Your rights after an injury at work and how to claim compensation

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In any accident at work or job that’s causing an illness, whether physical or psychological, an employee can be torn between a responsibility to their employer and to themselves. If you’re thinking about claiming personal injury compensation, it’s hard to know where to turn and how to approach things in the right way so that all parties are happy to get a claim resolved. Knowing your legal rights, where you and your employer stand, will help you both to see everything more clearly and avoid misunderstandings.

Table of contents

I was injured at work, what are my rights?

You have the same legal rights whether you have been injured in an accident at work, are suffering from a work-related illness, or a condition such as carpal tunnel syndrome, for example. It is important for you to understand your rights so that you can confidently manage your recovery and working future. It doesn’t matter who you work for or what you do, from offices to construction sites and private care homes to the NHS, whether you’re a temp working for an agency or a full time member of staff, below is a basic plan of action you should try to follow:

  1. Medical treatment

    If an employer attempts to prevent you from seeking medical attention, they are in breach of the law and acting completely improperly. Most workplaces will have a designated first aid officer in the event of an injury. You should see this person but also make sure that you either visit your GP or local A&E department. Similarly, for an illness you should first visit your GP.

  2. Record the details

    If you’re suffering from a work-related illness, ensure your employer has written notification of this. In the case of accident in which you’re injured, you should record the details within your employer’s accident book. Make sure you state the details and that you do not sign any record that does not match your version of the events. If you haven’t done this already, don’t worry, we can help you to do so.

  3. Confirm your sick pay

    Not all employees will receive full pay if on sick leave from work. This depends on the contract you have with your employer. However, all employees are entitled to Statutory Sick Pay (SSP) if they do not get full sickness pay. Although SSP is far from a living wage, it could be enough to help you get by. Make sure that your employer has registered you for SSP. If you are unsure, you should contact your local benefits office.

  4. Attend medical appointments

    If you are back at work but still receiving outpatient treatments for your injuries, such as physiotherapy or check-ups with a consultant, your employer MUST release you to attend the same.

  5. Take time to recover

    Taking time away from the workplace to aid your recovery will not only benefit you by reducing the length of time that you are injured, but also benefit your employer by enabling you to return to full duties at the earliest opportunity. If your employer is pressuring you to return to work if you want to keep your job, you should seek legal advice regarding this issue. An unfit employee is a dangerous employee and not only will you be risking your own health by rushing back to work, but you could also be risking the health of your colleagues.

  6. Seek light duties

    Removing you for a time from the situation causing the problem can often help. This would apply to psychological injuries, such as stress, as well as physical injuries. If your usual work involves aspects of hard physical labour such as heavy lifting, carrying, climbing or standing for long periods, your employer is duty bound to accommodate you (where possible) in returning to work on lighter duties whilst you complete your recovery. It could be that you usually work in a heavy lifting capacity but that a back injury will prevent you from doing that for sometime. Therefore, if your employer can accommodate you within an office for a few weeks on lighter duties, you can return to work and continue to earn your usual salary.

  7. Claim compensation

    It is your right to seek compensation for your pain and discomfort, and also to recover losses (such as lost income) should you be out of pocket. Your employer cannot sack you for doing so. If you find that an employer makes your life difficult after you pursue a claim, you could have grounds for legal action against them, possibly even constructive dismissal. In such circumstances, you should seek advice from a solicitor or your local citizens advice bureau.

    You can make a personal injury claim if you suffer an injury or illness at work that is a result of your employer’s negligence. They have a legal responsibility to ensure a safe and secure working environment for staff and prevent foreseeable injuries, both physical and psychological.

    A successful personal injury claim will ultimately see a claimant recover a settlement for their injuries, ongoing treatment and also for their special damages, which covers financial losses such as missed salaries.

Find out if you can claim compensation

Just because you have been injured at work, it doesn’t necessarily mean that you will be entitled to make a claim for personal injury compensation. Your employer must be at fault. In most cases, it is relatively easy for us to evaluate the likely outcome of a claim. We’ll work out if it can be proven your employer was liable for your accident, and therefore responsible for compensating you for your injuries and any other losses that you may incur.

There could be many ways in which an employer would be liable. If you’re wondering about your situation, feel free to leave a question at the bottom of this article or call us on 01225 430285, or if you prefer, we can call you back.

Every accident has its own unique circumstances, and no two are the same. Therefore, it is vital you seek proper advice so that you know whether or not you have a viable claim. However, there are some basic pointers that can help you identify where you stand regarding the strength of a claim or otherwise.

Employer responsibilities

  1. Did your employer ever give you any training? (this could relate to manual handling training, specific training to use certain machinery or other job relevant training). If the answer is no, your employer has breached health and safety guidance already.
  2. Were you given an induction to the workplace? This would include guidance on accident management protocols, safety exits, hazard avoidance etc.
  3. Were you provided with, or advised what personal safety and protective equipment you should have to complete your job safely?  If the answer is no, your employer could be liable for your injury.
  4. Did your employer adequately maintain equipment and service machines? Did they ensure that safety guards and mechanisms worked?
  5. Were you advised how to report accidents and how to access the accident book?
  6. Did the employer ensure correct staffing levels and an adequate amount of first aid trained staff?
  7. Did your employer act upon reports of potential risks of danger to employees?

For more information on what’s involved in making a claim against your employer, read our guide to claiming accident at work compensation.

Employer pressure – threats are against the law

A very common worry for people is how making a claim will affect their job. This fear can be played upon, and we understand that you may be placed under pressure by your employer NOT to pursue a claim for personal injury compensation.

Employers that are liable on grounds of negligence for accidents at work and injuries sustained in the workplace have no right whatsoever to prevent an employee from pursuing a claim. Indeed, it is illegal to imply redundancy or the sack will follow if a claim is made, whether by threats or other pressure, and any employer doing so could face additional legal action on that as well.

Clearly, the decision as to whether or not to pursue a claim rests with the injured employee. If the injuries are minor, will cause no long-term problems, and the employee can still work and therefore not lose wages after an accident at work, they may well decide that they do not wish to pursue a claim for compensation. However, where the injuries are more serious and an inability to work follows, making a claim for compensation really is the only option, and a right, for most people.

1,066 questions have been answered below, why not ask your own?

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  1. Marty Mitchell

    A few months back, I fell off a forklift at my work, because this particular forklift has a glitch. It jumps, therefore I fell when it jumped and I bang my chest against the pallets I was moving. I wasn’t sure what I was suppose to do. I suffered for a couple of months in pain with bruised chest, trouble breathing and what felt like a couple of broken ribs. My employer neither wrote an accident report or offered to send me to the doctor. My wife, who is a nurse, begged me to make my employer send me to the doctor and put me on light duty while I was recovering but I was afraid that I might lose my job. When I told my boss that I was still suffering with pain and injury, he let me know he wasn’t happy about it and kept me on the same duties that were aggravating the injury. I’m really concerned now that the company is putting it’s employees at risk and isn’t following the law, after last week working with a chemical cleaning solution, I asked if it needed to be diluted and they said, No. Later I received chemical burns on my arms that left scarring only to find out that the chemical solution was suppose to be diluted. I did go to my own GP at my wives insisting. Is my employer breaking the law by not writing an accident report and having me see the doctor? And what are my options now?
    Thank you,
    Marty Mitchell

    Reply
    • Ian Morris

      UK employment law and employer obligations under the Health and Safety at Work Act do not require the employer to send you to a GP or Hospital, but they must not prevent you from seeking medical attention.

      You cite two issues regarding injuries at work and in both cases, employer negligence could be attached and you could pursue claims for injury compensation against the employer. It is important to note that employers are obliged to record the details of any injury in the workplace within an accident book or incident report system. Employers face further obligations under UK law to report more serious injuries and incidents to RIDDOR if relevant criteria are met.

      We would be very happy to help you to understand your rights with regards to making a claim for compensation against your employer. You will probably have understandable concerns about how making a claim will impact your employer and your relationship with them and you may also be unsure as to how No Win No Fee works and what that phrase means. Please use the ‘start a claim’ page of our website so that we can then call you and discuss your situation and give you the information you need to allow you to decide as to what you wish to do in terms of any claim. Alternatively, you can call us on 01225430285 to obtain friendly, helpful support.

      Reply
  2. Shaun

    I was recently injured at work,I’m a delivery driver and on at least two occasions before my accident I have reported these near misses…leaking oil on the back of my vehicle due to careless loading….I’ve asked my manager to speak to the vehicle loaders about being more vigilant during loading….my injuries are back,shoulder and elbow, as a result of slipping on this leaked oil ….I have a doctors appointment and will be off work tomorrow as a result of these injuries, could be off for some time as my back doesn’t seem to be easing off pain wise…..I can’t survive on ssp ,what’s my choices?

    Reply
    • Ian Morris

      If you have previously reported hazards to your health to your employer and these reports have been ignored or the problem remains present, it simply adds strength to your claim for compensation now you have unfortunately suffered personal injury and loss of income as a result of the ongoing negligence towards your health and safety at work.

      You describe a scenario that would give me an initial view that you have a strong and valid claim against your employer. Clearly, you have suffered injury and are in pain and perhaps more importantly, you are now out of pocket due to being unable to work temporarily due to the injuries sustained. SSP is a very low income and it is likely that you will not be able to cover the costs of living whilst you receive that income. Whilst it is not an immediate fix, you can recover your lost income by pursuing a claim against your employer with us for your injuries as part of the claim would also enable you to recover your lost income and incurred costs.

      Please call us on 01225430285 or if you prefer, use our website ‘start a claim’ page to make contact with us. We would very much like to help you with regards to claiming compensation for your injuries and lost income.

      Reply
  3. Paul

    I parked my car in an NCP car park at my local railway station. I parked on the lower ground level and exited up 4 or 5 steps to the outside. There is a metal staircase coming down the outside of the car park from the floors above. I went to walk around the left of it to the train station but thought that it was fenced off so I came back round to the right side. I was checking emails at the time so was looking down at my phone and it looked like there was nothing ahead off me. I walked into a metal beam from the metal staircase and dropped my phone and fell to the ground on my back. I had cut my nose in two places where I walked into the metal beam. There was no warning of a low beam or anything blocking the exit from that way. When I got up I had to duck under the beam, which was about 5ft high, to get to the station.

    Can I make a claim?

    Reply
    • Ian Morris

      If there is an obstacle situated in an area where it would be reasonable to expect pedestrian traffic, warnings and signage regarding the potential hazard should be present.

      In your case, you may well have a valid claim for compensation. To proceed, we’ll need some photographs to view of the area – so if you could take some showing where you walked, the lack of signage and the obstacle and email them to me along with your contact details, we can then advise you further. Please send them to me via: ian@direct2compensation.co.uk and I will then call you.

      You should also make a report of the incident to NCP and outline what happened and how you were injured.

      Reply
  4. Jack

    An 80 Kilogram steel bar was dropped across the top of my foot do to my colleague talking and not paying attention to his end of the bar! I am now off work with a fracture to my foot, as it wasn’t negligence by my company but done in my works premises, but caused by a work colleague, am I entitled to full pay while I am off?

    Reply
    • Ian Morris

      UK law would not entitle you to full pay whilst off work through injury – even though you were injured at work. Indeed, your only route to recovering loss of income is by pursuing a claim against the employers insurance cover for your injury and including your loss of income in the claim.

      We would be happy to help you with this process. Please use the ‘start a claim’ page of our website or call us to take this further.

      Reply
  5. Daniel

    Hello there please excuse my poor grammar I had an accident at work two weeks ago involving 300kg and a forklift my bavk and hips and shoulder are all in spasm and have been signed off until the 27th it’s not right that I have to suffer being paid 94 pounds a week when the accident wasn’t even my fault I currently smoke can ibis at weekends and rarely in the eveing my boss said if I was to claim he’s had a medical done on me and have me sacked can he do that due the the urine sample he’d want from me I have been smoking more to help with pain relief since I been sighned off so a y tests would come up positive I feel that my boss is shafting me and I’m scared to put in a claim

    Reply
    • Ian Morris

      Whether or not your employer has a legal right to demand that you provide a urine sample for testing is a moot point and should not stop you from investigating whether or not you can pursue a claim for compensation against the employer.

      The best course of action in any claim enquiry is to do what you have done and be completely honest up front so that a Solicitor can advise you on the basis of full facts. The key in this incident was the cause of the injury and not whether or not you may have consumed cannabis at some stage. Clearly you have suffered painful and mobility restricting injuries and have every right to make a claim against the employer.

      Please use the ‘start a claim’ page of our website to make further contact with us so that we can take some basic details and link you with an expert specialist Solicitor. You should remember that a qualified specialist Personal Injury Solicitor such as those who represent claimants who have come to Direct2Compensation know how to protect your rights and ensure that your best interests are served.

      Reply
  6. Chase

    What happens if I don’t get hurt at work but I’m outta work for weeks with a broken hand is there anything I can do

    Reply
    • Ian Morris

      If you are injured away from your workplace and that injury prevents you from working, your employer is not liable and under UK law would have no legal obligation to pay your usual salary unless you were contractually entitled to full pay whilst off sick. It is most likely that you are only legally entitled to Statutory Sick Pay (SSP) and the employer must pay you that.

      The only course of action you would have regarding recovery of any loss of income or compensation would be by claiming against the cause of the broken hand. Therefore if you fell somewhere or were injured in a road traffic accident for example, you could pursue a claim against the relevant person or authority and if successful recover your loss of income etc from them.

      If you need some further help with this, please do call us on 01225430285.

      Reply
  7. Marlene

    I burnt my hand at work. I was off for over 5 weeks. Apparently that was my fault but nobody even informed me if that was incident or accident, paperwork has been done while I was off and I just filled short statement what have happened. Also because of the Bradford index I am due for disciplinary meeting for being off sick.

    Can I claim?

    Reply
    • Ian Morris

      You may well be able to pursue a claim against the employer for the burn injury to your hand. You state that it was ‘apparently’ your fault – who told you that and on what basis are they qualified to make that judgement?

      At Direct2Compensation, we know your rights and what obligations an employer has regarding health and safety in the workplace. It is not acceptable for the employer or a colleague/Manager to apportion responsibility for your injury upon you as this needs to be considered in context and include the responsibility your employer had towards your safety at work. In a short conversation with you, we would be able to identify whether your employer has failed in their duty towards your health and safety – such as a lack of training, incorrect equipment or a lack of protective equipment etc. If we can identify a failure on your employers part, it would be reasonable to pursue a claim against the employer for the burn injury and any associated loss of income or incurred costs.

      Please use the ‘start a claim’ page of our website or call us on 01225430285 to take this matter further.

      Reply
  8. Michele

    I work with adults with autism who live independently and last week my client physically assaulted my car during a crisis. The passenger door will not open inside or out. My company has left me without the use of my own car for the weekend and I have lost time at work because I cannot safely transport clients until the door is replaced. Am I entitled to lost wages until I can get this fixed?

    Reply
    • Ian Morris

      As there is no personal injury involved in this situation, we cannot assist you. If you too had been injured in this incident, we may have been able to pursue a claim against the employer if they had not properly risk assessed the individual who caused the damage and the damage to your car would have been recoverable (if you were to have won the claim) as part of your special damages.

      In this incident, you may be forced to look at claiming from your own insurance cover – although that may not pay out if you have not specifically taken insurance that covers you for your work.

      Reply
  9. Beth

    I have damaged my kidneys due to no toilet at my old work place I had a week off as doctor said I needed to be in hospital but didn’t get paid sick pay
    also I worked 6 to 10 hours without a break which resulted in me not controlling my diabetes

    Can I claim ??

    Reply
    • Ian Morris

      The main issue you will have in such a claim scenario would be causation. That is proving the causal link between the working conditions and your kidney damage. Whilst we do not disbelieve you at all, it is likely to be hard to get such a claim pursued on a No Win No Fee basis as there may well not be sufficient evidence available to support the claim.

      Reply
  10. Kate

    I have hurt my shoulders due to the work i do, it has been going on for nearly 2 years now, i have taken holiday to attend my physio, although my manager has been made aware that it is my job role that is causing my pain, he has made no effort to change my daily routine, and i am still expected to do the job that they know is causing the problem. I am now on the verge of leaving because no one seems prepared to help my situation.I just wondered is there anything they should be doing? Can i claim my holiday back? Do i have a claim against them? Thankyou

    Reply
    • Ian Morris

      Any person who suffers an injury as a result of the work that they are employed to do may have a valid claim if they can attribute their injury to employer negligence.

      In your case, we would need to identify possible negligence against the employer before we could be certain whether you had a valid claim. It would appear that you have a job that requires physicality and movement. If this is the case, we would be interested to know what training your employer has provided regarding lifting and moving of items, working with the arm above shoulder height and what equipment and tools you are provided with (or not provided with).

      Your situation certainly warrants further investigation as you could well have a claim to recover your used holiday allowance, compensation for the pain and discomfort, appropriate rehabilitation therapies and other costs. We just need to speak with you first before we can be sure! Please call us on 01225430285 or use our website to make a request for us to call you at a time that suits you.

      Reply
  11. Sianna

    Hello,

    My brother in law is a self employed painter and decorator. He has been an ongoing labour only sub contractor for one firm for years but is paid through an umbrella company by them.

    He is epileptic but had not had a seizure for a few years. The firm were aware of this.

    On Thursday he had a seizure at the top of a scaffolding tower and fell off, this has resulted in him breaking his back in 5 places (T3 to T8). He is in hospital and will be there for the coming weeks. His injury is recoverable with the consultants indicating a recovery time of around 6 months.

    His family will now have no income as of next week and his care needs when he arrives home will be substantial meaning that his wife will be unable to seek employment through this time.

    For the years he has been working for the company there seems to have been no regard for health and safety, risk assessment or safety briefings.

    Although I can see that labour only subcontractors should be covered under Employers Liability Insurance I am unsure if the use of the umbrella company would change this. Having looked at the company the entire point of them is to ensure the subcontractors are not seen as employees (Hudson).

    In these circumstances would my brother in Law have a claim against the company?

    My other concern would be that he would likely still want to rely on this firm for work upon recovery as it has been his sole income for many years.

    Reply
    • Ian Morris

      Whether or not the epilepsy and any risk assessments around that issue would be relevant to the claim would need to be investigated. It would depend on what, if anything the employer had been made aware of in writing.

      The interest to us in this query from you though is a possible claim for compensation arising from the fall from such a height and given the serious injuries and long term consequences, a claim would likely be pursued. When scaffolding towers are in use, staff must be trained to use them safely and they should have the appropriate ‘barrier’s on the top to prevent falls.

      We would be very happy to speak to the injured person to find out more about what happened and advise them as to what action we could assist them with in terms of a claim. Given the severity of the injuries and fractures to 5 vertebrae, even if he makes a good recovery it is likely that he will have permanent issues and therefore he needs to consider his long term best interests rather than those of the firm he works for. Realistically, will he be fit to continue with this kind of work after his recovery? If he were to succeed with a claim, not only would compensation for the injuries and long term consequences be taken care of, but he would recover loss of income now (possibly that of his partner too) and also loss of income in the future if he is deemed unfit to work in such a role.

      Reply
  12. Elaine

    I had an accident at work and have torn a tendon which needs an operation I’ll be of work for a while will I still be paid a wage

    Reply
    • Ian Morris

      If your accident at work happened in the UK, your employer will not be obliged to pay your usual income whilst you are off work for treatment of recovery. The only obligation on your employer will be to provide Statutory sick pay (SSP) whilst you are off. If this is the case, you’ll be out of pocket with lost income.

      However, we may be able to help you recover your lost income if you pursue a claim for compensation for the injury as if you were to succeed with such a claim, our specialist Solicitors would recover compensation for your injury and the pain/discomfort caused by it as well as recovering any lost income caused by this injury.

      We need to know more about the injury, how it happened, what your work is etc in order to help you to identify whether or not you can pursue a claim. Please call us on 01225430285 or use our website to request that we call you when it suits you.

      Reply
  13. Nick

    I had an accident whereby I fell from an LGV onto my back. I was off work for about 6 weeks. I was paid and to a certain extent it was my fault because of the incorrect footwear I had on.

    Is there grounds for a claim?

    Reply
    • Ian Morris

      Potentially there is a valid claim, but we really need to know more about the accident to be able to advise you properly. You mention wearing incorrect footwear. Whilst this could force you to have to accept a level of contributory negligence, your employer could still face some liability if they have not enforced the wearing of prescribed footwear and bear some responsibility for the fact that you fell from the wagon.

      Please call use our website ‘start a claim’ page to make further contact with us. We will be able to identify whether or not we can help you further by asking you a few simple questions. Alternatively, you can call us on 01225430285.

      Reply
      • Nick

        Thanks for your answer. With regards to contributory negligence I understand but I think I add to the problem because I was the manager of the department at the time. So in terms of whether I policed the footwear…….I didn’t! I no longer work there and felt in hindsight I was in pain and discomfort and this might have some bearing on whether I should proceed. My only out of pocket expence was about £30 for a 6 month prepaid prescription card. I’m not sure I have a case. But thank you for your time. BTW the company was ASDA, in case you were curious. Thanks again.

        Reply
  14. David

    If a work mate has run me down whilst driving a forklift & I am to claim loss of earnings due to being off work. Would I claim against the employer or the employee?

    Reply
    • Ian Morris

      In the accident at work scenario you describe, any claim would be made against the insurance held by your employer, rather than the employee. If you would like to find out more about pursuing a claim for compensation and discuss your concerns about claiming against an employer with us, please call us on 01225430285 or use our website to request that we call you.

      Reply
  15. Lillian

    My husband had an accident at work that left another employee death and now there is a law sue against my husband and the company. Can my husband medical help for this he has not being the same and hasn’t being able to even work again . What can i do to help him

    Reply
    • Ian Morris

      If your husband was injured in this accident, whether physically or emotionally (which would seem to be the case and totally understandable given the serious consequences of the accident), he too may be able to make a claim for accident at work injury compensation. Whether or not he would be able to make a claim will depend on the specific details of the accident.

      UK law affords any person who is injured, whether physically or emotionally due to the negligence of an employer the right to make a claim for personal injury compensation.

      Reply
  16. Karen

    Has accident at work, been left with headaches, doctors said I’ve nerve damage, been off work 6 months, in full pay, still undergoing and waiting for treatment. Had work mtg they mentioned shorter hours, but I’ve to use my holiday leave to cover rest of hours, and they are considering terminating my contract. I’ve been there 25years. I’m still under the doctor they want me back to work on Monday should i go back? What advice can you give me

    Reply
    • Ian Morris

      Our advice is to always follow the advice of your GP or Doctor, rather than do as your employer demands. Your GP/Doctor will always have your best interests at heart whereas your employer probably won’t!

      With regards to your accident at work, we may be able to assist you in making a claim for personal injury compensation and would like to discuss this with you to find out what happened and how in order that we could advise you as to whether or not you meet the criteria to pursue a claim.

      Please call us on 01225430285 or use the ‘start a claim’ page of our website to make further contact with us.

      Reply
  17. JULIE

    due to me not being replaced when i rang in sick as a live in carer.nor being granted two hours off.i carried on working out of duty.48hrs after phoning in sick i went home..days off. within 24hrs i was admitted to hospital for 12 days with a severe pneumonia.
    am i eligible for a goodwill financial gesture ? for physical and emotional distress I endured,loss of earnings during hospitalisation and 10 weeks recovery,prior to returning to work.
    How do I calculate this ?
    thankyou.

    Reply
    • Ian Morris

      Your employers actions or inaction in this situation would most likely fall under employment law with regards to whether or not they have breached their obligations towards you. Whilst you were clearly already unwell and cannot ‘blame’ that on the employer, there could be a case here. However, as it is not one of personal injury, we cannot advise you and suggest that you make contact with an employment law specialist at the earliest opportunity.

      Reply
  18. Marcelle

    I was an employee at an organisation that works with persons with disabilities. I was a passenger in the bus that transported people, i fell out of the bus and injured my neck and did not know that I had broken a bone in my neck. This happened in 2009. It is 10 years ago. I am experiencing a lot of problems with my neck, had problems for years unaware how bad the injury was . The discovery of the broken bone was due to me having a bad fall in 2016, i had xrays done and the doctor explained the reason for years of discomfort and pain whilst doing xrays for the current fall . Can I lodge a claim 10 years later?

    Reply
    • Jodie

      I fell down slate steps five days ago..I can hardly walk and have a nasty bruise on my lower back.these said steps have been brought to my managers attention.on a few occasions. Was assured that handrails was on the list to do…this area is also used by the public.!since I’ve hurt my back.they have since roped it off..the thing is I cant return to work at moment as it’s to painfull..im a housekeeper/ kitchen assistant and my back is needed in my days work..but if I dont work I dont get paid..no wage no rent..I really dont know where to go from here.as I love my job..but I also need to heal and live.

      Reply
      • Ian Morris

        What caused you to fall? Do you have photographs of the steps? These are the initial questions that spring to mind. You may well have a valid claim against the employer as it would appear that the steps have already been complained about and the steps have now been cordoned off. However, we really need to see some photographs of the steps before we can advise further.

        Reply
    • Ian Morris

      Sadly, even though you were not aware of the extent of your injury in 2009, the UK laws of statute with regards to Personal Injury compensation claims are strict in that any claim arising for a personal injury sustained within the UK MUST be made within 3 years of the date of the accident. Therefore you are out of limitation and cannot take action.

      Reply
  19. Keith

    Hi my employer caused an accident .I got injured badly and had a lengthy time to recover.I have to see a nerve specialist now for spinal nerve injury aswell .my emloyer is going to sack me on thurs .have you any advice please.keith

    Reply
    • Ian Morris

      You have suffered a serious injury. Nerve damage is known to be a serious issue and recovery can be prolonged and possibly limited, so looking in to a possible claim is sensible in the circumstances.

      For us to advise you as to whether or not you have a valid claim to pursue for compensation for the nerve damage and any associated loss of income and care costs, we need to know more about the accident. We need to know what happened, what you were doing and how you were injured in order to ascertain areas of potential negligence.

      To this end, please call us on 01225430285 or return to our website to use the ‘start a claim’ page to make contact with us. Our team can then ask the right questions to find out the information we need. We can then inform you if we feel that you should take this further and liaise directly with our specialist Solicitors.

      Reply
  20. Angela

    I had my head split open with a brush at work from a vulnerable adult!! I had to take time of work as I became very anxious and received medication from doctors. To this day I suffer panic attacks even though I still work there I have moved on to Nightshift as I feel I can’t leave the house through the day!! I lost earnings and returned back to work early against doctors wishes and for financial purposes and was told I would receive nothing

    Reply
    • Ian Morris

      You may have a valid claim for accident at work compensation. Whilst the employer did not directly cause your injury as it was caused by an individual with limited capacity. However, the employer would have a responsibility to ensure that the risks posed by the vulnerable adult were properly assessed and that the appropriate mitigating steps had been taken to minimise the risk of injury in the workplace.

      Our specialist Solicitors will be able to identify whether or not your employer has breached their obligations towards your health and safety at work and whether you can pursue a claim for compensation. Please call us on 01225430285 or use our website to make further contact with us.

      Reply
  21. Haroon

    Hi there I’ve been stressed out and had sleepless nights passed few days due accusations been put on me at work which are lies and false can I get stress leave etc get fully payed For my weekly wage in full
    Thanks

    Reply
    • Ian Morris

      If you see your GP, they will advise you as to whether or not you should have some leave from work to enable you to reduce your stress. If the GP does sign you off, your employer is not obliged to pay your usual salary as the legal requirement is for them to pay SSP to those staff who qualify for it. You may receive full pay, it really depends on the contract you have with your employer.

      Reply
  22. Craig

    I was working for a company that i no longer work for about 18 months ago, i was doing grounds maintenance work. I was sweeping up after the job was finished and dust blew up and scratched my eye, i was wearing protective glasses but clearly the wrong ones and didn’t do they job. I went to a&e and they confirmed I scratched my eye. Have I got grounds for a claim? What sort of amount could i get?

    Reply
    • Ian Morris

      It is impossible to offer any guidance as to an approximate claim valuation at this stage as we do not have sight of medical records or an experts medical report demonstrating the extent of the injury to your eye.

      Whether or not you could pursue a claim is unclear. You appear to have been issued with protective glasses by your employer. On what basis do you believe that they were the wrong type? Was anything ever discussed with your employer regarding the eyewear that they provided? What record was made of your accident at work in your employers accident book?

      Reply
  23. Enrico

    Good morning my name is Enrico and today i have had a foot injury at work , a fort lift has run over my foot and after i went to the hospital they told me i had fractured 2 of my toes, at the time of the injury i wasn’t wearing safety boots , am i going to get compensation , if yes how much ?

    Reply
    • Ian Morris

      You mention that you were not wearing safety boots. Was this because you had not been trained or advised that you would need them or because you chose not to wear them?

      If you had not been trained or required to wear the safety boots, you should consider pursuing a claim. If you should have worn boots and knew that you should but chose not to wear them, you may still have a claim but would probably have to accept contributory negligence.

      Reply
      • Enrico

        so you will think i should at least try get my claim ?

        Reply
  24. Jonathan

    Do I have a right to claim sick pay from my prime employer if an injury in a second job has prevented me from working in either role. I only qualify for Company sick pay from my prime employer?

    Reply
    • Ian Morris

      The only way you can claim loss of income from your primary employer in this case would be by succeeding with a claim against the secondary employer for the injury caused whilst working for them.

      When a claim for personal injury compensation is made, the claimant is able to claim compensation for the injury sustained, with the value being reached on the basis of severity of injury, recovery period or long term impact of the injury, as well as also recovering loss of income or incurred costs caused by the accident and injuries sustained.

      We would be happy to assist you and discuss your accident at work and the injury caused with a view to advising as to whether or not you have a valid claim. Please call us on 01225430285 to speak with us and find out more about how we can help you.

      Reply
  25. Laurie

    Hi I worked for the ambulance service and I hurt my back on a job, it’s been 7 years since I was let go due to not being able to do the job and I am sure nothing can be done now but thought I’d ask as I have suffered from depression since the accident

    Reply
    • Ian Morris

      The law of statute in personal injury claims in the UK is strictly 3 years. As such, given that 7 years has passed you are unable to take any action or pursue a claim in this matter.

      Reply
  26. Colin

    Hi Ian, I’ve had an accident at work in April 2019 and am still on sick awaiting an MRI scan for lower abdominal injury.
    My job entails stacking shotblasted and painted steel for production and delivery to customers. My main piece of equipment is an overhead magnetic crane for stacking large section steel beams as I work directly in a crush zone hence the crane. In April it broke down and we were told we had to stack it manually by hand with the aid of a crane with chains and lifting clamps which put us on the floor in the crush zone. Needless to say this was very dangerous or could be and you had to keep your wits about you as steel is constantly pushed into the crush zone. To try and stay safe we kept above the area by walking on tressles to avoid being trapped and keep production going.
    One of my coworkers fell off the tressles banged his face and injured himself, 2 weeks later I stepped up onto the tressles and felt something punch me in the lower abdomen hence I’m awaiting MRI scan to determine the injury, 2weeks later another coworker strained his groin doing the same thing as me but didn’t report it as he’s worried for his job and has a young family. At no point at anytime was a risk assessment or safe working procedure, or tool box talk given to any of us to ensure our safety or wellbeing in the workplace. Furthermore the management colluded with my supervisor to keep it out the accident book even though they both have iosh and nebosh qualifications and have the conversations on my phone in black and white !! Could you tell me in your opinion if they are in the wrong and would I be correct in pursuing a claim for damages. I’m currently funding my living expenses myself as I only get SSP.

    Reply
    • Ian Morris

      Your description of the events at work indicate to me that you would be within your rights to pursue a claim against the employer for the injuries sustained and the costs you’ve incurred (loss of income and spending of savings etc).

      This is a matter that warrants going before our specialist Solicitors and I would like to assist with that. Please use the ‘start a claim’ page of our website to make further contact so that we can get the necessary information and have our specialists discuss this with you.

      Reply
  27. Matthew martin

    Recently I was working down my employers house cleaning out a loft for her I had to use a ladder to gain access to said loft just above head height. As I was exiting the loft I lowered myself down onto the ladder at which point it rocked at fell away from me resulting in me falling to the floor and landing on my elbow and breaking the radius in my arm(at the elbow joint)nobody had been holding the ladder. My employer asked me to go and sit down and have a drink and then continued her conversation with the builder on site coming back 2 check on me twice in 20 minutes to ask if I was ok to which I replied I heard a crack in my elbow. After a further 10 minutes I was driven to the a & e on the insistence of another employee can I claim for injury and negligence against my employer?

    Reply
    • Ian Morris

      Yes, you can make a claim. If your employer is requiring you to work at height and use ladders, they have a responsibility for ensuring that you are working safely and that you have been given the adequate training to work safely.

      If you would like to make a claim, please call us on 01225430285 or use our website to send us your details and we’ll call you.

      Reply
  28. Maxine

    I am a carer employed by an agency. My client a disabled lady ran over my foot with her electric wheelchair with her in it.
    Do I have a claim?

    Reply
    • Ian Morris

      There is a potential claim here, but whether or not it would succeed is unknown at this stage.

      Reply
  29. Julie

    Hi
    A colleague had her glasses pulled off her face and broken by a young person with disabilities, her employer refuses to pay for a replacement pair, stating that from an insurance perspective they do not own them, therefore do not have a duty (or a right) to do so.
    Please help

    Reply
    • Ian Morris

      Unfortunately, we cannot intervene in this matter as there is no physical injury. If there had been, recovering the cost of replacing or repairing the spectacles would have formed part of the special damages element of her claim. In this case, all she can do is make written representation to the employer outlining what has happened and how her spectacles have been damaged whilst performing her duties and request the employer to cover the replacement/repair cost.

      Reply
  30. Martin

    I just had a major surgery (unexpectedly) and despite giving my all for my firm, the director chose not to pay me full pay. That was a blow and obviously added pressure to my recovery. I simply cannot afford to stay off for the amount of time the hospital say.

    Moving forward, as an office employee, can I expect , or have a right to work from home for a period? That would be beneficial to me and my recovery.

    Reply
    • Ian Morris

      Whether or not you are entitled to the right to work from home is not something we can answer as this is an employment law matter and not one of personal injury. UK law does not oblige your employer to pay you if you are off work, indeed, the only legal requirement for the employer is to provide statutory sick pay (SSP) unless your contract with them affords you any greater benefit.

      Reply
  31. Brett

    Hi
    I work in a concrete and fencing company. I mix and pour concrete to make the post. When I demould posts I can lift 9 foot posts. My job for the the last 3/4 years has involved alot of heavy lifting. In 2017 I was referred for an MRI as I was suffering knee pain in my right knee. While waiting for my results it gave way twice at work and I went to a and e. They looked at my MRI and fast tracked my consultant appointment.
    The consultant said that basically my knee was knackered and offered the option of a steroid injection which didn’t work. I returned 6 months later for a review which is when I was told I had arthritis and surgery was the only option. As I am only 44 we spoke about half a knee replacement. When the surgeon looked at my MRI he said it was do bad as it was bone on bone I needed a full knee replacement which I had March this year. I worked up until begin of march but the pain was crippling and I had to use alot of my leave to get me through as we have no savings. I have been told by the surgeon I cannot go back to the work I was doing. Ivan seeking counselling now as it has taken drained me mentally as well as physically. Do I have a claim?
    Many thanks

    Reply
    • Ian Morris

      Employers have a responsibility to ensure that any staff working in a role that requires repeated heavy lifting are given the correct tools, training and support to allow them to work as safely as possible. Employers must also adequately risk assess the weights and items that they are asking staff to lift and move and in appropriate cases provide additional support or lifting equipment to reduce the risk of injury.

      Of course, at this time we do not know what training, support, equipment and risk assessments your employer has put in place so we cannot be certain as to whether or not the employer has in anyway been negligent. However, you describe a very serious injury and a requirement for complex knee replacement surgery at a young age and this indicates to me that there is a claim that should be investigated further. We would be happy to assist with this and I suggest that you visit the ‘start a claim’ page of our site to provide your contact details so that we can speak with you regarding your work and ascertain the prospects of succeeding with a claim for you.

      If successful with a claim you would be able to claim compensation for the pain and discomfort caused by your knee pain, the impact of the surgery and your long term prospects with the knee as well as recover lost income caused by your time off and need to find new employment elsewhere. Regarding the psychological impact that this has had upon you, it is important that you do seek counselling and that these issues are also noted on your medical records as they too could form part of the final valuation of any claim if you were to succeed.

      Reply
  32. Andy

    I have worked for my current employers for the last 29 years. In 1996 I was diagnosed with vibrating White Finger and HAVS from a company Doctor. I was never made aware of the long term affect these illnesses would have on me in later life. I have learnt this week that my company has not even registered my work related disease with RIDDOR. Can I claim compensation now or am I too late. Did my company have a duty of care to of informed me that I could of claimed at the time and should they of informed RIDDOR of my industrial disease caused by them.
    Many thanks

    Reply
    • Ian Morris

      Unfortunately you are too late to take action and even though you can provide a mitigating reason for the delay in doing anything about making a claim, the statute of limitation for such claims is strictly enforced at 3 years from the date of diagnosis of the symptoms. There is an argument to be made that you have been badly let down by your employer in terms of their handling of your condition and their failure to report your industrial injury to RIDDOR, but that will not allow you to pursue a claim for compensation on a personal injury basis.

      Reply
  33. Nicola Lang

    My twin daughters have both been injured at work. They are only 16 and doing an apprenticeship at a large Equestrian centre. First daughter was told to take a horse to the field in her first week working and was kicked in the head which needed stitches. One month later my other daughter broke her collar bone when the managers dog ran in front of the horse she was riding, resulting in both horse and rider to fall. Could you please advise

    Reply
    • Ian Morris

      It is hard to advise specifically on either of the two injury scenarios you describe given that anyone working with Horses will have to accept that they are animals and may present a risk to those working with them. However, there could be a valid claim for both daughters if we can establish that the employer has failed to adequately minimise the risk of injury at work by providing the correct training, correct safety equipment and risk assessing the work being requested.

      Reply
  34. Shakeel

    I have been working in an accident where I was manual lifting and pulling in deliceries. these deliveries way an ton and it really heavy to pull in by yourself. normally you get another employee to assist you but with this new manager in place he only wanted me to pull it in. after pulling and straining for several hours I felt an sharp pain down in my testicles and started to have lower back pain I didn’t think much of it till the next day.

    I went to my GP and told him my symptoms where he done an check and I was diagnosed with epididymitis. First things first he done an check for STI which I was clear for but told him my reasons and he told me to stop lifting manual stuff and pulling deliveries. I provided an SSP and an doctor’s note as i couldn’t walk and was limping to an point where I was crying 24/7. I had about 2 weeks off work and was being verbally abused over calls that I should return to work as I’m down for rotas although providing an doctor’s note.

    Where do I go from here.. a year has passed and I’ve still got the condition and it’s even worse and I’ve now got an month of work through an doctor’s note and the other manager is telling me that if I have to much time off I’m going to get the sack although I have an ongoing condition with epididymitis which I’m seeing my hospital this week for pre surgery assessment as I’ve taken Doxycycline and Ciprofloxacin which hasn’t helped.

    any advice please let me know thanks

    Reply
    • Ian Morris

      If your Doctor believes that your epdidymitis was caused as a result of the manual handling injury sustained at work last year, you may have a valid claim against the employer for compensation for the pain and discomfort of the injury as well as any associated loss of income.

      Reply
  35. Gill

    I have been told by my union solicitor that they are not going any further with my case. This is after 18 months. What can I do? Thank you.

    Reply
    • Ian Morris

      You do have the right to ask a different Solicitor to obtain your file of papers from your previously instructed Solicitor and sign a form of authority to enable them to release that file. They can then review the work undertaken and see whether the decision to drop the claim due to a strong defendant position was the correct course of action or not. If not, a new Solicitor could take the claim further and attempt to succeed for you.

      Reply
  36. Helena

    Hi I am a nurse and first injured my back/slipped a disc ,whilst driving to a patient’s house.-I went over an enormous speed bump in the dark which resulted in left to right ,right to left motion -I couldn’t get out of bed the next day .-this was five years ago.I have had to be careful about how I do things ,ever since.-subsequently I recently took three weeks off work after hurting my back dealing with my mothers freezer.-when I returned to work my back was pain free .-the first night back at work I had to deal with a patient falling out of bed-to prevent this I had to physically manoeuvre them back onto the bed-twice during the night.-now my back Is painful again and I feel back to square one .-what’s the best thing to do please?

    Reply
    • Ian Morris

      There is clearly a pre-existing issue with your back and one that your employer is aware of. Whether or not the employer could be held liable for exacerbating your condition is far from clear. If you are not fit to do the nursing work you have trained for, your only option is to seek an alternative role – either elsewhere or within the current employers workplace and it is unlikely that you could hold your employer liable for your situation.

      Reply
  37. Pete deakins

    Hi I had a car crash while on work time driving to a branch I was off work for 8 months went back to work and lost my lgv as I had a bleed on the brain so have to wait for a time to get it back so I get very tired from long hours and lots of driving and no they are talking about that I can’t do my job

    Reply
    • Ian Morris

      Employers are entitled to terminate the employment of an employee on grounds of ill health or being unfit to perform the role that they were employed to do. However, the employer must go through due process before making any such decision.

      We are not employment law specialists and your situation is one that needs to be addressed to such an expert. To this end, please make contact with a specialist in employment law for advice as to whether or not your employer is acting within the law and that your rights are protected.

      Reply
  38. Gunther

    Can i be dismissed for breaching health and safety after an accident in work? I’ve been an agency worker for 8 weeks

    Reply
    • Ian Morris

      If an employee has been made aware of the required health and safety aspects for a certain workplace or item of work equipment, they would be expected to follow the trained protocol at all times. If an employee then causes an accident or incident by ignoring the training given and acting in a manner that is not in accordance with the protocol trained, it could be seen to be an act of gross misconduct and termination of employment could be made on such grounds.

      If however, the employer has not provided the employee with the training or has trained the employee to work in what transpires to be a dangerous manner, it is hard to see how an employer could dismiss someone in such circumstances.

      Reply
  39. Tanja

    I had an accident at work (I am a housekeeper at a college) when my knee made a horrible loud noise and I can’t put weight on it- or bend it. I was sent to A&E, had an MRI scan and saw a Doctor in the fracture clinic who said it was bursitis. My pain and swelling continued so my GP gave me the number of a physiotherapist (where they can assist me with steroid injection for severe pain and exercises). I visited the physio and I got exercise for my knee and on examination she suspected an injury to medial meniscus and possibly MCL. The swelling and the pain has improved, but I still feel significant pain with walking. From my work I received a letter about welfare meeting and I felt pressured. I showed the letter to the physiotherapist and she suggested I return to work, on lighter duties – half shift – and then increasing by an hour a week, with modified activities (avoid or modify activities that involve kneeling).

    I called my GP and he issued a sick note for SSP, and confirmed that I may be fit to work on amended duties- less squatting as this is caused severe pain in knee. I’m back to work after three months. The work place have given me new a designated area as I start work with 3 hours (it’s long walking distance to the building and the house have three floors and staircases). My pain in my knee has returned to severe and the swelling is back. Should I continue to work, or should I go back to the GP for a sick note? I feel that they punish me and are not helping me to recover. What are my rights as employee? Thank you!

    Reply
    • Ian Morris

      Whilst your pain and discomfort has returned to a serious level after going back to work, it would appear that your employer is working to support you by allowing revised duties and shorter working hours. Unfortunately, there may be little else that they can do. You could of course arrange a meeting with them to see if they have a different role in the short term that you could fulfill that does not require hours of walking or being on your feet. If so, that would enable you to rest and recover from the injury sustained.

      You do have the right to make a claim for compensation against your employer if you believe that your initial injury was caused by their negligence towards you – perhaps a lack of training or risk assessing your work. If bursitis is found, that is a repetitive strain injury and could be caused by your work and you should investigate this further. Please use the ‘start a claim’ page of our website to make further contact with us.

      Reply
  40. Hannah

    Hi this is not regarding me, its a family member however I feel she is scared to ask her boss anything due to him being rude to his staff. For the purpose of this I will call her *Amy

    Amy has worked for a company for nearly 10 years. first I don’t think she has a work contract, it is unknown to me if this has been completed or if it has whether or not she has it. she is worried to ask for a copy as she doesn’t want to feel uncomfortable or the boss to be rude to her.

    Amy is currently a sales representative for a family run company that rents out fridge vans to companies. her roles is to find business and also admin duties. However due to the high demand and previous experiences she has been delivering the vehicles to customers.

    Amy is meant to work 8-5, mon-fri however over the last 5 years its more “the dogs body” and completes all task, more so driving roles. Amy has since deteriorated in health due to many injuries such as a frozen shoulder due to lifting A-frames to attach vehicles together and also long distance driving has put strain onto her ankles, to which recently she has had to have an operation for. Amy went to the doctors and was told that long distance driving should be stopped for a while and was put on light duties or sick( I’m not sure which one) upon Amy’s return she was unable to drive and had her arm in a triangular bandage to rest and was told by her boss that vans needed valeting and she is required to wash the vans . Amy completes a few 10-12 hour days shifts with long distance driving and is told the night before what her start time is.

    I have asked Amy if there is an accident log book or union support to which she is unsure of and has never written in this when telling the boss how much pain she is in however the boss just replies “you’ll be fine”.

    I feel that this must be a breach as every company should have a log book or Datix. surely if she is suppose to be employed to complete a sales representative role and is injured she shouldn’t continuously be put at risk.

    Reply
    • Ian Morris

      The employer you describe would appear to be in breach of many health and safety obligations as well as possible employment law breaches. With regards to employment law, that is not something we can advise on.

      However, with the personal injury side to this story (frozen shoulder etc), the employer has an obligation to ensure that employees can work safely and that the risk of injury is minimised. This would require the employer to provide adequate training with regards to manual handling and lifting and also to correctly risk assess the nature of each role tasked to an employee. Of course, to succeed with a claim for compensation evidence will be needed to support the allegations that an injury was suffered in the workplace, so completing an accident book entry is important.

      Reply
  41. Mrs G

    I suffered a slip disc and was off work for 7 weeks I’m a home care worker and was assisting an elderly lady from bed to chair with another worker and using a Zimmer frame on a Saturday the lady was pulling and trying to sit in the chair before we reached it the ladies daughter pushed the chair forward so we could sit her down as her legs started to give way I reported this to my managers Monday morning also the previous week 5 other care worker also reported they was struggling with this lady and they think she needs a hoist I carried on with my duties then the Tuesday morning I could not get out of bed I was in so much pain Wednesday I phoned NHS help line who sent an ambulance and went to hospital they x-rayed me discovered it was a slip disc even though other care workers had been reporting the moving and handling risk nothing was done or put in place until the Tuesday morning when I phoned in sick they told the lady she had to have bed care only until sufficient equipment was in place there was also no care plan or risk assessment in place and are company had this lady on there books for 3 weeks before the accident happened I have gone back to work reducing my hours as I only get statuary sick pay and is not enough am I entitled to any compensation

    Reply
    • Ian Morris

      This is a commonly raised cause of injury at work – care workers are often working to very tight timescales and not always given the appropriate support or assistance. In your case, there is a valid claim to investigate. That does not mean that you will definitely succeed, but there is sufficient in what you say regarding your back injury at work to warrant taking this further.

      Please return to our website and use the contact request options so that we can call you to discuss how we can help you.

      Reply
  42. Janice

    I suffered a slip disc and was off work for 7 weeks I’m a home care worker and was assisting an elderly lady from bed to chair with another worker and using a Zimmer frame on a Saturday the lady was pulling and trying to sit in the chair before we reached it the ladies daughter pushed the chair forward so we could sit her down as her legs started to give way I reported this to my managers Monday morning also the previous week 5 other care worker also reported they was struggling with this lady and they think she needs a hoist I carried on with my duties then the Tuesday morning I could not get out of bed I was in so much pain Wednesday I phoned NHS help line who sent an ambulance and went to hospital they x-rayed me discovered it was a slip disc even though other care workers had been reporting the moving and handling risk nothing was done or put in place until the Tuesday morning when I phoned in sick they told the lady she had to have bed care only until sufficient equipment was in place there was also no care plan or risk assessment in place and are company had this lady on there books for 3 weeks before the accident happened I have gone back to work reducing my hours as I only get statuary sick pay and is not enough am I entitled to any compensation

    Reply
    • Ian Morris

      You may well be entitled to compensation and given the severity of the injury you’ve sustained and the pain, discomfort and distress that it will cause (and the loss of income), you have every right to make a claim in this matter. Your employers appear to be on notice that this particular lady required additional equipment to enable you to work safely with her. As they have not provided that equipment and don’t appear to have given a reason as to why it is not needed, then there is a reasonable prospect of holding them liable.

      We would certainly like to assist you further with this. Please use the ‘start a claim’ option on our website to make further contact with us so that we can help you.

      Reply
  43. Tanya

    My son got injured at work. A 6mm, 113 kg, steel plate fell on him. He was NOT sent to the doctor to see that everything is ok. The following day I had to take him to the hospital with all the IOD forms. The doctor booked him of for the weekend and gave him very mild painkillers. Monday when he went back to work he could hardly move and went to the manager and said that he will go to hospital, due to him not feeling well, he was very pale. When they booked him off till Wednesday next week, the manger said to him that he had to evaluate his position at the company. What rights does my son have. Can they tell him to go?

    Reply
    • Ian Morris

      Under UK employment law and personal injury law, an employee cannot be dismissed for taking some time off work to recover from illness or injury. Of course, if an employee is unwell or unfit for an extended period and unable to return to work, there will come a point where an employer can legally terminate the employment on grounds of ill health. In your Sons case though, that should not be relevant. It would appear that the Doctor is simply saying that he requires a period of time to recover from the injuries sustained and he should be able to return to work in due course.

      Reply
  44. S

    Hi their I’m unsure what to do I was at work last Friday I work in an aged care facility , I injured my back due to manual handling and behaviours from a resident , there was no side rails on the bed which when we were rolling the resident assisting to cares the resident was grabbing onto my self pulling my back towards her and became quite resistive when asked not to do so .
    Her behaviours have been well documented and management are well aware also have been asking for side bed rails for a long time as most other people in the facility have them so the resident dosent feel the need to grab onto us staff it has been ignored from numerous staff until mused got injured on Friday and now bed rails have been put up straight away
    They were not on due to their being none in stock they say those it was a major hazard
    My doctor suspect I have pulled my quadratus lumborum which is causing it so have spasms when I’m on my feet for a long period of time and have been given pid medication to maintain the pain as my doctor said it should ease over time
    I was told I was ok to go back to work I turned up to my shift today and have been taken on the roster and my permanent shifts

    Just not sure on we’re to go with this us my manager and ceo are not easy to speak to

    Reply
    • Ian Morris

      The employer appears to have been on notice that this particular patient was a risk and that bed bars were needed. That they have then failed to provide them does not necessarily mean that you will succeed with a claim, but it certainly indicates that a claim should be made in order for them to have to provide a substantive defence to your claim.

      Reply
  45. Richard Mcknight

    I went into a container to turn the washer on. The lights were not working and I fell over straps that should have been placed in boxes. I hurt my back and shoulder and had to be taken to hospital by ambulance. Been attending doctors for the last 10 weeks and now waiting on physio to help me. I have found out from another employee that he was told that the light in the container was reported 6 times and nothing was done to fix this. It was then fixed 3 days later after my accident

    Reply
    • Ian Morris

      You describe a clear example of employer negligence and as such, you have a valid claim for compensation and should pursue this further with us. The fact that your employer was made aware on 6 (or more) occasions of the lights not working indicates that they were on notice of a potential health and safety issue. The employer was obliged to repair that issue and their failure to have the lights fixed has caused you injury. As such, you are entitled to seek compensation for the pain and discomfort caused to you and to recover any incurred costs or loss of income.

      We will happily help you pursue your legal right in this matter and invite you to call us on 01225430285. Alternatively, you can use the ‘start a claim’ option on our website to provide your contact details to us and let us know when you would like us to call you.

      Reply
  46. Chris

    Hi I am wondering if i am eligible to make a claim I was at work last week I do sandblasting and when I was in the room a steel panel fell off the roof and hit me on the head bending my neck I had been in some pain and yesterday it became increasingly painful so went to a+e and it is soft tissue damage (whiplash) in my neck I can’t move it very well and I’m under pressure from my employer to get back into work I’m just wondering what to do as I am in a lot of pain and don’t think I can go back yet?

    Reply
    • Ian Morris

      You most certainly have a valid right to pursue a claim for compensation against the insurers of your employer. Given that a steel panel has fallen on you from height, it is understandable that you are now in pain and suffering as a result. When a heavy item falls on someones head from height, along with the obvious symptoms such as concussion, headaches etc, it is also common to see injuries such as whiplash and muscle damage.

      You should certainly make sure that an accident report is made in the accident book at work and if your neck is still sore, you should see your GP and ask to be signed off work for a week or so to aid your recovery. Whilst your employer may struggle without you, they cannot argue with a qualified medical opinion stating that you require rest as a result of injury. Of course, you may lose some income if you take a week off, but should you then make a claim any lost income or incurred costs caused by your injury will be recovered during a successful claim by our specialist Solicitors.

      Please call us on 01225430285 or use the ‘start a claim’ page of our website to make contact with us so that we can help you make a No Win No Fee claim for compensation.

      Reply
  47. Nick

    Hi, so three weeks ago I cut my fingers at work, ended up calling an ambulance as we were struggling to stop the blood flow. I went straight to and A and E to check if there were any chards of crockery left in my finger (nothing). Had my fingers bandaged up for 5 days. However 3 weeks down the line, I have no feeling in certain parts of my fingers and struggle to hold things with those fingers as well. My injury was from a machine, however when I was getting first aid I did say a numerous amount of times that it was my fault and I was silly trying to fix the issue myself. But now looking back on the accident the machinery was at fault.
    My queries are: because I said it was my fault Will this affect a claim for my injuries.
    Am I entitled to paid time of work to get medical attention if required.

    I’m planning on getting a doctors appointment as soon as possible.

    Hope you can help

    Reply
    • Ian Morris

      You should disregard what you may have said verbally at the time of receiving 1st aid as you would have been in a state of distress and shock. If you genuinely feel that the machine was at fault and that the employer ought to have provided better equipment, training or maintenance of the machinery you can pursue a claim for compensation. Injuries to the fingers from serious lacerations can cause permanent or severe ongoing symptoms that impact on dexterity, feeling and grip strength. If you were to succeed with a claim for compensation, the settlement amount will reflect the long term consequences of the injuries you have sustained.

      Your employer is not obliged to pay you sick pay for time away from work – even if the time away from work was caused by a workplace accident. However, you can recover your lost income by way of claiming compensation for the injuries sustained.

      Please use the ‘start a claim’ page of our website to make further contact with us. We would like to investigate your claim for you and explain the No Win No Fee claims process.

      Reply
  48. Colin

    I worked for my past employee for 16 years
    The job involved delivering and installing office furniture nationwide sometimes having to carry goods upstairs
    Most of the items were over 25kilo,s yet we were expected to do this work single handily
    I have been told I will need both knee caps replacing at some point and believe this has happened due to constant strain on my knees
    I no longer work there now am I entitled to make a claim against them

    Reply
    • Ian Morris

      You do have the right to make a claim, but it must be done within the claim limitation period which is 3 years from the date that you became aware of the symptoms of the knee pain and believed it to be work related. Therefore, you could already be struggling on that issue.

      The other main hurdle to cross would be causation and proving a causal link between your work and your knee trouble. A medical expert may well find that the knee issues you have are age related degeneration rather than simply through lifting and moving at work. If you are within 3 years of your first appointment with a GP regarding the knee pain and your Doctor believes that these problems are work related and not simply ‘wear and tear’ you could seek to make a claim against your employer.

      Reply
  49. thomas

    i was elbowed in september 2017 by a service user i was looking after that day , he just out of the blue elbowed me in the mouth. loosening a front tooth which needed removing, also loosened most of my other upper teeth, the other teeth are now going to be extracted.
    i no longer work there i left almost immediately after only 3 weeks service.
    i did not wish to work with challenging clients and i had not had challenging behaviour training anyway so would not expect that behaviour . i found out afterwards that he was violent quite often so therefore ought to have been given the necessary training.

    Reply
    • Ian Morris

      Please use the ‘start a claim’ page of our website to make further contact with us. You describe a possible episode of employer negligence in the lack of training you had received and no warning of the risk to your health and safety.

      We would be happy to further investigate this matter for you.

      Reply
  50. Betty

    I hurt my knee at work a few weeks ago and since this time have been terminated for other reasons.. can I still claim workcover or not?

    Reply
    • Ian Morris

      Under UK personal injury compensation law, if an employee has left the employment of a workplace where they had sustained an injury due to negligence of an employer or a lack of training, they can still pursue a claim for compensation. It does not matter if you have left the employer, but what really matters is what was placed on record within an accident book and what medical treatment has been given in order that sufficient evidence will be in place to support any claim.

      Reply
  51. juan

    i fractured my finger placing grills at my worksite. I had no experience in and nobody had shown me how to do it. it isn’t even in my department because i’m supposed to be with the pour crew. The employer did send me to the doctor and everything i’m going to almost 2 months and my index finger hasnt gotten better – I cant fully close my hand because my index finger is still swollen. Is there anything i can do? I can’t operate well with my job duties because of my finger.

    Reply
    • Ian Morris

      UK law obliges all employers to ensure that staff can work safely and that the risk of injury in the workplace is minimised. With this in mind, an employer needs to ensure that staff are adequately trained in order that they can work safely and it would seem that in your case, this has not been the case.

      Injuries to the fingers, particularly the index fingers can be very problematic and hinder day-to-day activities and dexterity, therefore claiming compensation for the pain and discomfort of such an injury along with hopeful access to specialist rehabilitation therapies provided during the claims process is a just and sensible move to make.

      Please use the ‘start a claim’ page of our website. We would be very happy to help you claim compensation for the injuries you have sustained at work.

      Reply
  52. Frankperry

    My old company coursed my eye problems the never gave me regual eyes tests was working on CCTV system

    Reply
    • Ian Morris

      All employers are obliged to ensure that all staff can work safely and that risks to health are adequately assessed and managed. If you believe that your employer has failed to uphold their obligations, you can seek to make a claim for compensation.

      Reply
  53. Molly

    My son is a roofer. The guard rail gave way when he lent on it. He fell from the roof to the ground. Now has bruising in the shoulder and a bubble of fluid and a tear.his employer is not happy. Asking for advice

    Reply
    • Ian Morris

      In this case, it would be reasonable and just to make a claim for compensation for the injuries he sustained at work. Whether the claim is against his employer or due to another party (whoever erected or has responsibility for the safety and maintenance of the site most likely), he would appear to have a valid claim for compensation.

      If your Son would like to discuss this situation further and find out more about his rights and where he stands, he should either call us on 01225430285 or use the ‘start a claim’ page of our website to make further contact.

      Reply
  54. Nicole

    I was reaching for a box head level which had packinging inside for my pastries, the box slipped out of my hands and onto my ankle ( steel toe cap boots are worn) but the box hit my ankle, and is now swollen and very bruised, reported to manager who then helped me phone the accident at work line to report It there. Have not been to doctors yet as doesn’t feel broken but Sore to touch. As I dropped the box by accident would this be my fault? the box was slightly creased which caused the box to squeeze slightly in and lost all grip and fell onto my foot

    Reply
    • Ian Morris

      Although you dropped the box, it may not necessarily be seen as your fault. Perhaps the box is not fit for purpose and perhaps the place where the box is kept (at head height) is a risk to safety?

      The best bet at this stage would be to make further contact with us so that we can investigate this for you as a possible claim. Make sure that you record the details of your accident within the employers accident book and then use the ‘start a claim’ page of our website.

      Reply
  55. Jan

    I was hurt at work by moving a8 for round table by myself as I was told out of the room the table legs latch was broke and it no longer stayed in while being moved I was not told about this being broken but they were aware because afterwards my supervisor said oh I forgot to tell you and now they are all putting off signing my incident report the injury tore my ucl in my right armi an right handed

    Reply
    • Ian Morris

      This could well be a strong and valid claim for accident at work compensation. We need to speak with you further to find out more about the accident and the work you do/training given by your employer. Please use the ‘start a claim’ page of our website to make further contact so that we can look further in to this for you.

      Reply
  56. craig

    Hi, I cut my leg whilst using a hedge cutter. I was only wearing work supplied thin trousers. I haven’t had a day off in 4 years and they made me use a days holiday for the single day I had off to help the wound heal. Spent about 6 hours in hospital awaiting sterilisation and butterfly stitches. Not happy about the way I have been treated and would like to make a claim.

    Reply
    • Ian Morris

      If an employer is expecting you to use potentially dangerous equipment, such as a hedge trimmer, the employer has an obligation to ensure that you are adequately trained to use the machine and that appropriate Personal Protective Equipment (PPE) is provided or required.

      You describe a scenario that would appear to indicate that your employer has failed in this obligation and as such, you should seek to make a claim against them with us. Please use the ‘start a claim’ page of our website to make contact with us. We’ll then call you to discuss this further and explain your rights regarding a possible claim for compensation.

      Reply
  57. Jo

    On 13/11/18 I had an epileptic seizure at work. I had been requesting and been supported by two occupational therapists for having my rescue medication to stop seizures on site ( an SEN school) it was 18 months of risk assessments and requesting. The care plan was in place which include rescue medication. However it was still a dismissal if I brought it on site due to rusk assessment.
    I had a seizure grandmal and due to not having medication was unable to use the rescue medication prescribed and on care plan. Paramedics were called and I went into status as they could not stop seizures for over half an hour.
    I have not been back to work as I am having between 4 and 8 absences a day, suffer memory difficulties and need full care due to difficulties left from the status episode. I am entitled to 6 months full pay and 6 months half pay. The recovery is going to be long and slow and most possibly never be able to teach again. I obviously have money loss from this and effectively will lose being able to teach for the next 14 years, a job I love. My family and life has altered to needing care and ongoing tests. My life as an independent, full time teacher with good health, although disability of epilepsy which I advocate as no reason to not work -to a person unable to work, earn money and stay on my own and keep safe ( words written in sick note and specialist) My union are supportive, but I feel I would like to know my legal rights;, as my daily life and that of my family has changed so much. What are my legal options?

    Reply
    • Ian Morris

      We sympathise with your situation and can appreciate just how much this recent incident has impacted on your life. Unfortunately, it is likely to be very difficult (under UK personal injury law) to hold your employer liable in this as they clearly had risk assessed your need for medication and had to take the view that it was unsafe to keep it within a school setting.

      Reply
  58. Shannon

    Hi I’m 18 weeks pregnant and I work in retail I’ve recently got a new manager who has me working in furniture and storage I was in the warehouse trying to do the task he gave me and boxes came down on me I have been suffering with pains in my stomach and feeling bruised from this I went to my doctor who also said it might be bruised on the inside I feel as if the manager is pushing me out of the job as he can’t sack me I explained to him I wasn’t able to work 12 to 9 at night because I don’t drive and live a hour away on the bus and don’t feel comfortable coming more into my pregnancy and a few days later he gave me the whole week 12 to 9 shifts is there anything I could do about this please . I also have hospital apointments and he has me to go to work straight after I am there 7 or 8 months now and I am part time but work full time hours are my intitlted to be payed for my hospital apointments.
    Thank you

    Reply
    • Ian Morris

      You have a right to make a claim for compensation for the injuries you sustained at work when those boxes fell upon you. If successful with the claim, you would be entitled to compensation for the injury (the value of which is based on medical evidence and your recovery) and importantly, you will be able to recover any lost income caused by the injuries sustained or time off for medical appointments.

      If you haven’t already done so, please do ensure that the details of your accident at work are recorded within the accident book. You should then call us on 01225430285 or use the ‘start a claim’ page of our website to make further contact with us so that we can help you claim compensation on a No Win No Fee basis.

      Reply
  59. Karen

    I had an accident at work last October. It was reported. I was put on the sick. I have keep up with meetings with my manager regularly. I have got a solicitor involved.
    I am comi g to the end of my ssp. But I have a sick note until the 30th June.
    I just need some help. I know that I have not got a job to go back to. So I just need to know with the accident happening at work, do i hand in my notice or do i let them dismiss me.
    Ii seriously have no idea of what to do.

    Reply
    • Ian Morris

      The accident at work and your employment rights are two separate matters and should not be seen in the same light. You can seek personal injury claim advice from your specialist Solicitor or of course from us, but for the issue of your employment rights and whether or not you should resign or wait should be addressed to an employment law specialist as soon as possible.

      Reply
  60. Autumn

    I have worked at the company I am with for 1 year. We have been understaffed for 6 months and change. I am 5.5 months pregnant with only 1 other employee we work a 5 person job with only two of us. I was sent to the hospital Monday and Had been told I have nerve compression on the left side of my leg and a threated miscarriage (my child is okay) I came back to work today they know my situation and had me work alone with no help today I’m supposed to be on light duty because this job is 100% the reason im having these problems

    Reply
    • Ian Morris

      You should make a formal written report to your employer outlining your concerns and mention the understaffing issue. With regards to the compressed nerve issue, if you have been injured as a result of the physical nature of your work and your employer has been negligent towards your health and safety at work – perhaps a lack of training, over exposure to heavy, repeated lifting etc, you could seek to make a claim for personal injury compensation.

      If you would like to find out more about your rights and whether or not you can make a claim for personal injury compensation, please use the ‘start a claim’ page of our website. Our team will then call you to help you to understand your options.

      Reply
  61. del

    Hi I am currently in plaster with two broken arms- I slipped on the step of my van and fell forwards onto concrete. The plastic cover was not secured to the metal step and all the fixings were missing, this had been reported several times by myself and other drivers but no action was taken to repair it. I had concussion, injured knees and whiplash and was 130 miles away from the depot, i called the office to report I needed to get to hospital and i was struggling to steer and change gears they said ok bring the van back then go to hospital, I managed to do 100 motorway miles but had to pull over on an emergency layby on the motorway where I fell unconscious for 50 minutes until the police found me and called an ambulance. The van was on tracker so was visible at all times to the office but no contact was made by them- do the company have a duty of care to track an injured driver and would I be able to make a claim. My partner asked to see the van but the company had off hired it but not before my partner had managed to get a picture of the faulty step.

    Reply
    • Ian Morris

      On the basis of your description of the cause of your accident at work, my initial assessment is that you certainly have a valid claim for compensation and we would be very happy to assist you with such a claim.

      The fact that the plastic cover on the step of the vehicle was loose and had been reported several times, yet was not repaired or action not taken by the employer would make it likely that liability can be attached to the employer in this matter on the grounds of employer negligence. Health and Safety regulations place an obligation on employers to provide a safe working environment and when a possible hazard to health is reported, the employer cannot ignore such a report and must ensure that any hazards are removed.

      Please call us on 01225430285 or use the ‘start a claim’ page of our website to make further contact with us. We would very much like to help you and given the nature of your work and the injuries sustained, you could recover a substantial sum of compensation for the injuries and also the loss of income that such injuries will cause to you given the physical work that you perform.

      Reply
  62. Rosalyn

    I have primary biliary cirrhosis, which was discovered during a blood test from being off with stress, A over a year ago I had the flu and few days later I came out in a rash which may have been a indicator of PBC , I wanted visit the doctor and check the rash out to see if was infectious a I work with small children, I told to come and see how it develops,I have had rashes since with my PBC which is a life threatening illness and it may have been discovered earlier and have a less of an impact on my life.I have text messages and photos.

    Reply
  63. Anne Villa

    I am hospitalized for almost a week due to surgery. My employer imposes monetary penalty for every absences incurred. Is it allowable by law that ill emplyees should pay during absences? Please enlighten ne. Thank you very much

    Reply
    • Ian Morris

      Under UK Law, an employer does not have to pay any staff member their usual income if they are away from work due to injury or illness – even if that injury or illness was caused by their work. The law will simply require that eligible staff are paid Statutory Sick Pay. Some employers do pay full incomes to unwell or injured staff but that is down to company policy rather than legal requirement.

      No employer can require an injured or unwell employee to pay them a fee if they are away from work due to ill health or injury.

      Reply
  64. Mary

    Hello ,I was injured at work due to a truck flap slamming down on my pinky finger breaking it in two places.I ‘m a loader.I keep telling my employer I think my finger is broken and they pretty much ignored my cry for help .Finally about a month I said I was really in pain,which was fromthem having me load truck with my injury.I ended up having surgery and pins put in.This happened Oct 2018 and still going through.Found out now I developed postramatic arthritis because my employer didn’t handle my situation properly.Was going to oss ,but after my surgery was done majority of the time I was seeing his assistant,which was no help at all.When i developed other problems with my hand that I never before she said they were not from injury .TThey said there was nothing else they could do.So I got a second opinion and i was told I developed postramatic arthritis.Frankly I was humiliated by my job and where my job sent me.Now I can’t do things like I use to are want to do.Has me very stressed and depressed.What can I do?

    Reply
    • Ian Morris

      Were the details of your initial injury to the finger recorded in an accident book or incident report system at the time of your accident? Your options could be to pursue a claim for personal injury compensation after your accident at work and the injury to your finger as a result of employer negligence.

      Reply
  65. Dave

    Hi I had a accident back in December resulting in me twisting my knee. While I was off I was also diagnosed with a suspected groin hernia.I returned to work 1st March on light duties as I’m waiting to see consultant for their plan of action. My employer is saying that if there is no light duties for me some days then you will be on sick leave without pay. I also had to have a cyst removed from my back which I was advised may have been a result of my accident, I have had cyst for 20 yrs but no problem until after accident. I have worked for this company since 1996.Can you please advise where I stand on this matter.

    Reply
    • Ian Morris

      Your employer is within their rights to place you on Statutory Sick Pay (SSP) if your contract of employment does not stipulate an entitlement to usual salary whilst off work due to injury or illness – even if the injury or illness was caused in an accident at work.

      With this in mind, your only route to recovering lost income is by pursuing a claim for compensation and succeeding. If you were to succeed with a claim in this situation, you would be entitled to a compensation settlement for the knee injury and any other associated injuries and also full recovery of lost income or incurred costs.

      To succeed with a personal injury claim after an accident, we’ll need to be establish that that negligence can be attached to another party. The best course of action would be to make further contact with us by way of the ‘start a claim’ page of our website. Our specialist staff can then contact you to discuss your situation, explain your rights and help you to understand how we can help and how our No Win No Fee personal injury compensation service could benefit you.

      Reply
  66. Nikki

    Hi i deliver for a chinese takeaway. A company has erected scaffolding right outside door and 1 of the bars is very low and has no hazard tape on it. On my way in door i struck my head on it which resulted in an egg shaped lump on my head and headaches. Apparently im the second person to walk into it. Where do i stand ?

    Reply
    • Ian Morris

      You have a potential claim for compensation, but you’ll need to make sure that the accident is reported to the property owner and scaffolding company. It would also be very helpful to take photographs showing the lack of hazard tape and ideally, a photograph with a clear measurement as to the height of the bar that you hit. You should also seek medical attention from your GP or Hospital for the symptoms of headaches in order to get the details recorded.

      Please use the ‘start a claim’ page of our website to make further contact so that we can help you on a No Win No Fee basis.

      Reply
  67. Sue

    Was injured in mini bus accident while working I was a passenger but went bk to the job after 2 days it was the other vehicle that caused accident I have internal bruising and it could take 4/6 weeks to get better can I claim for this injury

    Reply
    • Ian Morris

      You can definitely pursue a claim for the injuries you sustained in the road traffic accident you mention. The fact that you have returned to work will not prevent you from making a claim.

      To make a claim on a No Win No Fee basis, please call us on 01225430285 or use the ‘start a claim’ page of our website.

      Reply
  68. Dawn

    Hello, I’ve been diagnosed with carpel tunnel in both wrists and will have both operated on, my contract says repetitive job but does that mean my employer is in the clear for a compensation claim

    Reply
    • Ian Morris

      The contents of your contract will have no bearing on whether or not you can pursue a claim for carpal tunnel syndrome against the employer. If the employer is aware that the work is repetitive, it would indicate that they should be taking steps to minimise the risks of a repetitive strain injury – such as carpal tunnel – by having adequate job rotation, regular breaks and provision of the correct training and safety equipment.

      Reply
  69. Dane

    My question is what if i got injured on the job and i had wrote a report and obtain my medical information but the company didnt comply or get back to me until 4months as passed, and now the employer is making a claim I took too long to claim a compensation. I would like to know if there’s a time period

    Reply
    • Ian Morris

      UK law affords you 3 years from the date of an accident at work in which you can make a claim.

      Reply
  70. Shanta

    Can I be fired after a injury that happen to me at work

    Reply
    • Ian Morris

      You cannot be dismissed for having an accident at work, but if you are badly injured and left unable to work for a long while, your employer could terminate your employment on ill health grounds eventually.

      Reply
  71. Ntombi

    Hi my mother is working as a registered nurse at a hospital and she fell in the work inside the work premises but just after she had knocked off. Could she be able to claim for work compensation to get her monthly wages as normal since she is not fit to go to work for 6 weeks that the doctor gave her to heal

    Reply
    • Ian Morris

      Whether or not your mother had finished duty or was still at work is irrelevant in this matter. What does matter is what caused her to fall and whether the cause of the fall can be attributed to negligence. If we can establish that she was tripped due to a hazard or item of disrepair then there is a strong possibility of claiming successfully for compensation for the injuries sustained and any incurred loss of income or costs.

      Reply
  72. Jamie

    Hi I’m trying to find out if my brother can make a claim, he’s been working (was working for) as a cleaner for a good few years and when he started all he done was clean show houses, but his boss used 2 argue with his clients a lot so I started giving him more and more different jobs witch I’m sure he never had any training for, as in cleaning 5 store building’s window with a 100ft pole and using harmful chemicals to clean Al kinds, he worked 6 to 7 days a week from 6am till late, now he’s suffering with chronic back ache witch he’s had 2 ops on, but he still went 2 work coz he didn’t want to let anyone down, but now he can’t work, o even walk properly an he needs another opp on his back but he’s been told if he has it there a 70% chance he won’t be able to walk after it. His boss won’t pay him his due sick pay an has sacked him leaving him in trouble with his mortgage and feeding his family.

    Reply
    • Ian Morris

      Your Brother can make a claim of course, but to succeed he’ll need to be able to provide a specialist Solicitor with good information that will enable them to hold the employer liable.

      In this case, it would be relevant to know if your Brother has ever complained to his employer about the lack of training and heavy workload? What has been put on record with the employer regarding injuries or pain etc.

      Your Brother should use the ‘start a claim’ page of our website to make further contact so that we can speak with him directly.

      Reply
  73. Marie

    Was in work and slipped ,lino down a long time and is quite worn,have had two visits to doctor and have had to go physio .Been in constant pain for over three weeks and haven’t had good nights sleep since fall.Had to take time off work and don’t receive sick pay only stsp.Were do I stand on making claim.

    Reply
    • Ian Morris

      To succeed with a claim for slipping accident compensation, you’ll need to be able to identify a viable cause of your fall. In this case, you mention worn lino on the floor. Do you know if anyone had ever made written note of the worn floor as a hazard or was there a spillage or substance upon it that caused you to fall?

      Reply
  74. Chris

    Hi
    My wife was injured at work in the NHS restraining a mentally ill patient. The restraint is part of the job, however during the restraint the other member of staff restraining the patient let go and refused to help out, meaning i was thrown about struggling to contain them. I was off work with shoulder damage, have returned to work but i am still in pain with the shoulder injury. The other member of staff admitted they had done this and said he would not do it again. No further action was taken against him, yet i have been left with an injury which affects my sleep patten, left me in pain and has stopped me doing my usual sports. Can the emploter be held responsible for the the negligent act of its employee

    Reply
    • Ian Morris

      An employer has overall responsibility for the actions of employees and in this case, it would certainly make sense to pursue a claim for compensation against the employer.

      Reply
  75. Helen

    I was badly injured at work suffering a fractured tibia and fibula I have had 2 operations and wore an external fixator for three months.
    I was given the job of changing light bulbs in the house (large home) some were very high up.
    I received no training to use a ladder and subsequently fell when attempting to change a hard to reach bulb.
    My employer says it is my fault as I decided how I was going to change the bulb.
    Are they at all liable?

    Reply
    • Ian Morris

      Your employer cannot simply pass judgement on negligence or liability and it would appear that they have failed in their obligations towards your health and safety whilst at work. Effectively, your employer is admitting that they failed to ensure that you could work as safely as possible as they have simply left you to do the work without guidance or training.

      Given the severity of your injury as a result of your fall from a ladder at work, you really should consider pursuing a claim against the employer on the basis of their negligence towards your health and safety. Whilst there can be no guarantee of success with the claim, there is certainly every reason to pursue this matter and it would appear that you have a valid claim with every prospect of succeeding.

      Please do call us on 01225430285 or use the ‘start a claim’ page of our website so that we can discuss your situation with you and help you to understand your rights.

      Reply
  76. Victoria

    Hi I am a carer whilst at a clients house I noticed that I’d made a mess on their carpet eg leaves and grass brought in on my shoes. after all their personal care one of their sons friends came in and said about the mess so I got out the hoover and cleaned it up however I felt my back go and got very hot sweating, shakes and vomiting I phoned my boss who was great at the time offering to take me to A&E now I have been to hospital and been told that I have deep gluteal syndrome and urgent referral to physio she is now saying that its not in the care plan to do the hoovering and that I should of left the mess. Is there anything I can do as I now can’t work

    Reply
    • Ian Morris

      If you are not required to perform housekeeping duties by your employer, there would be no reason for them to have expected you to use a vacuum cleaner or provide any training or risk assessment of the use of such equipment. If this were the case, then I don’t think you could possibly hold the employer liable for your injuries.

      If however, the use of domestic cleaning appliances is part of your work and your employer has not trained you in manual handling and the use of such equipment, you may be able to take this further.

      Reply
  77. L

    If my employer told me that he didnt think I hurt my back at work did he have legal right to say that

    Reply
    • Ian Morris

      The employer is entitled to their opinion, but the value of their opinion is minimal unless they can support it with evidence. If you believe that your back injury was caused at work, it is important that you put the evidence in place to support such a view. As such, make sure an accident report is completed and if you have not been issued with the right training or equipment to enable you to work safely, complain to the employer in writing and seek medical attention from your GP.

      Reply
  78. Howard

    So I was in a car crash last week delivering a car for work (car dealership) the crash was not my fault there was a few cars involved on the m6 the crash resulted in me being hospitalised I was unconscious I have recently been discharged from hospital I checked my emails and work have sent me a email claiming they can’t offer me any more work I’ve tried to contact them but I’m not having any luck speaking who I need to speak to

    Reply
    • Ian Morris

      Regarding your work and your employment rights, that is a matter for an employment law specialist or your Union. As for the car accident and your injuries, we can help you with that. If you would like to make a claim for compensation as a result of the hospitalisation after the car accident, please use the ‘start a claim’ page of our website. We can help you claim compensation for physical and emotional trauma caused in the incident as well as recover lost income or incurred expenses caused by the accident,

      Reply
  79. Alison

    Hi, I am on a zero hours contract. I fell at work last week due to a missing piece of flooring. I have severe bruising to my wrist and ligament damage but no break. Would I be able to claim as no break. I get the feeling being on zero hours I would just not be employed anymore…

    Reply
    • Ian Morris

      Whether you have a zero hours contract, work via an agency, are part time or full time, you have the same rights to claim compensation as anyone else.

      You mention a missing piece of flooring at the workplace. This would appear to be clear employer negligence in their failure to provide a safe and secure working environment and i’d imagine that you would have a valid claim for compensation.

      Please use the ‘start a claim’ page of our website to make further contact so that we can help you claim compensation.

      Reply
  80. david

    I was injured in a road accident while at work (driving from one job to the next) whilst I was stationary and hit head on by a car traveling on the wrong side of the road.

    I’ve been off work with a whiplash injury for about 18 months now. The consultants have said it will take time to heal but the injury is not permanent. My employer is now trying to terminate my employment. I work for a large housing association carrying out repairs in the properties Been employed by them 5 years.

    Reply
    • Ian Morris

      There are two elements to the situation you describe – one of personal injury compensation for injuries and financial losses caused by a non-fault accident and your rights under employment law with regards to your work and whether or not your employer can terminate your position of employment due to your current inability to work.

      With regards to the personal injury compensation element of your situation, we can certainly advise and help you with this matter. Given that you were stationary when hit by another vehicle that was travelling on the wrong side of the carriageway, you were clearly the non-fault party and would be entitled to pursue a claim against the insurers of the at fault vehicle. Our specialist Solicitors could well succeed with a claim for you and would obtain you compensation for both the injuries you have sustained – which if causing such a long term problem would likely be a substantial settlement, but importantly recover any lost income or incurred costs caused by this incident.

      You can pursue your claim with us on a No Win No Fee basis by either using our ‘start a claim’ page or by calling us on 01225430285.

      Reply
  81. Jane

    Hi
    I am an employer of a small family construction company

    One staff member hurt his back yesterday and has today said he wants to sue for loss of income etc

    He is a family member so makes it tricky

    He was working with all the correct workwear and health and safety equipment needed

    He was given precise instructions of what the task was and had direct communication with his supervisors if any problems occur

    He was working alone at the time but has the adequate training needed for the job he was doing

    We have advised we will cover his sick pay whilst off for 2 weeks

    But he is asking for more money or he will sue for loss of income

    He has not visited a gp

    We want to know where we stand and if he can actually proceed with any kind of claim , we have no idea if he had any injury prior to this but it seems as he is 60+ plus and doing a manual job is not possible for him anymore

    We are able to offer him less manual jobs which we have advised

    Any advice would be appreciated

    Reply
    • Ian Morris

      At Direct2Compensation we work for and specialise in advising the claimant, so it is hard to advise you as a possible defendant. However, what I can say is this. For an employee to succeed with a claim for compensation for an injury suffered at work, they will need to demonstrate that their employer has been negligent towards their health and safety at work. In the scenario you describe, it would appear that you have fulfilled the relevant obligations upon you as an employer – full training, correct PPE provision and work equipment. Therefore, as long as your training records are up to date and you have written notes of the work being undertaken and instructions given, it would appear to be a struggle for the employee to succeed with a claim against you.

      Of course, the employee can proceed with a claim as he will likely approach a specialist Solicitor and give a different side of the story to that provided by you. As such, a Solicitor acting in good faith may proceed with a claim. However, with the help of your insurers and the detailed evidence that you appear to have, his Solicitor would likely close the case on receipt of your robust denial.

      Reply
  82. Chloe

    Hi, I was involved in a accident at work where a hydraulic locker on a truck slammed shut on my ring finger and completely amputated the tip of the ring finger and broke the tip of my little finger, my boss pressed me into a private settlement of £3000 to which I signed a waiver for and he stated I wouldn’t receive anything if I was to claim privately for the accident and of course loss of wages and the business would be closed as i wasn’t trained properly for the job I had only been working there 5 months, been left alone in the business when the accident occurred and it wasn’t reported nor recorded in the accident book, I work in commercial vehicle paint and of course the job can be dangerous but I feel I was pressured into signing the waiver and the fact I’d loose my job as would everyone else working in the business, would I still be able to put a claim in a year on? Thanks

    Reply
    • Ian Morris

      If you have signed a settlement agreement as a full and final settlement, it is unlikely that an insurer will accept a further claim.

      Reply
  83. Alexander

    Hi I wonder if you can help. I work for Heathrow airport as a security officer. On November 7th 2017 at approximately 13:10 I was on a staff bus (which is needed to get to and from the terminal and staff car park) on my way into work when a taxi collided with the right hand side of the bus. I was sitting next to the impact, I came out of my seat and twisted my lower body and upper body in two different directions.
    I have recently had an MRI and received the results in which I’m told I may need to have surgery as my disc is pushing against a nerve causing constant pain every day through both of my legs.
    I saw the work occupational health who is suppose to be a physio therapist but never actually treated me. They wrote on a form that they see no medical reason as to why I can’t return to work but I have a written letter from the NHS with my results of the nerve pain caused by the disc pressing against the nerve caused from the bus accident.
    I’ve made a claim against the taxi driver but my work on the other hand are being a little difficult.

    So I received full pay from November until February the 4th so I was forced to return to work before my GP had advised me to return. I needed my income.
    Heathrow agreed to put me on 4 hour shifts and light duties as I cannot bend to search a passenger.
    Now they have a 12 week “recovery” phase in which you have to have had the adequate amount of physio and help to be back at work on full hours at the end of the 12 weeks. Now I’m not ready to do so just yet but here is the kicker.
    They have put me on a stage 1 warning for being off sick for such a length of time. There reasoning is “it isn’t a work related injury as I wasn’t performing my security officer duties”
    Being on a staff bus which is the way into work provided by the company is apparently not classed as even an industrial work injury. I believe they are putting the pressure on me to be at full hours by the first week of May which is the last of my 12 weeks. I appealed the stage 1 warning on the grounds that it is an industrial work related injury. It seems as if now they are now putting off giving me the outcome results of that meeting until the first week of May. I had my appeal meeting March 27th, it’s almost been a month.
    Can you advise what kind of accident this is?
    Thank you for your time

    Kindest regards

    Reply
    • Ian Morris

      You would be entitled to make a claim for compensation against the insurers of whichever vehicle caused the accident and your injury. It would appear that the taxi is the fault party and as such, you could claim against them and recover compensation for your injury, loss of income and incurred medical expenses and losses. We have specialist Solicitors ready and able to assist you on a No Win No Fee basis with such a claim. To proceed, you’ll need to be able to provide the necessary details – ideally the vehicle details (registration numbers etc), but if not, if you could provide your employers details as they will have a record, that would suffice.

      Please use the ‘start a claim’ page of our website or call our office to start your claim and find out how we can help you.

      Reply
  84. Julie

    Employer is running a propane forklift in the building where we work and there is no ventilation or air exchanger. I already once ended up in the emergency room with carbon monoxide poisoning …. and he still continues to run the propane fork lift in the building after several attempts of telling him not to do so . I am concerned of the long term affects of continued affects in my health…..

    Reply
    • Ian Morris

      Make sure your concerns are addressed to the employer in writing so that you have evidence to prove that you have made such a warning and report. You could also make contact with external agencies such as the Health and Safety Executive too.

      Reply
  85. ashok

    saw your website and injuries at work and duty of care if employer does not carry out a risk assessment.

    I am seeking representation. I started the claim with my union Solicitor and I don’t feel they have grasped the case or not pushing enough as its quite simple to me. My understanding is union solicitors don’t push as their on the side of the employer

    I worked at a large company loading the delivery vans. For over three years I never suffered any injury or ever had a day off sick. Until in 2017 they changed their computer system and increased the maximum weight of the trays WITHOUT doing a new risk assessment. In the risk assessment dated 2016 it clearly stated the maximum weight of the trays is 13kg and in trials the average weight of the trays was 9kg. The trays now were 14kg maximum and sometimes weighed more and average weight 12kg or more. They changed the weight without doing a new risk assessment, I can prove this.

    In April 2018 I came across some trays weighing over 14kg and suffered a pelvis injury and had some 7 weeks off work and treatment. I have a witness statement on this. I again suffered a pelvis and back injury in October 2018.

    Surely if the risk assessment states 13kg then they have breached duty of care and this would be a simple case to go straight to Court on then they will settle. Letters back and forward my Solicitor has been doing is not getting anywhere.

    Could you possibly call me to discuss further

    Reply
  86. Reqo

    I was working casual work, cash in hand. The vehicle tail lift isn’t 100% working correctly and I was sent down to load a van without the correct PPE and as I was fixing one of the flaps on the tail lift, it fell on my foot. I needed hospital treatment and now the owner of company says he doesn’t pay people who have been injured at work. I had 3 weeks of lost earnings at my own work and now I won’t receive a penny.

    Can you tell me the way forward?

    Reply
    • Ian Morris

      Whether you were doing casual work or working on a more official basis, the same health and safety laws apply to all employees. In this case, as long as you can prove that you were injured whilst working for this employer (accident book entry or other evidence), you can pursue a claim against them for compensation for the foot injury as well as to recover any lost income.

      Reply
  87. Zak skidmore

    HiI have been at work today doing repairs in tenents property when their dog came in and bit me twice on my harm causing damage to it sever enough for me to have to visit hospital. Who do I claim off and do I have a valid claim.
    Please help.

    Reply
    • Ian Morris

      You can make a claim for compensation and the most likely defendant will be the owners of the dog. Whether or not they have insurance in place to fund any claim that you make make or personal finance to cover the cost of any claim is another issue. Your employer could also bear some responsibility if they knew that there were dogs in the property and hadn’t warned you about this.

      Reply
  88. Jo

    I had an incident at work that caused me to get a broken bone – it was not of my own doing. There was no duty of care and we were short staffed. I have had 2 surgeries and my third is coming up. Full hip replacement. I have been off full time hours for 15 months but all up have only not been at work for 3 & 1/2 of those months. I’m seated or light duties . I am being paid still. Am I entitled to go for a claim

    Reply
    • Ian Morris

      Whether or not an employer pays you during a period of absence from work after being injured in an accident at work does not impact in anyway on your right to make a claim for compensation. Given that you are of the view that your accident at work was caused by the negligence of your employer, you have every right to make a claim for compensation for the injuries you suffered in your accident at work.

      Reply
  89. David

    Hi can an employer pay an employee off. Where the employee is handed in a sick line and on statutory sick pick from an accident that happened at work?

    Reply
    • Ian Morris

      This matter is really something that should be discussed with an employment law expert. However, if an employee is off work for a lengthy period due to injuries sustained in an accident at work, the employer could eventually reach the view that the injured person is no longer fit enough to perform the duties and could have their position terminated. However, an employer MUST follow due process and abide by employment law before they terminate an injured employees contract.

      Reply
  90. Lina

    I had an injury at work some steam water and grease coming out from the oven door for about one month, but I didn’t use my safe shoes, because they are very hard,rigid and hurt my ankles. They don’t want pay me the 2 days that I didn’t go to work. Can I claim,?

    Reply
    • Ian Morris

      As you did not wear the specific ‘safe’ shoes that your employer requires you to wear in the workplace, it could be that you may have to accept an element of contributory negligence if you go on to make a claim for compensation. This is because you will be seen to have contributed to your injury in some way. However, it would not stop you from being able to make a claim.

      Reply
  91. Siyabonga Cenge

    Two days ago on the 2 April 2019 I slipped my hand when I was tightening a drill Chuck and it hit a drill and broke it and cutting my left hand palm. I feel my employer is trying by all means for me to be at least at work and do light duties yet the doctor booked me off. What do I do in this situation?

    Reply
    • Ian Morris

      If your employer has light duties available for you that will not cause any risk to your hand injury, there is no harm in attending work and at least you will still receive your usual income.

      Attending work on light duties after an accident at work would not prevent you from being able to make a claim, but it does stop you having the added stress of coping with a loss of income caused by an enforced absence from work whilst you recover from your workplace injury.

      Reply
  92. Jayne

    2 years ago I slipped walking out of the office on ice right outside the main door. I went down with a bump and complained to the management. I was in pain and it was put in the accident book. I went home but was back at work the next day only to find that they dismissed me as I didn’t fit in. I couldn’t do anything about it as I was still in my probation period.

    Now, 2 years later I have severe, debilitating back pain which had caused a protruding disc, spinal stenosis and cervical spondylisis which I’ve been told has been caused by a trauma to the spine such as a fall.

    The only fall I know if was this one 2 years ago. Can I do anything about claiming compensation?

    Reply
    • Ian Morris

      Given that your accident happened 2 years ago, you still have a period of 12 months of your claim limitation period remaining. In the UK, any person injured in an accident has a 3-year period in which they can make a claim against the person(s) that they hold responsible for their injuries.

      In your case, as you slipped on ice directly outside of the office in which you worked, you may be able to claim against the employer as it could perhaps be argued that they ought to have erected a hazard warning sign or gritted the area in question. If the area where you fell was not the property of the employer and was a public footpath, claiming would be far harder.

      As your accident was recorded in the accident book where you work, there is evidence to prove that you did have a fall. Do you have medical evidence that will link well with the accident book entry, i.e, did you attend your GP or a Hospital at the time of your fall or within a few weeks of it? It would be useful to know when you attended your GP and whether you have any pre-existing back issues?

      Please use the ‘start a claim’ option on our website to make further contact so that our staff can speak with you to discuss your rights and advise you as to whether or not you can pursue a claim for compensation.

      Reply
  93. Mark

    Hi
    A friend of mine who has ADH and was actually on the sick at the time, did some work for somebody yesterday and cut his little finger off on a band saw
    No training
    No Supervision
    And the guy who he was working for told him he is not insured so he could not claim
    Any advise ?

    Reply
    • Ian Morris

      Given the lack of insurance cover, claiming compensation could be problematic. Further, working on a casual basis for someone makes the process difficult as the evidence needed to support a claim may be harder to secure.

      Your friend may be able to claim directly against the person responsible – if they have sufficient financial wherewithal to face a claim against them.

      Reply
  94. Tracy

    I have been working for my current employers for just over six years. Three years ago I started suffering with plantar fasciitis, the floor I stand on for 40 hours a week is concrete covered with very thin carpet tiles, I am in constant pain and it has affected my every day life, I have put on a lot of weight due to the fact that I do not want walk anywhere because of he pain, I hav e had cortisoneinjections in my feet an shockwave therapy which have not worked. Are my employers liable.

    Reply
    • Ian Morris

      The immediate issues that I can see are proving a causal link between the plantar fasciitis and your employer/work and most importantly the claim limitation period.

      The main issue here is that any claim MUST be made within 3 years of the date where you became or ought to have become aware of the symptoms.

      Reply
  95. Hanny

    Hi

    If I have reported an accident to my employer ,I think they should give me a copy of the formal report/accident book, but they doesn’t want. I was told they already reported my accident I don’t have to worry about that and they cannot give me a copy of the report or accident book. But if they don’t give me than if something happens in the future I don’t have any proof.What should I do?

    Kind regards

    Reply
    • Ian Morris

      The employer is not obliged to provide you with a copy of the accident report. Whilst there is no reason why they should not do so, they do not have to.

      If you are concerned as to the way the employer retains information within their accident book, you could make a formal request for a copy of the accident record in writing (by email) and retain their response, so that should the accident report become unavailable in the future, you can at least provide evidence that it did exist.

      With regards to your accident, if you would like to discuss whether or not you can make a claim for accident at work compensation or find out how our No Win No Fee claims process works, please call us on 01225430285 or use the ‘start your claim’ page of our website to make further contact.

      Reply
  96. Martin

    I was hit by a employee driving MHE this happened inside, CCT footage was used proving the employee was at fault, and the investigation ended with them receiving a final written warning. Even though I was not physically injured can I make any claim ?

    Reply
    • Ian Morris

      The lack of injury could be an issue. You can only claim compensation if you can demonstrate a loss or injury serious enough to qualify to take action. Were you psychologically injured?

      Reply
  97. Patricia Curley

    I am a transport assistant for a Barton bus company which I take special needs children to and from school while I was at work I fell over and broke my thigh and hip bones I had a three hour operation and have a metal rod between my thigh and hip I have been told that I will receive s.s.p I now that’s not enough to pay my bills I know they have transport assistant insurers so can you advise me on what I can do?

    Reply
    • Ian Morris

      You have clearly suffered a serious and nasty injury at work. You mention that you fell and that this caused the injury. What interests us at this stage is what caused you to fall? If you can identify a hazard, defect or act of negligence (lack of training, incorrect equipment etc) that caused the fall, you could pursue a claim for compensation and if successful, recover compensation for the injury itself but importantly recover all lost income previously and in the future – relating to this accident.

      Please use the ‘start a claim’ page of our website so that our staff can contact you to discuss your accident and help you to identify your options going forward.

      Reply
  98. James

    Hello my name is James. I am a subcontractor for a construction company that installs metal buildings. I was on a job site the day after it rained and was still drizzling that day, while attempting to secure a sheet of metal to the side of the building my ladder sank in the mud and I subsequently fell and broke my arm and leg. My boss informed me he isn’t liable and offered to pay me for 6 weeks while I was out but have only seen 3. I was wondering if I have any legal recourse at all because he is now going from someone that seemed concerned and wanted to help to now someone that just seems to avoid me. Thanks for your time

    Reply
    • Ian Morris

      You do have a right to make a claim for compensation if you are injured in an accident at work. Given that you have fallen from height, the safe working at height regulations and Health and Safety guidelines covering such work would be considered. Whilst it could be seen that you have contributed to your own injury by erecting a ladder on soft ground, the employer is likely to bear responsibility for the health and safety failings that lead to your injury.

      Hopefully an accident book entry or incident report form has been completed with the employer? If not, you should write to them to outline what happened and apportion responsibility to them for instructing you to work in risky conditions on unsafe ground.

      We would be happy to assist you in trying to claim compensation for your injury and also to recover all lost income caused by the accident – this could include future loss of income if the injury prevents you from working for sometime and you succeed with the claim. Please use the ‘start a claim’ page of our website to take this further with us.

      Reply
  99. Marcus

    Hi,I work in the removals industry,as a driver. I have had manual handling training,and that is not the problem!
    In 2017, I suffered an injury to my lower back,whilst driving. I was wearing a seatbelt,which held me down,but the suspension of the vehicle is very bouncy,together with a suspension seat. I was thrown up,and jarred my back,suffering a bulging disc,and I was off work,on ssp for 5 1/2 months,which was a struggle.
    My employer is,and always has been aware,that the vehicle can cause injury- other drivers have complained about the bumpy ride,and the fact that drivers’ seat is like an ejector seat!
    Last friday,29-3-2019,it happenned again. I had made a claim for a disability benefit,under the advice of the C.A.B.,with yearly reviews,and was notified from the previous injury,I had lost 15% of faculty,to my lower back,and right leg.
    Am I within my right to make a claim against my employer?

    Reply
    • Ian Morris

      You do have a right to make a claim against your employer if you believe that your injury was caused as a result of their negligence or their failure to minimise the risk of injury in the workplace.

      The issue you may face is proving that the vehicle is dangerous and that the employer should have taken steps to prevent such an incident causing injury to you.

      Reply
  100. Linda Sheeran

    I tripped over over my feet n heavy carpet at work and broke my arm so I have a claim as it might have been my fault

    Reply
    • Ian Morris

      You can only make a claim if you can identify a hazard or act of negligence that caused you to trip and fall. If you simply tripped over your own feet, nobody else is liable and you cannot claim compensation. If you tripped due to a tear in the carpet or an upturned edge of carpet creating a tripping hazard, you could seek to make a claim.

      Reply
  101. brian

    I am a prison officer in the course of my duties I was injured helping to restrain a prisoner who had become violent attacking other members of staff.

    Reply
    • Ian Morris

      All employees, regardless of the inherent risk of injury that their particular job may present, are afforded the protection of the Health & Safety at Work act and safe working regulations. A very important element of these laws and regulations covers minimising the risk of injury at work. This obliges employers to ensure that the risks of injury in any job are assessed correctly and that the right training, equipment and management protocols are in place to ensure that the risk of an injury at work occurring is minimised as far as possible.

      Any employee who is injured in an accident at work or during the course of their work has a legal right to make a claim for compensation if they believe that their employer has failed to uphold their obligations to Health & Safety at work and that the employers failings have failed to prevent an accident that would otherwise have been avoidable. Of course, many people injured in an accident at work will not be sure whether or not they have a valid claim for accident at work compensation and won’t know how to identify whether or not their employer has failed them with regards to Health and Safety. At Direct2Compensation our friendly and knowledgable team understand your rights and what responsibilities an employer has. During a short telephone conversation with us, or via chatting with us by email, we can quickly help injured workers identify whether or not they can claim and help them to understand their rights after an accident at work and how we can help.

      Reply
  102. Kate

    I fell down stairs on my way from the work car park to the Office. I fell forwards and ended up dislocating a shoulder, injuring my elbow, knee and ankle on one side and the knee on the other side. I went to hospital in an ambulance for the shoulder to be put back in. It was very cold and icy on the day I fell as well as a lot of dead compacted leaves on the stairs. After my fall, someone from the company arranged for the stairs to be cleared. Do I have grounds to pursue a claim?

    Reply
    • Ian Morris

      There certainly is grounds to pursue a claim for compensation. Whether or not you would succeed with the claim is yet to be established, but given the apparent long term problem of the compacted leaves on the stairs, it would appear that the employer had ample opportunity to have the hazard removed before you fell. It is helpful to your claim that the employer did arrange for the hazard to be removed after your accident, but that is not an admission of liability.

      We would be very happy to assist you further with a claim for compensation. Please call us on 01225430285 or use the ‘start a claim’ page of our website to speak further with us and find out more about your rights and how we can help.

      Reply
  103. Kirsty

    Hello,
    I fell down the stairs 3 weeks ago in work it all happened so quickly that I don’t know how I fell after I was taken to the hospital I found out that I have a broken leg with an unstable fracture but not only that my work place was reparing the stairs after my fall so I am unsure if the problem was there and have no proof that there was a problem before I fell I have gone back to work as I have a desk job they have put me downstairs to work but only given me paper to elevate my leg which isn’t adequate meaning I most probably will come away from work again till I can manage better they have given me full pay as I did the injury in work but I have not been given anything to sign no accident book or back to work form.
    What would you advise please ?

    Reply
    • Ian Morris

      To make a claim for compensation after being injured in an accident, the injured party has to be able to identify the cause of the accident in order that negligence can be identified if present. In your case, as you do not know why you fell it will be hard for you to pursue a claim as the defendants in such a claim would simply state that there is no evidence that they were responsible.

      In your case, you need to find out why the stairs were being repaired and whether there is any witness evidence to confirm what caused you to fall. Perhaps there is CCTV footage showing your fall? If you can identify a hazard responsible for your fall, you could then look to make a claim for compensation.

      Reply
  104. Matt

    Hello.
    My partner encountered belitteling, racism and mobbing at her work, by her office supervisor. In the past, many people tried to report this supervisor to HR, but with no effect. It seems like this person is protected by employers, despite being a bully, and raging alcoholic, not attending work, or coming to the office reeking of alcohol. My partner had a mental breakdown last week, and it is bad. It changed her to the point I don’t recognise her. It affects our life. She had to start taking antidepressants, might possibly have to attend therapy, and the company wants to do mediating meeting. She’s in no state to attend, and is scared to come back to work, this one or any other. We are convinced, that on this meeting they will try and convince my partner, that she is overreacting and that this situation is her fault.
    How could this be resolved? She only filed an informal, anonymous complain. Coming back to work to file a formal complain will be very hard and traumatizing for her. She keeps having panic attacks, and cries a lot.

    Reply
    • Ian Morris

      To have any prospect of succeeding with a claim for work related stress or anxiety, the ‘injured’ person needs to have made sure that their struggles and concerns are on record, in writing, with the employer.

      If there is nothing on record with the employer before an employee becomes too anxious or distressed to work, it is very easy for the employer to argue that they did not know of any concerns and therefore had no chance to resolve them.

      Reply
  105. Sally

    I’m off work at the minute with a frozen shoulder/ tensionitus, I hurt it at work lifting last September and since then it has got worse. I’m waiting for a scan and may have to have surgery. What should I do?

    Reply
    • Ian Morris

      If your shoulder injury was caused through physical work for which you have not been properly trained, not been given the correct tools or equipment or due to a working environment that fails to reduce the risk of injury to you, you can make a claim for compensation.

      The best thing to do at this stage would be to speak with us so that we can learn more about your work, what you have done and what your employer hasn’t done. We can then advise you as to whether or not you have a valid claim for compensation. Please use the ‘start a claim’ page of our website to make contact with us and take this further.

      Reply
  106. Nan Aye

    Im a housekeeper in a hotel. Last week I tripped carrying linen up a flight of stairs. I could not walk on my ankle. The hotel called an ambulance that took so long to arrive that my husband came and took me to the hospital in his car after members of staff helped me outside. The hospital said it wasnt broken after xray and it was more than likley hurt ligaments. My next shift wasnt for 3 days and they said to rest and take ibuprofen. I returned to work as instructed asking for lighter duties which werent given. I have pain in my ankle and its swollen at the end of the day. Moving the linen is a porters job but the maids end up doing it as the porters are sedom around and the supervisors dont call them when asked. We only have 25minutes to clean each room so have to do this to complete our duties. I have mentioned this to management but the problem is never addressed.

    Reply
    • Ian Morris

      Make sure that a record of your accident and injuries is made with the employer, within their accident book. The issue regarding the lack of porters is important and should be noted in your accident report.

      My initial view is that you have a valid claim for compensation that ought to be pursued further. We would be happy to assist you on a No Win No Fee basis and to that end, I suggest that you go to our home page to submit your details to us so that we can call you.

      Reply
  107. Josie

    Hi
    I work as a cleaner and I was carrying a bucket of boiling water when the handle gave way and the water went over my foot ..I was off work for 5 weeks and only got sick pay ….then when I returned to work and talked to my boss and told him I was very disappointed that I only got sick pay he then said that he had told the accountant to pay me full pay ..Have I got a claim?

    Reply
    • Ian Morris

      My initial view is that you do have a valid claim against the employers insurance cover in this matter. Carrying water of sufficient temperature to cause burn injuries by way of scalding in a bucket is perhaps not the safest way of asking staff members to carry such items. As such, employer negligence may well attach and you could well succeed with a claim for compensation.

      Please use the ‘start a claim’ page of our website or call us on 01225430285 to start your claim for compensation.

      Reply
  108. Matt

    I was working on site and was not provided with rams or inducted onto site before the job. I am an apprentice and was told to go out a fire exit by a member of staff in charge of a job to go to another part of the site as this was the only route at the time. I fell down a grate which wasnt put on correctly. I am being told i should except responsibility for going out the fire exit even though was instructed to by by the person in charge of me. I am only an apprentice and i am just just following instruction by someone fully qualified and in charge. Am i at fault and should i except responsibility?

    Reply
    • Ian Morris

      I don’t see how or why you should accept responsibility for your accident at work. Firstly, you were acting on the instructions of the senior person for whom you were working. Secondly, the cause of your injury was an incorrectly/badly fitted grate. As such, I believe you have a valid claim.

      Please call us on 01225430285 or use the ‘start a claim’ page of our website to make further contact with us. We know your rights and can help you to understand what options are open to you in terms of claiming compensation after an accident at work.

      Reply
  109. Jarrod

    I have severe contact dermatitis on my left and right hand due to negligence of employer 3 of my fingers have been left with long term damage I have to sleep at night with a hand mould which j got through compensation both my hands are left with scars all over and dermatitis due to leaky diesel gun which I asked to be changed 4 times but never did due to lazyness and negligence I have photos and proof plz contact me

    Reply
    • Ian Morris

      Under UK Health and Safety at Work law, any employer that requires workers to use substances that may be hazardous to health must comply with the Control of Substances Hazardous to Health (COSHH) regulations. If an employer fails to comply with these guidelines, which will include ensuring that appropriate personal protective equipment is provided and that any reports of risks to health are acted upon, they are likely to be liable if an employee develops injury, such as chemical burns, industrial dermatitis or respiratory damage.

      In your case, you describe a scenario in which your employer has failed to act on the repeated report of a broken and dangerous piece of work equipment. With this in mind, it would certainly give an initial indication that you do have a valid claim for compensation against your employer.

      You do however mention that you now sleep with a hand mould provided through compensation. As such, if you have already made a claim for compensation, you will not be able to return to the same claim/same injuries for further damages. That said, if the severe contact dermatitis you mention is a ‘new’ injury and has not formed part of a claim previously, we would be very happy to look at that for you.

      Please call us on 01225430285 to discuss your situation with our friendly, knowledgeable staff. We know your rights and can help you to identify whether our not you can make a claim for compensation.

      Reply
  110. Simon

    Hello am 26 and had a paper round from the age of 12 till I was 17, I was injured at 13 while delivering, a moped hit me while being chased by police plowing straight into me and sliced my full arm open and trapped a nerve in my back, I haven’t been the same since with sever back pains daily, I don’t know we’re to go or what to do, I haven’t been on disability hopping that one day I could work again

    Reply
    • Ian Morris

      It is such a pity that you were not advised to make a claim earlier in your life. UK personal injury law applies a strict claim limitation period. In your case, as you were 13 at the time of your accident, you could have made a claim at any stage between the date of your accident and your 21st birthday. Once this period had passed, you would have become statute barred and unable to pursue any action.

      Reply
  111. fred

    I was at work i lifted a drain cover at a customers site. it was a one person lift
    however the cover was about to drop into the drain so i lifted and twisted quickly to stop it falling. i hurt my back doctor signed me off for two weeks only getting ssp. told my colleague did not mention it to work or report it didn’t think it was to bad at first. untill over the following few days it got worse. i have just left the company now only with them for 5 months. did have Manuel handling training. have i got a claim

    Reply
    • Ian Morris

      The fact that your former employer did provide manual handling training could be a red-herring in this incident. Whilst the training is an important issue and the provision of it is mandatory, it is also important that employers then provide a working environment that enables an employee to follow such training and work safely.

      In this case, you mention that the drain cover lift at this site was a one person lift. If that is the case and the employer had properly risk assessed it as such, it is very unlikely that you would have a valid claim as the employer would argue that the cause of the injury was your own mistake in almost dropping the cover (assuming that there was no mechanical/tool fault). However, if the employer should have provided 2 staff members, additional equipment or didn’t risk assess the job, you could have a claim.

      Reply
  112. Philip

    Hi I was injured at work. I work in a cardboard packaging firm. We have to load the board manually into the machine and load the board from pallets. When the pallet is empty, the next one is placed on. On this particular day I bent down to pick the bottom board up when the fork lift driver all of sudden drove the next pallet into me causing my right side to get trapped under the loading shelf. I was lucky not to have broken my leg! There wasn’t a sound of his horn to warn me that they were there – as per procedure.

    I finished my shift that day, but took myself the minor injuries unit and they said I had a sprain and severe bruising, but thankfully no break. I was off work for 7 days, with a couple of these days of me using annual leave. I was paid my normal wage as it was an accident at work, but since my accident a new safe system of work has come into place and after investigation the FLT driver was at fault. There was a witnesses to this.

    In the last 12 months I have suffered with restricted movement in my left shoulder for which I have had physio for and a scan. I have been told that this is a calcium build up which could be through injury as this was the side I was struck on. Obviously I haven’t had time off work as I don’t get paid if off and would lose my weekly bonus.

    I was just after advice as to whether I have a leg to stand on (pardon the pun!), but I am worried about how work would be with if I put a claim in? Since this has happened we have been taken over by a different owner.

    Reply
    • Ian Morris

      You describe an accident at work scenario that would initially seem to give you a very strong claim for accident at work compensation. The fact that the employer undertook an investigation and found the forklift driver to be at fault would be likely to give you good prospects of succeeding with your claim. We would be very happy to discuss your rights with you and explain how we can help you make a claim for compensation on a No Win No Fee basis.

      You mention your ongoing shoulder pain and restricted movement. Should you opt to pursue a claim, our specialist Solicitors will instruct medical experts to assess your injuries in full and your ongoing symptoms to provide a report as to the damage done in your accident at work. The contents of such a report would enable our specialist Solicitors to ensure that any compensation settlement you were to receive would be made at the maximum value.

      With regards to your concerns about how a claim against your employer would be received, you need to remember that you are legally entitled to pursue a claim for compensation against your employer should you sustain injury and can pursue your legal right to claim compensation without losing any right to keep your employment. Any claim would be made against the insurance that your employer is legally required to have in place and would not directly impact on the business.

      If you would like discuss your rights with us or find out about making a claim for compensation, please call us on 01225430285 or use the ‘start a claim’ page of our website to get in touch.

      Reply
  113. Sam

    Hi couple of months ago I was working in a busy yard when a foreign object (possibly wood shards or metal) hit my eye damaging my cornea, I was taken to the hosiptal to be checked over and was given eye drops and anti inflammatorys to calm the pain, now the cut and foreign object has been removed I still find my eye is a little blurry in that particular area do I have grounds to get compensation? Thanks

    Reply
    • Ian Morris

      Depending on the nature of your work and the kind of risks you faced, your employer will have certain obligations to ensure that your health and safety is protected as far as possible.

      It would appear that you were working in an area where the risks of injury such as that you have sustained is present. As such, the employer should have ensured that you were provided with or required to wear the correct Personal Protective Equipment (PPE). Any employee working in an area of risk that has not been provided with the correct PPE by their employer and then sustains injury as a result has a right to make a claim for compensation against the employer. The situation you describe could well indicate that you can make a claim for compensation.

      We recommend that you use the ‘start a claim’ page of our website to make further contact with us in order that we can help you make a No Win No Fee claim for compensation. Damage to the eyes in an accident at work can have serious implications and any risk to eyesight can see successful compensation claims settle at a substantial value.

      Reply
  114. Kieran

    Hi quick question. I recently Split my head open at work on a plate of metal that was half on a machine half off as they were cleaning down. The plate of metal should have been taken off or bolted down. I have been to the Doctors as I keep getting bad headaches now from this I was just wondering if I have a claim or not against my work place? There will be CCTV evidence and there is also medical evidence – plus the details of my accident are recorded in the work accident book.

    Any advice would be of help.

    Reply
    • Ian Morris

      My initial view is that you should make a claim against the employer for compensation. It would appear that the metal plate created a hazard by being left half on and half off the machine. As such, it would be feasible to argue that the employer should have risk assessed this and have a prescribed clean down method that ensures that this plate is not left in a dangerous position.

      It would seem that there is plenty of supporting evidence in place to assist a Solicitor in pursuing your claim for accident at work compensation. There is the accident book report which proves that your accident did happen at work and in the way you state it did. There is medical evidence to support the initial injury and the ongoing symptoms that the initial injury is causing. As such, I think you have every prospect of succeeding with a claim for compensation.

      Please use the ‘start a claim’ page of our website or call us on 01225430285 to find out more or start your claim for compensation.

      Reply
  115. Craig

    Hello I was working for a courier company last year during the bad snow ,I was told I still had to make my deliveries regardless of the weather this was during the rare occasion the police advised no one to drive ,anyway inbetween deliveries I got stuck in snow and a farmer had to help tow me out after removing the rope I slipped on the snow and fell fracturing my wrist this led to me being off work for 9 weeks on statuary sick pay and lead to financial difficulties. I don’t know if I am eligible for a claim or not but it does seem unfair.
    Thank you

    Reply
    • Ian Morris

      You describe a situation in which your employer has acted foolishly and potentially lead to you sustaining injury. However, whether or not you would have a valid claim for compensation against them is a moot point.

      My honest answer at this stage is that I do not know whether or not you would be able to hold the employer liable in this accident and for your subsequent losses. However, we could put this enquiry before our specialist Solicitors in order that they could consider whether or not your employers actions constitute a breach of health and safety regulations.

      Reply
  116. Darren

    I had a accident at work and I am now on the sick- when I took my sicknote to work Hr and Health and safety manager have asked me to go into work next week for a meeting- is this a common factor? Or not?

    Reply
    • Ian Morris

      There is nothing untoward in being called in for a meeting and given that the employer has asked for the Health and Safety Manager to be present, it would indicate that they wish to learn from you as to what happened and that it could be that they are hoping to be able to use your information to reduce a risk of this happening again.

      If you would like to discuss making a claim for accident at work compensation, please call us on 01225430285. We know your rights and can help you to understand where you stand legally with regards to your accident at work.

      Reply
  117. Matthew

    I have worked for Plymouth council for nearly 20 years ,4.5 years as season /agency and 14 yrs full time as a grass cutter using strimmers ,cutting mowers, hedge cutters and leaf blowers. In the past 2 years I have developed carpal tunnel syndrome and I am now awaiting surgery in my right hand in about a month and after I’ll have surgery in my left hand.

    Currently the council are being hauled in through HSE from Bristol and have breached health and safety in many ways and received fines and still haven’t met the criteria for safe working practices. In my 14 years, I have worked a 42 hr week strimming for up too 8hrs a day besides dinner breaks. This has been every week, Monday to Friday. It has now become apparent that the machinery we have been using all this time breaches the exposure levels and have been decommissioned by HSE AND our other grass cutting machines (like mowers & especially the leaf blowers) can now can only use for 2 hours max per day. The council didn’t reveal to RIDDOR about how many carpal tunnel cases had actually occurred as there is a lot more than the two that they have told RIDDOR about.

    I have been to see the Occupational Health through work and been assessed. The assessment states that I cannot use vibration machinery. I am now awaiting surgery in a month or so and I’ve been told firstly on my right wrist and then i’ll have the same on my left wrist when right has healed. I am only 39 yrs of age and have read of compensation in a gardener up the line getting a pay out for his injuries and this is opening the path for myself to seek compensation as I am young and my career will likely have to change as there machinery was not fit for purpose (as some of our tools were 10+ years old). When the employer was asked by HSE as to how they check for vibration, they were told by our garage fitters that they refer to the operators handbooks. The HSE response to this was to question whether it is reasonable to assume that a 10 year old machine would vibrate in the same way as it did when it came out of the factory.

    The council has been issued with pending further penalties by the HSE with them saying machinery not sufficient and vibration exposure is still too high. Therefore, I am inquiring as what to do. I came out of the trade union as the trade union was like a sheep to the wolves in sticking up for workers rights and I felt it was a waste of my time. I wake (and have done for years) with numb hands and pain in my thumbs. I have lost strength – especially in my right hand and I am now very unsure of my future. I have a 3 yr old son and a baby due may this year I’m a single dad separated from their Mother. I feel daunted by the council on my compensation rights and daunted how I will be treated if I go ahead with a claim. My worry is that the council normally finds a way to push employees who claim out and what will become of my gardening career? Do I wait until after the operation is done or is that too late? I have GP and surgeons and works GP Doctors assessments that all confirm carpal tunnel.

    Reply
    • Ian Morris

      You should waste no further time and pursue your legal rights and make a claim for carpal tunnel syndrome against the employer before the possibility of you being out of time to make a claim is an issue.

      From your description of the situation at work, it would appear on first reading, that your employer has been negligent towards your health and safety at work. As such, I would have confidence of you succeeding with a claim for compensation. The main issue that you face is making sure you claim before you are out of time to do so. Although you are only just about to have surgery, your limitation period would have started some time ago – when symptoms were present and you began liaising with your GP. To this end, I suggest that you waste no further time and contact us to get your claim started. We work with specialist Solicitors with a proven track record of managing claims for Carpal Tunnel Syndrome (CTS) successfully.

      You can start your No Win No Fee carpal tunnel syndrome by calling us on 01225430285 or by using the online option to do so via the ‘start a claim’ page of our website.

      With regards to your rights to retain your position at work, you are in a very strong position. Everyone has a legal right to make a claim against their employer without losing their job for doing so. As you have worked for the employer for 14 years, you are well protected by employment rights and could not face redundancy for simply making a claim. Indeed, the only way your employer could terminate your position would be because you were left unfit to work and could no longer perform the duties to which you had been employed. The employer would have to follow due process to do so and it is likely that you’ll make a good recovery as long as you follow Doctors orders and do the appropriate rehab and rest.

      We look forward to helping you.

      Reply
  118. Chris

    My daughter works at a prominent preschool as a teacher. She hurt her back at work when her chair broke beneath her. My daughter has complained before accident that ALL the chairs are broken and needed to be replaced. She is not the only teacher that has made this complaint to the Directors. The company is paying for her medical care but the Directors still expect her to keep her long hours at work . My daughter is under much stress because of her discomfort, pain, long hours and also trying to keep up the level of her work. The School’s Directors are disregarding her injuries by still adding more children to her class roster. This is causing more stress and even more work for her. The directors of this large preschool franchise have no regard for her injury even though it was the directors fault that the chairs were never replaced. Should my daughter appeal to the franchise directly with her issues. She needs to reduce her hours so she can heel. What are her options?

    Reply
    • Ian Morris

      With regards to the situation you describe, we can certainly help with a claim for personal injury compensation. However, with regards to reducing hours and employment matters, that would need to be discussed with an employment law specialist law firm.

      Your Daughter and colleagues have informed the employer of issues affecting Health and Safety and put them on notice that the chairs are unsafe and need to be repaired. Under UK law, the employers failure to act on these reports and do nothing would likely see them found liable of employer negligence and therefore responsible for any injury caused by the faulty chairs. As such, she could make a claim for accident at work compensation for the back injury sustained and could obtain a compensation settlement for the pain and discomfort of the injury, appropriate funds for specialist rehabilitation therapy and recover any lost income caused by the accident.

      Reply
  119. Elaine

    Hi i injured my finger cleaning a toilet bowl in work, there was a large crack on it and resulted in me having to get 5 paper stitches on my finger and take off work for a week! Can i make a claim?

    Reply
    • Ian Morris

      Given that your injury was caused by a dangerous hazard in the workplace, it is likely that you could make a claim for compensation against the employers insurance cover. Any person injured in a workplace accident where the injury can be attributed to negligence is likely to succeed with a claim for compensation under UK law. In this case, the fact that the toilet bowl was broken is something that may well see the employer having to admit a safety breach and therefore pay compensation.

      Reply
  120. Craig

    Hi, Three weeks ago I cut my left hand with a hand saw at work. I am one of three employees on a dairy farm. My role includes a house.

    I was sawing a length of wood ( I am right handed) holding the wood with my left hand. A piece of the wood broke off and the blade jumped to the left and cut my hand from in between my thumb and index finger to in between my index finger and middle finger. I called the other two employees asking to take me to hospital. A visiting Vet dressed the wound. One of them phoned my boss and he said not to do anything he was coming.

    He drove me to the hospital but on the way said “This how it’s going to go! This did not happen at work! You were at home and you had an accident there. I am your concerned neighbour and that is it!” He said nothing is going in the accident book.

    I had to attend A&E but they said I had to see a specialist. I had to have an operation the next morning to rejoin a severed tendon for my left index finger. I also cut into the cartilage of the index finger knuckle. The recovery process is 8-12 weeks.

    When I got back my boss said “If that is not 100% in a few months pack your bags because you will be out of here!”

    Now this is my livelihood and I am married with two young kids. I am not really sure where I stand now. Also it does not look like I am going to get the full use back of my left hand as the scar tissue is healing over my knuckle restricting the movement by quite a bit. (unable to touch index finger to thumb)

    Reply
    • Ian Morris

      There are a few issues that jump out at me having read your description of your accident at work and how your Boss has handled the situation.

      Clearly, you have a very manipulative employer who is not acting in a legal manner and clearly not acting correctly with regards to Health and Safety at work and the correct reporting of serious injuries in the workplace.

      In the UK, any employee injured at work has a legal right to expect their employer to properly report and record the details of an accident within their accident book. Serious injuries that will include more than 7 days absence from work should be reported to RIDDOR. If your employer has failed to do this, they are skating on thin ice.

      Your employer also has a responsibility to ensure that you are adequately trained and that any potentially dangerous jobs are done using adequate safety equipment and tools. In this case, you may well have a claim given the way you were working with the saw and wood. Any person who believes that their injury at work can be attributed to employer negligence has a legal right to make a claim for compensation against the employer without it having any implications on their right to retain their position at work.

      However, you are in an unfortunate position in that your job includes the accommodation in which you live and you work directly for the business owner. Whilst he would be acting illegally if he were to terminate your employment and force you out of the property for making a claim, it is reasonable to expect (given your description of what he said to you en-route to Hospital and subsequently) that he would not take kindly to you making a claim for accident at work compensation. Therefore you have to consider your options.

      Not making a claim would not upset your employer and you would not face dismissal. However, if your hand injury does not recover well, it appears that your employer will terminate your employment anyway.

      Given the severity of your injury and the intensive treatment provided in Hospital, it would seem reasonable to expect you to face long term, if not permanent, implications from the injury and some loss of strength/dexterity with the hand. This will affect your working future and possibly your ability to earn the income you are used to and to provide for your family. By making a claim for compensation, you would be able to ensure that any future loss of income caused by the injury to your hand in the accident at work would be included in any settlement you obtained and therefore remove the worry about your long term future.

      You do have 3 years to make a claim after an accident at work, so you can see what happens in the coming weeks and months. However, it is important to make sure that your accident is properly recorded so that your rights are protected going forward. To that end, I would strongly recommend that you write the details of your accident and injuries within the accident book or in writing to the employer.

      We would be very happy to assist you with a No Win No Fee claim for compensation. Should you wish to discuss this situation with me, please do call me on 01225430285.

      Reply
  121. Julianna

    I work in a store and while working, a customer hit me in the face for no reason.

    In connection with the incident, I was ordered by doctor to take sick leave from 28.02. until 11.03.2019. The doctor treated me for facial and neck injuries and has also determined psychological issues.

    After the incident, HR suggested to me that I can take unpaid days off or transfer to another store. I’m not happy with that.

    As a result, I ask to consider my current situation and a possibility of compensation for medical expenses and psychological injuries.

    The store has cctv. Garda has report too but they don’t know the person. My incident form sent to Lidl risk management
    No one want to take responsibility.

    Reply
    • Ian Morris

      Any person who is the victim of injuries as a result of a criminal assault within the United Kingdom (England, Wales, Scotland & Northern Ireland) has a right to make a claim via the criminal injuries compensation authority (CICA). This is a tax payer funded scheme and anyone who has reported an assault to the Police and cooperated fully with the Police by giving statements and pressing charges if applicable, has a right to make such a claim.

      Loss of income is only recoverable if you are off work for more than 28 weeks.

      Reply
  122. Jason Lancaster

    Hi . I slipped and fell backwards while carrying a worktop. My co worker was messing about . I wasn’t part of the horseplay. I slipped on dust and fell backwards the worktop landed on me. I have soft tissue damage to my shoulder also hurt my back and leg. I have had to return to work in pain because I dont get full sick pay only sap. Can I claim ?

    Reply
    • Ian Morris

      It would appear that your slip was caused by a slippery loose floor surface – dust – and that the horseplay of your colleagues was unhelpful, but not the cause.

      Given your description of your accident, it would seem viable to make a claim for compensation. If you have not already done so, please do make sure that your accident details have been recorded within your employers accident book and that your injury has been noted by your GP or Hospital Doctor.

      We would be very happy to assist you with your claim for compensation and invite you to call us on 01225430285 or use the ‘start a claim’ page of our website to get in touch with us to start your claim.

      Reply
  123. Paula

    Hi Ian
    I worked in a very busy restaurant from 2012 as a waitress but was given the job as serving tea and coffee . We served around 1000 breakfasts on weekends tea and coffee was free and demands where very high within the 6-7 hr shifts and the equivalent of 4 pints of milk in each hand . No breaks also .
    I ended up with severe tennis and golfers elbow 3 cortisone injections in tennis part an 2 in golfers also a glucose injection .
    No light duties where allocated to me so ended up having elbow release operation which hasnt been 100% successful.
    Had a solicitor for 3yrs and its going to court next December or January and my X employer is fighting me all the way .
    I had no sick pay for 6months which i was entitled to as i worked 30hrs a week but more importantly i am right handed and op was on my left .
    His solicitor is demanding my work and medical records from when i was 26 and i am 50 in a few weeks .
    I have lost a percentage of movement in left elbow and is making me ill with the stress of it all .
    Shall i hang in there ???????

    Regards Paula

    Reply
    • Ian Morris

      I assume you have a Solicitor acting for you? If so, I would strongly suggest that you discuss your concerns with them. However, my view is that you should stick with this given the time already spent. The fact that someone is fighting and defending a claim is not a concern.

      Reply
  124. gail

    I fell walking into a walk in cooler at work. I tripped on the step going in while carrying a pan. My face ended up hitting a metal rack and bouncing off and hitting it again causing a contusion on my forehead, fractured my nose, and bad bruising on the muscles surrounding my shoulder and collar bone.

    Reply
    • Ian Morris

      Has your employer provided a warning sign or clear hazard markers (such as yellow and black marking tape) on the step at the entrance to the walk in cooler? If they have failed to indicate that there is a possible tripping hazard you could potentially have a valid claim for accident at work compensation.

      If you think that your employer has been negligent in anyway with regards to your accident at work, please call us on 01225430285

      Reply
      • gail

        There are no signs or markings at all around the cooler.

        Reply
      • gail

        I fell walking into a walk in cooler at work. I tripped on the step going in while carrying a pan. My face ended up hitting a metal rack and bouncing off and hitting it again causing a contusion on my forehead, fractured my nose, and bad bruising on the muscles surrounding my shoulder and collar bone.

        Reply
  125. Ahmed

    Hi can i make cliam I get my neck pain and my shoulder because I had a hard job I ready sick not from October 2018 I have been working for 6 year in same place I have Ben ask to changed my job but refused from supervisor now I have a lot of pain and I get medication 4 time a day and waiting for surgery for my neck?

    Reply
    • Ian Morris

      You can’t simply make a claim because you develop an injury – even if it is serious – or because your job is physically hard. However, you can make a claim if the injury has been caused as a result of a lack of employer training, their failure to provide you with the correct equipment and tools to work safely and been negligent in their approach to your health and safety at work.

      Reply
  126. Tonya

    I stopped in at this company I thought was open for business and I offered help mounting a tire I was injured during the process can I sue

    Reply
    • Ian Morris

      If you have willfully assisted in a voluntary basis to perform a procedure that you are not experienced in and have no training in and then sustain injury, it is unlikely that you could then pursue them for compensation.

      Reply
  127. Regina mason

    My husband is a prison officer and has a cracked rib.
    He is being made to do a physical and if he fails he will lose his job as he has already had one where his blood pressure was high.
    Can they force him to do a physical whilst he has a broken rib.

    Reply
    • Ian Morris

      You raise a query that is more related to employment law than personal injury and as such, it would be sensible for him to speak to an employment law or better still his union regarding the employers demands that he takes the physical assessment.

      It would seem fair to allow someone to recover from a noted injury before asking them to undertake a physical assessment.

      Reply
  128. Peter

    Before making any claim, should I exhaust the employees grievance procedure before making a claim?

    Reply
    • Ian Morris

      It depends what kind of claim you are seeking to make. In a claim for personal injury compensation, there is no need whatsoever to worry about the employers grievance procedures and the way that they handle any grievance that you make. This would be separate to any claim for personal injury compensation and as such, we would recommend that you commence your claim for personal injury compensation at the earliest opportunity.

      Reply
  129. Alex

    Hi
    I recieved a back injury at work after lifting a wheelbarrow that a colleague had filled too heavy, I was out of work for 3 months and I am still undergoing investigation 3 years later as it still stops me working from time to time and affects my home life, my accident happened on the 23rd feb 2016 my question is that am I to late to claim now or as I’m still suffering can I make a claim?

    Reply
    • Ian Morris

      If you were injured in the UK, you would not be able to claim. UK law would only allow you to claim if you made the claim within 3 years of the date of your accident at work.

      Reply
  130. Karen

    I was severely injured at work in 2008, and since then have been awarded Industrial Injuries Benefit for life, but I’m not entitled to any other benefits, even though I cannot work.
    I have regular treatment for my injury, and am continually prescribed Fentanyl for pain relief.
    It’s now in the 11th year since I was injured, and I would like to know if I would be eligible to make a claim against my ex employer. Thank you in advance, Karen.

    Reply
    • Ian Morris

      UK law would not allow you to make a claim against your former employer due to the amount of years that have passed since you were injured at work. UK law only allows you a period of 3 years to make your claim for compensation.

      Reply
  131. Julien

    I fell through a ceiling and broke several ribs installing garage equipment. There was no risk assessment carried out and the equipment supplied was not fit for purpose. Am I eligible to claim

    Reply
    • Jodie

      I got chemicals in my eye at work and I had to go to the hospital for treatment. I was never provided with ppe by my employer. I had my eyes washed out and it’s was very painful. When will I be able to put a claim in?

      Reply
      • Ian Morris

        You can make a claim for compensation immediately, so we would advise that you either use the ‘start a claim’ page of our website or call us on 01225430285 at the earliest opportunity.

        At this time, we need to find out more about the incident and the severity of the damage to your eyes. The employer is likely to be guilty of employer negligence due to their failure to provide you with safety wear and it could be that they have failed to adhere to the COSHH regulations for use of such chemicals.

        Reply
    • Ian Morris

      As long as you make your claim within 3 years of the date of your accident, you have a legal right to pursue a claim for compensation. In the scenario you describe, you have a valid claim on the grounds of employer negligence being the cause of your accident at work and subsequent injuries.

      Please use the ‘start a claim’ page of our website to take this further and begin the process of claiming compensation and recovering lost income and incurred costs.

      Reply
  132. Patrick Diggin

    I am tasked with carrying out accident investigations at work, my HR manager has now said that a member of the HR department must be in the room when the injured person is making/ writing their statement. Do you think this right and what would you suggest?

    Reply
    • Ian Morris

      This is an issue of company policy and not law. Therefore, if the company chooses to have an accident investigation and reporting policy that includes the need for HR representation during the completion of an accident book record, that is their right to do so.

      Of course, it may not always be possible or practical for someone from HR to be present. In this case, the policy should have an allowance for making accident reports in such circumstances.

      With any accident report, it is important for the report to be made at the earliest opportunity in order that a fresh and accurate recall of events is available.

      Reply
  133. Lea

    Hi I pulled my back at work due to faulty equipment and had to take 3 months of can I make a claim for this

    Reply
    • Ian Morris

      If your injury was caused by faulty equipment in the workplace, there is every chance that you could make a claim against the employer.

      Our expert specialist Solicitors will work to identify areas of employer negligence with regards to their maintenance and repair regime for equipment and tools within the workplace and achieve success with such a claim.

      Please call us on 01225430285 or use the ‘start a claim’ page of our website to exercise your legal right to make a claim for personal injury compensation.

      Reply
  134. Steven

    Was injured in car crash on way to work
    Have been compensated by claim against other drivers insurance
    Now my employer wants to claim part of my payout to cover the wages whist I was off work
    Can they? And how long if at all is the cut off point after the accident can they still make the claim against may pay off

    Reply
    • Ian Morris

      UK law would not allow your employer to recover compensation from you – unless you have been paid by them and also had the same wages paid by the defendant. The compensation you have is your money and the employer has zero right to any of it.

      The employer will have to make their own claim against the defendant to recover any costs that they believe that they have incurred.

      Reply
  135. Chris

    My company were struggling financially and we were constantly being left on our own. We move furniture in a shop and into vans and customer vehicles. A number of staff complained about the risk and I then subsequently had an injury. I was lifting a piece of furniture into the car and the customer then shut the book with my finger in it. I broke my middle finger and had to have surgery. I was in pain for weeks and still do not have feeling in it. The company went into liquidation and I have tried to peruse this but they say because of vicarious liability they are not responsible. I don’t understand how they cant be. There were also no first aid trained staff in the company

    Reply
    • Ian Morris

      You say that you have already tried to claim, but the claim has failed. Were you represented by a specialist Solicitor? If so, it would seem that the defendants have mounted a strong defence that has been considered by your Solicitor to be robust and likely to stand up to court scrutiny. If this is the case, there is very little that could be done without new evidence to materially undermine any defence raised.

      Reply
  136. Joan

    I fell at work on ice and I am considering leaving now as my work is to strenuous and our hours have been cut. Two weeks ago I made a claim. Does this still stand if I left the company?

    Reply
    • Ian Morris

      The law regarding personal injury compensation claims after an accident at work entitles any person to make a claim against their employer if they believe that their injuries were caused through negligence – whether by the employer or a colleague. It does not matter if you are still working for the employer or if you have left as that will have no bearing on the outcome of your claim for accident at work compensation.

      What will be important is having the right evidence to support your Solicitor in being able to attach liability to your claim and allowing you to succeed with your claim. As such it is vital that you make sure that your accident has been properly recorded with the previous employer. Ideally, an accident book entry was filled in at the time of the accident. If not, it would be a very good idea to make a written report to your former employer at this time – and send the same via email or recorded delivery.

      Reply
  137. Marselle

    Good day I worked at a butchery and floor was always wet with blood and water I slipped and hit the side of a bucket wich my right hip caught I fell ontop of the bucket on my right hip nothing was done at that time . Next day it was purple and blue then I showed the owner and they just said ooh looks sore. After some time I started getting pains in my hips and back went to government hospital and they discovered that my l5 was skew . This accident happend when o was working at the butchery for 5 years in 2010. Now o have so many problems with my back and hips . Cam i still do something about that accident seeing it’s so many years ago .

    Reply
    • Ian Morris

      UK personal injury law only allows you to make a claim if you do so within 3 years of the date of the accident. It would appear that you are outside of this important time frame now and as such, we would not be able to make a claim now.

      Reply
  138. Peter

    My wife suffered a heavy fall at work while carrying boxes and tripped over a plastic covering on some bottles landing heavily on her knee, cutting her chin and arm, heavy bruising to her knee and shin and big toe. She called me to collect her as her boss said she should go home as she was not fit for work. Then when she got her wages he stopped her a days pay saying it was her fault she fell over and also said she said it was her fault which she says she doesn’t remember saying. Any help with this would be mush appreciated.

    Reply
    • Ian Morris

      The key issue here is the cause of your wife’s fall – the trip on the plastic wrapping from some bottles. If the wrapping was loose and partially obstructing a walkway where staff would be expected to be walking whilst going about their work, there is a strong possibility that the employer would be held liable for causing the fall and the subsequent injuries and losses sustained. Given that your wife was carrying boxes, she would not necessarily have had a clear view of her route. With this in mind, it further emphasises the responsibility of the employer to ensure that walkways are kept clear.

      If your wife disagrees with the employers comment regarding her having admitted fault, she should put the same in writing to the employer.

      We would be very happy to investigate this matter for your wife with a view to pursuing a No Win No Fee claim for compensation as our initial view is that there is a valid claim to be made here.

      Reply
      • Peter

        If I asked you to take up this case for my wife and we lost how much would I be looking at paying to the court or to the other person

        Reply
        • Ian Morris

          We work on a fully No Win No Fee basis with regards to all of the claims for compensation that we assist with. Therefore, in the unfortunate event of a claim failing, the client pays no fees whatsoever.

          Reply
  139. Mal

    I suffer with plantar fasciitis my job is meter reading so on my feet most of the day over the last 3 weeks it seems to have got worse I am now worried my employer may terminate my contract

    Reply
    • Ian Morris

      You should discuss your employment rights with an employment law Solicitor or with your union.

      Reply
  140. Joe

    Curious to know after going through cataract surgery to company admitted liability for causing negligencent health and safety policies 6 months back have to be prescribed glasses in 2 weeks time so would it be the company’s insurance company offering an offer or 3rd party insurers? Also would that be final part of claim as haven’t had any offers yet claim has been going for a year and 2 months.

    Reply
  141. frankie

    Hi

    I had a fall at work in August 18 flooring was being replaced some vinyl was left not stuck down and I caught my foot under it and fell onto a concrete floor. My right knee took all of my weight and I fractured my knee. I wore a leg brace for 12 weeks and was off work for four months. I received my full wages during this time.

    After the leg brace was removed I had other x-ray the fracture has not healed and I am having ongoing problems with my mobility and pain. An accident form was filled in at the time there were witnesses and I have photos of the flooring.

    Also the company who were fitting the flooring were sub contracted by the main contractor so I am unsure who is responsible.

    Reply
    • Ian Morris

      Who the liable party are is, at this stage at least, irrelevant. From what you have said, you have a very strong claim for compensation and this is something we would very much like to assist you with.

      Our expert specialist Solicitors would liaise with all parties involved to find out who the liable and negligent party were and then proceed with a claim against them to recover compensation for your physical injuries and any associated loss of income or incurred costs.

      Please call us on 01225430285 to start your claim for compensation.

      Reply
  142. James

    I recently broke my thumb while using a hammer and centre punch will be absent from work as I have a cast on I am in receipt of ssp only am I entitled to make a claim

    Reply
    • Ian Morris

      Simply being injured in an accident at work does not entitle you to make a claim for compensation. What will enable you to claim compensation after an accident at work is being able to attribute the accident and the injury to an act of negligence – either on the part of the employer, or a colleague.

      You mention you were injured whilst using a hammer and centre punch whilst at work. I assume therefore that your work is of a manual nature. As such, the employer would be expected to ensure that you are provided with the appropriate safety equipment (read our article on ppe for more information about this) along with ensuring that you are appropriately trained and qualified to perform the duties required.

      It would be a good idea for you to have a conversation with our specialist staff as we know your rights and can identify whether or not your employer has been negligent and therefore liable for the injuries you have suffered in your accident at work. If you are able to claim, not only can you claim compensation for the injury and impact that it will have on your day-to-day life, but importantly, our specialist Solicitors will also recover your lost income and incurred costs.

      Use the ‘start a claim’ page of our website or call us on 01225430285 to find out more about your rights after your accident at work.

      Reply
  143. Ang

    Hi I was injured at work. I was helping put the delievery away and we have a truck with a long arm on it for carpets. The guy was reversing it into the yard and because it was at foot level i didnt see it. So fell hurt my shoulder and have a minor break to radial head said around 6 weeks recovery. I went to A &e and back to work following day. Just wondering is this worth perusing. The pain is rather bad and im single mother so hard to get dressed etc all healthy and safety completed in work and the incident was put in the accident book

    Reply
    • Ian Morris

      Given the injury you have suffered and the trouble that it will cause you whilst you recover, it is certainly worthwhile further investigating this matter for you. It is good to see that you have made an accident book entry with your employer as this helps to provide important evidence to support any claim that may follow for the injuries that you sustained in your accident at work.

      Please use the ‘start a claim’ page of our website to make further contact so that we can contact you to explain your rights and discuss how we can help you with a No Win No Fee claim for accident at work compensation.

      Reply
  144. Leila

    Must the employer take you to appointments for physiotherapy?

    Reply
    • Ian Morris

      No, employers don’t have to provide transport, they must simply not prevent you from attending any medical treatments.

      Reply
      • Leila

        And if it is a foot injury? I can’t drive myself

        Reply
        • Ian Morris

          You would have to arrange transport – via a friend who could give you a lift, public transport or a taxi. If so, you may be able to recover the costs by succeeding with a claim for personal injury compensation – if appropriate to make one – by way of the special damages element of your claim.

          Reply
  145. Andrew

    i have had an accident at work 29/12/2016 resulting with an operation to my right shoulder on the 06/06/2018,however it seems likely that either another operation will take place or I may have to suffer the pain for the rest of my life.If for some reason I have to give my job up albeit with a package from my employer can I claim loss of future expenses as I am only 57 and have at least another 10 working years to reach pension age.My employer has admitted liability and we are seeking compensation from their insurers for my injuries but would like to know if they would be liable to make up the difference in lost earnings for the next 10 years of my working life.
    Look forward to hearing from you

    Reply
    • Ian Morris

      Any person who succeeds with a claim for personal injury compensation is able to obtain a settlement for their injury – the value of which is based on medical expert evidence and whether or not the injury has recovered, will recover, if so when or whether it is permanent. The successful claimant can also recover all associated loss of income and incurred costs. This is called special damages. In your case, if it is shown that you will not recover and are forced to have to abandon your work, you have a right to recover future loss of income and this should be pursued by your specialist Solicitor.

      Reply
  146. Tyler

    I was working as a carpenters helper when a roof job came up for us. Previously these shingle roof jobs normally have 3 to 4 guys working on it in order to work safely. However, my boss refused to bring in more helpers so that we could complete the job safely. In this instance, he simply took the job on a whim for himself and me.

    Before the end of the job, my knee swelled up to where I couldn’t walk. Eventually, I climbed down off the roof in real pain. As I was hurting so bad, I never saw a screw that sticking up on the ground and stepped on it. The screw pierced through my shoe into my foot. I panicked an jerked the screw out. My boss never offered me medical attention and simply took me home without making an accident report either. A few day passed anbd the pain in my knee and foot wouldn’t stop so I went to the ER for treatment.

    Reply
    • Ian Morris

      Under UK personal injury law, the issue you will have is two fold. Firstly, how can you prove who discarded the screw and who is therefore liable and responsible for your injury. Secondly, the accident has not been recorded properly and therefore proving causation will be very difficult.

      Reply
  147. Beryl

    I had an accident while lifting goods in a retail outlet. This required lengthy absence following investigative and then reconstructive surgery. The injury resulted in me being unable to continue with the same job, and my employer can not accommodate me in a different role, so is pursuing dismissal due to incapability.

    As far as I can tell, the accident was only reported internally, and not reported to HSE. There has been minimal investigation and communication with me.

    What is the best way to proceed to ensure that I get any compensation that I am entitled to?

    Reply
    • Ian Morris

      UK Law would entitle you to pursue a claim for compensation as long as you do so within 3-years of the date of your accident. Therefore, as long as you were injured less than 3 years ago, the best course of action to ensure that you can obtain the compensation settlement that you are entitled to receive would be by contacting Direct2Compensation via the ‘start your claim’ page of our website or calling us on 01225430285. We know your rights and can help you start the process of claiming compensation for the injuries you have suffered at work.

      Reply
  148. Aditi

    I work in retail clothing shop and my manager was in rushed and she was trying to do stuff faster and by mistake she threw metal object on one of the racks and it dint go inside the box but fell on my head and neck and I am still in pain but she dint used step ladder to put the things away am I still able to claim for negligence of my manager.

    Reply
    • Ian Morris

      Was your injury and the cause (the actions of your Manager) recorded in the workplace accident book? If so, you may be able to succeed with a claim for compensation.

      Reply
  149. Josh

    I was working on a ladder on a roof, the ladder slid out from under me and I fell on to the roof and then on to the ground, breaking my foot which lead to me having surgery and pins put in.

    When I reported the fall my employer told me not to say I was on the roof because I wasn’t suppose to be on it with out being tied off but when I was trained for the job they never showed me how to tie off. The people that trained me told me to get on the roof to do the job which isn’t the correct way to do it.

    Reply
    • Ian Morris

      You have been badly advised by your employer with regards to making an inaccurate report of the accident. If there is no written evidence to support the fact that you were injured having fallen from height, you could struggle to succeed with a claim for compensation.

      The lack of training in safe working at height is negligence and would usually be something you could then attach employer negligence to if the lack of training were to have caused injuries such as those you describe.

      Reply
  150. John

    I was not offered first aid after being assaulted at work, instead two hours later took myself to hospital for treatment where I got a stitch in my lip, do I have a claim?

    Reply
    • Ian Morris

      The lack of first aid is bad practice, but not negligent and in and of itself, is not something you could claim for. You may however, have a claim for criminal injuries as a result of the assault – but only if the matter was reported to the Police and you then provided statements and full cooperation to the Police.

      Reply
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