my deliveries regardless of the weather this was during the rare occasion the police advised no one to drive ,anyway inbetween deliveries I got stuck in snow and a farmer had to help tow me out after removing the rope I slipped on the snow and fell fracturing my wrist this led to me being off work for 9 weeks on statuary sick pay and lead to financial difficulties. I don’t know if I am eligible for a claim or not but it does seem unfair.
    Thank you

    • You describe a situation in which your employer has acted foolishly and potentially lead to you sustaining injury. However, whether or not you would have a valid claim for compensation against them is a moot point.

      My honest answer at this stage is that I do not know whether or not you would be able to hold the employer liable in this accident and for your subsequent losses. However, we could put this enquiry before our specialist Solicitors in order that they could consider whether or not your employers actions constitute a breach of health and safety regulations.

  79. I had a accident at work and I am now on the sick- when I took my sicknote to work Hr and Health and safety manager have asked me to go into work next week for a meeting- is this a common factor? Or not?

    • There is nothing untoward in being called in for a meeting and given that the employer has asked for the Health and Safety Manager to be present, it would indicate that they wish to learn from you as to what happened and that it could be that they are hoping to be able to use your information to reduce a risk of this happening again.

      If you would like to discuss making a claim for accident at work compensation, please call us on 01225430285. We know your rights and can help you to understand where you stand legally with regards to your accident at work.

  80. I have worked for Plymouth council for nearly 20 years ,4.5 years as season /agency and 14 yrs full time as a grass cutter using strimmers ,cutting mowers, hedge cutters and leaf blowers. In the past 2 years I have developed carpal tunnel syndrome and I am now awaiting surgery in my right hand in about a month and after I’ll have surgery in my left hand.

    Currently the council are being hauled in through HSE from Bristol and have breached health and safety in many ways and received fines and still haven’t met the criteria for safe working practices. In my 14 years, I have worked a 42 hr week strimming for up too 8hrs a day besides dinner breaks. This has been every week, Monday to Friday. It has now become apparent that the machinery we have been using all this time breaches the exposure levels and have been decommissioned by HSE AND our other grass cutting machines (like mowers & especially the leaf blowers) can now can only use for 2 hours max per day. The council didn’t reveal to RIDDOR about how many carpal tunnel cases had actually occurred as there is a lot more than the two that they have told RIDDOR about.

    I have been to see the Occupational Health through work and been assessed. The assessment states that I cannot use vibration machinery. I am now awaiting surgery in a month or so and I’ve been told firstly on my right wrist and then i’ll have the same on my left wrist when right has healed. I am only 39 yrs of age and have read of compensation in a gardener up the line getting a pay out for his injuries and this is opening the path for myself to seek compensation as I am young and my career will likely have to change as there machinery was not fit for purpose (as some of our tools were 10+ years old). When the employer was asked by HSE as to how they check for vibration, they were told by our garage fitters that they refer to the operators handbooks. The HSE response to this was to question whether it is reasonable to assume that a 10 year old machine would vibrate in the same way as it did when it came out of the factory.

    The council has been issued with pending further penalties by the HSE with them saying machinery not sufficient and vibration exposure is still too high. Therefore, I am inquiring as what to do. I came out of the trade union as the trade union was like a sheep to the wolves in sticking up for workers rights and I felt it was a waste of my time. I wake (and have done for years) with numb hands and pain in my thumbs. I have lost strength – especially in my right hand and I am now very unsure of my future. I have a 3 yr old son and a baby due may this year I’m a single dad separated from their Mother. I feel daunted by the council on my compensation rights and daunted how I will be treated if I go ahead with a claim. My worry is that the council normally finds a way to push employees who claim out and what will become of my gardening career? Do I wait until after the operation is done or is that too late? I have GP and surgeons and works GP Doctors assessments that all confirm carpal tunnel.

    • You should waste no further time and pursue your legal rights and make a claim for carpal tunnel syndrome against the employer before the possibility of you being out of time to make a claim is an issue.

      From your description of the situation at work, it would appear on first reading, that your employer has been negligent towards your health and safety at work. As such, I would have confidence of you succeeding with a claim for compensation. The main issue that you face is making sure you claim before you are out of time to do so. Although you are only just about to have surgery, your limitation period would have started some time ago – when symptoms were present and you began liaising with your GP. To this end, I suggest that you waste no further time and contact us to get your claim started. We work with specialist Solicitors with a proven track record of managing claims for Carpal Tunnel Syndrome (CTS) successfully.

      You can start your No Win No Fee carpal tunnel syndrome by calling us on 01225430285 or by using the online option to do so via the ‘start a claim’ page of our website.

      With regards to your rights to retain your position at work, you are in a very strong position. Everyone has a legal right to make a claim against their employer without losing their job for doing so. As you have worked for the employer for 14 years, you are well protected by employment rights and could not face redundancy for simply making a claim. Indeed, the only way your employer could terminate your position would be because you were left unfit to work and could no longer perform the duties to which you had been employed. The employer would have to follow due process to do so and it is likely that you’ll make a good recovery as long as you follow Doctors orders and do the appropriate rehab and rest.

      We look forward to helping you.

  81. My daughter works at a prominent preschool as a teacher. She hurt her back at work when her chair broke beneath her. My daughter has complained before accident that ALL the chairs are broken and needed to be replaced. She is not the only teacher that has made this complaint to the Directors. The company is paying for her medical care but the Directors still expect her to keep her long hours at work . My daughter is under much stress because of her discomfort, pain, long hours and also trying to keep up the level of her work. The School’s Directors are disregarding her injuries by still adding more children to her class roster. This is causing more stress and even more work for her. The directors of this large preschool franchise have no regard for her injury even though it was the directors fault that the chairs were never replaced. Should my daughter appeal to the franchise directly with her issues. She needs to reduce her hours so she can heel. What are her options?

    • With regards to the situation you describe, we can certainly help with a claim for personal injury compensation. However, with regards to reducing hours and employment matters, that would need to be discussed with an employment law specialist law firm.

      Your Daughter and colleagues have informed the employer of issues affecting Health and Safety and put them on notice that the chairs are unsafe and need to be repaired. Under UK law, the employers failure to act on these reports and do nothing would likely see them found liable of employer negligence and therefore responsible for any injury caused by the faulty chairs. As such, she could make a claim for accident at work compensation for the back injury sustained and could obtain a compensation settlement for the pain and discomfort of the injury, appropriate funds for specialist rehabilitation therapy and recover any lost income caused by the accident.

  82. Hi i injured my finger cleaning a toilet bowl in work, there was a large crack on it and resulted in me having to get 5 paper stitches on my finger and take off work for a week! Can i make a claim?

    • Given that your injury was caused by a dangerous hazard in the workplace, it is likely that you could make a claim for compensation against the employers insurance cover. Any person injured in a workplace accident where the injury can be attributed to negligence is likely to succeed with a claim for compensation under UK law. In this case, the fact that the toilet bowl was broken is something that may well see the employer having to admit a safety breach and therefore pay compensation.

  83. Hi, Three weeks ago I cut my left hand with a hand saw at work. I am one of three employees on a dairy farm. My role includes a house.

    I was sawing a length of wood ( I am right handed) holding the wood with my left hand. A piece of the wood broke off and the blade jumped to the left and cut my hand from in between my thumb and index finger to in between my index finger and middle finger. I called the other two employees asking to take me to hospital. A visiting Vet dressed the wound. One of them phoned my boss and he said not to do anything he was coming.

    He drove me to the hospital but on the way said “This how it’s going to go! This did not happen at work! You were at home and you had an accident there. I am your concerned neighbour and that is it!” He said nothing is going in the accident book.

    I had to attend A&E but they said I had to see a specialist. I had to have an operation the next morning to rejoin a severed tendon for my left index finger. I also cut into the cartilage of the index finger knuckle. The recovery process is 8-12 weeks.

    When I got back my boss said “If that is not 100% in a few months pack your bags because you will be out of here!”

    Now this is my livelihood and I am married with two young kids. I am not really sure where I stand now. Also it does not look like I am going to get the full use back of my left hand as the scar tissue is healing over my knuckle restricting the movement by quite a bit. (unable to touch index finger to thumb)

    • There are a few issues that jump out at me having read your description of your accident at work and how your Boss has handled the situation.

      Clearly, you have a very manipulative employer who is not acting in a legal manner and clearly not acting correctly with regards to Health and Safety at work and the correct reporting of serious injuries in the workplace.

      In the UK, any employee injured at work has a legal right to expect their employer to properly report and record the details of an accident within their accident book. Serious injuries that will include more than 7 days absence from work should be reported to RIDDOR. If your employer has failed to do this, they are skating on thin ice.

      Your employer also has a responsibility to ensure that you are adequately trained and that any potentially dangerous jobs are done using adequate safety equipment and tools. In this case, you may well have a claim given the way you were working with the saw and wood. Any person who believes that their injury at work can be attributed to employer negligence has a legal right to make a claim for compensation against the employer without it having any implications on their right to retain their position at work.

      However, you are in an unfortunate position in that your job includes the accommodation in which you live and you work directly for the business owner. Whilst he would be acting illegally if he were to terminate your employment and force you out of the property for making a claim, it is reasonable to expect (given your description of what he said to you en-route to Hospital and subsequently) that he would not take kindly to you making a claim for accident at work compensation. Therefore you have to consider your options.

      Not making a claim would not upset your employer and you would not face dismissal. However, if your hand injury does not recover well, it appears that your employer will terminate your employment anyway.

      Given the severity of your injury and the intensive treatment provided in Hospital, it would seem reasonable to expect you to face long term, if not permanent, implications from the injury and some loss of strength/dexterity with the hand. This will affect your working future and possibly your ability to earn the income you are used to and to provide for your family. By making a claim for compensation, you would be able to ensure that any future loss of income caused by the injury to your hand in the accident at work would be included in any settlement you obtained and therefore remove the worry about your long term future.

      You do have 3 years to make a claim after an accident at work, so you can see what happens in the coming weeks and months. However, it is important to make sure that your accident is properly recorded so that your rights are protected going forward. To that end, I would strongly recommend that you write the details of your accident and injuries within the accident book or in writing to the employer.

      We would be very happy to assist you with a No Win No Fee claim for compensation. Should you wish to discuss this situation with me, please do call me on 01225430285.

  84. I work in a store and while working, a customer hit me in the face for no reason.

    In connection with the incident, I was ordered by doctor to take sick leave from 28.02. until 11.03.2019. The doctor treated me for facial and neck injuries and has also determined psychological issues.

    After the incident, HR suggested to me that I can take unpaid days off or transfer to another store. I’m not happy with that.

    As a result, I ask to consider my current situation and a possibility of compensation for medical expenses and psychological injuries.

    The store has cctv. Garda has report too but they don’t know the person. My incident form sent to Lidl risk management
    No one want to take responsibility.

    • Any person who is the victim of injuries as a result of a criminal assault within the United Kingdom (England, Wales, Scotland & Northern Ireland) has a right to make a claim via the criminal injuries compensation authority (CICA). This is a tax payer funded scheme and anyone who has reported an assault to the Police and cooperated fully with the Police by giving statements and pressing charges if applicable, has a right to make such a claim.

      Loss of income is only recoverable if you are off work for more than 28 weeks.

  85. Hi . I slipped and fell backwards while carrying a worktop. My co worker was messing about . I wasn’t part of the horseplay. I slipped on dust and fell backwards the worktop landed on me. I have soft tissue damage to my shoulder also hurt my back and leg. I have had to return to work in pain because I dont get full sick pay only sap. Can I claim ?

    • It would appear that your slip was caused by a slippery loose floor surface – dust – and that the horseplay of your colleagues was unhelpful, but not the cause.

      Given your description of your accident, it would seem viable to make a claim for compensation. If you have not already done so, please do make sure that your accident details have been recorded within your employers accident book and that your injury has been noted by your GP or Hospital Doctor.

      We would be very happy to assist you with your claim for compensation and invite you to call us on 01225430285 or use the ‘start a claim’ page of our website to get in touch with us to start your claim.

  86. Hi Ian
    I worked in a very busy restaurant from 2012 as a waitress but was given the job as serving tea and coffee . We served around 1000 breakfasts on weekends tea and coffee was free and demands where very high within the 6-7 hr shifts and the equivalent of 4 pints of milk in each hand . No breaks also .
    I ended up with severe tennis and golfers elbow 3 cortisone injections in tennis part an 2 in golfers also a glucose injection .
    No light duties where allocated to me so ended up having elbow release operation which hasnt been 100% successful.
    Had a solicitor for 3yrs and its going to court next December or January and my X employer is fighting me all the way .
    I had no sick pay for 6months which i was entitled to as i worked 30hrs a week but more importantly i am right handed and op was on my left .
    His solicitor is demanding my work and medical records from when i was 26 and i am 50 in a few weeks .
    I have lost a percentage of movement in left elbow and is making me ill with the stress of it all .
    Shall i hang in there ???????

    Regards Paula

    • I assume you have a Solicitor acting for you? If so, I would strongly suggest that you discuss your concerns with them. However, my view is that you should stick with this given the time already spent. The fact that someone is fighting and defending a claim is not a concern.

  87. I fell walking into a walk in cooler at work. I tripped on the step going in while carrying a pan. My face ended up hitting a metal rack and bouncing off and hitting it again causing a contusion on my forehead, fractured my nose, and bad bruising on the muscles surrounding my shoulder and collar bone.

    • Has your employer provided a warning sign or clear hazard markers (such as yellow and black marking tape) on the step at the entrance to the walk in cooler? If they have failed to indicate that there is a possible tripping hazard you could potentially have a valid claim for accident at work compensation.

      If you think that your employer has been negligent in anyway with regards to your accident at work, please call us on 01225430285

      • I fell walking into a walk in cooler at work. I tripped on the step going in while carrying a pan. My face ended up hitting a metal rack and bouncing off and hitting it again causing a contusion on my forehead, fractured my nose, and bad bruising on the muscles surrounding my shoulder and collar bone.

  88. Hi can i make cliam I get my neck pain and my shoulder because I had a hard job I ready sick not from October 2018 I have been working for 6 year in same place I have Ben ask to changed my job but refused from supervisor now I have a lot of pain and I get medication 4 time a day and waiting for surgery for my neck?

    • You can’t simply make a claim because you develop an injury – even if it is serious – or because your job is physically hard. However, you can make a claim if the injury has been caused as a result of a lack of employer training, their failure to provide you with the correct equipment and tools to work safely and been negligent in their approach to your health and safety at work.

  89. I stopped in at this company I thought was open for business and I offered help mounting a tire I was injured during the process can I sue

    • If you have willfully assisted in a voluntary basis to perform a procedure that you are not experienced in and have no training in and then sustain injury, it is unlikely that you could then pursue them for compensation.

  90. My husband is a prison officer and has a cracked rib.
    He is being made to do a physical and if he fails he will lose his job as he has already had one where his blood pressure was high.
    Can they force him to do a physical whilst he has a broken rib.

    • You raise a query that is more related to employment law than personal injury and as such, it would be sensible for him to speak to an employment law or better still his union regarding the employers demands that he takes the physical assessment.

      It would seem fair to allow someone to recover from a noted injury before asking them to undertake a physical assessment.

    • It depends what kind of claim you are seeking to make. In a claim for personal injury compensation, there is no need whatsoever to worry about the employers grievance procedures and the way that they handle any grievance that you make. This would be separate to any claim for personal injury compensation and as such, we would recommend that you commence your claim for personal injury compensation at the earliest opportunity.

  91. Hi
    I recieved a back injury at work after lifting a wheelbarrow that a colleague had filled too heavy, I was out of work for 3 months and I am still undergoing investigation 3 years later as it still stops me working from time to time and affects my home life, my accident happened on the 23rd feb 2016 my question is that am I to late to claim now or as I’m still suffering can I make a claim?

    • If you were injured in the UK, you would not be able to claim. UK law would only allow you to claim if you made the claim within 3 years of the date of your accident at work.

  92. I was severely injured at work in 2008, and since then have been awarded Industrial Injuries Benefit for life, but I’m not entitled to any other benefits, even though I cannot work.
    I have regular treatment for my injury, and am continually prescribed Fentanyl for pain relief.
    It’s now in the 11th year since I was injured, and I would like to know if I would be eligible to make a claim against my ex employer. Thank you in advance, Karen.

    • UK law would not allow you to make a claim against your former employer due to the amount of years that have passed since you were injured at work. UK law only allows you a period of 3 years to make your claim for compensation.

  93. I fell through a ceiling and broke several ribs installing garage equipment. There was no risk assessment carried out and the equipment supplied was not fit for purpose. Am I eligible to claim

    • As long as you make your claim within 3 years of the date of your accident, you have a legal right to pursue a claim for compensation. In the scenario you describe, you have a valid claim on the grounds of employer negligence being the cause of your accident at work and subsequent injuries.

      Please use the ‘start a claim’ page of our website to take this further and begin the process of claiming compensation and recovering lost income and incurred costs.

    • I got chemicals in my eye at work and I had to go to the hospital for treatment. I was never provided with ppe by my employer. I had my eyes washed out and it’s was very painful. When will I be able to put a claim in?

      • You can make a claim for compensation immediately, so we would advise that you either use the ‘start a claim’ page of our website or call us on 01225430285 at the earliest opportunity.

        At this time, we need to find out more about the incident and the severity of the damage to your eyes. The employer is likely to be guilty of employer negligence due to their failure to provide you with safety wear and it could be that they have failed to adhere to the COSHH regulations for use of such chemicals.

  94. I am tasked with carrying out accident investigations at work, my HR manager has now said that a member of the HR department must be in the room when the injured person is making/ writing their statement. Do you think this right and what would you suggest?

    • This is an issue of company policy and not law. Therefore, if the company chooses to have an accident investigation and reporting policy that includes the need for HR representation during the completion of an accident book record, that is their right to do so.

      Of course, it may not always be possible or practical for someone from HR to be present. In this case, the policy should have an allowance for making accident reports in such circumstances.

      With any accident report, it is important for the report to be made at the earliest opportunity in order that a fresh and accurate recall of events is available.

    • If your injury was caused by faulty equipment in the workplace, there is every chance that you could make a claim against the employer.

      Our expert specialist Solicitors will work to identify areas of employer negligence with regards to their maintenance and repair regime for equipment and tools within the workplace and achieve success with such a claim.

      Please call us on 01225430285 or use the ‘start a claim’ page of our website to exercise your legal right to make a claim for personal injury compensation.

  95. Was injured in car crash on way to work
    Have been compensated by claim against other drivers insurance
    Now my employer wants to claim part of my payout to cover the wages whist I was off work
    Can they? And how long if at all is the cut off point after the accident can they still make the claim against may pay off

    • UK law would not allow your employer to recover compensation from you – unless you have been paid by them and also had the same wages paid by the defendant. The compensation you have is your money and the employer has zero right to any of it.

      The employer will have to make their own claim against the defendant to recover any costs that they believe that they have incurred.

  96. My company were struggling financially and we were constantly being left on our own. We move furniture in a shop and into vans and customer vehicles. A number of staff complained about the risk and I then subsequently had an injury. I was lifting a piece of furniture into the car and the customer then shut the book with my finger in it. I broke my middle finger and had to have surgery. I was in pain for weeks and still do not have feeling in it. The company went into liquidation and I have tried to peruse this but they say because of vicarious liability they are not responsible. I don’t understand how they cant be. There were also no first aid trained staff in the company

    • You say that you have already tried to claim, but the claim has failed. Were you represented by a specialist Solicitor? If so, it would seem that the defendants have mounted a strong defence that has been considered by your Solicitor to be robust and likely to stand up to court scrutiny. If this is the case, there is very little that could be done without new evidence to materially undermine any defence raised.

  97. I fell at work on ice and I am considering leaving now as my work is to strenuous and our hours have been cut. Two weeks ago I made a claim. Does this still stand if I left the company?

    • The law regarding personal injury compensation claims after an accident at work entitles any person to make a claim against their employer if they believe that their injuries were caused through negligence – whether by the employer or a colleague. It does not matter if you are still working for the employer or if you have left as that will have no bearing on the outcome of your claim for accident at work compensation.

      What will be important is having the right evidence to support your Solicitor in being able to attach liability to your claim and allowing you to succeed with your claim. As such it is vital that you make sure that your accident has been properly recorded with the previous employer. Ideally, an accident book entry was filled in at the time of the accident. If not, it would be a very good idea to make a written report to your former employer at this time – and send the same via email or recorded delivery.

  98. Good day I worked at a butchery and floor was always wet with blood and water I slipped and hit the side of a bucket wich my right hip caught I fell ontop of the bucket on my right hip nothing was done at that time . Next day it was purple and blue then I showed the owner and they just said ooh looks sore. After some time I started getting pains in my hips and back went to government hospital and they discovered that my l5 was skew . This accident happend when o was working at the butchery for 5 years in 2010. Now o have so many problems with my back and hips . Cam i still do something about that accident seeing it’s so many years ago .

    • UK personal injury law only allows you to make a claim if you do so within 3 years of the date of the accident. It would appear that you are outside of this important time frame now and as such, we would not be able to make a claim now.

  99. My wife suffered a heavy fall at work while carrying boxes and tripped over a plastic covering on some bottles landing heavily on her knee, cutting her chin and arm, heavy bruising to her knee and shin and big toe. She called me to collect her as her boss said she should go home as she was not fit for work. Then when she got her wages he stopped her a days pay saying it was her fault she fell over and also said she said it was her fault which she says she doesn’t remember saying. Any help with this would be mush appreciated.

    • The key issue here is the cause of your wife’s fall – the trip on the plastic wrapping from some bottles. If the wrapping was loose and partially obstructing a walkway where staff would be expected to be walking whilst going about their work, there is a strong possibility that the employer would be held liable for causing the fall and the subsequent injuries and losses sustained. Given that your wife was carrying boxes, she would not necessarily have had a clear view of her route. With this in mind, it further emphasises the responsibility of the employer to ensure that walkways are kept clear.

      If your wife disagrees with the employers comment regarding her having admitted fault, she should put the same in writing to the employer.

      We would be very happy to investigate this matter for your wife with a view to pursuing a No Win No Fee claim for compensation as our initial view is that there is a valid claim to be made here.

      • If I asked you to take up this case for my wife and we lost how much would I be looking at paying to the court or to the other person

        • We work on a fully No Win No Fee basis with regards to all of the claims for compensation that we assist with. Therefore, in the unfortunate event of a claim failing, the client pays no fees whatsoever.

  100. I suffer with plantar fasciitis my job is meter reading so on my feet most of the day over the last 3 weeks it seems to have got worse I am now worried my employer may terminate my contract

  101. Curious to know after going through cataract surgery to company admitted liability for causing negligencent health and safety policies 6 months back have to be prescribed glasses in 2 weeks time so would it be the company’s insurance company offering an offer or 3rd party insurers? Also would that be final part of claim as haven’t had any offers yet claim has been going for a year and 2 months.

  102. Hi

    I had a fall at work in August 18 flooring was being replaced some vinyl was left not stuck down and I caught my foot under it and fell onto a concrete floor. My right knee took all of my weight and I fractured my knee. I wore a leg brace for 12 weeks and was off work for four months. I received my full wages during this time.

    After the leg brace was removed I had other x-ray the fracture has not healed and I am having ongoing problems with my mobility and pain. An accident form was filled in at the time there were witnesses and I have photos of the flooring.

    Also the company who were fitting the flooring were sub contracted by the main contractor so I am unsure who is responsible.

    • Who the liable party are is, at this stage at least, irrelevant. From what you have said, you have a very strong claim for compensation and this is something we would very much like to assist you with.

      Our expert specialist Solicitors would liaise with all parties involved to find out who the liable and negligent party were and then proceed with a claim against them to recover compensation for your physical injuries and any associated loss of income or incurred costs.

      Please call us on 01225430285 to start your claim for compensation.

  103. I recently broke my thumb while using a hammer and centre punch will be absent from work as I have a cast on I am in receipt of ssp only am I entitled to make a claim

    • Simply being injured in an accident at work does not entitle you to make a claim for compensation. What will enable you to claim compensation after an accident at work is being able to attribute the accident and the injury to an act of negligence – either on the part of the employer, or a colleague.

      You mention you were injured whilst using a hammer and centre punch whilst at work. I assume therefore that your work is of a manual nature. As such, the employer would be expected to ensure that you are provided with the appropriate safety equipment (read our article on ppe for more information about this) along with ensuring that you are appropriately trained and qualified to perform the duties required.

      It would be a good idea for you to have a conversation with our specialist staff as we know your rights and can identify whether or not your employer has been negligent and therefore liable for the injuries you have suffered in your accident at work. If you are able to claim, not only can you claim compensation for the injury and impact that it will have on your day-to-day life, but importantly, our specialist Solicitors will also recover your lost income and incurred costs.

      Use the ‘start a claim’ page of our website or call us on 01225430285 to find out more about your rights after your accident at work.

  104. Hi I was injured at work. I was helping put the delievery away and we have a truck with a long arm on it for carpets. The guy was reversing it into the yard and because it was at foot level i didnt see it. So fell hurt my shoulder and have a minor break to radial head said around 6 weeks recovery. I went to A &e and back to work following day. Just wondering is this worth perusing. The pain is rather bad and im single mother so hard to get dressed etc all healthy and safety completed in work and the incident was put in the accident book

    • Given the injury you have suffered and the trouble that it will cause you whilst you recover, it is certainly worthwhile further investigating this matter for you. It is good to see that you have made an accident book entry with your employer as this helps to provide important evidence to support any claim that may follow for the injuries that you sustained in your accident at work.

      Please use the ‘start a claim’ page of our website to make further contact so that we can contact you to explain your rights and discuss how we can help you with a No Win No Fee claim for accident at work compensation.

        • You would have to arrange transport – via a friend who could give you a lift, public transport or a taxi. If so, you may be able to recover the costs by succeeding with a claim for personal injury compensation – if appropriate to make one – by way of the special damages element of your claim.

  105. i have had an accident at work 29/12/2016 resulting with an operation to my right shoulder on the 06/06/2018,however it seems likely that either another operation will take place or I may have to suffer the pain for the rest of my life.If for some reason I have to give my job up albeit with a package from my employer can I claim loss of future expenses as I am only 57 and have at least another 10 working years to reach pension age.My employer has admitted liability and we are seeking compensation from their insurers for my injuries but would like to know if they would be liable to make up the difference in lost earnings for the next 10 years of my working life.
    Look forward to hearing from you

    • Any person who succeeds with a claim for personal injury compensation is able to obtain a settlement for their injury – the value of which is based on medical expert evidence and whether or not the injury has recovered, will recover, if so when or whether it is permanent. The successful claimant can also recover all associated loss of income and incurred costs. This is called special damages. In your case, if it is shown that you will not recover and are forced to have to abandon your work, you have a right to recover future loss of income and this should be pursued by your specialist Solicitor.

  106. I was working as a carpenters helper when a roof job came up for us. Previously these shingle roof jobs normally have 3 to 4 guys working on it in order to work safely. However, my boss refused to bring in more helpers so that we could complete the job safely. In this instance, he simply took the job on a whim for himself and me.

    Before the end of the job, my knee swelled up to where I couldn’t walk. Eventually, I climbed down off the roof in real pain. As I was hurting so bad, I never saw a screw that sticking up on the ground and stepped on it. The screw pierced through my shoe into my foot. I panicked an jerked the screw out. My boss never offered me medical attention and simply took me home without making an accident report either. A few day passed anbd the pain in my knee and foot wouldn’t stop so I went to the ER for treatment.

    • Under UK personal injury law, the issue you will have is two fold. Firstly, how can you prove who discarded the screw and who is therefore liable and responsible for your injury. Secondly, the accident has not been recorded properly and therefore proving causation will be very difficult.

  107. I had an accident while lifting goods in a retail outlet. This required lengthy absence following investigative and then reconstructive surgery. The injury resulted in me being unable to continue with the same job, and my employer can not accommodate me in a different role, so is pursuing dismissal due to incapability.

    As far as I can tell, the accident was only reported internally, and not reported to HSE. There has been minimal investigation and communication with me.

    What is the best way to proceed to ensure that I get any compensation that I am entitled to?

    • UK Law would entitle you to pursue a claim for compensation as long as you do so within 3-years of the date of your accident. Therefore, as long as you were injured less than 3 years ago, the best course of action to ensure that you can obtain the compensation settlement that you are entitled to receive would be by contacting Direct2Compensation via the ‘start your claim’ page of our website or calling us on 01225430285. We know your rights and can help you start the process of claiming compensation for the injuries you have suffered at work.

  108. I work in retail clothing shop and my manager was in rushed and she was trying to do stuff faster and by mistake she threw metal object on one of the racks and it dint go inside the box but fell on my head and neck and I am still in pain but she dint used step ladder to put the things away am I still able to claim for negligence of my manager.

    • Was your injury and the cause (the actions of your Manager) recorded in the workplace accident book? If so, you may be able to succeed with a claim for compensation.

  109. I was working on a ladder on a roof, the ladder slid out from under me and I fell on to the roof and then on to the ground, breaking my foot which lead to me having surgery and pins put in.

    When I reported the fall my employer told me not to say I was on the roof because I wasn’t suppose to be on it with out being tied off but when I was trained for the job they never showed me how to tie off. The people that trained me told me to get on the roof to do the job which isn’t the correct way to do it.

    • You have been badly advised by your employer with regards to making an inaccurate report of the accident. If there is no written evidence to support the fact that you were injured having fallen from height, you could struggle to succeed with a claim for compensation.

      The lack of training in safe working at height is negligence and would usually be something you could then attach employer negligence to if the lack of training were to have caused injuries such as those you describe.

  110. I was not offered first aid after being assaulted at work, instead two hours later took myself to hospital for treatment where I got a stitch in my lip, do I have a claim?

    • The lack of first aid is bad practice, but not negligent and in and of itself, is not something you could claim for. You may however, have a claim for criminal injuries as a result of the assault – but only if the matter was reported to the Police and you then provided statements and full cooperation to the Police.

  111. I started a new job needed a box cutter took one from home and got cut. After being cut I was told that the box cutter I h had was not surppose to be used only the retractable one and they issued them. But I was never told anything about what kinda box cutter to have are they will issue me one. Can i be fired my boss said HR could fire me for this. Can they

    • I don’t foresee how you can be fired for this action, but your choice of using your own box cutter and then suffering injury would render you unable to make a claim for compensation against the employer.

  112. I had a workplace accident in November 2017 in which I was burnt. I spent 9 days in hospital and needed a skin graft. I had 13 weeks off work.

    On my return to work, I was threatened with the sack for putting a claim in. I had my company first aid certificate taken off me and I was bullied for 3 months until I left the company. I had a letter last week telling me that my solicitor who was handling my claim is no longer seeking damages and dropped the case. Can I appeal or try again with another solicitor?

    • You do have the right to seek a 2nd opinion from another specialist Solicitor with regards to the closing of this claim. It would be useful to know on what grounds the Solicitor has dropped the claim – I assume that the employers insurance have provided a robust defence that indicates that the employer was not negligent?

  113. Hi I had an accident at work in July last year and am in the middle of a claim.. I lost my job in september due to taking to much time off work but the company never gave me any verbal or written warnings. I belive they were worried about me making a claim and found an easy way of getting me out of the company… also I never had any introduction or manual handling procedures… I have reported them to hse but they are not even bothering with the company when the place is a health trap… We was made to work when the factory was smoked out by plastic burning from the machines and some of the plastic said it was dangerous to you lungs.. I belive the company is negligence to all there staff

    • Employers are legally able to terminate employee positions on the grounds of ill health and inability to work – even if they were injured whilst at work. That said, they must follow due process and act in accordance with Employment Law.

      Your current specialist Solicitor should ensure that your personal injury claim is represented properly and if applicable, claim loss of income relevant to the loss of your position with the firm.

  114. I was involved in an accident at work last year. This involved me nearly drowning due to me working with a child with special needs who panicked and wrapped his arm around my neck. 4 people had to come in and remove his arm from around my neck. I had never worked with this boy before and feel that the risk assessment was not up to date and therefore I was put in a very difficult situation. This has caused me to has numerous medical appointments and i now suffer from anxiety and depression

    • If the risk assessment was not accurate and in date, your employer could be held liable. The issue you would have is proving causation – that is to prove that the anxiety and depression was 100% attributable to the incident at work.

  115. My work could not have prevented me being headbutted by a drunk passenger but never offered first aid and 2 hours later after continued bleeding from a split lip I had to go to hospital and got 1 stitch. Do I have a case?

  116. My partner class 2 delivery driver, accidentally closed the shutter on his left hand which caused swelling and a lot of pain, he rung and had to wait for a replacement driver and was put in another truck which broke down, recovery vehicle came but the hydraulics went so had to wait for another recovery truck!!!! This taking more time/hours and then taken too a&e, has the company breached anything?? My partner still on route too the hospital time since accident is over 7 hours!!!

    • The company haven’t necessarily done anything wrong. They may have been inept in their handling of this situation and perhaps should have got your Partner to Hospital sooner than they have, but that would not constitute a claim.

  117. I am a school escort working for a council. On 12th October last year during storm Callum, a tree fell on the taxi minibus I was in and i injured my back and was taken to hospital. I am still suffering pain now but have returned to work. The council say I can not claim compensation from them as it was an act of god…Where do I stand in this please?

    • As the passenger in this accident, you may have a chance of claiming compensation from the minibus insurers. However there is a chance that you could be blocked from claiming under the ‘act of god’ issue you have come up against so far.

      To succeed with a claim against the owner of the tree, or organisation responsible for the management of it (the local authority), you would have to demonstrate that their Tree Officers and Parks Department were negligent and that the tree that fell was unsafe and should have been felled before the storm felled it. As you can imagine, to prove such negligence would be extremely difficult and it is most likely that the force of the storm was simply beyond mitigation.

      We suggest that you should speak with us further to pursue a claim for compensation as a passenger in this accident in order that we can present your claim to our specialist road traffic accident Solicitors for detailed consideration. To start your claim, visit our page about passenger accident compensation and make a request for us to call you.

  118. I have been off work for 8 weeks with a bad back that I got from lifting something at work I have only work for the company for 5 months can I be dismissed

    • You can’t be dismissed for suffering an injury, but an employer would be within their rights to follow due process and potentially terminate your employment if you are unable to recover and therefore unfit to work.

      In your case, you may well be able to seek compensation from the employer for the damage to your back. Any employee who injures their back as a result of lifting at work has a right to make a claim for compensation. If the employer hasn’t provided the correct manual handling training, provided equipment to move items of excessive weight or not correctly risk assessed the work they are asking you to perform, you may succeed with a claim for compensation.

      It would be a good idea for you to speak with our expert staff to find out more about your rights after being injured at work. Please call us on 01225430285 for help with your claim.

  119. I had an accident whilst at work. I fell 30 feet out of a tree due to equipment malfunction. The equipment was correctly maintained and logged as well as still
    Under manufacture warranty/guarantee. Do I have rights to sue the manufacturer

    • You certainly have rights to make such a claim. However, proving that there was any negligence on the manufacturers part will be extremely difficult.

  120. Greetings . I got injured at work 15 years ago and the insurer denied the claim on unclear circumstances. I tried to revive the case 3 years ago to no avail. I was given a 10% disability at the insurer said they was no claim. The insurer’s letter of no claim prevented me from further inquiring on my compensation

    • Sadly UK personal injury law will prevent you from being able to do anything about making a claim now as more than 3-years has passed since your accident. UK personal injury law is strict in that any claimant MUST make a claim within 3 years of the date of their accident, unless they are a child when injured – in which case, they must make their claim before their 21st birthday.

  121. I work as a Labourer and recently I was asked to move a bag which my boss knew contained a used and dirty needle. I was told make sure I had my gloves on and not to touch it with my hands. While moving bag with my gloves on and aid of a litter picker, the bag burst at the bottom and the needle stabbed my leg. Now my boss is telling me to say that I didn’t know the needle was in the bag as it could come back on me?! I am just wondering what my rights are?

    • Without doubt you should report the correct and full details of the incident (as with any accident anywhere, the details should always be reported honestly), to your employer. There is no way that the incident could come back on you – if you were acting on your Managers instructions.

      Needle stick injuries usually don’t cause particularly serious physical injuries, but can include nerve damage in some cases. However, suffering a needle stick injury from a dirty ‘used’ needle could cause serious infection with life long illnesses. The only way to confirm whether or not such an infection has been suffered is to seek medical attention and undergo a blood test. During the wait for the outcome of the blood test, it is likely that the injured person will be stressed and worried.

      You could claim compensation for the incident in which this dirty needle has punctured your leg. Please use the ‘start a claim’ page of our website to start your No Win No Fee claim for compensation.

  122. I injured myself at work and reported it the same day but waited 6 months to go to the hospital as i was hoping that it would get better

    • You could still make a claim for compensation in this accident. The immediate accident book report will provide evidence to confirm that the accident happened at work. The fact that you self-medicated for so long is not particularly problematic.

  123. I have developed occipital neuralgia because of heavy equipment at work and now have to see a neurologist. I also have a ache in my back and tender neck.

    • Has your Doctor confirmed that the condition has been caused by the work you do? If so and if your employer has failed to provide you with adequate training and guidance with regards to manual handling and safe lifting of heavy items, you could seek to make a claim for compensation.

  124. Hi i just need a little advice, my boss at work where i clean as suggested we leave all the chairs out from under the desks where we clean computers to hoover under what happens if i fall over one of those chairs, who then is responsible

    • If you are concerned that the employers working instructions are hazardous, you should put your concerns in writing to them. If the employer fails to act on your concerns and you then sustain an injury whilst going about your working duties as per the employers instructions, they would probably be liable should you then sustain injury.

  125. 4 years back I walked out the back door of work,they didnt inform anyone,no note,nothing, that they were degreasing the concrete outside and I slip and fall chemically burning all inside my rear end.if I’m hott or walk too much it will chafe and sometimes bleed.can I still sue ?

    • UK law would not allow you to make a claim for personal injury compensation if the injury was caused more than 3 years ago – unless you were under the age of 18 years at the time.

  126. I sub contract for a cleaning company,my employment was in a boarding school,in September 2018 i stood on a wet carpet and slipped down a flight of stairs,which resulted in a left broken fibula and severe bruising down all of the right side,there was a hole in the ceiling and water had been leaking onto the floor,they had put two black buckets to catch the water and did not corden off any area, i was not told to keep clear of the area,the boarding school are denying responsibility,where do i stand?

    • Are you being represented by a specialist personal injury Solicitor? From your description of your accident and the cause of your fall, it would appear that there is no viable defence to be mounted by the school.

      We would like to speak with you about this incident so that we can find out more.

  127. I had a bad fall at work 12 years ago. I did look into claiming compensation at the time, but I was advised against it, as I fell and badly broke my ankle and also my shoulder.
    I was a teaching assistant and fell in the area I worked in. A child threw a wooden building brick , and I fell over it.
    I have now bad arthritis in my leg and knee. I have pins and plates and a metal rod in my leg.
    Need advice.
    Thanks.

    • Sadly, you are now unable to take any action for the ongoing symptoms and trouble you have as a result of your accident 12 years ago. UK Personal Injury law only allows a maximum claim limitation period of 3 years from the date of the accident in which you can make a claim for compensation. In your case, you are now 9 years outside of that limitation period.

  128. I had a car accident at work and my company let me go after I was off sick, they said they would let me go if I made a claim they basically said I was lying but I was told I had a fractured back from the hospital. Is this legal what they have done?

    • Under UK law, an employer has no legal right to terminate your employment on the basis that you have made a claim for compensation. Every UK citizen has a legal right to pursue a claim for personal injury compensation if they have been injured in an accident that was not their fault. Of course, if a person attempts to make a claim for personal injury compensation on a fraudulent basis, they are acting illegally and could face serious consequences, including dismissal from work and criminal proceedings.

  129. If something weighs more then 50lbs should it be on the very top shelf at you work where barley anyone can reach it??

    If it caused me permanent damage is there something I can do to get help with the money I will lose??

    • UK law and safe working regulations would indicate that any item of such weight should only be located in a safe location. Whilst that could be at height, it would not be safe to expect a single employee to have to lift an move items above the safe lifting weight at such height.

  130. I had a minor accident where the Hoover pole become detatched and hit me in the eye causing me to go dizzy and see stars am I , should I make a claim I feel silly as it was with a Hoover?

    • You shouldn’t feel silly – accidents happen and are often not foreseen. My concern with regards to your injury is that whilst it was distressing for you at the time, I am not convinced that it would be seen as serious enough to warrant making a claim for compensation. Did you report the accident details in an accident book? Did you seek medical attention?

  131. My work colleague had her thumb dislocated by a resident. The manager gave her the option of SSP which obviously wouldn’t kick in immediately or she could take the time off out of her annual leave. Is this allowed?

    • Yes, that is totally legal. Employers don’t have to pay full salaries to injured workers who are unable to work – even if their injury was suffered at work.

      Your colleague may wish to contact us to discuss the specific details of the incident in which she suffered the dislocated thumb. There may be no claim as it could just be an unfortunate incident. However, if it can be shown that the employer has failed in their statutory duties – such as a lack of training or inadequate risk assessments etc, a claim may be possible.

  132. I have a friend,who fell a couple months ago in Mexico. For the past 6 months, everything was ok until last Thursday, he was carrying cement blocks at work and he fell after he lost control of his legs. Now he’s in a lot of pain. The Doctor has said that his problem is that a disc in his spine is out of place. He doesn’t have insurance and his Doctors bills are expensive. My boss’ secretary told me he can apply for work compensation because this happened at work. However, as he has had this problem before he started working with this new boss, is it the case that he can claim on the insurance?

    • UK personal injury law would not allow him to claim compensation for the damaged disc in his back, unless it can be shown that the injury was caused at work.

      In this case, whilst he collapsed at work it would appear that the injury may have been caused when he fell in Mexico. Has his employer provided manual handling training and ensure that he is lifting items safely and correctly?

  133. Hi, I had a fall in August 2018 at work and broke my humerus bone. I have since had numerous hospital and GP appointments as well as physiotherapy, which I am still having. I do not have full movement in my rotator cuff yet. I recently returned to work on a phased in period. Would i be able to claim?

    • The injury you have sustained after you fell at work is a serious one and you are likely to suffer with some permanent problems as a result. Therefore, if you could succeed with a claim for personal injury compensation, the settlement value that would be assigned to your claim would reflect this.

      Whether or not you can make a claim for compensation after your fall at work will depend on what caused you to fall. We would very much like to know more about your accident and find out what happened in order that we can then advise you on the appropriate course of action regarding making a claim. Please call us on 01225430285 or use the ‘start a claim’ page of our website to make further contact.

      You can also message us and communicate via our Social Media pages, to do so see our Facebook page (search for Direct2Compensation) or Twitter feed (D2Compensation) and make contact with us that way.

  134. My wife strained her back on the job while stocking a cold drink cooler. Her boss wants her to sign a paper saying it is not work related and she wont file workman’s comp claim. Is this legal and should she sign it? They are saying she can rescind the paperwork.

    • No employee should sign anything at the behest of their employer, especially if the employer is asking them to sign something that is factually incorrect. With regards to your wife’s situation, she should seek medical attention and discuss her back injury with her Doctor. If the Doctor is happy to confirm that the injury is work related, that will enable her to pursue a claim for compensation.

  135. Good morning,
    My Wife works as a postal worker for the Royal Mail. Yesterday when out on her deliveries she rolled over on her ankle. At the time there was no pain at all, and she completed her round without any issue. It wasn’t until this morning that she was struggling to walk and her ankle has inflamed with bruising around the area. A manager at her office has sent her home but she was told that she should have reported the incident yesterday. This is a frequent issue in her line of work with uneven and sloping driveways on certain routes. She is currently not covered for full sick pay as she hasn’t completed her 6 month contractual period. I suppose my questions are: did she need to report the incident when it happened which had no sign of physical affect at the time? And is she entitled to full pay while she recovers as this has happened while at work?

    • Ideally, an accident or incident at work (or anywhere for that matter) should be reported immediately. However, it would be reasonable to say that reporting the incident within 24 hours, such as your wife has done this morning is acceptable and the employer ought not to refuse her the right to do so. She can make a record of the incident personally and send the same to her employer by email. She could rightly state that although she was aware of the incident, she had no pain or discomfort until much later and therefore hadn’t thought to report it.

      UK law does not require an employer to pay an employee full or normal salary whilst off work. However, many employers do have their own agreements/contractual arrangements that do provide sick pay for periods of absence from work. With regards to your wife working for Royal Mail, whether or not she is entitled to sick pay will depend on her contract of employment.

      • Hi Ian, Thanks for your reply.
        My wife had a meeting with her Manager and union representative this morning before being sent home. However, she was not asked to fill out an accident report by either of them? I have told her to email her report to her Manager so there is a record. Because she doesn’t receive sick pay this puts us in a difficult position financially. Is it worth perusing a claim if she is unable to work for a period of time?

        Many thanks in advance

  136. Okay i got injured on the job back in September of 2018 and was discharged from Banner Occupational in November 2018 and my claim was denied the day i was discharged I told the doctor i was still in pain and nothing has helped pain relievers, physical therapy, ice pack and heating pads they all have failed but they discharged me anyway. I been working in pain ever since i September i can’t bend my finger without pain and i found out if i don’t wear the finger splint i got from the store my finger hurts all the time but when i wear the splint I’m pain free and i ended up back in urgent care just recently for this injury and they want me to reopen the case and sent me to a Orthopedic Hand Surgeon well I talked to Human Resources at my work and they told me i had to tell the Ortho that it’s a personal injury. Which is a lie.
    What would you do?

    • It is always important to make sure that you act with total honesty and do not mislead any parties or act dishonestly when claiming compensation.

  137. My Husband was in an accident where he rolled a tractor loader down a 100ft hill , the tractor failed him as he reported to management that morning that the tyres were not fit for use , any way he was flung out of it And it crushed his leg he had to have massive reconstruction surgery , some time has passed and he’s now able to hobble on the leg , his solicitor is just waiting on the other party weather or not they will admit liability. He has been offered another job but with an automatic tractor and wouldn’t have to use his foot for any heavy work. Will him returning to work affect his claim at all or would you advise him to stay off work until all this is cleared? He’s not been signed off as being fit for work but if he does get signed off by the Doctors this week, he wants to start this job.

    • Returning to work in a new role should not have any impact on his claim for injury or loss of income. The only thing returning to work does is stop his loss of income going forward. My view is that starting the new job is a positive thing and not negative. However, before he does return to work he should of course speak with his current Solicitor to get their input as they know the full details of the claim and any counter claim from the defendant and it would be sensible to act on their advice.

  138. Hi, I worked at a catering business for a good 8 months and was seriously overworked. We were constantly understaffed and were made to work 7 day weeks (even though contract said may work weekends). I never got given the safety boots I requested, I wasn’t shown where the accident book is or how to us it, our health and safety and manual handling was all done via computer not physically…

    Every time we were feeling sick we were made to feel guilty and almost forced to come in. The job involved being on my feet all the time but as we were understaffed we were always rushing.

    The week before I left (had to move back home as stepdad was terminally ill) the doctors gave me a sick note as my feet were hurting a lot and I found it super hard to walk on them- he said the fact I was on my feet consistently I haven’t been able to get the chance to rest them and it’s caused by stress. When handing my sick note to my boss he said ‘oh so your not coming in then?’…what do you think?

    Since leaving my Injury is still there and it’s affecting me a lot. After a doc’s appointment today they said I have ‘plantar fasciitis ‘ and I’m not allowed to work for another 4 weeks!in total that’s 5 weeks of no work and loss of potential earnings.

    This is really bad as my money is running short and I’m meant to be financially helping my mum as my stepdad has now passed away . The injury is affecting me daily and it’s hard to ordinary things like get up from my bed or walk to the shops, I can’t even complete one 8 hour shift!!

    Is there a possibility I could claim compensation?

    • There is a potential to claim compensation, but the issue you will face is proving that the condition that is causing you the severe pain (plantar fascitis) was caused by the previous employer and negligence on their part.

      We would be happy to present a claim enquiry on this matter to our specialist Solicitors in order that they can discuss this matter with your and review whether or not sufficient evidence is likely to be available to support your claim. This would enable them to make an informed judgement as to whether or not your situation is something that would meet the criteria needed to pursue a claim.

      To take this further, please use the ‘start a claim’ page of our website to get in touch with our new claims team.

  139. Hello there,
    I was just wondering if you can give me some advice on a situation that happened at work. Another colleague who was working with me on a roof had an arguement with me and resulted in him kicking me from behind as I was about to leave the roof via a door , I then grabbed him to stop him attacking me as he was double my size he threw me to the floor then we wrestled on I was constantly trying to get him away from me during the process he landed on me and dislocated my shoulder and my face was cut and I have a bruise on nose and eye. Also I had a knee opp 12 days prior that also made my knee in some pain

    There are more details to this situation but this is the main details which I have mentioned depending on how work deal with this I would like to take legal action with this situation

    • Did you report this matter to your employer and the Police? From the initial description information you have provided, I cannot (at this stage) see how the employer could be held liable as the actions that cause you injury rest with the colleague who attacked you and not due to employer negligence. To that end, as things stand the only route to compensation that I can see is via the Criminal Injuries Compensation Authority (CICA).

      We have specialist Solicitors able to pursue claims via the CICA and if you would like to investigate making a claim via this route, please contact us. To qualify for a CICA claim, you must report the matter to the Police, cooperate with the Police and seek medical attention for your injuries.

  140. My daughter who was a Police Officer was sent on a Scuba Diving Course, to a civilian Diving School over 5 years ago and as a result of their negligence receive injuries that have resulted in her being ill health retired from the police force and is unlikely to work again. A negligence claim was submitted against the Dive School in question and the case was due to be heard in the High Court in Scotland in July 2018. A couple of months before the court case, at an initial hearing, the Dive School admitted that they did not have adequate insurance i.e. that they were not covered for accidents that occurred in open water, again further negligence on their part. As a result of this my daughter was given the choice of proceeding with the court case which would have bankrupted the Dive School and she would not have received anything or accepting an out of court settlement of less than 10% of the proposed amount her solicitors were asking for. Reluctantly she took the settlement to at least give her some money. She has been out of the Police Force for over 2 years now but I have written to the force on her behalf as I think they have some liability for sending her on a course to a Civilian organisation without carrying out adequate due dilligence and ensuring their officer was covered in the event of accident, given the nature of the course. I wrote to the Police several months ago and all I have been told to date is that it is with their legal department. Does my daughter have a valid case against her ex employer.

  141. I was working in a shoe shop and another employee chucked a shoe at me hitting my nose and just missing my eye. I was serving a customer at the time and my nose started to bleed. Luckily, the customer was a Doctor and he tried to stop the bleeding. I reported the incident to the manager and they just told the employee to take a few days off. I did not go to work and the employer tried to offer me higher positions in other branches.

    Can I claim compensation against the employer? They have not done anything to the employee and she is back at work as usual.

    • I am not sure whether the employers failure to take appropriate action against the employee who cause you injury would leave you able to claim compensation against the employer. Of course, if you felt that the failure of the employer to take action left you unable to continue with your job you may have grounds for a claim for constructive dismissal – however, we cannot advise on such matters as that relates to employment law and not personal injury – which is our area of expertise.

      With regards to claiming compensation in this incident, you may be able to make a claim against the employer – but only if it can be shown that they have been negligent. For example, in your case the employer may be liable for the injuries you sustained if they knew that the employee who threw the shoe was aggressive and had previously behaved in a threatening or dangerous manner and this had not been acted upon. This could make the employer vicariously liable and as such, have to compensate you. However, if this was simply a random act of stupidity or violence, it is hard to see how you could hold the employer liable.

  142. Hi I had an accident at work where I sustained burns and was off work for a while. Problem is the business is closing down now, can I still pursue a claim?

    • Yes, you can still pursue a claim and even if the business is already closed the possibility of claiming remains open to you. The employer would have insurance in place that would cover the period of time where you worked for the employer. Ideally, you should start your claim at the earliest opportunity. Please contact us on 01225430285 or use the ‘start a claim’ page of our website to get further help with your claim.

  143. I broke my toe at work after dropping a heavy object on it. When I started my job I signed something which said I wouldn’t lift heavy objects. Would this mean I would not be able to claim.

    • You may still be able to make a claim for compensation against your employer. We would recommend that you use the start a claim page to make further contact with so that we can investigate your claim and take this matter forward for you.

  144. I crushed my thumb in baling machine at work , I had brief training year ago , I’ve broke my thumb and had bone put in place and then metal bits out in 4 weeks ago , I see surgeon again 10 days time will find out when they taking metal bits out etc, and have phisio, been signed of work , first couple days work phoned twice , said I could go back light duties , I normally fill shelves, hospital wouldn’t let me go back then, 4 weeks later they say I can but light duties and be very careful my thumb which they put my sick note. I took it work lady said they’d phone me next day , 2 days later nothing, do I phoned this time , spoke manager that was on duty when I broke my thumb she said she was unaware I could come back light duties but would phone me back to let me know what was happening, 5 days later nothing , I don’t know what to do

    • We would like to speak with you further about your accident at work in order that we can ascertain whether or not you can make a claim for compensation. Please use the ‘start a claim’ page of our website to make further contact with us.

  145. I am currently undergoing physio therapy treatment for a shoulder injury caused during my employment,
    Can they ask me to use my holiday entitlement or make my hours up for attending these appointments.

    • You should not have to use Holiday allowance to attend medical assessments, however, whether it is a breach of law would need to be discussed with an employment law specialist

  146. Hi,

    I work in Tescos warehouse and I was hit by my employee with a machine truck. It caused a dent in my leg. When I reported the incident the first aiders decided to put an ice pack on my leg then take pictures of my leg half hour later when the swelling had gone down. However I have the pictures of the initial injury. They decided to send me home since I wasn’t able to work anymore for that day .Tesco’s have said I will only be paid for hours I worked that day so I won’t be receiving the full payment? Could I claim on that ? Also I wasn’t able to work the next day as the swelling continued. Furthermore I’ve addressed the payment issue with my manager but he’s chosen to ignore that and thought was appropriate to ask me if i can come to work the next day knowing full well what happened the day before .

    • Your only route to recovering the lost income would be by making a claim for personal injury compensation. In this matter, the initial description of the incident would lead us to think that you have a valid claim that should be pursued. If you would like to take this further, please use the ‘start a claim’ page of our website to get in touch.

  147. Hi there
    I had a slip in work on ice in our yard 11 Jan 2018.
    To cut a long story short I had an operation on my knee to repair the damage, which was unsuccessful. I had a bit if arthritis but the only option left according to the surgeon is a complete knee replacement. My firm paid me full pay for 3 months but what i am wondering is because I will have to have 8 to 9 months off for the operation, are the firm obligated to pay me full pay as it was originally started from a works accident.

  148. I work for Sky as a TV engineer and slipped on wet grass at a customers property and have broken my ankle in three places.

    I was off work last year for 3 months with depression and because I’ve been off twice in a 12 month period, the company is using this against me to not pay me a wage saying I’m not entitled. I have been off for the last 7 weeks so far only receiving the basic SSP payments.

    I feel the company are punishing me for doing my job – they have a massive push on mental health but yet they’re not wanting to pay me for an accident I had doing a job for them! Do I have any claim? This is now putting a strain on my marriage and I’m falling back into depression again with all the worry.

    • Sadly, the law does not oblige an employer to pay sick pay to people who are off work – even if they are off work due to an injury sustained in an accident at work. Whilst you may have contractual rights with your employer regarding sick pay, they may be within their rights to not pay sickness payments for any 2nd period of sickness leave within 12 months. You could well overturn this and it could be a good move to take a grievance out against them regard this issue.

      The only way you can make a claim for compensation in this matter would be by demonstrating that your employer has been negligent and that your slip and subsequent injury was due to their failings. Given that you slipped on wet grass it is hard to know whether you would have any reasonable prospect of holding the employer liable for negligence in this matter.

      What were you doing at the time of the slip?

  149. It is now over 5 years since my accident at work I was closing a glass door when it shattered I was left with two scars on my right hand and it seems no one wants to bear the responsibility for this I am disappointed that there seems no other help for me it is shocking to say the least when insurance companys my employer and who ever else can make all the excuses of the day and the law seems to permit it

    • UK Law allows a maximum claim limitation period of 3-years from the date of an accident in which it is possible to take action. In your case, were you represented by a specialist Solicitor? If you were and you feel that they haven’t adequately represented your interests you could seek to make a professional negligence claim against them. If you need any help with this, we do work with a partner firm who could assist with such matters.

  150. My husband had a stroke at work…none one had the medical department at work evaluate him or take him to the emergency room. He was off work at 330pm but the sheriff bought him home to me at 638pm saying he didn’t know his name or were he lived or anything. His job did not contact me and I am the one to call 911 to get him help can I sue

    • UK Law would not afford you a right to sue the employer in this instance. Whilst they may have been morally negligent in not getting him to Hospital, the employer are not medical experts or Doctors and would not be in a position to identify a serious health incident or realise that any such event was unfolding.

  151. I have a colleague who is a Postman, over twelve months ago he injured his little finger [of his dominant hand] by slicing through the tendon with a knife while at home. As a result of this injury, scar tissue formed which substantially limited the movement in that little finger of his dominant hand.

    He has recently had surgery to remove the damaged tendon and needed four weeks off work to recover. He was instructed to have four weeks off work by his surgeon. He will have a graft to replace the tendon at some point in the future.

    As a result of him needing time off to recover from the first surgery, he may be given an attendance warning by our employer.

    I might say:
    He has a disabled finger;
    It is a substantial disability because he works with his hands;
    It is a long-term disability because it has lasted longer than twelve months, and in any event, it will be for the rest of his life;
    It affects his ability to do ‘normal day-to-day activities’ include everyday things such as eating, washing, and his work;
    Because He has a Substantial Long Term Disability which affects his ability to do ‘normal day-to-day activities’ he qualifies for protection under the Equality Act 2010;
    And as such he is protected by law from being disciplined for the time he was off work.

    Would he have a case to bring a claim if he were disciplined for taking four weeks off work to recover from surgery on his disabled finger?

  152. Hello i was curious to my condition i been a postman for 37 years come march 2019 and now i need 2 knee replacements could i have a claim or would it be classed as just wear and tear over the period i am now 60 royal mail try to get rid of people as soon as it starts to cost the company money i was hoping to last until i am 65 but the pain and stiffness is very uncomfortable
    Thank you for your time

    • The issue you would have is proving that your knee problems and the need for 2 total knee replacement procedures was caused by the negligence of your employer and not natural wear and tear. Of course, being a postal worker, you would have had a physical role with much walking and carrying of deliveries. As such, wear and tear would be expected within the knee joint and given the age you cite, it is likely that degeneration would be found within your knees and I have to say that it would be very hard to prove that your employer have caused this condition – or failed to minimise the risk of it.

      The other issue you would face is one of limitation – how long you have to make a claim. Given the situation with your knees, it is likely that you have been having symptoms of pain or discomfort for some time now. Therefore, it is quite likely that you would be outside of the 3-year claim limitation period anyway.

  153. Hello, my huband get injured at work. He’s working in a factory with lots of chimical and last night one of the substance splashed in his left eye even though he was wearing all the protective equipment. He only had 2 months at this job so he’s a new person. The thing is he been send to hospital because his eye was red and Iched so he get treatment for few day as well as the doctor recommend him 2 days off from work, it is everything written down on the sick note. However, after two hours when he saw the doctor he came back to work and his manager was waiting for him outside of the building and he didn’t even left him inside by saying this is your last day at this hoc because he splashed that chemical in his eye, and appareantly his job is not to standard, but he is new as well as other people there. I don’t think this is the right way to act as a manager and he made him to feel so sad and useless as we had a baby and he lost his job because of their negligence. Can you please advise me what to do please! Thank you!

    • Under UK law, as long as your Husband was properly trained and provided with all appropriate personal protective equipment, he would have no claim for compensation for the injury to his eye.

      The other issue you mention with regards to termination of employment would need to be addressed to a Employment Law specialist.

      • Thank you, I though he will be able to get some compensation because is not his fault…and even though he was wearing everything correctly it could probably be an issue with the personal protective cloths? Still a bit confused

        • If you would like to discuss this matter in more detail with us, please use the contact us option on our website. One of our team will then call you to discuss the situation in detail.

  154. A ‘worker’, as defined by the Employment Rights Act 1996 Section 230 3 (b), suffers personal injury at work due to use of faulty equipment supplied by his employer. Can he advance a common law negligence claim against his employer in the same manner as it would be for an ’employee’?

    • Has the worker in the scenario you describe pursued a claim for personal injury compensation? If injury were sustained by an employer due to faulty or inadequate equipment provided by an employer, the injured worker could pursue a civil claim for personal injury compensation against the employer to recover all costs and lost income incurred due to the negligence of the employer as well as a settlement to cover the extent of the injury sustained in said incident.

      If you would like any further help with making a claim for personal injury compensation, please call us on 01225430285.

  155. I worked as a detailer for Garlyn Shelton. On Friday December 14th I left work early due to breathing complications. All I remember is giving the emergency room my licence and telling them I was having an asthma attack. I didn’t open my eyes again until 6 days later. I was incubated during the whole time I was unconscious. After discharge on Christmas eve I was trying to remember the last thing I was doing before coming to E.R. I was at work using bug wash, lysol all purpose, wipe and shine, tire shine, solvent, etc. on cars and through out the day my health was declining to the point where I drove myself to the E.R. I just wanted to know is there a claim involved due to no proper training using these chemicals.

    • Under UK law, an employer requiring workers to use any chemical products must have a COSHH (Control of Substances Hazardous to Health) policy. Employers have an obligation to follow the Control of Substances Hazardous to Health Regulations 2002, which is to either prevent or reduce their workers’ exposure to substances that are hazardous to their health. This would include provision of personal protective equipment (breathing masks), gloves, ventilated working areas and any other relevant protections.

      If an employer were to fail to fulfill these statutory obligations and an employee were to sustain injury or ill health, it is most likely that the employer would be liable and have to settle a financial claim for compensation on the basis of employer negligence for any injuries and losses caused.

  156. I fell on a wet floor at work there was wet floor signs and when I fell I broke my wrist they gave me correct care and sent me home and I went to a&e but they are now telling me that I can’t work as it’s not a good look on the company and I can’t afford to have the time off I wanted to return as soon as can they do this?

    • An employer is free to request your non-attendance if it is deemed that your presence at work would present a risk to Health and Safety. However, whether or not they can force you to remain absent simply on the grounds of appearance is questionable.

      From the description you have provided of your accident and the slip on the wet floor, it would appear that you do not believe that the employer has been negligent and as such, you do not wish to pursue a personal injury claim against them. However, simply erecting a hazard sign would not in and of itself absolve the employer from liability for your injury. To that end, I wonder what the nature of the wet floor was? Was it a spillage? A leak? Were the hazard signs displayed clearly?

      Regarding your enforced absence from work, I would suggest that you make contact with an employment law specialist in order that you can get qualified advice as to your rights.

  157. I fell at work on a polished wooden floor just inside the main entrance doors. The floor has a slight slope to it. After a 18months of pain I am now claiming pip for my disabilities. My job is going to end due to incapability. They have only just put a rubber mat in place due to parents falling in the same place. I work in a school as a cover teacher.

    • Our view is that you have a valid claim for personal injury compensation against the employer for their failure to minimise the risk of injury on the polished sloping floor. Having spoken with you, we understand that a rubber mat has now been placed on this floor after further falls and as such, the risk of slipping has finally been addressed and dealt with. Therefore, there is a clear argument in your favour should any claim follow in that the employer failed to act on the risk of foreseeable injury presented by a slippery sloping floor surface and exposed you to the risk of injury.

  158. So nature of my work is pulling delivery cages in and out of warehouse. A lot of bending to put delived away. No equipment was provided and just basic training videos when I started

  159. I got assulted by a patient in work when on shift as a nurse. I sustained muscle and soft tissue damage to my forearm & two staved fingers. Not to mention i was very teary and upset after the incident. Would i be entitled to make a claim?

    • You certainly have the right to make a claim for accident at work compensation. Your claim would succeed if we can establish that your employer was negligent in this incident. We have successfully pursued very similar claims in the past and the claims succeeded because we could show that the employer had failed to provide the appropriate level of support, guidance and training or that they had not properly risk assessed the patient and their needs/risks.

      Please use the ‘start a claim’ page of our website to send us some further details and we’ll call you to take this matter forward for you on a No Win No Fee basis.

  160. I slipped and fell at work and wasn’t sent for treatment and did regular duty for two months until my elbow swelled. Then was sent to an orthopedic surgeon and they said I had a broken elbow.

    • Under UK personal injury law, your employer would not necessarily be responsible for ensuring that you sought and obtained medical treatment as it would be for you to decide whether the pain/discomfort of an injury required medical treatment.

      However, the employer could well be liable for the actual injury if the cause of your broken elbow (your slip) can be attributed to employer negligence. We would like to speak with you further about your slipping accident at work as you could well have a valid claim for accident at work compensation with which we could assist. Please use the ‘start a claim’ page of our website to start your claim or call us on 01225430285.

  161. I was forced by my foreman and manager to perform duty on a fragile roof structure after a fire. Only a part of the roof had to be replaced and I asked my foreman and our building inspector regarding the unsafe roof structure, but my concerns were ignored. Whilst working, I fell around 4 metres through the asbestos roof and sustained a shoulder fracture, open flesh fracture on my leg and also hurt my back were my 12th vertebrae was shattered. 2 months after my fall I received an operation on injured shoulder after an orthopedic surgeon stated and confirmed my shoulder fracture.

    My employer doesn’t comply to health and safety regulations and if asked by me I receive threats to leave if I’m unsatisfied in working for my employer. The employer has also victimised me at work due to my always asking health and safety questions. On the job there was no scaffolding or any other safety measures present. Further, the building inspector also did not assess the fragile roof structure properly – his assessment just stated that a part of roof must be replaced with no safety guidelines for fragile roof structure work.

    • My initial view is that you have a very strong claim for accident at work compensation. You have clearly highlighted a number of health and safety failings by your employer which should enable us to demonstrate clear employer negligence being the cause of your accident at work and as such, we would be confident of you succeeding with a claim.

      Clearly, your employer is not particularly honourable given their attitude towards your legitimate health and safety concerns. With this in mind, it is worth considering how any claim against your employer will be received with regards to your ongoing work with them. Whilst no employer can dismiss you legally for simply making a claim, that doesn’t always guarantee that you would not face difficulties. However, given the severity of your injuries and the long term implications that they present, you should not let the employers attitude prevent you from making a claim for compensation. If you were to succeed with a claim for accident at work compensation, your settlement would take in to account the long term implications of your injuries and also cover possible future loss of income and the benefit of such an outcome would far outweigh staying with such a dangerous employer.

  162. I had an accident at work 6 months ago and didn’t know at the time I would need an operation and leading to loss of earnings
    Is it too late to claim?

    • A period of 6 months between an accident at work and making a claim is nowhere near to being too late to make a claim for compensation. It is not uncommon (particularly when the full extent of an injury is not known or appreciated) for a claimant to not make a claim immediately.

      We would be very happy to help you with your claim and would like to discuss your accident at work. Please use our ‘start your claim’ website page to get the ball rolling.

  163. Hi I broke my hip at work I have tried to make a claim, but the company has deleted the cctv and also lied by saying the shop floor is cleaned every half an hour. Can you help me please?

    • Was your previous attempt at making a claim for compensation handled by a specialist personal injury Solicitor? If so, the only way that you would have any prospect of succeeding with a 2nd attempt would be by providing new evidence.

      It is clear from what you say that the employer has been dishonest in their defence of the claim, but for you to prove that is not easy. You would need some evidence such as witness statements from colleagues – who may not be willing to go against the employer – confirming that the floor is not cleaned regularly as they state and perhaps witnesses to your fall. Do you know if the employer was asked to provide evidence to support their claim that they clean the floors every 30 minutes.

  164. Hi I injured my tendon in my wrist while working for a company through an agency, I received a course in workplace safety manual handling, however this is a national course anyone can take and not specific to the company. I received no induction day I don’t know where fire exist/assembly points are if they even exist. I was giving no training for the actual job wich just required manualy handling up to 50kg all day. I was never told where the first aiders or accident book was or how to use it. When I got injured it was recorded in the book by my supervisor but not singed by me as I couldn’t use my hand. Further more this is an agency so since I can’t lift with my right hand I have been told I am no longer required. I was giving ppe however when I stated that the boots were a bit loose I was told thats how they are supposed to be (I now know they are supposed to be tightly fitted and the ankle shouldn’t rise 1 inch). I didn’t want to make a claim but I won’t be getting paid for the days I have had off so far and I am no longer required by the company although I am through n agency and pretty sure they can sack you whenever without a reason required. Please let me know what is available to me what rights I have and how to make claims.

    • As a temporary agency worker, you have the same legal right to make a claim for accident at work compensation as any full-time contracted employee.

      With regards to the description you have provided, I think you should make a claim against the employer (not the agency, but the employer) as there would appear to be breaches of health and safety protocol and employer negligence. To start your claim, use the ‘start a claim’ page of our website and we’ll call you to discuss your situation, explain the claims process and help you start your claim for compensation.

  165. I have repetitive strain injury from lifting appliances by myself. All the boxes said team lift. I had to take time off to heal but it wasnt enough. They wouldnt hire qualified help and wouldnt give me light duty. To make matters worse I was forced to use pto days when I was trying to recover.

    • Under UK Health and Safety at Work laws, an employer must not place an employee at undue risk of injury. If your employer was refusing to minimise the risks of injury to you and giving you no option other than to lift heavy items alone, they are in breach of safe working regulations and you would have a strong prospect of succeeding with a claim for compensation against them.

  166. Hi i cut my wrist with glass at work i didn’t have safety cuffs around my wrist i have been at home for 10 months had 3 operations what can i claim and when do i claim

    • Under UK law, any personal injury claim must be made within 3 years of the date of the accident. Therefore, if you were injured at work 10 months ago, you have a further 26 months in which you can pursue your claim for accident at work compensation.

  167. I was working in kitchen as a KP when the manager realised we were running low with burger buns, so he sent me to the local shop. However whilst I was on my way to the shop I broke my hand and was taken to hospital. Now I will not be able to work for a minimum of 2 months.

    My company deny that I am entitled to compensation. Could you tell me if they are right or not? Am I entitled to compensation from my work place? I went to the shop during working hours only because the manager asked me to do this, so it was work related. Thank you.

    • Although you are right in that you were injured during working hours, it is extremely unlikely that any court would hold your employer liable in this matter as they are not responsible for the actual cause of your hand injury. We assume that you have slipped or tripped and fallen whilst on your way to the shop and sustained your injury that way? If so, the only right you would have to seek compensation would be by pursuing a claim against the local authority (if you tripped on a broken pavement) or whichever business you slipped in.

      If you would like to discuss the actual accident and the cause of your injury with us, we will be able to advise you as to whether or not you have a valid claim for compensation.

  168. I work for a supermarket at nights doing delivery, since working there I have developed a hernia problem, I have had to have a few bit of time of work, my employer paid me the first 3 weeks full pay, but then started to pressure me to come back to work. Even when I went back there was not enough staff so I was still over working.

    My groin went again and this time I only got paid ssp, and when I did come back to work they tried to investigate me for being off which caused me stress thinking I would lose my job.

    • The employer has a legal right to ensure that any absences are reasonable and they will have an absences policy that they will work against with regards to handling your attendance at work. As such, whilst it was clearly unfair, I don’t think you would have a valid claim against them for stress or anxiety.

      However, you may have a valid claim for the hernia injury and subsequent loss of income. The prospects of making such a claim successfully will rest on the nature of your work and what training and equipment the employer has provided you with to minimise the risk of such injury. We think it would be wise for us to speak with you so that we can find out more about your situation and then advise you as to whether or not your situation would merit a claim against your employer.

  169. Hi i recently had a slip at work in a tipping bay where there is loose residual and recycling waste which caused me to dislocate my knee in resulting of having time off work with physiotherapy to strengthen my knee again. My work paid my in full for 7 weeks but then decided to put me on ssp for the last week and half of my sick note. I have also losted montly performace bonus due to being off work. I also still have sorness and no confidence in my knee if it will dislocate again or not

    • Dislocation injuries are extremely painful, distressing and can carry long term implications. The knee is a complex joint and injuries to the tissues of the knee will be serious in the impact they have on the person involved.

      Dislocation of the knee is a serious issue and it is fair to say that the injured knee will never quite be ‘right’ again when the pre accident condition of the knee is considered. Therefore your concerns regarding the strength of your knee going forward is totally understandable.

      My initial view of your situation is that you have a valid claim for accident at work compensation. Whilst your employer has been good in paying you for 7 weeks, that does not prevent you from having the legal right to make a claim for accident at work compensation. Such a claim would ensure that any long term damage caused to your knee in this accident at work would be taken in to account in any settlement agreed for the claim. If you were to succeed with your claim our Solicitors will also recover your lost portion of income and performance bonuses.

  170. I cut my hand on a piece of metal. It cut through my thumb and tore my tendon. I had to get an opperation to repair it, they found it in my wrist and had to stretch it back to my thumb. I had to get physio twice a week for 12 weeks then on e a fortnight as i lost all the strength in my hand. My employer paid me my full wage while i was off for 4 weeks. Would i be entitled to make a claim

    • It is good that your employer payed you in full – that at least stops you having to cope with a loss of wages after your accident at work and them paying you will not prevent you from being able to pursue a claim for compensation.

      Whether or not you have a valid claim will depend on whether your employer failed in their duty of care to provide you with the correct protection, training and equipment. The best way to find out if you do have a valid claim for accident at work compensation is for you to call us on 01225430285 and speak with our expert staff. In just a few minutes on the phone with you, we’ll be able to identify whether or not your employer has been negligent and whether you can claim compensation.

  171. Got hurt at work I asked my HR if they would pay me due to work related injury he said things don’t work that way here. I’m confused

    • Under UK law, an employer does not have to pay your usual salary if you are off work due to illness or injury (even if it was a workplace related injury).

  172. Been with employer 6 months he recently got hurt which closed shop leaves me in the dark about if i still have a job ..am i just hooped or whats my rights here

  173. I was working in a factory where there was no extraction basically the air was not good I had 3 chest infections then boarder line pneumonia. I was using a chemical that was not fit for purpose in water there was 2 mig welders with no extraction 5 lumsden grinder with loads of tramp oil going in the air. When I was off ill, they had coshh in to do tests. I found out that on the day of testing there was only one grinder working as the employee was off ill – but usually he runs 4 grinders daily!

    I’m still of sick with asthma tests coming up, but the employers have cleaned everything up & stopped using the chemical in the water and there’s no more tramp oil in the grinders. The employer has also put some extraction for the welders. I did take photos of this as I could feel it affecting my chest I also complained with a letter.

    • Your complaint in writing and your photographs are important as they provide evidence of a possible case of employer negligence and protect your interests should you wish to make a claim for compensation.

      Employers requiring staff members who work with chemicals and dangerous dusts etc have a strict obligation to ensure that all chemicals are used safely and that they are correct for the work and properly stored. They must also ensure adequate ventilation and provision of the correct personal protective equipment.

      It would seem in your case that your employer could have some trouble proving that they have carried out their obligations towards your health and safety and may indeed be guilty of employer negligence in failing to protect you from damage to your respiratory system. If you would like to further investigate your rights with regards to a claim for compensation, please use the ‘start a claim’ function on our website and we will gladly investigate your claim on a No Win No Fee basis.

  174. I have been working in a company for about 7 years. Approximately two months ago I was injured at work and suffered a broken my leg. I have been on sick leave for more than two months and I am still not fully fit.

    My company paid me only 15 days of my full salary and 30 days at 50% of my basic salary, but the other days that I have been off work for, they will not pay. Can I get any kind of helpful information? Can I claim accident at work compensation for this accident?

    • Whether or not you can claim accident at work compensation will depend on the cause of your injuries and whether employer negligence played a part in the incident. Under UK law, employers are governed by the Health and Safety at Work Act and have an obligation to minimise the risks of injury in the workplace. UK employers must ensure that all staff are appropriately trained to perform the work that they are doing, that any machinery used by an employee is done so once training has been provided and the machinery must be regularly maintained and have the appropriate safety measures fitted. Employers must also ensure that the appropriate personal protective equipment (PPE) is provided by the employer.

      For us to advise you further, we need to speak with you to find out more about your work and how you were injured. Our expert staff will be able to identify whether or not you have a valid claim for compensation. Please use the ‘start a claim’ page on our website to make further contact.

  175. I had a accident on a scallop beam trawler and part of my Job is to tighting swords that scrape the sea bed. We had came into the harbour landed everything then was sorting the fishing gear before we got away. Me and my work mate was tighting swords when the 4 ton of fishing gear came down and hit and squashed my head and I now have a scar on my head broken nose, eye socket and awaiting 2 operations. I have been off a couple of month. They are paying me weekly but I want to know if I am eligible for compensation for injuries and loss of earnings and for my operations. Thanks john

    • Although you were injured in an accident at work, it is hard to advise whether or not you have a valid claim for accident at work compensation because of the location of the accident. As you were injured at sea it could be that maritime law supersedes UK law and that could make pursuit of compensation harder. However, we would like to further investigate this for you and work to find out whether or not you can pursue a claim.

      If you would like us to find out more for you, please call us on 01225430285 or use the ‘start a claim’ page to make contact with us and we can then seek specialist opinion for you at no cost!

  176. Lifting heavy boxes is NOT in my job description, but I have been forced to do so for the last 2 weeks. Since doing this, I have had intense back pain and called in sick twice. Prior to this, I took ONE sick day in 3 years. I have had back pain before, but have succesfully managed it by not being stupid. On Friday, I also injured my knee lifting the boxes.

    I told my boss about the injuries, but she has ignored it, so I’ve told her I cannot do it anymore due to the risk of serious damage. I want to go to the Doctor but I can’t afford it. I don’t think the sick days should come out of PTO-It is the companys fault. Do I have a claim for the hours lost and Dr. visit or visits. Again, not in my job description and I am a small 64 year old female.

    • Under UK law, an employer would be liable for any back injury sustained whilst lifting was being performed – if they have failed to provide manual handling training, the correct equipment to move heavy items or an environment that enables safe working.

      I take it from the fact that you mention having to pay for your Doctor that you are not based in the UK? If you were not injured in the UK, we cannot offer specific guidance or advice and would need to advise you to seek specialist advice from a personal injury lawyer in the area in which you live.

  177. On all 7 of the employer responsibilites check list, my husband was never informed on any. The accident was not even reported in a book.
    My husband fell over a childs toy placed in a walk way whilst unloading a vehicle and broke his wrist.
    It took the boss over an hour to get him to hospital.
    My husband never reported as did continue to work however should of been on minimal tasks but did further damage to the wrist and it will never be the same.
    We are not after claiming for loss of wages but i want to claim for his injury ss his wrist will never be the same.
    Since the accident nothing changed and with the dark weather vehicles being unloaded without adequate lightibg again putting staff at risk and the boss laughs it off.
    Pls advise

    • If you feel that your Husband’s injury was caused or contributed to by employer negligence he may well have a valid claim for compensation for the injury he has sustained (which would automatically include recovery of lost income or incurred costs should it succeed).

      For us to be able to advise your Husband, we need to know more about his job and what training he had received and what he was doing at the time of the accident. It would be helpful for our staff to speak with him so I would suggest that he use our ‘start a claim’ page to make a further enquiry and we can then call him to discuss his accident at work and identify whether or not your Husband can make a claim against his employer.

    • You can ask the employer for a copy of the accident and witness reports, but you may find that they will not provide them to you. They are not obliged to release them to you. However, if you pursue a claim for compensation it will be possible for your Solicitor to obtain release of the accident and witness reports.

  178. I was injured at work took a claim out against them as felt they were negligent,then ended up getting made redundant,can they keep my redundancy money back from me cause I made a claim against them?

    • Under UK law, redundancy and personal injury compensation are separate matters and employers must follow the correct due process in both cases. If you have been made redundant, whatever redundancy package that you are entitled to must be provided. The employer cannot withhold any because you have exercised a legal right to claim compensation.

  179. I work as a cna and when I got pregnant I told them my Dr. advised me to not be lifting more then 22 pounds. I was then told by both my supervisors that they’ve had pregnant women work full duty up till the day they deliver and that I will have to continue to do my regular duties until I had a Dr.s note. Well it took me a while to get the note due to my Dr.s office not getting back to me for a couple weeks by the time i finally got the note i was about 15 weeks pregnant. I was 12 weeks when I told my work my Dr. doesn’t want me lifting more then 22 pounds. Well the day i turned 19 weeks I started having lots of bleeding due to placenta abruption which can happen from lifting heavy weight. I’m wondering if this would be a workers comp claim considering the only time i lifted heavy weight was when i was working lifting,pulling and pushing super heavy residents. We were also understaffed almost everyday so I was also putting a lot of stress on myself and my body working there pregnant and understaffed lifting weight I shouldn’t have been lifting in the first place. I really think the start of all these problems with my pregnancy started with my work. Does it sound like I have a case?

    • UK law would require your employer to ensure that you are properly trained in how to lift safely (manual handling training) and that your physical health is taken in to account when work tasks are provided. If your employer has failed to train you and placed you at risk of injury, you may well have a right to make a claim for compensation.

  180. My employers have followed all the procedures correctly, however I have had injury caused twice by someone they employ and he is still working there and I’m losing wages due to injuries

    • To recover wages lost as a result of absence from work after being injured in a workplace accident, the only option for most people is to pursue a claim for accident at work compensation. UK law does not oblige employers to pay employee salaries to those off work – even if they are off work through injury sustained at work, indeed, the only obligation is to provide Statutory Sick Pay (SSP) which is just under £90 weekly. Therefore, in your situation you should contact us further to discuss your accident at work and our expert staff will be able to quickly identify whether or not you have a valid claim for accident at work compensation. If you were injured through someone else’s negligence, then you have a good prospect of succeeding with a claim and could recover lost income as well as compensation for your injuries.

      You can call us on 01225430285 or use our website to start your claim.

  181. Been under staffed for 3 months had double work and pulled muscle in my back. Been to see hospital and occupational therapist both agreed injury was caused at work, now feel they have arranged a meeting to get rid of me after working for them for 19 years.

    • It is not uncommon for people to feel very vulnerable after an accident at work or when they suffer a work related injury if their job has a physical element to it. Regularly people injured after accidents at work share their fears of getting dismissed from work if they are forced to take time off to recover.

      However, employers are subject to strict rules regarding employee rights and must follow due process. Remember, UK law affords any person injured in an accident at work that was caused, or failed to be prevented as a result of employer negligence, the legal right to claim compensation and loss of income against the negligent employer. The employer has no legal right to dismiss an employee for making a legitimate claim for accident at work compensation

      When it comes to claiming compensation after an accident at work, Direct2Compensation will help you to understand your rights. If you have been injured in an accident at work, we can explain your rights under the Health and Safety at Work Act and identify what Health and Safety training your employer should have provided and can determine what if any personal protective equipment (if applicable) your employer should have provided. With over 20 years as specialists in No Win No Fee personal injury compensation our expertise can help you find out whether or not you can claim compensation for the injuries you suffered at work.

  182. I’ve almost severed my finger and had it sewn back on and there may be long term damage. My employer is pressuring me not to claim telling me that everyone will loose their job and the factory will close down,what shall i do?

    • Your employer should not be placing any pressure on you not to make a claim for compensation. Regardless of their concerns, you have a permanent injury that will affect your dexterity and ability to perform many tasks easily – this could affect you for the rest of your life and possibly limit your earning capability. Severe finger lacerations, such as the one you have sustained are typical in accidents at work. Such injuries are serious and you need to consider the impact on your long term future ahead of any other matter. Your claim would be made against your employers insurance and should not cause the business to close or jobs to be lost. It is important to note that in claims for compensation for severe injuries to the finger, the claim can lead to high value compensation settlements. This is because of the importance of the fingers when it comes to grip strength, dexterity, close control skills and fine movements.

      Remember, you only have a limited time in which you can pursue a claim for compensation and whilst you may feel sympathy for your employer, your own rights and needs must come first.

      I would very much like to speak with you about your accident in order to be able to advise you as to whether or not the cause of your injury is something that would enable you to make a claim against the employer. It is important that you know where you stand legally before you consider the employer. If they have been negligent with regards to health and safety and caused this injury to you, you really should pursue your legal right and make a claim for compensation. Please email your contact number – or any questions you may have about your accident and rights – to me at: ian@direct2compensation.co.uk and I will call you to discuss this with you.

  183. In March 2017 I injured my back at work. We were getting a heavy roll of carpet in through a living room window as it was too big to bring through the front door. As the company I work for doesn’t have the necessary straps for the manual handling of such rolls we did the best we could. The roll slipped and I took the full weight, side on and ruptured my L5/S1 disc. I immediately called my employer and let him know. After an MRI scan and several consultations I received treatment (nerve block and epidural injection) for my prolapsed disc. I went back to work and fast forward to August this year, the disc above did the same. Back to the Gp’s, another MRI and I’m taking Tramadol and Gabapentin painkillers and still in a lot of pain all the time, I’ve told my employer that I can no longer lay flooring as the constant heavy lifting and bending over will cause further injury but am happy to work off the tools as a manager/foreman. He says he can’t find me another role other than fitting and continually asks if I’ll go out fitting. He’s said he’ll have to let me go but hasn’t indicated when that’ll be and also said he’ll cut my wages until I do go. There is no HR department other than him. I’ve worked for him for 17 years and I’m being told to wait at home and he’ll be in touch and I’ve waited over a week recently for a call. I’m being frozen out. I’m still waiting for my P60 from April and haven’t had a payslip in 2 years. There is no accident book or H&S literature in the office. It seems to me he’s breaking law after law here but I’m no expert. After a consultant appointment today I told my employer that the injury would not get better but only worse and that I would have to manage my back for the rest of my life. My employer immediately asked if I would fit an entrance mat as if he hadn’t heard what I’d just told him. I’m extremely worried and don’t know what to do or who to turn to.

    • Given your situation and the severity and permanency of the injuries you have suffered to your back as a result of employer negligence (lack of correct training, lifting equipment, support and accident book), you should immediately pursue a claim against this employer.

      Given the description of the employer you have provided, there is a risk that he may not have the correct insurance cover in place, but that should not stop you pursuing your claim and it would not stop our Solicitors investigating this for you and possibly pursuing him a personally liable if the relevant cover were not in place. You must remember that your ability to work and earn income for the remainder of your working life is now in jeopardy given this employers negligence so making a claim with us on a No Win No Fee basis is not only something you can do without having to risk your own finances, but it is morally right and if successful would enable you to obtain compensation and loss of income.

      If you would like to discuss this situation in more detail, ask questions about the claims process or start your claim, please use the ‘start a claim’ page of our website to provide the contact details to our specialist staff to call you and help you.

  184. I have been employed by ups for approximately 5 to 6 weeks. I experienced a slip-and-fall where my ankle my boot was caught between the truck and the dock where the truck wasn’t pulled up to the dock all the way and I fell and twisted and sprained my ankle and ligament and hurt my right shoulder upper shoulder and back and I’m trying to find out if I have a workers compensation claim. I am a part-time employee there, seasonal worker.

    • Under UK law, you may have a valid claim in this matter. If someone else was responsible for failing to properly park the truck and left the gap, your prospects would be good. If however, it was you that parked the vehicle badly, you may have less of a chance of succeeding. Given that you are a seasonal worker, there is a possibility that you did not receive the correct training and if so, you may have a claim.

      You can call us on 01225430285 to further discuss your situation in more detail and this will enable our expert staff to advise you as to whether or not you do have a valid claim for accident at work compensation.

  185. I have been a contract cleaner for eleven years and have suffered several repetitive strain injuries in the past and have told my employer this. Due to the nature of the job we were expected to carry around heavy buckets with water in them, carry Hoover’s up and down stair and carry around heavy rubbish bags. On several occasion l asked for equipment to help make the job easier but was laughed at. This happened with my previous employer as l have been TUPED over in the last few months. Unfortunately l have now got a muscular shoulder injury which l have had to had some time away from work without any sick pay and cannot see me returning to the job in the foreseeable future. I have already told my new employer that the work load is getting too heavy and feel that l am being blamed for my injury. Can you help me as l feel very upset by the lack of help from my new employer. They are a contract cleaning company.

    • To be able to help you, we need to know why the employer is liable for your injuries? What training have you had? What equipment does your employer provide to you to minimise the risk of injury?

      • My previous employer and managers didn’t listen when l complained that the work load was getting too heavy and that injuries were occurring due to this. I was told its a physical job what do you expect. I found this to be ignorant of the health and safety to myself and one other employee.
        No training was given what so ever both manual handling and chemical training in all the time l and one other employee was employed.
        No equipment was provided that would elevate making the job easier even though l asked.
        The company that my recent employer is contracted to l feel are at fault as l have complained on several occasions about the amount of weight l have to deal with when dealing with their rubbish which contributed to my recent injury.

        • Were any of your complaints or concerns regarding the health and safety issues made in writing? (email/text etc?)

          If you would like to further investigate making a claim against your employer, please use the ‘start a claim’ function on our website and we’ll contact you to take this further for you.

  186. I writing to see if you can help with our enquiry. My husband has worked for a company now for around five and a half years, in the year 2016 my husband ended up having to go off work on sick leave (full company pay) had MRI scans to show he had a slipped disc and a rotary cuff, snapped tendons. My Husbands got full private medical insurance so this covered his operations, physio and consultant costs. After six months off my Husband was forced back in to work with no phase return and was made to use holidays for future operations, he had no meetings to ask how he was doing for him to fill out his own personnel records. His role remained the same working in a Warehouse which has a freezer section and ambient section, the role in the freezer mainly lifting heavy items and climbing ladders to fix jams. My Husbands role is a Manager, so he had to fix it or the work wouldn’t carry on and the business would loose money. Around the September of 2017 he was still having issues with the cold going into his shoulder which was causing him pain and the company he worked for finally listed after letters from his consultants that he needed to be out of the cold and moved into the warm side.

    At the start of the year over the weekend shifts his Managers had been pushing for him to work in the freezer side, so one to two days a week. In June of this year he started to get pain in his slipped disc, he told his Managers and they still carried on putting him in the cold ie with no freezer coat other than a fleece. Around the 11th of June this year my Husband couldn’t move and I took him to see a doctor who then referred him to the top spinal surgeon in the UK and Europe.

    The consultant ordered MRI to discover Martyn had a swollen disc and a crack disc, the consultant put martyn on sick and he has been on sick for the last six months as these type of injuries aren’t fixed over night. Martyns had two operations to his spine but he will always have this issue. Martyn was very close to being in a wheelchair with these injuries as they are the lowest discs in the back. Now Martyn has gone to work this morning to discuss his return to work and basically accused Martyn of manipulating the sick policy and his consultant and he is on the verge of loosing his job because hes been on sick leave on and off for six months periods at a time. We are very worried, as if they had of looked after Martyn in the correct way this wouldn’t have happened.

    Now Martyn works nights so sleeps most of the day and works most of the night, he doesn’t go to the gym or do anything with heavy lift other than work. The reason I’m writing is to see where Martyn would stand on a claim regarding his injuries. We have all the consultant letters and you can get all the documents from work regarding how bad Martyn’s has been treated.

    Martyn now has to live with this injury for the rest of his life and he most probably loose his job down to his injuries and sick leave.

    I look forward to receiving your reply, I hope you can help and advise.

    • Your Husband does have a potential claim against his employer – for any injuries that were caused by his work and as a result of employer negligence within the last 3 years. To this end, it would be sensible for us to speak further with your Husband and review the supporting evidence that you mention in order that we can have a specialist Solicitor consider whether or not a claim for compensation can proceed.

      Please email a description of the nature of your Husband’s work, what training he has received and why he believes that his employer has been negligent, along with the consultants letter to us at: justice@direct2compensation.co.uk and we will gladly investigate whether or not your Husband can pursue a claim against his employers for the injuries and losses he has and will continue to incur due to his injuries.

  187. I was recently diagnosed with tendonitis in both arms and placed on modified – work which didnt happen. Then my Doctor pulled me from work for a month hoping rest would help, but it did not. So I am back to work on modified hours and work as my arms are extremely painful. I originally did not claim wsib. Since being back my boss is making me feel uncomfortable – a lack of communication with him.. what do I do?

    • In the UK, if a Doctor has written advice to an employer, they are obliged to follow that in the first instance and must not cause further or worsening of the injury knowingly. Commonly, employees suffering with an ongoing injury – such as tendonitis, would see an Occupational Health expert who could assess their working environment and tasks before making recommendations as to how the employer could support the employee to continue to work but with some modifications to the working area or role.

  188. Hi I closed a work door on my finger and squashed it was also fractured I had to leave work two hours early to go to the hospital my work didn’t pay me for the 2 hours I missed of work if it’s an accident at work should they not pay me

    • Regardless of who is at fault for an accident at work, there is no legal requirement for an employer to pay an employee if they are unable to work as a result of that accident. The only financial obligation towards an employee an employer faces after an accident at work is to provide Statutory Sickness Pay (SSP). Only in cases where an employee has paid sickness absence rights contained within their own contract of employment can they expect to be paid during any absence from work.

      In your case, if the injury to your finger rests with the negligence of the employer and not due to your own mistake, you could seek to pursue a claim for compensation against the employers insurance cover. If successful, not only would you receive compensation for the fractured finger but you could also recover any lost income – even if it were only 2 hours pay.

      If you’d like to find out whether you can pursue a claim for compensation, call us on 01225430285. Our expert team will be able to advise you and explain your rights.

  189. I had a minor accident at work, but had to visit A and E after about a week to remove matter from my hand and have stiches to repair. Do I have to use Holiday entitlement in this case.

    • For most UK workers that have to take time off work as a result of illness or injury (even if the injury was caused by an accident at work), they will not receive their usual pay. Most employers do not provide sickness pay and unless it is written in to your contract as a benefit available to you, the best you can hope to receive if off work is statutory sickness pay (SSP) or to be allowed to use accrued paid holiday entitlement during your absence.

      After an accident at work, if you lose income or are forced to use accrued holiday entitlement during medical treatment or recovery periods your only way to seek recovery of that is to pursue a claim for compensation against the employer. In your case, if the injury to your hand happened because of employer/colleague negligence or equipment malfunction you could pursue a claim against the employer.

      However, you mention that you are not seeking compensation so unless the employer will pay you for the hours missed during your Hospital appointment you will have no option other than to use your accrued annual leave entitlement.

  190. I had an electric shock whilst working on a till. I had no medical attention or support from my customer team leader. I also asked if I could go in the back and sit down, but he said that the delivery was in and it was too busy. I felt palpitations and said to my team leader that I felt that I needed to sit down. I had no support.

    • You can claim compensation against an employer if you are injured because of a fault machine and suffer an electric shock. However, as with any No Win No Fee claim for personal injury compensation, the severity of the injury needs to reach a certain level before a claim can proceed. In the case of the electric shock injury you sustained, if it left suffering from symptoms including pins and needles, loss of sensation or muscle spasms as a result of the electric shock, you could see to make a claim.

      You should make sure that an accident report was filled in – if not, request that an accident book entry be made noting the details of your electric shock injury and the faulty till that caused it.

  191. I’ve worked for my company since 2014…first week in the job…by then we had received no h and s info and I tripped in a cleaning room on an electric cable that was left on floor. That week we had no accident book set up as we had just opened and I did not report it. I had a problem with my ankle after this but just kept taking cocodamol tablets and ibruprophen to stop the pain….ive had a problem with this ankle ever since. I put up with pain as I’d been diagnosed with arthritis in left knee and my doctor also said it was arthritis in my right ankle.
    Jump to 2017 and I slipped on a plastic disc on my van ramp. Unknown to me as I was taking all these painkillers I snapped a tendon on the right ankle. The pain was covered with my tablets. Upshot is I now need a new knee which is wear and tear and I understand that. But my ankle needs a tendon transfer and reconstruction of heel and foot. Am I just unlucky or does the original injury apply. Thanjs

  192. I work in retail and part of this is moving cages of stock off a truck. One of the cages was too heavy and buckled the wheels under the weight of the stock, trapping my finger between it and another cage, ripping out my nail in the process. I wasn’t given formal training or spoken to about/provided any safety equipment, such as gloves. I’m only seventeen and don’t get paid very much, but I had to miss out on 8 hours worth of wage when I’m only working 12 hours this week. From talking with my boss he is unsure if it will even be compensated through company health insurance as I didn’t have to stay overnight in hospital. Is there a claim here?

    • My initial view is that you do have a valid claim against the employer’s insurance cover in this matter. If the cages of stock were over-loaded or dangerously heavy, then the employer is likely to be liable when you sustain injury as a result. Further, the employer has failed to provide training or safety gloves for your use and as such, I believe you have good prospects of succeeding with a claim.

      We would be very happy to help you pursue a claim for compensation here. The loss of a finger nail is painful, unpleasant to look at and will affect the use of the finger for a while. As such, there are no problems with regards to the value of the claim either. If you would like to discuss this further, please forward your contact number to us by emailing me – ian@direct2compensation.co.uk so that we can call you to discuss.

      It is worth pointing out that as you are 17 years of age, you will require a parent of legal guardian to sign the Solicitors paperwork – unless you will turn 18 very soon?

  193. I work for the railway, 31.5 years. We have our own lockers for uniform and kit bags. The kit bags are fairly heavy which is why they are now trolley bags. In an unprecedented move a few weeks ago they moved our lockers away from the booking on point and messroom to a building further down the platform and via lift to second floor. On the 14th November these lifts didnt work , 2nd floor means 4 flights of stairs , easy going up but coming down with my trolley bag i stumbled and missed 2 steps , bashed my left knee on stair rim. My knees, especially the other one , right one has severe arthiritis and i wear a knee straightener brace so i was perhaps trying to over compensate the weight coming down the stairs . I reported the incident , continued working and i havent missed a day. My knee developed a lump , which has dissapeared but when i even touch the area where it hit , it is extremely painful. I can walk , bend it , but 10 days on , i cant touch it, well i can but its very painful. I assumed it would have dissipated by now and was hoping to avoid x-rays or hospital , I filled in the 2 page accident at work form and the line manager understands the bag weight and did say perhaps there was some unneccesary paperwork in there . It was just his opinion , everyones kit bag generally weighs the same . The railway scheme for any illness or injury are farly generous as in 6 months full-pay . I am not contemplating taking anytime off, but this pain, which is extremely sharp to the touch, doesnt appear to want to dissapear.

    • Clearly, you should attend a Doctor and seek referral for an x-ray to inspect the damage caused to your knee. It is good to read that you have completed an accident report form.

      At this stage it is hard to advise on the prospects or otherwise any claim for compensation you may choose to pursue would represent, but I can see that there is an argument to be made here as to the lifting and carrying of a heavy kit bag (that is a requirement of the job) down so many flights of stairs if a lift was broken. Therefore, we would be happy to take some further details and present your enquiry to our specialist Solicitors for a detailed consideration for you. If you would like us to do that, please let me know.

  194. Repetitive strain injury, clear evident process that will prove such injury. Not shown how to lift. Minimal staff to complete task. Issues raised. However, corrupt work place, known to lie. How do I approach?

    • When any issues are raised with an employer, it is always sensible to ensure that they are reported in writing and that a copy of any such report is retained by the complainant. Such written records make it far harder for a dishonest defendant to deny any such reports were made.

  195. I work at a busy restaurant, a steakhouse with peanuts on the floor front of house and food/ clutter on the floor back of house. I was taking a stack of dishes to the designated dishwashing area, with non slip shoes i slipped on food and water by the drain and had a concussion. I woke up convulsing and throwing up in the back of the restaurant with the owner and another server who is also an certified emt. I had to ask the owner to file an incident report, he only let me fill out half before he told me to get up and fill the rest out himself. I was not given a copy. I went to the er 3 times in under four weeks and was diagnosed post concussive syndrome. Doctors excused me 9 days but I haven’t worked in 3 weeks because I am still in pain. Should I quit? I’m still on anti nausea medication and pain meds

    • UK law wouldn’t require you to quit your work simply through ill health after just 3 weeks off work. You should return to your Doctor and request that you are signed off appropriately in order that you can recover.

      The cause of your accident would give risk to a claim for slipping accident compensation under UK law too.

  196. I am an additional learning support teaching assistant. I had my nose broken by one of the pupils. It was an accident. It was not an assault. However, I had to attend A&E that day and my employer docked my pay. My septum has now moved to the left and I can’t breathe through my right nostril. I was told by ENT that I can have an operation to put this right but I’m afraid to do this as they will dock my pay again. I already work 2 jobs I can’t afford to lose pay I’ve no fault of my own.

    • If the injury was caused by nothing more than an unfortunate accident, there is very little you can do. However, it could be that the employer hasn’t conducted the correct risk assessments or that you were not made aware or trained properly in the risk that the child you were working with would present. If so, you may have grounds to make a claim for compensation.

  197. I have a question about a claim. I am a contractor truck driver. About 4 months ago I had a seizure while driving the truck and wrecked it. I was taken to hospital, but no injuries were found. Am i able to sue the owner of the truck?

    • UK law would not offer you any such right to pursue a claim against the owner or insurers of the vehicle in which you crashed as the cause of the accident was not due to their negligence, but sadly due to an unfortunate episode of ill health suffered by you.

  198. I work doing weedspraying on the public footpaths and roads so do a lot of walking with a 20litre knapsack containing chemical and water. At the end of the day something happened to my foot and was unable to walk or put pressure on it and I was signed off for 5 days, the doctor said I’d strained my plantar fascitis. I’m only entitled to SSP and that’s not enough to cover my weekly wage so I need to know where I stand

    • Does your employer require you to wear specific footwear for the work? If so, have they risk assessed the footwear and ensured that it is fit for purpose?

      If they have not, you maybe able to pursue them for compensation for the injury sustained and the loss of income caused to you.

  199. My son had an injury at work. He went in Saturday morning early to finish some work off before Monday. He wasn’t told his key fob didn’t work before a certain time so he thought the door entry system was broken so he climbed into the building elseware fell over 10 ft and broke both ankles, he was on his own and couldn’t move. Someone should have told him he couldn’t get in before a certain time, and someone else should have been there. Can he make a claim for his injuries

    • There is a potential claim here and whilst the circumstances are unusual, I think it worthwhile presenting such a claim to our specialist Solicitors for consideration.

      Whilst the employer should have advised all workers as to the hours upon which they can arrive/depart and when the gate system will work on their key fobs, your Son may have to accept a portion of responsibility (contributory negligence) as although he was attempting to access work for good reasons, he should have considered the risks to his own safety by climbing the fence. Accepting a portion of responsibility will not prevent him from being able to claim, but would have an impact on the level of damages/compensation that he may receive.

  200. Hi, just a quick query. I was injured during an incident at work. I am a custody officer at a court. Short story is, my hand hit a metal gate post during a restraint of a prisoner who didnt want to on the vehicle. I have been off since May 2018. This incident could of been prevented, by information being passed that he was refusing and a proper process could have taken place I.e. protective clothing being worn before hand. I am now being pressured into capability dismissal. I am still under investigation at the hospital. I am waiting for further appointment to see orthopaedic consultant and a specialist nurse for pain control. They think I have something called Complex Regional Pain Syndrome. I have been on company Assault on Duty for nearly 6 months which is full pay but after that I go onto ssp even though I haven’t used any of my sick allocation. Just wondered if you had any advice please. Thanks

    • Given the possible long term implications of your injury and your initial view that the employer failed in their duty of care to ensure that appropriate communication and risk of injury had been passed down the line to you, you should consider speaking with our specialist Solicitors to further investigate whether or not you can pursue a claim for compensation in this matter.

      My initial view is that there is a possible claim here on the grounds of employer negligence. Should you wish to investigate this further, the process would be for you to use our ‘start a claim’ option on our website so that we can call you and have a brief discussion to obtain the basic initial information needed before we can assign this matter to the right specialist Solicitor who would then call you to discuss this further.

  201. My daughter has just started working as a ground worker with a tree surgery company on a self-employed basis. She says she is covered by her employer’s insurance whilst working for him. She wants to train as an arborist and is considering asking him if she can work with the team on her days off so that he can give her climbing and chainsaw experience. My question is would she still be covered by his insurance on those days as technically he is giving her free training rather than employing her as she won’t be getting paid? If not, is it possible to get personal accident and liability insurance for her as an individual doing this?

    • Any person can obtain insurance, of course the problem may be the cost of the insurance. However, your daughter may well be covered by the employers insurance – as long as they are appropriately covered – whilst receiving training or working for the employer. My advice would be for your daughter to seek a written assurance that the insurance does indeed cover her whilst training.

      In the industry you cite, it is common for new employees to receive training in safe chainsaw use and climbing safety. Any training should be provided by someone with the appropriate qualification to provide the training or by attending a specialist training provider for accreditation.

  202. Hi had an accident at work a few months ago. I file it in the accident book. Although I complained to my manager and supervisors, they did not wanted to know, I was ignored and called mini moaner, even not even validating my presence when I was telling them my wrist is in terrible pain when lifting or holding the hoover. I was told by my manager that they’re not running a holiday camp. My supervisors ignored my complaints for months saying I have no choice as they are short of staff and other staff has pain but not complaining. One supervisor said she has pain in her wrist and she has no problems with continued working.

    Then the longest serving staff started to ignore me, at times when I walked in the office, they would stop talking and blatantly ignore me. Then the lies of me swearing or using bad language towards them. My supervisors husband who works as a room attendant as our colleague, swears at me and told me all you foreigners go back to my country calling me racists names. I complained to my manager and my supervisor who’s hisband had made the comments against me but was told that I was telling lies. I was also been accused of swearing at others, which is untrue and feel I constantly on my guard. I became so scared I stop using my locker fearing the maintenance man who also accused me of swearing at him. I made a complaint to my head manager but the situation got worse where I feel isolated and afraid to speak to anyone fearing it would be misconstrued. I’m now on medication not anle to sleep fearing the worst of my reputation being ruined. I am now off work with with progressive pain and swelling not able to grip and lift much weight and awaiting a mri scan on my wrist.

    I am no longer a happy person and have a deep fear trusting work place and fear bonding with anyone or faith in work and embraces new outside events. . please help.

    • You need help on two fronts here. Firstly with the injury to your wrist and a possible claim for compensation against the employer for the injuries you sustained and the impact that it has had on your day-to-day life.

      Secondly, you should approach a specialist employment Solicitor to discuss the actions of the employer with regards to their handling of you and a possible claim against them for breach of employment law.

      We can assist you with regards to the personal injury element of your claim and would be able to refer any employment law query to a specialist firm we have links with. Please use our ‘start a claim’ page to send us some further information and we’ll then call you to help you take this further.

  203. While at work filming a sketch for an online show, me and another employee were asked to pull each other out of a paddling pool full of fake snow, by the legs. Because I didn’t want the humiliation of being pulled, I reluctantly agreed to pull my college, a fully grown man, by the legs, not thinking it would result in a pulled/strained ligament in the lower part of my back. I felt pressure immediately, but about 15-20 minutes after I did it, the pain started to come on really bad. When I complained about the pain, I was advised to put it in the accident book by another college, to which the guy who’d asked us to preform the act, logged it. Soon after, I was in tears & advised to call 111 by a team leader to see if I should goto the hospital. It was painful to walk, sit or stand. After speaking to someone on the phone, I was told to see an out of hours doctor that night to assess the damage. The doctor told me I’d pulled/strained the ligament that goes from my spin to my pelvic bone. I asked if I should work the following day & she advised me to take a few days off to recover. I was given codeine, two to be taken every four hours, & told I’d need to see my doctor for physio. She also told me it may take upto six weeks to fully heal, & that I shouldn’t do anything such as exercise or walk the dog in case I further injure myself. The pain is unbearable. I wasn’t able to sleep, & in order to get out of bed, it took much effort. I’m unsure whether I will receive sick pay for my 2-3 days off, & I’m not sure if me agreeing/offering to be the person who did the pulling will allow me any form of compensation. All I know is, this is a huge inconvenience for me, & I’m feeling very depressed about the whole situation. I didn’t sign anything prior to filming, & the guy who asked us to perform the act is a first aider, but he didn’t think things though. I just went along with it as I didn’t want to seem ungrateful for the chance to do some onscreen filming. I’m too nice to say no. I’m finding the smallest task difficult, but people keep telling me I have a case. What would you advise?

    • I think you do have a valid claim for compensation in this situation. You were at work and seemingly instructed to perform some heavy lifting (pulling your colleague). The weight of your colleague would exceed safe lifting levels and I’d imagine you hadn’t been trained to perform such work?

      Of course, further consideration and information is required before we can be more certain, but I think you should make contact with us next week on 01225430285 or use our ‘start a claim’ option on our website so that we can have a chat and offer you further assistance with a claim.

  204. I had an accident at work a year ago. I work in warehouse. I was moving by myself heavy machine part from original packaging to standard pallet. i have done this before many times. It is required by my employer. I lifted and twisted when I suddenly felt the pain in my right hip. I finished work and went home. I did not realise that could be something serious. MRI stated fracture. I had a manual training done however in that situation I could not use this. The hoist I could not use because it did not pass the safety test. In my department we do not have a fork lift trucks. Other departments have. I always have to ask for help and it takes some time. I do not have a witness but my work place is covered by 3 CCTV cameras. I was off work for a week. When I came back to work the accident rapport has been done by my manager and light duties work applied. I had to back to work, because I’m the only one who works in my family and we have disabled child. I felt a discomfort while I was walking but I did not report it because I was afraid to loose an income. Since that time I had no meeting with HR or H&S department relating my accident. I believe it was not reported to HSE. This summer I had an hip arthroscopy and piece of bone have been removed from my body. The orthopaedics said that surgery has to be done as quick as possible due to more damages in my hip joint. I’m on SSP from August this year. I had an accident in September 2017 and I know that team leaders have had a risk assessment training in April or May 2018. On the time of the accident the first aid officer and H&S officer were not in the warehouse. First aid officer is in the office and we have visit once a month from H&S department. Also i did not see a have object label on the original pallet.
    Please advise.

    • My initial view is that you should pursue a claim for compensation against the employer. Although they have provided manual handling, if we can demonstrate that your employer then made it impossible for you to work in accordance with manual handling training – either through the working environment or inadequate/broken machinery, you have a good chance of succeeding with a claim for compensation.

      Please call us on 01225430285 (Mon-Fri) or use our website enquiry form to make further contact and find out how we can help you.

  205. I fell at work in February 2011 and broke my hip replacement. I work in a school and a student put his foot out. I had to take time off. When I went back to work I was unable to carry on attending physiotherapy. I am now off work again and am having to have a full knee replacement that is likely to be related to the broken hip from 2011. Is it too late to claim?

    • Unfortunately, you are unable to do anything now. Given that 7 & 1/2 years have passed since your injury, UK Personal Injury Law bars you from taking action as you have exceeded the maximum claim limitation period of 3 years from the date of an accident.

  206. I was coming out of the school door and fell over a bicycle that was laid right by the doorway. I had to go to the hospital and had to have my wedding ring cut off and now I have to keep a splint on my hand for 2 weeks as I have sprained my wrist.

    All the school told me to do was to put it down in the accident book.

    • Should you make a claim for compensation as a result of the tripping accident scenario you describe, the defence that the insurers would be likely to mount would be to argue that their insured (the school) could not be held liable as the bike was simply placed there by someone and not parked in a sensible location.

      However, the school could be liable in this matter if they do not have a defined bike parking area or system of ensuring that any hazards – including the ‘dumped’ bike that caused you to fall – that could present danger to visitors and users of the premises. Do you know if bikes being abandoned in dangerous places is something that has happened before or regularly? Do the school actively remind pupils as to where to park their cycles?

      It is certainly worthwhile our having a chat with you regarding this accident to see if we can pursue a claim against the schools insurers for the injuries you sustained and the loss of your wedding ring. You can use our ‘start a claim’ page or call us on 01225430285 to discuss this further.

      It is good to see that the accident details have been recorded within the accident book – this could be useful evidence should a claim proceed.

  207. I work in warehouse and approximately 3 months ago I had a injury to my thumb. At the time was packing bags of coffee which fall into a rotating table. While reaching for a bag my thumb was pulled in between the guard and the rotating table. I had to yank my thumb out and since then have had problems using my thumb. I continued to work for the rest of the week continually informing my employer that the pain not going away but only felt worse. Eventually I informed them I couldn’t take any more and went of sick. I have seen doctors a number of times, had an x-ray and an ultrasound. Use of my thumb is limited at this stage and some of the simplest of tasks are a challenge. This is mainly down to the pain associated with trying to use my thumb, more frustrating is the fact that I have not had a pain free day since the incident . All though this is my left thumb and I am right handed, until now I had no realisation as to how often I make use of my weaker hand. I am now awaiting an appointment with MICAS at the end of the month.
    To date my employer has continued to pay me, now I have been called in to attend a long-term absentee meeting. My stress levels have increased as the concern over if the injury will heal, as well as concern over losing my job or even the possibility of reduced wages.

    I would like t what my rights are in a case like this.
    Thank you

    • Your rights in this matter fall in to two strict categories – personal
      Injury compensation & employment law.

      At Direct2Compensation, we specialise in personal injury law and can advise you in full as to whether or not you can make a claim and if so, what you can seek to recover.

      The employment law issue would requires specialist advice – either from a Union or an employment law expert.

      We would like to speak further with you regarding the accident and your work with this employer. We’re partucilarlu interested in what training and guidance the employer has provided re the use of the machinery.

      Our initial view is that you have a valid claim that should be pursued, but it is only by speaking with you on the phone that we can advise you properly.

      Please forward your contact number to me by email (ian@direct2compensation.co.uk) or call us on 01225430285 so that we can help you.

  208. Had a bad fall at work in JANUARY 2017, Cracked my head open 6″ long and 6 centimeters , almost 2 years ago. Still working on a settlement with lawyer and insurance company. In sales, still work with company like job.

    1. How long should this take to get a settlement
    2. Can your boss fire you once you get a claim

    • There is no hard and fast answer as to how long it should take to agree a settlement. However, given the length of time that has passed since the accident, agreeing settlement should not take much longer.

      In answer to your 2nd query, you can not be dismissed for pursuing your legal right to make a claim for compensation.

  209. I work in the security industry with a well known company. I am contracted to work in a hospital and have been doing so for five years. Recently one of my colleagues was injured while restraining a drunk person (which we all do regualarly), he took a night off but has not been paid for his shift. We are all concerned now that we are not covered as SSP only covers us after three days and SSP will not cover our losses. Should we get paid our normal rate if injured during our shift doing that which we are trained to do?
    Management has yet to respond to us on this.

    • Sadly there is no obligation for employers to pay usual salaries whilst employees are off work due to injury or ill health – even if that were caused by an incident or accident at work.

  210. I want to make a claim. I want to ensure that such a type of accident doesn’t happen in the warehouse again. There was no proper first aid provision (just a kitchen napkin) to deal with the injury I had sustained. Can I make a claim? Also, if I left to work somewhere else – perhaps with a lighter job, would my claim still be in force?

    • Before we can advise you as to whether or not you have a valid claim for the injury you sustained in the warehouse, we need to know what happened and how you were injured. If it can be shown that the injury was caused by employer negligence – such as a lack of training, faulty equipment or the negligent actions of a fellow worker etc. To this end, we need to speak with you to find out whether or not we can help you make a claim.

      On the 2nd point you raise, if you leave your current employer you can continue to pursue a claim against the company where you were injured. Leaving the company will not stop or prevent your right to make a claim.

      In the UK, any person injured at work has a right to make a claim against their employer should they be injured in an accident at work. The law affords a period of 3 years from the date of an injury in which you can pursue a claim.

  211. Hi, i’ve been given some advice recently and not sure were I stand. I was involved in a very bad RTA driving a wagon 14 years ago that wasn’t my fault. The police & ministry of transport were involved and said no blame was on me. The insurance paid out for the damage to 10 cars & 100ft of fencing, the wagon and rescue crews to the total of £250,000. I had a solicitor that failed me after 3 years waiting he said he’d ran out of time. I had major head injuries, back injuries, broken sternum, rushed by ambulance to Whiston A&E in Liverpool. I nearly died, had 3 months off work.

    I have just been informed that Watson Solicitors were negligent in my claim.

    • As you will appreciate, our speciality is in Personal Injury and as such, we can only really advise on that issue. However, in your situation you may have a right to make a claim against the Solicitors who have allegedly acted negligently in the handling of your claim. It would be interesting to know who has advised you that the former Solicitors were negligent?

      If a Solicitor is found to have been negligent and in doing so caused a claim to fail or for their clients best interests to not be served, the failed client can pursue a claim against the firm for negligence and in theory, recover the damages you may otherwise have obtained if you had been correctly represented in the first place. To this end, we may be able to assist via one of our specialist Solicitor partner firms. I would therefore suggest that you email your contact details to me (ian@direct2compensation.co.uk) and I will be able to forward your details to a specialist Solicitor who may be able to assist you in this matter.

  212. My employer has asked me to sigh a declaration to not divulge information about them paying me 24 hours contracted hours plus 1 sleep in they say I will have to pay all money back should I sign it

    • NDA’s or Non-Disclosure Agreements can be applied legally if agreed by both parties. In cases of employment dispute, it is not uncommon for a settlement made to include an agreement of non-disclosure. If a party were to breach any term of any agreement they would be liable for the damages caused to the other party and could therefore have to re-pay a settlement.

      Non-Disclosure Agreements however, are not commonly used in personal injury compensation settlement agreements.

  213. I was injured on 11-3-18 at 8pm when a pt kicked me full force in the knee. I was not relieved until 11pm . I am a nurse. I was then not allowed to leave until all my paperwork was completed. I had a horrible shift (psych hosp) and had a stack of paperwork to complete. sat all night in pain, with only motrin to take. it took me until 6:20am to complete all the paperwork. Should I pursue this other than worker’s comp. I do not feel they should have been able to do this legally, but can’t afford to leave without pay as my husband is disabled and now i don’t know when i will be able to work again.

    • Under UK law an employer is obliged to ensure that all roles are properly risk assessed and that adequate training, qualification, support & staffing levels are provided in order to ensure that the risk of injury is minimised as far as practically possible.

      In your case, it could be that your employer has not provided a required element of their obligations and thus give you the right to pursue a claim for workplace injury compensation.

  214. My husband had accident at work on Jan.11,2017 and went through WCB and stop paying him since July 8,2018 because I didn’t agree with the decision under vocational disability…What I need to know were the rights that my husband get from his company aside from his compensation to WCB? Thanks

    • Under UK law, your Husband would be afforded a legal right to make a claim for compensation against the employer and their employer liability insurance to cover any injuries and loss of income. This would be for any accident that happened whilst at work in the UK. If that is the case, your Husband should contact us to discuss making a claim for compensation.

  215. I work in a factory with heavy machinery, whilst using a piece of machinery my hand got caught and I ended up with a fractured wrist I logged this in the accident book and the machine was found to be at fault and fixed within 24 hours…..do I have grounds for a claim?

    • There are certainly very good grounds to make a claim for compensation in the circumstances. The fact that a fault was found with the machine AFTER you were injured could indicate that the machine was not correctly serviced or maintained. As such, you would likely succeed should you pursue a claim for compensation.

      To take this further, we will need to spend 5 minutes on the phone with you to obtain the initial basic details needed (and answer any queries you may have!) to enable us to pass this matter to a specialist Solicitor for you. Please call us on 01225430285 or use the ‘start a claim’ functions on our website to start your claim.

  216. I was working with a two part epoxy as part of my job for 4 weeks no problem then my face exploded to the size of a pumpkin I was given a cream that exacerbated the problem but doctor said to continue use so I put cream on face not hands the face got better hands still infected it’s been 3 weeks, apparently this substance builds hyper-sensitivity in certain individuals more exposure doesn’t bring immunity so I won’t be able to return to work I’ve received no pay for 2 weeks. What are my options?

    • If the employer failed to provide you with the appropriate personal protective equipment and has not operated within the COSHH guidelines, they will be in breach of UK law and you could pursue a claim against them for the injuries sustained as well as any loss of income incurred.

      Have you spoken with a specialist Solicitor yet? If not, why not use our ‘start a claim’ page to submit some information to us and we’ll make sure that somebody calls you to discuss your options and legal rights in more detail.

  217. I got assaulted at work due to someone I look after trapping my arm in a door on purpose , this resulted in 14 days off work and not being able to drive for 10 days . It caused nerve and tissue damage to my arm that will take a while to heal completely . It is in my contract that I will get full sick pay due to any injury received at work but this has not been the case. Do I have a claim?

    • We would recommend that you use our website ‘start a claim’ page to submit your contact details to us with a brief description of the incident and we’ll then call you for a more detailed discussion so that we can advise you further about any possible claim.

    • When you say unreported, do you mean that the details of the accident has not been recorded in an accident report or incident reporting system? If so, you should put a report in to whoever was responsible for the faulty equipment and do so in writing. You are certainly able to pursue a claim for compensation if you are injured as a result of negligence and it is likely that you would succeed with such a claim in this matter.

      Please call us on 01225430285 or use our website to make further contact with us.

  218. I tripped over some loose vinyl flooring at work which my mangers reported but their bosses would not approve the job after being logged for 3 months as there wasnt enough budget. Upon falling i dislocated my knee cap requiring me to get checked at my local walk in centre and one week off of work. There is a witness to this incident but would i have a case for a claim as this knee cap has dislocated previously after slips and trips?

    • You definitely have every right to make a claim against your employer in this matter. Whilst you have previously damaged this knee, it is clear that this accident would make a valid claim for compensation.

      We would very much like to pursue your claim and I would like to hear from you. Please email your contact details to me at: ian@direct2compensation.co.uk so that I can call you to further discuss your enquiry and help you start a claim?

    • If you are required to attend a hearing, no employer can refuse you the right to attend. It may be that they request that you use unpaid leave or your annual leave allowance to attend, but they cannot prevent you from seeking justice.

  219. My friend is claiming and is with an agency but was told he was going to get a contract. But prior to that he had an accident and ended up in A+E for well over 6 hours. As he was unsure on how long he was going to be at that facility he decided to claim as many co-employees had suggested. Now he is feeling a lot of pressure from one manager in particular. He has not only said it would be in his best interest that the claim didn’t go forward but has given him one night to write a statement for the company’s insurance. He is at a loss.

    • Your friend’s manager is acting illegally if they are trying to coerce the claimant in to dropping their claim. Your friend has a legal right to make a claim for compensation if the cause of his injuries was down to employer negligence or through no fault of his own.

      Your friend should immediately report this Manager to the senior management team of the employer and also to the agency that have placed him with this firm.

  220. I was working as a support worker with a young adult (17 years old) with autism. He attacked me quite severely, leaving me with concussion, whiplash, head injuries etc. I attended Hospital but this incident has left me with anxiety, sleepless nights and I’m suffering from this trauma.

    • Did your employer ensure that the risks posed by this particular person had been correctly assessed? The employer has a requirement to (so far as practially possible) risk assess such situations and also ensure that the appropriate training, equipment and support is in place to minimise the risks of injury or damage.

      In this case, you have clearly suffered a traumatic injury and the psychological trauma you cite is completely understandable. I would strongly recommend that you ensure that all of your phsyical and emotional injuries are noted and discussed with your Doctor and that a full report in to the incident is logged with your employers.

      We have certainly succeeded in assisting people in very similar circumstances in claiming compensation and you may well also qualify. Of course, it depends on what steps your employer had taken to make such incidents not happen but we would be very happy to help you pursue a claim in this circumstance.

  221. I was working at a company for 10month but I was injure in the first 5months my employer was taking me to the health care but nothing improved then after 10month I decided to quit because of locking fingers and even triggered thumbs, after 6month I Went back sucking for a job hoping to be given a different job compared to my previous job , they sent me to their doctor to check my hands the the doctor told them that am unable to do that job again unless I will a surgery if i do , the HR told me to go back home and promised to call me in a couple of days i Waited for a month up to now but before that I met with the HR outside a supermarket I greeted Him and told him sir” it’s now three weeks since I have been waiting for your call “ he replied I don’t talk about business outside the company, I understood , I am still unemployed I even decided to move from Philadelphia to Houston I look for a job

    What can I do , in short I consider that I was injured at work then denied to be reemployed

    • The right to claim compensation apply under UK law whenever injury is caused by negligence or a failure to fulfil statutory duties. Therefore, in this case whether or not there is a valid claim will depend on the nature of the injury that has been sustained and how the injury was caused.

  222. I was at work. And a work colleague cut my arm with a non retractable Stanley knife. He was supposed to be using a safety knife. I had to go to a&e and have 10 stitches in my forearm. Can I claim compensation from my colleague personally without involving my company?

    • Claiming directly against your colleague is likely to be almost impossible to do. It is unlikely that they have the financial wherewithall to face a claim and proving that they were personally negligent in this matter may be difficult too.

      We have pursued claims for workers injured in the same way when an employer has failed to ensure that the correct safety knives are used and you could consider doing the same.

  223. I had a seizure at work after informing my manager I was left unattended without seeing a first aider or any other management staff for 45 minutes. does this count as gross negligence?

    • It is certainly foolish and not good practice as it would have been wise to immediately call medical professionals to attend you.

  224. I had an accident at work. The cleaner and myself collided in a warehouse of the supermarket I work in. It resulted in my foot and ankle getting jammed between a pallet truck and the wall. A month later after working through the pain (we are not allowed sick days) I went to doctors and they put me on sick for week. I did not get payed not even ssp. 1 year later and they are still punishing me for my accident.
    Do I have a claim?
    I am in ongoing physio for my foot.
    As I didn’t get to go to to doctors straight away they are not 100%
    Sure what I did to it but they have said I tore my ligaments.

    • Was an accident book entry made regarding the incident? We would like to speak to you further about this and suggest that you use our ‘start a claim’ page to send us some further details including your phone number and we’ll call you to discuss this. Alternatively, you could call us on 01225430285.

        • Our phone lines are open from 9am – 5.30pm Monday to Friday. You can also leave voicemails for us if we are unable to answer due to demand and we’ll always call you back within 30 minutes. Alternatively, you can request a call back via our website and state what time you would like us to call you.

  225. I was contracted to clean at a lorry place. I was cleaning the offices and had to come down a lot of stairs which were out side. I was taking rubbish to the bins when my ankle gave way and I fell 3 steps from bottom. I rang my boss but he didn’t come out so I had to ring my Husband to come and fetch me to take me to Hospital. I found out that I had badly sprained my ankle. I was only in the job 2 weeks. I do have a disablity of which i told my employer. The week after my boss came out to my house to fill in a accident report and then he told me that I wasn’t allowed on the site anymore.

    • If your employer has terminated your employment in a manner that you think could be contrary to employment law, you should immediately contact your Union or speak with an employment law Solicitor.

      Regarding your injury at work, if you fell simply because your ankle gave way, you would not be able to pursue a claim for compensation. However, if you fell because of employer negligence or a fault with the stairs in question or some kind of tripping hazard on the stairs, you could pursue a claim.

  226. I smashed half my front tooth out an fractured others at work when a lump of metal fell around 9ft in to my mouth. The Dentist’s bills are mounting up and i’m feeling like I am never going to get my nice set of teeth back. Can you help?

    • It certainly sounds like you have a valid claim to pursue against your employer. The piece of metal that fell on to you was clearly something that ought not to have happened.

      If successful with a claim, you would be able to recover compensation for the pain, discomfort and distress caused by the accident and injuries and also recover all of your medical costs, loss of income and other costs.

      To pursue your claim with us, please go to our ‘start your claim’ page and submit your details to us. One of our expert staff will then call you to discuss your situation in more detail, explain our easy to understand No Win No Fee claims process and ensure that the right specialist Solicitor is appointed to pursue your claim.

  227. Injured at work, (deliberately,i feel) by a co-worker who is a Consultant Neurologist and obviously he is denying it.

    I am now waiting for an operation and have been off work 11 weeks so far and have no idea when my surgery date will be. I am also worried as I do get 6 months full sick pay and that time is running out and I cannot afford to go half pay. Work have investigated the incident but they are saying he did not mean it as he did say a limp sorry to me while my head exploded with the pain he caused. I have a meeting coming up with him and my boss soon which I feel I’m not going to get any satisfactory answers as the questions I wanted to ask him such as why did he do it, my boss says I cant ask!!!

    • Do you have any evidence to support your view that you were injured on purpose? If so, you need to go to the Police to report this as an assault matter and you could then seek to make a claim under the Criminal Injuries Compensation Authority scheme.

  228. I’m 18 week’s pregnant, a quality controller intern with a one year contract with my employer. On the 10th of August my fellow employee pulled me from the back and I fell hard on my buttocks. Since then I have been in and out of the GP surgery. Bed rest was suggested as the only treatment I can get as I have this unbearable back pain that prevents me from sitting down or walking long distances. Recently the GP said I must see an Orthopedic Surgeon but at the Hospital they said I can only be seen by the Physiotherapy team because it was impossible to do an x-ray on me due to my pregnancy. My employer wants me to quit my job because I haven’t been able to work since the accident and I was told my sick leave days are finished so they can’t continue to pay me. Since I was told they are going to investigate this matter but they have been quiet about it. My contract is supposed to end 31 May 2019

    • From what you say, our view is that you need to seek the advice of an employment law specialist to ensure that you are no mistreated by the employer.

      Unfortunately, we don’t think that you can pursue a claim for personal injury compensation as your employer appears to have played no part negligently in this matter.

  229. I had super glue in my eye at work. I have recorded near misses previously and there is no SOPS for this job. Fortunately, it seems that my eyesight is ok and I was lucky that the hospital staff managed to dissolve the glue and gave me an eye patch. The glue shouldn’t be used at all in this work. It is someones fault as the rubbers don’t fit so they told us to glue them. I was at Hospital 5 hrs.

    • We would be interested to know more as to how the glue came in to contact with your eye and whether your employer has taken the appropriate steps to minimise the risk of injury such as providing eye protection etc.

  230. I fell in work 5 weeks ago, resulted in snapped quad tendon – had operation to repair. Was working as a community carer with a new client which started day before accident. No care plan was in place just brief note saying what to do. Did what i was suppose to do, after finishing the task when to turn light on, no light came on. Apparently the light works on whichever switch was used last with the lights – 3 switches for same light, one at bottom of stairs, one on top of stairs and one outside bedroom door. Surely this is gross negligence on part of the client and care manager as it was not stated in my note

    • The scenario you describe certainly seems unsafe in terms of not advising you as to how the lighting works. Whether or not that would lead to a successful claim is something I couldn’t comment on at this stage as further information would be needed. However, given the injury you have sustained I would recommend making a claim for compensation and contacting us for further assistance with the same.

      Have you reported the accident to your employer and completed an accident book entry?

  231. I had an accident at work. The supervisor put it in writing that it was their fault.
    I actually saw the paperwork. When I requested a copy of the report I only received
    a partial report. Is there any way that I can get the entire report by my lawyer executing
    it?

    • The employer doesn’t have to provide you with a full copy, but if you have a Solicitor acting in this matter they can request a copy and should receive one.

  232. I had an accident at work 2 years ago this month, resulted In me being off for 2 weeks as I did not get sick pay from my work as I had only been employed by the company for 9 months.. This ended up with me having an operation and now a lifelong injury.. I had to return back to work the first time with crutches and still had to walk about and do lobe work supporting

    • What was the cause of your accident? If you could explain what happened, we’ll be able to advise you as to whether or not you can claim compensation and recover the lost income you incurred because of your accident at work.

  233. I was required to perform repetitive tasks at work for over a month. I told my boss about pain I was feeling, but ultimately was still directed to keep working there (for what ended up being several more weeks). I now have seen my doctor and may be injured, and only now have been taken off those tasks.

    Any advice on this? I tried venting my frustrations with my boss (why wasn’t this handled better, more rotation etc), it didn’t go well…

    • If your Doctor diagnoses your injuries as being caused by a repetitive strain at your place of work, you should seek to pursue a claim against your employer. The employer does have an obligation to listen to any ‘complaints’ or warnings of injury by employees and take appropriate action to minimise any risks to health. In this case, it seems that the employer has failed to do so.

  234. I had an accident at work on Thursday – a blow to the head, but this wasn’t put in the accident book as my manager was in a rush to get home. I have been to the Doctor today and was told that I don’t have concussion and was told to take paracetamol.

    I don’t feel well enough to drive to work as I have blurred vision, swelling to my head, face and I am feeling very sick. I can’t turn my head fully to the right as I have pain in my neck and left arm.

    I wasn’t advised that I should be signed off but told to go to A&E if my symptoms get any worse. I have been at my job for 3 weeks now, have had no manual handling training, or safety training. I work at a playgroup where equipment has to be put away each evening into a timber frame with prop up lids that are are only secured by a bit of wood.

    I am concerned that I don’t feel well enough to drive an hour to go to work but don’t get sick pay and cannot afford to be off.

    Do you have any advice on what to do?

    • If you were hit on the head by the prop up lids on the timber storage frames that you have to store the equipment in, I would be of the view that you have a valid claim for compensation. It would seem to me that the piece of wood that is used to prop the lid up is an insufficient and unsafe way of keeping you safe at work.

      On the matter of your ongoing and worsening symptoms, I would strongly recommend that you attend A&E or return to your GP for further consultations. Concussion is a serious injury and needs to be appropriately treated.

      If you are not fit to work or drive, you should not work or drive. Whilst this will cause you to incur a loss of income, should you go on to have a collision whilst driving because you are impaired by injury you could face serious consequences.

      You should pursue a claim for compensation against your employer – a matter that we can assist you with. If you were to succeed with a claim, we would recover your loss of income as well as compensation for your injuries. You can pursue your claim by using our website to request that we call you at a time that suits you or you can call us on 01225430285.

  235. I did receive a payment that was decent and I needed to take due to the situation I was in at that point and they were not going to issue interim payments even though I was desperate. As I signed to say OK to that is it all over or due to the ongoing problems can I still seek compensation.

    • If you agreed to a full and final settlement, it is just that – full and final. There is no going back for further damages – regardless of your personal situation.

  236. I fell over in the street while carrying out work duties and fractured my wrist. Once returned back to the shop my manger did not believe I hurt myself and made me carry on my work duties in the shop. She let me go the hospital two and half hours later. I was off work with a sick note for one week and took two week holiday pay off as I couldn’t work with a cast on. Once I returned to work a week later my daughter fell off her horse and had cuncussion and two ruptured ear drums. My manager wouldn’t let me leave. The following day I asked to leave early as my daughter couldn’t be left on her own. I was allowed but my manager blanked me all morning. A couple days later I was back at the hospital as the ambulance took us back as my daughter had clear fluid coming from her ears. I tried phoning work at 6am to say I would be late but there was no answer when I did finally get through I was already a hour late but they covered my shift as I couldn’t get threw to them. One week later at the end of my shift I was informed that I was getting one weeks notice to leave my job from having to many sick days. But I broke my wrist doing work duties but not on work premises and im a single parent so I couldn’t leave my daughter on the day in question. So now I have lost my job.

    • Your employer has not treated you very kindly in this situation and hasn’t shown you any compassion. However, that alone is not sufficient grounds to pursue any legal action against the employer.

      With regards to your dismissal from work, I cannot say whether or not that process has been handled legally and correctly. However, the employer could be in trouble if they have not followed due process. With that in mind, you should contact an employment law specialist urgently to make enquiries to see if you have any grounds to make a claim against your dismissal.

      We can however, help with the fractured wrist and a possible claim for that injury. Can you respond advising what caused you to suffer your injury? If you tripped on a broken pavement or hazardous surface or slipped on something, we might be able to make a claim on your behalf.

  237. I had an accident at work where I walked into a bit of machinery, parts were not visable.. The health and safety office had told my boss 20 mins beforehand that the machine needed to be moved as it was a hazard. ..i ended up in A&E having xrays, I have soft tissue and ligament damage lots of swelling and am on crutches. I’m only a casual, so don’t have set shifts, but this happened in a Thursday and I was due to work Friday and Saturday as well. Are they liable to pay me for those days as they’ve only offered me to take them as holiday.
    I haven’t signed any contract with the company, nor was I trained by a person qualified to train me. I had no interview or induction, I just turned up one day and started work.
    Is it worth me making a claim or not?

    • Given your description of your accident at work, there is a strong likelihood that you would be able to hold the employer liable should you opt to pursue a claim for compensation in this matter. Given that you are on crutches and suffering from mobility limiting injuries and a loss of income, you would be able to recover compensation for the injuries sustained and all lost income if you were to make a claim and succeed.

      Your employer is not obliged to pay you for your missed shifts, even though you were injured at work and the only way to recover that loss of income is to make a claim against the employer.

      We would be very happy to assist you with the process of making a claim for compensation and invite you to call our new claims team on 01225430285.

  238. I am engineer and work in a factory with very large ovens i was called to a strange smell inside the oven as i opened the door was a large gas explosion which pushed me 10-15ft across the floor sustained soft tissue damage to ribs bruised lung bruised hip multiple cuts to head had a ct scan at hospital taken by ambulance also had concussion and am left with a scar on my face and mentally affected me in my job still was off work 2 weeks on full pay 6 weeks light duties my question is would it be possible to claim as i know the ovens are regularly maintained and i am qualified engineer but no formal training on ovens although we regularly work on them

    • You certainly can make a claim for compensation in this matter and we would very much like to help you with this. Please use our ‘start a claim’ page or call us on 01225430285 so that we can speak with you, explain the claims process and obtain the details needed to enable further consideration of this claim.

  239. Hey I just started working at my job through a temp agency and we unload and wrap big boxes. I was there for a few day. On September 11 Tuesday I was wrapping a set of refrigerator and I took two steps back and about 15 seconds later I got hit by a forklift that was carried four refrigerators. he didnt beep the horn and I told the boss of the building .his only concern was if I could continue my work .I said I will be really slow cause my back was hurting .he put me in there older building I did nothing there cause its slow there. After work as I got drop off I got a call from the temp agency asking what had happen. They then told me not to show up for work they wanted to see me in person. I told them my situation and he got on the phone with the boss of the company I was working for. he came back and told me that they said not to come back to work for two weeks and I didn’t receive any type of compensation. I was hit Tuesday September 11 2018 what should I do

    • In the UK, any forklift operator is required to undertake suitable training and must hold a licence to drive such a machine. There are strict requirements about where a forklift can operate and how there must be audible notifications of the presence of a forklift. As such, you should seek to make a claim for compensation.

  240. Was hurt at work helping a plumber do his job that he said my work stipoed him doing his work so i went to sort it ended up putting back out herniated disc plus trapped nerves and numbness around groin and hip

    • You could have a claim for compensation, but we need to know more about your workplace and the circumstances of your injury before we can advise further. To that end, please call us on 01225430285 so that we can discuss your injury at work and offer advice as to whether or not you can make a claim for compensation.

  241. My husband pulled his back out at work lifting a heavy tabletop, the pull resulted in an infection in his spine, and MRI results have shown he has muscle and nerve damage and sciatica as a result. He has taken 1 day off work at the beginning of the accident. Logged in their accident book and received a light duties sick note from his doctor, which was renewed this week for another month. They haven’t accommodated him much at all; kept him on similar lifting jobs of which he has to take regular breaks from and rest his back, and management are now “watching” my husband and asking other staff members to report on how much work he’s doing. I’m fearful that they are going to sack him, exasperated by the fact that we recently had a child 6 months ago. He has worked there for 18 years. Can they do this to him? They are not exactly sticklers for the law…

    • The employer cannot ‘sack’ your Husband for being off work sick. However, if his injury is long lasting and renders him unable to do the work that he was employed to do, the employer can – if they follow due process – eventually terminate his employment on the basis of ill health. It is important to state that he should seek specialist employment law advice on this issue should the employer start such a process.

      On the actual injury issue I wonder whether his employer could be liable for his injuries and if so, perhaps a claim for compensation and loss of income could follow? Has your Husband’s employer provided manual handling training to him during his work? Do they offer tools and equipment for lifting heavy items?

      We would very much like to discuss the possibilities of a claim with your Husband and invite him to call us on 01225430285 or use our ‘start a claim’ page so that we can offer advice and find out more about this matter.

  242. I slipped at work on my trousers onto my hand fracturing the scaphoid as they are too big for me which I told my manager about. I reported it to the manager on shift who failed to report it into the accident book and didn’t let me go and get it seen. I was in work for a few hours until my shift finished (still not reported into accident book) and went to a&e. I was given a bag of ice in a plastic glove to put on the swelling at work?.
    Even though it’s not exactly there fault as such. Am i still eligible to claim?

    • In theory you would have a claim against the employer. If they provide the uniform, it would be required that the uniform wasn’t dangerous to you. As the uniform was too big and caused a slipping/tripping hazard your employer could be liable in this matter. That they refused to record it in the accident book was poor on their part. You should email your employer (General Manager & HR Dept) to make a report of the accident at the earliest opportunity. You should draw attention to the oversized uniform trousers and that your shift manager failed to change them before you fell.

      We would be happy to further investigate a claim for you, so please use our ‘start a claim’ page and we’ll call you to discuss this with you.

  243. I was involved in a work accident in 2010. My front tooth was chipped, and workers comp would only approve a filling to fix it. I had to have it redone twice in the next year, but fortunately or unfortunately, the filling has lasted since, until now. Now it is chipped (very lovely that it is the front tooth!). I called KESA (KY) to ask about getting it fixed and was informed that it was a medical claim only, no time was missed for work (I missed 2 weeks), and that the statute of benefits expired in 2012. This will be expensive to fix, and I feel like it should be covered by Workers Comp. Am I just out of luck? Is there anything that can be done? Thanks!

    • UK law allows claimants a maximum claim limitation period of 3 years from the date of an injury in which a claim can be made. If more than 3 years has passed, then it is not possible to pursue it any further.

      For more information on UK claim limitation periods, you can read about how long you have to make a claim via this link.

  244. There was a floor access panel in the floor which was not fitted into the floor correctly, there were no signs or security to tell me otherwise. I stepped on the loose floor panel and the wood impacted my ribs, the doctor has said bruised ribs and 2 weeks off work, please advise

    • Given that the floor access panel was not correctly fitted, you have every right to pursue a claim for compensation. We would be very happy to help you with this claim and as such, please call us on 01225430285 to further discuss this with our expert staff.

  245. Tracy

    Hi I had an accident at work in June2016
    I had a solicitor put in a claim for employers liability, and their insurers rejected the claim, my solicitor has informed me that they don’t think I would win if i peruse through court, I’m annoyed at the fact that I am now classed as disabled by the DWP, have used all my statutory sick pay, and had to apply for ESA have jumped through hoops with them to be turned down and am now appealing their decision, all this is going on whilst I am waiting for a full knee replacement, I have lost out on wages as have been off work waiting for my full knee replacement due to the accident at work, just wondered if there was a way to claim anything from my employers. I am still employed by the company
    Thank you

    • If you have been represented by a specialist Personal Injury Solicitor through the claims process and your employers insurers have been able to mount a robust and strong defence against the claim, it is unlikely that you would be able to do anything further.

      I assume that your Solicitor has taken the defence to a Barrister and been given an opinion that your claim is unlikely to succeed in front of a judge. As such, you would be likely to get the same opinion from any specialist Solicitor.

  246. I work in a bar, the old non stick bar floor had recently been torn up and the floor had now been painted with a shiny and slippery when wet surface. For the last 2 weeks I had been saying the floor is unsafe to work on as it’s very dangerous when wet and working on a bar there is bound to be some form of spillages. On Monday morning , I was putting some glasses in a shelf and in the middle of the floor , due to a leak from a bottle bin, there was some liquid. I ultimately slipped on this and as a 6ft male hit my head on the bar surface very badly and had to go a and e with suspected concussion and a bleeding wound just above my eye socket that is more than likely going to scar according to the hospital. I suffered from a lack of memory as I do not remember the incident taking place and have only got my information of the incident through looking at the cctv of the fall. A video that is now saved onto my phone. With a bleeding head, my duty manager said I should be okay to go without visiting a and e explaining I should go back to work , it was with my own advice that I decided to go to a and e. Would I be able to back to a claim against the business for the ultra slippy floor and poor first aid treatment ?

    • The employer has been negligent – by the sounds of it – with regards to their new floor surface. Given that you have put them on notice of your concerns regarding the dangerous and hazardous nature of the floor surface and their inaction to that report of a risk, you have a very strong claim for compensation against the employer.

      I would recommend that you contact us further as we would be very happy to take forward your claim against your employer for the injuries and any subsequent loss of income or cost you have incurred as a result of your fall. You can call us on 01225430285 or use our website to get your claim started.

  247. I have 2 prolapsed discs in my neck. I was doing a hard labor civil construction job not sure exactly when I did the injury though. I started getting pins and needles in my right arm that has slowly increased to being very painful burning sensations down my right arm. I can not work and am on a waiting list to get a discectomy to relieve the pressure on the nerves. At work we were always having to pick up items that were really heavy and were often understaffed for the work we had to do. Do I have a claim?

    • We should commence a claim in this matter at the earliest opportunity. The employer you were working for would appear to have been negligent towards your health and safety and as such, you have a right to seek compensation for the injuries caused to you. Do you know when your symptoms started? As long as they did within the past 3 years, you have a reasonable prospect of succeeding with a claim for compensation.

      If you would like to start your claim, please call us on 01225430285 or use the ‘contact us’ option on our website and we’ll call you.

  248. I work in 2 jobs – each one being part time. I had a accident in 1 of my jobs and hurt my back, as a result of which I was out of work for 5 weeks. The job it happened in, I have been working there for 12 years. This job paid me while I was away from work, but I lost 5 weeks pay from the other job which in total was £937.50. Can I make a claim against the employer and their insurance in which it the accident happened?

    • You are able to make a claim against your employers insurance for the injury you sustained and any loss of income – including lost income or costs that are not related to your employer. You would succeed with a claim should you be able to demonstrate that your employer was negligent and the injury that affected you could have been avoided.

      Please call us on 01225430285 so that our expert staff can have a chat with you. In just a few minutes on the phone, we’ll be able to identify whether or not you have a valid claim and if so, help you get the process started. Alternatively, you can use our ‘start a claim’ page to provide us with your detail and we’ll call you.

  249. I work for a supermarket. Whilst at work, a customer hit the back of my foot with their shopping trolley. A few days later, the injury to my foot was infected and I ended up in hospital. I had to have surgery and almost had to have my foot amputated due to this. I had to return to work before earlier than the Hospital recommended as I was told that I had no more sick pay left which turned out to be untrue. Can I claim for my injury from my company?

    • Although your employer was not directly responsible for the accident and injury to your foot (as the trolley was being used by a customer), you could still seek to make a claim against your employer.

      It could be that the trolley in question had a dangerously sharp piece of metal that ought not to have been present, in which case you could succeed with a claim. Also, a question to ask is whether the employer has advised the staff members about appropriate footwear that would minimise the risk of this incident being repeated.

      My initial view is that it is not 100% clear if you have a claim, but I do think that it should be further investigated by our expert Soliciors. To this end, I’d suggest that you call us or use our ‘start a claim’ page to submit some further details to us. We can then present the enquiry to our expert Solicitors for you and they will then be able to advise you as to whether or not you can proceed further with a claim.

      Remember, we work on a fully no win no fee basis – you really have nothing to lose by contacting us.

  250. I started work at a fast food restaurant and had an induction. I had to shadow other employees and was told to wear gloves to handle goods, so I went to collect them. However, whilst on my way, I slipped on the floor breaking my glasses, injuring my mouth and teeth with bruising to my upper eye, knee and elbow.

    My Manager helped me up as I was stunned, then wrote it in the accident book. I went to A&E and I really felt sick. I also had to go to a Dentist. I am very worried that my teeth are damaged.

    After the accident, my Manager said that the floor was not wet and he blamed my footwear for my fall. I was wearing ‘pumps’ with a rubber sole with good grip! The floor was very slippery and I was not told about the surfaces or given specific instructions regarding what footwear was required. In my view, I did not receive adequate health and safety training and there where no signs to warn about the slippery floor. Am I entitled to claim compensation?

    • Given the lack of training you mention, no specific instructions regarding appropriate footwear and no hazard warning sign on display it would be wise to further proceed with a claim for compensation.

      Of course, the employer may be able to mount a robust defence to this claim, but we think you should call us on 01225430285 so that we can seek to pursue this matter further for you.

  251. I got hurt at work by a fabric cutting machine. Two fingers on my left hand were badly laceration and I had to go to Hospital for emergency treatment. An Ambulance had been called but as the wait was so long, I went under my own steam to Hospital.

    Once at Hospital, the Doctor stitched my fingers and I transferred to another Hospital. At work they didn’t even do anything about my injury until very recently. My fingers are still in considerable pain and I can’t even wash myself properly.

    • If your hand was caught in the fabric cutting machine through a lack of training or supervision or because of a faulty or missing safety guard, you woul dbe able to succeed with a claim against your employer

  252. I work in a factory. Whilst moving from one job to another I was distracted by a senior member of staff calling an order, I tripped and fell over a pallet. There is no clear walkway from one work station to another and it is always cluttered with boxes etc. I fell and broke my arm. I will be off work for up to 5 weeks . I don’t want to claim but I can’t afford to be without pay for this length of time, and also don’t want another member of staff having a similar accident . Do I have a claim?

    • Your employer has a responsibility under the Health and Safety at work act to ensure that the workplace is as safe as possible and that hazards that could cause injury are removed. In the scenario you describe, it would appear that there has been employer negligence here and you can seek to make a claim against your employer for the injuries and loss of income you have sustained as a result.

      The point you make about not wanting to make a claim against your employer is a commonly made one. However, the loss of income that you will suffer because of their negligence is a very understandable motivating factor in leaving you no choice but to pursue your legal right to claim compensation.

      Please call us on 01225430285 or use our website if you would like to make a claim. We would be very happy to help you.

  253. I am a bus driver and I got hurt during a rest break at work. I saw the Doctor about my injury and he has said that I must not drive for 2 weeks. I have reported this to my employer along with the Doctors instructions that I should lift nothing weighing more than 10lbs. However, the employer has said that they want me to do cleaning work in place of driving. What should I do?

    • If your employer is attempting to help you avoid a loss of wages through enforced absence from work (employers do not have to pay your usual salary whilst off work – even if you are off due to an injury sustained at work) and are offering cleaning work as ‘light duties’, then there is no harm in accepting the work for that 2 week period.

      However, if the cleaning work requires excessive lifting and moving of items then it could further worsen your symptoms and should be avoided.

      We would be interested to know more about your injury as you could be able to make a claim against the employer for the injuries sustained. If you would like to discuss that with us or want to know more about your rights, please call us on 01225430285.

  254. I had an accident at work which was me falling of a ladder and breaking my leg which required surgery with a metal plate and 13 screws.
    I had a previous accident 2 years ago that also involved me falling of a ladder and badly bruising my leg. I didn’t claim for this and after taking a short break went back to work
    I am still recovering from the second accident but have now been informed that if I return to work I will no longer be able to do ladder work and as a result my job title and wage will be reduced.
    I have worked for this company for over 13 years and don’t remember ever having any specific ladder training
    Where do I stand if I feel I am more than able to go back to my previous role and salary?

    • If your employer has failed to provide you with adequate training to work at height they could well be held liable for your injuries as a result of employer negligence. Working at height is a foreseeable danger and as such requires an employer to provide training to ensure that the risk of a fall from height is reduced and also ensure that the ladder equipment provided is fit for purpose and regularly inspected and maintained.

      In your case, my initial view is that you have a valid claim for compensation against the employer for compensation for the injuries you sustained. If you would like to pursue a claim against your employer, please call us on 01225430285 or if you would like me to call you directly, please email your contact details to me at: ian@direct2compensation.co.uk

      On the issue of returning to ladder work, your employer cannot prevent you from working at height without adequate reason to do so. Therefore if you are deemed fit to work by your Doctor and able to work at height there is no reason for the employer to withhold your current job role and income from you.

      • Hi Ian
        I’ve now been told by the doctor that I can return to work on light duties- with no ladder work or driving at the moment. Can my boss pay me less for returning to work on light duties- and if so does this have a bearing on salary etc when I’m back to full fitness and duties.
        Many thanks

        • Depending on the pay structure of your workplace and your specific agreement with your employer, there could be scope for you to receive a lower wage if you are unable to perform some of the duties you would normally have responsibility for. As an example, if you work in a warehouse and drive a forklift you are likely to receive an additional supplement for being a licensed forklift operative. Therefore, if you could work but not operate the forklift, your employer may temporarily reduce your income to that of a warehouse operative. There should be not impact on your long term position once you are back to full health.

          If you do receive a lover than usual income due to the injuries you have sustained at work, you could seek to recover the difference or lost income by way of making a claim for personal injury compensation against the employer – if they were negligent (or any other organisation or person if they were responsible) in this matter.

          If you need any assistance or want to discuss your situation with our expert team, please call us on 01225430285

  255. My partner had had a serious accident at work , the place of work is a leased building and joins to the landlord next door there is a fire door which they use to move a genie work platform in and out when they lend it to us . I was duty manager at the time and was asked to arrange to move the genie next door as they needed it back , I have never moved it before , when I got to the door the machine is on wheels and it does not fit through so there is a lever you pull to manoeuvre it through She was looking for the lever and pulled towards her what She thought was the correct thing and the machine tipped on to her and she landed on the floor with the machine on top of her resulting in her leg being crushed and a broken ankle , knee and shin and 2 large open wounds was hospitalised and operated on and now had a plate and a rod in her leg and is also suffering mentally from the trauma of this .

    • The accident you describe and the subsequent injuries sustained by your partner indicate to me that there should be further investigation with a view to making a claim for personal injury compensation after this accident at work. The ‘genie’ item you mention clearly poses a risk to health and safety if not moved correctly and as you or your partner had not been trained in how to move the item it is likely that a claim could succeed. Given the severity of the injuries and permanent implications that surgery to the leg and metal work within the bone structure presents, this claim could have a substantial settlement value if successful.

      Please call us on 01225430285 or use the ‘start a claim’ option on our website home page to contact us. We can then obtain some further information and get this claim started.

  256. Hi,
    I had my works van repaired then about 5 days later it had a diesel leak and it then caused me to have time off work as i am an ashmatic. This has now caused me to be given a Informal Warning – Absence letter.
    Which states i have had 17.5 days over 4 separate occasions which equates to 6.7%, exceeds the trigger point of 7 days (2.68%) in any 12 month rolling period. I had 13 days off cover by a sick note from my doctor for the whole period. Is there any thing i can do about this in law as I think the company is being unfair as it was caused by their van.

    • You may be able to pursue a claim against the employer for the asthma caused by the diesel link, but it would not be straightforward. Given that the van was repaired and then developed a new leak 5 days later, the employer is likely to be able to argue that they had taken appropriate action to minimise the risks to your health. However, there could be a claim so it might be worth using our ‘start a claim’ page to send us some details and enable us to get a specialist Solicitor to look at this for you.

      On the issue of your sick leave and informal warning, you would need to discuss that aspect with a specialist in employment law.

  257. Hi around 4 years ago I was on a job in work which was hurting my arm I complained and was left on it but eventually went off sick (all documented in work) after years of tests, physio, scans and X-rays they have now found out that being in that job has lifted my ribs and I will have to have a major op to release my nerve and artery as they are being squashed and stopping my arm working. I ne we originally claimed as I thought it wasn’t serious and physio would fix it but now it’s major can I still claim?

    • Claim limitation is a strict requirement and allows a maximum period of 3-years from the date of an accident or injury in which you can seek to make a claim for compensation.

      In your case, as you were injured 4 years ago it could be that you are now statute barred and unable to take action.

  258. i have worked for the same employer for over 20 years i had to have a knee op in 2012 which at the time the surgeon did say it was my type of work that caused it . i then had to have my other knee done in 2015 . i have now been told i need a hto on my left knee as i’m to young for knee replacement do i have a claim ?

    • You may have had a claim against your employer, but our concern is that you are outside of the strict 3-year claim limitation period.

  259. Hi
    I work on a chemical waste plant as an engineer, two weeks ago a bursting disc failed and I inhaled toxic vapours, I was not seen by a first aider but sent home. Throughout the night I was not well and went to hospital where I spent 7 hours and was signed off work for 2 weeks. One of the managers at work asked me to go back to work on light duties even to I had a sick note last week I spent 36 hours in hospital as I was still not improving I have another sick note for two weeks, do I have the right to make a claim.

    • Yes, you do have the right to make a claim. It is important to ensure that all symptoms and ongoing problems associated with the inhalation of vapours are noted with your GP or Hospital Doctor.

      If you would like to find out more about making a claim, call us on 01225430285 or use our ‘start a claim’ option on our website.

  260. I got hurt in the forehead at work. A cut that required stiches. I declined to go to hospital but do have headache and want to go home. Will it be covered?

    • If you are unable to work, your employer may not pay your usual income to you as they are not obliged to. To recover your lost income you would have to make a claim for compensation against the employer which would succeed if the cause of your laceration can be attributed to employer negligence.

      Why not call us on 01225430285 to speak to our expert staff? In just a short phone call we would be able to ascertain whether or not you have a valid claim for accident at work compensation and offer you the advice you need.

  261. I was invited to a works’ conference abroad where we were taken skiing during the day. I broke my leg above my right ankle on the first day within the first two hours!! as the binding didn’t release when I fell over (this was the first time I’d ever skiied). I have had to have 4 operations since on my leg, my hip and my ankle. Do I have any right to claim?

    • It would be very difficult to hold the employer liable for the injury you sustained in this incident. Whilst they employer may have invited you to a conference, it is likely that the fact that skiing is an inherently dangerous activity that does present the risk of injuries such as a fracture. As such, it could be argued that you didn’t have to do the skiing and that it was just an unfortunate accident.

      You mention that the binding didn’t release when you fell. Whilst ski bindings are designed to release when excess pressure is placed on them in a fall it is not always the case that they do so. To prove that your bindings had been set incorrectly would be extremely difficult.

  262. I was recently involved in a slip at work while pushing a non running vehicle for a large auction company I slipped in the yard I worked in and damaged the muscles around my knee to the point it wasn’t weight bearing for a few days . I attended hospital for an X-ray and had a day of work due to this . My fall was in a section of the yard where there is a transition from loose stones to tarmac on a slight gradient . I was given no manual handling training or an induction to the company and was employed as a car cleaner so I believe being asked to do this initially was wrong . Do I have grounds for a personal injury claim as I am still getting pain 8 weeks after the initial incident

    • The scenario you describe would indicate employer negligence in this incident and as such, my initial view is that you do have a valid claim against your employer for the injury sustained.

      If you would like to pursue a claim or find out more, give us a call on 01225430285.

      • I hurt my back at work Dec 26 2017 lifting a heavy patient. I filed a claim at work and went to the doctor which I was placed on light duty for 3 weeks. I no longer work there but have noticed that my back is hurting worse now than it has been months ago.

        • UK law allows you a period of 3-years from the date of your accident or injury at work in which you can make a claim. With that in mind, you are within that time frame. If you are still suffering from symptoms related to your injury at work, make sure you see your GP in order that the details can be properly reported and recorded on your medical records.

  263. I broke my hip while at work while on a bicycle. The company I work for were fine and paid me while in I was off. However it looks like my long term prognosis may mean I can’t pursue other jobs limiting my career choices. The company had a clear health and safety policy. My query would be if they would be liable for long term injuries and physical limitations despite this.

    Thanks

    Phil

    • Your employer will only be liable for your long term situation and physical limitations if they were liable for the initial cause of the accident. As you were riding a bicycle, you could hold the employer liable if the bicycle belonged to the employer and was not regularly serviced or repaired. Also, did the employer provide any training for safe cycling?

      I’d suggest that you get in contact with us by telephone (01225430285) or by using our start a claim page so that we can further investigate your claim for you.

  264. I have only been in my job 5 months, 2 weeks ago I injured my hand in the works heavy folding lift door causing severe swelling I was given first aid on site & could not use my hand so I went to hospital I had an xray which showed the tissue & tendons were very swollen, I was told to keep my hand elevated & to apply ice also it would take 2 to 3 weeks to heal, longer if I used it i was told I cannot get sick pay because i have not been there long enough what should i do?

    • There is no requirement for the employer to provide sick pay, but you should qualify for SSP.

      To recover the rest of your lost income and obtain compensation for your injuries and other losses, you can seek to make a claim against your employer. In your case, were you trained to use the door? Was there a fault with the heavy door?

      You should call us on 01225430285 so that we can discuss your enquiry in detail and identify whether or not you can pursue a claim against your employer.

  265. Hello,

    2 1/2 years ago I was hurt on the job. I was pushed over by a pallet of product that was poorly shrink wrapped. It knocked me down between a semi loading dock and the semi trailer. My leg was completely impaled by a piece of metal. I was not treated well by the workman’s comp adjuster. They did pay for my ambulance bill and doctor bills but I never inquired about a personal injury claim. Here over the last year my leg is now starting to cause me cramps, aches and pain. My leg is also still bruised and badly scarred 2 1/2 years later! I am no longer with the company and am wondering if it’s to late to do something about my leg with care and treatment.

    • UK law allows any person injured whilst working in the UK a claim limitation period of 3-years in which they can take action. In your case, it would appear that you should be able to pursue a claim against your former employer for your injuries and losses.

  266. I started working in a factory nearly 3 years ago. I was in a team of 16 people and the job involved lots of manual handling and heavy lifting. Since I started work there, I was bullied and discriminated by my supervisor and my manager, sometimes the department was understaffed and the roles were divided according to friendship.

    Since November 2017 due to the fact that I have been forced to work more than other colleagues and always giving me the hardest roles, I’ve started to suffer unbearable back pain and decided to file a complaint against my superiors. Shortly then my manager sent me to work for a day in a department where I had to pick up and push 25 kg bags knowing I had back pain. After that day I went to hospital because I got very strong head, chest, neck and back pains. My health has worsened and I was forced to take time off due to my pain and I have been signed off sick since April. Since then I’ve been getting a lot of painkillers from my doctor and I’m going to start physiotherapy in September.

    One of my Doctors said that I will have this back pain for the rest of my life. After my employer failed to follow correct procedures and not dealing with my complaint properly I’ve started suffering panic attacks, anxiety and depression. My GP gave me anti-depressants. I asked HR for details of the Company Employer Liability Insurance but I have no answer from them yet.

    Can you please advise me as to whether I have a case?

    • Certainly on the damage done to your back through repeated heavy lifting at work, you may have a claim against your employer. Given the nature of the work with repeated heavy lifting and manual handling, it is imperative that your employer provides you with manual handling training and provides a workplace that allows you to follow the training and work safely. Therefore, if you think that your employer has failed in this requirement you should look to pursue a claim for compensation against them.

      Why not call us on 01225430285 (or if you prefer you can use our ‘contact us’ page so that we can call you) to further discuss your case? Our Solicitors will be happy to further investigate your claim and will be able to identify the details of the employer insurance.

  267. Hi I’m working in retail. I fell on the stairs 4 weeks ago and my company took me to Hospital and paid for everything as I had broken two hands. I’m still on sick leave and got paid my usual salary, so my question is do I claim for compensation? I’m confused cause others says they must pay for my injury.

    • Your employer has acted honourably so far by paying costs and ensuring that your salary is paid. However, UK law would afford you the opportunity to make a claim for compensation against your employer for the injuries that you have sustained.

      If you would like to discuss this further, please call us on 01225430285.

  268. I HAVE ALREADY WRITTEN TO MY EMPLOYERS INSURANCE GIVING THEM ALL MY MEDICAL INFORMATION REPORTS ECT
    BECAUSE THE EMPLYER HAS CHANGED INSURERS 3 TIMES THIS COMPANY ARE NOW SAYING THEY HAVE NO RECORD OF ANY MEDICAL INFORMATION
    WHERE DOI I STAND WITH THIS

    • Do you have copies of the letters or written submissions that you sent to the insurers? If you have emailed them, can you forward a previously sent email to show the date that you initially contacted them?

  269. I suffered a shoulder injury at work for which my employer has already admitted liability.

    If I seek compensation and settle will my bosses be informed? I ask as I am worried about being treated differently.

    • Of course, when an employee who is injured at work goes on to make a claim for work accident compensation, certain people within the business will be aware. However, in most cases it is not the direct colleagues or management team of the individual claimant but the person within the business responsible for Health and Safety or the person who liaises with the employers insurance provider.

      UK law allows the right to any person to make a claim for compensation if they have been injured at work as a result of employer negligence and no employer can then discriminate against a claimant who succeeds with a claim for damages. If they were to discriminate against a claimant employee, they could face separate legal action.

      In your case, I would very much doubt that you would suffer any negative consequences as the employer has admitted liability and accepted that your injuries were their fault. However, we appreciate that making a claim against your employer is something that brings certain concerns given the relationship you have with your employer and the desire to maintain that. At Direct2Compensation we understand that claimants would rather not have had their accident than make a claim, but in your case you certainly have a valid work accident compensation claim and should pursue your legal right to seek a just outcome. Whilst a financial settlement would be part of the outcome, gaining a full medical understanding of your injury as part of the claims process and accessing expert rehabilitation therapies at the cost of the defendant is a less considered but extremely positive benefit of making a claim for compensation.

      We would be happy to pursue your claim further for you and answer any questions you may have. If you would like to get the ball rolling and find out a little more about us and the claims process we use, simply use our start a claim page and we’ll contact you to offer the help and advice you need.

  270. I was injured at work about 5 months ago I had a fall at work and hurt my back quite bad, I work for a small business ( 4 people ) and they have not been helpful at all in my recovery process if anything they have made it harder, I got approved to go on light duties 4 weeks ago but I was told they didn’t have any for me. I have now been approved to go back onto full duties on reduced hours for the first 4 weeks to get my work fitness back up but my employer doesn’t want me back. They also filled my position at work about 4 weeks ago I was a full time trainee. Just wondering where I stand? Thanks

    • Your employer cannot replace you without going through the required statutory process, so if you feel that the employer has treated you unfairly in that regard, you should seek immediate advice from an employment law specialist.

      Regarding light duties, an employer is not obliged to provide light duties if they do not exist. However, if there are light duties available and the employer can provide the same then they should do so.

      Have you made a claim for the back injury you suffered at work? Perhaps you should consider putting in a claim for compensation? We’re here to help and you can call us on 01225430285 or email me: ian@direct2compensation.co.uk if you have any further queries.

  271. I had an accident at work last Nov I was pulled over by a child hurting my knee I’ve had 1 operation and been off work for 6 weeks so far

    • Was your accident caused by employer negligence? If so, you could seek to make a claim against your employer for the injuries you have sustained and any lost income that you have incurred as a result.

      If you would like to find out more about whether or not you have a valid claim for work accident compensation, use our ‘start a claim’ form or call us on 01225430285 so that our expert staff can discuss your accident with you and identify whether or not you can pursue your claim further.

  272. I am a self employed window fitter and I sub contract through a company. On Monday I was removing a large section of single pained glass from a window on a customers house. Our company as well as many other window installers know that smashing glass out into a dustsheet/tarpaulin is far safer than trying to removing it whole. The customer was adamant that he didn’t want us to do it that way and made me try and remove it whole. This ended up causing the large section of glass to crack and badly cut my hand open. I have been told by Torbay Hospital that I will need an operation at Exeter Hospital with a Plastic Surgery team as I have no feeling in my thumb and cannot move it. They suspect that I have cut my tendon and caused numerous nerve damage. I am unsure of how long i’m going to be off work for. Can i claim?

    • You have clearly suffered a very nasty laceration at work and the fact that you now face surgery indicates the severity of your injury. Given the impact that this will have on your life for the next couple of months, it would be wise to further investigate as to whether or not you have a valid claim for work accident compensation.

      To succeed with a claim, you would need to be able to demonstrate employer negligence in this incident as it is unlikely that you could hold the customer liable. Although you are a self-employed sub-contractor, the company for whom you were working does still have a responsibility to your health and safety at work. With this in mind, we would be interested to know what personal protective equipment requirements the employer placed on you or provided – such as safety gloves. Also, did the company instruct you to remove the pane of glass whole despite your ‘usual practice’ being to smash it on to a dustsheet?

      The best thing to do at this stage would be to call us on 01225430285 or if you prefer, use our ‘start a claim’ page so that we can call you to discuss this matter in more detail. Our expert staff would be able to ask you the right questions to find out any aspect of negligence that would entitle you to pursuing a claim for compensation.

  273. I was at work, we were all very jolly because of the Christmas spirit! We were all being silly and playing around when the HR manager of the company said to me ‘I dare you to get on to the desk and say it’. Being part of the team, I got up onto the chair to climb on to the desk, but the chair wheels made the chair move and caused me to lose balance half way up the table and I fell onto my shoulder, wrist and on to my back. I was in extreme pain. I went to the hospital and they told me my wrist was chipped. For about 3 weeks I still came in to work after the hospital with my broken wrist.

    The first thing my work did was to give me a form telling me to sign that I won’t claim for my injuries cause it was my own fault. After a while I had to stop working as I could not really use my wrist properly.

    Now, I can’t use my hand properly or as I wish to use it and I still have so much pain. Even my shoulder is still very painful. This was in 2016. Tell me if I have a leg to stand on? My employer said to me I would waste my time if I should ever claim as it was my own fault.

    • Your enquiry is an unusual one and it is hard to say for certain whether or not you have a valid claim for accident at work compensation. However, given the fact that a member of senior management was involved and actively encouraged you to get on to the desk, there is certainly a question to be answered by the employer in this case.

      We would recommend that you contact us so that we can further investigate your claim to see if we can take this further.

  274. I hurt my shoulder 3 yrs ago at work, I had an MRI and was diagnosed with slap 2 year to my shoulder. I was told I can either medicate or have an operation on it. I chose to medicate.
    After a while I can off my meds and found I was getting a lot more discomfort in my shoulder.
    A second mri with a contrast dye put in and was found that the tear had got worse. I’m now due to have an operation and have been tol I could be off work for up to 7 months, what are my rights and what could I claim for?
    Thanks sandy

    • As you injured your shoulder 3 years ago, it is now likely that you have gone beyond the statutory claim limitation period and are now unable to make any claim against your employer. In the UK, the law only allows you a maximum period of 3-years from the date of an accident in which you can make a claim for compensation.

  275. Hi, I work in a Private Nursery as a Child care Practitioner. Two years ago when I was taking care of some of the children one reached out forward and scratched my right eye. This caused some real discomfort and blurred vision (when I could open my eye) for about a week and then reoccurred once a month for roughly half a year afterward requiring me to have time off or be sent home. Two years later I am still have discomfort every morning until recently. It is now causing blurred vision again and is a lot more pain than before, I have now been advised I will require laser eye surgery to correct it. Until the last week I hadn’t thought of compensation until I was informed by my employer that all the time I had off because of this injury I haven’t been paid for. Would this qualify for a claim?

    • To succeed with any claim against an employer, an injured worker must be able to link employer negligence to their injury. In your case, can you identify anything that your employer did or didn’t do that either lead to your injury or failed to reduce the risk of the injury you sustained?

  276. I injured my shoulder at work. I am not sure how it happened but I all of a sudden felt a lot of pain down from my neck to my left hand and was unable to use my arm without causing me pain. I woke up the next day (Saturday) to find my shoulder severely swollen and I spoke to a member of my management team and told them that I can still come into work that night but I will struggle to do my normal job because of my shoulder and because it involves heavy lifting. I was told to stay at home by my Manager and to rest my shoulder until my next shift which was on Tuesday.

    I got called into a meeting on the following Thursday where we discussed my absence record and I was told that disciplinary action will be taken against me. Before this day off I had had 4 other absences, 2 of which were due to childcare issues, and another when my daughter had been taken into hospital.

    Can I be disciplined even though I was told not to come in due to a work related injury?

    • If a Manager has told you to stay away from work, it would then seem particularly unfair and inappropriate to discipline you for absence from work. You should certainly raise this issue with your employer by way of a grievance if they do then opt to discipline you.

      Regarding the shoulder injury itself, if you can’t identify one particular incident of trauma, the injury could perhaps be due to a repetitive strain? You may have a valid claim against your employer but we would need to know more about your work, what you do and what training and equipment your employer has provided you with before we could advise further on the merits or otherwise of any claim. To this end, please call our team on 01225430285 or use our ‘start a claim’ page so that we can contact you to discuss this situation further.

  277. i have been off work for 4 months with tennis elbow. i work daycare. i was suppose go back gradually and doctor note was refused and daycare said when 100% come back put on call. Do they have to give me back my work full time or they allowed to put on call say no hours and future might possible have.

    • In the UK, employers must not worsen any injuries or place colleagues, customers or others at risk by allowing someone who is unfit (and therefore unsafe) to work. Therefore, if your employer is acting on medical advice stating that you are not fit to work, they do not have to allow you to work.

  278. i was hurt during a physical training course and as a result had an operation . an accident form was filled in i love my work but am worried how claiming would affect this

    • It is not uncommon for people injured whilst at work to be concerned as to how any claim may affect the employer or their right to work. However, such concerns needn’t be considered as it is a legal right within the UK to seek to make a claim for compensation if you are injured through the negligent actions of a 3rd party (employer, person or contractor etc). As such, simply making a claim against your employers insurance should not have any negative impact on your job or working rights.

      If you would like to take your claim enquiry further, we would be happy to further investigate this for you. Use our ‘start a claim’ page to get the ball rolling and we’ll call you to discuss your accident at work in more detail.

  279. Hi I’m a bus driver. 2 weeks ago I hurt my right arm opening an emergency door on a bus. The door was stiff and I wrenched my arm opening it. I’ve been diagnosed with tennis elbow and advised not to work as I can’t use my right hand properly. Today my manager said that looking at the cctv he believes I didn’t injure my arm at work and as such won’t treat it as an industrial accident hence with holding my pay! He admitted that the doors can be stiff but that the video doesn’t (in his opinion) prove i hurt myself then. He also stated that an engineer said he’d oiled it to free it up but no such action was taken as should be shown on cctv.

    • The Manager is not qualified to say whether or not you injured your arm at work simply by viewing CCTV of you opening an emergency exit on the bus. If the bus company has not properly maintained the opening mechanisms with appropriate lubrication and servicing, then you may well have a valid claim for accident at work compensation on the grounds of employer negligence. Your employer has already agreed that the mechanisms can be very stiff and as such, the risk of injury is known by the employer. Was an accident book report made on the day of the accident or soon thereafter? If so that will help to prove that your injury was sustained at work.

      Your employers decision to withhold your pay during your enforced absence from work is disappointing for you. In this case, the only way in which you could recover your lost income would be by making a claim for compensation and succeeding with that action. In that case, you would be compensated for your injury and also be able to recover all lost income relevant to this incident.

      We would be happy to further investigate your claim prospects for you on a No Win No Fee basis. If you would like to take this further, we’ll need to speak with you on the phone. You can either call us on 01225430285 or use our ‘start a claim‘ page to provide us with some further information and we can then call you ahead of passing this to our specialist Solicitors for you.

  280. I received an electric shock at work earlier this year. I had to take myself to hospital as no one knew what to do and I am one of the first aiders. I was checked over by the hospital ECG etc. I had a large blister on my finger where the electricity had conducted when I switched the socket on. For approx 4 days after I suffered severe headaches. My employer did not have covet available so I had to work part shifts from home. In house HSE visited 3wks after and in this meeting I was mocked by one of the managers. At the time of the meeting we were having PAT testing carried out. I asked the PAT tester could this be caused by static electricity and I was advised no and this had been reported since 2014. HSE took a picture of my finger and never produced a report from the faulty socket after two email requests. However I raised a grievance with my employer and was provided a copy of an invoice which states cause of static electricity. The socket was faulty and had been reported by 3 seperate staff members along with the PAT tester. Unfortunately due to the office environment their is limited electricity sockets available. I have now been left with a disfigured finger and have nerve damage. I have been referred to a specialist by my GP who has confirmed from the visible nerve damage this has been caused by the shock. Would I be entitled to a claim?

    • On the basis of your description, my initial view is that you have a claim that should be pursued. In this case, there is a clear argument to be made in your favour in the claim on the basis of employer negligence. Your employer had been put on notice of a fault with a socket by no less than 3 separate people. Therefore, failure to take immediate action to either isolate the socket and remove it from use or place a warning sign on the socket is likely to render them liable for the damage to your finger and health by this electrocution at work injury.

      If you would like us to help you with a claim against your employer, we would be very happy to hear further from you. We’ll need to have a brief telephone chat with you to obtain the information needed to submit the claim to our specialist Solicitors for you. Please call us on 01225430285 to get your claim started.

  281. My friend was working she stood up to get something then went to sit down again her colleague had moved my friends chair, not deliberately but it caused my friend not realising her chair wasn’t there to fall landing heavily hurting her back and wrist. she went home then was taken to hospital she is in a lot of pain and now needs a scan, is she entitled to any help as now off sick and doesn’t yet know what damage she’s done to her back, this was captured on cctv . She’s very concerned and is just under 50 years of age .

    • To succeed with a claim for accident at work compensation, the claimant must be able to demonstrate employer negligence. In this case, it is hard to see how the employer could be held liable.

  282. 2 years ago i had an accident at work caused by faulty hydraulic couplings that had been reported by several people, several times, to supervisors and officially through the daily layered accountability meetings (DLA meetings)
    The couplings had got stiff because instead of hydraulic oil going through them, we used water in our application.
    I had been told several times by supervisors that stainless couplings would not be bought because they were too expensive.
    2 days before my accident the couplings were so bad i told the general manager we really had to replace them and asked if i could buy stainless steel so that they would not rust internally and go stiff again.
    I was told to but mild steel ones and we would replace when they started to seize up again.
    On the day of my accident i was told to “get this job knocked on the head” from the general manager via my supervisor even though the replacements had not arrived and they knew the amount of force needed for them to attach them together. I was told to “try and lubricate the couplings the best you can.”
    I ended up tearing 2 Bicep Tendons on my left shoulder that needed to be cut and fixed to fixings drilled into my bone. i also suffered a tear in my Labrum on right shoulder that started to give me allot of pain about 10 weeks later as the joint filled up with fluid and pressed on my main nerve.
    I have had and op on each shoulder over a 2 year period and chronic pain during that time. Hardly had any sleep in that time and still suffer now. I can no longer pick up heavier items as i can feel the pulling on the fixings attached to my bone which gives me pain. I think i will carry this injury for the rest of my life.
    It is also aches and is very painful in cold weather.
    I’m now suffering from depression after all the stress of not being able to do my job properly. My employer is trying to move me into other departments. I feel like i’m being pushed out.

    While i was in the A&E dept of the local Hospital my employer changed the order on the coupling to stainless steel ( i have a copy of the invoice)

    My questions are as follows:

    My company has recently been bought out by a bigger firm in the last year, so would it be the new employer’s insurance that has to pay ?

    How solid a claim do you think i have ? ( I have 2 signed witness statements if that helps)

    Am i protected against a “sudden redundancy” after they find out i’m starting a claim ? As i’m worried that they will find a way to get me out.I have a wife and 2 children and i am worried about losing my job.

    • With regards to any claim, on face value you have a very strong claim for compensation against your employer on the grounds of employer negligence. They were repeatedly made aware of a risk to health and by ignoring your requests for replacement parts that would enable safe working, there is a clear argument to be made against them that they were in breach of their statutory responsibilities regarding Health and Safety at work.

      As your accident at work happened 2 years ago, you now have 1 year left to make your claim and we would advise that whether you instruct us or someone else, that you start your claim for compensation as soon as possible.

      Whilst you have concerns about your future employment, you cannot be made redundant for simply claiming compensation. Of course, if you are no longer fit to work due to this accident your employer could be within their rights to redeploy you to an alternative role if one is available or even terminate your employment – but only by going through the correct procedures to do so.

      Whilst you are understandably anxious about your future, if you were to claim and succeed (which at this stage would seem a reasonable expectation), our specialist Solicitors would be able to recover compensation for your injuries – the value of which would be reached on the basis of medical evidence – and also recover all lost income – both since your accident during time off, but also the future loss of income going forward if you were forced out of work due to your injuries.

      On the insurance issue, do not worry about that! It is most likely that the policy that was in place at the time of your accident is the policy that would be claimed against.

  283. My son in law to be has a driving job – he’s been there about a year and over the past three to four months has been in excruciating pain when driving any distance. His knee and calf swell. As a result he is constantly being signed off. Work are being very unhelpful saying no other duties available although advertising other jobs and have made comments such as we cope when you are off so don’t need you. Before this job he had never had knee pain and was a healthy 21 year old. Does he have a claim?

    • It is hard to see how he can hold the employer liable for the injury/health issue that is currently blighting his day-to-day life – as things stand. Without having any diagnosis as to what is causing the problem, it is not possible to say that it is the fault of the employer as driving is deemed to be a safe activity – so long as adequate breaks are provided/allowed and there is no material defect or problem with the seat of the vehicle.

  284. I fractured my little finger at work while going through swinging doors – my finger got stuck in the handle, and bent right back until it cracked. I have now been put on light duties at work. Can I make a claim?

  285. I worked at a retirement living complex. One of the elderly residents tried to assault me, but I managed to jump out of the way. Unfortunately, my hip started locking and I saw the doctor and also a physio as I could not walk properly. After a week or so, all seemed well but with just a bit of occasional limping. The physio warned me that I might have sustained a serious injury to my hip and the limping might get worse and lead to long term damage. It is now 6 months later and I am having really bad problems with my hip and will now have to see the doctor again.

    The resident has dementia and can be very aggressive. There were no risk assessments in place or training regarding residents mental or health conditions or how to manage or avoid this sort of behaviour.

    I made a full accident report and informed my area manager.

    • The lack of risk assessments, insufficient training and advice/support as to how to handle the aggressive behaviours of the dementia residents gives a strong indication of employer negligence. As such, my initial view is that you should pursue a claim for accident at work compensation as there is a good prospect that you would succeed.

      We have some very similar claims in process at this time and would gladly also pursue your enquiry further. Please call us on 01225430285 to get the ball rolling.

  286. I am a security supervisor at crown court I injured my knee assisting a police officer restrain a male under arrest who was resisting arrest

    • We are currently pursuing similar claims for security staff who were injured in assisting Police officers apprehend an aggressive person. As such, it may well be that you also have a valid claim – of course, much will depend on whether your employer has carried out adequate risk assessments and provided you with the right level of support and training. If you would like us to investigate your prospects further, please get in touch.

  287. I tripped while working on a boat off the coast of Cyprus and fractured my elbow. i did have the opportunity to return to the uk for 5 days. the fracture was non displaced but cause cartlidge degeneration and early onset arthriris in the joint. im 23 years old my first job and im unsure as to what my rights are to compensation. the company i work for is a uk company that was subcontracted to a french company to undertake sampling of the seafloor offshore cyprus. the injury was not reported to the HSE as a riddor for 4 months. where do i stand?

    • Given that this accident happened onboard a vessel on the ocean and not within the UK, we are not convinced that you would be able to claim compensation against the UK employer. Added to this is the fact that you were subcontracted to a French company, this is a far from straightforward matter.

  288. I am a bricklayer and sustained a repitive strain Injury in my arm. I’ve spent 6 weeks off, I did see a doctor plus had osteopath treatment and have returned to the building site this week to try and carry out light duties.
    My arm is still painful, but I have been told if I make a claim I will not be able to do my job anymore because it comes under occupational health? Is this true?
    How do I stand to making a claim?
    I work for a subcontractor but I’m told the main contractor of the building sir is liable. Is this true?
    Kind Regards

    • Simply making a claim for compensation – whether successful or otherwise does not prevent you from returning to your chosen line of work or position of employment. If you have recovered from the repetitive strain injury, you would be claiming for the injury caused and any loss of income and then able to return to your normal life and work. If you have not recovered, you would be claiming for the ongoing injury and any associated loss of income going forward.

      If your injury is long term and you have not recovered, it may be that this will prevent you from being able to return to your usual work.

      If you would like to make a claim with us, we’ll work hard to make sure that you get a fair and full compensation settlement.

  289. Hi, my husband had an accident at his work place today, he had to lift a very heavy machine And while doing that somethig happened to his hand that he couldnt move it so he had to go to the hospital. He was away like for 3 hours … My question is does the employee have the right not to pay him for those 3 hours spent outside of work place or he should pay him like he was at work at that time?

    • We would be surprised if the employer didn’t pay your husband for today’s work – even if 3 hours was spent at Hospital. However, without knowing the nature of your Husband’s contract with the employer it is difficult to say.

      With regards to the hand injury itself, we would like to speak with your Husband further about that and how it happened as it may well be that his employer has been negligent and if so, he could make a claim against them for the injury and any future loss of income.

  290. my partner injured his back at work lifting something that was far to heavy and in an awkward position, he has since had one operation and is waiting to have another, the accident was last aug, his employer is now ending medical ins payments the end of this month also his contract of employment, meaning he wont be able to have the second op privatley, they suggested that we take over the ins but it will cost £400 a month which is impossible as we are family of five with a mortgage and now no real income, how do we stand .

    • The employer may well be within their rights to cease the insurance payments and even terminate your partner’s position of employment if he is unfit for work and all correct procedures to attempt to return to work by the employer (including looking at a job change) have been exhausted.

      The situation you are now in, including having to deal with a loss of wages as a result of an accident at work is one of the key things that leads people to having to consider making a claim for accident at work compensation as this is likely to be your Partners only option of recovering any loss of income and accessing funding for private treatments.

      If your partners employer failed to provide adequate training or didn’t correctly mark the weight of heavy items then it is likely that employer negligence would attach and he could succeed with a claim for compensation to recover damages for his injuries, costs for medical treatments and any lost income. We would like to help further here and invite your partner to get in touch with us so that we can bring his situation to the attention of our specialist Solicitors. Perhaps your partner would like to call us on 01225430285 for advice and to get the process started for him?

  291. I was cut badly on my wrist (this lead to me needing plastic surgery), the cut was through a tendon, artery and a nerve. There was glass in a general waste box, which should not have been in there. When I pushed down on the waste, the gloves I was given (which I wasn’t wearing) were general warehouse gloves and not cut proof gloves and I suffered the bad laceration at work. The employer does have a glass policy in place that states that all glass is placed in a black plastic bucket and wrapped and put out separately. However, this wasn’t followed.

    • The cause the nasty laceration to your wrist and the need for surgery would lead me to give an initial view that you have a valid claim for accident at work compensation.

      Regardless of the employers policies and methods for disposing of glass waste, it is foreseeable that there is a risk of laceration for those in the work you were doing and as such, it would seem a reasonable argument here would be the lack of a provision of cut proof gloves.

      Given the severity of your workplace laceration and the requirement for surgery, you could be entitled to a substantial compensation settlement, especially if the damage to your nerve has left you with reduced sensation.

  292. I had a heavy door fall off on to me due to the hinges being broken. The door fell on to the top of my foot and I suffered a grade 2 soft tissue injury and was off work for 6 weeks. The injury has also lead to some nerve damage in the foot and I have constant pins and needles in my foot now with intermittent pain.

    I have now returned to work but my foot has become swollen and sore. Would I be disciplined if I was off again for the same issue and am I entitled to make a claim for compensation?

    • Of course, we need to speak with you to find out a little more but our immediate view is that you have a strong claim for accident at work compensation here for the damage to your foot and the ongoing nerve issue. We would recommend that you contact us immediately so that we can get the ball rolling.

      If you are forced to take further time away from work due to the injury you should not face disciplinary measures against you. However, before you do take anytime off you should firstly speak to your employer to see if they are able to provide you with light duties (perhaps a seated job) for a while, so that you can continue to work and recover further.

  293. I had an accident in work and my employer has admitted full liability. I had surgery and to repair nerve and tendon damage. I needed a second operation due to the accident and I’m just about to return to work, my employer is now going down the capability route that I am unable to carry out my duties. Is this legal and would I be covered under the Equality Act 2010 as my employer failed to provide a safe working environment and I no longer have the same mobility in my hand.

    • This question is one that should be addressed to an employment law specialist as it requires employment law knowledge.

  294. My husband was issued with new work boots by his employer and his old ones taken from him as a direct swap. He is type 1 diabetic, this is known by his employers. 2 weeks later after working full time in these new boots what he thought was a blister turned out to be an ulcer. This has since become osteomyelitis and we have discovered the toe is broken at the tip and in order to stop the infection he will have to have part of the toe amputated. The boots are safety boots with reinforced toes. Work has replaced these boots with more foot friendly ones but the damage has been done and he is currently off work.

    • There could be a claim to pursue here, but it is far from straightforward and not guaranteed to proceed to success. It is likely that the boots provided by the employer meet the relevant requirements and as such, it could be very hard to prove causation or employer negligence in this matter.

      However, whilst we are cautious as to the prospects here, we would welcome the chance to further investigate your Husband’s claim and allow our specialist Solicitors with proven case histories in such matters to look at the specifics of this claim, with a view to helping your Husband seek compensation for the amputation injury he has sustained as a result of his work boots.

  295. Hello, this is a question I have for my mother. She works in a factory and her job consists of standing for 8 to 12 hours in front of a machine bending and catching material. She has been with this company for 15 years. She is now experiencing leg pain due to her varicose veins and venous insufficiency on her legs. Can she file workers compensation?

    Thank you,

    • Under UK law, employers have a responsibility to minimise the risk of injury in the workplace. The work that your mother does is repetitive and would therefore be something that the employer would have to consider with regards to their risk assessment of each role and the nature of the training that they provide and how they manage adequate breaks from the work and job rotation.

      In your Mothers case, it could well be worth making a claim for compensation.

  296. Hi,
    I work as a security officer, While on night building patrol of one the building officers i fell over some clutter left in the way. Later, my colleagues told me that it was a bowl of glass. When I fell, I hit my head and passed out. On coming round, I can remember a member of staff of the company I was patrolling for standing over me. The accident date was 07/03/2018.

    I broke my right ankle, had a concussion, found that my speech became slow, I have a constant headache and now my back is constantly in pain.

    I received my 20 days sick pay and afterwards they stopped paying my usual salary and all I got paid was £292 for SSP. I have been off work since March.
    I have also been diagnosed with Fibromyalgia which means that I will take longer to heal and the injuries are causing significant pain. To top it all off,
    I have received an email from my employer informing me that i will be placed on a bank duty team in the security team which simply means that when work is available, I will be called upon for work. Previously, I was full time regular employed working 4 days on, 4 days off weekly. Please advise!

    • Going back to the cause of all of your injuries and loss of income is the accident at work – the tripping over items left in the walkway. These items were a hazard and should not have been in situ. We assume that they were not fenced off and that there were no warning signs and as such, it is likely that you have a valid claim for accident at work compensation and by pursuing such a claim, you would be able to seek compensation for your injuries, the value of which would be decided on the basis of medical evidence. You would also be able to recover any loss of income – the difference between SSP and usual salary and also any future loss of income directly caused by this accident through the special damages part of your claim.

      Whilst we can never guarantee winning any claim, we would like to pursue your claim for you and believe that our specialist Solicitors would represent you well.

  297. I was working under a floor of a house when I knelt on a piece of wood with a nail through it, the nail went into my knee by about 1 inch, I reacted by pulling it straight back out. I went to hospital where they just cleaned it and sent me on my way. The next day I was unable to put any pressure on my knee. I rang my boss to say I was unable to work as my job requires me do a lot of climbing. He was very unhappy and instructed me to go back to hospital and tell them I need to get back to work as soon as possible. I normally only get ssp when on the sick, if this is the case this time would I be able to make a claim to recover my losses?

    • If your employer has failed to provide you with the correct personal protective equipment (PPE) such as knee pads, or adequately risk assessed the workplace to minimise the risk of injury you could well succeed with a claim against your employer and recover any lost income as well as a personal injury settlement. Employers are duty bound to ensure that relevant PPE is worn – whether they provide it or insist that you provide it.

      If you require further help and wish to pursue a claim against the employer on the grounds of employer negligence, please use our contact us service and our team will call you when it suits you to help you start your claim for compensation.

  298. Hi was injured at football game with a broken arm in 2 places and a broken wrist. I have had an operation to put pins and plates in to help my recovery. I slipped as I was about to go to the toilet. Can I claim compensation?

  299. My son in law was hit on the head at work in a kitchen fitting factory. He was knocked unconcious, but after recovering he was sent out to drive a van is this procedure safe?

    • Head injuries at work should always be treated in the most cautious of ways. The symptoms associated with a head injury at work can include concussion, neck injuries, blurred vision, dizziness and tiredness. As such, to send someone out to drive a van after spending some time unconcsious is extremely negligent and very dangerous. However, if your Son-in-Law avoided further injury there is not much he can do about being asked to drive a works van after the incident.

      However, we would like to speak to him about making a claim for accident at work compensation for the initial head injury he sustained in the factory. Clearly, something has gone badly wrong in the workplace for him to be knocked unconscious and as such, we would like to help him make a claim as there is a strong prospect of succeeding on the grounds of employer negligence. Please ask your son-in-law to call us on 01225430285 so that we can discuss his situation and offer assistance with a claim for head injury compensation.

  300. Hi

    I have had an ongoing injury to my back since 2004 and at the time my employers medical expert told me that it was not work related. I have recently obtained evidence from my HR files, written by that same person to state that it was due to incorrect safety wear being used. Can I still claim?

    • Claim limitation is strict in that UK law allows a claimant a maximum period of only 3-years in which they can seek to claim compensation for an injury sustained in a non-fault accident or because of employer negligence. However, whilst that 3-year period usually starts at the date of an accident or injury, there it can also start at the date when someone became aware of a diagnosis or illness. In your case, given the new evidence that you mention, it may well be worthwhile speaking with one of our specialist Solicitors to see if the new information you have uncovered would enable you to make a claim for compensation.

      Of course, there can be no guarantee that we would be able to help at this stage, but given the fact that we work on a fully No Win No Fee basis, you have nothing to lose by using our ‘start a claim’ page to make further enquiries with us.

  301. From 2001 to april 2004 l was working fro christian salversen at world cargo perishable centre hatton cross.between february and march their goods lift broke down when l was inside and it fell two down two floors l have pain in my hips and cannot work properly. l was dissmissed by the company in april 2004

    • Whilst the accident scenario you describe would have provided a sound basis for a claim for personal injury compensation, you are blocked from taking any action on the grounds that too much time has passed since your accident. Under UK Law, there is a strict time limit in which you can seek to make a claim for compensation. This is a maximum of 3-years from the date of an accident. Failure to take action before the 3-year time limit will leave you statute barred and unable to take any action.

  302. Last year whilst working on a machine for maintenance it toppled over I instinctively reached out to stop and resulted in a partial rupture of my left Bicep due to the injury I was off work for four months receiving only SSP the loss of earnings meant spending all our savings on Mortgage repayments and house hold bills. Would I have a case to reclaim my lost earnings ?

    • You could recover your lost income and costs incurred, but only if you are able to succeed with a claim for workplace injury compensation. To succeed with such a claim, you would have to demonstrate that the cause of the injury (and therefore the cause of your losses) was down to negligence from your employer or someone else. For example, if you were not adequately or correctly trained to use the machine you were working on you could succeed with a claim or if the machine toppled because of a defect in the ground or a hazard that should not have been present you could succeed with a claim.

      To recover lost income after an accident at work, you have to be able to demonstrate negligence. You can then succeed with a claim for accident at work compensation and alongside a settlement value for the injury sustained, you will recover all lost income and costs.

      We would like to speak to you to discuss your accident at work so that we can identify whether or not you have a valid claim against your employer.

  303. I severed the tip of my middle finger last week passing through a door in my workplace and gave just had surgery to remove the top joint so it can heal – I am do medical assessments and type reports and am a touch typist/Nurse. Can I claim compensation for long term affect of my injury?

    • You have clearly suffered a serious laceration injury at work and should investigate further as to whether or not you have a valid claim for work accident compensation – something we would be very happy to do for you. If it can be shown that the cause of your laceration and amputation of the tip of your finger joint was due to negligence on behalf of the employer, you would be able to claim compensation for the injury and also recover any loss of income caused by the incident.

      It is obvious that something extremely sharp has injured your finger and the question is whether that item should have been present or protected by a guard etc.

      We need to speak with you to find out a little more and get the wheels in motion so that you can make a claim for compensation. We’ll only need a few minutes on the phone in the first instance to obtain the basic information needed.

  304. I work in disabilities. I have hurt my back & shoulders and also now have sciatic sprains to the L4/L5 vertebrae in my lower back. I have been under alot stress due to lies that have been told from office persons and pressured. Do I have a case to claim?

    • Whether or not you have a valid claim for compensation for the injuries to your back will depend on what exactly caused them. If you were injured because of a lack of training, a failure by your employer to provide you with the relevant support and equipment to work safely or because of an accident you would be able to make a claim against your employer on the grounds of employer negligence.

      It would be sensible to speak with our staff by telephone. Our team will be able to ascertain whether or not you have a valid claim for work accident compensation within just a few minutes on the phone with you. You can call us on 01225430285.

  305. I stretched out my arm to prevent stock falling on crates of milk and in so doing I damaged ligaments in my shoulder. My employer does not accept IOD as on video footage I tended my hand prior to the shoulder.

    As an injury on duty a medical practitioner will treat me superficially and the maintain that my employer must follow the protocol of ‘Injury on Duty’ before further, necessary treatment is incorporated. My employer failed to complete the initial injury report. What route should I follow as the medical issue is getting worse?

    • In UK Law, you would be able to make a claim against your employer for the injury sustained by the falling crates of milk, if it can be shown that they were stacked dangerously or in a dangerous position that was likely to cause an accident and injury.

      If your accident at work happened in the UK, you should make sure that there is a record of the injury in an accident book. If the employer won’t let you use the accident book, you should email or write to them outlining what happened, where and how you were injured. List the details of any witnesses or names of people to whom you have reported it and retain a copy of the letter or email for your own records. You should then contact a specialist personal injury expert, such as Direct2Compensation with expertise in accidents at work and instruct them to pursue your employer for damages. They will then liaise with the employers insurance and work to obtain a compensation settlement for your injuries.

  306. Can an employer be sued for not having a first aider or appointed person when someone collapsed at work and died the next day in hospital?

    • It is difficult to answer this question without knowing more about the workplace and the kind of industry in which the workers were operating and whether the person who collapsed at work collapsed because of an accident at work or an incident in the workplace.

      In some industries, it is foreseeable that accidents will happen and therefore, employers will ensure that adequate first aid trained staff are on duty to cover for such incidents.

      If you believe that immediate 1st aid action could have prevented the death of the individual who collapsed, you should contact us so that we can get our Specialist Solicitors to have a chat with you and advise you as to whether or not you could pursue a claim against your employer.

      • Thank you, the other thing to mention is that this happened over 3 years ago and my husband tells me that this makes a difference and we couldn’t pursue it, is this correct?
        It is the building industry, so it was on a building site.

        • The 3-year claim limitation period is strictly enforced and it is almost impossible to pursue any claim if more than 3-years has passed since the incident.

  307. I went to get a number for a co worker when I went to sit down my chair slipped from underneath me caused me to fall hit my left side forearm and middle part of my neck. I told my supervisor she did nothing, didn’t even ask if I was ok. I took some ibuprofen my forearm is bruised my neck is still sore. The weekend has gone by I had to lay on n bed all weekend with a sore neck went back to work today she didn’t even ask how I was feeling. I need to go to the insta care for my neck

    • If the chair slipped from beneath you because it was faulty or the floor surface was unsafe, you could seek to make a compensation claim against your employer on the grounds that your injuries were caused by negligence as the chair or floor was not fit for purpose or safe.

  308. My employer is trying to reduce the minimum amout of i am allowed to do at work after a back injury and time off which involves changing my contract, can i say no to this or do i have no say. I have asked for ammended duties and am fine but a few days after i asked they put me on heavier stuff.

    • You need to make sure that you seek qualified expert advice regarding your employment rights. Therefore, you should make contact with an employment law specialist Solicitor to discuss this issue.

  309. Hi I had an accident at work and made a claim which is still on going but I have recently returned to work after 9 months off and I feel as though things are being made difficult already. I have been told by my employer that they advise I take on light duties which I understand but these are things I wouldn’t normally do and at less pay and more hours a day, however my doctor and physio therapist told me I am able to go back working in my trade but take it easy and start with less days until I get back into it which is a lighter work load. My employer is trying to make that impossible for me to do. Can an employer tell me that I can’t do my job anymore even after being advised I can and me feeling that I can ?