Your rights after an injury at work and how to claim compensation

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In any accident at work or job that’s causing an illness, whether physical or psychological, an employee can be torn between a responsibility to their employer and to themselves. If you’re thinking about claiming personal injury compensation, it’s hard to know where to turn and how to approach things in the right way so that all parties are happy to get a claim resolved. Knowing your legal rights, where you and your employer stand, will help you both to see everything more clearly and avoid misunderstandings.

Table of contents

I was injured at work, what are my rights?

You have the same legal rights whether you have been injured in an accident at work, are regularly getting hurt at work (with a repetitive strain injury such as carpal tunnel syndrome, for example), or are suffering from a work-related illness. It is important for you to understand your rights so that you can confidently manage your recovery and working future. Below is a basic plan of action you should try to follow:

  1. Medical treatment

    If an employer attempts to prevent you from seeking medical attention, they are in breach of the law and acting completely improperly. Most workplaces will have a designated first aid officer in the event of an injury. You should see this person but also make sure that you either visit your GP or local A&E department. Similarly, for an illness you should first visit your GP.

  2. Record the details

    If you’re suffering from a work-related illness, ensure your employer has written notification of this. In the case of accident in which you’re injured, you should record the details within your employer’s accident book. Make sure you state the details and that you do not sign any record that does not match your version of the events. If you haven’t done this already, don’t worry, we can help you to do so.

  3. Confirm your sick pay

    Not all employees will receive full pay if on sick leave from work. This depends on the contract you have with your employer. However, all employees are entitled to Statutory Sick Pay (SSP) if they do not get full sickness pay. Although SSP is far from a living wage, it could be enough to help you get by. Make sure that your employer has registered you for SSP. If you are unsure, you should contact your local benefits office.

  4. Attend medical appointments

    If you are back at work but still receiving outpatient treatments for your injuries, such as physiotherapy or check-ups with a consultant, your employer MUST release you to attend the same.

  5. Take time to recover

    Taking time away from the workplace to aid your recovery will not only benefit you by reducing the length of time that you are injured, but also benefit your employer by enabling you to return to full duties at the earliest opportunity. If your employer is pressuring you to return to work if you want to keep your job, you should seek legal advice regarding this issue. An unfit employee is a dangerous employee and not only will you be risking your own health by rushing back to work, but you could also be risking the health of your colleagues.

  6. Seek light duties

    Removing you for a time from the situation causing the problem can often help. This would apply to psychological injuries, such as stress, as well as physical injuries. If your usual work involves aspects of hard physical labour such as heavy lifting, carrying, climbing or standing for long periods, your employer is duty bound to accommodate you (where possible) in returning to work on lighter duties whilst you complete your recovery. It could be that you usually work in a heavy lifting capacity but that your injuries will prevent you from doing that for sometime. Therefore, if your employer can accommodate you within an office for a few weeks on lighter duties, you can return to work and continue to earn your usual salary.

  7. Claim compensation

    It is your right to seek compensation for your pain and discomfort, and also to recover losses (such as lost income) should you be out of pocket. Your employer cannot sack you for doing so. If you find that an employer makes your life difficult after you pursue a claim, you could have grounds for legal action against them, possibly even constructive dismissal. In such circumstances, you should seek advice from a solicitor or your local citizens advice bureau.

    You can make a personal injury claim if you suffer an injury or illness at work that is a result of your employer’s negligence. They have a legal responsibility to ensure a safe and secure working environment for staff and prevent foreseeable injuries, both physical and psychological.

    A successful personal injury claim will ultimately see a claimant recover a settlement for their injuries, ongoing treatment and also for their special damages, which covers financial losses such as missed salaries.

Find out if you can claim compensation

Just because you have been injured at work, it doesn’t necessarily mean that you will be entitled to make a claim for personal injury compensation. Your employer must be at fault. In most cases, it is relatively easy for us to evaluate the likely outcome of a claim. We’ll work out if it can be proven your employer was liable for your accident, and therefore responsible for compensating you for your injuries and any other losses that you may incur.

There could be many ways in which an employer would be liable. If you’re wondering about your situation, feel free to leave a question at the bottom of this article or call us on 01225 430285, or if you prefer, we can call you back.

Every accident has it’s own unique circumstances, and no two are the same. Therefore, it is vital you seek proper advice so that you know whether or not you have a viable claim. However, there are some basic pointers that can help you identify where you stand regarding the strength of a claim or otherwise.

Employer responsibilities

  1. Did your employer ever give you any training? (this could relate to manual handling training, specific training to use certain machinery or other job relevant training). If the answer is no, your employer has breached health and safety guidance already.
  2. Were you given an induction to the workplace? This would include guidance on accident management protocols, safety exits, hazard avoidance etc.
  3. Were you provided with, or advised what personal safety and protective equipment you should have to complete your job safely?  If the answer is no, your employer could be liable for your injury.
  4. Did your employer adequately maintain equipment and service machines? Did they ensure that safety guards and mechanisms worked?
  5. Were you advised how to report accidents and how to access the accident book?
  6. Did the employer ensure correct staffing levels and an adequate amount of first aid trained staff?
  7. Did your employer act upon reports of potential risks of danger to employees?

For more information on what’s involved in making a claim against your employer, read our guide to claiming accident at work compensation.

Employer pressure – threats are against the law

A very common worry for people is how making a claim will affect their job. This fear can be played upon, and we understand that you may be placed under pressure by your employer NOT to pursue a claim for personal injury compensation.

Employers that are liable on grounds of negligence for accidents at work and injuries sustained in the workplace have no right whatsoever to prevent an employee from pursuing a claim. Indeed, it is illegal to imply redundancy or the sack will follow if a claim is made, whether by threats or other pressure, and any employer doing so could face additional legal action on that as well.

Clearly, the decision as to whether or not to pursue a claim rests with the injured employee. If the injuries are minor, will cause no long-term problems, and the employee can still work and therefore not lose wages after an accident at work, they may well decide that they do not wish to pursue a claim for compensation. However, where the injuries are more serious and an inability to work follows, making a claim for compensation really is the only option, and a right, for most people.

593 questions have been answered below, why not ask your own?

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  1. I am a sonographer in the NHS, in Jan 2018 we had a staff member go out on maternity leave, which left us short staffed (small team), as it appeared our replacement sonographer was being held up with a lengthy notice period, we were picking up the additional patient load. I then started to suffer with right thumb pain, our muscloskeletal doctor did an ultrasound and the tendon was clearly thickened and inflamed. with tenosynovitis. Despite my situation and asking for locum support, it was not given.
    I then developed trigger finger from the inflammation and tried two different cortisone injections to ease the swelling, neither worked.
    Unfortunately the next course of action for recovery was surgery. Long story short, surgery was problematic as calcifications and debris were surrounding the tendon, which tnen became infected. Finally in July the infection was gone and I was finally pain free.
    In September again we found ourselves severely short staffed for long periods of time and despite asking for locum help which was denied.
    I started having pain again in my right thumb, more acute than last time.
    Now with the loss of my tendon sheath there is nothing else I can do but to stop scanning, with a rough estimate by occupational health of 3 months. The only long term fix now is to decrease my hours or find a new career. I have been a sonographer for 25 years so not an easy feat to quickly find and train for another career.
    What are my options when all of this damage has arisen out of being over worked and under staffed in the NHS and hiring a locum wasn’t an option until I became injured.

    • Our advice is that you should contact us on 01225430285 (Mon-Fri). Your situation may well indicate an industrial injury or repetitive strain injury. If certain criteria are met, someone who sustains injury through the negligence of an employer – such as insufficient protective equipment, a lack of adequate training or insufficient work breaks and job rotation may seek to pursue a claim for compensation against their employer.

      The scenario you have described should most certainly be discussed in detail with a specialist Solicitor able to advise you with expertise as to whether or not the specifics of your work situation would enable you to succeed with a claim for compensation.

      Our expert No Win No Fee Solicitors have the expertise you need. You can call us on 01225430285 (Mon-Fri) or use our website enquiry form to start your claim.

  2. While at work filming a sketch for an online show, me and another employee were asked to pull each other out of a paddling pool full of fake snow, by the legs. Because I didn’t want the humiliation of being pulled, I reluctantly agreed to pull my college, a fully grown man, by the legs, not thinking it would result in a pulled/strained ligament in the lower part of my back. I felt pressure immediately, but about 15-20 minutes after I did it, the pain started to come on really bad. When I complained about the pain, I was advised to put it in the accident book by another college, to which the guy who’d asked us to preform the act, logged it. Soon after, I was in tears & advised to call 111 by a team leader to see if I should goto the hospital. It was painful to walk, sit or stand. After speaking to someone on the phone, I was told to see an out of hours doctor that night to assess the damage. The doctor told me I’d pulled/strained the ligament that goes from my spin to my pelvic bone. I asked if I should work the following day & she advised me to take a few days off to recover. I was given codeine, two to be taken every four hours, & told I’d need to see my doctor for physio. She also told me it may take upto six weeks to fully heal, & that I shouldn’t do anything such as exercise or walk the dog in case I further injure myself. The pain is unbearable. I wasn’t able to sleep, & in order to get out of bed, it took much effort. I’m unsure whether I will receive sick pay for my 2-3 days off, & I’m not sure if me agreeing/offering to be the person who did the pulling will allow me any form of compensation. All I know is, this is a huge inconvenience for me, & I’m feeling very depressed about the whole situation. I didn’t sign anything prior to filming, & the guy who asked us to perform the act is a first aider, but he didn’t think things though. I just went along with it as I didn’t want to seem ungrateful for the chance to do some onscreen filming. I’m too nice to say no. I’m finding the smallest task difficult, but people keep telling me I have a case. What would you advise?

    • I think you do have a valid claim for compensation in this situation. You were at work and seemingly instructed to perform some heavy lifting (pulling your colleague). The weight of your colleague would exceed safe lifting levels and I’d imagine you hadn’t been trained to perform such work?

      Of course, further consideration and information is required before we can be more certain, but I think you should make contact with us next week on 01225430285 or use our ‘start a claim’ option on our website so that we can have a chat and offer you further assistance with a claim.

    • You would not have a claim in the scenario you describe – except if you rent the property and the gate latch/lock is broken, or if fitted, disrepaired and therefore you could not prevent the gate from slamming in the wind. You’d also have had to make a report of the disrepair or missing lock to the landlord to put them on notice of the possible risk to health.

  3. I had an accident at work a year ago. I work in warehouse. I was moving by myself heavy machine part from original packaging to standard pallet. i have done this before many times. It is required by my employer. I lifted and twisted when I suddenly felt the pain in my right hip. I finished work and went home. I did not realise that could be something serious. MRI stated fracture. I had a manual training done however in that situation I could not use this. The hoist I could not use because it did not pass the safety test. In my department we do not have a fork lift trucks. Other departments have. I always have to ask for help and it takes some time. I do not have a witness but my work place is covered by 3 CCTV cameras. I was off work for a week. When I came back to work the accident rapport has been done by my manager and light duties work applied. I had to back to work, because I’m the only one who works in my family and we have disabled child. I felt a discomfort while I was walking but I did not report it because I was afraid to loose an income. Since that time I had no meeting with HR or H&S department relating my accident. I believe it was not reported to HSE. This summer I had an hip arthroscopy and piece of bone have been removed from my body. The orthopaedics said that surgery has to be done as quick as possible due to more damages in my hip joint. I’m on SSP from August this year. I had an accident in September 2017 and I know that team leaders have had a risk assessment training in April or May 2018. On the time of the accident the first aid officer and H&S officer were not in the warehouse. First aid officer is in the office and we have visit once a month from H&S department. Also i did not see a have object label on the original pallet.
    Please advise.

    • My initial view is that you should pursue a claim for compensation against the employer. Although they have provided manual handling, if we can demonstrate that your employer then made it impossible for you to work in accordance with manual handling training – either through the working environment or inadequate/broken machinery, you have a good chance of succeeding with a claim for compensation.

      Please call us on 01225430285 (Mon-Fri) or use our website enquiry form to make further contact and find out how we can help you.

  4. I fell at work in February 2011 and broke my hip replacement. I work in a school and a student put his foot out. I had to take time off. When I went back to work I was unable to carry on attending physiotherapy. I am now off work again and am having to have a full knee replacement that is likely to be related to the broken hip from 2011. Is it too late to claim?

    • Unfortunately, you are unable to do anything now. Given that 7 & 1/2 years have passed since your injury, UK Personal Injury Law bars you from taking action as you have exceeded the maximum claim limitation period of 3 years from the date of an accident.

  5. I was coming out of the school door and fell over a bicycle that was laid right by the doorway. I had to go to the hospital and had to have my wedding ring cut off and now I have to keep a splint on my hand for 2 weeks as I have sprained my wrist.

    All the school told me to do was to put it down in the accident book.

    • Should you make a claim for compensation as a result of the tripping accident scenario you describe, the defence that the insurers would be likely to mount would be to argue that their insured (the school) could not be held liable as the bike was simply placed there by someone and not parked in a sensible location.

      However, the school could be liable in this matter if they do not have a defined bike parking area or system of ensuring that any hazards – including the ‘dumped’ bike that caused you to fall – that could present danger to visitors and users of the premises. Do you know if bikes being abandoned in dangerous places is something that has happened before or regularly? Do the school actively remind pupils as to where to park their cycles?

      It is certainly worthwhile our having a chat with you regarding this accident to see if we can pursue a claim against the schools insurers for the injuries you sustained and the loss of your wedding ring. You can use our ‘start a claim’ page or call us on 01225430285 to discuss this further.

      It is good to see that the accident details have been recorded within the accident book – this could be useful evidence should a claim proceed.

  6. Since working I’ve been diagnosed with numerous conditions including carpal tunnel syndrome, pinched nerves in both feet and I am now off with suspected spondylitis.

    All of these happened only since working do I have reason to claim?

    • You can seek to make a claim for repetitive strain injury if you believe that the conditions of your work have directly caused you to sustain these conditions. For example, a claim Carpal Tunnel Syndrome.

      We would recommend that you either call us on 01225430285 or use our ‘start a claim’ service via the website so that we can speak with you directly and find out more about your work in order that we can advise you further.

  7. I work in warehouse and approximately 3 months ago I had a injury to my thumb. At the time was packing bags of coffee which fall into a rotating table. While reaching for a bag my thumb was pulled in between the guard and the rotating table. I had to yank my thumb out and since then have had problems using my thumb. I continued to work for the rest of the week continually informing my employer that the pain not going away but only felt worse. Eventually I informed them I couldn’t take any more and went of sick. I have seen doctors a number of times, had an x-ray and an ultrasound. Use of my thumb is limited at this stage and some of the simplest of tasks are a challenge. This is mainly down to the pain associated with trying to use my thumb, more frustrating is the fact that I have not had a pain free day since the incident . All though this is my left thumb and I am right handed, until now I had no realisation as to how often I make use of my weaker hand. I am now awaiting an appointment with MICAS at the end of the month.
    To date my employer has continued to pay me, now I have been called in to attend a long-term absentee meeting. My stress levels have increased as the concern over if the injury will heal, as well as concern over losing my job or even the possibility of reduced wages.

    I would like t what my rights are in a case like this.
    Thank you

    • Your rights in this matter fall in to two strict categories – personal
      Injury compensation & employment law.

      At Direct2Compensation, we specialise in personal injury law and can advise you in full as to whether or not you can make a claim and if so, what you can seek to recover.

      The employment law issue would requires specialist advice – either from a Union or an employment law expert.

      We would like to speak further with you regarding the accident and your work with this employer. We’re partucilarlu interested in what training and guidance the employer has provided re the use of the machinery.

      Our initial view is that you have a valid claim that should be pursued, but it is only by speaking with you on the phone that we can advise you properly.

      Please forward your contact number to me by email (ian@direct2compensation.co.uk) or call us on 01225430285 so that we can help you.

      • I was working in a cooler and became light headed and then passed out. The employer didn’t call 911 & instead they let me clock out to go home. Dont know if i can do anything about it?

        • Under UK law, you wouldn’t be able to hold the employer liable if you blacked out simply as a result of your own health or due to an illness etc.

  8. Had a bad fall at work in JANUARY 2017, Cracked my head open 6″ long and 6 centimeters , almost 2 years ago. Still working on a settlement with lawyer and insurance company. In sales, still work with company like job.

    1. How long should this take to get a settlement
    2. Can your boss fire you once you get a claim

    • There is no hard and fast answer as to how long it should take to agree a settlement. However, given the length of time that has passed since the accident, agreeing settlement should not take much longer.

      In answer to your 2nd query, you can not be dismissed for pursuing your legal right to make a claim for compensation.

  9. I have recently been injured at my work and was wondering if i am entitled to make a claim.
    I work as an operations manager for my current employer. Last Wednesday i went to work as usual, however that morning as I drove up to the branch I could see the shutter door to the Goods-in area was open.
    As I parked, I was greeted by the overnight delivery driver who informed me that the shutter door would not close.
    I initially looked at the shutter and around it from the ground floor and noticed that the cables were very slack either side.
    I was concerned by this because as I wasn’t aware as to what had caused this norr was I certain as to whether the shutter door would potentially fall down all of a sudden. So I decided to move the stock away from the shutter.
    After a short while a colleague of mine arrived and I asked him to stay in the Goods-in area to make sure nobody went near it because I was concerned of the risk.
    As it is my responsibility for the branches safety and security – both buildings and people, I decided to go upstairs to see if i could spot any defect. I was hoping to see an obstruction or obvious damage, so that when I was to report it – to gwt an engineer out I could give sufficient information.
    I couldn’t see anything due to the shutter door being partially up and so I asked my colleague to stand as clear of the shutter as possible and to press the down button. He did so, but this only caused more slack in the cables. I then asked him to press the up button, this then took the slack and the shutter door moved up fully. I then asked him to try to close it, whilst still standing clear and he did so. The shutter closed completely.
    I was happy because I thought that at least there was no risk of the shutter falling on anyone now.
    My colleague then opened the shutter, as our deliveries go through the Goods-in area. At this time, I then turned to walk away. However, I suddenly felt excruciating pain in my left hand so I naturally pulled it towards me. My ring finger and my middle finger were severely disfigured and blood was flooding from them. I swiftly ran downstairs and I told my colleague to call an ambulance.
    I have so far undergone surgery on my left hand, where they have tried to repair my fingers, however I have been back to a follow up appointment today and the operation has not been successful, so i am waiting for a call from the consultant to see what my options are.
    I have attempted to contact my employer a number of times but they have ignored me. I have spoken with my HR department who have said I need to claim SSP but will not help any other way and are not willing to discuss the incident.
    I did not attempt to fix it or touch anything that I shouldn’t have, but I’m not sure where on the shutter I caught my hand. All i was trying to do was assess the risk of danger for the other members of staff.
    Where do I stand? Can I make a claim?

    • You should seek to make a claim in this matter. We would very much like to assist you and feel that you have valid claim for compensation. You can call us on 01225430285 or use our ‘start a claim’ page to make further contact.

  10. I work in the security industry with a well known company. I am contracted to work in a hospital and have been doing so for five years. Recently one of my colleagues was injured while restraining a drunk person (which we all do regualarly), he took a night off but has not been paid for his shift. We are all concerned now that we are not covered as SSP only covers us after three days and SSP will not cover our losses. Should we get paid our normal rate if injured during our shift doing that which we are trained to do?
    Management has yet to respond to us on this.

    • Sadly there is no obligation for employers to pay usual salaries whilst employees are off work due to injury or ill health – even if that were caused by an incident or accident at work.

  11. Recently at my job I came into work and the platform that I walk on to do my job a section was taken out, meaning I had a hole in the floor in the middle of this platform that I do my job on, I informed my union rep and the safety manager which the safety team had wrote up a paper to have it fixed immediately I came in everyday for almost two weeks and it was never fixed I asked about it once twice three times a night and they kept telling me there was no Manpower to take care of it right now but they would get it fixed, I ended up falling and hurting my arm and shoulder and right now I’m on restrictions I can’t lift my arm past my shoulder and not sure if I will be able to, after the fall I came in the next day and I found out that they had never planned on fixing that hole in the floor, the reason was to compensate someone that might need to fill in one night, that might be too tall to do this job that would be a place for them to stand, but since I have fallen they would discuss it with the day shift supervisor and employee to see if maybe they could consider other options, my question is safety wrote up an order and it was supposed to be fixed but they did not do it and had no intentions , do I have a claim because this is an accident that never should have happened I was on them from day one and every day about fixing this, because it was painful just on my body to have to keep stepping over it or stepping inside this to do my job, and kept telling them this until I fell

    • The scenario you describe would appear to indicate that you do indeed have a valid claim against your employer on the grounds of employer negligence. Your fall was clearly avoidable if the reports you repeatedly made were acted upon and the potential hazard to your health removed.

      We recommend that you use our ‘start a claim’ website page to commence your claim for accident at work compensation. We’d be very happy to help you on a No Win No Fee basis with your claim.

  12. I want to make a claim. I want to ensure that such a type of accident doesn’t happen in the warehouse again. There was no proper first aid provision (just a kitchen napkin) to deal with the injury I had sustained. Can I make a claim? Also, if I left to work somewhere else – perhaps with a lighter job, would my claim still be in force?

    • Before we can advise you as to whether or not you have a valid claim for the injury you sustained in the warehouse, we need to know what happened and how you were injured. If it can be shown that the injury was caused by employer negligence – such as a lack of training, faulty equipment or the negligent actions of a fellow worker etc. To this end, we need to speak with you to find out whether or not we can help you make a claim.

      On the 2nd point you raise, if you leave your current employer you can continue to pursue a claim against the company where you were injured. Leaving the company will not stop or prevent your right to make a claim.

      In the UK, any person injured at work has a right to make a claim against their employer should they be injured in an accident at work. The law affords a period of 3 years from the date of an injury in which you can pursue a claim.

  13. Hi, i’ve been given some advice recently and not sure were I stand. I was involved in a very bad RTA driving a wagon 14 years ago that wasn’t my fault. The police & ministry of transport were involved and said no blame was on me. The insurance paid out for the damage to 10 cars & 100ft of fencing, the wagon and rescue crews to the total of £250,000. I had a solicitor that failed me after 3 years waiting he said he’d ran out of time. I had major head injuries, back injuries, broken sternum, rushed by ambulance to Whiston A&E in Liverpool. I nearly died, had 3 months off work.

    I have just been informed that Watson Solicitors were negligent in my claim.

    • As you will appreciate, our speciality is in Personal Injury and as such, we can only really advise on that issue. However, in your situation you may have a right to make a claim against the Solicitors who have allegedly acted negligently in the handling of your claim. It would be interesting to know who has advised you that the former Solicitors were negligent?

      If a Solicitor is found to have been negligent and in doing so caused a claim to fail or for their clients best interests to not be served, the failed client can pursue a claim against the firm for negligence and in theory, recover the damages you may otherwise have obtained if you had been correctly represented in the first place. To this end, we may be able to assist via one of our specialist Solicitor partner firms. I would therefore suggest that you email your contact details to me (ian@direct2compensation.co.uk) and I will be able to forward your details to a specialist Solicitor who may be able to assist you in this matter.

  14. My employer has asked me to sigh a declaration to not divulge information about them paying me 24 hours contracted hours plus 1 sleep in they say I will have to pay all money back should I sign it

    • NDA’s or Non-Disclosure Agreements can be applied legally if agreed by both parties. In cases of employment dispute, it is not uncommon for a settlement made to include an agreement of non-disclosure. If a party were to breach any term of any agreement they would be liable for the damages caused to the other party and could therefore have to re-pay a settlement.

      Non-Disclosure Agreements however, are not commonly used in personal injury compensation settlement agreements.

  15. I was injured on 11-3-18 at 8pm when a pt kicked me full force in the knee. I was not relieved until 11pm . I am a nurse. I was then not allowed to leave until all my paperwork was completed. I had a horrible shift (psych hosp) and had a stack of paperwork to complete. sat all night in pain, with only motrin to take. it took me until 6:20am to complete all the paperwork. Should I pursue this other than worker’s comp. I do not feel they should have been able to do this legally, but can’t afford to leave without pay as my husband is disabled and now i don’t know when i will be able to work again.

    • Under UK law an employer is obliged to ensure that all roles are properly risk assessed and that adequate training, qualification, support & staffing levels are provided in order to ensure that the risk of injury is minimised as far as practically possible.

      In your case, it could be that your employer has not provided a required element of their obligations and thus give you the right to pursue a claim for workplace injury compensation.

  16. My husband had accident at work on Jan.11,2017 and went through WCB and stop paying him since July 8,2018 because I didn’t agree with the decision under vocational disability…What I need to know were the rights that my husband get from his company aside from his compensation to WCB? Thanks

    • Under UK law, your Husband would be afforded a legal right to make a claim for compensation against the employer and their employer liability insurance to cover any injuries and loss of income. This would be for any accident that happened whilst at work in the UK. If that is the case, your Husband should contact us to discuss making a claim for compensation.

  17. I work in a factory with heavy machinery, whilst using a piece of machinery my hand got caught and I ended up with a fractured wrist I logged this in the accident book and the machine was found to be at fault and fixed within 24 hours…..do I have grounds for a claim?

    • There are certainly very good grounds to make a claim for compensation in the circumstances. The fact that a fault was found with the machine AFTER you were injured could indicate that the machine was not correctly serviced or maintained. As such, you would likely succeed should you pursue a claim for compensation.

      To take this further, we will need to spend 5 minutes on the phone with you to obtain the initial basic details needed (and answer any queries you may have!) to enable us to pass this matter to a specialist Solicitor for you. Please call us on 01225430285 or use the ‘start a claim’ functions on our website to start your claim.

  18. I was working with a two part epoxy as part of my job for 4 weeks no problem then my face exploded to the size of a pumpkin I was given a cream that exacerbated the problem but doctor said to continue use so I put cream on face not hands the face got better hands still infected it’s been 3 weeks, apparently this substance builds hyper-sensitivity in certain individuals more exposure doesn’t bring immunity so I won’t be able to return to work I’ve received no pay for 2 weeks. What are my options?

    • If the employer failed to provide you with the appropriate personal protective equipment and has not operated within the COSHH guidelines, they will be in breach of UK law and you could pursue a claim against them for the injuries sustained as well as any loss of income incurred.

      Have you spoken with a specialist Solicitor yet? If not, why not use our ‘start a claim’ page to submit some information to us and we’ll make sure that somebody calls you to discuss your options and legal rights in more detail.

  19. I got assaulted at work due to someone I look after trapping my arm in a door on purpose , this resulted in 14 days off work and not being able to drive for 10 days . It caused nerve and tissue damage to my arm that will take a while to heal completely . It is in my contract that I will get full sick pay due to any injury received at work but this has not been the case. Do I have a claim?

    • We would recommend that you use our website ‘start a claim’ page to submit your contact details to us with a brief description of the incident and we’ll then call you for a more detailed discussion so that we can advise you further about any possible claim.

    • When you say unreported, do you mean that the details of the accident has not been recorded in an accident report or incident reporting system? If so, you should put a report in to whoever was responsible for the faulty equipment and do so in writing. You are certainly able to pursue a claim for compensation if you are injured as a result of negligence and it is likely that you would succeed with such a claim in this matter.

      Please call us on 01225430285 or use our website to make further contact with us.

  20. I tripped over some loose vinyl flooring at work which my mangers reported but their bosses would not approve the job after being logged for 3 months as there wasnt enough budget. Upon falling i dislocated my knee cap requiring me to get checked at my local walk in centre and one week off of work. There is a witness to this incident but would i have a case for a claim as this knee cap has dislocated previously after slips and trips?

    • You definitely have every right to make a claim against your employer in this matter. Whilst you have previously damaged this knee, it is clear that this accident would make a valid claim for compensation.

      We would very much like to pursue your claim and I would like to hear from you. Please email your contact details to me at: ian@direct2compensation.co.uk so that I can call you to further discuss your enquiry and help you start a claim?

    • If you are required to attend a hearing, no employer can refuse you the right to attend. It may be that they request that you use unpaid leave or your annual leave allowance to attend, but they cannot prevent you from seeking justice.

  21. My friend is claiming and is with an agency but was told he was going to get a contract. But prior to that he had an accident and ended up in A+E for well over 6 hours. As he was unsure on how long he was going to be at that facility he decided to claim as many co-employees had suggested. Now he is feeling a lot of pressure from one manager in particular. He has not only said it would be in his best interest that the claim didn’t go forward but has given him one night to write a statement for the company’s insurance. He is at a loss.

    • Your friend’s manager is acting illegally if they are trying to coerce the claimant in to dropping their claim. Your friend has a legal right to make a claim for compensation if the cause of his injuries was down to employer negligence or through no fault of his own.

      Your friend should immediately report this Manager to the senior management team of the employer and also to the agency that have placed him with this firm.

  22. I was working as a support worker with a young adult (17 years old) with autism. He attacked me quite severely, leaving me with concussion, whiplash, head injuries etc. I attended Hospital but this incident has left me with anxiety, sleepless nights and I’m suffering from this trauma.

    • Did your employer ensure that the risks posed by this particular person had been correctly assessed? The employer has a requirement to (so far as practially possible) risk assess such situations and also ensure that the appropriate training, equipment and support is in place to minimise the risks of injury or damage.

      In this case, you have clearly suffered a traumatic injury and the psychological trauma you cite is completely understandable. I would strongly recommend that you ensure that all of your phsyical and emotional injuries are noted and discussed with your Doctor and that a full report in to the incident is logged with your employers.

      We have certainly succeeded in assisting people in very similar circumstances in claiming compensation and you may well also qualify. Of course, it depends on what steps your employer had taken to make such incidents not happen but we would be very happy to help you pursue a claim in this circumstance.

  23. I was working at a company for 10month but I was injure in the first 5months my employer was taking me to the health care but nothing improved then after 10month I decided to quit because of locking fingers and even triggered thumbs, after 6month I Went back sucking for a job hoping to be given a different job compared to my previous job , they sent me to their doctor to check my hands the the doctor told them that am unable to do that job again unless I will a surgery if i do , the HR told me to go back home and promised to call me in a couple of days i Waited for a month up to now but before that I met with the HR outside a supermarket I greeted Him and told him sir” it’s now three weeks since I have been waiting for your call “ he replied I don’t talk about business outside the company, I understood , I am still unemployed I even decided to move from Philadelphia to Houston I look for a job

    What can I do , in short I consider that I was injured at work then denied to be reemployed

    • The right to claim compensation apply under UK law whenever injury is caused by negligence or a failure to fulfil statutory duties. Therefore, in this case whether or not there is a valid claim will depend on the nature of the injury that has been sustained and how the injury was caused.

  24. I was at work. And a work colleague cut my arm with a non retractable Stanley knife. He was supposed to be using a safety knife. I had to go to a&e and have 10 stitches in my forearm. Can I claim compensation from my colleague personally without involving my company?

    • Claiming directly against your colleague is likely to be almost impossible to do. It is unlikely that they have the financial wherewithall to face a claim and proving that they were personally negligent in this matter may be difficult too.

      We have pursued claims for workers injured in the same way when an employer has failed to ensure that the correct safety knives are used and you could consider doing the same.

  25. I had a seizure at work after informing my manager I was left unattended without seeing a first aider or any other management staff for 45 minutes. does this count as gross negligence?

    • It is certainly foolish and not good practice as it would have been wise to immediately call medical professionals to attend you.

  26. I am 24 weeks pregnant. I work as a care coordinator and my usual hours are based in a office, However my contract states that if we are short of care staff I would need to help with care work. I suffer from sciatica and lower back pain which my employer are aware of, they kindly provided me with a cushion. I have had time off due to my back pain and in both my back to work meetings and risk assessments I made mention that I am worried about doing care work as it will affect my back. Last week I was out oh care calls as we were short of Carers, I started my day at 5am and ended at 5pm. I emailed my employer at 13.00 to let them know that I have tried my best to manage however I have really strained my back and I am in pain I got no response from them and continued working as a result my back is even more injured as I applied too much pressure on it. Will I be able to sue my company ?

  27. I had an accident at work. The cleaner and myself collided in a warehouse of the supermarket I work in. It resulted in my foot and ankle getting jammed between a pallet truck and the wall. A month later after working through the pain (we are not allowed sick days) I went to doctors and they put me on sick for week. I did not get payed not even ssp. 1 year later and they are still punishing me for my accident.
    Do I have a claim?
    I am in ongoing physio for my foot.
    As I didn’t get to go to to doctors straight away they are not 100%
    Sure what I did to it but they have said I tore my ligaments.

    • Was an accident book entry made regarding the incident? We would like to speak to you further about this and suggest that you use our ‘start a claim’ page to send us some further details including your phone number and we’ll call you to discuss this. Alternatively, you could call us on 01225430285.

        • Our phone lines are open from 9am – 5.30pm Monday to Friday. You can also leave voicemails for us if we are unable to answer due to demand and we’ll always call you back within 30 minutes. Alternatively, you can request a call back via our website and state what time you would like us to call you.

  28. I was contracted to clean at a lorry place. I was cleaning the offices and had to come down a lot of stairs which were out side. I was taking rubbish to the bins when my ankle gave way and I fell 3 steps from bottom. I rang my boss but he didn’t come out so I had to ring my Husband to come and fetch me to take me to Hospital. I found out that I had badly sprained my ankle. I was only in the job 2 weeks. I do have a disablity of which i told my employer. The week after my boss came out to my house to fill in a accident report and then he told me that I wasn’t allowed on the site anymore.

    • If your employer has terminated your employment in a manner that you think could be contrary to employment law, you should immediately contact your Union or speak with an employment law Solicitor.

      Regarding your injury at work, if you fell simply because your ankle gave way, you would not be able to pursue a claim for compensation. However, if you fell because of employer negligence or a fault with the stairs in question or some kind of tripping hazard on the stairs, you could pursue a claim.

  29. I smashed half my front tooth out an fractured others at work when a lump of metal fell around 9ft in to my mouth. The Dentist’s bills are mounting up and i’m feeling like I am never going to get my nice set of teeth back. Can you help?

    • It certainly sounds like you have a valid claim to pursue against your employer. The piece of metal that fell on to you was clearly something that ought not to have happened.

      If successful with a claim, you would be able to recover compensation for the pain, discomfort and distress caused by the accident and injuries and also recover all of your medical costs, loss of income and other costs.

      To pursue your claim with us, please go to our ‘start your claim’ page and submit your details to us. One of our expert staff will then call you to discuss your situation in more detail, explain our easy to understand No Win No Fee claims process and ensure that the right specialist Solicitor is appointed to pursue your claim.

  30. Injured at work, (deliberately,i feel) by a co-worker who is a Consultant Neurologist and obviously he is denying it.

    I am now waiting for an operation and have been off work 11 weeks so far and have no idea when my surgery date will be. I am also worried as I do get 6 months full sick pay and that time is running out and I cannot afford to go half pay. Work have investigated the incident but they are saying he did not mean it as he did say a limp sorry to me while my head exploded with the pain he caused. I have a meeting coming up with him and my boss soon which I feel I’m not going to get any satisfactory answers as the questions I wanted to ask him such as why did he do it, my boss says I cant ask!!!

    • Do you have any evidence to support your view that you were injured on purpose? If so, you need to go to the Police to report this as an assault matter and you could then seek to make a claim under the Criminal Injuries Compensation Authority scheme.

  31. I’m 18 week’s pregnant, a quality controller intern with a one year contract with my employer. On the 10th of August my fellow employee pulled me from the back and I fell hard on my buttocks. Since then I have been in and out of the GP surgery. Bed rest was suggested as the only treatment I can get as I have this unbearable back pain that prevents me from sitting down or walking long distances. Recently the GP said I must see an Orthopedic Surgeon but at the Hospital they said I can only be seen by the Physiotherapy team because it was impossible to do an x-ray on me due to my pregnancy. My employer wants me to quit my job because I haven’t been able to work since the accident and I was told my sick leave days are finished so they can’t continue to pay me. Since I was told they are going to investigate this matter but they have been quiet about it. My contract is supposed to end 31 May 2019

    • From what you say, our view is that you need to seek the advice of an employment law specialist to ensure that you are no mistreated by the employer.

      Unfortunately, we don’t think that you can pursue a claim for personal injury compensation as your employer appears to have played no part negligently in this matter.

  32. I had super glue in my eye at work. I have recorded near misses previously and there is no SOPS for this job. Fortunately, it seems that my eyesight is ok and I was lucky that the hospital staff managed to dissolve the glue and gave me an eye patch. The glue shouldn’t be used at all in this work. It is someones fault as the rubbers don’t fit so they told us to glue them. I was at Hospital 5 hrs.

    • We would be interested to know more as to how the glue came in to contact with your eye and whether your employer has taken the appropriate steps to minimise the risk of injury such as providing eye protection etc.

  33. I fell in work 5 weeks ago, resulted in snapped quad tendon – had operation to repair. Was working as a community carer with a new client which started day before accident. No care plan was in place just brief note saying what to do. Did what i was suppose to do, after finishing the task when to turn light on, no light came on. Apparently the light works on whichever switch was used last with the lights – 3 switches for same light, one at bottom of stairs, one on top of stairs and one outside bedroom door. Surely this is gross negligence on part of the client and care manager as it was not stated in my note

    • The scenario you describe certainly seems unsafe in terms of not advising you as to how the lighting works. Whether or not that would lead to a successful claim is something I couldn’t comment on at this stage as further information would be needed. However, given the injury you have sustained I would recommend making a claim for compensation and contacting us for further assistance with the same.

      Have you reported the accident to your employer and completed an accident book entry?

  34. I had an accident at work. The supervisor put it in writing that it was their fault.
    I actually saw the paperwork. When I requested a copy of the report I only received
    a partial report. Is there any way that I can get the entire report by my lawyer executing
    it?

    • The employer doesn’t have to provide you with a full copy, but if you have a Solicitor acting in this matter they can request a copy and should receive one.

  35. I had an accident at work 2 years ago this month, resulted In me being off for 2 weeks as I did not get sick pay from my work as I had only been employed by the company for 9 months.. This ended up with me having an operation and now a lifelong injury.. I had to return back to work the first time with crutches and still had to walk about and do lobe work supporting

    • What was the cause of your accident? If you could explain what happened, we’ll be able to advise you as to whether or not you can claim compensation and recover the lost income you incurred because of your accident at work.

  36. I was required to perform repetitive tasks at work for over a month. I told my boss about pain I was feeling, but ultimately was still directed to keep working there (for what ended up being several more weeks). I now have seen my doctor and may be injured, and only now have been taken off those tasks.

    Any advice on this? I tried venting my frustrations with my boss (why wasn’t this handled better, more rotation etc), it didn’t go well…

    • If your Doctor diagnoses your injuries as being caused by a repetitive strain at your place of work, you should seek to pursue a claim against your employer. The employer does have an obligation to listen to any ‘complaints’ or warnings of injury by employees and take appropriate action to minimise any risks to health. In this case, it seems that the employer has failed to do so.

  37. I’m a care Assistant in a care home and was sliding a resident up the bed but the slide sheet is too small for the resident and ended up with muscle damage in my back I filled in a accident form and no manager has contacted me in anyway I’m on extremely strong painkillers and I have tried to contact my employer and still
    No one has contacted me I have pictures to prove the equipment is too small for that person and also proof of the accident form that has been filled in with the time and date of when I filled it out straight after my back injury

    • Our initial view on this is that you would have a valid claim for compensation in this matter. Given the inadequate equipment (slide sheet that does not fit the patient need) that your employer has provided, it is likely that you could establish employer negligence. If so, you would succeed with a claim in this matter.

      If successful with your claim, you would be able to obtain a settlement for the injury you have sustained, recover any loss of income or incurred costs and also obtain the cost of appropriate rehabilitation therapies in order to assist your recovery.

      You can use our ‘start a claim’ service on our website to pursue your legal right and make a claim for compensation.

  38. I had an accident at work on Thursday – a blow to the head, but this wasn’t put in the accident book as my manager was in a rush to get home. I have been to the Doctor today and was told that I don’t have concussion and was told to take paracetamol.

    I don’t feel well enough to drive to work as I have blurred vision, swelling to my head, face and I am feeling very sick. I can’t turn my head fully to the right as I have pain in my neck and left arm.

    I wasn’t advised that I should be signed off but told to go to A&E if my symptoms get any worse. I have been at my job for 3 weeks now, have had no manual handling training, or safety training. I work at a playgroup where equipment has to be put away each evening into a timber frame with prop up lids that are are only secured by a bit of wood.

    I am concerned that I don’t feel well enough to drive an hour to go to work but don’t get sick pay and cannot afford to be off.

    Do you have any advice on what to do?

    • If you were hit on the head by the prop up lids on the timber storage frames that you have to store the equipment in, I would be of the view that you have a valid claim for compensation. It would seem to me that the piece of wood that is used to prop the lid up is an insufficient and unsafe way of keeping you safe at work.

      On the matter of your ongoing and worsening symptoms, I would strongly recommend that you attend A&E or return to your GP for further consultations. Concussion is a serious injury and needs to be appropriately treated.

      If you are not fit to work or drive, you should not work or drive. Whilst this will cause you to incur a loss of income, should you go on to have a collision whilst driving because you are impaired by injury you could face serious consequences.

      You should pursue a claim for compensation against your employer – a matter that we can assist you with. If you were to succeed with a claim, we would recover your loss of income as well as compensation for your injuries. You can pursue your claim by using our website to request that we call you at a time that suits you or you can call us on 01225430285.

  39. I did receive a payment that was decent and I needed to take due to the situation I was in at that point and they were not going to issue interim payments even though I was desperate. As I signed to say OK to that is it all over or due to the ongoing problems can I still seek compensation.

    • If you agreed to a full and final settlement, it is just that – full and final. There is no going back for further damages – regardless of your personal situation.

  40. I fell over in the street while carrying out work duties and fractured my wrist. Once returned back to the shop my manger did not believe I hurt myself and made me carry on my work duties in the shop. She let me go the hospital two and half hours later. I was off work with a sick note for one week and took two week holiday pay off as I couldn’t work with a cast on. Once I returned to work a week later my daughter fell off her horse and had cuncussion and two ruptured ear drums. My manager wouldn’t let me leave. The following day I asked to leave early as my daughter couldn’t be left on her own. I was allowed but my manager blanked me all morning. A couple days later I was back at the hospital as the ambulance took us back as my daughter had clear fluid coming from her ears. I tried phoning work at 6am to say I would be late but there was no answer when I did finally get through I was already a hour late but they covered my shift as I couldn’t get threw to them. One week later at the end of my shift I was informed that I was getting one weeks notice to leave my job from having to many sick days. But I broke my wrist doing work duties but not on work premises and im a single parent so I couldn’t leave my daughter on the day in question. So now I have lost my job.

    • Your employer has not treated you very kindly in this situation and hasn’t shown you any compassion. However, that alone is not sufficient grounds to pursue any legal action against the employer.

      With regards to your dismissal from work, I cannot say whether or not that process has been handled legally and correctly. However, the employer could be in trouble if they have not followed due process. With that in mind, you should contact an employment law specialist urgently to make enquiries to see if you have any grounds to make a claim against your dismissal.

      We can however, help with the fractured wrist and a possible claim for that injury. Can you respond advising what caused you to suffer your injury? If you tripped on a broken pavement or hazardous surface or slipped on something, we might be able to make a claim on your behalf.

  41. I had an accident at work where I walked into a bit of machinery, parts were not visable.. The health and safety office had told my boss 20 mins beforehand that the machine needed to be moved as it was a hazard. ..i ended up in A&E having xrays, I have soft tissue and ligament damage lots of swelling and am on crutches. I’m only a casual, so don’t have set shifts, but this happened in a Thursday and I was due to work Friday and Saturday as well. Are they liable to pay me for those days as they’ve only offered me to take them as holiday.
    I haven’t signed any contract with the company, nor was I trained by a person qualified to train me. I had no interview or induction, I just turned up one day and started work.
    Is it worth me making a claim or not?

    • Given your description of your accident at work, there is a strong likelihood that you would be able to hold the employer liable should you opt to pursue a claim for compensation in this matter. Given that you are on crutches and suffering from mobility limiting injuries and a loss of income, you would be able to recover compensation for the injuries sustained and all lost income if you were to make a claim and succeed.

      Your employer is not obliged to pay you for your missed shifts, even though you were injured at work and the only way to recover that loss of income is to make a claim against the employer.

      We would be very happy to assist you with the process of making a claim for compensation and invite you to call our new claims team on 01225430285.

  42. I am engineer and work in a factory with very large ovens i was called to a strange smell inside the oven as i opened the door was a large gas explosion which pushed me 10-15ft across the floor sustained soft tissue damage to ribs bruised lung bruised hip multiple cuts to head had a ct scan at hospital taken by ambulance also had concussion and am left with a scar on my face and mentally affected me in my job still was off work 2 weeks on full pay 6 weeks light duties my question is would it be possible to claim as i know the ovens are regularly maintained and i am qualified engineer but no formal training on ovens although we regularly work on them

    • You certainly can make a claim for compensation in this matter and we would very much like to help you with this. Please use our ‘start a claim’ page or call us on 01225430285 so that we can speak with you, explain the claims process and obtain the details needed to enable further consideration of this claim.

  43. Hey I just started working at my job through a temp agency and we unload and wrap big boxes. I was there for a few day. On September 11 Tuesday I was wrapping a set of refrigerator and I took two steps back and about 15 seconds later I got hit by a forklift that was carried four refrigerators. he didnt beep the horn and I told the boss of the building .his only concern was if I could continue my work .I said I will be really slow cause my back was hurting .he put me in there older building I did nothing there cause its slow there. After work as I got drop off I got a call from the temp agency asking what had happen. They then told me not to show up for work they wanted to see me in person. I told them my situation and he got on the phone with the boss of the company I was working for. he came back and told me that they said not to come back to work for two weeks and I didn’t receive any type of compensation. I was hit Tuesday September 11 2018 what should I do

    • In the UK, any forklift operator is required to undertake suitable training and must hold a licence to drive such a machine. There are strict requirements about where a forklift can operate and how there must be audible notifications of the presence of a forklift. As such, you should seek to make a claim for compensation.

  44. Was hurt at work helping a plumber do his job that he said my work stipoed him doing his work so i went to sort it ended up putting back out herniated disc plus trapped nerves and numbness around groin and hip

    • You could have a claim for compensation, but we need to know more about your workplace and the circumstances of your injury before we can advise further. To that end, please call us on 01225430285 so that we can discuss your injury at work and offer advice as to whether or not you can make a claim for compensation.

  45. My husband pulled his back out at work lifting a heavy tabletop, the pull resulted in an infection in his spine, and MRI results have shown he has muscle and nerve damage and sciatica as a result. He has taken 1 day off work at the beginning of the accident. Logged in their accident book and received a light duties sick note from his doctor, which was renewed this week for another month. They haven’t accommodated him much at all; kept him on similar lifting jobs of which he has to take regular breaks from and rest his back, and management are now “watching” my husband and asking other staff members to report on how much work he’s doing. I’m fearful that they are going to sack him, exasperated by the fact that we recently had a child 6 months ago. He has worked there for 18 years. Can they do this to him? They are not exactly sticklers for the law…

    • The employer cannot ‘sack’ your Husband for being off work sick. However, if his injury is long lasting and renders him unable to do the work that he was employed to do, the employer can – if they follow due process – eventually terminate his employment on the basis of ill health. It is important to state that he should seek specialist employment law advice on this issue should the employer start such a process.

      On the actual injury issue I wonder whether his employer could be liable for his injuries and if so, perhaps a claim for compensation and loss of income could follow? Has your Husband’s employer provided manual handling training to him during his work? Do they offer tools and equipment for lifting heavy items?

      We would very much like to discuss the possibilities of a claim with your Husband and invite him to call us on 01225430285 or use our ‘start a claim’ page so that we can offer advice and find out more about this matter.

  46. I slipped at work on my trousers onto my hand fracturing the scaphoid as they are too big for me which I told my manager about. I reported it to the manager on shift who failed to report it into the accident book and didn’t let me go and get it seen. I was in work for a few hours until my shift finished (still not reported into accident book) and went to a&e. I was given a bag of ice in a plastic glove to put on the swelling at work?.
    Even though it’s not exactly there fault as such. Am i still eligible to claim?

    • In theory you would have a claim against the employer. If they provide the uniform, it would be required that the uniform wasn’t dangerous to you. As the uniform was too big and caused a slipping/tripping hazard your employer could be liable in this matter. That they refused to record it in the accident book was poor on their part. You should email your employer (General Manager & HR Dept) to make a report of the accident at the earliest opportunity. You should draw attention to the oversized uniform trousers and that your shift manager failed to change them before you fell.

      We would be happy to further investigate a claim for you, so please use our ‘start a claim’ page and we’ll call you to discuss this with you.

  47. I was involved in a work accident in 2010. My front tooth was chipped, and workers comp would only approve a filling to fix it. I had to have it redone twice in the next year, but fortunately or unfortunately, the filling has lasted since, until now. Now it is chipped (very lovely that it is the front tooth!). I called KESA (KY) to ask about getting it fixed and was informed that it was a medical claim only, no time was missed for work (I missed 2 weeks), and that the statute of benefits expired in 2012. This will be expensive to fix, and I feel like it should be covered by Workers Comp. Am I just out of luck? Is there anything that can be done? Thanks!

    • UK law allows claimants a maximum claim limitation period of 3 years from the date of an injury in which a claim can be made. If more than 3 years has passed, then it is not possible to pursue it any further.

      For more information on UK claim limitation periods, you can read about how long you have to make a claim via this link.

  48. There was a floor access panel in the floor which was not fitted into the floor correctly, there were no signs or security to tell me otherwise. I stepped on the loose floor panel and the wood impacted my ribs, the doctor has said bruised ribs and 2 weeks off work, please advise

    • Given that the floor access panel was not correctly fitted, you have every right to pursue a claim for compensation. We would be very happy to help you with this claim and as such, please call us on 01225430285 to further discuss this with our expert staff.

  49. Tracy

    Hi I had an accident at work in June2016
    I had a solicitor put in a claim for employers liability, and their insurers rejected the claim, my solicitor has informed me that they don’t think I would win if i peruse through court, I’m annoyed at the fact that I am now classed as disabled by the DWP, have used all my statutory sick pay, and had to apply for ESA have jumped through hoops with them to be turned down and am now appealing their decision, all this is going on whilst I am waiting for a full knee replacement, I have lost out on wages as have been off work waiting for my full knee replacement due to the accident at work, just wondered if there was a way to claim anything from my employers. I am still employed by the company
    Thank you

    • If you have been represented by a specialist Personal Injury Solicitor through the claims process and your employers insurers have been able to mount a robust and strong defence against the claim, it is unlikely that you would be able to do anything further.

      I assume that your Solicitor has taken the defence to a Barrister and been given an opinion that your claim is unlikely to succeed in front of a judge. As such, you would be likely to get the same opinion from any specialist Solicitor.

  50. I work in a bar, the old non stick bar floor had recently been torn up and the floor had now been painted with a shiny and slippery when wet surface. For the last 2 weeks I had been saying the floor is unsafe to work on as it’s very dangerous when wet and working on a bar there is bound to be some form of spillages. On Monday morning , I was putting some glasses in a shelf and in the middle of the floor , due to a leak from a bottle bin, there was some liquid. I ultimately slipped on this and as a 6ft male hit my head on the bar surface very badly and had to go a and e with suspected concussion and a bleeding wound just above my eye socket that is more than likely going to scar according to the hospital. I suffered from a lack of memory as I do not remember the incident taking place and have only got my information of the incident through looking at the cctv of the fall. A video that is now saved onto my phone. With a bleeding head, my duty manager said I should be okay to go without visiting a and e explaining I should go back to work , it was with my own advice that I decided to go to a and e. Would I be able to back to a claim against the business for the ultra slippy floor and poor first aid treatment ?

    • The employer has been negligent – by the sounds of it – with regards to their new floor surface. Given that you have put them on notice of your concerns regarding the dangerous and hazardous nature of the floor surface and their inaction to that report of a risk, you have a very strong claim for compensation against the employer.

      I would recommend that you contact us further as we would be very happy to take forward your claim against your employer for the injuries and any subsequent loss of income or cost you have incurred as a result of your fall. You can call us on 01225430285 or use our website to get your claim started.

  51. I have 2 prolapsed discs in my neck. I was doing a hard labor civil construction job not sure exactly when I did the injury though. I started getting pins and needles in my right arm that has slowly increased to being very painful burning sensations down my right arm. I can not work and am on a waiting list to get a discectomy to relieve the pressure on the nerves. At work we were always having to pick up items that were really heavy and were often understaffed for the work we had to do. Do I have a claim?

    • We should commence a claim in this matter at the earliest opportunity. The employer you were working for would appear to have been negligent towards your health and safety and as such, you have a right to seek compensation for the injuries caused to you. Do you know when your symptoms started? As long as they did within the past 3 years, you have a reasonable prospect of succeeding with a claim for compensation.

      If you would like to start your claim, please call us on 01225430285 or use the ‘contact us’ option on our website and we’ll call you.

  52. I work in 2 jobs – each one being part time. I had a accident in 1 of my jobs and hurt my back, as a result of which I was out of work for 5 weeks. The job it happened in, I have been working there for 12 years. This job paid me while I was away from work, but I lost 5 weeks pay from the other job which in total was £937.50. Can I make a claim against the employer and their insurance in which it the accident happened?

    • You are able to make a claim against your employers insurance for the injury you sustained and any loss of income – including lost income or costs that are not related to your employer. You would succeed with a claim should you be able to demonstrate that your employer was negligent and the injury that affected you could have been avoided.

      Please call us on 01225430285 so that our expert staff can have a chat with you. In just a few minutes on the phone, we’ll be able to identify whether or not you have a valid claim and if so, help you get the process started. Alternatively, you can use our ‘start a claim’ page to provide us with your detail and we’ll call you.

  53. I work for a supermarket. Whilst at work, a customer hit the back of my foot with their shopping trolley. A few days later, the injury to my foot was infected and I ended up in hospital. I had to have surgery and almost had to have my foot amputated due to this. I had to return to work before earlier than the Hospital recommended as I was told that I had no more sick pay left which turned out to be untrue. Can I claim for my injury from my company?

    • Although your employer was not directly responsible for the accident and injury to your foot (as the trolley was being used by a customer), you could still seek to make a claim against your employer.

      It could be that the trolley in question had a dangerously sharp piece of metal that ought not to have been present, in which case you could succeed with a claim. Also, a question to ask is whether the employer has advised the staff members about appropriate footwear that would minimise the risk of this incident being repeated.

      My initial view is that it is not 100% clear if you have a claim, but I do think that it should be further investigated by our expert Soliciors. To this end, I’d suggest that you call us or use our ‘start a claim’ page to submit some further details to us. We can then present the enquiry to our expert Solicitors for you and they will then be able to advise you as to whether or not you can proceed further with a claim.

      Remember, we work on a fully no win no fee basis – you really have nothing to lose by contacting us.

  54. I started work at a fast food restaurant and had an induction. I had to shadow other employees and was told to wear gloves to handle goods, so I went to collect them. However, whilst on my way, I slipped on the floor breaking my glasses, injuring my mouth and teeth with bruising to my upper eye, knee and elbow.

    My Manager helped me up as I was stunned, then wrote it in the accident book. I went to A&E and I really felt sick. I also had to go to a Dentist. I am very worried that my teeth are damaged.

    After the accident, my Manager said that the floor was not wet and he blamed my footwear for my fall. I was wearing ‘pumps’ with a rubber sole with good grip! The floor was very slippery and I was not told about the surfaces or given specific instructions regarding what footwear was required. In my view, I did not receive adequate health and safety training and there where no signs to warn about the slippery floor. Am I entitled to claim compensation?

    • Given the lack of training you mention, no specific instructions regarding appropriate footwear and no hazard warning sign on display it would be wise to further proceed with a claim for compensation.

      Of course, the employer may be able to mount a robust defence to this claim, but we think you should call us on 01225430285 so that we can seek to pursue this matter further for you.

  55. I got hurt at work by a fabric cutting machine. Two fingers on my left hand were badly laceration and I had to go to Hospital for emergency treatment. An Ambulance had been called but as the wait was so long, I went under my own steam to Hospital.

    Once at Hospital, the Doctor stitched my fingers and I transferred to another Hospital. At work they didn’t even do anything about my injury until very recently. My fingers are still in considerable pain and I can’t even wash myself properly.

    • If your hand was caught in the fabric cutting machine through a lack of training or supervision or because of a faulty or missing safety guard, you woul dbe able to succeed with a claim against your employer

  56. I work in a factory. Whilst moving from one job to another I was distracted by a senior member of staff calling an order, I tripped and fell over a pallet. There is no clear walkway from one work station to another and it is always cluttered with boxes etc. I fell and broke my arm. I will be off work for up to 5 weeks . I don’t want to claim but I can’t afford to be without pay for this length of time, and also don’t want another member of staff having a similar accident . Do I have a claim?

    • Your employer has a responsibility under the Health and Safety at work act to ensure that the workplace is as safe as possible and that hazards that could cause injury are removed. In the scenario you describe, it would appear that there has been employer negligence here and you can seek to make a claim against your employer for the injuries and loss of income you have sustained as a result.

      The point you make about not wanting to make a claim against your employer is a commonly made one. However, the loss of income that you will suffer because of their negligence is a very understandable motivating factor in leaving you no choice but to pursue your legal right to claim compensation.

      Please call us on 01225430285 or use our website if you would like to make a claim. We would be very happy to help you.

  57. I am a bus driver and I got hurt during a rest break at work. I saw the Doctor about my injury and he has said that I must not drive for 2 weeks. I have reported this to my employer along with the Doctors instructions that I should lift nothing weighing more than 10lbs. However, the employer has said that they want me to do cleaning work in place of driving. What should I do?

    • If your employer is attempting to help you avoid a loss of wages through enforced absence from work (employers do not have to pay your usual salary whilst off work – even if you are off due to an injury sustained at work) and are offering cleaning work as ‘light duties’, then there is no harm in accepting the work for that 2 week period.

      However, if the cleaning work requires excessive lifting and moving of items then it could further worsen your symptoms and should be avoided.

      We would be interested to know more about your injury as you could be able to make a claim against the employer for the injuries sustained. If you would like to discuss that with us or want to know more about your rights, please call us on 01225430285.

  58. I had an accident at work which was me falling of a ladder and breaking my leg which required surgery with a metal plate and 13 screws.
    I had a previous accident 2 years ago that also involved me falling of a ladder and badly bruising my leg. I didn’t claim for this and after taking a short break went back to work
    I am still recovering from the second accident but have now been informed that if I return to work I will no longer be able to do ladder work and as a result my job title and wage will be reduced.
    I have worked for this company for over 13 years and don’t remember ever having any specific ladder training
    Where do I stand if I feel I am more than able to go back to my previous role and salary?

    • If your employer has failed to provide you with adequate training to work at height they could well be held liable for your injuries as a result of employer negligence. Working at height is a foreseeable danger and as such requires an employer to provide training to ensure that the risk of a fall from height is reduced and also ensure that the ladder equipment provided is fit for purpose and regularly inspected and maintained.

      In your case, my initial view is that you have a valid claim for compensation against the employer for compensation for the injuries you sustained. If you would like to pursue a claim against your employer, please call us on 01225430285 or if you would like me to call you directly, please email your contact details to me at: ian@direct2compensation.co.uk

      On the issue of returning to ladder work, your employer cannot prevent you from working at height without adequate reason to do so. Therefore if you are deemed fit to work by your Doctor and able to work at height there is no reason for the employer to withhold your current job role and income from you.

      • Hi Ian
        I’ve now been told by the doctor that I can return to work on light duties- with no ladder work or driving at the moment. Can my boss pay me less for returning to work on light duties- and if so does this have a bearing on salary etc when I’m back to full fitness and duties.
        Many thanks

        • Depending on the pay structure of your workplace and your specific agreement with your employer, there could be scope for you to receive a lower wage if you are unable to perform some of the duties you would normally have responsibility for. As an example, if you work in a warehouse and drive a forklift you are likely to receive an additional supplement for being a licensed forklift operative. Therefore, if you could work but not operate the forklift, your employer may temporarily reduce your income to that of a warehouse operative. There should be not impact on your long term position once you are back to full health.

          If you do receive a lover than usual income due to the injuries you have sustained at work, you could seek to recover the difference or lost income by way of making a claim for personal injury compensation against the employer – if they were negligent (or any other organisation or person if they were responsible) in this matter.

          If you need any assistance or want to discuss your situation with our expert team, please call us on 01225430285

  59. My partner had had a serious accident at work , the place of work is a leased building and joins to the landlord next door there is a fire door which they use to move a genie work platform in and out when they lend it to us . I was duty manager at the time and was asked to arrange to move the genie next door as they needed it back , I have never moved it before , when I got to the door the machine is on wheels and it does not fit through so there is a lever you pull to manoeuvre it through She was looking for the lever and pulled towards her what She thought was the correct thing and the machine tipped on to her and she landed on the floor with the machine on top of her resulting in her leg being crushed and a broken ankle , knee and shin and 2 large open wounds was hospitalised and operated on and now had a plate and a rod in her leg and is also suffering mentally from the trauma of this .

    • The accident you describe and the subsequent injuries sustained by your partner indicate to me that there should be further investigation with a view to making a claim for personal injury compensation after this accident at work. The ‘genie’ item you mention clearly poses a risk to health and safety if not moved correctly and as you or your partner had not been trained in how to move the item it is likely that a claim could succeed. Given the severity of the injuries and permanent implications that surgery to the leg and metal work within the bone structure presents, this claim could have a substantial settlement value if successful.

      Please call us on 01225430285 or use the ‘start a claim’ option on our website home page to contact us. We can then obtain some further information and get this claim started.

  60. Hi,
    I had my works van repaired then about 5 days later it had a diesel leak and it then caused me to have time off work as i am an ashmatic. This has now caused me to be given a Informal Warning – Absence letter.
    Which states i have had 17.5 days over 4 separate occasions which equates to 6.7%, exceeds the trigger point of 7 days (2.68%) in any 12 month rolling period. I had 13 days off cover by a sick note from my doctor for the whole period. Is there any thing i can do about this in law as I think the company is being unfair as it was caused by their van.

    • You may be able to pursue a claim against the employer for the asthma caused by the diesel link, but it would not be straightforward. Given that the van was repaired and then developed a new leak 5 days later, the employer is likely to be able to argue that they had taken appropriate action to minimise the risks to your health. However, there could be a claim so it might be worth using our ‘start a claim’ page to send us some details and enable us to get a specialist Solicitor to look at this for you.

      On the issue of your sick leave and informal warning, you would need to discuss that aspect with a specialist in employment law.

  61. Hi around 4 years ago I was on a job in work which was hurting my arm I complained and was left on it but eventually went off sick (all documented in work) after years of tests, physio, scans and X-rays they have now found out that being in that job has lifted my ribs and I will have to have a major op to release my nerve and artery as they are being squashed and stopping my arm working. I ne we originally claimed as I thought it wasn’t serious and physio would fix it but now it’s major can I still claim?

    • Claim limitation is a strict requirement and allows a maximum period of 3-years from the date of an accident or injury in which you can seek to make a claim for compensation.

      In your case, as you were injured 4 years ago it could be that you are now statute barred and unable to take action.

  62. i have worked for the same employer for over 20 years i had to have a knee op in 2012 which at the time the surgeon did say it was my type of work that caused it . i then had to have my other knee done in 2015 . i have now been told i need a hto on my left knee as i’m to young for knee replacement do i have a claim ?

    • You may have had a claim against your employer, but our concern is that you are outside of the strict 3-year claim limitation period.

  63. Hi
    I work on a chemical waste plant as an engineer, two weeks ago a bursting disc failed and I inhaled toxic vapours, I was not seen by a first aider but sent home. Throughout the night I was not well and went to hospital where I spent 7 hours and was signed off work for 2 weeks. One of the managers at work asked me to go back to work on light duties even to I had a sick note last week I spent 36 hours in hospital as I was still not improving I have another sick note for two weeks, do I have the right to make a claim.

    • Yes, you do have the right to make a claim. It is important to ensure that all symptoms and ongoing problems associated with the inhalation of vapours are noted with your GP or Hospital Doctor.

      If you would like to find out more about making a claim, call us on 01225430285 or use our ‘start a claim’ option on our website.

  64. I got hurt in the forehead at work. A cut that required stiches. I declined to go to hospital but do have headache and want to go home. Will it be covered?

    • If you are unable to work, your employer may not pay your usual income to you as they are not obliged to. To recover your lost income you would have to make a claim for compensation against the employer which would succeed if the cause of your laceration can be attributed to employer negligence.

      Why not call us on 01225430285 to speak to our expert staff? In just a short phone call we would be able to ascertain whether or not you have a valid claim for accident at work compensation and offer you the advice you need.

  65. I was invited to a works’ conference abroad where we were taken skiing during the day. I broke my leg above my right ankle on the first day within the first two hours!! as the binding didn’t release when I fell over (this was the first time I’d ever skiied). I have had to have 4 operations since on my leg, my hip and my ankle. Do I have any right to claim?

    • It would be very difficult to hold the employer liable for the injury you sustained in this incident. Whilst they employer may have invited you to a conference, it is likely that the fact that skiing is an inherently dangerous activity that does present the risk of injuries such as a fracture. As such, it could be argued that you didn’t have to do the skiing and that it was just an unfortunate accident.

      You mention that the binding didn’t release when you fell. Whilst ski bindings are designed to release when excess pressure is placed on them in a fall it is not always the case that they do so. To prove that your bindings had been set incorrectly would be extremely difficult.

  66. I was recently involved in a slip at work while pushing a non running vehicle for a large auction company I slipped in the yard I worked in and damaged the muscles around my knee to the point it wasn’t weight bearing for a few days . I attended hospital for an X-ray and had a day of work due to this . My fall was in a section of the yard where there is a transition from loose stones to tarmac on a slight gradient . I was given no manual handling training or an induction to the company and was employed as a car cleaner so I believe being asked to do this initially was wrong . Do I have grounds for a personal injury claim as I am still getting pain 8 weeks after the initial incident

    • The scenario you describe would indicate employer negligence in this incident and as such, my initial view is that you do have a valid claim against your employer for the injury sustained.

      If you would like to pursue a claim or find out more, give us a call on 01225430285.

      • I hurt my back at work Dec 26 2017 lifting a heavy patient. I filed a claim at work and went to the doctor which I was placed on light duty for 3 weeks. I no longer work there but have noticed that my back is hurting worse now than it has been months ago.

        • UK law allows you a period of 3-years from the date of your accident or injury at work in which you can make a claim. With that in mind, you are within that time frame. If you are still suffering from symptoms related to your injury at work, make sure you see your GP in order that the details can be properly reported and recorded on your medical records.

  67. I broke my hip while at work while on a bicycle. The company I work for were fine and paid me while in I was off. However it looks like my long term prognosis may mean I can’t pursue other jobs limiting my career choices. The company had a clear health and safety policy. My query would be if they would be liable for long term injuries and physical limitations despite this.

    Thanks

    Phil

    • Your employer will only be liable for your long term situation and physical limitations if they were liable for the initial cause of the accident. As you were riding a bicycle, you could hold the employer liable if the bicycle belonged to the employer and was not regularly serviced or repaired. Also, did the employer provide any training for safe cycling?

      I’d suggest that you get in contact with us by telephone (01225430285) or by using our start a claim page so that we can further investigate your claim for you.

  68. I have only been in my job 5 months, 2 weeks ago I injured my hand in the works heavy folding lift door causing severe swelling I was given first aid on site & could not use my hand so I went to hospital I had an xray which showed the tissue & tendons were very swollen, I was told to keep my hand elevated & to apply ice also it would take 2 to 3 weeks to heal, longer if I used it i was told I cannot get sick pay because i have not been there long enough what should i do?

    • There is no requirement for the employer to provide sick pay, but you should qualify for SSP.

      To recover the rest of your lost income and obtain compensation for your injuries and other losses, you can seek to make a claim against your employer. In your case, were you trained to use the door? Was there a fault with the heavy door?

      You should call us on 01225430285 so that we can discuss your enquiry in detail and identify whether or not you can pursue a claim against your employer.

  69. Hello,

    2 1/2 years ago I was hurt on the job. I was pushed over by a pallet of product that was poorly shrink wrapped. It knocked me down between a semi loading dock and the semi trailer. My leg was completely impaled by a piece of metal. I was not treated well by the workman’s comp adjuster. They did pay for my ambulance bill and doctor bills but I never inquired about a personal injury claim. Here over the last year my leg is now starting to cause me cramps, aches and pain. My leg is also still bruised and badly scarred 2 1/2 years later! I am no longer with the company and am wondering if it’s to late to do something about my leg with care and treatment.

    • UK law allows any person injured whilst working in the UK a claim limitation period of 3-years in which they can take action. In your case, it would appear that you should be able to pursue a claim against your former employer for your injuries and losses.

  70. I started working in a factory nearly 3 years ago. I was in a team of 16 people and the job involved lots of manual handling and heavy lifting. Since I started work there, I was bullied and discriminated by my supervisor and my manager, sometimes the department was understaffed and the roles were divided according to friendship.

    Since November 2017 due to the fact that I have been forced to work more than other colleagues and always giving me the hardest roles, I’ve started to suffer unbearable back pain and decided to file a complaint against my superiors. Shortly then my manager sent me to work for a day in a department where I had to pick up and push 25 kg bags knowing I had back pain. After that day I went to hospital because I got very strong head, chest, neck and back pains. My health has worsened and I was forced to take time off due to my pain and I have been signed off sick since April. Since then I’ve been getting a lot of painkillers from my doctor and I’m going to start physiotherapy in September.

    One of my Doctors said that I will have this back pain for the rest of my life. After my employer failed to follow correct procedures and not dealing with my complaint properly I’ve started suffering panic attacks, anxiety and depression. My GP gave me anti-depressants. I asked HR for details of the Company Employer Liability Insurance but I have no answer from them yet.

    Can you please advise me as to whether I have a case?

    • Certainly on the damage done to your back through repeated heavy lifting at work, you may have a claim against your employer. Given the nature of the work with repeated heavy lifting and manual handling, it is imperative that your employer provides you with manual handling training and provides a workplace that allows you to follow the training and work safely. Therefore, if you think that your employer has failed in this requirement you should look to pursue a claim for compensation against them.

      Why not call us on 01225430285 (or if you prefer you can use our ‘contact us’ page so that we can call you) to further discuss your case? Our Solicitors will be happy to further investigate your claim and will be able to identify the details of the employer insurance.

  71. Hi I’m working in retail. I fell on the stairs 4 weeks ago and my company took me to Hospital and paid for everything as I had broken two hands. I’m still on sick leave and got paid my usual salary, so my question is do I claim for compensation? I’m confused cause others says they must pay for my injury.

    • Your employer has acted honourably so far by paying costs and ensuring that your salary is paid. However, UK law would afford you the opportunity to make a claim for compensation against your employer for the injuries that you have sustained.

      If you would like to discuss this further, please call us on 01225430285.

  72. I HAVE ALREADY WRITTEN TO MY EMPLOYERS INSURANCE GIVING THEM ALL MY MEDICAL INFORMATION REPORTS ECT
    BECAUSE THE EMPLYER HAS CHANGED INSURERS 3 TIMES THIS COMPANY ARE NOW SAYING THEY HAVE NO RECORD OF ANY MEDICAL INFORMATION
    WHERE DOI I STAND WITH THIS

    • Do you have copies of the letters or written submissions that you sent to the insurers? If you have emailed them, can you forward a previously sent email to show the date that you initially contacted them?

  73. I suffered a shoulder injury at work for which my employer has already admitted liability.

    If I seek compensation and settle will my bosses be informed? I ask as I am worried about being treated differently.

    • Of course, when an employee who is injured at work goes on to make a claim for work accident compensation, certain people within the business will be aware. However, in most cases it is not the direct colleagues or management team of the individual claimant but the person within the business responsible for Health and Safety or the person who liaises with the employers insurance provider.

      UK law allows the right to any person to make a claim for compensation if they have been injured at work as a result of employer negligence and no employer can then discriminate against a claimant who succeeds with a claim for damages. If they were to discriminate against a claimant employee, they could face separate legal action.

      In your case, I would very much doubt that you would suffer any negative consequences as the employer has admitted liability and accepted that your injuries were their fault. However, we appreciate that making a claim against your employer is something that brings certain concerns given the relationship you have with your employer and the desire to maintain that. At Direct2Compensation we understand that claimants would rather not have had their accident than make a claim, but in your case you certainly have a valid work accident compensation claim and should pursue your legal right to seek a just outcome. Whilst a financial settlement would be part of the outcome, gaining a full medical understanding of your injury as part of the claims process and accessing expert rehabilitation therapies at the cost of the defendant is a less considered but extremely positive benefit of making a claim for compensation.

      We would be happy to pursue your claim further for you and answer any questions you may have. If you would like to get the ball rolling and find out a little more about us and the claims process we use, simply use our start a claim page and we’ll contact you to offer the help and advice you need.

  74. I was injured at work about 5 months ago I had a fall at work and hurt my back quite bad, I work for a small business ( 4 people ) and they have not been helpful at all in my recovery process if anything they have made it harder, I got approved to go on light duties 4 weeks ago but I was told they didn’t have any for me. I have now been approved to go back onto full duties on reduced hours for the first 4 weeks to get my work fitness back up but my employer doesn’t want me back. They also filled my position at work about 4 weeks ago I was a full time trainee. Just wondering where I stand? Thanks

    • Your employer cannot replace you without going through the required statutory process, so if you feel that the employer has treated you unfairly in that regard, you should seek immediate advice from an employment law specialist.

      Regarding light duties, an employer is not obliged to provide light duties if they do not exist. However, if there are light duties available and the employer can provide the same then they should do so.

      Have you made a claim for the back injury you suffered at work? Perhaps you should consider putting in a claim for compensation? We’re here to help and you can call us on 01225430285 or email me: ian@direct2compensation.co.uk if you have any further queries.

  75. I had an accident at work last Nov I was pulled over by a child hurting my knee I’ve had 1 operation and been off work for 6 weeks so far

    • Was your accident caused by employer negligence? If so, you could seek to make a claim against your employer for the injuries you have sustained and any lost income that you have incurred as a result.

      If you would like to find out more about whether or not you have a valid claim for work accident compensation, use our ‘start a claim’ form or call us on 01225430285 so that our expert staff can discuss your accident with you and identify whether or not you can pursue your claim further.

  76. My son has sustained a Scaphoid fracture to his right wrist, whilst attempting to hold and restrain an aggressive/violent patient whom is detained under the mental health act. He of course is suitably qualified in proven control and restraint techniques by M.A.Y.B.O and has handled many similar situations previous to this incident without sustaining harm or injury. However on this particular occasion himself and another male provided by an “agency” were to nurse the patient 2:1 for the duration of a night shift.
    Unfortunately unbeknown to my son, the agency care worker WAS NOT suitably trained/qualified in managing such violence and aggression and upon said incident occuring, instead of providing support and back up, he merely stood back in shock. Meaning, that until a third member of staff was on scene, my son was single handedly attempting to deal with the situation. Upon arrival of third staff member (alarm alerted response nurse) the patient turned his attack to her, she then obviously aware of agency workers lack of training, grabbed him and shielding with her body removed him and herself from the room, closing the door and momentarily left my son alone in the room with said patient. Upon her re-entering the room, she and my son took said patient to the floor but due to patients extreme resistance and an obvious lack of trained help to support this technique, my son sustained his injury.
    Work have confirmed 6 weeks full pay is about the most he will receive, following which only Statutory Sick pay.
    Furthermore he is bang in the middle of learning to drive and also has a fishing holiday booked up commencing in 10 days time. Both of which will be adversely affected by the wrist injury sustained.
    Can you please advise?

    • The fact that the employer has allowed an unqualified or untrained person to work with your Son without advising him of a possible issue could be seen as employer negligence. Whether or not your Son has a valid claim for work accident compensation will depend on the fine details of the incident and whether it was the lack of training on the part of your Son’s colleague that directly lead to his injury. However, my initial view is that there is sufficient in your description of the incident to warrant pursuing a claim for compensation against the employers for the injuries sustained in this incident. Employers have a duty of care to ensure that no staff are placed at an undue risk of injury and in failing to provide correctly trained staff, there is an argument that the employer has failed in their duty here. If successful with his claim, your Son could also recover any lost income he may incur as well as any costs he faces as a result of the injury.

      If he would like to take this further, he should call us on 01225430285 or use our ‘start your claim’ page so that we can get the claims process started.

  77. I am a self employed window fitter and I sub contract through a company. On Monday I was removing a large section of single pained glass from a window on a customers house. Our company as well as many other window installers know that smashing glass out into a dustsheet/tarpaulin is far safer than trying to removing it whole. The customer was adamant that he didn’t want us to do it that way and made me try and remove it whole. This ended up causing the large section of glass to crack and badly cut my hand open. I have been told by Torbay Hospital that I will need an operation at Exeter Hospital with a Plastic Surgery team as I have no feeling in my thumb and cannot move it. They suspect that I have cut my tendon and caused numerous nerve damage. I am unsure of how long i’m going to be off work for. Can i claim?

    • You have clearly suffered a very nasty laceration at work and the fact that you now face surgery indicates the severity of your injury. Given the impact that this will have on your life for the next couple of months, it would be wise to further investigate as to whether or not you have a valid claim for work accident compensation.

      To succeed with a claim, you would need to be able to demonstrate employer negligence in this incident as it is unlikely that you could hold the customer liable. Although you are a self-employed sub-contractor, the company for whom you were working does still have a responsibility to your health and safety at work. With this in mind, we would be interested to know what personal protective equipment requirements the employer placed on you or provided – such as safety gloves. Also, did the company instruct you to remove the pane of glass whole despite your ‘usual practice’ being to smash it on to a dustsheet?

      The best thing to do at this stage would be to call us on 01225430285 or if you prefer, use our ‘start a claim’ page so that we can call you to discuss this matter in more detail. Our expert staff would be able to ask you the right questions to find out any aspect of negligence that would entitle you to pursuing a claim for compensation.

  78. I was at work, we were all very jolly because of the Christmas spirit! We were all being silly and playing around when the HR manager of the company said to me ‘I dare you to get on to the desk and say it’. Being part of the team, I got up onto the chair to climb on to the desk, but the chair wheels made the chair move and caused me to lose balance half way up the table and I fell onto my shoulder, wrist and on to my back. I was in extreme pain. I went to the hospital and they told me my wrist was chipped. For about 3 weeks I still came in to work after the hospital with my broken wrist.

    The first thing my work did was to give me a form telling me to sign that I won’t claim for my injuries cause it was my own fault. After a while I had to stop working as I could not really use my wrist properly.

    Now, I can’t use my hand properly or as I wish to use it and I still have so much pain. Even my shoulder is still very painful. This was in 2016. Tell me if I have a leg to stand on? My employer said to me I would waste my time if I should ever claim as it was my own fault.

    • Your enquiry is an unusual one and it is hard to say for certain whether or not you have a valid claim for accident at work compensation. However, given the fact that a member of senior management was involved and actively encouraged you to get on to the desk, there is certainly a question to be answered by the employer in this case.

      We would recommend that you contact us so that we can further investigate your claim to see if we can take this further.

  79. I hurt my shoulder 3 yrs ago at work, I had an MRI and was diagnosed with slap 2 year to my shoulder. I was told I can either medicate or have an operation on it. I chose to medicate.
    After a while I can off my meds and found I was getting a lot more discomfort in my shoulder.
    A second mri with a contrast dye put in and was found that the tear had got worse. I’m now due to have an operation and have been tol I could be off work for up to 7 months, what are my rights and what could I claim for?
    Thanks sandy

    • As you injured your shoulder 3 years ago, it is now likely that you have gone beyond the statutory claim limitation period and are now unable to make any claim against your employer. In the UK, the law only allows you a maximum period of 3-years from the date of an accident in which you can make a claim for compensation.

  80. I lift a CP patient who is unable to bare weight on her own. I was trained, in her specific case, to lift her as she has her arms around my neck, essentially hanging from my kneck. I do this abut 6 to 8 times per bathroom need, because her body brace comes off and back on each use, and in other situations. I started having kneck pain and non stop migrains. After calling in many times and 2 weeks of unbearable headaches I called in and went to the hospital. At the hospital the Dr. Told me I was lifting wrong, no one should lift people this way. She believes pain is due to this causing spasams. She tells me to take the remainder of my 2 days off but if not okay by then call in, absolutely no lifting people this way, without machines, and gives me a missed work excuse. I notified work of everything and told them I would only be able to use a lift making me unable to do some things for patient. They understood. My first day back with client, the prior caregiver did not show up to lift her, like we’re not supposed to, to dress her, put brace on, etc before mt arrival. Work was informed and told me I would need to. This is impossible to do correctly with the lift, and come to find out so is putting on her brace she needs. For 9 hours I lifted her over 20 times. I reminded work this was not good, and pain was back to getting worst again. The next day I called in to second shift due to horrible pain because of day before shift. They argued with me and asked for my Dr.s no lift order. It’s a No lift rule! I’ll go back and get specific letter from Dr. In the meantime, if I don’t get fired, I’m losing money, in too much pain to do much, and stressed. Any help, advice, or knowledge to whether my work was in the wrong???

    • Whether or not you have been trained to lift this patient safely, you have clearly suffered an injury through this work and have been told by a Doctor to stop the lifting.

      There may well be an argument against your employer in that they have not provided a hoist or lifting machinery and therefore placed you at risk of injury. Whilst more investigation work needs to be done, my initial view is that you should contact us so that we can discuss your situation in more detail and get you in touch with our specialist Solicitors about your claim.

  81. Hi, I work in a Private Nursery as a Child care Practitioner. Two years ago when I was taking care of some of the children one reached out forward and scratched my right eye. This caused some real discomfort and blurred vision (when I could open my eye) for about a week and then reoccurred once a month for roughly half a year afterward requiring me to have time off or be sent home. Two years later I am still have discomfort every morning until recently. It is now causing blurred vision again and is a lot more pain than before, I have now been advised I will require laser eye surgery to correct it. Until the last week I hadn’t thought of compensation until I was informed by my employer that all the time I had off because of this injury I haven’t been paid for. Would this qualify for a claim?

    • To succeed with any claim against an employer, an injured worker must be able to link employer negligence to their injury. In your case, can you identify anything that your employer did or didn’t do that either lead to your injury or failed to reduce the risk of the injury you sustained?

  82. I injured my shoulder at work. I am not sure how it happened but I all of a sudden felt a lot of pain down from my neck to my left hand and was unable to use my arm without causing me pain. I woke up the next day (Saturday) to find my shoulder severely swollen and I spoke to a member of my management team and told them that I can still come into work that night but I will struggle to do my normal job because of my shoulder and because it involves heavy lifting. I was told to stay at home by my Manager and to rest my shoulder until my next shift which was on Tuesday.

    I got called into a meeting on the following Thursday where we discussed my absence record and I was told that disciplinary action will be taken against me. Before this day off I had had 4 other absences, 2 of which were due to childcare issues, and another when my daughter had been taken into hospital.

    Can I be disciplined even though I was told not to come in due to a work related injury?

    • If a Manager has told you to stay away from work, it would then seem particularly unfair and inappropriate to discipline you for absence from work. You should certainly raise this issue with your employer by way of a grievance if they do then opt to discipline you.

      Regarding the shoulder injury itself, if you can’t identify one particular incident of trauma, the injury could perhaps be due to a repetitive strain? You may have a valid claim against your employer but we would need to know more about your work, what you do and what training and equipment your employer has provided you with before we could advise further on the merits or otherwise of any claim. To this end, please call our team on 01225430285 or use our ‘start a claim’ page so that we can contact you to discuss this situation further.

  83. I work in a care home on the dementia unit, we have a resident that nine times out of ten throws his meals and juice on the floor, he has done this for a considerable length of time and all the staff have said someone is going to slip one day because we have residents that walk around the dining room, but nothing was ever done about this. At teatime this resident had ate his tea and drank his juice and not threw them so I went to the table to gather the pots I slipped and fell on my left hip and hand ( the resident had got someone elses juice and flung it on the floor) a co-worker helped me off the floor and I went to ask the manageress for an accident form, she asked why and I told her I had slipped in the dining room she told me to get my senior to fill the form in, as it was a computer form (we do not have an accident book)she did not ask if I was hurt. I tried for 4 days to get the senior to fill in an accident form with no joy, I eventually went in on my day off and got another senior to do it. I was bruised on the hip , my wrist hurt and my small finger and the finger next to it felt like pins and needles. I went to the urgent care unit and was told that I had probably stunned the nerve in my wrist which was causing the pins and needles, and it should ease off, it has been 5 weeks since the accident and my fingers still have pins and needles and i am unable to lift anything without pain in my wrist. I am still getting pain in my hip which is affecting my sleep. I now have an appointment to see my doctor because of this. I have remained at work because they are short staffed but have avoided lifting as much as possible, My manageress has never enquired about the accident or my injury even when I went to the urgent care unit, she was not pleased that I had to leave work to go. the resident still sits in the dining room flinging food and drinks and no risk assessments have been done or any other action taken. It is like the accident never happened.

    • You may well have a valid claim for compensation and we would advise that you use our start a claim form so that we can contact you to further discuss this matter. It could be that your slip on a wet floor at work could lead to a successful claim for compensation so why not get in touch with us by phone (01225430285) to further discuss your options?

  84. i have been off work for 4 months with tennis elbow. i work daycare. i was suppose go back gradually and doctor note was refused and daycare said when 100% come back put on call. Do they have to give me back my work full time or they allowed to put on call say no hours and future might possible have.

    • In the UK, employers must not worsen any injuries or place colleagues, customers or others at risk by allowing someone who is unfit (and therefore unsafe) to work. Therefore, if your employer is acting on medical advice stating that you are not fit to work, they do not have to allow you to work.

  85. i was hurt during a physical training course and as a result had an operation . an accident form was filled in i love my work but am worried how claiming would affect this

    • It is not uncommon for people injured whilst at work to be concerned as to how any claim may affect the employer or their right to work. However, such concerns needn’t be considered as it is a legal right within the UK to seek to make a claim for compensation if you are injured through the negligent actions of a 3rd party (employer, person or contractor etc). As such, simply making a claim against your employers insurance should not have any negative impact on your job or working rights.

      If you would like to take your claim enquiry further, we would be happy to further investigate this for you. Use our ‘start a claim’ page to get the ball rolling and we’ll call you to discuss your accident at work in more detail.

  86. Hi I’m a bus driver. 2 weeks ago I hurt my right arm opening an emergency door on a bus. The door was stiff and I wrenched my arm opening it. I’ve been diagnosed with tennis elbow and advised not to work as I can’t use my right hand properly. Today my manager said that looking at the cctv he believes I didn’t injure my arm at work and as such won’t treat it as an industrial accident hence with holding my pay! He admitted that the doors can be stiff but that the video doesn’t (in his opinion) prove i hurt myself then. He also stated that an engineer said he’d oiled it to free it up but no such action was taken as should be shown on cctv.

    • The Manager is not qualified to say whether or not you injured your arm at work simply by viewing CCTV of you opening an emergency exit on the bus. If the bus company has not properly maintained the opening mechanisms with appropriate lubrication and servicing, then you may well have a valid claim for accident at work compensation on the grounds of employer negligence. Your employer has already agreed that the mechanisms can be very stiff and as such, the risk of injury is known by the employer. Was an accident book report made on the day of the accident or soon thereafter? If so that will help to prove that your injury was sustained at work.

      Your employers decision to withhold your pay during your enforced absence from work is disappointing for you. In this case, the only way in which you could recover your lost income would be by making a claim for compensation and succeeding with that action. In that case, you would be compensated for your injury and also be able to recover all lost income relevant to this incident.

      We would be happy to further investigate your claim prospects for you on a No Win No Fee basis. If you would like to take this further, we’ll need to speak with you on the phone. You can either call us on 01225430285 or use our ‘start a claim‘ page to provide us with some further information and we can then call you ahead of passing this to our specialist Solicitors for you.

  87. I received an electric shock at work earlier this year. I had to take myself to hospital as no one knew what to do and I am one of the first aiders. I was checked over by the hospital ECG etc. I had a large blister on my finger where the electricity had conducted when I switched the socket on. For approx 4 days after I suffered severe headaches. My employer did not have covet available so I had to work part shifts from home. In house HSE visited 3wks after and in this meeting I was mocked by one of the managers. At the time of the meeting we were having PAT testing carried out. I asked the PAT tester could this be caused by static electricity and I was advised no and this had been reported since 2014. HSE took a picture of my finger and never produced a report from the faulty socket after two email requests. However I raised a grievance with my employer and was provided a copy of an invoice which states cause of static electricity. The socket was faulty and had been reported by 3 seperate staff members along with the PAT tester. Unfortunately due to the office environment their is limited electricity sockets available. I have now been left with a disfigured finger and have nerve damage. I have been referred to a specialist by my GP who has confirmed from the visible nerve damage this has been caused by the shock. Would I be entitled to a claim?

    • On the basis of your description, my initial view is that you have a claim that should be pursued. In this case, there is a clear argument to be made in your favour in the claim on the basis of employer negligence. Your employer had been put on notice of a fault with a socket by no less than 3 separate people. Therefore, failure to take immediate action to either isolate the socket and remove it from use or place a warning sign on the socket is likely to render them liable for the damage to your finger and health by this electrocution at work injury.

      If you would like us to help you with a claim against your employer, we would be very happy to hear further from you. We’ll need to have a brief telephone chat with you to obtain the information needed to submit the claim to our specialist Solicitors for you. Please call us on 01225430285 to get your claim started.

  88. My friend was working she stood up to get something then went to sit down again her colleague had moved my friends chair, not deliberately but it caused my friend not realising her chair wasn’t there to fall landing heavily hurting her back and wrist. she went home then was taken to hospital she is in a lot of pain and now needs a scan, is she entitled to any help as now off sick and doesn’t yet know what damage she’s done to her back, this was captured on cctv . She’s very concerned and is just under 50 years of age .

    • To succeed with a claim for accident at work compensation, the claimant must be able to demonstrate employer negligence. In this case, it is hard to see how the employer could be held liable.

  89. 2 years ago i had an accident at work caused by faulty hydraulic couplings that had been reported by several people, several times, to supervisors and officially through the daily layered accountability meetings (DLA meetings)
    The couplings had got stiff because instead of hydraulic oil going through them, we used water in our application.
    I had been told several times by supervisors that stainless couplings would not be bought because they were too expensive.
    2 days before my accident the couplings were so bad i told the general manager we really had to replace them and asked if i could buy stainless steel so that they would not rust internally and go stiff again.
    I was told to but mild steel ones and we would replace when they started to seize up again.
    On the day of my accident i was told to “get this job knocked on the head” from the general manager via my supervisor even though the replacements had not arrived and they knew the amount of force needed for them to attach them together. I was told to “try and lubricate the couplings the best you can.”
    I ended up tearing 2 Bicep Tendons on my left shoulder that needed to be cut and fixed to fixings drilled into my bone. i also suffered a tear in my Labrum on right shoulder that started to give me allot of pain about 10 weeks later as the joint filled up with fluid and pressed on my main nerve.
    I have had and op on each shoulder over a 2 year period and chronic pain during that time. Hardly had any sleep in that time and still suffer now. I can no longer pick up heavier items as i can feel the pulling on the fixings attached to my bone which gives me pain. I think i will carry this injury for the rest of my life.
    It is also aches and is very painful in cold weather.
    I’m now suffering from depression after all the stress of not being able to do my job properly. My employer is trying to move me into other departments. I feel like i’m being pushed out.

    While i was in the A&E dept of the local Hospital my employer changed the order on the coupling to stainless steel ( i have a copy of the invoice)

    My questions are as follows:

    My company has recently been bought out by a bigger firm in the last year, so would it be the new employer’s insurance that has to pay ?

    How solid a claim do you think i have ? ( I have 2 signed witness statements if that helps)

    Am i protected against a “sudden redundancy” after they find out i’m starting a claim ? As i’m worried that they will find a way to get me out.I have a wife and 2 children and i am worried about losing my job.

    • With regards to any claim, on face value you have a very strong claim for compensation against your employer on the grounds of employer negligence. They were repeatedly made aware of a risk to health and by ignoring your requests for replacement parts that would enable safe working, there is a clear argument to be made against them that they were in breach of their statutory responsibilities regarding Health and Safety at work.

      As your accident at work happened 2 years ago, you now have 1 year left to make your claim and we would advise that whether you instruct us or someone else, that you start your claim for compensation as soon as possible.

      Whilst you have concerns about your future employment, you cannot be made redundant for simply claiming compensation. Of course, if you are no longer fit to work due to this accident your employer could be within their rights to redeploy you to an alternative role if one is available or even terminate your employment – but only by going through the correct procedures to do so.

      Whilst you are understandably anxious about your future, if you were to claim and succeed (which at this stage would seem a reasonable expectation), our specialist Solicitors would be able to recover compensation for your injuries – the value of which would be reached on the basis of medical evidence – and also recover all lost income – both since your accident during time off, but also the future loss of income going forward if you were forced out of work due to your injuries.

      On the insurance issue, do not worry about that! It is most likely that the policy that was in place at the time of your accident is the policy that would be claimed against.

  90. My son in law to be has a driving job – he’s been there about a year and over the past three to four months has been in excruciating pain when driving any distance. His knee and calf swell. As a result he is constantly being signed off. Work are being very unhelpful saying no other duties available although advertising other jobs and have made comments such as we cope when you are off so don’t need you. Before this job he had never had knee pain and was a healthy 21 year old. Does he have a claim?

    • It is hard to see how he can hold the employer liable for the injury/health issue that is currently blighting his day-to-day life – as things stand. Without having any diagnosis as to what is causing the problem, it is not possible to say that it is the fault of the employer as driving is deemed to be a safe activity – so long as adequate breaks are provided/allowed and there is no material defect or problem with the seat of the vehicle.

  91. I fractured my little finger at work while going through swinging doors – my finger got stuck in the handle, and bent right back until it cracked. I have now been put on light duties at work. Can I make a claim?

  92. I worked at a retirement living complex. One of the elderly residents tried to assault me, but I managed to jump out of the way. Unfortunately, my hip started locking and I saw the doctor and also a physio as I could not walk properly. After a week or so, all seemed well but with just a bit of occasional limping. The physio warned me that I might have sustained a serious injury to my hip and the limping might get worse and lead to long term damage. It is now 6 months later and I am having really bad problems with my hip and will now have to see the doctor again.

    The resident has dementia and can be very aggressive. There were no risk assessments in place or training regarding residents mental or health conditions or how to manage or avoid this sort of behaviour.

    I made a full accident report and informed my area manager.

    • The lack of risk assessments, insufficient training and advice/support as to how to handle the aggressive behaviours of the dementia residents gives a strong indication of employer negligence. As such, my initial view is that you should pursue a claim for accident at work compensation as there is a good prospect that you would succeed.

      We have some very similar claims in process at this time and would gladly also pursue your enquiry further. Please call us on 01225430285 to get the ball rolling.

  93. I am a security supervisor at crown court I injured my knee assisting a police officer restrain a male under arrest who was resisting arrest

    • We are currently pursuing similar claims for security staff who were injured in assisting Police officers apprehend an aggressive person. As such, it may well be that you also have a valid claim – of course, much will depend on whether your employer has carried out adequate risk assessments and provided you with the right level of support and training. If you would like us to investigate your prospects further, please get in touch.

  94. I tripped while working on a boat off the coast of Cyprus and fractured my elbow. i did have the opportunity to return to the uk for 5 days. the fracture was non displaced but cause cartlidge degeneration and early onset arthriris in the joint. im 23 years old my first job and im unsure as to what my rights are to compensation. the company i work for is a uk company that was subcontracted to a french company to undertake sampling of the seafloor offshore cyprus. the injury was not reported to the HSE as a riddor for 4 months. where do i stand?

    • Given that this accident happened onboard a vessel on the ocean and not within the UK, we are not convinced that you would be able to claim compensation against the UK employer. Added to this is the fact that you were subcontracted to a French company, this is a far from straightforward matter.

  95. I am a bricklayer and sustained a repitive strain Injury in my arm. I’ve spent 6 weeks off, I did see a doctor plus had osteopath treatment and have returned to the building site this week to try and carry out light duties.
    My arm is still painful, but I have been told if I make a claim I will not be able to do my job anymore because it comes under occupational health? Is this true?
    How do I stand to making a claim?
    I work for a subcontractor but I’m told the main contractor of the building sir is liable. Is this true?
    Kind Regards

    • Simply making a claim for compensation – whether successful or otherwise does not prevent you from returning to your chosen line of work or position of employment. If you have recovered from the repetitive strain injury, you would be claiming for the injury caused and any loss of income and then able to return to your normal life and work. If you have not recovered, you would be claiming for the ongoing injury and any associated loss of income going forward.

      If your injury is long term and you have not recovered, it may be that this will prevent you from being able to return to your usual work.

      If you would like to make a claim with us, we’ll work hard to make sure that you get a fair and full compensation settlement.

  96. Hi, my husband had an accident at his work place today, he had to lift a very heavy machine And while doing that somethig happened to his hand that he couldnt move it so he had to go to the hospital. He was away like for 3 hours … My question is does the employee have the right not to pay him for those 3 hours spent outside of work place or he should pay him like he was at work at that time?

    • We would be surprised if the employer didn’t pay your husband for today’s work – even if 3 hours was spent at Hospital. However, without knowing the nature of your Husband’s contract with the employer it is difficult to say.

      With regards to the hand injury itself, we would like to speak with your Husband further about that and how it happened as it may well be that his employer has been negligent and if so, he could make a claim against them for the injury and any future loss of income.

  97. my partner injured his back at work lifting something that was far to heavy and in an awkward position, he has since had one operation and is waiting to have another, the accident was last aug, his employer is now ending medical ins payments the end of this month also his contract of employment, meaning he wont be able to have the second op privatley, they suggested that we take over the ins but it will cost £400 a month which is impossible as we are family of five with a mortgage and now no real income, how do we stand .

    • The employer may well be within their rights to cease the insurance payments and even terminate your partner’s position of employment if he is unfit for work and all correct procedures to attempt to return to work by the employer (including looking at a job change) have been exhausted.

      The situation you are now in, including having to deal with a loss of wages as a result of an accident at work is one of the key things that leads people to having to consider making a claim for accident at work compensation as this is likely to be your Partners only option of recovering any loss of income and accessing funding for private treatments.

      If your partners employer failed to provide adequate training or didn’t correctly mark the weight of heavy items then it is likely that employer negligence would attach and he could succeed with a claim for compensation to recover damages for his injuries, costs for medical treatments and any lost income. We would like to help further here and invite your partner to get in touch with us so that we can bring his situation to the attention of our specialist Solicitors. Perhaps your partner would like to call us on 01225430285 for advice and to get the process started for him?

  98. I was cut badly on my wrist (this lead to me needing plastic surgery), the cut was through a tendon, artery and a nerve. There was glass in a general waste box, which should not have been in there. When I pushed down on the waste, the gloves I was given (which I wasn’t wearing) were general warehouse gloves and not cut proof gloves and I suffered the bad laceration at work. The employer does have a glass policy in place that states that all glass is placed in a black plastic bucket and wrapped and put out separately. However, this wasn’t followed.

    • The cause the nasty laceration to your wrist and the need for surgery would lead me to give an initial view that you have a valid claim for accident at work compensation.

      Regardless of the employers policies and methods for disposing of glass waste, it is foreseeable that there is a risk of laceration for those in the work you were doing and as such, it would seem a reasonable argument here would be the lack of a provision of cut proof gloves.

      Given the severity of your workplace laceration and the requirement for surgery, you could be entitled to a substantial compensation settlement, especially if the damage to your nerve has left you with reduced sensation.

  99. I had a heavy door fall off on to me due to the hinges being broken. The door fell on to the top of my foot and I suffered a grade 2 soft tissue injury and was off work for 6 weeks. The injury has also lead to some nerve damage in the foot and I have constant pins and needles in my foot now with intermittent pain.

    I have now returned to work but my foot has become swollen and sore. Would I be disciplined if I was off again for the same issue and am I entitled to make a claim for compensation?

    • Of course, we need to speak with you to find out a little more but our immediate view is that you have a strong claim for accident at work compensation here for the damage to your foot and the ongoing nerve issue. We would recommend that you contact us immediately so that we can get the ball rolling.

      If you are forced to take further time away from work due to the injury you should not face disciplinary measures against you. However, before you do take anytime off you should firstly speak to your employer to see if they are able to provide you with light duties (perhaps a seated job) for a while, so that you can continue to work and recover further.

  100. I had an accident in work and my employer has admitted full liability. I had surgery and to repair nerve and tendon damage. I needed a second operation due to the accident and I’m just about to return to work, my employer is now going down the capability route that I am unable to carry out my duties. Is this legal and would I be covered under the Equality Act 2010 as my employer failed to provide a safe working environment and I no longer have the same mobility in my hand.

    • This question is one that should be addressed to an employment law specialist as it requires employment law knowledge.

  101. My husband was issued with new work boots by his employer and his old ones taken from him as a direct swap. He is type 1 diabetic, this is known by his employers. 2 weeks later after working full time in these new boots what he thought was a blister turned out to be an ulcer. This has since become osteomyelitis and we have discovered the toe is broken at the tip and in order to stop the infection he will have to have part of the toe amputated. The boots are safety boots with reinforced toes. Work has replaced these boots with more foot friendly ones but the damage has been done and he is currently off work.

    • There could be a claim to pursue here, but it is far from straightforward and not guaranteed to proceed to success. It is likely that the boots provided by the employer meet the relevant requirements and as such, it could be very hard to prove causation or employer negligence in this matter.

      However, whilst we are cautious as to the prospects here, we would welcome the chance to further investigate your Husband’s claim and allow our specialist Solicitors with proven case histories in such matters to look at the specifics of this claim, with a view to helping your Husband seek compensation for the amputation injury he has sustained as a result of his work boots.

  102. Hello, this is a question I have for my mother. She works in a factory and her job consists of standing for 8 to 12 hours in front of a machine bending and catching material. She has been with this company for 15 years. She is now experiencing leg pain due to her varicose veins and venous insufficiency on her legs. Can she file workers compensation?

    Thank you,

    • Under UK law, employers have a responsibility to minimise the risk of injury in the workplace. The work that your mother does is repetitive and would therefore be something that the employer would have to consider with regards to their risk assessment of each role and the nature of the training that they provide and how they manage adequate breaks from the work and job rotation.

      In your Mothers case, it could well be worth making a claim for compensation.

  103. Hi,
    I work as a security officer, While on night building patrol of one the building officers i fell over some clutter left in the way. Later, my colleagues told me that it was a bowl of glass. When I fell, I hit my head and passed out. On coming round, I can remember a member of staff of the company I was patrolling for standing over me. The accident date was 07/03/2018.

    I broke my right ankle, had a concussion, found that my speech became slow, I have a constant headache and now my back is constantly in pain.

    I received my 20 days sick pay and afterwards they stopped paying my usual salary and all I got paid was £292 for SSP. I have been off work since March.
    I have also been diagnosed with Fibromyalgia which means that I will take longer to heal and the injuries are causing significant pain. To top it all off,
    I have received an email from my employer informing me that i will be placed on a bank duty team in the security team which simply means that when work is available, I will be called upon for work. Previously, I was full time regular employed working 4 days on, 4 days off weekly. Please advise!

    • Going back to the cause of all of your injuries and loss of income is the accident at work – the tripping over items left in the walkway. These items were a hazard and should not have been in situ. We assume that they were not fenced off and that there were no warning signs and as such, it is likely that you have a valid claim for accident at work compensation and by pursuing such a claim, you would be able to seek compensation for your injuries, the value of which would be decided on the basis of medical evidence. You would also be able to recover any loss of income – the difference between SSP and usual salary and also any future loss of income directly caused by this accident through the special damages part of your claim.

      Whilst we can never guarantee winning any claim, we would like to pursue your claim for you and believe that our specialist Solicitors would represent you well.

  104. I was working under a floor of a house when I knelt on a piece of wood with a nail through it, the nail went into my knee by about 1 inch, I reacted by pulling it straight back out. I went to hospital where they just cleaned it and sent me on my way. The next day I was unable to put any pressure on my knee. I rang my boss to say I was unable to work as my job requires me do a lot of climbing. He was very unhappy and instructed me to go back to hospital and tell them I need to get back to work as soon as possible. I normally only get ssp when on the sick, if this is the case this time would I be able to make a claim to recover my losses?

    • If your employer has failed to provide you with the correct personal protective equipment (PPE) such as knee pads, or adequately risk assessed the workplace to minimise the risk of injury you could well succeed with a claim against your employer and recover any lost income as well as a personal injury settlement. Employers are duty bound to ensure that relevant PPE is worn – whether they provide it or insist that you provide it.

      If you require further help and wish to pursue a claim against the employer on the grounds of employer negligence, please use our contact us service and our team will call you when it suits you to help you start your claim for compensation.

  105. Hi was injured at football game with a broken arm in 2 places and a broken wrist. I have had an operation to put pins and plates in to help my recovery. I slipped as I was about to go to the toilet. Can I claim compensation?

  106. My son in law was hit on the head at work in a kitchen fitting factory. He was knocked unconcious, but after recovering he was sent out to drive a van is this procedure safe?

    • Head injuries at work should always be treated in the most cautious of ways. The symptoms associated with a head injury at work can include concussion, neck injuries, blurred vision, dizziness and tiredness. As such, to send someone out to drive a van after spending some time unconcsious is extremely negligent and very dangerous. However, if your Son-in-Law avoided further injury there is not much he can do about being asked to drive a works van after the incident.

      However, we would like to speak to him about making a claim for accident at work compensation for the initial head injury he sustained in the factory. Clearly, something has gone badly wrong in the workplace for him to be knocked unconscious and as such, we would like to help him make a claim as there is a strong prospect of succeeding on the grounds of employer negligence. Please ask your son-in-law to call us on 01225430285 so that we can discuss his situation and offer assistance with a claim for head injury compensation.

  107. my 20 yr old daughter works full time at a skilled care center. she recently filed a “incident” report due to injuring her back & neck from assisting a resident that was too heavy. I believe the company she works for is paying for her chiropractor appts, & she is able to go back to work with restrictions, but the cut her hourly pay to almost nothing since she cant do what she normally does for awhile. can they get away with that? and who do we contact for help on this. she has bills. she cant live on what they cut her down to!

    • The situation you describe is sadly quite common, where employees are left with an income drop or loss of wages after an accident at work. In the situation you describe, the only way your daughter will be able to recover the lost/cut income would be by succeeding with a claim for personal injury compensation against the employer, which is something that we are experts at.

      If your daughters neck injury was caused by a lack of training, or inadequate risk assessments then employer liability would attach and her claim would likely succeed. Given that the employer is paying for chiropractic treatments, it is an indicator that they are accepting liability. We could help her claim compensation and recover her lost income.

  108. Hi

    I have had an ongoing injury to my back since 2004 and at the time my employers medical expert told me that it was not work related. I have recently obtained evidence from my HR files, written by that same person to state that it was due to incorrect safety wear being used. Can I still claim?

    • Claim limitation is strict in that UK law allows a claimant a maximum period of only 3-years in which they can seek to claim compensation for an injury sustained in a non-fault accident or because of employer negligence. However, whilst that 3-year period usually starts at the date of an accident or injury, there it can also start at the date when someone became aware of a diagnosis or illness. In your case, given the new evidence that you mention, it may well be worthwhile speaking with one of our specialist Solicitors to see if the new information you have uncovered would enable you to make a claim for compensation.

      Of course, there can be no guarantee that we would be able to help at this stage, but given the fact that we work on a fully No Win No Fee basis, you have nothing to lose by using our ‘start a claim’ page to make further enquiries with us.

  109. From 2001 to april 2004 l was working fro christian salversen at world cargo perishable centre hatton cross.between february and march their goods lift broke down when l was inside and it fell two down two floors l have pain in my hips and cannot work properly. l was dissmissed by the company in april 2004

    • Whilst the accident scenario you describe would have provided a sound basis for a claim for personal injury compensation, you are blocked from taking any action on the grounds that too much time has passed since your accident. Under UK Law, there is a strict time limit in which you can seek to make a claim for compensation. This is a maximum of 3-years from the date of an accident. Failure to take action before the 3-year time limit will leave you statute barred and unable to take any action.

  110. Last year whilst working on a machine for maintenance it toppled over I instinctively reached out to stop and resulted in a partial rupture of my left Bicep due to the injury I was off work for four months receiving only SSP the loss of earnings meant spending all our savings on Mortgage repayments and house hold bills. Would I have a case to reclaim my lost earnings ?

    • You could recover your lost income and costs incurred, but only if you are able to succeed with a claim for workplace injury compensation. To succeed with such a claim, you would have to demonstrate that the cause of the injury (and therefore the cause of your losses) was down to negligence from your employer or someone else. For example, if you were not adequately or correctly trained to use the machine you were working on you could succeed with a claim or if the machine toppled because of a defect in the ground or a hazard that should not have been present you could succeed with a claim.

      To recover lost income after an accident at work, you have to be able to demonstrate negligence. You can then succeed with a claim for accident at work compensation and alongside a settlement value for the injury sustained, you will recover all lost income and costs.

      We would like to speak to you to discuss your accident at work so that we can identify whether or not you have a valid claim against your employer.

  111. I work in an Early Learning Provision for young children with Autism. Last June a child climbed in my back, with their arms around my neck. A colleague helped me remove the child, as we were doing so the child’s finger nail scratched my eye. This resulted in a trip to Moorfields Hospital A&E department.
    A procedure was carried out in A&E on my injured eye. Since then I am still under the care of Moorfields eye hospital, wearing a bandage, contact lens for many months & now there’s a high possibility that I will require laser eye surgery.

    I applied to the government compensation board when you are hurt at work. They disabled me at 7%, however you need to be disabled 14% to be entitled to a claim. I’m not sure as to what to do next. My costs of monthly hospital visits/prescriptions is mounting.

    If you could advise I’d be really grateful as this is 10 months of affecting my general well-being along with anxiety of when this nightmare will end.

    Kind Regards

    Sharon

    • Injuries to the eye area are a serious matter and commonly cause much distress, anxiety and upset. Given how your accident at work is impacting on your well-being and day-to-day living, it is understandable that you are keen to investigate whether or not you can make a claim for accident at work compensation.

      We think it would be a good idea for you to speak with us regarding your accident at work so that we can take some further details from you and present this to our specialist eye injury at work Solicitors. They would then be able to ascertain whether or not you can pursue a claim against your employer for the injury to your eye and the costs that you have incurred.

      Why not send us your details and a description of your situation. We can then call you and help you further investigate your rights to a possible claim for compensation.

  112. I severed the tip of my middle finger last week passing through a door in my workplace and gave just had surgery to remove the top joint so it can heal – I am do medical assessments and type reports and am a touch typist/Nurse. Can I claim compensation for long term affect of my injury?

    • You have clearly suffered a serious laceration injury at work and should investigate further as to whether or not you have a valid claim for work accident compensation – something we would be very happy to do for you. If it can be shown that the cause of your laceration and amputation of the tip of your finger joint was due to negligence on behalf of the employer, you would be able to claim compensation for the injury and also recover any loss of income caused by the incident.

      It is obvious that something extremely sharp has injured your finger and the question is whether that item should have been present or protected by a guard etc.

      We need to speak with you to find out a little more and get the wheels in motion so that you can make a claim for compensation. We’ll only need a few minutes on the phone in the first instance to obtain the basic information needed.

  113. I work in disabilities. I have hurt my back & shoulders and also now have sciatic sprains to the L4/L5 vertebrae in my lower back. I have been under alot stress due to lies that have been told from office persons and pressured. Do I have a case to claim?

    • Whether or not you have a valid claim for compensation for the injuries to your back will depend on what exactly caused them. If you were injured because of a lack of training, a failure by your employer to provide you with the relevant support and equipment to work safely or because of an accident you would be able to make a claim against your employer on the grounds of employer negligence.

      It would be sensible to speak with our staff by telephone. Our team will be able to ascertain whether or not you have a valid claim for work accident compensation within just a few minutes on the phone with you. You can call us on 01225430285.

  114. I stretched out my arm to prevent stock falling on crates of milk and in so doing I damaged ligaments in my shoulder. My employer does not accept IOD as on video footage I tended my hand prior to the shoulder.

    As an injury on duty a medical practitioner will treat me superficially and the maintain that my employer must follow the protocol of ‘Injury on Duty’ before further, necessary treatment is incorporated. My employer failed to complete the initial injury report. What route should I follow as the medical issue is getting worse?

    • In UK Law, you would be able to make a claim against your employer for the injury sustained by the falling crates of milk, if it can be shown that they were stacked dangerously or in a dangerous position that was likely to cause an accident and injury.

      If your accident at work happened in the UK, you should make sure that there is a record of the injury in an accident book. If the employer won’t let you use the accident book, you should email or write to them outlining what happened, where and how you were injured. List the details of any witnesses or names of people to whom you have reported it and retain a copy of the letter or email for your own records. You should then contact a specialist personal injury expert, such as Direct2Compensation with expertise in accidents at work and instruct them to pursue your employer for damages. They will then liaise with the employers insurance and work to obtain a compensation settlement for your injuries.

  115. Can an employer be sued for not having a first aider or appointed person when someone collapsed at work and died the next day in hospital?

    • It is difficult to answer this question without knowing more about the workplace and the kind of industry in which the workers were operating and whether the person who collapsed at work collapsed because of an accident at work or an incident in the workplace.

      In some industries, it is foreseeable that accidents will happen and therefore, employers will ensure that adequate first aid trained staff are on duty to cover for such incidents.

      If you believe that immediate 1st aid action could have prevented the death of the individual who collapsed, you should contact us so that we can get our Specialist Solicitors to have a chat with you and advise you as to whether or not you could pursue a claim against your employer.

      • Thank you, the other thing to mention is that this happened over 3 years ago and my husband tells me that this makes a difference and we couldn’t pursue it, is this correct?
        It is the building industry, so it was on a building site.

        • The 3-year claim limitation period is strictly enforced and it is almost impossible to pursue any claim if more than 3-years has passed since the incident.

  116. I went to get a number for a co worker when I went to sit down my chair slipped from underneath me caused me to fall hit my left side forearm and middle part of my neck. I told my supervisor she did nothing, didn’t even ask if I was ok. I took some ibuprofen my forearm is bruised my neck is still sore. The weekend has gone by I had to lay on n bed all weekend with a sore neck went back to work today she didn’t even ask how I was feeling. I need to go to the insta care for my neck

    • If the chair slipped from beneath you because it was faulty or the floor surface was unsafe, you could seek to make a compensation claim against your employer on the grounds that your injuries were caused by negligence as the chair or floor was not fit for purpose or safe.

  117. My employer is trying to reduce the minimum amout of i am allowed to do at work after a back injury and time off which involves changing my contract, can i say no to this or do i have no say. I have asked for ammended duties and am fine but a few days after i asked they put me on heavier stuff.

    • You need to make sure that you seek qualified expert advice regarding your employment rights. Therefore, you should make contact with an employment law specialist Solicitor to discuss this issue.

  118. Hi I had an accident at work and made a claim which is still on going but I have recently returned to work after 9 months off and I feel as though things are being made difficult already. I have been told by my employer that they advise I take on light duties which I understand but these are things I wouldn’t normally do and at less pay and more hours a day, however my doctor and physio therapist told me I am able to go back working in my trade but take it easy and start with less days until I get back into it which is a lighter work load. My employer is trying to make that impossible for me to do. Can an employer tell me that I can’t do my job anymore even after being advised I can and me feeling that I can ?

    • The employer may well be taking an over protective or over-cautious approach to your situation, but that should not necessarily be seen in a bad light. However, for them to want you to work for lower pay as a result does sound unreasonable.

      If your Doctor has signed you as being fit to perform your work, the employer should not be disagreeing with the Doctor and as such, you should probably request a formal meeting with your Management team and HR to discuss the issue with them.

      • Thank you. I have been in and they haves stated that until they access my medical record I can not go back to doing my job. I was told by acas that my medical records are confidential and I do not have to let them see them. I asked if a letter from the doctor would be ok and they said no. Surely this can’t be fair.

        • It doesn’t sound very fair and yes, your medical records are private and can only be disclosed with your permission. It is hard to see why the employer is demanding sight of the records and refusing to accept a letter from your Doctor.

          You clearly need some specialist employment law advice and as such, it would be wise to seek the services of an employment law specialist to ensure that you are properly advised and fully understand your rights.

  119. I was injured 2 weeks ago and was placed on work restrictions. My employer is now preventing me from picking up extra hours ever since.

    Are they allowed to prevent me from picking up hours? I need really need the money

    • If your Doctor has reported that you are unfit to work as normal, the employer is unlikely to want to risk injuring you further and could refuse additional work.

      • That’s what I had previously thought as well. However, when I ask for a day off to rest my injury, they still make me work my regularly scheduled hours on modified duty.

        It kind of seems like they are contradicting themselves at this point.

        • It could be worth asking for a meeting with the HR team to discuss your situation and worries to make sure that they are handling things correctly.

  120. Hello. I have been made redundant. My last paid salary/employment date was 28th February 2018. I have not been offered any redundancy pay. I have not asked for any as I didn’t know that I may be entitled to one, until a friend told me last week. I have not approached my employer about this.

    I work as an estate agent for a one independent office. I was never given a contract. I was made redundant because the director has decided to close down the office. The director is widely known as person of dubious character. Please advice of the following:
    Im I entitled to redundancy pay and if so, how do I go about claiming it.

    • This is not something that we can advise you on, but all workers do have a statutory rights to redundancy notice and possible payment. Have you contacted an Employment Law specialist or the Citizens Advice Bureau?

  121. I was injured by the conveyor belt (the belt that lift stock up and down)at work on my left hand so my employers didn’t pay me since from September 2017 even now they don’t even care…i need help from you what must I do as an employee.

    • If your injury was as the result of employer negligence, you could seek to make a claim for accident at work compensation. Under UK law, any person injured in an accident at work that was not their fault is entitled to seek redress via a claim for accident at work compensation. If you were to succeed with such a claim, you could also recover any lost income caused by the injuries you sustained in the accident.

  122. hi i had keyhole surgery on both legs 5 weeks ago i took 1 week sick and 1 week hols as i had 2 weeks hols owed and my boss said he would only pay me 1 of the weeks so had no choice!!
    i returned 14 dys after my operation normal duties just no heavy lifting…3 days into my return as a catering manager of a café i was told there was mouse activity to which i reported again and got Rentokil out…i was on shift on my own and had to lift remove fridges freezers cupboards to clean behind….and had to do the same the day after and the day after i contacted our accounts manager by email and told her i shouldn’t be doing heavy lifting she just said do what you can!!!
    i have continue to work 8/9 hour shift only i banged my leg last week and it bruised since then i have had pain most days to the point i went to the emergancey doctor who said i have strained the muscle in my right leg and brusied the thing is no one has done a back to work interview or risk assessment my doctor has put me on sick for 1 week with medication please advise me ??/

    • What you could explain could be seen as employer negligence and could mean that you have a valid claim for work accident compensation. Of course, we would need to know a little more before we could advise further, but there is certainly enough in this to warrant further investigation and a discussion with one of our specialist personal injury Solicitors.

      Why not get in touch with us so that one of our team can obtain some further information and pass the details of this enquiry to the right specialist workplace injury compensation Solicitor so that you can get the advice and help you need?

  123. I was working in a care home. Someone wedged a firedoor open with a fork…I tripped on fork and smashed head on door and it had a metal door code and lock on it. My head hit it with full force. I have post concussion syndrome will I be able to claim my loss of earnings from the company…..I lost my balance ..speach was slured for nearly 3 weeks I have severe headaches i have had scans and am now waiting on mri scan. Do I have a case?

    • Yes, you have a valid claim for accident at work compensation and you should contact us immediately. We’d take a few initial details from you during our first call and then arrange for a specialist Solicitor to contact you to confirm things and explain the claims process before entering in to a No Win No Fee claim for compensation. If successful, you could claim compensation for the injuries you have sustained – physical and psychological, both of which are common after a head injury at work – as well as recovering any lost income and expenses.

  124. High my name is Debbie
    I am a lunchtime supervisor and after school leader at my local school In 2016 A’s I was in the playground near the basket ball court I had a special needs child stood next to me a year six ( who plays for youth football club) kicked a basket ball it headed straight for the special needs child so I put my arm out to stop it hitting him. The force of the ball pushed my arm / shoulder back so hard that I grabbed it and pulled it forward. I had to go in and I documented it in a book we have on us all the time. The pain became worse and ended up on strong pain killers from my doctors three cortisone injections as it turned to frozen shoulder and physio in the end had to have an operation having five months off and extent physio theropy in the hydro pool is there help I can get

    • We could help you find out whether or not you can pursue a claim for compensation and get you in contact with one of our specialist Solicitors. Contact us so that we can find out a little more information and help you get some advice.

  125. I was injured in a car accident at work in 2011 and received compensation for a shoulder injury. Six years on I now need surgery on it. Can I make an additional claim? Thank you for your assistance.

    • Sadly you cannot return to an old claim that has been settled and seek further damages. Any settlement that was made for this accident would have been full and final and should have included any value apportioned to future medical costs or surgical interventions.

  126. My father got injured on duty 2 years back. He was off for quite a while and only earned 75% of his salary. He is currently back to work but the employer has informed him now that he will be given another position at the company and they will decrease his pay.
    Is it allowed to decrease his salary if it was an IOD.

    • In the UK, employment law allows an employer to alter the employment role of an injured person if they are no longer physically able or fit to perform the work that they had previously completed. This is the case, even if the person is injured in an accident or incident whilst at work. Whilst it is not an ideal situation for the injured person, it is better than the alternative which can be a complete termination of employment if the employer cannot offer an alternative role or the injured person is unfit for work in any form.

      It is for this reason that someone injured in an accident at work should seriously consider making a claim for compensation. If the accident was caused by someone else or an employer’s negligence, then the injured person can seek a compensation settlement that would include a settlement value to cover the pain, discomfort and distress caused by the injury but also a special damages claim that would cover all lost income during an absence from work, but also any future loss of income – as per the situation in which your Father finds himself.

      In his case, if he were to make a successful claim for accident at work compensation, he would be able to recover the 25% of lost income for the period of his absence but also the future loss of income that his new role will cause given that it is lower paid than his pre-accident role – i.e, he can claim the difference.

      Perhaps he should make an enquiry with us via our ‘start a claim‘ page so that we can call him and help him to better understand his rights.

  127. I fell at work on March 5th 2018. My manager didn’t put the claim in till the 9th. There was a specific place I needed to go -Centra Care. I fell on ice or water. It was in front of an ice machine that is constantly leaking. We even have squeegee by the machine to clean it up. We do it about every 20 min. My manager proceeded to ask me to come in, even on days were I do not have availability. He didn’t understand the pain and still doesn’t. I had an MRI scan and found out that I have suffered 2 herniated discs and a tear to the soft tissues within my back. My Manager now wants me to host, which includes sitting in a chair for 30 min and then standing for 30 min, something I am just not fit to do at the moment. I work days so there is only one hostess so I don’t think that would work and he now wants me to work nights. My injury is at my tailbone so it’s uncomfortable to sit and stand. The insurance lady is on the way to my house. I panicked and searched the internet. I don’t want to say something that she can use against me. Can I record the session? What should I Do?

    • You can record what is said, but it would be wise to make sure that the insurance lady is aware of your recording – you should simply state that you are recording it for your own records and can provide a copy of any recording to the insurers. You have every right to do this.

      With regards to your employers attitude, they cannot force you to work if a Doctor has signed you as being unfit to work. You would simply need to present a Doctors note advising of a prescribed period of rest. Given your injury, it would not be wise to work.

      Do you have a Solicitor representing you?

  128. Hi there! So I was stocking some groceries at my job three nights ago and I was trying to take a box from one side of the u-boat, it ended up getting caught on the pile of boxes next to it, resulting the top box hitting me in the back of my head just about where my ear is, resulting in a nice bump. No concussion, but my head hurt for two days and for the first few hours after it happened anything loud made my ears ring and go numb. It turned out the box on top was a 15lbs box of laundry detergent stacked on top of a few boxes of pads so it gave way when it tipped as well. I didn’t know this until after the box was already on the floor and I picked it up to see what it was. I’m not the one who put the u-boat together either. I still have yet to file an accident report due to working third shift with no manager to help me write one. Gonna write one up tomorrow. On top of that, one of the other employees claims she saw me run into the uboat and purposely injure myself (when she was two aisles over and nobody came to check on me especially after screaming when the box fell on my head), which isn’t true and told this to the manager who actually put that u-boat together so I’m afraid they’re not gonna believe me. Even though I have decided to not go to the doctor, can I still request them to look at the cameras that have recorded what actually happened? I don’t want a stupid rumor going around the store that could ruin my reputation.

    • You cite a great reason for why it is so important to ensure that the details of any accident at work & injury are properly reported and recorded in the workplace. Whilst you appear to have escaped with a fairly minor injury, we would also always recommend seeking medical attention to ensure that the injury details and cause are noted on your medical records. A medical record of the injury is vital should any future developments from what could initially appear to be a minor injury are discovered as it would enable a link to be drawn back to the initial injury.

      It sounds as if employer negligence could be established in your case given the dangerous stacking of boxes of weight at height.

  129. Hi, I had an accident at work. As I was walking down the stairs I slipped and twisted my ankle as the stairs were wet but there were not wet floor signs to warn me. The accident happened on January 13th 2018. I’ve been off work since then. I have to live off only SSP and I’m struggling. I still have pain and discomfort but I need to go back to work ASAP because I’m struggling to only live off SSP. I’ve already made a claim for compensation and it’s still in process. I wanted to ask if you could possibly tell me if me going back to work while my claim is still being processed if it will affect my claim in anyway? I was only thinking about doing some easier jobs where I don’t have to walk as much. Thank you

    • Returning to work will not impact on your claim at all. It is is important that you do not return to work if your Doctor does not believe that you are fit to do so, but in most cases if you can agree some light duties with your employer that enables you to work and therefore earn your income it will not damage your claim.

  130. someone fell at work who is obese and her knee has given out on her before there was not anything to cause her fall or to trip. she hurt her shoulder but we feel it was due to her obesity

    • If there was no hazard or item on the floor (such as a spillage of water with a lack of hazard sign, a raised lump or a hole in the floor for example) then there would not be a claim.

      However, you cannot simply assume that her knee gave way due to her weight. There is no evidence for that and such an assumption could count against an employer.

  131. Hi there I had an accident at my old job 25 year’s ago I claimed and won. But now because of this accident I have now been made disabled? Is there anything I can do?
    I was crushed at work when I was 19 years old I’m 44 now and can work.
    I was working at a paper mill then. I also worked after that lorry driving but couldn’t cope with my pain any more.
    I now suffer from chronic pain syndrome all over my body and suffering from depression and anxiety.
    Is there anything I can do.
    Kind regards
    Stuart

    • Sadly, there is nothing further that you can do regarding any claim against the former employer. You can however, seek government benefits for industrial disablement or disability benefit.

  132. In 2017 i had an accident at work. On a very windy day fixing roof trusses that we had fitted the day before and they were wobbling and swaying in the windy conditions. Unfortunately on the following day, the trusses all collapsed, leaving me trapped between them with two broken bones in my back. My employer has said that there is no claim to be made. I have never to this day received any correspondence from my employers insurance or seen any accident report or even contact from the HSE. Is this correct information my employer is giving me.
    Thank you.

    • You describe a serious accident with serious injuries, the details of which warranted reporting to the HSE and RIDDOR. If your employer hasn’t reported this, they could be in trouble. You should certainly contact the HSE immediately regarding this.

      On the second issue of any claim for accident at work compensation, it is not your employers position to decide whether or not you have a valid claim for accident at work compensation. Indeed, why would you trust them to make an impartial decision? We very much doubt that they have even advised their insurers of the incident.

      We would like to take this matter further for you and get our specialist accident at work Solicitors to look at your claim for you. They can decide whether or not you should pursue a claim on a No Win No Fee basis and bring the matter to the attention of the employers insurance. If successful with a claim for compensation, you will be able to recover any lost income as well as seek damages – the sum of which could be considerable – for the injury you sustained to the discs in your spine.

      Please contact us on 01225430285 so that we can discuss your rights with a view to pursuing a claim for you. We would only need a few minutes of your time initially in order to take the basic information needed before passing the matter to a specialist accident at work Solicitor who would then take this further.

  133. I am awaiting a doctors appointment to possibly confirm raynaurd syndrome. I work in a warehouse handling very cold cast iron pipes, joints etc.
    We have gloves but they barely keep out cold from the elements never mind frozen pipes.
    I mentioned my possible condition to my employer and now I feel they are looking for ways to get rid of me. They have collected all my hazard slips up and any pick mistakes I have made for the past 12 months +
    If I get a diagnosis do you think I can make a claim? Also what if they sack me before any claim?

    • The condition you are awaiting diagnosis for is a serious problem and is something that you can seek to claim compensation for.

      We would need to find out more from you about your work and how long you have performed the role that you are doing and then present the information to our specialist Solicitors so that they could advise you as to whether or not you can make a claim for compensation. Please provide your contact details and a brief description of your situation via our ‘start a claim‘ function so that we can call you to find out more and help you.

      Regarding your employment rights, the employer cannot dismiss you without you having either committed an act of gross misconduct or as a result of repeated disciplinary breaches.

  134. Good evening, I have recently had a accident at work where i fell on some stairs that where not properly maintained causing the material on each step to lift i tripped and fell over this material and hurt my back. I have had to take 3 weeks on sick but i recently learnt that the faulty stairs was reported last year by our health and saftey advisor in a meeting but no repairs were done. I have now been informed the stairs have been fixed one day after the accident at no point in time were we told the stairs were unsafe to use. My employer will not tell weather im entitled to full sick pay or ssp they have been trying to get me to fill out health and safety report as soon as 2 days after accident whilst i was on strong medication is this the correct aproach am i entitled to a claim many thanks.

    • You most certainly can and should claim accident at work compensation in this case. You have a right to seek compensation via a No Win No Fee arrangement for your injuries and also to recover your lost income or costs caused by this accident. Please contact us asap. We can help you on a No Win No Fee basis with your claim for compensation.

      The scenario you describe is a prime example of employer negligence and how it has lead your otherwise avoidable injury. The hazardous stairs had been reported to your employer and as such they were on notice of a hazard or risk to health and had an obligation to repair the fault and make them safe. That the employer failed to carry out any remedial work or erect any warnings to reduce the risk of injury despite ample time to do so is where they have been negligent.

      You may not know that it is important to report an accident in the workplace, so make sure you record that you tripped on the loose stair material and give information of your injuries in the employers accident book. Noting the lack of employer action on a previously reported hazard demonstrate the negligence of the employer and strengthen your prospects of winning your claim. You should also ensure that a full record of your injuries and symptoms are on record with your GP.

      You may well have questions about making a claim. We’re here to offer immediate support and explain how our specialist Solicitors can help you. You can call us on 01225430285 to help you understand your rights and start your claim for compensation.

      • Hi thanks for your reply i never got chance to fill out the book my work manager filled it out whilst i was in pain stright after the accident i dont think they put what i told them they made me sign it but i was in to much pain read it dont think this should have happned i never had a choice i explained what happned not sure thats what they put.

  135. I am working in a bakery factory from November 2017 and I have 6 months probation period.
    I am only 163cm tall and I am working in position where I need to lift loafs from a big bin and to put them in to a machine beside me. The problem is that the machine and bin are too high for me and to put them into the machine, I need to use steps to take the loaves from the bin to put in to the machine.

    This for me is too hard and no health and safety training or guidance has been given.

    I have reported this issue to the health and safety manager and also spoken with my manager to change me to a different role as the stretching and lifting has caused me to have intense pain in my stomach and side. I have told both my Manager and the health and safety manager that I could easily work in any other position within the production line, but not the one they have me on but nothing has changed.

    After our chat, the health and safety manager spoke with my manager but my manager told me that it is because I am not used to the work and that I will be have pain for the next 3-4 days and that I would not have paid after that. I was told that it is not possible to move me from this position and to put me in a different position because people on my shift would not be happy and that if I am moved, everyone will be want to moved from this position.

    So I am left working in this position, continuing to have the pain and now I don’t know what to do.

    Please can you advise me? My biggest worry is that I do not want the employer to dismiss or sack me as I am on probation and I have a mortgage and need to keep working. Please help me.

    • You express concerns that we regularly hear when we speak to people who are injured at work and are extremely anxious about making a claim against their employer as they feel that they do not want to lose their job. In UK Law, an employer cannot dismiss an employer simply because they have made a claim for compensation. Indeed, if an employer did sack a worker for simply making a claim for compensation and evidence could be shown to prove this, the employer would be in trouble.

      In your case, you should seek medical attention for your injuries and get a proper diagnosis of the damage to your stomach and side. You should also make sure that your employer has made a record of your request to move positions and provide you with a written reason for not moving you.

      We would be happy to speak with you about your rights and invite you to call us on 01225430285.

  136. I had a accident at work in 2017 I am a domestic at a council run home a trolley fell on that had been put in there with 3 wheels on it fell on me wen I went to fill my bucket injuring my shoulder I filled a accident form in but my shoulder it’s been hurting me since and I have been of work since Christmas with it drs certificates sent in this accident was caused by negligence very mysterious the manager changed all the trolleys the next day saying they were unsafe. I av been in a lot of pain not sleeping on pain killers i have been scared to be off work because of trigger points I have had to go to work with this till I can’t work anymore now I am work there threatening to end my employment do I have grounds for a claim

    • You most certainly have grounds for a claim and my initial view is that we would be likely to succeed with a claim for you on the basis of your description of your accident at work.

      We would like to speak with you on the telephone to take some further information from you and get one of our specialist accident at work Solicitors to pursue this for you on a No Win No Fee basis. If successful with the claim, you would receive a sum of compensation for the injury – the value of which is based on medical evidence and whether or not you have made a full recovery and you would also be able to reclaim any loss of income and costs incurred as a result.

      So that we can speak with you, please use our ‘start your claim‘ function on our website and send us a contact request with your details. One of our team will then call you to discuss your situation further. Alternatively, you can email your contact details to me directly at: ian@direct2compensation.co.uk and I will call you myself.

  137. i got injured at work,went dr and send me for rmi,at kalafong hosp,the first day i was fighting with drs they say tb,i was working on sement floor putting engine in bus,the more i tell them what happend its tb,i went for opperation and put plate in my back,after opp test come back normal infection,still just tb,i booked myself out at hosp,and evry month i go see dr,nothing it wil get better,i went to kalafong 18 months nothing,my work stop my salary from day one,its nearly 2 years no money or my overtime from work,i lost everything i work for my whole life for a accident,after about 30 tests at kalafong its negative,now im at other hosp for help,this is now 2 YEARS I CANT WALK PARALISED FROM CHET DOWN,AND MY WORK NO MONEY

    • Have you considered speaking to a personal injury compensation Solicitor? At Direct2Compensation we work with specialist Solicitors who can help people claim compensation for the injuries that they have sustained in an accident at work – just the same kind of situation in which you find yourself.

      My concern in your particular case is that it would appear that you are not within the UK and were not injured in the UK. If this is the case, we wouldn’t be able to help you claim compensation. Direct2Compensation is a UK based company working within the legal system of the United Kingdom.

  138. Hi I took a lad I look after on a working holiday skiing , I was snowboarding he has physical disabilities we arranged a tandem ski for him and like I say I was on my board I came off at around 30/40 mph . I ended up getting back to the uk and spent almost a week in hospital with a lacerated liver bruised bowl and I damaged some vessels , I am off sick still after a month its left me feeling shocking and shaken, up.
    To add to matters the young man and his mother are given me hell for not sending in a sick note within 7 days despite knowing how bad I was, which is leaving me feeling depressed and not wanting to go back to work .
    Do I have a claim .

    • Our initial view is that you can’t make a claim for the injuries you have sustained whilst snowboarding. Clearly, snowboarding is a potentially dangerous activity and no level of training or advice can remove the risks of injury presented by the sport. As such, although you may have been working, we can’t see how you could establish employer negligence in this case.

  139. I work in care with adults with challenging behaviour. I recently had my prescription glasses pulled off my face and broken. My employer is refusing to pay for the replacement. I don’t want to gain anything from this, just the pair of glasses replaced to the same value. Where do I stand, as I will be now out of pocket if I have to pay for them myself?!

    • We are not sure if you have a legal right to force the employer to replace your broken glasses, but morally, they definitely should. Have you tried escalating your request for the employer to pay for replacement spectacles to senior management within the company?

  140. Hi. I work for the co op. My store had a refit a few years ago. The conveyor belts were taken away and the trolleys are now pushed up to the left of us as we stand at the tills. The original design was for shallow trolleys but deep ones had to be bought back in as the shallow ones had no baby seats. It is now impossible to reach the bottom of these without nearly going head first in. I have had back pain ever since they changed the system. I am off again now. My manager said they are part of the job but if they were not supposed to be used does that mean I can refuse to do them? My mother in law left due to a bad back caused by the same thing. I can’t bear the thought of going back and having to hurt myself more.

    • We think the details you describe in terms of the way your employer is expecting you to over-reach could well give rise to a successful claim for compensation against the employer. Of course, our specialist Solicitors will need to speak with you in more detail to make a full assessment of your claim, but there is definitely sufficient in this to warrant taking it further at this stage.

      Remember, all of our work is done on a No Win No Fee basis, so you would not have to pay any costs if your claim were to fail and given the nature of the injury you describe, it would seem wise to begin the process of finding out more from one of our specialist Solicitor partners.

  141. Hello, I had a accident in work almost 7 years ago now In which I made a claim. My work admitted liability and I was paid out on a injury lasting for 4 years. On this claim I didn’t claim for loss of earning as when I had the accident I was off for 3 weeks which they paid me for. Now, I still have that back injury, and I have had a lot of time off. Can I claim for loss of earnings? I’m losing too much money as I’m taking weeks at a time off. I only get SSP. I would be grateful if you could advise me. Thank you.

    • Unfortunately, our view is that you cannot return for an additional settlement to cover the loss of income you are now sustaining. When your claim was settled previously, the settlement would have included loss of income and estimated future losses, on the basis of medical expert opinion.

      Sadly, the law does not allow you to return for additional compensation years after accepting a settlement.

  142. I suffered a shoulder injury at work. I’m a support worker, and the resident had a drop seizure and got hold of my arm, pulling my arm down and backwards while he fell down on my shoulder. After 7 months of physio, MRI and cortisone injections, I will be going for an operation to fix the rotator cuff tear. Do I stand a chance in claiming compensation and loss of income? As I will be off work for a while and I am a relief worker at the moment for the company, I was permanent when the injury happened.

    • Whether or not you have a valid claim for work accident compensation will depend on what actions your employer took to minimise the risks to your health and safety at work from an incident such as that which damaged your shoulder. Clearly, working with vulnerable people in a residential setting does give some foreseeable risk to workers such as yourself. Whether a resident could have an episode of violence, or collapse due to a seizure the risk of injury to staff is clear. As such, your employer ought to have made sure that those of you on duty were adequately trained, supported and guided in safe working and given the right knowledge to minimise the risks of injury.

      Given the severity of your injury and that it has lasted 7 months, required physiotherapy, scans, steriod injections and now surgery with a possible long period of time where you will have to deal with a loss of wages after your accident at work, we think that you should let us put the details of your claim to our specialist Solicitors so that they can find out more about your work, what support you had before your accident and then advise you as to whether or not you should be further pursuing a no win no fee claim.

      We would only need a couple of minutes on the phone with you in order to take the basic information needed to enable us to pass the matter to a specialist who could then call you for a more in-depth and detailed discussion with you.

  143. I hit my head in work many months ago and never went sick in fear own how it would effect my job, but after months of constant neck stiffness and pain I sought physio therapy and was inform that my neck pain is from my head trauma. I had filled in accident claim report and sought medical advice to ensure I did not have concussion. I’m just wondering can I still claim even though the incident happened about 7 months ago and I’ve just been dealing with it ever since?

    • The fact that you were able to carry on working despite being in pain and having symptoms of neck stiffness and discomfort would not have a damaging impact on any claim for personal injury compensation here. In the UK, the law allows an injured person a maximum period of 3 years from the date of an accident in which they can pursue a claim for compensation. As your accident at work happened just 7 months ago, you are well inside this and could still pursue a claim.

      Why not contact us and let us help you make a claim for compensation?

  144. My employer didn’t raise my desk as requested for 18 months, during which time I develop severe foot pain in both feet and had to wear an air cast boot on one of my feet. I was prescribed tramadol by my dr, I’ve also developed neck, shoulder and arm pain.
    I was eventually told work wouldn’t raise my desk as we were moving office.

    Once we moved office it took them 12 weeks to raise my desk dispite there being a desk on section that had a built in handle to raise the desk.

    I no have a raised desk but I’m still in pain, where do I stand on monetary compensation for my injuries?
    Would persuing a claim be worth any sufficient benefit?

    • Given your description of the situation at work, it would appear that there is a possible case of employer negligence here and that could well give rise to a successful claim for workplace injury compensation.

      If an employer is placed on notice of a possible cause of injury and they fail to address the situation – either by taking action or by demonstrating that there is no reasonable action that they could take, they are then at risk of being responsible should any injury develop.

      We would very much like to speak with you about this so that we can find out more about your work, what assessments of your workstation were carried out and by whom and what reports to the employer had been made about the desk being too low. Were occupational health professionals involved for example? Please go to our ‘start a claim‘ page and provide some details to us so that our expert team can call you and spend a few minutes on the phone with you. We would then be able to pass the details of your claim enquiry to our specialist Solicitors so that they could advise you in full as to your prospects of succeeding with a claim for compensation.

  145. Can you claim for loss of earnings after leaving your job that you had previously injured yourself at. Resulting in needed an operation to fix and being signed off sick for 3 months?

    • When any person succeeds with a personal injury compensation claim, they can seek to recover a settlement for their injuries (the value of which is based on medical evidence and an expert report on the long term recovery or prognosis of the injury) and also a separate claim for loss of income and expenses – known as special damages.

      Whether or not you will be able to hold the employer liable for your future loss of earnings in your situation is impossible for us to tell at this stage. Have you already started a claim for accident at work compensation for the injuries you mention? If so, you should discuss your loss of income with your Solicitor. If not, please contact us and we can get our specialist Solicitors to look in to this for you.

  146. I was polishing wine glasses at work and a glass snapped in my hands and I ended up slicing my finger open and severing the nerve.

    I’ve had to have surgery, spend 3 weeks off work and am currently coming back on lighter duties working my way up slowly as my finger begins to heal. Am currently in the middle of hand therapy sessions and the feeling still hasn’t returned to my finger because of the nerve damage.
    Am I eligible to make a claim against my employer in this situation?

    • Of course, we would need to speak with you in detail to be able to offer specific advice about your claim and your prospects of success. What we can say is that we have succeeded with identical claims in the past and our solicitor partners are currently pursuing a number of claims for people injured in the exact same way as you.

      We would like to try and help you enjoy the same success as some of our other clients and we therefore invite you to send us some more information and contact details via our ‘start your claim‘ page. We can then contact you and have a more in-depth chat in order to start the claims process for you.

  147. I work for the telephone company as a technician. I was up a pole working on a telephone cable when i had to get down because the pegs on the pole weren’t stepped evenly so my one leg was on a lower step than the other which makes your one leg very tired. I had to come down to rest when I undid my safety belt and as I started to come down my boot lace got wrapped around the pole step. I tried to get my boot lace free but my right leg had gotten so tired that it just gave out and down I came. I fell about 12 feet straight onto concrete where I broke my tibia and required surgery with a plate and pins put into my ankle area. I was off work for almost a year when I went back for 6 weeks of light duties before I had my second surgery to get all the hardware removed as there was a pin put in on a 45 degree angle and it was sticking out of my skin. After my second surgery I couldn’t feel my foot anymore as the surgery had cut lower to remove the hardware where as cutting all the nerves going to my foot. So once again I started physio and went back to work about 9 months later. My accident happened about 3.5 years ago and now I’m starting to notice that I’m starting to work harder as my ankle is really starting to bug me with pain and swelling. I know the orthopaedic surgeon made a note in my file saying that I will get severe arthritis in my leg. Working for the phone company we also lost our post retirement benefits but I still take medication for my injury since the accident and will probably continue for the rest of my life. I’m 46 years old and I was 43 when the accident happened. I’ve worked for the company for 21 years so far. Just would like to know if there’s anything I can do. Also when I returned to work my manager at the time was doing everything in his power to make my life miserable and he did a very good job. My co workers around me saw and knew what was going on and sent emails and made phone calls to try and help me out without my knowledge. Any advice would be grateful

    • You mention being 43 when the accident happened and now being 46. This would give us concern that you are now outside of the strict 3-year claim limitation period allowed under UK law for any person wishing to make a claim for personal injury compensation.

  148. I was injured at work and also lost earnings. I was advised by many staff to claim for loss of six months of earnings after I had resigned.

    Now I am wishing to go back and work at the same place. However, I wonder if the fact that I had claimed for loss of earnings, can they make it difficult for me not to be employed by them?

    • There is no legal or legitimate reason that the employer could use to treat you unfairly or discriminate against you at work, simply because you exercised your legal right to make a claim for compensation after being injured at work.

  149. I am working for a dairy and got injured while helping the supervisor to load a calf. I have suffered slipped discs which popped to the front. I was holding the calf on both back legs while he held on to the one front leg. We lifted the calf and were nearly to the top when the calf twisted the front of it’s body and fell to the ground which twisted me (as I was standing lined up straight to load). My back was aching and I thought maybe I had just hurt a muscle, so I my told supervisor that my back hurt and he said he does not have time for this.

    I continued to work and complained about my back not realising the extent of the damage. Eventually, I went to see a GP and she told me that I had got a slipped disc and signed me off work as a result. After some rest, I returned to work but the pain has returned and is not going away at all. I was on leave for the Christmas period in which time I saw another Doctor and he said that I have a serious problem as the slipped discs are pinching the nerves and at the end and that I need to see whether a chiropractor can help. When I returned to work, I asked the company for an ‘IOD’ form and with my Doctors letter, I also wrote a report as to what had happened but no one asked me about it or assisted me with any help. So far, I have asked 3 times for an IOD form in which I received a form that was not filled in at all. I have asked my supervisor what I must do with this form as its all still not filled in.

    I was supposed to start with physiotherapy after having seen 3 Doctors as I cant sleep with the pain. I am working with pain, waking up with pain and sleeping with it too. I have explained to my regional Boss as to what the problem was and showed them my x-ray of the bone that popped forward and what the damage is. I also discussed that if the injury is left untreated the nerves could get damaged further and this particular nerve has the function of controlling the bladder etc, which could result in me having no control over those functions anymore. Despite all of this, I have still had no assistance from anyone at work. My supervisor told me that I brought this on myself – even though I was helping him.

    The only experience I have of how to handle this is from knowing that when an ex-partner of mine was injured at work, his employers helped him and told him what he should do and where to go. My back is aching and I try sometimes to carry on like normal but it hurts me a lot.

  150. hi,my name is sthembiso.employed as a merchendiser…on the 19/09/2017,I was injured on duty on my right ankle,and today the Doctor said its a permanent injury cos my ankle is is still a bit swallen but I can walk..reported the matter to my company and they sent me to hospital and received treatment, they put me a hard cast,after three weeks they removed it and they put on a soft cast…so I was den able to walk again…but the whole process took four months but I can still feel pain at times…what shud I do?,if I claim how much can I get?

    • We cannot accurately state how much compensation you will receive at this stage as we do not know the full extent of your medical treatment how much of a recovery you will eventually make from your injuries. In any claim for personal injury compensation after an accident at work, a specialist Solicitor will reach the value that the claim ought to settle for on the basis of medical evidence. They will also ensure that your loss of income and costs incurred as a result of your time off work after the accident are recovered in a special damages claim.

      It is clear that if your claim were to succeed, the value of the compensation could be quite high. You have a permanent injury, were unable to walk for a while and unable to work. If you would like our specialist Solicitors to pursue your claim for you, please contact us and let our expert staff help you.

  151. I am working a dementia unit in a rest-home and tripped over residents foot. IT caused me to fall down and I suffered a dislocated right shoulder. This was in May. Unfortunately, I remain in considerable pain and now have a ‘frozen shoulder’.

    According to my Doctor and the Specialist I have seen, the injury will take time to come right, at least one to two years I am told. My employer is forcing me back to duties and warned me that if I can’t return to normal duties they are going to pay my full redundancy and cease my employment.

    What can I do?

    • Unfortunately, if you are injured and unable to work or fulfill the requirements of the role that you are employed to do, an employer is within their rights to terminate the contract of the employee. However, they must follow the correct statutory requirements and follow the correct procedures with the injured worker before they reach the termination of a position. This will apply even if the injury is sustained in an accident at the workplace. You should certainly check your contract of employment and employee handbook to ensure that your employer is treating your situation correctly and following employment law. We do not work with employment law Solicitors so it may be wise for you to seek specialist advice on that side of things.

      With regards to your accident, we cannot see how you would be able to hold your employer liable for the fall as you tripped over a residents foot – unless there was some sort of lack of training on the employers part that caused you to have this accident or some equipment/tools that should have been available were not.

  152. 500lb pipe fell on my foot at 8am. The boss made the guys finish loading pipe before taking me to the hospital. So at 12 I finally got to the hospital. I’m going to lose my big toe and have now gotten fired because I was not wearing my steal toe boots cause we were not on site. So my question is can I get compensation or am I totally screwed?

    • Under UK Law, if the pipe was dropped due to negligence and was not your fault, you would be able to pursue a claim against your employer for workplace amputation compensation. There could be an element of contributory negligence to attach to your claim in that you were not wearing the correct safety equipment, namely the steel toe boots, which may affect the settlement value in your claim but this should not prevent you from pursuing a claim for compensation.

  153. hi iv’e been off work since august with a work related back injury, iv’e only been with the company 8 months but they have now made me redundant while i am off sick can they do this?

    • Your employer would be within their rights to terminate your employment as long as they follow the correct statutory requirements regarding redundancy or dismissal. If you are unable to work as a result of injuries sustained in an accident at work, the employer cannot immediately dismiss you for that as they must allow you a reasonable time to recover and return to work. If however, the injuries last for such time that you are not able to return to work in a reasonable time, the employer can ‘let you go’.

      Have you considered making a claim for compensation? In your case, you may well have been injured as a result of employer negligence and if so, you should make a claim for work related back injury compensation. This is something that we could help you with and would be very happy to speak with you about. At Direct2Compensation we have some fantastic back injury at work specialist Solicitors who would be very happy to act for you on a No Win No Fee basis. If you would like any help with this, please call us on 01225430285 or email your contact number to us.

  154. I slipped on wet stairs, falling down an entire flight, at work when there was no wet floor sign visbible anywhere near causing a back injury including muscle, tendon and ligament damage. I reported the incident to my manger but it was not entered into an accident book for a week. The injury was made worse as I was forced to continue work, which included heaving lifting and twisting. Do they have a right to reduce my pay for time off when the injury is their fault? Should I claim? I am just wandering where I stand.

    • The employer is not obliged to pay you your full salary if you are unable to work as a result of an injury – even if that injuries was sustained at work as a result of employer negligence.

      Given the lack of a hazard warning sign being on display at the time of your fall, there is an argument to be made to place the liability with the employer on the grounds of employer negligence and this would give us initial hope that you do have a valid claim for slipping accident compensation. Whether or not you opt to pursue a claim against your employer for compensation is something you need to decide. However, given your injuries and their failure to pay your usual salary, making a claim to recover your lost income and obtain compensation for your injuries is something you would have every right to do.

      We would be very happy to help you make a claim for accident at work compensation and invite you to forward your contact details to us. You could either email us or go to our ‘start a claim‘ page and fill in a short form to get the ball rolling.

    • Hello
      I just visit on your website and found extremely helpful information regarding injury claims and now I’m feeling very hopeful. I had an accident at my work place where I wasn’t been involved to cause of this accident. While I was talking with my Senior Manager one of our team mate was stacking pallet behind us which he was poorly stacking so suddenly all the items fell on my ankle and I fell on empty wooden pallet so I had two injuries ankle and knee they took me to hospital where they did scan but luckily no fracture but tissue damage and ligaments hospital refered me to orthopaedic trauma for first appointment where they issued me croutchers and 3 weeks following appointment . On second appointment they gave me air caste boots also refered me forphysiotherapist appointment . All this happen I been off from work since November GP gave me one month and on top 2 another two months sick note. I’m just worried how I’m gonna cop this I’m employee of world’s top ranking employer. But they even didn’t bother to make one phone call to ask me how’s my condition now. Poor and rude management.

      • We think you have a strong claim for accident at work compensation and would like to get you in touch with our specialist Solicitor partners. Please go to our start your claim page and enter some details. We’ll then call you and help you get things moving.

  155. I open fractured my middle finger at work on 27/11/17 the accident book was filled in and signed on the same day as I had to collect my personal items from work after my treatment at A&E. I was off work for 1 week and returned the Monday after my fracture clinic appointment as I can’t afford to live off of SSP. I’m dental nurse so have put myself (luckily) on light duties as I currently unable to do my normal job and will be for at least 2 more weeks. My manger never gave me a back to work interview to officially confirm I’m on light duties infact it’s like she’s ignoring my accident completely. I’m 95% sure she’s not reported my injury to our health and saftey team which breaks all our work protocols. I’m ringing them to confirm this on monday. (Although she assumes me she did) Which means that the fire door which I believe should have a soft close hinge on it has not been investigated and I’m having to use it still. They may miss the riddor reporting deadline as well if she’s not reported it to our health and saftey team. Where do I stand with this if I have to put in the report myself on Monday? This whole thing is making me very stressed as I don’t feel like they’re making any effort to make our work place safer and my manger is just lied to my face? Thanks

    • You are doing the right things in terms of speaking with your Manager re the accident at work and whether or not they have reported it to the relevant people. If you are not confident that the right things have been done, you are free to contact the Health and Safety team yourself and also report to RIDDOR if needs be.

      For the purposes of a claim for Personal Injury Compensation, it would not matter whether the employer has done the right things with RIDDOR etc as it will not be difficult to prove that your accident has happened. There is an accident report completed at the time of the accident and you have had subsequent medical treatment at a Hospital so your medical records will also provide useful evidence to support any claim.

      We would be very happy to assist you with a claim for compensation here. Finger injuries such as yours are nasty and affect many aspects of every day life. It may well be that you find that there are some longer term problems caused by this injury to your finger, such as a loss of grip strength, loss of dexterity and ongoing pain. Our specialist Solicitors have succeeded with a number of identical claims over the years and would be able to seek compensation for your injuries and recover any lost income or costs incurred by you as a result of this accident if successful with your claim.

      Please call us on 01225430285 or email your contact details to us so that we can help you get the ball rolling.

  156. Started a new job everything was great until they started to move old machines in then the air was filled with an oily mist. On some days it was really bad in there and we also had loads of welding smoke in the air too. The sumps at the back of the machines were filled with a type of oil which was floating on top of the coolant.

    I fell ill with chest infection 3 times in 3 months and the last one put me in hospital (I was in bed for 6 weeks and away from work for 3 months off). When I returned to work the employer had erected 4 cameras to monitor workers – 3 of which appear to be focused on me and my work station. I don’t know where I stand.

    • The cameras monitoring your work area and the work undertaken by you and your colleagues is somewhat of a red herring as it would have no bearing on any possible claim you were to make for compensation.

      In your case, your employer has a duty of care to ensure that the health and safety of you and your colleagues is protected so far as possible. This would include minimising exposure to noxious gasses or fumes. Therefore, the employer should have ensured that all workers and visitors had protective masks and that sufficient and correct ventilation equipment was provided. If they have failed to do this, it could well give rise to a claim for personal injury compensation.

  157. I was told to prime a pump at work and told to by m I did and when I took the hose off the pump kicked in smashed my work glasses and cement and gunge out of the water hit my eyes causing my eyes to hem rage and 2 weeks later and 3 visits to the hospital I am still without my full vision and told if I don’t go back to my normal work I will have to go on the sick even though there is light duty work what can I do ????

    • Thanks for sharing your situation with us, the details of your accident at work and our response will be a useful resource to others who will be seeking personal injury compensation help after accidents at work in the future. It is good that as well as raising your situation with us on this forum, that you also submitted a contact request form and have now had a discussion with one of our expert staff who has been able to pass your enquiry to one of our specialist accident at work compensation Solicitors.

      It would seem that adequate safety protection requirements were not in place when you were instructed to prime to the pump and that a lack of training and risk assessment has played a part in you sustaining the injuries that you have in this accident at work. It is with this in mind that our specialist Solicitors will contact you to offer further help with a claim for accident at work compensation.

      We do hope that you are able to recover to pre-accident health quickly and return to work at the earliest opportunity. With regards to being on sick leave, if you do not receive your full salary whilst off, our Solicitors will seek to recover any lost income and expenses if you succeed with your claim by way of a special damages claim. If your employer has light duties that you can do safely and your Doctor is happy with the arrangements, you can return to work and mitigate any losses by doing so.

  158. I had an accident 3 weeks ago , I was carrying food outside in the dark , I have only been working there for 2 weeks st the time . There was a raised step and no light I tripped over the step , fell on my face and elbows , this resulted in me having my chin surgically glued, 2 broken crowns , badly bruised elbows and my jaw has been badly jarred . Last week due to my wound not healing properly I was put on antibiotics and have blood tests also . I returned to work after only one day off and have felt uncomfortable recently and very on edge also .
    I am concerned that my injury could have more long term effects than I originally thought and no light has been installed outside since my accident either . . It took me a week to see the accident report book but I was relieved that it had been filled in .
    Having the 2 crowns replaced will cost me nearly £500.00 and I am getting a little annoyed that my employer has not didcudddf this situation with me and kind of ignoring the fact that it happened in the first place .
    Any suggestions ?

    • Having spoken with you, we identified a few areas of possible negligence on the part of your employer here. The lack of lighting in the area you needed to access in order to perform your duties and a possible tripping hazard there is one area, as is the lack of training and guidance in relation to working in that area of the premises.

      If you were to proceed with a claim against the employer and succeed, any compensation settlement value would include compensation for the pain, distress and discomfort of the injuries sustained, taking in to account any permanent scarring as well as enabling you to recover any dental costs and other expenses by way of the special damages element of your claim.

  159. Hi I had an accident at work on 9th November whereby I was coming down a stairs and at the end of the stairs I had to take a few steps towards a door that was glass with a timber frame surrounding it. No stickers on the door. Normally this door is opened and has a white box kept against it to keep it open . This box was at the end of the stairs and I thought the door was opened and went straight to go through. I banged my head of the door and got an undisplaced broken bone in my nose . Am I entitled to claim

    • We have successfully pursued very similar claims in the past where people have been injured as a result of colliding with clear glass panels that have no marking on them to warn that they are present. Whilst it may seem obvious when thinking with the benefit of hindsight, when a large glass panel is particularly clean it can be invisible and as such, it is important that hazard warning markers – usually a large white circular sticker – is applied to the glass panel at regular intervals, both at adult and child eye level height. This provides a warning and visual indicator that there is not a clear way through due to the glass.

      In your case, we think you should let us present your claim for compensation to our specialist Solicitors for consideration. If there has been a report made of the accident in your employers accident book and the lack of any stickers or markers on the door can be shown – perhaps by way of a photograph if you can take one, or the statement of a witness or the accident book, we think you would have good prospects of succeeding with a claim.

      Please call us on 01225430285 or fill in a ‘start your claim’ form on our website and we’ll call you. We’ll only need a couple of minutes on the phone in the first instance in order to get the details we need to pass your claim to the right specialist Solicitor.

  160. Hi I am currently a metal health worker , I started my new job on Monday 20/11/ 2017, they gave me some folders to read throughout the day. On Tuesday 21/11/2017 I told the team leader I still had a lot of folders left to read. At 8:30am I was shouted at to rush through to another room due to a resident displaying behaviours (technically I should still have been on induction). The staff and team leader asked me to restrain the residents leg and I explained that I had not had the relevant training to do this and that I had only been trained to remove a resident from holding me. Both the Team Leaders and staff told me it didn’t matter and that I should just hold her leg.

    I attempted to hold her leg, but it resulted me being kicked very very hard in the shoulder and mouth. I told the team leader after the incident what had happened expecting some support and sympathy. I was shocked when all she said was “well i’ve been bitten. It’s what we deal with”. The resident continued to display troubled behaviour throughout my shift and I was continually asked to hold her legs. On Wednesday 22/11/17 I went into work and was put straight with the same resident again. The resident displayed some behaviours and again I had to restrain her legs as I was left to work 2 to 1 with her, but with no support! I’m not going to my shift tomorrow as I’m in agony with my shoulder and need to see a Doctor. Do I have the right to make a claim for compensation in these circumstances?

    • Your new employer has placed you at risk and caused you to be injured as a direct result of a lack of adequate training and supervision in the workplace. As such, our initial view would be that you meet the criteria needed to pursue a claim for accident at work compensation on the grounds of employer negligence.

      Whilst you may well have concerns about pursuing a claim for compensation against your new employer at such an early stage of your work with them, if your injuries are deemed to be sufficiently serious to warrant a claim for compensation, you would have every right to make a claim in this circumstance.

      You should make sure that your employer has recorded the details of your injury and how they were caused and you should, if possible, make sure that your lack of training in restraining dangerous residents is noted in any such accident book entry or report of the incident.

      We would be very happy to take some basic information and then assign your claim to a specialist Solicitor who could advise you further and then pursue your claim on a No Win No Fee basis. We’ll need a few minutes on the telephone with you to get things started and our expert staff will be able to answer your initial queries and take your information. If you would like us to help you further, you can call us on 01225430285 or fill in a contact us form on our website and we’ll call you.

  161. I am a plumber and I have injured my hip. I have been seeing a chiropractor and he gave me a Doctors note saying that I can’t lift anymore then 25kgs in weight. However, in the plumbing role, nearly every item I have to lift weighs more than 25kgs. My employer has practically forced me to be on call because they have no other staff available to provide cover for me. As a result, I have just injured my hip even more. The hip has given way and I practically tripped down the stairs because of this when the garbage disposal box ripped and i’d had to step over it wit all my weight forced on to my bad leg. I had my hands being full and couldn’t protect myself and I don’t know what to do.

    • You have put your employer on notice about an injury and provided medical evidence (Doctors Note) on this issue. If your employer has failed to provide you with adequate training and the right equipment to be able to work safely you may well be able to pursue a successful claim against the employer on the grounds for employer negligence.

      In the UK, the Health and Safety at Work act provides employers with a safety net that obliges employers to ensure that adequate training is provided, particularly with regards to manual handling and safe lifting and if they are tasking you with picking up and moving items that exceed 25kgs in weight, it may be possible to demonstrate that they have been negligent towards your safety at work.

      In order to protect your rights, you should make sure that your employer has a record of your injury being made worse by the fall down the stairs and the onging requirement for you to lift heavy items. You should also note the broken garbage disposal as an issue too.

  162. my daughter has been injured at work by another colleague who drove a pallet towards her and pinned her to the warehouse wall which caused her to sustain a severe hand injury. She went to hospital and when they xrayed her they have said she has severely fractured hand and wrist and put it in plaster. she attended fracture clinic next day where they put permanent plaster on and signed her off work for 2 weeks and have booked her in for MRI scan due to injuries. she went in to work with sick note and they have asked if she would come in to do light duties when they can clearly see she is in plaster and signed off. she has asked for it to be reported in the accident book on 2 seperate occasions but been fobbed off as the duty managers she has asked do not know where it is. What should she do please?

    • Your daughter should write to the employer to put on record the details of her injuries and the incident that caused them. She should outline what happened to her, where it happened, how she was injured and what the injuries are. She should then send the letter by recorded delivery retaining a copy for her records and it would be wise to draw attention to the employers failure to properly report and record the details of the accident. Such a letter would go some way towards replacing an accident book entry and it would provide evidence of the accident at work that caused the injuries to her hand and forearm.

      Offering your daughter light duties is a positive step by the employer. In the UK, employers are not obliged to pay full wages to any person during periods of absence – even if the reason for the absence is a work related incident or accident. Therefore, if your daughter can work on lighter duties, perhaps in a sitting role doing work that does not require the use of the injured hand, she can at least continue to earn her usual salary and avoid the struggle of coping with a loss of income after an accident at work.

      Given your description of the incident, our view is that your daughter has a viable claim for accident at work compensation. We would very much like to help her pursue a claim against the employer for compensation and to this end, I suggest that she calls us on 01225430285. We would only need a brief conversation at first in order to take the basic information needed that would then enable us to appoint the right specialist accident at work Solicitor to act for her on a No Win No Fee basis.

  163. If you have a Sprain wrist can my job make me work if u have a Doctor’s note that says you can’t If they do what can happen

    • An employer cannot force you to work if you have seen a medical profession who has assessed an injury and deemed you unfit for work. If you have a Doctors note signing you off work due to an injury, the employer must respect that.

  164. So I work for a dealer they have multiple buildings and every morning we clean the floors where the mechanics work and today i slipped and fell into a sewer hole all the other ones were covered with a thick piece of metal this one was not my left foot fell in and I went half way in and scrapped my leg it just happened today didn’t go to the ER didn’t think it was that serious just hurts a little with scratches can I do anything?

    • The liability in this case sounds strong in that there is clearly a danger with regards to the sewer hole and this should not be left unopened or uncovered. At this stage, it sounds as if your injury is fairly minor and this could be something that is too minor to qualify for a No Win No Fee agreement with a specialist Solicitor as in the UK, a claimant must be able to demonstrate injuries that reach the minimum quantum level of £1000 before they can instruct a Solicitor to act for them. Injuries below this value can only be claimed for in person via the small claims court process.

      It would be wise to make sure that your accident has been reported to the employer and recorded in an accident book and also make an appointment with your Doctor to get the injuries checked out. If the pain lasts longer than you expect and is worse than just a little bruising, you could well seek to pursue a claim for accident at work compensation.

  165. Is it right if your in a car accident like a day ago and then you they make you work and they want me to lie about my injury I roll the garbage truck 5 ton garbage truck on the driver side

    • You should not be working if you are unfit to work. UK law allows a registered medical professional to sign you off from work on the grounds of ill health or injury if the Doctor is of the view that the illness or injuries would make it unsafe for you to work.

      In your case, your employer should not be forcing you to work if you are not fit enough. I would imagine that the injuries you have sustained by rolling a large commercial vehicle would be sore today and worse in the coming days. With that in mind, it is likely that you should not be at work. Your employer is also acting incorrectly in asking you to lie about your injury and the car accident.

    • If your employer offers to take you to see a Doctor or to a Hospital, there is no reason not to accept that offer. Indeed, it is a wise move to seek medical attention at the earliest opportunity for more than one reason. Getting a professional medical assessment of any injury is important in terms of the injured person understanding exactly what their injury is and how best to recover. Seeking Hospital or GP assessment of an injury is also important when it comes to giving your claim the maximum prospects of success.

      The only caveat I would add to this response is that you should only see a registered GP or health professional such as an NHS Hospital A&E Department, an NHS walk-in clinic or minor injuries unit. If your employer wants you to see someone other than this kind of medical professional, it would be sensible to refuse.

  166. Good morning, I work for a firm of Solicitors as Legal Secretary and have been here for just over 3 months now. I work in a building with lots of floors and no lift. I have to walk up 4 flights of stairs just to get to my office. Daily I am up and down the stairs constantly. Then I have another 2 flights of stairs to go up to the toilet and use the kitchen.
    I began getting discomfort in my knees and ended up going to the doctors due to the pain. He examined me and can see there is a problem and has prescribed me some anti-inflammatories and to take pain relief. I now have to take this daily. He said I could possibly have a cortisone injection into each knee but would like to try and delay that for the time being due to my age, I am 43. Eventually I will need knee replacements!
    I have never had issues with my knees yet the daily struggle of going up and down the stairs has led me to having bad knees! When I took the job I did not realise the stress and strain I would be under just to get to my work space!
    I have tried different shoes to see if this helps but nothing does, and I am more comfortable in long boots as feel it stabilises my knees more! I now have spoken with my manager and she advised me to see HR. I have now advised HR of this and basically there is nothing they can do. I have asked if I could be rehoused on the ground floor but there is no room for me. How do I stand with this and what should I do? Long term I feel this will be impacting my health massively. I can even feel pain in my knees when I am driving now too. Help?!

    • There is no obligation on an employer to provide an elevator or lift to allow staff to access different floors of a business and it is not unreasonable or unusual to expect someone to be able to climb and descend a few flights of stairs. It would be unfair to force all employers to incur the huge costs needed to retro-fit all workplaces with lifts. Sadly, in your case we cannot see any way that you can attempt to hold your employer liable for the knee problems you have developed as it is likely that any medical expert would find that a period of 3 months of walking up and down stairs at work would be the cause of the problems with your knees. Whilst climbing the stairs may have cause you to notice the problems with your knee, it is likely that a medical expert would indicate that you had a pre-existing condition and a previously diagnosed mechanical issue with your knees.

      With regards to your asking the employer to move you to the ground floor, that is a reasonable request. However, there is no obligation to move you to that area if it is not practical for them to do so.

  167. I was injured at work on 12 April 2017. I was busy loading a crate with 6 metre underground pipe into a truck. The forklift driver is supposed to bring half the crate into the truck whilst the other half outside is to be secured by me placing two wooden frames under it.

    I went under the pipe to see whether the crate was correctly in place on the 2 wooden crates. I asked the forklift driver to lower the pipe down on to the wooden crates and then asked him to go to the back of the pipe and push the pipe into the truck. However, within seconds as I was getting out, the forklift driver left pipe it fell on to my side. The crate of pipe pushed on to me just below by neck and I felt a sudden and very sharp pain in my lower back. It was seen and the accident reported. An Ambulance was called and it took me to hospital where I was told that I had broken my spine. The Doctors hade to operate and do a double fusion from the T12 to L2. The L1 vertebra was broken.

    An inquiry was conducted by my employers without any outside health and safety department. The outcome was that it was me that had been negligent in instructing the forklift driver to go to the end side while I was not safe. The recommendation of the employers report was that I should be given a written verbal warning. I started with the company in 2013 and I saw that everyone was loading like this and working in the way I had. I have never been trained otherwise and have never been told or heard that the company have a health and safety policy that states that the way I was working was prohibited.

    I have now heard that my employer has implemented a pipe loading policy. I have never had training or seen a company health and safety manual for our workplace. I feel that my company was also negligent for not following Health and Safety law requirements and providing training and guidance. Given this, I would like to claim for the injury and future pain and medical expenses I will incur. I still have to undergo surgery to have the screws in my spine removed and I would like to know if have make a claim.

    • On the basis of your description of the incident in which you were injured at work, I would say that there is a valid claim to be made on the grounds of employer negligence.

      UK law requires employers to provide health and safety training to all staff and in areas of known and foreseeable danger (such as the role you were performing) it is clear that training is vital, as would be a safe working policy. The employer appears to have failed to provide either of these and we would argue that this indicates employer negligence.

      Your injuries are clearly very serious and have life long consequences and if you were to succeed with a claim, your compensation settlement value could well be very high. If you would like our help further, please call us on 01225430285.

  168. Hi
    I work at school cleaning and I had an accident at work. I am now wondering if I can claim compensation for my injuries?

    Last week I was cleaning one of the classrooms. There was a big plastic tray that the children can play with and it was left on the floor. As I was cleaning the window ledges, I was walking along the gap between the window and the tray, I caught my foot on the plastic tray and it made me fall. I was lying on the floor had to use my phone to ring the caretaker as he was down at the other end of the school. He brought a first aider with him who could see that I had hurt both legs and as I fell, that I had twisted my ankle.

    I went to hospital because of the pain and I am now waiting for the results to see if I have broken anything. I have been off work a week so far with a big support boot around my ankle with a suspected fracture.

    About 2-3 years ago my employer paid for safety boots and uniform for us. However, I was not wearing the boots at the time of the accident because after such passing of time they have worn down and are no longer any good and have been thrown away and I was told that the employer would not be supplying anymore uniform. Also, we have not had the training course we should have had and I don’t think i’ve ever had any training since I started working in this job – which is about 12 years now. I’m unsure if they have done a risk assessment of the room but it could be dangerous for the other children too.

  169. I had an accident at work which caused no pain during the shift but the next day I could not move without severe pain. I phoned in sick and visited the doctors who signed me off with muscle injuries. I have been off now for 8 months as my depression and anxiety caused by 2 suicides in the family got worse resulting in a mini breakdown. My Ssp ends soon and don’t feel well enough to go through the benefit process so will have no income. I was asked to do a job for an agency for which i was trained and signed off. On getting to work i was moved to a different job with 3 other people.i was asked if i was trained by the line leader to which I replied no. Despite this I was put on job with person who had been trained. Later in shift this person was taken away so I was left working machinery untrained unsupervised and with no ppe or any awareness of any hazards. All I got was the removed worker said watch out for the lights to which of course I had no idea what he was on about until later a sensor light shone in my eye giving me double vision and problems with my eyesight which I am getting checked to see if the sensor light was the cause. I don’t think my agency made a riddor report so hse would not be aware of this regulation breach.could i claim loss of earnings as I will soon have zero income.

    • Unfortunately, employers don’t have to pay full pay and can place you on SSP if they wish. Even if your injury was caused as a result of some work you were tasked with doing by an employer.

      With regards to your loss of income, the only way that you can seek to recover any costs and lost income after an accident at work is by making a claim for accident at work compensation. However, to succeed with a claim against your employer, you will need to be able to identify an area of employer negligence that lead to you sustaining the injury. Our expert staff know your rights after an accident at work and in just a brief telephone conversation with you would be able to identify whether or not you had realistic prospects of successfully holding your employer responsible for the injuries and losses that you have sustained.

      Please forward your contact number to us – either by email to: justice@direct2compensation.co.uk or by starting your claim on our website. We can then speak with you and get a little more information and help you look to ease your worries.

  170. Had an accident back in Aug 2016, Just myself and a young temp worker (covering for the supervisor who was on holiday) on the nightshift in a warehouse.
    The temp worker drove a forklift placing a load onto the weighing scales (aprrox 300kg inc load, 200x200x10cm) and slowly pushed the side of the scales into the inner side of my right foot compressing and trapping my foot against the wall.
    There was no (at the time) stoppers to prevent the scales from moving.
    This injury (brusing at the time) caused me to take 9 nights off (paid), I went for an x-ray which showed no fracture.
    I went back to work for 4 nights in which I could not carry out my duties due to pain and disscomfort, so I was off for a further 8 nights (paid).
    Doctor suggested ammended duties which I have been doing to present day in a office / desk roll.
    During this time I have attended several Dr’s appointments / physiotherapy sessions / steroid injection into my ankle / MRI scan and currently waiting for the next course of action possibly another injection or surgery.
    My employer and ocupational health tried to push me for a private MRI scan which I had to pay upfront on a money back scheme done through the company, I felt uncomfortable with this knowing I had to find a lot of money to pay for this, I chose to continue and wait for the NH to provide the scan.
    I have been pressed to take this office role on twice over the past months in which I chose not to as I would like to go back to my original role in the warehouse as the working hours and shift pattern suited me and my lifestyle at the time.
    I have also had several occupational health assessments and capacity meetings provided by my employer.
    The occupational health report states I’m not currently ready to return to my normal role and the company feels it could take many more months to see improvement in my foot.
    I have recently attended a meeting to discuss my future (without a rep due to short notice) and my employer is considering to terminate my current contract on the grounds of capacity or to take an office role (which is now different to what they originally offered) for less wages / salary, they have give me 4 days to give them an answer.
    I have provided my employer with all the medical reports they asked for, attended all the meetings when they asked etc.
    Myself has somewhat changed siced this accident and I do feel they have not took the stress I have been going through this past year into consideration.
    I have not got a clue where I stand who to go to and feel alone about this. I have been for this past year and thinking to claim has been haunting me.
    Can my employer terminate my contract with 12 weeks pay notice or force me into a new role which appears to be out of my league (very demanding)?

    • We are not employment lawyers so cannot offer specific advice as to the actions of your employer in terms of their management of your contract and position of employment. However, if you are unfit to work for an extended period an employer does have the right to terminate a position on the basis of ill health. I would strongly recommend that you seek advice from a specialist or contact the Citizens Advice Bureau to discuss that element of your enquiry.

      We are though, of the view that you may well have a valid claim for accident at work compensation for the initial injury that has lead to this situation. The lack of an emergency stop button or similar could well indicate that you were exposed to a risk of injury that could otherwise have been avoided or minimised and this may well attach employer negligence and liability in your claim.

      We would be very happy to instruct our specialist workplace injury compensation Solicitors to pursue a claim for you against the employer and their insurers with a view to seeking a compensation settlement for the injury to your foot as well as recovering any special damages, such as lost wages and costs.

      Of course, if your employer does terminate your position you will be out of pocket as a result, so it may be wise to see if you can negotiate with them to allow you to temporarily move to the office based position, even if it is at the cost of a lower salary as you may well be able to recover the difference if you could succeed with your claim.

      Please send me your contact details by return and we’ll be in touch to take some further details ahead of passing the matter to our specialist accident at work compensation Solicitors.

  171. I had an accident at work and was dismissed as a result. I havnt been able to work since due to an injury sustained during my accident. Am I still eligible for acc?

    • Whether or not you still work for the employer is irrelevant when it comes to making a claim for accident at work compensation. The key issue as with any claim is to establish liability against the defendant. In this case, if you can demonstrate employer negligence with regards to your health and safety at work and that this negligence has caused your injury, you are likely to succeed with a claim for accident at work compensation.

      Our expert team of staff will be able to help you establish whether or not you have a valid claim for accident at work compensation. All we need is a few minutes on the phone with you to discuss your job, what training you had received and the nature of the accident in order to properly evaluate your prospects should any claim proceed.

      The only other criteria that you need to meet to be able to pursue a claim against your employer is that your accident must have happened within the past 3 years.

      Thank you for also submitting a contact request form along with your query on this page. We look forward to speaking with you and discussing how we can offer assistance.

  172. Hi,
    I had a accident at work 9wks ago, where I broke my collar bone. I was cleaning and tidying a cupboard, while I was stacking boxes on top of each other, a air mattress fell on my leg which caused me to go off balance, and as I did so, I threw the box on top of the other with a force that caused my bone to break. I reported it to the nurse on shift, who advised me to get it checked out asp, I was doing a night shift at the time. I carried on my shift taken pain relief untill 7am. I somehow managed to drive home in excruciating pain and as I got home my daughter phoned 999. I broke the same collar bone 6 years ago and 4 wks prior to breaking it again I had a plate taken out, as it was irritating me. The collar bone and arm was great, had full strength and full movement. I am still under the hospital and have just been signed off for a further 6 wks, as the bone has not healed. They will review it again after this period. When I took my sick note in one of the managers said that he thinks I should look for another job. I asked why, he said well you won’t be able to turn people, I work in a nursing home. His comment has caused me no end of stress. The orthapidicts said I will heal in time, if not on it’s own it will be surgically. Can I ask my employer to transfer this year’s holidays over to next year, and do you think I can claim compensation.

    • We can certainly look at pursuing a claim for accident at work compensation here. There is an employer negligence argument to be made about the fact that an air mattress had been left rested up against a wall and not secured properly and given the extent of your injury, making a claim against the employer is justified.

      We would very much like to assist you with this matter and investigate this further for you. As with all claims for compensation, we would manage your claim on a No Win No Fee basis meaning that you are free to pursue your claim without having to risk any costs should the claim fail. If you would like our help with your claim for accident at work compensation, please do contact us via 01225430285 or if you prefer, email your contact details to me and we will contact you.

      The first step of the claims process would be to have a brief and informal chat with one of our expert members of staff. We know your rights after an accident at work and can very quickly evaluate the strengths of your claim. Step two would be to then pass your claim to the right specialist accident at work compensation Solicitor to take the matter further.

      On the issue of transferring annual leave, that is something you will need to discuss with your employer. However, if you have already booked some leave and are deemed unfit to work during that period (you have a Doctors note for example), you can request that your employer switches that period of absence from annual leave to sickness leave instead. This would protect your annual leave for a future period when you would be able to properly enjoy time away from work. However, it may be that your employer does not pay your salary in full whilst you are signed off sick and instead place you on to Statutory Sick Pay (SSP). If this were the case for you, you would have to decide whether you would rather lose some annual leave and retain your income, or retain your annual leave and lose some income. Employers are allowed to move staff on to SSP as there is no obligation to continue to pay a full salary. You should remember though, that if you do lose income as a result of an accident at work, that you can seek to reclaim any lost income if you succeed with a claim for accident at work compensation by way of the special damages element of your claim.

      We look forward to helping you with your claim.

  173. Whilst off work I tripped over some boxes that had been left lying around when I was on the work premises and broke a bone in my right wrist and right elbow. I went straight to the A&E and sought medical help and was put on sick for 8 weeks. At present I’m still on sick due to the bones in my right wrist rubbing together. I put a sicknote into the company but hey refused to pay sick pay so I have to claim from the job centre.
    I got in touch with a No Win solicitor to see about a claim but was told last week that they are not proceeding with the claim due the company’s insurance stating no liability due to them having filled in risk assessments, is this true that you aren’t file a claim if these assessments have been done?

    • What you describe does not sound correct. You mention that you tripped over boxes that had been left lying around in the workplace and suffering an injury as a result. I cannot imagine that the employer has carried out a risk assessment for boxes being left lying around and to be honest, even if they had done so, one could imagine a cogent argument that leaving boxes lying around in the workplace was an act of employer negligence.

      The fact that you were not technically at work at the time of the accident does not matter as any visitor to any premises is protected by Health & Safety law.

      At this stage we cannot be sure as to whether or not you have a valid claim for compensation, but we would certainly like to investigate this further for you. Please forward your contact number to us via an email to me or by using the ‘contact us‘ section of our website.

  174. Hi
    I work in a SEN school as a learning support assistant. Some of the children have behavioural issues. Over the past few weeks some of the policies have been changed by Senior Management which has had a negative effect on children’s behaviour. Many staff has voiced their cocerns about the escalation in violence but we’re told we need to give it time. Long story short I was left in charge of a very volatile 10 year old boy who barricaded himself in a room then decided he would remove the sofa as he was ready to follow instructions I went to go into the room and he slammed the door into my face. I ended up with a lump on my forehead pulled tendons down my neck and into my shoulder and possible mild concussion. I have involved the Police. The school have had a meeting of how they can change things. Should I put in for compensation?

    • All employers have an obligation to assess the risks to the health & safety of staff with regards to any policies and procedures adopted within the workplace. In the scenario you describe, that would include staff and pupils. The employer may have a point in that the policies that have recently been amended and implemented do need time to settle in, but if the changes are leading to a serious risk of injury and damage to health, then there is also an argument that they need to be reviewed and amended urgently.

      Given the injuries to your head and neck, we feel that you should further explore your options to seek a claim for compensation and we would like to help you with this process. As you can imagine, your situation is a little unusual and would need to be considered by one of our specialist expert Solicitors in order that they could provide you with accurate advice as to the prospects of success any claim for compensation would present.

      I would suggest that you get in touch with us on 01225430285 so that we can take some basic details and then pass them to one of our specialist Solicitors who could then contact you to discuss matters in more detail in strict confidence. Alternatively, you can email us further information via justice@direct2compensation.co.uk

  175. Hi I was making a delivery to a customer at work hit my head on a low ceiling on some stairs with no warnings sign hurt my head neck back had to go to hospital via ambulance there was no accident book at the premises where I had the accident and it was a solicitor aswell
    Can u sue the solicitor or is it my work I sue ??

    • In this case, the liability – if it were to attach – would rest with the owners of/occupiers of the property where you suffered your injury. The claim in this case would be made against the premises owners on the grounds that they had not provided a warning of a possible hazard. Whilst in hindsight, it may seem obvious that a ceiling is low, when performing the job that you were doing, the risk of the low ceiling was probably not so obvious as you would have been carrying items or moving a delivery in to the premises. Therefore, it would seem reasonable to expect the occupier to place warning signs around the stairs in question to indicate that the ceiling is low and possibly a danger.

      Although there was no accident book at the premises, you could and should still record the details of the accident with your own employer in their accident book. The employer could then notify their client – the Solicitor practice to whom you were making a delivery – that you had sustained an injury on their stairs due to the low ceiling and lack of signs.

      We would be very happy to further investigate a possible claim for you. If you would like our help with this matter, please call us on 01225430285 or email your number to us at justice@direct2compensation.co.uk

      We look forward to speaking with you.

  176. Hello I was using the chop saw at work and when holding a piece of timber with my left hand relatively close to the blade when the timber hit a knot in the wood and and dragged the wood (and my hand) towards the blade. Unfortunately it chopped the end of my thumb off below the nail. My employer says as there was a guard on the machine so he is covered but there was no way to clamp any wood while in operation and the guard is redundant while saw is in use.

    • In this case, I would argue that your employer is incorrect. Whilst a guard may have been in place, it has clearly failed to protect you from a serious laceration injury at work. Also, the fact that you have no way to securely clamp or fix timber in place whilst using the chop saw would give me cause for optimism that any claim for accident at work compensation that you wished to pursue would have grounds for success.

      I strongly suggest that you send your contact details to me so that I can call you and have a quick chat with you about the accident, your training and the workplace. At this early stage, I think you have a valid claim for accident at work compensation and we would like to let one of our specialist Solicitors pursue this for you. You can email your contact details to me at: ian@direct2compensation.co.uk or you can call us on 01225430285.

      We look forward to speaking with you and assisting you with this claim.

  177. I work as an activity based care worker. We regularly take out children on various activities. One of my colleagues had to take 4 weeks off work after she was injured during one of these activities. The injury was purely an accident and no one was really to blame. The company paid her nothing but ssp which is a lot less than our normal wage. As the accident was done at work doing an activity she had been told to do, is she liable for compensation?

    • Unfortunately, simply being injured in an accident at work or as a result of an incident whilst at work does not give the injured worker any right to claim compensation from their employer.

      As with all claims for personal injury compensation, to succeed with a claim, the claimant must demonstrate that their employer has been negligent and failed their obligations towards their employees health and safety whilst at work. You mention that the incident in which your colleague was injured was purely an accident. If this was the case, then sadly it is unlikely that she will be able to make any claim for accident at work compensation.

      It would be wise for your colleague to contact us directly in order that we can chat through the incident in which she was injured with her. We may find that on speaking with her and finding out more about what she was doing and how she was injured that there could be an area of negligence that we could identify that may enable her to pursue a claim for compensation.

  178. Goog day I had a near death accident at work I fell on my head and I cracked my skull there was a lot of internal bleeding luckily I survived.. But due to the amount of headaches I had it was impossible to work long without complaining.. The company paid for when I was booked off and my medical bills.. Bit they fired me do they have the right to do that? Can I claim compensation for all the trauma I went thru and am still going thru?

    • Any employer has the right to terminate an employees contract, as long as they follow the employment laws of the country in question.

      Clearly, you suffered a very nasty accident at work and now have to live with the long term effects of a head injury. We often find that the long term symptoms and effects of such accidents can lead to huge turmoil in the lives of our clients who are making a head injury at work claim. It sounds as if your employer did all they could to assist you with regards to your ability to work and they allowed you time off during your recovery. Unfortunately, it sounds as if you are not able to work regularly on a full-time basis due to your ongoing headaches etc. In the UK, an employer cannot fire you for simply taking time off. However, if a worker is regularly unwell and unable to work their will come a time where they will simply have to terminate that workers contract – even if they are unwell due to an accident at work – as it would become prohibitively costly to retain that worker. As long as they then follow the employment rights laws and terminate the position correctly then they are allowed to do so legally.

      If you have any concerns as to how your employer dealt with the termination of your position, you should seek the advice of an Employment Law specialist immediately.

  179. I was at work and my foot caught on phone wire under till causing me to fall and break my hip , had to have surgery the same day to pin it back on, was off work for 5 months still attending hospital for X-rays for up to 2 years as still a chance the bone could crumble and would need hip relaced,, where do I start with claiming compensation it’s all so confusing. Helen

    • I appreciate your distress here and I understand that the process of claiming compensation against an employer can seem scary and confusing Don’t worry though, we are here to help and your situation is exactly why the right to claim compensation after a nasty accident is an important legal right that we must protect.

      At Direct2Compensation we have worked hard to make our claims process an easy to understand one and we work with some really good caring Solicitors who will take the stress out of claiming so that you can focus on recovery and life.

      Your injury is clearly very serious and will undoubtedly have some permanent implications for you. My initial view is that the phone wire was a hazard that should not have been present and that in allowing such a tripping hazard to be in situ is a breach of your employers obligations towards your health and safety whilst at work.

      I would very much like to bring your situation to the attention of one of our accident at work Solicitors as I believe that you have a viable claim here. Any claim would be made against your employers ’employer liability insurance’ policy and if successful, you would be able to claim compensation for the pain, distress and damage caused to you by the hip injury and also recover any and all lost income – both previous and future.

      Please call us on 01225430285 or email your contact details to me so that I can call you (ian@direct2compensation.co.uk). We work on a fully No Win No Fee basis and you could pursue your claim safe in the knowledge that you would not be risking your own finances in doing so.

      I hope this helps! I look forward to speaking with you.

      Best wishes

      Ian

  180. Hi I had a accident at work I work on a building site whilst picking up a 40 kilo steel lintle that was on the floor and wet in an untidy yard it fell from my shoulder on to the inner crease of my elbow causing a large deep cut. The lintle should be in racks and dry. Can I claim competition even though I have had health and safety training ?

    • Health and safety training provision is an important requirement for all employers to provide to all staff, especially those working in dangerous environments such as construction sites. However, simply providing Health and Safety training does not in and of itself absolve an employer from responsibility should an accident then occur.

      The key thing with any claim for personal injury compensation is that to succeed, you need to be able to establish ‘negligence’ against an employer or 3rd party. In your case, it seems that the employer does have questions to answer in regards to the condition of the working area – you mention that it was an untidy area and that the lintle should have been dry and on a rack. In this case, I think we should look further in to this accident at work and see if we can help.

      I’d need a few minutes on the phone with you to take a little more information and would then get one of our specialist laceration at work Solicitors to contact you to discuss taking this claim further. Please call me on 01225430285 or email your number to me so that I can call you (ian@direct2compensation.co.uk)

  181. Hi I had a accident at work, I was on the top part of a kick stool, my supervisor went passed with 2 milk crates and hit the stool which I then lost my balance which caused me to fall. I went to hospital was told soft tissue damaged and sprained told to rest for 7-10 days. Can I claim against them.

    • This is most certainly a viable claim for accident at work compensation. Whilst your supervisor never meant to knock you from the kick stool, the fact that they have indicates that they were either not concentrating or that something else was in their way. Neither of these issues would have been your fault and as such, I believe that we should commence a claim for accident at work compensation for you.

      Please call us on 01225430285 or send your number to us via email to: justice@direct2compensation.co.uk and we’ll call you to take the initial information needed to get this claim up and running.

  182. Injured my knee ligiments carrying a granite island kitchen work top which is 3 metres long 900 wide with one other employee which was carried over uneven grounds which is how my knee twisted as the weight was far to heavy and my leg slipped does my work still have to pay me when off work and could I put a claim in

    • Your employer does not have to pay your usual salary whilst you are off due to the knee injury sustained at work. Employers are not obliged in law to pay usual incomes to injured or unwell employees even if they are away from work because of an injury or illness that happened whilst at work.

      However, our view is that you can make a claim for accident at work compensation here. Your employer has tasked you with carrying an obviously heavy and large item in a way that would contravene manual handling guidance and that exposed you to a heightened risk of injury. When tasking staff with moving obviously heavy items an employer has a responsibility to make sure that the workers can do so without risking injury. In this case, it may well be that the item in question should have been moved on a trolley or similar item or that the ground should have been leveled to make it safer.

      If we do pursue a claim against your employer on the grounds of employer negligence, not only would we seek compensation for the injury to your knee ligaments, but we would also look to reclaim any lost income that you incurred during your enforced absence from work. When our specialist accident at work Solicitors obtain an admission of liability in any claim, they also ensure that the claimant makes a special damages claim to recover any lost income or costs incurred that can be directly attributed to the accident at work.

      Please call us on 01225430285 or email your number to us (justice@direct2compensation.co.uk) and we’ll call you. We would only need a few minutes on the phone to obtain the basic information needed to enable us to link you with the right specialist workplace injury compensation Solicitor.

      We look forward to speaking with you.

  183. I hurt my back at work whilst attending to a residents personal care. I did what I could on the bed, the bed was at a comfortable level for me. The resident managed to move a little and began lowering his legs off the bed. I knelt on the floor to help him put his trousers on when I felt a sudden pain and my back hurt. The nurse and a colleague helped me into a wheelchair as I couldn’t move properly and then the nurse put an ice pack on me but the pain was awful and unbearable.

    The next day I was still in awful pain and attended the urgent care clinic. I was prescribed medication and advised that muscles in my back had gone into spasm. I was off work for 3 weeks because of the injury. I am now having to attend physiotherapy and continue to take medication because of this injury.

    I have never had a return to work interview and now have to wear a support belt to help support my back whilst at work in a bid to make sure that this doesn’t happen again.

    Do I have a claim?

  184. Hi I’ve had an accident at work falling off back of wagon and shattering both heals I was stood on top of the loaded wagon when a gust of wind came blew some roof sheets up which knocked me off. I was in hospital for four days and in a wheelchair for at least 12 weeks because I did both feet. I’m now walking, but can’t go back to work because I still get pain in both feet. It’s been about 18 weeks now and I’ve been told I wouldn’t be able to claim because it was act of god. Is this true?

    • You may well still be able to claim compensation for this accident at work. Of course, we would need to find out more about the accident from you before we can offer any advice as to whether or not you have a valid claim for accident at work compensation

      You may be able to claim compensation for your injuries on the basis if the roof sheets that were blown by the wind and knocked you from the wagon were not adequately secured or if the maintenance of the establishment in question was not adequate. Also, it could be possible that the employer should have called off your work if the winds were so strong that structural damage was being caused to adjacent buildings.

      We are currently succeeding with a claim where one of our recent storms saw extremely strong winds blow down a recently built breeze block wall on to one of the workers on the building site. This too could be seen as an act of god, but the claim is succeeding.

      Given the severe extent of your injuries (I would imagine that you will have some sort of permanent damage as a result of such injuries?) and the loss of income that I would assume you are now coping with, I think it is highly worthwhile us putting the details of your claim enquiry to one of our specialist accident at work compensation Solicitors.

      Please call me on 01225430285 or email your number to me (ian@direct2compensation.co.uk) so that I can call you to discuss this further and offer some help. We only work on a No Win No Fee basis and you really do have nothing to lose. With the extent of your injuries, if we were to succeed with your claim the value of your compensation would be quite substantial.

      I look forward to speaking with you.

  185. Hi,
    I got injured at work moving a table. I was unable to move for 5 days with Lumbago and returned 2 after i was feeling better, in total was 7 days. I got a sick note from the doctor and i did explain to my manager how I injured myself over the phone and on my return to work.
    I did not get paid anything from the company only the SSp and they have deducted 1 week from my salary but much more money that i would have received if i was working that week. I’m working in this company for 8 years and ive never called sick before.
    What should i do?

    • There is no obligation for an employer to pay full salary to an employee who is away from work due to injury or illness – even if that injury or illness was caused by a workplace accident or an accident at work.

      Your only route to reclaiming your lost income is by pursuing a claim for accident at work compensation for the injury to your back. You would have prospects of succeeding if there is any element of employer negligence that we can demonstrate – such as a failure on their part to provide manual handling training or failing to risk assess the work that they had asked you to carry out.

      If you would like to discuss this further with us and let us see if our specialist back injury at work compensation Solicitors can help you, please call us on 01225430285.

    • That is not correct. The fact that an injured worker has returned to their work immediately although injured, does not prevent or preclude them from making a claim for personal injury compensation.

      The key to whether or not the injured worker is entitled to any compensation will rest on the cause of the accident. To succeed with a claim for accident at work compensation, an injured worker must demonstrate that the employer has been negligent and in this case, it is how the finger was broken and why that is important. For more information about whether or not an injury caused at work can lead to a valid claim for accident at work compensation, read my previous article on this subject here: valid accident at work claims

      You can also call us on 01225430285 if you want to discuss the situation and get our advice and assistance.

  186. Ive been working as a careaid for this carehome im currently employed. I work with autistic kids with mental behaviors. Its a crisis carehome where combative and aggressive clients live at. For all i know its suppose to be 1 on 1 with this kind of clients and we have 3 while theres only 2 staff. I had an injury recently when one of the clients had an episode and charged me with a chair and dislocated my shoulder twice. My coworker handle 2 clients while i dealt with the one that was so combative. My supervisor told me to go urgent care but i went to er instead. They ddnt see any dislocation because at the time of the incident, i tried to put back my dislocated shoulder because of pain and i cant go to the hospital and wait 2.5 hours to be seen or checked. The doc put me on modified work and 0 lbs lift restriction. My supervisor asked me to do paperworks and meds instead. But this sat, im with the same client who attacked me again and who knows what or when hes gnna strike again because of his mental problem. Though my supervisor is here, she cant help me with anything towards the client and the other staff that is working with me is working with 2 combative and unstable clients now because im injured and cant help him at all. She didnt even payed me for leave to rest or anything and she acts like nothing happened at all. Please help me

    • In the UK, your employer will be liable if they have failed to provide the correct level of staffing and therefore exposed you to an undue risk of injury. Whether or not you can succeed with a claim for compensation here will depend on whether or not your employer has been negligent in that regard. You need to find out whether or not there is a requirement for 1-2-1 staff to client ratios and whether there had been a risk assessment in place to cover the client in question. If so, did the employer adhere to their own specified requirements?

  187. I got injured on workplace on the 3rd of July my finger got broken by a harmer and I have taken the doctor of my boss the found that is serious injury an they gave m 6 weeks t stay at home, s after 4weeks I have being called t come back t work and still injured, they told m that I won b paid if I don’t work and I working now and I’m still injured on my finger at the left hand side, I don’t wht t d/t say

    • In the UK, there is no requirement for an employer to pay an injured worker their usual salary if they are unable to work due to injury or sickness – even if the injury or sickness was caused through their work. With this in mind, many accident at work victims are motivated to claim compensation from their employer as it is the only way to recover the lost income. In your case, you may have a viable claim for accident at work compensation if you can demonstrate that your injury was caused by employer negligence – such as a lack of training, a failure to provide protective equipment or through dangerous working practices.

  188. I was injured at work 6 weeks ago, Our training is ment to happen every six months, my training has not happed for a year. I was pulling bottles forward from top shelf, i was stood on a kickstool that has wheels on it. As i lent forward the kickstool moved causing me to loose balance. One of the Bottles fell off the Shelf and hit my wrist at the same time i put my hand out to stop my self falling. I have been to the doctors and hospital. I had a xray and mri scan. I was told that i had torn lingaments in my hand sprained my wrist and had soft tissue damage. I was told after six weeks i can come back to work on light duties, However after having return to work where light duties where agreed. They have put me back on heavy lifting duties while my hand is still strapped up for support. I normaly work seven hour shift, However the night of my accident i was given 12 hours of work. The next day i told my manager what had happend and that i had hurt my hand and been to the doctors. I had asked if i could take a week off unpaid/Holiday, i was told no and had to work a full week, Till i could no longer take the pain and had to be signed off sick for the 5 weeks. Could i be able to claim anything from this.

    • Edit, The accident was reported in the accident book, The reason im still wearing my support brace is that cysts have formed around the trauma area of my thumb, The hospital have said they should go after 3 weeks, However if not i have to go back to my doctors.

      • You state that your employer failed to provide you with the training that should happen every six months and that you were not given training for over a year. If the 6 month interval is a requirement of the employer they have failed and would have a case to answer in terms of employer negligence.

        In this case I think you should be pursuing a claim against the employer and this is something we would like to assist you with further. Please email your contact number to us via justice@direct2compensation.co.uk and we’ll call you to help you further.

  189. Can i claim against my employer which they paid me off in 2013.

    1 when i injured my shoulders in clearing ice from a path my spade hit a rissen slab in which the pain shook me from my hands up to my shoulders i reported it to my upline boss. Over the years since 2011 till 2013 ive been fighting my case. But my boss didnt report it that i had a accident.

    2 when i first went to see doctor told him what happened but ive found out that he didnt put it in my medical notes all he said was get some physio. This is 2017 my symptoms have got worse my wife is my carer im now only on bebefits. Can i sue them both.

    Mr J Allan

    • If your accident happened in 2013, you will now be barred under UK law from taking any further action against your employer or their insurers. UK law allows the victims of a non-fault accident a maximum period of 3-years from the date of their accident in which they can make a claim for compensation. Failure to make a claim within that period will leave you statute barred and unable to do anything.

      Also, you mention that your employer has paid you off previously – do you mean that you have accepted a settlement already for the injury? If so you wouldn’t be able to return for further damages anyway – even if it now transpires that your injury is worse than you had initially anticipated.

  190. Hello,
    Recently my mother was injured at work. She fell down a couple stairs and broke her ankle, her employer did not offer assistance or call an ambulance; she almost fainted as well. Her employer runs her own company and I am almost 100% sure she did not go through any saftey procedures or even has workers comp for her company. Is my mother possible to sue and report a claim? Is there anything we could possibly do? She’s a single mother and this is her only form of income.

    • In the UK it is obligatory for employers to have employer liability insurance cover and any claim is usually made against that. If your Mothers employer does not have insurance, it is possible that a claim could be made against her personal wealth. Of course, this makes claiming compensation a little more difficult and far more awkward.

      However, in theory if there is a problem with the stairs in question or if the working arrangements/practices make it likely that an injury could be suffered, your Mother may well have a viable claim for accident at work compensation.

  191. A service user kicked me in my shoulder. The doctor & physiotherapist said I have a rotator cuff tear. I worked for 3 months after accident but after repeatedly asking for light duties and this not happening I had to go of work with the support or my doctor & physiotherapist. This accident was reported at the time.
    I had also requested a risk assessment to be done on the service user prior to my accident.
    My line manager said after my accident he wasn’t taking the blame as no risk assessment had been done. I’m now on half pay & my SSP runs out next week.

    • Given the request for a risk assessment being made BEFORE you were injured and the employers refusal or failure to carry out such an assessment, I think it worthwhile putting the details of your workplace injury to one of our specialist Solicitors so that they can offer you advice as to whether or not you have a viable claim against the employer. Our initial view would be that you do have a claim worthy of further pursuit and we would be happy to offer assistance.

      We would need an initial 5 minute telephone chat with you to obtain a little more information so that we could then pass this to the right Solicitor who could offer you the specific and expert advice you need. Please either call us on 01225430285 or email your contact number to us via justice@direct2compensation.co.uk and we’ll do our best to help you.

  192. I injured my knee about a week ago at work. There is a board underneath where an old drawer was removed but that onboard was left. When I hit my knee it caused a contusion and fluid to build up and there is swelling. I have been taken out of work due to severe pain. I was put on cructhes until I see the orthopedics. They said I had some arthritis there that I didn’t know about until xrays from the injury. Will I be compensated or not for this?

    • You could seek to make a claim for compensation against the employer for this accident and if you succeed, you will receive a settlement.

      I am a little confused though as to how you suffered your injury? What caused you to bang your knee? If you could explain further, I may be able to offer you a better response as to your prospects with any future claim.

  193. Hi my husband works for a company cleaning guttering and roofs and comes into contact with pigeon and bird excrement on a daily basis . Last year he also was given some acid to use to remove graffiti off a wall. He has never been given any protective gear mask or anything . Whilst doing this job he took really ill and went into hospital unable to breath and the doctor kept asking us if we kept birds at home wich we don’t. After a few day he was taken to the high dependancy ward and they diagnosed phenomenon a calapsed lung and a viral infection he was in hospital for three weeks and off work for 3 mth could we make a claim against his employer for not providing ppe . I also find it a bit odd that while he was in hospital the company he works for put every employee on a course on wearing masks and how to fit them on and wear them safely I think they panicked . Thank

    • Yes, your Husband’s employer has breached their Health and Safety obligations and by failing to provide PPE to him, they have exposed him to illness and injury that was otherwise avoidable. You can read more about claiming in such circumstances on our web site HERE.

      Please call us on 01225430285 or email your contact number to me at ian@direct2compensation.co.uk so that I can offer further assistance and help get your Husband’s claim up and running.

  194. Hi guys just had an accident at work. I fell from the roof it was around six in the afternoon took myself to the hospital blood all over me. My fingers where cut very deep by a gutter my back very painful it’s been three weeks now. My seventh finger has stitches it’s still very painful I do not know what to do when things are going on like this. So please help me out I need to find out more information.

    • If your employer has failed to provide a safe working environment when working at height, you may well have grounds for a viable claim for accident at work compensation. In this case, was there not scaffolding around the roof with a safety rail in place?

  195. i was acting senior going about duties in a dementia residential home. one member of staff on each floor one resident whom had not slept all night being very agitated aggressive loud disturbing other residents. after numerous times of trying to calm her down awoke another resident who thought it was time to get up both came downstairs I explained it wad too early to get up time being 4.40 am I then went back upstairs takin both residents with me their rooms at opposite ends of floor when I tried. to get one resident one way and one the other the one that had been awake and agitated all night started to push me in the back as wanted to go in opposite direction I physically blocked the fire exit as I didn’t want the other resident. injured I was still being pushed then continually punched in neck and right shoulder for about 100 yards both staff came to assist me one of whom had to pull the resident off me I went next day to gp who signed me off sick for 10 days bit had to go back after a week and was prescribed diazepam as wasn’t able to moveshoulder signed off for another two weeks. was informed by work I had to attend occupational health whom advised me to go back to gp for more investigation on shoulder and neck again anothersick note for 6 weeks can by tell me where to go from here pls as gp is sending me for a scan

    • We would like to get one of our specialist Solicitors to discuss this incident and your injuries with you as there could be a valid claim here. Could you please send us your contact number to justice@direct2compensation.co.uk and we’ll call you for some further details and then get the right Solicitor to speak with you to offer expert advice and support.

  196. I hurt my leg in work about 6 month’s ago turning one of my service users, am still in alot of pain with it now. But I didn’t report it to work at the time didn’t want to upset anyone or lose my job. Am struggling in my job now with this injury and been in and out the doctor’s ever since. Any advice please. Also they did no it was a struggle to turn service user, which now it take’s 3 of us.

    • The lack of an accident book entry may cause some issue in your claim, but it does not prevent you from pursuing a claim for accident at work compensation. I would imagine that given the repeated visits to your GP, your employer is aware of an injury and I would expect that you have discussed your pain with colleagues, so there could be a way of demonstrating that the employer was on notice of the injury there.

  197. Myself and wife have a claim being brought against her employer as an injury happened whilst at work moving some equipment around. The employers insurers are denying breach of duty, but the buildings and furniture (equipment etc) had not been risk assessed. In actual fact they did these 3 weeks after her injury. What does denying breach of duty actually mean?

    • When claiming personal injury compensation, the claimant must establish that somebody else was at fault if they are to succeed with their claim. Fault, or liability will be demonstrated when it is established that the defendant has been negligent, either with regards to their actions of by a breach of duty in law. It is this that is known as breach of statutory duty.

      To successfully defend a claim, the defendant is obliged under common law of negligence to be able to prove that they have done as much as possible to ensure that all has been done (as far as is reasonably practicable) to identify risks of injury and do as much as possible to reduce the risk of injury. Such steps would be to ensure that all staff are properly trained, that protective equipment is available and that maintenance inspections are regularly carried out.

      In cases of claims for personal injury compensation as a result of an accident at work, the fact that an injury has been sustained may not be sufficient to enable you to recover personal injury compensation as a breach of duty must be demonstrated.

      In certain matters, the law will require specific duties that must be met and these are commonly labelled ‘statutory duties’. When this is relevant, the law will identify what action will ensure compliance with the statutory duty in question. When a defendant has failed to carry out the imposed legal duties and an injury is sustained as a result, there is a strong likelihood that a claim for personal injury compensation will succeed.

      • Thank you for a speedy reply, so if the defendant has neglected to provide staff with correct manual handling training and equipment and building not risk assessed at all; and said back injury occurs would constitute negligence in duty?

        • If the employer has failed to provide manual handling training to their employees, there is a clear argument to be made to say that they have failed to uphold their responsibilities towards the health and safety of their staff, should any staff sustain injuries as a result of lifting and moving items.

          The lack of manual handling training and risk assessments indicates employer negligence, but this does not in and of itself guarantee that a claim for accident at work compensation will succeed, but does certainly add strength to the claimants.

  198. i worked in a school kitchen in march i slipped on some food my shoulder and lower back hurt but carried on doing my job next morning i woke in pain went to the doctors was signed off sick after having xray and scans and mri it turned out i had tore the ligaments in my shoulder hence getting frozen shoulder also . i have had a operation and now recovering which the hospital doctor and physio have said it can take 3-6 month to recover. The health and safety have said it was just one of those things and that no one is too blame I lost my job as work have said they are unable to keep my job open for me .. What can i claim

    • In theory, you can claim compensation against your employers insurance for the injury you have sustained and the losses you have incurred (loss of income etc) as a result. The accident at work that you have described is a slipping accident and we know from experience, that the injuries sustained in such accidents at work can be very painful and lead to long term recovery periods.

      With regards to making a claim against your employer, you would be able to succeed with a claim if it can be demonstrated that the employer did not have an adequate cleaning regime in place and that hazards are left on the floor for long periods. Given that it is a busy working kitchen, it is foreseeable that items will be dropped or spilled on the floor and as such, the employer should be making staff aware of the risks of any hazards or spillages by way of regular checks. If they have not done that and an item of food has been dropped on the floor and left and you then step on it and fall as a result, you would have grounds to pursue a claim with reasonable prospects of succeeding. If however, the item of food that you slipped on had only just been dropped on to the floor, it will be difficult to succeed with a claim against your employer as the courts would find that there was no way that they could have placed any warning out or removed the hazard before you stepped on to it.

      Given the extent of your injury and the fact that your accident at work has cost you your job, I think that it is wise that we present details of your accident to one of our specialist Solicitors as they may well wish to pursue this for you.

      Please either call us on 01225430285 or email your contact details to me at ian@direct2compensation.co.uk and we can then have a more detailed discussion about your injury and the accident and then ascertain whether or not you have a viable claim for accident at work compensation.

  199. Good day
    I had an accident at work when I moved a heavy table. It was around 6 months ago. The table slipped out of my hand and landed on my foot, causing me injury.

    I went to the Doctor the day after the accident where x-rays were taken and I was then signed off work for one week because of the injury. My employer did not fill in an accident book.

    My foot injury is now causing me considerable pain and discomfort and as I work in retail, I am on my foot all day.

    Please can you tell me what I must do.

    • If your employer has failed to provide you with manual handling training so that you know how to lift and move items safely, or failed to provide you with gloves or other suitable lifting equipment, you may well be able to hold them liable for the injuries you have sustained.

      As they have not made a record in an accident book, you should put the details of the incident and injury in writing and send it to the HR department with a formal request that they note the details of your accident at work.

  200. My mother works in the fields picking raspberries. You walk all day long on rough ground (over turned rocky dirt). She has tripped and fell twice. The first time she told the foreman wich according to my mother didn’t bother even to ask her if she was o.k or even write up an accident report. The second time she fell she said that she didn’t even bother to tell him because according to her nothing was done the first time. Well, last Friday she tripped again. This time was bad. After a few co-workers helped up she went and reported the fall. According to my mother, she was asked if she wanted to go home. She asked them to write up an accident report because this time her arm, back and head were hurting. She continued working however she could until the shift was over. This happened on Friday. She doesn’t work on Saturday because sh takes care of my sick sister. Sunday she called me saying that she was in pain was going to call her job and tell them that she was unable to work because of the fall on Friday. She was told that the HR person was not there and that she would receive a call back wich didn’t happen. Today is Tuesday, i will be taking her to the ER because she is hurting bad. What should she do?

    • Your Mother needs to make sure that the employer has made a record of her injury at work. It is important for employers to keep records of injuries at work and workplace accidents so that they can monitor their actions and minimise the risk of a repeat of any such accident.

      In the UK, workers who are unhappy with their employers approach to health and safety at work can report the employer to the Health & Safety executive if they feel that the employer is failing to uphold their responsibilities with the correct reporting of accidents and employer safety.

      You have asked a good question on this issue. Our article about employer responsibilities regarding injuries at work will give you further information and advice on this subject.

  201. Hi I climbed a pallet at work about 5ft high I fell off and fractured my hip. I understand this was my fault however we are under immense amounts of pressure at the supermarket I work for to hit targets . Do you think I have the right to claim ?

    • Steven

      You may have some grounds to pursue a claim for compensation against your employer here, but it is likely that you would have to accept some form of contributory negligence.

      If your employer has provided you with the correct equipment to get items that are at height (such as a step ladder or kick stool) and trained you to use the same, you may struggle to hold them liable for your injuries. However, if the employer is placing staff under intense pressure to work at speed and hit targets at any cost and it is therefore not possible to work safely, you may succeed with a claim for compensation.

      Given the severity of your injury, it is certainly worthwhile for us to look in to this further for you. I would like to speak with you as there could well be a viable claim for accident at work compensation here. Please email your contact number to me – ian@direct2compensation.co.uk so that I can call you for a quick chat about this.

    • In the UK there is no legal requirement for an employer to pay an injured employee their usual or full salary if they are unable to work due to ill health or injury. This applies even when someone has been injured in an accident at work.

      The only legal requirement is for an employer to ensure that an injured or unwell employee who cannot work due to injuries suffered in an accident at work receives Statutory Sick Pay (SSP). This leaves an injured employee with a heavily reduced income until they are able to return to work. Whilst it isn’t an immediate fix for this problem, one of the benefits of succeeding with a claim for compensation after injuries suffered in an accident at work is that the claimant can also seek to recover all lost income and expenses by way of the special damages element of their claim, something we at Direct2Compensation will ensure is claimed in full.

      We understand that coping with a loss of income after an accident at work is a very stressful and troubling situation. You may find this article of interest as it provides more information about coping with a loss of wages after an accident at work.

  202. For around 2 to 3 years now, I have been asking my employer to make adjustments to the equipment we use to change machinery rollers in the manufacturing process I work on for the company.

    After speaking with Health & Safety representatives, they have seen room for improving the equipment but nothing has been done.

    The lack of any action has caused me to suffer several back problems and absence from work with a loss of pay.
    Several times I pointed out to my employer what should have been changed or improved to make work tasks easier and less dangerous. On several occasions, I have ended up suffering from sciatica and back problems.

    No risk assessment has been caried out and my employer has also put me on a warning for the time I have had to have off due to my injuries.

    Can I make claim against my employer for their negligence towards my well-being and health & safety at work?

    • It certainly sounds as if your employer has been negligent towards your health and safety at work. The only problem I could see with your claim is whether or not you are within the 3-year claim period.

      However, I would like to investigate this further for you as I think you may well have a good claim here. Please send me your phone number to justice@direct2compensation.co.uk or call us on 01225430285 so that we can pursue this further for you.

  203. on 22 May 2017 I had an injury at work. and it was identified that I had a torn legaments and due to this injury am now attending physiotherapy on Tuesday and Friday’s from that date. so my question is should the company provide me with the transportation to the physio or should I be the one who transport myself? if the company should provide me the physio and the staff support is not willing to do that what should I do? cause in my case some ppl where being catered transport by staff support and am not. what is exactly the right procedure regarding transport

    • Thank you for commenting on our article about your rights after an injury at work. I am sorry to read that you tore ligaments as such injuries are extremely painful and can take a lengthy period of recovery.

      I’m afraid that there is no hard and fast answer to your question regarding your employers responsibilities and whether or not they have an obligation to provide you with transport to and from physiotherapy appointments. In the UK, there is no obligation for employers to provide transport to or from medical appointments. In most cases, employers will not provide such a service as they would deem it to not be their responsibility to do so. Indeed, in cases where employers do provide such transport, it is a rarity and will depend on the contract of employment held by the injured employee.

      It may be that you have a viable claim for compensation against your employer for the injuries that you sustained. In the UK if you succeed with a claim for compensation, you can claim compensation for the injuries you have sustained as well as recovering any lost income and costs incurred as a result of the accident and injury. This element of a personal injury compensation settlement is known as a ‘special damages’ claim. In your case, if you succeeded with your claim, you would be able to claim the costs for any tranport and parking fees that you incurred whilst attending physiotherapy.

  204. I am a postman. Whilst delivering a parcel to an address, I was attacked by the owners dog as he answered the door. The dog ran from behind him and bit me on the lower left leg. The gash in my leg was aproximately 3cm long and 1cm deep, plus other cuts which I have photographic evidence of.

    Can I claim anything. ?

  205. Probably something or nothing here but while at work today tidying the shop floor I banged my head on a glass shelf used for propping that’s hidden between arms of clothing. My head started to swell and suddenly became nauscious and dizzy. I have been sent home from work after completing an accident form. Just wondering if I could go further with any action or if it’s best left?
    Thanks

    • Kieran

      It sounds like this shelf was invisible and therefore a hazard that should have not been there. In this case, I’d be hopeful that you have a valid claim for compensation.

      Clearly, we need to know more to properly advise you and as such, please send me your contact number by email to (ian@direct2compensation.co.uk) and i’ll call you to take further information and help you get this started.

  206. Hi odd question here i work alone in a busy fish shop I was serving putting gravy into the container turned to answer customer while I push the lid on put to much pressure on one side of the lid and exploded into my face, as was on my own i rushed into the back splash water all over me went back to serve customer and straight away went for help do i have a claim no official break and working alone thanks
    Karen

    • Karen

      Hi, the situation you describe is an unusual one. The fact that you were working alone would not necessarily lead to you having a successful claim as some jobs are done on a solo basis. In your case, the fact you were working alone did not in and of itself cause you to sustain injury. The cause of the injury was the pressure applied to the container lid and the hot fluid within the same.

      Your prospects of success will come down to training from the employer and whether they have adequately staffed the workplace and risk assessed the role. Perhaps the containers used for the hot gravy are not adequate?

      We would be very happy to investigate this further for you and it could be that our specialist Solicitors are able to locate an avenue of liability that would enable the claim to proceed.

      Please send me your phone number to: ian@direct2compensation.co.uk and I’ll give you a quick call to take a little more information and then get the right specialist solicitors to discuss this with you further.

      I look forward to hearing from you.

  207. Hi lan few weeks ago I got a injury to my knee due to pushing benches and and over worked I spent 3 days on the same job walking a distance of a round 7 miles a day on the 2nd day I told a so called supervisor that my knee was hurting and he’s response was at least your not doing it on your own I was dragging my left leg by the end of the day it didn’t really get any better over night and the following day I was put on the same job by the 3rd say I could barely walk went to the doctor s that day and got signeous of work for a month and my doctor advised me to find new work there was nothing broken but badly strained I haven’t been back to work since I just feel let down by the company just wondering if u thought I had a case thanks

    • Jamey

      Thank you for the information about your knee injury sustained at work. You may well have grounds for a claim, but we would need to speak with you to find out a little more about the work and the injury in order to advise you properly.

      If your employer has failed to provide adequate training regarding lifting and moving, failed to provide the right equipment to move the benches or even failed to properly risk assess the work, you are likely to have grounds to succeed with a claim.

      Please forward your contact number to us at: justice@direct2compensation.co.uk and we’ll call you to provide the help you need.

      Yours sincerely

      Direct2Compensation

  208. Hi I worked in the care sector a few months ago, I was not earning minimum wage due to my employer not paying correct travel time. I also injured both shoulders due to working 6am till 6pm. When i was signed off sick I was sacked via text message.

    Where do I stand with this please
    Christina

    • Christina

      Hi, I cannot advise on the payment issue – that is an employment law matter and not something I have sufficient knowledge of to assist you.

      However, with regards to your shoulder injuries you may be able to pursue a claim against the employer for these problems if they have been diagnosed by a Doctor and noted as a work related/repetitive strain injury. A claim against your former employers for the shoulder injuries would only succeed if you can demonstrate that you were not provided with adequate training and guidance on lifting or that the employer overworked you and failed to provide adequate support and equipment to minimise the risk of injury.

      If you would like to discuss this further, please forward your contact number to me via: ian@direct2compensation.co.uk and I will gladly call you to offer advice.

      Yours sincerely

      Ian Morris

  209. Hi Ian,
    I had an accident while driving back from a company meeting, no fault of my own the other driver and Insurance company admitted liability.
    The problem is I had several months of work and then resigned from the company recentley to take up a new position, since then I have still got trouble with my injury and it looks like under medical advise I will have to retire from work for good.
    Can I go back to the company where the original accident happened while on company business and make a claim because I cant carry on working due to Chronic problems sustained under there employ. Kind Regards Stephen

    • Stephen

      Thank you for taking the time to share your situation. I am sorry to read of the severity of the injuries you have sustained and how they seem to be causing you to be forced to retire.

      The only party against whom you can pursue a claim is the party responsible for the accident in which you were injured – in your case, the driver responsible for the incident and their insurers. Have you already pursued a claim for the injuries you sustained?

      Unfortunately, your previous employer is in no way responsible for the situation in which you find yourself and will therefore not be required or liable to make any payments of compensation to you for the injuries you sustained. Although you were employed by them at the time and returning from company business, the accident was not an accident at work, but a road traffic accident.

      I hope that this helps you.

  210. Hi I recently had an accident at work where I was opening a curtain on a trailer when the strap snapped causing me to fall to the floor I would like to know if the company are liable to pay me while I’m off work

    • Andrew

      Thank you for contacting us. I am sorry to hear about your accident at work and the injury you sustained. I hope you make a full and speedy recovery.

      Unfortunately, in the UK there is no legal requirement for an employer to pay an employees usual salary if they are away from work due to ill health or injury – even if they were injured at work. Whether or not your usual salary is paid will depend on the employer and your contract with them. Most commonly in the UK, employers opt to pay staff Statutory Sick Pay (SSP) rather than their usual salary. This is currently just under £90 per week and clearly insufficient income for a working person.

      If your employer will only provide SSP whilst you are away from work, the only way you can claim your lost income is by succeeding with a claim for compensation against the employer – both for the injuries you sustained and also for your special damages (loss of income and costs incurred). Given the nature of your accident, I would suggest that you have a viable claim against the employer for compensation here. Whilst the strap snapping may have been an unfortunate accident, it could be that the employer has not carried out adequate maintenance and inspection of the wagons/curtains etc and as such, they may be liable should you pursue a claim.

      I would be happy to discuss this with you further and get one of our specialist accident at work Solicitors to review your prospects for you. If you would like to find out a little more about your options, please email your contact number to me at: ian@direct2compensation.co.uk and I’ll call you to take a little more information.

      I look forward to hearing from you.

      Yours sincerely

  211. My wife had a box fall on her head at Chick-Fil-A. She asked to go home to check it out, and the employer advised her to finish her shift.

    Is this considered negligence?

    • In the UK, an employer cannot prevent an employee from seeking medical attention for an injury. Refusing to grant someone access to medical attention is an act of negligence as it is only a qualified Medical Practitioner (such as a Doctor or a Nurse Practitioner) who can diagnose and confirm an injury.

      An employer may well doubt that a worker has been sufficiently injured to warrant medical treatment, but that is only a doubt and could well prove to be a misjudgment. As such, best practice would be that an employer ensures that a medical expert assesses the injury at the earliest opportunity.

  212. Hi,I was currently injured at work which involved me falling out of the back end of a truck due to the driver driving to fast (after being told to slow down by a Co worker who was in the back end of the truck with me) well I went to the hospital and had a CT scan done then later went again and had a MRI done and the MRI shows I have 4 vertibre’s with contusions..my employer is paying for all the medical bills (which is happening) but they said they were gonna pay me as if I’m still working but haven’t done so yet..I’m just wondering what my rights are and how to go by this..

    • Colby

      Thank you for contacting us. I am not sure where in the world you are but if this has happened in the UK, I would say you have a valid and viable claim to be made against your employer.

      The way that you are being asked to work would appear to present an inherent danger to your safety and is a practice that I would question the use of.

      If you are in the UK, please email your contact number to us and we’ll call you to help get things started for you.

      • No I mean they let me off work to do therapy but would still pay me biweekly as if I was still working but haven’t paid me yet

        • If they have said that they will be paying your usual salary, then you should hold them to this. Speak to your employer regarding this matter and ask when you should expect payment.

          In the UK, employers are not obliged to pay full sick pay as a standard benefit and it depends from employer to employer and what kind of contract of employment an employee has as to whether or not they will receive their usual pay if they are off work due to injury or illness.

  213. Hi on the 4th of this month I’ve got. Hu rt @work my fingers one finger is short now and the other one have a hole I’m still book off by doc so I want to know if why they take 75% on my wages and can I claim anything doctor didn’t give me any form

    • Nash

      Your Doctor doesn’t need to give you a form to claim compensation. Please call us on 01225430285 so that we can find out more about your accident and the injury. We can then advise you properly as to whether or not you have a viable claim for compensation against your employer.

      Yours sincerely

  214. Hi, I was injured at work in January following an assault. Following xrays it turned out I had two fractures, a severed ligament and soft tissue damage. It was explained to me that the ligament was bleeding internally and that the blood calcifies overctime. I am still off work as per doctors advice.
    I have been called to a meeting at work and I am worriedvthey will sack me. I only started this role in January and had no induction, training etc. Have I a claim do youbthink

    • Lou

      If you were injured as a result of an assault – an attack, then you may well be able to pursue a claim via the Criminal Injuries Compensation Authority (CICA) – with which our Solicitors can assist.

      It is hard to see how your employer would be responsible for this – unless you work in a role where you deal with people with psychological issues or physical disabilities that make them high risk in terms of violence and were not given adequate training, support, assistance and risk assessments.

      Clearly we need to know more to be able to properly advise you. Please email your number to me at: ian@direct2compensation.co.uk and we can then speak in greater detail.

      Regarding your employment rights, that is not an area in which I have expertise, so I cannot advise you. However, if you have only worked for the employer since January, they may well be within their rights to terminate your employment if you are unable to work through ill health. I would suggest that you seek professional advice on that issue from an employment solicitor.

  215. I sew at work, I got moved to a different area where work was harder on my hands. I complained about pain so they gave me a glove, complained again so I got two gloves. 3 weeks ago I had to put in an accident report cause i had pain in my hand and wrist that hurt to put more pressure on it. This is all after complaining several times to management, leads, and supervisor that I was in pain and having problems with this new work. Today hurt my same hand and decided to go to the doctor. The manager filling out my paperwork gave me grief, let me know my hour pay would be cut down if I got light duty and acted as if I faked the whole thing. Doctor gave me 3 days of light duty, prescription and said I needed to wear a brace and especially wear for sleeping. I’m doing so much suffering from this when I have tried informing so many times of pain and problems, now will lose salary and have pain in my hand, anything I can a do

    • Samantha

      Hi, I am sorry to hear that your work is causing you pain, discomfort and an injury that has lead you to needing to see your GP. It is good that you have reported these problems to your employer and helpful that an accident report has been made as this could help in any future claim should one proceed.

      Whether or not you can claim compensation will depend on varying factors, such as the nature of the job and the training (or lack of) provided by your employer. I would very much like to speak with you to discuss this as a few minutes on the phone with you will enable us to properly assess your claim prospects. Please email your contact number to us at: justice@direct2compensation.co.uk

  216. Good day Ian,

    I am working for a company that manages a number of restaurants and bars.

    Because of the late working hours, we transport the employees back to their homes after their shifts.

    One of the trucks we transport the employees with was involved in an accident over the weekend.

    Can we open claims for the injured employees with the WCA, even if they have signed out from their shifts?

    I have read that a claim can be submitted if the injury was incurred because of an employees employment at the company…am I understanding this correctly?

    Your guidance with this will be greatly appreciated.

    Kind regards,

    Corlé

    • Corle

      Thank you for visiting our website.

      On the basis of what you have said, I believe that you may be making enquires from outside of the UK? If this is the case, I cannot really offer advice that is of any use.

      We work solely within the UK legal system and act on accidents that have happened in the UK or due to the negligence of a UK based organisation. As such, in your case I don’t think we could help. I may be wrong of course, in which case please call me on 01225430285 so that I can offer further assistance.

      Yours sincerely

      Ian

  217. Hi Ian,

    I have had an accident at work where I badly broke my leg. However because I’m a director of the company concerned I have been told I cannot make a claim, because I would be suing myself!!

    Do you think it is worth pursuing this?

    Thank

    John

    • John

      Thank you for visiting our website. Being a Director of the business does not mean that you have no legal rights to seek compensation, indeed, we currently have a couple of claims being pursued for Directors of businesses that were injured whilst at work.

      Clearly, you have sustained a nasty serious injury and with this in mind I can appreciate why you are investigating your options. Whether or not you can claim will depend on the nature of the accident and how it happened.

      Can I suggest that you email your contact number to me so that I can call you and we can have a quick chat about your accident? We could then advise as to whether or not we think you have a viable claim?

  218. I was attacked by a resident at work. I was bitten, had scrapes to my arms, bruises to back of leg from being kicked. I was elbowed in my breast and was very traumatised and needed two weeks off to recover. I work in a general nursing home and the resident clearly had mental health needs. I am not trained in restraint practices as we are not an emi unit.
    I have been informed that I will only get statutory sickness pay.

    • Lauretta

      Hi, what a nasty incident you describe. It would sound as if your employer has failed to ensure your safety at work and that there could be a claim for compensation in this. Sadly, there is no obligation on your employer to pay your usual salary whilst you are off ‘sick’ – even if the injuries were caused in an incident at work. You are entitled to SSP, but this is currently only £89.35 per week – and only available for up to 28 weeks. This situation regularly leaves people massively out of pocket.

      Please send me your contact number so that we can call you to take some further details. If you were to succeed with a claim for compensation, you would be able to claim compensation for the injuries you sustained and also to reclaim any lost income or other costs.

  219. I was at work and I stepped off some wood in the yard. My ankle just buckled on me resulting in a grade 3 sprain with a torn ligament but I had trainers on and not my steel toe cap boots. Out of work for 5 week. I would just like to know where I stand really *no pun intenteded*

    • Callum

      We can certainly look at making a claim for you – but we would need to know more about the workplace, why the wood was in the yard and the nature of the job before we can advise you fully.

      Please call us on 01225430285 or email your number to us. A very brief chat over the phone will enable us to properly advise you as to your rights, what options you have and how we can help.

      We look forward to hearing from you.

      Yours sincerely

      Ian

  220. I was put on job untrained and unsupervised which resulted in a muscle strain injury. I have been off work since. I work for an agency on an ad hoc basis which suits me because of long term mental issues caused by my mother’s suicide and finding my father dead after he had been dead for a week. This incident has seemed to have made my mental health worse. I was not provided with pep and had no information on health and safety issues. I have noticed vision in one eye is blurred magnified and wavey which makes me feel nausius. I have found out lasers are used which shone into my eye which explains moments of double vision during this shift. I have lost confidence with the company I am hired out to and do not want to return. Any information would be appreciated as my financial future looks bleak.
    Thankyou

    • Kevin

      It would seem that you have a couple of claims for compensation here. Firstly, the muscle injury. If your employer failed to provide you with manual handling training and supervision, you may well be able to claim compensation against the employer on the grounds of employer negligence for this injury and any loss of income associated with it.

      Secondly, the eye problem. You should certainly get this diagnosed by Doctors and confirmed. If the employer is using lasers and not providing eye protection, they are clearly breaching your Health & Safety rights.

      I suggest that you either email your number to me or call us on 01225430285 so that we can take a little more information and then link you with the right specialist Solicitor to pursue your claims.

  221. I had a bad accident on my thumb ..I didnt claim because i was told i would be sacked instantly ..its been over 3 years .I work with this injury all the time, because its manual work and use my hands all the time on machinery and with hand tools …it can be very uncomfortable ..Can I claim any sort of benefit for working with this injury .cheers Daz

    • Darren

      Unfortunately, there is nothing you can do regarding your injury in terms of any claim for compensation. If the injury gets to the point where you are disabled by it, you may be entitled to disability benefits, but that would not be compensation.

      The law only allows a maximum period of 3 years to take action. Your employer has behaved terribly in pressurising you not to claim with the threat of dismissal. They have undermined your legal rights and left you in the situation in which you find yourself.

  222. Hi, I have recently had a accident at work. I was cleaning up some glass that someone had left in the stock cupboard, on the cupboard someone had put a 6ft banquet table (legs folded down) to get all the glass up I had to move the table (the table shouldn’t of been left in the cupboard) as I moved the table the table collapsed on me causing me to be trapped. I was trapped down the left side of my body. I was trapped under the table for 20 minutes before one of my colleagues found me. I was taken by ambulance to my nearest hospital and spent 3 days in hospital having X-rays, scans and ct scans thinking I had internal bleeding. Luckily I didn’t and I have severe bruising to my muscles and tissue under my rib cage and in my stomach. Doctor has given me 2 weeks off work. The problem is I am only part time so because I don’t work more than 16 hours I’m not entitled to sick pay. Do I have a claim?

    • Sam

      On the basis of what you describe you most certainly have a claim worthy of further pursuit. The fact that you only work 16 hours per week is irrelevant to your rights to claiming compensation.

      We would be very happy to assist you with a claim and as such, we invite you to either email your contact number to me or call us on 01225430285 so that we can take the further information we need to make sure we link you with the right specialist No Win No Fee Solicitor.

      We look forward to hearing from you.

      Yours sincerely

      Ian

    • You can not be dismissed (legally anyway) simply for being involved in a road traffic accident – whether you are at fault or the innocent party.

      You can only be dismissed legally for acts of gross misconduct, continued breaches of company discipline (that have been noted and dealt with by an employer) or through a genuine redundancy process.

  223. i started noticing a heavy smell of paint in my work station. asked my team leader for a mask to reduce the fumes i was inhaling he gave me a look as if i was crazy and said ok and rushed off then 20 minutes gose by no mask yet here he is talking with someone down the line laughing with this person both staring at me i then 15 more minutes went by i titlted my head up to look at a scan in light and blacked out came to and my knees were cut open i stood up and headed for the door for fresh air i get screamed at what are you doing then i responded with i quit am i screwed for getting my previous unemployment insurance claim still waiting on a answer do i have a case or this is all my fault?

    • Dave

      Thank you for taking the time to visit our compensation website and raising your situation with us.

      If I understand your comment correctly, you quit your job and walked away as a result of this incident and the employers lack of assistance to you. If this is the case, it will not have any relevance to the outcome of a claim for personal injury compensation if you chose to pursue one. Indeed, the only small issue would be that you would not be able to claim any loss of income relating to this accident/incident as you terminated your employment rather than being unable to work due to ill health.

      On the basis of your comment, I would be of the view that you have a claim worthy of further pursuit as there is definitely an argument to be made relating to employer negligence here. When working with substances hazardous to health, employers must ensure that all workers are provided with the correct personal protective equipment (PPE). In such cases, it is important that the employer follow (and makes sure all staff are aware of and understand) regulations in terms of control of substances hazardous to health (COSHH). In your case, this would relate to the possible effects of inhaling noxious chemical fumes from the paint that you were working with. I assume that you work in a paint shop environment, perhaps as a sprayer? Or in a workplace with such a function being performed. In such a working environment, there should be industrial strength extractor fans and all staff should be wearing protective masks that filter out hazardous chemicals. If your employer fails to provide such a requirement, they are likely to be in breach of health and safety at work regulations. If this is the case, they are therefore likely to be forced to admit liability if any claim for compensation is made as a result of an injury caused in the workplace due to such breaches.

      I hope that this information is of help to you. Please feel free to contact me by email should you have any further queries or if you wish us to help you pursue a claim for compensation against your employer. Alternatively, you can call us on 01225430285.

      Yours sincerely

      Ian

    • yes they perform paiting duties inside the factory every so often. they dont have a single air vent to vent out any fumes so when they paint the fumes build up with no possible way for the fumes to escape. if they have cameras you will see my self trying my hardest to keep my shirt over my face and call out to the team leader for a mask and injure my self. i couldn’t handle how strong the paint fumes were becoming. i forgot to mention in some of stations were the part moves its way down the line their is a excessive number of qulity marks made to the part with a highly toxic paint marker that doesn’t fully dry before reaching my work station. I do believe they were painting that day and the mixture of the paint fumes that blow around the building and fumes that lingerer off the part were really affecting me. i asked for a protective mask and he ingored my well-being after i stated can you get me a mask these paint fumes are starting to get to me. he never asked about my welfare shouldn’t have he asked me if i feel ok to continue working? do you need to step outside for a fresh air break? nothing just a dirty look and responded with ok and rushed off. i witnessed about 20 minutes after i made the request he was laughing and staring over at me with another employee. he saw that i witnessed him and immediately pulled out his cell phone and shouted im calling down to paint for your mask.. all of the sudden he decides nows the time to call after i asked 20 minutes ago….. i shook my head at him.. about another 15 minutes went by he’s no were to be seen. i tilted my head up black out for a few seconds i noticed my hand hand went forward my knees buckled slamming against the bottom of the jig i tried to save my part from stopping the line over 70 jobs shut down if i make a mistake but of course that was enough for me and i let everything shut down. i felt really unsafe and wanted out side for air i don’t believe i was in a full state of mind when i said i quit because i have bin inhaling paint fumes for 40 minutes but it was my response. i know i shouldn’t have but i wasn’t fully coherent and made a bad decision not being in the state of mind i was in. i. reported everything to unemployment insurance about the reason why i quit told them i have pictures of my injuries apparently their investigation but i know nothing will be done and ill be denied. im about to be homeless cause of some ass hole that now has two in plant sexualharasment complains made towards him after my incident and thinks its a joke when someone asks for ppe but yet he still has a job. i never received a call from the company the following day to discuss this matter like any other company would of done. this person gets to eat every single day well im left to starve i just dont think this was fair and feel hopeless iv applied everywhere no calls back… i feel im doomed when unemployment declines my previous claim from my other employer that laid me off due to shortage of work.. i know their not going to investigate anything or help me

      • Dave

        Thanks for replying. Can I suggest that you call us on 01225430285 or email your number to me, so that we can speak and take this further.

        Thanks

        Direct2Compensation

  224. Kenny
    March 28, 2017 7:52 am

    I tore my labrum at work on August 10, 2016 and thus was considered a workman’s comp case. I finally had surgery on March 7, 2017. I was required to return to light duty on March 14th. I’m a salaried supervisor and I get paid monthly. I didn’t receive any pay from workman’s comp because they have a seven day elimination period in the state of Virginia. I asked our companies HR department if I could use five days sick pay to cover the five days that I missed. They denied that request because I was out on workman’s comp. So basically, in my mind, I was punished for getting hurt on the job. Should I have been compensated by my employer for the five days I was off having surgery? Thank you.

    • Kenny

      The issue you raise is extremely common amongst the claimants who come to us after being injured in an accident at work. Whilst many people can accept injuries are part and parcel of life and can happen at any time in certain jobs/workplaces, it is very hard to accept losing salary whilst you are unable to work due to suffering an injury that happened in an accident at work.

      In the UK, there is no legal obligation for an employer to pay someone their usual salary if they are off work due to illness or injury – even if the injury was caused through an accident at work and even if the accident happened because of employer negligence.

      Morally, your employer should most definitely pay you for the five days you missed due to surgery. To think you managed to keep the time off down to 5 days is impressive and your employer should be grateful for that, but to not pay you would lead you to feel undervalued and as if you are being punished for suffering an injury whilst working for the employer.

      In most cases, people suffering an injury as a result of an accident at work are only able to reclaim their lost income by way of making a claim for accident at work compensation. This allows them to claim compensation for their injuries and also a special damages claim to recover any lost income and other costs.

  225. I got injured on duty last year at the mine twisted my ankle ddnt report my injury to the as we wer a contracting company my boss said I shouldn’t tell the doctor that i got injured on the mine he will pay all the medical bills of which he did also got my full salary for three months my question is am not intitled to some sort of compensation since I have a steel plate on my foot

    • Whether or not you are entitled to compensation for the injury will depend on the cause of the accident. When claiming compensation after an accident at work, a claimant will only succeed if it can be demonstrated that the employer (or another 3rd party organisation) has been negligent towards health and safety. This can be anything from a lack of training, failure to provide the correct equipment, the failure to remove hazards from the work area or a failure to provide a safe and secure working environment.

      In your case, the lack of a proper report of the accident happening at the mine could pose a problem to any possible claim. However, the lack of an accident book record or full report of an accident is not an insurmountable problem in terms of claiming compensation after an accident at work. If your boss or colleagues were willing to provide a statement confirming what happened it would help your case. Further, if you reported the cause of your injuries as the accident at work when you sought medical treatment, that would be further evidence in support of any claim.

  226. please advise if a person was injured on duty and claims from wca procedure that takes pace .The company offered to pay 2mths salary. Person was treated by specialist .Taken reports to wca. Doctor skips a month to do follow up on patient, does not tell person to go back to work as he cannot walk or drive. Does he qualify for salary for the month he did not visit the doctor as report states he is not fit for duty and the report stamped by police.

    • Under UK law, there is no requirement for an employer to pay employees salaries if they are away from work due to health/injury problems. It will depend on the contract of employment between the employer and employee and what is stated within that regarding sickness pay.

  227. I was on my way to park my car at work Into my company’s allocated parking area. I noticed a van was parked on double yellow lines in front right side of my way to go. The van was stationary and presumably waiting for someone. My way to go was clear with no obstruction whatsoever.
    As I drove past the van all of a sudden a forklift appeared behind the van and drove straight into my car smashing into my both windows from one side to another. It was a miraculous escape as I was caught between both the forklift blades.
    Apparently the forklift was loading behind the van in which I had no visibility and in an area not designated for loading as it’s double yellow lines. I did not expect forklift to operate freely in this busy vehicular roads. The CCTV footage easily demonstrates About the incident

    My employer reported this incident tried the company of the forklift liable to compensate me but I’ve been told that they not ready to compensate, this has caused a lot of distress although I didn’t have any injuries apart from being traumatised by this as a result I cannot focus I don’t want to talk to anyone, I did see the gp and was off work for a week, I tried my best to go to work but I realised I can’t the incident keep flashing , I just think that the other easily got away with it
    I need some advice

    • Darryl

      What a shocking incident you have endured. I can fully appreciate why you feel traumatised by this and yes, it sounds as if you were very lucky to not sustain serious physical injury.

      On the basis of your description of events, I think you have a viable claim for compensation and that with the assistance of one of our specialist solicitors, you have a viable chance of succeeding with.

      May I suggest that you email your number to me or call us on 01225430285 so that we can take some further information and then get the right specialist solicitor to discuss this matter with you.

      I hope that this helps and I look forward to hearing from you.

      Yours sincerely

      Ian

    • Tracy

      Hi, I am a little unsure as to what you mean with your question – do you mean how long does a claim take or are there time limits in the claims process regarding how defendant insurers investigate claims and how long do they have to reply to a claim?

      Regards

      Ian

  228. Hi, I have a question about 4-5wks ago I tore my ligaments in my shoulder opening a delivery gate. I put in a claim this is all going through. I was put on light duties but was asked by a manager to move a cage into the lockup, and left me unattended, I then request injured my shoulder and this was then investigated and now going through to a disciplinery on the grounds I didn’t decline even tho I said to him are you sure I should do that with my shoulder. He had plenty of opportunity to choose a different colleague? This feels like a retaliation as there was no investigation for the 1st incident?

    • Cliff

      You should put your concerns to your employer – in writing. It sounds as if you have a very strong case to defend any disciplinary action your employer is looking in to.

      The employer has no legal grounds to ‘retaliate’ for any claim you are making. Every person has a legal right to pursue a claim for compensation against an employer (or anyone else for that matter) when they have been injured as a result of negligence.

      I wish you all the best.

      Ian

  229. Hi, Im just after a little bit of advice. I work as a contractor in the mines, i recently squashed my finger on site. It immediately swelled to almost twice the size and turned purple straight away. I attended fisrt aid where i was given an ice pack and went through the process of reporting the incident. Was back on the job an hour later. The next day when i returned to site and informed them that i intended to see a doctor for a second opinion i was made to feel guilty about hurting myself and on at least 4 different occasions indirectly pursuaded not to attend the doctor. I returned home the next day and sure enough my finger was broken.
    My question is, Should they have taken me to hospital themselves straight away? Is it their duty of care?
    Thank for your help.

    • Jon

      I am sorry to hear about your accident at work. Under UK health and safety law, an employer must not prevent an injured person from seeking professional qualified medical help when it is needed. In your case, it would seem odd that the employer wouldn’t advise you to seek immediate medical treatment. Indeed, their desire to have you working whilst injured may well have placed you at risk of further injury as well as also creating a risk to your colleagues. As you are probably aware, working in a manual job such as yours where heavy tools are used, to use them you need to be fit and well and if you are injured, you may not be able to work safely. In your case, your finger injury would have undoubtedly affected your grip strength and dexterity, so allowing you to work in that condition was a risk to you and your colleagues.

  230. My brother in law works in a car spray booth and uses an upside down lemonade crate his boss provides to stand on to spray the tops of cars. He fell off this and broke his wrist and broke a bone in his foot. No accident form was completed and he has been off work for 19 weeks. He returned 2 weeks ago on a phased return to work and has discovered that his accident hasn’t been reported. His boss is being difficult and only letting my brother in law work 2 days a week although he wants to work more. His boss has employed someone else in his absence and that person is still there. My brother in law is only getting 2 days pay but is still receiving statutory sick pay. He did receive full pay for the first 6 weeks of his absence then went onto SSP. The lemonade crate is still in use. Do you think he has a claim.

    • Jackie

      The situation you describe regarding your Brother-in-Law’s accident at work and the attitude towards health and safety of his employer is something we hear quite regularly.

      Your Brother-in-Law should take a photograph of the milk crate in question – ideally when someone is stood upon it. I would imagine that his medical records show that the injury was caused at work and this would help. Your Brother-in-Law should still ask the employer to record the accident and what he could do is write to them/email the employer asking the question as to why the accident was not recorded?

      It would sound as if your Brother-in-Law has a viable claim for compensation and this is something we would be keen to discuss further with him. Please ask him to call us on 01225430285 or do email his number to us via: justice@direct2compensation.co.uk

      Yours sincerely

  231. I was working using a lorry mounted crane(hiab) and whilst lifting a pallet that was loaded with heavy blocks the pallet tilted and the blocks slipped off .this is because the blocks should OFF been badded together in a certain way then banded to the pallet this would have stopped them slipping off.as I was clearing them from the bed of the lorry lifting them I suffered a slipped disc in my back Which I needed surgery for and was off work for 7 months on ssp.when I started the job I wasn’t given no manual handling training or any sort of training in use of equipment or products.on returning to work on the second day I was subjected to aggressive and verbal abuse from the foreman and when I complained he made up a story I was.i was immediately suspended and told by my manager I’m a “bad apple”.I think this is because I started a claim.now 7 month on my solicitor says I ain’t got a case because my gp didn’t make a note of how I sustained my injury .surly that is trivial compared to how I’ve been treated.can you advise me please .thank you

    • Noel

      What a distressing situation in which you find yourself. Sadly, it is often the case that the ‘bad apple’ is the bad employer who doesn’t provide basic training and shows a disregard to health and safety. To make matters worse, they then try and turn it round on to you as the injured employee and call you the bad apple.

      Obviously, your Solicitor would not wish to close the case if they felt they could succeed as they will be acting on a Conditional Fee Agreement (No Win No Fee) basis and will only get paid for their work if they succeed for you. With this in mind, the fact that they seem to be closing the case is a bit of a worry.

      However, all may not be lost. Have you tried speaking to your GP to discuss this situation? Asking if they would be willing to link the injury for which you have had treatment? Also, was an accident book entry completed at work at the time of the injury? Was it witnessed etc?

      If your current Solicitor has not yet closed it, you should discuss these possibilities with them. If they have closed it, we could get one of our partner Solicitors to obtain your file from the previous firm and review it for you. Whether or not we were then able to take it further, I cannot say but you would have nothing to lose by allowing us to review this for you.

      Yours sincerely

      Ian

  232. Hi I had a accident at work 3 weeks
    Ago and I’m signed off for atwo least another week.I was hit on the head by the bin man .went to hospital had to have a ct scan on my head as they thought I had a bleed.no bleed but I have concussion still suffering with headaches after 3 weeks have been told may last 6 weeks my last longer.

    • Carolyn

      Thank you for coming to our website. From what you say, I believe you have a viable and valid claim for compensation. You have clearly suffered a serious concussion and as such, claiming compensation for this is something we would like to assist you with.

      Please call us on 01225430285 or email me your number to (justice@direct2compensation.co.uk) and we’ll call you.

      I look forward to hearing from you.

      Kindest regards

      Ian

  233. Hi. My Son is almost 17yrs old and he recently had an accident at work, falling down the concrete stairs! He had my arms full with boxes of meat, and the cleaner had just washed the steps, she told him to be careful, but the steps were so wet that he fell from the top to the bottom!
    We took him to Hospital immediately (10pm at night), and got home at 3am, and then we were called again the next day to take him back again. They confirmed that He had fractured his thigh bone completely from one side to the other – apparently it’s the hardest bone in the body to break – and tore his ligaments in his knee! We gave work his sick note at the end of the first week, and have been waiting to hear if he is entitled to sick pay. The only thing they did was get him to email them a photo of the bottom of his shoes – priorities!
    He has now been off work for a month and has been calling the Boss at least 2/3 times per week about any sick pay, but they haven’t been bothered with him at all; Infact they said that He needed to wait until payday to see if he gets any money in his bank (2 weeks later!). He called again today and has just been told that he is NOT entitled to sick pay, but that he should look into Incapacity Benefit!
    Unfortunately, we believe that because He is only 16 and had his hours drastically reduced towards the end of last year, he is not entitled to sick pay because he hasn’t had to pay any tax or National Insurance, so we very much doubt that he will be entitled to any benefits; so we wondered if there is anything that we can do?

    • I cannot answer as to whether or not your Son is entitled to any benefits, but on the basis of your description of his accident and injuries, I am of the view that he has a viable and valid claim for compensation.

      As the steps were wet through cleaning and no hazard warning sign had been erected, his employers will have some work to do to defend a claim against them. Your Son was carrying items as per his job role and is therefore at a risk of slipping if the floor is wet. Although the cleaner provided a verbal warning, this does not absolve the employer of responsibility for the situation.

      I suggest that you contact us – either on the phone (01225430285) or email me your number (justice@direct2compensation.co.uk) so that we can discuss this matter and get the ball rolling. If he is successful with a claim, not only will he receive compensation for the injury sustained (and a fractured thigh/femur is a serious injury) and be able to claim any lost income, he will also have the prospect of accessing specialist rehabilitation therapies that could speed his recovery.

      I hope this response is of help to you and I hope that you will make contact with us.

      Yours sincerely

      Ian

  234. I am Sonja my boss told me to clean the toilet with pool acid after one day start getting sick. I was admitted at hospital . I went back to my work place for me pay for the days that I was sick. They say they won’t pay me because pool acid won’t affect my health. I was also using my money for hospital. I’m still having pain, dazziness,shortage of breathing, headache. But they say if I’m going to do the some job is best for me to look other job.I want to make a claim . I have case or not because it seems they know that I’m going have long term problem like lung problem.

    • Sonja

      Hi, I am not sure as to what your prospects are, but I am interested to find out more about your situation so that we can give you a better view. If you are working in the UK and an employer expects you to work with chemicals and substances hazardous to health, you should be given the correct training. This is known as ‘COSHH’ training and it is the law requiring all employers to control substances that are hazardous to the health of those using them – if they are not handled correctly.

      With this in mind, it seems that your employer has not adhered to this rule and this gives me some hope that you do have a claim.

      If you would like to discuss this with us, either fill in one of our contact forms on the ‘start your claim’ page of our website or call our office on 01225430285.

      Yours sincerely

      Ian

  235. I fall down today at work but I thought was just normal so I didn’t report but when I came home I felt the pains at my knees can I report it tomorrow?

    • Matilda

      Yes, you should speak to the employer tomorrow and inform them that your fall has in fact caused injury. You can inform them that you didn’t feel any injury initially, but that overnight you’ve noticed discomfort, pain and bruising etc.

      Ian

  236. I recently had an accident at work. I am a police officer and was chasing a burglar when I slipped on mud. As I am a dog handler, I was trying to control the dog with one hand and holding a torch in the other. The dog pulled me as I tried to correct the fall and caused me to rupture my quad resulting in an operation and 6 months off work. I had to cancel two ski holidays and have had my pay docked as I was not able to look after the dogs during my sick leave. After the accident my employer has issued head torches as this was thought to be a contributing factor. Do I have a claim?

    • Hello Julie

      Thank you for sharing your situation with us. I can imagine that your job is hard enough at the best of times, let alone having to try and control a strong animal whilst in pursuit of a burglar!

      In all honesty, I am not sure as to whether or not you will be able to succeed with a claim, but I feel that the actions of your employer in terms of providing head torches to try and prevent a repeat of this incident gives you some grounds to warrant pursuit of compensation. It is clear that the employer has realised that asking you to hold a torch in one hand whilst controlling your Police Dog in the other presents a greater risk to your safety than having a head mounted torch and a free hand for balance and grip. This could give you grounds for success.

      I think the best course of action would be to contact us so that we can take some further details and then get one of our specialist solicitors to discuss this with you and take advice from learned professionals!

      You can either call us – 01225430285 – or email me your contact number via justice@direct2compensation.co.uk and we can then try to get this sorted for you.

      I look forward to hearing from you.

      Yours sincerely

      Ian

    • There is no obligation on your employer to provide transport to and from medical appointments – certainly under UK law. All your employer must do is act in accordance with their contractual obligations to you and provide a safe and secure working environment, including acting on any reports made by workers regarding possible hazards or dangers to workers.

  237. I got injured at work leading to 2 operations on my foot and 12 months off work,I contacted my job last week to say I will be able to return,they ask me to meet them only to say I have been made redundant,can they do this.

    • Patricia

      I have answered your redundancy question as best I can under your other comment. I should point out that I am not an employment Solicitor so you really should seek advice on that issue from a specialist or your union.

      Have you tried to make a claim for compensation as a result of injuring your foot at work? If not, this maybe something we could help you with. If you would like help with a claim for compensation for the injury at work, please call us on 01225430285 or email your number to me at: ian@direct2compensation.co.uk

      I hope this info helps

    • Patricia

      Any employee can face redundancy, whether they are signed off during sickness leave or not. What is important though is that ALL employees facing redundancy MUST be handled in the same way, with the statutory redundancy consultation period and support being provided by the employer.

      If you think that your employer has not handled your redundancy correctly, you should seek the services of an employment solicitor or discuss this with your union if you are a member of one.

  238. I have injury at work which has cost me so much the no win no fee company dealing working on my behalf has
    pulled out at dame minute when the case is about to go to court on the 16/03/2017, please what shall l do l need your advise. Thank you

    • Gladys

      Without knowing why the previous Personal Injury Solicitor has withdrawn from your claim at such a late stage, it is very difficult to give you advice. Clearly, the current representative that you have had working for you has now decided that they cannot pursue this further for you.
      You do have the right to seek a 2nd opinion from a specialist Solicitor, but as you may appreciate, there is very little time between now and when your claim is due to go to court. With this in mind, you need to speak directly with a specialist personal injury solicitor urgently, so that they can obtain your previous Solicitors file of papers and review the contents for you.

      Yours sincerely

      Ian Morris

  239. My boyfriend is a boilermaker and got injured at work with a fractured rib. Workman’s compensation paid out and the company took him to see a doctor, but this particular doctor told him that they are unable to book him off due to a “new health law that has been instated” and “the Commissioner doesn’t allow them to book patients off for such things anymore.” He then got told that he has to return to work the next day and continue with his usual heavy duty labour, and if he doesn’t feel better then he must return to the hospital so they can book him onto light duty. This all seems very odd to me because to my knowledge, and the knowledge of everyone around me, he should be booked off because if he moves in a wrong way, he could crack his rib completely and puncture his lung. Could someone please assist me in finding out more about this so-called “newly instated health law”, as it doesn’t make sense to me?

    • Natasha

      Hi, I am not sure which country you live in but what you’ve explained is definitely not the case within the UK – which is the area that we have the expertise in.

      Let me know and I’ll do my best to offer some guidance.

  240. Hi,
    I was injured on the 29th October 2015, I was in and out of the hospital for the rest of that year. In January 4th 2017, i was admitted in hospital and had a spinal decompression done with a donor bone was taken from my hip. Ever since then, i was not at work until the 15th August 2017. I had to return to work as the company i am working was no longer paying me my salary, but due to my injury, i had to see my doctor again and advised him that i cannot continue to work due to the pain that i am having. i have had two of my cervical vertebrates removed and fused with screws. Please advise how can i go about claiming? I have returned to work on the 28/12/16 and had a doctors appointment on the 09/01/17, upon producing my progress report to my manager, he said that i will not be be getting paid for that day and that i must claim from WCA… Can the company say that to me?

    • Afzal

      Thank you for coming to Direct2Compensation. Whether or not you can claim compensation for the serious damage to your spine, will depend on whether or not you were injured because of employer negligence.

      In most cases, if there has been an accident at work, an employee can pursue the employer for compensation. The vast majority of such claims would be made against an employer liability insurance policy.

      In terms of whether or not your employer should pay you or ask that you claim from another body (in your case you cite the WCA – an organisation I am not aware of here in the UK) depends on the circumstances of your contract of employment.

  241. I am a general worker for zesco limited company, and on november 17 last year, i got injured at work, a truck side gate fell on my head and hit me, when opening it. While we were offloading electrical wooden poles, i had a cut and i received 5 stitches to my head, up now the pain still comes back. I have not been compensated, help me please yours Gabriel K M

    • Gabriel

      Hi, your accident at work sounds painful and certainly avoidable – I wonder if you can hold the employer liable on the grounds of insufficient training or for providing a truck that was not fit for purpose?

      Unfortunately, I don’t think we can help you – as I believe that you are based (and work) outside of the United Kingdom. As such, we can’t help – Direct2Compensation are based in the UK and operate within the legal system covering the countries making up the United Kingdom. If you are outside of the UK, I would suggest that you seek the services of a specialist injury compensation solicitor based in which ever country you are enquiring from.

      I hope that this is of help to you.

      Yours sincerely

      Ian

  242. Hi, i was involved in an accident at work on monday, i was on my ppt truck heading down the wearhouse when i stoped to drop my load and the guy behind me on his forklift truck slammed in to me and his fork squashed over my foot pinning me to my truck 1 more inch to the right and id of probably lost my leg due to the forks going through my ankle!! All procedures were followed, accident book was filled in and i attended A+E were they said i have sever soft tissue damage to my left foot today is thursday im still in severe pain and no signs of my swelling going down and still unable to walk my foot is ballooned and bruising so bad. (Been taking day to day pictures) Do i have the right to a claim?? And if i claim can i loose my job?? Im in two minds off what to do as i cant loose my job, then at the same time i feel like im entitled to try and claim. I also feel i may try to be talked out of claiming when i get back to work by my bosses……. help!!

    • Leevan

      Thank you for telling us about your accident at work. It sounds very painful and I can appreciate how uncomfortable it must be.

      On the basis of your comment, I am of the view that you have a very strong claim for compensation and you really ought to pursue such a claim. We would be very happy to help you with this and I suggest you call us on 01225430285 or email me: ian@direct2compensation.co.uk

      I appreciate your concerns about claiming against your employer, but you have nothing to fear if you were to pursue a legitimate claim for compensation against them and given the nature of this injury and how it happened, it is clearly a legitimate claim. Your employer cannot dismiss you for simply claiming compensation after an accident at work.

      An employer can only dismiss an employee for acts of gross misconduct, via redundancies (which have to include the job role rather than the individual) or if you are unfit for a long while and unable to work, an employer can terminate your employment – but you don’t need to have any concerns about that as I am sure you will be fit to work well before the employer would feel the need to take any action.

      Please get in contact with me, I am confident that we can help you.

      I look forward to hearing from you.

      Regards

      Ian

  243. hi ian morris can you please advise me.
    i am currently pursuing a claim against my employer through my union, unites legal service thompsons, for an accident i had in in july 2015, but the solicitor advised me if my employer denies liability, there is no guarantee they will issue court proceedings against my employer, even although i have demonstrated employer negligence.
    i do not know why they are saying this even though everything is in order, the accident book, my medical reports etc.
    now i am thinking i should have gone through a private legal firm operating on a no win no fee basis.
    i am asking is this action legal for them to not pursue my case in court and recover my lost income and compensation for my personal injury.
    i have lost my job on grounds of capability because i am no longer fit enough to carry out my contracted duties.

    • Elli

      Thank you for contacting us. We may be able to take over the running of your claim if you wish – whilst the Union Solicitors should (and normally do) act in your best interests, we do hear anecdotal evidence that when people use a Union law firm, the outcome of their claim is often not satisfactory. Indeed, many people who have come to us in your situation have cited an apparent conflict of interest with the Union Solicitor and report their unhappiness with how things have been handled.

      If you would like us to get one of our Solicitors to speak with you and review the work done by your current Solicitors, please call us on 01225430285.

      I hope this helps.

      Ian

  244. hi please help my father died in 2004 at work while working he was a crane operator we didn’t get an injury. on duty we just receive monthly pension need help or any advise

    • David

      I am very sorry to hear of your loss in such tragic circumstances. This must have been very hard for you and your family to cope with.

      Unfortunately, I don’t think we would be able to help as the accident happened over 10 years ago. In the UK, you are allowed 3 years from the date of an accident to pursue any claim. Failure to do so within that period will leave you statute barred and unable to take any action.

      Yours sincerely

      Ian

  245. I burnt myself spilling soup at work on my arm and was allowed to put it under cold water but was not allowed to go to hospital I had to keep working and then when I asked at the end of the night I was told you have to polish cutlery before I leave that’s 5 hours working with my injury and I then at 12.30pm went with 2nd degree burn

    • Taylor

      Thank you for letting us know about your accident at work and the nasty burn injury you sustained. It was helpful that you also filled in a contact form on our website as this enabled us to speak with you in person and find out more.

      On the basis of what you have stated, we feel that you have a viable claim for compensation and to this end, we have now passed this to one of our specialist accident at work injury compensation solicitors and asked them to call you directly.

      I wish you a speedy recovery from the burn and the best of luck with your claim for compensation.

      Yours sincerely

      Ian Morris

  246. Good day.my name is Glorina. I had an exidant driving a truck at work and I’m on learnaship at 12/08/2016.I had an injary on left arm,right angle feet, injury on my heat and lost memory with a treatment for headache and my employer send me the e-mail for heering while I’m on seek leave and stop paying me what must I do?? From Johannesburg

    • Glorina

      Hello, I am very sorry to hear about your accident.

      Unfortunately, we are not able to offer you any advice on this issue as you are based outside of the UK in Johannesburg. Direct2Compensation is a UK based business operating within the legal system covering the United Kingdom. To this end, I would not be able to offer you sensible advice.

      I suggest that you make contact with a Solicitor/Lawyer based in Johannesburg and discuss this matter with them.

      Yours sincerely

      Ian Morris

  247. Ive had an accident four years ago that wasnt my fault would I be entitled to anything? Ive scars on my head and lips and was I had to get medical attention

    • Shiree

      Thank you for taking the time to visit our claims website and ask your question.

      Unfortunately, I believe that you have sadly left it too long to pursue any action. The law in the UK allows those wishing to pursue claims for personal injury compensation a statutory period of limitation in which they can register their claim. If they fail to do so within that time frame, they are barred by law from taking action.

      The limitation period for people aged over the age of 18 years at the date of their accident, date of diagnosis (for industrial illness matters) or date that they became aware of negligence in clinical negligence matters is 3 years. As you have now had a period of 4 years from the injuries you sustained, I believe that you are sadly statute barred.

      I am sorry that we cannot assist you.

      Yours sincerely

      Ian Morris

  248. I fell on the stairs in work and sustained an ankle injury. I was advised to rest it by the hospital, as I was in a lot of pain. i was off work for two weeks, and upon my return my manager voiced her anger at me “letting her down”, I was then ignored for the rest of the day resulting in me giving my notice to leave the company. I was paid sick pay initially through the bacs system into my bank account but later that same day my pay was taken out. I had to wait for three days before my pay minus my sick pay. Can I make a claim.

    • Susan

      I am really sorry to hear that one of the consequences of your accident at work was that you were made to feel that you had to leave the workplace. Employers should handle matters like this far more carefully and be more supportive.

      Regarding your question about making a claim for compensation, it is certainly something you can consider. The only way you would be able to reclaim lost income and other costs would be by pursuing a claim for accident at work compensation on the grounds of employer negligence. In this case, you have fallen on the stairs at work, so the only way you would be able to succeed with a claim against the employer would be by being able to demonstrate that the stairs were dangerous – perhaps they were disrepaired? Was there something sticking up on a stair that caught your foot or a broken section? Or if the stairs were wet from cleaning or a leak and no hazard signs were erected? Sadly, if you simply misplaced your footing and fell you would have no prospect of succeeding with a claim against the employer.

      If you would like to discuss your accident with me, i’d be more than happy to talk things through to help you find out whether or not you have grounds to make a successful claim for compensation. You can call me on 01225430285 or email me via justice@direct2compensation.co.uk.

      I hope that this information is helpful and I look forward to hearing from you.

      Yours sincerely

      Ian Morris

  249. Hi my name is darren I work as a labourer for local firm and we do lot of work for local council I drive tipper truck for the company which belongs to the company the last 6 months the tipper broke down so when we unloaded the tipper I had to unload it by hand so I told the boss i need help to unload the wagon as it was all heavy materials to unload or can he get the tipper fix then I was told by the boss dad that if I won’t drive truck then there won’t be any work for me so I carried on working as I need the job for my family over the last 6 months the truck got worse as rust was eating the metal away leaving big holes on the tipper were i had to stand on to unload the company had another wagon which was new and in good working order so everyday I went to the council 2 or 3 times a day i had unload heavy materials on my own the other wagon the company own was being used the tipper works they always had 2 people on that wagon on Wednesday last week at 8 in the morning I had accident when tipping of waste on me own and doing it by hand ambulance was called then I was in hospital I’ve had one phone call from my boss which I couldn’t answer because I was in hospital so in 5 days I haven’t heard from my boss no one let my family know that I was in hospital through the accident at work my partner found out at 15:00 the day it happen when I rang her from hospital asking for help to get home as when the paramedics took me to hospital they’d cut my tops off & I didn’t have any money with me for transport home. I’m in lot of pain with back now I don’t understand why is my company being like this. Also since I had the accident no one from the company has been in touch to ask how I’m feeling or if I’m in need of anything. I do hope this makes sense.
    Many thanks
    Darren Baker

    • Darren

      Your story is certainly one of employer negligence and sadly a typical story of an avoidable workplace injury. Given what you say, I would be very certain that you have a strong claim for compensation on the basis of liability. You have previously (and it seems repeatedly) put your employer on notice that there is a risk to your health and their failure to repair the broken tipper or replace it with one that works is definitely negligent towards your health and safety at work.

      When it comes to claiming compensation for workplace injuries, the key element that a claimant must prove to succeed with their claim is employer negligence. All employers have a responsibility to ensure that employees are provided with a safe and secure working environment and that machinery, equipment and vehicles are maintained safely and that all tools work properly. As I have already said, I believe that you have a very strong claim for compensation. My only concern is whether or not the details of your injury are on record with your employer – by way of an accident book report. Of course, there will be Ambulance Paramedic records relating to what they found and what treatment you needed, but it would be wise to ensure that what happened to you is properly recorded by your employer. I would therefore write to them or email them describing the broken truck and that you had reported that before and what happened last week.

      The only concern you may have with making a claim for compensation is that it sounds as if your employer will not be too happy with you for taking such action. I say this because they have clearly given you a choice of driving the broken truck as it is or lose your job when you have raised the issue of the faulty tipper mechanism. If you have worked for your employer for more than 2 years, it is very difficult for them to simply terminate your employment and they cannot (by law) in any event for simply pursuing a claim for compensation.

      We would very much like to help you with a claim for compensation to cover the injuries you have sustained and any lost income whilst you are unable to work. Please do get in touch with us to provide your contact details and we’ll then call you.
      I very much hope that this information is of use to you and I hope to hear from you soon.

      Yours sincerely

      Ian Morris

  250. In March 2016 i injured my shoulder. A few days later i told my forman about it. I kept working thinking it would get better. Accually it was getting worse. So I made an appointment with my doctor not to be seen until September 2nd. I was fired in August. I filled for unemployment but no luck. After x rays and mri I need surgery and therapy. I can’t work and have no income. What do I do

    • Doug

      Your situation sounds frustrating to say the least. You may be able to pursue a claim for compensation – but only if your injury was caused by employer negligence or someone elses negligence. I think you maybe outside of the UK, in which case we can’t help you as we can only operate within the legal system covering the UK.

      My best advice to you would be to contact a local personal injury lawyer and discuss your situation with them. It could be that they are able to get you compensation for the injury, recover your lost income and pay all of your medical bills. You have nothing to lose by doing this, so you should get on with that now.

      Best of luck!

      Ian

  251. Hi, I had a fall at work about 5years ago I know it’s a long time I was off work for 6 months before I was bullied into leaving work since then I still have pain down my right side my old boss stopped paying my doctors bills so I had to stop going as they were trying to charge me. Would I still have any entitlements or is it too late??

    • Emma

      Thank you for taking the time to share your situation.

      Sadly, I would think that you will be statute barred due to the time lapsed between your accident date and now to enable you to pursue any claim. As stated in this article, at the current time, UK law allows a person aged over the age of 18 years a period of 3 years from the date of their accident in which they can bring a claim for compensation. Failure to register a claim before the end of the 3-year period leaves you unable to take action.

      The only exception to this is for children/young people under the age of 18 years at the date of their accident. In this case, a person has until their 21st birthday before their limitation period expires.

      I hope that this information is of use to you.

      Best wishes

      Ian

  252. I work in a special needs school and have been bitten(more than once), smacked, punched, my nose nearly broken.

    I have only been working there as a Teaching assistant for 2 weeks.

    I’m not sure where I stand in regards to my rights.

      • Thank you for letting us know about your situation at work. Clearly, you are not having a great time of it as yet and it certainly sounds as if your employer has been negligent in respect of your health and safety at work. The role of working within a special school is known to present problematic situations to the staff. There is always going to be the risk of violence from angry or confused students or the need to restrain students if they become anxious, stressed or angry. With this in mind, an employer knows that there is a foreseeable risk to their staff and as such, MUST ensure that all staff are provided with the requisite training, tools and guidance to enable them to work as safely as possible and reduce the risk of injuries such as those you cite as far as can be done. It goes without saying that even if an employer were to provide all of this training and support, this job would still present a risk to ones health. It simply is not possible to remove ALL risks of injury from any job, the key is to minimise the risks and provide the tools and know-how to enable staff to do so.

        As a new worker, you should not be placed directly in to the ‘firing line’ without having the required training and knowledge to work safely. As you state that you have not yet received the training, I would say that your employer has been negligent and that you have every right to pursue a claim against them for compensation.

        To protect your rights after an injury at work, I would recommend that you ensure that you place on record (either within an accident book or by emailing your HR department or line manager) the full details of the injuries that you have sustained, the incidents in which you have been injured and that you are still awaiting the basic training you were promised before you started this role. You should also seek medical treatment for the injuries – both physical and psychological.

        We would be more than happy to link you with the right specialist no win no fee employer liability injury compensation solicitor. To this end, we do need to speak with you to obtain some further understanding of your situation. Therefore, please let us have your contact details so that we can discuss this with you.

        We’re here to help you and our no win no fee claims process is easy to understand and guarantees that you do not have to pay any costs to any party should your claim fail.

        We look forward to hearing from you.

        Regards

        Ian

  253. Hi.There I had an accident at work I have broken wrist I wanted to ask a question if I put the claim would and if I return back to work would it effect the compensation?Thanks

    • Hi,

      This is a really good accident at work or workplace accident injury compensation question.

      We generally find that most people who are injured in an accident at work and left unable to work, want to get back to work as quickly as possible. This is for two reasons. Firstly, most people need to work to ensure that they earn sufficient money to cover their monthly housing costs and other expenses. In many cases, people who are injured in an accident at work find that they do not receive their usual salary whilst they cannot work and therefore, they are heavily out of pocket as a result. In this circumstance, a large portion of any accident at work compensation settlement that they will receive if they win a claim for compensation will include full recovery of their lost income as our specialist solicitors will claim the difference between their usual income and the statutory sick pay that they have received whilst unable to work.
      Secondly, most people just want to get back to normality after a nasty accident. It might seem nice to take some time away from work, but it is not nice to be away from work if you are not at work because of a nasty injury suffered in an accident at work. Returning to work is a good thing, as long as it doesn’t affect any recovery from the injury.

      To answer your question directly, should you return to work, it would not affect you, should you decide to pursue a claim for compensation. The only thing returning to work does is that it enables you to earn your usual salary and reduces the stress and worry that you would otherwise suffer whilst worrying about paying your rent, buying food or running your car. If your job is a physical one and your injury means that you cannot work in your usual role, you should speak to your employer to see if they have any alternative lighter duties that you can do whilst you recover. That way you can continue to work and earn money whilst you recover from your injuries.

      We look forward to hearing from you.

      Yours sincerely

      Ian Morris

  254. I was injured on the job 3 years as of April 19th. Broke my ankle in 2 places and also damaged some cartilage in which they had to remove during my 2nd surgery. I did not seek an attorney because I had a lot of respect for the management of my workplace. However after PT and an evaluation I received $19,000 settlement and that was based on the impairment in my ankle which is required by the state of Nebraska, or so I was told.

    3 years later, I still work there. I have some restrictions from the doctor 1 of which says I can no longer work on rooftops. They have not tried to make me do so. My job is very physical even when Im not on a roof. As a supplier we roofload roofing supplies on the rooftops for the contractor. Even though im not on a roof, throwing the shingles which weigh between 75-90 lbs still agitates my ankle to this day. Depending on weather, and grade of the area of which the truck sits on, and how far I have to walk the truck to get them from the pallet to the boom… can turn into a very painful process. My ankle does not have the flexibility and strength it use to have.

    I have discussed my concern with work countless times, especially in the last year or so and Im still doing the same job. I think they believe Im just trying to get out of work, and not really looking into my situation as being painful to do my job. Do you have some suggestions of how I can handle this? I have been looking for another job for about a year as well, but again I even have to be very selective of what job to pursue because my injuries has created permanent limitations.

    • Phil

      Thank you for taking the time to read through our compensation claims website and sharing your situation.

      The injury you sustained in your accident at work was truly awful and your ongoing pain, discomfort and weakness symptoms match those we hear repeated by of many of our fracture injury compensation claimants. Have your medical team reached the limit of remedial work that they can do to help your recovery?

      Sadly, as your accident and current situation is based within the USA, there is not much advice that I can offer. Direct2Compensation is a UK Based business and operates within the jurisdiction of legal system covering England & Wales. As you will appreciate, the laws and judicial systems of our two countries are very different. As our knowledge is specific to the legal system relating to personal injury compensation within England & Wales, we are not suitably qualified to advise you how to handle a matter within the USA and we certainly wouldn’t want to give you any unrealistic or misguided advice to you.

      However, it sounds like you would benefit from having legal advice and support with your situation as it could be that you could force the employer to help you to remain at work – perhaps in a different capacity. I would suggest that you seek a specialist lawyer based in the city or state in which you are based.

      I am sorry we can’t help further.

        • Michael

          Hi, we can certainly help you with your claim and I understand that you have spoken with my colleague, Justin to discuss your accident.

          Your claim enquiry has now been sent to one of our specialist solicitor partner firms and you will receive a call from one of their specialist personal injury compensation solicitors within the next 24 working hours.

          Best regards

          Ian

  255. Hi,my boss asked me to help him move a heavy pool table, whilst lifting the pool table my back went and I was in pain later that day at home the pain become unbearable so I went to a&e,since then the pain is back,I’ve been on strong painkillers all the time but 2days ago while seeing the doctor she thinks I have got sciatica and wants me to go for a scan, I still work for the same company but can’t afford to loss my job but the pain is getting worse, they don’t even offer to pay for my prescription, don’t know what to do

    • Jason

      Your predicament is a common one for people who work in a small business and have a personal relationship with the business owner. For people working in very small workplaces, there is a very commonly held concern about making a claim for accident at work compensation when they are injured in an accident at work. This concern, like yours is the worry about whether or not making a claim for compensation against your employer will cost you your job.

      In the eyes of the law, an employee cannot be dismissed for making a claim for compensation and with this in mind, the vast majority of people who are injured in workplace accidents and opt to make a claim for compensation against their employer continue to work at the same workplace without a problem. However, in a small workplace where the owner is the boss, they will know if you make a claim for compensation as their insurers will want to speak to them about the situation. In such circumstances, we have had claimants advise us that they have felt pressurised by their employer to drop their claim and been made to feel awkward about their decision to seek compensation for their injuries and losses. As a result, you will need to evaluate the extent of your injuries, the pain caused by them and whether or not you are making a decent recovery and then place that against how your employer will react to you making a claim for compensation.

      All employers regardless of their size and number of employees should hold employer liability insurance and any claim you opted to make would be made against the insurance policy. This is what they pay their premium for, so it is very reasonable to pursue a claim for compensation if you have been injured at work in an incident that was not your fault.

      If your boss has not provided manual handling training and asked you to work in a dangerous manner – as is the case here, by getting you to assist in the moving of a very heavy item like a pool table, it would be easy to apply employer negligence to the employer and you’d have every chance of succeeding with a claim for compensation.

      We would be more than happy to assist you with a claim, or offer further advice.

      In any event, you should most certainly ask your employer to record the details of your injury and the cause within an accident book. If your employer does not have an accident book, you should email them outlining what happened and how you were injured.

      We look forward to hearing from you.

      Regards

      Ian

  256. In May I twisted my knee during work. Basicly I turned my body while my feet was locked. I torn my ligaments and meninscus. I had a surgery in December.
    Nobody done any accident report at work. I had an investigation about it, and for me the answer, that it wasn’t work related accident not really a proper answer and I think they should report my accident, especially almost a year now And I am still not well.

    • Amanda

      Hello, your story is fairly typical with regards to many of the accident at work injury compensation claimants who come to Direct2Compensation for help.

      You’ve had an accident at work that has lead to a painful injury needing surgery to repair and along with the undoubted pain and discomfort the injury has caused you, I would imagine that you have suffered a loss of income and certainly been unable to take part in your usual day-to-day activities. This in itself is a difficult and upsetting situation. However, when an employer is unsympathetic to the predicament in which you find yourself and refuse to comply with their obligations to record the details of the accident within an accident report, it can make the situation even worse.

      You mention that your employer carried out an investigation in to the incident and that their response was that it was not a work related matter. Clearly, without knowing more about the actual cause of the injury (why you twisted your knee, where it happened and how etc), it is difficult for me to state whether or not you have a viable claim for accident at work compensation. Regardless of any claim, your employer should still have made a record of the accident and if they have conducted an investigation, they must have a record of an incident – otherwise they would have nothing to base an investigation upon.

      I would suggest that you provide us with your contact details so that we can discuss this matter with you in more depth. It could be that we feel that you have a viable accident at work compensation claim. If after speaking with you, we felt that the details of your accident at work merited a claim, we would be happy to take some details and then link you with a specialist accident at work compensation solicitor.

      Whether or not you have a viable claim against your employer for accident at work compensation will come down to the cause of why you twisted your knee. If your employer has provided an environment that was unsafe – perhaps a lack of training, a slippery surface on the floor, or given you an inadequate work space or an item of equipment that is not fit for purpose or broken for example, then you are likely to have a viable claim.

      We look forward to speaking with you to find out more.

      Kindest regards

      Ian

  257. I stopped a falling object weighing 100kg falling on someone’s head whilst unloading a vehicle,injuring myself in the process but I’m not entitled to claim as it was my fault! How can this be?
    Are you meant to let it fall on someone’s head?!?

    • Hi Jon

      Thank you for your comment.

      As you know, we feel you have a claim that should be taken further and we’ve now spoken with you and submitted your details to one of our specialist injury compensation solicitors.

      Kind regards

      Ian

  258. Iv already started a claim for an accident I had at work. I tripped and sprained and badly bruised my left arm. They have accepted liability and iv been offered an ammonia but the solicitors are asking me for £330 to pay for liability insurance. Surely my old employer should pay this as it happened at work. Is this correct? My amount will be almost halved between myself and solicitors due to me paying this. Advice please.

    • Dear Tanya

      Thank you for your comment. Without knowing what agreement you have entered in to with your Solicitor, it is hard to determine whether you are being badly advised and incorrectly charged.

      As with any legal matter being handled by a Solicitor, if you are unhappy with any aspect of their work you should make an immediate complaint to them and ask to see their complaints policy. If you then feel that they do not handle your complaint adequately or you are not happy with their decision on your complaint, you should then contact the Law Society and make a complaint to them as they can then investigate this in the way that an ombudsman can.

  259. I work in a kitchen. I reported a broken fire door which had come off its bottom hinge
    a week ago. Nothing was done. Yesterday I went to open the door and it didn’t move I carried on walking as I thought the door was going to open and banged my head on the corner of the door. The impact made me fall to the ground and I saw stars, thought I was going to pass out and I bit the inside of my mouth. I was helped outside by a colleague to get some fresh air. Later on that evening I started to get bad headaches and dizziness. I went to my GP today who diagnosed mild concussion and advised me to stay off work for a couple of days and then to return and take it easy. I told my boss of my symptoms but he just said that he doubted that they were caused by me banging my head. He was the one who should have got the door fixed last week but didn’t.. Am I entitled to anything?

    • Steve

      We would definitely be willing to help you with a claim for compensation after your accident at work.

      From what you have said, the liability against your employer is strong. You have reported a potential safety hazard, yet your employer has failed to do anything to ensure that the hazard is repaired and the workplace made safe again. Please make sure that the details of your accident are recorded within your employers accident book and don’t worry about what your boss has said of your symptoms, he is not a Doctor. If you have been to see a GP and the GP has made a diagnosis of concussion, then you have concussion. If your employer does not have an accident book, or you are unable to get to work to make an entry, simply send them an email describing what happened – and the fact that you had reported the hazard over a week ago – and ask them to place your email within their accident reporting system.

      As I said, we would be very happy to take this claim forward and can link you up with one of our specialist accident at work compensation solicitor partners. In order for us to do this, we’ll need to speak with you to obtain a few more details.

      We look forward to hearing from you and assisting with your claim.

      Yours sincerely

      Ian Morris

  260. I was sweeping up at work turned round did not see the huck on the spray track and one ov the huck went up my eye lid I pulled it out it bread for five minutes can I make a claim,I went to work on the Monday told them what happened I said I need the week of because I need it that said that will pay me to days can I claim I’m still in pain

    • David

      What a nasty sounding incident, must have been very distressing. Eye injuries are often quite distressing, so I can understand why you’ve needed a bit of time away from work.

      We would be very happy to help you with a No Win No Fee injury compensation claim for this incident. Of course, we don’t know a great deal at this stage as to how this happened and what mistakes your employer or colleagues made that caused this to happen, so we need to speak with you to find out a little more information. However, this is something we would certainly be willing to get our Solicitors involved with, in order to make a claim for compensation for you.

      For us to speak with you, we need some further contact details so that one of our team can call you.

      I look forward to hearing from you.

      Regards

      Ian

  261. my first incident happened three years ago i was pregnant and fell at work because of wet floor with no sign down the stairs i worked at shoprite then,they took me for i.o.d and later baby was born but i had complications in my pregnancy,in anycase i was never compensated and now wish to claim.is my claim valid,incident happend in 2012.
    Second incident i recently tripped and fell over a trolley at work and hurt my arm that i broke when i was 6 am now 27,doctor said its just a muscle that got sprained can i make a claim for my injury i now work at spar

    • Dear Charlotte

      Thank you for your enquiry and the details of your two accidents. I can imagine that the first incident must have been additionally stressful given that you were pregnant.

      I’ll start with the 2nd accident first because this is more straightforward. We would certainly be willing to investigate this claim for you and I feel that you have a good chance of succeeding with this claim. If you have not already done so, you should ensure that your employers have recorded the details of your accident and injuries in an accident book or other official incident recording system. We would be happy to advise you as to how best to do this so I suggest that you go to our make a claim and upload your contact information so that we can call you to offer assistance.

      The first incident you mention in 2012, could be out of limitation. The law states that anyone over the age of 18 years can make a claim for compensation if they do so within a period of 3 years from the date of your accident. Therefore, if your accident happened on or before the 19th October 2012, you will be out of time and unable to pursue a claim for that accident. Again, if you are unsure, please contact us on 01225430285 for help and advice.

      We look forward to hearing from you.

      Kind regards

      Ian

  262. hi, on sturday 12th september i had my hand slammed in a door causing considrable pain, the incident was logged with the police as a possiable assult . however when i followed company policy and called senior on call to inform of the injury i was told there was no staff to cover me so i could seek medical attention ,so then had to continue another 12 hours of working with a very swollen painful hand . i did go to A+E as soon as i had finished work the next day.Thankfully nothing broken but crush injury put in a sling still very swollen painful and now bruising coming out. Went to GP on the wednesday and have been signed off sick for three weeks. I realise injury is not to bad but feel very angry that i was made to continue working for another 12 hours in total agony

    • Thank you for taking the time to comment on our website and raise your issue. I’m sorry to hear about your injury and the incident in which it happened. It can’t have helped that you feel that your employers have not handled the issue well and perhaps made matters worse.

      I would suggest that we get you in touch with one of our specialist solicitors to discuss how you can make a claim and what they think the outcome to any claim may be.

      If the injury was caused by an assault (criminal) then you could be forced to go down the Criminal Injuries Compensation Scheme Authority route and our solicitors could certainly help with that. Alternatively, if the injury can be attributed to employer negligence (if your employer in anyway exposed you to the risk of injury through a failure to adequately train you, protect you or reduce as far as possible, the risk of such an injury) then an accident at work claim for compensation could be made.

      I hope that this response helps you and I look forward to hearing from you.

      Kind regards

      Ian Morris
      Direct2Compensation

  263. I have feel and hurt my knee in work today as I work on a bar the floor was wet and I slipped if it wasn’t for my manager being there I would of also fell into a tray of wine glasses ( which my hand went into but luckily none smashed) they sent me home early from work which they are not paying me for my full hours what I was ment to work. There was no wet floor sign and the fridges leak water! Should they pay me due to accident at work? And do I stand a chance on claiming compensation??

    • Leanne

      I’m sorry to hear about your knee injury and hope that you’re not in too much pain and discomfort.

      You ask whether or not you should receive pay and if you have a good chance of claiming accident at work compensation. The answer to the first question on pay, depends on the contract you have with your employer. Some employers pay staff whilst they are off on sickness/injury leave, others do not. The answer to the 2nd question on whether you could claim is easier – yes!

      Liability wise, it sounds like your employer would have difficulty defending your claim as you say that the fridges leak water and there are no hazard warning signs in situ. Your employers would know that the fridges leak and that this would make the floor around them slippery. Therefore, not erecting a hazard sign and failing to fix the problem indicates a strong level of employer negligence and makes them therefore liable for your injuries.

      Remember, if you do pursue a claim for compensation successfully, you can also recover any lost income if you find that your employer doesn’t pay you whilst you are unable to work.

      I think you have a very good chance of succeeding with your claim and look forward to hearing from you to help with your claim.

      Best wishes

      Ian

  264. Hi i work as a housekeeper today i was putting a tv back in its cabinet with a button (tv at the end of bed) i was on the floor and the button clicked as if the telly had come fully into the cabinets i looked up i seen that it was still in the same position and hadnt moved which i thought unusual as normally if its not aligned correctly or if somwthing is sticking out it would make a strange noise. Anyway as i went to stand up i used my right hand to pull myself up at the bottom corner of the unit and bang all of a sudden it came crashing down on my hand and crushed my thumb taking the end of the bone and my thumb off. I have been to hospital they could not save the end as it was too crushed, now have to go to durham tomorrow to see if they can stitch me up in some way. As im a housekeeper im not sure if i am entitled to anything for my injuries and feel awkward asking as i get on with the family very well, i am classed as an employee and am on the books etc, pleasw can you advise me if its better to see if they have home insurance that covers third party injuries or is it best to see a solicitor risking bad feeling at work. Thank you in advanxe for any advixe.

    • Dear Lorraine

      I am really sorry to hear about your accident and the very nasty injury that has happened to you.

      I understand your worries about claiming from the employers with whom you work. It is not uncommon for people to worry about making a claim for injury compensation against an employer that they get on well with. However, the injury you describe is very serious and will have life-long consequences for you.

      Whether you claim from their home insurance (which is highly unlikely to cover you as you are an employee) or from an employers liability insurance policy, one thing is certain – you need specialist expert representation to ensure that you get a fair and just outcome. To this end, I would highly recommend that you contact us at the earliest opportunity so that we can help you get the right solicitor on board. Remember, claiming against your employer will not affect them directly, it will simply be a claim against an insurance policy.

      From the sounds of it, your employers are nice people and with this in mind, I am sure that they would want you to be adequately compensated for such a nasty injury.

      I will email you also and look forward to hearing from you soon.

      Best wishes

      Ian

  265. I fell at work due to using a kickstool. I recieved 8 stitches to my head. I went back to work for 1 night. But been of Work since due to becoming light headed in my duties. I want to return to work but don’t feel well enough. What do you suggest.

    • Hi Donna

      Thank you for your comment. We’ve also received your online enquiry and have tried to contact you this morning.

      Our advice would be that we should pursue a claim for injury compensation. You should make sure that you contact your GP and discuss the ongoing symptoms that you are suffering with – light headedness etc. It could well be that alongside the nasty laceration you sustained, that you are also suffering with concussion. Therefore, it may well be unwise to return to work until you are fully recovered.

      We hope to speak with you later today (you can return our call on 01225430285) and starting a claim for you.

      Yours sincerely

      Ian

    • Amir

      Thank you for posting your comment, I’m really sorry to hear that you’ve had this accident. Having broken ribs myself in the past, I really sympathise. It’s a painful injury! Have you considered making a claim for injury compensation? We have specialist injury compensation solicitors who are experts in accident at work compensation and we’d be delighted to help you with a claim. There is no financial risk as claiming will cost you nothing if your claim fails and making a claim against your employer will not affect your job. I will email you separately inviting you to make contact so that we can help you with a claim should you so wish.

      Best wishes

      Ian Morris
      Direct2Compensation

Direct2Compensation Personal Injury Claims

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