Slip, Trip and Falls Compensation Claims – Your Questions Answered

323 questions have been answered below

Here you can find some examples of slip, trip and fall accident claims, our advice on whether we think the claim has a good chance of success and what to do next.

Comments & Questions

Read on for questions and advice about claiming...

Hi
I was in a uk restaurant recently. I was holding my 9 month old baby in my arms as I was about to be seated at our table, I slipped. I did everything in my power to stop my baby from coming in to contact with the hard tiled floor. I hit the wall behind me with my hip as I was jerking in mid fall and loss of balance. My baby hit his head on the high chair during the process. As I came to a balance, thankfully not having fell I saw the floor beneath us was wet through with a big puddle. I have a picture of this and the mark on my babies head. There was no hazard sign highlighting the floor was wet through. The whole thing was caught on CCTV and the restaurant was very apologetic and acknowledge the zero sign or that anyone came to see if we we ok until we had to highlight what had just happened.
The whole thing makes me feel sick to think of what could have happened had I fell at such force and the babys head hit the floor. I would hate for anyone to suffer as a result of such negligence. Due to the potential risk this posed do I have a valid claim based on this scenario?

Hi Claire

Thank you for the comment, i’m sorry to hear of your incident. As a father myself, I can appreciate how distressing it must have been for you when this accident happened.

Regarding whether or not you have a valid claim, it is certainly something that we can investigate for you and from what you say, the fact that the restaurant staff have taken you to a table where there is a wet floor, with no hazard warning sign erected would indicate that liability may well be against them. It would seem reasonable to expect that staff in a restaurant would clean the table before they take you to it and have a check around to make sure that the table and floor is clear. They should have noticed a spillage and at the very least erected a hazard warning sign and then informed you of the risk. In reality, they should have delayed taking you to your table for a few minutes whilst making sure that the area was safe and clean.

Hello I was at a nightclub and I slipped on the wet dance floor, fracturing my right hand and damaging a ligament. Due to this I have not been able to work over the Christmas period in my job, also it will affect my studies as a teacher at university as I am unable to participate in pe lessons and struggle to write. I was not drunk, even the hospital said so, however the nightclub simply took my name and a bouncer drove me to the hospital that night. Am I eligible for a claim? It’s stressed me out a lot obviously due to it being my dominant hand and not being able to work.

Also there was no wet floor signs or any warnings.

Dear Molly,

Many people wrongly assume that it will be almost impossible to make a claim for compensation if they have an injury whilst at a nightclub or pub. This is because people think that there will simply be an assumption from the defendants that you would have been drunk and therefore responsible for your own mishaps. As you have said, you were not drunk – but even if you were, being drunk is not against the law and therefore, if you are injured because of someone else’s negligence when you are drunk, you can still pursue a claim for personal injury compensation.

Your claim, as with all others will depend on whether or not it is possible to hold the nightclub liable for your injuries. The owners and management must take in to account all foreseeable risks of injury to their customers and do their utmost to minimise those risks and provide adequate warnings of the risks of injury. In a nightclub, it is foreseeable that drinks will get spilt and that if this happens on a dance floor, the area will become slippery and dangerous. With this in mind, many well managed venues now prohibit drinks from being taken on to the dance floor. In your case, the nightclub would have to prove that they have carried out adequate inspections of the area during the night and done their best to ensure safety for customers like you. You mention that they did not erect any signage and that there was no way of you knowing that there was a risk of slipping and being injured so badly.

We would be very happy to help you make a claim for personal injury compensation. It is good that the nightclub staff took your details and that they took you to Hospital as this will help to provide a paper trail that your solicitor can use to prove that you were injured where you have alleged and how you have alleged.

I very much look forward to hearing from you so that we can help you get your claim for personal injury compensation up and running. In the meantime our article on hand injury claims may be helpful and give you an idea of compensation amounts.

My family and I went out to dinner and my mother was getting buffet. and at the buffet table she slipped and fell on her wrist. There was wet floor signs up. But, her wrist is broke and she needs to get surgery. She has to be out of work for three months. Is there anyway she would have a claim that she can file or no because there was a wet floor sign up?

Hi Geri

When a hazard warning ‘slippery surface’ sign has been erected at the site of a slippery floor, it can often mean that it is unlikely that any claim for slipping accident injury compensation will be successful. However, simply placing a hazard warning sign in a known slippery area in and of itself does not necessarily absolve a business or organisation from responsibility if someone then falls and is injured. If an area is known to be subjected to a leak – so the floor will remain wet, simply placing a sign out is insufficient as a business would need to do more to ensure that people were protected from the risk of injury as much as possible.

In the case of your Mother, there are various things that could be in her favour – like the location of the sign, was it clearly visible before she had fallen? Was it obscured from view? What was the nature of the cause of the slippery floor? Here’s some useful information on whether or not you can claim injury compensation after slipping on a wet floor when a hazard sign was in position. You might also want to read our article on wrist injury claims.

I have slipped in the car park where I work on slate like uneven tiles !! They were wet due to the rain, no wet signs are ever used, I ended up going to hospital for a X-ray! I am now in a splint and have to attend a fracture clinic in two weeks time. These slate tiles have been on the risk register for the past few months as they are very slippery! I did slip a few months ago, but actually fell yesterday. Due to this being so close to Christmas I do not want to take anytime off work but as I work in a district nursing team i am unable to do my job. The X-ray could not see any broken bones at the moment but they have still put me in a splint due to my wrist being swollen and for review. Is this worth following up as this hazard has been highlighted as a risk for many months and nothing has been done? An incident has been recorded regarding my fall.

Thank you,
Jo

Thank you for letting us know about your accident at work. On the basis of your comment, there would certainly seem to be a case to be made against the employer/land owner regarding the materials used to surface the walkways/car park. Further, if the ‘slate like uneven tiles’ have previously been reported and are on a risk register, it would only serve to strengthen your claim.

We can’t of course, state anything with certainty at this stage as we would need to see photographs of the tiles in question but we would certainly be happy to investigate this matter further for you and put you in touch with one of our specialist injury compensation solicitors to discuss this with you.

I hope that this response is of help to you and we look forward to hearing from you.

Yours sincerely

Ian Morris

Hello,

Two days ago I was entering a nightclub toilet and fell on a really really wet floor. And unfortunately I doubt much of it was water! After landing on my hand and going for an X-ray I have broke my ring finger around the knuckle on my dominant hand. There was no wet floor sign and the floor was abnormally wet. But I probably did have slippy shoes on and surely they would argue I’d been drinking. Do I have a case? Thanks

Danny

Hi, thank you for discussing your situation with us.

We would gladly try to pursue this claim for you – indeed, we have just settled a very similar claim for a client who sustained a dislocated knee in very similar circumstances within a night club.

The fact that the floor was extremely wet and slippery with no hazard warning sign on display is very important here. Although you are right to indicate that drink may play a part in this matter, the fact that you’d either had a drink or were even a little drunk would not preclude you from being able to make a claim for compensation.

Going to a nightclub for a few drinks is a legal activity and as such, it is foreseeable that club goers maybe a little drunk. As such, the onus on the club to make sure that the facilities are safe, that signs are erected and floors are not left wet should be even greater than normal. If the 3rd party tries to argue that your injury was caused because you were drunk, they may be able to force you to have to admit some responsibility, but you would still have a claim.

Recently I arrived to work and parked on the top floor of a car park. On walking towards the stairwell across the parking bays I slipped and bruised my back and arm. I noticed that the car park were displaying the ‘caution slippery floor’ and ‘warning ice’ signs. Do I have a claim against the company for not ensuring the car park surface was not free from ice?

Displaying a hazard warning sign does not in and of itself absolve the car park company of a responsibility, but there is no definitive ‘rule’ regarding ice on pathways etc.

However, we would be willing to bring the details of your accident to the attention of one of our specialist Solicitors as we may well be able to assist. Given that your accident was within a paid for car park, it would give me far greater hope that you could succeed with a claim than if it were simply on a public footpath.

Please call us on 01225 430285 and we can then give you a better view of things.

My daughter 11 yrs was in outside play area of restaurant when it began to rain, no safety notice was erected and whilst jumping around she slipped and broke her ankle needing an operation and pins, do i have a claim?

Maureen

I am very sorry to hear about your Daughters injury. It sounds nasty and very distressing.

There could well be a claim here, much will depend on the materials used in the play equipment, whether they were in good working order and whether or not they should have had non-slip surfaces on them and whether or not such a sign is needed.

Did you take any photographs of the play area? I assume given the severity of the injury, that the restaurant completed an accident report at the time of the incident?

last week my 7 year old granddaughter was walking into the school hall after lunchtime with the teacher and the other children when she slipped on the wet floor cutting her chin. There was no wet floor sign out. She had to go to hospital where she had to see a facial surgeon as the cut was so deep it was down to the bone she required stitches inside and also six outside and will have a scar. They said she was very lucky she did not fracture her jawbone or receive dental injuries. School are doing a full investigation with health and safety and county council involved and have admitted no sign was up. Can my daughter make a claim on behalf of my granddaughter?

I am really sorry to read about your granddaughter’s injury. It sounds very distressing for her. Your daughter can definitely pursue a claim on behalf of your granddaughter.

I had dinner with work friends at a local restaurant – as I was leaving I slipped on water that had gathered under a mat by the rear exit. I have deep internal bruising on my right shoulder and slight swelling on my right elbow. An accident form was filled out. I went to hospital next day as I also have a prolapsed disc which has been aggravated by the fall. I was also unable to work for 2 days and have my arm in a sling whilst at work. I am also right handed. Is there a case?

The details you describe would lead me to think that there is definitely a case here and that you have a decent claim for slipping accident compensation.

We’d be very happy to investigate your claim and get one of our specialist solicitors to work on this for you.

I slipped over in a shopping centre because the floor was wet. The centre had their roof windows opened and it had been raining. There was quite a lot of windows open and a lot of water had been pooling on the floor. After I fell, staff were busy putting hazard signs out, but there were none erected where I fell. The details were put in the accident book. As a result of the fall, I have hurt the top of my leg, shoulder and neck.

Have i got a claim?

On the basis of your description of the accident my initial view is that you have a strong claim for slipping accident compensation. The lack of hazard signs being erected prior to your fall would indicate that you have good prospects of succeeding with a claim here.

I was rushing to catch a train when I stepped onto it I slipped on excess rain water and no foot grips or nothing I fell in a splits motion and torn ligaments in my ankle and now suffer with sciatica due to accident in same leg.

The fact that you were rushing to get the train wouldn’t prevent you from succeeding with a claim for compensation, but it could be seen that the act of rushing has contributed to the fact that you slipped. In some claims for personal injury compensation, the claimant has to accept some level of responsibility for their accident and in rushing for the train, the defendant will likely argue that running or rushing is inherently less safe than walking. I am not saying that this will happen in your case, but you may have to accept a certain level of liability yourself – perhaps 25% or so. Here’s more information about claiming compensation when liability is in dispute. Much will depend on what evidence is available to support your claim and what was recorded in any accident book or incident report that was made following your injury.

Claims that arise after slips on the wet floors of trains, buses and other public transport are harder to succeed with compared to when someone slips on a ‘fixed’ floor, such as in a shop, as it is far harder for wet floors to be avoided and cleaned. However, it may well succeed if it can be demonstrated that the floor of the train had been wet for sometime and that as such, a hazard sign at least should have been erected.

I was walking through my local hospital when I slipped on food (yoghurt style) on the floor, banging my knee and causing damage to my wrist. This happened outside a store within the hospital. A member of the public shouted to the till operative that a man had slipped on something that had just fallen off her colleagues trolley. I completed an accident form in the store, but the employee denied it was from her trolley. It happened outside the walkin store in the hospital corridor.

You have done the right thing in terms of completing an accident book report. The fact that the worker has verbally denied that it was from her trolley is irrelevant as the Hospital will need to demonstrate that they have an adequate cleaning and inspection regime in place in the communal areas if they are to successfully defend any claim you make.

I slipped on a wet tile going into a hotel for dinner. An incident report was made in which it stated the cause of fall was due to a wrong mat down. There was no warning sign of wet tiles. I suffered damage to both knees and to my left side of chest bruising and cuts and shock has left me afraid of walking into places, am i entitled to a claim?

Your description of the accident and comments regarding the contents of the accident book report would indicate that you have a good chance of succeeding with a claim.

Under UK law, to succeed with any claim the claimant must demonstrate that the defendant was negligent and that it was their negligence that lead to the accident and subsequent injuries. In this case, the provision of the incorrect mat on the floor and a lack of hazard warning signs to mark the wet area is likely to be seen as negligence.

I was in a restaurant with my family a month ago having a meal. I had finished my meal and then I went to use the bathroom.

As I was walking back in through the door to the dining area of the restaurant, I slipped. It happened so quickly – there was a big plant in the corner as you come back in from the bathroom and I caught on to it when I slipped. I felt my left wrist crack when I fell.

When I slipped the floor was not wet but a few people that I met that have been in there said the timber floor is really slippery. I went to the hospital that night and found out that my wrist was broken. I’m out of work a month now.

I have put in a claim to the restaurant only recently, but I’m not sure if I will have a case. An Engineer has to go in to examine the floor first. Do you think there is grounds for a case here?

There is certainly grounds for a claim for slipping accident compensation here, but whether or not you will succeed will clearly depend on the contents of the report from the engineer in relation to the floor surface.

If the engineer finds that the floor is dangerously slippery you are likely to succeed. Do you recall seeing any hazard warning signs anywhere near the area where you fell?

It would also be wise to see if any of the people who mentioned to you that they found the floor to be slippery are willing to provide witness statements confirming their opinion/experience of the restaurant floor. In any claim for compensation, the claimant’s prospects of success with the claim will increase greatly if they can provide their solicitor with strong ammunition to use in the claims process. Here you can read more about having the right evidence to support your claim.

Thank u for your advice, no there was no warning signs where I slipped, they did not have a first aid kit in the restaurant which I think they should have.

The lack of any hazard warning sign may provide further strength to your claim, but a supportive engineers report would in my view be of far greater importance in achieving an admission of liability.

Good luck with your claim for slipping accident compensation.

Thank you

I was in a pub & I went to the gents toilets. I didn’t notice the floor was soaking & no warning signs were present. I fell over resulting in me badly hurt my back. Causing me restless nights and frequent terrible pain.

Did you report your slipping accident to the staff working in the pub? If you didn’t and it only happened recently, you should contact the pub in question immediately to report the details to them.

Given the lack of hazard warning signs on display you should certainly contact us to allow us to investigate your slipping accident compensation claim further.

I have had back issue for a few years nothing to serious, a year ago i tripped and fell to the ground due to some discarded cables. The company has already admitted liability.

However, the medical report indicated it has been made worse by the accident but only by 6 weeks. I have been off work for 4 months i returned for 5 weeks but the pain continues to worsen i am now off work until i am seen by a specialist.

i have been told i will receive £900-1500 in compensation, as they will only consider the 6 weeks period and nothing after that – surely this is wrong?

Are you using a specialist personal injury solicitor to pursue your claim for tripping accident compensation? If so, you should seek detailed explanations from them as to why they cannot seek a better settlement for you. Our article on claiming for pre-existing injuries may also be of help.

If your medical records contain a history of regular attendance with your GP for back related problems or even a few visits due to back pain, it will make it harder to justify the fact that this one incident has caused all of your problems. However, if your medical records show that you are usually well and are not caused to take months of work, your Solicitor could use that to ensure that your settlement is fair.

When a settlement value is estimated, your Solicitor would send your medical evidence, medical report and evidence to a Barrister who would then give guideline settlement values. You need to make sure that your Solicitor is aware of your concerns and if you are not happy with the contents of the medical report that stated that the accident had only caused 6 weeks of trouble, then you must make it known that you disagree with the same.

I was recently out with some friends in a bar. Our wifes had just popped to the toilet. So me and my friend decided to go down stairs to the bar. In doing so i was walking down the stairs and i slipped on one of the steps which was wet. And smashed my back against the corner of the step. This caused me to be in pain for a couple of weeks i had to have a few days off work as i couldnt even get out of bed. I went to the hospital a few days after and they said i had done nothing serious just bruising and swelling and this will be painful for a week or so. I did not report it to the bar manager at the time as it was the last thing on my mind. Would i still have a claim?

It is understandable that you did not think to make a report of your injuries after slipping on the wet step. We commonly hear from claimants making claims for slipping accident compensation that they didn’t think to report their accident immediately through a mixture of embarrassment and not realising that they had suffered a nasty injury until a few hours later.

You can still seek to pursue a claim and I would strongly advise you to contact the bar in question, even at this late stage, to make a report of the accident. You should advise them of the day and time of the accident and if you have a witness (such as your friend), you should also advise them of the witnesses details. I assume that when you presented to the Hospital that you advised them as to how the injuries were sustained and this will be noted on your medical records.

We would be very happy to present your claim enquiry to one of our specialist Solicitors in order that they can consider the full merits of your claim and advise you appropriately.

I slipped over in a garden centre restaurant on a wet patch. After being helped up by other people sat down, my husband came to my recuse after being told. I have broke my ankle and torn ligaments in my foot. I have had my leg in plaster since the 14th Feb taken off on the 19th for a boot. Which l need to wear for 6 weeks and my ligaments will take up to 4 months.
It was put in the accident book and they said it’s also on their camera.
No one asked if l was ok from the staff. Until a member of the public told them how bad of a fall l had but then it wasnt even passed on. I said to the staff member it was wet she said it doesn’t look wet but my jeans were wet. Then they put a cleaning in progress sign but didn’t ask if l was ok.
We asked to see a manager but he was not there so a supervisor came and took the report.
Should we approach the owner of the Garden centre first or go with a solicitor?

It sounds as if you have a valid slipping accident claim and we would like to help you. The fact that a cleaning in progress hazard sign was erected after your fall indicates that there was a spillage or pool of water on the floor at the time. The lack of signage prior to your fall would give strength to the prospects of succeeding with your claim.

You do not need to visit the garden centre or discuss this with them as the matter has been recorded in their accident book and medical treatment has been received. This provides all the evidence needed at this stage and there is nothing to be gained by you contacting the garden centre.

I would be very happy to explain things to you in detail over the phone.

I was having dinner at a popular pizza chain. I took my daughter to the toilets and noticed a large amount of water on the floor where a drink must have been spilt in front of the door I needed to get through. I point this out to staff that it needed clearing up. I lifted my daughter over it then tried to step over it and open the door. I had put my daughter down and she then headed for some steep steps I told her it was the wrong way as she turned she must of had water on her feet, she slipped down the steps (marble) and has now broken her collar bone.
She is 3 years old and has to stay off nursery for 4 weeks. As a single mother who works full time I am not sure what to do about work, paying for her nursery etc …
Do I have a claim here?

The fact that you had to point the water out to the staff and advise them that it needed to be cleaned indicates that the pizza restaurant may have been negligent.

The restaurant has a duty of care to ensure (so far as is practically possible) that they provide a safe and secure environment for customers and this would include a regular inspection and cleaning regime within the restaurant. If their staff have failed to adequately ensure that the area is safe, they could be liable and your daughter’s claim (an occupier liability claim) would have a good chance of succeeding.

If we were to succeed with this claim, we would obtain a settlement for the injury and also be able to recover any lost income and losses incurred by you (including nursery fees) by way of the special damages settlement element of her claim. Please see our article on collarbone injury claims for more details.

My family and I were eating at a Burger King last night and the kids were playing on the outside play ground and I was sitting at the concrete tables they have out there, and my 2 year old son was coming to me and he fell over the concrete that wasn’t paved right and was uneven and he hit his forehead on the concrete table, he has a huge knot on his forehead and I had to take to him to the hospital. They said it was a head injury and he has a hematoma that should go away on its own. I reported the incident to Burger King and we both took pictures. Do I have a claim against them?

There could well be a valid tripping accident claim here, but it will depend on the nature of the tripping hazard and condition of the paving slabs that your son tripped on.

You have done the right things in reporting the accident to Burger King staff and in taking pictures. We would very much like to view the pictures of the defective paving area as this will allow us to advise you as to whether or not a claim can proceed.

I tripped over an unsafe hazard on a cafe restaurant walkway, no signs or warnings. I had a very bad and hard trip, almost fell but my husband caught my arm to keep me from falling. I got injured, tried to contact owners twice no return calls, went to urgent care, now I don’t know what to do.

You should write to the cafe in question to outline what happened to you and where you had your accident along with the lack of signage or warnings. This will put them on record as being made aware of an accident.

Regarding your rights now, you could seek to make a claim for compensation against them for failing to provide a safe and secure environment for the customers. With this in mind, did you take any photographs of the accident site showing the unsafe hazard? If so, we would like to see them so that we can advise further as to whether or not you would have a valid claim against the cafe.

My father was having a weekend break at a UK hotel recently and slipped on some egg on the floor while at the breakfast buffet. He did not get any names of witnesses but it was reported to the duty manager and put in the accident book. On returning home, he visited A&E as his back was still in pain and it emerged he had fractured his spine. I’m concerned how this will affect him in future as he in now 64. Would he be successful in claiming?

We would be very happy to assist your Father with a claim against the Hotel for his. Your Father took the correct action in reporting the accident to the Duty Manager and the Hotel acted properly in recording the details in an accident book.

Whether or not your Father would succeed with a claim would depend on what kind of defence the Hotel could mount. Therefore, it is not possible to guarantee that he would succeed with claim for compensation although my initial view is that he has a reasonable chance of succeeding. Due to their nature, spinal injuries can attract fairly substantial compensation amounts.

I had a slip on holiday, due to a fridge leaking water, the water was on a marble floor and very hard to see, it was the same for another three days after I reported the accident, there was a sign but a good four foot or more away, it was not seen until after I fell, I’ve damaged my rotate cuff and got tissue damage. Can I go forward with a claim?

Much will depend on where your accident happened and whether it was within the UK? If you were overseas, you may be able to pursue a claim if you had booked the accommodation through a registered UK tour operator.

The cause of your fall and injury would certainly merit a claim.

Hi I was walking in my high street yesterday when I slipped and fell backwards on cooking oil that had thickened it had been poured down a drain and was overflowing and was all over the edge of the road, I have been to the hospital and have got tissue dammage In my back how do I take this further?

To take this further you need to be able to identify which business or person had poured the oil down the drain. You need to report your accident to the business in question and I would recommend that you contact the local authority to report the incident as well, as the business that did pour the oil down the drain is in breach of the correct manner for handling such items.

I was walking through Wigan North western train station and I slipped on some food on the floor.
I landed on my knees and my right hand. I got up and an employee of the train station just came over and cleaned the food away, no apology or to see how I was.
I have hurt my knees, my wrist and my back is hurting and my right side.
I spoke to another member of staff who put everything in their accident book online and told me they would retrieve the cctv. Virgin will confirm everything in writing to me.

You can certainly pursue a claim for compensation for the injuries sustained here. Whether or not your claim would succeed will depend on whether or not the defendant can demonstrate that they have an adequate cleaning regime in place. Given that you slipped on spilled food would provide a good starting point to argue that their cleaning regime is not adequate.

Hi I was walking home from school yesterday with my friend carrying my daughter and on the footpath there’s a crack and gap. I went over on my ankle and had to twist myself to try and save my daughter. I have been to hospital and have tissue damage in my neck and knee and swelling on my elbow, can you give me some advice?

Please forward some supporting photographs of the cause of your injuries (the crack/gap in the footpath) to us and we can then advise you as to whether or not you can pursue a claim for compensation against the relevant landowner for the injuries that you have sustained.

Hi, 9 days ago I fell down some varnished wooden stairs in a restaurant. There was no handrail just a bannister. CCTV has been captured and injury recorded in an accident book.

I was the 3rd person that evening to fall, I went to A&E and had x-rays. When I fell, I landed on the edge of bottom step inuring both shins. In my left leg I have bruising and sensory loss with soft tissue damage and in my right is soft tissue damage.

The CCTV and accident book record will provide excellent evidence to support your claim.

Our view is that you have a strong claim for compensation here.

I slipped down some stairs on a wet floor in a restaurant. There was no wet floor sign or any staff that were concerned enough to check on myself or note the fall down. I have sent an email to the company to inform them on the fall and have witnesses. Is there other steps I should take?

You have done the right thing in emailing the restaurant. You should also ensure that your injuries are noted by a medical professional (your GP or Hospital).

We would be very happy to assist you further and think it would help for us to speak with you about this incident. Our initial view is that you have a valid claim for compensation and invite you to call us on 01225430285 or use the start a claim page on our website to get the ball rolling.

I slipped in a very busy local bar on ice from somebody’s jug of cocktail, there wasn’t any wet floor signs as it was a busy pub. I’ve been in and out of hospital for two weeks had two operations currently in a cast and might have to have a third operation in three months time when one side of my ankle has healed. I’ve snapped my ankle and fractured it in three places resulting in an external fixation then internal fixation plates and pins. Just wondering if the pub would accept liability? The security and management helped me downstairs secured my ankle with an ice pack and put me into a taxi to hospital.

There is no way of knowing whether or not the pub or brewery would accept liability without going through the claims process and having a specialist solicitor pursue a claim for you.

We currently have clients injured in the exact same manner as you, with the same severity of ankle injury. A large number of such claims are succeeding with liability being admitted. The pub in question certainly has questions to answer with regards to a lack of hazard warning signs, cleaning regimes and what steps they take to minimise the risk of such injuries.

Our article on ankle injury compensation might be of interest, and we’d happily discuss things further with you if you give us a call.

I lived-in with my boyfriend at his workplace (with owners full permission) and fell downstairs because the carpet underlay was worn out and fell off of the stairs. I was hurt a little but my phone was badly damaged because I fell on it. The carpet had been flagged-up to the owners years before but they didn’t replace it (until I fell).
I want to claim from his employers because they knew that the stairs were not safe and we had no other stairs to use.
I want to claim for my watch and phone.
What law do I use and how do I do this please?

You are likely to have to use the small claims court to recover the costs you believe that you have incurred because of this incident.

Does drinking alcohol for example at a wedding affect any claim for compensation? The fall was at the end of the evening the establishment was badly lit and had uneven steps which i was unaware of. I required an ambulance and hospital stay after suffering a fracture and dislocation of my left arm. I am still under the doctor and hospital and may require an operation. Because it was a wedding obviously I had drunk champagne and some wine – will this make it more difficult to claim? I was not drunk.

It is not illegal to consume alcohol and as such, having consumed alcohol does not prevent someone who is then injured in an accident from making a claim for compensation. However, if it is shown that the amount of alcohol consumed has contributed to the accident, a claimant will be forced to accept an element of ‘contributory negligence’.

In your case, whether or not you can succeed with a claim for compensation will depend on whether or not it can be shown that the premises that you attended for the wedding had been negligent.

Was leaving my mates flats and as I was coming down the stairs I have slipped and think sprained or bruised my wrist and have shooting pains in my foot, from the looks of things it looks like the care taker has just finished mopping and there was no sign out out to warn anyone. I also got my friend to record it after on my phone to show that here was no sign. Do I have a claim?

Yes, it would appear that you do have a valid claim for slipping accident compensation for the injuries you sustained. The failure to erect a hazard sign is something that could well force the management company who have responsibility for the cleaning of the stairwell to admit liability.

I got the DLR train back to my house and it was raining. The floor was wet and I slipped down the last set of steps breaking my hand which I have had to have surgery on and a week off work. I have also been advised that I cannot drive for at least the next 6 weeks so when I go back to work I will have to pay for transport, either the train or taxi. Am I able to claim compensation for this? The steps are awful and steep. There is a lift but this is often out of order and seems very unsafe.

Were the steps that you slipped on undercover? If they were undercover, but wet and had no warning signs or non-slip surface, you may well have a valid claim for compensation. Claims for slipping accident compensation will succeed if it can be shown that a business or organisation has failed to mitigate against the risk of a foreseeable accident. Therefore, if the steps are undercover, but wet from people treading rain water on to them, it would be foreseeable that the steps could become slippery and therefore hazardous. As such, it would be expected that the people responsible for the management of the area should erect hazard warning signs to indicate that the area may be slippery and dangerous.

If the steps were situated outside without any cover, claiming compensation for injuries sustained in a slipping accident would only succeed if it can be shown that the steps have no non-slip surface.

Did you report your accident and the injury to the relevant people? What was their response? If you can elaborate further, I can advise you as to whether or not you can pursue a claim for slipping accident compensation. If you’d like some info on hand injury claims and possible compensation amounts we’ve an article here.

Hiya I was leaving a public house to get in my taxi in pub carpark, & I slipped on ice & broke my humerus, I did have a drink but I wasn’t intoxicated, do I have a claim?

Have you reported the accident to the pub? Has a written record been made?

I live in a rented house though Thornley groves. I reported a loose carpet in the hallway in October 2018. Ive repeatedly tried to get them to fix it.

Last week I fell on to the radiator as my foot got caught. My arm was very badly bruised. Pictures taken.

If a hazard to health – such as a loose carpet – is reported to a business or responsible party, they are on notice and have a duty of care to repair the problem or remove the hazard. If they then fail to act on this notice, they will be liable if someone then goes on to suffer injury as it is negligent to not act on a report of a possible hazard.

Please email the photographs and your contact details to us via justice@direct2compensation.co.uk and we can then help you make a claim for compensation against the landlord.

I was walking outside to the store at work in heavy rain and icy conditions where I slipped stepping up onto concrete step which has an anti-slip bar in place but the area has build up of water with no proper drainage in bad weather conditions. I broke my right shoulder and still unable to work now 3 weeks.

Has the incident and cause been reported in your employers accident book? If so, you could pursue a claim for compensation.

I recently had a fall at my rental property due to a company leaving a blocked drain. They left after just one attempt to clear it and had run out of water. They left grease and slime in the rear yard. I am the owner and badly hurt my wrist, right knee and was badly shaken up. I also ruined all my clothes and boots. I have complained to the companies involved as I was concerned for my tenants safety. Can you help?
Thanks

You have a potential claim. To succeed, you’ll need to provide supporting evidence that the contractors left the mess (photographs, witness statements etc) as such evidence would be needed to support any claim for personal injury compensation and allow our specialist Solicitors to prove negligence against them.

I was at a hotel party and my heel got caught in a ill fitted dance floor edging and i fell. Told the manager and he just laughed. I have a photo of the poorly fitted gappy dance floor edge.

Having viewed your photographs, it would appear that the dance floor was poorly constructed and the gap is clearly visible. As such, liability may well attach in a claim for compensation. To succeed with the claim, you need to make sure that the incident has been reported – I appreciate that you verbally informed the Manager who didn’t take the matter seriously. As such, you should put a report to them in writing (email), listing what happened and what injuries you have.

We look forward to speaking with you further to help you make a claim for compensation.

I was wondering if I would have a slip claim?

I live in a housing association small block of flats in Warwick and we have a communal area of stairs up to our main front doors – 4 flats in one block. We pay grounds fees which include cleaners to clean the communal area including moping the stairs.

I had advised my housing officer that the stairs had been cleaned and left covered in far too much product which made the floor and stairs ridiculously slippery and dangerous and thought it best to advise her before someone got help as at this point there would be no wet floor signs down and it would stay this slippery for a long period of time (sometimes over a day).

I entered through the communal area to my front door and on my way up the stairs managed to slip quite badly and land on my knees. I have twisted something in my back and injured it making it very hard to even stand. Immediately I noticed there were no wet floor signs again and the floor was saturated. I have further photographic evidence of this which is time stamped. I then proceeded to contact my GP as my back is in agony and it has begun painful contractions which I require medical attention for. I am seeing my GP tomorrow morning for further examination and to be provided with strong pain medication.

I usually would not try to make a claim for something like this and have never attempted to in the past but as I’ve said I am 8 and a half months pregnant and have a 4 year old living with me currently and find this situation to be incredibly dangerous for myself and children.

The scenario you describe indicates that you have a valid claim for compensation to be made against the housing association and their contract cleaners.

I slipped on concrete internal staircase in the local multi storey car park. there was a lot of rain water on the stairs and a leak dripping through the ceiling. It rained a lot overnight. No yellow hazard signs out. I lost my footing and fell down on my bottom hard and slid down about 3 stairs before I could stop myself. My colleague was with me I was shaken. She took some pics of the stairs and there is CCTV in the stairwell. My coccyx area lower back is stiff and painful. I reported this in my employers accident book. And sent a ‘Contact Us’ message via the car parks website. I’m going to my GP tomorrow if poss. Should I write a letter to the car park company too? No idea if I will need to claim or not?

It would certainly be a good idea to make sure that the car park company are aware, so duplicating your reporting of your slipping accident to them in writing as well as via the car park company website would be wise.

With regards to the injuries you have sustained in this slipping accident, my initial view is that you could well have a valid claim for compensation. It would seem that the water issue is not a new one and that the leaking roof would surely have been known to the management of the car park. As such, for them to erect hazard warning signage on the stairs is the least you should expect.

If you’d like to make a claim for slipping accident compensation, we would be very happy to assist you.

I fell down a single step in a hotel room a year ago and landed on my knees. I have been suffering with lower back pain and meniscus tears to both knees since taking forever to heal.

I didn’t get a copy of the accident report I completed at the time but I have found reviews for the hotel where it is stated that the steps in the rooms are dangerous. Are the hotel liable as there were no warnings of the step, just a strip of wood which was the same colour as the furniture in the room.

Claiming compensation in the scenario you describe is possible, but as you may appreciate, not always easy.

A step in and of itself is not a hazard and the fact that you had not seen the step does not necessarily mean that you have a valid claim. However, if we can show that the steps were hard to see and that a warning sign or clear marker should be in place, you may have a valid claim. Do you have any photographs of the step?

Hi, I was out in a local bar two weeks ago and slipped on a wet floor, straight down onto my knee. Didn’t report it but know the exact timeframe and place, if that would be any use for cameras etc.
I attended A&E the next morning as my knee swelled over night and I couldn’t bend it, I’ve been off work for two weeks due to pain. I’ve had a follow up after 10 days with hospital and nothing is broke and they don’t think their is ligament damage but I need to attend physiotherapy.

You should immediately contact the bar in question and make a report of your accident and the injury. If you state the date and time and explain that the floor was wet and there were no signs, that would be a good move.

You do have a right to make a claim for compensation against the bar as it would appear that they have failed to minimise the risk of injury by allowing the floor to become excessively wet with no hazard warning signs. Start your claim via our website and we’ll call you to explain the process and answer any questions you may have.

Hello,

I was out on a night out about 4 weeks ago (I’m a student) and I was drinking so I’m unsure if I’m able to make a claim because of this factor? But in the club they have metal stairs that get very slippy from spilt drinks etc. I slipped and fell trying to pick a girl up who had also fallen ( I don’t know this girl or who it was) I injured my left foot and went to a walk in centre a couple of days later unable to walk, they took an x-ray and it turned out I fractured my foot. I wonder if you could tell me if I have grounds to claim. I didn’t contact the medical team within the club or report it in the incident book when I did it does this make a difference?

Thanks.

You should contact the club staff – even at this late stage, to report what happened and to ask them if they have any CCTV footage of your fall.

Whilst being drunk may have contributed to your fall, it would not prevent you from having the right to claim compensation.

My wife has just taken a serious fall over faulty carpet in a village hall. The result is a broken hip and weeks of recouperation. My initial view was that the carpet which was a temporary cover was not properly fixed. Annoyingly no one called an ambulance until I arrived about an hour and a half later. No accident form was produced and she was moved from the floor to a seat even though she was in agony. I have reported the incident to the local parish Council. My wife is 69 and in great health. She was operated on yesterday.

It would appear that the carpet was a tripping hazard and an accident waiting to happen. Rolled or raised carpet edges are a serious tripping hazard and the injuries caused in such accidents can have very serious consequences such as those faced by you and your wife.

We would be very happy to assist your wife with a claim for compensation. Whilst she would obtain a financial settlement if she were to succeed, she would also be able to recover the costs of rehabilitation therapies and any costs for home care or any assistance you may have to provide to her during her recovery period.

Our article on hip injury claims may provide you with more information.

I was walking down the railway steps on a bridge when I slipped because it was wet. I was slightly intoxicated! would I be able to claim? My left ankle was broken and I am still in pain. The railway company has removed the bridge away to revamp it.

If the bridge was outside and was wet through rain, you are unlikely to have a valid claim – unless the surface of the steps were damaged and in need of repair. If however, the steps were indoors or undercover and were wet with no hazard sign on display, you may well have a valid claim.

You mention being a little intoxicated. Whilst this would not prevent you from having a right to make a claim, it could be taken in to account in whether you would have to accept an element of liability or contributory negligence.

I slipped and fell down wet stairs in a bar and broke my ankle in three places, I had to have surgery I now have metal plate and screws on one side and a wire on the other side of me ankle due to the fall. Would I have a claim?

I assume that there were no hazard warning signs in place on the stairs to warn of the risk of slipping? If so, you have a valid claim and could pursue this with us. We’ve an article on ankle injuries and potential compensation amounts you might like to read.

Hi, I was in a restaurant recently and I was going to the toilet and I slipped on a greasy floor and hit my back on the corner of a half height wall on the way down. I have sprained my wrist and have huge bruises on my arm and on my back. There was no hazard sign but I got up and went to the toilet as I was embarrassed when I came out the sign was there.

Although a sign was erected after your fall, as it was not there when you fell, it should be possible to hold the restaurant liable due to the unmarked greasy floor. It is good to note that an accident book report has been completed in this matter and I would strongly recommend that you make a GP appointment at the earliest opportunity to discuss your injuries and pain.

Whilst you clearly have an ongoing serious back issue, you can still pursue a claim for the exacerbation of your pre-existing injury and the new soft tissue injuries you have sustained.

My dad fell at KFC after being forced to walk over an iron bar as disabled space was blocked. He broke his wrist and banged his head and lost vision in his eye. They will not take responsibility.

Has your father been represented by a specialist in personal injury compensation in this case? At this stage, I am not sure whether or not he has a valid claim but we would like to speak with him in order to find out a little more about his accident and offer advice.

I had left my local nightclub at 3am and had consumed alcohol (small amount) I was waiting outside for my friends to come outside and I twisted my ankle in a drain that wasn’t covered right outside the nightclubs door my ankle is severely painful and can’t put weight on it whatsoever it’s swollen and I’m currently seeking medical advice I’m wondering is there any claim that I can take against that drain not being covered and my ankle twisting and being damaged by that hole.

You can pursue a claim in this instance and we would be happy to look further at it. To take this further, we’ll need some evidence to support the claim which would include photographs of the drain cover and ideally, details of to whom you have reported this accident (the nightclub) or witnesses that saw the accident.

I moved into a property 8 weeks ago which has been converted into three separate flats. There is one main front doorway to ground level. Once the front door from the outside there is an unusual slope downwards for approx 10ft before stairway up to my flat. I slipped on this down slope (laminate) fell forward put my hands out to prevent my head impacting with the bottom step and fractured my wrist in two places. I am now in a cast. There is a mat in place but this doesn’t cover the the area from the door to the first step. The mat is approx 6ft.

This is a period building that has been converted and the slope is approx 10% fall. To complicate matters the flat is rented to my employer who has allowed me to stay in it (at cost) as I am relocating to the area.

Do I have a claim and if so who would be responsible?

There is a potential claim to be pursued here, but without knowing a little more about the slope and why you slipped (was it wet, highly polished etc) and whether there is any warning sign erected regarding the slope, it is hard to be certain as to whether or not a claim could proceed.

Any claim would be made against the owner of the building and the insurance cover that they have on the same. Therefore, if your employer owns the building, the claim would be against their insurance cover.

If you would like us to look further at this for you, please forward some photographs of the surface showing the slope and advise us as to whether the floor was wet, highly polished and if there are any warning signs present. Our article on wrist injury claims might give you some useful further information.

I slipped and fell on my back on a wet porch floor leaving my daughters creche. The main door is left open and wet was caused due to rainfall. There is a towel laying there that they have tried drying the floor with but no sign, I hurt bottom my back and elbow, possibly causing bruising. Should I make an appointment with my doctor? I reported it as soon as happened my telephone to creche, I don’t know if they recorded it or not.

There is a valid claim to be pursued here for the injuries you have sustained as a result of your slip and fall. Given that the creche knew that the floor was wet and had tried to dry it with a towel, they have no excuse for not placing a hazard warning sign out to warn you of the risks present on the wet floor.

You should definitely make a Doctors appointment to discuss your injuries and make sure your Doctor understands that you slipped at the creche and you should follow up your phone call report of the incident to ask if they have made a proper accident book record of the incident.

Hi, I was on the way to work, very early in the morning. I cut the pathways passing the Chinese restaurant and I slipped on some oil spillage and landed on my knees and right hand, spillage was in front of the restaurant. There was no one there, restaurant looked like it is closed but there was few metal bins next to the main doors , no yellow sign has been displayed, I think I might have my finger fractured. At first I got up and left but then turn back and took photo of the spillage. Should I claim a compensation from the restaurant if my finger is fractured?

As you have slipped on oil that the restaurant appear to have spilled or allowed to leak on the public footpath, you would have a right to seek compensation from them as they would be the liable party in this slipping accident scenario.

You did the right thing taking a photograph of the oil as that gives useful evidence to support your allegation of their negligence. You should also report the accident to them and complain.

If you would like to make a claim for compensation in this matter, please call our offices on 01225430285.

I was out delivering whilst at work so was wearing standard issued Safety shoes.
I had to go down some steep council steps set on a grass hill. The grass had recently been cut and there was piles of grass cuttings on the steps I slipped on these and severely broke my ankle and leg, I will now be permanently disabled. There was also no handrail on the steps.

Are the council liable?

This is a difficult accident scenario in which to be able to attach liability or negligence against either the employer or the local authority.

The safety shoes you were issued would be deemed to be appropriate and there is not a realistic chance of holding your employer liable in anyway for this accident or for your injuries.

With regards to the steps and your slipping accident, there is no legal requirement for steps to be fitted with a handrail so that particular issue is a red herring. You mention that you slipped on the grass on the steps and that this had been left in situ after recent grass cutting. Whilst that could no doubt present a slipping hazard, our initial view is that the local authority would be unlikely to be held liable by a court should you attempt to make a claim.

I was out with my family at a trampoline park, as we were leaving the building there was a step I did not see and I tripped over it and broke my leg whilst 8 months pregnant. I’ve been in hospital for 3 weeks now, is there a claim in this?

It can be possible to claim compensation if you have fallen due to a change in floor height or a step that is hard to see and should be indicated with some sort of warning sign or hazard marking tape. In the case you describe, before we could advise you as to whether or not you could make a claim, we’d need to see some photographs of the area around the step and of the step in order to advise as to whether or not there is a prospect of pursuing this matter further.

I was having a shower in a hotel in England – and when getting out of the cubicle I slipped and fell (inside shower cubicle) – I ended up in hospital and after x rays was diagnosed with concussion and muscle strain in multiple sites and given medication. The base of the shower was plastic with no grips and no shower matt provided – and now it’s clear that when you add water and shower gel (which they provided) you get a total slippy surface – which i had not even considered before having the shower. I am unsure whether or not I have a claim – but feel that the base of the shower is a health hazard made worse by actually having a shower and using toiletries.

Did you make a report of the incident to the Hotel reception? Was an accident book completed?

Yes I did report the incident and requested that they provide a shower mat, and yes an accident report was completed.

The reporting of and recording the details of your accident with the hotel is important as it protects your interests and helps you should you decide to pursue a claim as there is evidence in place to confirm that the accident happened at the hotel.

We would be happy to present your claim to our specialist Solicitors for detailed consideration as we believe you have a claim that merits the same.

Hello I slipped down some external steps in a country park. There are no defects with the steps apparently. Something must have been wrong on the day because I slipped and went down 5 steps. The top step was slippery I noticed earlier. I was walking down with a service user. When I asked the worker at the park why were they slippery he said it was probably condensation.

To make a claim for compensation, the claimant needs to be able to identify a hazard that caused their fall or injury. In this case, you do not appear to be able to fully describe a hazard or defect and without such confirmation or evidence to support this view, it will be a struggle to claim compensation.

I fell down 12 concrete steps at my home address which I rent off the council, and there is no handrail on the steps. I hurt my ribs and I’m still in pain 4 weeks later.

There is no duty of care requirement for a hand rail to be erected on steps. Therefore, in your situation you cannot simply claim due to not having had a handrail to prevent you from falling. If however, a handrail had been in situ but was broken and never repaired or if you had requested a handrail due to mobility issues and one was never fitted or even discussed, a claim could be looked at further.

Hi. I slipped over on wet floor at a spa and injured my wrist. I’m unsure if there were signs but the floor was excessively wet and lighting low. There was also a stack of dry towels on the floor, as I slipped I saw something, not realising it was towels I stick my hand or awkwardly trying to miss the stack. I tore the ligaments and cartilage in my wrist requiring 8 weeks in cast, 3 months in splint and now I’m having surgery to repair damage. This has greatly hindered my ability to look after my disabled daughter, I’ve been unable to drive also. The fall was witnessed by a member of staff but I’m not sure if it was logged. I emailed the spa to inform them the following week. I went to A+E the following morning.

Given the injury you have sustained and the possible negligence by the Spa company, it would be sensible to make a claim for compensation for the injury you sustained as a result of slipping on the wet floor.

My friend said that when she had stepped out of the shower, she had slipped and fallen to her side towards the doorway, into the wall and that the door knob part (where the front piece latches into the other side) had sliced her shoulder and it cut her pretty bad.

There were no bath mats, no shower mats in the tub and no railing to hold on to. In fact, there was nothing slip resistant. I didn’t realise it at the time because who really looks at that when you rent a room for one night.

From whom did you rent this accommodation? Is it a hotel or apartment? You definitely should make a report of the injury and the other appropriate issues (no non-slip surface, no mats, floor towel, warning signs or handrails) to the accommodation owner or reception team.

I slipped over on something – I think it was a piece of pasty on the floor in the shopping centre. I fell backwards heavily and hurt my elbow and back. I’m now aching and stiff. I refused an ambulance, but filed a report at the time.

I am attending a GP tomorrow because I slipped Monday and today I feel worse. The centre employees wrote what had happened and took pictures but I didn’t as I was in shock and upset. I would think they have cctv.

You should not worry about the fact that you didn’t personally take photographs of the area as you have ensured that the incident was properly reported and recorded in an accident book. Therefore, evidence to support a future claim against the shopping centre is in place by way of their accident book record.

You certainly have a right to pursue a claim for compensation and we would be happy to assist you with the same on a No Win No Fee basis. Your claim will succeed if the shopping centre are unable to demonstrate that they have an adequate regime of checking for hazards and cleaning such hazards. To start your claim, please call us on 01225430285.

I slipped and fell down the exit stairs in the sealife centre blackpool resulting in a dislocated finger and possible fractures, attended A&E and received appropriate care to fix the dislocation since then my finger has been strapped up and immobilised. I have a follow up fracture appointment to attend to let me know if any fractures were sustained but without that I am still looking at at least 3-6 weeks strapped up and further complications after unstrapped with physio to try and regain movement back in my finger. Being a hairdresser I’m currently unable to work, do I have purpose for a claim?

Whether or not you can pursue a claim for the injuries you have sustained will depend on what caused you to slip and fall on the stairs in question?

It would be prudent to speak with us regarding the accident so that we can ascertain whether or not it is possible to establish negligence and therefore pursue a claim for you.

If we are able to pursue a claim for you, our specialist Solicitors would seek an award for the pain and discomfort of the injuries and also ensure that any loss of income – both now and possibly in the future – are recovered.

In August 2017 I was on holiday with my family in Cornwall at a holiday park, I was exiting a static caravan and put my foot on the steps that were made out of wooden decking and slipped down them and injured my back. I had to cut short my holiday as my back was swollen and bruised and couldn’t walk very far. I went to gp and was sent to hospital for X-ray, mri and had physio. I had slipped a disc and I am still having ongoing problems with my back. The incident was reported and photos were taken of the steps. The steps were covered in mud and slime and clearly you could see they haven’t been cleaned in a long time and no anti slip paint or anti slip material was fitted. A staff member came after I reported the incident and tried to clean the steps and mud and slime was flicked up the caravan. Photos were taken of the staff member and after the poor clean up. Would I have a case for a claim? Thanks.

There are certainly reasonable grounds to pursue a claim for compensation in this matter. Given the fact that you have reported the incident to the holiday park and taken photographs of the steps and also of the staff member cleaning them, there is supporting evidence to pursue the claim.

Please call us on 01225430285 so that our staff can take some basic details from you and prepare a claim enquiry form for our Solicitors to review your enquiry and advise you further.

I was attending a music event with friends at a local sports centre when I went to walk down the non-lit temporary erected stairs. As I got to the bottom, I realised (after putting my foot out) that the bottom step was missing, causing me to slip from a higher than usual height and twisting my ankle suffering a grade 3 ankle sprain with ligament damage and small fracture. Is this something I can claim?

Yes, you can make a claim for your ankle injury and the photograph you took would provide excellent supporting evidence for your claim.

We would like to speak with you regarding this as our initial view is that our specialist Solicitors would be happy to act for you in this matter.

Hi I slipped on uneven walkway at Finsbury Park station. I tripped and fell fracturing my ulna bone on my left hand side. I am left handed, I cannot drive, I cannot work, I am a designer and need to be able to draw. I am freelance so will receive no income. The hospital have said I will be in a cast for at least six weeks. I’m am finding life increasingly difficult, I can’t even put my shoes on. I have a skin condition which I cannot look after properly because of my injury. Is there any likely hood of any compensation for loss of earnings? And how would I go about this?

If the walkway where you fell is shown to be defective or disrepaired, you can pursue a claim for compensation against the relevant landowner (our specialist Solicitors can identify the correct defendant) for compensation for both the injury and also for any lost income or incurred costs caused by the injury.

To proceed, it is important to ensure that the accident is reported to the station office and we would also need to see some photographs of the walkway to be able to ascertain whether or not there is a realistic prospect of pursuing a claim in this matter.

Once you have some photographs, please email them to us at justice@direct2compensation.co.uk along with a brief explanation of the incident and your contact number and we’ll call you to further discuss matters.

Hi i fell in a pot hole in asda carpark and i ended up at the hospital. i went back up to asda to fill a form out, they seen cctv of me falling, they took pictures of my knee and foot and i’ve still not heard anything from them.

The supermarket are unlikely to contact you in terms of any claim for compensation. Although you have reported the incident and staff within the store have seen the CCTV footage and taken photographs of your injuries (which is an important and correct move to have made), that is not making a claim.

You may well have a valid claim for personal injury compensation and have every right to pursue such action. Please call us on 01225430285, we would be happy to help you pursue your claim.

Hi Ian
I moved into a privately rented house 3 months ago. At the time I moved in I pointed out to the Landlords agent that the handrail going up the stairs to the top floor was damaged and loose, the middle bracket holding the rail on had actually snapped off. The agent advised that they would get this fixed ASAP. Anyway, 3 months down the line and it hasn’t been repaired and attempting to come down the stairs, I lost my balance a bit somehow and immediately grabbed for the handrail to steady myself. Because the handrail isn’t secured properly to the wall, it actually moved away from me when I grabbed it, further pulling me over and down the stairs on my back I went. I have various scrapes and bruises, and am in agony with my back, feel like someone has kicked me in the kidney!! I haven’t been to my GP as yet, I suppose wanted to first see if its the general aches and pains you get after falling down some stairs. I have reported the fall to the Landlords agent, sent them an email first thing this morning but haven’t had a reply as yet. Is there a potential claim here and what would the process be? Also, obviously I still need a place to live, what is the likelihood of a revenge eviction if I make a claim? Thanks for your help and advice.

You have taken the appropriate action at this stage in reporting the accident to the landlord agent as this will protect your interests should you later end up making a claim for compensation. You should also attend your GP if the symptoms persist and your pain appears as bad as you fear.

You would likely have a valid claim given that the landlord was made aware of the repair some 3 months ago and the issue is noted on the inventory. Whilst the landlord could not legally evict you for making a claim against them, they may take offence at facing a claim and could decide to evict you at the end of your tenancy.

You do have a period of up to 3 years from the date of your accident in which you can make a claim for compensation so you are able to take time to consider whether or not you want to make a claim. However, it is always wise to make a claim sooner rather than later if you are minded to do so.

I slipped on a golf course which due to heavy rainfall was extremely waterlogged, muddy and virtually unplayable. As a result of my fall I broke my ankle.

Earlier the same day one of the greenkeepers lost control of his vehicle due to ground conditions and slid into a pond. The management therefore were aware of the poor ground conditions. However as the course was kept open and I chose to play does this mean I took responsibility and therefore golf course are in no way liable for my injury?

Sadly, there is unlikely to be a route to a successful claim for personal injury compensation in the accident scenario you describe.

Whilst the golf course management may have been aware that the course was extremely wet, that would not in this case necessarily equate to them being negligent in allowing the course to remain open. Golf is an outdoor activity and as such, there are some inherent risks presented due to the environment and the fact that grassed areas can become extremely slippery when wet.

I tripped outside a pharmacy over a loose brick. I went back in to make the assistant aware of what happened and to remove the brick so the same thing doesn’t happen again. She came outside to have a look and said it doesn’t belong to her wall although it is pretty obvious it does and walked back into the store unbothered. I took photos of the store front and the loose brick and wall. I have pain and swelling if the ankle and in the opposite knee. This took place this evening and will not get a drs appointment today but will tomorrow to make a record of my injuries. Is the next step a claim?

If a claim can proceed, our Solicitors will be able to identify which business/organisation has responsibility or ownership of the wall in question.

I slipped in a cocktail bar I was at last night and it resulted in me breaking my ankle. The floor was wet (I’m assuming from spilt drinks) which I didn’t realise until my left foot slipped out from under me when stepping down from the 1 step from the seating area I was in to go to the toilets. Do I have a claim? I worry because I had a few drinks it will be put down to being intoxicated, which really wasn’t the case!!

It is not illegal to consume alcohol and being tipsy or even drunk does not remove your legal rights to enjoy a safe night out, neither does it mean that a bar can ignore their obligatory responsibilities under the occupier liability regulations to ensure that their customer areas are safe and that any hazards – such as slip risks – are marked with hazard warnings.

If the Doctors who treated you in Hospital have noted that you were ‘intoxicated’, the defendants will undoubtedly attempt to use that in some way in their defence of any claim. However, a specialist Solicitor will be well used to fighting such a defence and continue to pursue a claim.

I fell down some stairs and landed on the pavement outside at work. I went to the doctors and I have a broken rib and cuts, can I claim from my employers?

Whether or not you can claim against your employer for your fall and subsequent injuries, will depend on what caused you to fall. To make a claim after a fall, the injured person will need to be able to attribute their fall to a hazard or defect as being the cause. Therefore, if there was perhaps a spillage on the stairs that created a slipping hazard or something sticking up that created a tripping hazard, you would be able to make a claim.

I fell at the door way of a shopping centre. It was slippery because of the rain and apparently they had yellow signs up stating it’s slippery when wet.
My knee is quite bruised and I find it difficult to walk at times. But have not required any medical attention. I am so annoyed because the centre has not even apologised.
Is there if any action that I can take?

Erecting a hazard sign is an important step that an occupier should take to provide adequate warning to visitors that there is a risk of injury. However, simply erecting a hazard sign does not in and of itself absolve the occupier of liability should someone then slip and fall.

Hazard warning signs need to be erected in the correct position to clearly indicate where the hazard is and they must be clearly visible to any person approaching the area of the hazard.

In your case, if the signs were obscured from view or placed in the wrong location so as to mislead you to thinking the area where you fell was not an ‘at risk’ area, you may have grounds to pursue a claim against the occupier.

I slipped on wet floor in the nightclub last Friday night, hit my head and shoulder, knocked myself out, been to a&e twice suffering from bad dizzy spells, blur eye, headaches, nausea. I have a bad black eye lump on my head and bruises and my shoulder is really painful, can I claim?

You can make a claim against the venue and their owners. If the accident was not reported at the time, it may be hard to succeed with a claim but if there was an accident book report, the incident was captured on CCTV or an ambulance attended the scene there will be good evidence available to support your claim.

Please call us on 01225430285 to start your claim.

Hello, I was at a pub in london and slipped over on a spilt drink. The pain was so bad I called a cab and went home. The following morning I went to A&E and have found out I’ve broken my ankle in 2 places and need an operation.
I didn’t report the accident to any staff at the time as it was so painful I just wanted to go home.
There were no wet floor signs and no one came to clean the floor. About an hour before my fall, someone I was out with dropped their glass which smashed and at no point did anyone clean that up either. I had flat boots on at the time so it wasn’t like I toppled over on high heels either.

Whilst the cause of your fall can be attributed to negligence (the pub seems to have failed to clear a spillage or erect a hazard sign) and this would open the route to making a claim, the lack of an accident book report or the injury being reported at the time (or the following morning) would make it extremely difficult to pursue a claim.

Hi Ian

I was coming from my car into my home on Friday evening and I slipped and injured my knee. I have attended A&E after I went to work on Saturday and I have possibly torn a ligament.
I am the very last house on my street and we are at a dead end, the street light outside my house has been out since sept/Oct and I have personally reported this as well as my neighbour. There is no other light near my house therefore this leaves our entrance in complete darkness.
I am now off work due to the injury.

Would I be able to claim compensation?

As both you and a neighbour have reported the faulty streetlight, it does open a possible route to making a claim for personal injury compensation. As with any claim, there is no guarantee that a Solicitor would succeed, but as we work on a No Win No Fee basis, there is no harm in asking us and our Solicitors to look further in to this matter for you.

It would be helpful if you could take some photographs of the area in daylight and in the dark (to show the lighting issue) and also identify what you slipped on. Also, if you could provide some evidence of having reported the issue that would also help.

We would be happy to look further in to this for you.

My friend, whilst out walking her dog, tripped over a water board cable that was lying across the path. This was reported to the company at the time. She broke her foot. Someone says that she should have looked where she was going so was partly to blame. Is this the case?

Whether or not your friend would be found partially liable is uncertain and it should not stop her from considering pursuit of a claim. Contributory negligence can be claimed in certain cases if an obvious hazard was missed by someone who should have foreseen it and accounted for the risk posed.

Hi, I slipped on a public bus because the floors were in a bad condition. I couldn’t report to the bus company as I am only a student, but I reported it to school. I went to A&E the next day and I have a very severe sprain and ankle damage. My parents want to sue the bus company. Are they going to be able to?

There is certainly a legal avenue open to you and your parents to pursue a claim against the bus company. It would be very helpful if the incident were reported to the bus company and if evidence of the floor could be obtained.

I was in my local park with my dog and slipped in the gutters that run either side of the footpath , they were so covered in leaves I didn’t see it , people in the park sent for an ambulance due to me passing out twice with the pain , I had fractured my wrist and I have been off work for 10 weeks, I rang the council and told them they need to keep the gutters clear , when I go in the park now I notice that the gutters are cleared regularly so that they are visible , am I eligible for a claim ?

Unfortunately, our initial view is that you probably can’t make a claim in the scenario you describe. Whilst the leaves clearly obscured your view of the flooring beneath your feet, the leaves are a naturally occurring hazard and even if the gutters are cleared regularly, the wind could re-fill the gutter with leaves in minutes – making it impossible for the landowner to keep the area clear.

I am disabled and staying at a well know hotel. I requested a room that was suitable for my disability. I was given one. I woke up today to take a shower which had a walk in disable shower and turned on the shower, then sat on the seat. The shower seat collapsed completely off the wall and I fell onto the floor. I am in pain but managed with pain killer at the moment. I do not want to go to A&E today xmas day but will go tomorrow. Do I have a claim and what should I do?

You definitely have a valid claim and this is a matter you should pursue. Please call our team on 01225430285 if you would like us to help you make your claim.

Hi, my wife was on her way to hospital for her work and in hospital corridor she had a sudden slip and broke her dominant shoulder also with bad muscle damage. The incident was reported by eye witnesses noting the wet floor with no wet signs. She had fallen near a camera in the hospital corridor. She has had an operation to repair her right shoulder but is suffering a lot. Is she eligible to make a claim for personal injury compensation?

Your wife is certainly eligible to pursue a claim for personal injury compensation. She slipped on a wet floor that was not marked with a hazard warning sign and therefore has every right to pursue a claim.

We would very much like to help her make a claim for compensation.

Hi
I slipped over on a wet slippy floor in Indoor ski centre changing rooms whilst walking in ski boots to put shoes in locker. I fell and hit my head on the corner of a metal bench that had no padding. The floor was wet but no wet floor signs were in that area of the changing room. I had a nasty head injury requiring 3 staples at A&E plus whiplash and a bruised painful hip.
The ski centre recorded the accident In their accident book and have since laid proper non-slip rubber matting. They refunded my ski pass and have given me a complimentary ski lesson!
I suffered headaches requiring daily painkillers for 2 to 3 weeks and still have to be careful when washing and brushing my hair. I go On a skiing Holiday in a week but am now terrified of slipping over and hitting my head again which will spoil the holiday for me. Should I be looking at a compensation claim? The injury has healed but the psychological after effects are not.

You have every right to make a claim given the failure of the ski centre to forsee the risk that a wet floor with no non-slip covering or warning sign in such an environment would present.

The extent of impact of symptoms of a head injury (even one that may appear relatively moderate at the outset) should not be underestimated. Recovery from such symptoms often takes a considerable period and the impact on the day-to-day life of the injured party can be heavy. As such, a successful claim for compensation in this matter would see the settlement appropriately account for the damage caused and in your case, the hip injury and the impact of that would also be noted and form part of the claim.

We would be very happy to assist you in making your claim and look forward to you calling us on 01225430285 so that we can help you in this process.

After leaving a take-away shop, I slipped on the top step fracturing 2 ribs and tissue damage to my back. It had been raining at the time and the steps were extremely slippy. I mentioned it to the staff at the time, but none were interested and said it had nothing to do with them. Two ladies helped me up, but unfortunately I didn’t get their details. It it worth pursuing this further? I am currently signed off as a result of my injuries.

The lack of an accident book record and the lack of details of the two witnesses could hamper your prospects of succeeding with a claim. However, if the steps are not covered with any ‘grip’ texture on the surface and there is no signage, it could be possible to pursue a claim.

We would need to see photographs of the steps, ideally in wet conditions showing no signs erected before we could decide whether or not it would be worthwhile taking the claim further. Are you able to get such photographs?

Also, if the accident was recent, can you provide proof of purchase at the takeaway? Bank card payment on your statement perhaps? It may help to have such evidence available and it would also be a good idea to see if the staff can make a record of the incident in their accident book.

I slipped on the hotel steps outside on the way to the cab to get to Heathrow.
I have found out today I fractured L12 in my back. There is no financial loss except I am self employed but cant work.
I am a British citizen but moved to Au in 1966.
Who do I contact to make a claim the borough or the hotel?
Thanks

The steps of the hotel are likely to be the property of the hotel, so if a claim is to proceed, it is most likely to be against the Hotel and their insurers.

Do you know what caused you to slip? If there was a foreign object on the steps upon which you slipped, or a spillage/substance without any hazard warning sign you may have a valid claim. Also, if the steps are of a smooth finish and were wet from rain water you may have grounds to pursue a claim.

Hi my boyfriend slipped and fell holding our 1 year old at the entrance to a softplay, the floor was soaked as it was a very wet day. The staff had put cardboard down which tore apart as it was wet causing my partner to slip and fall, he twisted his back saving our 1 year old who bumped his head (red mark disappeared straight after) there was no wet floor sign. The staff let us in for free and immediately put out 3 wet floor signs outside and out fresh cardboard down. My boyfriend has a slightly sore back but does not think he has a claim, can u advise me?

Did the staff record details of the incident in their accident book? There is certainly a clear case of negligence here and your partner can claim for the back pain. We would recommend that he seeks GP attention in order to have the injury recorded and noted on his medical records as it could lead to further problems in the future, which if noted on the medical records would be something a Solicitor could look to include in any claim.

If your partner wishes to claim, he should call our team on 01225430285.

Hi my 3 year old fell in a cafe of two steps into a wall (corner) split her head right open as we were leaving. The hospital saw how deep it was they had to tape and glue it shut it’s from her hair to her eyebrow she’s going to have a permanent scar on her head, do I or can I sue? The steps are very steep and it’s made out of shiny wood. I think the floor was wet because the woman took a tea towel to where my daughter fell. I did not get to see I was panicked to try stop the bleeding there’s cameras all over the shop where it happened etc. Man in chemist came in to help me try stop the bleeding a lot of witnesses saw also.

There is certainly a right to make a claim in such circumstances. Was the accident recorded in an accident book within the cafe? The reality is that photographs showing the steps are probably an essential requirement and you would also need to be able to identify a hazard on the steps (such as water or oil etc on the surface) if there is no obvious defect with the steps.

We would be happy to help you further with this matter. If you do have or can obtain such photographs, please email them to us at justice@direct2compensation.co.uk with a brief explanation of the incident and your contact details.

I was out in the high street and the restaurant opposite the pavement had a board showing what could be ordered. They don’t put it outside their shop due to the pavement being so small. Anyway, it was windy and the board blew over and crashed on my foot. It really hurt and I’m struggling to walk on it. I must mention I have a chronic pain condition so this injury has caused a very painful flare up. Is there anything I can do? Should I speak to the restaurant and could I claim anything? Many thanks!

You can make a claim for the injuries sustained and the impact on your pre-existing health condition. You should certainly report the incident to the restaurant and ask them to record your details in their accident book. If you have any witnesses to the incident, make sure you have their details too!

If you would like to pursue a claim, please call our team on 01225430285 and we’ll be happy to help you.

Hello!
I have been injured on work Christmas party organised in hotel by my employer. While being on the dance floor dancing with my colleague I have slipped on wet floor and both me and my colleague lost the balance and we end up on the floor. While loosing balance my colleague step in to my foot and caused foot fracture involving 3 bones. I already have one surgery to fix my leg and I’m awaiting for another one to remove metalwork. I’m off from work since 1st December. Hotel staff didn’t bother to make a note of accident. I was in pain and I want to go to emergency immediately so I didn’t think about looking for someone to fill in accident form. Just to clarify floor was wet because guest were bringing drink to the dance floor while dancing. Hotel staff didn’t clean floor even once during the event. Can you please advise that I have any rights to make a claim? Thanks

There is a right to make a foot injury claim in such circumstances. The fact that the incident wasn’t recorded in the accident book at the Hotel could be an issue, but you are likely to be able to provide witnesses (your colleagues) who can corroborate your story and support your claim.

We would be happy to help you further and look in to pursuing a claim for you.

I slipped on decking near a hot tub that had iced overnight. There was signage saying that the floor was NOT slippery when wet.

We would be happy to look further in to whether or not you could pursue a claim for personal injury compensation. Whilst the floor surface may have been non-slip in terms of water, ice is a different matter. However, our Solicitors could consider whether the owner of the property had a duty of care to ensure that the surface was gritted or relevant warning signs regarding ice should have been provided.

Was the accident reported at the time and recorded in an accident book? Have you had medical treatment for your injuries?

In a large shopping precinct, I was on the upper floor and was about to walk down the marble stairs to the floor below to start shopping. I slipped or tripped at the top of the stairs on something and was projected down the stairs. I grabbed the banister on my right but it slipped from my grasp and I fell forward injuring my head and leg. I was dazed after banging my head and taken in a wheelchair to the First Aid room where my leg was temporarily bandaged. I was advised to go to A&E. My husband collected me and took me straight to A&E NGH and after xrays and other tests I was given further bandages and advice and taken home. It was recorded at the store. I had no dizziness or black out prior to falling. The First Aider in the store looked after me exceptionally well and the lady from the small cafe at the top of the steps was also very good putting ice packs on my head etc.

To be able to claim, you need to be able to say for certain that you slipped on a hazard (spillage or other loose surface item) that was not marked with a hazard warning sign.

You say that you slipped on something and fell down the stairs. Do you know what it was? Was an accident book entry completed that said you had slipped on a substance? If so, you can make a claim.

I tripped down stairs on a footpath where a street light was out, looked up to report the street light being out it had been notified 2 weeks prior, went to the gp and have slipped a disc in my back.

We would be happy to look further in to making a claim for you. Our Solicitors can advise whether the scenario you describe would see you able to pursue a claim for.

Should you wish to pursue this further, please call us on 01225430285.

Hi Ian. My mum works at a school, she was outside going from one lesson to another on school grounds, a young child came out of nowhere and tripped her up. She broke her shoulder in three places and has just had surgery, with 8 pins and a metal place in her arm. facing six weeks minimum recovery – obviously not working! We did not know the rights on this, as it was a child’s fault on school property. Is there a case for negligence or would the school not take responsibility for the child tripping her up?

When considering whether or not you can pursue a claim for workplace injury compensation, a claimant (and Solicitor) must consider whether or not the employer could reasonably have been expected to have prevented the accident.

In this case, a child has accidentally knocked your Mother over and caused her to suffer a very nasty injury. The school is likely to simply say that they could not have predicted or avoided the incident and would deny liability. Unless the child was supposed to have been supervised on a specified behavioural programme or similar, such a defence would likely hold should the matter come before a judge.

I slipped coming down some muddy canteen stairs on a building site.
I tore the cartilage In my left knee and and after some months off work, had it operated on and it’s still not right.
Since this my business has folded due to this accident, it has now been 6 months and I’m waiting to go back and see my surgeon for further treatment. There was no boot scrappers at the bottom of stairs ,I reported the accident to the first aider on site but he had no access to the accident book as the office was locked and the site agent wasn’t on site with the keys.
My business had a turnover of £100,000 plus, this is now gone.
Do you think I have a valid claim, I’m not sure?
Regards Frank

You may have a valid claim. If it was foreseeable that the steps would become covered in mud that would be a slip risk, then adequate precautions to minimise the risk of slipping (such as matting, boot scrapers, hazard signs and handrails etc) should have been provided.

The main problem you will face is the fact that there appears to be no written report in the site accident book. Therefore, you’ll likely need the first aider to whom you reported the accident to act as a witness to confirm that the incident happened at the site you mention.

I fell down the stairs at a train station in October. The fall was due to a wobbly step, which has since been repaired as far as I know.
The fall caused me to break my wrist and experience symptoms of whiplash, as well as bruises on my legs and knees. I was in a cast for almost 2 months, have had multiple hospital visits and have had about 6 physio therapy sessions so far.
I needed to take more than a month off work (and was given statutory sick pay) and fell way behind on my university work. It has also had a horrible impact on my mental health, and I still feel uncomfortable using stairs, especially outside, even though I’ve been told the step is fixed now.
Unfortunately I’m still in a lot of pain regularly and have been experiencing numbness in my thumb. My doctor has recently referred me back to the hospital’s surgeon for reassessment and I’m not sure how this will further affect my life.
The solicitor who originally looked into my case were trying to obtain cctv of the incident and was unsuccessful as Transport for Wales do not have cctv covering the bridge or steps that I fell down. However I do have two witnesses and the station was busy with other people at the time as it is close to a university.
Do you think this would be a viable case? If not, do you have any advice that may help me with my situation?

Has your Solicitor closed your case? If so, we could see if any of our specialist Solicitors could reopen the matter for you. As you have the witnesses to the incident, if they could confirm that the step was loose and wobbled as you stepped upon it, you may have a prospect of succeeding with the claim.

Thank you for getting back to me. I did receive a letter and email confirming they were not proceeding with the case. And if I do have the chance to succeed, then I would have to go forward on a ‘no win, no fee’ basis.

If you would like us to offer a 2nd opinion regarding this matter, please email us an explanation of the accident, your injuries and details of the letters you have received and we’ll be able to ask our Solicitors to consider your claim and offer further advice.

I ran into a pole at London Waterloo station. The new platform had just opened after extensive construction work, and I was running to get the train in time. The pole didn’t have any colour distinction between the floor, or any barrier protection despite being in the way of the concourse. This does not comply with ‘BS830-1-2018, Design of an accessible inclusive environment’.
I didn’t see it in time. I hit my head and had to take time off work with a concussion. Is the railway company/building contractor responsible for not meeting British Standards?

There is certainly the potential to pursue a claim against the railway company/contractor. Any potential hazard or obstacle should be clearly marked or visible to those using the area.

hi there I slipped and fell on a chip in my local town centre. the incident was witnessed and recorded by security staff and photos of the site I fell taken. my question is I have fibromyalgia and pre existing disc disease and knee problems which was all made worse by me falling, esp my fibro which causes widespread pain to flare up, where do I stand please?

Your pre-existing health condition as described is not a barrier to your being able to pursue a claim for personal injury compensation. Pre-existing conditions are taken in to account when considering the impact that an accident has had on any injuries sustained, but it does not prevent you from being able to claim compensation for the worsening of any usual symptoms and of course any new injuries sustained in your slip and fall.

Before we can say whether the nature of your accident is likely to be something for which you can pursue a claim successfully, we’ll need to speak with you on the phone to find out more about the accident and the injuries sustained.

Despite the current position in the country, we are still available to help you and offer advice. Our staff are all connected, working from home and can advise you and assist you in understanding your rights and if possible, helping you get your claim started. Please call our team on 01225430285 to discuss your accident and potential claim for compensation.

Hi. Nearly 2 years ago i fell downstairs in our rented house. We had no handrail at the time so i fell to the bottom and fractured my elbow and needed surgery. I’ve since had to have more surgery. I was wondering if i could make a claim against the landlord? Thanks.

You certainly have a right to investigate making a claim and we can help you with this on a no risk basis. Of course, we need to know a little more before we can advise further and we need to ask a few questions such as, whether you ever complained to your landlord about the lack of a handrail or any areas of disrepair on the stairs BEFORE you fell? Other details to clarify would be whether you reported your accident to the landlord and did the landlord install a handrail after your accident?

I slipped on a spillage in Tesco. No hazard warnings. I wrenched my back and shoulder.

Can I claim?

Yes, this is certainly a scenario that would warrant pursuit of a claim for personal injury compensation against Tesco. Please call us on 01225430285 so that we can start your claim.

I fell down a trench where a board was placed over for us to cross, the board gave way and I tore my ligaments in my ankle.

However there was a much longer way around that would of avoided this would this void my claim?

If the board was placed across the trench by the employer and you were not forbidden from using the board, you would likely have a valid claim for compensation for the damage to your ankle ligaments.

This is certainly a claim that we would like to further investigate as there is a likelihood that you could succeed with a claim.

I was walking through a public street and slipped on a pile of paint someone never cleaned up. Landed on my wrist trying to break the fall and slightly hurt that and my back. Just want to know if there is anything I can do? I took a photo of the scene and a couple of myself covered in the paint.

Unfortunately, unless you know who spilled the paint and can evidence that, there is sadly nothing you can do. The local authority would not be liable as it is unlikely anyone had reported the spillage to them and they would not have been expected to clear it in such a quick time.

While delivering parcels I turned to leave the property and the rubber mat slipped from the broken tiled step, i in turn slipped and fell twisting my ankle, brushing my knee, and scrapping my arm on the gate post.

Was the accident reported to your employer? If the address was a residential address, did you take any photographs of the accident site? If it was a business address, did you report the accident to them?

Yes it was a residential abode, yes I took photos, and yes I reported it to my employer.

There is a possibility of pursuing a claim against the private residence and their insurance. You have documented the injuries with the employer and have photographs, so we would be very happy to look in to this for you if you would like to take this further.

If you would like to email the photographs of the accident site to me along with some details about the incident etc, please do so to: ian@direct2compensation.co.uk and I will look in to this for you.

I went to Mc Donald’s yesterday. After I ordered my food, I walked to get the food from the counter but the floor was wet and slippery and I slipped. There was no hazardous sign where I slipped and the water where I was invisible. I slipped hard and hit my back and my back and neck has been hurting since.

We can help you with this and pursue a claim for compensation for the injuries you have sustained.

We would need to chat for 5 minutes to obtain some further information about you, the location of the restaurant and obtain your contact details.

If you have not already reported the injury to the McDonalds in question, you should contact them – whether in person or by email to report the details of your fall, listing the date, time and injuries sustained, making sure that the lack of hazard warning sign is recorded.

I slipped on gravel on a footpath and broke my hand which resulted in 5 weeks off work and I’m still in pain now, can I claim for slipping on gravel?

Was there a fault with the footpath? If you can identify any area of disrepair or a defect that was dangerous, you could pursue a claim. If however the entire pathway is one of a gravel surface and you simply slipped, it is unlikely that you would have a valid claim for compensation.

I recently went to legoland with my family, staying in hotel in reading the night before we were due to go into legoland. I had a shower in the hotel, there were no slip mats and as I went to get out I went flying, banging all my bottom half off shower causing bad bruises and my head hit off glass shower panel. And also my arm, there was blood everywhere, my partner got me to main reception, the lady said she would ring 111 but continued to serve other customers before ringing. I went to Local Hospital, had my arm cleaned and my forehead stitched together as cut was wide, the manager was nowhere to be seen but rang room next day to put details in accident book.

There is a possibility to pursue a claim successfully against the Hotel and our Solicitors can find out whether or not the Hotel had done all that should be expected of them to reduce the risk of injury and if not, hold them liable for your injuries and the impact that they had on you and your plans.

I was out shopping in the city and slipped on a high gloss which had no grip . It was raining and there was no sign that said the pavement was slippery when wet. I broke my ankle in two, heel & shin. There were witnesses to the accident who said they thought the pavement was dangerous and when I was recovering from surgery the hospital staff knew where I was taking about as I’m not the first person to have slipped over there. I not sure I have a claim as the pavement was not damaged but in my opinion the materials used are not safe, particularly in wet weather. Where do I stand on this please as I am severely injured through no fault of my own.

As you can appreciate, it may be very difficult to establish evidence to enable you to prove your case and succeed with a claim. However, all is not lost as there are ways that you can seek to build a picture to demonstrate that the area is unsafe.

Ideally, witness information from people who have previously slipped or know of people who have slipped in this area would provide strong evidence that the area is dangerous. Further, if you can – via a freedom of information request – find out if the landowner or local authority have previously been made aware that the area is slippery, that would give you a very strong position. Finally, it may be helpful to return to the accident site on a rainy day and speak with people who you see slip or who appear to be walking carefully on the pavement to see if you can get some statements from them.

I fell up some concrete stairs at the side of my house due to poor lightning. I didn’t report it at the time as was not sure who I would report it to. The fall resulted in a broken elbow. It is a few months on and I am now having what I think is nerve pain. Can I make a claim as i did not report it?

Claiming for a fall due to ‘poor lighting’ is unlikely to be successful – unless it can be established that people had previously complained to the landowner or local authority regarding the lighting, therefore making the landowner aware of the issue. The problem with ‘poor lighting’ is that there is no disrepair, no broken or non-working light.

Alternatively, if the lighting is poor because a light is broken or not working, it is more likely that you could pursue a claim successfully.

Hi my son aged 5 slipped on some wet tiles in his school playground hitting his mouth on a nearby handrail and knocking out his front tooth leaving 3 others wobbly. The headmaster and I inspected the tiles and both agreed they were slippery possibly due to algae and not being used/cleaned as the children have obviously been off school since March. This has been reported to the Health and Safety Executive by the school and an accident form filled out. He is in quite alot of discomfort and as the tooth was not ready to come out he may have possibly damaged the nerve of his adult tooth. Where do I stand?

It would appear that there is every reason to pursue a claim against the public liability insurance cover held by the school in question for the pain, distress and discomfort caused to your Son in the accident you describe. The tiles may well be unfit for purpose and possibly should have a non-slip surface. Further, as algae appears to have covered the tiles during the recent period of school closure, that would simply add to the slip risk.

You have done the right things with regards to reporting and inspecting the tiles with the Headmaster and it is good to note that this has been escalated to the HSE by the School.

If you would like to further discuss and investigate the potential claim for compensation, you can act as a litigation friend on behalf of your Son and we can assist you in this matter.

I fell on a wood bridge golfing. It just started raining and i walked across, the bridge was like walking on ice and my feet went out. I hurt my shoulder and tailbone. Xrays showed nothing broken but severe internal bruising. 9 days later still in pain. Do i have a claim?

To pursue a claim in this scenario, you would have to demonstrate that the bridge was either disrepaired and hazardous as a result, or not fit for purpose given the location and nature of the footfall crossing it.

If you have images of the bridge in question, ideally showing the surface of it, we would be happy to look at them for you and provide an opinion as to the prospects of making a claim.

I had a slip and fall in a well known restaurant the floor was wet dont recall if there was any signs out, i hurt my lower back ankle and wrist and bruised my left, an I entitled to claim anything?

You are entitled to make a claim and the restaurant insurers are entitled to defend any such claim. Whether or not the claim will succeed will depend on what was recorded in the accident book and whether there were any hazard signs on display.

Our Solicitors can make a claim for you on a No Win No Fee basis and see whether the restaurant and insurers can mount a robust defence.

I fell down the stairs in a communal area in my building, the banister was unsteady as a result I have broken my foot. I have emailed citizen housing twice But no response apart acknowledgement of received.

If the loose banister was the cause of your fall in that you went to grab it to prevent yourself from falling and as it was loose, it failed to ‘save’ you, you may well have a valid claim.

The strength of the claim will increase if any other residents (or indeed you) have previously reported that the banister (or other issues) needed maintenance attention and the Housing Association failed to act on those reports. You have done the right thing in reporting the incident to the Housing Association and the fact that they have acknowledged receipt of your report is important.

If you would like to discuss this matter and take your claim enquiry further, please call us on 01225430285.

I work in a nursery and whilst running around with the children I caught my foot on a tyre that was lying around (I was aware of the tyres being there) I fell over the tyre and badly hurt my foot. After attending hospital I learnt that I had a lisfranc fracture on my foot and 2 weeks later required surgery to place screws into the bones to help with healing. There is dislocation and deformity with my foot and I may not fully recover from this accident.
Is this worth a claim?

As you were aware that the tyres were present, it is possible that you could be seen as partially responsible for your injury. However, there is certainly grounds to pursue a claim against the employers insurers as the employer had a duty of care to assess the risks posed by such equipment and the fact that you were expected to interact and be physically active with the children in your care. Therefore, there was an inherent risk that you could suffer an injury in the way you have.

Yesterday I slipped in a hospital toilet whilst putting on my hospital uniform to start my first day of being a hospital volunteer. I was immediately taken in a wheelchair to the A&E department attached to same hospital.
After scans the results were bruised head and hip and a broken wrist which is now in plaster. I have a follow up appointment at their orthopaedics dept next Monday 19th Oct.
Head of volunteering called this morning with apologies and my accident is now in the accident book and wet floor signs placed outside toilet which were not in place when I entered the toilet.
What next please?

The failure of Hospital staff to have placed hazard warning signs in situ outside the toilets prior to your fall is negligence and the fact that you have slipped and suffered injury now gives you the right to pursue a claim for personal injury compensation.

Our specialist Solicitors can act for you on a No Win No Fee basis to recover compensation for the pain and discomfort caused to you by the injury, any associated impact on you financially and for appropriate rehabilitation costs.

I slipped on a crazy golf course whilst on holiday, next to a standing pool of water and broke my leg and ankle. The ankle needed pulling 4 times to relocate it and I will need further surgery. The ground was slippery and saturated without sufficient drainage (I have photos). Leaves were also all over the course. I hopped over half the pool after stepping over half before the fall. The incident was recorded by the holiday park manager. No signs were present anywhere and my wife observed the next day that they allowed people to carry on playing. My wife and kids were told they could have an hour extra to pack our stuff up, whilst I was in hospital, despite the manager saying to me it would not be an issue. Ambulance staff at the scene described the course as lethal. The staff just laughed it all off and got my wife to sign a report incident form. She was distressed and does not know what she signed (She was not present at the time). Do I have a claim?

It would appear that the holiday park have done nothing to warn of the potential risk of slipping and injury and have allowed you to play on a course that could be deemed to be unsafe. As such, this is a claim we would be happy to look in to for you.

If you could email your photographs and contact details to us, we can review this and then contact you to further discuss a potential claim for compensation.

I was out for food & drinks about 3 weeks ago, with friends at a very sought after place! I started to come down the steps where our table was in front of me and I slipped on the 3rd from bottom step I believe. I felt instant pain from the impact and landed on my lower back. As you do when you are in shock, I got up quickly even though I was in terrible pain because I was embarrassed. My sister saw it happen and said that’s going to hurt.

It was a very wet night and I believe the steps were quite damp and they were not gripped at all to be fair apart from rails each end, which are of no support. I tried to rest but sitting & lying was extremely uncomfortable, so on the Monday I called my GP who referred me to my pain doctor who did an X-RAY & the results show that I’ve displaced 2 bone fractures in my coccyx. I’m now about to see a spinal surgeon who said I’ll need to have it corrected under anaesthetic! Just wanting your thoughts many thanks.

Coccyx injuries are notoriously painful and have a big impact on independence and mobility for the injured person during recovery. In your case, you may be able to pursue a claim against the restaurant for negligence leading to your slip injury as it would appear that there may be a valid argument to be made that they had failed to do all they could to mitigate the risk of a slipping accident.

You mention that the steps were wet and of a smooth texture with no non-slip provision. Whilst there is no legal requirement for a non-slip provision, there is a case to state that the restaurant should have erected hazard warning signage to indicate that extra care should be taken.

Have the details of your accident and injuries been recorded with the restaurant? Was an incident report or accident book record made?

Hi, I was outside walking in communal garden and fell in a deep hole I hadn’t seen while walking and damaged ligaments in my ankle, this was nine weeks ago, I am still in significant pain now, council were made aware the next day via email , husband took photos and we know the gardeners had been round recently and had mowed the lawn but left the area just surrounding the hole, I put a claim in but now wonder if no one had reported the hole does that mean I have no claim, I still can’t drive and am awaiting physio although had my osteopath work on it last week.

Much will depend on the location of the hole and how long it had been in situ. If the hole was on a grassed area, was it cordoned off at all? If the hole had been present for a short period of time, the local authority will be liable if someone had reported it and they have failed to act upon that report. If the hole had been present for a longer period of time, the local authority should have located it and dealt with it.

I had a slip and fall down some stairs in the apartment building that I live in. The stairs were wet and there was no wet stairs sign but the apartment supervisor said that he doesn’t remember what day it was but he was always in the habit of putting out the wet stairs signs but he was not the person that watered the stairs on the day that I slipped and fell, it was his wife and I have a witness that saw her wetting the stairs. I broke my ankle and had to have surgery with the doctor having to place screws to hold the bone in place. I was in pain and had a cast on for several months before undergoing another operation to have the pins removed. I will never be able to wear high heels again. I cannot dance, cannot exercise and my foot swells sometimes after walking and I have to use a cane. Please let me know if you think that I have a case even though the apartment manager didn’t tell the truth and he should not be the person giving the deposition, his wife is the person who watered the stairs that day. Thank you.

Based on the description you have provided, it would appear that you do have a valid claim for compensation. It would appear though, that there are issues with regards to the evidence that would support your claim? Do you have any witnesses or other evidence to support you? Have you had a Solicitor representing you in any claim yet?

I’ve fallen over a drain while walking my dog and landed on my side, hurting my hip and leg which just feels very tender and sore. I have picture of the drain cover.

Please email the photograph of the drain cover along with the accident location and your contact number to us at justice@direct2compensation.co.uk We can then consider this for you and look to pursue a claim on your behalf.

I’ve broken my hip and femur on my left side on a wet floor of a multistorey car park last Wednesday around 3.30. I’m in hospital now awaiting an operation.

Please make further contact with us – 01225430285 or via ‘start your claim‘. We look forward to speaking with you and helping you make your claim for compensation.

I was staying at a casino hotel and upon going into the bathroom i slipped and fell from a puddle in the floor that was caused from a ceiling leak that I was unaware of. A report was done and I suffered injury to my back and knee. Am I able to receive compensation?

The accident scenario you describe would seem to indicate that you have a strong claim for personal injury compensation.

I work at a hospital and slipped due to water spilled on floor, no signs to say wet floor, reported incident at work, my fall was witnessed by other members of staff, been off work for over a month and still off sick, been seen by GPs, X-ray, medication, physio, injury is serious damage cartridge in ankle, severe nerve pain in shoulder, been referred to spine clinic. Very painful unable to work at the moment. What can I do with regards to claims? Do I have a case? Thanks

You certainly have a right to pursue a claim for personal injury compensation given the circumstances surrounding your accident and injuries. Our specialist Solicitors can help you to make a claim against the employers insurance cover to recover compensation for the damage to your ankle, shoulder and spine and for the impact that those injuries will have on your personal and professional life. We can also recover loss of income and other costs relating to the injuries if appropriate.

Hey, I live in a block of flats am on top floor which equals 6 flights of stairs, the stairwell is so bad with condensation which made the stairs wet and slippy, even the walls are soaking wet. I slipped and fell down a few steps, I couldn’t move for 20 mins due to pain, luckily my neighbour was right behind me to help me up. I snapped my main ligament in my ankle. I couldn’t walk properly for 4 weeks and I still suffer with pain now. Do I have a case??

You would appear to have a valid claim.

If you haven’t already done so, make sure that you report the accident and the ongoing issues with condensation and damp surfaces to the landlords in writing. If there were no hazard signs on display, make sure you also report that.

I was at a local bar/restaurant and was there less than an hour when I needed to use the ladies toilet, which was on the second floor, on the way back down using the stairs a guy behind me fell and tumbled into me, he immediately got up and disappeared, I could not stand up and a passer by immediately got a member of staff and I got escorted to a chair near by where I waited for the manager to come and speak to me, she recorded the incident. I went to the hospital to get my foot checked out and it was fractured. This happened December 2020 and I contacted a solicitor in January but never heard back from them, I just left it. Would I have a valid claim? Thanks

Do you know why the Gentleman who knocked you over fell? If it was simply a case of him missing his step and falling, it would be unlikely that the business would be deemed to be liable for your injuries as they could not reasonably have prevented such an incident. However, if the gentleman slipped on a wet step surface or due to some disrepair with the steps, you would be able to pursue a claim.

The accident book record of the incident will be key here. Do you know what was recorded as to why that individual fell and caused your fall and injuries?

Dear sir /madam I work for the Royal mail while out on delivery I went into a commercial property I noticed a cleaning in progress sign so took things easy I put the mail on the table and noticed the cleaner sitting on the stairs on her mobile phone when I was leaving the building I slipped and broke my ankle in 3 places also my tibia can you please tell me if I have a chance to claim?

We can have your enquiry considered by our Solicitors and there is every possibility that they would wish to pursue your claim on a No Win No Fee basis.

I slipped in a shelter I was staying at. After, I noticed that when they mopped the floor, the individual did not put out the yellow hazard warning sign.

I slipped into the the sink and then floor and bruised my ribs. Is there a case I can pursue while I’m staying at the shelter?

You would appear to have a valid claim for compensation. If you haven’t already done so, we would advise that you make sure that a record of the accident and injuries has been made within the shelter (make sure you point out that the hazard sign was not erected at the time and you slipped after mopping) and that you report your injuries to your GP.

I slipped in a local shopping centre (possibly on ice cream or coffee foam) & crashed down onto my right knee, which was very painful and embarrassing. I have bruising just below my knee cap, but pain and tenderness above and behind my knee. I have also developed pain in my neck, possibly having twisted as I fell. Would I have a valid claim, or is it possible to wait and see how my injury heals over the next weeks/ months?

You certainly have a valid claim and one that we would be more than happy to help with – whether that be now, or in due course. At this point, I should point out that you have up to 3 years from the date of an accident in which you can seek to make a claim. Therefore, there is no need to dive straight in to a claim at this point but it is sensible to avoid undue delay in making a claim.

The fact that you have not yet sought medical attention is not an issue. Indeed, to ‘self medicate’ in the first 10-14 days post accident is perfectly reasonable and sensible. However, should your symptoms persist or appear to be more serious, seeking medical advice is an important step should you then seek to make a claim as it will be easier to establish the full extent of your injuries and consequences of the same being linked to the incident in which you slipped and fell. As there has been an accident report made at the time of the fall, establishing that there has been an accident will not be a problem.

In terms of obtaining rehabilitation therapies, of course, the NHS will only provide such treatments on the referral of a GP. However, should you decide to pursue a claim, a Solicitor may be able to access privately funded treatments and rehabilitation therapies and ensure that the costs are met by the defendants as part of your claim.

Hi, I tripped on a uneven grid which caused me to scar my face really bad. Could the grids owner (Virgin Media) say they weren’t aware it needed fixing as nobody had reported it??

Utility companies would not be expected to inspect and identify items in need of repair or attention and may instead rely on reports from local authorities highways inspectors and members of the public.

In this case, if the utility company have not received any reports of the disrepair or hazardous condition of the access cover, they may deny liability.

Have you had any legal representation with this? If you have photographs of the access cover and your injuries/scarring, please email them to us to view at justice@direct2compensation.co.uk so that we can advise you further.

My daughter was at a camping site for a family party weekend where the toilet was housed in a small shed with a decking area outside and two steps up to it. After rain late at night and with no lighting outside the toilet or railing she slipped on the decking twisting her knee. She was taken to A&E where it was x rayed and was told she had torn ligaments which would take 4-6 weeks to heal. She can’t go to work. Would she have a claim?

Although one may not expect a campsite to have the same level of facilities as a fixed or permanent venue, the campsite would still have to ensure that adequate measures were in place to reduce the risk of slipping accidents – that would include adequate matting and warning signs to indicate a risk of slipping when wet. If those measures were not in place, there is certainly a possibility of success with a claim for the injuries sustained. If the details of the accident have not yet been reported in writing to the campsite owners, we would strongly advise that this is done at the earliest opportunity.

We would be more than happy to further investigate this matter to see if our Solicitors can pursue this for her on a No Win No Fee basis. If there are photographs of the decking area where she fell, it would be very helpful to see them. Please email the photographs, contact details and a brief summary of the incident to us at justice@direct2compensation.co.uk so that we can help further.

I fell down some stairs in a pub recently due to the stairs being wet.
I have attended A&E and have a damaged ligament in the shoulder along with bruising and swelling elsewhere.
There was no wet floor sign however I do not have any proof of this.

Was an ambulance called to the scene of the accident? Was an accident book entry completed at the time of the incident? If yes, then there is evidence to support you. If not, you should immediately contact the venue in question in writing, stating what happened, when and where (list the date and time) and importantly, make sure that the fact that the floor of the stairs was wet with no hazard sign. Making a report of an accident now will certainly help you should you pursue a claim for compensation. Also, if you were accompanied by any friends at the time, would they be willing to provide any corroborating witness statements?

We would be more than happy to assist you further and seek to pursue a claim for your injuries and any associated losses.

I slipped on a pub floor while dancing 2 weeks ago. I went to A&E with a suspected broken wrist. My wrist was broken and now in a cast and I may now need surgery,
I had been out for a meal with work friends then headed to a pub for drinks. So yes I had been drinking. However the dance floor which allows you to take drinks onto was soaking.
I was dancing and completely slipped to which I went onto my bottom putting both hands down to save myself which then obviously broke my wrist.
I am just wondering if you think I have any case at all?

It is not illegal to drink or consume alcohol, so whether or not you had enjoyed a couple of drinks will not prevent you from claiming compensation. Of course, if it were shown that you were heavily intoxicated, a defendant would use that to try and force you to accept that you contributed to your negligence.

In your case, we would certainly be happy to further investigate your claim as our Solicitors have successfully pursued claims against bars and clubs where the dancefloor has been allowed to become very wet and slippery with no supervison from staff or attempts to erect warning signs, remove drinks from dancers or even clean the floor.

Your case will be strengthened if an accident record was made with the venue in question. As only 2 weeks have passed, if you have not already made a report (if they didn’t take your details at the time), please write to the venue (or email) to ensure that a report is made regarding the injury sustained and the condition of the dance floor at the time.

I was in a McDonald’s when I slipped and fell, there was no notice of any signs anywhere on the floor the floor was wet and slippery. I went to the hospital, I made a report to the owner, what are my chances on this case? I would like just to settle out of court.

You could attempt to enter in to a claim with McDonalds and their insurers without legal representation. However, the reality is that they are unlikely to entertain any settlement with you, knowing that you are not represented and may not know your legal rights or how to enforce them.

You certainly appear to have a valid claim for personal injury compensation and we would be more than happy to have our Solicitors act for you. We offer a No Win No Fee service and our Solicitors can ensure that your rights are upheld and that you are appropriately compensated for any injuries sustained.

Hi I fell in a public carpark, tripped on loose stone & gravel, broken foot & dislocated shoulder. I was carrying shopping which is why I fell badly. Is there any basis for a claim?

Please forward photographs of the car park showing the surface where you fell – both close up images and some from further back to show the car park in general, along with your contact details and your description of the accident and injuries to us at justice@direct2compensation.co.uk We can then review this and if viable to do so, have our specialist Solicitors pursue your claim on a No Win No Fee basis.

If we can demonstrate that the car park surface is unduly dangerous and hazardous to customers, there is every chance that a claim could succeed.

Hi I slipped and fell at a hotel on the hotels path with inadequate lightning and uneven path. The hotel has dealt with me superbly and put up tape to seal the path and re tarmac it immediately. They had no hesitation in agreeing the fault.
I cut my knee, bruised and shocked. A accident form was completed and first aid was applied.
The hotel did deal with it well and gave us two nights free accommodation.
I do not want to get the general manager into trouble will this happen if I make a personal injury claim?

The situation you describe indicates that you have a valid right to pursue a claim against the insurers of the hotel in question. The fact that they have handled the matter well and immediately dealt with the disrepair and area of danger reflects well on them and should enable the process of any claim to run smoothly.

If you were to make a claim, the insurers of the Hotel in question would be dealing with the matter and no individual would face negative consequences as a result of the claim or for the incident in which you were injured. Indeed, making a claim should be seen not only as your legal right, but in a positive light too. Such action would likely see the Insurers and Hotel management team working closely together to review their entire estate to identify and remove any further potential accident risks making the site safe for future guests.

I slipped and fell over on a manhole (no proper cover, the hole was covered over with wood). I slipped on the wood, it was about 10pm so quite dark. I’ve now got horrible pain in my lower back and legs. A woman that lives in the block of flats actually came out & said she had moaned to the council multiple times about this and they haven’t done anything. Would I have a claim? Thanks

As the resident from the flats appears to have complained and therefore reported the disrepair and hazard to the council, your prospects of succeeding with a claim are greatly increased. If you can locate this resident and get them to be a willing witness, you would be in a very strong position with a claim. You should obtain a number of photographs of the accident site, both close up and from a wider angle, to show the drain cover. This will give you good evidence to support your claim.

However, regardless of whether they are willing to be a witness or not, you should contact us to make a claim for personal injury compensation.

My elderly mother fell over faulty lino flooring on the kitchen floor in her local church on 22/10/21.
As a result, she hit her head and was taken to A&E where she had 5 staples in her head. She had to stay with me for a week. The scar has now healed.
Would she still be entitled to a claim?

Your mother appears to have been caused to trip and sustain injury due to the fact that a hazardous and damaged floor surface has been allowed to remain present with no hazard warning sign or cordon to reduce the risk of injury.

It is likely that a claim for personal injury in this situation is not only a right, but that there is certainly potential to be successful with any such action. Do you know if there have been any photographs obtained showing the dangerous lino flooring? Ideally, there is a record of the accident within an accident book or a similar written report. If an Ambulance attended the scene there will be a report with useful evidence and if not, but a witness saw the incident, that would also help with this matter.

I was walking past my neighbours house on Christmas Eve, they have a camper van which was parked on the road and a lead going across the public pathway at the front of their house to charge it. I didn’t see the lead and tripped over it which resulted in me falling, I dislocated and fractured my shoulder. Can I claim off their house insurance?

You can pursue a claim against the owners of the camper van as they have caused a tripping hazard to be present. The strength of any claim will be improved if the camper van owners failed to erect any signage or indication of the cable and if you have photographic evidence of the hazard in situ.

My mother in law had a nasty slip on the pavement walking down to the village square. The pavement had slippy mud all over and the road was not an option. The mud was caused by builders working on a house driving their diggers in and out of the premises. The builders has been asked to clear this up the previous night by another member of the public. The builders said that the rain would wash it away (no rain was forecast). My mother in law slipped and ended up breaking her arm in two places.

Would this be a public liability claim against the council even though the builders are at fault?

Thanks!

The claim in this case would be against the building contractor as it is they who have caused the slip hazard and acted negligently in failing to cordon the area off or erect hazard warning signage. The local authority would not be liable for the mess created.

Do you have photographs of the pavement surface that could be used to support a claim against the contractors?

Iv recently fallen over a hole in the pavement , whilst holding my 2year old son we both fell, even though I took most of the fall to protect him. He was still grazed, but this could of been much worse I attended hospital as I couldn’t put all my weight on my foot and so they could check over my son would I be entitled to claim ?

When someone has fallen as a result of disrepair or damage to a pavement surface, they may be able to pursue a claim for personal injury compensation. There are some general ‘qualifying’ criteria, that must be met for a claim to be viable and we therefore need to investigate these issues with you. Essentially, we need to look at 3 key things:

1, When was the accident? Adults (over the age of 18 at the date of their accident) have up to 3 years from the date of their accident to pursue a claim. You are clearly within this timeframe, so this criteria is met.
2, How severe are the injuries sustained? A claimant must be able to demonstrate that their injury is sufficiently severe in order to warrant a claim. As you have had to attend Hospital and been left struggling to bear weight on the injured foot, it would seem that this criteria is also met.
3, The depth and size of the pothole in question. Case law dictates that a tripping hazard must be a minimum of 25mm in height or depth (1 inch in old money) to enable a claim to proceed. Therefore, in this case, we need to see some photographs of the pothole in order to be able to advise you further.

Please return to the site of the pothole and obtain a few photographs of the tripping hazard to email to us. If possible, use a ruler or tape measure to show the depth or height of the tripping hazard and send them to us at justice@direct2compensation.co.uk along with your name and contact number so that we can further consider this matter and advise you as to whether or not you are able to pursue a claim for personal injury compensation.

My 5year old little girl had a fall in school and was hospitalised with hole in head, she’s had it glued as they didn’t want to stitch cos will scar her face. She says the teacher wasn’t there when she had called from what she said were milk pallets!

There could be potential to pursue a claim against the school, if it can be established that negligence has been the cause of your daughters fall and subsequent injury. The key issue here is to establish the facts and in that regard, you should demand that the school undertake a full investigation in to the incident and provide you with a response in writing.

The school need to identify what caused your daughter to fall and what caused her to sustain injury and whether these items have been in use/available and should the children have had access to them? They need to identify when the incident happened and whether it was during a supervised lesson or during a playtime period.

I jarred my back, neck, knee and ankle when I stepped onto an overhanging step on a pathway leading up to a hotel entrance. As a result, I didn’t sleep all night. The incident was recorded in the accident book and there was a witness behind me (around 30 feet maybe away). The flagstone on the step flipped under my weight as I stepped on it. I instantly adjusted myself to the loss of balance and as a result, hurt my ankle, knee, back and neck.

I had quite a heavy bag on my shoulder with my personal effects in. This occurred last evening and I wondered if I should claim because I need some medical treatment for sure.

Given that the cause of your injury can be attributed to disrepair or damage on a paving surface, you appear to have a valid basis upon which to pursue a claim for tripping accident compensation.

Although the incident has been recorded in the accident book, we would also recommend taking some photographs of the flagstone and even a brief video clip showing that it is loose and can flip when stepped upon. You should attend an A&E unit and seek some medical attention in order to ensure that your injuries are checked and recorded on your medical records and then seek to pursue a claim against the landowner in question.

If a trolly falls from the top of an elevator because a disabled man lost control and it smashed into me from me being in the middle of the escalator hurting me and the man who dropped it is it their fault or Asdas for the trolly but being secure enough?

Was this a rolling travelator? If so, the trolleys should have a mechanism that prevents them from ‘free wheeling’ whilst on the sloping travelator. If that is the case and the trolley didn’t ‘lock’ when released, you may well be able to pursue a claim against the Supermarket. Indeed, we have an identical claim being pursued by our specialist Solicitors at this time.

We’d be very happy to consider your specific case and get you further detailed advice.

On 12th April a tree branch was hanging down over the left hand lane of a residential road, I was driving a HGV on way to another store to deliver trollies of milk.
I swerved because I thought it could smash the windscreen & stopped at about 9.50am because I thought it was a danger to life.

The branch was stubborn, when it finally broke I fell back and twisted my left ankle, I heard a crack and was advised to go to hospital. At Hospital, they x rayed the ankle but they couldn’t see any damage to the bone and said it was damage to the tendons. I completed an accident report at work and they drove me home as couldn’t operate the clutch.

I have been off sick since the 13th April. I had to use a waking stick for 4 days. In the last week I have still been wobbly on my left foot. I have now got an ankle support and I can walk but its still painful and I have to be careful where I stand, or the position of my foot and ankle if I am on uneven ground. The injury is now going into the 6th week.

I have footage from the lorry. I can’t go back delivering milk because of the pavements and pulling off tail lift at the moment.

Notwithstanding the severity of your injury and the impact it is having on your ability to work and live a normal day-to-day life, we need to look at the cause of your injury and whether you would have any prospect of attaching negligence and liability to a 3rd party should you pursue a claim.

In this case, we do not believe that you would be able to succeed with a claim. The tree branch is likely to have been recently broken and whilst the local authority would likely have a responsibility to remove the loose tree branch, they would only have that duty once the issue had been reported. As such, the local authority is likely to deny liability robustly stating that the branch hadn’t been reported, so they had no way of knowing it was in situ. Further, although your efforts to remove the danger is laudable, you were not compelled to do this and the courts would be unlikely to see that any party had failed to act in a way that could have prevented your accident.

ok thank you for your swift reply and good explanation

Two days ago I was in the sauna. Exiting the jacuzzi there are 4 steps to the ground floor. When I was on the second step, despite holding on to the railing, I slipped and fell. For a few moments I was confused and in severe pain. Despite the fact that many people saw the situation, none of the employees helped me. Only when I went to the bar and asked for a plaster because I was bleeding one employee reacted. The next day I felt pain, but only in the evening I noticed bruises and hematomas in the area of the elbow. This morning the pain was quite insistent so I went to the hospital. The x ray showed that the bones are okay and it’s just stretched and sore muscles. I will add that in the sauna there was neither information that the floor could be slippery nor anti-slip mats on the stairs on which I slipped. when I told the staff about what happened they said that I should hold on to the handrail. But the thing is I did :/

Were your details recorded in writing within an accident book? If not, you should make a formal written report to the spa in question outlining what happened to you, the lack of warning signage and no non-slip matting or tile surface.

No, No one took details from me neither wrote it down. I informed around 3 employess about this accident but they said I just should be more careful next time.

Have you tried writing to the spa to explain what happened? It is important to get the details of your accident and the lack of support or care from their staff on record with them.

I have a bungalow with a housing association. My back door opens onto a communal walkway that I have to walk along to go into my garden. Due to overgrown Holly bushes and trees this is always covered in debris last June I fell and badly injured my knee and I am still being treated by NHS.
I slipped again yesterday on a large amount of pigeon muck while blowing the leaves away.
The housing association know and are doing nothing to clear the area. I am paying for a service to cover the ground up keep.
Can I take a case for injury?

As you have been reporting the issue to the landowner (housing association) and they have failed to take any action, it may be possible to establish that they have therefore been negligent and to succeed with a claim for personal injury compensation. Certainly, our Solicitors would be keen to review this matter and advise you as to any potential claim against the housing association for your injuries and costs.

The key thing to do is to ensure that you have photographic evidence of the overgrowth and debris to accompany both your previous reports. You should also report your recent accident to the housing association. This will provide you and your Solicitor with the evidence needed to enable a claim to proceed should it be viable to do so.

If you would like our Solicitors to advise you further, please make further enquiries via our website or call us on 01225430285.

I was on a wall at a football club and the slabs gave way and fell on the back of my ankle causing me to go to hospital and have stitches

If the accident happened within the last 3 years and has been reported to the football club in an accident book entry or similar, please call us on 01225430285 to make further enquiries with us.

My sister who is aged 65 and is partially blind, fell over a package left on her back doorstep by a delivery driver. She has sustained a broken wrist (2 breaks) and it has seriously affected her lifestyle. The delivery company did not ring or advise her that a parcel was left on her step. She opened her door to go into her garden and fell over the package, falling down the stairs suffering facial injuries as well as the 2 breaks in her wrist.

Her sister-in-law took her to a&e where she had a plaster cast put on her wrist/arm. She has also had to have multiple Doctor appointments regarding the injuries. She doesn’t want to make a fuss, but I feel she is due a compensation claim against the delivery company.

She has advised them of the issue and all they have done was to offer her an apology.

Is this something that you can help with or advise if she has a potential claim?

It is hard to advise on such a matter, as it is unclear as to whether the delivery firm have been negligent. Clearly, leaving any item on the step of a property where someone with limited vision resides is dangerous. However, the question could be whether the delivery firm knew or should have known that the resident in question (your sister) had limited vision as it is a standard practice for deliveries to be left on steps of properties if someone is not in at the time a delivery is made.

Do you know if your Sister had ever reported her partial sight to the delivery company?

I tripped 13/07/2022 on a tree root while walking.
I broke my leg.
It was reported to the cafe who said they did not own the land.
Do you think I have a claim?

Whether or not you can pursue a claim will depend on the area where you fell. If the tree root had protruded through a formal pathway surface, then you may well be able to make a claim. If the tree root was in a natural setting such as a woodland, it is unlikely that you would be able to establish any negligence.

Clearly your injuries are serious, so it is sensible to investigate this potential claim. Do you have photographs of the tree root and accident site that you can send to us in order that we can view the same and then advise further? If so, please send them to us via justice@direct2compensation.co.uk and include your contact details. We’ll then be able to give you a better insight as to your potential claim for personal injury compensation.

If you fall and injured yourself in a supermarket can you claim? I was asked by a checkout operator the price of an item so I went to check the price for her. On my way back to the checkout, one of my shoes stuck to the floor and l had a fall which necessitated a hospital visit and eventually dental treatment. The first aider said I should not have been asked to go to check the price of the item, plus the employee who came to help me initially when I fell replied when l told her that my shoe had stuck to floor that ‘it’s that floor’.

In this case, the fact that the checkout operative asked you to check the product price is somewhat of a red herring as it is not relevant to whether or not you can make a claim for compensation. You mention that your shoe stuck to the floor and that the person who helped you had commented that the floor was a problem. With this in mind, if the incident was recorded in an accident book and the store are aware of the matter, you should contact us for further help to see if you can make a claim for compensation.

I slipped next to a car park in September 2021 resulting in me breaking my foot.. as i did not repair i have recently 4 weeks ago had surgery..

What caused you to slip?

I was leaving my home which is a rented apartment in a block of privately owned flats. The walk way exit to the car park is decking. On the end of the decking as I stood on it my leg fell through causing me to fall over on to my knees and I have lacerations to both knees and my finger as a result.

The property management company or building owners have a duty of care to ensure that the property and surrounding premises is inspected periodically and that any maintenance issues or areas of disrepair are actioned in order to minimise the risks of injury. In this case, it would seem that you have valid grounds to pursue a claim for personal injury compensation.

If you haven’t already done so, ensure that a report of your injury and the faulty/disrepaired decking boards is logged with the building owners and ideally take some photographs of the broken decking and of any injuries that you have sustained.

Hi I slipped at the airport on way out after my shift on spilt coffee I fractured my foot and was of work for two months, I have two accident reports, photos of the spill, and cctv to show the spill and then me slipping 12 mins after. the aiport say they not to blame and the cleaners are to blame I’m so frustrated. They have strangely lost the footage of who picked the cup but have the before and after.

Have you had a Solicitor acting for you or have you been dealing directly with the insurers of the airport? If no Solicitor has yet been involved, please call us on 01225430285 or use our website to provide us with your contact details so that we can have this matter pursued for you on a No Win No Fee basis.

Hi I slipped on a manhole cover that was on a gradient going down hill in a pavement and broke 3 bones in my foot back in June 2021. I had 10 weeks off work. Can I claim anything for this?

The courts would be highly unlikely to agree that a manhole cover being on a gradient was unduly dangerous or negligent, so on that particular issue, there would be no claim.

However, if the cover itself is faulty or hazardous, then a claim may be viable. However, it would seem unlikely.

I had an accident at a caravan park. I went to get in to the caravan. It had been raining heavily and at the bottom of the stairs to the caravan it was really muddy. I slipped in the mud and fell up the stairs badly gashing my leg. I am under the hospital at the moment and in excruciating pain..It was reported at the park and a photo was taken. When my son picked me up he took me to Beckenham Beacon and I am now under Lewisham hospital for treatment.

You are likely to be able to pursue a claim against the caravan park on the basis of negligence in their failure to remove or mitigate a hazard that presented a foreseeable risk of injury. In terms of personal injury, whether a potential hazard or the risk of an accident is foreseeable is a really important criteria. In this case, if there is no hard standing at the base of the steps to the caravan, it is foreseeable that the area may become muddy and slippery in wet weather and that this mud may be trodden on to the steps of the caravan. Therefore, the risk of slipping is foreseeable and steps should have been taken to remove the risk (either installing a hard standing or matting) which would have made it far less likely that you could fall.

We would be very happy to assist you in making a claim for personal injury compensation. You can either call us on 01225430285 or provide further details on our start your claim form to get your claim up and running.

Hi there I took a nasty fall last tues evening resulting in a bad chest wall injury/potential rib fracture. I tripped over a large log out across a walkthrough passage from a rugby pitch to a housing estate, there was no lighting and the log was invisible in the pitch dark. I believe that the responsibility for it lies with the housing estate who have potentially placed the log there to
stop people walking through, but with no warning of the log/ trip hazard. Would I be able to make a claim? Many thanks

It is unclear at this stage as to whether it would be possible to pursue a claim for personal injury compensation in this matter. Much will depend on the cause of the incident – the log you mention, and whether it has been discarded by an unknown party or whether it has been placed as a formal obstruction to access by the management of the housing estate.

In this case, we would need to view some photographs or video footage of the accident site showing the log in situ. Please can you forward such footage to us via justice@direct2compensation.co.uk and include your name and contact details so that we can review this and advise you further.

Can I claim for a fall over an object in the street while it’s dark no lighting got fractured foot

Whether or not you can make a claim will depend on what you tripped on and whether we can establish negligence on the part of the local authority or landowners.

I slipped and fell on wet leaves on the pavement that hadn’t been cleaned by the council. I fractured my ankle and had to undergo surgery to stabilise the ankle. I have a plate and several screws and I have suffered from mobility issues and ongoing pain for the past two years. Can I claim compensation from the council?

Unfortunately, even with the severity of your injury, the scenario you describe here would not lead to a successful claim against the local authority in our view. The cause of your fall being wet leaves on the ground is not something that the courts would deem a local authority to have been negligent and therefore liable. Leaves falling from trees in Autumn and Winter is a naturally occurring issue and although local authorities undertake road sweeping and have cleaning staff, they are not able to or expected to ensure that all fallen leaves are removed – indeed, such a task would be impossible with the way the wind blows the leaves around and further leaves will fall in any event even after previous leaves are removed.

Hi, I’ve slipped and fallen on a council carpark due to shales of slate, used for flower beds were all on pavement and the carpark.
I’ve had 4 stitches in my head and a fractured arm.
I’ve so far have a month of work with no sick pay and I’ve also broken my spectacles.
I went to accident and emergency and have xrays to support my event.
I’ve tried everywhere to take my case, but said the council were not negligent.
I feel they have not assess the risk factor, this is the 2nd time I’ve fallen on these stones.
I have a witness to the event.

Do you have any photographs of the shale slate and the loose slates causing a hazard on the adjacent pavement? If so, please forward to us at justice@direct2compensation.co.uk so that we can further review this.

Hi, I rent privately, and when I moved in 2 and a half years ago, there was a wooden door stopper already there, to use to keep the kitchen door open because it’s very heavy. At night, I tend to shut the kitchen door tight. Last week, I woke about midnight, and went into the kitchen to get a water from my fridge. I turned the light on first, but then I stood on the wooden door stopper, and it slid on the hard tiles, and my head hit the radiator. I ended up with 16 stitches on my head and a massive, swollen black eye. Am I able to make a claim off my landlord for my severe injuries?

Is the wooden door stopper secured to the floor or movable? If the door stopper is secured to the floor and maybe considered to be a tripping hazard, we might be able to assist you with a claim.

If you can provide photographs of the door stopper, please email them to us at justice@direct2compensation.co.uk along with your contact number and we’ll review this matter and advise further.

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