Am I eligible to claim personal injury compensation?

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These are the main criteria you need to check to see if you can claim:

  • Was the accident someone else’s fault?
  • Do you know the identity of the liable party?
  • Did you report the incident?
  • Have you sought medical treatment from your GP or hospital?
  • If not, are your injuries still presenting symptoms that your GP can diagnose?

Don’t worry if you’re unsure about all this – we can help.

Tell us about your accident

The quickest way to see if you are eligible to claim is to tell us about your accident and we’ll get back to you asap. We won’t share your information with anyone without your permission.

    Who can make a claim for injury compensation?

    In simple terms, any person who has been injured in an accident that wasn’t their fault can make a claim for compensation. The law is the same for adults and children, with the only difference being the length of time you get to make your claim. Children are allowed up until their 21st birthday to pursue a claim, whilst adults have 3 years.

    The first question to ask is whether the accident which lead to the injuries was caused by negligence? Could the accident have been avoided by using better practices and did the 3rd party have every reasonable chance to foresee such an accident?

    Valid work accident claims

    Just having an accident at work is not enough to guarantee compensation. To make a work injury claim, the injured employee must be able to demonstrate that the employer was liable and exposed the staff to risk of injury, rather than it being their own fault. For example:

    1. Did your employer give you the correct training?
    2. Were you given an induction to the workplace?
    3. Were you provided with personal safety and protective equipment (PPE) to complete your job safely?
    4. Did your employer adequately maintain equipment and service machines?
    5. Were you advised how to report accidents and how to access the accident book?
    6. Did your employer ensure correct staffing levels and an adequate amount of first aid trained staff?
    7. Did your employer act upon reports of potential risks of danger to employees?

    The above is just a guide and there could be many more ways in which an employer would be liable. If you are self-employed you could potentially claim against those responsible for your health and safety where you’re working.

    Valid road traffic accident claims

    RTA claims can be made for a range of physical and psychological injuries, not just whiplash. And the cause of the accident need not be another vehicle, it could equally be a faulty traffic light or road surface. If the person who caused the accident is insured you can make a claim against the insurers, for hit and run or uninsured drivers the claim will be made against the Motor Insurance Bureau. If the accident was caused by the road surface itself, it may be possible to make a claim against the Highways Agency.

    Valid slip, trip or fall claims

    Slips, trips or falls can obviously take place anywhere, but to claim compensation you need to prove that responsibility for the accident lies with a third party rather than yourself. Shops, restaurants, libraries and business establishments, for example, all have a responsibility to ensure people’s safety. If they fail to do so and accidents occur as a result, they can be found to have been negligent and liable to compensate the injured party.

    Clearly, if you slip and fall after mucking about, any injuries you have are going to be seen as being your own fault. You can’t claim personal injury compensation if an accident was caused by your own actions!

    For more detailed information read How do I know if I have a valid slipping accident claim?

    Reporting the accident

    Another important factor in making a successful claim is reporting the details of your accident to the right people. If you’ve slipped on a wet floor in a private establishment (a business premises, a supermarket, a cinema, a restaurant etc) you must make every effort to ensure that the party responsible for running the premises is informed. Any employer or location open to the public should have an accident book and a way of recording incidents. By recording the incident, you are providing proof that you fell in their premises and that your injuries were caused on their patch.

    Unless you are severely injured and incapacitated, you should report your accident and injuries immediately and ensure that they are noted in an accident book. If the third party tell you they don’t have an accident book, or won’t let you have access to it, there are things you can do.

    Are your injuries serious enough?

    It’s not enough to just be injured, the injury has to be severe enough to provide a sufficient level of quantum to enable the claim to be placed. Quantum is the posh Latin term for value of the claim used in the legal world. To ensure that the injury value is sufficient, it is usually the case that an injured client will need to have suffered from their injury for a period of at least a few weeks. Therefore, if you sprained your ankle mildly and recovered within a fortnight, you would struggle to bring a claim. But if you sprained your ankle badly, tearing the ligaments and spent 6 weeks on crutches and then had 5 physio sessions, your claim would easily pass the quantum test.

    If you haven’t had medical treatment, it is likely that your injuries will not be seen as sufficiently serious to warrant a claim as medical evidence is needed to support your claim. If you have been suffering in silence and haven’t seen the GP, you still can. If the GP is happy to note that your injuries are consistent with those suffered in a slipping on a wet or dangerous floor surface, you can then prove your injuries and pursue a claim.

    If all this seems a bit complicated, or you haven’t done any of the above, don’t worry – if you contact us we can talk you through it and help you to complete the necessary steps.

    Being involved in an accident which isn’t your fault can be rather traumatic, not just for you but also for your family. Most people don’t know how to react after being thrust into such a scenario and it can rock a family to their core when they least expect it.

    You might not think it is worth going through the hassle of putting in a claim for compensation, but it doesn’t take much time at all and provided you hire a good solicitor who has experience in dealing with such matters, you will find the process of claiming for compensation rather easy.

    106 questions have been answered on this subject - ask us your question

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    Comments & Questions

    Read on for questions and advice about claiming...

    I suffered an injury at work by someone else messing and playing about. Should i be entitled to anything?

    Ian Morris

    There is a potential claim for compensation as a result of your workplace injury. If staff are not working correctly and the employer is not enforcing a safe and secure working environment, there is the possibility of holding the employer liable for injuries sustained at work.

    Reply

    My manager dropped a beer keg on my foot as he was trying to lift it on the top of another keg and this has fractured my foot. I’ve not been given an accident report, I’ve not received any payment apart from the £94.25/week sick pay. My question is how much could I claim for my broken foot and how much should I settle for?

    Ian Morris

    When making an injury claim, calculating how much compensation you can expect to receive for your injuries is something that can only be done later on in the claims process after having a specialist medical assessment of the injury and a detailed report provided to your Solicitor. Including such a report, issues that affect the amount of money awarded in a successful claim settlement will include:

    • The extent of the pain and suffering experienced by the claimant
    • Recovery time
    • Rehabilitation and treatment costs
    • Special damages to include incurred financial costs and loss of income.

    It is not possible to assign a valuation to your claim at this stage without taking a wild guess – which would be unhelpful to you. However, we do have an article on foot injury claims which may be of further assistance.

    Reply

    Do I have a chance to claim?
    Had an accident at work Nov 2018, which led to time in hospital and time off work and current injuries. I had been asking to record this in the accident book from the date of the accident. I attended an interview with my employer about my accident and obtained a document where I have written proof of my employer acknowledging how the accident happened and agreeing to record it in the accident book, signed by both parties.
    No protective measures have been put in place since and the problem remains.
    Do I have a case that I could allow me to claim?
    Thanks

    Ian Morris

    Yes, you do have a valid claim to pursue against your employer and we would be happy to assist with this.

    Our specialist Solicitors have a proven track record of representing claimants successfully in claims against their employers for injuries and losses caused in accidents at work.

    Reply

    Hi, I have been at work today doing repairs in tenant’s property when their dog came in and bit me twice on my arm causing damage to it severe enough for me to have to visit hospital. Who do I claim off and do I have a valid claim?

    Ian Morris

    You can make a claim for compensation and the most likely defendant will be the owners of the dog. Whether or not they have insurance in place to fund any claim that you make make or personal finance to cover the cost of any claim is another issue. Your employer could also bear some responsibility if they knew that there were dogs in the property and hadn’t warned you about this.

    Reply

    If you need help or advice regarding a claim, then this is by far the best, most reliable website to use, with real, genuine people ready to help and advise. I feel so much happier, knowing that they will try their best to put me in touch with the right people. Sometimes you feel like they are just call centers, but this definitely isn’t. Believe me, you have come to the right place when you hit on this website. Ian is a really genuine person who has plenty of expertise to hand.

    Reply

    I stopped in at this company I thought was open for business and I offered help mounting a tire, I was injured during the process can I sue?

    Ian Morris

    If you have willfully assisted in a voluntary basis to perform a procedure that you are not experienced in and have no training in and then sustain injury, it is unlikely that you could then pursue them for compensation.

    Reply

    I was severely injured at work in 2008, and since then have been awarded Industrial Injuries Benefit for life, but I’m not entitled to any other benefits, even though I cannot work.
    I have regular treatment for my injury, and am continually prescribed Fentanyl for pain relief.
    It’s now in the 11th year since I was injured, and I would like to know if I would be eligible to make a claim against my ex employer? Thank you in advance, Karen.

    Ian Morris

    UK law would not allow you to make a claim against your former employer due to the amount of years that have passed since you were injured at work. UK law only allows you a period of 3 years to make your claim for compensation.

    Reply

    I have a friend who fell a couple months ago in Mexico. For the past 6 months, everything was ok until last Thursday, he was carrying cement blocks at work and he fell after he lost control of his legs. Now he’s in a lot of pain. The Doctor has said that his problem is that a disc in his spine is out of place. He doesn’t have insurance and his Doctors bills are expensive. My boss’ secretary told me he can apply for work compensation because this happened at work. However, as he has had this problem before he started working with this new boss, is it the case that he can claim on the insurance?

    Ian Morris

    UK personal injury law would not allow him to claim compensation for the damaged disc in his back, unless it can be shown that he slipped a disc at work.

    In this case, whilst he collapsed at work it would appear that the injury may have been caused when he fell in Mexico. Has his employer provided manual handling training and ensure that he is lifting items safely and correctly?

    Reply

    Hi, I was wondering if I have a compensation claim at work. I have recently had to take time off work due to constant back pain caused by incorrect manual handling procedures used by my company. I have self medicated to ease the pain but I know that if I go back to work I will be back to square one again. Other than reporting this on my self certification there is no record of this in the accident book.

    Ian Morris

    You should make a written representation to your employer regarding your condition and their incorrect manual handling procedures. This will put the matter on record with the employer and provide important evidence in any future claim. Of course, it would also be wise to see your GP to have the details of your symptoms recorded within your medical records.

    We would like to speak with you to find out more about your work and discuss the alleged manual handling issues in order to ascertain whether or not you have a valid claim for compensation against your employer.

    Reply

    I was working on an aircraft under pressure to get the flight out – so working quickly. Through the flight I got into some equipment to move it off the stand. As I got in the equipment I hit my head hard causing a lot of bleeding. The airport responders attended where I was assessed. My BP dropped and I felt very ill for a while. I was then taken to the hospital where I then received stitches. The equipment in question doesn’t seem to have any rubber protective equipment across the board. Would I have a claim against my company or the manufacturer at all?

    Ian Morris

    It is more likely that you would have a claim against your employer, rather than the manufacturer as the employer has tasked you with using that equipment and possibly placed you at risk of injury. I assume that you are not required to wear a hard hat or similar PPE equipment?

    You could well have a claim and we would be happy to further investigate this for you.

    Reply

    I crushed my hand at work on a piece of machinery and although my hand is not broken, I have burst a few blood vessels in hand in which i received a couple of stitches and wrapped up. I have a 2 week medical line but my work still wants me to go back on light duties and ignore the medical line, who is in the right myself or my employer?

    Ian Morris

    No employer can question the opinion or advice of a qualified medical expert and as such, if you have been advised not to work for a period of 2 weeks by your GP or Hospital Doctor, then you should follow that advice. However, it may be that your Doctor has simply said that you cannot do the job you usually do as it would worsen your injury. As such, if the employer is able to offer you a different role that does not affect your hand injury in anyway, there is no harm in getting in to work and continuing to earn your income.

    Returning to work or otherwise would not impact on the outcome of any claim for accident at work compensation that you may choose to make. Given that your hand was crushed, something has clearly gone wrong and as such, we would like to investigate that further for you to see if you have a valid claim for work accident compensation. If you would like to take this further, please call our team on 01225430285, email me or use our ‘start a claim’ page and we’ll call you to find out more about the work, what happened to you and how you were injured and offer advice to get your No Win No Fee claim started.

    Reply

    I was picked up by my friend from eye casualty where I was told to be extremely careful and not to traumatise my eye at all. My friend took me for a quiet pub lunch. We sat at a large heavy wooden table with four benches round it. Suddenly the table upended and all I could see was the large table and parasol coming towards me. I was soaked from the drinks, glass all around me and badly shaken. We discovered there were no bolts on the hinges holding the table down on at least two sides. Photos taken. Aches and pains everywhere which I reported to GP but nothing much visible. I will be seeing eye specialist next week to check my eye but again nothing visible. Tee shirt ruined.

    However, now when I go out I am anxious about sitting at pub tables and find I am nervous about even sitting in chairs in public places. The brewery took a week to get back to me and have offered new clothes and a lunch in another of theirs pubs. That’s fine but it doesn’t cut it for me. I feel a cheque for a couple of hundred pounds would help me to get over the distress rather than another lunch I don’t feel up to. What do you think?

    Shah

    Hi my brother had a accident 10 years ago. A police car hit him on the road. We went solicitor but they said we need to do a case. But I was young and my mum wasn’t very knowledgeable about these. From then he had a mental health. Do I have a claim?

    Ian Morris

    If you are now over the age of 21 years, you would not be entitled to take any action in this matter. The law is strict when it comes to how long you have to make a claim for compensation and that is a maximum of 3-years from the date of an accident for any person ages 18 or older. For those under the age of 18 at the time of an accident, the law allows them until their 21st Birthday to make a claim.

    Ian Morris

    The lack of bolts on the hinges holding the table down is likely to be seen as an act of negligence should you pursue a claim for compensation. Thankfully, it seems that you escaped serious injury in this accident but the aches and pains, plus the associated anxiety caused to you in this incident is likely to be seen as sufficiently serious injuries to warrant making a claim against the brewery. To add to this, you have not yet seen your eye specialist and must be concerned about any possible impact that this incident has had on your recovery to your eye problem. You should definitely report your anxiety on both counts to your GP.

    We would be very happy to further investigate your claim against the brewery. You may prefer to liaise directly with the brewery to see if you can reach a satisfactory outcome, but our advice would always be to speak with a specialist personal injury Solicitor before agreeing any settlement as it is unlikely that you would be adequately compensated by dealing with the insurers directly.

    Annette robbins

    Thank you so much for your reply I really appreciate you taking the time to get in touch.
    Would I be able to have a phone call free of charge from a solicitor? I would like to have a modest settlement with the brewery but would love the advice from a solicitor before negotiating with them.

    Ian Morris

    Please call us on 01225430285 so that we can arrange for you to have a brief chat with one of our partner Solicitors.

    Reply
    Chat with us for friendly, expert advice 01225 430285