Your rights after an injury at work and how to claim compensation

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In any accident at work or job that’s causing an illness, whether physical or psychological, an employee can be torn between a responsibility to their employer and to themselves. If you’re thinking about claiming personal injury compensation, it’s hard to know where to turn and how to approach things in the right way so that all parties are happy to get a claim resolved. Knowing your legal rights, where you and your employer stand, will help you both to see everything more clearly and avoid misunderstandings.

Table of contents

I was injured at work, what are my rights?

You have the same legal rights whether you have been injured in an accident at work, are regularly getting hurt at work (with a repetitive strain injury such as carpal tunnel syndrome, for example), or are suffering from a work-related illness. It is important for you to understand your rights so that you can confidently manage your recovery and working future. Below is a basic plan of action you should try to follow:

  1. Medical treatment

    If an employer attempts to prevent you from seeking medical attention, they are in breach of the law and acting completely improperly. Most workplaces will have a designated first aid officer in the event of an injury. You should see this person but also make sure that you either visit your GP or local A&E department. Similarly, for an illness you should first visit your GP.

  2. Record the details

    If you’re suffering from a work-related illness, ensure your employer has written notification of this. In the case of accident in which you’re injured, you should record the details within your employer’s accident book. Make sure you state the details and that you do not sign any record that does not match your version of the events. If you haven’t done this already, don’t worry, we can help you to do so.

  3. Confirm your sick pay

    Not all employees will receive full pay if on sick leave from work. This depends on the contract you have with your employer. However, all employees are entitled to Statutory Sick Pay (SSP) if they do not get full sickness pay. Although SSP is far from a living wage, it could be enough to help you get by. Make sure that your employer has registered you for SSP. If you are unsure, you should contact your local benefits office.

  4. Attend medical appointments

    If you are back at work but still receiving outpatient treatments for your injuries, such as physiotherapy or check-ups with a consultant, your employer MUST release you to attend the same.

  5. Take time to recover

    Taking time away from the workplace to aid your recovery will not only benefit you by reducing the length of time that you are injured, but also benefit your employer by enabling you to return to full duties at the earliest opportunity. If your employer is pressuring you to return to work if you want to keep your job, you should seek legal advice regarding this issue. An unfit employee is a dangerous employee and not only will you be risking your own health by rushing back to work, but you could also be risking the health of your colleagues.

  6. Seek light duties

    Removing you for a time from the situation causing the problem can often help. This would apply to psychological injuries, such as stress, as well as physical injuries. If your usual work involves aspects of hard physical labour such as heavy lifting, carrying, climbing or standing for long periods, your employer is duty bound to accommodate you (where possible) in returning to work on lighter duties whilst you complete your recovery. It could be that you usually work in a heavy lifting capacity but that your injuries will prevent you from doing that for sometime. Therefore, if your employer can accommodate you within an office for a few weeks on lighter duties, you can return to work and continue to earn your usual salary.

  7. Claim compensation

    It is your right to seek compensation for your pain and discomfort, and also to recover losses (such as lost income) should you be out of pocket. Your employer cannot sack you for doing so. If you find that an employer makes your life difficult after you pursue a claim, you could have grounds for legal action against them, possibly even constructive dismissal. In such circumstances, you should seek advice from a solicitor or your local citizens advice bureau.

    You can make a personal injury claim if you suffer an injury or illness at work that is a result of your employer’s negligence. They have a legal responsibility to ensure a safe and secure working environment for staff and prevent foreseeable injuries, both physical and psychological.

    A successful personal injury claim will ultimately see a claimant recover a settlement for their injuries, ongoing treatment and also for their special damages, which covers financial losses such as missed salaries.

Find out if you can claim compensation

Just because you have been injured at work, it doesn’t necessarily mean that you will be entitled to make a claim for personal injury compensation. Your employer must be at fault. In most cases, it is relatively easy for us to evaluate the likely outcome of a claim. We’ll work out if it can be proven your employer was liable for your accident, and therefore responsible for compensating you for your injuries and any other losses that you may incur.

There could be many ways in which an employer would be liable. If you’re wondering about your situation, feel free to leave a question at the bottom of this article or call us on 01225 430285, or if you prefer, we can call you back.

Every accident has it’s own unique circumstances, and no two are the same. Therefore, it is vital you seek proper advice so that you know whether or not you have a viable claim. However, there are some basic pointers that can help you identify where you stand regarding the strength of a claim or otherwise.

Employer responsibilities

  1. Did your employer ever give you any training? (this could relate to manual handling training, specific training to use certain machinery or other job relevant training). If the answer is no, your employer has breached health and safety guidance already.
  2. Were you given an induction to the workplace? This would include guidance on accident management protocols, safety exits, hazard avoidance etc.
  3. Were you provided with, or advised what personal safety and protective equipment you should have to complete your job safely?  If the answer is no, your employer could be liable for your injury.
  4. Did your employer adequately maintain equipment and service machines? Did they ensure that safety guards and mechanisms worked?
  5. Were you advised how to report accidents and how to access the accident book?
  6. Did the employer ensure correct staffing levels and an adequate amount of first aid trained staff?
  7. Did your employer act upon reports of potential risks of danger to employees?

For more information on what’s involved in making a claim against your employer, read our guide to claiming accident at work compensation.

Employer pressure – threats are against the law

A very common worry for people is how making a claim will affect their job. This fear can be played upon, and we understand that you may be placed under pressure by your employer NOT to pursue a claim for personal injury compensation.

Employers that are liable on grounds of negligence for accidents at work and injuries sustained in the workplace have no right whatsoever to prevent an employee from pursuing a claim. Indeed, it is illegal to imply redundancy or the sack will follow if a claim is made, whether by threats or other pressure, and any employer doing so could face additional legal action on that as well.

Clearly, the decision as to whether or not to pursue a claim rests with the injured employee. If the injuries are minor, will cause no long-term problems, and the employee can still work and therefore not lose wages after an accident at work, they may well decide that they do not wish to pursue a claim for compensation. However, where the injuries are more serious and an inability to work follows, making a claim for compensation really is the only option, and a right, for most people.

721 questions have been answered below, why not ask your own?

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  1. Good morning,
    My Wife works as a postal worker for the Royal Mail. Yesterday when out on her deliveries she rolled over on her ankle. At the time there was no pain at all, and she completed her round without any issue. It wasn’t until this morning that she was struggling to walk and her ankle has inflamed with bruising around the area. A manager at her office has sent her home but she was told that she should have reported the incident yesterday. This is a frequent issue in her line of work with uneven and sloping driveways on certain routes. She is currently not covered for full sick pay as she hasn’t completed her 6 month contractual period. I suppose my questions are: did she need to report the incident when it happened which had no sign of physical affect at the time? And is she entitled to full pay while she recovers as this has happened while at work?

    • Ideally, an accident or incident at work (or anywhere for that matter) should be reported immediately. However, it would be reasonable to say that reporting the incident within 24 hours, such as your wife has done this morning is acceptable and the employer ought not to refuse her the right to do so. She can make a record of the incident personally and send the same to her employer by email. She could rightly state that although she was aware of the incident, she had no pain or discomfort until much later and therefore hadn’t thought to report it.

      UK law does not require an employer to pay an employee full or normal salary whilst off work. However, many employers do have their own agreements/contractual arrangements that do provide sick pay for periods of absence from work. With regards to your wife working for Royal Mail, whether or not she is entitled to sick pay will depend on her contract of employment.

      • Hi Ian, Thanks for your reply.
        My wife had a meeting with her Manager and union representative this morning before being sent home. However, she was not asked to fill out an accident report by either of them? I have told her to email her report to her Manager so there is a record. Because she doesn’t receive sick pay this puts us in a difficult position financially. Is it worth perusing a claim if she is unable to work for a period of time?

        Many thanks in advance

  2. My Husband was in an accident where he rolled a tractor loader down a 100ft hill , the tractor failed him as he reported to management that morning that the tyres were not fit for use , any way he was flung out of it And it crushed his leg he had to have massive reconstruction surgery , some time has passed and he’s now able to hobble on the leg , his solicitor is just waiting on the other party weather or not they will admit liability. He has been offered another job but with an automatic tractor and wouldn’t have to use his foot for any heavy work. Will him returning to work affect his claim at all or would you advise him to stay off work until all this is cleared? He’s not been signed off as being fit for work but if he does get signed off by the Doctors this week, he wants to start this job.

    • Returning to work in a new role should not have any impact on his claim for injury or loss of income. The only thing returning to work does is stop his loss of income going forward. My view is that starting the new job is a positive thing and not negative. However, before he does return to work he should of course speak with his current Solicitor to get their input as they know the full details of the claim and any counter claim from the defendant and it would be sensible to act on their advice.

  3. Boxes were haphazardly stacked up in the ladies changing room at work over new year and one fell off onto my arm on my way to the toilet. This has caused me pain ever since. I went to the minor injury unit and they said it wasn’t broken. Do I have any recourse please?

    • On face value, you would appear to have a valid claim for accident at work compensation. The employer is likely to be seen as having acted negligently in allowing the boxes to be badly stacked and thus become a possible hazard. Did you report the accident at work?

      We would be happy to assist you further with a No Win No Fee claim for this injury at work. Please use the ‘start a claim’ page of our website to make further contact in order that our team can speak with you to discuss this with you.

  4. Hi, I worked at a catering business for a good 8 months and was seriously overworked. We were constantly understaffed and were made to work 7 day weeks (even though contract said may work weekends). I never got given the safety boots I requested, I wasn’t shown where the accident book is or how to us it, our health and safety and manual handling was all done via computer not physically…

    Every time we were feeling sick we were made to feel guilty and almost forced to come in. The job involved being on my feet all the time but as we were understaffed we were always rushing.

    The week before I left (had to move back home as stepdad was terminally ill) the doctors gave me a sick note as my feet were hurting a lot and I found it super hard to walk on them- he said the fact I was on my feet consistently I haven’t been able to get the chance to rest them and it’s caused by stress. When handing my sick note to my boss he said ‘oh so your not coming in then?’…what do you think?

    Since leaving my Injury is still there and it’s affecting me a lot. After a doc’s appointment today they said I have ‘plantar fasciitis ‘ and I’m not allowed to work for another 4 weeks!in total that’s 5 weeks of no work and loss of potential earnings.

    This is really bad as my money is running short and I’m meant to be financially helping my mum as my stepdad has now passed away . The injury is affecting me daily and it’s hard to ordinary things like get up from my bed or walk to the shops, I can’t even complete one 8 hour shift!!

    Is there a possibility I could claim compensation?

    • There is a potential to claim compensation, but the issue you will face is proving that the condition that is causing you the severe pain (plantar fascitis) was caused by the previous employer and negligence on their part.

      We would be happy to present a claim enquiry on this matter to our specialist Solicitors in order that they can discuss this matter with your and review whether or not sufficient evidence is likely to be available to support your claim. This would enable them to make an informed judgement as to whether or not your situation is something that would meet the criteria needed to pursue a claim.

      To take this further, please use the ‘start a claim’ page of our website to get in touch with our new claims team.

  5. Hello there,
    I was just wondering if you can give me some advice on a situation that happened at work. Another colleague who was working with me on a roof had an arguement with me and resulted in him kicking me from behind as I was about to leave the roof via a door , I then grabbed him to stop him attacking me as he was double my size he threw me to the floor then we wrestled on I was constantly trying to get him away from me during the process he landed on me and dislocated my shoulder and my face was cut and I have a bruise on nose and eye. Also I had a knee opp 12 days prior that also made my knee in some pain

    There are more details to this situation but this is the main details which I have mentioned depending on how work deal with this I would like to take legal action with this situation

    • Did you report this matter to your employer and the Police? From the initial description information you have provided, I cannot (at this stage) see how the employer could be held liable as the actions that cause you injury rest with the colleague who attacked you and not due to employer negligence. To that end, as things stand the only route to compensation that I can see is via the Criminal Injuries Compensation Authority (CICA).

      We have specialist Solicitors able to pursue claims via the CICA and if you would like to investigate making a claim via this route, please contact us. To qualify for a CICA claim, you must report the matter to the Police, cooperate with the Police and seek medical attention for your injuries.

  6. Hi,
    The first step towards claiming compensation from my employer is sending them
    work accident claim letter. My simple question is : Can I submit such letter without
    solicitor involved? And if I can ,can you give me work accident claim letter template?
    Thank you very much for your help
    Aleksandar

    • We do not have a template to provide. However, in theory you can pursue a claim directly without legal representation. However, evidence would indicate that pursuing a claim against a professional insurance company (who would be the defendant) without expert legal representation, is likely to see you have a less satifactory outcome than if you opted to have proper representation.

      Instructing a specialist Solicitor to act for you in a claim for personal injury compensation has clear benefits. Specialist Solicitors know the law, know how to ensure that a defendant is forced to accept liability and how to ensure that the best interests of their client are met. A specialist Personal Injury compensation Solicitor will know the correct settlement valuation that a claimant ought to accept and will ensure that the claimant is not taken advantage of by the specialist legal team working for the defendant insurer.

  7. Hi there going through a work related injury claim at the moment have surgery for cataract at the end of month. Company involved I used to work for the insurers have admitted liability over a few months ago and still haven’t received any offers or any incline to one? Just wondering would mt lawyer have a rough idea of an offer or would I have to wait till surgery is over with?

    • Your Solicitor may have received guidance from counsel as to an appropriate value of your claim. It would be wise to speak with your Solicitor to see if they have had such an opinion from a Barrister.

  8. My daughter who was a Police Officer was sent on a Scuba Diving Course, to a civilian Diving School over 5 years ago and as a result of their negligence receive injuries that have resulted in her being ill health retired from the police force and is unlikely to work again. A negligence claim was submitted against the Dive School in question and the case was due to be heard in the High Court in Scotland in July 2018. A couple of months before the court case, at an initial hearing, the Dive School admitted that they did not have adequate insurance i.e. that they were not covered for accidents that occurred in open water, again further negligence on their part. As a result of this my daughter was given the choice of proceeding with the court case which would have bankrupted the Dive School and she would not have received anything or accepting an out of court settlement of less than 10% of the proposed amount her solicitors were asking for. Reluctantly she took the settlement to at least give her some money. She has been out of the Police Force for over 2 years now but I have written to the force on her behalf as I think they have some liability for sending her on a course to a Civilian organisation without carrying out adequate due dilligence and ensuring their officer was covered in the event of accident, given the nature of the course. I wrote to the Police several months ago and all I have been told to date is that it is with their legal department. Does my daughter have a valid case against her ex employer.

  9. I was working in a shoe shop and another employee chucked a shoe at me hitting my nose and just missing my eye. I was serving a customer at the time and my nose started to bleed. Luckily, the customer was a Doctor and he tried to stop the bleeding. I reported the incident to the manager and they just told the employee to take a few days off. I did not go to work and the employer tried to offer me higher positions in other branches.

    Can I claim compensation against the employer? They have not done anything to the employee and she is back at work as usual.

    • I am not sure whether the employers failure to take appropriate action against the employee who cause you injury would leave you able to claim compensation against the employer. Of course, if you felt that the failure of the employer to take action left you unable to continue with your job you may have grounds for a claim for constructive dismissal – however, we cannot advise on such matters as that relates to employment law and not personal injury – which is our area of expertise.

      With regards to claiming compensation in this incident, you may be able to make a claim against the employer – but only if it can be shown that they have been negligent. For example, in your case the employer may be liable for the injuries you sustained if they knew that the employee who threw the shoe was aggressive and had previously behaved in a threatening or dangerous manner and this had not been acted upon. This could make the employer vicariously liable and as such, have to compensate you. However, if this was simply a random act of stupidity or violence, it is hard to see how you could hold the employer liable.

  10. My friend was hit at work in the car park by another employee. Does she claim against the company as a workplace claim or as an RTA?

    • Under UK law, such a claim would be made against the driver and their insurers and would have nothing to do with the employer. In this case, the employer has no liability and would face no action.

  11. Hi I had an accident at work where I sustained burns and was off work for a while. Problem is the business is closing down now, can I still pursue a claim?

    • Yes, you can still pursue a claim and even if the business is already closed the possibility of claiming remains open to you. The employer would have insurance in place that would cover the period of time where you worked for the employer. Ideally, you should start your claim at the earliest opportunity. Please contact us on 01225430285 or use the ‘start a claim’ page of our website to get further help with your claim.

  12. There was a faulty electric pallet truck at work which had been reported for over 6 weeks. I have now injured my shoulder on this pallet and this was filmed on CCTV and seen by witnesses. I am now on sick leave and looking at 6 to 8 weeks off work. Could I claim for that?

    • The accident at work scenario you have described gives me an initial view that you have very strong grounds to pursue a claim for compensation against your employer. Given that a faulty item of equipment had been reported to them for a period as long as 6 weeks, means that the employer were on notice of a risk to health within the workplace. The employers failure to remove the faulty equipment or have it repaired is likely to be seen as employer negligence and lead to the employers insurance having to admit liability and compensate you for your injuries and all lost income or incurred costs caused by the injury.

      We would be very happy to pursue your claim for compensation and ensure that your claim is placed with the right specialist Solicitor to act for you on a No Win No Fee basis. Please use the ‘start a claim’ page of our website or call us on 01225430285 to start your claim for compensation.

  13. I broke my toe at work after dropping a heavy object on it. When I started my job I signed something which said I wouldn’t lift heavy objects. Would this mean I would not be able to claim.

    • You may still be able to make a claim for compensation against your employer. We would recommend that you use the start a claim page to make further contact with so that we can investigate your claim and take this matter forward for you.

  14. I was hurt 4 years ago a job I no longer work I fell and hit the side of a concrete slab in the building causing me to break my jaw bone even have a x-ray to prove at the hospital I got workers comp for a short time which was about 1/2 weeks pay and for my gas and having to go to the hospital. But they never compensated me for my personal injury pain and suffering am I entitled to anything after all these years I live in Louisiana because someone I know have a accident and got a lump some settlement

    • UK law would not allow you to take action given that 4 years have now passed since your accident. The UK law on personal injury claim limitation is strict in that any person injured in an accident who is over 18 years of age, must take action within 3 years of the date of the incident.

  15. I crushed my thumb in baling machine at work , I had brief training year ago , I’ve broke my thumb and had bone put in place and then metal bits out in 4 weeks ago , I see surgeon again 10 days time will find out when they taking metal bits out etc, and have phisio, been signed of work , first couple days work phoned twice , said I could go back light duties , I normally fill shelves, hospital wouldn’t let me go back then, 4 weeks later they say I can but light duties and be very careful my thumb which they put my sick note. I took it work lady said they’d phone me next day , 2 days later nothing, do I phoned this time , spoke manager that was on duty when I broke my thumb she said she was unaware I could come back light duties but would phone me back to let me know what was happening, 5 days later nothing , I don’t know what to do

    • We would like to speak with you further about your accident at work in order that we can ascertain whether or not you can make a claim for compensation. Please use the ‘start a claim’ page of our website to make further contact with us.

  16. I am currently undergoing physio therapy treatment for a shoulder injury caused during my employment,
    Can they ask me to use my holiday entitlement or make my hours up for attending these appointments.

    • You should not have to use Holiday allowance to attend medical assessments, however, whether it is a breach of law would need to be discussed with an employment law specialist

  17. Hi,

    I work in Tescos warehouse and I was hit by my employee with a machine truck. It caused a dent in my leg. When I reported the incident the first aiders decided to put an ice pack on my leg then take pictures of my leg half hour later when the swelling had gone down. However I have the pictures of the initial injury. They decided to send me home since I wasn’t able to work anymore for that day .Tesco’s have said I will only be paid for hours I worked that day so I won’t be receiving the full payment? Could I claim on that ? Also I wasn’t able to work the next day as the swelling continued. Furthermore I’ve addressed the payment issue with my manager but he’s chosen to ignore that and thought was appropriate to ask me if i can come to work the next day knowing full well what happened the day before .

    • Your only route to recovering the lost income would be by making a claim for personal injury compensation. In this matter, the initial description of the incident would lead us to think that you have a valid claim that should be pursued. If you would like to take this further, please use the ‘start a claim’ page of our website to get in touch.

  18. Hi there
    I had a slip in work on ice in our yard 11 Jan 2018.
    To cut a long story short I had an operation on my knee to repair the damage, which was unsuccessful. I had a bit if arthritis but the only option left according to the surgeon is a complete knee replacement. My firm paid me full pay for 3 months but what i am wondering is because I will have to have 8 to 9 months off for the operation, are the firm obligated to pay me full pay as it was originally started from a works accident.

    • Yes, you can make a claim – for both incidents. Please use the ‘start a claim’ page of our website to send us some further information and our new claims team will be in touch to help you further.

  19. I work for Sky as a TV engineer and slipped on wet grass at a customers property and have broken my ankle in three places.

    I was off work last year for 3 months with depression and because I’ve been off twice in a 12 month period, the company is using this against me to not pay me a wage saying I’m not entitled. I have been off for the last 7 weeks so far only receiving the basic SSP payments.

    I feel the company are punishing me for doing my job – they have a massive push on mental health but yet they’re not wanting to pay me for an accident I had doing a job for them! Do I have any claim? This is now putting a strain on my marriage and I’m falling back into depression again with all the worry.

    • Sadly, the law does not oblige an employer to pay sick pay to people who are off work – even if they are off work due to an injury sustained in an accident at work. Whilst you may have contractual rights with your employer regarding sick pay, they may be within their rights to not pay sickness payments for any 2nd period of sickness leave within 12 months. You could well overturn this and it could be a good move to take a grievance out against them regard this issue.

      The only way you can make a claim for compensation in this matter would be by demonstrating that your employer has been negligent and that your slip and subsequent injury was due to their failings. Given that you slipped on wet grass it is hard to know whether you would have any reasonable prospect of holding the employer liable for negligence in this matter.

      What were you doing at the time of the slip?

  20. I worked for local government in Western Australia as a Parks and Gardens, using chemicals to spray weeds for about 8 years. There was no training on how to use it until at the end OHS was brought it then we were taught. I left that job and ended up doing a chemical course and found that what we as workers were doing was the wrong way of doing things as we all were told at some point in our time that the chemical Glyphosate was not harmful in which I have now found out it is. I found out that it can affect you later down the track. I have a few health symptoms that I’m getting checked out now, so I want to know if my health issues are to be related to this can I make a claim even though I have left their employment?

    • Given your location in Australia, we cannot advise you. Under UK law you could possibly have a claim but we do not know Australian law and as such suggest that you address this query to a specialist Solicitor working in the jurisdiction in which such a claim would need to be brought.

  21. It is now over 5 years since my accident at work I was closing a glass door when it shattered I was left with two scars on my right hand and it seems no one wants to bear the responsibility for this I am disappointed that there seems no other help for me it is shocking to say the least when insurance companys my employer and who ever else can make all the excuses of the day and the law seems to permit it

    • UK Law allows a maximum claim limitation period of 3-years from the date of an accident in which it is possible to take action. In your case, were you represented by a specialist Solicitor? If you were and you feel that they haven’t adequately represented your interests you could seek to make a professional negligence claim against them. If you need any help with this, we do work with a partner firm who could assist with such matters.

  22. My husband had a stroke at work…none one had the medical department at work evaluate him or take him to the emergency room. He was off work at 330pm but the sheriff bought him home to me at 638pm saying he didn’t know his name or were he lived or anything. His job did not contact me and I am the one to call 911 to get him help can I sue

    • UK Law would not afford you a right to sue the employer in this instance. Whilst they may have been morally negligent in not getting him to Hospital, the employer are not medical experts or Doctors and would not be in a position to identify a serious health incident or realise that any such event was unfolding.

  23. I have a colleague who is a Postman, over twelve months ago he injured his little finger [of his dominant hand] by slicing through the tendon with a knife while at home. As a result of this injury, scar tissue formed which substantially limited the movement in that little finger of his dominant hand.

    He has recently had surgery to remove the damaged tendon and needed four weeks off work to recover. He was instructed to have four weeks off work by his surgeon. He will have a graft to replace the tendon at some point in the future.

    As a result of him needing time off to recover from the first surgery, he may be given an attendance warning by our employer.

    I might say:
    He has a disabled finger;
    It is a substantial disability because he works with his hands;
    It is a long-term disability because it has lasted longer than twelve months, and in any event, it will be for the rest of his life;
    It affects his ability to do ‘normal day-to-day activities’ include everyday things such as eating, washing, and his work;
    Because He has a Substantial Long Term Disability which affects his ability to do ‘normal day-to-day activities’ he qualifies for protection under the Equality Act 2010;
    And as such he is protected by law from being disciplined for the time he was off work.

    Would he have a case to bring a claim if he were disciplined for taking four weeks off work to recover from surgery on his disabled finger?

  24. Hello i was curious to my condition i been a postman for 37 years come march 2019 and now i need 2 knee replacements could i have a claim or would it be classed as just wear and tear over the period i am now 60 royal mail try to get rid of people as soon as it starts to cost the company money i was hoping to last until i am 65 but the pain and stiffness is very uncomfortable
    Thank you for your time

    • The issue you would have is proving that your knee problems and the need for 2 total knee replacement procedures was caused by the negligence of your employer and not natural wear and tear. Of course, being a postal worker, you would have had a physical role with much walking and carrying of deliveries. As such, wear and tear would be expected within the knee joint and given the age you cite, it is likely that degeneration would be found within your knees and I have to say that it would be very hard to prove that your employer have caused this condition – or failed to minimise the risk of it.

      The other issue you would face is one of limitation – how long you have to make a claim. Given the situation with your knees, it is likely that you have been having symptoms of pain or discomfort for some time now. Therefore, it is quite likely that you would be outside of the 3-year claim limitation period anyway.

  25. Hello, my huband get injured at work. He’s working in a factory with lots of chimical and last night one of the substance splashed in his left eye even though he was wearing all the protective equipment. He only had 2 months at this job so he’s a new person. The thing is he been send to hospital because his eye was red and Iched so he get treatment for few day as well as the doctor recommend him 2 days off from work, it is everything written down on the sick note. However, after two hours when he saw the doctor he came back to work and his manager was waiting for him outside of the building and he didn’t even left him inside by saying this is your last day at this hoc because he splashed that chemical in his eye, and appareantly his job is not to standard, but he is new as well as other people there. I don’t think this is the right way to act as a manager and he made him to feel so sad and useless as we had a baby and he lost his job because of their negligence. Can you please advise me what to do please! Thank you!

    • Under UK law, as long as your Husband was properly trained and provided with all appropriate personal protective equipment, he would have no claim for compensation for the injury to his eye.

      The other issue you mention with regards to termination of employment would need to be addressed to a Employment Law specialist.

      • Thank you, I though he will be able to get some compensation because is not his fault…and even though he was wearing everything correctly it could probably be an issue with the personal protective cloths? Still a bit confused

        • If you would like to discuss this matter in more detail with us, please use the contact us option on our website. One of our team will then call you to discuss the situation in detail.

  26. A ‘worker’, as defined by the Employment Rights Act 1996 Section 230 3 (b), suffers personal injury at work due to use of faulty equipment supplied by his employer. Can he advance a common law negligence claim against his employer in the same manner as it would be for an ’employee’?

    • Has the worker in the scenario you describe pursued a claim for personal injury compensation? If injury were sustained by an employer due to faulty or inadequate equipment provided by an employer, the injured worker could pursue a civil claim for personal injury compensation against the employer to recover all costs and lost income incurred due to the negligence of the employer as well as a settlement to cover the extent of the injury sustained in said incident.

      If you would like any further help with making a claim for personal injury compensation, please call us on 01225430285.

  27. I slipped on a wet floor at work and visited Hospital 2 days later (due to falling on Xmas eve). There were no wet floor signs up. Luckily, I have no broken bones, but I have sprained the ligaments and suffered damage to the arm. What should my next steps be?

    • You would appear to have a potentially strong claim for compensation given the slipping accident you have had. Your next steps should be twofold.

      Firstly, contact us to get some further advice and discuss a personal injury compensation claim for the sprained ankle injury and damage to your arm as well as recovering any associated costs or lost income. (You can start your claim for compensation really easily by calling us on 01225430285 or using the ‘start a claim’ page on our website).
      Secondly, you should make sure that a report of your accident is made to the employer – list what happened, where it happened, the lack of signage to warn of the risk of slipping and name anyone who witnessed the incident or was told about it. Making such a report will provide important supporting evidence for any claim you may go on to pursue.

  28. I worked as a detailer for Garlyn Shelton. On Friday December 14th I left work early due to breathing complications. All I remember is giving the emergency room my licence and telling them I was having an asthma attack. I didn’t open my eyes again until 6 days later. I was incubated during the whole time I was unconscious. After discharge on Christmas eve I was trying to remember the last thing I was doing before coming to E.R. I was at work using bug wash, lysol all purpose, wipe and shine, tire shine, solvent, etc. on cars and through out the day my health was declining to the point where I drove myself to the E.R. I just wanted to know is there a claim involved due to no proper training using these chemicals.

    • Under UK law, an employer requiring workers to use any chemical products must have a COSHH (Control of Substances Hazardous to Health) policy. Employers have an obligation to follow the Control of Substances Hazardous to Health Regulations 2002, which is to either prevent or reduce their workers’ exposure to substances that are hazardous to their health. This would include provision of personal protective equipment (breathing masks), gloves, ventilated working areas and any other relevant protections.

      If an employer were to fail to fulfill these statutory obligations and an employee were to sustain injury or ill health, it is most likely that the employer would be liable and have to settle a financial claim for compensation on the basis of employer negligence for any injuries and losses caused.

  29. I fell on a wet floor at work there was wet floor signs and when I fell I broke my wrist they gave me correct care and sent me home and I went to a&e but they are now telling me that I can’t work as it’s not a good look on the company and I can’t afford to have the time off I wanted to return as soon as can they do this?

    • An employer is free to request your non-attendance if it is deemed that your presence at work would present a risk to Health and Safety. However, whether or not they can force you to remain absent simply on the grounds of appearance is questionable.

      From the description you have provided of your accident and the slip on the wet floor, it would appear that you do not believe that the employer has been negligent and as such, you do not wish to pursue a personal injury claim against them. However, simply erecting a hazard sign would not in and of itself absolve the employer from liability for your injury. To that end, I wonder what the nature of the wet floor was? Was it a spillage? A leak? Were the hazard signs displayed clearly?

      Regarding your enforced absence from work, I would suggest that you make contact with an employment law specialist in order that you can get qualified advice as to your rights.

  30. I fell at work on a polished wooden floor just inside the main entrance doors. The floor has a slight slope to it. After a 18months of pain I am now claiming pip for my disabilities. My job is going to end due to incapability. They have only just put a rubber mat in place due to parents falling in the same place. I work in a school as a cover teacher.

    • Our view is that you have a valid claim for personal injury compensation against the employer for their failure to minimise the risk of injury on the polished sloping floor. Having spoken with you, we understand that a rubber mat has now been placed on this floor after further falls and as such, the risk of slipping has finally been addressed and dealt with. Therefore, there is a clear argument in your favour should any claim follow in that the employer failed to act on the risk of foreseeable injury presented by a slippery sloping floor surface and exposed you to the risk of injury.

  31. So nature of my work is pulling delivery cages in and out of warehouse. A lot of bending to put delived away. No equipment was provided and just basic training videos when I started

  32. I got assulted by a patient in work when on shift as a nurse. I sustained muscle and soft tissue damage to my forearm & two staved fingers. Not to mention i was very teary and upset after the incident. Would i be entitled to make a claim?

    • You certainly have the right to make a claim for accident at work compensation. Your claim would succeed if we can establish that your employer was negligent in this incident. We have successfully pursued very similar claims in the past and the claims succeeded because we could show that the employer had failed to provide the appropriate level of support, guidance and training or that they had not properly risk assessed the patient and their needs/risks.

      Please use the ‘start a claim’ page of our website to send us some further details and we’ll call you to take this matter forward for you on a No Win No Fee basis.

  33. I slipped and fell at work and wasn’t sent for treatment and did regular duty for two months until my elbow swelled. Then was sent to an orthopedic surgeon and they said I had a broken elbow.

    • Under UK personal injury law, your employer would not necessarily be responsible for ensuring that you sought and obtained medical treatment as it would be for you to decide whether the pain/discomfort of an injury required medical treatment.

      However, the employer could well be liable for the actual injury if the cause of your broken elbow (your slip) can be attributed to employer negligence. We would like to speak with you further about your slipping accident at work as you could well have a valid claim for accident at work compensation with which we could assist. Please use the ‘start a claim’ page of our website to start your claim or call us on 01225430285.

  34. I was forced by my foreman and manager to perform duty on a fragile roof structure after a fire. Only a part of the roof had to be replaced and I asked my foreman and our building inspector regarding the unsafe roof structure, but my concerns were ignored. Whilst working, I fell around 4 metres through the asbestos roof and sustained a shoulder fracture, open flesh fracture on my leg and also hurt my back were my 12th vertebrae was shattered. 2 months after my fall I received an operation on injured shoulder after an orthopedic surgeon stated and confirmed my shoulder fracture.

    My employer doesn’t comply to health and safety regulations and if asked by me I receive threats to leave if I’m unsatisfied in working for my employer. The employer has also victimised me at work due to my always asking health and safety questions. On the job there was no scaffolding or any other safety measures present. Further, the building inspector also did not assess the fragile roof structure properly – his assessment just stated that a part of roof must be replaced with no safety guidelines for fragile roof structure work.

    • My initial view is that you have a very strong claim for accident at work compensation. You have clearly highlighted a number of health and safety failings by your employer which should enable us to demonstrate clear employer negligence being the cause of your accident at work and as such, we would be confident of you succeeding with a claim.

      Clearly, your employer is not particularly honourable given their attitude towards your legitimate health and safety concerns. With this in mind, it is worth considering how any claim against your employer will be received with regards to your ongoing work with them. Whilst no employer can dismiss you legally for simply making a claim, that doesn’t always guarantee that you would not face difficulties. However, given the severity of your injuries and the long term implications that they present, you should not let the employers attitude prevent you from making a claim for compensation. If you were to succeed with a claim for accident at work compensation, your settlement would take in to account the long term implications of your injuries and also cover possible future loss of income and the benefit of such an outcome would far outweigh staying with such a dangerous employer.

  35. I had an accident at work 6 months ago and didn’t know at the time I would need an operation and leading to loss of earnings
    Is it too late to claim?

    • A period of 6 months between an accident at work and making a claim is nowhere near to being too late to make a claim for compensation. It is not uncommon (particularly when the full extent of an injury is not known or appreciated) for a claimant to not make a claim immediately.

      We would be very happy to help you with your claim and would like to discuss your accident at work. Please use our ‘start your claim’ website page to get the ball rolling.

  36. Hi I broke my hip at work I have tried to make a claim, but the company has deleted the cctv and also lied by saying the shop floor is cleaned every half an hour. Can you help me please?

    • Was your previous attempt at making a claim for compensation handled by a specialist personal injury Solicitor? If so, the only way that you would have any prospect of succeeding with a 2nd attempt would be by providing new evidence.

      It is clear from what you say that the employer has been dishonest in their defence of the claim, but for you to prove that is not easy. You would need some evidence such as witness statements from colleagues – who may not be willing to go against the employer – confirming that the floor is not cleaned regularly as they state and perhaps witnesses to your fall. Do you know if the employer was asked to provide evidence to support their claim that they clean the floors every 30 minutes.

  37. Hi I injured my tendon in my wrist while working for a company through an agency, I received a course in workplace safety manual handling, however this is a national course anyone can take and not specific to the company. I received no induction day I don’t know where fire exist/assembly points are if they even exist. I was giving no training for the actual job wich just required manualy handling up to 50kg all day. I was never told where the first aiders or accident book was or how to use it. When I got injured it was recorded in the book by my supervisor but not singed by me as I couldn’t use my hand. Further more this is an agency so since I can’t lift with my right hand I have been told I am no longer required. I was giving ppe however when I stated that the boots were a bit loose I was told thats how they are supposed to be (I now know they are supposed to be tightly fitted and the ankle shouldn’t rise 1 inch). I didn’t want to make a claim but I won’t be getting paid for the days I have had off so far and I am no longer required by the company although I am through n agency and pretty sure they can sack you whenever without a reason required. Please let me know what is available to me what rights I have and how to make claims.

    • As a temporary agency worker, you have the same legal right to make a claim for accident at work compensation as any full-time contracted employee.

      With regards to the description you have provided, I think you should make a claim against the employer (not the agency, but the employer) as there would appear to be breaches of health and safety protocol and employer negligence. To start your claim, use the ‘start a claim’ page of our website and we’ll call you to discuss your situation, explain the claims process and help you start your claim for compensation.

  38. I have repetitive strain injury from lifting appliances by myself. All the boxes said team lift. I had to take time off to heal but it wasnt enough. They wouldnt hire qualified help and wouldnt give me light duty. To make matters worse I was forced to use pto days when I was trying to recover.

    • Under UK Health and Safety at Work laws, an employer must not place an employee at undue risk of injury. If your employer was refusing to minimise the risks of injury to you and giving you no option other than to lift heavy items alone, they are in breach of safe working regulations and you would have a strong prospect of succeeding with a claim for compensation against them.

  39. Hi i cut my wrist with glass at work i didn’t have safety cuffs around my wrist i have been at home for 10 months had 3 operations what can i claim and when do i claim

    • Under UK law, any personal injury claim must be made within 3 years of the date of the accident. Therefore, if you were injured at work 10 months ago, you have a further 26 months in which you can pursue your claim for accident at work compensation.

  40. I was working in kitchen as a KP when the manager realised we were running low with burger buns, so he sent me to the local shop. However whilst I was on my way to the shop I broke my hand and was taken to hospital. Now I will not be able to work for a minimum of 2 months.

    My company deny that I am entitled to compensation. Could you tell me if they are right or not? Am I entitled to compensation from my work place? I went to the shop during working hours only because the manager asked me to do this, so it was work related. Thank you.

    • Although you are right in that you were injured during working hours, it is extremely unlikely that any court would hold your employer liable in this matter as they are not responsible for the actual cause of your hand injury. We assume that you have slipped or tripped and fallen whilst on your way to the shop and sustained your injury that way? If so, the only right you would have to seek compensation would be by pursuing a claim against the local authority (if you tripped on a broken pavement) or whichever business you slipped in.

      If you would like to discuss the actual accident and the cause of your injury with us, we will be able to advise you as to whether or not you have a valid claim for compensation.

  41. I work for a supermarket at nights doing delivery, since working there I have developed a hernia problem, I have had to have a few bit of time of work, my employer paid me the first 3 weeks full pay, but then started to pressure me to come back to work. Even when I went back there was not enough staff so I was still over working.

    My groin went again and this time I only got paid ssp, and when I did come back to work they tried to investigate me for being off which caused me stress thinking I would lose my job.

    • The employer has a legal right to ensure that any absences are reasonable and they will have an absences policy that they will work against with regards to handling your attendance at work. As such, whilst it was clearly unfair, I don’t think you would have a valid claim against them for stress or anxiety.

      However, you may have a valid claim for the hernia injury and subsequent loss of income. The prospects of making such a claim successfully will rest on the nature of your work and what training and equipment the employer has provided you with to minimise the risk of such injury. We think it would be wise for us to speak with you so that we can find out more about your situation and then advise you as to whether or not your situation would merit a claim against your employer.

  42. Hi i recently had a slip at work in a tipping bay where there is loose residual and recycling waste which caused me to dislocate my knee in resulting of having time off work with physiotherapy to strengthen my knee again. My work paid my in full for 7 weeks but then decided to put me on ssp for the last week and half of my sick note. I have also losted montly performace bonus due to being off work. I also still have sorness and no confidence in my knee if it will dislocate again or not

    • Dislocation injuries are extremely painful, distressing and can carry long term implications. The knee is a complex joint and injuries to the tissues of the knee will be serious in the impact they have on the person involved.

      Dislocation of the knee is a serious issue and it is fair to say that the injured knee will never quite be ‘right’ again when the pre accident condition of the knee is considered. Therefore your concerns regarding the strength of your knee going forward is totally understandable.

      My initial view of your situation is that you have a valid claim for accident at work compensation. Whilst your employer has been good in paying you for 7 weeks, that does not prevent you from having the legal right to make a claim for accident at work compensation. Such a claim would ensure that any long term damage caused to your knee in this accident at work would be taken in to account in any settlement agreed for the claim. If you were to succeed with your claim our Solicitors will also recover your lost portion of income and performance bonuses.

  43. I cut my hand on a piece of metal. It cut through my thumb and tore my tendon. I had to get an opperation to repair it, they found it in my wrist and had to stretch it back to my thumb. I had to get physio twice a week for 12 weeks then on e a fortnight as i lost all the strength in my hand. My employer paid me my full wage while i was off for 4 weeks. Would i be entitled to make a claim

    • It is good that your employer payed you in full – that at least stops you having to cope with a loss of wages after your accident at work and them paying you will not prevent you from being able to pursue a claim for compensation.

      Whether or not you have a valid claim will depend on whether your employer failed in their duty of care to provide you with the correct protection, training and equipment. The best way to find out if you do have a valid claim for accident at work compensation is for you to call us on 01225430285 and speak with our expert staff. In just a few minutes on the phone with you, we’ll be able to identify whether or not your employer has been negligent and whether you can claim compensation.

  44. Got hurt at work I asked my HR if they would pay me due to work related injury he said things don’t work that way here. I’m confused

    • Under UK law, an employer does not have to pay your usual salary if you are off work due to illness or injury (even if it was a workplace related injury).

  45. Been with employer 6 months he recently got hurt which closed shop leaves me in the dark about if i still have a job ..am i just hooped or whats my rights here

  46. I was working in a factory where there was no extraction basically the air was not good I had 3 chest infections then boarder line pneumonia. I was using a chemical that was not fit for purpose in water there was 2 mig welders with no extraction 5 lumsden grinder with loads of tramp oil going in the air. When I was off ill, they had coshh in to do tests. I found out that on the day of testing there was only one grinder working as the employee was off ill – but usually he runs 4 grinders daily!

    I’m still of sick with asthma tests coming up, but the employers have cleaned everything up & stopped using the chemical in the water and there’s no more tramp oil in the grinders. The employer has also put some extraction for the welders. I did take photos of this as I could feel it affecting my chest I also complained with a letter.

    • Your complaint in writing and your photographs are important as they provide evidence of a possible case of employer negligence and protect your interests should you wish to make a claim for compensation.

      Employers requiring staff members who work with chemicals and dangerous dusts etc have a strict obligation to ensure that all chemicals are used safely and that they are correct for the work and properly stored. They must also ensure adequate ventilation and provision of the correct personal protective equipment.

      It would seem in your case that your employer could have some trouble proving that they have carried out their obligations towards your health and safety and may indeed be guilty of employer negligence in failing to protect you from damage to your respiratory system. If you would like to further investigate your rights with regards to a claim for compensation, please use the ‘start a claim’ function on our website and we will gladly investigate your claim on a No Win No Fee basis.

  47. I have been working in a company for about 7 years. Approximately two months ago I was injured at work and suffered a broken my leg. I have been on sick leave for more than two months and I am still not fully fit.

    My company paid me only 15 days of my full salary and 30 days at 50% of my basic salary, but the other days that I have been off work for, they will not pay. Can I get any kind of helpful information? Can I claim accident at work compensation for this accident?

    • Whether or not you can claim accident at work compensation will depend on the cause of your injuries and whether employer negligence played a part in the incident. Under UK law, employers are governed by the Health and Safety at Work Act and have an obligation to minimise the risks of injury in the workplace. UK employers must ensure that all staff are appropriately trained to perform the work that they are doing, that any machinery used by an employee is done so once training has been provided and the machinery must be regularly maintained and have the appropriate safety measures fitted. Employers must also ensure that the appropriate personal protective equipment (PPE) is provided by the employer.

      For us to advise you further, we need to speak with you to find out more about your work and how you were injured. Our expert staff will be able to identify whether or not you have a valid claim for compensation. Please use the ‘start a claim’ page on our website to make further contact.

  48. I had a accident on a scallop beam trawler and part of my Job is to tighting swords that scrape the sea bed. We had came into the harbour landed everything then was sorting the fishing gear before we got away. Me and my work mate was tighting swords when the 4 ton of fishing gear came down and hit and squashed my head and I now have a scar on my head broken nose, eye socket and awaiting 2 operations. I have been off a couple of month. They are paying me weekly but I want to know if I am eligible for compensation for injuries and loss of earnings and for my operations. Thanks john

    • Although you were injured in an accident at work, it is hard to advise whether or not you have a valid claim for accident at work compensation because of the location of the accident. As you were injured at sea it could be that maritime law supersedes UK law and that could make pursuit of compensation harder. However, we would like to further investigate this for you and work to find out whether or not you can pursue a claim.

      If you would like us to find out more for you, please call us on 01225430285 or use the ‘start a claim’ page to make contact with us and we can then seek specialist opinion for you at no cost!

  49. Lifting heavy boxes is NOT in my job description, but I have been forced to do so for the last 2 weeks. Since doing this, I have had intense back pain and called in sick twice. Prior to this, I took ONE sick day in 3 years. I have had back pain before, but have succesfully managed it by not being stupid. On Friday, I also injured my knee lifting the boxes.

    I told my boss about the injuries, but she has ignored it, so I’ve told her I cannot do it anymore due to the risk of serious damage. I want to go to the Doctor but I can’t afford it. I don’t think the sick days should come out of PTO-It is the companys fault. Do I have a claim for the hours lost and Dr. visit or visits. Again, not in my job description and I am a small 64 year old female.

    • Under UK law, an employer would be liable for any back injury sustained whilst lifting was being performed – if they have failed to provide manual handling training, the correct equipment to move heavy items or an environment that enables safe working.

      I take it from the fact that you mention having to pay for your Doctor that you are not based in the UK? If you were not injured in the UK, we cannot offer specific guidance or advice and would need to advise you to seek specialist advice from a personal injury lawyer in the area in which you live.

  50. On all 7 of the employer responsibilites check list, my husband was never informed on any. The accident was not even reported in a book.
    My husband fell over a childs toy placed in a walk way whilst unloading a vehicle and broke his wrist.
    It took the boss over an hour to get him to hospital.
    My husband never reported as did continue to work however should of been on minimal tasks but did further damage to the wrist and it will never be the same.
    We are not after claiming for loss of wages but i want to claim for his injury ss his wrist will never be the same.
    Since the accident nothing changed and with the dark weather vehicles being unloaded without adequate lightibg again putting staff at risk and the boss laughs it off.
    Pls advise

    • If you feel that your Husband’s injury was caused or contributed to by employer negligence he may well have a valid claim for compensation for the injury he has sustained (which would automatically include recovery of lost income or incurred costs should it succeed).

      For us to be able to advise your Husband, we need to know more about his job and what training he had received and what he was doing at the time of the accident. It would be helpful for our staff to speak with him so I would suggest that he use our ‘start a claim’ page to make a further enquiry and we can then call him to discuss his accident at work and identify whether or not your Husband can make a claim against his employer.

    • You can ask the employer for a copy of the accident and witness reports, but you may find that they will not provide them to you. They are not obliged to release them to you. However, if you pursue a claim for compensation it will be possible for your Solicitor to obtain release of the accident and witness reports.

  51. I was injured at work took a claim out against them as felt they were negligent,then ended up getting made redundant,can they keep my redundancy money back from me cause I made a claim against them?

    • Under UK law, redundancy and personal injury compensation are separate matters and employers must follow the correct due process in both cases. If you have been made redundant, whatever redundancy package that you are entitled to must be provided. The employer cannot withhold any because you have exercised a legal right to claim compensation.

  52. I work as a cna and when I got pregnant I told them my Dr. advised me to not be lifting more then 22 pounds. I was then told by both my supervisors that they’ve had pregnant women work full duty up till the day they deliver and that I will have to continue to do my regular duties until I had a Dr.s note. Well it took me a while to get the note due to my Dr.s office not getting back to me for a couple weeks by the time i finally got the note i was about 15 weeks pregnant. I was 12 weeks when I told my work my Dr. doesn’t want me lifting more then 22 pounds. Well the day i turned 19 weeks I started having lots of bleeding due to placenta abruption which can happen from lifting heavy weight. I’m wondering if this would be a workers comp claim considering the only time i lifted heavy weight was when i was working lifting,pulling and pushing super heavy residents. We were also understaffed almost everyday so I was also putting a lot of stress on myself and my body working there pregnant and understaffed lifting weight I shouldn’t have been lifting in the first place. I really think the start of all these problems with my pregnancy started with my work. Does it sound like I have a case?

    • UK law would require your employer to ensure that you are properly trained in how to lift safely (manual handling training) and that your physical health is taken in to account when work tasks are provided. If your employer has failed to train you and placed you at risk of injury, you may well have a right to make a claim for compensation.

  53. My employers have followed all the procedures correctly, however I have had injury caused twice by someone they employ and he is still working there and I’m losing wages due to injuries

    • To recover wages lost as a result of absence from work after being injured in a workplace accident, the only option for most people is to pursue a claim for accident at work compensation. UK law does not oblige employers to pay employee salaries to those off work – even if they are off work through injury sustained at work, indeed, the only obligation is to provide Statutory Sick Pay (SSP) which is just under £90 weekly. Therefore, in your situation you should contact us further to discuss your accident at work and our expert staff will be able to quickly identify whether or not you have a valid claim for accident at work compensation. If you were injured through someone else’s negligence, then you have a good prospect of succeeding with a claim and could recover lost income as well as compensation for your injuries.

      You can call us on 01225430285 or use our website to start your claim.

  54. Been under staffed for 3 months had double work and pulled muscle in my back. Been to see hospital and occupational therapist both agreed injury was caused at work, now feel they have arranged a meeting to get rid of me after working for them for 19 years.

    • It is not uncommon for people to feel very vulnerable after an accident at work or when they suffer a work related injury if their job has a physical element to it. Regularly people injured after accidents at work share their fears of getting dismissed from work if they are forced to take time off to recover.

      However, employers are subject to strict rules regarding employee rights and must follow due process. Remember, UK law affords any person injured in an accident at work that was caused, or failed to be prevented as a result of employer negligence, the legal right to claim compensation and loss of income against the negligent employer. The employer has no legal right to dismiss an employee for making a legitimate claim for accident at work compensation

      When it comes to claiming compensation after an accident at work, Direct2Compensation will help you to understand your rights. If you have been injured in an accident at work, we can explain your rights under the Health and Safety at Work Act and identify what Health and Safety training your employer should have provided and can determine what if any personal protective equipment (if applicable) your employer should have provided. With over 20 years as specialists in No Win No Fee personal injury compensation our expertise can help you find out whether or not you can claim compensation for the injuries you suffered at work.

  55. I’ve almost severed my finger and had it sewn back on and there may be long term damage. My employer is pressuring me not to claim telling me that everyone will loose their job and the factory will close down,what shall i do?

    • Your employer should not be placing any pressure on you not to make a claim for compensation. Regardless of their concerns, you have a permanent injury that will affect your dexterity and ability to perform many tasks easily – this could affect you for the rest of your life and possibly limit your earning capability. Severe finger lacerations, such as the one you have sustained are typical in accidents at work. Such injuries are serious and you need to consider the impact on your long term future ahead of any other matter. Your claim would be made against your employers insurance and should not cause the business to close or jobs to be lost. It is important to note that in claims for compensation for severe injuries to the finger, the claim can lead to high value compensation settlements. This is because of the importance of the fingers when it comes to grip strength, dexterity, close control skills and fine movements.

      Remember, you only have a limited time in which you can pursue a claim for compensation and whilst you may feel sympathy for your employer, your own rights and needs must come first.

      I would very much like to speak with you about your accident in order to be able to advise you as to whether or not the cause of your injury is something that would enable you to make a claim against the employer. It is important that you know where you stand legally before you consider the employer. If they have been negligent with regards to health and safety and caused this injury to you, you really should pursue your legal right and make a claim for compensation. Please email your contact number – or any questions you may have about your accident and rights – to me at: ian@direct2compensation.co.uk and I will call you to discuss this with you.

  56. In March 2017 I injured my back at work. We were getting a heavy roll of carpet in through a living room window as it was too big to bring through the front door. As the company I work for doesn’t have the necessary straps for the manual handling of such rolls we did the best we could. The roll slipped and I took the full weight, side on and ruptured my L5/S1 disc. I immediately called my employer and let him know. After an MRI scan and several consultations I received treatment (nerve block and epidural injection) for my prolapsed disc. I went back to work and fast forward to August this year, the disc above did the same. Back to the Gp’s, another MRI and I’m taking Tramadol and Gabapentin painkillers and still in a lot of pain all the time, I’ve told my employer that I can no longer lay flooring as the constant heavy lifting and bending over will cause further injury but am happy to work off the tools as a manager/foreman. He says he can’t find me another role other than fitting and continually asks if I’ll go out fitting. He’s said he’ll have to let me go but hasn’t indicated when that’ll be and also said he’ll cut my wages until I do go. There is no HR department other than him. I’ve worked for him for 17 years and I’m being told to wait at home and he’ll be in touch and I’ve waited over a week recently for a call. I’m being frozen out. I’m still waiting for my P60 from April and haven’t had a payslip in 2 years. There is no accident book or H&S literature in the office. It seems to me he’s breaking law after law here but I’m no expert. After a consultant appointment today I told my employer that the injury would not get better but only worse and that I would have to manage my back for the rest of my life. My employer immediately asked if I would fit an entrance mat as if he hadn’t heard what I’d just told him. I’m extremely worried and don’t know what to do or who to turn to.

    • Given your situation and the severity and permanency of the injuries you have suffered to your back as a result of employer negligence (lack of correct training, lifting equipment, support and accident book), you should immediately pursue a claim against this employer.

      Given the description of the employer you have provided, there is a risk that he may not have the correct insurance cover in place, but that should not stop you pursuing your claim and it would not stop our Solicitors investigating this for you and possibly pursuing him a personally liable if the relevant cover were not in place. You must remember that your ability to work and earn income for the remainder of your working life is now in jeopardy given this employers negligence so making a claim with us on a No Win No Fee basis is not only something you can do without having to risk your own finances, but it is morally right and if successful would enable you to obtain compensation and loss of income.

      If you would like to discuss this situation in more detail, ask questions about the claims process or start your claim, please use the ‘start a claim’ page of our website to provide the contact details to our specialist staff to call you and help you.

  57. I have been employed by ups for approximately 5 to 6 weeks. I experienced a slip-and-fall where my ankle my boot was caught between the truck and the dock where the truck wasn’t pulled up to the dock all the way and I fell and twisted and sprained my ankle and ligament and hurt my right shoulder upper shoulder and back and I’m trying to find out if I have a workers compensation claim. I am a part-time employee there, seasonal worker.

    • Under UK law, you may have a valid claim in this matter. If someone else was responsible for failing to properly park the truck and left the gap, your prospects would be good. If however, it was you that parked the vehicle badly, you may have less of a chance of succeeding. Given that you are a seasonal worker, there is a possibility that you did not receive the correct training and if so, you may have a claim.

      You can call us on 01225430285 to further discuss your situation in more detail and this will enable our expert staff to advise you as to whether or not you do have a valid claim for accident at work compensation.

  58. I have been a contract cleaner for eleven years and have suffered several repetitive strain injuries in the past and have told my employer this. Due to the nature of the job we were expected to carry around heavy buckets with water in them, carry Hoover’s up and down stair and carry around heavy rubbish bags. On several occasion l asked for equipment to help make the job easier but was laughed at. This happened with my previous employer as l have been TUPED over in the last few months. Unfortunately l have now got a muscular shoulder injury which l have had to had some time away from work without any sick pay and cannot see me returning to the job in the foreseeable future. I have already told my new employer that the work load is getting too heavy and feel that l am being blamed for my injury. Can you help me as l feel very upset by the lack of help from my new employer. They are a contract cleaning company.

    • To be able to help you, we need to know why the employer is liable for your injuries? What training have you had? What equipment does your employer provide to you to minimise the risk of injury?

      • My previous employer and managers didn’t listen when l complained that the work load was getting too heavy and that injuries were occurring due to this. I was told its a physical job what do you expect. I found this to be ignorant of the health and safety to myself and one other employee.
        No training was given what so ever both manual handling and chemical training in all the time l and one other employee was employed.
        No equipment was provided that would elevate making the job easier even though l asked.
        The company that my recent employer is contracted to l feel are at fault as l have complained on several occasions about the amount of weight l have to deal with when dealing with their rubbish which contributed to my recent injury.

        • Were any of your complaints or concerns regarding the health and safety issues made in writing? (email/text etc?)

          If you would like to further investigate making a claim against your employer, please use the ‘start a claim’ function on our website and we’ll contact you to take this further for you.

  59. I writing to see if you can help with our enquiry. My husband has worked for a company now for around five and a half years, in the year 2016 my husband ended up having to go off work on sick leave (full company pay) had MRI scans to show he had a slipped disc and a rotary cuff, snapped tendons. My Husbands got full private medical insurance so this covered his operations, physio and consultant costs. After six months off my Husband was forced back in to work with no phase return and was made to use holidays for future operations, he had no meetings to ask how he was doing for him to fill out his own personnel records. His role remained the same working in a Warehouse which has a freezer section and ambient section, the role in the freezer mainly lifting heavy items and climbing ladders to fix jams. My Husbands role is a Manager, so he had to fix it or the work wouldn’t carry on and the business would loose money. Around the September of 2017 he was still having issues with the cold going into his shoulder which was causing him pain and the company he worked for finally listed after letters from his consultants that he needed to be out of the cold and moved into the warm side.

    At the start of the year over the weekend shifts his Managers had been pushing for him to work in the freezer side, so one to two days a week. In June of this year he started to get pain in his slipped disc, he told his Managers and they still carried on putting him in the cold ie with no freezer coat other than a fleece. Around the 11th of June this year my Husband couldn’t move and I took him to see a doctor who then referred him to the top spinal surgeon in the UK and Europe.

    The consultant ordered MRI to discover Martyn had a swollen disc and a crack disc, the consultant put martyn on sick and he has been on sick for the last six months as these type of injuries aren’t fixed over night. Martyns had two operations to his spine but he will always have this issue. Martyn was very close to being in a wheelchair with these injuries as they are the lowest discs in the back. Now Martyn has gone to work this morning to discuss his return to work and basically accused Martyn of manipulating the sick policy and his consultant and he is on the verge of loosing his job because hes been on sick leave on and off for six months periods at a time. We are very worried, as if they had of looked after Martyn in the correct way this wouldn’t have happened.

    Now Martyn works nights so sleeps most of the day and works most of the night, he doesn’t go to the gym or do anything with heavy lift other than work. The reason I’m writing is to see where Martyn would stand on a claim regarding his injuries. We have all the consultant letters and you can get all the documents from work regarding how bad Martyn’s has been treated.

    Martyn now has to live with this injury for the rest of his life and he most probably loose his job down to his injuries and sick leave.

    I look forward to receiving your reply, I hope you can help and advise.

    • Your Husband does have a potential claim against his employer – for any injuries that were caused by his work and as a result of employer negligence within the last 3 years. To this end, it would be sensible for us to speak further with your Husband and review the supporting evidence that you mention in order that we can have a specialist Solicitor consider whether or not a claim for compensation can proceed.

      Please email a description of the nature of your Husband’s work, what training he has received and why he believes that his employer has been negligent, along with the consultants letter to us at: justice@direct2compensation.co.uk and we will gladly investigate whether or not your Husband can pursue a claim against his employers for the injuries and losses he has and will continue to incur due to his injuries.

  60. I was recently diagnosed with tendonitis in both arms and placed on modified – work which didnt happen. Then my Doctor pulled me from work for a month hoping rest would help, but it did not. So I am back to work on modified hours and work as my arms are extremely painful. I originally did not claim wsib. Since being back my boss is making me feel uncomfortable – a lack of communication with him.. what do I do?

    • In the UK, if a Doctor has written advice to an employer, they are obliged to follow that in the first instance and must not cause further or worsening of the injury knowingly. Commonly, employees suffering with an ongoing injury – such as tendonitis, would see an Occupational Health expert who could assess their working environment and tasks before making recommendations as to how the employer could support the employee to continue to work but with some modifications to the working area or role.

  61. Hi I closed a work door on my finger and squashed it was also fractured I had to leave work two hours early to go to the hospital my work didn’t pay me for the 2 hours I missed of work if it’s an accident at work should they not pay me

    • Regardless of who is at fault for an accident at work, there is no legal requirement for an employer to pay an employee if they are unable to work as a result of that accident. The only financial obligation towards an employee an employer faces after an accident at work is to provide Statutory Sickness Pay (SSP). Only in cases where an employee has paid sickness absence rights contained within their own contract of employment can they expect to be paid during any absence from work.

      In your case, if the injury to your finger rests with the negligence of the employer and not due to your own mistake, you could seek to pursue a claim for compensation against the employers insurance cover. If successful, not only would you receive compensation for the fractured finger but you could also recover any lost income – even if it were only 2 hours pay.

      If you’d like to find out whether you can pursue a claim for compensation, call us on 01225430285. Our expert team will be able to advise you and explain your rights.

  62. I had a minor accident at work, but had to visit A and E after about a week to remove matter from my hand and have stiches to repair. Do I have to use Holiday entitlement in this case.

    • For most UK workers that have to take time off work as a result of illness or injury (even if the injury was caused by an accident at work), they will not receive their usual pay. Most employers do not provide sickness pay and unless it is written in to your contract as a benefit available to you, the best you can hope to receive if off work is statutory sickness pay (SSP) or to be allowed to use accrued paid holiday entitlement during your absence.

      After an accident at work, if you lose income or are forced to use accrued holiday entitlement during medical treatment or recovery periods your only way to seek recovery of that is to pursue a claim for compensation against the employer. In your case, if the injury to your hand happened because of employer/colleague negligence or equipment malfunction you could pursue a claim against the employer.

      However, you mention that you are not seeking compensation so unless the employer will pay you for the hours missed during your Hospital appointment you will have no option other than to use your accrued annual leave entitlement.

  63. I had an electric shock whilst working on a till. I had no medical attention or support from my customer team leader. I also asked if I could go in the back and sit down, but he said that the delivery was in and it was too busy. I felt palpitations and said to my team leader that I felt that I needed to sit down. I had no support.

    • You can claim compensation against an employer if you are injured because of a fault machine and suffer an electric shock. However, as with any No Win No Fee claim for personal injury compensation, the severity of the injury needs to reach a certain level before a claim can proceed. In the case of the electric shock injury you sustained, if it left suffering from symptoms including pins and needles, loss of sensation or muscle spasms as a result of the electric shock, you could see to make a claim.

      You should make sure that an accident report was filled in – if not, request that an accident book entry be made noting the details of your electric shock injury and the faulty till that caused it.

  64. I’ve worked for my company since 2014…first week in the job…by then we had received no h and s info and I tripped in a cleaning room on an electric cable that was left on floor. That week we had no accident book set up as we had just opened and I did not report it. I had a problem with my ankle after this but just kept taking cocodamol tablets and ibruprophen to stop the pain….ive had a problem with this ankle ever since. I put up with pain as I’d been diagnosed with arthritis in left knee and my doctor also said it was arthritis in my right ankle.
    Jump to 2017 and I slipped on a plastic disc on my van ramp. Unknown to me as I was taking all these painkillers I snapped a tendon on the right ankle. The pain was covered with my tablets. Upshot is I now need a new knee which is wear and tear and I understand that. But my ankle needs a tendon transfer and reconstruction of heel and foot. Am I just unlucky or does the original injury apply. Thanjs

  65. I work in retail and part of this is moving cages of stock off a truck. One of the cages was too heavy and buckled the wheels under the weight of the stock, trapping my finger between it and another cage, ripping out my nail in the process. I wasn’t given formal training or spoken to about/provided any safety equipment, such as gloves. I’m only seventeen and don’t get paid very much, but I had to miss out on 8 hours worth of wage when I’m only working 12 hours this week. From talking with my boss he is unsure if it will even be compensated through company health insurance as I didn’t have to stay overnight in hospital. Is there a claim here?

    • My initial view is that you do have a valid claim against the employer’s insurance cover in this matter. If the cages of stock were over-loaded or dangerously heavy, then the employer is likely to be liable when you sustain injury as a result. Further, the employer has failed to provide training or safety gloves for your use and as such, I believe you have good prospects of succeeding with a claim.

      We would be very happy to help you pursue a claim for compensation here. The loss of a finger nail is painful, unpleasant to look at and will affect the use of the finger for a while. As such, there are no problems with regards to the value of the claim either. If you would like to discuss this further, please forward your contact number to us by emailing me – ian@direct2compensation.co.uk so that we can call you to discuss.

      It is worth pointing out that as you are 17 years of age, you will require a parent of legal guardian to sign the Solicitors paperwork – unless you will turn 18 very soon?

  66. I work for the railway, 31.5 years. We have our own lockers for uniform and kit bags. The kit bags are fairly heavy which is why they are now trolley bags. In an unprecedented move a few weeks ago they moved our lockers away from the booking on point and messroom to a building further down the platform and via lift to second floor. On the 14th November these lifts didnt work , 2nd floor means 4 flights of stairs , easy going up but coming down with my trolley bag i stumbled and missed 2 steps , bashed my left knee on stair rim. My knees, especially the other one , right one has severe arthiritis and i wear a knee straightener brace so i was perhaps trying to over compensate the weight coming down the stairs . I reported the incident , continued working and i havent missed a day. My knee developed a lump , which has dissapeared but when i even touch the area where it hit , it is extremely painful. I can walk , bend it , but 10 days on , i cant touch it, well i can but its very painful. I assumed it would have dissipated by now and was hoping to avoid x-rays or hospital , I filled in the 2 page accident at work form and the line manager understands the bag weight and did say perhaps there was some unneccesary paperwork in there . It was just his opinion , everyones kit bag generally weighs the same . The railway scheme for any illness or injury are farly generous as in 6 months full-pay . I am not contemplating taking anytime off, but this pain, which is extremely sharp to the touch, doesnt appear to want to dissapear.

    • Clearly, you should attend a Doctor and seek referral for an x-ray to inspect the damage caused to your knee. It is good to read that you have completed an accident report form.

      At this stage it is hard to advise on the prospects or otherwise any claim for compensation you may choose to pursue would represent, but I can see that there is an argument to be made here as to the lifting and carrying of a heavy kit bag (that is a requirement of the job) down so many flights of stairs if a lift was broken. Therefore, we would be happy to take some further details and present your enquiry to our specialist Solicitors for a detailed consideration for you. If you would like us to do that, please let me know.

  67. Repetitive strain injury, clear evident process that will prove such injury. Not shown how to lift. Minimal staff to complete task. Issues raised. However, corrupt work place, known to lie. How do I approach?

    • When any issues are raised with an employer, it is always sensible to ensure that they are reported in writing and that a copy of any such report is retained by the complainant. Such written records make it far harder for a dishonest defendant to deny any such reports were made.

  68. I work at a busy restaurant, a steakhouse with peanuts on the floor front of house and food/ clutter on the floor back of house. I was taking a stack of dishes to the designated dishwashing area, with non slip shoes i slipped on food and water by the drain and had a concussion. I woke up convulsing and throwing up in the back of the restaurant with the owner and another server who is also an certified emt. I had to ask the owner to file an incident report, he only let me fill out half before he told me to get up and fill the rest out himself. I was not given a copy. I went to the er 3 times in under four weeks and was diagnosed post concussive syndrome. Doctors excused me 9 days but I haven’t worked in 3 weeks because I am still in pain. Should I quit? I’m still on anti nausea medication and pain meds

    • UK law wouldn’t require you to quit your work simply through ill health after just 3 weeks off work. You should return to your Doctor and request that you are signed off appropriately in order that you can recover.

      The cause of your accident would give risk to a claim for slipping accident compensation under UK law too.

  69. I am an additional learning support teaching assistant. I had my nose broken by one of the pupils. It was an accident. It was not an assault. However, I had to attend A&E that day and my employer docked my pay. My septum has now moved to the left and I can’t breathe through my right nostril. I was told by ENT that I can have an operation to put this right but I’m afraid to do this as they will dock my pay again. I already work 2 jobs I can’t afford to lose pay I’ve no fault of my own.

    • If the injury was caused by nothing more than an unfortunate accident, there is very little you can do. However, it could be that the employer hasn’t conducted the correct risk assessments or that you were not made aware or trained properly in the risk that the child you were working with would present. If so, you may have grounds to make a claim for compensation.

  70. I have a question about a claim. I am a contractor truck driver. About 4 months ago I had a seizure while driving the truck and wrecked it. I was taken to hospital, but no injuries were found. Am i able to sue the owner of the truck?

    • UK law would not offer you any such right to pursue a claim against the owner or insurers of the vehicle in which you crashed as the cause of the accident was not due to their negligence, but sadly due to an unfortunate episode of ill health suffered by you.

  71. I work doing weedspraying on the public footpaths and roads so do a lot of walking with a 20litre knapsack containing chemical and water. At the end of the day something happened to my foot and was unable to walk or put pressure on it and I was signed off for 5 days, the doctor said I’d strained my plantar fascitis. I’m only entitled to SSP and that’s not enough to cover my weekly wage so I need to know where I stand

    • Does your employer require you to wear specific footwear for the work? If so, have they risk assessed the footwear and ensured that it is fit for purpose?

      If they have not, you maybe able to pursue them for compensation for the injury sustained and the loss of income caused to you.

  72. My son had an injury at work. He went in Saturday morning early to finish some work off before Monday. He wasn’t told his key fob didn’t work before a certain time so he thought the door entry system was broken so he climbed into the building elseware fell over 10 ft and broke both ankles, he was on his own and couldn’t move. Someone should have told him he couldn’t get in before a certain time, and someone else should have been there. Can he make a claim for his injuries

    • There is a potential claim here and whilst the circumstances are unusual, I think it worthwhile presenting such a claim to our specialist Solicitors for consideration.

      Whilst the employer should have advised all workers as to the hours upon which they can arrive/depart and when the gate system will work on their key fobs, your Son may have to accept a portion of responsibility (contributory negligence) as although he was attempting to access work for good reasons, he should have considered the risks to his own safety by climbing the fence. Accepting a portion of responsibility will not prevent him from being able to claim, but would have an impact on the level of damages/compensation that he may receive.

  73. Hi, just a quick query. I was injured during an incident at work. I am a custody officer at a court. Short story is, my hand hit a metal gate post during a restraint of a prisoner who didnt want to on the vehicle. I have been off since May 2018. This incident could of been prevented, by information being passed that he was refusing and a proper process could have taken place I.e. protective clothing being worn before hand. I am now being pressured into capability dismissal. I am still under investigation at the hospital. I am waiting for further appointment to see orthopaedic consultant and a specialist nurse for pain control. They think I have something called Complex Regional Pain Syndrome. I have been on company Assault on Duty for nearly 6 months which is full pay but after that I go onto ssp even though I haven’t used any of my sick allocation. Just wondered if you had any advice please. Thanks

    • Given the possible long term implications of your injury and your initial view that the employer failed in their duty of care to ensure that appropriate communication and risk of injury had been passed down the line to you, you should consider speaking with our specialist Solicitors to further investigate whether or not you can pursue a claim for compensation in this matter.

      My initial view is that there is a possible claim here on the grounds of employer negligence. Should you wish to investigate this further, the process would be for you to use our ‘start a claim’ option on our website so that we can call you and have a brief discussion to obtain the basic initial information needed before we can assign this matter to the right specialist Solicitor who would then call you to discuss this further.

  74. My daughter has just started working as a ground worker with a tree surgery company on a self-employed basis. She says she is covered by her employer’s insurance whilst working for him. She wants to train as an arborist and is considering asking him if she can work with the team on her days off so that he can give her climbing and chainsaw experience. My question is would she still be covered by his insurance on those days as technically he is giving her free training rather than employing her as she won’t be getting paid? If not, is it possible to get personal accident and liability insurance for her as an individual doing this?

    • Any person can obtain insurance, of course the problem may be the cost of the insurance. However, your daughter may well be covered by the employers insurance – as long as they are appropriately covered – whilst receiving training or working for the employer. My advice would be for your daughter to seek a written assurance that the insurance does indeed cover her whilst training.

      In the industry you cite, it is common for new employees to receive training in safe chainsaw use and climbing safety. Any training should be provided by someone with the appropriate qualification to provide the training or by attending a specialist training provider for accreditation.

  75. Hi had an accident at work a few months ago. I file it in the accident book. Although I complained to my manager and supervisors, they did not wanted to know, I was ignored and called mini moaner, even not even validating my presence when I was telling them my wrist is in terrible pain when lifting or holding the hoover. I was told by my manager that they’re not running a holiday camp. My supervisors ignored my complaints for months saying I have no choice as they are short of staff and other staff has pain but not complaining. One supervisor said she has pain in her wrist and she has no problems with continued working.

    Then the longest serving staff started to ignore me, at times when I walked in the office, they would stop talking and blatantly ignore me. Then the lies of me swearing or using bad language towards them. My supervisors husband who works as a room attendant as our colleague, swears at me and told me all you foreigners go back to my country calling me racists names. I complained to my manager and my supervisor who’s hisband had made the comments against me but was told that I was telling lies. I was also been accused of swearing at others, which is untrue and feel I constantly on my guard. I became so scared I stop using my locker fearing the maintenance man who also accused me of swearing at him. I made a complaint to my head manager but the situation got worse where I feel isolated and afraid to speak to anyone fearing it would be misconstrued. I’m now on medication not anle to sleep fearing the worst of my reputation being ruined. I am now off work with with progressive pain and swelling not able to grip and lift much weight and awaiting a mri scan on my wrist.

    I am no longer a happy person and have a deep fear trusting work place and fear bonding with anyone or faith in work and embraces new outside events. . please help.

    • You need help on two fronts here. Firstly with the injury to your wrist and a possible claim for compensation against the employer for the injuries you sustained and the impact that it has had on your day-to-day life.

      Secondly, you should approach a specialist employment Solicitor to discuss the actions of the employer with regards to their handling of you and a possible claim against them for breach of employment law.

      We can assist you with regards to the personal injury element of your claim and would be able to refer any employment law query to a specialist firm we have links with. Please use our ‘start a claim’ page to send us some further information and we’ll then call you to help you take this further.

  76. While at work filming a sketch for an online show, me and another employee were asked to pull each other out of a paddling pool full of fake snow, by the legs. Because I didn’t want the humiliation of being pulled, I reluctantly agreed to pull my college, a fully grown man, by the legs, not thinking it would result in a pulled/strained ligament in the lower part of my back. I felt pressure immediately, but about 15-20 minutes after I did it, the pain started to come on really bad. When I complained about the pain, I was advised to put it in the accident book by another college, to which the guy who’d asked us to preform the act, logged it. Soon after, I was in tears & advised to call 111 by a team leader to see if I should goto the hospital. It was painful to walk, sit or stand. After speaking to someone on the phone, I was told to see an out of hours doctor that night to assess the damage. The doctor told me I’d pulled/strained the ligament that goes from my spin to my pelvic bone. I asked if I should work the following day & she advised me to take a few days off to recover. I was given codeine, two to be taken every four hours, & told I’d need to see my doctor for physio. She also told me it may take upto six weeks to fully heal, & that I shouldn’t do anything such as exercise or walk the dog in case I further injure myself. The pain is unbearable. I wasn’t able to sleep, & in order to get out of bed, it took much effort. I’m unsure whether I will receive sick pay for my 2-3 days off, & I’m not sure if me agreeing/offering to be the person who did the pulling will allow me any form of compensation. All I know is, this is a huge inconvenience for me, & I’m feeling very depressed about the whole situation. I didn’t sign anything prior to filming, & the guy who asked us to perform the act is a first aider, but he didn’t think things though. I just went along with it as I didn’t want to seem ungrateful for the chance to do some onscreen filming. I’m too nice to say no. I’m finding the smallest task difficult, but people keep telling me I have a case. What would you advise?

    • I think you do have a valid claim for compensation in this situation. You were at work and seemingly instructed to perform some heavy lifting (pulling your colleague). The weight of your colleague would exceed safe lifting levels and I’d imagine you hadn’t been trained to perform such work?

      Of course, further consideration and information is required before we can be more certain, but I think you should make contact with us next week on 01225430285 or use our ‘start a claim’ option on our website so that we can have a chat and offer you further assistance with a claim.

  77. I had an accident at work a year ago. I work in warehouse. I was moving by myself heavy machine part from original packaging to standard pallet. i have done this before many times. It is required by my employer. I lifted and twisted when I suddenly felt the pain in my right hip. I finished work and went home. I did not realise that could be something serious. MRI stated fracture. I had a manual training done however in that situation I could not use this. The hoist I could not use because it did not pass the safety test. In my department we do not have a fork lift trucks. Other departments have. I always have to ask for help and it takes some time. I do not have a witness but my work place is covered by 3 CCTV cameras. I was off work for a week. When I came back to work the accident rapport has been done by my manager and light duties work applied. I had to back to work, because I’m the only one who works in my family and we have disabled child. I felt a discomfort while I was walking but I did not report it because I was afraid to loose an income. Since that time I had no meeting with HR or H&S department relating my accident. I believe it was not reported to HSE. This summer I had an hip arthroscopy and piece of bone have been removed from my body. The orthopaedics said that surgery has to be done as quick as possible due to more damages in my hip joint. I’m on SSP from August this year. I had an accident in September 2017 and I know that team leaders have had a risk assessment training in April or May 2018. On the time of the accident the first aid officer and H&S officer were not in the warehouse. First aid officer is in the office and we have visit once a month from H&S department. Also i did not see a have object label on the original pallet.
    Please advise.

    • My initial view is that you should pursue a claim for compensation against the employer. Although they have provided manual handling, if we can demonstrate that your employer then made it impossible for you to work in accordance with manual handling training – either through the working environment or inadequate/broken machinery, you have a good chance of succeeding with a claim for compensation.

      Please call us on 01225430285 (Mon-Fri) or use our website enquiry form to make further contact and find out how we can help you.

  78. I fell at work in February 2011 and broke my hip replacement. I work in a school and a student put his foot out. I had to take time off. When I went back to work I was unable to carry on attending physiotherapy. I am now off work again and am having to have a full knee replacement that is likely to be related to the broken hip from 2011. Is it too late to claim?

    • Unfortunately, you are unable to do anything now. Given that 7 & 1/2 years have passed since your injury, UK Personal Injury Law bars you from taking action as you have exceeded the maximum claim limitation period of 3 years from the date of an accident.

  79. I was coming out of the school door and fell over a bicycle that was laid right by the doorway. I had to go to the hospital and had to have my wedding ring cut off and now I have to keep a splint on my hand for 2 weeks as I have sprained my wrist.

    All the school told me to do was to put it down in the accident book.

    • Should you make a claim for compensation as a result of the tripping accident scenario you describe, the defence that the insurers would be likely to mount would be to argue that their insured (the school) could not be held liable as the bike was simply placed there by someone and not parked in a sensible location.

      However, the school could be liable in this matter if they do not have a defined bike parking area or system of ensuring that any hazards – including the ‘dumped’ bike that caused you to fall – that could present danger to visitors and users of the premises. Do you know if bikes being abandoned in dangerous places is something that has happened before or regularly? Do the school actively remind pupils as to where to park their cycles?

      It is certainly worthwhile our having a chat with you regarding this accident to see if we can pursue a claim against the schools insurers for the injuries you sustained and the loss of your wedding ring. You can use our ‘start a claim’ page or call us on 01225430285 to discuss this further.

      It is good to see that the accident details have been recorded within the accident book – this could be useful evidence should a claim proceed.

  80. I work in warehouse and approximately 3 months ago I had a injury to my thumb. At the time was packing bags of coffee which fall into a rotating table. While reaching for a bag my thumb was pulled in between the guard and the rotating table. I had to yank my thumb out and since then have had problems using my thumb. I continued to work for the rest of the week continually informing my employer that the pain not going away but only felt worse. Eventually I informed them I couldn’t take any more and went of sick. I have seen doctors a number of times, had an x-ray and an ultrasound. Use of my thumb is limited at this stage and some of the simplest of tasks are a challenge. This is mainly down to the pain associated with trying to use my thumb, more frustrating is the fact that I have not had a pain free day since the incident . All though this is my left thumb and I am right handed, until now I had no realisation as to how often I make use of my weaker hand. I am now awaiting an appointment with MICAS at the end of the month.
    To date my employer has continued to pay me, now I have been called in to attend a long-term absentee meeting. My stress levels have increased as the concern over if the injury will heal, as well as concern over losing my job or even the possibility of reduced wages.

    I would like t what my rights are in a case like this.
    Thank you

    • Your rights in this matter fall in to two strict categories – personal
      Injury compensation & employment law.

      At Direct2Compensation, we specialise in personal injury law and can advise you in full as to whether or not you can make a claim and if so, what you can seek to recover.

      The employment law issue would requires specialist advice – either from a Union or an employment law expert.

      We would like to speak further with you regarding the accident and your work with this employer. We’re partucilarlu interested in what training and guidance the employer has provided re the use of the machinery.

      Our initial view is that you have a valid claim that should be pursued, but it is only by speaking with you on the phone that we can advise you properly.

      Please forward your contact number to me by email (ian@direct2compensation.co.uk) or call us on 01225430285 so that we can help you.

  81. Had a bad fall at work in JANUARY 2017, Cracked my head open 6″ long and 6 centimeters , almost 2 years ago. Still working on a settlement with lawyer and insurance company. In sales, still work with company like job.

    1. How long should this take to get a settlement
    2. Can your boss fire you once you get a claim

    • There is no hard and fast answer as to how long it should take to agree a settlement. However, given the length of time that has passed since the accident, agreeing settlement should not take much longer.

      In answer to your 2nd query, you can not be dismissed for pursuing your legal right to make a claim for compensation.

  82. I work in the security industry with a well known company. I am contracted to work in a hospital and have been doing so for five years. Recently one of my colleagues was injured while restraining a drunk person (which we all do regualarly), he took a night off but has not been paid for his shift. We are all concerned now that we are not covered as SSP only covers us after three days and SSP will not cover our losses. Should we get paid our normal rate if injured during our shift doing that which we are trained to do?
    Management has yet to respond to us on this.

    • Sadly there is no obligation for employers to pay usual salaries whilst employees are off work due to injury or ill health – even if that were caused by an incident or accident at work.

  83. I want to make a claim. I want to ensure that such a type of accident doesn’t happen in the warehouse again. There was no proper first aid provision (just a kitchen napkin) to deal with the injury I had sustained. Can I make a claim? Also, if I left to work somewhere else – perhaps with a lighter job, would my claim still be in force?

    • Before we can advise you as to whether or not you have a valid claim for the injury you sustained in the warehouse, we need to know what happened and how you were injured. If it can be shown that the injury was caused by employer negligence – such as a lack of training, faulty equipment or the negligent actions of a fellow worker etc. To this end, we need to speak with you to find out whether or not we can help you make a claim.

      On the 2nd point you raise, if you leave your current employer you can continue to pursue a claim against the company where you were injured. Leaving the company will not stop or prevent your right to make a claim.

      In the UK, any person injured at work has a right to make a claim against their employer should they be injured in an accident at work. The law affords a period of 3 years from the date of an injury in which you can pursue a claim.

  84. Hi, i’ve been given some advice recently and not sure were I stand. I was involved in a very bad RTA driving a wagon 14 years ago that wasn’t my fault. The police & ministry of transport were involved and said no blame was on me. The insurance paid out for the damage to 10 cars & 100ft of fencing, the wagon and rescue crews to the total of £250,000. I had a solicitor that failed me after 3 years waiting he said he’d ran out of time. I had major head injuries, back injuries, broken sternum, rushed by ambulance to Whiston A&E in Liverpool. I nearly died, had 3 months off work.

    I have just been informed that Watson Solicitors were negligent in my claim.

    • As you will appreciate, our speciality is in Personal Injury and as such, we can only really advise on that issue. However, in your situation you may have a right to make a claim against the Solicitors who have allegedly acted negligently in the handling of your claim. It would be interesting to know who has advised you that the former Solicitors were negligent?

      If a Solicitor is found to have been negligent and in doing so caused a claim to fail or for their clients best interests to not be served, the failed client can pursue a claim against the firm for negligence and in theory, recover the damages you may otherwise have obtained if you had been correctly represented in the first place. To this end, we may be able to assist via one of our specialist Solicitor partner firms. I would therefore suggest that you email your contact details to me (ian@direct2compensation.co.uk) and I will be able to forward your details to a specialist Solicitor who may be able to assist you in this matter.

  85. My employer has asked me to sigh a declaration to not divulge information about them paying me 24 hours contracted hours plus 1 sleep in they say I will have to pay all money back should I sign it

    • NDA’s or Non-Disclosure Agreements can be applied legally if agreed by both parties. In cases of employment dispute, it is not uncommon for a settlement made to include an agreement of non-disclosure. If a party were to breach any term of any agreement they would be liable for the damages caused to the other party and could therefore have to re-pay a settlement.

      Non-Disclosure Agreements however, are not commonly used in personal injury compensation settlement agreements.

  86. I was injured on 11-3-18 at 8pm when a pt kicked me full force in the knee. I was not relieved until 11pm . I am a nurse. I was then not allowed to leave until all my paperwork was completed. I had a horrible shift (psych hosp) and had a stack of paperwork to complete. sat all night in pain, with only motrin to take. it took me until 6:20am to complete all the paperwork. Should I pursue this other than worker’s comp. I do not feel they should have been able to do this legally, but can’t afford to leave without pay as my husband is disabled and now i don’t know when i will be able to work again.

    • Under UK law an employer is obliged to ensure that all roles are properly risk assessed and that adequate training, qualification, support & staffing levels are provided in order to ensure that the risk of injury is minimised as far as practically possible.

      In your case, it could be that your employer has not provided a required element of their obligations and thus give you the right to pursue a claim for workplace injury compensation.

  87. My husband had accident at work on Jan.11,2017 and went through WCB and stop paying him since July 8,2018 because I didn’t agree with the decision under vocational disability…What I need to know were the rights that my husband get from his company aside from his compensation to WCB? Thanks

    • Under UK law, your Husband would be afforded a legal right to make a claim for compensation against the employer and their employer liability insurance to cover any injuries and loss of income. This would be for any accident that happened whilst at work in the UK. If that is the case, your Husband should contact us to discuss making a claim for compensation.

  88. I work in a factory with heavy machinery, whilst using a piece of machinery my hand got caught and I ended up with a fractured wrist I logged this in the accident book and the machine was found to be at fault and fixed within 24 hours…..do I have grounds for a claim?

    • There are certainly very good grounds to make a claim for compensation in the circumstances. The fact that a fault was found with the machine AFTER you were injured could indicate that the machine was not correctly serviced or maintained. As such, you would likely succeed should you pursue a claim for compensation.

      To take this further, we will need to spend 5 minutes on the phone with you to obtain the initial basic details needed (and answer any queries you may have!) to enable us to pass this matter to a specialist Solicitor for you. Please call us on 01225430285 or use the ‘start a claim’ functions on our website to start your claim.

  89. I was working with a two part epoxy as part of my job for 4 weeks no problem then my face exploded to the size of a pumpkin I was given a cream that exacerbated the problem but doctor said to continue use so I put cream on face not hands the face got better hands still infected it’s been 3 weeks, apparently this substance builds hyper-sensitivity in certain individuals more exposure doesn’t bring immunity so I won’t be able to return to work I’ve received no pay for 2 weeks. What are my options?

    • If the employer failed to provide you with the appropriate personal protective equipment and has not operated within the COSHH guidelines, they will be in breach of UK law and you could pursue a claim against them for the injuries sustained as well as any loss of income incurred.

      Have you spoken with a specialist Solicitor yet? If not, why not use our ‘start a claim’ page to submit some information to us and we’ll make sure that somebody calls you to discuss your options and legal rights in more detail.

  90. I got assaulted at work due to someone I look after trapping my arm in a door on purpose , this resulted in 14 days off work and not being able to drive for 10 days . It caused nerve and tissue damage to my arm that will take a while to heal completely . It is in my contract that I will get full sick pay due to any injury received at work but this has not been the case. Do I have a claim?

    • We would recommend that you use our website ‘start a claim’ page to submit your contact details to us with a brief description of the incident and we’ll then call you for a more detailed discussion so that we can advise you further about any possible claim.

    • When you say unreported, do you mean that the details of the accident has not been recorded in an accident report or incident reporting system? If so, you should put a report in to whoever was responsible for the faulty equipment and do so in writing. You are certainly able to pursue a claim for compensation if you are injured as a result of negligence and it is likely that you would succeed with such a claim in this matter.

      Please call us on 01225430285 or use our website to make further contact with us.

  91. I tripped over some loose vinyl flooring at work which my mangers reported but their bosses would not approve the job after being logged for 3 months as there wasnt enough budget. Upon falling i dislocated my knee cap requiring me to get checked at my local walk in centre and one week off of work. There is a witness to this incident but would i have a case for a claim as this knee cap has dislocated previously after slips and trips?

    • You definitely have every right to make a claim against your employer in this matter. Whilst you have previously damaged this knee, it is clear that this accident would make a valid claim for compensation.

      We would very much like to pursue your claim and I would like to hear from you. Please email your contact details to me at: ian@direct2compensation.co.uk so that I can call you to further discuss your enquiry and help you start a claim?

    • If you are required to attend a hearing, no employer can refuse you the right to attend. It may be that they request that you use unpaid leave or your annual leave allowance to attend, but they cannot prevent you from seeking justice.

  92. My friend is claiming and is with an agency but was told he was going to get a contract. But prior to that he had an accident and ended up in A+E for well over 6 hours. As he was unsure on how long he was going to be at that facility he decided to claim as many co-employees had suggested. Now he is feeling a lot of pressure from one manager in particular. He has not only said it would be in his best interest that the claim didn’t go forward but has given him one night to write a statement for the company’s insurance. He is at a loss.

    • Your friend’s manager is acting illegally if they are trying to coerce the claimant in to dropping their claim. Your friend has a legal right to make a claim for compensation if the cause of his injuries was down to employer negligence or through no fault of his own.

      Your friend should immediately report this Manager to the senior management team of the employer and also to the agency that have placed him with this firm.

  93. I was working as a support worker with a young adult (17 years old) with autism. He attacked me quite severely, leaving me with concussion, whiplash, head injuries etc. I attended Hospital but this incident has left me with anxiety, sleepless nights and I’m suffering from this trauma.

    • Did your employer ensure that the risks posed by this particular person had been correctly assessed? The employer has a requirement to (so far as practially possible) risk assess such situations and also ensure that the appropriate training, equipment and support is in place to minimise the risks of injury or damage.

      In this case, you have clearly suffered a traumatic injury and the psychological trauma you cite is completely understandable. I would strongly recommend that you ensure that all of your phsyical and emotional injuries are noted and discussed with your Doctor and that a full report in to the incident is logged with your employers.

      We have certainly succeeded in assisting people in very similar circumstances in claiming compensation and you may well also qualify. Of course, it depends on what steps your employer had taken to make such incidents not happen but we would be very happy to help you pursue a claim in this circumstance.

  94. I was working at a company for 10month but I was injure in the first 5months my employer was taking me to the health care but nothing improved then after 10month I decided to quit because of locking fingers and even triggered thumbs, after 6month I Went back sucking for a job hoping to be given a different job compared to my previous job , they sent me to their doctor to check my hands the the doctor told them that am unable to do that job again unless I will a surgery if i do , the HR told me to go back home and promised to call me in a couple of days i Waited for a month up to now but before that I met with the HR outside a supermarket I greeted Him and told him sir” it’s now three weeks since I have been waiting for your call “ he replied I don’t talk about business outside the company, I understood , I am still unemployed I even decided to move from Philadelphia to Houston I look for a job

    What can I do , in short I consider that I was injured at work then denied to be reemployed

    • The right to claim compensation apply under UK law whenever injury is caused by negligence or a failure to fulfil statutory duties. Therefore, in this case whether or not there is a valid claim will depend on the nature of the injury that has been sustained and how the injury was caused.

  95. I was at work. And a work colleague cut my arm with a non retractable Stanley knife. He was supposed to be using a safety knife. I had to go to a&e and have 10 stitches in my forearm. Can I claim compensation from my colleague personally without involving my company?

    • Claiming directly against your colleague is likely to be almost impossible to do. It is unlikely that they have the financial wherewithall to face a claim and proving that they were personally negligent in this matter may be difficult too.

      We have pursued claims for workers injured in the same way when an employer has failed to ensure that the correct safety knives are used and you could consider doing the same.

  96. I had a seizure at work after informing my manager I was left unattended without seeing a first aider or any other management staff for 45 minutes. does this count as gross negligence?

    • It is certainly foolish and not good practice as it would have been wise to immediately call medical professionals to attend you.

  97. I had an accident at work. The cleaner and myself collided in a warehouse of the supermarket I work in. It resulted in my foot and ankle getting jammed between a pallet truck and the wall. A month later after working through the pain (we are not allowed sick days) I went to doctors and they put me on sick for week. I did not get payed not even ssp. 1 year later and they are still punishing me for my accident.
    Do I have a claim?
    I am in ongoing physio for my foot.
    As I didn’t get to go to to doctors straight away they are not 100%
    Sure what I did to it but they have said I tore my ligaments.

    • Was an accident book entry made regarding the incident? We would like to speak to you further about this and suggest that you use our ‘start a claim’ page to send us some further details including your phone number and we’ll call you to discuss this. Alternatively, you could call us on 01225430285.

        • Our phone lines are open from 9am – 5.30pm Monday to Friday. You can also leave voicemails for us if we are unable to answer due to demand and we’ll always call you back within 30 minutes. Alternatively, you can request a call back via our website and state what time you would like us to call you.

  98. I was contracted to clean at a lorry place. I was cleaning the offices and had to come down a lot of stairs which were out side. I was taking rubbish to the bins when my ankle gave way and I fell 3 steps from bottom. I rang my boss but he didn’t come out so I had to ring my Husband to come and fetch me to take me to Hospital. I found out that I had badly sprained my ankle. I was only in the job 2 weeks. I do have a disablity of which i told my employer. The week after my boss came out to my house to fill in a accident report and then he told me that I wasn’t allowed on the site anymore.

    • If your employer has terminated your employment in a manner that you think could be contrary to employment law, you should immediately contact your Union or speak with an employment law Solicitor.

      Regarding your injury at work, if you fell simply because your ankle gave way, you would not be able to pursue a claim for compensation. However, if you fell because of employer negligence or a fault with the stairs in question or some kind of tripping hazard on the stairs, you could pursue a claim.

  99. I smashed half my front tooth out an fractured others at work when a lump of metal fell around 9ft in to my mouth. The Dentist’s bills are mounting up and i’m feeling like I am never going to get my nice set of teeth back. Can you help?

    • It certainly sounds like you have a valid claim to pursue against your employer. The piece of metal that fell on to you was clearly something that ought not to have happened.

      If successful with a claim, you would be able to recover compensation for the pain, discomfort and distress caused by the accident and injuries and also recover all of your medical costs, loss of income and other costs.

      To pursue your claim with us, please go to our ‘start your claim’ page and submit your details to us. One of our expert staff will then call you to discuss your situation in more detail, explain our easy to understand No Win No Fee claims process and ensure that the right specialist Solicitor is appointed to pursue your claim.

  100. Injured at work, (deliberately,i feel) by a co-worker who is a Consultant Neurologist and obviously he is denying it.

    I am now waiting for an operation and have been off work 11 weeks so far and have no idea when my surgery date will be. I am also worried as I do get 6 months full sick pay and that time is running out and I cannot afford to go half pay. Work have investigated the incident but they are saying he did not mean it as he did say a limp sorry to me while my head exploded with the pain he caused. I have a meeting coming up with him and my boss soon which I feel I’m not going to get any satisfactory answers as the questions I wanted to ask him such as why did he do it, my boss says I cant ask!!!

    • Do you have any evidence to support your view that you were injured on purpose? If so, you need to go to the Police to report this as an assault matter and you could then seek to make a claim under the Criminal Injuries Compensation Authority scheme.

  101. I’m 18 week’s pregnant, a quality controller intern with a one year contract with my employer. On the 10th of August my fellow employee pulled me from the back and I fell hard on my buttocks. Since then I have been in and out of the GP surgery. Bed rest was suggested as the only treatment I can get as I have this unbearable back pain that prevents me from sitting down or walking long distances. Recently the GP said I must see an Orthopedic Surgeon but at the Hospital they said I can only be seen by the Physiotherapy team because it was impossible to do an x-ray on me due to my pregnancy. My employer wants me to quit my job because I haven’t been able to work since the accident and I was told my sick leave days are finished so they can’t continue to pay me. Since I was told they are going to investigate this matter but they have been quiet about it. My contract is supposed to end 31 May 2019

    • From what you say, our view is that you need to seek the advice of an employment law specialist to ensure that you are no mistreated by the employer.

      Unfortunately, we don’t think that you can pursue a claim for personal injury compensation as your employer appears to have played no part negligently in this matter.

  102. I had super glue in my eye at work. I have recorded near misses previously and there is no SOPS for this job. Fortunately, it seems that my eyesight is ok and I was lucky that the hospital staff managed to dissolve the glue and gave me an eye patch. The glue shouldn’t be used at all in this work. It is someones fault as the rubbers don’t fit so they told us to glue them. I was at Hospital 5 hrs.

    • We would be interested to know more as to how the glue came in to contact with your eye and whether your employer has taken the appropriate steps to minimise the risk of injury such as providing eye protection etc.

  103. I fell in work 5 weeks ago, resulted in snapped quad tendon – had operation to repair. Was working as a community carer with a new client which started day before accident. No care plan was in place just brief note saying what to do. Did what i was suppose to do, after finishing the task when to turn light on, no light came on. Apparently the light works on whichever switch was used last with the lights – 3 switches for same light, one at bottom of stairs, one on top of stairs and one outside bedroom door. Surely this is gross negligence on part of the client and care manager as it was not stated in my note

    • The scenario you describe certainly seems unsafe in terms of not advising you as to how the lighting works. Whether or not that would lead to a successful claim is something I couldn’t comment on at this stage as further information would be needed. However, given the injury you have sustained I would recommend making a claim for compensation and contacting us for further assistance with the same.

      Have you reported the accident to your employer and completed an accident book entry?

  104. I had an accident at work. The supervisor put it in writing that it was their fault.
    I actually saw the paperwork. When I requested a copy of the report I only received
    a partial report. Is there any way that I can get the entire report by my lawyer executing
    it?

    • The employer doesn’t have to provide you with a full copy, but if you have a Solicitor acting in this matter they can request a copy and should receive one.

  105. I had an accident at work 2 years ago this month, resulted In me being off for 2 weeks as I did not get sick pay from my work as I had only been employed by the company for 9 months.. This ended up with me having an operation and now a lifelong injury.. I had to return back to work the first time with crutches and still had to walk about and do lobe work supporting

    • What was the cause of your accident? If you could explain what happened, we’ll be able to advise you as to whether or not you can claim compensation and recover the lost income you incurred because of your accident at work.

  106. I was required to perform repetitive tasks at work for over a month. I told my boss about pain I was feeling, but ultimately was still directed to keep working there (for what ended up being several more weeks). I now have seen my doctor and may be injured, and only now have been taken off those tasks.

    Any advice on this? I tried venting my frustrations with my boss (why wasn’t this handled better, more rotation etc), it didn’t go well…

    • If your Doctor diagnoses your injuries as being caused by a repetitive strain at your place of work, you should seek to pursue a claim against your employer. The employer does have an obligation to listen to any ‘complaints’ or warnings of injury by employees and take appropriate action to minimise any risks to health. In this case, it seems that the employer has failed to do so.

  107. I had an accident at work on Thursday – a blow to the head, but this wasn’t put in the accident book as my manager was in a rush to get home. I have been to the Doctor today and was told that I don’t have concussion and was told to take paracetamol.

    I don’t feel well enough to drive to work as I have blurred vision, swelling to my head, face and I am feeling very sick. I can’t turn my head fully to the right as I have pain in my neck and left arm.

    I wasn’t advised that I should be signed off but told to go to A&E if my symptoms get any worse. I have been at my job for 3 weeks now, have had no manual handling training, or safety training. I work at a playgroup where equipment has to be put away each evening into a timber frame with prop up lids that are are only secured by a bit of wood.

    I am concerned that I don’t feel well enough to drive an hour to go to work but don’t get sick pay and cannot afford to be off.

    Do you have any advice on what to do?

    • If you were hit on the head by the prop up lids on the timber storage frames that you have to store the equipment in, I would be of the view that you have a valid claim for compensation. It would seem to me that the piece of wood that is used to prop the lid up is an insufficient and unsafe way of keeping you safe at work.

      On the matter of your ongoing and worsening symptoms, I would strongly recommend that you attend A&E or return to your GP for further consultations. Concussion is a serious injury and needs to be appropriately treated.

      If you are not fit to work or drive, you should not work or drive. Whilst this will cause you to incur a loss of income, should you go on to have a collision whilst driving because you are impaired by injury you could face serious consequences.

      You should pursue a claim for compensation against your employer – a matter that we can assist you with. If you were to succeed with a claim, we would recover your loss of income as well as compensation for your injuries. You can pursue your claim by using our website to request that we call you at a time that suits you or you can call us on 01225430285.

  108. I did receive a payment that was decent and I needed to take due to the situation I was in at that point and they were not going to issue interim payments even though I was desperate. As I signed to say OK to that is it all over or due to the ongoing problems can I still seek compensation.

    • If you agreed to a full and final settlement, it is just that – full and final. There is no going back for further damages – regardless of your personal situation.

  109. I fell over in the street while carrying out work duties and fractured my wrist. Once returned back to the shop my manger did not believe I hurt myself and made me carry on my work duties in the shop. She let me go the hospital two and half hours later. I was off work with a sick note for one week and took two week holiday pay off as I couldn’t work with a cast on. Once I returned to work a week later my daughter fell off her horse and had cuncussion and two ruptured ear drums. My manager wouldn’t let me leave. The following day I asked to leave early as my daughter couldn’t be left on her own. I was allowed but my manager blanked me all morning. A couple days later I was back at the hospital as the ambulance took us back as my daughter had clear fluid coming from her ears. I tried phoning work at 6am to say I would be late but there was no answer when I did finally get through I was already a hour late but they covered my shift as I couldn’t get threw to them. One week later at the end of my shift I was informed that I was getting one weeks notice to leave my job from having to many sick days. But I broke my wrist doing work duties but not on work premises and im a single parent so I couldn’t leave my daughter on the day in question. So now I have lost my job.

    • Your employer has not treated you very kindly in this situation and hasn’t shown you any compassion. However, that alone is not sufficient grounds to pursue any legal action against the employer.

      With regards to your dismissal from work, I cannot say whether or not that process has been handled legally and correctly. However, the employer could be in trouble if they have not followed due process. With that in mind, you should contact an employment law specialist urgently to make enquiries to see if you have any grounds to make a claim against your dismissal.

      We can however, help with the fractured wrist and a possible claim for that injury. Can you respond advising what caused you to suffer your injury? If you tripped on a broken pavement or hazardous surface or slipped on something, we might be able to make a claim on your behalf.

  110. I had an accident at work where I walked into a bit of machinery, parts were not visable.. The health and safety office had told my boss 20 mins beforehand that the machine needed to be moved as it was a hazard. ..i ended up in A&E having xrays, I have soft tissue and ligament damage lots of swelling and am on crutches. I’m only a casual, so don’t have set shifts, but this happened in a Thursday and I was due to work Friday and Saturday as well. Are they liable to pay me for those days as they’ve only offered me to take them as holiday.
    I haven’t signed any contract with the company, nor was I trained by a person qualified to train me. I had no interview or induction, I just turned up one day and started work.
    Is it worth me making a claim or not?

    • Given your description of your accident at work, there is a strong likelihood that you would be able to hold the employer liable should you opt to pursue a claim for compensation in this matter. Given that you are on crutches and suffering from mobility limiting injuries and a loss of income, you would be able to recover compensation for the injuries sustained and all lost income if you were to make a claim and succeed.

      Your employer is not obliged to pay you for your missed shifts, even though you were injured at work and the only way to recover that loss of income is to make a claim against the employer.

      We would be very happy to assist you with the process of making a claim for compensation and invite you to call our new claims team on 01225430285.

  111. I am engineer and work in a factory with very large ovens i was called to a strange smell inside the oven as i opened the door was a large gas explosion which pushed me 10-15ft across the floor sustained soft tissue damage to ribs bruised lung bruised hip multiple cuts to head had a ct scan at hospital taken by ambulance also had concussion and am left with a scar on my face and mentally affected me in my job still was off work 2 weeks on full pay 6 weeks light duties my question is would it be possible to claim as i know the ovens are regularly maintained and i am qualified engineer but no formal training on ovens although we regularly work on them

    • You certainly can make a claim for compensation in this matter and we would very much like to help you with this. Please use our ‘start a claim’ page or call us on 01225430285 so that we can speak with you, explain the claims process and obtain the details needed to enable further consideration of this claim.

  112. Hey I just started working at my job through a temp agency and we unload and wrap big boxes. I was there for a few day. On September 11 Tuesday I was wrapping a set of refrigerator and I took two steps back and about 15 seconds later I got hit by a forklift that was carried four refrigerators. he didnt beep the horn and I told the boss of the building .his only concern was if I could continue my work .I said I will be really slow cause my back was hurting .he put me in there older building I did nothing there cause its slow there. After work as I got drop off I got a call from the temp agency asking what had happen. They then told me not to show up for work they wanted to see me in person. I told them my situation and he got on the phone with the boss of the company I was working for. he came back and told me that they said not to come back to work for two weeks and I didn’t receive any type of compensation. I was hit Tuesday September 11 2018 what should I do

    • In the UK, any forklift operator is required to undertake suitable training and must hold a licence to drive such a machine. There are strict requirements about where a forklift can operate and how there must be audible notifications of the presence of a forklift. As such, you should seek to make a claim for compensation.

  113. Was hurt at work helping a plumber do his job that he said my work stipoed him doing his work so i went to sort it ended up putting back out herniated disc plus trapped nerves and numbness around groin and hip

    • You could have a claim for compensation, but we need to know more about your workplace and the circumstances of your injury before we can advise further. To that end, please call us on 01225430285 so that we can discuss your injury at work and offer advice as to whether or not you can make a claim for compensation.

  114. My husband pulled his back out at work lifting a heavy tabletop, the pull resulted in an infection in his spine, and MRI results have shown he has muscle and nerve damage and sciatica as a result. He has taken 1 day off work at the beginning of the accident. Logged in their accident book and received a light duties sick note from his doctor, which was renewed this week for another month. They haven’t accommodated him much at all; kept him on similar lifting jobs of which he has to take regular breaks from and rest his back, and management are now “watching” my husband and asking other staff members to report on how much work he’s doing. I’m fearful that they are going to sack him, exasperated by the fact that we recently had a child 6 months ago. He has worked there for 18 years. Can they do this to him? They are not exactly sticklers for the law…

    • The employer cannot ‘sack’ your Husband for being off work sick. However, if his injury is long lasting and renders him unable to do the work that he was employed to do, the employer can – if they follow due process – eventually terminate his employment on the basis of ill health. It is important to state that he should seek specialist employment law advice on this issue should the employer start such a process.

      On the actual injury issue I wonder whether his employer could be liable for his injuries and if so, perhaps a claim for compensation and loss of income could follow? Has your Husband’s employer provided manual handling training to him during his work? Do they offer tools and equipment for lifting heavy items?

      We would very much like to discuss the possibilities of a claim with your Husband and invite him to call us on 01225430285 or use our ‘start a claim’ page so that we can offer advice and find out more about this matter.

  115. I slipped at work on my trousers onto my hand fracturing the scaphoid as they are too big for me which I told my manager about. I reported it to the manager on shift who failed to report it into the accident book and didn’t let me go and get it seen. I was in work for a few hours until my shift finished (still not reported into accident book) and went to a&e. I was given a bag of ice in a plastic glove to put on the swelling at work?.
    Even though it’s not exactly there fault as such. Am i still eligible to claim?

    • In theory you would have a claim against the employer. If they provide the uniform, it would be required that the uniform wasn’t dangerous to you. As the uniform was too big and caused a slipping/tripping hazard your employer could be liable in this matter. That they refused to record it in the accident book was poor on their part. You should email your employer (General Manager & HR Dept) to make a report of the accident at the earliest opportunity. You should draw attention to the oversized uniform trousers and that your shift manager failed to change them before you fell.

      We would be happy to further investigate a claim for you, so please use our ‘start a claim’ page and we’ll call you to discuss this with you.

  116. I was involved in a work accident in 2010. My front tooth was chipped, and workers comp would only approve a filling to fix it. I had to have it redone twice in the next year, but fortunately or unfortunately, the filling has lasted since, until now. Now it is chipped (very lovely that it is the front tooth!). I called KESA (KY) to ask about getting it fixed and was informed that it was a medical claim only, no time was missed for work (I missed 2 weeks), and that the statute of benefits expired in 2012. This will be expensive to fix, and I feel like it should be covered by Workers Comp. Am I just out of luck? Is there anything that can be done? Thanks!

    • UK law allows claimants a maximum claim limitation period of 3 years from the date of an injury in which a claim can be made. If more than 3 years has passed, then it is not possible to pursue it any further.

      For more information on UK claim limitation periods, you can read about how long you have to make a claim via this link.

  117. There was a floor access panel in the floor which was not fitted into the floor correctly, there were no signs or security to tell me otherwise. I stepped on the loose floor panel and the wood impacted my ribs, the doctor has said bruised ribs and 2 weeks off work, please advise

    • Given that the floor access panel was not correctly fitted, you have every right to pursue a claim for compensation. We would be very happy to help you with this claim and as such, please call us on 01225430285 to further discuss this with our expert staff.

  118. Tracy

    Hi I had an accident at work in June2016
    I had a solicitor put in a claim for employers liability, and their insurers rejected the claim, my solicitor has informed me that they don’t think I would win if i peruse through court, I’m annoyed at the fact that I am now classed as disabled by the DWP, have used all my statutory sick pay, and had to apply for ESA have jumped through hoops with them to be turned down and am now appealing their decision, all this is going on whilst I am waiting for a full knee replacement, I have lost out on wages as have been off work waiting for my full knee replacement due to the accident at work, just wondered if there was a way to claim anything from my employers. I am still employed by the company
    Thank you

    • If you have been represented by a specialist Personal Injury Solicitor through the claims process and your employers insurers have been able to mount a robust and strong defence against the claim, it is unlikely that you would be able to do anything further.

      I assume that your Solicitor has taken the defence to a Barrister and been given an opinion that your claim is unlikely to succeed in front of a judge. As such, you would be likely to get the same opinion from any specialist Solicitor.

  119. I work in a bar, the old non stick bar floor had recently been torn up and the floor had now been painted with a shiny and slippery when wet surface. For the last 2 weeks I had been saying the floor is unsafe to work on as it’s very dangerous when wet and working on a bar there is bound to be some form of spillages. On Monday morning , I was putting some glasses in a shelf and in the middle of the floor , due to a leak from a bottle bin, there was some liquid. I ultimately slipped on this and as a 6ft male hit my head on the bar surface very badly and had to go a and e with suspected concussion and a bleeding wound just above my eye socket that is more than likely going to scar according to the hospital. I suffered from a lack of memory as I do not remember the incident taking place and have only got my information of the incident through looking at the cctv of the fall. A video that is now saved onto my phone. With a bleeding head, my duty manager said I should be okay to go without visiting a and e explaining I should go back to work , it was with my own advice that I decided to go to a and e. Would I be able to back to a claim against the business for the ultra slippy floor and poor first aid treatment ?

    • The employer has been negligent – by the sounds of it – with regards to their new floor surface. Given that you have put them on notice of your concerns regarding the dangerous and hazardous nature of the floor surface and their inaction to that report of a risk, you have a very strong claim for compensation against the employer.

      I would recommend that you contact us further as we would be very happy to take forward your claim against your employer for the injuries and any subsequent loss of income or cost you have incurred as a result of your fall. You can call us on 01225430285 or use our website to get your claim started.

  120. I have 2 prolapsed discs in my neck. I was doing a hard labor civil construction job not sure exactly when I did the injury though. I started getting pins and needles in my right arm that has slowly increased to being very painful burning sensations down my right arm. I can not work and am on a waiting list to get a discectomy to relieve the pressure on the nerves. At work we were always having to pick up items that were really heavy and were often understaffed for the work we had to do. Do I have a claim?

    • We should commence a claim in this matter at the earliest opportunity. The employer you were working for would appear to have been negligent towards your health and safety and as such, you have a right to seek compensation for the injuries caused to you. Do you know when your symptoms started? As long as they did within the past 3 years, you have a reasonable prospect of succeeding with a claim for compensation.

      If you would like to start your claim, please call us on 01225430285 or use the ‘contact us’ option on our website and we’ll call you.

  121. I work in 2 jobs – each one being part time. I had a accident in 1 of my jobs and hurt my back, as a result of which I was out of work for 5 weeks. The job it happened in, I have been working there for 12 years. This job paid me while I was away from work, but I lost 5 weeks pay from the other job which in total was £937.50. Can I make a claim against the employer and their insurance in which it the accident happened?

    • You are able to make a claim against your employers insurance for the injury you sustained and any loss of income – including lost income or costs that are not related to your employer. You would succeed with a claim should you be able to demonstrate that your employer was negligent and the injury that affected you could have been avoided.

      Please call us on 01225430285 so that our expert staff can have a chat with you. In just a few minutes on the phone, we’ll be able to identify whether or not you have a valid claim and if so, help you get the process started. Alternatively, you can use our ‘start a claim’ page to provide us with your detail and we’ll call you.

  122. I work for a supermarket. Whilst at work, a customer hit the back of my foot with their shopping trolley. A few days later, the injury to my foot was infected and I ended up in hospital. I had to have surgery and almost had to have my foot amputated due to this. I had to return to work before earlier than the Hospital recommended as I was told that I had no more sick pay left which turned out to be untrue. Can I claim for my injury from my company?

    • Although your employer was not directly responsible for the accident and injury to your foot (as the trolley was being used by a customer), you could still seek to make a claim against your employer.

      It could be that the trolley in question had a dangerously sharp piece of metal that ought not to have been present, in which case you could succeed with a claim. Also, a question to ask is whether the employer has advised the staff members about appropriate footwear that would minimise the risk of this incident being repeated.

      My initial view is that it is not 100% clear if you have a claim, but I do think that it should be further investigated by our expert Soliciors. To this end, I’d suggest that you call us or use our ‘start a claim’ page to submit some further details to us. We can then present the enquiry to our expert Solicitors for you and they will then be able to advise you as to whether or not you can proceed further with a claim.

      Remember, we work on a fully no win no fee basis – you really have nothing to lose by contacting us.

  123. I started work at a fast food restaurant and had an induction. I had to shadow other employees and was told to wear gloves to handle goods, so I went to collect them. However, whilst on my way, I slipped on the floor breaking my glasses, injuring my mouth and teeth with bruising to my upper eye, knee and elbow.

    My Manager helped me up as I was stunned, then wrote it in the accident book. I went to A&E and I really felt sick. I also had to go to a Dentist. I am very worried that my teeth are damaged.

    After the accident, my Manager said that the floor was not wet and he blamed my footwear for my fall. I was wearing ‘pumps’ with a rubber sole with good grip! The floor was very slippery and I was not told about the surfaces or given specific instructions regarding what footwear was required. In my view, I did not receive adequate health and safety training and there where no signs to warn about the slippery floor. Am I entitled to claim compensation?

    • Given the lack of training you mention, no specific instructions regarding appropriate footwear and no hazard warning sign on display it would be wise to further proceed with a claim for compensation.

      Of course, the employer may be able to mount a robust defence to this claim, but we think you should call us on 01225430285 so that we can seek to pursue this matter further for you.

  124. I got hurt at work by a fabric cutting machine. Two fingers on my left hand were badly laceration and I had to go to Hospital for emergency treatment. An Ambulance had been called but as the wait was so long, I went under my own steam to Hospital.

    Once at Hospital, the Doctor stitched my fingers and I transferred to another Hospital. At work they didn’t even do anything about my injury until very recently. My fingers are still in considerable pain and I can’t even wash myself properly.

    • If your hand was caught in the fabric cutting machine through a lack of training or supervision or because of a faulty or missing safety guard, you woul dbe able to succeed with a claim against your employer

  125. I work in a factory. Whilst moving from one job to another I was distracted by a senior member of staff calling an order, I tripped and fell over a pallet. There is no clear walkway from one work station to another and it is always cluttered with boxes etc. I fell and broke my arm. I will be off work for up to 5 weeks . I don’t want to claim but I can’t afford to be without pay for this length of time, and also don’t want another member of staff having a similar accident . Do I have a claim?

    • Your employer has a responsibility under the Health and Safety at work act to ensure that the workplace is as safe as possible and that hazards that could cause injury are removed. In the scenario you describe, it would appear that there has been employer negligence here and you can seek to make a claim against your employer for the injuries and loss of income you have sustained as a result.

      The point you make about not wanting to make a claim against your employer is a commonly made one. However, the loss of income that you will suffer because of their negligence is a very understandable motivating factor in leaving you no choice but to pursue your legal right to claim compensation.

      Please call us on 01225430285 or use our website if you would like to make a claim. We would be very happy to help you.

  126. I am a bus driver and I got hurt during a rest break at work. I saw the Doctor about my injury and he has said that I must not drive for 2 weeks. I have reported this to my employer along with the Doctors instructions that I should lift nothing weighing more than 10lbs. However, the employer has said that they want me to do cleaning work in place of driving. What should I do?

    • If your employer is attempting to help you avoid a loss of wages through enforced absence from work (employers do not have to pay your usual salary whilst off work – even if you are off due to an injury sustained at work) and are offering cleaning work as ‘light duties’, then there is no harm in accepting the work for that 2 week period.

      However, if the cleaning work requires excessive lifting and moving of items then it could further worsen your symptoms and should be avoided.

      We would be interested to know more about your injury as you could be able to make a claim against the employer for the injuries sustained. If you would like to discuss that with us or want to know more about your rights, please call us on 01225430285.

  127. I had an accident at work which was me falling of a ladder and breaking my leg which required surgery with a metal plate and 13 screws.
    I had a previous accident 2 years ago that also involved me falling of a ladder and badly bruising my leg. I didn’t claim for this and after taking a short break went back to work
    I am still recovering from the second accident but have now been informed that if I return to work I will no longer be able to do ladder work and as a result my job title and wage will be reduced.
    I have worked for this company for over 13 years and don’t remember ever having any specific ladder training
    Where do I stand if I feel I am more than able to go back to my previous role and salary?

    • If your employer has failed to provide you with adequate training to work at height they could well be held liable for your injuries as a result of employer negligence. Working at height is a foreseeable danger and as such requires an employer to provide training to ensure that the risk of a fall from height is reduced and also ensure that the ladder equipment provided is fit for purpose and regularly inspected and maintained.

      In your case, my initial view is that you have a valid claim for compensation against the employer for compensation for the injuries you sustained. If you would like to pursue a claim against your employer, please call us on 01225430285 or if you would like me to call you directly, please email your contact details to me at: ian@direct2compensation.co.uk

      On the issue of returning to ladder work, your employer cannot prevent you from working at height without adequate reason to do so. Therefore if you are deemed fit to work by your Doctor and able to work at height there is no reason for the employer to withhold your current job role and income from you.

      • Hi Ian
        I’ve now been told by the doctor that I can return to work on light duties- with no ladder work or driving at the moment. Can my boss pay me less for returning to work on light duties- and if so does this have a bearing on salary etc when I’m back to full fitness and duties.
        Many thanks

        • Depending on the pay structure of your workplace and your specific agreement with your employer, there could be scope for you to receive a lower wage if you are unable to perform some of the duties you would normally have responsibility for. As an example, if you work in a warehouse and drive a forklift you are likely to receive an additional supplement for being a licensed forklift operative. Therefore, if you could work but not operate the forklift, your employer may temporarily reduce your income to that of a warehouse operative. There should be not impact on your long term position once you are back to full health.

          If you do receive a lover than usual income due to the injuries you have sustained at work, you could seek to recover the difference or lost income by way of making a claim for personal injury compensation against the employer – if they were negligent (or any other organisation or person if they were responsible) in this matter.

          If you need any assistance or want to discuss your situation with our expert team, please call us on 01225430285

  128. My partner had had a serious accident at work , the place of work is a leased building and joins to the landlord next door there is a fire door which they use to move a genie work platform in and out when they lend it to us . I was duty manager at the time and was asked to arrange to move the genie next door as they needed it back , I have never moved it before , when I got to the door the machine is on wheels and it does not fit through so there is a lever you pull to manoeuvre it through She was looking for the lever and pulled towards her what She thought was the correct thing and the machine tipped on to her and she landed on the floor with the machine on top of her resulting in her leg being crushed and a broken ankle , knee and shin and 2 large open wounds was hospitalised and operated on and now had a plate and a rod in her leg and is also suffering mentally from the trauma of this .

    • The accident you describe and the subsequent injuries sustained by your partner indicate to me that there should be further investigation with a view to making a claim for personal injury compensation after this accident at work. The ‘genie’ item you mention clearly poses a risk to health and safety if not moved correctly and as you or your partner had not been trained in how to move the item it is likely that a claim could succeed. Given the severity of the injuries and permanent implications that surgery to the leg and metal work within the bone structure presents, this claim could have a substantial settlement value if successful.

      Please call us on 01225430285 or use the ‘start a claim’ option on our website home page to contact us. We can then obtain some further information and get this claim started.

  129. Hi,
    I had my works van repaired then about 5 days later it had a diesel leak and it then caused me to have time off work as i am an ashmatic. This has now caused me to be given a Informal Warning – Absence letter.
    Which states i have had 17.5 days over 4 separate occasions which equates to 6.7%, exceeds the trigger point of 7 days (2.68%) in any 12 month rolling period. I had 13 days off cover by a sick note from my doctor for the whole period. Is there any thing i can do about this in law as I think the company is being unfair as it was caused by their van.

    • You may be able to pursue a claim against the employer for the asthma caused by the diesel link, but it would not be straightforward. Given that the van was repaired and then developed a new leak 5 days later, the employer is likely to be able to argue that they had taken appropriate action to minimise the risks to your health. However, there could be a claim so it might be worth using our ‘start a claim’ page to send us some details and enable us to get a specialist Solicitor to look at this for you.

      On the issue of your sick leave and informal warning, you would need to discuss that aspect with a specialist in employment law.

  130. Hi around 4 years ago I was on a job in work which was hurting my arm I complained and was left on it but eventually went off sick (all documented in work) after years of tests, physio, scans and X-rays they have now found out that being in that job has lifted my ribs and I will have to have a major op to release my nerve and artery as they are being squashed and stopping my arm working. I ne we originally claimed as I thought it wasn’t serious and physio would fix it but now it’s major can I still claim?

    • Claim limitation is a strict requirement and allows a maximum period of 3-years from the date of an accident or injury in which you can seek to make a claim for compensation.

      In your case, as you were injured 4 years ago it could be that you are now statute barred and unable to take action.

  131. i have worked for the same employer for over 20 years i had to have a knee op in 2012 which at the time the surgeon did say it was my type of work that caused it . i then had to have my other knee done in 2015 . i have now been told i need a hto on my left knee as i’m to young for knee replacement do i have a claim ?

    • You may have had a claim against your employer, but our concern is that you are outside of the strict 3-year claim limitation period.

  132. Hi
    I work on a chemical waste plant as an engineer, two weeks ago a bursting disc failed and I inhaled toxic vapours, I was not seen by a first aider but sent home. Throughout the night I was not well and went to hospital where I spent 7 hours and was signed off work for 2 weeks. One of the managers at work asked me to go back to work on light duties even to I had a sick note last week I spent 36 hours in hospital as I was still not improving I have another sick note for two weeks, do I have the right to make a claim.

    • Yes, you do have the right to make a claim. It is important to ensure that all symptoms and ongoing problems associated with the inhalation of vapours are noted with your GP or Hospital Doctor.

      If you would like to find out more about making a claim, call us on 01225430285 or use our ‘start a claim’ option on our website.

  133. I got hurt in the forehead at work. A cut that required stiches. I declined to go to hospital but do have headache and want to go home. Will it be covered?

    • If you are unable to work, your employer may not pay your usual income to you as they are not obliged to. To recover your lost income you would have to make a claim for compensation against the employer which would succeed if the cause of your laceration can be attributed to employer negligence.

      Why not call us on 01225430285 to speak to our expert staff? In just a short phone call we would be able to ascertain whether or not you have a valid claim for accident at work compensation and offer you the advice you need.

  134. I was invited to a works’ conference abroad where we were taken skiing during the day. I broke my leg above my right ankle on the first day within the first two hours!! as the binding didn’t release when I fell over (this was the first time I’d ever skiied). I have had to have 4 operations since on my leg, my hip and my ankle. Do I have any right to claim?

    • It would be very difficult to hold the employer liable for the injury you sustained in this incident. Whilst they employer may have invited you to a conference, it is likely that the fact that skiing is an inherently dangerous activity that does present the risk of injuries such as a fracture. As such, it could be argued that you didn’t have to do the skiing and that it was just an unfortunate accident.

      You mention that the binding didn’t release when you fell. Whilst ski bindings are designed to release when excess pressure is placed on them in a fall it is not always the case that they do so. To prove that your bindings had been set incorrectly would be extremely difficult.

  135. I was recently involved in a slip at work while pushing a non running vehicle for a large auction company I slipped in the yard I worked in and damaged the muscles around my knee to the point it wasn’t weight bearing for a few days . I attended hospital for an X-ray and had a day of work due to this . My fall was in a section of the yard where there is a transition from loose stones to tarmac on a slight gradient . I was given no manual handling training or an induction to the company and was employed as a car cleaner so I believe being asked to do this initially was wrong . Do I have grounds for a personal injury claim as I am still getting pain 8 weeks after the initial incident

    • The scenario you describe would indicate employer negligence in this incident and as such, my initial view is that you do have a valid claim against your employer for the injury sustained.

      If you would like to pursue a claim or find out more, give us a call on 01225430285.

      • I hurt my back at work Dec 26 2017 lifting a heavy patient. I filed a claim at work and went to the doctor which I was placed on light duty for 3 weeks. I no longer work there but have noticed that my back is hurting worse now than it has been months ago.

        • UK law allows you a period of 3-years from the date of your accident or injury at work in which you can make a claim. With that in mind, you are within that time frame. If you are still suffering from symptoms related to your injury at work, make sure you see your GP in order that the details can be properly reported and recorded on your medical records.

  136. I broke my hip while at work while on a bicycle. The company I work for were fine and paid me while in I was off. However it looks like my long term prognosis may mean I can’t pursue other jobs limiting my career choices. The company had a clear health and safety policy. My query would be if they would be liable for long term injuries and physical limitations despite this.

    Thanks

    Phil

    • Your employer will only be liable for your long term situation and physical limitations if they were liable for the initial cause of the accident. As you were riding a bicycle, you could hold the employer liable if the bicycle belonged to the employer and was not regularly serviced or repaired. Also, did the employer provide any training for safe cycling?

      I’d suggest that you get in contact with us by telephone (01225430285) or by using our start a claim page so that we can further investigate your claim for you.

  137. I have only been in my job 5 months, 2 weeks ago I injured my hand in the works heavy folding lift door causing severe swelling I was given first aid on site & could not use my hand so I went to hospital I had an xray which showed the tissue & tendons were very swollen, I was told to keep my hand elevated & to apply ice also it would take 2 to 3 weeks to heal, longer if I used it i was told I cannot get sick pay because i have not been there long enough what should i do?

    • There is no requirement for the employer to provide sick pay, but you should qualify for SSP.

      To recover the rest of your lost income and obtain compensation for your injuries and other losses, you can seek to make a claim against your employer. In your case, were you trained to use the door? Was there a fault with the heavy door?

      You should call us on 01225430285 so that we can discuss your enquiry in detail and identify whether or not you can pursue a claim against your employer.

  138. Hello,

    2 1/2 years ago I was hurt on the job. I was pushed over by a pallet of product that was poorly shrink wrapped. It knocked me down between a semi loading dock and the semi trailer. My leg was completely impaled by a piece of metal. I was not treated well by the workman’s comp adjuster. They did pay for my ambulance bill and doctor bills but I never inquired about a personal injury claim. Here over the last year my leg is now starting to cause me cramps, aches and pain. My leg is also still bruised and badly scarred 2 1/2 years later! I am no longer with the company and am wondering if it’s to late to do something about my leg with care and treatment.

    • UK law allows any person injured whilst working in the UK a claim limitation period of 3-years in which they can take action. In your case, it would appear that you should be able to pursue a claim against your former employer for your injuries and losses.

  139. I started working in a factory nearly 3 years ago. I was in a team of 16 people and the job involved lots of manual handling and heavy lifting. Since I started work there, I was bullied and discriminated by my supervisor and my manager, sometimes the department was understaffed and the roles were divided according to friendship.

    Since November 2017 due to the fact that I have been forced to work more than other colleagues and always giving me the hardest roles, I’ve started to suffer unbearable back pain and decided to file a complaint against my superiors. Shortly then my manager sent me to work for a day in a department where I had to pick up and push 25 kg bags knowing I had back pain. After that day I went to hospital because I got very strong head, chest, neck and back pains. My health has worsened and I was forced to take time off due to my pain and I have been signed off sick since April. Since then I’ve been getting a lot of painkillers from my doctor and I’m going to start physiotherapy in September.

    One of my Doctors said that I will have this back pain for the rest of my life. After my employer failed to follow correct procedures and not dealing with my complaint properly I’ve started suffering panic attacks, anxiety and depression. My GP gave me anti-depressants. I asked HR for details of the Company Employer Liability Insurance but I have no answer from them yet.

    Can you please advise me as to whether I have a case?

    • Certainly on the damage done to your back through repeated heavy lifting at work, you may have a claim against your employer. Given the nature of the work with repeated heavy lifting and manual handling, it is imperative that your employer provides you with manual handling training and provides a workplace that allows you to follow the training and work safely. Therefore, if you think that your employer has failed in this requirement you should look to pursue a claim for compensation against them.

      Why not call us on 01225430285 (or if you prefer you can use our ‘contact us’ page so that we can call you) to further discuss your case? Our Solicitors will be happy to further investigate your claim and will be able to identify the details of the employer insurance.

  140. Hi I’m working in retail. I fell on the stairs 4 weeks ago and my company took me to Hospital and paid for everything as I had broken two hands. I’m still on sick leave and got paid my usual salary, so my question is do I claim for compensation? I’m confused cause others says they must pay for my injury.

    • Your employer has acted honourably so far by paying costs and ensuring that your salary is paid. However, UK law would afford you the opportunity to make a claim for compensation against your employer for the injuries that you have sustained.

      If you would like to discuss this further, please call us on 01225430285.

  141. I HAVE ALREADY WRITTEN TO MY EMPLOYERS INSURANCE GIVING THEM ALL MY MEDICAL INFORMATION REPORTS ECT
    BECAUSE THE EMPLYER HAS CHANGED INSURERS 3 TIMES THIS COMPANY ARE NOW SAYING THEY HAVE NO RECORD OF ANY MEDICAL INFORMATION
    WHERE DOI I STAND WITH THIS

    • Do you have copies of the letters or written submissions that you sent to the insurers? If you have emailed them, can you forward a previously sent email to show the date that you initially contacted them?

  142. I suffered a shoulder injury at work for which my employer has already admitted liability.

    If I seek compensation and settle will my bosses be informed? I ask as I am worried about being treated differently.

    • Of course, when an employee who is injured at work goes on to make a claim for work accident compensation, certain people within the business will be aware. However, in most cases it is not the direct colleagues or management team of the individual claimant but the person within the business responsible for Health and Safety or the person who liaises with the employers insurance provider.

      UK law allows the right to any person to make a claim for compensation if they have been injured at work as a result of employer negligence and no employer can then discriminate against a claimant who succeeds with a claim for damages. If they were to discriminate against a claimant employee, they could face separate legal action.

      In your case, I would very much doubt that you would suffer any negative consequences as the employer has admitted liability and accepted that your injuries were their fault. However, we appreciate that making a claim against your employer is something that brings certain concerns given the relationship you have with your employer and the desire to maintain that. At Direct2Compensation we understand that claimants would rather not have had their accident than make a claim, but in your case you certainly have a valid work accident compensation claim and should pursue your legal right to seek a just outcome. Whilst a financial settlement would be part of the outcome, gaining a full medical understanding of your injury as part of the claims process and accessing expert rehabilitation therapies at the cost of the defendant is a less considered but extremely positive benefit of making a claim for compensation.

      We would be happy to pursue your claim further for you and answer any questions you may have. If you would like to get the ball rolling and find out a little more about us and the claims process we use, simply use our start a claim page and we’ll contact you to offer the help and advice you need.

  143. I was injured at work about 5 months ago I had a fall at work and hurt my back quite bad, I work for a small business ( 4 people ) and they have not been helpful at all in my recovery process if anything they have made it harder, I got approved to go on light duties 4 weeks ago but I was told they didn’t have any for me. I have now been approved to go back onto full duties on reduced hours for the first 4 weeks to get my work fitness back up but my employer doesn’t want me back. They also filled my position at work about 4 weeks ago I was a full time trainee. Just wondering where I stand? Thanks

    • Your employer cannot replace you without going through the required statutory process, so if you feel that the employer has treated you unfairly in that regard, you should seek immediate advice from an employment law specialist.

      Regarding light duties, an employer is not obliged to provide light duties if they do not exist. However, if there are light duties available and the employer can provide the same then they should do so.

      Have you made a claim for the back injury you suffered at work? Perhaps you should consider putting in a claim for compensation? We’re here to help and you can call us on 01225430285 or email me: ian@direct2compensation.co.uk if you have any further queries.

  144. I had an accident at work last Nov I was pulled over by a child hurting my knee I’ve had 1 operation and been off work for 6 weeks so far

    • Was your accident caused by employer negligence? If so, you could seek to make a claim against your employer for the injuries you have sustained and any lost income that you have incurred as a result.

      If you would like to find out more about whether or not you have a valid claim for work accident compensation, use our ‘start a claim’ form or call us on 01225430285 so that our expert staff can discuss your accident with you and identify whether or not you can pursue your claim further.

  145. I am a self employed window fitter and I sub contract through a company. On Monday I was removing a large section of single pained glass from a window on a customers house. Our company as well as many other window installers know that smashing glass out into a dustsheet/tarpaulin is far safer than trying to removing it whole. The customer was adamant that he didn’t want us to do it that way and made me try and remove it whole. This ended up causing the large section of glass to crack and badly cut my hand open. I have been told by Torbay Hospital that I will need an operation at Exeter Hospital with a Plastic Surgery team as I have no feeling in my thumb and cannot move it. They suspect that I have cut my tendon and caused numerous nerve damage. I am unsure of how long i’m going to be off work for. Can i claim?

    • You have clearly suffered a very nasty laceration at work and the fact that you now face surgery indicates the severity of your injury. Given the impact that this will have on your life for the next couple of months, it would be wise to further investigate as to whether or not you have a valid claim for work accident compensation.

      To succeed with a claim, you would need to be able to demonstrate employer negligence in this incident as it is unlikely that you could hold the customer liable. Although you are a self-employed sub-contractor, the company for whom you were working does still have a responsibility to your health and safety at work. With this in mind, we would be interested to know what personal protective equipment requirements the employer placed on you or provided – such as safety gloves. Also, did the company instruct you to remove the pane of glass whole despite your ‘usual practice’ being to smash it on to a dustsheet?

      The best thing to do at this stage would be to call us on 01225430285 or if you prefer, use our ‘start a claim’ page so that we can call you to discuss this matter in more detail. Our expert staff would be able to ask you the right questions to find out any aspect of negligence that would entitle you to pursuing a claim for compensation.

  146. I was at work, we were all very jolly because of the Christmas spirit! We were all being silly and playing around when the HR manager of the company said to me ‘I dare you to get on to the desk and say it’. Being part of the team, I got up onto the chair to climb on to the desk, but the chair wheels made the chair move and caused me to lose balance half way up the table and I fell onto my shoulder, wrist and on to my back. I was in extreme pain. I went to the hospital and they told me my wrist was chipped. For about 3 weeks I still came in to work after the hospital with my broken wrist.

    The first thing my work did was to give me a form telling me to sign that I won’t claim for my injuries cause it was my own fault. After a while I had to stop working as I could not really use my wrist properly.

    Now, I can’t use my hand properly or as I wish to use it and I still have so much pain. Even my shoulder is still very painful. This was in 2016. Tell me if I have a leg to stand on? My employer said to me I would waste my time if I should ever claim as it was my own fault.

    • Your enquiry is an unusual one and it is hard to say for certain whether or not you have a valid claim for accident at work compensation. However, given the fact that a member of senior management was involved and actively encouraged you to get on to the desk, there is certainly a question to be answered by the employer in this case.

      We would recommend that you contact us so that we can further investigate your claim to see if we can take this further.

  147. I hurt my shoulder 3 yrs ago at work, I had an MRI and was diagnosed with slap 2 year to my shoulder. I was told I can either medicate or have an operation on it. I chose to medicate.
    After a while I can off my meds and found I was getting a lot more discomfort in my shoulder.
    A second mri with a contrast dye put in and was found that the tear had got worse. I’m now due to have an operation and have been tol I could be off work for up to 7 months, what are my rights and what could I claim for?
    Thanks sandy

    • As you injured your shoulder 3 years ago, it is now likely that you have gone beyond the statutory claim limitation period and are now unable to make any claim against your employer. In the UK, the law only allows you a maximum period of 3-years from the date of an accident in which you can make a claim for compensation.

  148. Hi, I work in a Private Nursery as a Child care Practitioner. Two years ago when I was taking care of some of the children one reached out forward and scratched my right eye. This caused some real discomfort and blurred vision (when I could open my eye) for about a week and then reoccurred once a month for roughly half a year afterward requiring me to have time off or be sent home. Two years later I am still have discomfort every morning until recently. It is now causing blurred vision again and is a lot more pain than before, I have now been advised I will require laser eye surgery to correct it. Until the last week I hadn’t thought of compensation until I was informed by my employer that all the time I had off because of this injury I haven’t been paid for. Would this qualify for a claim?

    • To succeed with any claim against an employer, an injured worker must be able to link employer negligence to their injury. In your case, can you identify anything that your employer did or didn’t do that either lead to your injury or failed to reduce the risk of the injury you sustained?

  149. I injured my shoulder at work. I am not sure how it happened but I all of a sudden felt a lot of pain down from my neck to my left hand and was unable to use my arm without causing me pain. I woke up the next day (Saturday) to find my shoulder severely swollen and I spoke to a member of my management team and told them that I can still come into work that night but I will struggle to do my normal job because of my shoulder and because it involves heavy lifting. I was told to stay at home by my Manager and to rest my shoulder until my next shift which was on Tuesday.

    I got called into a meeting on the following Thursday where we discussed my absence record and I was told that disciplinary action will be taken against me. Before this day off I had had 4 other absences, 2 of which were due to childcare issues, and another when my daughter had been taken into hospital.

    Can I be disciplined even though I was told not to come in due to a work related injury?

    • If a Manager has told you to stay away from work, it would then seem particularly unfair and inappropriate to discipline you for absence from work. You should certainly raise this issue with your employer by way of a grievance if they do then opt to discipline you.

      Regarding the shoulder injury itself, if you can’t identify one particular incident of trauma, the injury could perhaps be due to a repetitive strain? You may have a valid claim against your employer but we would need to know more about your work, what you do and what training and equipment your employer has provided you with before we could advise further on the merits or otherwise of any claim. To this end, please call our team on 01225430285 or use our ‘start a claim’ page so that we can contact you to discuss this situation further.

  150. i have been off work for 4 months with tennis elbow. i work daycare. i was suppose go back gradually and doctor note was refused and daycare said when 100% come back put on call. Do they have to give me back my work full time or they allowed to put on call say no hours and future might possible have.

    • In the UK, employers must not worsen any injuries or place colleagues, customers or others at risk by allowing someone who is unfit (and therefore unsafe) to work. Therefore, if your employer is acting on medical advice stating that you are not fit to work, they do not have to allow you to work.

  151. i was hurt during a physical training course and as a result had an operation . an accident form was filled in i love my work but am worried how claiming would affect this

    • It is not uncommon for people injured whilst at work to be concerned as to how any claim may affect the employer or their right to work. However, such concerns needn’t be considered as it is a legal right within the UK to seek to make a claim for compensation if you are injured through the negligent actions of a 3rd party (employer, person or contractor etc). As such, simply making a claim against your employers insurance should not have any negative impact on your job or working rights.

      If you would like to take your claim enquiry further, we would be happy to further investigate this for you. Use our ‘start a claim’ page to get the ball rolling and we’ll call you to discuss your accident at work in more detail.

  152. Hi I’m a bus driver. 2 weeks ago I hurt my right arm opening an emergency door on a bus. The door was stiff and I wrenched my arm opening it. I’ve been diagnosed with tennis elbow and advised not to work as I can’t use my right hand properly. Today my manager said that looking at the cctv he believes I didn’t injure my arm at work and as such won’t treat it as an industrial accident hence with holding my pay! He admitted that the doors can be stiff but that the video doesn’t (in his opinion) prove i hurt myself then. He also stated that an engineer said he’d oiled it to free it up but no such action was taken as should be shown on cctv.

    • The Manager is not qualified to say whether or not you injured your arm at work simply by viewing CCTV of you opening an emergency exit on the bus. If the bus company has not properly maintained the opening mechanisms with appropriate lubrication and servicing, then you may well have a valid claim for accident at work compensation on the grounds of employer negligence. Your employer has already agreed that the mechanisms can be very stiff and as such, the risk of injury is known by the employer. Was an accident book report made on the day of the accident or soon thereafter? If so that will help to prove that your injury was sustained at work.

      Your employers decision to withhold your pay during your enforced absence from work is disappointing for you. In this case, the only way in which you could recover your lost income would be by making a claim for compensation and succeeding with that action. In that case, you would be compensated for your injury and also be able to recover all lost income relevant to this incident.

      We would be happy to further investigate your claim prospects for you on a No Win No Fee basis. If you would like to take this further, we’ll need to speak with you on the phone. You can either call us on 01225430285 or use our ‘start a claim‘ page to provide us with some further information and we can then call you ahead of passing this to our specialist Solicitors for you.

  153. I received an electric shock at work earlier this year. I had to take myself to hospital as no one knew what to do and I am one of the first aiders. I was checked over by the hospital ECG etc. I had a large blister on my finger where the electricity had conducted when I switched the socket on. For approx 4 days after I suffered severe headaches. My employer did not have covet available so I had to work part shifts from home. In house HSE visited 3wks after and in this meeting I was mocked by one of the managers. At the time of the meeting we were having PAT testing carried out. I asked the PAT tester could this be caused by static electricity and I was advised no and this had been reported since 2014. HSE took a picture of my finger and never produced a report from the faulty socket after two email requests. However I raised a grievance with my employer and was provided a copy of an invoice which states cause of static electricity. The socket was faulty and had been reported by 3 seperate staff members along with the PAT tester. Unfortunately due to the office environment their is limited electricity sockets available. I have now been left with a disfigured finger and have nerve damage. I have been referred to a specialist by my GP who has confirmed from the visible nerve damage this has been caused by the shock. Would I be entitled to a claim?

    • On the basis of your description, my initial view is that you have a claim that should be pursued. In this case, there is a clear argument to be made in your favour in the claim on the basis of employer negligence. Your employer had been put on notice of a fault with a socket by no less than 3 separate people. Therefore, failure to take immediate action to either isolate the socket and remove it from use or place a warning sign on the socket is likely to render them liable for the damage to your finger and health by this electrocution at work injury.

      If you would like us to help you with a claim against your employer, we would be very happy to hear further from you. We’ll need to have a brief telephone chat with you to obtain the information needed to submit the claim to our specialist Solicitors for you. Please call us on 01225430285 to get your claim started.

  154. My friend was working she stood up to get something then went to sit down again her colleague had moved my friends chair, not deliberately but it caused my friend not realising her chair wasn’t there to fall landing heavily hurting her back and wrist. she went home then was taken to hospital she is in a lot of pain and now needs a scan, is she entitled to any help as now off sick and doesn’t yet know what damage she’s done to her back, this was captured on cctv . She’s very concerned and is just under 50 years of age .

    • To succeed with a claim for accident at work compensation, the claimant must be able to demonstrate employer negligence. In this case, it is hard to see how the employer could be held liable.

  155. 2 years ago i had an accident at work caused by faulty hydraulic couplings that had been reported by several people, several times, to supervisors and officially through the daily layered accountability meetings (DLA meetings)
    The couplings had got stiff because instead of hydraulic oil going through them, we used water in our application.
    I had been told several times by supervisors that stainless couplings would not be bought because they were too expensive.
    2 days before my accident the couplings were so bad i told the general manager we really had to replace them and asked if i could buy stainless steel so that they would not rust internally and go stiff again.
    I was told to but mild steel ones and we would replace when they started to seize up again.
    On the day of my accident i was told to “get this job knocked on the head” from the general manager via my supervisor even though the replacements had not arrived and they knew the amount of force needed for them to attach them together. I was told to “try and lubricate the couplings the best you can.”
    I ended up tearing 2 Bicep Tendons on my left shoulder that needed to be cut and fixed to fixings drilled into my bone. i also suffered a tear in my Labrum on right shoulder that started to give me allot of pain about 10 weeks later as the joint filled up with fluid and pressed on my main nerve.
    I have had and op on each shoulder over a 2 year period and chronic pain during that time. Hardly had any sleep in that time and still suffer now. I can no longer pick up heavier items as i can feel the pulling on the fixings attached to my bone which gives me pain. I think i will carry this injury for the rest of my life.
    It is also aches and is very painful in cold weather.
    I’m now suffering from depression after all the stress of not being able to do my job properly. My employer is trying to move me into other departments. I feel like i’m being pushed out.

    While i was in the A&E dept of the local Hospital my employer changed the order on the coupling to stainless steel ( i have a copy of the invoice)

    My questions are as follows:

    My company has recently been bought out by a bigger firm in the last year, so would it be the new employer’s insurance that has to pay ?

    How solid a claim do you think i have ? ( I have 2 signed witness statements if that helps)

    Am i protected against a “sudden redundancy” after they find out i’m starting a claim ? As i’m worried that they will find a way to get me out.I have a wife and 2 children and i am worried about losing my job.

    • With regards to any claim, on face value you have a very strong claim for compensation against your employer on the grounds of employer negligence. They were repeatedly made aware of a risk to health and by ignoring your requests for replacement parts that would enable safe working, there is a clear argument to be made against them that they were in breach of their statutory responsibilities regarding Health and Safety at work.

      As your accident at work happened 2 years ago, you now have 1 year left to make your claim and we would advise that whether you instruct us or someone else, that you start your claim for compensation as soon as possible.

      Whilst you have concerns about your future employment, you cannot be made redundant for simply claiming compensation. Of course, if you are no longer fit to work due to this accident your employer could be within their rights to redeploy you to an alternative role if one is available or even terminate your employment – but only by going through the correct procedures to do so.

      Whilst you are understandably anxious about your future, if you were to claim and succeed (which at this stage would seem a reasonable expectation), our specialist Solicitors would be able to recover compensation for your injuries – the value of which would be reached on the basis of medical evidence – and also recover all lost income – both since your accident during time off, but also the future loss of income going forward if you were forced out of work due to your injuries.

      On the insurance issue, do not worry about that! It is most likely that the policy that was in place at the time of your accident is the policy that would be claimed against.

  156. My son in law to be has a driving job – he’s been there about a year and over the past three to four months has been in excruciating pain when driving any distance. His knee and calf swell. As a result he is constantly being signed off. Work are being very unhelpful saying no other duties available although advertising other jobs and have made comments such as we cope when you are off so don’t need you. Before this job he had never had knee pain and was a healthy 21 year old. Does he have a claim?

    • It is hard to see how he can hold the employer liable for the injury/health issue that is currently blighting his day-to-day life – as things stand. Without having any diagnosis as to what is causing the problem, it is not possible to say that it is the fault of the employer as driving is deemed to be a safe activity – so long as adequate breaks are provided/allowed and there is no material defect or problem with the seat of the vehicle.

  157. I fractured my little finger at work while going through swinging doors – my finger got stuck in the handle, and bent right back until it cracked. I have now been put on light duties at work. Can I make a claim?

  158. I worked at a retirement living complex. One of the elderly residents tried to assault me, but I managed to jump out of the way. Unfortunately, my hip started locking and I saw the doctor and also a physio as I could not walk properly. After a week or so, all seemed well but with just a bit of occasional limping. The physio warned me that I might have sustained a serious injury to my hip and the limping might get worse and lead to long term damage. It is now 6 months later and I am having really bad problems with my hip and will now have to see the doctor again.

    The resident has dementia and can be very aggressive. There were no risk assessments in place or training regarding residents mental or health conditions or how to manage or avoid this sort of behaviour.

    I made a full accident report and informed my area manager.

    • The lack of risk assessments, insufficient training and advice/support as to how to handle the aggressive behaviours of the dementia residents gives a strong indication of employer negligence. As such, my initial view is that you should pursue a claim for accident at work compensation as there is a good prospect that you would succeed.

      We have some very similar claims in process at this time and would gladly also pursue your enquiry further. Please call us on 01225430285 to get the ball rolling.

  159. I am a security supervisor at crown court I injured my knee assisting a police officer restrain a male under arrest who was resisting arrest

    • We are currently pursuing similar claims for security staff who were injured in assisting Police officers apprehend an aggressive person. As such, it may well be that you also have a valid claim – of course, much will depend on whether your employer has carried out adequate risk assessments and provided you with the right level of support and training. If you would like us to investigate your prospects further, please get in touch.

  160. I tripped while working on a boat off the coast of Cyprus and fractured my elbow. i did have the opportunity to return to the uk for 5 days. the fracture was non displaced but cause cartlidge degeneration and early onset arthriris in the joint. im 23 years old my first job and im unsure as to what my rights are to compensation. the company i work for is a uk company that was subcontracted to a french company to undertake sampling of the seafloor offshore cyprus. the injury was not reported to the HSE as a riddor for 4 months. where do i stand?

    • Given that this accident happened onboard a vessel on the ocean and not within the UK, we are not convinced that you would be able to claim compensation against the UK employer. Added to this is the fact that you were subcontracted to a French company, this is a far from straightforward matter.

  161. I am a bricklayer and sustained a repitive strain Injury in my arm. I’ve spent 6 weeks off, I did see a doctor plus had osteopath treatment and have returned to the building site this week to try and carry out light duties.
    My arm is still painful, but I have been told if I make a claim I will not be able to do my job anymore because it comes under occupational health? Is this true?
    How do I stand to making a claim?
    I work for a subcontractor but I’m told the main contractor of the building sir is liable. Is this true?
    Kind Regards

    • Simply making a claim for compensation – whether successful or otherwise does not prevent you from returning to your chosen line of work or position of employment. If you have recovered from the repetitive strain injury, you would be claiming for the injury caused and any loss of income and then able to return to your normal life and work. If you have not recovered, you would be claiming for the ongoing injury and any associated loss of income going forward.

      If your injury is long term and you have not recovered, it may be that this will prevent you from being able to return to your usual work.

      If you would like to make a claim with us, we’ll work hard to make sure that you get a fair and full compensation settlement.

  162. Hi, my husband had an accident at his work place today, he had to lift a very heavy machine And while doing that somethig happened to his hand that he couldnt move it so he had to go to the hospital. He was away like for 3 hours … My question is does the employee have the right not to pay him for those 3 hours spent outside of work place or he should pay him like he was at work at that time?

    • We would be surprised if the employer didn’t pay your husband for today’s work – even if 3 hours was spent at Hospital. However, without knowing the nature of your Husband’s contract with the employer it is difficult to say.

      With regards to the hand injury itself, we would like to speak with your Husband further about that and how it happened as it may well be that his employer has been negligent and if so, he could make a claim against them for the injury and any future loss of income.

  163. my partner injured his back at work lifting something that was far to heavy and in an awkward position, he has since had one operation and is waiting to have another, the accident was last aug, his employer is now ending medical ins payments the end of this month also his contract of employment, meaning he wont be able to have the second op privatley, they suggested that we take over the ins but it will cost £400 a month which is impossible as we are family of five with a mortgage and now no real income, how do we stand .

    • The employer may well be within their rights to cease the insurance payments and even terminate your partner’s position of employment if he is unfit for work and all correct procedures to attempt to return to work by the employer (including looking at a job change) have been exhausted.

      The situation you are now in, including having to deal with a loss of wages as a result of an accident at work is one of the key things that leads people to having to consider making a claim for accident at work compensation as this is likely to be your Partners only option of recovering any loss of income and accessing funding for private treatments.

      If your partners employer failed to provide adequate training or didn’t correctly mark the weight of heavy items then it is likely that employer negligence would attach and he could succeed with a claim for compensation to recover damages for his injuries, costs for medical treatments and any lost income. We would like to help further here and invite your partner to get in touch with us so that we can bring his situation to the attention of our specialist Solicitors. Perhaps your partner would like to call us on 01225430285 for advice and to get the process started for him?

  164. I was cut badly on my wrist (this lead to me needing plastic surgery), the cut was through a tendon, artery and a nerve. There was glass in a general waste box, which should not have been in there. When I pushed down on the waste, the gloves I was given (which I wasn’t wearing) were general warehouse gloves and not cut proof gloves and I suffered the bad laceration at work. The employer does have a glass policy in place that states that all glass is placed in a black plastic bucket and wrapped and put out separately. However, this wasn’t followed.

    • The cause the nasty laceration to your wrist and the need for surgery would lead me to give an initial view that you have a valid claim for accident at work compensation.

      Regardless of the employers policies and methods for disposing of glass waste, it is foreseeable that there is a risk of laceration for those in the work you were doing and as such, it would seem a reasonable argument here would be the lack of a provision of cut proof gloves.

      Given the severity of your workplace laceration and the requirement for surgery, you could be entitled to a substantial compensation settlement, especially if the damage to your nerve has left you with reduced sensation.

  165. I had a heavy door fall off on to me due to the hinges being broken. The door fell on to the top of my foot and I suffered a grade 2 soft tissue injury and was off work for 6 weeks. The injury has also lead to some nerve damage in the foot and I have constant pins and needles in my foot now with intermittent pain.

    I have now returned to work but my foot has become swollen and sore. Would I be disciplined if I was off again for the same issue and am I entitled to make a claim for compensation?

    • Of course, we need to speak with you to find out a little more but our immediate view is that you have a strong claim for accident at work compensation here for the damage to your foot and the ongoing nerve issue. We would recommend that you contact us immediately so that we can get the ball rolling.

      If you are forced to take further time away from work due to the injury you should not face disciplinary measures against you. However, before you do take anytime off you should firstly speak to your employer to see if they are able to provide you with light duties (perhaps a seated job) for a while, so that you can continue to work and recover further.

  166. I had an accident in work and my employer has admitted full liability. I had surgery and to repair nerve and tendon damage. I needed a second operation due to the accident and I’m just about to return to work, my employer is now going down the capability route that I am unable to carry out my duties. Is this legal and would I be covered under the Equality Act 2010 as my employer failed to provide a safe working environment and I no longer have the same mobility in my hand.

    • This question is one that should be addressed to an employment law specialist as it requires employment law knowledge.

  167. My husband was issued with new work boots by his employer and his old ones taken from him as a direct swap. He is type 1 diabetic, this is known by his employers. 2 weeks later after working full time in these new boots what he thought was a blister turned out to be an ulcer. This has since become osteomyelitis and we have discovered the toe is broken at the tip and in order to stop the infection he will have to have part of the toe amputated. The boots are safety boots with reinforced toes. Work has replaced these boots with more foot friendly ones but the damage has been done and he is currently off work.

    • There could be a claim to pursue here, but it is far from straightforward and not guaranteed to proceed to success. It is likely that the boots provided by the employer meet the relevant requirements and as such, it could be very hard to prove causation or employer negligence in this matter.

      However, whilst we are cautious as to the prospects here, we would welcome the chance to further investigate your Husband’s claim and allow our specialist Solicitors with proven case histories in such matters to look at the specifics of this claim, with a view to helping your Husband seek compensation for the amputation injury he has sustained as a result of his work boots.

  168. Hello, this is a question I have for my mother. She works in a factory and her job consists of standing for 8 to 12 hours in front of a machine bending and catching material. She has been with this company for 15 years. She is now experiencing leg pain due to her varicose veins and venous insufficiency on her legs. Can she file workers compensation?

    Thank you,

    • Under UK law, employers have a responsibility to minimise the risk of injury in the workplace. The work that your mother does is repetitive and would therefore be something that the employer would have to consider with regards to their risk assessment of each role and the nature of the training that they provide and how they manage adequate breaks from the work and job rotation.

      In your Mothers case, it could well be worth making a claim for compensation.

  169. Hi,
    I work as a security officer, While on night building patrol of one the building officers i fell over some clutter left in the way. Later, my colleagues told me that it was a bowl of glass. When I fell, I hit my head and passed out. On coming round, I can remember a member of staff of the company I was patrolling for standing over me. The accident date was 07/03/2018.

    I broke my right ankle, had a concussion, found that my speech became slow, I have a constant headache and now my back is constantly in pain.

    I received my 20 days sick pay and afterwards they stopped paying my usual salary and all I got paid was £292 for SSP. I have been off work since March.
    I have also been diagnosed with Fibromyalgia which means that I will take longer to heal and the injuries are causing significant pain. To top it all off,
    I have received an email from my employer informing me that i will be placed on a bank duty team in the security team which simply means that when work is available, I will be called upon for work. Previously, I was full time regular employed working 4 days on, 4 days off weekly. Please advise!

    • Going back to the cause of all of your injuries and loss of income is the accident at work – the tripping over items left in the walkway. These items were a hazard and should not have been in situ. We assume that they were not fenced off and that there were no warning signs and as such, it is likely that you have a valid claim for accident at work compensation and by pursuing such a claim, you would be able to seek compensation for your injuries, the value of which would be decided on the basis of medical evidence. You would also be able to recover any loss of income – the difference between SSP and usual salary and also any future loss of income directly caused by this accident through the special damages part of your claim.

      Whilst we can never guarantee winning any claim, we would like to pursue your claim for you and believe that our specialist Solicitors would represent you well.

  170. I was working under a floor of a house when I knelt on a piece of wood with a nail through it, the nail went into my knee by about 1 inch, I reacted by pulling it straight back out. I went to hospital where they just cleaned it and sent me on my way. The next day I was unable to put any pressure on my knee. I rang my boss to say I was unable to work as my job requires me do a lot of climbing. He was very unhappy and instructed me to go back to hospital and tell them I need to get back to work as soon as possible. I normally only get ssp when on the sick, if this is the case this time would I be able to make a claim to recover my losses?

    • If your employer has failed to provide you with the correct personal protective equipment (PPE) such as knee pads, or adequately risk assessed the workplace to minimise the risk of injury you could well succeed with a claim against your employer and recover any lost income as well as a personal injury settlement. Employers are duty bound to ensure that relevant PPE is worn – whether they provide it or insist that you provide it.

      If you require further help and wish to pursue a claim against the employer on the grounds of employer negligence, please use our contact us service and our team will call you when it suits you to help you start your claim for compensation.

  171. Hi was injured at football game with a broken arm in 2 places and a broken wrist. I have had an operation to put pins and plates in to help my recovery. I slipped as I was about to go to the toilet. Can I claim compensation?

  172. My son in law was hit on the head at work in a kitchen fitting factory. He was knocked unconcious, but after recovering he was sent out to drive a van is this procedure safe?

    • Head injuries at work should always be treated in the most cautious of ways. The symptoms associated with a head injury at work can include concussion, neck injuries, blurred vision, dizziness and tiredness. As such, to send someone out to drive a van after spending some time unconcsious is extremely negligent and very dangerous. However, if your Son-in-Law avoided further injury there is not much he can do about being asked to drive a works van after the incident.

      However, we would like to speak to him about making a claim for accident at work compensation for the initial head injury he sustained in the factory. Clearly, something has gone badly wrong in the workplace for him to be knocked unconscious and as such, we would like to help him make a claim as there is a strong prospect of succeeding on the grounds of employer negligence. Please ask your son-in-law to call us on 01225430285 so that we can discuss his situation and offer assistance with a claim for head injury compensation.

  173. Hi

    I have had an ongoing injury to my back since 2004 and at the time my employers medical expert told me that it was not work related. I have recently obtained evidence from my HR files, written by that same person to state that it was due to incorrect safety wear being used. Can I still claim?

    • Claim limitation is strict in that UK law allows a claimant a maximum period of only 3-years in which they can seek to claim compensation for an injury sustained in a non-fault accident or because of employer negligence. However, whilst that 3-year period usually starts at the date of an accident or injury, there it can also start at the date when someone became aware of a diagnosis or illness. In your case, given the new evidence that you mention, it may well be worthwhile speaking with one of our specialist Solicitors to see if the new information you have uncovered would enable you to make a claim for compensation.

      Of course, there can be no guarantee that we would be able to help at this stage, but given the fact that we work on a fully No Win No Fee basis, you have nothing to lose by using our ‘start a claim’ page to make further enquiries with us.

  174. From 2001 to april 2004 l was working fro christian salversen at world cargo perishable centre hatton cross.between february and march their goods lift broke down when l was inside and it fell two down two floors l have pain in my hips and cannot work properly. l was dissmissed by the company in april 2004

    • Whilst the accident scenario you describe would have provided a sound basis for a claim for personal injury compensation, you are blocked from taking any action on the grounds that too much time has passed since your accident. Under UK Law, there is a strict time limit in which you can seek to make a claim for compensation. This is a maximum of 3-years from the date of an accident. Failure to take action before the 3-year time limit will leave you statute barred and unable to take any action.

  175. Last year whilst working on a machine for maintenance it toppled over I instinctively reached out to stop and resulted in a partial rupture of my left Bicep due to the injury I was off work for four months receiving only SSP the loss of earnings meant spending all our savings on Mortgage repayments and house hold bills. Would I have a case to reclaim my lost earnings ?

    • You could recover your lost income and costs incurred, but only if you are able to succeed with a claim for workplace injury compensation. To succeed with such a claim, you would have to demonstrate that the cause of the injury (and therefore the cause of your losses) was down to negligence from your employer or someone else. For example, if you were not adequately or correctly trained to use the machine you were working on you could succeed with a claim or if the machine toppled because of a defect in the ground or a hazard that should not have been present you could succeed with a claim.

      To recover lost income after an accident at work, you have to be able to demonstrate negligence. You can then succeed with a claim for accident at work compensation and alongside a settlement value for the injury sustained, you will recover all lost income and costs.

      We would like to speak to you to discuss your accident at work so that we can identify whether or not you have a valid claim against your employer.

  176. I severed the tip of my middle finger last week passing through a door in my workplace and gave just had surgery to remove the top joint so it can heal – I am do medical assessments and type reports and am a touch typist/Nurse. Can I claim compensation for long term affect of my injury?

    • You have clearly suffered a serious laceration injury at work and should investigate further as to whether or not you have a valid claim for work accident compensation – something we would be very happy to do for you. If it can be shown that the cause of your laceration and amputation of the tip of your finger joint was due to negligence on behalf of the employer, you would be able to claim compensation for the injury and also recover any loss of income caused by the incident.

      It is obvious that something extremely sharp has injured your finger and the question is whether that item should have been present or protected by a guard etc.

      We need to speak with you to find out a little more and get the wheels in motion so that you can make a claim for compensation. We’ll only need a few minutes on the phone in the first instance to obtain the basic information needed.

  177. I work in disabilities. I have hurt my back & shoulders and also now have sciatic sprains to the L4/L5 vertebrae in my lower back. I have been under alot stress due to lies that have been told from office persons and pressured. Do I have a case to claim?

    • Whether or not you have a valid claim for compensation for the injuries to your back will depend on what exactly caused them. If you were injured because of a lack of training, a failure by your employer to provide you with the relevant support and equipment to work safely or because of an accident you would be able to make a claim against your employer on the grounds of employer negligence.

      It would be sensible to speak with our staff by telephone. Our team will be able to ascertain whether or not you have a valid claim for work accident compensation within just a few minutes on the phone with you. You can call us on 01225430285.

  178. I stretched out my arm to prevent stock falling on crates of milk and in so doing I damaged ligaments in my shoulder. My employer does not accept IOD as on video footage I tended my hand prior to the shoulder.

    As an injury on duty a medical practitioner will treat me superficially and the maintain that my employer must follow the protocol of ‘Injury on Duty’ before further, necessary treatment is incorporated. My employer failed to complete the initial injury report. What route should I follow as the medical issue is getting worse?

    • In UK Law, you would be able to make a claim against your employer for the injury sustained by the falling crates of milk, if it can be shown that they were stacked dangerously or in a dangerous position that was likely to cause an accident and injury.

      If your accident at work happened in the UK, you should make sure that there is a record of the injury in an accident book. If the employer won’t let you use the accident book, you should email or write to them outlining what happened, where and how you were injured. List the details of any witnesses or names of people to whom you have reported it and retain a copy of the letter or email for your own records. You should then contact a specialist personal injury expert, such as Direct2Compensation with expertise in accidents at work and instruct them to pursue your employer for damages. They will then liaise with the employers insurance and work to obtain a compensation settlement for your injuries.

  179. Can an employer be sued for not having a first aider or appointed person when someone collapsed at work and died the next day in hospital?

    • It is difficult to answer this question without knowing more about the workplace and the kind of industry in which the workers were operating and whether the person who collapsed at work collapsed because of an accident at work or an incident in the workplace.

      In some industries, it is foreseeable that accidents will happen and therefore, employers will ensure that adequate first aid trained staff are on duty to cover for such incidents.

      If you believe that immediate 1st aid action could have prevented the death of the individual who collapsed, you should contact us so that we can get our Specialist Solicitors to have a chat with you and advise you as to whether or not you could pursue a claim against your employer.

      • Thank you, the other thing to mention is that this happened over 3 years ago and my husband tells me that this makes a difference and we couldn’t pursue it, is this correct?
        It is the building industry, so it was on a building site.

        • The 3-year claim limitation period is strictly enforced and it is almost impossible to pursue any claim if more than 3-years has passed since the incident.

  180. I went to get a number for a co worker when I went to sit down my chair slipped from underneath me caused me to fall hit my left side forearm and middle part of my neck. I told my supervisor she did nothing, didn’t even ask if I was ok. I took some ibuprofen my forearm is bruised my neck is still sore. The weekend has gone by I had to lay on n bed all weekend with a sore neck went back to work today she didn’t even ask how I was feeling. I need to go to the insta care for my neck

    • If the chair slipped from beneath you because it was faulty or the floor surface was unsafe, you could seek to make a compensation claim against your employer on the grounds that your injuries were caused by negligence as the chair or floor was not fit for purpose or safe.

  181. My employer is trying to reduce the minimum amout of i am allowed to do at work after a back injury and time off which involves changing my contract, can i say no to this or do i have no say. I have asked for ammended duties and am fine but a few days after i asked they put me on heavier stuff.

    • You need to make sure that you seek qualified expert advice regarding your employment rights. Therefore, you should make contact with an employment law specialist Solicitor to discuss this issue.

  182. Hi I had an accident at work and made a claim which is still on going but I have recently returned to work after 9 months off and I feel as though things are being made difficult already. I have been told by my employer that they advise I take on light duties which I understand but these are things I wouldn’t normally do and at less pay and more hours a day, however my doctor and physio therapist told me I am able to go back working in my trade but take it easy and start with less days until I get back into it which is a lighter work load. My employer is trying to make that impossible for me to do. Can an employer tell me that I can’t do my job anymore even after being advised I can and me feeling that I can ?

    • The employer may well be taking an over protective or over-cautious approach to your situation, but that should not necessarily be seen in a bad light. However, for them to want you to work for lower pay as a result does sound unreasonable.

      If your Doctor has signed you as being fit to perform your work, the employer should not be disagreeing with the Doctor and as such, you should probably request a formal meeting with your Management team and HR to discuss the issue with them.

      • Thank you. I have been in and they haves stated that until they access my medical record I can not go back to doing my job. I was told by acas that my medical records are confidential and I do not have to let them see them. I asked if a letter from the doctor would be ok and they said no. Surely this can’t be fair.

        • It doesn’t sound very fair and yes, your medical records are private and can only be disclosed with your permission. It is hard to see why the employer is demanding sight of the records and refusing to accept a letter from your Doctor.

          You clearly need some specialist employment law advice and as such, it would be wise to seek the services of an employment law specialist to ensure that you are properly advised and fully understand your rights.

  183. I was injured 2 weeks ago and was placed on work restrictions. My employer is now preventing me from picking up extra hours ever since.

    Are they allowed to prevent me from picking up hours? I need really need the money

    • If your Doctor has reported that you are unfit to work as normal, the employer is unlikely to want to risk injuring you further and could refuse additional work.

      • That’s what I had previously thought as well. However, when I ask for a day off to rest my injury, they still make me work my regularly scheduled hours on modified duty.

        It kind of seems like they are contradicting themselves at this point.

        • It could be worth asking for a meeting with the HR team to discuss your situation and worries to make sure that they are handling things correctly.

  184. Hello. I have been made redundant. My last paid salary/employment date was 28th February 2018. I have not been offered any redundancy pay. I have not asked for any as I didn’t know that I may be entitled to one, until a friend told me last week. I have not approached my employer about this.

    I work as an estate agent for a one independent office. I was never given a contract. I was made redundant because the director has decided to close down the office. The director is widely known as person of dubious character. Please advice of the following:
    Im I entitled to redundancy pay and if so, how do I go about claiming it.

    • This is not something that we can advise you on, but all workers do have a statutory rights to redundancy notice and possible payment. Have you contacted an Employment Law specialist or the Citizens Advice Bureau?

  185. I was injured by the conveyor belt (the belt that lift stock up and down)at work on my left hand so my employers didn’t pay me since from September 2017 even now they don’t even care…i need help from you what must I do as an employee.

    • If your injury was as the result of employer negligence, you could seek to make a claim for accident at work compensation. Under UK law, any person injured in an accident at work that was not their fault is entitled to seek redress via a claim for accident at work compensation. If you were to succeed with such a claim, you could also recover any lost income caused by the injuries you sustained in the accident.

  186. hi i had keyhole surgery on both legs 5 weeks ago i took 1 week sick and 1 week hols as i had 2 weeks hols owed and my boss said he would only pay me 1 of the weeks so had no choice!!
    i returned 14 dys after my operation normal duties just no heavy lifting…3 days into my return as a catering manager of a café i was told there was mouse activity to which i reported again and got Rentokil out…i was on shift on my own and had to lift remove fridges freezers cupboards to clean behind….and had to do the same the day after and the day after i contacted our accounts manager by email and told her i shouldn’t be doing heavy lifting she just said do what you can!!!
    i have continue to work 8/9 hour shift only i banged my leg last week and it bruised since then i have had pain most days to the point i went to the emergancey doctor who said i have strained the muscle in my right leg and brusied the thing is no one has done a back to work interview or risk assessment my doctor has put me on sick for 1 week with medication please advise me ??/

    • What you could explain could be seen as employer negligence and could mean that you have a valid claim for work accident compensation. Of course, we would need to know a little more before we could advise further, but there is certainly enough in this to warrant further investigation and a discussion with one of our specialist personal injury Solicitors.

      Why not get in touch with us so that one of our team can obtain some further information and pass the details of this enquiry to the right specialist workplace injury compensation Solicitor so that you can get the advice and help you need?

  187. High my name is Debbie
    I am a lunchtime supervisor and after school leader at my local school In 2016 A’s I was in the playground near the basket ball court I had a special needs child stood next to me a year six ( who plays for youth football club) kicked a basket ball it headed straight for the special needs child so I put my arm out to stop it hitting him. The force of the ball pushed my arm / shoulder back so hard that I grabbed it and pulled it forward. I had to go in and I documented it in a book we have on us all the time. The pain became worse and ended up on strong pain killers from my doctors three cortisone injections as it turned to frozen shoulder and physio in the end had to have an operation having five months off and extent physio theropy in the hydro pool is there help I can get

    • We could help you find out whether or not you can pursue a claim for compensation and get you in contact with one of our specialist Solicitors. Contact us so that we can find out a little more information and help you get some advice.

  188. I was injured in a car accident at work in 2011 and received compensation for a shoulder injury. Six years on I now need surgery on it. Can I make an additional claim? Thank you for your assistance.

    • Sadly you cannot return to an old claim that has been settled and seek further damages. Any settlement that was made for this accident would have been full and final and should have included any value apportioned to future medical costs or surgical interventions.

  189. My father got injured on duty 2 years back. He was off for quite a while and only earned 75% of his salary. He is currently back to work but the employer has informed him now that he will be given another position at the company and they will decrease his pay.
    Is it allowed to decrease his salary if it was an IOD.

    • In the UK, employment law allows an employer to alter the employment role of an injured person if they are no longer physically able or fit to perform the work that they had previously completed. This is the case, even if the person is injured in an accident or incident whilst at work. Whilst it is not an ideal situation for the injured person, it is better than the alternative which can be a complete termination of employment if the employer cannot offer an alternative role or the injured person is unfit for work in any form.

      It is for this reason that someone injured in an accident at work should seriously consider making a claim for compensation. If the accident was caused by someone else or an employer’s negligence, then the injured person can seek a compensation settlement that would include a settlement value to cover the pain, discomfort and distress caused by the injury but also a special damages claim that would cover all lost income during an absence from work, but also any future loss of income – as per the situation in which your Father finds himself.

      In his case, if he were to make a successful claim for accident at work compensation, he would be able to recover the 25% of lost income for the period of his absence but also the future loss of income that his new role will cause given that it is lower paid than his pre-accident role – i.e, he can claim the difference.

      Perhaps he should make an enquiry with us via our ‘start a claim‘ page so that we can call him and help him to better understand his rights.

  190. I fell at work on March 5th 2018. My manager didn’t put the claim in till the 9th. There was a specific place I needed to go -Centra Care. I fell on ice or water. It was in front of an ice machine that is constantly leaking. We even have squeegee by the machine to clean it up. We do it about every 20 min. My manager proceeded to ask me to come in, even on days were I do not have availability. He didn’t understand the pain and still doesn’t. I had an MRI scan and found out that I have suffered 2 herniated discs and a tear to the soft tissues within my back. My Manager now wants me to host, which includes sitting in a chair for 30 min and then standing for 30 min, something I am just not fit to do at the moment. I work days so there is only one hostess so I don’t think that would work and he now wants me to work nights. My injury is at my tailbone so it’s uncomfortable to sit and stand. The insurance lady is on the way to my house. I panicked and searched the internet. I don’t want to say something that she can use against me. Can I record the session? What should I Do?

    • You can record what is said, but it would be wise to make sure that the insurance lady is aware of your recording – you should simply state that you are recording it for your own records and can provide a copy of any recording to the insurers. You have every right to do this.

      With regards to your employers attitude, they cannot force you to work if a Doctor has signed you as being unfit to work. You would simply need to present a Doctors note advising of a prescribed period of rest. Given your injury, it would not be wise to work.

      Do you have a Solicitor representing you?

  191. Hi there! So I was stocking some groceries at my job three nights ago and I was trying to take a box from one side of the u-boat, it ended up getting caught on the pile of boxes next to it, resulting the top box hitting me in the back of my head just about where my ear is, resulting in a nice bump. No concussion, but my head hurt for two days and for the first few hours after it happened anything loud made my ears ring and go numb. It turned out the box on top was a 15lbs box of laundry detergent stacked on top of a few boxes of pads so it gave way when it tipped as well. I didn’t know this until after the box was already on the floor and I picked it up to see what it was. I’m not the one who put the u-boat together either. I still have yet to file an accident report due to working third shift with no manager to help me write one. Gonna write one up tomorrow. On top of that, one of the other employees claims she saw me run into the uboat and purposely injure myself (when she was two aisles over and nobody came to check on me especially after screaming when the box fell on my head), which isn’t true and told this to the manager who actually put that u-boat together so I’m afraid they’re not gonna believe me. Even though I have decided to not go to the doctor, can I still request them to look at the cameras that have recorded what actually happened? I don’t want a stupid rumor going around the store that could ruin my reputation.

    • You cite a great reason for why it is so important to ensure that the details of any accident at work & injury are properly reported and recorded in the workplace. Whilst you appear to have escaped with a fairly minor injury, we would also always recommend seeking medical attention to ensure that the injury details and cause are noted on your medical records. A medical record of the injury is vital should any future developments from what could initially appear to be a minor injury are discovered as it would enable a link to be drawn back to the initial injury.

      It sounds as if employer negligence could be established in your case given the dangerous stacking of boxes of weight at height.

  192. Hi, I had an accident at work. As I was walking down the stairs I slipped and twisted my ankle as the stairs were wet but there were not wet floor signs to warn me. The accident happened on January 13th 2018. I’ve been off work since then. I have to live off only SSP and I’m struggling. I still have pain and discomfort but I need to go back to work ASAP because I’m struggling to only live off SSP. I’ve already made a claim for compensation and it’s still in process. I wanted to ask if you could possibly tell me if me going back to work while my claim is still being processed if it will affect my claim in anyway? I was only thinking about doing some easier jobs where I don’t have to walk as much. Thank you

    • Returning to work will not impact on your claim at all. It is is important that you do not return to work if your Doctor does not believe that you are fit to do so, but in most cases if you can agree some light duties with your employer that enables you to work and therefore earn your income it will not damage your claim.

  193. someone fell at work who is obese and her knee has given out on her before there was not anything to cause her fall or to trip. she hurt her shoulder but we feel it was due to her obesity

    • If there was no hazard or item on the floor (such as a spillage of water with a lack of hazard sign, a raised lump or a hole in the floor for example) then there would not be a claim.

      However, you cannot simply assume that her knee gave way due to her weight. There is no evidence for that and such an assumption could count against an employer.

  194. Hi there I had an accident at my old job 25 year’s ago I claimed and won. But now because of this accident I have now been made disabled? Is there anything I can do?
    I was crushed at work when I was 19 years old I’m 44 now and can work.
    I was working at a paper mill then. I also worked after that lorry driving but couldn’t cope with my pain any more.
    I now suffer from chronic pain syndrome all over my body and suffering from depression and anxiety.
    Is there anything I can do.
    Kind regards
    Stuart

    • Sadly, there is nothing further that you can do regarding any claim against the former employer. You can however, seek government benefits for industrial disablement or disability benefit.

  195. In 2017 i had an accident at work. On a very windy day fixing roof trusses that we had fitted the day before and they were wobbling and swaying in the windy conditions. Unfortunately on the following day, the trusses all collapsed, leaving me trapped between them with two broken bones in my back. My employer has said that there is no claim to be made. I have never to this day received any correspondence from my employers insurance or seen any accident report or even contact from the HSE. Is this correct information my employer is giving me.
    Thank you.

    • You describe a serious accident with serious injuries, the details of which warranted reporting to the HSE and RIDDOR. If your employer hasn’t reported this, they could be in trouble. You should certainly contact the HSE immediately regarding this.

      On the second issue of any claim for accident at work compensation, it is not your employers position to decide whether or not you have a valid claim for accident at work compensation. Indeed, why would you trust them to make an impartial decision? We very much doubt that they have even advised their insurers of the incident.

      We would like to take this matter further for you and get our specialist accident at work Solicitors to look at your claim for you. They can decide whether or not you should pursue a claim on a No Win No Fee basis and bring the matter to the attention of the employers insurance. If successful with a claim for compensation, you will be able to recover any lost income as well as seek damages – the sum of which could be considerable – for the injury you sustained to the discs in your spine.

      Please contact us on 01225430285 so that we can discuss your rights with a view to pursuing a claim for you. We would only need a few minutes of your time initially in order to take the basic information needed before passing the matter to a specialist accident at work Solicitor who would then take this further.

  196. I am awaiting a doctors appointment to possibly confirm raynaurd syndrome. I work in a warehouse handling very cold cast iron pipes, joints etc.
    We have gloves but they barely keep out cold from the elements never mind frozen pipes.
    I mentioned my possible condition to my employer and now I feel they are looking for ways to get rid of me. They have collected all my hazard slips up and any pick mistakes I have made for the past 12 months +
    If I get a diagnosis do you think I can make a claim? Also what if they sack me before any claim?

    • The condition you are awaiting diagnosis for is a serious problem and is something that you can seek to claim compensation for.

      We would need to find out more from you about your work and how long you have performed the role that you are doing and then present the information to our specialist Solicitors so that they could advise you as to whether or not you can make a claim for compensation. Please provide your contact details and a brief description of your situation via our ‘start a claim‘ function so that we can call you to find out more and help you.

      Regarding your employment rights, the employer cannot dismiss you without you having either committed an act of gross misconduct or as a result of repeated disciplinary breaches.

  197. Good evening, I have recently had a accident at work where i fell on some stairs that where not properly maintained causing the material on each step to lift i tripped and fell over this material and hurt my back. I have had to take 3 weeks on sick but i recently learnt that the faulty stairs was reported last year by our health and saftey advisor in a meeting but no repairs were done. I have now been informed the stairs have been fixed one day after the accident at no point in time were we told the stairs were unsafe to use. My employer will not tell weather im entitled to full sick pay or ssp they have been trying to get me to fill out health and safety report as soon as 2 days after accident whilst i was on strong medication is this the correct aproach am i entitled to a claim many thanks.

    • You most certainly can and should claim accident at work compensation in this case. You have a right to seek compensation via a No Win No Fee arrangement for your injuries and also to recover your lost income or costs caused by this accident. Please contact us asap. We can help you on a No Win No Fee basis with your claim for compensation.

      The scenario you describe is a prime example of employer negligence and how it has lead your otherwise avoidable injury. The hazardous stairs had been reported to your employer and as such they were on notice of a hazard or risk to health and had an obligation to repair the fault and make them safe. That the employer failed to carry out any remedial work or erect any warnings to reduce the risk of injury despite ample time to do so is where they have been negligent.

      You may not know that it is important to report an accident in the workplace, so make sure you record that you tripped on the loose stair material and give information of your injuries in the employers accident book. Noting the lack of employer action on a previously reported hazard demonstrate the negligence of the employer and strengthen your prospects of winning your claim. You should also ensure that a full record of your injuries and symptoms are on record with your GP.

      You may well have questions about making a claim. We’re here to offer immediate support and explain how our specialist Solicitors can help you. You can call us on 01225430285 to help you understand your rights and start your claim for compensation.

      • Hi thanks for your reply i never got chance to fill out the book my work manager filled it out whilst i was in pain stright after the accident i dont think they put what i told them they made me sign it but i was in to much pain read it dont think this should have happned i never had a choice i explained what happned not sure thats what they put.

  198. I am working in a bakery factory from November 2017 and I have 6 months probation period.
    I am only 163cm tall and I am working in position where I need to lift loafs from a big bin and to put them in to a machine beside me. The problem is that the machine and bin are too high for me and to put them into the machine, I need to use steps to take the loaves from the bin to put in to the machine.

    This for me is too hard and no health and safety training or guidance has been given.

    I have reported this issue to the health and safety manager and also spoken with my manager to change me to a different role as the stretching and lifting has caused me to have intense pain in my stomach and side. I have told both my Manager and the health and safety manager that I could easily work in any other position within the production line, but not the one they have me on but nothing has changed.

    After our chat, the health and safety manager spoke with my manager but my manager told me that it is because I am not used to the work and that I will be have pain for the next 3-4 days and that I would not have paid after that. I was told that it is not possible to move me from this position and to put me in a different position because people on my shift would not be happy and that if I am moved, everyone will be want to moved from this position.

    So I am left working in this position, continuing to have the pain and now I don’t know what to do.

    Please can you advise me? My biggest worry is that I do not want the employer to dismiss or sack me as I am on probation and I have a mortgage and need to keep working. Please help me.

    • You express concerns that we regularly hear when we speak to people who are injured at work and are extremely anxious about making a claim against their employer as they feel that they do not want to lose their job. In UK Law, an employer cannot dismiss an employer simply because they have made a claim for compensation. Indeed, if an employer did sack a worker for simply making a claim for compensation and evidence could be shown to prove this, the employer would be in trouble.

      In your case, you should seek medical attention for your injuries and get a proper diagnosis of the damage to your stomach and side. You should also make sure that your employer has made a record of your request to move positions and provide you with a written reason for not moving you.

      We would be happy to speak with you about your rights and invite you to call us on 01225430285.

  199. I had a accident at work in 2017 I am a domestic at a council run home a trolley fell on that had been put in there with 3 wheels on it fell on me wen I went to fill my bucket injuring my shoulder I filled a accident form in but my shoulder it’s been hurting me since and I have been of work since Christmas with it drs certificates sent in this accident was caused by negligence very mysterious the manager changed all the trolleys the next day saying they were unsafe. I av been in a lot of pain not sleeping on pain killers i have been scared to be off work because of trigger points I have had to go to work with this till I can’t work anymore now I am work there threatening to end my employment do I have grounds for a claim

    • You most certainly have grounds for a claim and my initial view is that we would be likely to succeed with a claim for you on the basis of your description of your accident at work.

      We would like to speak with you on the telephone to take some further information from you and get one of our specialist accident at work Solicitors to pursue this for you on a No Win No Fee basis. If successful with the claim, you would receive a sum of compensation for the injury – the value of which is based on medical evidence and whether or not you have made a full recovery and you would also be able to reclaim any loss of income and costs incurred as a result.

      So that we can speak with you, please use our ‘start your claim‘ function on our website and send us a contact request with your details. One of our team will then call you to discuss your situation further. Alternatively, you can email your contact details to me directly at: ian@direct2compensation.co.uk and I will call you myself.

  200. i got injured at work,went dr and send me for rmi,at kalafong hosp,the first day i was fighting with drs they say tb,i was working on sement floor putting engine in bus,the more i tell them what happend its tb,i went for opperation and put plate in my back,after opp test come back normal infection,still just tb,i booked myself out at hosp,and evry month i go see dr,nothing it wil get better,i went to kalafong 18 months nothing,my work stop my salary from day one,its nearly 2 years no money or my overtime from work,i lost everything i work for my whole life for a accident,after about 30 tests at kalafong its negative,now im at other hosp for help,this is now 2 YEARS I CANT WALK PARALISED FROM CHET DOWN,AND MY WORK NO MONEY

    • Have you considered speaking to a personal injury compensation Solicitor? At Direct2Compensation we work with specialist Solicitors who can help people claim compensation for the injuries that they have sustained in an accident at work – just the same kind of situation in which you find yourself.

      My concern in your particular case is that it would appear that you are not within the UK and were not injured in the UK. If this is the case, we wouldn’t be able to help you claim compensation. Direct2Compensation is a UK based company working within the legal system of the United Kingdom.

  201. Hi I took a lad I look after on a working holiday skiing , I was snowboarding he has physical disabilities we arranged a tandem ski for him and like I say I was on my board I came off at around 30/40 mph . I ended up getting back to the uk and spent almost a week in hospital with a lacerated liver bruised bowl and I damaged some vessels , I am off sick still after a month its left me feeling shocking and shaken, up.
    To add to matters the young man and his mother are given me hell for not sending in a sick note within 7 days despite knowing how bad I was, which is leaving me feeling depressed and not wanting to go back to work .
    Do I have a claim .

    • Our initial view is that you can’t make a claim for the injuries you have sustained whilst snowboarding. Clearly, snowboarding is a potentially dangerous activity and no level of training or advice can remove the risks of injury presented by the sport. As such, although you may have been working, we can’t see how you could establish employer negligence in this case.

  202. I work in care with adults with challenging behaviour. I recently had my prescription glasses pulled off my face and broken. My employer is refusing to pay for the replacement. I don’t want to gain anything from this, just the pair of glasses replaced to the same value. Where do I stand, as I will be now out of pocket if I have to pay for them myself?!

    • We are not sure if you have a legal right to force the employer to replace your broken glasses, but morally, they definitely should. Have you tried escalating your request for the employer to pay for replacement spectacles to senior management within the company?

  203. Hi. I work for the co op. My store had a refit a few years ago. The conveyor belts were taken away and the trolleys are now pushed up to the left of us as we stand at the tills. The original design was for shallow trolleys but deep ones had to be bought back in as the shallow ones had no baby seats. It is now impossible to reach the bottom of these without nearly going head first in. I have had back pain ever since they changed the system. I am off again now. My manager said they are part of the job but if they were not supposed to be used does that mean I can refuse to do them? My mother in law left due to a bad back caused by the same thing. I can’t bear the thought of going back and having to hurt myself more.

    • We think the details you describe in terms of the way your employer is expecting you to over-reach could well give rise to a successful claim for compensation against the employer. Of course, our specialist Solicitors will need to speak with you in more detail to make a full assessment of your claim, but there is definitely sufficient in this to warrant taking it further at this stage.

      Remember, all of our work is done on a No Win No Fee basis, so you would not have to pay any costs if your claim were to fail and given the nature of the injury you describe, it would seem wise to begin the process of finding out more from one of our specialist Solicitor partners.

  204. Hello, I had a accident in work almost 7 years ago now In which I made a claim. My work admitted liability and I was paid out on a injury lasting for 4 years. On this claim I didn’t claim for loss of earning as when I had the accident I was off for 3 weeks which they paid me for. Now, I still have that back injury, and I have had a lot of time off. Can I claim for loss of earnings? I’m losing too much money as I’m taking weeks at a time off. I only get SSP. I would be grateful if you could advise me. Thank you.

    • Unfortunately, our view is that you cannot return for an additional settlement to cover the loss of income you are now sustaining. When your claim was settled previously, the settlement would have included loss of income and estimated future losses, on the basis of medical expert opinion.

      Sadly, the law does not allow you to return for additional compensation years after accepting a settlement.

  205. I suffered a shoulder injury at work. I’m a support worker, and the resident had a drop seizure and got hold of my arm, pulling my arm down and backwards while he fell down on my shoulder. After 7 months of physio, MRI and cortisone injections, I will be going for an operation to fix the rotator cuff tear. Do I stand a chance in claiming compensation and loss of income? As I will be off work for a while and I am a relief worker at the moment for the company, I was permanent when the injury happened.

    • Whether or not you have a valid claim for work accident compensation will depend on what actions your employer took to minimise the risks to your health and safety at work from an incident such as that which damaged your shoulder. Clearly, working with vulnerable people in a residential setting does give some foreseeable risk to workers such as yourself. Whether a resident could have an episode of violence, or collapse due to a seizure the risk of injury to staff is clear. As such, your employer ought to have made sure that those of you on duty were adequately trained, supported and guided in safe working and given the right knowledge to minimise the risks of injury.

      Given the severity of your injury and that it has lasted 7 months, required physiotherapy, scans, steriod injections and now surgery with a possible long period of time where you will have to deal with a loss of wages after your accident at work, we think that you should let us put the details of your claim to our specialist Solicitors so that they can find out more about your work, what support you had before your accident and then advise you as to whether or not you should be further pursuing a no win no fee claim.

      We would only need a couple of minutes on the phone with you in order to take the basic information needed to enable us to pass the matter to a specialist who could then call you for a more in-depth and detailed discussion with you.

  206. I hit my head in work many months ago and never went sick in fear own how it would effect my job, but after months of constant neck stiffness and pain I sought physio therapy and was inform that my neck pain is from my head trauma. I had filled in accident claim report and sought medical advice to ensure I did not have concussion. I’m just wondering can I still claim even though the incident happened about 7 months ago and I’ve just been dealing with it ever since?

    • The fact that you were able to carry on working despite being in pain and having symptoms of neck stiffness and discomfort would not have a damaging impact on any claim for personal injury compensation here. In the UK, the law allows an injured person a maximum period of 3 years from the date of an accident in which they can pursue a claim for compensation. As your accident at work happened just 7 months ago, you are well inside this and could still pursue a claim.

      Why not contact us and let us help you make a claim for compensation?

  207. My employer didn’t raise my desk as requested for 18 months, during which time I develop severe foot pain in both feet and had to wear an air cast boot on one of my feet. I was prescribed tramadol by my dr, I’ve also developed neck, shoulder and arm pain.
    I was eventually told work wouldn’t raise my desk as we were moving office.

    Once we moved office it took them 12 weeks to raise my desk dispite there being a desk on section that had a built in handle to raise the desk.

    I no have a raised desk but I’m still in pain, where do I stand on monetary compensation for my injuries?
    Would persuing a claim be worth any sufficient benefit?

    • Given your description of the situation at work, it would appear that there is a possible case of employer negligence here and that could well give rise to a successful claim for workplace injury compensation.

      If an employer is placed on notice of a possible cause of injury and they fail to address the situation – either by taking action or by demonstrating that there is no reasonable action that they could take, they are then at risk of being responsible should any injury develop.

      We would very much like to speak with you about this so that we can find out more about your work, what assessments of your workstation were carried out and by whom and what reports to the employer had been made about the desk being too low. Were occupational health professionals involved for example? Please go to our ‘start a claim‘ page and provide some details to us so that our expert team can call you and spend a few minutes on the phone with you. We would then be able to pass the details of your claim enquiry to our specialist Solicitors so that they could advise you in full as to your prospects of succeeding with a claim for compensation.

  208. Can you claim for loss of earnings after leaving your job that you had previously injured yourself at. Resulting in needed an operation to fix and being signed off sick for 3 months?

    • When any person succeeds with a personal injury compensation claim, they can seek to recover a settlement for their injuries (the value of which is based on medical evidence and an expert report on the long term recovery or prognosis of the injury) and also a separate claim for loss of income and expenses – known as special damages.

      Whether or not you will be able to hold the employer liable for your future loss of earnings in your situation is impossible for us to tell at this stage. Have you already started a claim for accident at work compensation for the injuries you mention? If so, you should discuss your loss of income with your Solicitor. If not, please contact us and we can get our specialist Solicitors to look in to this for you.

  209. I was polishing wine glasses at work and a glass snapped in my hands and I ended up slicing my finger open and severing the nerve.

    I’ve had to have surgery, spend 3 weeks off work and am currently coming back on lighter duties working my way up slowly as my finger begins to heal. Am currently in the middle of hand therapy sessions and the feeling still hasn’t returned to my finger because of the nerve damage.
    Am I eligible to make a claim against my employer in this situation?

    • Of course, we would need to speak with you in detail to be able to offer specific advice about your claim and your prospects of success. What we can say is that we have succeeded with identical claims in the past and our solicitor partners are currently pursuing a number of claims for people injured in the exact same way as you.

      We would like to try and help you enjoy the same success as some of our other clients and we therefore invite you to send us some more information and contact details via our ‘start your claim‘ page. We can then contact you and have a more in-depth chat in order to start the claims process for you.

  210. I work for the telephone company as a technician. I was up a pole working on a telephone cable when i had to get down because the pegs on the pole weren’t stepped evenly so my one leg was on a lower step than the other which makes your one leg very tired. I had to come down to rest when I undid my safety belt and as I started to come down my boot lace got wrapped around the pole step. I tried to get my boot lace free but my right leg had gotten so tired that it just gave out and down I came. I fell about 12 feet straight onto concrete where I broke my tibia and required surgery with a plate and pins put into my ankle area. I was off work for almost a year when I went back for 6 weeks of light duties before I had my second surgery to get all the hardware removed as there was a pin put in on a 45 degree angle and it was sticking out of my skin. After my second surgery I couldn’t feel my foot anymore as the surgery had cut lower to remove the hardware where as cutting all the nerves going to my foot. So once again I started physio and went back to work about 9 months later. My accident happened about 3.5 years ago and now I’m starting to notice that I’m starting to work harder as my ankle is really starting to bug me with pain and swelling. I know the orthopaedic surgeon made a note in my file saying that I will get severe arthritis in my leg. Working for the phone company we also lost our post retirement benefits but I still take medication for my injury since the accident and will probably continue for the rest of my life. I’m 46 years old and I was 43 when the accident happened. I’ve worked for the company for 21 years so far. Just would like to know if there’s anything I can do. Also when I returned to work my manager at the time was doing everything in his power to make my life miserable and he did a very good job. My co workers around me saw and knew what was going on and sent emails and made phone calls to try and help me out without my knowledge. Any advice would be grateful

    • You mention being 43 when the accident happened and now being 46. This would give us concern that you are now outside of the strict 3-year claim limitation period allowed under UK law for any person wishing to make a claim for personal injury compensation.

  211. I was injured at work and also lost earnings. I was advised by many staff to claim for loss of six months of earnings after I had resigned.

    Now I am wishing to go back and work at the same place. However, I wonder if the fact that I had claimed for loss of earnings, can they make it difficult for me not to be employed by them?

    • There is no legal or legitimate reason that the employer could use to treat you unfairly or discriminate against you at work, simply because you exercised your legal right to make a claim for compensation after being injured at work.

  212. I am working for a dairy and got injured while helping the supervisor to load a calf. I have suffered slipped discs which popped to the front. I was holding the calf on both back legs while he held on to the one front leg. We lifted the calf and were nearly to the top when the calf twisted the front of it’s body and fell to the ground which twisted me (as I was standing lined up straight to load). My back was aching and I thought maybe I had just hurt a muscle, so I my told supervisor that my back hurt and he said he does not have time for this.

    I continued to work and complained about my back not realising the extent of the damage. Eventually, I went to see a GP and she told me that I had got a slipped disc and signed me off work as a result. After some rest, I returned to work but the pain has returned and is not going away at all. I was on leave for the Christmas period in which time I saw another Doctor and he said that I have a serious problem as the slipped discs are pinching the nerves and at the end and that I need to see whether a chiropractor can help. When I returned to work, I asked the company for an ‘IOD’ form and with my Doctors letter, I also wrote a report as to what had happened but no one asked me about it or assisted me with any help. So far, I have asked 3 times for an IOD form in which I received a form that was not filled in at all. I have asked my supervisor what I must do with this form as its all still not filled in.

    I was supposed to start with physiotherapy after having seen 3 Doctors as I cant sleep with the pain. I am working with pain, waking up with pain and sleeping with it too. I have explained to my regional Boss as to what the problem was and showed them my x-ray of the bone that popped forward and what the damage is. I also discussed that if the injury is left untreated the nerves could get damaged further and this particular nerve has the function of controlling the bladder etc, which could result in me having no control over those functions anymore. Despite all of this, I have still had no assistance from anyone at work. My supervisor told me that I brought this on myself – even though I was helping him.

    The only experience I have of how to handle this is from knowing that when an ex-partner of mine was injured at work, his employers helped him and told him what he should do and where to go. My back is aching and I try sometimes to carry on like normal but it hurts me a lot.

  213. hi,my name is sthembiso.employed as a merchendiser…on the 19/09/2017,I was injured on duty on my right ankle,and today the Doctor said its a permanent injury cos my ankle is is still a bit swallen but I can walk..reported the matter to my company and they sent me to hospital and received treatment, they put me a hard cast,after three weeks they removed it and they put on a soft cast…so I was den able to walk again…but the whole process took four months but I can still feel pain at times…what shud I do?,if I claim how much can I get?

    • We cannot accurately state how much compensation you will receive at this stage as we do not know the full extent of your medical treatment how much of a recovery you will eventually make from your injuries. In any claim for personal injury compensation after an accident at work, a specialist Solicitor will reach the value that the claim ought to settle for on the basis of medical evidence. They will also ensure that your loss of income and costs incurred as a result of your time off work after the accident are recovered in a special damages claim.

      It is clear that if your claim were to succeed, the value of the compensation could be quite high. You have a permanent injury, were unable to walk for a while and unable to work. If you would like our specialist Solicitors to pursue your claim for you, please contact us and let our expert staff help you.

  214. I am working a dementia unit in a rest-home and tripped over residents foot. IT caused me to fall down and I suffered a dislocated right shoulder. This was in May. Unfortunately, I remain in considerable pain and now have a ‘frozen shoulder’.

    According to my Doctor and the Specialist I have seen, the injury will take time to come right, at least one to two years I am told. My employer is forcing me back to duties and warned me that if I can’t return to normal duties they are going to pay my full redundancy and cease my employment.

    What can I do?

    • Unfortunately, if you are injured and unable to work or fulfill the requirements of the role that you are employed to do, an employer is within their rights to terminate the contract of the employee. However, they must follow the correct statutory requirements and follow the correct procedures with the injured worker before they reach the termination of a position. This will apply even if the injury is sustained in an accident at the workplace. You should certainly check your contract of employment and employee handbook to ensure that your employer is treating your situation correctly and following employment law. We do not work with employment law Solicitors so it may be wise for you to seek specialist advice on that side of things.

      With regards to your accident, we cannot see how you would be able to hold your employer liable for the fall as you tripped over a residents foot – unless there was some sort of lack of training on the employers part that caused you to have this accident or some equipment/tools that should have been available were not.

  215. 500lb pipe fell on my foot at 8am. The boss made the guys finish loading pipe before taking me to the hospital. So at 12 I finally got to the hospital. I’m going to lose my big toe and have now gotten fired because I was not wearing my steal toe boots cause we were not on site. So my question is can I get compensation or am I totally screwed?

    • Under UK Law, if the pipe was dropped due to negligence and was not your fault, you would be able to pursue a claim against your employer for workplace amputation compensation. There could be an element of contributory negligence to attach to your claim in that you were not wearing the correct safety equipment, namely the steel toe boots, which may affect the settlement value in your claim but this should not prevent you from pursuing a claim for compensation.

  216. hi iv’e been off work since august with a work related back injury, iv’e only been with the company 8 months but they have now made me redundant while i am off sick can they do this?

    • Your employer would be within their rights to terminate your employment as long as they follow the correct statutory requirements regarding redundancy or dismissal. If you are unable to work as a result of injuries sustained in an accident at work, the employer cannot immediately dismiss you for that as they must allow you a reasonable time to recover and return to work. If however, the injuries last for such time that you are not able to return to work in a reasonable time, the employer can ‘let you go’.

      Have you considered making a claim for compensation? In your case, you may well have been injured as a result of employer negligence and if so, you should make a claim for work related back injury compensation. This is something that we could help you with and would be very happy to speak with you about. At Direct2Compensation we have some fantastic back injury at work specialist Solicitors who would be very happy to act for you on a No Win No Fee basis. If you would like any help with this, please call us on 01225430285 or email your contact number to us.

  217. I slipped on wet stairs, falling down an entire flight, at work when there was no wet floor sign visbible anywhere near causing a back injury including muscle, tendon and ligament damage. I reported the incident to my manger but it was not entered into an accident book for a week. The injury was made worse as I was forced to continue work, which included heaving lifting and twisting. Do they have a right to reduce my pay for time off when the injury is their fault? Should I claim? I am just wandering where I stand.

    • The employer is not obliged to pay you your full salary if you are unable to work as a result of an injury – even if that injuries was sustained at work as a result of employer negligence.

      Given the lack of a hazard warning sign being on display at the time of your fall, there is an argument to be made to place the liability with the employer on the grounds of employer negligence and this would give us initial hope that you do have a valid claim for slipping accident compensation. Whether or not you opt to pursue a claim against your employer for compensation is something you need to decide. However, given your injuries and their failure to pay your usual salary, making a claim to recover your lost income and obtain compensation for your injuries is something you would have every right to do.

      We would be very happy to help you make a claim for accident at work compensation and invite you to forward your contact details to us. You could either email us or go to our ‘start a claim‘ page and fill in a short form to get the ball rolling.

    • Hello
      I just visit on your website and found extremely helpful information regarding injury claims and now I’m feeling very hopeful. I had an accident at my work place where I wasn’t been involved to cause of this accident. While I was talking with my Senior Manager one of our team mate was stacking pallet behind us which he was poorly stacking so suddenly all the items fell on my ankle and I fell on empty wooden pallet so I had two injuries ankle and knee they took me to hospital where they did scan but luckily no fracture but tissue damage and ligaments hospital refered me to orthopaedic trauma for first appointment where they issued me croutchers and 3 weeks following appointment . On second appointment they gave me air caste boots also refered me forphysiotherapist appointment . All this happen I been off from work since November GP gave me one month and on top 2 another two months sick note. I’m just worried how I’m gonna cop this I’m employee of world’s top ranking employer. But they even didn’t bother to make one phone call to ask me how’s my condition now. Poor and rude management.

      • We think you have a strong claim for accident at work compensation and would like to get you in touch with our specialist Solicitor partners. Please go to our start your claim page and enter some details. We’ll then call you and help you get things moving.

  218. I open fractured my middle finger at work on 27/11/17 the accident book was filled in and signed on the same day as I had to collect my personal items from work after my treatment at A&E. I was off work for 1 week and returned the Monday after my fracture clinic appointment as I can’t afford to live off of SSP. I’m dental nurse so have put myself (luckily) on light duties as I currently unable to do my normal job and will be for at least 2 more weeks. My manger never gave me a back to work interview to officially confirm I’m on light duties infact it’s like she’s ignoring my accident completely. I’m 95% sure she’s not reported my injury to our health and saftey team which breaks all our work protocols. I’m ringing them to confirm this on monday. (Although she assumes me she did) Which means that the fire door which I believe should have a soft close hinge on it has not been investigated and I’m having to use it still. They may miss the riddor reporting deadline as well if she’s not reported it to our health and saftey team. Where do I stand with this if I have to put in the report myself on Monday? This whole thing is making me very stressed as I don’t feel like they’re making any effort to make our work place safer and my manger is just lied to my face? Thanks

    • You are doing the right things in terms of speaking with your Manager re the accident at work and whether or not they have reported it to the relevant people. If you are not confident that the right things have been done, you are free to contact the Health and Safety team yourself and also report to RIDDOR if needs be.

      For the purposes of a claim for Personal Injury Compensation, it would not matter whether the employer has done the right things with RIDDOR etc as it will not be difficult to prove that your accident has happened. There is an accident report completed at the time of the accident and you have had subsequent medical treatment at a Hospital so your medical records will also provide useful evidence to support any claim.

      We would be very happy to assist you with a claim for compensation here. Finger injuries such as yours are nasty and affect many aspects of every day life. It may well be that you find that there are some longer term problems caused by this injury to your finger, such as a loss of grip strength, loss of dexterity and ongoing pain. Our specialist Solicitors have succeeded with a number of identical claims over the years and would be able to seek compensation for your injuries and recover any lost income or costs incurred by you as a result of this accident if successful with your claim.

      Please call us on 01225430285 or email your contact details to us so that we can help you get the ball rolling.

  219. Started a new job everything was great until they started to move old machines in then the air was filled with an oily mist. On some days it was really bad in there and we also had loads of welding smoke in the air too. The sumps at the back of the machines were filled with a type of oil which was floating on top of the coolant.

    I fell ill with chest infection 3 times in 3 months and the last one put me in hospital (I was in bed for 6 weeks and away from work for 3 months off). When I returned to work the employer had erected 4 cameras to monitor workers – 3 of which appear to be focused on me and my work station. I don’t know where I stand.

    • The cameras monitoring your work area and the work undertaken by you and your colleagues is somewhat of a red herring as it would have no bearing on any possible claim you were to make for compensation.

      In your case, your employer has a duty of care to ensure that the health and safety of you and your colleagues is protected so far as possible. This would include minimising exposure to noxious gasses or fumes. Therefore, the employer should have ensured that all workers and visitors had protective masks and that sufficient and correct ventilation equipment was provided. If they have failed to do this, it could well give rise to a claim for personal injury compensation.

  220. I was told to prime a pump at work and told to by m I did and when I took the hose off the pump kicked in smashed my work glasses and cement and gunge out of the water hit my eyes causing my eyes to hem rage and 2 weeks later and 3 visits to the hospital I am still without my full vision and told if I don’t go back to my normal work I will have to go on the sick even though there is light duty work what can I do ????

    • Thanks for sharing your situation with us, the details of your accident at work and our response will be a useful resource to others who will be seeking personal injury compensation help after accidents at work in the future. It is good that as well as raising your situation with us on this forum, that you also submitted a contact request form and have now had a discussion with one of our expert staff who has been able to pass your enquiry to one of our specialist accident at work compensation Solicitors.

      It would seem that adequate safety protection requirements were not in place when you were instructed to prime to the pump and that a lack of training and risk assessment has played a part in you sustaining the injuries that you have in this accident at work. It is with this in mind that our specialist Solicitors will contact you to offer further help with a claim for accident at work compensation.

      We do hope that you are able to recover to pre-accident health quickly and return to work at the earliest opportunity. With regards to being on sick leave, if you do not receive your full salary whilst off, our Solicitors will seek to recover any lost income and expenses if you succeed with your claim by way of a special damages claim. If your employer has light duties that you can do safely and your Doctor is happy with the arrangements, you can return to work and mitigate any losses by doing so.

  221. I had an accident 3 weeks ago , I was carrying food outside in the dark , I have only been working there for 2 weeks st the time . There was a raised step and no light I tripped over the step , fell on my face and elbows , this resulted in me having my chin surgically glued, 2 broken crowns , badly bruised elbows and my jaw has been badly jarred . Last week due to my wound not healing properly I was put on antibiotics and have blood tests also . I returned to work after only one day off and have felt uncomfortable recently and very on edge also .
    I am concerned that my injury could have more long term effects than I originally thought and no light has been installed outside since my accident either . . It took me a week to see the accident report book but I was relieved that it had been filled in .
    Having the 2 crowns replaced will cost me nearly £500.00 and I am getting a little annoyed that my employer has not didcudddf this situation with me and kind of ignoring the fact that it happened in the first place .
    Any suggestions ?

    • Having spoken with you, we identified a few areas of possible negligence on the part of your employer here. The lack of lighting in the area you needed to access in order to perform your duties and a possible tripping hazard there is one area, as is the lack of training and guidance in relation to working in that area of the premises.

      If you were to proceed with a claim against the employer and succeed, any compensation settlement value would include compensation for the pain, distress and discomfort of the injuries sustained, taking in to account any permanent scarring as well as enabling you to recover any dental costs and other expenses by way of the special damages element of your claim.

  222. Hi I had an accident at work on 9th November whereby I was coming down a stairs and at the end of the stairs I had to take a few steps towards a door that was glass with a timber frame surrounding it. No stickers on the door. Normally this door is opened and has a white box kept against it to keep it open . This box was at the end of the stairs and I thought the door was opened and went straight to go through. I banged my head of the door and got an undisplaced broken bone in my nose . Am I entitled to claim

    • We have successfully pursued very similar claims in the past where people have been injured as a result of colliding with clear glass panels that have no marking on them to warn that they are present. Whilst it may seem obvious when thinking with the benefit of hindsight, when a large glass panel is particularly clean it can be invisible and as such, it is important that hazard warning markers – usually a large white circular sticker – is applied to the glass panel at regular intervals, both at adult and child eye level height. This provides a warning and visual indicator that there is not a clear way through due to the glass.

      In your case, we think you should let us present your claim for compensation to our specialist Solicitors for consideration. If there has been a report made of the accident in your employers accident book and the lack of any stickers or markers on the door can be shown – perhaps by way of a photograph if you can take one, or the statement of a witness or the accident book, we think you would have good prospects of succeeding with a claim.

      Please call us on 01225430285 or fill in a ‘start your claim’ form on our website and we’ll call you. We’ll only need a couple of minutes on the phone in the first instance in order to get the details we need to pass your claim to the right specialist Solicitor.

  223. Hi I am currently a metal health worker , I started my new job on Monday 20/11/ 2017, they gave me some folders to read throughout the day. On Tuesday 21/11/2017 I told the team leader I still had a lot of folders left to read. At 8:30am I was shouted at to rush through to another room due to a resident displaying behaviours (technically I should still have been on induction). The staff and team leader asked me to restrain the residents leg and I explained that I had not had the relevant training to do this and that I had only been trained to remove a resident from holding me. Both the Team Leaders and staff told me it didn’t matter and that I should just hold her leg.

    I attempted to hold her leg, but it resulted me being kicked very very hard in the shoulder and mouth. I told the team leader after the incident what had happened expecting some support and sympathy. I was shocked when all she said was “well i’ve been bitten. It’s what we deal with”. The resident continued to display troubled behaviour throughout my shift and I was continually asked to hold her legs. On Wednesday 22/11/17 I went into work and was put straight with the same resident again. The resident displayed some behaviours and again I had to restrain her legs as I was left to work 2 to 1 with her, but with no support! I’m not going to my shift tomorrow as I’m in agony with my shoulder and need to see a Doctor. Do I have the right to make a claim for compensation in these circumstances?

    • Your new employer has placed you at risk and caused you to be injured as a direct result of a lack of adequate training and supervision in the workplace. As such, our initial view would be that you meet the criteria needed to pursue a claim for accident at work compensation on the grounds of employer negligence.

      Whilst you may well have concerns about pursuing a claim for compensation against your new employer at such an early stage of your work with them, if your injuries are deemed to be sufficiently serious to warrant a claim for compensation, you would have every right to make a claim in this circumstance.

      You should make sure that your employer has recorded the details of your injury and how they were caused and you should, if possible, make sure that your lack of training in restraining dangerous residents is noted in any such accident book entry or report of the incident.

      We would be very happy to take some basic information and then assign your claim to a specialist Solicitor who could advise you further and then pursue your claim on a No Win No Fee basis. We’ll need a few minutes on the telephone with you to get things started and our expert staff will be able to answer your initial queries and take your information. If you would like us to help you further, you can call us on 01225430285 or fill in a contact us form on our website and we’ll call you.

  224. I am a plumber and I have injured my hip. I have been seeing a chiropractor and he gave me a Doctors note saying that I can’t lift anymore then 25kgs in weight. However, in the plumbing role, nearly every item I have to lift weighs more than 25kgs. My employer has practically forced me to be on call because they have no other staff available to provide cover for me. As a result, I have just injured my hip even more. The hip has given way and I practically tripped down the stairs because of this when the garbage disposal box ripped and i’d had to step over it wit all my weight forced on to my bad leg. I had my hands being full and couldn’t protect myself and I don’t know what to do.

    • You have put your employer on notice about an injury and provided medical evidence (Doctors Note) on this issue. If your employer has failed to provide you with adequate training and the right equipment to be able to work safely you may well be able to pursue a successful claim against the employer on the grounds for employer negligence.

      In the UK, the Health and Safety at Work act provides employers with a safety net that obliges employers to ensure that adequate training is provided, particularly with regards to manual handling and safe lifting and if they are tasking you with picking up and moving items that exceed 25kgs in weight, it may be possible to demonstrate that they have been negligent towards your safety at work.

      In order to protect your rights, you should make sure that your employer has a record of your injury being made worse by the fall down the stairs and the onging requirement for you to lift heavy items. You should also note the broken garbage disposal as an issue too.

  225. my daughter has been injured at work by another colleague who drove a pallet towards her and pinned her to the warehouse wall which caused her to sustain a severe hand injury. She went to hospital and when they xrayed her they have said she has severely fractured hand and wrist and put it in plaster. she attended fracture clinic next day where they put permanent plaster on and signed her off work for 2 weeks and have booked her in for MRI scan due to injuries. she went in to work with sick note and they have asked if she would come in to do light duties when they can clearly see she is in plaster and signed off. she has asked for it to be reported in the accident book on 2 seperate occasions but been fobbed off as the duty managers she has asked do not know where it is. What should she do please?

    • Your daughter should write to the employer to put on record the details of her injuries and the incident that caused them. She should outline what happened to her, where it happened, how she was injured and what the injuries are. She should then send the letter by recorded delivery retaining a copy for her records and it would be wise to draw attention to the employers failure to properly report and record the details of the accident. Such a letter would go some way towards replacing an accident book entry and it would provide evidence of the accident at work that caused the injuries to her hand and forearm.

      Offering your daughter light duties is a positive step by the employer. In the UK, employers are not obliged to pay full wages to any person during periods of absence – even if the reason for the absence is a work related incident or accident. Therefore, if your daughter can work on lighter duties, perhaps in a sitting role doing work that does not require the use of the injured hand, she can at least continue to earn her usual salary and avoid the struggle of coping with a loss of income after an accident at work.

      Given your description of the incident, our view is that your daughter has a viable claim for accident at work compensation. We would very much like to help her pursue a claim against the employer for compensation and to this end, I suggest that she calls us on 01225430285. We would only need a brief conversation at first in order to take the basic information needed that would then enable us to appoint the right specialist accident at work Solicitor to act for her on a No Win No Fee basis.

  226. If you have a Sprain wrist can my job make me work if u have a Doctor’s note that says you can’t If they do what can happen

    • An employer cannot force you to work if you have seen a medical profession who has assessed an injury and deemed you unfit for work. If you have a Doctors note signing you off work due to an injury, the employer must respect that.

  227. So I work for a dealer they have multiple buildings and every morning we clean the floors where the mechanics work and today i slipped and fell into a sewer hole all the other ones were covered with a thick piece of metal this one was not my left foot fell in and I went half way in and scrapped my leg it just happened today didn’t go to the ER didn’t think it was that serious just hurts a little with scratches can I do anything?

    • The liability in this case sounds strong in that there is clearly a danger with regards to the sewer hole and this should not be left unopened or uncovered. At this stage, it sounds as if your injury is fairly minor and this could be something that is too minor to qualify for a No Win No Fee agreement with a specialist Solicitor as in the UK, a claimant must be able to demonstrate injuries that reach the minimum quantum level of £1000 before they can instruct a Solicitor to act for them. Injuries below this value can only be claimed for in person via the small claims court process.

      It would be wise to make sure that your accident has been reported to the employer and recorded in an accident book and also make an appointment with your Doctor to get the injuries checked out. If the pain lasts longer than you expect and is worse than just a little bruising, you could well seek to pursue a claim for accident at work compensation.

  228. Is it right if your in a car accident like a day ago and then you they make you work and they want me to lie about my injury I roll the garbage truck 5 ton garbage truck on the driver side

    • You should not be working if you are unfit to work. UK law allows a registered medical professional to sign you off from work on the grounds of ill health or injury if the Doctor is of the view that the illness or injuries would make it unsafe for you to work.

      In your case, your employer should not be forcing you to work if you are not fit enough. I would imagine that the injuries you have sustained by rolling a large commercial vehicle would be sore today and worse in the coming days. With that in mind, it is likely that you should not be at work. Your employer is also acting incorrectly in asking you to lie about your injury and the car accident.

    • If your employer offers to take you to see a Doctor or to a Hospital, there is no reason not to accept that offer. Indeed, it is a wise move to seek medical attention at the earliest opportunity for more than one reason. Getting a professional medical assessment of any injury is important in terms of the injured person understanding exactly what their injury is and how best to recover. Seeking Hospital or GP assessment of an injury is also important when it comes to giving your claim the maximum prospects of success.

      The only caveat I would add to this response is that you should only see a registered GP or health professional such as an NHS Hospital A&E Department, an NHS walk-in clinic or minor injuries unit. If your employer wants you to see someone other than this kind of medical professional, it would be sensible to refuse.

  229. Good morning, I work for a firm of Solicitors as Legal Secretary and have been here for just over 3 months now. I work in a building with lots of floors and no lift. I have to walk up 4 flights of stairs just to get to my office. Daily I am up and down the stairs constantly. Then I have another 2 flights of stairs to go up to the toilet and use the kitchen.
    I began getting discomfort in my knees and ended up going to the doctors due to the pain. He examined me and can see there is a problem and has prescribed me some anti-inflammatories and to take pain relief. I now have to take this daily. He said I could possibly have a cortisone injection into each knee but would like to try and delay that for the time being due to my age, I am 43. Eventually I will need knee replacements!
    I have never had issues with my knees yet the daily struggle of going up and down the stairs has led me to having bad knees! When I took the job I did not realise the stress and strain I would be under just to get to my work space!
    I have tried different shoes to see if this helps but nothing does, and I am more comfortable in long boots as feel it stabilises my knees more! I now have spoken with my manager and she advised me to see HR. I have now advised HR of this and basically there is nothing they can do. I have asked if I could be rehoused on the ground floor but there is no room for me. How do I stand with this and what should I do? Long term I feel this will be impacting my health massively. I can even feel pain in my knees when I am driving now too. Help?!

    • There is no obligation on an employer to provide an elevator or lift to allow staff to access different floors of a business and it is not unreasonable or unusual to expect someone to be able to climb and descend a few flights of stairs. It would be unfair to force all employers to incur the huge costs needed to retro-fit all workplaces with lifts. Sadly, in your case we cannot see any way that you can attempt to hold your employer liable for the knee problems you have developed as it is likely that any medical expert would find that a period of 3 months of walking up and down stairs at work would be the cause of the problems with your knees. Whilst climbing the stairs may have cause you to notice the problems with your knee, it is likely that a medical expert would indicate that you had a pre-existing condition and a previously diagnosed mechanical issue with your knees.

      With regards to your asking the employer to move you to the ground floor, that is a reasonable request. However, there is no obligation to move you to that area if it is not practical for them to do so.

  230. I was injured at work on 12 April 2017. I was busy loading a crate with 6 metre underground pipe into a truck. The forklift driver is supposed to bring half the crate into the truck whilst the other half outside is to be secured by me placing two wooden frames under it.

    I went under the pipe to see whether the crate was correctly in place on the 2 wooden crates. I asked the forklift driver to lower the pipe down on to the wooden crates and then asked him to go to the back of the pipe and push the pipe into the truck. However, within seconds as I was getting out, the forklift driver left pipe it fell on to my side. The crate of pipe pushed on to me just below by neck and I felt a sudden and very sharp pain in my lower back. It was seen and the accident reported. An Ambulance was called and it took me to hospital where I was told that I had broken my spine. The Doctors hade to operate and do a double fusion from the T12 to L2. The L1 vertebra was broken.

    An inquiry was conducted by my employers without any outside health and safety department. The outcome was that it was me that had been negligent in instructing the forklift driver to go to the end side while I was not safe. The recommendation of the employers report was that I should be given a written verbal warning. I started with the company in 2013 and I saw that everyone was loading like this and working in the way I had. I have never been trained otherwise and have never been told or heard that the company have a health and safety policy that states that the way I was working was prohibited.

    I have now heard that my employer has implemented a pipe loading policy. I have never had training or seen a company health and safety manual for our workplace. I feel that my company was also negligent for not following Health and Safety law requirements and providing training and guidance. Given this, I would like to claim for the injury and future pain and medical expenses I will incur. I still have to undergo surgery to have the screws in my spine removed and I would like to know if have make a claim.

    • On the basis of your description of the incident in which you were injured at work, I would say that there is a valid claim to be made on the grounds of employer negligence.

      UK law requires employers to provide health and safety training to all staff and in areas of known and foreseeable danger (such as the role you were performing) it is clear that training is vital, as would be a safe working policy. The employer appears to have failed to provide either of these and we would argue that this indicates employer negligence.

      Your injuries are clearly very serious and have life long consequences and if you were to succeed with a claim, your compensation settlement value could well be very high. If you would like our help further, please call us on 01225430285.

  231. Hi
    I work at school cleaning and I had an accident at work. I am now wondering if I can claim compensation for my injuries?

    Last week I was cleaning one of the classrooms. There was a big plastic tray that the children can play with and it was left on the floor. As I was cleaning the window ledges, I was walking along the gap between the window and the tray, I caught my foot on the plastic tray and it made me fall. I was lying on the floor had to use my phone to ring the caretaker as he was down at the other end of the school. He brought a first aider with him who could see that I had hurt both legs and as I fell, that I had twisted my ankle.

    I went to hospital because of the pain and I am now waiting for the results to see if I have broken anything. I have been off work a week so far with a big support boot around my ankle with a suspected fracture.

    About 2-3 years ago my employer paid for safety boots and uniform for us. However, I was not wearing the boots at the time of the accident because after such passing of time they have worn down and are no longer any good and have been thrown away and I was told that the employer would not be supplying anymore uniform. Also, we have not had the training course we should have had and I don’t think i’ve ever had any training since I started working in this job – which is about 12 years now. I’m unsure if they have done a risk assessment of the room but it could be dangerous for the other children too.

  232. I had an accident at work which caused no pain during the shift but the next day I could not move without severe pain. I phoned in sick and visited the doctors who signed me off with muscle injuries. I have been off now for 8 months as my depression and anxiety caused by 2 suicides in the family got worse resulting in a mini breakdown. My Ssp ends soon and don’t feel well enough to go through the benefit process so will have no income. I was asked to do a job for an agency for which i was trained and signed off. On getting to work i was moved to a different job with 3 other people.i was asked if i was trained by the line leader to which I replied no. Despite this I was put on job with person who had been trained. Later in shift this person was taken away so I was left working machinery untrained unsupervised and with no ppe or any awareness of any hazards. All I got was the removed worker said watch out for the lights to which of course I had no idea what he was on about until later a sensor light shone in my eye giving me double vision and problems with my eyesight which I am getting checked to see if the sensor light was the cause. I don’t think my agency made a riddor report so hse would not be aware of this regulation breach.could i claim loss of earnings as I will soon have zero income.

    • Unfortunately, employers don’t have to pay full pay and can place you on SSP if they wish. Even if your injury was caused as a result of some work you were tasked with doing by an employer.

      With regards to your loss of income, the only way that you can seek to recover any costs and lost income after an accident at work is by making a claim for accident at work compensation. However, to succeed with a claim against your employer, you will need to be able to identify an area of employer negligence that lead to you sustaining the injury. Our expert staff know your rights after an accident at work and in just a brief telephone conversation with you would be able to identify whether or not you had realistic prospects of successfully holding your employer responsible for the injuries and losses that you have sustained.

      Please forward your contact number to us – either by email to: justice@direct2compensation.co.uk or by starting your claim on our website. We can then speak with you and get a little more information and help you look to ease your worries.

  233. Had an accident back in Aug 2016, Just myself and a young temp worker (covering for the supervisor who was on holiday) on the nightshift in a warehouse.
    The temp worker drove a forklift placing a load onto the weighing scales (aprrox 300kg inc load, 200x200x10cm) and slowly pushed the side of the scales into the inner side of my right foot compressing and trapping my foot against the wall.
    There was no (at the time) stoppers to prevent the scales from moving.
    This injury (brusing at the time) caused me to take 9 nights off (paid), I went for an x-ray which showed no fracture.
    I went back to work for 4 nights in which I could not carry out my duties due to pain and disscomfort, so I was off for a further 8 nights (paid).
    Doctor suggested ammended duties which I have been doing to present day in a office / desk roll.
    During this time I have attended several Dr’s appointments / physiotherapy sessions / steroid injection into my ankle / MRI scan and currently waiting for the next course of action possibly another injection or surgery.
    My employer and ocupational health tried to push me for a private MRI scan which I had to pay upfront on a money back scheme done through the company, I felt uncomfortable with this knowing I had to find a lot of money to pay for this, I chose to continue and wait for the NH to provide the scan.
    I have been pressed to take this office role on twice over the past months in which I chose not to as I would like to go back to my original role in the warehouse as the working hours and shift pattern suited me and my lifestyle at the time.
    I have also had several occupational health assessments and capacity meetings provided by my employer.
    The occupational health report states I’m not currently ready to return to my normal role and the company feels it could take many more months to see improvement in my foot.
    I have recently attended a meeting to discuss my future (without a rep due to short notice) and my employer is considering to terminate my current contract on the grounds of capacity or to take an office role (which is now different to what they originally offered) for less wages / salary, they have give me 4 days to give them an answer.
    I have provided my employer with all the medical reports they asked for, attended all the meetings when they asked etc.
    Myself has somewhat changed siced this accident and I do feel they have not took the stress I have been going through this past year into consideration.
    I have not got a clue where I stand who to go to and feel alone about this. I have been for this past year and thinking to claim has been haunting me.
    Can my employer terminate my contract with 12 weeks pay notice or force me into a new role which appears to be out of my league (very demanding)?

    • We are not employment lawyers so cannot offer specific advice as to the actions of your employer in terms of their management of your contract and position of employment. However, if you are unfit to work for an extended period an employer does have the right to terminate a position on the basis of ill health. I would strongly recommend that you seek advice from a specialist or contact the Citizens Advice Bureau to discuss that element of your enquiry.

      We are though, of the view that you may well have a valid claim for accident at work compensation for the initial injury that has lead to this situation. The lack of an emergency stop button or similar could well indicate that you were exposed to a risk of injury that could otherwise have been avoided or minimised and this may well attach employer negligence and liability in your claim.

      We would be very happy to instruct our specialist workplace injury compensation Solicitors to pursue a claim for you against the employer and their insurers with a view to seeking a compensation settlement for the injury to your foot as well as recovering any special damages, such as lost wages and costs.

      Of course, if your employer does terminate your position you will be out of pocket as a result, so it may be wise to see if you can negotiate with them to allow you to temporarily move to the office based position, even if it is at the cost of a lower salary as you may well be able to recover the difference if you could succeed with your claim.

      Please send me your contact details by return and we’ll be in touch to take some further details ahead of passing the matter to our specialist accident at work compensation Solicitors.

  234. I had an accident at work and was dismissed as a result. I havnt been able to work since due to an injury sustained during my accident. Am I still eligible for acc?

    • Whether or not you still work for the employer is irrelevant when it comes to making a claim for accident at work compensation. The key issue as with any claim is to establish liability against the defendant. In this case, if you can demonstrate employer negligence with regards to your health and safety at work and that this negligence has caused your injury, you are likely to succeed with a claim for accident at work compensation.

      Our expert team of staff will be able to help you establish whether or not you have a valid claim for accident at work compensation. All we need is a few minutes on the phone with you to discuss your job, what training you had received and the nature of the accident in order to properly evaluate your prospects should any claim proceed.

      The only other criteria that you need to meet to be able to pursue a claim against your employer is that your accident must have happened within the past 3 years.

      Thank you for also submitting a contact request form along with your query on this page. We look forward to speaking with you and discussing how we can offer assistance.

  235. Hi,
    I had a accident at work 9wks ago, where I broke my collar bone. I was cleaning and tidying a cupboard, while I was stacking boxes on top of each other, a air mattress fell on my leg which caused me to go off balance, and as I did so, I threw the box on top of the other with a force that caused my bone to break. I reported it to the nurse on shift, who advised me to get it checked out asp, I was doing a night shift at the time. I carried on my shift taken pain relief untill 7am. I somehow managed to drive home in excruciating pain and as I got home my daughter phoned 999. I broke the same collar bone 6 years ago and 4 wks prior to breaking it again I had a plate taken out, as it was irritating me. The collar bone and arm was great, had full strength and full movement. I am still under the hospital and have just been signed off for a further 6 wks, as the bone has not healed. They will review it again after this period. When I took my sick note in one of the managers said that he thinks I should look for another job. I asked why, he said well you won’t be able to turn people, I work in a nursing home. His comment has caused me no end of stress. The orthapidicts said I will heal in time, if not on it’s own it will be surgically. Can I ask my employer to transfer this year’s holidays over to next year, and do you think I can claim compensation.

    • We can certainly look at pursuing a claim for accident at work compensation here. There is an employer negligence argument to be made about the fact that an air mattress had been left rested up against a wall and not secured properly and given the extent of your injury, making a claim against the employer is justified.

      We would very much like to assist you with this matter and investigate this further for you. As with all claims for compensation, we would manage your claim on a No Win No Fee basis meaning that you are free to pursue your claim without having to risk any costs should the claim fail. If you would like our help with your claim for accident at work compensation, please do contact us via 01225430285 or if you prefer, email your contact details to me and we will contact you.

      The first step of the claims process would be to have a brief and informal chat with one of our expert members of staff. We know your rights after an accident at work and can very quickly evaluate the strengths of your claim. Step two would be to then pass your claim to the right specialist accident at work compensation Solicitor to take the matter further.

      On the issue of transferring annual leave, that is something you will need to discuss with your employer. However, if you have already booked some leave and are deemed unfit to work during that period (you have a Doctors note for example), you can request that your employer switches that period of absence from annual leave to sickness leave instead. This would protect your annual leave for a future period when you would be able to properly enjoy time away from work. However, it may be that your employer does not pay your salary in full whilst you are signed off sick and instead place you on to Statutory Sick Pay (SSP). If this were the case for you, you would have to decide whether you would rather lose some annual leave and retain your income, or retain your annual leave and lose some income. Employers are allowed to move staff on to SSP as there is no obligation to continue to pay a full salary. You should remember though, that if you do lose income as a result of an accident at work, that you can seek to reclaim any lost income if you succeed with a claim for accident at work compensation by way of the special damages element of your claim.

      We look forward to helping you with your claim.

  236. Whilst off work I tripped over some boxes that had been left lying around when I was on the work premises and broke a bone in my right wrist and right elbow. I went straight to the A&E and sought medical help and was put on sick for 8 weeks. At present I’m still on sick due to the bones in my right wrist rubbing together. I put a sicknote into the company but hey refused to pay sick pay so I have to claim from the job centre.
    I got in touch with a No Win solicitor to see about a claim but was told last week that they are not proceeding with the claim due the company’s insurance stating no liability due to them having filled in risk assessments, is this true that you aren’t file a claim if these assessments have been done?

    • What you describe does not sound correct. You mention that you tripped over boxes that had been left lying around in the workplace and suffering an injury as a result. I cannot imagine that the employer has carried out a risk assessment for boxes being left lying around and to be honest, even if they had done so, one could imagine a cogent argument that leaving boxes lying around in the workplace was an act of employer negligence.

      The fact that you were not technically at work at the time of the accident does not matter as any visitor to any premises is protected by Health & Safety law.

      At this stage we cannot be sure as to whether or not you have a valid claim for compensation, but we would certainly like to investigate this further for you. Please forward your contact number to us via an email to me or by using the ‘contact us‘ section of our website.

  237. Hi
    I work in a SEN school as a learning support assistant. Some of the children have behavioural issues. Over the past few weeks some of the policies have been changed by Senior Management which has had a negative effect on children’s behaviour. Many staff has voiced their cocerns about the escalation in violence but we’re told we need to give it time. Long story short I was left in charge of a very volatile 10 year old boy who barricaded himself in a room then decided he would remove the sofa as he was ready to follow instructions I went to go into the room and he slammed the door into my face. I ended up with a lump on my forehead pulled tendons down my neck and into my shoulder and possible mild concussion. I have involved the Police. The school have had a meeting of how they can change things. Should I put in for compensation?

    • All employers have an obligation to assess the risks to the health & safety of staff with regards to any policies and procedures adopted within the workplace. In the scenario you describe, that would include staff and pupils. The employer may have a point in that the policies that have recently been amended and implemented do need time to settle in, but if the changes are leading to a serious risk of injury and damage to health, then there is also an argument that they need to be reviewed and amended urgently.

      Given the injuries to your head and neck, we feel that you should further explore your options to seek a claim for compensation and we would like to help you with this process. As you can imagine, your situation is a little unusual and would need to be considered by one of our specialist expert Solicitors in order that they could provide you with accurate advice as to the prospects of success any claim for compensation would present.

      I would suggest that you get in touch with us on 01225430285 so that we can take some basic details and then pass them to one of our specialist Solicitors who could then contact you to discuss matters in more detail in strict confidence. Alternatively, you can email us further information via justice@direct2compensation.co.uk

  238. Hi I was making a delivery to a customer at work hit my head on a low ceiling on some stairs with no warnings sign hurt my head neck back had to go to hospital via ambulance there was no accident book at the premises where I had the accident and it was a solicitor aswell
    Can u sue the solicitor or is it my work I sue ??

    • In this case, the liability – if it were to attach – would rest with the owners of/occupiers of the property where you suffered your injury. The claim in this case would be made against the premises owners on the grounds that they had not provided a warning of a possible hazard. Whilst in hindsight, it may seem obvious that a ceiling is low, when performing the job that you were doing, the risk of the low ceiling was probably not so obvious as you would have been carrying items or moving a delivery in to the premises. Therefore, it would seem reasonable to expect the occupier to place warning signs around the stairs in question to indicate that the ceiling is low and possibly a danger.

      Although there was no accident book at the premises, you could and should still record the details of the accident with your own employer in their accident book. The employer could then notify their client – the Solicitor practice to whom you were making a delivery – that you had sustained an injury on their stairs due to the low ceiling and lack of signs.

      We would be very happy to further investigate a possible claim for you. If you would like our help with this matter, please call us on 01225430285 or email your number to us at justice@direct2compensation.co.uk

      We look forward to speaking with you.

  239. Hello I was using the chop saw at work and when holding a piece of timber with my left hand relatively close to the blade when the timber hit a knot in the wood and and dragged the wood (and my hand) towards the blade. Unfortunately it chopped the end of my thumb off below the nail. My employer says as there was a guard on the machine so he is covered but there was no way to clamp any wood while in operation and the guard is redundant while saw is in use.

    • In this case, I would argue that your employer is incorrect. Whilst a guard may have been in place, it has clearly failed to protect you from a serious laceration injury at work. Also, the fact that you have no way to securely clamp or fix timber in place whilst using the chop saw would give me cause for optimism that any claim for accident at work compensation that you wished to pursue would have grounds for success.

      I strongly suggest that you send your contact details to me so that I can call you and have a quick chat with you about the accident, your training and the workplace. At this early stage, I think you have a valid claim for accident at work compensation and we would like to let one of our specialist Solicitors pursue this for you. You can email your contact details to me at: ian@direct2compensation.co.uk or you can call us on 01225430285.

      We look forward to speaking with you and assisting you with this claim.

  240. Goog day I had a near death accident at work I fell on my head and I cracked my skull there was a lot of internal bleeding luckily I survived.. But due to the amount of headaches I had it was impossible to work long without complaining.. The company paid for when I was booked off and my medical bills.. Bit they fired me do they have the right to do that? Can I claim compensation for all the trauma I went thru and am still going thru?

    • Any employer has the right to terminate an employees contract, as long as they follow the employment laws of the country in question.

      Clearly, you suffered a very nasty accident at work and now have to live with the long term effects of a head injury. We often find that the long term symptoms and effects of such accidents can lead to huge turmoil in the lives of our clients who are making a head injury at work claim. It sounds as if your employer did all they could to assist you with regards to your ability to work and they allowed you time off during your recovery. Unfortunately, it sounds as if you are not able to work regularly on a full-time basis due to your ongoing headaches etc. In the UK, an employer cannot fire you for simply taking time off. However, if a worker is regularly unwell and unable to work their will come a time where they will simply have to terminate that workers contract – even if they are unwell due to an accident at work – as it would become prohibitively costly to retain that worker. As long as they then follow the employment rights laws and terminate the position correctly then they are allowed to do so legally.

      If you have any concerns as to how your employer dealt with the termination of your position, you should seek the advice of an Employment Law specialist immediately.

  241. I was at work and my foot caught on phone wire under till causing me to fall and break my hip , had to have surgery the same day to pin it back on, was off work for 5 months still attending hospital for X-rays for up to 2 years as still a chance the bone could crumble and would need hip relaced,, where do I start with claiming compensation it’s all so confusing. Helen

    • I appreciate your distress here and I understand that the process of claiming compensation against an employer can seem scary and confusing Don’t worry though, we are here to help and your situation is exactly why the right to claim compensation after a nasty accident is an important legal right that we must protect.

      At Direct2Compensation we have worked hard to make our claims process an easy to understand one and we work with some really good caring Solicitors who will take the stress out of claiming so that you can focus on recovery and life.

      Your injury is clearly very serious and will undoubtedly have some permanent implications for you. My initial view is that the phone wire was a hazard that should not have been present and that in allowing such a tripping hazard to be in situ is a breach of your employers obligations towards your health and safety whilst at work.

      I would very much like to bring your situation to the attention of one of our accident at work Solicitors as I believe that you have a viable claim here. Any claim would be made against your employers ’employer liability insurance’ policy and if successful, you would be able to claim compensation for the pain, distress and damage caused to you by the hip injury and also recover any and all lost income – both previous and future.

      Please call us on 01225430285 or email your contact details to me so that I can call you (ian@direct2compensation.co.uk). We work on a fully No Win No Fee basis and you could pursue your claim safe in the knowledge that you would not be risking your own finances in doing so.

      I hope this helps! I look forward to speaking with you.

      Best wishes

      Ian

  242. Hi I had a accident at work I work on a building site whilst picking up a 40 kilo steel lintle that was on the floor and wet in an untidy yard it fell from my shoulder on to the inner crease of my elbow causing a large deep cut. The lintle should be in racks and dry. Can I claim competition even though I have had health and safety training ?

    • Health and safety training provision is an important requirement for all employers to provide to all staff, especially those working in dangerous environments such as construction sites. However, simply providing Health and Safety training does not in and of itself absolve an employer from responsibility should an accident then occur.

      The key thing with any claim for personal injury compensation is that to succeed, you need to be able to establish ‘negligence’ against an employer or 3rd party. In your case, it seems that the employer does have questions to answer in regards to the condition of the working area – you mention that it was an untidy area and that the lintle should have been dry and on a rack. In this case, I think we should look further in to this accident at work and see if we can help.

      I’d need a few minutes on the phone with you to take a little more information and would then get one of our specialist laceration at work Solicitors to contact you to discuss taking this claim further. Please call me on 01225430285 or email your number to me so that I can call you (ian@direct2compensation.co.uk)

  243. Hi I had a accident at work, I was on the top part of a kick stool, my supervisor went passed with 2 milk crates and hit the stool which I then lost my balance which caused me to fall. I went to hospital was told soft tissue damaged and sprained told to rest for 7-10 days. Can I claim against them.

    • This is most certainly a viable claim for accident at work compensation. Whilst your supervisor never meant to knock you from the kick stool, the fact that they have indicates that they were either not concentrating or that something else was in their way. Neither of these issues would have been your fault and as such, I believe that we should commence a claim for accident at work compensation for you.

      Please call us on 01225430285 or send your number to us via email to: justice@direct2compensation.co.uk and we’ll call you to take the initial information needed to get this claim up and running.

  244. Injured my knee ligiments carrying a granite island kitchen work top which is 3 metres long 900 wide with one other employee which was carried over uneven grounds which is how my knee twisted as the weight was far to heavy and my leg slipped does my work still have to pay me when off work and could I put a claim in

    • Your employer does not have to pay your usual salary whilst you are off due to the knee injury sustained at work. Employers are not obliged in law to pay usual incomes to injured or unwell employees even if they are away from work because of an injury or illness that happened whilst at work.

      However, our view is that you can make a claim for accident at work compensation here. Your employer has tasked you with carrying an obviously heavy and large item in a way that would contravene manual handling guidance and that exposed you to a heightened risk of injury. When tasking staff with moving obviously heavy items an employer has a responsibility to make sure that the workers can do so without risking injury. In this case, it may well be that the item in question should have been moved on a trolley or similar item or that the ground should have been leveled to make it safer.

      If we do pursue a claim against your employer on the grounds of employer negligence, not only would we seek compensation for the injury to your knee ligaments, but we would also look to reclaim any lost income that you incurred during your enforced absence from work. When our specialist accident at work Solicitors obtain an admission of liability in any claim, they also ensure that the claimant makes a special damages claim to recover any lost income or costs incurred that can be directly attributed to the accident at work.

      Please call us on 01225430285 or email your number to us (justice@direct2compensation.co.uk) and we’ll call you. We would only need a few minutes on the phone to obtain the basic information needed to enable us to link you with the right specialist workplace injury compensation Solicitor.

      We look forward to speaking with you.

  245. Hi I’ve had an accident at work falling off back of wagon and shattering both heals I was stood on top of the loaded wagon when a gust of wind came blew some roof sheets up which knocked me off. I was in hospital for four days and in a wheelchair for at least 12 weeks because I did both feet. I’m now walking, but can’t go back to work because I still get pain in both feet. It’s been about 18 weeks now and I’ve been told I wouldn’t be able to claim because it was act of god. Is this true?

    • You may well still be able to claim compensation for this accident at work. Of course, we would need to find out more about the accident from you before we can offer any advice as to whether or not you have a valid claim for accident at work compensation

      You may be able to claim compensation for your injuries on the basis if the roof sheets that were blown by the wind and knocked you from the wagon were not adequately secured or if the maintenance of the establishment in question was not adequate. Also, it could be possible that the employer should have called off your work if the winds were so strong that structural damage was being caused to adjacent buildings.

      We are currently succeeding with a claim where one of our recent storms saw extremely strong winds blow down a recently built breeze block wall on to one of the workers on the building site. This too could be seen as an act of god, but the claim is succeeding.

      Given the severe extent of your injuries (I would imagine that you will have some sort of permanent damage as a result of such injuries?) and the loss of income that I would assume you are now coping with, I think it is highly worthwhile us putting the details of your claim enquiry to one of our specialist accident at work compensation Solicitors.

      Please call me on 01225430285 or email your number to me (ian@direct2compensation.co.uk) so that I can call you to discuss this further and offer some help. We only work on a No Win No Fee basis and you really do have nothing to lose. With the extent of your injuries, if we were to succeed with your claim the value of your compensation would be quite substantial.

      I look forward to speaking with you.

  246. Hi,
    I got injured at work moving a table. I was unable to move for 5 days with Lumbago and returned 2 after i was feeling better, in total was 7 days. I got a sick note from the doctor and i did explain to my manager how I injured myself over the phone and on my return to work.
    I did not get paid anything from the company only the SSp and they have deducted 1 week from my salary but much more money that i would have received if i was working that week. I’m working in this company for 8 years and ive never called sick before.
    What should i do?

    • There is no obligation for an employer to pay full salary to an employee who is away from work due to injury or illness – even if that injury or illness was caused by a workplace accident or an accident at work.

      Your only route to reclaiming your lost income is by pursuing a claim for accident at work compensation for the injury to your back. You would have prospects of succeeding if there is any element of employer negligence that we can demonstrate – such as a failure on their part to provide manual handling training or failing to risk assess the work that they had asked you to carry out.

      If you would like to discuss this further with us and let us see if our specialist back injury at work compensation Solicitors can help you, please call us on 01225430285.

    • That is not correct. The fact that an injured worker has returned to their work immediately although injured, does not prevent or preclude them from making a claim for personal injury compensation.

      The key to whether or not the injured worker is entitled to any compensation will rest on the cause of the accident. To succeed with a claim for accident at work compensation, an injured worker must demonstrate that the employer has been negligent and in this case, it is how the finger was broken and why that is important. For more information about whether or not an injury caused at work can lead to a valid claim for accident at work compensation, read my previous article on this subject here: valid accident at work claims

      You can also call us on 01225430285 if you want to discuss the situation and get our advice and assistance.

  247. I got injured on workplace on the 3rd of July my finger got broken by a harmer and I have taken the doctor of my boss the found that is serious injury an they gave m 6 weeks t stay at home, s after 4weeks I have being called t come back t work and still injured, they told m that I won b paid if I don’t work and I working now and I’m still injured on my finger at the left hand side, I don’t wht t d/t say

    • In the UK, there is no requirement for an employer to pay an injured worker their usual salary if they are unable to work due to injury or sickness – even if the injury or sickness was caused through their work. With this in mind, many accident at work victims are motivated to claim compensation from their employer as it is the only way to recover the lost income. In your case, you may have a viable claim for accident at work compensation if you can demonstrate that your injury was caused by employer negligence – such as a lack of training, a failure to provide protective equipment or through dangerous working practices.

  248. I was injured at work 6 weeks ago, Our training is ment to happen every six months, my training has not happed for a year. I was pulling bottles forward from top shelf, i was stood on a kickstool that has wheels on it. As i lent forward the kickstool moved causing me to loose balance. One of the Bottles fell off the Shelf and hit my wrist at the same time i put my hand out to stop my self falling. I have been to the doctors and hospital. I had a xray and mri scan. I was told that i had torn lingaments in my hand sprained my wrist and had soft tissue damage. I was told after six weeks i can come back to work on light duties, However after having return to work where light duties where agreed. They have put me back on heavy lifting duties while my hand is still strapped up for support. I normaly work seven hour shift, However the night of my accident i was given 12 hours of work. The next day i told my manager what had happend and that i had hurt my hand and been to the doctors. I had asked if i could take a week off unpaid/Holiday, i was told no and had to work a full week, Till i could no longer take the pain and had to be signed off sick for the 5 weeks. Could i be able to claim anything from this.

    • Edit, The accident was reported in the accident book, The reason im still wearing my support brace is that cysts have formed around the trauma area of my thumb, The hospital have said they should go after 3 weeks, However if not i have to go back to my doctors.

      • You state that your employer failed to provide you with the training that should happen every six months and that you were not given training for over a year. If the 6 month interval is a requirement of the employer they have failed and would have a case to answer in terms of employer negligence.

        In this case I think you should be pursuing a claim against the employer and this is something we would like to assist you with further. Please email your contact number to us via justice@direct2compensation.co.uk and we’ll call you to help you further.

  249. Can i claim against my employer which they paid me off in 2013.

    1 when i injured my shoulders in clearing ice from a path my spade hit a rissen slab in which the pain shook me from my hands up to my shoulders i reported it to my upline boss. Over the years since 2011 till 2013 ive been fighting my case. But my boss didnt report it that i had a accident.

    2 when i first went to see doctor told him what happened but ive found out that he didnt put it in my medical notes all he said was get some physio. This is 2017 my symptoms have got worse my wife is my carer im now only on bebefits. Can i sue them both.

    Mr J Allan

    • If your accident happened in 2013, you will now be barred under UK law from taking any further action against your employer or their insurers. UK law allows the victims of a non-fault accident a maximum period of 3-years from the date of their accident in which they can make a claim for compensation. Failure to make a claim within that period will leave you statute barred and unable to do anything.

      Also, you mention that your employer has paid you off previously – do you mean that you have accepted a settlement already for the injury? If so you wouldn’t be able to return for further damages anyway – even if it now transpires that your injury is worse than you had initially anticipated.

  250. Hello,
    Recently my mother was injured at work. She fell down a couple stairs and broke her ankle, her employer did not offer assistance or call an ambulance; she almost fainted as well. Her employer runs her own company and I am almost 100% sure she did not go through any saftey procedures or even has workers comp for her company. Is my mother possible to sue and report a claim? Is there anything we could possibly do? She’s a single mother and this is her only form of income.

    • In the UK it is obligatory for employers to have employer liability insurance cover and any claim is usually made against that. If your Mothers employer does not have insurance, it is possible that a claim could be made against her personal wealth. Of course, this makes claiming compensation a little more difficult and far more awkward.

      However, in theory if there is a problem with the stairs in question or if the working arrangements/practices make it likely that an injury could be suffered, your Mother may well have a viable claim for accident at work compensation.

  251. A service user kicked me in my shoulder. The doctor & physiotherapist said I have a rotator cuff tear. I worked for 3 months after accident but after repeatedly asking for light duties and this not happening I had to go of work with the support or my doctor & physiotherapist. This accident was reported at the time.
    I had also requested a risk assessment to be done on the service user prior to my accident.
    My line manager said after my accident he wasn’t taking the blame as no risk assessment had been done. I’m now on half pay & my SSP runs out next week.

    • Given the request for a risk assessment being made BEFORE you were injured and the employers refusal or failure to carry out such an assessment, I think it worthwhile putting the details of your workplace injury to one of our specialist Solicitors so that they can offer you advice as to whether or not you have a viable claim against the employer. Our initial view would be that you do have a claim worthy of further pursuit and we would be happy to offer assistance.

      We would need an initial 5 minute telephone chat with you to obtain a little more information so that we could then pass this to the right Solicitor who could offer you the specific and expert advice you need. Please either call us on 01225430285 or email your contact number to us via justice@direct2compensation.co.uk and we’ll do our best to help you.

  252. I injured my knee about a week ago at work. There is a board underneath where an old drawer was removed but that onboard was left. When I hit my knee it caused a contusion and fluid to build up and there is swelling. I have been taken out of work due to severe pain. I was put on cructhes until I see the orthopedics. They said I had some arthritis there that I didn’t know about until xrays from the injury. Will I be compensated or not for this?

    • You could seek to make a claim for compensation against the employer for this accident and if you succeed, you will receive a settlement.

      I am a little confused though as to how you suffered your injury? What caused you to bang your knee? If you could explain further, I may be able to offer you a better response as to your prospects with any future claim.

  253. Hi my husband works for a company cleaning guttering and roofs and comes into contact with pigeon and bird excrement on a daily basis . Last year he also was given some acid to use to remove graffiti off a wall. He has never been given any protective gear mask or anything . Whilst doing this job he took really ill and went into hospital unable to breath and the doctor kept asking us if we kept birds at home wich we don’t. After a few day he was taken to the high dependancy ward and they diagnosed phenomenon a calapsed lung and a viral infection he was in hospital for three weeks and off work for 3 mth could we make a claim against his employer for not providing ppe . I also find it a bit odd that while he was in hospital the company he works for put every employee on a course on wearing masks and how to fit them on and wear them safely I think they panicked . Thank

    • Yes, your Husband’s employer has breached their Health and Safety obligations and by failing to provide PPE to him, they have exposed him to illness and injury that was otherwise avoidable. You can read more about claiming in such circumstances on our web site HERE.

      Please call us on 01225430285 or email your contact number to me at ian@direct2compensation.co.uk so that I can offer further assistance and help get your Husband’s claim up and running.

  254. Hi guys just had an accident at work. I fell from the roof it was around six in the afternoon took myself to the hospital blood all over me. My fingers where cut very deep by a gutter my back very painful it’s been three weeks now. My seventh finger has stitches it’s still very painful I do not know what to do when things are going on like this. So please help me out I need to find out more information.

    • If your employer has failed to provide a safe working environment when working at height, you may well have grounds for a viable claim for accident at work compensation. In this case, was there not scaffolding around the roof with a safety rail in place?

  255. i was acting senior going about duties in a dementia residential home. one member of staff on each floor one resident whom had not slept all night being very agitated aggressive loud disturbing other residents. after numerous times of trying to calm her down awoke another resident who thought it was time to get up both came downstairs I explained it wad too early to get up time being 4.40 am I then went back upstairs takin both residents with me their rooms at opposite ends of floor when I tried. to get one resident one way and one the other the one that had been awake and agitated all night started to push me in the back as wanted to go in opposite direction I physically blocked the fire exit as I didn’t want the other resident. injured I was still being pushed then continually punched in neck and right shoulder for about 100 yards both staff came to assist me one of whom had to pull the resident off me I went next day to gp who signed me off sick for 10 days bit had to go back after a week and was prescribed diazepam as wasn’t able to moveshoulder signed off for another two weeks. was informed by work I had to attend occupational health whom advised me to go back to gp for more investigation on shoulder and neck again anothersick note for 6 weeks can by tell me where to go from here pls as gp is sending me for a scan

    • We would like to get one of our specialist Solicitors to discuss this incident and your injuries with you as there could be a valid claim here. Could you please send us your contact number to justice@direct2compensation.co.uk and we’ll call you for some further details and then get the right Solicitor to speak with you to offer expert advice and support.

  256. I hurt my leg in work about 6 month’s ago turning one of my service users, am still in alot of pain with it now. But I didn’t report it to work at the time didn’t want to upset anyone or lose my job. Am struggling in my job now with this injury and been in and out the doctor’s ever since. Any advice please. Also they did no it was a struggle to turn service user, which now it take’s 3 of us.

    • The lack of an accident book entry may cause some issue in your claim, but it does not prevent you from pursuing a claim for accident at work compensation. I would imagine that given the repeated visits to your GP, your employer is aware of an injury and I would expect that you have discussed your pain with colleagues, so there could be a way of demonstrating that the employer was on notice of the injury there.

  257. Myself and wife have a claim being brought against her employer as an injury happened whilst at work moving some equipment around. The employers insurers are denying breach of duty, but the buildings and furniture (equipment etc) had not been risk assessed. In actual fact they did these 3 weeks after her injury. What does denying breach of duty actually mean?

    • When claiming personal injury compensation, the claimant must establish that somebody else was at fault if they are to succeed with their claim. Fault, or liability will be demonstrated when it is established that the defendant has been negligent, either with regards to their actions of by a breach of duty in law. It is this that is known as breach of statutory duty.

      To successfully defend a claim, the defendant is obliged under common law of negligence to be able to prove that they have done as much as possible to ensure that all has been done (as far as is reasonably practicable) to identify risks of injury and do as much as possible to reduce the risk of injury. Such steps would be to ensure that all staff are properly trained, that protective equipment is available and that maintenance inspections are regularly carried out.

      In cases of claims for personal injury compensation as a result of an accident at work, the fact that an injury has been sustained may not be sufficient to enable you to recover personal injury compensation as a breach of duty must be demonstrated.

      In certain matters, the law will require specific duties that must be met and these are commonly labelled ‘statutory duties’. When this is relevant, the law will identify what action will ensure compliance with the statutory duty in question. When a defendant has failed to carry out the imposed legal duties and an injury is sustained as a result, there is a strong likelihood that a claim for personal injury compensation will succeed.

      • Thank you for a speedy reply, so if the defendant has neglected to provide staff with correct manual handling training and equipment and building not risk assessed at all; and said back injury occurs would constitute negligence in duty?

        • If the employer has failed to provide manual handling training to their employees, there is a clear argument to be made to say that they have failed to uphold their responsibilities towards the health and safety of their staff, should any staff sustain injuries as a result of lifting and moving items.

          The lack of manual handling training and risk assessments indicates employer negligence, but this does not in and of itself guarantee that a claim for accident at work compensation will succeed, but does certainly add strength to the claimants.

  258. i worked in a school kitchen in march i slipped on some food my shoulder and lower back hurt but carried on doing my job next morning i woke in pain went to the doctors was signed off sick after having xray and scans and mri it turned out i had tore the ligaments in my shoulder hence getting frozen shoulder also . i have had a operation and now recovering which the hospital doctor and physio have said it can take 3-6 month to recover. The health and safety have said it was just one of those things and that no one is too blame I lost my job as work have said they are unable to keep my job open for me .. What can i claim

    • In theory, you can claim compensation against your employers insurance for the injury you have sustained and the losses you have incurred (loss of income etc) as a result. The accident at work that you have described is a slipping accident and we know from experience, that the injuries sustained in such accidents at work can be very painful and lead to long term recovery periods.

      With regards to making a claim against your employer, you would be able to succeed with a claim if it can be demonstrated that the employer did not have an adequate cleaning regime in place and that hazards are left on the floor for long periods. Given that it is a busy working kitchen, it is foreseeable that items will be dropped or spilled on the floor and as such, the employer should be making staff aware of the risks of any hazards or spillages by way of regular checks. If they have not done that and an item of food has been dropped on the floor and left and you then step on it and fall as a result, you would have grounds to pursue a claim with reasonable prospects of succeeding. If however, the item of food that you slipped on had only just been dropped on to the floor, it will be difficult to succeed with a claim against your employer as the courts would find that there was no way that they could have placed any warning out or removed the hazard before you stepped on to it.

      Given the extent of your injury and the fact that your accident at work has cost you your job, I think that it is wise that we present details of your accident to one of our specialist Solicitors as they may well wish to pursue this for you.

      Please either call us on 01225430285 or email your contact details to me at ian@direct2compensation.co.uk and we can then have a more detailed discussion about your injury and the accident and then ascertain whether or not you have a viable claim for accident at work compensation.

  259. Good day
    I had an accident at work when I moved a heavy table. It was around 6 months ago. The table slipped out of my hand and landed on my foot, causing me injury.

    I went to the Doctor the day after the accident where x-rays were taken and I was then signed off work for one week because of the injury. My employer did not fill in an accident book.

    My foot injury is now causing me considerable pain and discomfort and as I work in retail, I am on my foot all day.

    Please can you tell me what I must do.

    • If your employer has failed to provide you with manual handling training so that you know how to lift and move items safely, or failed to provide you with gloves or other suitable lifting equipment, you may well be able to hold them liable for the injuries you have sustained.

      As they have not made a record in an accident book, you should put the details of the incident and injury in writing and send it to the HR department with a formal request that they note the details of your accident at work.

  260. My mother works in the fields picking raspberries. You walk all day long on rough ground (over turned rocky dirt). She has tripped and fell twice. The first time she told the foreman wich according to my mother didn’t bother even to ask her if she was o.k or even write up an accident report. The second time she fell she said that she didn’t even bother to tell him because according to her nothing was done the first time. Well, last Friday she tripped again. This time was bad. After a few co-workers helped up she went and reported the fall. According to my mother, she was asked if she wanted to go home. She asked them to write up an accident report because this time her arm, back and head were hurting. She continued working however she could until the shift was over. This happened on Friday. She doesn’t work on Saturday because sh takes care of my sick sister. Sunday she called me saying that she was in pain was going to call her job and tell them that she was unable to work because of the fall on Friday. She was told that the HR person was not there and that she would receive a call back wich didn’t happen. Today is Tuesday, i will be taking her to the ER because she is hurting bad. What should she do?

    • Your Mother needs to make sure that the employer has made a record of her injury at work. It is important for employers to keep records of injuries at work and workplace accidents so that they can monitor their actions and minimise the risk of a repeat of any such accident.

      In the UK, workers who are unhappy with their employers approach to health and safety at work can report the employer to the Health & Safety executive if they feel that the employer is failing to uphold their responsibilities with the correct reporting of accidents and employer safety.

      You have asked a good question on this issue. Our article about employer responsibilities regarding injuries at work will give you further information and advice on this subject.

  261. Hi I climbed a pallet at work about 5ft high I fell off and fractured my hip. I understand this was my fault however we are under immense amounts of pressure at the supermarket I work for to hit targets . Do you think I have the right to claim ?

    • Steven

      You may have some grounds to pursue a claim for compensation against your employer here, but it is likely that you would have to accept some form of contributory negligence.

      If your employer has provided you with the correct equipment to get items that are at height (such as a step ladder or kick stool) and trained you to use the same, you may struggle to hold them liable for your injuries. However, if the employer is placing staff under intense pressure to work at speed and hit targets at any cost and it is therefore not possible to work safely, you may succeed with a claim for compensation.

      Given the severity of your injury, it is certainly worthwhile for us to look in to this further for you. I would like to speak with you as there could well be a viable claim for accident at work compensation here. Please email your contact number to me – ian@direct2compensation.co.uk so that I can call you for a quick chat about this.

    • In the UK there is no legal requirement for an employer to pay an injured employee their usual or full salary if they are unable to work due to ill health or injury. This applies even when someone has been injured in an accident at work.

      The only legal requirement is for an employer to ensure that an injured or unwell employee who cannot work due to injuries suffered in an accident at work receives Statutory Sick Pay (SSP). This leaves an injured employee with a heavily reduced income until they are able to return to work. Whilst it isn’t an immediate fix for this problem, one of the benefits of succeeding with a claim for compensation after injuries suffered in an accident at work is that the claimant can also seek to recover all lost income and expenses by way of the special damages element of their claim, something we at Direct2Compensation will ensure is claimed in full.

      We understand that coping with a loss of income after an accident at work is a very stressful and troubling situation. You may find this article of interest as it provides more information about coping with a loss of wages after an accident at work.

  262. For around 2 to 3 years now, I have been asking my employer to make adjustments to the equipment we use to change machinery rollers in the manufacturing process I work on for the company.

    After speaking with Health & Safety representatives, they have seen room for improving the equipment but nothing has been done.

    The lack of any action has caused me to suffer several back problems and absence from work with a loss of pay.
    Several times I pointed out to my employer what should have been changed or improved to make work tasks easier and less dangerous. On several occasions, I have ended up suffering from sciatica and back problems.

    No risk assessment has been caried out and my employer has also put me on a warning for the time I have had to have off due to my injuries.

    Can I make claim against my employer for their negligence towards my well-being and health & safety at work?

    • It certainly sounds as if your employer has been negligent towards your health and safety at work. The only problem I could see with your claim is whether or not you are within the 3-year claim period.

      However, I would like to investigate this further for you as I think you may well have a good claim here. Please send me your phone number to justice@direct2compensation.co.uk or call us on 01225430285 so that we can pursue this further for you.

  263. on 22 May 2017 I had an injury at work. and it was identified that I had a torn legaments and due to this injury am now attending physiotherapy on Tuesday and Friday’s from that date. so my question is should the company provide me with the transportation to the physio or should I be the one who transport myself? if the company should provide me the physio and the staff support is not willing to do that what should I do? cause in my case some ppl where being catered transport by staff support and am not. what is exactly the right procedure regarding transport

    • Thank you for commenting on our article about your rights after an injury at work. I am sorry to read that you tore ligaments as such injuries are extremely painful and can take a lengthy period of recovery.

      I’m afraid that there is no hard and fast answer to your question regarding your employers responsibilities and whether or not they have an obligation to provide you with transport to and from physiotherapy appointments. In the UK, there is no obligation for employers to provide transport to or from medical appointments. In most cases, employers will not provide such a service as they would deem it to not be their responsibility to do so. Indeed, in cases where employers do provide such transport, it is a rarity and will depend on the contract of employment held by the injured employee.

      It may be that you have a viable claim for compensation against your employer for the injuries that you sustained. In the UK if you succeed with a claim for compensation, you can claim compensation for the injuries you have sustained as well as recovering any lost income and costs incurred as a result of the accident and injury. This element of a personal injury compensation settlement is known as a ‘special damages’ claim. In your case, if you succeeded with your claim, you would be able to claim the costs for any tranport and parking fees that you incurred whilst attending physiotherapy.

  264. I am a postman. Whilst delivering a parcel to an address, I was attacked by the owners dog as he answered the door. The dog ran from behind him and bit me on the lower left leg. The gash in my leg was aproximately 3cm long and 1cm deep, plus other cuts which I have photographic evidence of.

    Can I claim anything. ?

  265. Probably something or nothing here but while at work today tidying the shop floor I banged my head on a glass shelf used for propping that’s hidden between arms of clothing. My head started to swell and suddenly became nauscious and dizzy. I have been sent home from work after completing an accident form. Just wondering if I could go further with any action or if it’s best left?
    Thanks

    • Kieran

      It sounds like this shelf was invisible and therefore a hazard that should have not been there. In this case, I’d be hopeful that you have a valid claim for compensation.

      Clearly, we need to know more to properly advise you and as such, please send me your contact number by email to (ian@direct2compensation.co.uk) and i’ll call you to take further information and help you get this started.

  266. Hi odd question here i work alone in a busy fish shop I was serving putting gravy into the container turned to answer customer while I push the lid on put to much pressure on one side of the lid and exploded into my face, as was on my own i rushed into the back splash water all over me went back to serve customer and straight away went for help do i have a claim no official break and working alone thanks
    Karen

    • Karen

      Hi, the situation you describe is an unusual one. The fact that you were working alone would not necessarily lead to you having a successful claim as some jobs are done on a solo basis. In your case, the fact you were working alone did not in and of itself cause you to sustain injury. The cause of the injury was the pressure applied to the container lid and the hot fluid within the same.

      Your prospects of success will come down to training from the employer and whether they have adequately staffed the workplace and risk assessed the role. Perhaps the containers used for the hot gravy are not adequate?

      We would be very happy to investigate this further for you and it could be that our specialist Solicitors are able to locate an avenue of liability that would enable the claim to proceed.

      Please send me your phone number to: ian@direct2compensation.co.uk and I’ll give you a quick call to take a little more information and then get the right specialist solicitors to discuss this with you further.

      I look forward to hearing from you.

  267. Hi lan few weeks ago I got a injury to my knee due to pushing benches and and over worked I spent 3 days on the same job walking a distance of a round 7 miles a day on the 2nd day I told a so called supervisor that my knee was hurting and he’s response was at least your not doing it on your own I was dragging my left leg by the end of the day it didn’t really get any better over night and the following day I was put on the same job by the 3rd say I could barely walk went to the doctor s that day and got signeous of work for a month and my doctor advised me to find new work there was nothing broken but badly strained I haven’t been back to work since I just feel let down by the company just wondering if u thought I had a case thanks

    • Jamey

      Thank you for the information about your knee injury sustained at work. You may well have grounds for a claim, but we would need to speak with you to find out a little more about the work and the injury in order to advise you properly.

      If your employer has failed to provide adequate training regarding lifting and moving, failed to provide the right equipment to move the benches or even failed to properly risk assess the work, you are likely to have grounds to succeed with a claim.

      Please forward your contact number to us at: justice@direct2compensation.co.uk and we’ll call you to provide the help you need.

      Yours sincerely

      Direct2Compensation

  268. Hi Ian,
    I had an accident while driving back from a company meeting, no fault of my own the other driver and Insurance company admitted liability.
    The problem is I had several months of work and then resigned from the company recentley to take up a new position, since then I have still got trouble with my injury and it looks like under medical advise I will have to retire from work for good.
    Can I go back to the company where the original accident happened while on company business and make a claim because I cant carry on working due to Chronic problems sustained under there employ. Kind Regards Stephen

    • Stephen

      Thank you for taking the time to share your situation. I am sorry to read of the severity of the injuries you have sustained and how they seem to be causing you to be forced to retire.

      The only party against whom you can pursue a claim is the party responsible for the accident in which you were injured – in your case, the driver responsible for the incident and their insurers. Have you already pursued a claim for the injuries you sustained?

      Unfortunately, your previous employer is in no way responsible for the situation in which you find yourself and will therefore not be required or liable to make any payments of compensation to you for the injuries you sustained. Although you were employed by them at the time and returning from company business, the accident was not an accident at work, but a road traffic accident.

      I hope that this helps you.

  269. Hi I recently had an accident at work where I was opening a curtain on a trailer when the strap snapped causing me to fall to the floor I would like to know if the company are liable to pay me while I’m off work

    • Andrew

      Thank you for contacting us. I am sorry to hear about your accident at work and the injury you sustained. I hope you make a full and speedy recovery.

      Unfortunately, in the UK there is no legal requirement for an employer to pay an employees usual salary if they are away from work due to ill health or injury – even if they were injured at work. Whether or not your usual salary is paid will depend on the employer and your contract with them. Most commonly in the UK, employers opt to pay staff Statutory Sick Pay (SSP) rather than their usual salary. This is currently just under £90 per week and clearly insufficient income for a working person.

      If your employer will only provide SSP whilst you are away from work, the only way you can claim your lost income is by succeeding with a claim for compensation against the employer – both for the injuries you sustained and also for your special damages (loss of income and costs incurred). Given the nature of your accident, I would suggest that you have a viable claim against the employer for compensation here. Whilst the strap snapping may have been an unfortunate accident, it could be that the employer has not carried out adequate maintenance and inspection of the wagons/curtains etc and as such, they may be liable should you pursue a claim.

      I would be happy to discuss this with you further and get one of our specialist accident at work Solicitors to review your prospects for you. If you would like to find out a little more about your options, please email your contact number to me at: ian@direct2compensation.co.uk and I’ll call you to take a little more information.

      I look forward to hearing from you.

      Yours sincerely

  270. My wife had a box fall on her head at Chick-Fil-A. She asked to go home to check it out, and the employer advised her to finish her shift.

    Is this considered negligence?

    • In the UK, an employer cannot prevent an employee from seeking medical attention for an injury. Refusing to grant someone access to medical attention is an act of negligence as it is only a qualified Medical Practitioner (such as a Doctor or a Nurse Practitioner) who can diagnose and confirm an injury.

      An employer may well doubt that a worker has been sufficiently injured to warrant medical treatment, but that is only a doubt and could well prove to be a misjudgment. As such, best practice would be that an employer ensures that a medical expert assesses the injury at the earliest opportunity.

  271. Hi,I was currently injured at work which involved me falling out of the back end of a truck due to the driver driving to fast (after being told to slow down by a Co worker who was in the back end of the truck with me) well I went to the hospital and had a CT scan done then later went again and had a MRI done and the MRI shows I have 4 vertibre’s with contusions..my employer is paying for all the medical bills (which is happening) but they said they were gonna pay me as if I’m still working but haven’t done so yet..I’m just wondering what my rights are and how to go by this..

    • Colby

      Thank you for contacting us. I am not sure where in the world you are but if this has happened in the UK, I would say you have a valid and viable claim to be made against your employer.

      The way that you are being asked to work would appear to present an inherent danger to your safety and is a practice that I would question the use of.

      If you are in the UK, please email your contact number to us and we’ll call you to help get things started for you.

      • No I mean they let me off work to do therapy but would still pay me biweekly as if I was still working but haven’t paid me yet

        • If they have said that they will be paying your usual salary, then you should hold them to this. Speak to your employer regarding this matter and ask when you should expect payment.

          In the UK, employers are not obliged to pay full sick pay as a standard benefit and it depends from employer to employer and what kind of contract of employment an employee has as to whether or not they will receive their usual pay if they are off work due to injury or illness.

  272. Hi on the 4th of this month I’ve got. Hu rt @work my fingers one finger is short now and the other one have a hole I’m still book off by doc so I want to know if why they take 75% on my wages and can I claim anything doctor didn’t give me any form

    • Nash

      Your Doctor doesn’t need to give you a form to claim compensation. Please call us on 01225430285 so that we can find out more about your accident and the injury. We can then advise you properly as to whether or not you have a viable claim for compensation against your employer.

      Yours sincerely

  273. Hi, I was injured at work in January following an assault. Following xrays it turned out I had two fractures, a severed ligament and soft tissue damage. It was explained to me that the ligament was bleeding internally and that the blood calcifies overctime. I am still off work as per doctors advice.
    I have been called to a meeting at work and I am worriedvthey will sack me. I only started this role in January and had no induction, training etc. Have I a claim do youbthink

    • Lou

      If you were injured as a result of an assault – an attack, then you may well be able to pursue a claim via the Criminal Injuries Compensation Authority (CICA) – with which our Solicitors can assist.

      It is hard to see how your employer would be responsible for this – unless you work in a role where you deal with people with psychological issues or physical disabilities that make them high risk in terms of violence and were not given adequate training, support, assistance and risk assessments.

      Clearly we need to know more to be able to properly advise you. Please email your number to me at: ian@direct2compensation.co.uk and we can then speak in greater detail.

      Regarding your employment rights, that is not an area in which I have expertise, so I cannot advise you. However, if you have only worked for the employer since January, they may well be within their rights to terminate your employment if you are unable to work through ill health. I would suggest that you seek professional advice on that issue from an employment solicitor.

  274. I sew at work, I got moved to a different area where work was harder on my hands. I complained about pain so they gave me a glove, complained again so I got two gloves. 3 weeks ago I had to put in an accident report cause i had pain in my hand and wrist that hurt to put more pressure on it. This is all after complaining several times to management, leads, and supervisor that I was in pain and having problems with this new work. Today hurt my same hand and decided to go to the doctor. The manager filling out my paperwork gave me grief, let me know my hour pay would be cut down if I got light duty and acted as if I faked the whole thing. Doctor gave me 3 days of light duty, prescription and said I needed to wear a brace and especially wear for sleeping. I’m doing so much suffering from this when I have tried informing so many times of pain and problems, now will lose salary and have pain in my hand, anything I can a do

    • Samantha

      Hi, I am sorry to hear that your work is causing you pain, discomfort and an injury that has lead you to needing to see your GP. It is good that you have reported these problems to your employer and helpful that an accident report has been made as this could help in any future claim should one proceed.

      Whether or not you can claim compensation will depend on varying factors, such as the nature of the job and the training (or lack of) provided by your employer. I would very much like to speak with you to discuss this as a few minutes on the phone with you will enable us to properly assess your claim prospects. Please email your contact number to us at: justice@direct2compensation.co.uk

  275. Good day Ian,

    I am working for a company that manages a number of restaurants and bars.

    Because of the late working hours, we transport the employees back to their homes after their shifts.

    One of the trucks we transport the employees with was involved in an accident over the weekend.

    Can we open claims for the injured employees with the WCA, even if they have signed out from their shifts?

    I have read that a claim can be submitted if the injury was incurred because of an employees employment at the company…am I understanding this correctly?

    Your guidance with this will be greatly appreciated.

    Kind regards,

    Corlé

    • Corle

      Thank you for visiting our website.

      On the basis of what you have said, I believe that you may be making enquires from outside of the UK? If this is the case, I cannot really offer advice that is of any use.

      We work solely within the UK legal system and act on accidents that have happened in the UK or due to the negligence of a UK based organisation. As such, in your case I don’t think we could help. I may be wrong of course, in which case please call me on 01225430285 so that I can offer further assistance.

      Yours sincerely

      Ian

  276. Hi Ian,

    I have had an accident at work where I badly broke my leg. However because I’m a director of the company concerned I have been told I cannot make a claim, because I would be suing myself!!

    Do you think it is worth pursuing this?

    Thank

    John

    • John

      Thank you for visiting our website. Being a Director of the business does not mean that you have no legal rights to seek compensation, indeed, we currently have a couple of claims being pursued for Directors of businesses that were injured whilst at work.

      Clearly, you have sustained a nasty serious injury and with this in mind I can appreciate why you are investigating your options. Whether or not you can claim will depend on the nature of the accident and how it happened.

      Can I suggest that you email your contact number to me so that I can call you and we can have a quick chat about your accident? We could then advise as to whether or not we think you have a viable claim?

  277. I was attacked by a resident at work. I was bitten, had scrapes to my arms, bruises to back of leg from being kicked. I was elbowed in my breast and was very traumatised and needed two weeks off to recover. I work in a general nursing home and the resident clearly had mental health needs. I am not trained in restraint practices as we are not an emi unit.
    I have been informed that I will only get statutory sickness pay.

    • Lauretta

      Hi, what a nasty incident you describe. It would sound as if your employer has failed to ensure your safety at work and that there could be a claim for compensation in this. Sadly, there is no obligation on your employer to pay your usual salary whilst you are off ‘sick’ – even if the injuries were caused in an incident at work. You are entitled to SSP, but this is currently only £89.35 per week – and only available for up to 28 weeks. This situation regularly leaves people massively out of pocket.

      Please send me your contact number so that we can call you to take some further details. If you were to succeed with a claim for compensation, you would be able to claim compensation for the injuries you sustained and also to reclaim any lost income or other costs.

  278. I was at work and I stepped off some wood in the yard. My ankle just buckled on me resulting in a grade 3 sprain with a torn ligament but I had trainers on and not my steel toe cap boots. Out of work for 5 week. I would just like to know where I stand really *no pun intenteded*

    • Callum

      We can certainly look at making a claim for you – but we would need to know more about the workplace, why the wood was in the yard and the nature of the job before we can advise you fully.

      Please call us on 01225430285 or email your number to us. A very brief chat over the phone will enable us to properly advise you as to your rights, what options you have and how we can help.

      We look forward to hearing from you.

      Yours sincerely

      Ian

  279. I was put on job untrained and unsupervised which resulted in a muscle strain injury. I have been off work since. I work for an agency on an ad hoc basis which suits me because of long term mental issues caused by my mother’s suicide and finding my father dead after he had been dead for a week. This incident has seemed to have made my mental health worse. I was not provided with pep and had no information on health and safety issues. I have noticed vision in one eye is blurred magnified and wavey which makes me feel nausius. I have found out lasers are used which shone into my eye which explains moments of double vision during this shift. I have lost confidence with the company I am hired out to and do not want to return. Any information would be appreciated as my financial future looks bleak.
    Thankyou

    • Kevin

      It would seem that you have a couple of claims for compensation here. Firstly, the muscle injury. If your employer failed to provide you with manual handling training and supervision, you may well be able to claim compensation against the employer on the grounds of employer negligence for this injury and any loss of income associated with it.

      Secondly, the eye problem. You should certainly get this diagnosed by Doctors and confirmed. If the employer is using lasers and not providing eye protection, they are clearly breaching your Health & Safety rights.

      I suggest that you either email your number to me or call us on 01225430285 so that we can take a little more information and then link you with the right specialist Solicitor to pursue your claims.

  280. I had a bad accident on my thumb ..I didnt claim because i was told i would be sacked instantly ..its been over 3 years .I work with this injury all the time, because its manual work and use my hands all the time on machinery and with hand tools …it can be very uncomfortable ..Can I claim any sort of benefit for working with this injury .cheers Daz

    • Darren

      Unfortunately, there is nothing you can do regarding your injury in terms of any claim for compensation. If the injury gets to the point where you are disabled by it, you may be entitled to disability benefits, but that would not be compensation.

      The law only allows a maximum period of 3 years to take action. Your employer has behaved terribly in pressurising you not to claim with the threat of dismissal. They have undermined your legal rights and left you in the situation in which you find yourself.

  281. Hi, I have recently had a accident at work. I was cleaning up some glass that someone had left in the stock cupboard, on the cupboard someone had put a 6ft banquet table (legs folded down) to get all the glass up I had to move the table (the table shouldn’t of been left in the cupboard) as I moved the table the table collapsed on me causing me to be trapped. I was trapped down the left side of my body. I was trapped under the table for 20 minutes before one of my colleagues found me. I was taken by ambulance to my nearest hospital and spent 3 days in hospital having X-rays, scans and ct scans thinking I had internal bleeding. Luckily I didn’t and I have severe bruising to my muscles and tissue under my rib cage and in my stomach. Doctor has given me 2 weeks off work. The problem is I am only part time so because I don’t work more than 16 hours I’m not entitled to sick pay. Do I have a claim?

    • Sam

      On the basis of what you describe you most certainly have a claim worthy of further pursuit. The fact that you only work 16 hours per week is irrelevant to your rights to claiming compensation.

      We would be very happy to assist you with a claim and as such, we invite you to either email your contact number to me or call us on 01225430285 so that we can take the further information we need to make sure we link you with the right specialist No Win No Fee Solicitor.

      We look forward to hearing from you.

      Yours sincerely

      Ian

    • You can not be dismissed (legally anyway) simply for being involved in a road traffic accident – whether you are at fault or the innocent party.

      You can only be dismissed legally for acts of gross misconduct, continued breaches of company discipline (that have been noted and dealt with by an employer) or through a genuine redundancy process.

  282. i started noticing a heavy smell of paint in my work station. asked my team leader for a mask to reduce the fumes i was inhaling he gave me a look as if i was crazy and said ok and rushed off then 20 minutes gose by no mask yet here he is talking with someone down the line laughing with this person both staring at me i then 15 more minutes went by i titlted my head up to look at a scan in light and blacked out came to and my knees were cut open i stood up and headed for the door for fresh air i get screamed at what are you doing then i responded with i quit am i screwed for getting my previous unemployment insurance claim still waiting on a answer do i have a case or this is all my fault?

    • Dave

      Thank you for taking the time to visit our compensation website and raising your situation with us.

      If I understand your comment correctly, you quit your job and walked away as a result of this incident and the employers lack of assistance to you. If this is the case, it will not have any relevance to the outcome of a claim for personal injury compensation if you chose to pursue one. Indeed, the only small issue would be that you would not be able to claim any loss of income relating to this accident/incident as you terminated your employment rather than being unable to work due to ill health.

      On the basis of your comment, I would be of the view that you have a claim worthy of further pursuit as there is definitely an argument to be made relating to employer negligence here. When working with substances hazardous to health, employers must ensure that all workers are provided with the correct personal protective equipment (PPE). In such cases, it is important that the employer follow (and makes sure all staff are aware of and understand) regulations in terms of control of substances hazardous to health (COSHH). In your case, this would relate to the possible effects of inhaling noxious chemical fumes from the paint that you were working with. I assume that you work in a paint shop environment, perhaps as a sprayer? Or in a workplace with such a function being performed. In such a working environment, there should be industrial strength extractor fans and all staff should be wearing protective masks that filter out hazardous chemicals. If your employer fails to provide such a requirement, they are likely to be in breach of health and safety at work regulations. If this is the case, they are therefore likely to be forced to admit liability if any claim for compensation is made as a result of an injury caused in the workplace due to such breaches.

      I hope that this information is of help to you. Please feel free to contact me by email should you have any further queries or if you wish us to help you pursue a claim for compensation against your employer. Alternatively, you can call us on 01225430285.

      Yours sincerely

      Ian

    • yes they perform paiting duties inside the factory every so often. they dont have a single air vent to vent out any fumes so when they paint the fumes build up with no possible way for the fumes to escape. if they have cameras you will see my self trying my hardest to keep my shirt over my face and call out to the team leader for a mask and injure my self. i couldn’t handle how strong the paint fumes were becoming. i forgot to mention in some of stations were the part moves its way down the line their is a excessive number of qulity marks made to the part with a highly toxic paint marker that doesn’t fully dry before reaching my work station. I do believe they were painting that day and the mixture of the paint fumes that blow around the building and fumes that lingerer off the part were really affecting me. i asked for a protective mask and he ingored my well-being after i stated can you get me a mask these paint fumes are starting to get to me. he never asked about my welfare shouldn’t have he asked me if i feel ok to continue working? do you need to step outside for a fresh air break? nothing just a dirty look and responded with ok and rushed off. i witnessed about 20 minutes after i made the request he was laughing and staring over at me with another employee. he saw that i witnessed him and immediately pulled out his cell phone and shouted im calling down to paint for your mask.. all of the sudden he decides nows the time to call after i asked 20 minutes ago….. i shook my head at him.. about another 15 minutes went by he’s no were to be seen. i tilted my head up black out for a few seconds i noticed my hand hand went forward my knees buckled slamming against the bottom of the jig i tried to save my part from stopping the line over 70 jobs shut down if i make a mistake but of course that was enough for me and i let everything shut down. i felt really unsafe and wanted out side for air i don’t believe i was in a full state of mind when i said i quit because i have bin inhaling paint fumes for 40 minutes but it was my response. i know i shouldn’t have but i wasn’t fully coherent and made a bad decision not being in the state of mind i was in. i. reported everything to unemployment insurance about the reason why i quit told them i have pictures of my injuries apparently their investigation but i know nothing will be done and ill be denied. im about to be homeless cause of some ass hole that now has two in plant sexualharasment complains made towards him after my incident and thinks its a joke when someone asks for ppe but yet he still has a job. i never received a call from the company the following day to discuss this matter like any other company would of done. this person gets to eat every single day well im left to starve i just dont think this was fair and feel hopeless iv applied everywhere no calls back… i feel im doomed when unemployment declines my previous claim from my other employer that laid me off due to shortage of work.. i know their not going to investigate anything or help me

      • Dave

        Thanks for replying. Can I suggest that you call us on 01225430285 or email your number to me, so that we can speak and take this further.

        Thanks

        Direct2Compensation

  283. Kenny
    March 28, 2017 7:52 am

    I tore my labrum at work on August 10, 2016 and thus was considered a workman’s comp case. I finally had surgery on March 7, 2017. I was required to return to light duty on March 14th. I’m a salaried supervisor and I get paid monthly. I didn’t receive any pay from workman’s comp because they have a seven day elimination period in the state of Virginia. I asked our companies HR department if I could use five days sick pay to cover the five days that I missed. They denied that request because I was out on workman’s comp. So basically, in my mind, I was punished for getting hurt on the job. Should I have been compensated by my employer for the five days I was off having surgery? Thank you.

    • Kenny

      The issue you raise is extremely common amongst the claimants who come to us after being injured in an accident at work. Whilst many people can accept injuries are part and parcel of life and can happen at any time in certain jobs/workplaces, it is very hard to accept losing salary whilst you are unable to work due to suffering an injury that happened in an accident at work.

      In the UK, there is no legal obligation for an employer to pay someone their usual salary if they are off work due to illness or injury – even if the injury was caused through an accident at work and even if the accident happened because of employer negligence.

      Morally, your employer should most definitely pay you for the five days you missed due to surgery. To think you managed to keep the time off down to 5 days is impressive and your employer should be grateful for that, but to not pay you would lead you to feel undervalued and as if you are being punished for suffering an injury whilst working for the employer.

      In most cases, people suffering an injury as a result of an accident at work are only able to reclaim their lost income by way of making a claim for accident at work compensation. This allows them to claim compensation for their injuries and also a special damages claim to recover any lost income and other costs.

  284. I got injured on duty last year at the mine twisted my ankle ddnt report my injury to the as we wer a contracting company my boss said I shouldn’t tell the doctor that i got injured on the mine he will pay all the medical bills of which he did also got my full salary for three months my question is am not intitled to some sort of compensation since I have a steel plate on my foot

    • Whether or not you are entitled to compensation for the injury will depend on the cause of the accident. When claiming compensation after an accident at work, a claimant will only succeed if it can be demonstrated that the employer (or another 3rd party organisation) has been negligent towards health and safety. This can be anything from a lack of training, failure to provide the correct equipment, the failure to remove hazards from the work area or a failure to provide a safe and secure working environment.

      In your case, the lack of a proper report of the accident happening at the mine could pose a problem to any possible claim. However, the lack of an accident book record or full report of an accident is not an insurmountable problem in terms of claiming compensation after an accident at work. If your boss or colleagues were willing to provide a statement confirming what happened it would help your case. Further, if you reported the cause of your injuries as the accident at work when you sought medical treatment, that would be further evidence in support of any claim.

  285. please advise if a person was injured on duty and claims from wca procedure that takes pace .The company offered to pay 2mths salary. Person was treated by specialist .Taken reports to wca. Doctor skips a month to do follow up on patient, does not tell person to go back to work as he cannot walk or drive. Does he qualify for salary for the month he did not visit the doctor as report states he is not fit for duty and the report stamped by police.

    • Under UK law, there is no requirement for an employer to pay employees salaries if they are away from work due to health/injury problems. It will depend on the contract of employment between the employer and employee and what is stated within that regarding sickness pay.

  286. I was on my way to park my car at work Into my company’s allocated parking area. I noticed a van was parked on double yellow lines in front right side of my way to go. The van was stationary and presumably waiting for someone. My way to go was clear with no obstruction whatsoever.
    As I drove past the van all of a sudden a forklift appeared behind the van and drove straight into my car smashing into my both windows from one side to another. It was a miraculous escape as I was caught between both the forklift blades.
    Apparently the forklift was loading behind the van in which I had no visibility and in an area not designated for loading as it’s double yellow lines. I did not expect forklift to operate freely in this busy vehicular roads. The CCTV footage easily demonstrates About the incident

    My employer reported this incident tried the company of the forklift liable to compensate me but I’ve been told that they not ready to compensate, this has caused a lot of distress although I didn’t have any injuries apart from being traumatised by this as a result I cannot focus I don’t want to talk to anyone, I did see the gp and was off work for a week, I tried my best to go to work but I realised I can’t the incident keep flashing , I just think that the other easily got away with it
    I need some advice

    • Darryl

      What a shocking incident you have endured. I can fully appreciate why you feel traumatised by this and yes, it sounds as if you were very lucky to not sustain serious physical injury.

      On the basis of your description of events, I think you have a viable claim for compensation and that with the assistance of one of our specialist solicitors, you have a viable chance of succeeding with.

      May I suggest that you email your number to me or call us on 01225430285 so that we can take some further information and then get the right specialist solicitor to discuss this matter with you.

      I hope that this helps and I look forward to hearing from you.

      Yours sincerely

      Ian

    • Tracy

      Hi, I am a little unsure as to what you mean with your question – do you mean how long does a claim take or are there time limits in the claims process regarding how defendant insurers investigate claims and how long do they have to reply to a claim?

      Regards

      Ian

  287. Hi, I have a question about 4-5wks ago I tore my ligaments in my shoulder opening a delivery gate. I put in a claim this is all going through. I was put on light duties but was asked by a manager to move a cage into the lockup, and left me unattended, I then request injured my shoulder and this was then investigated and now going through to a disciplinery on the grounds I didn’t decline even tho I said to him are you sure I should do that with my shoulder. He had plenty of opportunity to choose a different colleague? This feels like a retaliation as there was no investigation for the 1st incident?

    • Cliff

      You should put your concerns to your employer – in writing. It sounds as if you have a very strong case to defend any disciplinary action your employer is looking in to.

      The employer has no legal grounds to ‘retaliate’ for any claim you are making. Every person has a legal right to pursue a claim for compensation against an employer (or anyone else for that matter) when they have been injured as a result of negligence.

      I wish you all the best.

      Ian

  288. Hi, Im just after a little bit of advice. I work as a contractor in the mines, i recently squashed my finger on site. It immediately swelled to almost twice the size and turned purple straight away. I attended fisrt aid where i was given an ice pack and went through the process of reporting the incident. Was back on the job an hour later. The next day when i returned to site and informed them that i intended to see a doctor for a second opinion i was made to feel guilty about hurting myself and on at least 4 different occasions indirectly pursuaded not to attend the doctor. I returned home the next day and sure enough my finger was broken.
    My question is, Should they have taken me to hospital themselves straight away? Is it their duty of care?
    Thank for your help.

    • Jon

      I am sorry to hear about your accident at work. Under UK health and safety law, an employer must not prevent an injured person from seeking professional qualified medical help when it is needed. In your case, it would seem odd that the employer wouldn’t advise you to seek immediate medical treatment. Indeed, their desire to have you working whilst injured may well have placed you at risk of further injury as well as also creating a risk to your colleagues. As you are probably aware, working in a manual job such as yours where heavy tools are used, to use them you need to be fit and well and if you are injured, you may not be able to work safely. In your case, your finger injury would have undoubtedly affected your grip strength and dexterity, so allowing you to work in that condition was a risk to you and your colleagues.

  289. My brother in law works in a car spray booth and uses an upside down lemonade crate his boss provides to stand on to spray the tops of cars. He fell off this and broke his wrist and broke a bone in his foot. No accident form was completed and he has been off work for 19 weeks. He returned 2 weeks ago on a phased return to work and has discovered that his accident hasn’t been reported. His boss is being difficult and only letting my brother in law work 2 days a week although he wants to work more. His boss has employed someone else in his absence and that person is still there. My brother in law is only getting 2 days pay but is still receiving statutory sick pay. He did receive full pay for the first 6 weeks of his absence then went onto SSP. The lemonade crate is still in use. Do you think he has a claim.

    • Jackie

      The situation you describe regarding your Brother-in-Law’s accident at work and the attitude towards health and safety of his employer is something we hear quite regularly.

      Your Brother-in-Law should take a photograph of the milk crate in question – ideally when someone is stood upon it. I would imagine that his medical records show that the injury was caused at work and this would help. Your Brother-in-Law should still ask the employer to record the accident and what he could do is write to them/email the employer asking the question as to why the accident was not recorded?

      It would sound as if your Brother-in-Law has a viable claim for compensation and this is something we would be keen to discuss further with him. Please ask him to call us on 01225430285 or do email his number to us via: justice@direct2compensation.co.uk

      Yours sincerely

  290. I was working using a lorry mounted crane(hiab) and whilst lifting a pallet that was loaded with heavy blocks the pallet tilted and the blocks slipped off .this is because the blocks should OFF been badded together in a certain way then banded to the pallet this would have stopped them slipping off.as I was clearing them from the bed of the lorry lifting them I suffered a slipped disc in my back Which I needed surgery for and was off work for 7 months on ssp.when I started the job I wasn’t given no manual handling training or any sort of training in use of equipment or products.on returning to work on the second day I was subjected to aggressive and verbal abuse from the foreman and when I complained he made up a story I was.i was immediately suspended and told by my manager I’m a “bad apple”.I think this is because I started a claim.now 7 month on my solicitor says I ain’t got a case because my gp didn’t make a note of how I sustained my injury .surly that is trivial compared to how I’ve been treated.can you advise me please .thank you

    • Noel

      What a distressing situation in which you find yourself. Sadly, it is often the case that the ‘bad apple’ is the bad employer who doesn’t provide basic training and shows a disregard to health and safety. To make matters worse, they then try and turn it round on to you as the injured employee and call you the bad apple.

      Obviously, your Solicitor would not wish to close the case if they felt they could succeed as they will be acting on a Conditional Fee Agreement (No Win No Fee) basis and will only get paid for their work if they succeed for you. With this in mind, the fact that they seem to be closing the case is a bit of a worry.

      However, all may not be lost. Have you tried speaking to your GP to discuss this situation? Asking if they would be willing to link the injury for which you have had treatment? Also, was an accident book entry completed at work at the time of the injury? Was it witnessed etc?

      If your current Solicitor has not yet closed it, you should discuss these possibilities with them. If they have closed it, we could get one of our partner Solicitors to obtain your file from the previous firm and review it for you. Whether or not we were then able to take it further, I cannot say but you would have nothing to lose by allowing us to review this for you.

      Yours sincerely

      Ian