Slip, Trip and Falls Compensation Claims – Your Questions Answered

Hi Geri

When a hazard warning ‘slippery surface’ sign has been erected at the site of a slippery floor, it can often mean that it is unlikely that any claim for slipping accident injury compensation will be successful. However, simply placing a hazard warning sign in a known slippery area in and of itself does not necessarily absolve a business or organisation from responsibility if someone then falls and is injured. If an area is known to be subjected to a leak – so the floor will remain wet, simply placing a sign out is insufficient as a business would need to do more to ensure that people were protected from the risk of injury as much as possible.

In the case of your Mother, there are various things that could be in her favour – like the location of the sign, was it clearly visible before she had fallen? Was it obscured from view? What was the nature of the cause of the slippery floor? Here’s some useful information on whether or not you can claim injury compensation after slipping on a wet floor when a hazard sign was in position. You might also want to read our article on wrist injury claims.

Danny

Hi, thank you for discussing your situation with us.

We would gladly try to pursue this claim for you – indeed, we have just settled a very similar claim for a client who sustained a dislocated knee in very similar circumstances within a night club.

The fact that the floor was extremely wet and slippery with no hazard warning sign on display is very important here. Although you are right to indicate that drink may play a part in this matter, the fact that you’d either had a drink or were even a little drunk would not preclude you from being able to make a claim for compensation.

Going to a nightclub for a few drinks is a legal activity and as such, it is foreseeable that club goers maybe a little drunk. As such, the onus on the club to make sure that the facilities are safe, that signs are erected and floors are not left wet should be even greater than normal. If the 3rd party tries to argue that your injury was caused because you were drunk, they may be able to force you to have to admit some responsibility, but you would still have a claim.

Maureen

I am very sorry to hear about your Daughters injury. It sounds nasty and very distressing.

There could well be a claim here, much will depend on the materials used in the play equipment, whether they were in good working order and whether or not they should have had non-slip surfaces on them and whether or not such a sign is needed.

Did you take any photographs of the play area? I assume given the severity of the injury, that the restaurant completed an accident report at the time of the incident?

The details you describe would lead me to think that there is definitely a case here and that you have a decent claim for slipping accident compensation.

We’d be very happy to investigate your claim and get one of our specialist solicitors to work on this for you.

The fact that you were rushing to get the train wouldn’t prevent you from succeeding with a claim for compensation, but it could be seen that the act of rushing has contributed to the fact that you slipped. In some claims for personal injury compensation, the claimant has to accept some level of responsibility for their accident and in rushing for the train, the defendant will likely argue that running or rushing is inherently less safe than walking. I am not saying that this will happen in your case, but you may have to accept a certain level of liability yourself – perhaps 25% or so. Here’s more information about claiming compensation when liability is in dispute. Much will depend on what evidence is available to support your claim and what was recorded in any accident book or incident report that was made following your injury.

Claims that arise after slips on the wet floors of trains, buses and other public transport are harder to succeed with compared to when someone slips on a ‘fixed’ floor, such as in a shop, as it is far harder for wet floors to be avoided and cleaned. However, it may well succeed if it can be demonstrated that the floor of the train had been wet for sometime and that as such, a hazard sign at least should have been erected.

There is certainly grounds for a claim for slipping accident compensation here, but whether or not you will succeed will clearly depend on the contents of the report from the engineer in relation to the floor surface.

If the engineer finds that the floor is dangerously slippery you are likely to succeed. Do you recall seeing any hazard warning signs anywhere near the area where you fell?

It would also be wise to see if any of the people who mentioned to you that they found the floor to be slippery are willing to provide witness statements confirming their opinion/experience of the restaurant floor. In any claim for compensation, the claimant’s prospects of success with the claim will increase greatly if they can provide their solicitor with strong ammunition to use in the claims process. Here you can read more about having the right evidence to support your claim.

Thank u for your advice, no there was no warning signs where I slipped, they did not have a first aid kit in the restaurant which I think they should have.

The lack of any hazard warning sign may provide further strength to your claim, but a supportive engineers report would in my view be of far greater importance in achieving an admission of liability.

Good luck with your claim for slipping accident compensation.

Thank you

Are you using a specialist personal injury solicitor to pursue your claim for tripping accident compensation? If so, you should seek detailed explanations from them as to why they cannot seek a better settlement for you. Our article on claiming for pre-existing injuries may also be of help.

If your medical records contain a history of regular attendance with your GP for back related problems or even a few visits due to back pain, it will make it harder to justify the fact that this one incident has caused all of your problems. However, if your medical records show that you are usually well and are not caused to take months of work, your Solicitor could use that to ensure that your settlement is fair.

When a settlement value is estimated, your Solicitor would send your medical evidence, medical report and evidence to a Barrister who would then give guideline settlement values. You need to make sure that your Solicitor is aware of your concerns and if you are not happy with the contents of the medical report that stated that the accident had only caused 6 weeks of trouble, then you must make it known that you disagree with the same.

It sounds as if you have a valid slipping accident claim and we would like to help you. The fact that a cleaning in progress hazard sign was erected after your fall indicates that there was a spillage or pool of water on the floor at the time. The lack of signage prior to your fall would give strength to the prospects of succeeding with your claim.

You do not need to visit the garden centre or discuss this with them as the matter has been recorded in their accident book and medical treatment has been received. This provides all the evidence needed at this stage and there is nothing to be gained by you contacting the garden centre.

I would be very happy to explain things to you in detail over the phone.

There could well be a valid tripping accident claim here, but it will depend on the nature of the tripping hazard and condition of the paving slabs that your son tripped on.

You have done the right things in reporting the accident to Burger King staff and in taking pictures. We would very much like to view the pictures of the defective paving area as this will allow us to advise you as to whether or not a claim can proceed.

We would be very happy to assist your Father with a claim against the Hotel for his. Your Father took the correct action in reporting the accident to the Duty Manager and the Hotel acted properly in recording the details in an accident book.

Whether or not your Father would succeed with a claim would depend on what kind of defence the Hotel could mount. Therefore, it is not possible to guarantee that he would succeed with claim for compensation although my initial view is that he has a reasonable chance of succeeding. Due to their nature, spinal injuries can attract fairly substantial compensation amounts.

To take this further you need to be able to identify which business or person had poured the oil down the drain. You need to report your accident to the business in question and I would recommend that you contact the local authority to report the incident as well, as the business that did pour the oil down the drain is in breach of the correct manner for handling such items.

Please forward some supporting photographs of the cause of your injuries (the crack/gap in the footpath) to us and we can then advise you as to whether or not you can pursue a claim for compensation against the relevant landowner for the injuries that you have sustained.

You have done the right thing in emailing the restaurant. You should also ensure that your injuries are noted by a medical professional (your GP or Hospital).

We would be very happy to assist you further and think it would help for us to speak with you about this incident. Our initial view is that you have a valid claim for compensation and invite you to call us on 01225430285 or use the start a claim page on our website to get the ball rolling.

You are likely to have to use the small claims court to recover the costs you believe that you have incurred because of this incident.

Yes, it would appear that you do have a valid claim for slipping accident compensation for the injuries you sustained. The failure to erect a hazard sign is something that could well force the management company who have responsibility for the cleaning of the stairwell to admit liability.

Have you reported the accident to the pub? Has a written record been made?

Has the incident and cause been reported in your employers accident book? If so, you could pursue a claim for compensation.

Having viewed your photographs, it would appear that the dance floor was poorly constructed and the gap is clearly visible. As such, liability may well attach in a claim for compensation. To succeed with the claim, you need to make sure that the incident has been reported – I appreciate that you verbally informed the Manager who didn’t take the matter seriously. As such, you should put a report to them in writing (email), listing what happened and what injuries you have.

We look forward to speaking with you further to help you make a claim for compensation.

It would certainly be a good idea to make sure that the car park company are aware, so duplicating your reporting of your slipping accident to them in writing as well as via the car park company website would be wise.

With regards to the injuries you have sustained in this slipping accident, my initial view is that you could well have a valid claim for compensation. It would seem that the water issue is not a new one and that the leaking roof would surely have been known to the management of the car park. As such, for them to erect hazard warning signage on the stairs is the least you should expect.

If you’d like to make a claim for slipping accident compensation, we would be very happy to assist you.

You should immediately contact the bar in question and make a report of your accident and the injury. If you state the date and time and explain that the floor was wet and there were no signs, that would be a good move.

You do have a right to make a claim for compensation against the bar as it would appear that they have failed to minimise the risk of injury by allowing the floor to become excessively wet with no hazard warning signs. Start your claim via our website and we’ll call you to explain the process and answer any questions you may have.

It would appear that the carpet was a tripping hazard and an accident waiting to happen. Rolled or raised carpet edges are a serious tripping hazard and the injuries caused in such accidents can have very serious consequences such as those faced by you and your wife.

We would be very happy to assist your wife with a claim for compensation. Whilst she would obtain a financial settlement if she were to succeed, she would also be able to recover the costs of rehabilitation therapies and any costs for home care or any assistance you may have to provide to her during her recovery period.

Our article on hip injury claims may provide you with more information.

I assume that there were no hazard warning signs in place on the stairs to warn of the risk of slipping? If so, you have a valid claim and could pursue this with us. We’ve an article on ankle injuries and potential compensation amounts you might like to read.

Has your father been represented by a specialist in personal injury compensation in this case? At this stage, I am not sure whether or not he has a valid claim but we would like to speak with him in order to find out a little more about his accident and offer advice.

There is a potential claim to be pursued here, but without knowing a little more about the slope and why you slipped (was it wet, highly polished etc) and whether there is any warning sign erected regarding the slope, it is hard to be certain as to whether or not a claim could proceed.

Any claim would be made against the owner of the building and the insurance cover that they have on the same. Therefore, if your employer owns the building, the claim would be against their insurance cover.

If you would like us to look further at this for you, please forward some photographs of the surface showing the slope and advise us as to whether the floor was wet, highly polished and if there are any warning signs present. Our article on wrist injury claims might give you some useful further information.

As you have slipped on oil that the restaurant appear to have spilled or allowed to leak on the public footpath, you would have a right to seek compensation from them as they would be the liable party in this slipping accident scenario.

You did the right thing taking a photograph of the oil as that gives useful evidence to support your allegation of their negligence. You should also report the accident to them and complain.

If you would like to make a claim for compensation in this matter, please call our offices on 01225430285.

It can be possible to claim compensation if you have fallen due to a change in floor height or a step that is hard to see and should be indicated with some sort of warning sign or hazard marking tape. In the case you describe, before we could advise you as to whether or not you could make a claim, we’d need to see some photographs of the area around the step and of the step in order to advise as to whether or not there is a prospect of pursuing this matter further.

To make a claim for compensation, the claimant needs to be able to identify a hazard that caused their fall or injury. In this case, you do not appear to be able to fully describe a hazard or defect and without such confirmation or evidence to support this view, it will be a struggle to claim compensation.

Given the injury you have sustained and the possible negligence by the Spa company, it would be sensible to make a claim for compensation for the injury you sustained as a result of slipping on the wet floor.

You should not worry about the fact that you didn’t personally take photographs of the area as you have ensured that the incident was properly reported and recorded in an accident book. Therefore, evidence to support a future claim against the shopping centre is in place by way of their accident book record.

You certainly have a right to pursue a claim for compensation and we would be happy to assist you with the same on a No Win No Fee basis. Your claim will succeed if the shopping centre are unable to demonstrate that they have an adequate regime of checking for hazards and cleaning such hazards. To start your claim, please call us on 01225430285.

There are certainly reasonable grounds to pursue a claim for compensation in this matter. Given the fact that you have reported the incident to the holiday park and taken photographs of the steps and also of the staff member cleaning them, there is supporting evidence to pursue the claim.

Please call us on 01225430285 so that our staff can take some basic details from you and prepare a claim enquiry form for our Solicitors to review your enquiry and advise you further.

If the walkway where you fell is shown to be defective or disrepaired, you can pursue a claim for compensation against the relevant landowner (our specialist Solicitors can identify the correct defendant) for compensation for both the injury and also for any lost income or incurred costs caused by the injury.

To proceed, it is important to ensure that the accident is reported to the station office and we would also need to see some photographs of the walkway to be able to ascertain whether or not there is a realistic prospect of pursuing a claim in this matter.

Once you have some photographs, please email them to us at justice@direct2compensation.co.uk along with a brief explanation of the incident and your contact number and we’ll call you to further discuss matters.

You have taken the appropriate action at this stage in reporting the accident to the landlord agent as this will protect your interests should you later end up making a claim for compensation. You should also attend your GP if the symptoms persist and your pain appears as bad as you fear.

You would likely have a valid claim given that the landlord was made aware of the repair some 3 months ago and the issue is noted on the inventory. Whilst the landlord could not legally evict you for making a claim against them, they may take offence at facing a claim and could decide to evict you at the end of your tenancy.

You do have a period of up to 3 years from the date of your accident in which you can make a claim for compensation so you are able to take time to consider whether or not you want to make a claim. However, it is always wise to make a claim sooner rather than later if you are minded to do so.

If a claim can proceed, our Solicitors will be able to identify which business/organisation has responsibility or ownership of the wall in question.

Whether or not you can claim against your employer for your fall and subsequent injuries, will depend on what caused you to fall. To make a claim after a fall, the injured person will need to be able to attribute their fall to a hazard or defect as being the cause. Therefore, if there was perhaps a spillage on the stairs that created a slipping hazard or something sticking up that created a tripping hazard, you would be able to make a claim.

You can make a claim against the venue and their owners. If the accident was not reported at the time, it may be hard to succeed with a claim but if there was an accident book report, the incident was captured on CCTV or an ambulance attended the scene there will be good evidence available to support your claim.

Please call us on 01225430285 to start your claim.

As both you and a neighbour have reported the faulty streetlight, it does open a possible route to making a claim for personal injury compensation. As with any claim, there is no guarantee that a Solicitor would succeed, but as we work on a No Win No Fee basis, there is no harm in asking us and our Solicitors to look further in to this matter for you.

It would be helpful if you could take some photographs of the area in daylight and in the dark (to show the lighting issue) and also identify what you slipped on. Also, if you could provide some evidence of having reported the issue that would also help.

We would be happy to look further in to this for you.

There is certainly a legal avenue open to you and your parents to pursue a claim against the bus company. It would be very helpful if the incident were reported to the bus company and if evidence of the floor could be obtained.

You definitely have a valid claim and this is a matter you should pursue. Please call our team on 01225430285 if you would like us to help you make your claim.

You have every right to make a claim given the failure of the ski centre to forsee the risk that a wet floor with no non-slip covering or warning sign in such an environment would present.

The extent of impact of symptoms of a head injury (even one that may appear relatively moderate at the outset) should not be underestimated. Recovery from such symptoms often takes a considerable period and the impact on the day-to-day life of the injured party can be heavy. As such, a successful claim for compensation in this matter would see the settlement appropriately account for the damage caused and in your case, the hip injury and the impact of that would also be noted and form part of the claim.

We would be very happy to assist you in making your claim and look forward to you calling us on 01225430285 so that we can help you in this process.

The steps of the hotel are likely to be the property of the hotel, so if a claim is to proceed, it is most likely to be against the Hotel and their insurers.

Do you know what caused you to slip? If there was a foreign object on the steps upon which you slipped, or a spillage/substance without any hazard warning sign you may have a valid claim. Also, if the steps are of a smooth finish and were wet from rain water you may have grounds to pursue a claim.

There is certainly a right to make a claim in such circumstances. Was the accident recorded in an accident book within the cafe? The reality is that photographs showing the steps are probably an essential requirement and you would also need to be able to identify a hazard on the steps (such as water or oil etc on the surface) if there is no obvious defect with the steps.

We would be happy to help you further with this matter. If you do have or can obtain such photographs, please email them to us at justice@direct2compensation.co.uk with a brief explanation of the incident and your contact details.

There is a right to make a foot injury claim in such circumstances. The fact that the incident wasn’t recorded in the accident book at the Hotel could be an issue, but you are likely to be able to provide witnesses (your colleagues) who can corroborate your story and support your claim.

We would be happy to help you further and look in to pursuing a claim for you.

To be able to claim, you need to be able to say for certain that you slipped on a hazard (spillage or other loose surface item) that was not marked with a hazard warning sign.

You say that you slipped on something and fell down the stairs. Do you know what it was? Was an accident book entry completed that said you had slipped on a substance? If so, you can make a claim.

When considering whether or not you can pursue a claim for workplace injury compensation, a claimant (and Solicitor) must consider whether or not the employer could reasonably have been expected to have prevented the accident.

In this case, a child has accidentally knocked your Mother over and caused her to suffer a very nasty injury. The school is likely to simply say that they could not have predicted or avoided the incident and would deny liability. Unless the child was supposed to have been supervised on a specified behavioural programme or similar, such a defence would likely hold should the matter come before a judge.

Has your Solicitor closed your case? If so, we could see if any of our specialist Solicitors could reopen the matter for you. As you have the witnesses to the incident, if they could confirm that the step was loose and wobbled as you stepped upon it, you may have a prospect of succeeding with the claim.

Thank you for getting back to me. I did receive a letter and email confirming they were not proceeding with the case. And if I do have the chance to succeed, then I would have to go forward on a ‘no win, no fee’ basis.

If you would like us to offer a 2nd opinion regarding this matter, please email us an explanation of the accident, your injuries and details of the letters you have received and we’ll be able to ask our Solicitors to consider your claim and offer further advice.

Your pre-existing health condition as described is not a barrier to your being able to pursue a claim for personal injury compensation. Pre-existing conditions are taken in to account when considering the impact that an accident has had on any injuries sustained, but it does not prevent you from being able to claim compensation for the worsening of any usual symptoms and of course any new injuries sustained in your slip and fall.

Before we can say whether the nature of your accident is likely to be something for which you can pursue a claim successfully, we’ll need to speak with you on the phone to find out more about the accident and the injuries sustained.

Despite the current position in the country, we are still available to help you and offer advice. Our staff are all connected, working from home and can advise you and assist you in understanding your rights and if possible, helping you get your claim started. Please call our team on 01225430285 to discuss your accident and potential claim for compensation.

Yes, this is certainly a scenario that would warrant pursuit of a claim for personal injury compensation against Tesco. Please call us on 01225430285 so that we can start your claim.

Unfortunately, unless you know who spilled the paint and can evidence that, there is sadly nothing you can do. The local authority would not be liable as it is unlikely anyone had reported the spillage to them and they would not have been expected to clear it in such a quick time.

We can help you with this and pursue a claim for compensation for the injuries you have sustained.

We would need to chat for 5 minutes to obtain some further information about you, the location of the restaurant and obtain your contact details.

If you have not already reported the injury to the McDonalds in question, you should contact them – whether in person or by email to report the details of your fall, listing the date, time and injuries sustained, making sure that the lack of hazard warning sign is recorded.

There is a possibility to pursue a claim successfully against the Hotel and our Solicitors can find out whether or not the Hotel had done all that should be expected of them to reduce the risk of injury and if not, hold them liable for your injuries and the impact that they had on you and your plans.

I was out shopping in the city and slipped on a high gloss which had no grip . It was raining and there was no sign that said the pavement was slippery when wet. I broke my ankle in two, heel & shin. There were witnesses to the accident who said they thought the pavement was dangerous and when I was recovering from surgery the hospital staff knew where I was taking about as I’m not the first person to have slipped over there. I not sure I have a claim as the pavement was not damaged but in my opinion the materials used are not safe, particularly in wet weather. Where do I stand on this please as I am severely injured through no fault of my own.

As you can appreciate, it may be very difficult to establish evidence to enable you to prove your case and succeed with a claim. However, all is not lost as there are ways that you can seek to build a picture to demonstrate that the area is unsafe.

Ideally, witness information from people who have previously slipped or know of people who have slipped in this area would provide strong evidence that the area is dangerous. Further, if you can – via a freedom of information request – find out if the landowner or local authority have previously been made aware that the area is slippery, that would give you a very strong position. Finally, it may be helpful to return to the accident site on a rainy day and speak with people who you see slip or who appear to be walking carefully on the pavement to see if you can get some statements from them.

It would appear that there is every reason to pursue a claim against the public liability insurance cover held by the school in question for the pain, distress and discomfort caused to your Son in the accident you describe. The tiles may well be unfit for purpose and possibly should have a non-slip surface. Further, as algae appears to have covered the tiles during the recent period of school closure, that would simply add to the slip risk.

You have done the right things with regards to reporting and inspecting the tiles with the Headmaster and it is good to note that this has been escalated to the HSE by the School.

If you would like to further discuss and investigate the potential claim for compensation, you can act as a litigation friend on behalf of your Son and we can assist you in this matter.

You are entitled to make a claim and the restaurant insurers are entitled to defend any such claim. Whether or not the claim will succeed will depend on what was recorded in the accident book and whether there were any hazard signs on display.

Our Solicitors can make a claim for you on a No Win No Fee basis and see whether the restaurant and insurers can mount a robust defence.

As you were aware that the tyres were present, it is possible that you could be seen as partially responsible for your injury. However, there is certainly grounds to pursue a claim against the employers insurers as the employer had a duty of care to assess the risks posed by such equipment and the fact that you were expected to interact and be physically active with the children in your care. Therefore, there was an inherent risk that you could suffer an injury in the way you have.

It would appear that the holiday park have done nothing to warn of the potential risk of slipping and injury and have allowed you to play on a course that could be deemed to be unsafe. As such, this is a claim we would be happy to look in to for you.

If you could email your photographs and contact details to us, we can review this and then contact you to further discuss a potential claim for compensation.

Much will depend on the location of the hole and how long it had been in situ. If the hole was on a grassed area, was it cordoned off at all? If the hole had been present for a short period of time, the local authority will be liable if someone had reported it and they have failed to act upon that report. If the hole had been present for a longer period of time, the local authority should have located it and dealt with it.

Please email the photograph of the drain cover along with the accident location and your contact number to us at justice@direct2compensation.co.uk We can then consider this for you and look to pursue a claim on your behalf.

The accident scenario you describe would seem to indicate that you have a strong claim for personal injury compensation.

You would appear to have a valid claim.

If you haven’t already done so, make sure that you report the accident and the ongoing issues with condensation and damp surfaces to the landlords in writing. If there were no hazard signs on display, make sure you also report that.

We can have your enquiry considered by our Solicitors and there is every possibility that they would wish to pursue your claim on a No Win No Fee basis.

You certainly have a valid claim and one that we would be more than happy to help with – whether that be now, or in due course. At this point, I should point out that you have up to 3 years from the date of an accident in which you can seek to make a claim. Therefore, there is no need to dive straight in to a claim at this point but it is sensible to avoid undue delay in making a claim.

The fact that you have not yet sought medical attention is not an issue. Indeed, to ‘self medicate’ in the first 10-14 days post accident is perfectly reasonable and sensible. However, should your symptoms persist or appear to be more serious, seeking medical advice is an important step should you then seek to make a claim as it will be easier to establish the full extent of your injuries and consequences of the same being linked to the incident in which you slipped and fell. As there has been an accident report made at the time of the fall, establishing that there has been an accident will not be a problem.

In terms of obtaining rehabilitation therapies, of course, the NHS will only provide such treatments on the referral of a GP. However, should you decide to pursue a claim, a Solicitor may be able to access privately funded treatments and rehabilitation therapies and ensure that the costs are met by the defendants as part of your claim.

Although one may not expect a campsite to have the same level of facilities as a fixed or permanent venue, the campsite would still have to ensure that adequate measures were in place to reduce the risk of slipping accidents – that would include adequate matting and warning signs to indicate a risk of slipping when wet. If those measures were not in place, there is certainly a possibility of success with a claim for the injuries sustained. If the details of the accident have not yet been reported in writing to the campsite owners, we would strongly advise that this is done at the earliest opportunity.

We would be more than happy to further investigate this matter to see if our Solicitors can pursue this for her on a No Win No Fee basis. If there are photographs of the decking area where she fell, it would be very helpful to see them. Please email the photographs, contact details and a brief summary of the incident to us at justice@direct2compensation.co.uk so that we can help further.

It is not illegal to drink or consume alcohol, so whether or not you had enjoyed a couple of drinks will not prevent you from claiming compensation. Of course, if it were shown that you were heavily intoxicated, a defendant would use that to try and force you to accept that you contributed to your negligence.

In your case, we would certainly be happy to further investigate your claim as our Solicitors have successfully pursued claims against bars and clubs where the dancefloor has been allowed to become very wet and slippery with no supervison from staff or attempts to erect warning signs, remove drinks from dancers or even clean the floor.

Your case will be strengthened if an accident record was made with the venue in question. As only 2 weeks have passed, if you have not already made a report (if they didn’t take your details at the time), please write to the venue (or email) to ensure that a report is made regarding the injury sustained and the condition of the dance floor at the time.

Please forward photographs of the car park showing the surface where you fell – both close up images and some from further back to show the car park in general, along with your contact details and your description of the accident and injuries to us at justice@direct2compensation.co.uk We can then review this and if viable to do so, have our specialist Solicitors pursue your claim on a No Win No Fee basis.

If we can demonstrate that the car park surface is unduly dangerous and hazardous to customers, there is every chance that a claim could succeed.

As the resident from the flats appears to have complained and therefore reported the disrepair and hazard to the council, your prospects of succeeding with a claim are greatly increased. If you can locate this resident and get them to be a willing witness, you would be in a very strong position with a claim. You should obtain a number of photographs of the accident site, both close up and from a wider angle, to show the drain cover. This will give you good evidence to support your claim.

However, regardless of whether they are willing to be a witness or not, you should contact us to make a claim for personal injury compensation.

You can pursue a claim against the owners of the camper van as they have caused a tripping hazard to be present. The strength of any claim will be improved if the camper van owners failed to erect any signage or indication of the cable and if you have photographic evidence of the hazard in situ.

When someone has fallen as a result of disrepair or damage to a pavement surface, they may be able to pursue a claim for personal injury compensation. There are some general ‘qualifying’ criteria, that must be met for a claim to be viable and we therefore need to investigate these issues with you. Essentially, we need to look at 3 key things:

1, When was the accident? Adults (over the age of 18 at the date of their accident) have up to 3 years from the date of their accident to pursue a claim. You are clearly within this timeframe, so this criteria is met.
2, How severe are the injuries sustained? A claimant must be able to demonstrate that their injury is sufficiently severe in order to warrant a claim. As you have had to attend Hospital and been left struggling to bear weight on the injured foot, it would seem that this criteria is also met.
3, The depth and size of the pothole in question. Case law dictates that a tripping hazard must be a minimum of 25mm in height or depth (1 inch in old money) to enable a claim to proceed. Therefore, in this case, we need to see some photographs of the pothole in order to be able to advise you further.

Please return to the site of the pothole and obtain a few photographs of the tripping hazard to email to us. If possible, use a ruler or tape measure to show the depth or height of the tripping hazard and send them to us at justice@direct2compensation.co.uk along with your name and contact number so that we can further consider this matter and advise you as to whether or not you are able to pursue a claim for personal injury compensation.

Given that the cause of your injury can be attributed to disrepair or damage on a paving surface, you appear to have a valid basis upon which to pursue a claim for tripping accident compensation.

Although the incident has been recorded in the accident book, we would also recommend taking some photographs of the flagstone and even a brief video clip showing that it is loose and can flip when stepped upon. You should attend an A&E unit and seek some medical attention in order to ensure that your injuries are checked and recorded on your medical records and then seek to pursue a claim against the landowner in question.

Notwithstanding the severity of your injury and the impact it is having on your ability to work and live a normal day-to-day life, we need to look at the cause of your injury and whether you would have any prospect of attaching negligence and liability to a 3rd party should you pursue a claim.

In this case, we do not believe that you would be able to succeed with a claim. The tree branch is likely to have been recently broken and whilst the local authority would likely have a responsibility to remove the loose tree branch, they would only have that duty once the issue had been reported. As such, the local authority is likely to deny liability robustly stating that the branch hadn’t been reported, so they had no way of knowing it was in situ. Further, although your efforts to remove the danger is laudable, you were not compelled to do this and the courts would be unlikely to see that any party had failed to act in a way that could have prevented your accident.

ok thank you for your swift reply and good explanation

As you have been reporting the issue to the landowner (housing association) and they have failed to take any action, it may be possible to establish that they have therefore been negligent and to succeed with a claim for personal injury compensation. Certainly, our Solicitors would be keen to review this matter and advise you as to any potential claim against the housing association for your injuries and costs.

The key thing to do is to ensure that you have photographic evidence of the overgrowth and debris to accompany both your previous reports. You should also report your recent accident to the housing association. This will provide you and your Solicitor with the evidence needed to enable a claim to proceed should it be viable to do so.

If you would like our Solicitors to advise you further, please make further enquiries via our website or call us on 01225430285.

It is hard to advise on such a matter, as it is unclear as to whether the delivery firm have been negligent. Clearly, leaving any item on the step of a property where someone with limited vision resides is dangerous. However, the question could be whether the delivery firm knew or should have known that the resident in question (your sister) had limited vision as it is a standard practice for deliveries to be left on steps of properties if someone is not in at the time a delivery is made.

Do you know if your Sister had ever reported her partial sight to the delivery company?

In this case, the fact that the checkout operative asked you to check the product price is somewhat of a red herring as it is not relevant to whether or not you can make a claim for compensation. You mention that your shoe stuck to the floor and that the person who helped you had commented that the floor was a problem. With this in mind, if the incident was recorded in an accident book and the store are aware of the matter, you should contact us for further help to see if you can make a claim for compensation.

The property management company or building owners have a duty of care to ensure that the property and surrounding premises is inspected periodically and that any maintenance issues or areas of disrepair are actioned in order to minimise the risks of injury. In this case, it would seem that you have valid grounds to pursue a claim for personal injury compensation.

If you haven’t already done so, ensure that a report of your injury and the faulty/disrepaired decking boards is logged with the building owners and ideally take some photographs of the broken decking and of any injuries that you have sustained.

The courts would be highly unlikely to agree that a manhole cover being on a gradient was unduly dangerous or negligent, so on that particular issue, there would be no claim.

However, if the cover itself is faulty or hazardous, then a claim may be viable. However, it would seem unlikely.

It is unclear at this stage as to whether it would be possible to pursue a claim for personal injury compensation in this matter. Much will depend on the cause of the incident – the log you mention, and whether it has been discarded by an unknown party or whether it has been placed as a formal obstruction to access by the management of the housing estate.

In this case, we would need to view some photographs or video footage of the accident site showing the log in situ. Please can you forward such footage to us via justice@direct2compensation.co.uk and include your name and contact details so that we can review this and advise you further.

Unfortunately, even with the severity of your injury, the scenario you describe here would not lead to a successful claim against the local authority in our view. The cause of your fall being wet leaves on the ground is not something that the courts would deem a local authority to have been negligent and therefore liable. Leaves falling from trees in Autumn and Winter is a naturally occurring issue and although local authorities undertake road sweeping and have cleaning staff, they are not able to or expected to ensure that all fallen leaves are removed – indeed, such a task would be impossible with the way the wind blows the leaves around and further leaves will fall in any event even after previous leaves are removed.

Is the wooden door stopper secured to the floor or movable? If the door stopper is secured to the floor and maybe considered to be a tripping hazard, we might be able to assist you with a claim.

If you can provide photographs of the door stopper, please email them to us at justice@direct2compensation.co.uk along with your contact number and we’ll review this matter and advise further.

We may well be able to assist you with a claim and would like to speak with you to find out a little more about the accident so that we can advise you further. We need to know when the incident happened and where and discuss the accident with you. You mention the surface of the slope being wet, if there was no hazard warning or if the surface was unduly wet, you are likely to succeed with a claim.

The fact that you wanted to leave the accident site and get treatment is not a problem, indeed it is a normal response. If you didn’t record the details of the accident at the time with a representative of the shopping centre, you should try to get something on record with them in writing.

Please call us on 01225430285 or request a call via our website so that we can discuss this matter with you and advise you accordingly.

The most important action after an accident such as yours is to ensure that the matter is reported (in writing) to the person or organisation responsible for the accident site. Any such report should include as much information as possible regarding the incident, including date and time, location, cause of the injury and a description of any symptoms. Ensuring the matter is reported protects your interests moving forward should you decide to pursue a claim at some stage thereafter. I would also recommend that you obtain photographs of the accident site if relevant.

We would like to speak with you about the incident as we feel you may well have a valid claim, something we can assist with on a No Win No Fee basis. We would like to know a bit more about the area where you fell and what caused the fall so that we can advise further.

We appreciate you may be uncertain as to what you would like to do or whether you wish to claim, so contact us for a no obligation friendly chat about the incident and we’ll gladly explain your rights and options so that you can make an informed decision that suits you. You can reach us on 01225430285 or use our website to request a call from us.